Intercontinental Exchange jobs in Jacksonville, FL - 81 jobs

**Job Purpose** Intercontinental Exchange Inc (ICE) is looking for a highly motivated and proactive leader with exceptional analytical, communication and business acumen skills to join our dynamic Procurement team. This person must have deep expertise in strategic sourcing and category management, with a proven ability to manage complex, high value software spend in a global organization. The ideal candidate will demonstrate success in driving cost optimization, exceeding savings targets, and fostering cross-functional collaboration to ensure efficient and compliant procurement practices. **Responsibilities** + Ownership of the software procurement category, all related spend and processes + Lead negotiation and contract management of large-scale and complex software agreements + Work closely with stakeholders, the legal team, senior leadership, and suppliers to define requirements and strategize on contract negotiations + Lead, mentor and support a team of Procurement Analysts + Proactively analyze full category spend with the goal of increasing efficiencies, reducing costs and improving terms + Identify and mitigate potential risks associated with procurement practices and supplier relationships + Ensure adherence to company policies, procedures and regulatory requirements in all procurement activities + Learn the specifics of all purchasing categories and be able to back up other team members as necessary + Prepare and analyze various Procurement reports including category spend, cost analysis and savings achievements **Knowledge and Experience** + Bachelor's degree + 5+ years of indirect Procurement experience in managing the software purchasing spend category at a large global organization + Strong analytical skills with the ability to manage and interpret large data sets and drive actionable insights + Excellent communication and negotiation skills + Ability to multi-task and prioritize in a fast-paced environment to meet multiple competing and critical deadlines + Must be efficient in problem solving and identifying workarounds + Must possess sound judgment and meet ethical obligations to perform purchasing duties on behalf of the company + Strong proficiency in Oracle Cloud, ServiceNow, Tableau, and familiarity with AI-driven process automation. \#LI-JM1 Intercontinental Exchange, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to legally protected characteristics.

**Job Purpose** Provides support to and maintains multiple production and/or non-production databases of significant and/or strategic impact across the enterprise. Responsible for standards and design of physical data storage, maintenance, access and security administration. **Responsibilities** + Provide strategic engineering leadership to drive technology improvements + Take ownership of projects to ensure successful implementation including Tech-Stack upgrade efforts + Foster relationship and act as a technical liaison between the DBA Team and the Lines of Business + Performs backup and recovery on Database Management Systems, configures database parameters and prototype designs against logical data models, and defines data repository requirements, data dictionaries and warehousing requirements + Optimizes database access and allocates/re-allocates database resources for optimum configuration, database performance and cost + Tune the stored procedures of simple to complex, assist the development team to optimize the application. + Experience in writing or assisting the T-SQL and PowerShell scripts. + Ensures service level agreements are met for internal and external clients + Automate the mundane process using T-SQL or PowerShell scripts. + Provides status reports that detail issues for escalation to management + Performs configuration, scripting, analysis, installation, monitoring, administration and tuning for database management systems + Performs data analysis to provide management with timely and accurate information and predict future requirements + Develops, implements and tests database backup and recovery policies and procedures. + Creates and maintains documentation for database policies, procedures, and processes. + Performs/schedules routine maintenance on databases to keep them running at peak performance. + Monitors database performance, availability, and capacity + Review database storage utilization to ensure proper whitespace allocations + Review and develop trend analysis for incident remediation and prevention + Participates in continuous business process redesign to improve internal operations + Interfaces with user departments remotely and on-site to assist in the implementation of work requests and provide operational support + Troubleshoots issues and recommends solutions + Research and evaluate new RDBMS for possible implementation + Experience in setting up, managing Distributed Availability groups (DAG) across multiple domains. + Performs other duties as required **Knowledge and Experience** + Bachelor's Degree in Computer Science, Information Systems or the equivalent combination of education, training, or work experience + Requires nine (9) or more years of experience working with various database management systems in database design, testing, implementation, maintenance and administration in a multiple platform environment. + Required to participate in a 24x7 on-call rotation + Expert level knowledge of SQL Server database management systems (2012, 2014, 2017, & 2019 [SQL 2022 is a plus]) + Expert level knowledge SQL performance and tuning + Expert level knowledge of Microsoft Geo-Clustering, Always-On Availability Groups in local & geographically dispersed data centers, Distributed Availability groups (DAG) across multiple domains. + Extensive knowledge of task automation + Strong database design and analysis skills + Knowledge of backup and recovery operations for database management systems + Knowledge of database encryption such as Always Encrypted, Protegrity, TDE, and TLS + Knowledge of OS, storage, and network layers for troubleshooting purposes + Knowledge of relational database concepts and terminology + Ability to monitor and tune databases and instances + Ability to maintain and monitor availability, security, and integrity of databases + Ability to focus on production and customer needs and deliverables + Ability to adapt to the use of new software tools as they are acquired or adopted within IT + Strong written and verbal communication skills + Must be self-motivated, a team player, and have a strong track record in customer satisfaction + Demonstrated experience with successful system and project implementations **Preferred Knowledge and Experience** + Knowledge of T-SQL, PowerShell Scripting and Automation + Knowledge of AWS - RDS SQL + Knowledge of Microsoft Azure RDBMS + Knowledge of Cloud SaaS RDBMS + Knowledge of OLA Hallengren maintenance plans + Experience with scripting languages + Strong problem-solving skills + Ability to work independently and in a team environment with minimal supervision + Ability to learn and apply new skills in a constantly changing technical environment Intercontinental Exchange, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to legally protected characteristics.

Responsibilities * Develop a thorough understanding of the Company's operations. * Assist in the risk assessment process for various functional areas. * Perform and document control testing to support the Internal Audit plan and SOX 404 internal control assessment. * Analyze, document and evaluate the adequacy of controls over IT processes supporting various financial applications, hardware platforms and operating systems. * Evaluate the efficiency and effectiveness of IT control processes and procedures for various operational, financial and compliance processes. * Communicate identified control deficiencies to management both orally and in writing. * Maintain effective relationships with the IT department. * Work with IT to develop continuous monitoring IT controls solutions, automation and testing. * Coordinate documentation requests with the IT department to meet various internal and external audit requests. * Work on special projects as assigned. Knowledge and Experience * 2-4 years of experience in IT Audit function or experienced IT professional. * SOX IT Audit experience preferred. * CISA certification or plans to acquire CISA preferred. * Programming, Database Management, Cloud computing, and Information system skills are a plus. * Excellent communication and writing skills. * Ability to perform multiple projects simultaneously. * Travel 10-15% #LI-MK1 Intercontinental Exchange, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to legally protected characteristics.

**Job Purpose** The Associate Counsel position will be responsible for assisting the ICE Clear Credit General Counsel with legal and regulatory matters such as corporate governance, maintenance of rules, policies and procedures, communication with Clearing Participants and filings with regulators. Strong written and oral communication skills are required. Conscientious organizational skills and careful attention to detail are essential. A proactive approach to new projects and reliable performance of ongoing responsibilities will be required. **Responsibilities** + Assist with preparation, coordination and organization of materials for corporate governance (quarterly Board and monthly committee meetings), coordinate meetings and draft minutes, as appropriate; + Assist with preparation, drafting, organization, filing and posting of notifications to CFTC, SEC and other regulators, as appropriate; + Assist with maintenance and control of corporate rules, policies & procedures; + Assist with tracking of regulatory and corporate governance commitments; + Prepare confidential weekly reports for distribution to Clearing Participants; + Assist with negotiation of new corporate contracts and maintain database of all existing corporate contracts; + Assist with monitoring industry regulatory developments; + Other duties as assigned. **Knowledge and Experience** + Bachelor's Degree, JD and Bar Admission; + 2+ years of experience preferred. + Work experience with clearing house, exchange, brokerage, regulatory agency, bank or other financial services company or law firm preferred; + Excellent verbal and written communication and documentation skills; + Self-motivated with ability to multi-task and work independently with confidential and sensitive information; + Swaps, futures or derivatives experience a plus. **Illinois Base Salary Range** The expected base salary for this role, if located in Illinois, is between $87,600 - 122,600 USD. The base salary range does not include Intercontinental Exchange's incentive compensation. While we provide this range as general guidance, at ICE we compensate employees based on the skillset and experience of the individual. Regular full-time ICE employees are eligible for a suite of competitive employee benefits, including healthcare coverage (medical, dental and vision), a 401(k) plan, life insurance, time off, and paid leave for qualifying circumstances. \#LI-MA2 Intercontinental Exchange, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to legally protected characteristics.

Job Purpose The Senior Solutions Engineer is an expert in ICE Mortgage Technology's full suite of products and platforms, with deep technical, design, and functional knowledge spanning both mortgage origination and servicing. This role requires a comprehensive understanding of the business benefits and operational workflows associated with both origination and servicing processes. The Senior Solutions Engineer collaborates across Sales, Client Management, Business Development, and PSO teams to engage with customer operational, technical, and development stakeholders. Key responsibilities include gathering requirements and delivering best-practice solutions to complex business needs for both origination and servicing clients. The Senior Solutions Engineer must be adept at identifying client issues, scoping additional opportunities, and supporting Sales, Client Management, Business Development, and PSO in selling and cross-selling ICE Mortgage Technology's origination and servicing products and related services, tailored to each client's business model and needs. Responsibilities * Mentor team members within the Solutions Engineering Team to ensure broad expertise across all mortgage technology solutions. * Support onboarding and ongoing education for Sales and Business Development Teams, covering the full product suite. * Manage and support demo environments that showcase the capabilities of ICE Mortgage Technology products. * Participate in discovery for system updates and conversion projects, addressing both origination and servicing needs. * Provide demonstration support across all ICE Mortgage Technology products, including Encompass LOS, TPO Connect, Consumer Connect, Data Connect, Data and Document Automation, Custom Acquisition, MSP, and other applications. * Serve as the product liaison for new releases, authoring demo content that highlights key enhancements. * Maintain a solid understanding of mortgage industry terminology and workflows. * Analyze and compare departmental workflows, architecting best practice demonstrations. * Assist sales representatives in preparing responses to RFI and RFP requests. * Provide sales support for referring lenders to the Marketplace. * Document and support related questions, providing feedback to Account Management teams. * Assist in case queue management and support to ensure SLAs are met for all clients. * Identify, position, and assist sales representatives in cross-selling ICE Mortgage Technology products and services. Knowledge and Experience Basic Qualifications * 8+ years of consulting and consultative selling for enterprise software solutions, with direct experience in both mortgage origination and/or servicing. * 8+ years of mortgage banking and/or servicing experience, including multi-channel, secondary, and trades experience (desired). * Experience managing mortgage production and operational teams (desired). * Strong analytical, oral, and written communication skills. * Business analysis experience (as in Product Management) is a plus. * Experience configuring and troubleshooting client-server and mission-critical software solutions for both origination and servicing in the mortgage industry. * Proficiency with Microsoft Office Suites and relevant operating systems. * Experience with XML, SOAP, REST, JSON, .NET, JavaScript, scripting, and full stack development. * Experience with .NET programming languages, network configuration, database architecture, and cloud deployment strategies (AWS, Azure, etc.). * Strong technical documentation and project management skills. * Ability to manage multiple enterprise clients at various phases of the pre-sale and post-sale process for both origination and servicing solutions. Preferred Qualifications * Bachelor's degree in Science or Business Management, or equivalent certifications and experience (degree strongly preferred). * 5+ years' experience with enterprise software configuration and administration, including Encompass/MSP Administration and/or other enterprise loan origination and servicing system experience. Intercontinental Exchange, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to legally protected characteristics.

Job Purpose Intercontinental Exchange, Inc. (ICE) is a leading operator of global exchanges, clearing houses, data, and listings services. We connect businesses around the world to unique opportunities in markets that drive the global economy. We are a diverse and inclusive company that values innovation, collaboration, and excellence. ICE team members work across departments and traditional boundaries to innovate and respond to industry demand. A successful candidate will be able to multitask in a dynamic team-based environment, demonstrating strong problem-solving and decision-making abilities and the highest degree of professionalism. ICE Endpoint Solutions is responsible for every endpoint, physical and virtual, globally. Master images/Golden templates, operating system updates/upgrades, security patches, software and configurations fall within the purview of our remit. Endpoint Solutions works closely with multiple IT groups within the organization to ensure proper and compliant operations of endpoints. Endpoint Solutions - Engineering is responsible for the implementation of new technologies and platforms to manage, maintain and keep in compliance with all physical and virtual endpoints globally. The EPS-Engineering team is responsible for staying current with industry trends and making recommendations for new platforms or configuration changes in existing ones to ensure an efficient and secure environment for endpoints. As an Engineer in Endpoint Solutions - Engineering, you will help manage and secure over 20,000 endpoints globally, ensuring business continuity and user productivity. Responsibilities * Plan and implement endpoint management systems and infrastructure * Support production operations in a 24/7 environment * Participate in on-call rotation for after-hours/weekend support * Lead and complete projects with guidance from senior team members * Stay current with industry trends and leverage new technologies Knowledge and Experience * Virtualization - 3+ years of experience with the implementation, management, and optimization of VDI environments. Familiarity with Hypervisors, Instant Clones, App Volumes. * Workstation OS - 3+ years of experience with the management and optimization of Windows in both a physical and virtualized environment. * Desktop Management Systems - 3+ years of experience with building and managing desktop infrastructure using tools such as Altiris, SCCM, or Tanium. * Experience with Wyse & HP thin client management tools is beneficial. * Patch Management - Experience in software and OS patch management. * Scripting - Some experience with management and automation scripting in PowerShell. Should be comfortable performing tasks from the command line. * Microsoft Intune - Experience with modernization strategies, zero touch provisioning via Autopilot, Policy management, Mobile management, MSGraph and log analytics. * AD/Entra - Knowledge of Active Directory, Group Policy, DNS and Entra. Preferred Knowledge and Experience * College degree in Engineering, MIS, CIS, or related discipline preferred. * Experience & familiarity with industry standard desktop engineering tools and practices. * Powershell or Python scripting for automation * Excellent problem solving and analytical skills. * Familiarity with Service Now and Change/Incident Management practices. * Experience in the Financial Services industry. Intercontinental Exchange, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to legally protected characteristics.

Job Purpose The Client Dedicated Cash and Corporate Accounting Consultant role is a senior individual contributor role focused on providing subject matter expertise on Mortgage and Consumer Servicing Cash and Corporate Accounting functions across the ICE Mortgage Technology Solutions. This position will be responsible for impact analysis, knowledge transfer, business reviews, internal and external reporting, and program management of engagements impacting the assigned functional area. Responsibilities * Works within a team on Cash and Corporate Accounting business consulting projects to meet specific client requirements * Expertly configures, research and documents client needs related to the assigned function * Defines product scope, objectives, and requirements. Defines specifications and data models for product development and testing * Provides recommendations on best practices and changes in technology accordingly * Devises and/or modifies processes and procedures to achieve greater efficiencies and to solve the most complex business process problems * Conducts a variety of tests such as system, integration, readiness, and acceptance tests. Conducts tests using client data to be certain client needs will be met * Consults directly with the client and may travel to the client site * Acts as team leader for consulting projects, leading sub-plans, or small projects. May mentor, guide, advise, and/or check the work of less experienced Consultants * May play a key role in the training of client and technical support personnel on enhancements, new analytics, or procedures * Performs other related duties as assigned Knowledge and Experience * Minimum of five years prior relevant work experience * Familiarity with ICE Mortgage Technology products and services * In-depth knowledge of Mortgage and Consumer Cash and Corporate Accounting operations and related ICE Mortgage Technology MSP product * Familiarity with Payment Services integrations (i.e., Lockbox, Digital Banking, ACH) preferred * Excellent customer service skills that build high levels of customer satisfaction for internal and external clients * Excellent verbal and written communication skills to all levels (e.g. executives, managers, individual contributors) * Proficiency in business modeling and requirements definition * Ability to estimate work effort for configurations and ensure successful project completion #LI-SF1 Intercontinental Exchange, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to legally protected characteristics.

Job Purpose The ICE Internship Program offers a dynamic opportunity to combine hands-on, impactful work on projects that shape our business, alongside practical career and professional development. You'll build meaningful connections, strengthen your interpersonal skills, and contribute in ways that truly make a difference. Beyond your day-to-day responsibilities, you'll participate in weekly sessions led by industry leaders, connect with fellow interns, and deepen your understanding of the financial services, technology, and mortgage industries. The Data Science Intern will contribute to the development of generative and agentic AI solutions by supporting model experimentation, integration, and research across real-world business use cases. Responsibilities * Assist in advancing GenAI and agentic AI use cases through rapid prototyping, model fine-tuning, and integration with enterprise systems * Support the development of applications using LLMs, embeddings, and prompt engineering * Collaborate on research and experimentation in areas such as NLP, RAG, and autonomous agents, while documenting findings and participating in agile workflows * Perform additional duties and contribute to projects as assigned Knowledge and Experience * Must be currently enrolled in a degree program at an accredited university, be at least advancing to their junior year of study, and pursuing a degree in computer science, data science, AI/ML, or a related field * Familiarity with Python and basic understanding of JavaScript/TypeScript; exposure to tools like PyTorch, TensorFlow, or FastAPI is a plus. * Interest in AI/ML concepts including LLMs, prompt engineering, agentic workflows, and model evaluation techniques. * Comfortable using Git/GitHub and development environments like Jupyter Notebooks or VS Code. * Strong communication skills, curiosity about emerging AI trends, and a willingness to learn and experiment. Internship Program Schedule To accommodate varying academic calendars, the ICE Internship Program offers two schedule options: * Option 1: May 18, 2026 - August 7, 2026 * Option 2: June 8, 2026 - August 21, 2026 Candidates will be asked to select their preferred session during the application process. Please Note: Interns must be available to work full-time, five days a week, at our Jacksonville office for the entire duration of one of the designated program schedules. Partial participation or alternate dates cannot be accommodated. #LI-SH2 Intercontinental Exchange, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to legally protected characteristics.

Job Purpose The Enterprise Risk Management function (ERM) is responsible for administering the risk management framework for risks that threaten Intercontinental Exchange and its subsidiary businesses. The role reports to the Enterprise Risk Director focused on the Fixed Income and Data Services businesses and is responsible for developing and maintaining comprehensive risk management frameworks, identifying and assessing emerging risks, and providing strategic risk insights to stakeholders across the organization. The role assists in the delivery and implementation of the Risk Framework, including support, oversight, and challenge of the 1st line in identifying, assessing, managing, monitoring, and reporting on risk matters. The ideal candidate will combine deep risk management expertise with strong technical acumen. Responsibilities * Risk Framework Execution * Develop, maintain, and enhance risk registers, risk appetite metrics, and key risk indicators (KRIs). * Lead and support risk and control self-assessments (RCSAs), emerging risk identification, and scenario analysis. * Coordinate and contribute to deep-dive risk assessments and thematic reviews. * Risk Reporting & Governance * Aggregate and analyze risk data to produce insightful dashboards and reports for senior leadership and governance forums. * Monitor and escalate risk appetite breaches and emerging threats. * Prepare risk papers and presentations for executive and board-level committees. * Stakeholder Engagement * Build strong relationships with business leaders, SMEs, and control partners across the three lines of defense. * Act as a trusted advisor and challenge partner to the first line on risk-related matters. * Support issue remediation efforts and ensure timely closure of risk actions. * Work cross functionally with peers to support Risk Management team efforts for Exchange, Clearing and Mortgage Technology related projects. * Evaluation of Risk Controls & Control Validation * Assess the design and operating effectiveness of key controls across business processes and systems. * Lead control validation exercises to ensure alignment with regulatory expectations, internal policies, and risk appetite. * Identify control gaps and recommend enhancements to strengthen the control environment. * Leadership of Risk Analysts * Provide day-to-day guidance, coaching, and oversight to risk analysts supporting ERM activities. * Review and validate analyst outputs including risk assessments, control evaluations, and reporting deliverables. * Foster a collaborative and high-performance team culture focused on continuous learning and innovation. Knowledge and Experience * 5+ years of progressive experience in enterprise risk management or a related governance function. * Strong understanding and practical application of enterprise risk frameworks (e.g., COSO, ISO 31000). * Experience with the Financial Services market including financial services infrastructure, market data and analytics and/or Fintech preferred * Experience in mortgage lending, real estate, or consumer lending industries beneficial. * Familiarity with technology risk, data privacy, cybersecurity, and third-party risk. * Experience with regulatory compliance frameworks and expectations (e.g., Investment Advisers Act, IOSCO, BMR, GDPR, etc.). * Proficiency in Microsoft 365 tools; GRC platforms (e.g., ServiceNow, MetricStream, Archer, etc.); experience with Tableau, SharePoint, and Excel automation is a plus. * Comfort working with or learning AI agents, LLMs, and other emerging technologies and applying them in risk management activities. * Professional certifications (e.g., FRM, CRISC, PRM, CISA) preferred. * Degree educated in numerical disciplines or equivalent experience. Master's degree is desirable. Key Competencies * Strong analytical and critical thinking skills with attention to detail and the ability to see the big picture. * Excellent communication and interpersonal skills; able to influence and collaborate across functions. * Self-starter with the ability to manage multiple priorities and work independently. * Curious, adaptable, and comfortable navigating ambiguity in a fast-paced environment. * Ability to digest external events and anticipate their impact on the business and the effect they may have on the organization's risk profile. * Ability to present executive level information, with justification and recommendations for improvements to stakeholders #LI-RS1 #LI-Onsite Intercontinental Exchange, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to legally protected characteristics.

US Citizens only Please note that pursuant to a government contract, this specific position requires U.S. citizen, U.S. national or protected individual (as defined in 8 U.S.C. § 1324b(a)(3)) status. Job Purpose Intercontinental Exchange is seeking a Data Scientist 1 to join our Loan Data team. As a Data Scientist 1, you will play a critical role in analyzing complex loan data sets to identify trends, develop data products, and drive business insights that inform our clients' investment decisions and business strategies. You will work closely with our team to design, develop, and implement data-driven solutions that meet the evolving needs of our clients and drive growth in the loan market. Intercontinental Exchange (ICE) is a global network of exchanges and clearing houses that operates a range of markets, including financial, agricultural, and energy. Our exchanges, including the New York Stock Exchange (NYSE), ICE Futures, and ICE Clear, provide a platform for buyers and sellers to trade and manage risk. We are committed to delivering innovative solutions that meet the evolving needs of our clients and drive growth in the global economy. Responsibilities * Loan Data Analysis: * Collect, process, and analyze large loan data sets from various sources (e.g., loan origination systems, servicing platforms). * Identify trends, patterns, and anomalies in loan data using statistical techniques and data visualization tools. * Develop and maintain databases and data systems to support loan data analysis and modeling. * Insight Generation: * Communicate complex loan data insights and model results to non-technical stakeholders. * Develop and present reports, dashboards, and visualizations to support business decisions. * Collaborate with stakeholders to identify business problems and develop data-driven solutions. * Data Engineering: * Design, develop, and maintain data pipelines and architectures to support loan data analysis and modeling. * Collaborate with data engineers to implement data solutions and integrate with existing systems. * Research and Development: * Stay up-to-date with industry trends, research, and developments in data science, machine learning, and related fields. * Explore new technologies, tools, and methodologies to enhance existing loan data solutions and models. Knowledge and Experience * Bachelor's or Master's degree in Computer Science, Statistics, Mathematics, Data Science, or a related field. * 3+ years of relevant work experience. * Proficiency in programming languages (e.g., Python, R, SQL) and software tools (e.g., pandas, NumPy, scikit-learn). * Experience with loan data analysis, machine learning, and data visualization. * Familiarity with databases and data systems. * Strong analytical and problem-solving skills, with the ability to analyze complex loan data sets and develop creative solutions. * Experience with data visualization tools (e.g., Sigma, Tableau, Power BI). * Excellent communication and collaboration skills, with the ability to work effectively with technical and non-technical stakeholders. Preferred Knowledge and Experience * Master's or Ph.D. in Computer Science, Statistics, Mathematics, Data Science, or a related field. * Certified Data Scientist (CDS), Certified Analytics Professional (CAP), or other relevant certifications. * Experience with cloud computing platforms (e.g., AWS, Azure, Google Cloud, Snowflake). * Familiarity with loan markets, loan products, and lending regulations. Intercontinental Exchange, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to legally protected characteristics.

**Responsibilities** + Responsible for monitoring and coordinating acquisition of real estate related content/media related to the supporting operations. + Monitor, coordinate and process the workflow of newly acquired acquisitions (data) to queue. + Initiate or maintain contact with counties and/or source providers for current and/or new sources. + Research and aggregate information about data sources and assessor data. + Process and provide support for client requests for ancillary data cross multiple markets. + Maintain and update centralized database with workflow details. + Track incoming data and ensure the information received is current, timely and complete. + Identify deficiencies in data, timeliness and quality. + Ensures data accessibility for key stakeholders. + Ensures appropriate county contracts and agreements are executed. + Review new data content for usability. + Troubleshoot issues and escalate to appropriate stakeholders. + Research and aggregate information about vendors and data. + Information gathering and documentation as needed for projects. + Remediate problematic and/or missing data/ and provide supplemental files for replacement to stakeholders and in the database. + Performs other related duties as assigned. **Knowledge and Experience** + A high school diploma or GED is required for this role. + Prior experience within a Real Estate and/or Mortgage environment highly preferred + Prior experience processing mortgage related items, such as parcel data and/or tax records highly preferred + Proficient written and oral communication skills + Ability to utilize computers to complete assigned work + Strong proficiency in MS Office (Outlook, Word, Excel, etc.) + Strong analytical skills and problem-solving skills + Organizational and time management skills required + Self-starter with proven ability to work independently \#LI-SF1 Intercontinental Exchange, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to legally protected characteristics.

Job Purpose We are seeking an experienced Product Manager with deep expertise in Mortgage Servicing and Servicing Acquisition Solutions to lead the development of a system-to-system servicing acquisition platform. This role requires a strategic thinker who can bridge the gap between business needs and technical execution, translating complex servicing operations into scalable, technology-driven solutions. The ideal candidate will drive product strategy, collaborate cross-functionally, and deliver impactful outcomes that support servicing transfers and portfolio growth. Responsibilities * Define and the product vision and roadmap for servicing acquisition solutions, aligning with business goals and customer needs. * Lead cross-functional teams through the full product lifecycle-from discovery and design to development, testing, and deployment. * Engage with clients to define business requirements, document pain points and communicate project status * Translate mortgage servicing requirements into clear product features and user stories, ensuring alignment with regulatory and operational standards. * Collaborate with engineering, data, and architecture teams to design scalable system-to-system integrations for servicing transfers. * Engage with servicing operations and business stakeholders to gather feedback, validate solutions, and prioritize enhancements. * Monitor product performance and adoption, using data-driven insights to iterate and improve functionality. * Ensure documentation and training materials are created to support internal users and external partners during onboarding and servicing transitions. * Stay current on industry trends, regulatory changes, and servicing technologies to inform product strategy and innovation. Knowledge and Experience * Bachelor's degree in Business, Computer Science, Finance, or related field. * 5+ years of experience in Mortgage Servicing, with direct involvement in servicing acquisition, transfer, or onboarding projects. * Strong understanding of servicing operations, investor guidelines, and regulatory requirements. * Proven experience managing software development lifecycles, preferably in Agile or Scrum environments. * Ability to define product strategy, create roadmaps, and manage backlogs aligned with business goals. * Demonstrated success working with engineering teams to deliver system integrations, APIs, and data-driven solutions. * MSP experience required * Strong analytical mindset with the ability to interpret complex data and translate it into actionable insights. * Excellent communication and stakeholder management skills, with the ability to influence across business and technical teams. * Proficiency in tools such as MS Office, ADO and MSP * Experience with data mapping, ETL processes, and system-to-system integrations is a plus. #LI-MA2 Intercontinental Exchange, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to legally protected characteristics.

**Job Purpose** We are seeking an experienced Software Developer to join our innovative development team. In this role, you will contribute to the design and development of our applications while taking ownership of specific components and features. **Responsibilities** + Design, develop, and maintain web applications using C# and .NET for backend services and React for frontend development + Implement new features and enhancements to existing functionality with moderate guidance + Write clean, efficient, and maintainable code following best practices and team standards + Create and maintain RESTful APIs and integrate them with React-based frontends + Collaborate with cross-functional teams to understand requirements and deliver solutions + Troubleshoot, debug, and resolve technical issues in both backend and frontend systems + Participate in code reviews, providing and receiving constructive feedback + Write and maintain unit tests to ensure code quality and functionality + Contribute to database design and development using SQL + Stay current with relevant technologies and frameworks + Provide occasional guidance to junior developers **Knowledge and Experience** + Bachelor's degree in Computer Science, Software Engineering, or related field (or equivalent experience) + 2+ years of professional software development experience + Strong knowledge of C# and the .NET ecosystem (e.g., .NET Core, ASP.NET Core) + Experience with React and its ecosystem (hooks, state management) + Proficiency with modern JavaScript (ES6+) and TypeScript + Working knowledge of Entity Framework or similar ORM tools + Experience with SQL and relational database concepts + Understanding of web application security principles + Experience with version control systems (Git) + Familiarity with Agile development methodologies + Strong problem-solving skills and attention to detail + Excellent communication and collaboration abilities **Preferred Knowledge and Experience** + Experience with CI/CD pipelines (e.g., Azure DevOps, GitHub Actions) + Knowledge of containerization concepts (Docker) + Experience with cloud platforms (Azure, AWS, or Google Cloud) + Familiarity with microservices architecture + Experience with automated testing frameworks + Understanding of responsive design and accessibility standards + Knowledge of performance optimization techniques Intercontinental Exchange, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to legally protected characteristics.

**Job Purpose** The Premier Services Engineer is responsible for the successful delivery of standard and client-specific program deliverables. The PSE must balance priorities, develop and execute tactical and strategic action plans, and meet the commitments of the program and client expectation. The Engineer must be fluent in problem-diagnosis and troubleshooting of highly complex workflows and integrations related to one or more ICE technologies. The Engineer will coordinate, form, and lead cross-functional virtual teams required to address client-reported problems. The Engineer will apply their breadth and depth of technical knowledge of ICE Mortgage Technology solutions, platform technologies, and business workflow to troubleshoot and address client concerns holistically. **Responsibilities** + Drive resolution of complex production issues, including escalation management, system testing, facilitation of strategy sessions, and transfer of knowledge. + Acquire and grow knowledge of existing and new ICE products and solutions to provide assistance, guidance, and knowledge to clients. + Act as an advisor for ICE Mortgage Technology products and services including APIs. + Assist and guide clients in their transformative journey adopting the latest products and solutions. + Participate in projects that enhance the quality and efficiency of the Premier Services team. + Gather metrics and work with clients to baseline and demonstrate the value of the ICE Mortgage Technology platform. + Oversee client service requests while acting as escalation manager when necessary. + Partner with Service Operations team to develop successful strategies and execution of plans to ensure and improve technical performance of ICE Mortgage Technology services. + Ensure client contacts are informed of new product features and help guide the client's implementation roadmap. + Advise on ways to achieve optimal utilization. + Gather and supply product feedback as a client advocate to help drive the product roadmap. + Develop relationships across ICE client-engagement teams, brands, and departments to strengthen partnership with clients. + Advise client on best practices and industry benchmarking. + Provide mentorship and guidance to junior members of the Premier Services team. + Help define processes and procedures to better service ICE Mortgage Technology's Premier Services clients. **Knowledge and Experience** + 5+ years hands on direct experience working in the mortgage industry + 5+ years experience in an Admin role administrating loan origination software + 8+ years direct experience supporting and/or providing technical advisory/account management services preferably in a software management, information technology or mortgage industry role. + Experience with cloud-based/SaaS solution offerings. + Demonstrated experience working at executive level in client environments. + Proven ability to develop and cultivate lasting client relationships with a diverse set of internal and external constituents including senior level executives, legal, technical, finance, support, sales, and marketing experts. + Skillset required in data analytics. + Excellent organization, project management, time management, and communication skills. + Willingness to assist wherever needed; team player who will work within the company to continue improving the way ICE Mortgage Technology serves its clients. + Ability to travel up to 25% of the time. + Bachelor's degree or equivalent experience in Computer Science, or related field. + Previous working knowledge of ICE Mortgage Technology's Encompass product and Mortgage Industry experience a plus. + Recommended knowledge of: Encompass; Encompass SDK; Python; Java; Microsoft .NET framework; Amazon Web Services; Microsoft Azure; SaaS infrastructure and web-based application architecture; TCP/IP network layer; Microsoft IIS; Microsoft SQL; NoSQL Database; App Dynamics; REST API; web services. Intercontinental Exchange, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to legally protected characteristics.

**Job Purpose** The Senior Solutions Engineer is an expert in ICE Mortgage Technology's full suite of products and platforms, with deep technical, design, and functional knowledge spanning both mortgage origination and servicing. This role requires a comprehensive understanding of the business benefits and operational workflows associated with both origination and servicing processes. The Senior Solutions Engineer collaborates across Sales, Client Management, Business Development, and PSO teams to engage with customer operational, technical, and development stakeholders. Key responsibilities include gathering requirements and delivering best-practice solutions to complex business needs for both origination and servicing clients. The Senior Solutions Engineer must be adept at identifying client issues, scoping additional opportunities, and supporting Sales, Client Management, Business Development, and PSO in selling and cross-selling ICE Mortgage Technology's origination and servicing products and related services, tailored to each client's business model and needs. **Responsibilities** + Mentor team members within the Solutions Engineering Team to ensure broad expertise across all mortgage technology solutions. + Support onboarding and ongoing education for Sales and Business Development Teams, covering the full product suite. + Manage and support demo environments that showcase the capabilities of ICE Mortgage Technology products. + Participate in discovery for system updates and conversion projects, addressing both origination and servicing needs. + Provide demonstration support across all ICE Mortgage Technology products, including Encompass LOS, TPO Connect, Consumer Connect, Data Connect, Data and Document Automation, Custom Acquisition, MSP, and other applications. + Serve as the product liaison for new releases, authoring demo content that highlights key enhancements. + Maintain a solid understanding of mortgage industry terminology and workflows. + Analyze and compare departmental workflows, architecting best practice demonstrations. + Assist sales representatives in preparing responses to RFI and RFP requests. + Provide sales support for referring lenders to the Marketplace. + Document and support related questions, providing feedback to Account Management teams. + Assist in case queue management and support to ensure SLAs are met for all clients. + Identify, position, and assist sales representatives in cross-selling ICE Mortgage Technology products and services. **Knowledge and Experience** _Basic Qualifications_ + 8+ years of consulting and consultative selling for enterprise software solutions, with direct experience in both mortgage origination and/or servicing. + 8+ years of mortgage banking and/or servicing experience, including multi-channel, secondary, and trades experience (desired). + Experience managing mortgage production and operational teams (desired). + Strong analytical, oral, and written communication skills. + Business analysis experience (as in Product Management) is a plus. + Experience configuring and troubleshooting client-server and mission-critical software solutions for both origination and servicing in the mortgage industry. + Proficiency with Microsoft Office Suites and relevant operating systems. + Experience with XML, SOAP, REST, JSON, .NET, JavaScript, scripting, and full stack development. + Experience with .NET programming languages, network configuration, database architecture, and cloud deployment strategies (AWS, Azure, etc.). + Strong technical documentation and project management skills. + Ability to manage multiple enterprise clients at various phases of the pre-sale and post-sale process for both origination and servicing solutions. _Preferred Qualifications_ + Bachelor's degree in Science or Business Management, or equivalent certifications and experience (degree strongly preferred). + 5+ years' experience with enterprise software configuration and administration, including Encompass/MSP Administration and/or other enterprise loan origination and servicing system experience. Intercontinental Exchange, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to legally protected characteristics.

**Job Purpose** Intercontinental Exchange, Inc. (ICE) is a leading operator of global exchanges, clearing houses, data, and listings services. We connect businesses around the world to unique opportunities in markets that drive the global economy. We are a diverse and inclusive company that values innovation, collaboration, and excellence. ICE team members work across departments and traditional boundaries to innovate and respond to industry demand. A successful candidate will be able to multitask in a dynamic team-based environment, demonstrating strong problem-solving and decision-making abilities and the highest degree of professionalism. ICE Endpoint Solutions is responsible for every endpoint, physical and virtual, globally. Master images/Golden templates, operating system updates/upgrades, security patches, software and configurations fall within the purview of our remit. Endpoint Solutions works closely with multiple IT groups within the organization to ensure proper and compliant operations of endpoints. Endpoint Solutions - Engineering is responsible for the implementation of new technologies and platforms to manage, maintain and keep in compliance with all physical and virtual endpoints globally. The EPS-Engineering team is responsible for staying current with industry trends and making recommendations for new platforms or configuration changes in existing ones to ensure an efficient and secure environment for endpoints. As an Engineer in Endpoint Solutions - Engineering, you will help manage and secure over 20,000 endpoints globally, ensuring business continuity and user productivity. **Responsibilities** + Plan and implement endpoint management systems and infrastructure + Support production operations in a 24/7 environment + Participate in on-call rotation for after-hours/weekend support + Lead and complete projects with guidance from senior team members + Stay current with industry trends and leverage new technologies **Knowledge and Experience** + Virtualization - 3+ years of experience with the implementation, management, and optimization of VDI environments. Familiarity with Hypervisors, Instant Clones, App Volumes. + Workstation OS - 3+ years of experience with the management and optimization of Windows in both a physical and virtualized environment. + Desktop Management Systems - 3+ years of experience with building and managing desktop infrastructure using tools such as Altiris, SCCM, or Tanium. + Experience with Wyse & HP thin client management tools is beneficial. + Patch Management - Experience in software and OS patch management. + Scripting - Some experience with management and automation scripting in PowerShell. Should be comfortable performing tasks from the command line. + Microsoft Intune - Experience with modernization strategies, zero touch provisioning via Autopilot, Policy management, Mobile management, MSGraph and log analytics. + AD/Entra - Knowledge of Active Directory, Group Policy, DNS and Entra. **Preferred Knowledge and Experience** + College degree in Engineering, MIS, CIS, or related discipline preferred. + Experience & familiarity with industry standard desktop engineering tools and practices. + Powershell or Python scripting for automation + Excellent problem solving and analytical skills. + Familiarity with Service Now and Change/Incident Management practices. + Experience in the Financial Services industry. Intercontinental Exchange, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to legally protected characteristics.

**Responsibilities** + Develop a thorough understanding of the Company's operations. + Assist in the risk assessment process for various functional areas. + Perform and document control testing to support the Internal Audit plan and SOX 404 internal control assessment. + Analyze, document and evaluate the adequacy of controls over IT processes supporting various financial applications, hardware platforms and operating systems. + Evaluate the efficiency and effectiveness of IT control processes and procedures for various operational, financial and compliance processes. + Communicate identified control deficiencies to management both orally and in writing. + Maintain effective relationships with the IT department. + Work with IT to develop continuous monitoring IT controls solutions, automation and testing. + Coordinate documentation requests with the IT department to meet various internal and external audit requests. + Work on special projects as assigned. **Knowledge and Experience** + 2-4 years of experience in IT Audit function or experienced IT professional. + SOX IT Audit experience preferred. + CISA certification or plans to acquire CISA preferred. + Programming, Database Management, Cloud computing, and Information system skills are a plus. + Excellent communication and writing skills. + Ability to perform multiple projects simultaneously. + Travel 10-15% \#LI-MK1 Intercontinental Exchange, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to legally protected characteristics.

**Job Purpose** Intercontinental Exchange, Inc. (ICE) presents a unique opportunity to work with cutting-edge technology and business challenges in the financial services sector. ICE team members work across departments and traditional boundaries to innovate and respond to industry demands. A successful candidate will be able to multitask in a dynamic team-based environment demonstrating strong problem-solving and decision-making abilities and the highest degree of professionalism. We are seeking an experienced AWS cloud engineer to join our Infrastructure Cloud team. The Infrastructure Cloud team is responsible for internal services that provide developer collaboration tools, the build and release pipeline, and shared AWS cloud services platform. The infrastructure cloud team enables engineers to build product features and efficiently and confidently deploy them into production. **Responsibilities** + Develop utilities or further existing application and system management tools and processes that reduce manual efforts and increase overall efficiency + Build and maintain Terraform/CloudFormation templates and scripts to automate and deploy AWS resources and configuration changes + Experience reviewing and refining design and architecture documents presented by teams for operational readiness, fault tolerance and scalability + Monitor and research cloud technologies to stay current with trends in the industry + Participate in an on-call rotation and identify opportunities for reducing toil and avoiding technical debt to reduce support and operations load. **Knowledge and Experience** + 3+ years of experience in DevOps, preferably DevSecOps, or SRE role in an AWS cloud environment. + 3+ years' strong experience with configuring, managing, solutioning, and architecting with AWS (Lambda, EC2, ECS, ELB, EventBridge, Kinesis, Route53, SNS, SQS, CloudTrail, API Gateway, CloudFront, VPC, TransitGW, IAM, Security Hub, Service Mesh) + Python, or Golang proficiency. + Proven background of implementing continuous integration, and delivery for projects. + A track record of introducing automation to solve administrative and other business as usual tasks. **Preferred Knowledge and Experience** The applicant will receive extra consideration if they have some of the following skills and experience: + Proficiency in Terraform, CloudFormation, or Ansible + A history of delivering services developed in an API-first approach. + Coming from a system administration, network, or security background. \#LI-MA1 Intercontinental Exchange, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to legally protected characteristics.

**Job Purpose** The ICE Internship Program offers a dynamic opportunity to combine hands-on, impactful work on projects that shape our business, alongside practical career and professional development. You'll build meaningful connections, strengthen your interpersonal skills, and contribute in ways that truly make a difference. Beyond your day-to-day responsibilities, you'll participate in weekly sessions led by industry leaders, connect with fellow interns, and deepen your understanding of the financial services, technology, and mortgage industries. The Data Science Intern will contribute to the development of generative and agentic AI solutions by supporting model experimentation, integration, and research across real-world business use cases. **Responsibilities** + Assist in advancing GenAI and agentic AI use cases through rapid prototyping, model fine-tuning, and integration with enterprise systems + Support the development of applications using LLMs, embeddings, and prompt engineering + Collaborate on research and experimentation in areas such as NLP, RAG, and autonomous agents, while documenting findings and participating in agile workflows + Perform additional duties and contribute to projects as assigned **Knowledge and Experience** + Must be currently enrolled in a degree program at an accredited university, be at least advancing to their junior year of study, and pursuing a degree in computer science, data science, AI/ML, or a related field + Familiarity with Python and basic understanding of JavaScript/TypeScript; exposure to tools like PyTorch, TensorFlow, or FastAPI is a plus. + Interest in AI/ML concepts including LLMs, prompt engineering, agentic workflows, and model evaluation techniques. + Comfortable using Git/GitHub and development environments like Jupyter Notebooks or VS Code. + Strong communication skills, curiosity about emerging AI trends, and a willingness to learn and experiment. **Internship Program Schedule** To accommodate varying academic calendars, the ICE Internship Program offers two schedule options: + Option 1: May 18, 2026 - August 7, 2026 + Option 2: June 8, 2026 - August 21, 2026 Candidates will be asked to select their preferred session during the application process. Please Note: Interns must be available to work full-time, five days a week, at our Jacksonville office for the entire duration of one of the designated program schedules. Partial participation or alternate dates cannot be accommodated. \#LI-SH2 Intercontinental Exchange, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to legally protected characteristics.