Intercontinental Exchange jobs in New York, NY - 322 jobs

Job Purpose This is an armed position responsible for access control, x-ray and magnetometer screening of employees, tenants and guests; preventing unauthorized persons from entering ICE/NYSE facilities. The individual must be in physical condition suitable stand for long periods, manage exterior posts, patrol facilities and to respond to emergency situations and take immediate actions to ensure the safety of employees, guests and assets. The hours of coverage requires that this person be flexible, able to work overtime. Responsibilities * Security Operations * Prevent unauthorized persons from entering ICE/NYSE facilities utilizing access control proscribed methods and devices (x-ray machine, magnetometers, database and printed listings). * Provide access for approved staff (employees, guests, contractors, consultants and/or temporary employees) utilizing the above methods and devices. * Inspect all packages, bags, mail, and parcels entering the facility through the use of x-ray and screening technology to preclude explosive or hazardous material from entering the facility. * Screen individuals entering ICE/NYSE facilities by use of a magnetometer and hand-held scanners. * Prepare accurate access record entries in logs, the Visitor Badging System (VBS), or any designated hard copy and/or electronic method of record application used by the Department. * When assigned, perform continuous roving patrols, and initiate proper notifications of all hazards and malfunctioning equipment. Visually check I.D. badges to ensure only authorized personnel are within ICE/NYSE facilities. * Perform the function of Fire Guard to ensure the safety of personnel and facilities, while maintaining compliance to existing Fire Department directives and the related laws. * Emergency Management * Ability to quickly respond to emergencies, which may include, but not be limited to, climbing stairs, ramps, etc., transporting emergency response equipment (trauma-kits, CPR/AED). If necessary, this person may be required to use deadly physical force as defined in Article 35 of the NYS Penal Law and as specified in corporate policy on the use of deadly physical force. Knowledge and Experience * Five (5) or more years law enforcement and/or military (or a combination of both) is required. Current experience in responding to emergency situations, including training in firearms usage is preferred. * The individual must possess a valid driver's license and a New York State (NYS) armed guard license. In addition, the applicant must be able to attain a New York City Police Department (NYPD) Carry Guard Permit and a New York City Fire Department (FDNY) Fire Guard License. * Additional requirements and certifications include: Cardiopulmonary Resuscitation (CPR), Automated External Defibrillator (AED) and if applicable (NYC resident) attain a NYPD Special Patrolman/Peace Officer status. * Knowledge of the following systems: CCTV, DVR, radio communication, card access control, facilities monitoring systems, Class E fire systems. * Proficient in the use of a PC including the following software and applications; Microsoft Office, Internet Explorer, Outlook, and all corporate applications used to reconcile time and labor as well as guest access and event management. * Law enforcement and or military background, with current experience in responding to emergency situations, including training in firearms usage and safety is required. * Must be able to manage standing fixed post assignments for extended hours and when assigned, continuously patrol facilities (this may include external perimeter patrols, and conveyance to and from facilities). * Ability to quickly respond to emergencies, which may include, but not be limited to, climbing stairs, ramps, etc., transporting emergency response equipment. * Knowledge of electronic and two-way radio communications technology to establish a basis for operating the department's diversified CCTV, Access Control and radio communications equipment. * Excellent interpersonal and communication skills. New York Base Salary Range The expected base salary for this role, if located in New York, is between $51,500 - 72,100 USD. The base salary range does not include Intercontinental Exchange's incentive compensation. While we provide this range as general guidance, at ICE we compensate employees based on the skillset and experience of the individual. Regular full-time ICE employees are eligible for a suite of competitive employee benefits, including healthcare coverage (medical, dental and vision), a 401(k) plan, life insurance, time off, and paid leave for qualifying circumstances. Intercontinental Exchange, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to legally protected characteristics.

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Customer Success Specialist, Dynamic YieldDynamic Yield by Mastercard is on the lookout for a “dynamic” Customer Success Specialist to join our team. This role is a critical juncture between our sophisticated software and client happiness. Our customers depend on being able to understand and best use Dynamic Yield products so that it's the perfect fit for their needs. This is a role for someone who understands the ins and outs of on-site optimization, digital execution, and has a knack for synthesizing onsite testing data, helping clients achieve their business goals. Knowledge of digital marketing best practice, and program management skills are critical to the success of Success Managers, as they must also be the connecting puzzle piece for internal teams and client expectations. Creative and critical thinkers, problem solvers, and top-notch communicators are primed for success in this role. Role Help clients operationalize onsite testing and personalization best practice, creating great client personalization experts to exceed their onsite business goals Evangelize adoption of the DY solution and achieving a high degree of customer satisfaction Ensure appropriate resources are dedicated both internally and externally to meet/exceed project and customer expectations Review overall program status with clients on a regular basis, usually in the form of client calls, web presentations or onsite meetings as required Serve as the primary and secondary point of contact for clients and their DY personalization program Consult with clients on product features, functionality and onboarding best practices Distill Dynamic Yield driven value from utilizing personalization program, and digital testing data Analyze data and propose value-driving recommendations About You: -Fortune 1000 client-facing experience as a CSM preferred -B.A./B.S. Degree in an analytical/economic /business management disciplines -Experience or expertise of digital marketing best practice, website conversion tactics and strategy -Experience working with digital analytics solutions such as Adobe Analytics, Google Analytics, A/B Testing tools. etc -Experience in managing end to end testing implementation including requirements gathering, hypothesis setting, KPI selection and goals, test execution, and summarizing results -eCommerce, CRO and website personalization knowledge and experience -Exemplary quantitative and qualitative thinking, analytical ability, and problem-solving skills -Excellent verbal and written communication skills, with excellent presentation skills. -Flexibility, including the ability to adapt quickly to changing priorities; capable of operating in an ambiguous environment -Empathy and a unique ability to understand customer needs -Passionate about customer success and how it can transform businesses -Strong project management or organizational skills and an ability to multitask without difficulty Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations. Pay Ranges New York City, New York: $68,000 - $109,000 USD

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Manager, Advertising Development-Commerce Media Overview: The Manager leads advertiser development and sources merchant offers. The Manager is on the Mastercard Commerce Media team that sells and manages merchant offers. They will report to the global merchant offers sourcing lead and will be closely aligned with our global product and regional product partners. Role & Responsibilities * Responsible for aligning with local market and global team on opportunities pipeline and product roadmap to ensure merchant offers are available to meet new and existing publisher opportunities. * Identify any gaps in the region and develop a strategy to close them through direct sales, aggregator partnerships, and contractor workers to get the job done. * Lead Commerce Media sales in the region; managing full funnel of sales activities from identifying relevant advertisers for Commerce Media, to developing the merchant pipeline, prospecting, pitching to merchants, and closing sales. Specifically for card-linked offers and affiliate programs. * Responsible for onboarding merchants and managing content. * Manage merchant relationship, including conducting regular client meetings to review program performance, troubleshooting issues, and ensuring merchant billing is completed. * Develop new and manage existing merchant aggregator partnerships, including contracts and onboarding to deliver quality content at scale and supplement direct sales in the region. * Coordinate across regions to unlock global merchant offers opportunities. All About You: * Experienced at Business Development within Advertising, speaks the language and knows how the industry works. * Expert in card-linked offers, and affiliate marketing programs, has established merchant network. * Strong communication and commercial abilities, both written and verbal, with the capacity to foster positive relationships with internal and external partners at all levels. * Previous experience in merchant loyalty marketing or a related field of digital marketing is preferred. * Proven ability to act with a persistent and urgent approach to tasks. * Proficient in Microsoft Office Suite, particularly Word, Excel, and PowerPoint (with a focus on Excel and PowerPoint). * Demonstrated ability to handle multiple projects simultaneously while maintaining a keen attention to detail. * Strong analytical, problem-solving, and cross-functional team-building capabilities. * A Bachelor's degree is required, ideally in Marketing, or Sales. Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: * Abide by Mastercard's security policies and practices; * Ensure the confidentiality and integrity of the information being accessed; * Report any suspected information security violation or breach, and * Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations. Pay Ranges Purchase, New York: $150,000 - $254,000 USD New York City, New York: $156,000 - $265,000 USD

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Senior Specialist, Product Experience Design Job description The Services New Product Development team within Mastercard Foundry drives innovation in B2B and B2B2C digital products, leveraging Mastercard data and data modeling capabilities to develop, validate, and de-risk user-centric solutions for complex business challenges. We are looking for an experienced Product Designer passionate about joining our rapidly growing, highly-innovative New Product Development team to deliver innovative, user-centered product experience solutions for net-new data products with in-depth knowledge and experience of product design. You will collaborate within a cross-functional team, including data scientists, engineers, product managers, and other subject matter experts. Together, you will contribute to the rapid iterations of B2B and B2B2C data product concepts, prototypes, and MVPs (Minimum Viable Products), de-risking solutions by testing and validating desirability, usability, and feasibility. Each design and development cycle follows a rapid design-test-redesign process, ensuring continuous user feedback and optimization within business and technical constraints. Our products delivered as web-, mobile- applications, and voice interfaces, including dashboards with widgets, chatbots, CMS, and more, all in service of solving complex business challenges encountered by our customers. * ----- Role * Design of Proof-of-Concepts and Minimum Viable Data Products (MVPs) using human-centric design principles and rapid prototyping (Lean UX and Design Thinking) * Help define the next generation of data and data-driven products - and through doing so, help shape the future of Mastercard and its growth * Help de-risk the net new data product concept by conducting user research or assisting technical experiments to validate desirability, usability and feasibility. * Design product solutions to present complex data in a meaningful and digestible way. * Participate in "Design Thinking" workshops - collaborating cross-functionally with industry verticals, regional leads and end-users to ensure optimal digital data products * Work on future state conceptual designs, driving experimentation that improves the quality of product design overall. * Work closely with key partners from brand & marketing, to drive delightful and highly usable transactional experiences. * Work closely with our technology teams, leveraging modern presentation layer practices such as adaptive/responsive web and current and forward thinking technologies. * Explore the "art-of-the-possible" * Ensure that designs deliver an appropriate balance of optimizing business objectives & user engagement, in close partnership with product managers. * Liaise with regional and country teams to ensure that designs are reflective of the diversity of needs for a global user base. All about you: Required Experience / Knowledge / Skills (Core) Interaction Design: * Experience developing User Personas and user journeys to inform product design decisions * Experience in rapid prototyping (Lean UX and Design Thinking) * Experience in the implementation of creative, useable and compelling visual mockups and prototypes. * Experience of design-experiences across multiple media * Experience using prototyping/wireframing tools such as Figma, Sketch, Adobe Experience Design, Adobe Illustrator etc. * An understanding of complex information architectures for digital applications ''Nice to have'' additional experience * Visual Design * UX Research * Data Visualization Candidate * Passionate about the possibility of data driven experiences * Over 2 years of experience working in a world-class CX team * Experience working/multi-tasking in a fast-paced environment * Empathetic champion of the user * Demonstrable knowledge of usability best practices * Bachelors or Masters Degree in Design for Interactive Media, or equivalent experience * World-beating portfolio covering multiple form-factors: desktop; tablet; mobile; wearable; other * Demonstrable commitment to learning: insatiable to discover and evaluate new concepts and technologies to maximize design possibility. Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: * Abide by Mastercard's security policies and practices; * Ensure the confidentiality and integrity of the information being accessed; * Report any suspected information security violation or breach, and * Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Pay Ranges New York City, New York: $119,000 - $190,000 USD

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Vice President, Enterprise Operations - Network Service AssuranceWho is Mastercard? Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all. Overview The Data Center & Network Services organization is looking for a Vice President, Enterprise Operations - Network Service Assurance. This role is responsible for leading the strategic planning, execution, with service assurance. This role demands a visionary leader with deep expertise in networking technology, operational support, and a strong focus on operational excellence. Responsibilities Incident & Problem Management • Lead the response to major incidents, ensuring quick resolution and minimal impact. • Coordinate root cause analysis (RCA) for network outages or degradations. • Drive post-incident reviews and implement corrective/preventive actions. Performance Analysis & Reporting • Analyze network performance trends, KPIs, and usage patterns. • Generate regular service performance reports for internal stakeholders and customers. • Identify degradation or anomalies in service performance before they become critical. Cross-Team Collaboration • Work closely with NOC, engineering, operations, and vendor teams to address service issues. • Act as a central point of contact for service quality-related escalations. • Coordinate with product and planning teams to ensure new services are launched with the proper assurance processes. Tooling and Automation • Evaluate, implement, and maintain service assurance tools (e.g., Gluware , SevOne, etc.). • Advocate for automation in fault detection, diagnostics, and recovery processes. Service Lifecycle Management • Ensure new services and network changes are properly tested and monitored. • Oversee the integration of new technologies into existing assurance processes. Continuous Improvement • Proactively identify areas for service improvement and drive initiatives to enhance reliability and customer satisfaction. • Maintain quality assurance standards for network services. Compliance & Risk Management • Ensure service assurance activities comply with regulatory and security standards. • Support audits and ensure proper documentation of service performance and incident handling. All About You (Qualifications) • Degree in Engineering, Telecommunications, or a related field (Master's preferred). • 10+ years experience in network implementation and operations, with significant leadership exposure in multinational environments. • Demonstrated success in managing large-scale, cross-border projects. • Strong leadership and people management skills. • Excellent communication and stakeholder management abilities. Work Environment The SA will be a fast-paced, dynamic environment, often requiring quick decision-making and problem-solving. The role may involve working in a command center setting, monitoring systems, coordinating with various teams, and ensuring optimal network performance and security. Corporate Security Responsibility Every person working for, or on behalf of, Mastercard is responsible for information security. All activities involving access to Mastercard assets, information, and networks come with an inherent risk to the organization and therefore, it is expected that the successful candidate for this position must: · Abide by Mastercard's security policies and practices; · Ensure the confidentiality and integrity of the information being accessed; · Report any suspected information security violation or breach, and · Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations. Pay Ranges New York City, New York: $240,000 - $396,000 USD

Job Purpose ICE Data Services, a subsidiary of Intercontinental Exchange, is a global leader in market data, analytics, and connectivity solutions. We provide a comprehensive offering of data services and products supporting the trading, investment, risk management and connectivity needs of customers around the world and across assets. The purpose of this role is to support the Associate General Counsel in advising and supporting a wide range of legal matters across the global ICE Data Services business units with a special emphasis on (i) assisting product teams in the design and implementation of new products and services, including designing products to aid in regulatory compliance, (ii) setting up, registering and providing legal support for an affiliated entity providing climate data in a regulated manner, (iii) analyze global laws and regulations to understand and mitigate risks related to products and services, (iv) reviewing documentation and ICE Data Services processes and procedures to ensure compliance with applicable regulations and (iii) drafting and negotiating various types of agreements. This is a hands on role where you will be responsible for executing on a variety of work, collaborating closely with various departments across ICE Data Services. Responsibilities * Analyze new and existing products and services to identify risks and ensure compliance with applicable regulations (with an emphasis on the Investment Advisers Act). * Identify and mitigate risk implications and provide legal advice in connection with business strategies and product plans. * Review, draft, and negotiate agreements with various levels of complexity. * Perform legal review marketing materials, advertisements, client communications and press releases. * Assist in the preparation and review of external requests for information (RFI's and RFP's) * Be an enthusiastic and professional member of the legal department. Knowledge and Experience * Juris Doctor (J.D.) Degree * 10+ years' experience both in-house and at a law firm, but candidates with other applicable experience will be considered. * Experience working with a regulated entity, with knowledge of the Investment Advisers Act. Knowledge of broker-dealer and/or CFTC regulations a plus. * Strong communication skills. * An ability to work across a broad range of product areas. * Ability to work independently and to adapt effectively in frequently changing working environments. * Ability to manage and prioritize multiple competing projects and clients simultaneously and effectively and work in a fast-paced environment; ability to work global timeframes, and when the situation calls for it, willingness to work off hours. * Desire and ability to learn new and complex areas of law quickly. * Ability to give pragmatic, quality and timely ad hoc advice to all areas of the organization including to management and business heads; adding value in commercial and technical discussions. New York Base Salary Range The expected base salary for this role, if located in New York, is between $210,000 - 260,000 USD. The base salary range does not include Intercontinental Exchange's incentive compensation. While we provide this range as general guidance, at ICE we compensate employees based on the skillset and experience of the individual. Regular full-time ICE employees are eligible for a suite of competitive employee benefits, including healthcare coverage (medical, dental and vision), a 401(k) plan, life insurance, time off, and paid leave for qualifying circumstances. LI-MA2 Intercontinental Exchange, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to legally protected characteristics.

**Job Purpose** Intercontinental Exchange Data Services (ICE Data Services) is expanding our global sales organization and looking for high caliber Sales Specialist to join our growing team. The Sales Executive for New York is an experienced role that will help us maintain and grow ICE Connect Desktop products. They will be responsible growing ICE Connect Desktop by working with specific key Energy/Commodities and Equity Accounts in major cities. The ICE Desktop product suite includes ICE IM/Chat, ICE Data, ICE Options and Analytics and ICE Connect. The Sales Specialist will work with Sales Executives and Relationship Managers to help achieve the Americas new business sales number for ICE Voice within the ICE Chat applications. The role is ideally suited to a self-motivated individual who relishes being at the forefront of business activities and thrives on their own successes and those of the team. A strong leader and communicator with a good knowledge of the market data and trading environment from content, technology and networking perspective is required. We seek a professional with a proven track record of achieving superlative results against quota and collaborates across all aspects of the desktop business. The ideal candidate must also possess critical thinking from both a business and technical perspective. Experience with financial technology applications geared toward market participants in physical and financial commodities or equity derivatives markets is preferred but not mandatory. Lastly, a knowledge of multi-line, multi-speaker applications/turrets used by traders and brokers in the capital and commodity markets is helpful for the role. **Responsibilities** + Sales Specialist will work with Sales Executives and Relationship Managers to help achieve the Americas new business sales number + New business demos and existing trainings for customers + Work with Relationship Managers to ensure they are adding value and revenue to sales and providing new ideas on their training (highlighting new ICE Voice functionality along with any new content) + Work closely with the ICE Desktop Product team prior to new release + Work closely with partner IPC regarding customer feedback + Work with ICE Marketing to ensure that they have the necessary ICE Voice content for their campaigns. + Exceed sales and retention quota across the ICE Connect platform (mainly focused on ICE Voice for ICE Chat) + Manage and develop strong client relationships; + Work closely with the product and business team to provide feedback on any client, prospect or partner requirements. **Knowledge and Experience** + Significant over-achievement sales experience with a focus on financial markets (specifically market data, desktop, or voice/chat technologies) + Strong industry knowledge of Capital & Commodities markets including futures and options workflows + Strong presentation skills + Competency in consultative sales including solution selling + History of selling through training + Competent CRM-Salesforce skills + Solid negotiation skills + Previous experience working within a data/software vendor, exchange, or trading firm. **Base Salary Range for New York** The expected base salary for this role, if located in New York, is between $80,000 - 120,000. The base salary range does not include Intercontinental Exchange's rewarding and uncapped sales commission incentives. While we provide this range as general guidance, at ICE we compensate employees based on the skillset and experience of the individual. Regular full-time ICE employees are eligible for a suite of competitive employee benefits, including healthcare coverage (medical, dental and vision), a 401(k) plan, life insurance, time off, and paid leave for qualifying circumstances. \#LI-MA2 Intercontinental Exchange, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to legally protected characteristics.

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Director, Regulatory Compliance Overview Mastercard is a technology company in the global payments business, connecting cardholders, customers, financial institutions, merchants, governments and businesses worldwide. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all. Mastercard has been rapidly expanding its wide range of payment solutions by increasing worldwide connectivity in the account-to-account space, enhancing compliance capabilities and offering more robust foreign exchange tools. Mastercard is seeking an experienced regulatory compliance professional to join our Global Regulatory team to lead the Americas regulatory compliance program for our cross-border account-to-account business. This position is integral to a Mastercard strategic initiative and will report to the Senior Managing Counsel, Regulatory. The ideal candidate is a compliance champion and proven leader with deep experience in building and supporting compliance management programs and a background in payments and financial technology. Role The Director, Regulatory Compliance will lead a team charged with executing the regulatory compliance strategy for our account-to-account cross-border activity in the Americas to ensure compliance with money transmission and other payment services regulations. The role will be responsible for developing and implementing enhancements to the global regulatory compliance program, and will require strong leadership, collaboration and execution to ensure regulatory compliance across the business. Key activities include: * Lead the development and execution of global regulatory strategy for cross-border account-to-account business * Manage global team of regulatory compliance professionals to meet local regulatory compliance requirements * Oversee quality assurance and testing process for regulatory compliance functions * Design and implement parameters for key risk indicators for escalation to senior management * Partner closely with AML Compliance, Finance, and other business units to meet regulatory compliance obligations * Manage ongoing supervision and examinations * Enhance and maintain regulatory compliance risk assessments * Maintain strong industry knowledge of regulations, changes, trends and impacts to the business All About You * Proven experience developing and managing regulatory compliance programs for large bank or non-bank financial institution * Proven success in navigating a multi-national organization and operating effectively within a diverse multicultural organization * Knowledge of US, Canada, and Mexico payment services regulations and license requirements is preferred, including US state money transmission laws and regulations issued by FinCEN, FINTRAC, CNBV * Self-starter / motivated to work independently and as an effective team member * Experience managing regulatory supervision is a must * Proven success in navigating a multi-national organization and operating effectively within a diverse multicultural organization * Excellent written and verbal communication skills in English a must; Spanish strongly preferred Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: * Abide by Mastercard's security policies and practices; * Ensure the confidentiality and integrity of the information being accessed; * Report any suspected information security violation or breach, and * Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Pay Ranges Miami, Florida: $135,000 - $216,000 USD Atlanta, Georgia: $135,000 - $216,000 USD New York City, New York: $162,000 - $259,000 USD

Job Purpose The New York Stock Exchange (an Intercontinental Exchange company) is seeking a lawyer to support the NYSE's equities and options exchanges and related business units, with a focus on options trading. The primary responsibilities of the attorney in this position will include (1) day-to-day legal advice to business and regulatory personnel on applicable SEC and self-regulatory organization (SRO) rules; and (2) supporting exchange rulemaking efforts, including drafting new and amended exchange rules to extend NYSE trading, technology, and listing capabilities. The ideal candidate has broad markets expertise, including regulatory experience and a strong familiarity with financial markets. Experience interpreting technology specifications a plus. Responsibilities * Provide legal and regulatory advice to business units on application of exchange rules and federal securities laws, primarily with respect to equities and options trading * Research, analysis, and written work product regarding SEC and SRO rules, including drafting SRO rules and comment letters in support of NYSE rule filings and in response to SEC proposed rules * Interact with SEC staff as appropriate, including during the exchange rulemaking process * Engage with business executives, market participants, and regulators on complex business initiatives * Maintain expert-level knowledge of the laws that apply to exchanges and SROs * Assist with responses to inquiries from the SEC and other regulators related to examinations and inspections * Collaborate on ad hoc and special projects Knowledge and Experience * JD degree * Admission to (or ability to obtain admission to) the New York State Bar * 5+ years of relevant legal experience * Excellent verbal and written communication skills, including the ability to effectively communicate about complex issues * Strong collaborative skills, as well as the ability to work independently, in a fast-paced environment * Extensive knowledge of financial markets and securities laws, as well as equities and options market structure * Ability to manage multiple workstreams simultaneously and complete projects with tight deadlines * Experience at a regulatory agency or dealing with regulators (strongly preferred) New York Base Salary Range The expected base salary for this role, if located in New York, is between $210,000 - 260,000 USD. The base salary range does not include Intercontinental Exchange's incentive compensation. While we provide this range as general guidance, at ICE we compensate employees based on the skillset and experience of the individual. Regular full-time ICE employees are eligible for a suite of competitive employee benefits, including healthcare coverage (medical, dental and vision), a 401(k) plan, life insurance, time off, and paid leave for qualifying circumstances. Intercontinental Exchange, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to legally protected characteristics.

**Job Purpose** At ICE, we never rest. We are on a mission as a team. We are problem solvers and partners, always starting with our customers to solve their challenges and create opportunities. Our start-up roots keep us nimble, flexible, and moving fast. We take ownership and make decisions. We all work for one company and work together to drive growth across the business. We engage in robust debates to find the best path, and then we move forward as one team. We take pride in what we do, acting with integrity and passion, so that our customers can perform better. We are experts and enthusiasts - combining ever-expanding knowledge with leading technology to consistently deliver results, solutions and opportunities for our customers and stakeholders. Every day we work toward transforming global markets. The Application Engineering team provides top-tier support, maintenance, and solution design on multiple applications, including MFT (Sterling Integrator, Axway), message queueing (SWIFT, IBM MQ), and reporting platforms (Business Objects, Tableau). The Senior Systems Engineer is responsible for creating and maintaining availability and high-performance in mixed UNIX and Windows development, non-production, and production environments. This individual works as part of a results-oriented, service-delivery team and assists configuration analysts, release engineers, developers, and operations teams. Additionally, the Systems Engineer performs root cause analysis of problems, selects, and implements automation tools, and actively participates in deeply technical discourse. **Responsibilities** + Design, plan and implementation of integrated solutions + Tune systems for maximum available performance + Respond to and assist in production operations in a 24/7 environment + Troubleshoot and resolve issues both proactively and as discovered + Application support and administration for SWIFT, IBM MQ, IBM Sterling Integrator, File Gateway, Tableau, and other applications + Manage application configurations, patch Levels and Evolution Paths + Provide technical analysis, resolve problems, and propose solutions + Provide support to and coordinate with developers, operations staff, release engineers, and end-users + Educate and mentor team members and operations staff + Participate in a weekly on-call rotation for after-hours support and change events **Knowledge and Experience** + Bachelor's degree in CIS or equivalent experience in Systems Engineering/Information Technology + 5+ years proven experience with third party application support (SWIFT, IBM MQ) + Strong initiative to learn and assimilate new software/technologies and improve business processes + Demonstrated Fundamental knowledge of Linux Operating Systems (RedHat variants preferred) + Demonstrated Fundamental knowledge of Windows Operating Systems (2019+) + Fundamental understanding of the SDLC processes, and tools (GIT, Puppet, etc.) + Fundamental understanding of Operational Concepts (DR, BCP, Prod vs. Non-Prod) + Functional Scripting Knowledge (Perl, BPML, JavaScript, Bash, Python, PowerShell and/or others) + Top-tier analytics and problem solving + Ability to work in a fast-paced service-oriented team environment + Customer focused, and dedicated to the best possible user experience + Communicate effectively with both technical and business resources **Desired** + Experience in automation tool development and methodologies, like Ansible and Puppet + Strong understanding of project management, organization, and time management + Experience with IBM Sterling Integrator and/or MQ + Experience with Tableau + Basic understanding of SQL Database concepts (Oracle, MySQL) + Experience with LDAP systems **Illinois Base Salary Range** The expected base salary for this role, if located in Illinois, is between $113,300 - 140,000 USD. The base salary range does not include Intercontinental Exchange's incentive compensation. While we provide this range as general guidance, at ICE we compensate employees based on the skillset and experience of the individual. Regular full-time ICE employees are eligible for a suite of competitive employee benefits, including healthcare coverage (medical, dental and vision), a 401(k) plan, life insurance, time off, and paid leave for qualifying circumstances. **New York Base Salary Range** The expected base salary for this role, if located in New York, is between $135,000 - 159,700 USD. The base salary range does not include Intercontinental Exchange's incentive compensation. While we provide this range as general guidance, at ICE we compensate employees based on the skillset and experience of the individual. Regular full-time ICE employees are eligible for a suite of competitive employee benefits, including healthcare coverage (medical, dental and vision), a 401(k) plan, life insurance, time off, and paid leave for qualifying circumstances. \#LI-SH3 Intercontinental Exchange, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to legally protected characteristics.

**Responsibilities** + Manage and complete assurance and consulting reviews associated with key operational processes and regulatory compliance. + Develop a thorough understanding of ICE's exchange and clearing operations. + Manage all aspects of audit cycle including audit planning, execution and reporting. + Complete and maintain risk assessments and annual audit plans. + Communicate key information and findings clearly and effectively to Stakeholders and Management. + Maintain effective relationships with internal and external stakeholders. + Draft audit reports and conduct exit conferences with management. + Liaise with various regulators as required. + Manage and develop personnel. **Knowledge and Experience** + Bachelor's degree or higher required with a commitment to maintaining or obtaining appropriate professional certification (CIA, CPA, CFE, CISA or CRCM). + 7+ years of experience in internal audit or regulatory auditing. + Excellent communication, organization and time management skills. + Must be proficient in Word, Excel, and PowerPoint. + Experience with auditing within the finance industry. + Ability to travel 15-25 percent as needed. **Illinois Base Salary Range** The expected base salary for this role, if located in Illinois, is between $126,392 - 152,131 USD. The base salary range does not include Intercontinental Exchange's incentive compensation. While we provide this range as general guidance, at ICE we compensate employees based on the skillset and experience of the individual. Regular full-time ICE employees are eligible for a suite of competitive employee benefits, including healthcare coverage (medical, dental and vision), a 401(k) plan, life insurance, time off, and paid leave for qualifying circumstances. **New York Base Salary Range** The expected base salary for this role, if located in New York, is between $139,000 - 160,000 USD. The base salary range does not include Intercontinental Exchange's incentive compensation. While we provide this range as general guidance, at ICE we compensate employees based on the skillset and experience of the individual. Regular full-time ICE employees are eligible for a suite of competitive employee benefits, including healthcare coverage (medical, dental and vision), a 401(k) plan, life insurance, time off, and paid leave for qualifying circumstances. \#LI-HR1 #LI-ONSITE Intercontinental Exchange, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to legally protected characteristics.

**Job Purpose** We are looking for individuals with a strong background in statistical modelling and financial engineering to join our research and rapid prototyping team at Intercontinental Exchange. We require candidates to have experience building, enhancing or supporting the pricing of fixed income securities. The role requires individuals to enhance and expand proprietary algorithms designed to bring transparency and standardization to the fixed income market. You will join a fast-paced team of quants and data scientists tasked with evolving modeling techniques to improve precision and scale across millions of bonds. You will also be tasked with researching new techniques of utilizing AI & ML to help further improve precision and operational efficiency. The role will require individuals to work with significantly large data sets spanning decades of historical data. **Responsibilities** + Learn, research, implement and maintain pricing models across fixed income asset classes + Work closely with product, engineering and evaluation teams to procure, analyze and validate data sources + Investigating Ad hoc issues and debugging pricing applications **Knowledge and Experience** + An understanding of fixed income instruments + Strong communications skills + Hands on experience utilizing Python, C++, SQL, Shell Scripting, R + 3+ years of experience doing quantitative analysis + Master's or higher in Computer Science, Math, Physics, Engineering, or related quantitative field, PhD preferred + Experience using AI & ML techniques to solve complex multi-dimensional problems preferred **New York Base Salary Range** The expected base salary for this role, if located in New York, is between $120,000 - 172,300 USD. The base salary range does not include Intercontinental Exchange's incentive compensation. While we provide this range as general guidance, at ICE we compensate employees based on the skillset and experience of the individual. Regular full-time ICE employees are eligible for a suite of competitive employee benefits, including healthcare coverage (medical, dental and vision), a 401(k) plan, life insurance, time off, and paid leave for qualifying circumstances. Intercontinental Exchange, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to legally protected characteristics.

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Director, Enterprise Strategy (Network and Digital Payments) Job Posting Title Director, Enterprise Strategy Job Description Summary Overview The Network and Digital Products team is seeking a Director, Enterprise Strategy to support the organization in driving strategic priorities, business performance management, and enterprise governance. This role is central to enabling decision-making, aligning cross-functional initiatives, and shaping the future of digital commerce and payments innovation. As a strategic partner, you will lead and support high-impact initiatives across the organization, working closely with product, engineering, regional, and corporate teams. You'll bring analytical rigor, strategic insight, and operational excellence to help advance our digital agenda and deliver inclusive, secure, and intelligent commerce experiences. This is a unique opportunity to engage with all aspects of the business, influence executive priorities, and contribute to Mastercard's long-term growth and innovation. Location New York City or Purchase, NY Role responsibilities In this role you will report directly into the Vice President, Enterprise Strategy and work alongside her and the leadership team on multiple initiatives. • Lead governance across Network and Digital Products, ensuring strategic initiatives are structured, monitored, and aligned with enterprise priorities • Support the KPI process end-to-end, including design, implementation, and management of performance frameworks, driving alignment and accountability • Manage business review processes with senior leadership, synthesizing inputs and insights to deliver timely, data-informed updates and recommendations • Develop high-impact materials for investor communications, including for Earnings and strategic messaging, in collaboration with Finance, Investor Relations and Product leadership • Run analytics and manage key data processes to support strategic messaging, business reviews, external communications, and data-driven decision-making-ensuring accuracy, relevance, and clarity in all outputs • Support strategic projects enabled via orchestration of cross-functional collaboration across Core Payments, TECH, Finance, Legal and other teams All about you • Bachelor's degree required; MBA or advanced degree preferred • 8+ years of experience in strategy consulting, corporate strategy, or enterprise planning, ideally within payments, fintech, or digital platforms • Deep understanding of Mastercard's products, services, business model, and key revenue drivers • Proven ability to lead complex, cross-functional initiatives and translate strategy into execution • Strong experience in KPI development, performance measurement, and governance frameworks • Advanced analytical skills with the ability to source, manage, and interpret data to support strategic messaging, business reviews, investor communications, and executive decision-making • Exceptional communication skills, including executive-level writing • Experience working with global teams and navigating matrixed organizations • Highly organized, detail-oriented, and comfortable managing multiple priorities in a fast-paced environment • Trusted partner with strong interpersonal skills and the ability to influence at all levels • A passion to achieve and excel, a good sense of humor, and a penchant for having fun Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations. Pay Ranges New York City, New York: $159,000 - $254,000 USDPurchase, New York: $153,000 - $244,000 USD

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Specialist Finance Services Specialist, Finance Services Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all. Overview The Global Business Solutions Center's (GBSC) mission is to be the partner of choice with stakeholders across Mastercard, enabling business operations efficiency, productivity, and growth. With over 1,100 professionals delivering more than 200 solutions across 10 locations, The GBSC is a powerhouse of innovation and strategic partnerships that combines operational excellence with a vision of what's next. The Service Desk Operations function plays a pivotal role in advancing this mission within our inquiry solutions landscape operating across 3 regional hubs. The Service Desk Operations Team is looking for a Senior Specialist to join our globally integrated team who will be catalyst for transformation and boundary-pushing operational excellence. We are at a critical inflection point on the journey to accelerate our knowledge management and human-centered AI capabilities and advance to future-proofed solutions. The ideal team member will have a proven track record of evolving operations through strong partnerships, automation and other continuous improvements to deliver operational excellence. This role offers a front-row seat to the future of finance service delivery - blending global teamwork, human-centered AI, and operational excellence. We are seeking a forward-thinking Specialist who will lead operational excellence, champion digital transformation, and foster strong stakeholder partnerships. This role is ideal for someone passionate about evolving service delivery through knowledge management, automation, and human-centered AI. Role In this position, you will: * Oversee day-to-day service desk operations, ensuring timely and effective resolution of inquiries across multiple channels (email, phone, chat) with a focus on first-touch resolution and customer satisfaction. * Drives continuous improvement initiatives by identifying patterns, mining data for insights, and implementing proactive solutions that enhance the employee experience and operational efficiency. * Leads efforts to optimize and evolve the knowledge base, leveraging AI and analytics to identify gaps, trends, and opportunities for self-service and automation. * Partners with Tier 1 and Tier 2 teams, CX leads, and cross-functional stakeholders to deliver cohesive, end-to-end customer experience and identify opportunities for service enhancement. * Coaches and mentors junior team members, fostering a culture of learning and technical upskilling to expand first-touch resolution capabilities. * Translate operational data into actionable business insights, contributing to strategic initiatives that improve service delivery, customer experience, and process efficiency. All About You The ideal candidate for this position should: * 3+ years of experience in shared services or internal service delivery, with proven team leadership and coaching capabilities. * Strong analytical and problem-solving skills, with experience using AI tools and predictive analytics. * Demonstrated expertise in knowledge management and process optimization. * Excellent communication and stakeholder management skills. * Proficiency in Oracle Financials and MS Office Suite; experience with case management systems preferred. * High level of accuracy, attention to detail, and ability to work independently in a fast-paced environment. Corporate Security Responsibility Every person working for, or on behalf of, Mastercard is responsible for information security. All activities involving access to Mastercard assets, information, and networks come with an inherent risk to the organization and therefore, it is expected that a successful candidate for this position must: * Abide by Mastercard's security policies and practices. * Ensure the confidentiality and integrity of the information being accessed. * Report any suspected information security violation or breach, and * Complete all periodic mandatory security training(s) in accordance with Mastercard's guidelines. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: * Abide by Mastercard's security policies and practices; * Ensure the confidentiality and integrity of the information being accessed; * Report any suspected information security violation or breach, and * Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Site Reliability Engineer II-1 Overview The GBSC EPMS team is looking for a Site Reliability Engineer who can help us solve problems, implement automation, and leverage best practices. * Are you a born problem solver who loves to figure out how something works? * Are you a detail -oriented individual who enjoys complex problem solving? * Do you love determining the correct actions required to fix a problem? * Do you have a low tolerance for manual work and look to automate everything you can? Business Operations is leading the Site Reliability Engineering (SRE) transformation at Mastercard through our tooling and by being an advocate for change & standards throughout the development, quality, release, and product organizations. We need team members with an appetite for change and pushing the boundaries of what can be done with automation. Experience in working across development, operations, and product teams to prioritize needs and to build relationships is a must. Responsibilities * Engage in and improve the whole lifecycle of services-from inception and design, through deployment, operation and refinement. * Analyze ITSM activities of the platform and provide feedback loop to development teams on operational gaps or resiliency concerns * Support services before they go live through activities such as system design consulting, capacity planning and launch reviews. * Maintain services once they are live by measuring and monitoring availability, latency and overall system health. * Scale systems sustainably through mechanisms like automation, and evolve systems by pushing for changes that improve reliability and velocity. * Support the application CI/CD pipeline for promoting software into higher environments through validation and operational gating, and lead Mastercard in DevOps automation and best practices. * Practice sustainable incident response and blameless postmortems. * Take a holistic approach to problem solving, by connecting the dots during a production event thru the various technology stack that makes up the platform, to optimize mean time to recover * Work with a global team spread across tech hubs in multiple geographies and time zones * Share knowledge and mentor junior resources All About You * BS degree in Computer Science or related technical field involving coding (e.g., physics or mathematics), or equivalent practical experience. * Experience with algorithms, data structures, scripting, pipeline management, software design and OLAP systems. * Hands on experience with understanding custom objects using JavaScript, HTML5, CSS and API integrations. * Systematic problem-solving approach, coupled with strong communication skills and a sense of ownership and drive. * Ability to help debug and optimize code and automate routine tasks. * We support many different stakeholders. Experience in dealing with difficult situations and making decisions with a sense of urgency is needed. * Experience in one or more of the following is preferred: C, C++, Java, Python, Go, Perl, Ruby, MDX. * Interest in designing, analyzing and troubleshooting large-scale distributed systems. * We need team members with an appetite for change and pushing the boundaries of what can be done with automation. Experience in working across development, operations, and product teams to prioritize needs and to build relationships is a must. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: * Abide by Mastercard's security policies and practices; * Ensure the confidentiality and integrity of the information being accessed; * Report any suspected information security violation or breach, and * Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Senior Analyst, Finance Business Partner Overview: Mastercard's Technology (TECH) Business Unit operates the company's integrated global payments processing network. TECH uses its expertise to make payments safe, simple, and smart. TECH Finance team strives to provide accurate financial and operational data to our business partners to enable sound financial decision making. The Finance Business Partner is responsible for providing financial guidance and support to our business partners, reporting, planning including budget & forecast, and ad-hoc analysis. Key to prospering in this role are the abilities to interpret data, devise strategic plans, assume leadership, and cultivate connections with colleagues across the global Mastercard network. Duties include managing all facets of the routine financial tasks such as facilitating the monthly close, preparing annual budgets and routine forecasts, conducting financial analyses, identifying financial variances, as well as highlighting potential opportunities and risks. Role: * Prepare annual budget and quarterly forecasts as well as support overall planning processes * Provide insights and financial reporting to management on actual results including analysis of opportunities & risks * Identify potential efficiencies within the programs and provide recommendations to operational leadership * Assist with strategy and process improvements related to budgeting, forecasting, systems and other key areas to ensure alignment with market objectives; proactively identify ways to improve processes and execute agreed upon improvements * Embody leading beyond finance by developing, running and maintaining financial/business models to analyze performance and business opportunities (e.g. Dashboard, KPIs, financial & business metrics) * Manage financial close and forecast, including analysis of key performance metrics and P&L line items to derive risks and opportunities, as well as management of parameter input e.g. Hyperion load * Identify, analyze, and communicate trends and issues affecting the business, including addressing ad hoc financial queries or analysis, and assist to formulate and drive mitigation plans * Maintain and develop performance and expense tracking reports to drive insight and accountability with the business. * Identify and drive process improvements, including the creation of standard and ad-hoc reports, tools, and Excel dashboards. All About You * Master's in finance or CPA * Excellent finance skills including modelling/business case development and scenario analysis, budget, planning and forecast experience * Good understanding of reporting, forecasting and budgeting techniques. * Strong analytical and problem-solving skills * Self-motivated with a proven track record of delivering success while operating in a team environment. * Ability to perform successfully in a fast paced, rapidly changing environment and manage multiple priorities and assignments concurrently * Excellent communication and presentation skills * Strong strategic thinking and business understanding. * Strong relationship management and networking skills. * High intellect with good commercial acumen and a creative approach to problem solving. * Ambitious, highly driven and motivated. * Maturity to challenge ideas and balance opportunities and threats. * Strong skills in Hyperion, Excel and PowerPoint required Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: * Abide by Mastercard's security policies and practices; * Ensure the confidentiality and integrity of the information being accessed; * Report any suspected information security violation or breach, and * Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Principal Software Engineer Overview: Mastercard is seeking a Principal Software Engineer to lead complex, cross-department initiatives and drive the design, development, and delivery of high-quality, scalable software solutions. In this role, you will operate across teams and domains, setting technical direction, influencing architectural decisions, and solving complex problems with broad organizational impact. You will balance deep hands-on engineering with strategic leadership, mentorship, and close collaboration with business and technical partners to deliver innovative, secure, and cost-effective solutions aligned with Mastercard's long-term objectives. This is a hybrid position based in New York City, NY, requiring three days per week onsite. Role: * Lead the definition, design, and delivery of large-scale, cross-functional initiatives with long-term business impact. * Partner with business and technical stakeholders to identify opportunities, define scope, assess risks, and quantify value, costs, and ROI. * Drive architectural and technology decisions aligned with Mastercard's strategy, security standards, and scalability needs. * Develop and present business cases, technical proposals, and recommendations to senior leadership to support strategic decision-making. * Lead scenario planning, estimation, and validation of costs, benefits, and delivery timelines. * Perform and guide Proofs of Concept (PoCs) to evaluate emerging technologies and innovative solutions. * Define and maintain technology roadmaps aligned with departmental strategy and long-term business vision. * Provide hands-on technical leadership, including design reviews, code reviews, and resolution of complex technical challenges. * Establish, implement, and continuously improve engineering processes, standards, tools, and best practices. * Define and lead quality assurance and quality control practices to ensure reliable, secure, and high-quality software delivery. * Mentor and coach engineers, promote knowledge sharing, and foster a culture of innovation, learning, and technical excellence. * Ensure compliance with audit, regulatory, and security requirements, representing the team during compliance reviews as needed. All About You: * Demonstrated progression from Software Engineer to senior technical leadership roles, with a strong foundation in hands-on software development. * Hands-on experience designing, building, and evolving large-scale, distributed, cloud-native systems using modern programming languages (e.g., Java, .NET/C#, Python). * Strong expertise in microservices, APIs, and event-driven architectures, with a focus on scalability, resiliency, and security. * Proven experience designing and operating solutions on major cloud platforms (AWS, Azure, GCP), including production-grade system design. * Deep understanding of CI/CD pipelines, DevOps practices, and operational excellence for highly available production systems. * Solid foundation in data and storage technologies, including relational and non-relational databases, with an emphasis on performance, reliability, and scalability. * Experience with PCF, Oracle, Redis, Splunk, Netscout, Dynatrace, and related enterprise tools. * Extensive experience delivering enterprise-grade, secure software solutions, preferably within regulated or financial services environments. * Proven ability to lead and influence technical direction across teams without direct authority. * Strong experience evaluating, selecting, and implementing technologies, frameworks, and engineering methodologies. * Demonstrated success driving productivity, efficiency, and quality through process improvement and innovation. * Experience working with vendors, including RFI/RFP processes and SOW management, is a plus. * Excellent communication and presentation skills, with the ability to translate complex technical concepts for diverse audiences. * Bachelor's degree in Computer Science, Engineering, Information Technology, or equivalent practical experience. This role is not eligible for Mastercard's work authorization sponsorship. As such, candidates must be eligible to work in the United States, now as well as in the future, without employer sponsorship. #LI-NF1 #AI3 Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: * Abide by Mastercard's security policies and practices; * Ensure the confidentiality and integrity of the information being accessed; * Report any suspected information security violation or breach, and * Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations. Pay Ranges New York City, New York: $204,000 - $337,000 USD

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Vice President, Software Engineering - Agentic AI Mastercard is seeking a visionary Vice President of Software Engineering - Agentic AI to join the Foundry R&D Engineering team. In this role, you will lead the research, development, and application of Generative and Agentic AI technologies to deliver innovative products and services that redefine the future of commerce. This is an exciting, cutting-edge leadership position that requires a highly motivated candidate who is intellectually curious about emerging technologies and possesses the creativity and leadership skills to drive groundbreaking solutions from concept to commercialization. Our team is built on a foundation of research and development, mining innovation internally, innovating new product lines with emerging technology, managing new products from inception to market validation and engaging strategically with startups to shape the future of commerce with and for our customers. At Mastercard you will help define the future of commerce globally. Responsibilities * Provide strategic leadership and vision in Generative and Agentic AI technologies, including architecture and real-world applications. * Partner with business and product owners to design, develop, and deliver innovative products and services. * Lead complex, enterprise-wide initiatives that span multiple services and programs, driving resolution and successful outcomes. * Recruit and hire top talent, ensuring each new hire raises the overall capability of the team. * Continuously engage with teams to improve performance through regular meetings, coaching, mentoring, and fostering growth at all levels. * Benchmark and promote engineering excellence, productivity, and quality across the organization. * Represent the company by leading or participating in internal and external events. Experience * Proven expertise and passion for Generative and Agentic AI technologies. * Hands-on experience as a Software Engineer. * Demonstrated success in managing medium-to-large development organizations, with strong thought leadership, cross-functional influence, and collaboration skills. * Proven experience in product development and partnering with business teams to deliver customer-focused solutions. * Skilled in evaluating and selecting technology tools, frameworks, and products. * Ability to clearly articulate complex architecture patterns and their business and technical implications to executive and customer stakeholders. * Ability to coach teams on full-stack development and promote end-to-end service ownership. * Experience fostering standard software patterns and reuse of common libraries and services across engineering teams. * Expertise in optimizing SDLC methodologies, defining metrics, and automating processes to improve lead time and quality. * Skilled in performing architecture and cost analysis for public and private cloud environments. All About You * Thrives on creating innovative products and technology solutions in a collaborative, fun environment. * Highly motivated and intellectually curious about emerging technologies. * Advanced knowledge of modern software engineering concepts and methodologies. * Strong leadership and people management skills. * Excellent analytical and problem-solving abilities. * Ability to quickly learn and apply new technologies, frameworks, and tools. * Skilled at managing multiple concurrent activities and collaborating with geographically distributed teams. * Exceptional verbal and written communication skills. * Strong relationship-building, collaboration, and organizational skills. * Ability to explain technical problems clearly and succinctly to diverse audiences. #LI-TE1 Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: * Abide by Mastercard's security policies and practices; * Ensure the confidentiality and integrity of the information being accessed; * Report any suspected information security violation or breach, and * Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations. Pay Ranges O'Fallon, Missouri: $200,000 - $320,000 USD New York City, New York: $240,000 - $384,000 USD

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Manager, Finance Business Partner Overview Mastercard's Technology (TECH) Business Unit operates the company's integrated global payments processing network. TECH uses its expertise to make payments safe, simple, and smart. TECH Finance team strives to provide accurate financial and operational data to our business partners to enable sound financial decision making. The Finance Business Partner is responsible for providing financial guidance and support to our business partners, reporting, planning including budget & forecast, and ad-hoc analysis. Key to prospering in this role are the abilities to interpret data, devise strategic plans, assume leadership, and cultivate connections with colleagues across the global Mastercard network. Duties include managing all facets of the routine financial tasks such as facilitating the monthly close, preparing annual budgets and routine forecasts, conducting financial analyses, identifying financial variances, as well as highlighting potential opportunities and risks. Role * Manage all aspects of the day-to-day financial responsibilities such as monthly close, annual budget/regular forecast, financial reporting, variance analysis, opportunities and risks. * Manage, develop and create standardized financial reporting packages that will help drive and support the business and create valuable insights for management to support decisions. * Assist with strategy and process improvements related to budgeting, forecasting, systems and other key areas to ensure alignment with market objectives; proactively identify ways to improve processes and execute agreed upon improvements * Investigate and create opportunities for automation and more efficient methods of report creation and delivery anticipating needs of internal customers, members and other stakeholders * Identify, analyze, and communicate trends and issues affecting the business, including addressing ad hoc financial queries or analysis, and assist to formulate and drive mitigation plans * Represent Finance as a key stakeholder in various management meetings * Support financial reporting process for all major localization initiatives * Check and maintain the integrity of financial models and add improvements where possible. * Build and maintain tools and reports; may serve as a go-to resource for financial technology (e.g.. Hyperion, Oracle) All About You * Master's in Finance or CPA preferred * Excellent finance skills including modelling/business case development and scenario analysis, budget, planning and forecast experience * Strong experience of expense forecasting and variance analysis; experience of Technology expense forecasting is a plus * Ability to translate complex information into simple parts * Demonstrates strong self-awareness, keenness to learn and a strategic mindset. Open to different approaches and ideas and willing to challenge status quo to drive new business initiatives. * Ability to perform successfully in a fast paced, rapidly changing environment and manage multiple priorities and assignments concurrently * Strong communicator with experience working with colleagues from other business units and markets * Experience creating and delivering presentations for internal learning, training events and/or business discussions * Strong sense of urgency; excels in a deadline driven work environment * Strong skills in Hyperion, Excel and PowerPoint required Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: * Abide by Mastercard's security policies and practices; * Ensure the confidentiality and integrity of the information being accessed; * Report any suspected information security violation or breach, and * Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.