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Operations Analyst jobs at Intercontinental Exchange

- 1675 jobs
  • Analyst II, Systems Operations

    Intercontinental Exchange, Inc.(Ice 4.7company rating

    Operations analyst job at Intercontinental Exchange

    Job Purpose Working for Intercontinental Exchange (ICE) as part of ICE Data Services Systems Operations team will provide you the opportunity to experience supporting one of the most famous and widely known, publicly visible companies in the world. The technology we work with day to day is necessarily on the bleeding edge. Our triumphs and shortcomings make the news and give this position a level of excitement and importance not available in a typical operational/support role. The Operations Support Analyst will provide immediate assistance to back office, support personnel and IT staff to achieve the highest customer satisfaction and minimize the impact of IT related problems. The Operations Support Analyst must be a motivated team player that can see projects to completion, work independently, and be willing to assist other staff in areas not specific to their duties. The Operations Support Analyst role is not a typical NOC/helpdesk role - it is part of a highly specialized support organization that is responsible for the daily operations of multiple industry leading trading exchanges, clearing systems, and data distribution services. This position requires identifying, troubleshooting, and resolving both internal system problems, as well as external customer-related IT issues. The role requires a blend of general technical and business knowledge, as well as a comprehensive understanding of the overall architecture of the ICE exchanges, divisions, clearing, and infrastructure. This position is not a Systems Administrator or Network Engineering position; however, prior experience in these areas is desirable. Job level will be determined based on years of relevant experience. This is a 24x7 environment and the position may require weekend scheduling and or working on other shifts. Responsibilities * Troubleshoot day-to-day issues and provide direct support to engineering and IT support groups. * Work with internal partners to communicate important information about system maintenance, changes, events, and to address their concerns regarding any aspect of the services. * Interact with third-party vendors, coordinate, and collaborate with various internal business units. * Maintaining operations and administration of proprietary systems is an integral part of the position. * Assist other ICE staff with problem solving and escalation procedures. * Quickly assess an issue(s) and provide management with well-conceived short and long-term actions for restoration of service(s). * Ownership of production incidents including communication, escalation, and follow-up for root-cause analysis. * Understand the various trading and clearing platforms, data distribution services, general network architecture, and apply technical knowledge to improve system performance and reliability. * Prepare documentation for troubleshooting and escalation procedures. * Follow organizational practices in regard to Incident, Problem, and Change Management along with the creation of database records for these disciplines. * Scheduling flexibility required. Knowledge and Experience * Excellent communication skills. * Systems/Application support experience OR Associates/Bachelor's degree. * Ability to be organized and decisive while under pressure, when managing urgent and critical production issues as and when they occur. * Team Player - able to interface/liaison effectively with a variety of technical/non-technical contributors throughout the organization. * Logical approach, critical thinking, and analytical problem-solving skills with the ability to identify the root cause(s) of a problem. * Demonstrate reliability, flexibility, and attention to detail. Preferred Skills * Financial markets, trading and clearing systems. * Technology and/or application support. * Proficiency with Microsoft Office Suite. * Ability to debug/write shell scripts. Basic knowledge about Java Coding/Debugging. * Proficiency in Linux and Windows operating systems. * Network and network forensic analysis (packet capture analysis). * Understanding and working knowledge of TCP/IP, UDP and Multicast technologies. * Working knowledge of internetworking and various LAN/WAN technologies. * Working knowledge of router, switch, firewall, and proxy technologies: Apache, DNS, LDAP. * Experience with enterprise monitoring and support solutions; BigPanda, PagerDuty and Rundeck. Intercontinental Exchange, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to legally protected characteristics. #LI-JM1 Intercontinental Exchange, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to legally protected characteristics.
    $36k-55k yearly est. 60d+ ago
  • Operations Reporting Analyst

    Berkshire Hathaway Automotive 4.8company rating

    Dallas, TX jobs

    Berkshire Hathaway Automotive, headquartered in Irving, Texas, is one of the largest dealership groups in the United States, boasting over $9 billion in revenue and operating 80+ independently managed dealerships across 10 states. The organization sets the benchmark for operational excellence, financial performance, and an exceptional customer experience. With a focus on innovation, resilience, and adaptive business models, Berkshire Hathaway Automotive fosters strong leadership and empowers its dealerships to remain industry leaders and trendsetters within the automotive sector. Role Description This is a full-time, on-site role for an Operations Reporting Analyst. The primary responsibilities include collecting, analyzing, and interpreting data to generate actionable insights that support business decisions. The analyst will develop and maintain reports, dashboards, and metrics, leveraging data analytics to monitor operational performance. Additional tasks include collaborating with cross-functional teams to identify opportunities for operational improvement, presenting findings to stakeholders, and ensuring the accuracy and reliability of reporting processes. Qualifications Strong Analytical Skills, Reporting & Analysis capabilities, and attention to detail Proficiency in Data Analytics and tools used for data interpretation and visualization Background in Finance and solid understanding of financial metrics and reporting Excellent Communication skills for presenting findings and collaborating with teams Proficiency in software such as Microsoft Excel, Hyperion, Tableau, or similar platforms Ability to manage multiple tasks and prioritize in a fast-paced environment Bachelor's degree in Business, Finance, Data Analytics, or a related field is preferred Experience in the automotive industry, along with CDK systems, is an advantage
    $66k-86k yearly est. 1d ago
  • Business Analyst (Digital Access Management, BRD, FRD, Tech Writing) Contract at Austin Texas OR Sunnyvale California On Site

    Red Oak Technologies 4.0company rating

    Austin, TX jobs

    Business Analyst (Digital Access Management, BRD, FRD, Tech Writing) Contract at Austin Texas OR Sunnyvale California On Site Required Skills and Experience - 5 + Years of Business Analyst experience - 3+ years of DAM (Digital Access Management) experience - 2-3 + years of BRD / FRD Documentation experience - Technical Writing - Training Material Documentation - Work with the business to identify their data model, vocabularies and collaborate and can be translated to a working model. - The ideal candidate will serve as a liaison between business teams, translating business needs into effective DAM solutions - This role involves requirement gathering, feature adoption, training creation, and continuous improvement of the DAM platform to maximize business value. - Create training materials to train users and Train the Trainer, being open for creativity in your delivery. (e.g. videos, slide decks, other tools). - Facilitate Office Hours for business tenants to provide educational sessions on specific features. - Identify opportunities for change and discuss for continuous improvement of the DAM platform. - Create demo videos for OneDAM such as new features, etc. - Create & maintain user guide for the application as well as new features in every release. - Review existing DAM features, proactively guiding business adoption to enhance value. - Provide ongoing support to business teams to ensure smooth operation and adoption of the DAM platform.
    $85k-120k yearly est. 1d ago
  • Marketing Operations Intern

    Tencent 4.5company rating

    Los Angeles, CA jobs

    Position: Marketing Operation Intern - Specializing in Language (Chinese-Japanese-English) & Product Analysis About the Role: We are seeking a passionate and dedicated Language and Product Analysis Intern to join our team onsite (5 days a week) in Los Angeles. This role combines translation duties with product analysis, focusing on the gaming industry and the vibrant worlds of Japanese and U.S. anime/manga. This is an exciting opportunity if you love gaming and anime, are familiar with industry-specific vocabulary, and want to leverage your language skills and data expertise. Main Responsibilities: Translate content between Chinese, Japanese, and English, with emphasis on gaming, anime, and manga topics. Utilize data analysis tools to collect, process, and visualize data for insights Analyze trends and preferences within the gaming and anime communities Support content localization and cultural adaptation projects Collaborate with team members on projects related to entertainment and pop culture Qualifications: Fluent in Chinese, Japanese, and English (reading, writing, speaking) Genuine passion for gaming, anime, and animation Familiarity with industry-specific terminology in gaming and anime/manga Experience with Game/Animation/Entertainment-related is preferred Experience with data analysis tools (e.g., Excel, SQL, or other relevant software) is preferred Enthusiastic, detail-oriented, proactive, and able to work independently Based in Los Angeles, work onsite 5 days a week. What We Offer: Practical experience in translation and data analysis within the entertainment sector Opportunities to deepen your understanding of gaming and anime markets A dynamic, collaborative, and energetic work environment Potential pathways for career growth in entertainment, localization, or data sciences Join us if you're passionate about games and anime and eager to apply your language skills and data expertise to impactful projects! The expected base pay range for this position in the state(s) listed above is $23.66 to $40.39 per hour. Actual pay is based on market location and may vary depending on job-related knowledge, skills, actual location of work, and experience. This position will be eligible for 1 hour of paid sick leave for every 30 hours worked and up to 13 paid holidays throughout the calendar year. Subject to the terms and conditions of the applicable plans then in effect, full-time interns are also eligible to enroll in the Company-sponsored medical plan.
    $23.7-40.4 hourly 1d ago
  • Actuary Analyst

    Tata Consultancy Services 4.3company rating

    San Antonio, TX jobs

    Role : Actuary Analyst Experience Required - 6+ Years Must Have Technical/Functional Skills • Must have ACAS/FCAS designation or relevant designation in other Actuarial societies • Must have P&C Insurance experience • State Filing Experience with DOI for personal lines of Insurance is preferred • Bachelor's degree; and 5 years of related Actuarial/business/analytical experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. • Demonstrated competency with relevant actuarial, mathematical, and statistical techniques and approaches used to support fact-based decision-making. • Intermediate knowledge of data analysis tools, data visualization, developing analysis queries and procedures in Python, SQL or other analysis software, and relevant industry data & methods and ability to connect external insights to business problems. • Experience communicating complex solutions and analysis to both technical and nontechnical audiences. Roles & Responsibilities • Understand, analyze and review the assigned state and responsible for completing state filing process including but not limited to developing rates, trend analysis, revise rates, prepare documentation to DOI, get the sign off from Lead Actuary and coordinate and respond for any DOI objections. • Independently apply complex technical and actuarial methodologies, as well as proficient actuarial knowledge, to complete unstructured projects •Select and ensure quality of data used to perform trend analysis supports rate level indications; translates business problem into technical requirements; runs required models and interprets and communicates results to support business activities while executing and enhancing a strong control environment with guidance from an Director of respective Line of Business. •Utilize actuarial, mathematical, or statistical techniques to augment actuarial work product. •Apply understanding of products supported, stakeholders' needs, and industry trends to solve unstructured business problems. •Identify compliance gaps and process improvements and recommends develops solutions. •Lead unit initiatives and participates in cross-functional efforts as a technical subject matter expert. •Effectively communicate insights and solutions to all audiences, including executive leadership. •Synthesize complex and conflicting information into a clear and influential value proposition. •Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. Interested candidates please do share me your updated resume to ******************* Salary Range - $100,000 to $180,000 per year TCS Employee Benefits Summary: Discretionary Annual Incentive. Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans. Family Support: Maternal & Parental Leaves. Insurance Options: Auto & Home Insurance, Identity Theft Protection. Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement. Time Off: Vacation, Time Off, Sick Leave & Holidays. Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.
    $63k-75k yearly est. 1d ago
  • Yardi Business Systems Analyst

    Compintelligence, Inc. 4.2company rating

    Boston, MA jobs

    The Business Systems Analyst will provide applications support and day-to-day operational assistance with the main ERPs. They will work with application vendors, property managers, operational, finance and accounting teams, asset management teams and other IT staff to ensure that company operations are properly supported on the various platforms. This role will support both internal and external users through a variety of activities including but not limited to system updates and enhancements, configuration updates, training, documentation, diagnosing root causes and remedial actions. The winning candidate will possess strong organizational skills, along with a strong sense of commitment, responsibility, and sound judgment. They should demonstrate a collaborative approach and the capacity to adapt effectively within a dynamic work environment. This candidate should be a strategic thinker; effectively understand the business needs, clearly articulate technical requirements and research and identify potential solutions. ESSENTIAL JOB FUNCTIONS The primary responsibilities of this position include but are not limited to: Maintain the integrity and configuration of the ERP to support business critical processes Act as technical product owner for several ERP modules Act as a liaison between internal and external stakeholders to support business processes enabled by the ERP Implement configuration changes and application enhancements using structured methodology Conduct structured testing of changes or work with QA teams and business users to ensure testing processes follow organization standards Support and directly execute day-to-day processes including: Document & Maintain Access Control ETL management Import/Export Month-end processes Property & Fund Budget updates Support Property & Fund Accounting with general ledger and variance analysis of monthly financial statements ensuring data accuracy Assist with providing financial information needed for compliance, regulatory filings and various ad-hoc reports Provide end-user support by addressing support tickets for internal and external stakeholders Partner with internal and external support teams to ensure best practices are implemented within the ERP Prepare and maintain documentation to support system administrative functions, procedures and processes OTHER JOB FUNCTIONS Performs duties as assigned. TECHNICAL SKILLS AND EXPERIENCE Most important: Experience supporting and troubleshooting ERP applications, working closely with business users in the system of records Experience working on projects in collaboration with various stakeholders Experience documenting application training materials and operating procedures Experience using tools to define and document business requirements, user stories and test cases Experience developing, overseeing and performing testing against product updates, enhancements, plugins Important: 1+ years prior experience with the following Yardi Modules is highly desired but not required: Voyager Core (GL, AP, AR) Investment Accounting Commercial Job Cost + Construction Manager Advanced Budget & Forecasting + Forecast Manager Deal Manager Fixed Assets Manager Experience with system integrations Understanding of database fundamentals Experience with basic SQL knowledge Desirable, but not required: Experience with visual modelling tools including UML Experience having worked using structured software engineering methodologies, frameworks and tools including Agile/Scrum (or similar) methodologies Experience working on cloud enabled solutions such as Microsoft Azure NONTECHNICAL SKILLS Most important: Strong communication and interpersonal skills to work within a team environment Creative thinking and problem solving Takes initiative and is a self-starter Can work and collaborate effectively remotely Strong Prioritization skills Important: Experience with appropriate organization complexity Experience with appropriate organization size Strong writing, presentation, and documentation skills EDUCATION Undergraduate degree in Computer Science, Finance or equivalent work experience
    $75k-108k yearly est. 4d ago
  • IT Security Analyst

    Royal Business Bank 4.1company rating

    Buena Park, CA jobs

    The IT Security Analyst is responsible for developing, implementing, and managing security measures across multiple functional areas including core infrastructure, data, network, systems, and web applications. This role supports the creation and enforcement of security policies and procedures, monitors for threats and vulnerabilities, and assists in incident response and risk analysis. The analyst will collaborate with IT and business units to ensure the organization's security posture aligns with strategic goals and regulatory requirements. DUTIES Monitor and analyze security threats including viruses, malware, phishing attempts, and suspicious system activity across firewalls, IDS, VPN, email filters, and web filters. Reports adverse security events and risk assessments to the Information Security Officer and Chief Information Officer Administer and enforce security policies by managing user access, reviewing violation reports, investigating anomalies, and maintaining documentation of security controls. Provide end-user support for security-related issues including malware infections, phishing attempts, and safe browsing practices. Evaluate and recommend security tools, technologies, and procedures to improve protection and operational efficiency. Educate IT staff and business units on security policies and best practices; consult on security implications of user-managed systems and applications. Participate in IT projects to ensure the security requirements are integrated into system design and implementation. Support the organization's IT strategic plan by delivering secure technology solutions that meet the business objectives. Ensures compliance with internal policies, regulatory requirements, and industry standards. QUALIFICATIONS EDUCATION: Bachelor‘s Degree in Computer Science, Information Systems, or other related field. Or equivalent work experience. EXPERIENCE: 3 to 5 years of combined IT and security experience with a broad range of exposure to systems analysis, application development, database design and administration; one to two years of experience with information security. SKILLS/ABILITIES Strong understanding of security principles, technologies, and practices across diverse platforms. Hands-on experience with configuring and securing workstations, laptops, mobile devices, servers, printers, switches, and other peripherals. Familiarity with banking applications such as Fiserv, Jack Henry, or FIS. Excellent verbal and written communication skills with the ability to convey complex technical concepts to non-technical audiences. Demonstrated problem-solving, analytical thinking, and decision-making skills. Strong customer service orientation and interpersonal skills. Security certifications (e.g. CompTIA Security+, CEH, GCIH) are a plus. Applicants must be authorized to work in the United States without the need for visa sponsorship now or in the future. WHY WORK FOR US? Since opening our first branch in Los Angeles in 2008, Royal Business Bank (RBB) has grown rapidly by adding branches in Southern California, Nevada, New York, New Jersey, Chicago and Hawaii. We offer a comprehensive and innovative suite of banking services for individuals and businesses. We have great benefits that include, but not limited to: Medical insurance Vision insurance Dental insurance 401(k) Disability insurance Royal Business Bank may collect personal information from potential job candidates and applicants. For more information on how we handle personal information and your applicable rights, please review our Privacy Policies (GLBA Privacy Notice, California Consumer Privacy Act and Online Privacy) at our website **************************** . Royal Business Bank is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
    $76k-104k yearly est. 3d ago
  • Operational Risk Analyst

    Daiwa Capital Market 4.5company rating

    New York, NY jobs

    s America Inc.: Incorporated in 1964, Daiwa Capital Markets America Inc. (“DCMA”) is a New York-based registered securities broker-dealer, a futures commission merchant, a primary dealer of U.S. Treasury securities, and a member of the New York Stock Exchange and other major U.S. exchanges. Our main focus is on the sales and trading of Japanese, Asian, and U.S. equities, fixed income instruments, financial futures, and investment banking for institutional customers. DCMA's ultimate parent company is Daiwa Securities Group Inc., one of the largest brokerage and financial services groups in Japan. Position Summary: Daiwa Capital Markets America is seeking an Analyst with experience of Operational Risk and/or Third Party Risk Management (“TPRM”) to join our Operational Risk Management (“ORM”) team. The ORM team is responsible for both the ORM and TPRM programs, working to execute robust risk management processes across the firm. The work environment is dynamic and focused on continuous program improvement, automation and integration with the other risk stripes and related programs. The role entails working closely with ORM team members and collaborating cross-functionally with stakeholders to implement and deliver all components of the framework. In addition, you will directly contribute to risk related initiatives including new operational risk initiatives, incident response, RCSA, Key Risk Indicators (KRIs), eGRC system integration and risk reporting. The role involves interaction with management across the firm and involvement in a range of projects that provides for a challenging and multi-faceted work environment. Core Responsibilities: Assist with ongoing development, rollout and maintenance of the Operational Risk and TPRM Programs. Perform third party risk assessment during onboarding and for periodic reviews. Work with the first line of the defense (1LoD) to develop KRIs, and monitoring for elevated risks. Assist the 1LoD with operational incident reporting, conducting incident root cause analysis and reporting to management. Assist business managers to perform Risk and Control Self-Assessments and reviewing the responses. Maintain strong relationships with business management and providing risk training. Develop risk reporting and dashboards to meet the needs of business management and ORM. Identify and document potential risks associated with the operational processes across the firm including trading and operations. Qualifications: Bachelor's degree, preferably in a business-related subject. 5+ years of experience in operational risk and/or third party risk management. Risk management certification preferred (e.g. CRISC). Hands on experience of Operational Risk processes (e.g. RCSA, KRI, Incident/Issues Management, Scenario Analysis, and risk reporting). Financial services industry experience, preferably in the broker/dealer or banking sectors. Strong organizational, documentation, analytical, presentation, and communication skills (written and verbal). Strong analytical approach and a focus on bringing new ideas to increase efficiency/ automation. Experience using and administering eGRC systems. Company Culture and Benefits: Daiwa Capital Markets America Inc. has a vibrant company culture made up of a diverse team of professionals. We seek to foster an atmosphere in which our employees understand, respect, and inspire each other. We will continue to build a culture that encourages everyone at DCMA to take pride in their work. How we work - individually, with each other, and with our communities - is just as important as what we do and shapes who we are as an organization. Our people are our most important asset, and as a result, we offer a competitive and robust total rewards package which includes, but is not limited to: Competitive Benefits Package (Medical, Dental and Vision) Ancillary Insurance (Basic Life Insurance, AD&D Insurance, and Short & Long-term Disability) Flexible Spending and Health Savings Accounts (FSA and HSA) Employee Assistance Program (EAP) Comprehensive health and wellness benefits Parental Leave Family building benefits 401(k) with company match Paid Time Off and holidays Professional development, educational assistance and training programs Community Engagement Programs DCMA has a hybrid work program in place, with opportunities for remote work depending on the nature of the role and needs of your department. This was implemented to provide operational efficiency while simultaneously giving employees flexibility. At a minimum, employees are expected to work in the office three days per week. DCMA provides equal employment opportunities for all applicants and employees. We are committed to providing a work environment that is free of discrimination and harassment. DCMA prohibits discrimination based on race, color, religion, gender identity, national origin, sexual orientation, age, disability, military or veteran status, or other attributes protected under applicable federal, state, or local laws.
    $80k-119k yearly est. Auto-Apply 17d ago
  • Operational Risk Analyst

    Daiwa Capital Market 4.5company rating

    New York, NY jobs

    Job Description s America Inc.: Incorporated in 1964, Daiwa Capital Markets America Inc. (“DCMA”) is a New York-based registered securities broker-dealer, a futures commission merchant, a primary dealer of U.S. Treasury securities, and a member of the New York Stock Exchange and other major U.S. exchanges. Our main focus is on the sales and trading of Japanese, Asian, and U.S. equities, fixed income instruments, financial futures, and investment banking for institutional customers. DCMA's ultimate parent company is Daiwa Securities Group Inc., one of the largest brokerage and financial services groups in Japan. Position Summary: Daiwa Capital Markets America is seeking an Analyst with experience of Operational Risk and/or Third Party Risk Management (“TPRM”) to join our Operational Risk Management (“ORM”) team. The ORM team is responsible for both the ORM and TPRM programs, working to execute robust risk management processes across the firm. The work environment is dynamic and focused on continuous program improvement, automation and integration with the other risk stripes and related programs. The role entails working closely with ORM team members and collaborating cross-functionally with stakeholders to implement and deliver all components of the framework. In addition, you will directly contribute to risk related initiatives including new operational risk initiatives, incident response, RCSA, Key Risk Indicators (KRIs), eGRC system integration and risk reporting. The role involves interaction with management across the firm and involvement in a range of projects that provides for a challenging and multi-faceted work environment. Core Responsibilities: Assist with ongoing development, rollout and maintenance of the Operational Risk and TPRM Programs. Perform third party risk assessment during onboarding and for periodic reviews. Work with the first line of the defense (1LoD) to develop KRIs, and monitoring for elevated risks. Assist the 1LoD with operational incident reporting, conducting incident root cause analysis and reporting to management. Assist business managers to perform Risk and Control Self-Assessments and reviewing the responses. Maintain strong relationships with business management and providing risk training. Develop risk reporting and dashboards to meet the needs of business management and ORM. Identify and document potential risks associated with the operational processes across the firm including trading and operations. Qualifications: Bachelor's degree, preferably in a business-related subject. 5+ years of experience in operational risk and/or third party risk management. Risk management certification preferred (e.g. CRISC). Hands on experience of Operational Risk processes (e.g. RCSA, KRI, Incident/Issues Management, Scenario Analysis, and risk reporting). Financial services industry experience, preferably in the broker/dealer or banking sectors. Strong organizational, documentation, analytical, presentation, and communication skills (written and verbal). Strong analytical approach and a focus on bringing new ideas to increase efficiency/ automation. Experience using and administering eGRC systems. Company Culture and Benefits: Daiwa Capital Markets America Inc. has a vibrant company culture made up of a diverse team of professionals. We seek to foster an atmosphere in which our employees understand, respect, and inspire each other. We will continue to build a culture that encourages everyone at DCMA to take pride in their work. How we work - individually, with each other, and with our communities - is just as important as what we do and shapes who we are as an organization. Our people are our most important asset, and as a result, we offer a competitive and robust total rewards package which includes, but is not limited to: Competitive Benefits Package (Medical, Dental and Vision) Ancillary Insurance (Basic Life Insurance, AD&D Insurance, and Short & Long-term Disability) Flexible Spending and Health Savings Accounts (FSA and HSA) Employee Assistance Program (EAP) Comprehensive health and wellness benefits Parental Leave Family building benefits 401(k) with company match Paid Time Off and holidays Professional development, educational assistance and training programs Community Engagement Programs DCMA has a hybrid work program in place, with opportunities for remote work depending on the nature of the role and needs of your department. This was implemented to provide operational efficiency while simultaneously giving employees flexibility. At a minimum, employees are expected to work in the office three days per week. DCMA provides equal employment opportunities for all applicants and employees. We are committed to providing a work environment that is free of discrimination and harassment. DCMA prohibits discrimination based on race, color, religion, gender identity, national origin, sexual orientation, age, disability, military or veteran status, or other attributes protected under applicable federal, state, or local laws.
    $80k-119k yearly est. 17d ago
  • Operations Strategy Analyst, Helix

    Figure 4.5company rating

    San Jose, CA jobs

    Figure is an AI robotics company developing autonomous general-purpose humanoid robots. The goal of the company is to ship humanoid robots with human level intelligence. Its robots are engineered to perform a variety of tasks in the home and commercial markets. Figure is headquartered in San Jose, CA. We are looking for an Home Operations Strategy Analyst for the Helix Fleet Ops team. The team is responsible for orchestrating Figure's Home-use case massive collection operations (i.e. home data collection and deployment). Responsibilities: You will help drive successful in-home robot data collection operations by supporting project prioritization and execution under the guidance of the Helix Fleet Operations Manager. Examples include: Supporting the execution of offsite deployments - i.e., all activities related to the successful deployment of humanoids and collection operations in residential environments (logistics, homeowner interface, etc.) Leading cross-functional planning and coordination across Engineering and Pilot teams to achieve the critical goals of Helix data collection and model development Designing and tracking key data collection metrics, performing analyses, and developing tools, processes, and dashboards to improve performance Defining and refining data collection methodologies to meet the evolving needs of the Helix model Requirements: 2-4 years in operations strategy, consulting, startup project management, or similar roles Excellent problem-solving and decision-making abilities Excellent communication skills especially using data Able to work well under pressure while managing competing, time-sensitive demands Proficiency in Google Workspace (e.g., Sheets) and operational management tools Low ego, team player with can-do attitude Bonus Qualifications: Experience with robotics or AI data collection. A passion for helping scale the deployment of learning humanoid robots. The US base salary range for this full-time position is between $90,000 - $160,000 annually. The pay offered for this position may vary based on several individual factors, including job-related knowledge, skills, and experience. The total compensation package may also include additional components/benefits depending on the specific role. This information will be shared if an employment offer is extended.
    $90k-160k yearly Auto-Apply 31d ago
  • Trading Operations Analyst

    DV Trading 3.4company rating

    New York jobs

    *This role is based 5X a week onsite in our NY office. Must be able to start immediately* About Us: Founded more than 15 years ago and headquartered in Chicago, the DV Group of financial services firms has grown to more than 450 people operating throughout North America and in Europe. Since spinning out of a large brokerage firm in 2016, DV Trading has rapidly scaled as an independent proprietary trading firm utilizing its own capital, trading strategies, and risk management methodologies to provide liquidity to worldwide financial markets and hedging opportunities to commodity producers and users. Now, DV group affiliates include two broker dealers, a cryptocurrency market making firm, and a bourgeoning investment adviser. Overview: Dataflows are the backbone of every successful trading firm. Every decision - from split-second trades to risk management to navigating new markets - relies on data moving quickly, accurately, and seamlessly. DV Trading is seeking an Operations Analyst who thrives on uncovering gaps, chasing down answers, and building robust data pipelines that tie everything together. You'll partner closely with the Director of Operations to design and manage the operational systems that power trading activity firmwide. Responsibilities: Act as the right hand to the Director of Operations, working closely with traders, developers, risk managers and other teams to ensure critical data gets to the right place in a scalable, efficient manner. Develop deep working knowledge of the trading, clearing and settlement of all asset classes traded at the firm (commodities, equities, fixed income, FX, crypto) Own day-to-day operational processes: SOD/EOD position reconciliation, pricing & settlements, PnL calculations and reporting, and critical intraday monitoring Design a system of alerts, checks, and reconciliations that preserves data integrity, communicates breaks in real time, and prevents small issues from multiplying Understand all methods of trade execution across the firm and help architect a more efficient system for consuming fills and distributing position to traders Collaborate with developers to shape databases, trader tools, and position management GUIs Create precise processes to streamline onboarding of new traders, strategies, and products Perform stimulating data analysis on volumes, fees, margin financing, rebates, and Desk ROI. Connect insights to business opportunities Evaluate operational feasibility of new trades/markets/exchanges and help tackle trading obstacles in the way of new business Requirements: Bachelor's Degree 2-5 years of experience in an analytical or operational role (finance or trading industry experience is a plus, but not required). Clear thinker with advanced aptitude for breaking down complex problems in a timely fashion in his/her own way Expertise in Excel, SQL required. Familiarity with Python, Bloomberg a plus. Strong communication skills and ability to advance many simultaneous discussions forward Strong work ethic, desire to learn, and ability to remain calm and focused in a fast paced, high-pressure environment Independent and resourceful - willingness to take on challenges, dive in the weeds, and figure out solutions Benefits: Discretionary bonus eligibility Medical, dental, and vision insurance HSA, FSA, and Dependent Care options Employer Paid Group Term Life and AD&D Insurance Voluntary LTD, Life & AD&D insurance Flexible vacation policy Retirement plan with employer match Paid parental leave Wellness Programs Annual compensation range: $110 - 130K base + Discretionary Bonus DV is not accepting unsolicited resumes from search firms. Only search firms with valid, written agreements with DV should submit resumes in response to DV's posted positions. All resumes submitted by search firms to DV via e-mail, the Internet, personal delivery, facsimile, or any other method without a valid written agreement shall be deemed the sole property of DV, and no fee will be paid in the event the candidate is hired by DV. DV is proud to be an equal opportunity employer and committed to creating an inclusive environment for all employees.
    $110k-130k yearly Auto-Apply 60d+ ago
  • Operations Analyst - CME Group, FanDuel FCM

    CME Group 4.4company rating

    Chicago, IL jobs

    You are joining a groundbreaking alliance between CME Group and FanDuel. We are launching a new joint venture: a non-clearing Futures Commission Merchant (FCM) designed to democratize access to financial markets. We are creating a platform where millions of customers can express views on the S&P 500, gold, or economic indicators with simple "yes" or "no" trades. We need an Operations Analyst who isn't just looking to run a process, but to help build and optimize the core operational systems for our new financial platform. What You'll Do * Build and execute the daily operational workflows for a newly established FCM, ensuring seamless account setups, exact trade submissions, and accurate end-of-day processing. * Serve as the primary escalation point for trade-related inquiries, bridging the gap between complex financial mechanics and the user experience to resolve issues rapidly. * Proactively identify friction points in the trade lifecycle and pilot new, scalable solutions to automate workflows as the platform grows from launch to mass adoption. * Collaborate across compliance, product, and technology teams to implement new product launches and ensure the FCM infrastructure supports high-frequency, event-based trading. * Utilize margin service tools and operational data to monitor risk and document comprehensive procedures that set the standard for this new market segment. What You'll Bring * Bachelor's degree in Business, Finance, or a related field. * A strong quantitative mindset with the ability to troubleshoot complex issues, manage trade data, and maintain high organizational standards in a regulated environment. * Advanced proficiency in Microsoft Office and Google Suite; experience with data manipulation or visualization tools is a strong plus. * Excellent written and verbal communication skills * A solid understanding of the trade lifecycle (clearing, settlement, T+1 workflows) and a genuine interest in Prediction Markets or Event Contracts, preferred * A self-motivated, collaborative individual suitable for a startup environment within a major enterprise, capable of adapting quickly as we launch new asset classes. What You'll Get * A supportive environment fostering career progression, continuous learning, and an inclusive culture. * Broad exposure to CME's diverse products, asset classes, and cross-functional teams. * A competitive salary and comprehensive benefits package. Learn more about our career opportunities here. This role is hybrid and will require a Sunday-Thursday shift as well as onsite 3 days a week in our Chicago office, with flexibility. #LI-hybrid CME Group is committed to offering a competitive total rewards package for our employees that recognizes their contributions to the business and reflects our long-term investment in their future. The pay range for this role is $61,700-$102,900. Actual salary offered will be dependent on a wide array of factors including but not limited to: relevant experience, skills, education and comparison to internal employees (where relevant). Our compensation program also includes an annual target bonus opportunity for all employees, as well as the opportunity to become an owner in the company through our broad-based equity program. Through our benefits program, we strive to offer flexibility, value and choice. From comprehensive health coverage, to a retirement package that includes both a 401(k) and an active pension plan, to highly competitive education reimbursement provisions, paid time off and a mental health benefit, CME Group offers a holistic benefits package for our team and their dependents. CME Group: Where Futures are Made CME Group is the world's leading derivatives marketplace. But who we are goes deeper than that. Here, you can impact markets worldwide. Transform industries. And build a career by shaping tomorrow. We invest in your success and you own it - all while working alongside a team of leading experts who inspire you in ways big and small. Problem solvers, difference makers, trailblazers. Those are our people. And we're looking for more. At CME Group, we embrace our employees' unique experiences and skills to ensure that everyone's perspectives are acknowledged and valued. As an equal-opportunity employer, we consider all potential employees without regard to any protected characteristic. Important Notice: Recruitment fraud is on the rise, with scammers using misleading promises of job offers and interviews to solicit money and personal information from job seekers. CME Group adheres to established procedures designed to maintain trust, confidence and security throughout our recruitment process. Learn more here.
    $61.7k-102.9k yearly 15d ago
  • Operations Analyst - CME Group, FanDuel FCM

    CME Group 4.4company rating

    Chicago, IL jobs

    You are joining a groundbreaking alliance between CME Group and FanDuel. We are launching a new joint venture: a non-clearing Futures Commission Merchant (FCM) designed to democratize access to financial markets. We are creating a platform where millions of customers can express views on the S&P 500, gold, or economic indicators with simple "yes" or "no" trades. We need an Operations Analyst who isn't just looking to run a process, but to help build and optimize the core operational systems for our new financial platform. What You'll Do * Build and execute the daily operational workflows for a newly established FCM, ensuring seamless account setups, exact trade submissions, and accurate end-of-day processing. * Serve as the primary escalation point for trade-related inquiries, bridging the gap between complex financial mechanics and the user experience to resolve issues rapidly. * Proactively identify friction points in the trade lifecycle and pilot new, scalable solutions to automate workflows as the platform grows from launch to mass adoption. * Collaborate across compliance, product, and technology teams to implement new product launches and ensure the FCM infrastructure supports high-frequency, event-based trading. * Utilize margin service tools and operational data to monitor risk and document comprehensive procedures that set the standard for this new market segment. What You'll Bring * Bachelor's degree in Business, Finance, or a related field. * A strong quantitative mindset with the ability to troubleshoot complex issues, manage trade data, and maintain high organizational standards in a regulated environment. * Advanced proficiency in Microsoft Office and Google Suite; experience with data manipulation or visualization tools is a strong plus. * Excellent written and verbal communication skills * A solid understanding of the trade lifecycle (clearing, settlement, T+1 workflows) and a genuine interest in Prediction Markets or Event Contracts, preferred * A self-motivated, collaborative individual suitable for a startup environment within a major enterprise, capable of adapting quickly as we launch new asset classes. What You'll Get * A supportive environment fostering career progression, continuous learning, and an inclusive culture. * Broad exposure to CME's diverse products, asset classes, and cross-functional teams. * A competitive salary and comprehensive benefits package. Learn more about our career opportunities here. This role is hybrid and will require a Tuesday-Saturday shift as well as onsite 3 days a week in our Chicago office, with flexibility. #LI-RP1 #LI-hybrid CME Group is committed to offering a competitive total rewards package for our employees that recognizes their contributions to the business and reflects our long-term investment in their future. The pay range for this role is $61,700-$102,900. Actual salary offered will be dependent on a wide array of factors including but not limited to: relevant experience, skills, education and comparison to internal employees (where relevant). Our compensation program also includes an annual target bonus opportunity for all employees, as well as the opportunity to become an owner in the company through our broad-based equity program. Through our benefits program, we strive to offer flexibility, value and choice. From comprehensive health coverage, to a retirement package that includes both a 401(k) and an active pension plan, to highly competitive education reimbursement provisions, paid time off and a mental health benefit, CME Group offers a holistic benefits package for our team and their dependents. CME Group: Where Futures are Made CME Group is the world's leading derivatives marketplace. But who we are goes deeper than that. Here, you can impact markets worldwide. Transform industries. And build a career by shaping tomorrow. We invest in your success and you own it - all while working alongside a team of leading experts who inspire you in ways big and small. Problem solvers, difference makers, trailblazers. Those are our people. And we're looking for more. At CME Group, we embrace our employees' unique experiences and skills to ensure that everyone's perspectives are acknowledged and valued. As an equal-opportunity employer, we consider all potential employees without regard to any protected characteristic. Important Notice: Recruitment fraud is on the rise, with scammers using misleading promises of job offers and interviews to solicit money and personal information from job seekers. CME Group adheres to established procedures designed to maintain trust, confidence and security throughout our recruitment process. Learn more here.
    $61.7k-102.9k yearly 15d ago
  • Operations Analyst

    Sumitomo Mitsui Trust Bank, Limited 4.4company rating

    New York, NY jobs

    This role is located in New York City and will require a hybrid work schedule of at least 2 days in office per week. This role is for Officer level candidates. About the Bank: Sumitomo Mitsui Trust Bank, Limited was established through the merger of The Sumitomo Trust and Banking Co., Ltd with Chuo Mitsui Trust and Banking, Ltd. on April 1, 2012. We are one of the largest asset managers in Asia and number one among Japanese financial institutions by AUM, with approximately $850 Billion USD in AUM. The Bank provides an assortment of financial solutions and manages a broad spectrum of financial products across its global branches. Department Overview: The Americas Division (“AD”) was established in the Sumitomo Mitsui Trust Bank, Limited, New York Branch) (“SMTBNY”) to perform corporate functions and supervise U.S. entities. Established under the AD are the “Global Banking Unit (“GBU”), Americas Division” and “Global Market Unit (“GMU”), Americas Division” which performs business functions. The Fund Finance Department (“FFD”) is responsible for providing financing and other service-based solutions to customers that primarily consist of alternative investment funds, fund managers and/or corporate clients. These solutions include, but are not limited to, subscription finance, liquidity facilities, and FX solutions, collectively “Fund Finance”, in addition to Asset Backed Commercial Paper (ABCP) solutions. Your Role Overview: Responsible for deal processing, internal control and regulatory compliance Your Duties and Responsibilities: Performs business review of credit documentation, regulatory compliance review and booking of new investments and for amendments or periodic review. Ensures compliance and operational requirements are satisfied before closing and for amendments. Coordinates with internal and third parties to effect bookings, amendments and funding. Supports Credit Analysts with Branch and Head Office monitoring and reporting requirements. Tracks credit documentation and other customer reporting requirements for timely receipt. Performs agent function, including communicating with customers and other lenders for loan servicing and distribution of documents. Maintains related systems, reports, credit files and websites as well as assigns application numbers and records approvals. Performs other duties and responsibilities as assigned by management. Your Qualifications: Bachelor's Degree in Finance, Economics or related field. 2+ years of experience in either banking operations or bookkeeping preferred. Knowledge of LoanIQ is a plus. Good business math, analytical and interpersonal skills. Excellent organizational ability. Proficiency with PC in business-related applications. Why you should join SuMi Trust:SuMi Trust embraces flexible ways of working when the business and role permits. We provide employees with a hybrid working model, allowing for in-office work and work from home. Our diverse and inclusive environment along with our global presence enables us to collaborate and communicate to meet our business needs. We believe that efficient teams need truth, loyalty, and a strong sense of purpose to balance risk and their targets. We make sustainable business decisions to improve our society and the world. We believe that each person brings a unique value that drives the business though their creativity and passion. The Employee Benefits package includes: Paid Time Off, medical, HSA, vision, dental, FSA, 401(k), profit sharing, legal plan, cancer indemnity plan, disability insurance, life insurance, employee assistance program, commuter benefits, business travel accident, paid volunteer day, paid memberships, paid seminars, and tuition assistance. We offer many socialization opportunities for wellness, financial wellbeing, runs/walks, team building, happy hours, and activities to support the Sustainable Developmental Goals. Check out our LinkedIn for our employee experience: *************************************** We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law. SuMi Trust provides reasonable accommodations for employees and applicants with disabilities consistent with applicable law. If you need a reasonable accommodation during the application
    $60k-87k yearly est. Auto-Apply 20d ago
  • Operations Analyst - Metals

    Squarepoint Capital 4.1company rating

    New York jobs

    Primary focus will be on Commodities within the Operations team, who are responsible for trade capture, trade confirmations, settlements, reconciliations and position life-cycle events within the firm. Manage all aspects of a growing physical and derivative Commodities business, including trade validation, maintenance, affirmation, settlement and reconciliation. Validate process and settle all periodic events to ensure the integrity of the entire trade life cycle. Perform position and cash reconciliations Perform trade affirmation in multiple systems (depending on asset type) with counterparties to minimize risk. Monitoring T+0 trade capture exceptions. Processing option assignments and expiries. Onboarding new trading counterparties and exchanges Required Qualifications: 4+ years in Commodities middle-office / trade support experience covering trade processing, collateral, confirmations, settlements, cash, position and trade reconciliations. Demonstrate proficiency in all types of Commodities, including: Futures and Options on exchange (LME, CME, SHFE, SGX) Future lookalike (swaps) and other OTC products OTC products traded bilaterally with physical players Paper-like physical ownership such as Warrants, Pool Accounts, Carbon Certificates etc Physical ownership of Commodities (off-warrant) Demonstrate proficiency in all calculations used to support any products in your asset class coverage. Understand the importance of our team concept. Establish long-lasting organizational relationships that will foster a productive work environment. Demonstrate proficiency in written and oral communication skills. Working on system and process improvements, and new business initiatives. Understand the relevant technology and applications that are required to excel in the role. The minimum base salary for this role is $80,000 if located in New York. This expectation is based on available information at the time of posting. This role may be eligible for discretionary bonuses, which could constitute a significant portion of total compensation. This role may also be eligible for benefits, such as health, dental, and other wellness plans, as well as 401(k) contributions. Successful candidates' compensation and benefits will be determined in consideration of various factors.
    $80k yearly Auto-Apply 60d+ ago
  • Operations Analyst - Metals

    Square Point Capital 4.1company rating

    New York, NY jobs

    Primary focus will be on Commodities within the Operations team, who are responsible for trade capture, trade confirmations, settlements, reconciliations and position life-cycle events within the firm. * Manage all aspects of a growing physical and derivative Commodities business, including trade validation, maintenance, affirmation, settlement and reconciliation. * Validate process and settle all periodic events to ensure the integrity of the entire trade life cycle. * Perform position and cash reconciliations * Perform trade affirmation in multiple systems (depending on asset type) with counterparties to minimize risk. * Monitoring T+0 trade capture exceptions. * Processing option assignments and expiries. * Onboarding new trading counterparties and exchanges Required Qualifications: * 4+ years in Commodities middle-office / trade support experience covering trade processing, collateral, confirmations, settlements, cash, position and trade reconciliations. * Demonstrate proficiency in all types of Commodities, including: * Futures and Options on exchange (LME, CME, SHFE, SGX) * Future lookalike (swaps) and other OTC products * OTC products traded bilaterally with physical players * Paper-like physical ownership such as Warrants, Pool Accounts, Carbon Certificates etc * Physical ownership of Commodities (off-warrant) * Demonstrate proficiency in all calculations used to support any products in your asset class coverage. * Understand the importance of our team concept. Establish long-lasting organizational relationships that will foster a productive work environment. * Demonstrate proficiency in written and oral communication skills. * Working on system and process improvements, and new business initiatives. * Understand the relevant technology and applications that are required to excel in the role. The minimum base salary for this role is $80,000 if located in New York. This expectation is based on available information at the time of posting. This role may be eligible for discretionary bonuses, which could constitute a significant portion of total compensation. This role may also be eligible for benefits, such as health, dental, and other wellness plans, as well as 401(k) contributions. Successful candidates' compensation and benefits will be determined in consideration of various factors.
    $80k yearly Auto-Apply 60d+ ago
  • Operational Risk Management Department - Op Risk Incident Management New Activities Risk Management(IMNARM) AVP/VP

    Bank of China Limited, New York Branch 4.0company rating

    New York, NY jobs

    Introduction Established in 1912, Bank of China is one of the largest banks in the world, with over $3 trillion in assets and a footprint that spans more than 60 countries and regions. Our long-term outlook, institutional weight and global breadth provide our clients with a stable and reliable financial partner, whether in Corporate or Personal Banking or our Trade Services, Commodities, Financial Institutions and Global Markets lines of business. Overview The incumbent will take the lead in event management for NYB, oversee new activity management, manage product and associate risk management, handle operational risk Key Risk Indicator (KRI) management, and direct the rectification of operational risk issues. Responsibilities Include but are not limited to: Operational Risk Identification & Assessment: Comprehensive Risk Source Identification: Systematically identify potential operational risks across the institution's products, services, business processes, systems, personnel, and external events. Risk Assessment: Conduct qualitative and quantitative assessments of identified or potential risks to determine their likelihood, impact and potential loss. Risk Classification: Classify and prioritize risks based on event or activity characteristics and associated assessment results. Enhance New Business Risk Management: Strengthen operational risk control capabilities to address increased risks stemming from the growth of new business. Assist in additional IMNARM program activities: Participate in projects to strengthen team development and coverage. Risk Control & Mitigation: Develop Risk Control Measures: Formulate appropriate risk control measures based on risk assessment results, such as optimizing business processes, enhancing system monitoring, and improving employee training. Implement Risk Mitigation Measures: Actively implement measures to mitigate risks, reducing the probability of occurrence and the severity of losses. Continuous Risk Monitoring: Regularly evaluate and challenge the effectiveness of risk control measures and adjust them as needed. Key Risk Indicator (KRI) and Key Performance Indicator (KPI) Monitoring: Monitor all operational risk-related KRIs and KPIs, promptly investigating any breaches of limits or alert thresholds. Regulatory Compliance: Adhere to Regulatory Requirements: Ensure the institution's operational risk management and new business development comply with regulatory requirements. Keep abreast of key regulatory guidance and requirements impacting Facilitate Regulatory Inspections: Actively cooperate with regulatory inspections and promptly rectify any identified issues Qualifications Bachelor's degree is required for this position. A minimum of 6 years of experience in the Banking industry and risk management is required for VP level; A minimum of 4 years of experience in the Banking industry and risk management is required for AVP level. Knowledge of operational or enterprise risk management concepts, framework, methods, and good governance practices. Proficiency in Microsoft Excel, PowerPoint, and other reporting tools; experience with GRC tool is a plus. Proficiency in Mandarin is a plus. Pay Range USD $65,000.00 - USD $230,000.00 /Yr.
    $76k-105k yearly est. Auto-Apply 14d ago
  • Deposit Operations Analyst

    American National Bank & Trust 4.4company rating

    Wichita Falls, TX jobs

    Description: GENERAL DESCRIPTION: The Deposit Operation Analyst will be primarily responsible for ownership of card services as well as transactional fraud in all areas. The Deposit Operation Analyst will also serve as general backup to the Deposit Operations Analyst Supervisor. ESSENTIAL FUNCTIONS OF JOB: 1. Debit Card Program Product Owner a. Maintain Card Processor Relationships b. Maintain Instant Issue Card Relationships i. Order Plastics ii. Card Printers iii. PIN Pads c. Project Management d. Product Management e. Debit Card Program Reporting/Analysis f. Reconcile Debit Card Disputes 2. ICS/Cedars Settlement Assistant 3. Oversee Fraud Recoveries a. Track Fraudulent Check Processing b. Reg. E disputes c. Track Police Cases Involving Fraud d. Fraud Collection and Payments 4. Deposit Reporting 5. Deposit Account Charge Off Oversight a. Monitoring b. Reporting/Analysis c. Collection 6. Reconciliation/Balancing Deposit Control/Interface, IEP, Safe Deposit Box, Settlement Manager, etc. Requirements: REQUIRED SKILLS: Must be proficient with 10-key (by touch); alpha/numeric data entry; spreadsheets, word processing, basic typing and excellent PC skills. COMMUNICATION SKILLS: Ability to read, analyze and understand general business- and company-related articles and professional journals; ability to speak effectively before groups of customers and/or employees. Must possess excellent interpersonal and customer service skills. MATHEMATICAL SKILLS: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference and volume; ability to apply concepts such as fractions, ratios and proportions to practical situations. CRITICAL THINKING SKILLS: Ability to solve practical problems and deal with a variety of known variables in situations where only limited standardization exists; ability to utilize common sense understanding to carry out written, oral or diagrammed instructions; ability to deal with problems involving several known variables in situations of a routine nature. SUPERVISION RECEIVED: Under general supervision standard practice enables the employee to proceed alone on routine work, referring to any questionable cases or issues to direct supervisor. PLANNING: Considerable responsibility regarding general assignments in planning time, method, manner and/or sequence of performance of own work; may also occasionally assist in the planning of work assignments performed by others within a limited area of operation. Must possess excellent organizational skills and attention to detail. DECISION-MAKING: Performs work operations which permit frequent opportunity for decision-making of minor importance and frequent opportunity for decision-making of major importance, either of which would affect the work operations of medium organizational component and the organization's clientele. MENTAL DEMAND: Very close mental demand; operations requiring very close and continuous attention for control of operation requiring a high degree of coordination or immediate response; intermittent direct thinking to determine or select the most applicable way of handling situations regarding the company's administration and operations; also determine or select material and equipment where highly variable sequences are involved. Must be able to work effectively while multi-tasking in a high-volume environment. ANALYTICAL ABILITY / PROBLEM-SOLVING: Moderately structured; broad activities using moderately structured procedures with only generally guided supervision; High order of analytical, interpretative and/or constructive thinking in varied situations. Ability to learn new products and services and apply that knowledge. PUBLIC CONTACT: Regular contact with patrons where initiated by employees involves furnishing and obtaining information and attempting to influence the decisions of those people contacted; contacts of considerable importance that failure to exercise proper judgment may result in important tangible or intangible losses to company. EMPLOYEE CONTACT: Regular contact with co-workers within the department, office or enterprise, which will require coordination of efforts generally in the normal course of performing duties; requires tact in discussing problems, presenting data and making recommendations. ACCURACY: Probable errors of internal and external scope would have a moderate effect on the operational efficiency of the organizational component concerned; errors might possibly go undetected for a considerable amount of time, creating an inaccurate picture of an existing situation. PHYSICAL REQUIREMENTS and WORKING CONDITIONS: While performing the essential functions of this job, this position is regularly required to sit, stand, talk or hear; use hands to finger, handle or feel and frequently are required to reach with their hands and arms and occasionally stand, walk, climb or balance; may occasionally lift, move, push or pull up to 10 pounds. Specific vision abilities required by this job include close vision. This is an indoor position and the noise level in the work area is usually moderate. REQUIRED EDUCATION and EXPERIENCE: High school degree or GED equivalent; Knowledge of a specialized field (however required), such as basic accounting, computer, etc.; other specialized training, such as trade school or correspondence school, equal to two (2) years of college, plus three (3) years' related experience and/or training; or equivalent combination of education and hands-on experience. REPORTING RELATIONSHIP: This position reports directly to the Vice President, Deposit Operations. The VP, Deposit Operations reports directly to the Executive Vice President of Operations, who reports directly to the President/CEO of American National Bank & Trust. DISCLAIMER: This is representative only and not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time. Duties and responsibilities may be changed, expanded, reduced or delegated by Management to meet the business needs of the organization. This document in no way constitutes an offer or a contract of employment. ANB&T reserves the right to modify job descriptions, policies or any other procedural document at any time, for any reason, with or without prior notice. “ANB&T is an Equal Employment Opportunity / Disability / Protected Veteran Status Employer”
    $52k-60k yearly est. 22d ago
  • Deposit Operations Analyst

    American National Bank & Trust 4.4company rating

    Wichita Falls, TX jobs

    GENERAL DESCRIPTION: The Deposit Operation Analyst will be primarily responsible for ownership of card services as well as transactional fraud in all areas. The Deposit Operation Analyst will also serve as general backup to the Deposit Operations Analyst Supervisor. ESSENTIAL FUNCTIONS OF JOB: 1. Debit Card Program Product Owner a. Maintain Card Processor Relationships b. Maintain Instant Issue Card Relationships i. Order Plastics ii. Card Printers iii. PIN Pads c. Project Management d. Product Management e. Debit Card Program Reporting/Analysis f. Reconcile Debit Card Disputes 2. ICS/Cedars Settlement Assistant 3. Oversee Fraud Recoveries a. Track Fraudulent Check Processing b. Reg. E disputes c. Track Police Cases Involving Fraud d. Fraud Collection and Payments 4. Deposit Reporting 5. Deposit Account Charge Off Oversight a. Monitoring b. Reporting/Analysis c. Collection 6. Reconciliation/Balancing Deposit Control/Interface, IEP, Safe Deposit Box, Settlement Manager, etc. Requirements REQUIRED SKILLS: Must be proficient with 10-key (by touch); alpha/numeric data entry; spreadsheets, word processing, basic typing and excellent PC skills. COMMUNICATION SKILLS: Ability to read, analyze and understand general business- and company-related articles and professional journals; ability to speak effectively before groups of customers and/or employees. Must possess excellent interpersonal and customer service skills. MATHEMATICAL SKILLS: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference and volume; ability to apply concepts such as fractions, ratios and proportions to practical situations. CRITICAL THINKING SKILLS: Ability to solve practical problems and deal with a variety of known variables in situations where only limited standardization exists; ability to utilize common sense understanding to carry out written, oral or diagrammed instructions; ability to deal with problems involving several known variables in situations of a routine nature. SUPERVISION RECEIVED: Under general supervision standard practice enables the employee to proceed alone on routine work, referring to any questionable cases or issues to direct supervisor. PLANNING: Considerable responsibility regarding general assignments in planning time, method, manner and/or sequence of performance of own work; may also occasionally assist in the planning of work assignments performed by others within a limited area of operation. Must possess excellent organizational skills and attention to detail. DECISION-MAKING: Performs work operations which permit frequent opportunity for decision-making of minor importance and frequent opportunity for decision-making of major importance, either of which would affect the work operations of medium organizational component and the organization's clientele. MENTAL DEMAND: Very close mental demand; operations requiring very close and continuous attention for control of operation requiring a high degree of coordination or immediate response; intermittent direct thinking to determine or select the most applicable way of handling situations regarding the company's administration and operations; also determine or select material and equipment where highly variable sequences are involved. Must be able to work effectively while multi-tasking in a high-volume environment. ANALYTICAL ABILITY / PROBLEM-SOLVING: Moderately structured; broad activities using moderately structured procedures with only generally guided supervision; High order of analytical, interpretative and/or constructive thinking in varied situations. Ability to learn new products and services and apply that knowledge. PUBLIC CONTACT: Regular contact with patrons where initiated by employees involves furnishing and obtaining information and attempting to influence the decisions of those people contacted; contacts of considerable importance that failure to exercise proper judgment may result in important tangible or intangible losses to company. EMPLOYEE CONTACT: Regular contact with co-workers within the department, office or enterprise, which will require coordination of efforts generally in the normal course of performing duties; requires tact in discussing problems, presenting data and making recommendations. ACCURACY: Probable errors of internal and external scope would have a moderate effect on the operational efficiency of the organizational component concerned; errors might possibly go undetected for a considerable amount of time, creating an inaccurate picture of an existing situation. PHYSICAL REQUIREMENTS and WORKING CONDITIONS: While performing the essential functions of this job, this position is regularly required to sit, stand, talk or hear; use hands to finger, handle or feel and frequently are required to reach with their hands and arms and occasionally stand, walk, climb or balance; may occasionally lift, move, push or pull up to 10 pounds. Specific vision abilities required by this job include close vision. This is an indoor position and the noise level in the work area is usually moderate. REQUIRED EDUCATION and EXPERIENCE: High school degree or GED equivalent; Knowledge of a specialized field (however required), such as basic accounting, computer, etc.; other specialized training, such as trade school or correspondence school, equal to two (2) years of college, plus three (3) years' related experience and/or training; or equivalent combination of education and hands-on experience. REPORTING RELATIONSHIP: This position reports directly to the Vice President, Deposit Operations. The VP, Deposit Operations reports directly to the Executive Vice President of Operations, who reports directly to the President/CEO of American National Bank & Trust. DISCLAIMER: This is representative only and not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time. Duties and responsibilities may be changed, expanded, reduced or delegated by Management to meet the business needs of the organization. This document in no way constitutes an offer or a contract of employment. ANB&T reserves the right to modify job descriptions, policies or any other procedural document at any time, for any reason, with or without prior notice. “ANB&T is an Equal Employment Opportunity / Disability / Protected Veteran Status Employer”
    $52k-60k yearly est. 23d ago
  • Analyst, EUC

    Intercontinental Exchange, Inc.(Ice 4.7company rating

    Operations analyst job at Intercontinental Exchange

    Job Purpose Intercontinental Exchange, Inc. (ICE) is a leading operator of global exchanges, clearing houses, data, and listings services. We connect businesses around the world to unique opportunities in markets that drive the global economy. We are a diverse and inclusive company that values innovation, collaboration, and excellence. ICE team members work across departments and traditional boundaries to innovate and respond to industry demand. A successful candidate will be able to multitask in a dynamic team-based environment demonstrating strong problem-solving and decision-making abilities and the highest degree of professionalism. The EUC team is responsible for supporting all hardware, software and technology used by in-office and remote users to execute their daily responsibilities. As our end users support multiple businesses at ICE, EUC collaborates with enterprise stakeholders to focus on efficient processes and policies that improve user productivity and efficiency. Responsibilities * Onboard and train new internal and external users in ICE's environment * Support and advance the global corporate computing environment * Support hardware, software, and network needs for Windows, Mac, and virtual environments * Manage tickets and incidents in ServiceNow including issue resolution, escalation, and documentation management * Deploy hardware and software including desktop and laptop imaging software and VoIP * Provision Active Directory, Azure, Intune, and Exchange Online including device authentication and maintaining users, groups, and distribution lists * Manage hardware inventory, mobile device support, purchasing, and file/print/DHCP * Troubleshoot and support conference room AV and video conferencing systems (Zoom, Teams, Webex, etc.) * Support broker and trading floor technology Knowledge and Experience * Bachelor's degree in Computer Science, MIS, CIS, or related field * Ability to stand, stoop, kneel, bend, crouch, and lift 50+ pounds * Experience with Active Directory, Azure, Intune, Exchange Online, and Windows desktop/server troubleshooting * Experience with networking technology such as Cisco and Juniper * Experience with Windows OS, Mac OS, and Microsoft Office Suite * Knowledge of scripting and PowerShell preferred Desirable Knowledge and Experience * Experience in an exchange, trading facility, or financial services environment * Strong multitasking, time prioritization, collaborative and communication skills Intercontinental Exchange, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to legally protected characteristics.
    $56k-82k yearly est. 60d+ ago

Learn more about Intercontinental Exchange jobs