Attendant Room Suites Hotel
Intercontinental Hotels Group job in Cleveland, OH
Role Purpose As a Room Attendant - you'll make sure our rooms and suites are always 'fresh and welcoming' for our guests after a busy day at work - creating a haven for them to escape and relax in - or get a bit of last minute work done. Key Accountabilities
* You'll make sure our rooms are always at their best - we have standards - but it's down to you to make that room special and memorable for guests.
* Help guests - you'll be happy to help if someone needs a toothbrush or directions for example.
* Keep your supervisor updated on room service progress and alert them to any repairs needed
* Safety aware - follow our established safety procedures at all times - and wear protective equipment when needed.
* Be organised - keep on top of supplies and amenities and always try to minimise waste.
* Reunite items with owners - and log any lost and found property.
* Look smart - wear your uniform with pride.
* Other ad-hoc duties - unexpected moments when we have to pull together to get a task done.
* Monitor and control supplies and amenities, and minimise waste within all areas of housekeeping.
* Report, turn in, and/or log all lost and found items according to established procedures.
* Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service.
* May regularly assist with deep cleaning projects.
* May have turndown duties.
* May assist with other duties as assigned.
Key Skills & Experiences
* It's a physical role and you'll be on your feet most of the day, so fitness is important.
* Strength - with occasional lifting of items up to 50 pounds / 23 kilograms and or push/pulling heavy objects.
* You'll might need to bend and kneel to complete some activities.
* Literacy skills - reading, writing and basic maths skills.
* Flexible attitude to shifts - you may need to work nights, weekends and/or holidays.
The rate of pay for this role is $16.95 per hour.
Auto-ApplySteward Holiday Inn
Intercontinental Hotels Group job in Cleveland, OH
At IHG, we've made a promise. As one of the world's leading hotel groups, we're here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected - wherever they are in the world. Want to be part of the journey?
Travel is a journey. We help make it a joy. Starting with a warm, inviting welcome for all guests, whether travelling on business or for fun, enjoying a one night stay, or relaxing for a week. At Holiday Inn️ we thrive on making our guests stays brighter, helping them create memories that will last a lifetime. Irresistible smiles are our specialty. We should know, we've been on our journey since 1952.
So if you can help our guests enjoy the brighter side of travel, we'd love to give you a warm welcome to the Holiday Inn️ family.
Auto-ApplySenior Analyst, GRO Support
Columbus, OH job
_\*\*\*This role is based at one of our corporate offices in Memphis, TN; Dallas, TX, or Remote\*\*\*_ This is your chance to be part of an in\-house Commercial Services team that propels Hilton's sales, revenue management, call center, and analytics functions\! As a Senior GRO Support Analyst _,_ you will bring your leadership and technical skills to a hospitality company with an award\-winning culture\. On the GRO Support team reporting to the Manager, GRO Support, you will support internal and external partners utilizing today's pricing and inventory capabilities and projects\.
**HOW WE WILL SUPPORT YOU**
Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to programs and benefits such as:
+ Go Hilton travel program: 110 nights of discounted travel with room rates as low as $40/night
+ Hilton Shares: Our employee stock purchase program \(ESPP\) \- you can purchase Hilton shares at a 15 percent discount
+ Paid parental leave for eligible Team Members, including partners and adoptive parents
+ Mental health resources including free counseling through our Employee Assistance Program
+ Paid Time Off \(PTO\)
+ Learn more about the rest of our benefits \(******************************************
At Hilton, we believe every Team Member is a leader\. We are committed to offering leadership development opportunities and programs through every step of a Team Member's career journey and at every level, both in our hotels and across corporate\.
\*\*Available benefits may vary depending upon terms and conditions of employment and are subject to the terms and conditions of the plans\.
**HOW YOU WILL MAKE AN IMPACT**
Your role is important and below are some of the fundamental job duties that make your work unique\.
**What your day\-to\-day will be like:**
+ Troubleshoot system issues, ensuring data accuracy, and finding system configuration and usage opportunities across individual and portfolios of properties\.
+ Represent the team in projects driving new and enhancing existing solutions to better support the capability once in steady state\.
+ Lead efforts to directly and indirectly improve team delivery of exceptional customer experience\.
**How you will collaborate with others:**
+ Collaborate with project and support teams to establish clear communication channels, defined escalation protocols, and ensure the necessary knowledge and resources are shared\.
+ Assess the support process, seek opportunities for improvement, and contribute to the implementation of efficiencies\. Additionally, ensure that all risks are escalated promptly to important partners\.
+ Maintain a knowledge of Hilton's Revenue Management business systems including and not limited to, GRO, OnQ R&I, and Hilton Reporting Hub\.
**What projects** **you will take ownership of:**
+ Queue Productivity - The Sr\. Analyst team monitors common questions and themes to operate more efficiently\. This includes determining gaps in current processes, creating new procedures, escalating high\-risk issues, and coaching Analyst team members operationally\.
+ Revenue Management, Pricing & Inventory Capabilities \- As capabilities are added and enhanced, the Sr\. Analyst is the team's eyes and ears\. They anticipate user questions, develops the steady state support plan, updates and educates the wider team\.
**WHY YOU'LL BE A GREAT FIT**
**You have these minimum qualifications:**
+ Two \(2\) years of work experience in hotel operations, the travel industry, revenue management systems, or a technical support capacity\.
+ Experience in Excel \(can maintain complex spreadsheets\), Word, and PowerPoint
+ Hybrid work schedule two days per week based in the Memphis, TN or Dallas, TX corporate office
+ Proficiency in programming or data science: SQL or Python or R
**It would be useful if you have:**
+ BA/BS Bachelor's Degree
+ Two \(2\) years of GRO system experience
+ Two \(2\) years of work experience in one the following areas: distribution systems, project management, or development roles
+ Knowledge of other Hilton systems like OnQ FMS, PEAK, PEP, and TOPdesk
+ Two \(2\) years of experience in Salesforce
**WHAT IT IS LIKE WORKING FOR HILTON**
Hilton, the \#1 World's Best Workplace, is a leading global hospitality company with a diverse portfolio of world\-class brands \(**************************************** \. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more\-than 100\-year history\. Hilton is proud to have an award\-winning workplace culture and we are consistently named among one of the World's Best Workplaces\. Check out the Hilton Careers blog \(************************************** and Instagram \(******************************************** to learn more about what it's like to be on Team Hilton\!
We provide reasonable accommodations to qualified persons with disabilities to perform the essential functions of the position and provide other benefits and privileges of employment in accordance with applicable law\. Please contact us \(https://cdn\.phenompeople\.com/CareerConnectResources/prod/HILTGLOBAL/documents/Applicant\_Accommodation\_and\_Accessibility\_Assistance\-English\-20************253430519\.pdf\) if you require an accommodation during the application process\.
Hilton offers its eligible team members a comprehensive benefits package including medical and prescription drug coverage, dental coverage, vision coverage, life insurance, short\-and long\-term disability insurance, access to our employee stock purchase plan \(ESPP\) where you can purchase Hilton shares at a 15 percent discount, a 401\(k\) savings plan, 20 days of paid time off accruing over your first year of employment and increasing up to 25 days after completing one year of full employment, up to 12 weeks of paid leave for birth parents and 4 weeks for non\-birth parents, 10 paid holidays and 2 floating holidays throughout the year, up to 5 bereavement days, flexible spending accounts, a health savings account, an employee assistance program, access to a care coordination program \("Wellthy"\), a legal services program, an educational assistance program, adoption assistance, a backup childcare program, pre\-tax commuter benefit and our travel discount\. The annual salary range for this role is $70,000 \- $100,000 and is determined based on applicable and specialized experience and location\. Subject to plan terms and conditions, you will be eligible to participate in the Hilton Annual Incentive \(Bonus\) Plan, consistent with other team members at the same level and/or position within the Company\.\#LI\-REMOTE
**Job:** _Sales and Marketing_
**Title:** _Senior Analyst, GRO Support_
**Location:** _null_
**Requisition ID:** _COR015F4_
**EOE/AA/Disabled/Veterans**
Director, Hotel Level Marketing - Creative Strategy
Columbus, OH job
_\*\*\*This role is based at one of our corporate offices in McLean, VA, Dallas, TX, or Remote\*\*\*_ This is your chance to be part of an in\-house Commercial Services team that propels Hilton's marketing, sales, revenue management, call center, and analytics functions\! As a Hotel Level Marketing \(HLM\) Creative Strategist you will support these areas which are at the core of Hilton's "commercial engine" and are important to Hilton's ability to achieve profitable growth\. On the HLM team reporting to the Sr\. Director of HLM, you will help to ensure hotels capture brand\-aligned digital assets\. You will also partner to standardize tools, workflows, and production quality to improve marketing performance and website conversion\.
**HOW WE WILL SUPPORT YOU**
Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to programs and benefits such as:
+ Go Hilton travel program: 110 nights of discounted travel with room rates as low as $40/night
+ Hilton Shares: Our employee stock purchase program \(ESPP\) \- you can purchase Hilton shares at a 15 percent discount
+ Paid parental leave for eligible Team Members, including partners and adoptive parents
+ Mental health resources including free counseling through our Employee Assistance Program
+ Paid Time Off \(PTO\)
+ Learn more about the rest of our benefits \(******************************************
At Hilton, we believe every Team Member is a leader\. We are committed to offering leadership development opportunities and programs through every step of a Team Member's career journey and at every level, both in our hotels and across corporate\.
\*\*Available benefits may vary depending upon terms and conditions of employment and are subject to the terms and conditions of the plans\.
**HOW YOU WILL MAKE AN IMPACT**
Your role is important and below are some of the fundamental job duties that make your work unique\.
**What your day\-to\-day will be like:**
+ Partner on hotel content capture to help ensure quality of content is fit for media use\.
+ Lead development of training/enablement materials
+ Hotel Level creative testing and optimization
+ Craft compelling narratives that align with brand positioning and drive engagement\.
**How you will collaborate with others:**
+ Identify agency partners for content capabilities within HLM Platform
+ Work with Marketing team to ensure hotel needs are met in creative briefing process for Enterprise hotel shoots\.
+ Work in a matrixed environment to ensure hotel creative needs are met
**What projects you will take ownership of:**
+ Help to ensure website governance and guardrails are in place and provide guidance back to properties
+ Performance and storytelling of hotel level content impact
+ Ensuring appropriate training and processes exist for hotels around content
+ Advocating to the Enterprise for the hotel needs
**WHY YOU'LL BE A GREAT FIT**
**You have these minimum qualifications:**
+ Ten \(10\) years of work experience in content strategy, brand marketing, or creative leadership\.
+ Proven experience managing multi\-channel content strategies, with an eye for creative effectiveness
+ Demonstrated success in leading teams and collaborating with senior stakeholders
+ Travel up to 30%
**It would be useful if you have:**
+ Cross\-Functional Collaboration
+ Experience translating business objectives into actionable content strategies\.
+ Strong understanding of hospitality, travel, or lifestyle brands
**WHAT IT IS LIKE WORKING FOR HILTON**
Hilton, the \#1 World's Best Workplace, is a leading global hospitality company with a diverse portfolio of world\-class brands \(**************************************** \. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more\-than 100\-year history\. Hilton is proud to have an award\-winning workplace culture and we are consistently named among one of the World's Best Workplaces\. Check out the Hilton Careers blog \(************************************** and Instagram \(******************************************** to learn more about what it's like to be on Team Hilton\!
We provide reasonable accommodations to qualified persons with disabilities to perform the essential functions of the position and provide other benefits and privileges of employment in accordance with applicable law\. Please contact us \(https://cdn\.phenompeople\.com/CareerConnectResources/prod/HILTGLOBAL/documents/Applicant\_Accommodation\_and\_Accessibility\_Assistance\-English\-20************253430519\.pdf\) if you require an accommodation during the application process\.
Hilton offers its eligible team members a comprehensive benefits package including medical and prescription drug coverage, dental coverage, vision coverage, life insurance, short\-and long\-term disability insurance, access to our employee stock purchase plan \(ESPP\) where you can purchase Hilton shares at a 15 percent discount, a 401\(k\) savings plan, 20 days of paid time off accruing over your first year of employment and increasing up to 25 days after completing one year of full employment, up to 12 weeks of paid leave for birth parents and 4 weeks for non\-birth parents, 10 paid holidays and 2 floating holidays throughout the year, up to 5 bereavement days, flexible spending accounts, a health savings account, an employee assistance program, access to a care coordination program \("Wellthy"\), a legal services program, an educational assistance program, adoption assistance, a backup childcare program, pre\-tax commuter benefit and our travel discount\. The annual salary range for this role is $110,000 \- $175,000 and is determined based on applicable and specialized experience and location\. Subject to plan terms and conditions, you will be eligible to participate in the Hilton Annual Incentive \(Bonus\) Plan, and the Company's long\-term incentive plan, consistent with other team members at the same level and/or position within the Company\.\#LI\-REMOTE
**Job:** _Sales and Marketing_
**Title:** _Director, Hotel Level Marketing \- Creative Strategy_
**Location:** _null_
**Requisition ID:** _COR015IS_
**EOE/AA/Disabled/Veterans**
Host, Gallerie Bar and Bistro (Part Time) - Hilton Columbus Downtown
Columbus, OH job
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
Hospitality - We're passionate about delivering exceptional guest experiences.
Integrity - We do the right thing, all the time.
Leadership - We're leaders in our industry and in our communities.
Teamwork - We're team players in everything we do.
Ownership - We're the owners of our actions and decisions.
Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
Quality
Productivity
Dependability
Customer Focus
Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
EOE/AA/Disabled/Veterans
Nestled in the heart of the Short North Arts District, connected to the Greater Columbus Convention Center, our hotel boasts two towers with 1,000 guest rooms, 75,000 square feet of event space and several unique dining experiences.
The Food & Beverage Team at the Hilton Columbus Downtown - Gallerie Bar and Bistro are currently seeking a Host/Hostess (Part Time) to work at our award-winning property. Bring your talents to the table in a creative, dynamic atmosphere, with teammates that share the same passion for hospitality!
Check us out\: Hilton Columbus | Food & Drink
We offer amazing benefits such as worldwide travel discounts, DailyPay, FREE parking or discounted bus pass, shift meals, paid time off starting on your first day, and much more!
What will I be doing?
As a Host/Hostess, you would be responsible for welcoming guests and escorting them to their seats for dining in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
• Welcome guests and ascertain their dining needs
• Seat guests and manage the seating chart
• Monitor restaurant activity to determine seating and dining flow
• Perform opening and closing duties, as needed
• Assist others with side work including, but not limited to cleaning, stocking, folding silverware, etc.
• Ensure knowledge of menu
• Respond to guest inquiries and requests in a timely, friendly and efficient manner
• Assist fellow team members and other departments wherever necessary to maintain positive working relationships
Auto-ApplyManager Trainee
Columbus, OH job
McDonald's Works for Me. I'm going places. I want a satisfying career with good benefits and great opportunities for advancement. I have a lot to offer and I want to grow. The Job for Me - Get a job that inspires your best and moves you forward. Choose your hours. Pursue your education. Build your skills and be yourself.
The Team for Me - Our people want to say YES - to working with energy and purpose, finding new talent, providing coaching and direction, honing their leadership skills, and helping to run a business that serves up delicious food and feel-good moments. Does this sound like you? You'll fit right in.
The Company for Me - From here, you can go further than you thought possible. Reach your goals and build your future with college tuition assistance, valuable job training, and retirement benefits.
Let's talk. Make your move.
Requirements:
Managers lead shifts every week, making sure customers get a fast, accurate, friendly experience every visit. A Shift Manager provides leadership to crew and other managers during a shift to ensure great Quality, Service and Cleanliness to customers.
Shift Managers perform a variety of tasks, which may include planning for each shift, monitoring performance during the shift, taking action to ensure the team is meeting McDonald's standards, monitoring safety, security, and profitability, and communicating with the next Shift Manager to help prepare him/her to run a great shift, too. Shift Managers may also be responsible for meeting targets during their shifts and for helping their assigned Departments meet their goals.
As a Shift Manager, you may be responsible for:
* Food Safety
* Internal Communication
* Inventory Management
* Daily Maintenance and Cleanliness
* Managing Crew
* Quality Food Production
* Exceptional Customer Service
* Safety and Security
* Scheduling
* Training
Previous leadership experience is preferred, ideally within a restaurant, retail or hospitality environment. We're looking for positive team players with a flexible schedule who like to have fun, with the passion to work the famously fast paced McDonald's environment. You must be 18 years or older to be a manager in our restaurants.
Additional Info:
* Competitive Wages --- Qualified Personnel up to $16.50/hr
* Working here you can cash out on your wages before Payday through Tapcheck! Get on-demand access to your wages.
* Growth / Advancement Opportunities
* GED / College Tuition Assistance
* Bonuses
* Employee Discounts
* McPerks cellphone App
* Benefits (upon becoming eligible and meeting requirements)
This job posting contains some information about what it is like to work in a McDonald's restaurant, but it is not a complete job description. People who work in a McDonald's restaurant perform a number of different tasks every day, and this posting does not list all of the essential functions of this job.
By applying to this position, I understand that I am applying to work at a restaurant that is owned and operated by an independent franchisee, not McDonald's USA. I understand that this franchisee is a separate company and a separate employer from McDonald's USA.
Laundry Attendant
Chesterville, OH job
The Laundry Attendant is responsible for ensuring the cleanliness and organization of all hotel linens and guest items, playing a key role in maintaining the high standards of hospitality expected by our guests. This position requires efficient operation of laundry equipment, adherence to health and safety standards, and collaboration with the housekeeping team to deliver exceptional guest service.
Essential functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Operate equipment necessary to sort, weigh, wash, dry, iron, and fold hotel linen.
Iron and fold Food and Beverage flat work, ensuring a crisp, clean presentation.
Maintain an acceptable state of cleanliness and organization throughout the entire work area, ensuring compliance with health standards.
Perform general cleaning tasks using standard hotel cleaning products, adhering to health standards.
Respond promptly to special guest requests, such as cleaning unexpected spills.
Assist other housekeeping associates in maintaining clean and organized work and public areas.
Follow correct procedures for entering a guest room, ensuring minimal disturbance.
Maintain a quiet environment on guest floors, especially in the morning hours, to enhance guest satisfaction.
Handle special requests properly, demonstrating a commitment to guest satisfaction.
Show care and consideration for co-workers' rooms, carts, and equipment.
Operate all laundry equipment safely and correctly.
Be knowledgeable of policies regarding emergency procedures and safety protocols.
Use all chemicals and cleaners properly, following safety guidelines.
High school diploma or equivalent education preferred.
No prior experience required, but hospitality experience is desired.
Must be able to speak and understand the primary language(s) used in the workplace.
Basic computational abilities and good communication skills, both verbal and written.
Ensure all guest interactions are conducted in a courteous and professional manner, aligning with company standards.
Collaborate with other departments to ensure seamless service delivery and enhance overall guest satisfaction
Maintain strict adherence to safety and security protocols, including the proper handling of keys, lost and found items, and emergency procedures.
Participate in daily hotel operations meetings and contribute to the overall hotel strategy.
Perform additional duties as assigned by the General Manager, supporting the overall success of hotel operations.
Qualifications:
Education: High school diploma or equivalent education preferred.
Experience: hotel experience preferred
Ability to work indoors in moderate and controlled temperatures; however, must be able to work in extreme temperatures in laundry rooms.
Must be able to stand and exert well-paced mobility for up to 8 hours in length. Regularly lift up to 40 lbs and push/pull carts weighing up to 150 lbs.
Must be able to bend, stoop, squat, and stretch to fulfill cleaning/inspection tasks. Requires manual dexterity to use and operate all necessary equipment.
Auto-ApplyCustomer Care Custodian
Mason, OH job
Do you enjoying talking with people? Do you enjoy cleaning? Then we have the job for you! McDonald's is in search of folks that will ensure our guests are greeted with a smile, in a safe and clean lobby as we prepare for Take-Out. We will provide all PPE (Personal Protective Equipment) for the employee.
Job responsibilities will include welcoming our guests to McDonald's, cleaning and sanitizing all high touch point areas every 30 minutes to ensure our guests have a safe restaurant to visit and assisting with pouring drinks from the Self-Service Beverage area.
We are looking to staff this position from 7 a.m. to 7 p.m. Starting pay $12.00
Requsition ID: PDX_MC_A9B6F3E9-209A-412D-AEC0-E7181FE2042A_7057
McDonald's provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Nothing in this job posting or description should be construed as an offer or guarantee of employment.
Maintenance Engineer
Centerville, OH job
PURPOSE OF POSITION: Performs routine and preventive maintenance to guest rooms, interior and exterior needs of the facility and to all mechanical equipment.
REPORTS TO: Maintenance Supervisor and Chief Engineer
MINIMUM QUALIFICATIONS: Able to climb ladders.
Able to lift at least 50 pounds
Demonstrate good eye hand coordination. Demonstrate the ability to walk and stand for extended times.
Prior Basic painting & drywall experience
Prior customer service experience
RESPONSIBILITIES/DUTIES:
Completes daily, weekly and monthly checklists
Install electrical wiring and devises
Performs preventive maintenance on equipment
Performs painting and drywall repair throughout the building
Responds to emergency maintenance requests as needed
Assists with renovation and remodeling of facilities
Basic plumbing repairs to toilets and faucets as needed
Maintains records of scheduled maintenance records
Properly communicates daily with internal departments
Responds to Front Office and Housekeeping requests in a timely manner
Provides team members and members of management updates on varying projects
Keeps mindful of costs when performing duties
Maintains a well-organized work station and environment
Does not enter guest rooms without checking first of vacancy status
Maintain ongoing knowledge of all chemicals used, SSDS procedures
Practice and execute Lock-Out Tag-Out
Practice and execute Compass Points daily
Responsible for all hotel and company tools - ensuring good wear and replacement, returning back to its place of origin when not in use. Team Members are never allowed to take any company or property tools or equipment home
As a team member, assist other team members and departments as available, as trained and as best as possible
General Notes
This is not intended to be all-inclusive, additional details will be specified by the supervisor. The team member will also perform other reasonable business duties as assigned by the supervisor.
Management reserves the right to change this , job responsibilities, duties, and working hours as needs prevail.
If requested in accordance with applicable law, the Company provides reasonable accommodation to known physical or mental limitations of an otherwise qualify team member with a disability to allow him/her to perform essential functions of the job unless the accommodation would impose an undue hardship on the Company.
The Company is an at-will employer. This job description is a guideline and does not constitute a written or implied employment contract.
Supplemental pay
Bonus pay
Benefits
Other
Regional Director of Operations
Columbus, OH job
Regional Director of Operations is responsible for designing, implementing, and executing client-specific facility services programs within our diverse industry segments. This position helps support critical business functions including site-specific project scopes, customer retention, quality assurance and consistent client experience, in addition to onboarding and training of the operational leadership. This person will have the opportunity to oversee a team of managers within a geographic territory.
Duties and Responsibilities:
Responsible for the delivery and successful execution of all contracted janitorial services within the region.
Possess a deep knowledge of “BSCs” and the individual operation at each site (contract, scope of work, building type, client expectations and local market conditions/norms).
Deep understanding of various industry segments and how staffing models and productivity rates can be affected and refined.
Work closely with site managers to develop their operational knowledge and management capabilities; recommend career advancements when applicable.
Make sure all onsite employees have clear job assignments, roles and responsibilities to ensure team and individualized accountability.
Ensure compliance of Company policies including the utilization of Time & Labor software.
Build long-term, sustainable partnerships with key client personnel at each location.
Implement change within the field teams as directed by the Home Office.
Consistently travel to and visit each site within the region and participate in frequent, regular onsite meetings with the client and manager/site manager separately.
Effectively address all client related and internal communications in real time with a sense of urgency (emails, phone calls, requests).
Be a steward of Company assets including travel and other routine business expenses.
Properly escalate issues that could impact local or national perceptions of Interstate as a preferred facility services provider
Review budget performance each pay period to ensure all buildings are operating at or below their defined budget. Provide course correcting actions when necessary (including labor and supplies expenses) to avoid budget overages.
Ensure cost control levers and metrics are in place to proactively monitor overall supply spend supporting their alignment with the monthly budget.
Work directly with internal team when client is failing to adhere to timely payments.
Define opportunities at client sites to expand Company's role and service offering.
Work with VPs to negotiate modifications to compensation or staffing plans based on site specific needs, market conditions and client-driven initiatives.
Prepare and develop budget and operational reports each month or as required, review reporting monthly with VPs.
Develop site specific performance standards and ensure portfolio-wide standards are being met. Create plan to correct locations where performance is not meeting or exceeding SOWs.
Proactively create consistent and effective operational processes and manage them through implementation.
Ensure all sites are properly documenting employee onboarding, badging, safety, job training and performance management issues.
Drive and promote a strong culture of safety and awareness; reinforce both Interstate's and client's safety programs.
Ensure each site is conducting formal quality checks and inspections according to plan.
Continuously monitor the overall performance of each site and make appropriate changes to improve performance.
Leverage relationships with existing local partners and national 3rd party vendors and suppliers for onsite material, supplies and equipment (ordering, repairing, testing out new products where applicable).
Understand, comply with and be a champion of Interstate's policies and procedures.
Additional duties as defined.
Requirements
Qualifications:
Minimum 10-15 years of experience in janitorial and/or professional services industry operational roles with leadership experience.
Deep knowledge of the professional services industry.
Strong familiarity with organizations whose workforce is primarily comprised of hourly associates and experience managing, recruiting and retaining hourly associates.
Ability to collect relevant data, form insights and create strategies that have material impact on operations.
Experience supporting both office and field teams.
Travel Requirements:
Travel required within your assigned region.
Material and Equipment Used:
Must be familiar with standard cleaning supplies and chemicals.
Must be familiar with equipment, includes but not limited to pallet jacks, floor scrubbers, vacuums, and other similar equipment.
Physical Requirements:
Must be able to lift 50lbs independently and ability to bend.
Extensive standing and walking.
Candidate must have reliable transportation, be legally authorized to work in the United States, and be willing to submit to a background check.
Interstate Premier Facility Services Provider is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Interstate - Work Happy!
#INDHP
Staff Accountant InterContinental Hotel Cleveland
Intercontinental Hotels Group job in Cleveland, OH
Perform basic professional accounting duties under supervision to maintain control over expenses, income, assets and liability of the hotel to ensure the security of the assets of the company in a centralized accounting environment. At InterContinental Hotels we want our guests to relax and be themselves which means we need team members to:
* Be you - by being natural, professional and personable in the way you are with people
* Get ready - by taking notice and using your knowledge so that you are prepared for anything
* Show you care - by being thoughtful in the way you welcome and connect with guests
* Take action - by showing initiative, taking ownership and going the extra mile
Duties and Responsibilities
FINANCIAL RETURNS
* Perform or assist in the performance of month-end closing. Input and reconcile all income for closing. Prepare reports, verify Trial Balance, and run Financial Statements for management review.
* Input General Ledger entries and journal vouchers as required. Ensure daily transactions are posted and updated in a timely manner and in accordance with generally accepted accounting principles. Maintain control over bookkeeping functions for the hotel to include preparation and review of information posted to subsidiary ledgers as needed.
* Prepare tax reconciliations, payments, reports and investigation as needed. Maintain necessary records and back up documents required to balance taxes. Complete monthly, quarterly and annual tax filing as required by the state, city and federal agency.
* Perform or assist in performing balance sheet reconciliations and bank reconciliations.
* May review and verify accounts payable input and output, accounts receivable posting and billing, and maintain the daily income report, ensuring all necessary schedules are completed in a timely manner.
PEOPLE
* May ensure other accounting clerical staff members are properly trained and have the tools and equipment needed to effectively carry out their job functions.
* Promote teamwork and quality service through daily communication and coordination with other departments. Key departmental contacts include Catering, Sales, Reservations, Accounting, and Front Office.
GUEST EXPERIENCE
* Interact with outside contacts:
* Guests - to resolve billing disputes and answer questions; to provide service to accounts
* Regulatory agencies - to ensure compliance with governmental regulations and contractual agreements as needed; to coordinate external audits
* HMG Accounting staff and Dir Regional Hotel Finance - to obtain or provide information
RESPONSIBLE BUSINESS
* Participate in the taking of inventories and verification of extensions on a monthly basis.
* Prepare daily, weekly and monthly reports in accordance with reporting calendars, ensuring that all reports are submitted on a timely basis.
* May assist the Financial Accountant, Dir Area Hotel Finance, Dir Hotel Finance and/or Assistant Dir Hotel Finance with preparation of the Budget, Strategic Plan, and Goals program. Perform financial and statistical analysis, forecasting, and complete special projects as needed.
* May perform additional accounting functions such as reconciling gratuities for payroll, maintaining contract logs, auditing or approving payments to vendors or agencies, reviewing the work of Income Auditors, etc.
* May assist with other duties as assigned.
aCCOUNTABILITY
This job performs basic professional accounting duties for a large full service hotel or a cluster of hotels. This is the entry-level professional position in the hotel accounting series.
QUALIFICATIONS AND REQUIREMENTS
Some College plus 1 year hotel accounting or auditing experience, or an equivalent combination of education and experience. Bachelor's degree in Finance, Accounting, Business Administration, or related field preferred. Must speak fluent English.
This job requires ability to perform the following:
* Carrying or lifting items weighing up to 25 pounds
* Communicating with other people
Other:
* Mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances are utilized frequently.
* Problem solving and reasoning abilities are used often.
* Must be able to devise, prepare and maintain spreadsheets using various software systems, and must have knowledge of computerized financial reporting systems and programs.
* May be required to work nights, weekends, and/or holidays.
Rate of pay for position is $20.50/hr.
Auto-ApplyAnalyst, Hotel Level Marketing - Agency Solutions
Columbus, OH job
based in Chicago, IL_ _\*\*\*_ As an Analyst on Hilton's Americas Marketing team \- reporting into our Manager, Hotel Level Marketing Agency Solutions- you will be part of the broader Commercial Services organization collaborating with revenue management, sales, and analytics, the core of Hilton's commercial engine, to deliver profitable growth\.
Join our newly launched in\-house marketing agency, where creativity meets performance\. You'll help shape our transformation by managing multi\-channel marketing campaigns with the goal of driving commercial performance\.
This strategic role blends creativity, digital marketing expertise, data\-driven execution, and hotel partnership together\. You'll manage a portfolio of hotels, improve paid media strategies, and ensure engagement in our Hotel Level Marketing Program\.
**HOW WE WILL SUPPORT YOU**
Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to programs and benefits such as:
+ Go Hilton travel program: 110 nights of discounted travel with room rates as low as $40/night
+ Hilton Shares: Our employee stock purchase program \(ESPP\) \- you can purchase Hilton shares at a 15 percent discount
+ Paid parental leave for eligible Team Members, including partners and adoptive parents
+ Mental health resources including free counseling through our Employee Assistance Program
+ Paid Time Off \(PTO\)
+ Learn more about the rest of our benefits \(******************************************
At Hilton, we believe every Team Member is a leader\. We are committed to offering leadership development opportunities and programs through every step of a Team Member's career journey and at every level, both in our hotels and across corporate\.
\*\*Available benefits may vary depending upon terms and conditions of employment and are subject to the terms and conditions of the plans\.
**HOW YOU WILL MAKE AN IMPACT**
Your role is important and below are some of the fundamental job duties that make your work unique\.
**What your day\-to\-day will be like:**
+ Strategic Hotel Partner: You will be responsible for a portfolio of hotels aligned by market, serving as a marketing advisor and crafting tailored paid media marketing strategies\.
+ Campaign Strategy, Execution, and Optimization: You will provide budget and investment recommendations, translate commercial performance data from analytics platforms into actionable insights, and lead the strategy of multi\-channel marketing campaigns -including the execution of paid search, paid social, metasearch, and more\.
**How you will collaborate with others:**
+ You will meet with the hotels in your assigned portfolio and communicate campaign performance, risks, and opportunities\.
+ You will be the central liaison between the hotel, agency partners, and Enterprise partner teams
**What projects you will take ownership of:**
+ Program Innovation & Advocacy: Understand hotel needs and identify opportunities for program evolution
**WHY YOU'LL BE A GREAT FIT**
**You have these minimum qualifications:**
+ One \(1\) year of professional work experience in paid media
+ Experience in Meta and Google Ads, including campaign strategy and optimization across Search, Display, and Video, with an understanding of audience targeting, bidding strategies, and performance measurement\.
+ Travel 20%\.
**It would be useful if you have:**
+ Bachelor's degree in marketing, advertising, or a related field\.
+ Experience working within Salesforce and Adobe Analytics
+ Professional certifications from Google and Meta\.
+ A marketing or media agency background, including hands\-on account management experience\.
+ Located in Chicago, IL area
**WHAT IT IS LIKE WORKING FOR HILTON**
Hilton, the \#1 World's Best Workplace, is a leading global hospitality company with a diverse portfolio of world\-class brands \(**************************************** \. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more\-than 100\-year history\. Hilton is proud to have an award\-winning workplace culture and we are consistently named among one of the World's Best Workplaces\. Check out the Hilton Careers blog \(************************************** and Instagram \(******************************************** to learn more about what it's like to be on Team Hilton\!\.
We provide reasonable accommodations to qualified persons with disabilities to perform the essential functions of the position and provide other benefits and privileges of employment in accordance with applicable law\. Please contact us \(https://cdn\.phenompeople\.com/CareerConnectResources/prod/HILTGLOBAL/documents/Applicant\_Accommodation\_and\_Accessibility\_Assistance\-English\-20************253430519\.pdf\) if you require an accommodation during the application process\.
Hilton offers its eligible team members a comprehensive benefits package including medical and prescription drug coverage, dental coverage, vision coverage, life insurance, short\-and long\-term disability insurance, access to our employee stock purchase plan \(ESPP\) where you can purchase Hilton shares at a 15 percent discount, a 401\(k\) savings plan, 20 days of paid time off accruing over your first year of employment and increasing up to 25 days after completing one year of full employment, up to 12 weeks of paid leave for birth parents and 4 weeks for non\-birth parents, 10 paid holidays and 2 floating holidays throughout the year, up to 5 bereavement days, flexible spending accounts, a health savings account, an employee assistance program, access to a care coordination program \("Wellthy"\), a legal services program, an educational assistance program, adoption assistance, a backup childcare program, pre\-tax commuter benefit and our travel discount\. The annual salary range for this role is $55,000 \- $80,000 and is determined based on applicable and specialized experience and location\. Subject to plan terms and conditions, you will be eligible to participate in the Hilton Annual Incentive \(Bonus\) Plan, consistent with other team members at the same level and/or position within the Company\.\#LI\-REMOTE
**Job:** _Sales and Marketing_
**Title:** _Analyst, Hotel Level Marketing \- Agency Solutions_
**Location:** _null_
**Requisition ID:** _COR015G3_
**EOE/AA/Disabled/Veterans**
Houseperson InterContinental Hotel and Conference Center
Intercontinental Hotels Group job in Cleveland, OH
At IHG, we've made a promise. As one of the world's leading hotel groups, we're here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected - wherever they are in the world. Want to be part of the journey?
As the world's first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental️ brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you'd like to embrace a world of opportunities, we'd like to welcome you to the world's most international luxury hotel brand.
Auto-ApplyFront Office Agent
Cleveland, OH job
At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. Front Office associates are responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. Other duties may include processing forms of payment and responding to guest inquires. You'll be the face of Hyatt as a Front Office Associate. If you have worked at other Hotels as a front desk clerk or you have an interest in hotel clerk jobs, we'd love to hear from you!
Click here to spend a 'day in the life' of a hospitality professional at a full-service hotel via our virtual reality experience.
Attnd Laundry - Valet Presser
Intercontinental Hotels Group job in Cleveland, OH
We take laundry seriously. So, we're searching for a Laundry Valet Presser Attendant with an exceptional eye for detail and a passion for perfection to make sure every single linen and guest item is washed, dried, and folded to meet our exceptional standards.
A little taste of your day-to-day:
Every day is different, but you'll mostly be:
● Sorting laundry by colour, material, and level of soiling
● Inspecting all laundry and linen for damage or stains - keeping a record of any items that don't make the grade
● Operating washers and dryers to their recommended capacity and manufacturer guidelines
● Adding the correct chemicals in the right quantities for each wash cycle
● Folding and storing clean linen - operating the linen feeder, sheet folder, towel folder and table linen ironing machines
What We need from you:
● It's a physical role and you'll be on your feet most of the day, so fitness is important
● Carrying or lifting items weighing up to 75 pounds and pushing and/or pulling approximately 400 pounds
● You may need to bend, stoop, and kneel to complete some activities
● Frequently working in areas of high temperatures around heavy equipment
● Reading and writing abilities and basic math skills are utilized when determining amounts of chemicals to treat laundry and stains and logging appropriate poundage.
● Outstanding organizational and time management skills
What you can expect from us:
We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life - including a full uniform, impressive room discounts and some of the best training in the business.
Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well - both inside and outside of work - and through our my Wellbeing
framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.
The rate of pay for this role is at $17.00 per hour.
So, join us and you'll become part of our ever-growing global family.
Auto-ApplyHousekeeping Manager - Hilton Columbus Downtown
Franklin, OH job
Nestled in the heart of the Short North Arts District, connected to the Greater Columbus Convention Center, our hotel boasts two towers with 1,000 guest rooms, 75,000 square feet of event space and several unique dining experiences. The Housekeeping Team at the Hilton Columbus Downtown is currently seeking a Housekeeping Manager (Full-Time) to work at our award-winning property. Bring your talents to the table in a creative, dynamic atmosphere, with teammates that share the same passion for hospitality!
What will I be doing?
As a Housekeeping Manager, you would be responsible for managing daily Housekeeping operations in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
* Manage daily Housekeeping operations to include, but not limited to, maintaining cleanliness, service and product quality standards of guest rooms, public spaces, restrooms, offices and banquet/meeting/conference rooms
* Ensure rooms are clean and available to guests in a timely and efficient manner
* Manage daily systems use and management, cost controls and overall profitability, systems use and management, budgeting and forecasting, department management, policy and procedure implementation and enforcement and meeting participation and facilitation
* Assist in monitoring and developing team member performance to include, but not limited to, providing supervision, conducting counseling and evaluations and delivering recognition and reward
* Oversee and conduct room inspections
* Recruit, interview and train team members
What are the benefits of working for Hilton?
* Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:
* Go Hilton travel program: 100 nights of discounted travel
* Access to your pay when you need it through DailyPay
* Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount!
* Maternity and parental leave, including 12 weeks of paid leave for birthing parents and 4 weeks of paid leave for eligible Team Members, including partners and adoptive parents
* Discounted Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including college degrees and professional certifications
* Flexible shifts and days off
* Comprehensive Health Insurance coverage for you and your family
* Mental health resources including free counseling through our Employee Assistance Program
* Best-in-Class Paid Time Off (PTO)
* 401K plan and company match to help save for your retirement
Available benefits may vary depending upon property-specific terms and conditions of employment
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
* Hospitality - We're passionate about delivering exceptional guest experiences.
* Integrity - We do the right thing, all the time.
* Leadership - We're leaders in our industry and in our communities.
* Teamwork - We're team players in everything we do.
* Ownership - We're the owners of our actions and decisions.
* Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
* Quality
* Productivity
* Dependability
* Customer Focus
* Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
Project Manager - BS TEST - DO NOT APPLY
Westlake, OH job
McDonald's is proud to be one of the most recognized brands in the world, with restaurants in over 100 countries and billions of customers served each year. As the global leader in the food service industry, we have a legacy of innovation and hard work that continues to drive us. Today, we are growing with velocity and are focused on modernizing our experiences, not to make a different McDonald's, but to build a better McDonald's.
We are moving fast and are adding to our best-in-class team. Joining McDonald's means thinking big every day and preparing for a career that can have impact around the world. We are customer obsessed, committed to being leaders, and believe we are better when we work together. Over the last couple years, we've launched home delivery, modernized our restaurant experience through digital enhancements and have so much more to come.
We are dedicated to using our scale for good: good for people, our industry and the planet. From ambitious recycling initiatives and balanced sourcing efforts to our partnership with Ronald McDonald House Charities, we are constantly improving. We see every single day as a chance to have a genuine impact on our customers, our people and our partners.
Our new, state-of-the-art headquarters is located in the booming West Loop area in the heart of downtown Chicago. It's set up to be a global hub that cultivates innovation. Take a class at Hamburger University, sample future menu items in our Test Kitchen, and utilize the latest technology to communicate with your team around the globe! Our office helps us connect with each other like never before. Participate in monthly organized events, enjoy massive outdoor spaces, an 8000 square foot gym, and an onsite McDonald's serving international favorites.
Additional Information
McDonald's is committed to providing qualified individuals with disabilities reasonable accommodations to perform the essential functions of their jobs. Additionally, if you (or another applicant of whom you are aware) require assistance accessing or reading this job posting or otherwise seek assistance in the application process, please contact
[email protected]
McDonald's provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Nothing in this job posting or description should be construed as an offer or guarantee of employment.
Barista/Market Attendant, The Market (Part-Time) - Hilton Columbus Downtown
Franklin, OH job
Nestled in the heart of the Short North Arts District, connected to the Greater Columbus Convention Center, our hotel boasts two towers with 1,000 guest rooms, 75,000 square feet of event space and several unique dining experiences. The Market Team at the Hilton Columbus Downtown is currently seeking a Barista/Market Attendant (Part Time) to work at our award-winning property. Bring your talents to the table in a creative, dynamic atmosphere, with teammates that share the same passion for hospitality!
Check us out: Hilton Columbus | Food & Drink
We offer amazing benefits such as worldwide travel discounts, DailyPay, FREE parking or discounted bus pass, shift meals, paid time off starting on your first day, and much more!
What will I be doing?
As a Market Attendant, you would be responsible for greeting and serving guests beverages and/or food in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
* Greet guests and respond to guest requests in a timely, friendly and efficient manner
* Brew, sell, promote and prepare beverages according to established recipes and standards
* Prepare in house snacks and sandwiches as needed
* Take guest beverage orders and accurately input orders in appropriate point-of-sale system
* Maintains cleanliness of work area/outlet
* Accurately total, process and collect payments from guests to include, but not limited to, using the point-of-sale system, handling money, processing credit and debit cards, making change and processing gift certificates and cards
* Requisition, stock and rotate products
* Secure and store all beverages, food and other equipment items
* Deposit cash drops, secure and balance bank and sign out/in keys
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
* Hospitality - We're passionate about delivering exceptional guest experiences.
* Integrity - We do the right thing, all the time.
* Leadership - We're leaders in our industry and in our communities.
* Teamwork - We're team players in everything we do.
* Ownership - We're the owners of our actions and decisions.
* Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
* Quality
* Productivity
* Dependability
* Customer Focus
* Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
What are the benefits of working for Hilton?
Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:
* Go Hilton travel program: 100 nights of discounted travel
* Access to your pay when you need it through DailyPay
* Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount!
* Maternity and parental leave, including 12 weeks of paid leave for birthing parents and four weeks of paid leave for eligible Team Members,
including partners and adoptive parents
* Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild
Education, including: college degrees and professional certifications
* Flexible shifts and days off
* Comprehensive Health Insurance coverage for you and your family, including Telemedicine and at-home care via AmazonCare
* Mental health resources including free counseling through our Employee Assistance Program
* Best-in-Class Paid Time Off (PTO)
* 401K plan and company match to help save for your retirement
Available benefits may vary depending upon property-specific terms and conditions of employment
Restaurant Facilities Maintenance
Cincinnati, OH job
to install, troubleshoot, repair and maintain all restaurant equipment and facilities, within assigned restaurants, according to safety, systems and process standards. Ensures timely and accurate completion of preventative
maintenance work orders, while providing ongoing equipment care to the
Operations team in support of the achievement of the organization's business
goals and objectives.
Preventative Maintenance - Ensures timely and
accurate completion of regular preventative maintenance work orders, while
providing ongoing equipment care to the operations team to assist managers in
controlling repair and maintenance costs. In partnership with the Facilities
Manager, utilizes warranty tracking to help minimize repair costs.
Projects - As the business requires and directed by the
Facilities Manager, technician conducts assigned projects that require
carpentry, electrical, plumbing, and ceramic tile assistance. Assists other
technicians as needed.
Maintenance Inventory & Work Area - Maintains proper maintenance vehicle inventories to ensure effective and efficient
repairs/replacements of standard restaurant equipment maintenance. Maintains clean and orderly work areas to include vehicle cleanliness and maintenance.
List Knowledge, Qualifications, Skills, Experience
High school diploma/GED, plus 5+ years of experience in maintenance/facilities
Electrical and HVAC experience is helpful
EPA Certified
Refrigeration is helpful
Valid driver's license and good driving record required
Strong communications skills (English required, Spanish helpful)
Self-starter and can manage time to meet frequently changing deadlines in a fast-paced environment
Requsition ID: PDX_MC_F4F882B0-E921-41F7-9803-50CC19E08FED_16071
McDonald's provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Nothing in this job posting or description should be construed as an offer or guarantee of employment.
Director of Food and Beverage - Hilton Columbus Downtown
Franklin, OH job
The award-winning Hilton Columbus Downtown is looking for a Director of Food and Beverage. With this property already receiving top awards within Hilton (ex. 6-time Connie Award Winner and F&B Program of the Year), rated as an AAA 4-Diamond Hotel, and recently completed a multi-million-dollar expansion, this is an incredible opportunity. Located in the heart of the city, this property has 1,000 rooms, 75,000 square feet of banquet space, and 6 food and beverage outlets.
What will I be doing?
As the Director of Food and Beverage, you would be responsible for the direction and organization of activities and services of all hotel food and beverage outlets (restaurants, lounges, room service, coffee shops, etc.) in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
* Oversee all of Food and Beverage operations to include, but not limited to, guest service, food and beverage quality, inventory management, outlet reservations and occupancy, systems management, budget and forecasting, marketing, report generation, department management and meeting participation and facilitation
* Monitor and develop team member performance to include, but not limited to, providing supervision and professional development, scheduling, conducting counseling and evaluations and delivering recognition and reward
* Develop and implement menus and food and beverage marketing strategies in partnership with the Director and the culinary team
* Monitor and assess service and satisfaction trends, evaluate and address issues and make improvements accordingly
* Ensure compliance with health, safety, sanitation and alcohol awareness standards
* Recruit, interview and train team members
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
* Hospitality - We're passionate about delivering exceptional guest experiences.
* Integrity - We do the right thing, all the time.
* Leadership - We're leaders in our industry and in our communities.
* Teamwork - We're team players in everything we do.
* Ownership - We're the owners of our actions and decisions.
* Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
* Quality
* Productivity
* Dependability
* Customer Focus
* Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
The Benefits - Hilton is proud to have an award-winning workplace culture ranking #1 Best Company To Work For in the World. We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including:
* Medical Insurance Coverage - for you and your family
* Mental health resources including Employee Assistance Program
* Best-in-Class Paid Time Off (PTO)
* Go Hilton travel program: 100 nights of discounted travel
* Parental leave to support new parents
* 401K plan and company match to help save for your retirement
* Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
* Debt-free education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications*
* Career growth and development
* Recognition and rewards programs