InterContinental Hotels Group Resources, Inc. jobs in Alpharetta, GA - 1235 jobs

A global function that provides consultation, resolution and support to all hotel departments, hotel ownership and management groups, IHG internal partners, such as FPS, RMH, & Commercial, as well as external OTA partners and travel agents. Handle incoming/outgoing consultations, as well as educational events, via calls, emails or via Microsoft Teams to answer questions or provide information regarding brand initiatives, hotel standards and operations. Provide troubleshooting and solving for rate and inventory management issues that impact hotel performance and revenue. Solving system connection problems between IHG and partners and any other related technical matters. Handle and resolve OTA/indirect and direct channel distribution/connection issues as well as content related items. Provide support around service and quality planning. Lead in disaster triage for hotels in America's Region, including all natural disasters and any incident on property. Your day to day * Specializes in hotel operations that include supporting all current initiatives and policies across the organization. Must be able to solve sophisticated technical issues as well as know and retain high levels of data that support operational function of hotels. * Investigate booking and content distribution issues and other barriers to revenue generation when reported by hotels, IHG personnel, or travel industry customers. Capture trends and report issues impacting normal hotel operations based on daily contacts. * Create informational resources for the purpose of providing tools that can be easily accessed by hotel staff, owners, management companies and internal partners allowing the facilitation of self-service support * Responsible for supporting and trouble shooting distribution errors, rate parity, revenue and systems management. * Frontline support and triage of significant operational impacts caused by large scale natural disasters in the AMER Region. * Investigate booking and content distribution issues and other barriers to revenue generation when reported by hotels, IHG personnel, or travel industry customers. Capture trends and report issues impacting normal hotel operations based on daily contacts * Provide accurate and timely responses to inquiries placed by both internal and external partners needing assistance with the IHG Ecosystem of departments, applications, and initiatives. * Complete special projects as required. What we need from you * Fluency in Japanese is required for this position. * 5-10 years progressive work-related experience with demonstrated proficiency in hotel operations. Technology proficiencies also a must. * Experience and knowledge of hotel operations; of rules, laws and of applicable systems and programs * Strong clear, concise and succinct communication skills, including adapting both verbal and written communications to the needs and level of user. This includes internal teams and partners, hotel General Managers, management executives and hotel owners. * Must be able to demonstrate and execute on strong troubleshooting skills with attention to detail. * Strong technical skills to support and troubleshoot system connections between IHG and partners. * Demonstrated knowledge and application of hotel systems, programs and training principles and procedures. * Demonstrated ability to keep current with industry trends/changes. * Demonstrated problem solving and time management skills. * Demonstrated attention to detail and ability to manage multiple tasks/clients required. * Ability to create and sustain high impact, trusted relationships * Ability to see big picture, but possessing strong technical skills, * Ability to make connections across the business * Strong communication skills written and verbal * Strong technical skills including Excel, PowerPoint, Outlook and Microsoft Teams * Bachelor's degree in Hotel Management, Business, Education, or a relevant field of work or an equivalent combination of education and work-related experience. Location - Atlanta, GA; Our hybrid work structure is an expectation of three (3) days a week in office. This expectation may be adjusted to evolve with the changing needs of the business. The salary range for this role is $46,226.00 to $73,000.00. This role is also eligible for bonus pay (as applicable). We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401K, and other benefits to employees.

What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! EOE/AA/Disabled/Veterans Signia by Hilton Atlanta - where charm and grace welcome the world with 4-star service is looking for a Guest Experience Manager! This position will report to the Director of Rooms and will oversee a team of 7 per shift including bellperson, concierge and pre arrival coordinators to help elevate the guest experience, this is a 976-room milestone property with over 140,000 sq. ft. in banquet space and 8 unique F&B outlets! The ideal candidate will have 1 year of OnQ experience and 1 year management experience in a similar role within Hilton. Having previous luxury experience with Forbes training is required Shift Pattern\: Open availability and Weekend/holiday availability are required. This role will require all shifts including overnights The Benefits\:* We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including\:* Access to your pay when you need it through DailyPay Medical Insurance for you and your family Mental Health Resources Best-in-Class Paid Time Off (PTO) Go Hilton travel discount program Supportive parental leave Matching 401(k) Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount Debt-free education\: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more) Career growth and development Team Member Resource Groups Recognition and rewards programs * Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable. #LI-VM1 What will I be doing? Source & Coordinate with concierge and pre-arrival coordinators to enhance guest experience. Review all arrivals for the upcoming days and ensure all preferences are communicated with relevant departments Run reports to prepare for VIP Arrivals with all operational departments Coordinate all guest preferences with other departments (IRD, HSK, ENG) on a daily basis Responsible for physical inspection of rooms with special requests prior to arrival Coordinate all VIP amenities requested by Sales, Business Travel Sales Manager, Executive Office… and more. Assist the Front Office Team in the day to day Departmental/Hotel operations Monitor and assess service and satisfaction trends, evaluate and address issues and make improvements accordingly Oversee daily operations in all Guest Services departments Monitor and develop team member performance to include, but not limited to, providing supervision, scheduling, conducting counseling and evaluations and delivering recognition and reward Manage administrative projects and ensure adherence to established quality standards

What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! EOE/AA/Disabled/Veterans The Hilton Atlanta and Towers is looking for their next Assistant Director of Front Office Located in the heart of Downtown Atlanta, this hotel is one mile away from renowned attractions and premier venues. This hotel features 1249 modern guestrooms with meeting spaces that give the flexibility of 51 individual meeting rooms, 2 ballrooms for a total of 131,730 square feet. This role reports directly to the Director of Front Office and will oversee a total of 8 team members per shift including Assistant Front Office Managers, Supervisors and Guest Service Agents Our ideal candidate will have previous hotel front desk managment experience, able to work well under pressure and in a team setting, should excel in leading a team, handling guest inquiries with professionalism and warmth, and ensuring seamless check-in and check-out experiences, previous experience working with Hilton and OnQ are required. Being flexible with their availability is required Shift Pattern\: Full open availability (Holidays and Weekends are required) The Benefits - Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as: Access to pay when you need it through DailyPay Medical Insurance Coverage - for you and your family Mental health resources including Employee Assistance Program Best-in-Class Paid Time Off (PTO) Go Hilton travel program\: 100 nights of discounted travel Parental leave to support new parents Debt-Free Education\: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including\: college degrees and professional certifications* 401K plan and company match to help save for your retirement Hilton Shares\: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount Career growth and development Team Member Resource Groups Recognition and rewards programs * Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable. What will I be doing? Assist in the direction and administration of all Front Office operations to include, but not limited to, guest service and registration (check-in/check-out), room inventory and availability, marketing initiatives, systems use and management, budgeting and forecasting, department management, policy and procedure implementation and enforcement and meeting participation and facilitation Assist in monitoring and developing team member performance to include, but not limited to, providing supervision and professional development, scheduling, conducting counseling and evaluations and delivering recognition and reward Monitor and assess service and satisfaction trends, evaluate and address issues and make improvements accordingly Oversee the VIP process to include, but not limited to, reviewing VIP reservations, administering amenity orders, managing resumes for incoming guests and groups, updating inventory in the system, monitoring special requests and overseeing rate changes on in-house guests Initiate and implement marketing up-selling techniques to promote hotel services and facilities to maximize room occupancy and overall revenue Ensure team members have current knowledge of hotel products, services, facilities, events, pricing and policies and knowledge of the local area and events Run and complete daily reports, analyze data and make decisions based on data Resolve guest issues and concerns to guest satisfaction Recruit, interview and train team members

Guest Request Runner is responsible for fulfilling guest requests and making deliveries in guest rooms in a timely manner. This person must have good communication skills as well as the ability to pull and push heavy loads. **Qualifications:** Qualifications: + A true desire to satisfy the needs of others in a fast paced environment. + Verbal and written communication skills. + Ability to stand for long periods of time and walk moderate distances. + Ability to lift, pull, and push a heavy weight (50 pounds or greater). + Must be able to work a flexible schedule, including weekends and holidays. **Primary Location:** US-GA-Atlanta **Organization:** Hyatt Regency Atlanta **Pay Basis:** Hourly **Job Level:** Full-time **Job:** Guest Services **Req ID:** ATL007761 Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.

Perform hotel security duties and procedures to ensure the safety and security of guests, employees and the property as well as the property's assets. . DUTIES AND RESPONSIBILITIES: * Perform daily inspection and ensure compliance of hotel security and safety requirements and procedures in order to protect hotel property, employees and guests against theft, crime, threats and safety hazards. This may include and is not limited to: o patrolling and inspecting with specified equipment the assigned areas to include all public areas of the property including meeting rooms, entrances and outside building and grounds; monitoring surveillance cameras and checking areas for unauthorized persons or vehicles and coordinating towing of vehicles, unlocked doors and fire and safety hazards and document all actions o maintaining the Security procedures and audit/department logs that may include lost and found, storing guests' valuables, key control, emergency procedures, health and safety hazard procedures for all employees and guests o ensuring all guest room doors are secured and assist guest with room access and moving/removing guest possessions or inventory if required o escorting staff and guest to car if requested o inspecting purses, packages or bags of employees if designated by management and employees work identification and accuracy of employee time cards as they arrive/leave the property * Investigate loss and safety incidents involving guests, employees and/or hotel loss and safety exposure and comply with state and government regulations and hotel procedures to prevent/minimize the loss from theft and other safety risk or litigation against the hotel. Such investigations may include theft or lost items, noise complaints, assault complaints, food poisoning complaints, intoxication incidents, other guest complaints and safety hazard accidents and incidents. May have to administer CPR on guest or staff member in accordance to guidelines and communicate specified information to EMS/medical personnel as required. Complete documented reports in accordance to Company and hotel polices and procedures. * Assist in training/educating employees on current safety and security issues to ensure compliance with all Company loss control policies and current security, and safety regulations. Inform management of hazardous situations, emergencies or threats to the security of guests, employees or hotel assets. Schedule preventative maintenance and repairs to security equipment or hotel property as needed and ensure that equipment is prepared and operational for the following day's work. * Record necessary and pertinent incident reports or information to police and fire agencies involving investigations and to Corporate Legal department, Corporate Claims Management department, insurance agencies and outside attorneys to assist in case evaluation, settlement or defense involving lawsuits against the Company. * Respond in a courteous and prompt manner to all guest related incidents, questions, complaints and/or requests to ensure strong guest satisfaction. * Promote teamwork and quality service through daily communication and coordination with other departments. Key departmental contacts include all hotel staff, Corporate Hotel Management Group and Corporate Risk Management and Legal department. * Perform other duties as assigned; such as may handle deliveries received during non-business hours. QUALIFICATIONS AND REQUIREMENTS: High school diploma or equivalent, plus one year of security and safety experience, or equivalent combination of education and experience. Must speak fluent English. Other languages preferred This job requires ability to perform the following: * Carrying, lifting, pushing and/or pulling items weighing up to 50-100 pounds * Frequently standing up and moving about the facility * Frequently handling objects and equipment to secure the facility • Frequently bending, stooping, and kneeling Other: * Communication skills are utilized a significant amount of time when interacting with the guests and employees. * Certification in safety and training and/or licensed as a Security Officer or Law Enforcement Officer may be required. Certified CPR, First Aid instructor and training in law enforcement techniques may be required or highly desired. * Working knowledge of local laws, investigation methods, OSHA requirements and fire codes and life safety codes. * Problem solving, reasoning, motivating, organizational and training abilities are used when an emergency situation occurs. * Reading and writing abilities are utilized in order to document or record all tasks completed, to order supplies, to receive their instructions for the day and/or to read safety and security procedures. * Mathematical skills, including basic math, are used occasionally. The hourly pay rate for this role is $17. We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401k, and many other benefits to eligible employees.

Participates in cold food production. Presents cold food at all events in a cost effective and safe manner. Responsible for production of cold food for events. Assists in the creation and makes recommendations for menu changes. Ensures compliance with health, safety, sanitation and alcohol awareness standards. Trains, supervises, schedules and assists in evaluating staff. What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! EOE/AA/Disabled/Veterans

What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! The Signia by Hilton Atlanta is looking for an experienced Event Manager to join the team! We're a premier meetings and events destination in downtown Atlanta, directly connected to Georgia World Congress Center, offering 976 rooms and 100,000+ sq. ft. of event space. We also boast luxury amenities, six dining venues, and proximity to major attractions like Mercedes-Benz Stadium and State Farm Arena. In this role, you would be one of 3 event managers reporting to the director and assistant director of events! You would handle groups of 150 - 300 guests. The ideal candidate for this position will possess a minimum of 2 years of event experience, at a "big box" hotel of Hilton or luxury brand! Shift Pattern: Monday through Friday, 8\:30am-5\:00pm (flexibility to work earlier/later and on some weekends required) Pay Rate: $32.25 per hour The Benefits - Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as: Access to your pay when you need it through DailyPay Medical Insurance Coverage - for you and your family Mental health resources including Employee Assistance Program Best-in-Class Paid Time Off (PTO) Go Hilton travel program\: 100 nights of discounted travel Parental leave to support new parents Debt-Free Education\: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including\: college degrees and professional certifications* 401K plan and company match to help save for your retirement Hilton Shares\: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount Career growth and development Team Member Resource Groups Recognition and rewards programs * Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable. What will I be doing? As an Event Manager, you will be responsible for event documentation and coordination with Sales, hotel departments, and customers to ensure consistent, high-level service throughout the pre-event, event, and post-event phases of all hotel events. You will ensure a seamless transition from sales to service and back to sales, identifying opportunities to maximize revenue through upselling and event enhancements. You will serve as the primary contact for the event planner following turnover on the property and will be responsible for ensuring a positive event experience. Organize, plan, and prioritize duties by developing clear plans and goals. Communicate effectively with internal and external clients through various channels, including telephone, email, and in-person interactions. Build and maintain strong client relationships to set and meet expectations. Demonstrate comprehensive knowledge of job systems, products, and processes. Resolve conflicts, negotiate with others, and handle complaints, disputes, and grievances. Influence and sell to both internal and external clients to maximize event opportunities. Make decisions and solve problems by analyzing issues and determining the best solutions. Deliver high-quality service by understanding guest needs and providing direction, guidance, feedback, and coaching when required. Participate in customer site inspections and assist with the sales process as needed. Perform other duties as necessary based on business needs. Maintain regular attendance to ensure consistent service EOE/AA/Disabled/Veterans

The Payroll Operations Analyst is a hands-on payroll professional responsible for supporting day-to-day payroll processing, validation activities, and issue resolution across the payroll lifecycle. This role helps ensure payroll results are accurate, timely, and well-supported, while identifying items that require escalation and contributing to a positive employee experience. This is a true execution role for someone who is reliable, detail-oriented, and proactive, demonstrating readiness to engage deeply in complex operational details while exercising sound judgment, urgency, and accountability in highly collaborative team environment. Your day to day Support day-to-day payroll processing activities, pre-pay validations, and readiness tasks across assigned pay cycles Perform operational checks and review activities to help ensure accurate and timely pay outcomes Monitor and track service tickets, inquiries, and exceptions, ensuring timely follow-through and communication Partner with HR, Finance, and vendor teams to gather missing information, clarify discrepancies, and coordinate actions Maintain task tracking, exception logs, reconciliation evidence, and process documentation Identify items that do not look right, assess potential impact, and escalate appropriately with clear supporting detail Support off-cycle and exception based payroll activities as assigned Assist with post-pay reviews and close-out checks Contribute observations and ideas that support process consistency and improvement Success Measures Work is accurate, timely, and well-documented Issues are identified early and escalated appropriately Tickets and exceptions are tracked, documented, and monitored to resolution Operational checks are performed consistently and reliably Demonstrates dependability, responsiveness, and a solution-oriented approach in daily work Consistently follows issues through to closure, helping ensure accurate pay and reliable payroll service delivery What we need from you 3-5+ years of payroll operations or payroll support experience Experience with Oracle HCM or a similar enterprise payroll platform Familiarity with ADP SmartCompliance or similar tools (or ability to learn quickly) Strong Excel skills for validations, lookups, and data checks High attention to detail with reliability, accuracy, and follow-through Ability to recognize risk indicators and escalate confidently Strong written and verbal communication; clear documentation and issue summary skills A service-oriented mindset with urgency around the employee experience Experience supporting pre-pay / post-pay checks or exception reviews Exposure to vendor-supported payroll environments Experience working in a maturing or transformation stage operation Demonstrated curiosity and learning mindset Location - Any major metropolitan city. The salary range for this role is $46,226.00 to $95,000.00. This role is also eligible for bonus pay (as applicable). We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401K, and other benefits to employees.

Responsibilities include managing all on-site PIP renovation / conversion design and construction activities to ensure compliance or non-compliance with franchise License Agreement, including conformance with any associated PIP, Plan Review and FF&E submittals, and brand standards, including life safety and ADA requirements. Provide design, construction expertise and assistance to IHG franchisees and their assigned design team members through all phases of their PIP projects, including working out design / construction solutions as project field conditions arise, thus ensuring timely and successful completion of projects while promoting Great Hotels Guests Love. May lead and review the work of less experienced staff by providing mentoring, technical guidance and/or training in daily activities. From time to time provide feedback to management and brand on product related issues / recommendations for improvements. Your day to day Property Improvement Plan (PIP) projects - Conduct PIP renovation inspections and product assessments using the Brand Master Plan PIP Strategy for existing and conversion hotels seeking IHG franchise licensing or re-licensing. Perform comprehensive property walkthroughs to evaluate design relevance, product condition, and compliance with brand standards, life safety requirements, and building codes. Develop detailed PIP narrative documents outlining renovation requirements to improve GuestView scores and revenue performance. Lead onsite design reviews and manage PIP execution with ownership throughout a 12-24 month renovation period to ensure timely completion and full compliance with approved plans, brand standards, and codes. Conversion projects - Conduct multiple progress visits, referencing Plan Review documents and correspondence, for hotels entering the IHG system through the New Hotel Opening Program (NHOP). Meet with ownership during renovations to set project expectations, assess readiness, resolve field issues, and ensure compliance with PIP and Plan requirements, brand and life safety standards, building codes, and ADA. Proactively partner with the mid-scale Development team and owners prior to Franchise Approval Committee (FAC) review to align on scope, design issues, and renovation timelines, improving FAC approval success and timely license execution for new builds and PIP conversions. Serve as the first‑level PIP appeal contact for waiver and timeline extension requests, negotiating scope and completion schedules. Assess project progress and recommend PIP default for non‑compliant or delayed hotels when necessary, while developing viable strategies to bring properties into timely PIP compliance. Consult with franchisees, design professionals and hotel owners to assist in the development of construction schedules for Property Improvement Plan (PIP) hotel projects. Review site plans to ensure compliance with applicable laws, company regulations and brand standards, and comment on required changes or improvements to such plans. Effectively manage an assigned territory by evaluating and tracking progress all ongoing PIP project field activities, prepare written reports and/or summaries for management as needed. As part of the License Agreement documentation trail, provide timely written follow-up (reports, letters and emails) associated with all site visits and other forms of communication or agreements with Licensee and their assign representatives. Owner Relations - Build strong franchisee/owner relationships by providing reasonable support, addressing design, construction, and PIP waiver requests, and offering practical design solutions, including recommending qualified design professionals when needed. What we need from you Bachelor's Degree in Architecture, Design, Construction Management, or a relevant field of work, or an equivalent combination of education and work related experience. NCIDQ, AIA or ASID certifications preferred. CAD training and familiarity with CAD systems also preferred. 5 to 7+ years progressive work-related experience in design and/or architecture, with demonstrated technical proficiency related to the position. Previous experience in the hotel industry or similar desired. Project Management skills. Project management experience in organizing, planning and executing complex, large-scale projects from conception through implementation. Communicate effectively-verbally and in writing-with PCs, architects, designers, and contractors, clearly conveying project requirements. Prepare thorough plan reviews that clearly document Brand standards and life safety requirements in response to project submittals. Demonstrate knowledge of brand standards and full understanding of the differences in the various brand standards; a clear understanding of ADA requirements and Company Life Safety Requirements. Ability to read architectural, mechanical, plumbing, sprinkler, and electrical drawings, and produce comprehensive technical PIP renovation documents incorporated into franchise License Agreements. Stay current on construction trends, codes, and design through ongoing professional education. Demonstrate ability to effectively prioritize project details and manage time usage to track active renovation, conversion and new development properties, and to determine if plans have been submitted in a timely manner. Travel - 75% Location - Remote: **Candidate must reside in a major US city near a major airport. Preference for one of the following locations: Texas; Portland, OR, Seattle, WA, Denver, CO or Atlanta, GA.** The salary range for this role is $74,000.00 to $105,000.00. This role is also eligible for bonus pay (as applicable). We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401K, and other benefits to employees. #LI-YM1

The Hilton Atlanta and Towers and Signia by Hilton Atlanta looking for their next Senior Sales Manager. The Hilton Atlanta and Towers offer 1249 guestrooms and an impressive 131,730 square feet of versatile event space. With 51 meeting rooms, including the largest ballroom spanning 38,976 square feet, it's an ideal destination for conferences, conventions, and upscale gatherings in Atlanta. The Signia by Hilton Atlanta offers breathtaking views of the city skyline, featuring 976 elegantly appointed rooms and 100,000 square feet of meeting space. The property includes 43 meeting rooms, with the largest spanning 37,980 square feet. Our ideal candidate has 3+ years of experience in a full-service convention hotel environment, specializing in the SMERF market, with a proven client following and strong sales results. This individual is highly motivated to exceed goals, build lasting client relationships, and thrive in a collaborative team setting. They are organized, adept at managing a high volume of leads, and skilled at closing business quickly. Above all, they are driven, ambitious, and eager to succeed. This role is preferred to be in market with potential to work from home based on sales performance. For candidates who significantly exceed these qualifications, we will consider offering a full-time remote position, provided they reside in a major metropolitan area within the Northeast or Southeast territory. Shift Pattern: This role is primarily Monday - Friday 8:30am - 5:00pm with the ability to be flexible with their time to accommodate any client engagement events and site inspections. Pay Range: This is salaried role that qualifies to be part of the Hilton Sales Incentive plan that is paid quarterly, based on performance. The Benefits - Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as: * Access to pay when you need it through DailyPay * Medical Insurance Coverage - for you and your family * Mental health resources including Employee Assistance Program * Best-in-Class Paid Time Off (PTO) * Go Hilton travel program: 100 nights of discounted travel * Parental leave to support new parents * Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications* * 401K plan and company match to help save for your retirement * Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount * Career growth and development * Team Member Resource Groups * Recognition and rewards programs Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable. What will I be doing? The sales office in a hotel is a fast-paced, ever-changing environment and is a true launching pad for those who aspire to grow their careers in hospitality. Specifically, you would be responsible for performing the following tasks to the highest standards: * Research, solicit and generate new leads for group opportunities through database research and proactive sales efforts, maximizing new room revenue streams, to meet and exceed lead generation goals. * Represent the hotel in the development of market segment(s) and new customer relationships while maintaining existing relations with assigned accounts. Consistently strives to maximize revenue and profitability for all hotel revenue streams. * Develop a business strategy by analyzing historical, current and future hotel and market trends, implementing marketing initiatives to capture the maximum amount of lead revenue to meet and exceed sales goals. This role requires strong sales, communication, and networking skills. The ability to demonstrate a deep understanding of customer needs and then apply a disciplined approach to qualify, negotiate and secure new revenue for the hotel. Customer and Account Management - Apply strong sales skills to create customer value. Differentiate Hilton from the competition and bring clear value to customers and the organizations they represent. Prospecting - Demonstrate a mastery of the prospecting process. Identify potential customers. Prepare and implement your call strategy. Negotiations - Understand the customer and the business leaders expectations. Adapt to a changing market. Customer and Account Management: Actively engage with Hilton Worldwide Sales, Convention Bureau and Intermediaries to retain existing customers and secure new business for the Hotel. Develop and execute plans to engage in outside sales calls, industry tradeshows and customer events. Develop, execute and communicate a monthly, quarterly and annual business plan for a designated market. * Maintain up to date pipeline of business opportunities that will meet the short and long-term business objectives for the designated market. * Represent hotel in all interactions dealing with their customers relative to sales, including creating business proposals and executing contracts. * Conduct site inspections through masterful story telling with prospective and existing customers based on their individual needs. What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: * Hospitality - We're passionate about delivering exceptional guest experiences. * Integrity - We do the right thing, all the time. * Leadership - We're leaders in our industry and in our communities. * Teamwork - We're team players in everything we do. * Ownership - We're the owners of our actions and decisions. * Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: * Quality * Productivity * Dependability * Customer Focus * Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! #LI-ZR1

Role Purpose Under the guidance of a Vice President -Associate General Counsel or Senior Counsel, this Corporate Counsel provides legal counsel, support, and representation to the IHG Americas within the Franchise Licensing and Compliance domain. As part of a 30+ person Franchise Licensing and Compliance team, you will leverage your litigation and bankruptcy experience to effectively resolve issues and drive solutions with others in the Legal Department, business personnel, outside counsel, adversarial parties, external business partners, and other IHG stakeholders with whom the role interacts. Your Day-to-Day * Legal Management: Conduct, supervise, and manage mediations, trials, and other legal matters nationwide, utilizing and directing outside resources as appropriate. * Strategic Legal Direction: Develop strategic direction and alternatives on legal matters, utilizing outside counsel and other external resources to ensure cost-efficient and effective representation. * Communication & Reporting: Provide status reports on pending legal matters, advice on department/division legal issues, and clear communication to business stakeholders on commercial franchise contract and compliance matters. * Team Oversight: Direct and oversee internal and external team members to ensure performance is measured, administrative matters are completed timely, and budgets are developed, monitored, and met. * Legal Counseling: Counsel department or division management on relevant legal issues, assist in evaluating the legal impact of corporate strategies, and represent management in dealings with external parties. * Franchise Bankruptcy & Workout Strategies: Assist in managing franchise-related bankruptcy matters, provide legal support in developing owner workout strategies, and advise on legal risks associated with franchisee financial distress. * Document Drafting & Negotiation: Draft, review, and negotiate franchise agreements and related legal documents, analyze and negotiate changes made by franchisees, and develop approaches to move agreements to completion. What We Need from You * Education: Bachelor's Degree and Juris Doctor Degree; member of the Georgia State Bar in good standing. * Experience: 3+ years of post-qualification and progressive work-related experience in the practice of law with expertise in designated areas of responsibility. * Legal Document Drafting: Demonstrated ability to draft a variety of legal documents. * Litigation Management: Proficiency in managing litigation, assessing legal risk, and providing practical legal advice. * Project Management: Experience in organizing, planning, and executing large-scale projects from conception through implementation. * Communication Skills: Effective verbal and written communication for providing information to various stakeholders, adapting communication to the needs and level of the user. * Additional Skills: Analytical, research, and presentation skills, understanding of franchising, maintaining attorney-client privileged information, advanced knowledge of Microsoft applications, strong customer service and team-focused attitude, attention to detail, and flexibility in learning new areas of responsibility. Location: Atlanta, GA. Our hybrid work structure is an expectation of three (3) days a week in office. This expectation may be adjusted to evolve with the changing needs of the business. The salary range for this role is $139,000 to $189,000. This role is also eligible for bonus pay (as applicable). We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401K, and other benefits to employees. #LI-PS1

Signia by Hilton Atlanta - is looking to welcome a Concierge to join the team! The ideal candidate will bring prior experience with Hilton, including at least one year in a concierge or front desk role within a hotel setting. Experience in a luxury hotel environment is essential. They should demonstrate excellent communication skills, be adaptable and open to change, and possess strong email etiquette. Shift Pattern\: Open availability required Monday - Sunday between the hours of 7am - 11pm Pay Rate\: $17.50 per hour The Benefits\:* We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including\:* Access to your pay when you need it through DailyPay Medical Insurance for you and your family Mental Health Resources Best-in-Class Paid Time Off (PTO) Go Hilton travel discount program Supportive parental leave Matching 401(k) Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount Debt-free education\: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more) Career growth and development Team Member Resource Groups Recognition and rewards programs * Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable. What will I be doing? Provide information, recommendations and booking services for a variety of guest inquiries, including, but not limited to, directions, hours of outlet operation, hotel services, transportation and travel arrangements, tour and event tickets, restaurant reservations, and medical care Process and deliver messages for guests Retrieve mail, small packages and facsimiles for guests as requested Arrange and confirm recreational, business and dining activities both inside and outside the hotel for guests Respond to special requests for services including, but not limited to, dentists, doctors, child care, florists, etc. Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner Register VIP guests, as needed Promote Company marketing programs and distribute printed materials, as needed What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! EOE/AA/Disabled/Veterans

EOE/AA/Disabled/Veterans What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! Signia by Hilton Atlanta is searching for a talented Full-Time Banquet Houseperson to join their banquet operations team! This is a 976-room property with over 140,000 sq. ft. in banquet space and 8 unique F&B outlets! In this role, you will assist in overseeing banquet operations. This position will report to the Director of Banquets! The ideal candidate will be adaptable, hardworking, and passionate, with at least six months of experience as a Banquet Houseperson. Experience in a high-volume setting is highly preferred. Must be able to lift, push and pull minimum 50lbs. Shift Pattern\: Full-Time/ Full availability is required including weekdays, weekends, and holidays between the hours of 6am - 11\:30pm Pay Rate\: $12.50 per hour (plus gratuity) The Benefits: We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including\:* Access to your pay when you need it through DailyPay Medical Insurance for you and your family Mental Health Resources Best-in-Class Paid Time Off (PTO) Go Hilton travel discount program Supportive parental leave Matching 401(k) Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount Debt-free education\: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more) Career growth and development Team Member Resource Groups Recognition and rewards programs *Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable. What will I be doing? Set tables and chairs to meet function specifications. Clean meeting space including washing meeting room walls at beginning of events Clean meeting space including, but not limited to, vacuuming, sweeping, mopping, polishing, wiping areas and washing walls before and after events Communicate with guests and clients

Join Our McFamily as a Maintenance Superstar - Apply Today! Our family-oriented franchise is seeking dedicated individuals to help keep our restaurant running smoothly. If you're ready to join a supportive team with great benefits and growth potential, we'd love to hear from you! Why Work With Us? + Competitive wages + Employee discounts + Free meals + Tuition reimbursement + Paid time off (PTO) + Employee rewards & recognition program + Uniforms provided + Top-notch training + Growth opportunities What You'll Do: As a Maintenance Person, you'll play a key role in keeping our restaurant clean, safe, and well-maintained-inside and out. We'll equip you with the tools and training to succeed. Responsibilities may include: + Filtering oil fryers daily + Maintaining exterior grounds + Cleaning equipment, windows (inside and out), stock rooms, and restrooms + Unloading delivery trucks twice weekly + Emptying the trash compactor + Changing light bulbs + Clearing debris from HVAC/exhaust units and the roof Important Notes: This position is with a restaurant owned and operated by an independent franchisee, not McDonald's Corporation or McDonald's USA, LLC. The franchisee is solely responsible for all employment matters, including hiring, firing, discipline, staffing, and scheduling. McDonald's Corporation and McDonald's USA, LLC do not receive job applications, influence hiring decisions, or employ franchisee staff. If hired, your employer will be the independent franchisee. This posting offers a general overview of the role but isn't a complete job description. Maintenance team members handle various daily tasks, and not all essential duties are listed here. Requsition ID: PDX_MC_001FA84A-316F-410B-906D-C173E2CC68FC_23625 McDonald's Corporation and McDonald's USA, LLC (the "Company") are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company, including any corporate-owned restaurant, on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the Company. Please contact ********************************* if you need assistance completing any forms or to otherwise participate in the application process or to request or discuss an accommodation in connection with a job at the Company or at a McDonald's corporate-owned restaurant to which you are applying. McDonald's and its franchisees are taking proactive steps in response to the COVID-19 outbreak to ensure the safety in our restaurants across all communities. Our values of quality, service, and cleanliness continue to guide us. We're following direction from the CDC, state, and local governments and adhering to our deep cleaning procedures in every restaurant, every day. We also fully support employees who stay home from work if they are feeling sick. Read more about the ways we are prioritizing health at ************************************************************************************************************************ McDonald's and its franchisees are always looking for top candidates and encourage you to apply online. If you have any questions, please first call the restaurant as this will help the restaurant comply with any social distancing guidelines or other compliance obligations. For corporate roles, please proceed to the online application, or if you already applied, contact **********************. There may be a short delay in response time while we continue to monitor the impacts of COVID-19. We sincerely thank you for your continued trust in the Golden Arches.

Your day to day We are seeking a detail-oriented Night Audit Clerk to join our luxury hotel team. The Night Auditor will play a crucial role in overseeing front desk operations and audit functions during overnight hours, ensuring smooth and efficient service for our guests. Every day is different, but you'll mostly: Assist and oversee all front desk and audit functions from 11 PM to 7 AM. Balance Food & Beverage outlets and post front office accounts. Distribute daily reports and other requested documents. Follow checklists to ensure all duties are completed, sign and date each checklist nightly. Collaborate with staff to resolve guest requests and inquiries. Handle guest check-ins, check-outs, and address any issues or concerns. Communicate effectively with bell staff, drivers, and housekeeping. Manage house/cash bank and deposit keys. Obtain and verify essential guest information, ensuring accuracy and completeness of records. Assign guest rooms according to reservation requirements. Maintain and update the Front Desk logbook. Check for guest mail or messages and ensure delivery. Inquire about guest satisfaction and listen attentively to comments. Thank guests for their stay and assist with future reservations. Oversee the issuance of department keys and maintain a corresponding log. Ensure timely delivery of wake-up calls and express checkout bills. Be knowledgeable about hotel emergency procedures. Adhere to all hotel policies and procedures, including any changes. Perform reasonable tasks as requested by management. Maintain computerized hotel systems. Handle major guest complaints and disturbances. Provide training, guidance, and advice to night employees. Cover shifts for sick or absent employees. Request and manage inventory of supplies for audit staff. Report any discrepancies (physical, financial, or personal) to management. Provide in-room dining services if needed. Other duties as assigned. What we need from you High School diploma or equivalent. Any combination of education and experience that provides the required knowledge, skills, and abilities is acceptable. At least one year of experience working at a hotel front desk in a Night Audit, Front Desk Clerk, or similar capacity. Previous experience in a luxury property is preferred but not required. Knowledge of HMS- Opera is preferred. Good working knowledge of hospitality accounting systems. Ability to read, write, and speak English effectively. Sound judgment and decision-making skills. All employees must maintain a neat, clean, and well-groomed appearance. The hotel operates 24/7. Employees must be aware that shifts may change based on business needs. Must be able to obtain a valid WA Food Handler's card within 30 days. What we offer We offer: - 401(k) Plan - Sick Time: Accrue 1 hour for every 30 hours worked Join us and experience a workplace that values your success, health, and happiness-every step of the way. We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life. We welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. We are an equal opportunity employer and offer opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives. So, join us and you'll become part of our hotel family. Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

Waldorf Astoria is looking for Director of Food & Beverage to oversee this gorgeous Atlanta property! Located in one of Atlanta's most prestigious neighborhoods, this Forbes 4-Star hotel is a 42-story tower with over 200 rooms ( 127 guest rooms plus residences ), over 10,000 square feet of meeting space, and 3 food and beverage outlets. This includes the 3-meal restaurant, bar, and in-room dining. As a Director of Food & Beverage, you would plan, direct and organize the activities of the Food & Beverage division to maintain the high standards of food and beverage quality, service and marketing to maximize profits through outstanding customer service. Plan and direct the functions of administration and planning of the Food & Beverage division to meet the daily needs of the operation. Implement effective controls of food, beverage and labor costs. Ensure compliance with health, safety, sanitation and alcohol awareness standards. Help ensure high standards of food and beverage quality, service and marketing to maximize profits and ensure outstanding customer service. Interview, train, supervise, counsel, schedule and evaluate staff. The Director of Food & Beverage reports directly to the General Manager. Participates in the formulation of strategic business plans for the hotel. Oversees daily operations of the Food & Beverage division. Closely monitors the daily, weekly and monthly financial performance of all outlets providing solutions to improve problem areas and assisting in implementing corrective measure. Provides monthly forecast of all Food & Beverage revenues and expenses. Participates in the preparation of the annual budget and marketing plan, taking ownership for the Food & Beverage Division sections. Preparation of Food & Beverage Annual Capex plan and management of Capex projects and expenditure. Establish monthly reporting system to monitor; KPIs, operational expenses, project updates, Stay Experience activities and other related tasks. Handles all guest complaints expeditiously to complete resolution. Complete ownership for the ongoing training requirements in the Food & Beverage division. Oversee staff performance management of all Food & Beverage Team Members. Coach and develop middle management within the Food & Beverage Division. Work closely with Director of Property Operations to oversee maintenance of all Food & Beverage area as required. Participates in public relations activities, sales calls or other promotional activities designed to enhance the image and profitability of the Food and Beverage division. Partners with Sales & Marketing to manage the roll out of the annual promotional schedule and to create additional promotions to improve the profitability and image of the Food & Beverage operation. Monitors and analyzes competitor operations in order to assess the activities and trends and to ensure that we stay ahead of the competition. EOE/AA/Disabled/Veterans What are we looking for? Professional and appropriate business appearance and presentation. 5+ years of food and beverage management experience in a luxury hotel operation. Excellent knowledge of all aspects of Food & Beverage Operations, including Restaurant and Bar management, Banqueting, In Room Dining, Culinary and Stewarding. Proficient in Forbes Standards. Flexible work hours to meet the demands of a 24-hour operation. Must be highly analytical and able to work expansively with spreadsheets and budgeting packages. Possess excellent organizational and administrative skills. Quality driven with a passion for excellence in guest service and satisfaction. Approachable, open minded and fair. Must be able to work in a team environment and independently on occasions. Excellent command of both written and spoken English. Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! The Benefits - Hilton is proud to have an award-winning workplace culture ranking #2 Best Company To Work For in the U.S. We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including\: Medical Insurance Coverage - for you and your family Mental health resources including Employee Assistance Program Best-in-Class Paid Time Off (PTO) Go Hilton travel program\: 100 nights of discounted travel Parental leave to support new parents 401K plan and company match to help save for your retirement Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount Debt-free education\: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including\: college degrees and professional certifications* Career growth and development Recognition and rewards programs #LI-LV1

Under the supervision of a Lead Manager, manage all administrative tasks related to the lifecycle of franchise license agreements within an assigned territory. Responsibilities include reviewing and processing applications, preparing and executing agreements, ensuring compliance with regulatory requirements, and maintaining accurate records. Serve as the primary contact for franchise applicants and existing franchisees, coordinating with internal teams throughout the process. Issue and execute license agreements and related legal documents, issue compliance documents, and track franchise data to ensure complete and accurate documentation. Maintain and update information in the company's global database (GOLS). Represent the company in licensing matters such as negotiating comfort letters, collecting contract data, and managing fees. This role is ideal for a detail-oriented professional with strong organizational and communication skills who wants to contribute to the growth of IHG's franchise system. Your day to day Act as liaison with the Development team to issue new development, conversion, change of ownership, and relicensing license agreements to applicants. Conduct all aspects of the franchise license workflow, including collecting license agreements and franchise application fees. Receive and review all documents relating to entities with equity interest in the license; verify licensing data (dates, signatures, forms) and send documents for internal approvals (Credit, Risk Management, Development, Openings, AD&C/PIP, Franchise Approval Committee, Legal). Follow up to ensure completeness and accuracy. Enter and maintain franchise license data in GOLS (company database), updating status changes and retention records throughout the license term. Ensure compliance with applicable laws, regulations, and company policies; collaborate with Legal to meet local, state, and federal requirements. Conduct background checks and due diligence on potential franchisees. Review franchise entity documents to determine binding authority for licensing agreements; work with Development to resolve incomplete data or authority issues. Draft and execute addenda, extensions, and special agreements (e.g., Comfort Letters, Master Technology Agreements, Key Money Documents, deceased letters) and collect related fees. Serve as primary contact for franchisees regarding license execution, revisions, and compliance questions; foster positive relationships with franchisees and external stakeholders. Monitor deadlines and issue notifications for defaults, extensions, terminations, and non-renewals; update database with accurate dates and compliance status. Gather data from external sources (e.g., Secretary of State registration) and review organizational documents for equity ownership. Support hotels through the opening process, ensuring compliance prior to opening; prepare Openings Advisory Memo and open hotels in GOLS. Collect fees and submit Property Improvement Requests for renewals or hotel sales. Provide applications and Franchise Disclosure Documents for renewals or ownership changes. Process accurate Principal Correspondent records and update as needed. Under General Supervision of Lead Manager Review organizational and legal documents to execute license agreements or addenda and evaluate equity ownership. Decide if equity changes constitute a change of ownership under the current license agreement. Make decisions on resolutions for hotels in default, track compliance, and issue notifications. Interpret legally binding terms and conditions of license agreements to mitigate risk. Perform all duties related to franchise licensing and compliance administration, including issuing official documents and assisting with procedure development. What we need from you Bachelor's or Master's Degree in Business Administration, Legal Studies or a related field of work, or an equivalent combination of education and work-related experience. 2 to 5 years progressive work experience in legal or franchise administration, 1 to 2 years work-related experience in franchise licensing, compliance, banking administration, contract administration, or similar, with demonstrated technical proficiency related to the position. Demonstrated knowledge of PC-based software programs. Demonstrated effective oral and written communication skills for the purpose of conveying information to internal and external customers or providing information via written reports or correspondence. Demonstrated strong writing and reading comprehension skills for purposes of drafting, compiling, or interpreting legally binding license agreements and financial letters Demonstrated understanding of contractual agreements and demonstrated ability to administer ongoing contracts or similar detail-oriented projects. Demonstrated attention to detail, time management skills, and organizational skills Demonstrated ability to interpret state regulations for contract compliance and to read and interpret supporting documents (i.e. leases, provisions, license restrictions, credit approvals, guaranty, etc.). Demonstrated ability to work independently and collaboratively as part of a team Demonstrated ability to handle multiple tasks and prioritize workload in a fast-paced environment High level of professionalism, integrity, and confidentiality. Location - Atlanta, GA; Our hybrid work structure is an expectation of three (3) days a week in office. This expectation may be adjusted to evolve with the changing needs of the business. The hourly range for this role is $29.58 to $34.00. This role is also eligible for bonus pay (as applicable). We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401K, and other benefits to employees.

EOE/AA/Disabled/Veterans What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! The Signia by Hilton Atlanta is seeking a Bartender to join their Lobby Bar team! This 976-room milestone property offers guests an elevated experience that redefines Southern Hospitality. Ideal candidate has at least 2 years of bartending experience in an upscale restaurant/bar setting. Hotel experience preferred but not required. Seeking someone who reliable and adaptable. Shift Pattern: variable but typical shift times can be 3pm-11pm or 4pm-12am. Weekend/holiday availability required. Pay Rate: $11.00 per hour plus tips What are the benefits of working for Hilton?* Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as: Go Hilton travel program\: 100 nights of discounted travel Access to your pay when you need it through DailyPay Hilton Shares\: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount! Maternity and parental leave, including 12 weeks of paid leave for birthing parents and four weeks of paid leave for eligible Team Members, including partners and adoptive parents Debt-Free Education\: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including\: college degrees and professional certifications Flexible shifts and days off Comprehensive Health Insurance coverage for you and your family, including Telemedicine and at-home care Mental health resources including free counseling through our Employee Assistance Program Best-in-Class Paid Time Off (PTO) 401K plan and company match to help save for your retirement *Available benefits may vary depending upon property-specific terms and conditions of employment What will I be doing? As a Bartender, you would be responsible for preparing beverages and serving beverages and/or food to guests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Greet guests and respond to guest inquiries and requests in a timely, friendly and efficient manner Mix and garnish beverages according to recipe and portion control standards Present and serve beverages to guests Check guests for proper identification and serve alcoholic beverages to guests in accordance with federal, state, local and company laws and regulations Accurately total, process and collect payments from guests to include, but not limited to, using the point-of-sale system, handling money, processing credit and debit cards, making change and processing gift certificates, cards and vouchers Stock and maintain the bar to include, but not limited to, beer, wine, spirits, paper products, straws and stirrers, condiments, glassware, ice and produce Cut, store and ensure product quality of all beverage-related perishables Respond professionally to inebriated guests, as needed

The Manager of Mobile Application Development is responsible for end-to-end delivery of prioritized features for the award-winning IHG Hotels & Rewards mobile app, available on both iOS and Android platforms. This role leads a team of high-performing mobile developers and testers across onshore and offshore locations, overseeing Agile development, architectural and technical execution, operational excellence, and the overall release management process. The manager ensures the delivery of strategic business objectives and maintains high standards for performance, reliability, and user experience. Your Day to Day * Lead the planning and execution of new mobile features using Agile practices, managing both onshore and offshore development resources to deliver high-quality results on schedule. * Collaborate with other mobile app leaders to drive strategic architectural decisions and evolve technical standards for building scalable, maintainable features. * Lead design sessions with your team to build solutions that align to platform standards and best practices, ensuring technical excellence from concept through implementation. * Conduct code reviews during sprints and pull request reviews prior to release, ensuring code quality, performance optimization, and adherence to architectural standards. * Identify and implement AI-powered tools and practices to enhance developer productivity and optimize the software development lifecycle. * Provide coaching and mentorship to team members, enhancing technical skills and supporting career growth in a performance-driven environment. * Collaborate with Product and Design teams to align priorities and ensure cohesive delivery of mobile features. * Monitor app performance and analytics, ensuring adherence to data privacy, accessibility, and security standards while driving continuous improvement. What We Need From You * Deep expertise in platform-native iOS app development using Swift (and modern frameworks like SwiftUI) and/or platform-native Android app development using Kotlin (and modern frameworks like Jetpack Compose), with proficiency in managing app deployment through the Apple App Store and Google Play Store. * 10+ years of software development experience, progressing from individual contributor to leadership roles, including 5+ years in hands-on mobile leadership positions successfully delivering consumer-facing native iOS and Android e-commerce apps at enterprise scale using platform-specific languages and frameworks. * Strong understanding of native mobile UI/UX patterns, accessibility standards, performance tuning, and crash diagnostics, along with familiarity with mobile security best practices. * Proven ability to architect scalable mobile solutions and drive technical decisions that balance business needs with engineering excellence. * Proficient in using tools like Git, Jenkins, CloudBees, Fastlane, and Bitrise, and experienced in integrating with backend systems and middleware (e.g., REST APIs, GraphQL). * Strong leadership and mentoring skills, with effective communication abilities and a strategic mindset to manage delivery commitments and drive results in Agile environments. Location - Atlanta GA (Hybrid - in office 3 days a week) The salary range for this role is $119,273 to $170,000. This role is also eligible for bonus pay (as applicable). We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401K, and other benefits to employee. #LI-CL1