House Cleaner jobs at InterContinental Hotels Group Resources, Inc. - 44 jobs

PM Assistant Executive Housekeeper InterContinental Hotel and Conference Center
Intercontinental Hotels Group 3.9
House cleaner job at InterContinental Hotels Group Resources, Inc.
The PM Assistant Executive Housekeeper is a vital leadership role responsible for maintaining the highest standards of cleanliness and service during the hotel's busiest transition hours. You will oversee the evening housekeeping operations, ensuring that guestrooms, public spaces, and conference facilities are pristine while leading a dedicated team to deliver the "InterContinental Life" experience. Your day to day People • Manage day-to-day staffing requirements, plan and assign work and establish performance and development goals for employees. Provide mentoring, coaching and regular feedback to help manage conflict and improve employee performance • Educate and train all employees in compliance with governmental and safety regulations. Ensure staff is properly trained and has the tools and equipment to carry out job duties • Promote teamwork and quality service through daily communication and coordination with other department heads • May assist with deep cleaning projects and/or assist housekeeping staff during high volume periods Key Responsibilities • Operational Leadership: Manage the full scope of the Housekeeping department during the PM shift. This includes overseeing room attendants, housepersons, etc. • Quality Assurance: Conduct rigorous inspections of guestrooms, hallways, and public areas. You must be able to walk for extended periods to ensure every corner of the property meets our luxury standards. • Leading by Example: We believe in "rolling up our sleeves." You must be willing and able to clean guestrooms and other duties personally when business volume requires additional support. • Administrative Management: Maintain basic knowledge of payroll processing and labor scheduling to ensure the department operates efficiently and within budget. • Guest Relations: Act as the primary point of contact for evening guest requests. Resolve concerns with empathy and efficiency to ensure 100% guest satisfaction. • Inter-Departmental Collaboration: Work seamlessly with the Front Office, Maintenance, and other departments to coordinate room readiness and special requests • Guest Experience • Check public areas, guest rooms/suites, equipment, linens are clean and in good repair advise team members of areas of improvements • Perform housekeeping duties necessary, including making beds as well as vacuuming and cleaning guest suites to ensure guest satisfaction • Comply with special needs and requests of the guests, VIPs and repeat visitors Financial • Help prepare annual departmental operating budget and financial plans. Monitor budget and control expenses with a focus on increased productivity. • Maintain proper inventory levels, managing cost per room for supplies and labor (example: bed & bath linen reuse and laundry operation). How do I deliver this? We genuinely care about people and we show this through living out our promise of True Hospitality each and every day. It's what connects every colleague in all IHG hotels. Each IHG hotel brand delivers True Hospitality in their own way, and at the heart of it all are specific, core service skills. • True Attitude: being caring, wanting to make a positive difference, and building genuine connections with guests • True Confidence: having the knowledge and skills to perform your role, and giving guests the confidence that they can trust you, to help and support them during their stay • True Listening: focusing on what your guest is saying, picking up on body language that is often overlooked, and understanding what the guest wants and needs • True Responsiveness: is about providing guests with what they need, and doing so in a timely and caring manner There's so much more to the job than we can capture here. It's simply about creating great experiences, doing the right thing and understanding people. What we offer We'll reward all your hard work with a great salary and benefits - including a uniform, great room discount and superb training. Join us and you'll become part of the global IHG family - and like all families, all our individual team members share some winning characteristics. As a team, we work better together - we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve - visit ************************** to find out more about us At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law The statements in this job description are intended to represent the key duties and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job. Responsible Business • Maintain and order supplies and equipment in a timely and efficient manner while minimizing waste and maintaining “green” initiatives (example: container recycling and cleaning agents) • May maintain procedures for security of lost and found items • Perform other duties as assigned. May also serve as manager on duty Accountabilities This is the top supervisory job in the Housekeeping Department. Typically supervises a small number of housekeeping and laundry employees. What we need from you Requirements & Qualifications • Flexibility: A schedule that adapts to business needs, including weekends and holidays. • Physical Stamina: Ability to be on your feet for the duration of the shift, including walking guest floors and public areas. • Leadership Style: A "lead by example" mentality with the ability to motivate a diverse team in a fast-paced environment. • Communication: Strong interpersonal skills to effectively collaborate with other department managers and communicate with high-profile guests. • Experience: Previous supervisory experience in Housekeeping or Hospitality operations is preferred. • High school diploma / secondary education / equivalent plus one year of housekeeping experience, including some supervisory training/experience. Must be able to speak local language(s). The hourly rate of pay for this position is $24.00 +benefits (insurance/PTO/SickWellness, etc.)
$24 hourly Auto-Apply 24d ago

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Executive Housekeeper InterContinental Hotel and Conference Center
Intercontinental Hotels Group 3.9
House cleaner job at InterContinental Hotels Group Resources, Inc.
Role Purpose As Executive Housekeeper, you'll keep all aspects of housekeeping - and ensure high standards are met to deliver memorable and unique guest experiences. Key Accountabilities People Direct daily activities, plan and assign work ensuring you always have the right staffing numbers. Develop your team and improve their performance through coaching and feedback, and create performance and development goals for colleagues - recognise good performance. Educate and train all team members in compliance with federal, state and local laws and safety regulations. Ensure staff are properly trained and have the tools and equipment to carry out job duties. May assist with deep cleaning projects and/or assist housekeeping staff during high volume periods. Guest Experience Make sure the quality of housekeeping services is always superb - we have standards - but it's down to you to make rooms special and memorable for guests. Schedule routine inspections of all guest rooms and public areas to ensure furnishings, rooms, equipment, linens, public restrooms, lobby, etc. are clean and in good repair to meet guest satisfaction. Carry out special requests from guests, VIPs, repeat visitors and club members. Help guests with their questions and complaints to achieve complete guest satisfaction. Look smart - wear your uniform with pride. Responsible Business Maintain and order supplies and equipment whilst minimising waste and maintaining “green” initiatives (example: container recycling, and cleaning agents). Reunite items with owners - and log any lost and found property. Perform other duties as assigned. May also serve as manager on duty. Financial Help prepare and monitor the hotel's annual budget with a focus on increasing profitability. Maintain proper inventory levels managing cost per room for supplies and labour Carry out the special requests from guests, VIPs, repeat visitors and club members. Key Skills & Experiences High School Diploma / secondary education / equivalent. Four years' housekeeping/laundry experience preferably in a hotel of similar size, including supervisory experience. Some college preferred. Must be fluent in local language and other languages preferred.
$34k-49k yearly est. Auto-Apply 17d ago
Housekeeper/Room Attendant
Hilton Garden Inn Columbus Easton 4.5
Columbus, OH jobs
The Room Attendant position is centered on maintaining cleanliness and guest comfort. It requires a blend of physical labor, attention to detail, and customer service. The role emphasizes professionalism, security, and protocol adherence, strongly focusing on guest interaction and problem resolution. We seek highly motivated team members. Our ideal candidates should exude a passion for the hospitality industry that will attract and inspire our team members to cultivate an exceptional guest experience. If you want an exciting career with unlimited growth opportunities Benefits: Insurance (health, dental, vision, etc.) Paid time off (vacation, sick leave, holidays) 401K retirement plan DailyPay: Access your earned wages when needed. Special team member hotel rates for travel enthusiasts. Responsibilities: Clean and tidy rooms according to company standards Ensure all amenities are properly restocked Report any maintenance issues to the appropriate department Follow safety procedures to ensure the well-being of guests and staff Requirements: Prior experience in housekeeping or a similar role is preferred Attention to detail and ability to work efficiently Excellent communication and teamwork skills Ability to work a flexible schedule, including weekends and holidays Note: Duties may adapt to meet evolving business needs. All offers are contingent on background checks. Adhering to Newport Handbook policies is required. Newport Hospitality is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
$22k-28k yearly est. Auto-Apply 12d ago
Housekeeper/Room Attendant
Hilton Garden Inn Columbus Easton 4.5
Columbus, OH jobs
Job Description The Room Attendant position is centered on maintaining cleanliness and guest comfort. It requires a blend of physical labor, attention to detail, and customer service. The role emphasizes professionalism, security, and protocol adherence, strongly focusing on guest interaction and problem resolution. We seek highly motivated team members. Our ideal candidates should exude a passion for the hospitality industry that will attract and inspire our team members to cultivate an exceptional guest experience. If you want an exciting career with unlimited growth opportunities Benefits: Insurance (health, dental, vision, etc.) Paid time off (vacation, sick leave, holidays) 401K retirement plan DailyPay: Access your earned wages when needed. Special team member hotel rates for travel enthusiasts. Responsibilities: Clean and tidy rooms according to company standards Ensure all amenities are properly restocked Report any maintenance issues to the appropriate department Follow safety procedures to ensure the well-being of guests and staff Requirements: Prior experience in housekeeping or a similar role is preferred Attention to detail and ability to work efficiently Excellent communication and teamwork skills Ability to work a flexible schedule, including weekends and holidays Note: Duties may adapt to meet evolving business needs. All offers are contingent on background checks. Adhering to Newport Handbook policies is required. Newport Hospitality is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
$22k-28k yearly est. 11d ago
AM Houseperson/Deep Clean - Hilton Cleveland Downtown
Hilton Worldwide 4.5
Cleveland, OH jobs
Join the award-winning team at Hilton Cleveland Downtown, where exceptional service meets an unbeatable lakefront location. We're looking for motivated, guest-focused professionals who take pride in creating memorable experiences. What will I be doing? As a Houseperson, you would be responsible for cleaning and maintaining designated areas of the hotel and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: * Clean designated areas including, but not limited to, restrooms, public areas, offices and banquet/meeting/conference rooms * Perform tasks including, but not limited to, dusting and polishing furniture and fixtures, vacuuming, mopping, sweeping, shampooing carpets, washing windows, cleaning/waxing floors, removing and disposing of trash and emptying ashtrays * Greet guests in a friendly manner * Report maintenance deficiencies and items in need of repair * Stock and maintain supply rooms, as needed * Perform deep cleaning tasks and special projects (for example: mattress flipping, furniture moves, etc.), as needed * Deliver guest requests and assist in cleaning guest rooms, as needed What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: * Hospitality - We're passionate about delivering exceptional guest experiences. * Integrity - We do the right thing, all the time. * Leadership - We're leaders in our industry and in our communities. * Teamwork - We're team players in everything we do. * Ownership - We're the owners of our actions and decisions. * Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: * Quality * Productivity * Dependability * Customer Focus * Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
$24k-30k yearly est. 1d ago
Housekeeping Room Attendant
Kimpton Hotels & Restaurants 4.4
Cleveland, OH jobs
Why We're Here We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today. Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you. How We're Different Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day. It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine. That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better. It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too. What You'll Do As a Room Attendant with Kimpton, you'll be responsible for cleaning guest rooms and common areas, all the while providing outstanding service to our guests along the way. You'll act as an advocate for the hotel, be a creator of ridiculously personal experiences and develop relationships with guests that will compel them to return. Some of your responsibilities include: Clean, dust, wax, scrub, polish and service guest rooms daily in line with hotel procedures. Replace linens on beds and replenish guest room supplies, empty wastebaskets. Rearrange furnishings, drapes and room accessories. Provide necessary linen and amenities to guests in accordance with the guest room legend. Leave rooms in uniform arrangement as determined by the Executive Housekeeper and make sure the door is closed and the room is locked. Report any damage, hazards, repairs, and strangers in assigned areas. Return any items found in guest rooms, hallways, or back of the house to the Housekeeping department as a lost and found item. Log the date, where it was found, description of the item and the name of the person who found it. Clean all corridors and service areas. Respond to any projects or requests developed by the Housekeeping management team. Responsible for the pass key security and assuring that it is turned in at the close of each shift or according to the specific hotel guidelines. Restock the cart at the end of your shift and organize the linen closet to prepare for the next day. Report any exceptional and/or unusual circumstances, such as no luggage in a stay-over room, no service needed, sleep-outs, guests smoking in rooms, etc. to the on duty supervisor or manager. Perform other duties as directed, developed, or assigned. What You Bring High School Diploma or General Education Degree (GED) is preferred. 1 year of experience in customer service or similar role. Excellent problem solver with great intuition. You genuinely care for the safety and security of the guests. Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here. Be Yourself. Lead Yourself. Make it Count.
$30k-37k yearly est. 1d ago
Housekeeping Room Attendant - Kimpton Schofield Hotel
Kimpton Hotels & Restaurants 4.4
Cleveland, OH jobs
**Why We're Here** We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today. Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you. **How We're Different** Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day. It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine. That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better. It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too. **What You'll Do** As a Room Attendant with Kimpton, you'll be responsible for cleaning guest rooms and common areas, all the while providing outstanding service to our guests along the way. You'll act as an advocate for the hotel, be a creator of ridiculously personal experiences and develop relationships with guests that will compel them to return. **Some of your responsibilities include:** + Clean, dust, wax, scrub, polish and service guest rooms daily in line with hotel procedures. + Replace linens on beds and replenish guest room supplies, empty wastebaskets. Rearrange furnishings, drapes and room accessories. + Provide necessary linen and amenities to guests in accordance with the guest room legend. + Leave rooms in uniform arrangement as determined by the Executive Housekeeper and make sure the door is closed and the room is locked. + Report any damage, hazards, repairs, and strangers in assigned areas. + Return any items found in guest rooms, hallways, or back of the house to the Housekeeping department as a lost and found item. Log the date, where it was found, description of the item and the name of the person who found it. + Clean all corridors and service areas. Respond to any projects or requests developed by the Housekeeping management team. + Responsible for the pass key security and assuring that it is turned in at the close of each shift or according to the specific hotel guidelines. + Restock the cart at the end of your shift and organize the linen closet to prepare for the next day. + Report any exceptional and/or unusual circumstances, such as no luggage in a stay-over room, no service needed, sleep-outs, guests smoking in rooms, etc. to the on duty supervisor or manager. + Perform other duties as directed, developed, or assigned. **What You Bring** + High School Diploma or General Education Degree (GED) is preferred. + 1 year of experience in customer service or similar role. + Excellent problem solver with great intuition. + You genuinely care for the safety and security of the guests. Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here (**************************************************************************************************************** . **Be Yourself. Lead Yourself. Make it Count.**
$30k-37k yearly est. 60d+ ago
Housekeeper/Room Attendant
Hyatt Hotels Corp 4.6
Cleveland, OH jobs
Located in a landmark building constructed in 1890, Hyatt Regency Cleveland at The Arcade provides a historic hotel experience with convenient access to downtown Cleveland. Just steps from the vibrant East 4th Street Entertainment District and a 10-minute walk from all major sporting and entertainment venues, the hotel offers 293 rooms and 14,000 square feet of meeting and event space. With Hyatt Regency Cleveland's central downtown location and distinctive historic look, we attract guests for all occasions, ranging from business travelers to sports fans to wedding parties. Are you ready? Because we are looking for a Room Attendant! What does the ROLE entail? * Responsible for servicing and maintaining the cleanliness of the guest rooms, including guest departures and stay overs * Strong guest service orientation in order to ensure high guest expectations * Fast-paced environment that requires moderate amounts of walking and continuous standing * Ensure clean and comfortable rooms for our guests * Demonstrates Hyatt's values: Empathy, integrity, respect, inclusion, experimentation, and wellbeing Your EXPERIENCE: * A true desire to satisfy the needs of others in a fast paced environment * Ability to lift and carry up to 30lbs of weight * Ability to push and pull a cart up to 50lbs of weight * Capable of standing for long periods of time * Able to work efficiently and independently with minimal supervision * Unafraid of guest room related tasks and responsibilities * Takes pride in a job well done * Must be able to work a flexible schedule, including, weekends and holidays * A fun and energized person * Committed to delivering a high level of customer service * Previous hotel specific housekeeping Experience highly preferred Perks: * An entry to the Hyatt Family, a place where we care for people so they can be their best * 12 free nights at Hyatt hotels globally every year after your 90th day of employment, Colleague, Friends, and Family rate upon hire. * 50% off at 1890 Restaurant * 25% off at Marengo Spa * Affordable Medical, Dental and Vision Coverage after 30 days of employment * Paid Holidays, Sick Days and Vacation Days * Connect with thousands of National and Local Partners for Various Discounts * Located near RTA stops and pick ups * Discounted Parking Passes Wellbeing: "Our purpose is to care for people so they can be their best - and we believe wellbeing is the ultimate realization of our purpose" * To support our colleagues mental wellbeing we provide access to "Headspace App" for all employees, free of charge as well as Hyatt's wellbeing assessment tool "Hyatt Well-Check" * Hotel gym access * Affordable Medical, Dental and Vision Coverage after 30 days of employment Development: * With over 700 Hyatt Hotels and Resorts in the United States, opportunities for internal promotions are abundant * Regular Check-In Conversations with Managers to discuss personal career goals * A wide range of development tools through the Hyatt Learning * Education assistance of up to $1,000 per year toward personal growth and development
$29k-36k yearly est. 22d ago
Housekeeper
Hilton Garden Inn Cincinnati/West Chester 4.5
Chesterville, OH jobs
The Housekeeper is responsible for maintaining the cleanliness and appearance of guest rooms and public areas within the hotel. The primary focus is on ensuring a welcoming, clean, and comfortable environment for all guests. Essential functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Clean and reset guest bedroom and bathroom areas according to established standard, using provided chemicals and cleaning equipment properly and safely Maintain cleanliness of hallways and common areas as assigned. Perform other duties as requested, such as cleaning unexpected spills or completing special guest requests. Assist other housekeeping associates in maintaining clean and organized work and public areas. Participate in the hotel's carpet care program by spotting carpet during room cleaning. Report any maintenance issues or needs to the Supervisor. Stock and maintain housekeeping carts and linen storage rooms. Complete “room assignment sheet” accurately, documenting completed tasks and any issues encountered. Respond promptly to guest complaints or special requests, ensuring guest satisfaction. Follow proper procedures for entering guest rooms, ensuring guest privacy and security. Greet guests with a smile, make eye contact, and offer friendly assistance when interacting. Adhere to all company policies and procedures related to safety and security, including proper handling and storage of keys and lost and found items. Be knowledgeable of policies regarding emergency procedures and bloodborne pathogen protocols. Communicate effectively with coworkers and other departments, contributing to a supportive work environment.. Qualifications: Education : High School diploma or equivalent preferred. Experience : No prior experience required; hospitality experience is a plus. Basic communication skills, both verbal and written. Must be able to stand and exert well-paced mobility for up to 8 hours. Must be able to lift up to 30bs on a regular and continuing basis. Must be able to bend, stoop, squat, and stretch to fulfill cleaning tasks. Must maintain a neat, clean, and well-groomed appearance according to company standards. Flexibility to work varying schedules, including nights, weekends, and holidays.
$23k-30k yearly est. Auto-Apply 47d ago
Room Attendant - Hilton Columbus Downtown
Hilton 4.5
Columbus, OH jobs
EOE/AA/Disabled/Veterans What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! EOE/AA/Disabled/Veteran We are growing and are so excited to welcome you to our new second tower expansion of the Hilton Columbus Downtown, which features an additional 500 rooms, 75,000 square feet of meeting space and four new dining experiences. The Housekeeping Team at the Hilton Columbus Downtown is currently seeking a Room Attendant to work at our award-winning property. Bring your talents to the table in a creative, dynamic atmosphere, with teammates that share the same passion for hospitality! We offer amazing benefits such as worldwide travel discounts, DailyPay, FREE parking or discounted buss pass, shift meals, paid time off starting on your first day, and much more! What will I be doing? As a Room Attendant you would be responsible for cleaning guest rooms and responding to our guests' requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Clean rooms/suites as assigned which includes: Making beds, cleaning bathrooms, dusting, vacuuming, washing windows/tracks, strip dirty linen, remove used amenities from the room, disposing of trash Stock cart as needed Greet guests with friendly acknowledgement Replenish linen and guest amenities Respond to special requests by guests in a timely, friendly and efficient manner
$20k-25k yearly est. Auto-Apply 25d ago
Room Attendant - Hilton Columbus Downtown
Hilton 4.5
Columbus, OH jobs
We are growing and are so excited to welcome you to our new second tower expansion of the Hilton Columbus Downtown, which features an additional 500 rooms, 75,000 square feet of meeting space and four new dining experiences\. The Housekeeping Team at the Hilton Columbus Downtown is currently seeking a Room Attendant to work at our award\-winning property\. Bring your talents to the table in a creative, dynamic atmosphere, with teammates that share the same passion for hospitality\! We offer amazing benefits such as worldwide travel discounts, DailyPay, FREE parking or discounted buss pass, shift meals, paid time off starting on your first day, and much more\! What will I be doing? As a Room Attendant you would be responsible for cleaning guest rooms and responding to our guests' requestsin the hotel's continuing effort to deliver outstanding guest service and financial profitability\. Specifically, you would be responsible for performing the following tasks to the highest standards: + Clean rooms/suites as assigned which includes: + Making beds, cleaning bathrooms, dusting, vacuuming, washing windows/tracks, strip dirty linen, remove used amenities from the room, disposing of trash + Stock cart as needed + Greet guests with friendly acknowledgement + Replenish linen and guest amenities + Respond to special requests by guests in a timely, friendly and efficient manner **What are we looking for?** Since being founded in 1919, Hilton has been a leader in the hospitality industry\. Today, Hilton remains a beacon of innovation, quality, and success\. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values\. Specifically, we look for demonstration of these Values: + Hospitality \- We're passionate about delivering exceptional guest experiences\. + Integrity \- We do the right thing, all the time\. + Leadership \- We're leaders in our industry and in our communities\. + Teamwork \- We're team players in everything we do\. + Ownership \- We're the owners of our actions and decisions\. + Now \- We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: + Quality + Productivity + Dependability + Customer Focus + Adaptability **What will it be like to work for Hilton?** Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full\-service hotels and resorts to extended\-stay suites and mid\-priced hotels\. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value\. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands \(********************************************************** \. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day\. And, our amazing Team Members are at the heart of it all\! EOE/AA/Disabled/Veteran **Job:** _Housekeeping and Laundry_ **Title:** _Room Attendant \- Hilton Columbus Downtown_ **Location:** _null_ **Requisition ID:** _HOT0C7M5_ **EOE/AA/Disabled/Veterans**
$20k-25k yearly est. 26d ago
Room Attendant
Hyatt 4.6
Dublin, OH jobs
The Hyatt Place Experience. Hyatt Hotels have long been known for going beyond simple accommodations to create rewarding experiences for their guests. Through dramatic design, innovative cuisine and attentive service, Hyatt approaches the hotel stay as an opportunity to inspire. Hyatt Place, a new kind of Hyatt where the style's relaxed, and the standards are anything but. Hyatt Place is designed to give guests a brand-new hotel experience. Any you are the key to bringing it to life. Room Attendants/Housekeeping Hosts contribute to the hotel's commitment to high quality guest service and teamwork and must be the kind of person who appreciates high standards of excellence. The Room Attendant/Housekeeping Host creates an experience for our hotel guests by offering them a larger than home experience with welcoming, helpful and exceptional service, while maintaining a clean, comfortable and inviting environment. This position is responsible for maintaining the cleanliness of the guest rooms as assigned. Previous cleaning experience as well as the ability to communicate well with guests required. **Qualifications:** + Prior cleaning experience required + Customer service experience is required, preferably in a hotel or related field + Must have ability to work weekends and holidays + Requires strong command of the English language to include speaking, reading and writing + Ability to learn quickly and work in fast paced position with guest interaction + Must be able to multi-task + Ability to lift, pull, and push moderate weight (minimum of 20 lbs) + Must be 18 years or older + A true desire to satisfy the needs of others in a fast paced environment **Primary Location:** US-OH-Dublin **Organization:** Hyatt Place Columbus/Dublin **Pay Basis:** Hourly **Job Level:** Full-time **Job:** Housekeeping/Laundry **Req ID:** DUB006584 Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
$24k-30k yearly est. 55d ago
Room Attendant
Hilton 4.5
Springfield, OH jobs
Clean guest rooms or other hotel areas as assigned, ensuring the established standards ofcleanliness. Responsible for reporting any maintenance deficiencies and handling guest requests or complaints, seeking assistance from leadership when necessary. Ensures the confidentiality and security of all guest rooms. ESSENTIAL JOB FUNCTIONS: Report to work when scheduled, on time, in proper uniform, including nametag. Use correct cleaning chemicals for designated surfaces, according to OSHA regulations and hotel requirements. Clean guest rooms as assigned and in order of priority. Transport cart with cleaning supplies, amenities and linens to assigned guest room and position securely. Empty trash containers and ashtrays. Remove all dirty terry and replace with clean par to designated layout Remove soil, dirt, soap build-up and hair from bathroom mirrors, vanity, sink, toilet, shower walls, bathtub, shower curtain and floor. Replace facial, toilet tissue and bathroom amenities in correct amount and location. Remove dirty bed linen and make up bed with clean linen. Dust and polish all furniture. Realign furniture to floor plan. Open all drawers/doors in check-out rooms and remove items left by guest. Dust inside. Check under bed(s), chairs and sofa for debris and remove if present Inspect condition of all furniture for tears, rips or stains; report any damages to the supervisor. Remove all dust, debris and foreign particles from upholstered furniture including crevices and under cushions. Dust pictures, frames and mirrors. Remove dust and debris on television and other electronic devices in room. Set correct time on clock. Clean all lamps and light switches; check for proper working order. Remove dust, spots and smears from windows, ledges and frames. Remove dust, grease and smears from telephones and reposition properly. Remove dust smudges and spills from refrigerator (including doors and shelves; ensure it is plugged in and securely closed. Remove dust on drapes and realign to correct position daily. Inspect condition of planters and plants; remove debris. Remove dust, dirt, marks and fingerprints from entrance door(s). Ensure presence of fire safety, rate cards and DND sign. Inspect condition and replace as needed. Remove dust, dirt and smudges from A/C unit, vents, grids and thermostat Set thermostat in accordance with seasonal instructions. Remove dust, stains and marks from all baseboards, ledges and corners. Vacuum carpet in guest room. Spray room with deodorizer. Update status of rooms cleaned on assignment sheet Return and restock cart at end of shift. Empty vacuum bag and wipe vacuum clean. Ensure security of any assigned guest room keys. Handle guest complaints by following procedures and ensuring guest satisfaction. Report any damages or maintenance problems to the Supervisor. Immediately and according to Company policy. Exhibit a friendly, helpful and courteous manner when dealing with guests and fellow employees. Be familiar with laundry attendant responsibilities and willing to cross train in other areas as assigned. General Notes This is not intended to be all-inclusive, additional details will be specified by the supervisor. The team member will also perform other reasonable business duties as assigned by the supervisor. Management reserves the right to change this , job responsibilities, duties, and working hours as needs prevail. If requested in accordance with applicable law, the Company provides reasonable accommodation to known physical or mental limitations of an otherwise qualify team member with a disability to allow him/her to perform essential functions of the job unless the accommodation would impose an undue hardship on the Company. The Company is an at-will employer. This job description is a guideline and does not constitute a written or implied employment contract. Supplemental pay Bonus pay Benefits Other
$20k-25k yearly est. 60d+ ago
Room Attendant
Hilton Garden Inn Cleveland East/Mayfield Village 4.5
Cleveland, OH jobs
We're a highly-regarded property in our area, looking for a motivated, organized housekeeper to join our team. Your mission is to provide an exceptional experience to every guest who stays with us. Cleaning duties will include making beds, vacuuming and mopping, restocking toiletries, washing and ironing sheets, and other general tasks. If cleaning is a task that sparks joy for you and you love working with a team, we want to hear from you!
$21k-26k yearly est. 56d ago
Room Attendant
Hilton Garden Inn Cleveland East/Mayfield Village 4.5
Cleveland, OH jobs
Job Description We're a highly-regarded property in our area, looking for a motivated, organized housekeeper to join our team. Your mission is to provide an exceptional experience to every guest who stays with us. Cleaning duties will include making beds, vacuuming and mopping, restocking toiletries, washing and ironing sheets, and other general tasks. If cleaning is a task that sparks joy for you and you love working with a team, we want to hear from you! Responsibilities: Make beds, strip sheets, stock rooms with toiletries, do laundry, vacuum, mop, and perform other cleaning duties as needed Document rooms cleaned, and report lost and found items and any damage or repairs needed Ensure guest rooms are clean and tidy according to our hotel's standards before guests arrive Keep common spaces such as the lobby, hallways, and restrooms clean and stocked with supplies Answer general questions from guests Qualifications: Must have graduated high school or received an equivalent certification Strong knowledge of cleaning techniques and products Impeccable work ethic and excellent organizational, time management, and communication skills At least 1 year of experience as a professional housekeeper preferred About Company We're off I-271, four miles from the North Chagrin Nature Center. The Cleveland Museum of Art, the Severance Hall concert venue, and the shore of Lake Erie are all within 10 miles. Downtown Cleveland is 20 miles away.
$21k-26k yearly est. 14d ago
Room Attendant
Hilton 4.5
Centerville, OH jobs
Clean guest rooms or other hotel areas as assigned, ensuring the established standards ofcleanliness. Responsible for reporting any maintenance deficiencies and handling guest requests or complaints, seeking assistance from leadership when necessary. Ensures the confidentiality and security of all guest rooms. ESSENTIAL JOB FUNCTIONS: Report to work when scheduled, on time, in proper uniform, including nametag. Use correct cleaning chemicals for designated surfaces, according to OSHA regulations and hotel requirements. Clean guest rooms as assigned and in order of priority. Transport cart with cleaning supplies, amenities and linens to assigned guest room and position securely. Empty trash containers and ashtrays. Remove all dirty terry and replace with clean par to designated layout Remove soil, dirt, soap build-up and hair from bathroom mirrors, vanity, sink, toilet, shower walls, bathtub, shower curtain and floor. Replace facial, toilet tissue and bathroom amenities in correct amount and location. Remove dirty bed linen and make up bed with clean linen. Dust and polish all furniture. Realign furniture to floor plan. Open all drawers/doors in check-out rooms and remove items left by guest. Dust inside. Check under bed(s), chairs and sofa for debris and remove if present Inspect condition of all furniture for tears, rips or stains; report any damages to the supervisor. Remove all dust, debris and foreign particles from upholstered furniture including crevices and under cushions. Dust pictures, frames and mirrors. Remove dust and debris on television and other electronic devices in room. Set correct time on clock. Clean all lamps and light switches; check for proper working order. Remove dust, spots and smears from windows, ledges and frames. Remove dust, grease and smears from telephones and reposition properly. Remove dust smudges and spills from refrigerator (including doors and shelves; ensure it is plugged in and securely closed. Remove dust on drapes and realign to correct position daily. Inspect condition of planters and plants; remove debris. Remove dust, dirt, marks and fingerprints from entrance door(s). Ensure presence of fire safety, rate cards and DND sign. Inspect condition and replace as needed. Remove dust, dirt and smudges from A/C unit, vents, grids and thermostat Set thermostat in accordance with seasonal instructions. Remove dust, stains and marks from all baseboards, ledges and corners. Vacuum carpet in guest room. Spray room with deodorizer. Update status of rooms cleaned on assignment sheet Return and restock cart at end of shift. Empty vacuum bag and wipe vacuum clean. Ensure security of any assigned guest room keys. Handle guest complaints by following procedures and ensuring guest satisfaction. Report any damages or maintenance problems to the Supervisor. Immediately and according to Company policy. Exhibit a friendly, helpful and courteous manner when dealing with guests and fellow employees. Be familiar with laundry attendant responsibilities and willing to cross train in other areas as assigned. General Notes This is not intended to be all-inclusive, additional details will be specified by the supervisor. The team member will also perform other reasonable business duties as assigned by the supervisor. Management reserves the right to change this , job responsibilities, duties, and working hours as needs prevail. If requested in accordance with applicable law, the Company provides reasonable accommodation to known physical or mental limitations of an otherwise qualify team member with a disability to allow him/her to perform essential functions of the job unless the accommodation would impose an undue hardship on the Company. The Company is an at-will employer. This job description is a guideline and does not constitute a written or implied employment contract. Supplemental pay Bonus pay Benefits Other
$20k-25k yearly est. 60d+ ago
Room Attendant
Hilton 4.5
Solon, OH jobs
Introduction: The Room Attendant will be responsible for cleaning guest rooms, common areas, and other areas of the facility, as well as performing tasks such as laundry and inventory management. The successful candidate will have strong attention to detail and be able to work efficiently in a fast-paced environment. Responsibilities: Clean guest rooms and common areas, including dusting, vacuuming, and changing linens Perform tasks such as laundry and inventory management Maintain a clean and organized work area Report any maintenance issues or damages to the appropriate team members Follow all safety and sanitation policies and procedures Other duties as assigned Qualifications: Minimum of 1 year of experience as a housekeeper or in a similar role Strong attention to detail Ability to multitask and handle a high-volume workload Ability to work efficiently in a fast-paced environment Basic math skills
$21k-26k yearly est. 60d+ ago
Room Attendant - Hilton Columbus Downtown
Hilton Worldwide 4.5
Franklin, OH jobs
We are growing and are so excited to welcome you to our new second tower expansion of the Hilton Columbus Downtown, which features an additional 500 rooms, 75,000 square feet of meeting space and four new dining experiences. The Housekeeping Team at the Hilton Columbus Downtown is currently seeking a Room Attendant to work at our award-winning property. Bring your talents to the table in a creative, dynamic atmosphere, with teammates that share the same passion for hospitality! We offer amazing benefits such as worldwide travel discounts, DailyPay, FREE parking or discounted buss pass, shift meals, paid time off starting on your first day, and much more! What will I be doing? As a Room Attendant you would be responsible for cleaning guest rooms and responding to our guests' requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: * Clean rooms/suites as assigned which includes: * Making beds, cleaning bathrooms, dusting, vacuuming, washing windows/tracks, strip dirty linen, remove used amenities from the room, disposing of trash * Stock cart as needed * Greet guests with friendly acknowledgement * Replenish linen and guest amenities * Respond to special requests by guests in a timely, friendly and efficient manner What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: * Hospitality - We're passionate about delivering exceptional guest experiences. * Integrity - We do the right thing, all the time. * Leadership - We're leaders in our industry and in our communities. * Teamwork - We're team players in everything we do. * Ownership - We're the owners of our actions and decisions. * Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: * Quality * Productivity * Dependability * Customer Focus * Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! EOE/AA/Disabled/Veteran
$20k-25k yearly est. 26d ago
PM Assistant Executive Housekeeper InterContinental Hotel and Conference Center
Intercontinental Hotels Group 3.9
House cleaner job at InterContinental Hotels Group Resources, Inc.
The PM Assistant Executive Housekeeper is a vital leadership role responsible for maintaining the highest standards of cleanliness and service during the hotel's busiest transition hours. You will oversee the evening housekeeping operations, ensuring that guestrooms, public spaces, and conference facilities are pristine while leading a dedicated team to deliver the "InterContinental Life" experience. Your day to day People * Manage day-to-day staffing requirements, plan and assign work and establish performance and development goals for employees. Provide mentoring, coaching and regular feedback to help manage conflict and improve employee performance * Educate and train all employees in compliance with governmental and safety regulations. Ensure staff is properly trained and has the tools and equipment to carry out job duties * Promote teamwork and quality service through daily communication and coordination with other department heads * May assist with deep cleaning projects and/or assist housekeeping staff during high volume periods Key Responsibilities * Operational Leadership: Manage the full scope of the Housekeeping department during the PM shift. This includes overseeing room attendants, housepersons, etc. * Quality Assurance: Conduct rigorous inspections of guestrooms, hallways, and public areas. You must be able to walk for extended periods to ensure every corner of the property meets our luxury standards. * Leading by Example: We believe in "rolling up our sleeves." You must be willing and able to clean guestrooms and other duties personally when business volume requires additional support. * Administrative Management: Maintain basic knowledge of payroll processing and labor scheduling to ensure the department operates efficiently and within budget. * Guest Relations: Act as the primary point of contact for evening guest requests. Resolve concerns with empathy and efficiency to ensure 100% guest satisfaction. * Inter-Departmental Collaboration: Work seamlessly with the Front Office, Maintenance, and other departments to coordinate room readiness and special requests * Guest Experience * Check public areas, guest rooms/suites, equipment, linens are clean and in good repair advise team members of areas of improvements * Perform housekeeping duties necessary, including making beds as well as vacuuming and cleaning guest suites to ensure guest satisfaction * Comply with special needs and requests of the guests, VIPs and repeat visitors Financial * Help prepare annual departmental operating budget and financial plans. Monitor budget and control expenses with a focus on increased productivity. * Maintain proper inventory levels, managing cost per room for supplies and labor (example: bed & bath linen reuse and laundry operation). How do I deliver this? We genuinely care about people and we show this through living out our promise of True Hospitality each and every day. It's what connects every colleague in all IHG hotels. Each IHG hotel brand delivers True Hospitality in their own way, and at the heart of it all are specific, core service skills. * True Attitude: being caring, wanting to make a positive difference, and building genuine connections with guests * True Confidence: having the knowledge and skills to perform your role, and giving guests the confidence that they can trust you, to help and support them during their stay * True Listening: focusing on what your guest is saying, picking up on body language that is often overlooked, and understanding what the guest wants and needs * True Responsiveness: is about providing guests with what they need, and doing so in a timely and caring manner There's so much more to the job than we can capture here. It's simply about creating great experiences, doing the right thing and understanding people. What we offer We'll reward all your hard work with a great salary and benefits - including a uniform, great room discount and superb training. Join us and you'll become part of the global IHG family - and like all families, all our individual team members share some winning characteristics. As a team, we work better together - we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve - visit ************************** to find out more about us At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law The statements in this job description are intended to represent the key duties and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job. Responsible Business * Maintain and order supplies and equipment in a timely and efficient manner while minimizing waste and maintaining "green" initiatives (example: container recycling and cleaning agents) * May maintain procedures for security of lost and found items * Perform other duties as assigned. May also serve as manager on duty Accountabilities This is the top supervisory job in the Housekeeping Department. Typically supervises a small number of housekeeping and laundry employees. What we need from you Requirements & Qualifications * Flexibility: A schedule that adapts to business needs, including weekends and holidays. * Physical Stamina: Ability to be on your feet for the duration of the shift, including walking guest floors and public areas. * Leadership Style: A "lead by example" mentality with the ability to motivate a diverse team in a fast-paced environment. * Communication: Strong interpersonal skills to effectively collaborate with other department managers and communicate with high-profile guests. * Experience: Previous supervisory experience in Housekeeping or Hospitality operations is preferred. * High school diploma / secondary education / equivalent plus one year of housekeeping experience, including some supervisory training/experience. Must be able to speak local language(s). The hourly rate of pay for this position is $24.00 +benefits (insurance/PTO/SickWellness, etc.)
$24 hourly Auto-Apply 23d ago
Executive Housekeeper InterContinental Hotel and Conference Center
Intercontinental Hotels Group 3.9
House cleaner job at InterContinental Hotels Group Resources, Inc.
Role Purpose As Executive Housekeeper, you'll keep all aspects of housekeeping - and ensure high standards are met to deliver memorable and unique guest experiences. Key Accountabilities People * Direct daily activities, plan and assign work ensuring you always have the right staffing numbers. * Develop your team and improve their performance through coaching and feedback, and create performance and development goals for colleagues - recognise good performance. * Educate and train all team members in compliance with federal, state and local laws and safety regulations. Ensure staff are properly trained and have the tools and equipment to carry out job duties. * May assist with deep cleaning projects and/or assist housekeeping staff during high volume periods. Guest Experience * Make sure the quality of housekeeping services is always superb - we have standards - but it's down to you to make rooms special and memorable for guests. * Schedule routine inspections of all guest rooms and public areas to ensure furnishings, rooms, equipment, linens, public restrooms, lobby, etc. are clean and in good repair to meet guest satisfaction. * Carry out special requests from guests, VIPs, repeat visitors and club members. * Help guests with their questions and complaints to achieve complete guest satisfaction. * Look smart - wear your uniform with pride. Responsible Business * Maintain and order supplies and equipment whilst minimising waste and maintaining "green" initiatives (example: container recycling, and cleaning agents). * Reunite items with owners - and log any lost and found property. * Perform other duties as assigned. May also serve as manager on duty. Financial * Help prepare and monitor the hotel's annual budget with a focus on increasing profitability. * Maintain proper inventory levels managing cost per room for supplies and labour Carry out the special requests from guests, VIPs, repeat visitors and club members. Key Skills & Experiences * High School Diploma / secondary education / equivalent. * Four years' housekeeping/laundry experience preferably in a hotel of similar size, including supervisory experience. Some college preferred. * Must be fluent in local language and other languages preferred. Salary for this role is at 80K.
$34k-49k yearly est. Auto-Apply 16d ago