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InterContinental Hotels Group Resources, Inc. jobs in Houston, TX - 599 jobs

  • Room Attendant

    Intercontinental Hotels Group 3.9company rating

    Intercontinental Hotels Group job in Houston, TX

    Clean guest rooms and/or suites in a timely and thorough manner to ensure total guest satisfaction. At InterContinental Hotels & Resorts we want our guests to feel special, cosmopolitan and In the Know which means we need you to: Be charming by being approachable, having confidence and showing respect. Stay in the moment by understanding and anticipating guests' needs, being attentive and taking ownership of getting things done. Make it memorable by being knowledgeable, sharing stories and showing your style to create moments that make people feel special. DUTIES AND RESPONSIBILITIES: Financial Returns Notify supervisor when service is complete so rooms may be sold or occupied. Report any room unable to be serviced to supervisor according to established procedures Report to supervisor of needed repairs and unsafe conditions Monitor and control supplies and amenities, and minimize waste within all areas of housekeeping People Promote teamwork and quality service through daily communication and coordination with other departments. Guest Experience Respond to guest complaints, special requests and ensure corrective action is taken to achieve complete guest satisfaction. Report, turn in, and/or log all lost and found items according to established procedures. Responsible Business Clean and service assigned rooms or areas according to established standards and procedures including making beds, dusting, vacuuming, cleaning and sanitizing bathrooms, removing trash, etc. May include cleaning of kitchen area, room refrigerator, coffee maker, cups, glasses, silverware, etc. Follow established safety procedures at all times - and wear protective equipment when needed May regularly assist with deep cleaning projects May assist with other duties assigned May have turndown duties. QUALIFICATION AND REQUIREMENTS Basic reading, writing, and math skills. Some housekeeping experience and ability to speak English preferred. This job requires ability to perform the following: Carrying, lifting, pushing or pulling items weighing up to 50 pounds and pushing and or pulling approximately 200 pounds Frequently standing up and moving about the facility Frequently handling objects and equipment to maintain the facility Frequently bending, stooping, and kneeling Other: Communication skills are utilized a significant amount of time when interacting with guests and employees. Basic reading, writing, and math abilities are utilized often when reading room assignments, completing checklists, replacing room linens and amenities. May be required to work nights, weekends, and/or holidays WHAT WE OFFER: We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life - including an impressive room discount and some of the best training in the business. The hourly pay rate for this Hourly role is $16.00. This rate is only applicable for jobs to be performed in Houston, Texas. This is the starting rate we in good faith believe we would pay for this role at the time of this posting. We may pay more or less than the posted rate, and the rate may be modified in the future. An employee's pay position within the pay range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs. We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401k, and many other benefits to eligible full-time employees. You can apply for this role through the link below (or through the internal career site if you are a current employee). Remarks: No amount of pay is considered wages or compensation until earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance by always welcoming different backgrounds, experiences, and perspectives. IHG Hotels & Resorts gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well - both inside and outside of work - and through our my Wellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. So, join us and you'll become part of our ever-growing global family. At IHG Hotels & Resorts, we've made a promise. As one of the world's leading hotel groups, we're here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognized and respected - wherever they are in the world. Want to be part of the journey?
    $16 hourly Auto-Apply 7d ago
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  • Receiving Agent (Full Time) - InterContinental Houston

    Intercontinental Hotels Group 3.9company rating

    Intercontinental Hotels Group job in Houston, TX

    Your Day-to-Day People * Cooperates, coordinates and communicates with other departments in matters concerning receiving related matters and internal control * Liaise with DOF/ADOF and Department Heads on purchasing problems * Attend to vendor, Department Heads and other employees' enquiries in relation to receiving of goods or services Financial Returns * Ensure that the supplies are correct as per the order and business needs and are as per the purchase order. * Maintain internal controls over the requisitioning and issuing of items; direct the delivery of supplies to appropriate departments or storage areas; and ensure reports and records are updated and forwarded to the appropriate contact for payment/ further processing, based on hotel policies and procedures. * Ensure cleanliness and organization in all work areas. * To check all the supplies are in good condition upon receiving & deliver immediate information to supplier and procurement department in case any rejection/defect in same. * Acknowledging the supplies to vendors on receiving of proper documents in respect. * Prompt and quick dispatch of the material to respective kitchens, departments and stores. * Ensuring great quality of the material. * Strict control over the expiry date items. * To ensure beverage store items are properly recorded and documented on timely manner. * Strict implementation of the CSA and achieve 100% score in CSA Audit of Purchasing & Receiving category * Performs related duties and special tasks assigned by Manager of Finance & Business Support. Guest Experience * Build and maintain positive relationships with all internal customers and suppliers in order to exceed their needs * Take action to address these needs in order to exceed their expectations * Notify departments concerned of arriving materials so that items may be removed promptly from receiving area. * Ensure that all incoming merchandise is undamaged, in quantities as indicated in the accompanying invoice/delivery docket and meets the IHG quality standards Responsible Business * Establishes adequate record keeping * Establishes standard purchasing specifications * Ensures products and resources are assigned to the appropriate department and billed accordingly * Strict implementation of the Control Self-Assessment (CSA) and achieve 100% score in CSA Audit of Purchasing & Receiving category * Demonstrate Awareness of OH&S policies and procedures and ensure all procedures are conducted safely and within OH&S guidelines * Be aware of duty of care and adhere to occupational, health and safety legislation, policies and procedures * Be familiar with property safety, first aid and fire and emergency procedures and operate equipment safely and sensibly * Initiate action to correct a hazardous situation and notify supervisors of potential dangers * Log security incidents and accidents in accordance with hotel requirements QUALIFICATION AND REQUIREMENTS High school diploma or equivalent and 1 year experience in receiving, purchasing or accounting function; or an equivalent combination of education and work experience. Must be proficient in BrichStreet Systems. Ability to speak fluent English required. Other languages preferred. This job requires the ability to perform the following: * Carrying or lifting items weighing up to 100 pounds * Standing up and moving about the hotel * Communicating with other people * Handling objects, supplies boxes of merchandise, etc. * Bending, stooping, kneeling, crouching, reaching Other * Reading and writing abilities are utilized often in reviewing purchase orders, contracts for service, and completing related reports * Mathematical skills are used frequently to perform calculations, reconcile account balances, etc. * Frequent contact with guests and outside vendors is necessary to resolve billing issues or answer questions. * Strong customer service skills are required * Ability to regularly work starting at 6:00 AM. May be required to work nights, weekend, and/or holidays WHAT WE OFFER: We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life - including an impressive room discount and some of the best training in the business. The hourly pay rate for this Hourly role is $22.00. This rate is only applicable for jobs to be performed in Houston, Texas. This is the starting rate we in good faith believe we would pay for this role at the time of this posting. We may pay more or less than the posted rate, and the rate may be modified in the future. An employee's pay position within the pay range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs. We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401k, and many other benefits to eligible full-time employees. You can apply for this role through the link below (or through the internal career site if you are a current employee). Remarks: No amount of pay is considered wages or compensation until earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance by always welcoming different backgrounds, experiences, and perspectives. IHG Hotels & Resorts gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well - both inside and outside of work - and through our my Wellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. So, join us and you'll become part of our ever-growing global family. At IHG Hotels & Resorts, we've made a promise. As one of the world's leading hotel groups, we're here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognized and respected - wherever they are in the world. Want to be part of the journey?
    $22 hourly Auto-Apply 15d ago
  • Security Officer - Hilton Houston Convention Center

    Hilton Worldwide 4.5company rating

    Houston, TX job

    "Be the Calm in the Center of Downtown." Located in the heart of downtown Houston and connected to the George R. Brown Convention Center, Hilton Americas-Houston is a flagship hotel known for world-class hospitality, high-profile conventions, and vibrant daytime activity. We are seeking a professional, dependable, and service-oriented Full-Time Daytime Security Guard to help maintain a safe, welcoming environment for our guests, team members, and visitors. A Security Officer is responsible for ensuring the safety of guests and team members and the security of the hotel and property in the hotel's continuing effort to deliver outstanding guest service and financial profitability. What will I be doing? As a Security Officer, you would be responsible for ensuring the safety of guests and team members and the security of the hotel and property in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: * Patrol the interior of and the perimeter of the hotel and the property to observe and identify potential safety risks, security risks and undesirable conditions * Respond to emergency situations including, but not limited to, safety hazards, fires, medical emergencies and threats to life and/or property * Promote safe work practices * Initiates preliminary investigations into incidents, as needed * Writes reports and ensures accuracy of necessary documentation, as needed * Respond to guest inquiries and requests and resolve guest issues in a timely, friendly and efficient manne What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: * Hospitality - We're passionate about delivering exceptional guest experiences. * Integrity - We do the right thing, all the time. * Leadership - We're leaders in our industry and in our communities. * Teamwork - We're team players in everything we do. * Ownership - We're the owners of our actions and decisions. * Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: * Quality * Productivity * Dependability * Customer Focus * Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
    $22k-29k yearly est. 13d ago
  • Cafeteria Attendant - Hilton Americas - Houston

    Hilton 4.5company rating

    Houston, TX job

    What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! EOE/AA/Disabled/Veterans The Hilton Americas - Houston is looking for a Cafeteria Attendant to join their talented team! Connected to the George R. Brown Convention Center, Hilton Americas-Houston is the city's largest convention hotel. Located in the heart of downtown, Hilton Americas-Houston delivers world class hospitality in a vibrant, fast paced environment Check us out: Hilton Americas-Houston The ideal candidate brings prior food & beverage or serving experience and demonstrates a consistently positive, guest‑focused attitude. They thrive in a fast‑paced, team‑oriented environment and communicate clearly in English. A flexible schedule with the ability to work both mornings and nights is essential! What will I be doing? As a Cafeteria Attendant, you would be responsible for providing food and beverage service to team members in a friendly, timely, and efficient manner in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Provide food and beverage service to team members including, but not limited to, setting up and replenishing the food line, salad bar and additional food and beverage stations Set up and maintain food line and salad bar in a timely manner Maintain cleanliness of entire cafeteria area to include, but not limited to, sweeping, mopping, wiping tables, etc. Performs pre-meal and post-meal side work including, but not limited to, salad bar preparation and dessert preparation Obtain and maintain supplies from kitchen to set up the cafeteria during scheduled hours of service Practice correct food handling and food storage procedures according to federal, state, local and company regulations The Benefits Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as: Access to pay when you need it through DailyPay Medical Insurance Coverage - for you and your family Mental health resources including Employee Assistance Program Best-in-Class Paid Time Off (PTO) Go Hilton travel program\: 100 nights of discounted travel Parental leave to support new parents Debt-Free Education\: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including\: college degrees and professional certifications* 401K plan and company match to help save for your retirement Hilton Shares\: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount Career growth and development Team Member Resource Groups Recognition and rewards programs * Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable
    $19k-23k yearly est. Auto-Apply 6d ago
  • Director of Revenue Management - Hilton Americas-Houston

    Hilton Worldwide 4.5company rating

    Houston, TX job

    An exceptional opportunity has opened at Hilton Americas-Houston following the internal promotion of our Director of Revenue Management-reinforcing Hilton's commitment to developing and advancing top talent from within. Hilton Americas-Houston is a 1,200+ room, full-service convention hotel directly connected to the George R. Brown Convention Center in the heart of downtown Houston. The hotel features over 90,000 square feet of meeting and event space, multiple food and beverage outlets, and plays a central role in supporting citywide conventions, large-scale group business, and high-profile events year-round. This Revenue Management position reports to the Commercial Director. This role is principally responsible for predicting consumer demand, optimizing hotel inventory, and challenging all hotel revenue performance through strategic planning. The position critically analyzes pricing decisions and their effects on occupancy, RevPAR and rooms profit goals in the short, mid, and long-term booking windows while influencing the hotel's strategic direction. This position is a key member of the commercial leadership team driving performance for all revenue streams, distribution channels and marketing activations. This leader cultivates a positive relationship based on trust and confidence with hotel leadership, owners, and asset management. What will I be doing? The primary responsibility is to strategically drive hotel revenue performance by communicating and influencing inside the hotel and above property. As the Director of Revenue, you should have strong analytical skills and experience resolving day-to-day tactical challenges while constantly thinking about strategic hotel opportunity. This position creates, challenges, and coordinates commercial strategies for all revenue streams within the hotel including but not limited to; critical analysis on property wide decisions affecting pricing, occupancy, revenue goals and revenue strategy planning. In this role you will conduct ongoing assessments of competitive sets and revenue management practices to understand demand and develop strategies. The position demands a very proactive relationship and regular communication with all hotel commercial leaders, Hilton regional team, company peers and ownership. This position is also responsible for the following: * Create hotel activation plans to overcome pace/position deficiencies with the goal of exceeding forecasts and beating the competition (market share). Constant consideration and search for best demonstrated practices in the interest for maximum commercial impact. * Effective evaluation of market demand by utilizing available data including proprietary and third-party data tools including but not limited to STR, TravelClick, GRO, PEAK, Topline, etc. * Develop, monitor and adjust sales and pricing strategies. * Ensure hotel rooms, banquets and catering forecasts reflect best possible outcomes by leveraging the latest macro and local trends. * Manage and maintain group and transient inventory controls including, but not limited to, room and rate inventory controls, roll-in controls, group inventory and cut-off dates, implementation of blackout dates, maintaining demand information and managing sellout and upselling strategies in partnership with Front Office. * Actively engaged in channel distribution and management through collaboration with marketing. * Communication of hotel's commercial strategy for short and mid-term success to key stakeholders. * Build positive partnerships with commercial peers as well as other teams to ensure clarity in and connectivity to enterprise efforts. * Participate in Daily Business Review and provide intelligence on future bookings as it relates to Sales Strategy. * Provide leadership and mentorship to both challenge and grow a commercial culture inside the hotel to accentuate individual strengths of each department. * Recruit, interview; and monitor and develop team member performance to include: providing supervision, professional development, conducting coaching and evaluations and delivering recognition and reward. * Manage the department and participate in and facilitate meetings. Direct Reports: Revenue Manager What are we looking for? To fulfill this role successfully, you should demonstrate the following minimum qualifications: * Minimum Education: Bachelor's Degree required or commensurate work experience in lieu thereof. * Minimum Years of Experience: Three (3) or more years in revenue management or commensurate work experience in lieu thereof. * Minimum Years of Experience: Three (3) years cross-functional experience in hotel management, or related industry, essential. * Management Experience (type): Managerial * Minimum Years of Management Experience: 1+ * Proficiency with standard Microsoft Office tools * Strong analytical skills * Strong written and verbal communication skills with experience at presenting in front of large groups It would be helpful in this position for you to demonstrate the following capabilities and distinctions: * Education: BA/BS/Bachelor's Degree * Minimum Years of Experience: 5+ * Minimum Years of Management Experience: 3+ * Deep understanding of travel industry reservation and hotel property management systems * Strong experience in hospitality forecasting, pricing, and inventory control * Hilton Worldwide software programs preferred What is it like working for Hilton? Hilton is the world's leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities, and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every single day. And, our amazing Team Members are at the heart of it all! The Benefits - Hilton is proud to have an award-winning workplace culture ranking #2 Best Company To Work For in the U.S. We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including: * Medical Insurance Coverage - for you and your family * Mental health resources including Employee Assistance Program * Best-in-Class Paid Time Off (PTO) * Go Hilton travel program: 100 nights of discounted travel * Parental leave to support new parents * 401K plan and company match to help save for your retirement * Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount * Debt-free education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications* * Career growth and development * Recognition and rewards programs #LI-LV1 EOE/AA/Disabled/Veterans
    $95k-152k yearly est. 8d ago
  • Guest Service Agent - Hilton Houston Post Oak by the Galleria

    Hilton Worldwide 4.5company rating

    Houston, TX job

    The Hilton Houston Post Oak by the Galleria is Seeking to Hire a Guest Service Agent to join our team! This person will be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Growing and developing our team into the future leaders of the hospitality world is engrained in our culture. We are excited to provide you with the experience and knowledge that will continue to excel your career! Shift: able to work a flexible schedule that includes AM, PM, weekends and Holidays. Along with overnight as needed. Pay: $15.50 per hour To learn more about the Hilton Houston Post Oak by the Galleria and all of our offerings, please visit: * Hilton Houston Post Oak by the Galleria * Hilton Hotels (@HiltonHotels) / X * Hilton | Facebook * Hilton Hotels & Resorts (@hiltonhotels) • Instagram photos and videos The Benefits - Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as: * Access to pay when you need it through DailyPay * Medical Insurance Coverage - for you and your family * Mental health resources including Employee Assistance Program * Best-in-Class Paid Time Off (PTO) * Go Hilton travel program: 100 nights of discounted travel * Parental leave to support new parents * Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including college degrees and professional certifications* * 401K plan and company match to help save for your retirement * Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount * Career growth and development * Team Member Resource Groups * Recognition and rewards programs * Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable. What will I be doing? As a Guest Services Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: * Greet guests and complete the registration process to include, but not limited to, inputting and retrieving information from the computer, confirmation of guest information and room rate, selection of rooms, coding electronic keys, promoting marketing programs, providing a welcome packet and ensuring guest knows location of room and/or has a bell person accompany him/her * Assist guests with check-out including, but not limited to, ensuring rooms and services are correctly accounted, using the point-of-sale system, handling money, processing credit and debit cards, accepting and recording various forms of payment, converting foreign currency, making change and processing gift certificates and cards * Demonstrate a thorough knowledge of hotel information including, but not limited to, room categories, room rates, packages, promotions, the local area and other general product knowledge and answer guest questions and inquiries * Use up-selling techniques to promote hotel services and facilities and to maximize room occupancy * Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner * Field guest complaints, conduct research and resolve and negotiate solutions for guest satisfaction * Receive, input, retrieve and relay messages to guests What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: * Hospitality - We're passionate about delivering exceptional guest experiences. * Integrity - We do the right thing, all the time. * Leadership - We're leaders in our industry and in our communities. * Teamwork - We're team players in everything we do. * Ownership - We're the owners of our actions and decisions. * Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: * Quality * Productivity * Dependability * Customer Focus * Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
    $15.5 hourly 9d ago
  • CDL P Driver

    Hilton Houston North 4.5company rating

    Houston, TX job

    Hilton Houston North is a recently renovated property located in the Houston City North Area, with 480 rooms and 36 meeting spaces (52,000 SQ Ft) to amaze our guests. We are looking for Top Candidates like You to bring our property alive by delivering exceptional service. Overview: Responsible for all guest service functions, including driving courtesy vehicles on surface streets and freeway. Also responsible for maintaining bell station, greeting guests, handling guest luggage, providing directions, assisting the front desk in answering phones and delivering items to guest rooms. Duties (not limited to): Drive guests between the airport and hotel and the local area. Obey all traffic rules and speed limits for safe, accident-free trips. Open & close vehicle doors for guests. Utilize bell carts to transfer luggage and packages to and from rooms, vehicles, and/or loading areas. Run hotel errands as instructed by management. Adheres to all company policies and procedures. Follows safety and security procedures and rules. Qualifications: CDL Driver License with Passenger Endorsement. Available to work flexible hours that may include early mornings, evenings, weekends, nights and/or holidays. Excellent communication and customer service skills. Physical work is a primary part of the job, and it is performed both inside the hotel, and inside and outside of a vehicle. The work involves exposure to extreme temperatures, chemicals, dirt, fumes, smoke, unpleasant odors, and loud noises. Lifting up to 100 pounds. Frequent twisting, bending, stooping, reaching, standing, walking, talking, hearing, seeing and smiling. About our Management Company Our Management Company, Driftwood Hospitality Management, is one of the top third-party hotel management in the US with more of 85 Properties between the United States, Puerto Rico and Costa Rica and our portfolio has outstanding partnership with 20 hospitality brands like Marriott, Hilton, IHG, Wyndham, Choice, and numerous Independent Boutique hotels. Driftwood elevates the industry by its passion for hospitality, resources, technology and by nurturing and advancing our in-house talent. Ready to start our journey with us?
    $32k-46k yearly est. 10d ago
  • Runner - F&B

    Hyatt Hotels Corp 4.6company rating

    Houston, TX job

    The Opportunity: Perseid seeks an enthusiastic Server Assistant/Runner to join team. You will be part of a team that is passionate about celebrating creativity and delivering exceptional guest experiences. Who We Are: Perseid is a restaurant to be returned to for both casual meals and landmark occasions, we offer food that's approachable with a spirit of exploration and celebration. Helmed by Houston's well-known chef and restaurateur Aaron Bludorn and Director of Operations Cherif Mbodji, in collaboration with the Bunkhouse and Hyatt teams, Perseid offers a take on the quintessential neighborhood bistro through the lens of the Gulf Coast, providing a new destination for travelers and Houstonians to enjoy in the heart of the Montrose neighborhood. Recently listed as one of the 20 best new restaurants of 2025 by Bon Appétit. Perseid is the main restaurant of Hotel Saint Augustine, a 71 room Bunkhouse hotel in the heart of Montrose We're Proud to Offer Exceptional Benefits, which Include: * Medical, Dental, Vision, 401K with company match * Free room nights, Discounted and Friends & Family Room Rates * Free parking * Generous Paid Time Off * Work-life benefits including wellbeing initiatives such as a complimentary Headspace * Discounts at various retailers -Apple, AT&T, Verizon, Headspace and many more! The Role: The Server Assistant/Runner is responsible for… The Server Assistant/Runner is responsible primarily for assisting the Server in serving the guest. This person must have good communication skills as well as the ability to lift, pull and push moderate weight. This is a fast-paced position with continual customer contact. Based upon fluctuating demands of the operation and to exceed customer expectations, it may be necessary to perform a multitude of different functions not specifically related to this position. This person may be expected to perform other tasks and duties as needed or as directed. Furthermore, employee responsibilities and job descriptions are subject to review and revision.
    $30k-35k yearly est. 17d ago
  • Maintenance Engineer - Hilton Houston Post Oak by The Galleria

    Hilton 4.5company rating

    Houston, TX job

    EOE/AA/Disabled/Veterans What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! The Benefits - Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as\: Medical Insurance Coverage - for you and your family Mental health resources including Employee Assistance Program Best-in-Class Paid Time Off (PTO) Go Hilton travel program\: 100 nights of discounted travel Parental leave to support new parents Debt-Free Education\: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including\: college degrees and professional certifications 401K plan and company match to help save for your retirement Hilton Shares\: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount Career growth and development Team Member Resource Groups Recognition and rewards programs *Available benefits may vary depending upon property-specific terms and conditions of employment. #LI-JO1 Hilton Houston Post Oak is looking for a Maintenance Engineer to join the Team! Located in the vibrant Uptown district, just steps from The Galleria, Hilton Houston Post Oak blends elegance with convenience. Team members enjoy working in a stylish hotel featuring spacious guest rooms, an outdoor pool, 24-hour fitness center, and multiple dining options including The Promenade and Brittany Bar. With modern meeting spaces and warm Texan hospitality, this is the perfect place to build a rewarding career in hospitality. Classification\: Full-Time Shift: Various - must be available to weekdays, weekends, and holidays. (Mostly 2-3 days Overnight, 11\:00pm - 7\:00am, and other days may be AM or PM shifts) Pay Rate\: The pay rate for this role is $18.00 and is based on applicable and specialized experience and location. Want to learn more? Hotel Website, Instagram What will I be doing? As an Engineer, you would be responsible for maintaining the physical functionality and safety of the facility in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Maintain the physical functionality and safety of the facility including, but not limited to, guest rooms, public space and heart-of-the-house areas Respond to guest calls and team member work orders in a timely, friendly and efficient manner to assess and repair non-functioning machinery and/or equipment Perform a variety of repair and maintenance tasks including, but not limited to carpentry, plumbing, electrical work, painting, HVAC work and masonry Conduct inspections for preventive maintenance needs Record and report completed repairs and items that require further attention
    $18 hourly Auto-Apply 15d ago
  • PM Supervisor - Housekeeping Hilton Houston Post Oak

    Hilton Worldwide 4.5company rating

    Houston, TX job

    Located just half a mile from The Galleria-America's fourth-largest shopping mall-and minutes from Memorial Park and the Houston Arboretum & Nature Center, Hilton Houston Post Oak by the Galleria offers an upscale retreat in the heart of Houston's vibrant Uptown district. Downtown Houston is only six miles away, making our hotel the perfect destination for both business and leisure travelers. Property Highlights: * Accommodations: Stylish guest rooms and suites designed for comfort and convenience. * Amenities: * A second-floor outdoor pool with ample seating for relaxation. * A 24-hour fitness center for your wellness needs. * Two on-site restaurants and a bar, offering diverse dining options. * Location: Steps from world-class shopping, dining, and entertainment at The Galleria. At Hilton Post Oak, we pride ourselves on delivering exceptional service and creating unforgettable experiences. From the moment guests arrive, our team ensures a seamless, welcoming stay that reflects Hilton's commitment to hospitality excellence. What will I be doing? As a Housekeeping Supervisor, you would be responsible for leading, training and supervising Room Attendants and Housepersons in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: * Lead, train and supervise Room Attendants and Housepersons on a floor or designated area to ensure all rooms and public areas meet established cleanliness and quality standards * Assess inventory of, assign for cleaning and inspect rooms * Verify and report status and/or discrepancies of rooms * Monitor payroll reports, work schedules, lost and found program, stock rooms and carts and designated inventories * Communicate and coordinate with Engineering/ Property Operations to ensure efficient maintenance and repair of items related to guest rooms and public areas * Perform Room Attendant and/or Houseperson duties, as needed * Assist in performance evaluations of Room Attendants and Housepersons, as needed * Respond to special guest requests in a timely, friendly and efficient manner What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: * Hospitality - We're passionate about delivering exceptional guest experiences. * Integrity - We do the right thing, all the time. * Leadership - We're leaders in our industry and in our communities. * Teamwork - We're team players in everything we do. * Ownership - We're the owners of our actions and decisions. * Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: * Quality * Productivity * Dependability * Customer Focus * Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
    $27k-37k yearly est. 21d ago
  • Food and Beverage Manager - Hilton Houston Convention Center

    Hilton Worldwide 4.5company rating

    Houston, TX job

    The Hilton Americas-Houston - Hilton's "Award of Excellence" 8 years running - is searching for a Food & Beverage Manager to join the team! Our 1,207 room AAA Four-Diamond hotel is conveniently located in the heart of downtown Houston, Hilton Americas-Houston is connected to the George R. Brown Convention Center via two indoor skywalks. This beautiful property boasts 91,000 square feet of banquet space, and multiple food and beverage outlets. This includes 1600 Bar & Grille, Starbucks, Lobby Bar, In Room Dining, and our 24 Executive Rooftop Lounge. We are looking for an individual with a passion for food & beverage and providing exceptional service! At least 2 years of food & beverage management in a high volume setting is a must. The ideal candidate will be an energetic leader who is passionate about mentoring others and creating a culture of excellence and positivity. This position directs and organizes the activities of 4 major outlets to maintain the high standards of food and beverage quality, service and marketing to maximize profits through outstanding customer service. Plans and directs the functions of administration and planning of the Food & Beverage department to meet the daily needs of the operation. Implements effective controls of food, beverage and labor costs. Ensures compliance with health, safety, sanitation and alcohol awareness standards. Helps ensure high standards of food and beverage quality, service and marketing to maximize profits and ensure outstanding customer service. Interviews, trains, supervises, counsels, schedules and evaluates staff. For more information on the property, please visit: * Hilton Americas-Houston Hotel - Downtown Houston * Hilton Americas-Houston (@hiltonamericashouston) • Instagram What will I be doing? * Directs and organizes the activities of the Food & Beverage departments to maintain the high standards of food and beverage quality, service and marketing to maximize profits through outstanding customer service. * Plans and directs the functions of administration and planning of the Food & Beverage department to meet the daily needs of the operation. Implements effective controls of food, beverage and labor costs. * Ensures compliance with health, safety, sanitation and alcohol awareness standards. * Helps ensure high standards of food and beverage quality, service and marketing to maximize profits and ensure outstanding customer service. * Interviews, trains, supervises, counsels, schedules and evaluates staff. What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: * Hospitality - We're passionate about delivering exceptional guest experiences. * Integrity - We do the right thing, all the time. * Leadership - We're leaders in our industry and in our communities. * Teamwork - We're team players in everything we do. * Ownership - We're the owners of our actions and decisions. * Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: * Quality * Productivity * Dependability * Customer Focus * Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
    $46k-64k yearly est. 9d ago
  • Front Office Supervisor

    Hyatt Hotels Corp 4.6company rating

    Houston, TX job

    Thompson Houston is now hiring new colleagues to join the hotel's opening team. Set in a soaring 36-story skyscraper, Thompson Houston + The Residences at the Allen is the city's newest and most fashionable landmark. This architectural marvel sets a stylish scene for influential locals, seasoned globetrotters, and cultural tastemakers to meet and connect, luxuriate, and celebrate. The hotel's coveted location in verdant Buffalo Bayou Park centers the property as a veritable oasis within the city. Newly opened, this luxury oasis boasts 172 luxury guestrooms, including 34 breathtaking suites, and a private collection of 100 residences. Unmatched amenities include a full-service spa, a well-equipped fitness center, several destination restaurants, a private heliport, an expansive one-acre pool deck, and over 17,000 square feet of flexible meeting and event spaces. As a Thompson Houston colleague, you will enjoy the following benefits: * Free room nights, Discounted and Friends & Family Room Rates * Medical, Dental, and Vision Insurance with only a 30-day waiting period! * 401K with company match * Free parking * Generous Paid Time Off * Paid Family Bonding Time and Adoption Assistance * Tuition Reimbursement * Employee Stock Purchase Plan * Discounts at various retailers -Apple, AT&T, Verizon, Headspace, and many more Job Description At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. Supervisors possess strong leadership, communication and relationship skills. They are expected to support senior leadership by developing and assuming basic management responsibilities. This role leads other associates by coaching, giving direction and may include training, scheduling, payroll and interviewing Front Office Supervisors lead the agents whom are responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. Other duties may include processing forms of payment and responding to guest inquires. Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment; if you are ready for this challenge, then we are ready for you. This is not you typical career opportunity. This is the Hyatt Touch. Click here to spend a 'day in the life' of a hospitality professional at a full-service hotel via our virtual reality experience.
    $34k-41k yearly est. 14d ago
  • Steward - Restaurant

    Hyatt Hotels Corp 4.6company rating

    Houston, TX job

    Thompson Houston is now hiring colleagues to join the hotel's team. Set in a soaring 36-story skyscraper, Thompson Houston + The Residences at the Allen is the city's newest and most fashionable landmark. This architectural marvel sets a stylish scene for influential locals, seasoned globetrotters, and cultural tastemakers to meet and connect, luxuriate, and celebrate. The hotel's coveted location in verdant Buffalo Bayou Park centers the property as a veritable oasis within the city. This luxury oasis boasts 172 luxury guestrooms, including 34 breathtaking suites, and a private collection of 100 residences. Unmatched amenities include a full-service spa, a well-equipped fitness center, several destination restaurants, a private heliport, an expansive one-acre pool deck, and over 17,000 square feet of flexible meeting and event spaces. As a Thompson Houston colleague, you will enjoy the following benefits: * Free room nights, Discounted and Friends & Family Room Rates * Medical, Dental and Vision Insurance with only 30-day waiting period! * 401K with company match * Free parking * Generous Paid Time Off * Paid Family Bonding Time and Adoption Assistance * Tuition Reimbursement * Employee Stock Purchase Plan * Discounts at various retailers -Apple, AT&T, Verizon, Headspace and many more At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing authentic hospitality and meaningful experiences to each and every guest. Hyatt is a place where high expectations aren't just met-they're exceeded. It's a place of outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry. A Steward or Dishwasher is primarily responsible for maintaining the cleanliness of all hotel china, silverware, and cookware. This person must have good communication skills and have the ability to lift, pull and push a moderate amount of weight. This is a fast-paced position that will involve constant customer interaction. View our Virtual Reality Experience to spend a 'day in the life' of a hospitality professional at a full-service hotel.
    $23k-33k yearly est. 45d ago
  • Bellperson - Hilton Houston Post Oak by the Galleria

    Hilton 4.5company rating

    Houston, TX job

    "First Impressions, Lasting Memories - Join the Hilton Post Oak Bellperson Team!" At Hilton Post Oak, we pride ourselves on delivering exceptional service and creating unforgettable experiences for our guests. As a Bellperson, you are the first face our guests see when they arrive and the last to wish them well. You play a key role in ensuring their stay is smooth, seamless, and memorable. From welcoming guests with a warm smile to handling their luggage with care, you'll set the tone for the exceptional hospitality they can expect from start to finish. A Bellperson is responsible for transferring and storing luggage and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. What will I be doing? As a Bellperson, you would be responsible for transferring and storing luggage and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Greet and escort arriving and departing guests to and from their accommodations Retrieve and transport guest luggage Inspect guest rooms and acquaint guests with these rooms and their features Respond to guest inquiries and requests in a timely, friendly and efficient manner Organize and store luggage, as needed, according to guidelines Ensure that management/leadership team is kept fully aware of any relevant feedback from guests and/or other departments Ensure messages and faxes are regularly delivered throughout the day Assist with room moves, special luggage deliveries and/or pulls, and attend the main lobby and front door, as needed Drives property-designated vehicles to and from guest destinations such as guest room or local airport, as needed Assist in the maintenance, appearance and functionality of equipment What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! EOE/AA/Disabled/Veterans
    $21k-28k yearly est. Auto-Apply 19d ago
  • Restaurant Host (Weekend PM Shift) - InterContinental Houston

    Intercontinental Hotels Group 3.9company rating

    Intercontinental Hotels Group job in Houston, TX

    Welcome guests to restaurant, seat them, and accept payment when they are done. At InterContinental Hotels & Resorts we want our guests to feel special, cosmopolitan and In the Know which means we need you to: Be charming by being approachable, having confidence and showing respect. Stay in the moment by understanding and anticipating guests' needs, being attentive and taking ownership of getting things done. Make it memorable by being knowledgeable, sharing stories and showing your style to create moments that make people feel special. DUTIES AND RESPONSIBILITIES: Financial Returns Receive payments and process transactions according to established policies and procedures; give correct change; balance cash drawer at close of shift; complete all opening/closing paperwork; document voids on void balance sheet. People Promote teamwork and quality service through daily communication and coordination with other departments. Guest Experience Greet guests in a prompt and courteous manner; seat guests ensuring a balanced workload among servers. Maintain accurate waiting list as needed. Alert guests when table is available May be asked to handle guest complaints and special requests. Responsible Business May process take-out orders; may answer room service phone and process room service orders; practice up-selling techniques May routinely clear and reset tables and assist with opening tasks such as assigning stations to servers. May assist with other duties as assigned. QUALIFICATION AND REQUIREMENTS Basic reading, writing and math skills and 6 months of cash handling experience or food service experience. This job requires ability to perform the following: Carrying or lifting items weighing up to 50 pounds (plates, utensils, menus, etc.) Handling food objects, products and utensils Using a keyboard Bending, stooping, kneeling Other: Communication skills are utilized a significant amount of time when interacting with guests, wait staff, cooks, and supervisor. Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government agency. Reading and writing abilities are utilized often when taking orders, completing paperwork, etc. Basic math skills are frequently used when handling cash and credit, quantities, and variances. May be required to work nights, weekends, and/or holidays. WHAT WE OFFER: We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life - including an impressive room discount and some of the best training in the business. The hourly pay rate for this Hourly role is $16.00. This rate is only applicable for jobs to be performed in Houston, Texas. This is the starting rate we in good faith believe we would pay for this role at the time of this posting. We may pay more or less than the posted rate, and the rate may be modified in the future. An employee's pay position within the pay range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs. We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401k, and many other benefits to eligible full-time employees. You can apply for this role through the link below (or through the internal career site if you are a current employee). Remarks: No amount of pay is considered wages or compensation until earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance by always welcoming different backgrounds, experiences, and perspectives. IHG Hotels & Resorts gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well - both inside and outside of work - and through our my Wellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. So, join us and you'll become part of our ever-growing global family. At IHG Hotels & Resorts, we've made a promise. As one of the world's leading hotel groups, we're here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognized and respected - wherever they are in the world. Want to be part of the journey?
    $16 hourly Auto-Apply 16h ago
  • Chef de Partie

    Intercontinental Hotels Group 3.9company rating

    Intercontinental Hotels Group job in Houston, TX

    Assist with planning, ordering or production of food items pertaining to the respective section(s) of the food and beverage outlet or kitchen. Prepare meals in accordance with portion and quality standards. At InterContinental Hotels & Resorts we want our guests to feel special, cosmopolitan and In the Know which means we need you to: Be charming by being approachable, having confidence and showing respect. Stay in the moment by understanding and anticipating guests' needs, being attentive and taking ownership of getting things done. Make it memorable by being knowledgeable, sharing stories and showing your style to create moments that make people feel special. DUTIES AND RESPONSIBILITIES: Financial Returns Provide instructions to less experienced culinary staff. Check the methods of preparation, portion, sizes, and timeliness of food preparation; control food usage to minimize waste. Assist in the supervision of day-to-day operation of the kitchen as needed; check the methods of preparation, portion, sizes, and timeliness of food preparation; control food usage to minimize waste. People Promote teamwork and quality service through daily communication and coordination with other departments. Key departmental contacts include Sales & Marketing, Catering, Banquets, Maintenance, and Guest Services. Guest Experience Prepare batch recipes, cold food items and assist in all kitchen activities to ensure that guests receive high quality food items in a timely manner. Coordinate the smooth service and relation to the pass and pick-up of food. Responsible Business Assist in determining the minimum and maximum stocks of all food, material and equipment. Assist in creating and testing new recipes and menu design. Assist in inspecting the cleanliness of the line floor and all kitchen stations. Maintains and strictly abide by proper storage procedures and state sanitation and health regulations. Notify Maintenance of any needed repairs. May serve as Sous Chef in his/her absence as required. May assist with other duties as assigned. QUALIFICATION AND REQUIREMENTS High school diploma or equivalent, plus two years of experience as a cook, or equivalent combination of education and food preparation experience. Degree or certificate in culinary arts preferred. This job requires ability to perform the following: Carrying, or lifting items weighing up to 50 pounds Moving about the kitchen Handing food, objects, products and utensils Bending, stooping, kneeling Other: Communication skills are utilized a significant amount of time when interacting with other culinary staff, wait staff, and guests. Mathematical skills, including basic math, budgeting, profit/loss concepts, percentages and variances are utilized frequently. Reading and writing abilities are utilized often when giving and receiving instructions and preparing recipes Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government agency. May be required to work nights, weekends, and/or holidays WHAT WE OFFER: We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life - including an impressive room discount and some of the best training in the business. The hourly pay rate for this Hourly role is $23.00. This rate is only applicable for jobs to be performed in Houston, Texas. This is the starting rate we in good faith believe we would pay for this role at the time of this posting. We may pay more or less than the posted rate, and the rate may be modified in the future. An employee's pay position within the pay range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs. We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401k, and many other benefits to eligible full-time employees. You can apply for this role through the link below (or through the internal career site if you are a current employee). Remarks: No amount of pay is considered wages or compensation until earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance by always welcoming different backgrounds, experiences, and perspectives. IHG Hotels & Resorts gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well - both inside and outside of work - and through our my Wellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. So, join us and you'll become part of our ever-growing global family. At IHG Hotels & Resorts, we've made a promise. As one of the world's leading hotel groups, we're here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognized and respected - wherever they are in the world. Want to be part of the journey?
    $23 hourly Auto-Apply 1d ago
  • Mixologist (Full Time) - InterContinental Houston

    Intercontinental Hotels Group 3.9company rating

    Intercontinental Hotels Group job in Houston, TX

    Prepare beverages and/or serve food for the customer in a prompt and courteous manner while maintaining a high level of quality and consistency. This role is also acting as a team lead for the bartenders. At InterContinental Hotels & Resorts we want our guests to feel special, cosmopolitan and In the Know which means we need you to: Be charming by being approachable, having confidence and showing respect. Stay in the moment by understanding and anticipating guests' needs, being attentive and taking ownership of getting things done. Make it memorable by being knowledgeable, sharing stories and showing your style to create moments that make people feel special. DUTIES AND RESPONSIBILITIES: Financial Returns Greet guests pleasantly as they approach the bar; promote house drinks and utilize up-selling skills to maximize revenues. Obtain, count and secure bartender's bank; receive cash and credit payments from customers; give accurate change and balance cash drawer at the end of shift. Contribute to the design of new drink menus and support promotional bar activities. People Promote teamwork and monitor quality service through daily communication and coordination with other bartenders. Guest Experience Prepare beverages requested by customers. Adhere to established pouring standards and drink recipes to provide a consistent product to the guests and to control costs. Coordinate food service with restaurant(s) for bar/lounge guests if applicable. Monitor guest behavior and guest alcohol consumption to determine when alcohol service to the guest should cease; notify management of incidents involving excessive alcohol consumption or impaired condition of customers; check identification whenever the age of a guest requesting alcoholic beverage service is questionable Responsible Business Alert Management of any service and/or safety issues. Make appropriate service recovery gestures according to established guidelines in order to ensure total guest satisfaction Set up bar including all liquor, mixers, ice, garnishes, glassware and supplies. Perform pre- and post-shift side-work (empty/fill ice-bins, prepare garnishments, replenish/store snacks, etc.). requisition all necessary supplies. Inventory unused liquor and beverages. Ensure that all liquor is properly secured before, during, and at close of shift. Inspect bar daily for cleanliness and attractiveness and inspect all equipment and machinery for proper operation. Sweep and mop bar floor after shift. Wipe down counters, equipment, stools, chairs, tables, and other areas as required. Perform other duties as assigned. QUALIFICATION AND REQUIREMENTS Minimum 2 years of experience as a Mixologist or Bartender Strong Knowledge of liquor brands, beer, wine, champagne, non-alcoholic beverages, designated glassware, preparation methods and garnishments Formal bartending training preferred. Must meet state legal age requirements. Must speak fluent English. This job requires ability to perform the following: Handling, carrying, lifting, pushing or pulling items weighing up to 50 pounds (barware, carts, boxes, bottles, etc.) Standing and moving about the bar, lounge and kitchen Bending, stooping, kneeling, lifting Other: Communication skills are utilized a significant amount of time when interacting with guests, wait staff, cooks, and supervisor. Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government agency. Reading and writing abilities are utilized often when taking orders, describing cocktail items, completing paperwork, etc. Basic math skills are frequently used when handling cash and credit. May be required to work nights, weekends, and/or holidays. WHAT WE OFFER: We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life - including an impressive room discount and some of the best training in the business. The hourly pay rate for this Hourly Tipped role is $7.00. This rate is only applicable for jobs to be performed in Houston, Texas. This is the starting rate we in good faith believe we would pay for this role at the time of this posting. We may pay more or less than the posted rate, and the rate may be modified in the future. An employee's pay position within the pay range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs. We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401k, and many other benefits to eligible full-time employees. You can apply for this role through the link below (or through the internal career site if you are a current employee). Remarks: No amount of pay is considered wages or compensation until earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance by always welcoming different backgrounds, experiences, and perspectives. IHG Hotels & Resorts gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well - both inside and outside of work - and through our my Wellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. So, join us and you'll become part of our ever-growing global family. At IHG Hotels & Resorts, we've made a promise. As one of the world's leading hotel groups, we're here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognized and respected - wherever they are in the world. Want to be part of the journey?
    $7 hourly Auto-Apply 19h ago
  • Director of Sales and Marketing - Hilton Houston Post Oak by the Galleria

    Hilton 4.5company rating

    Houston, TX job

    EOE/AA/Disabled/Veterans With over 400 guestrooms and 40,000+ square feet of meeting and event space, the Hilton Houston Post Oak by the Galleria requires a Director of Sales & Marketing who is both a strategic revenue leader and a culture-builder-someone who inspires teams, elevates performance, and creates a results-driven sales environment. As the Director of Sales & Marketing, you will be responsible for overseeing commercial strategies for your hotel. Your goal is to improve the performance of the asset by connecting strategy and business processes. Hilton's Commercial Services organization is comprised of team members driving our sales, revenue, marketing, catering, and events management, call centers, and analytics functions. These functions are the core of Hilton's “commercial engine” and are essential to Hilton's ability to drive profitable growth. What will I be doing? The primary responsibilities of this position are to design, develop, and deploy business strategies that are creative, dynamic, and impactful for the Americas and lead the Hotel Sales and Marketing process. Key deliverables for this role are to move the business analytics, processes, including cadence of activities to a "predictive and prescriptive" approach to drive performance. This includes but is not limited to, development and communication of commercial strategies and standards through a structured cadence and analysis of company revenue performance against established goals. In this role, you will facilitate the delivery of the Americas Commercial Operating Model and should possess strong leadership, communication, and networking skills. Strategy: Produce your hotel's Annual Multi-Year Commercial Strategy Plan, in partnership with on-property leaders and regional support Connect the performance needs for the hotel with the solutions designed by the Hilton enterprise, in each key segment your hotel serves Direct accountability for setting the strategy and delivery of your hotels revenues including group rooms, banquets, catering, business transient and leisure transient Work with Commercial Leadership to ensure that Business Review Guidelines (current to + 5 years) and Group Pricing & Rate Quotation Strategies are in place to maximize all pricing components of sales and catering opportunities and achieve positive group market share Support hotel B2B marketing, digital marketing, social media, public relations and communications activities. Guide the e-Commerce teams to ensure online hotel content is accurate and effective Work with Commercial Leaders to establish optimal business mix, review and validate revenue forecasts to improve accuracy while developing strategies for different demand periods, and review and approve retail and group pricing strategies Work with fellow Executive Committee members to ensure profits are maximized in line with GOP and EBITDA targets Develop and execute departmental expense budget and forecasts Develop and maintain detailed and real-time knowledge of all competitor and market activity Responsible for the execution of the Sales and Catering Sales annual SIP (Sales Incentive Program) Leadership: Lead weekly, monthly, and quarterly Sales & Marketing Optimization Process for hotel. Convert the outcome of the optimization process into actionable business strategies and articulate those strategies Contribute to annual Commercial Cadence communication regarding current realities of performance and performance drivers on a monthly, quarterly, and semi-annual basis Consistently conform to Hilton brand standards and corporate identity and utilize all communication tools Responsible for recruiting and retention of all sales and marketing roles Lead, engage, and develop team members, including ongoing performance development and Career Development Plans Conduct performance review for all direct reports and provide feedback for dotted line reports, including but not limited to: Group Sales Business Transient Sales Leisure Sales Catering Sales Marketing Facilitate and lead in a culture that is aligned with Hilton's DEI and ESG enterprise goals Ownership, Customer, and Stakeholder Relations: Own performance and commercial activity reporting for each of your hotels (i.e., performance status communication and response plans) In concert with AVPs, Regional Commercial Director and General Manager(s), present commercial strategies to key business partners and ownership groups. Ensure transparency, relevance, and timeliness in articulating the commercial performance targets, and potential gaps or upside (strengths & weaknesses) Liaise with Hilton Worldwide Sales, regional support and brand teams Build strong relationships with CVB, community influencers and 3rd party travel partners High level of engagement with customers from all sales segments Support of team's high-impact site visits and pre-convention meetings Support of sales managers sales travel into feeder markets What are we looking for? To fulfill this role successfully, you should demonstrate the following minimum qualifications: Hotel Sales, Catering or Marketing Experience Leadership management Experience Ability to travel Experience in hotel management, or related industry, essential Highly professional presentations and communication (oral and written) skills Proficiency with standard Microsoft Office Ability to perform critical analysis It would be helpful in this position for you to demonstrate the following capabilities and distinctions: Four-year college degree preferred Adaptable experience with business strategy, business planning, and business plan development Ability to speak multiple languages Multiple Brand experience Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! The Benefits We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Medical Insurance Coverage Options - for you and your family. Able to enroll after 90 days of employment Vision, dental, life and disability insurance Mental Health Resources Best-in-Class Paid Time Off (PTO) - you can accrue up to 144 hours of PTO in your first year of employment. Go Hilton travel discount program\: 100 nights of discounted travel per calendar year Participating in the 401(k) Plan and company match is the perfect way to save for the future. We match 100% of every dollar eligible TMs contribute up to 3% of pay, plus 50% of every dollar contributed on the next 2% of pay. Career growth and development Team Member Resource Groups Recognition and rewards programs Debt-free education\: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more) Inclusive family-building and fertility benefits Expanded bereavement leave Adoption Assistance program Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount Complimentary meals in the cafeteria while on shift
    $66k-100k yearly est. Auto-Apply 15d ago
  • Security Officer - Hilton Houston Convention Center

    Hilton 4.5company rating

    Houston, TX job

    **"Be the Calm in the Center of Downtown\."** Located in the heart of downtown Houston and connected to the George R\. Brown Convention Center, **Hilton Americas-Houston** is a flagship hotel known for world\-class hospitality, high\-profile conventions, and vibrant daytime activity\. We are seeking a **professional, dependable, and service\-oriented Full\-Time Daytime Security Guard** to help maintain a safe, welcoming environment for our guests, team members, and visitors\. A Security Officer is responsible for ensuring the safety of guests and team members and the security of the hotel and property in the hotel's continuing effort to deliver outstanding guest service and financial profitability\. **What will I be doing?** As a Security Officer, you would be responsible for ensuring the safety of guests and team members and the security of the hotel and property in the hotel's continuing effort to deliver outstanding guest service and financial profitability\. Specifically, you would be responsible for performing the following tasks to the highest standards: + Patrol the interior of and the perimeter of the hotel and the property to observe and identify potential safety risks, security risks and undesirable conditions + Respond to emergency situations including, but not limited to, safety hazards, fires, medical emergencies and threats to life and/or property + Promote safe work practices + Initiates preliminary investigations into incidents, as needed + Writes reports and ensures accuracy of necessary documentation, as needed + Respond to guest inquiries and requests and resolve guest issues in a timely, friendly and efficient manne **What are we looking for?** Since being founded in 1919, Hilton has been a leader in the hospitality industry\. Today, Hilton remains a beacon of innovation, quality, and success\. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values\. Specifically, we look for demonstration of these Values: + Hospitality \- We're passionate about delivering exceptional guest experiences\. + Integrity \- We do the right thing, all the time\. + Leadership \- We're leaders in our industry and in our communities\. + Teamwork \- We're team players in everything we do\. + Ownership \- We're the owners of our actions and decisions\. + Now \- We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: + Quality + Productivity + Dependability + Customer Focus + Adaptability **What will it be like to work for Hilton?** Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full\-service hotels and resorts to extended\-stay suites and mid\-priced hotels\. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value\. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across itsglobal brands \(************************************************************ Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day\. And, our amazing Team Members are at the heart of it all\! **Job:** _Security and Loss Prevention_ **Title:** _Security Officer \- Hilton Houston Convention Center_ **Location:** _null_ **Requisition ID:** _HOT0C7A0_ **EOE/AA/Disabled/Veterans**
    $22k-29k yearly est. 13d ago
  • Night Auditor - DoubleTree by Hilton Houston Medical Center

    Hilton 4.5company rating

    Houston, TX job

    Located in the heart of the **Medical Center district** , **DoubleTree by Hilton - Medical Center** serves patients, families, medical professionals, and business travelers who rely on us for comfort, consistency, and genuine hospitality during important moments\. Our hotel offers a welcoming environment where compassion, professionalism, and attention to detail truly matter\. We're looking for **dedicated, service\-oriented team members** who take pride in supporting guests visiting nearby hospitals, clinics, and research facilities\. If you enjoy making a positive impact-whether through a warm greeting, a clean and comfortable room, or seamless service-we'd love to have you on our team\. A Night Auditor is responsible for overseeing the auditing, posting and balancing of daily financial transactions to support the hotel's continuing effort to deliver outstanding guest service and financial profitability\. **What will I be doing?** As Night Auditor, you would be responsible for overseeing the auditing, posting and balancing of daily financial transactions to support the hotel's continuing effort to deliver outstanding guest service and financial profitability\. Specifically, you would be responsible for performing the following tasks to the highest standards: + Audit, post and balance daily cashiers' work for outlets including, but not limited to, outlets in Rooms and Food and Beverage + Ensure credit card system reconciles to daily transaction lists + Schedule, assign daily work, inform and train team members + Monitor, observe and assist in evaluating team member performance **What are we looking for?** Since being founded in 1919, Hilton has been a leader in the hospitality industry\. Today, Hilton remains a beacon of innovation, quality, and success\. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values\. Specifically, we look for demonstration of these Values: + Hospitality \- We're passionate about delivering exceptional guest experiences\. + Integrity \- We do the right thing, all the time\. + Leadership \- We're leaders in our industry and in our communities\. + Teamwork \- We're team players in everything we do\. + Ownership \- We're the owners of our actions and decisions\. + Now \- We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: + Quality + Productivity + Dependability + Customer Focus + Adaptability **What will it be like to work for Hilton?** Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full\-service hotels and resorts to extended\-stay suites and mid\-priced hotels\. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value\. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands \(********************************************************** \. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day\. And, our amazing Team Members are at the heart of it all\! **Job:** _Finance_ **Title:** _Night Auditor \- DoubleTree by Hilton Houston Medical Center_ **Location:** _null_ **Requisition ID:** _HOT0C9GX_ **EOE/AA/Disabled/Veterans**
    $23k-29k yearly est. 2d ago

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