InterContinental Hotels Group Resources, Inc. jobs in Miami, FL - 788 jobs

About us: As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental brand. Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world. At InterContinental Hotels & Resorts we want our guests to feel special, cosmopolitan and In the Know which means we need you to: * Be charming by being approachable, having confidence and showing respect. * Stay in the moment by understanding and anticipating guests' needs, being attentive and taking ownership of getting things done. * Make it memorable by being knowledgeable, sharing stories and showing your style to create moments that make people feel special. A Shining Star Among Downtown Miami Hotels, the InterContinental Miami features the city's premier accommodations, convention, and meeting facilities. Overlooking sparkling Biscayne Bay, we provide a secure, inviting environment in a well-established area of the city. Priding ourselves on being ONE GREAT TEAM and honored as one of the TOP WORKPLACES of South Florida by the Sun Sentinel for the nineth year. Your day to day: The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. You'll also create the warm atmosphere that makes our guests feel at home in any location. As the Director of Front Office, you will manage all aspects of the front office areas which may include, but is not limited to guest registration, bell services, business center, telephone services, concierge services, club lounge, and guest reservations to ensure guest satisfaction and maximize hotel profitability. Adhere to all brand standards and desk merchandising. DUTIES AND RESPONSIBILITIES: * Manage day-to-day operations and assignments of the front office staff; schedule, plan, and assign work. Develop and communicate departmental strategies and goals. Communicate and enforce policies and procedures. * Recommend and/or initiate salary, disciplinary, or other staffing/human resources-related actions in accordance with Company rules and policies. Alert management of potentially serious issues. * Ensure all staff is properly trained on systems, security and cash handling procedures, and service standards and have the tools and equipment needed to effectively carry out their job functions. * Monitor front office staff to ensure guests receive prompt, professional attention and personal recognition. Ensure guests are greeted upon arrival. Respond appropriately to guest complaints. Implement appropriate service recovery guidelines in order to ensure total guest satisfaction. * Schedule and regularly conduct routine inspections of the front office and public areas to ensure the appearance of such areas reflects highly on the hotel, brand, and Company. Develop actions plans to correct any deficiencies. * Analyze guest satisfaction data and develop and implement plans to achieve established goals related to guest satisfaction scores, front desk activities, IHG One Rewards enrollments, etc. * Achieve budgeted revenues, control labor costs & expenses, and maximize profitability within all areas of the front office. Participate in the preparation of the annual departmental operating budget and financial plans which support the overall objectives of the hotel. * Maintain procedures for security of monies, credit and financial transactions, and guest security. Check billing instructions and guest credit for compliance with hotel credit policy * Establish, implement, and maintain training and procedures for ISC to serve as a central communications point during emergency/crisis situations; develop and maintain relationships with local fire, police, and emergency personnel. * Assist in managing hotel revenue generation and maximization through full utilization of company systems, business processes and specifications. * Promote teamwork and quality service through daily communication and coordination with other departments. Key departmental contacts include Accounting, Revenue Management, Sales and Marketing, Catering, Food and Beverage, Housekeeping, and Maintenance. * Interact with outside contacts: * Guests - to ensure their total satisfaction * Regulatory agencies - regarding safety and emergency matters * Other contacts as needed (professional organizations, community groups) * Perform other duties as assigned. * May serve "manager on duty" as required. ACCOUNTABILITY: This job is the top Front Office job at a full-service hotel or at a regional extended-stay hotel, or reporting to a Director of Rooms Division at a large luxury or resort hotel. Typically supervises front desk agents, and bell/van services, reservations, ISC, etc. May oversee subordinate supervisors. Qualifications and Requirements: Bachelor's degree in Hotel Management/Business Administration, plus 3 years Front Office/Guest Service experience including management experience, or an equivalent combination of education and experience. Must speak fluent English. Other languages preferred. This job requires ability to perform the following: * Frequently standing up behind the desk and front office areas * Carrying or lifting items weighing up to 50 pounds * Handling various objects * Use a keyboard to operate various property management and reservations systems, etc. Other: * Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with guests, employees and third parties that reflects highly on the hotel, the brand and the Company. * Reading and writing abilities are utilized often when completing paperwork and management reports, interpreting results, giving and receiving instructions, and training. * Mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances are utilized frequently. * Problem solving, reasoning, motivating, organizational and training abilities are used often. * Ability to travel to attend workshops, specialized training and/or certifications, etc. * May be required to work nights, weekends, and/or holidays. What we offer: The salary range for this role is $95,000 - $100,000 annually. This job is eligible for bonus pay. We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401(k), and many other benefits to eligible employees. Additionally, hotel discounts worldwide are available as well as access to a wide variety of discount programs and the chance to work with a great team of people. Most importantly, we'll give you the room to be yourself. IHG is an equal opportunity employer: Minorities/ Females/ Veterans/ Disabled.

Embassy Suites by Hilton Miami Airport is looking for their next Full Time Breakfast Busperson / Dishwasher to join the Food and Beverage team! The ideal candidate will have min 6 months experience in a similar role, customer service skills, strong communication skills and is a team-player. Shift Pattern: Full availability with schedules is required for this role. Shifts will vary across weekdays, weekends and holidays, starting as early as 5AM. Pay Rate: $17.00 per hour. The Benefits - Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as: * Access to your pay when you need it through DailyPay * Medical Insurance Coverage - for you and your family * Mental Health Resources * Best-in-Class Paid Time Off (PTO) * Go Hilton travel discount program * Supportive parental leave * Matching 401(k) * Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount * Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more) * Career growth and development * Team Member Resource Groups * Recognition and rewards programs * Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable. What will I be doing? As a Food and Beverage Attendant, you would be responsible for preparing and replenishing food and beverage service in the Complimentary Breakfast to deliver an excellent guest experience and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: * Complete opening and closing side work to include, but not limited to, stocking chinaware, silverware and tableware, tending to the coffee machine and/or grinder, retrieving food and beverages from the kitchen and delivering them to the Complimentary Breakfast * Retrieve and store chinaware, silverware and tableware * Restock, clean and prepare the kitchen * Organize and display breakfast and move chairs and tables as needed * Display the bar according to established standards including, but not limited to, retrieving ice, cutting condiments, setting bottles, etc. * Monitor inventory and ensure quality condition of all chinaware, tableware and silverware * Respond to guest requests in a timely and efficient manner What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: * Hospitality - We're passionate about delivering exceptional guest experiences. * Integrity - We do the right thing, all the time. * Leadership - We're leaders in our industry and in our communities. * Teamwork - We're team players in everything we do. * Ownership - We're the owners of our actions and decisions. * Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: * Quality * Productivity * Dependability * Customer Focus * Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

ESSENTIAL DUTIES & RESPONSIBILITIES: Check housekeeping cart for supplies, stock as needed. Greet guests immediately with friendly/sincere acknowledgement. Strip dirty linens / towels and remove used amenities from room/suite. Clean rooms/ suites, as assigned, which includes: making beds, cleaning bathrooms, dusting, vacuuming and washing windows / tracks. Reports rooms as clean and available. Reports maintenance deficiencies in order to maintain room in compliance with hotel Replenish linen and guest amenities. Clean balconies, if applicable. Respond to special requests by guests (such as providing extra amenities or service time requests). SUPPORTIVE FUNCTIONS: In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company. Provide customer service to guests, including information about hotel services, activities and local attractions. Assist co-workers, as requested. Perform other duties and responsibilities as assigned or SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY: The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation. Ability to arrive to work on time and when scheduled. Physically able to move large objects such as: carts, large bags of linen, ironing board. Physically able to operate cleaning equipment such as: vacuum cleaners, brooms, spray bottles Ability to read and recognize room/suite numbers. Ability to communicate effectively with guests and team members verbally or in written form. Ability to learn, follow and enforce standards for cleanliness as they apply to all aspects of suite. Ability to follow all safety procedures/standards and able to recognize and act in emergency situations. WORK EXPERIENCE & EDUCATION REQUIREMENTS: High School graduate or equivalent preferred but not necessary 6 months to 1 year cleaning experience in housekeeping or janitorial services preferred. No special licenses or certificates required. OTHER: Assimilate into The Hilton Family Values and culture through understanding, supporting and participating in all elements of Blue Energy. Demonstrate working knowledge of the service standards. Regular attendance in conformance with the standards, which may be established by Hilton/Resorts World Omni, LLC is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel Grooming: All employees must maintain a neat, clean, and well-groomed appearance (specific standards available as per company's handbook).

Where Coastal Ease Meets Elevated Design. Be Part of an Iconic Transformation Set between Miami and Fort Lauderdale, The Diplomat is entering a transformative new chapter-pairing timeless oceanfront glamour with refreshed interiors, redesigned guestrooms, and a revitalized sense of place. Nearly every suite and room opens to sweeping ocean views, creating a stay defined by beauty, comfort, and effortless luxury. We are seeking a Luxury Guest Reservation Specialist who embodies anticipatory service, polished communication, and a passion for creating unforgettable guest journeys. Check us out\: The Diplomat Beach Resort If you're ready to take your career to the next level, apply now and join our team at The Diplomat Beach Resort! The Benefits - Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as: Access to pay when you need it through DailyPay Medical Insurance Coverage - for you and your family Mental health resources including Employee Assistance Program Best-in-Class Paid Time Off (PTO) Go Hilton travel program\: 100 nights of discounted travel Parental leave to support new parents Debt-Free Education\: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including\: college degrees and professional certifications* 401K plan and company match to help save for your retirement Hilton Shares\: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount Career growth and development Team Member Resource Groups Recognition and rewards programs * Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable. What will I be doing? Process reservations accurately via phone, email, chat, mobile channels, and online platforms. Deliver personalized luxury service through tailored recommendations based on guest needs. Actively promote and sell premium products, including: - Signia Club access - Beach Club amenities - Suite and premium room upgrades - Resort packages and signature experiences Identify sales opportunities and use value-based selling to drive revenue. Maintain expert knowledge of room types, Club benefits, Beach Club offerings, F&B, spa, and resort amenities. Collaborate with Front Office, VIP Services, Events, and Revenue teams to ensure alignment. Utilize reservation systems (Opera, SynXis) with precision. Address guest concerns with empathy and luxury service standards. Uphold PCI and data privacy protocols. What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! EOE/AA/Disabled/Veterans

ESSENTIAL DUTIES & RESPONSIBILITIES: Minor plumbing repairs or maintenance on faucets, lavatories, water closets, and valves Replace flush valves and faucet seats or washers and shower valves or heads as required Pull toilets and replace wax rings and grouting as required Troubleshoot and repairs minor telephone and internet problems as required Troubleshoot and repairs problems with electronic door locks and safes Repair minor carpet tears and burns as required & wall paper repairs Replace light bulbs and repairs minor lighting problems Replace pulls and knobs and aligns drawers, repairs other minor problems on cabinets and furniture. Clean and / or replaces air conditioning filters. Repair minor problems with doors. Painting and pressure cleaning assigned areas. Grounds Maintenance. Perform preventative maintenance tasks as assigned Perform any other general building maintenance tasks as assigned Attend department meetings. May be required to work nights, weekends and holidays. Other duties and responsibilities may be assigned. The employee is expected to work in other areas of the Building/complex when needed to assist operations to perform job duties not necessarily contained in this job description. While performing the duties of this position, the employee is regularly required to stand, and use hands to perform mechanical maintenance tasks, handle or feel objects, tools, and controls. The employee is frequently required to walk and reach with hands and arms and to climb on scaffolds and ladders. The employee is frequently required to lift and/or move up to 50 lbs., and to move objects up to 100 lbs. Ability to listen effectively and comprehend the English language to understand and obtain instructions and information. Ability to see and hear in order to observe and detect signs of emergencies. Able to stand for long period of times WORK EXPERIENCE & EDUCATION REQUIREMENTS: The requirements listed below are representative of the knowledge, skills, and abilities required for this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. High school diploma or equivalent. General mechanical aptitude and at least one (1) year of proven building maintenance experience or construction experience is required. Communication: Good verbal skills, some computer knowledge.

Princess Cruises, one of the world's most recognized premium travel brands, offers guests unforgettable MedallionClass experiences across hundreds of global destinations. Our 10-week paid Summer Internship Program gives students hands-on exposure to the dynamic cruise and leisure travel industry. Interns contribute to meaningful projects while participating in professional development, leadership sessions, and enrichment activities that showcase life at Princess. We are looking for an amazing Intern, Digital Designer to fill this role, which is based in our Doral office. The Digital Designer position is a pivotal role that requires a creative and detail-oriented professional to conceptualize and design engaging promotional emails with segmented, data-driven content, ensuring strong click-through rates and conversions. Additionally, this role involves designing digital content for social media and display advertising, adhering to best practices and maintaining consistency across various company platforms. The Digital Designer is expected to self-manage projects, meet deadlines, and collaborate effectively with the design team while staying current with industry trends, making this role integral to the creation of visually appealing, user-centric digital experiences. Here is a summary of what Princess is looking for in its Intern, Digital Designer. Is this you? Responsibilities * Conceptualize and design engaging email templates, newsletters, and campaigns with highly complex data-driven, dynamic, segmented content that delivers strong click-through rates, engagement, and conversion to influence specific target audiences and predetermined Key Performance Indicators (KPIs). * Design promotional, life-cycle, and transactional campaigns using the latest HTML and CSS email oriented best practices and UX best practices. * Effectively use existing HTML email layout templates for maximum efficiency and timeliness while continuing to evolve and innovate based on current trends and industry best practices. * Provide creative input and suggestions for enhancing the overall effectiveness and engagement of email marketing initiatives. * Leverage animation skills to create engaging and visually appealing interactive elements and transitions that enhance the overall user experience. * Transform objective-driven business requirements and customer needs into relevant digital user experiences, designing static and animated graphics for social media and digital display advertising that follow best practices and ensure projects adhere to specifications and standards, including mobile. * Remain current with latest graphic design/marketing & communication trends for email, display ads and social media marketing. * Help ensure consistency in design and digital content across various company channels and platforms. * Manage all projects from start to finish in order to meet established deadlines. * Partner with other graphic designers and take on ad hoc design projects, as needed. * Perform other duties as assigned. Requirements * Currently enrolled in an accredited college or university program. * Experience in email and social media marketing design required * Experience designing in both desktop and mobile web. * Self-starter with knowledge of the latest trends in email design and development. * Strong eye, attention to detail, organized, creative problem solver and can present creative with key stakeholders using design, UX, and mockups to communicate inspiring brand experiences. * Must be able to present well and articulate and defend design decisions with grace, logic and data. * A portfolio of previous digital design work to showcase experience and creativity. * Experience in interactive design, user interface design, or a related field, preferably in a digital agency or tourism-focused environment. * Strong understanding of user experience principles and interaction design best practices * Proficiency in design software such as Adobe Creative Suite, Sketch, Figma, After effect or other relevant tools. * Able to create, re-size, and optimize images and graphics for the web. * Excellent command of visual design and architecture for responsive email. * Have a good natured, flexible, approach to design and coding. * Familiarity with web development technologies such as HTML, CSS, JavaScript and ESPs. * This position is considered Hybrid and follows the Company's schedule of three days in the office per week (Tuesday - Thursday) What You Can Expect * Contribute to real projects that make an impact. * Access to learning resources, mentorship, and skill-building opportunities. * Connect with industry professionals and peers across departments. * Gain insight into operations and innovation within a global brand. * Opportunities to showcase your work and celebrate achievements. * Learn about potential career paths and future opportunities within the organization. Our Culture… Stronger Together Our highest responsibility and top priority is compliance, environmental protection and the health, safety and well-being of our guests, the people in the communities we touch and serve, and our shipboard and shoreside employees. Please visit our site to learn more about our Culture Essentials, Corporate Vision Statement and our Core Values at: https://www.princess.com/aboutus/culture-framework/ Princess is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. Americans with Disabilities Act (ADA) Princess will provide reasonable accommodations with the application process, upon your request, as required to comply with applicable laws. If you have a disability and require assistance in this application process, please contact recruiting@hollandamericagroup.com #PCL

As the parent company overseeing our nine distinctive brands worldwide, Carnival Corporation plays a vital role in providing integral support and strategic direction to each brand across various departments. We strive to deliver unforgettable happiness to our guests by providing extraordinary cruise vacations, while honoring the integrity of every ocean we sail, place we visit and life we touch. As a member of our team, you will help lead the way in innovative and sustainable cruising, delivering memorable vacations and building borderless connections. Risk Advisory and Assurance Services (RAAS) is a diverse global team, recognized by the Audit Committee and senior management as their partner for providing advisory and assurance services on the company's most significant strategic, financial, operational, technology and compliance risks. We're looking for an experienced Senior Audit Consultant, Risk Advisory and Assurance Services to fill this role, which is a hybrid position based in our Miami office. Supporting our Holland America, Seabourn and Princess brands, you'll be responsible for performing end to end reviews of key business processes and controls to provide independent assessments of their design and effectiveness and communicate the results and observations to senior levels of management. Further, you'll leverage best practice to enhance the effectiveness and efficiency of operations. Here's a summary of what Carnival Corporation is looking for in its Senior Audit Consultant, Risk Advisory and Assurance Services role. Is this you? Responsibilities * Develop the planning and scoping for simple to moderately complex reviews to ensure appropriate audit coverage. * Perform walkthroughs to develop understanding of processes & controls, identify areas of risk and develop tests accordingly. * Perform testing, data analysis and benchmarking, as appropriate, to assess controls. * Identify issues/opportunities to improve operations and the related root cause and impact. * Conclude on the adequacy of management's processes and internal controls to mitigate risk. * Prepare succinct, accurate and compelling reporting to communicate audit results. * Lead effective meetings and present to management on issue/opportunities identified. * Partner with management to develop appropriate action plans impacting tactical and strategic changes to the organization. * Effectively manage project progress and status, including budget/milestone tracking and reporting. * Follow up and report on the implementation status of management's action plans. * Adhere to the RAAS departmental policies and procedures, including ensuring consistency and completeness of working paper documentation and compliance with IIA Standards. * Assist in the Sarbanes-Oxley 404 compliance program. * Assist with internal forensic investigations as assigned. * Develop and maintain effective working relationships with senior management to ensure RAAS is viewed as a partner for managing risk. * Undertake relevant training, networking and studies as required to ensure continuing professional development. * In addition to other duties/functions, this position requires full commitment and support for promoting ethical and compliant culture. More specifically, this position requires integrity, honesty, and respectful treatment of others, as well as a willingness to speak up when they see misconduct or have concerns. Requirements * A Bachelor's degree is required, ideally in Accounting or Business. * Professional certification, such as CPA or CIA is preferred (or in progress). * Requires a minimum of 3 to 5 years' relevant experience with a Big 4, management consulting firm or experience working in a highly matrixed environment or large/complex internal audit department (excluding internship). * Integrity, objectivity, and a high degree of professionalism. * Excellent oral and written communication skills to interface well with all levels of management. * Ability to build relationships while asking tough questions. * Strong project management, time management and organizational skills. * Personal initiative, resourcefulness, and professional enthusiasm. * Good background/experience with audit methodologies and techniques. * Prior success conducting external and/or internal audits. * Proficiency with Microsoft Office, including Excel, Powerpoint, Word and Teams. * The success of the individual will also be determined by their dedication, service-ethic, and ability to work as an effective team member. * Must be legally authorized to work in the United States. Holland America is unable to sponsor or take over sponsorship of employment visas at this time (e.g., H-1B status). This position is classified as "in-office." As an in-office role, it requires employees to work from a designated Carnival office in South Florida Tuesday through Thursday each week. Employees may work from their homes on Mondays and Fridays. Candidates must be located in (or willing to relocate to) the Miami/Ft. Lauderdale area. What You Can Expect At Carnival, your total rewards package is much more than your base salary. All non-sales roles participate in an annual cash bonus program, while sales roles have an incentive plan. Director and above roles may also be eligible to participate in Carnival's discretionary equity incentive plan. Plus, Carnival provides comprehensive and innovative benefits to meet your needs, including: Base Salary Range: $60,600.00 to $112,000.00. The range is applicable for the labor market where the role is intended to be hired. Final base salary is directly related to each candidates' qualifications and experience uniquely. Health Benefits: * Cost-effective medical, dental and vision plans * Employee Assistance Program and other mental health resources * Additional programs include company paid term life insurance and disability coverage Financial Benefits: * 401(k) plan that includes a company match * Employee Stock Purchase plan Paid Time Off: * Holidays - All full-time and part-time with benefits employees receive days off for 8 company-wide holidays, plus 2 additional floating holidays to be taken at the employee's discretion. * Vacation Time - All full-time employees at the manager and below level start with 14 days/year; director and above level start with 19 days/year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 84 hours/year. All employees gain additional vacation time with further tenure. * Sick Time - All full-time employees receive 80 hours of sick time each year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 60 hours each year. Other Benefits: * Complementary stand-by cruises, employee discounts on confirmed cruises, plus special rates for family and friends. * Personal and professional learning and development resources including tuition reimbursement. * On-site preschool program and wellness center at our Miami campus Our Culture… Stronger Together Joining the Carnival team means embracing our six Culture Essentials, which are the cornerstone values shaping our identity, principles, and actions. These beliefs and behaviors not only define who we are but also unite us as a team, guiding us in decision-making, fostering relationships, tackling challenges, and reaching milestones. These culture essentials propel us toward a shared vision of success, ensuring a collective effort in shaping our future. Carnival Corporation & plc and Carnival Cruise Line is an equal employment opportunity/affirmative action employer. In this regard, it does not discriminate against any qualified individual on the basis of sex, race, color, national origin, religion, sexual orientation, age, marital status, mental, physical or sensory disability, or any other classification protected by applicable local, state, federal, and/or international law. #CCL

Where Coastal Ease Meets Elevated Design. Be Part of an Iconic Transformation. Set between Miami and Fort Lauderdale, The Diplomat is entering a transformative new chapter-pairing timeless oceanfront glamour with refreshed interiors, redesigned guestrooms, and a revitalized sense of place. Nearly every suite and room opens to sweeping ocean views, creating a stay defined by beauty, comfort, and effortless luxury. We ae seeking a Restaurant Sales Coordinator that has at least two years of experience selling restaurant experiences, is highly driven to solicit and network for new business opportunities and excels at multitasking in a fast-paced environment. Check us out: Diplomat Beach Resort, Curio by Hilton Payrate: This is an hourly role with incentive on restaurant group sales. Shift Pattern: Full Flexibility is a must. Office hours are 8:30 AM to 5:00 PM, but flexibility is required to accommodate varying schedules, including weekends, holidays. The Benefits - Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as: * Access to pay when you need it through DailyPay * Medical Insurance Coverage - for you and your family * Mental health resources including Employee Assistance Program * Best-in-Class Paid Time Off (PTO) * Go Hilton travel program: 100 nights of discounted travel * Parental leave to support new parents * Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications* * 401K plan and company match to help save for your retirement * Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount * Career growth and development * Team Member Resource Groups * Recognition and rewards programs * Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable. What will I be doing? * Solicit and respond to companies, organizations, and individuals regarding private event inquiries at the hotel and restaurants * Coordinate all aspects of private events to ensure prompt, courteous, and efficient service * Work closely with internal departments to fulfill event requirements and exceed guest expectations * Ensure events are executed smoothly to satisfy customer needs and enhance the guest experience * Maximize hotel revenue and profitability through effective event planning and upselling opportunities #LI-ZR1 What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: * Hospitality - We're passionate about delivering exceptional guest experiences. * Integrity - We do the right thing, all the time. * Leadership - We're leaders in our industry and in our communities. * Teamwork - We're team players in everything we do. * Ownership - We're the owners of our actions and decisions. * Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: * Quality * Productivity * Dependability * Customer Focus * Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

The beautiful GALLERYone, a DoubleTree Suites by Hilton is seeking a full-time Communications Operator to join their Guest Services team! This 231-room property is located on the intracoastal waterway, less than a five-minute walk from Galleria Fort Lauderdale and a half mile from the beach! The ideal candidate for this position will possess three years guest/customer facing experience in a similar role that utilizes a multi-line telephone (administration, call center, reception, hosting, etc.)! Shift Pattern: candidates should be available to work both AM and PM shifts as needed, any day of the week/weekends/holidays as needed Pay Rate: $19.00 per hour The Benefits - Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as: * Access to pay when you need it through DailyPay * Medical Insurance Coverage - for you and your family * Mental health resources including Employee Assistance Program * Best-in-Class Paid Time Off (PTO) * Go Hilton travel program: 100 nights of discounted travel * Parental leave to support new parents * Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications* * 401K plan and company match to help save for your retirement * Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount * Career growth and development * Team Member Resource Groups * Recognition and rewards programs * Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable. What will I be doing? As a Communications Operator, you would be responsible for answering and responding to internal and external calls in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: * Respond to guest inquiries and requests and resolve issues via telephone in a timely, friendly and efficient manner * Provide information and demonstrate knowledge of all hotel facilities and services * Respond to emergencies and document and relay comprehensive, accurate information to proper parties in emergency situations * Accept and deliver all messages promptly and accurately, utilizing proper grammar and spelling * Operate office equipment including, but not limited to, computers, PBX system, fax machine, e-mail, etc. What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: * Hospitality - We're passionate about delivering exceptional guest experiences. * Integrity - We do the right thing, all the time. * Leadership - We're leaders in our industry and in our communities. * Teamwork - We're team players in everything we do. * Ownership - We're the owners of our actions and decisions. * Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: * Quality * Productivity * Dependability * Customer Focus * Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

About us: As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental brand. Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world. At InterContinental Hotels & Resorts we want our guests to feel special, cosmopolitan and In the Know which means we need you to: Be charming by being approachable, having confidence and showing respect. Stay in the moment by understanding and anticipating guests' needs, being attentive and taking ownership of getting things done. Make it memorable by being knowledgeable, sharing stories and showing your style to create moments that make people feel special. A Shining Star Among Downtown Miami Hotels, the InterContinental Miami features the city's premier accommodations, convention, and meeting facilities. Overlooking sparkling Biscayne Bay, we provide a secure, inviting environment in a well-established area of the city. Priding ourselves on being ONE GREAT TEAM, eight year in a row honored one of the TOP WORKPLACES of South Florida by the Sun Sentinel. Your day to day: As a Steward, you will be responsible to clean and sanitize plate ware, silverware, glassware, pots & pans, utensils and equipment, and work area in a timely manner. DUTIES AND RESPONSIBILITIES: Set up work station as required to include filling dish machine, checking chemical levels, presoaking, and gathering required set-up equipment for appropriate work stations. Replenish as needed for all shifts. Rinse/scrape all dishes. Operate dishwashing machine to manufacturer specifications and instructions. Place clean dishes in assigned storage location. Clean designated equipment, such as hoods, filters, steam tables, bus tables, carts, ovens and grills, sinks, refrigerator/freezers, service areas, walls, floors, kitchen cafeteria dump site/compactor area as assigned. Use and dispose of kitchen substances (such as grease) and kitchen chemicals properly. Check the working condition of equipment and machinery in accordance with specifications. Inform supervisor of hazardous situations, emergencies or threats to the security of guests, employees or hotel assets. Empty and clean trash cans when they become full; transport garbage containers from kitchen and work areas to dump sites; adhere to recycling regulations. Set up and monitor the pot sink according to procedures. Sweep and mop kitchen floor at the end of each meal period and after each spill. Monitor chemicals and water temperature during shift. Clean and organize associated work area and kitchen equipment according to procedures to maximize efficiency. Promote teamwork and quality service through daily communication and coordination with other departments. Key departmental contacts include Catering, Banquets, Outlets, and Maintenance. May assist with other duties as assigned. What we need from you: Basic reading, writing and math skills. This job requires ability to perform the following: Carrying or lifting items weighing up to 75 pounds Standing up and moving about the kitchen or other designated areas Handling, objects, products, chemicals, cleaning supplies and utensils Bending, stooping, kneeling Other: Communicating with other people, following instructions. Reading abilities are utilized often when reading chemical or machine labels or operating instructions. Basic mathematical skills are used to mix chemical solutions. May be required to work nights, weekends, and/or holidays. What we offer: The hourly pay rate for this role is $15.00. We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401(k), and many other benefits to eligible employees. Additionally, hotel discounts worldwide are available as well as access to a wide variety of discount programs and the chance to work with a great team of people. Most importantly, we'll give you the room to be yourself. IHG is an equal opportunity employer: Minorities/ Females/ Veterans/ Disabled.

Conrad Fort Lauderdale Beach is looking for a Bellperson to join the Front Office Team! This luxurious oceanfront retreat offers a world of style, service and connection with globally inspired architecture and design. The hotel has 290 rooms with an expansive pool terrace with private cabanas, a 6th floor fitness center, a tranquil boutique Spa, over 10,000 square feet of meeting space, and 5 food and beverage outlets. This includes a restaurant, pool side grill, cocktail lounge, marketplace, and in-room dining. Want to learn more? Hotel Website, Instagram, Facebook * Classification: Full-Time * Shift: Various - must be available to weekdays, weekends, and holidays. What will I be doing? As a Bellperson, you would be responsible for transferring and storing luggage and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: * Greet and escort arriving and departing guests to and from their accommodations * Retrieve and transport guest luggage * Inspect guest rooms and acquaint guests with these rooms and their features * Respond to guest inquiries and requests in a timely, friendly and efficient manner * Organize and store luggage, as needed, according to guidelines * Ensure that management/leadership team is kept fully aware of any relevant feedback from guests and/or other departments * Ensure messages and faxes are regularly delivered throughout the day * Assist with room moves, special luggage deliveries and/or pulls, and attend the main lobby and front door, as needed * Drives property-designated vehicles to and from guest destinations such as guest room or local airport, as needed * Assist in the maintenance, appearance and functionality of equipment What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: * Hospitality - We're passionate about delivering exceptional guest experiences. * Integrity - We do the right thing, all the time. * Leadership - We're leaders in our industry and in our communities. * Teamwork - We're team players in everything we do. * Ownership - We're the owners of our actions and decisions. * Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: * Quality * Productivity * Dependability * Customer Focus * Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! The Benefits - Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as: * Access to pay when you need it through DailyPay * Medical Insurance Coverage - for you and your family * Mental health resources including Employee Assistance Program * Best-in-Class Paid Time Off (PTO) * Go Hilton travel program: 100 nights of discounted travel * Career growth and development * Team Member Resource Groups * Recognition and rewards programs #LI-MD1 #LI-JS3

Princess Cruises, one of the world's most recognized premium travel brands, offers guests unforgettable MedallionClass experiences across hundreds of global destinations. Our 10-week paid Summer Internship Program gives students hands-on exposure to the dynamic cruise and leisure travel industry. Interns contribute to meaningful projects while participating in professional development, leadership sessions, and enrichment activities that showcase life at Princess. We are looking for an amazing Intern, Copywriter to fill this role, which is based in our Doral office. This position is for a copywriter who is responsible for delivering copy that creatively communicates key selling points. Candidate will also work with marketing team members, upholding brand guidelines while asking the right questions and turning the answers into copy that resonates with the Princess audience. The copywriter will be a team player who can take direction from multiple sources, collaborate with designers and ultimately distill complex ideas into approachable and intriguing content. This role requires understanding of messaging hierarchies, where a piece sits in the customer funnel, and what information customers want and need. The person in this role is tasked to deliver great work on tight deadlines and bring a passion for travel into writing that connects our audience with the best destinations in the world. Here is a summary of what Princess is looking for in its Intern, Copywriter. Is this you? Responsibilities * Write compelling copy for digital media (emails, eflyers, social posts, video scripts), such as subject lines that elicit opens. * Work with a designer on print work (direct mail, ads, brochures) that breaks through the clutter. Must thrive at writing punchy headlines and body copy that paints a picture (and sells a product). * Create copy for TA support materials (ads, flyers, emails, banners) that is on brand and also works for various third parties. * Write onboard material (digital signage, terminal signage, collateral) that conveys the brand voice while being clear. * Contribute to casino branding efforts, writing emails and direct mail as needed. * Brainstorm for ad hoc projects, such as the holiday and birthday ecards and naming venues. * Review direct mail about to release to printer, as well as 1st and 2nd round bluelines, for inaccuracies. * Perform other duties as assigned. Requirements * Currently enrolled in an accredited college or university program. * Proficient in Microsoft Suite * Competent & confident writing in English with excellent grammar, written and spoken communication skills * Willingness to master and enforce Princess style guide and brand voice * Ability to manage ambiguity and be flexible in solving problems * Portfolio or Portfolio link must be included with your resume for consideration * Ability to work independently and in a team environment. * Interest in the cruise and travel industry is a plus. * This position is considered Hybrid and follows the Company's schedule of three days in the office per week (Tuesday - Thursday) What You Can Expect * Contribute to real projects that make an impact. * Access to learning resources, mentorship, and skill-building opportunities. * Connect with industry professionals and peers across departments. * Gain insight into operations and innovation within a global brand. * Opportunities to showcase your work and celebrate achievements. * Learn about potential career paths and future opportunities within the organization. Our Culture… Stronger Together Our highest responsibility and top priority is compliance, environmental protection and the health, safety and well-being of our guests, the people in the communities we touch and serve, and our shipboard and shoreside employees. Please visit our site to learn more about our Culture Essentials, Corporate Vision Statement and our Core Values at: https://www.princess.com/aboutus/culture-framework/ Princess is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. Americans with Disabilities Act (ADA) Princess will provide reasonable accommodations with the application process, upon your request, as required to comply with applicable laws. If you have a disability and require assistance in this application process, please contact recruiting@hollandamericagroup.com #PCL

About us: As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental brand. Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world. At InterContinental Hotels & Resorts we want our guests to feel special, cosmopolitan and In the Know which means we need you to: Be charming by being approachable, having confidence and showing respect. Stay in the moment by understanding and anticipating guests' needs, being attentive and taking ownership of getting things done. Make it memorable by being knowledgeable, sharing stories and showing your style to create moments that make people feel special. A Shining Star Among Downtown Miami Hotels, the InterContinental Miami features the city's premier accommodations, convention, and meeting facilities. Overlooking sparkling Biscayne Bay, we provide a secure, inviting environment in a well-established area of the city. Priding ourselves on being ONE GREAT TEAM and honored as one of the TOP WORKPLACES of South Florida by the Sun Sentinel for the nineth year. Your day to day: As the Executive Sous Chef, you supervise day-to-day activities of the Sous Chefs and other culinary personnel to achieve compliance in food preparations, presentation, and quality. Assist with employee training and scheduling. Adhere to federal, state and local regulations concerning health, safety, or other compliance requirements, as well as brand standards and local policies and procedures. Serve as Executive Chef in his/her absence. DUTIES AND RESPONSIBILITIES: Supervise of day-to-day operations and assignments of the culinary staff, communicate goals, and assign/schedule work. Assist with the communication and enforcement of formal policies and procedures. Recommend and initiate salary, disciplinary, or other staffing/human resources - related actions in accordance with company rules and policies. Alert management of potentially serious issues. Oversee methods of preparation, portion sizes, and timeliness of food preparation; control food usage to minimize waste. Review the following day's menus and complete requisitions for food and supplies needed from various storerooms; maintain inventory control procedures. Assist with the regular inventory of food and kitchen supplies; order items as necessary to maintain adequate inventory levels. Assist the Executive Chef in determining the minimum and maximum stocks of all food, material and equipment. Assist the Executive Chef in creating and testing new recipes and maintaining updated and accurate documentation and costing of all dishes prepared and sold in the food and beverage facilities. Assist in developing new menus and concepts to keep up with business and industry trends. Maintain procedures to (1) ensure the security and proper storage of food and beverage products, kitchen inventory and equipment, (2) replenish supplies, inventory, uniforms, etc. in a timely and efficient manner, and (3) to minimize waste and control costs. Ensure that all kitchen equipment, including but not limited to sinks, stoves, grills, hoods, coolers, freezers, etc., are in proper operational condition and are cleaned on a regular basis. Ensure that all kitchen areas and related storerooms are cleaned, mopped, and properly stocked according to anticipated business volume and in accordance with sanitation and health department requirements. Notify Engineering immediately of any maintenance and repair needs. Promote teamwork and quality service through daily communication and coordination with other departments. Key departmental contacts include Sales and Marketing, Catering, Banquets, Maintenance, and Guest Services. Assist sales, catering, and banquet staffs with banquets, parties and other special events. Interact with outside contacts: Guests - to ensure their total satisfaction Vendors - to order supplies and equipment and ensure best prices and quality Health Department and other regulatory agencies - regarding safety matters and kitchen inspections May serve as Manager on Duty or perform other duties as assigned. ACCOUNTABILITY: Supervises culinary employees in a large full-service, luxury, or resort hotel with multiple major food and beverage outlets, and banquet facilities catering to more than 500 people. Qualifications and Requirements: Completion of a high school diploma or equivalent, and three years of experience as a chef, or equivalent combination of education and culinary/kitchen operations experience. Degree or certificate in culinary arts preferred. This job requires ability to perform the following: Carrying or lifting items weighing up to 50 pounds Moving about the kitchen Handling food, objects, products and utensils Bending, stooping, kneeling Other: Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with guests, employees and third parties that reflects highly on the hotel, the brand and the Company.. Reading and writing abilities are utilized often when completing paperwork and management reports, ordering and receiving inventory, and giving and receiving instructions. Mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances are utilized frequently. Problem solving, reasoning, motivating, organizational and training abilities are used often. Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government agency. May be required to work nights, weekends, and/or holidays. What we offer: The salary range for this role is $90,000 - $100,000 annually. This job is eligible for bonus pay. We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401(k), and many other benefits to eligible employees. Additionally, hotel discounts worldwide are available as well as access to a wide variety of discount programs and the chance to work with a great team of people. Most importantly, we'll give you the room to be yourself. IHG is an equal opportunity employer: Minorities/ Females/ Veterans/ Disabled.

Conrad Fort Lauderdale Beach is looking for a Revenue Manager to join their amazing Team! This luxurious oceanfront retreat offers a world of style, service and connection with globally inspired architecture and design. The hotel has 290 rooms with an expansive pool terrace with private cabanas, a 6th floor fitness center, a tranquil boutique Spa, over 10,000 square feet of meeting space, and 5 food and beverage outlets. This includes a restaurant, pool side grill, cocktail lounge, marketplace, and in-room dining. In this role as Revenue Manager, you will strategically manage group and transient business thresholds to optimize demand and availability. The ideal candidate will have strong analytical skills, experience with revenue management systems, and a deep understanding of the hospitality industry. As a key member of the revenue management team, you will be responsible for developing and executing pricing strategies, managing inventory, and analyzing market trends to drive profitability and growth. The ideal candidate will have great analytical skills, have a passion to grow in the revenue field and have knowledge of ONQ system. Want to learn more? Hotel Website, Instagram, Facebook What will I be doing? As the Revenue Manager, you will supply critical analysis on the effect of short-range decisions effecting occupancy, average rate and rooms profit goals within the current 53-week (Netrez/OnQ PMS) period. Analysis of city events and activities and to project the effect of opportunities they create. Monitor competitive analysis. Specifically, you would be responsible for performing the following tasks to the highest standards: Manage and maintain group and transient inventory controls: * Daily review and implementation of room accommodation and rate inventory controls in Netrez / OnQ PMS and OnQ RMS. Includes weekly implementation of roll-in controls * Ensure group inventory and cut-off dates are managed according to demand * Implement all blackout dates in Netrez / OnQ and review monthly to determine if adjustments are needed * Work with Director of Front Office to ensure that sellout strategies are in place, and OnQ PMS / Netrez are balanced daily * Ensure OnQ FMS and General Ledger are balanced daily as it relates to past actuals Develop, monitor and adjust sales and pricing strategies: * Conduct a weekly Revenue Management Meeting where the appropriate booking period is evaluated for proper rate and availability control * Provide a synopsis of results vs. decision from the previous week and lead discussion on future issues such as booking pace, pricing strategies, marketing opportunities and the competitive environment * Daily review of Delphi/DMPE reports: GRC, Backlog Report (monthly), Daily Transaction reports and Overrides report. Address concerns and action plans with Director of Sales * Develop annual transient pricing. Ensure pricing is consistent in all distribution channels (Netrez/OnQ PMS, GDS, Internet) Provide critical analysis of strategies, room statistics and demand factors: * Review end of month rooms statistics reports including FMS, Monthly Revenue Management Reports, STAR, HILSMART, Key Hotel Marketing Reports, Report of Operations, and provide critical analysis on performance vs. forecasts and results of implemented strategies * Conduct displacement analysis of group business, as needed, to determine impact potential business will have on RevPAR * Review all tentative and definite group bookings, to ensure that they support implemented strategies * Complete weekly booking pace reports and analysis on pace, recommending strategy changes when needed * Analyze past and present trends and make recommendations for future strategies Forecasting: * Prepare all Weekly, Monthly, Rolling Forecasts and Annual Budget using OnQ RMS, Excel, OnQ FMS, Delphi/DMPE, and Netrez/OnQ PMS Competitive and Demand Analysis: * Review all competitive shops on a consistent basis (at least once per week) and identify selling strategies and market trends * Review Demand calendars, convention calendars and city event calendars to keep abreast of all demand generators * Maintain historical data on events and performance on any promotions during these demand-generating events What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: * Hospitality - We're passionate about delivering exceptional guest experiences. * Integrity - We do the right thing, all the time. * Leadership - We're leaders in our industry and in our communities. * Teamwork - We're team players in everything we do. * Ownership - We're the owners of our actions and decisions. * Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: * Quality * Productivity * Dependability * Customer Focus * Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! The Benefits - Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as: * Access to pay when you need it through DailyPay * Medical Insurance Coverage - for you and your family * Mental health resources including Employee Assistance Program * Best-in-Class Paid Time Off (PTO) * Go Hilton travel program: 100 nights of discounted travel * Parental leave to support new parents * Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications * 401K plan and company match to help save for your retirement * Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount * Career growth and development * Team Member Resource Groups * Recognition and rewards programs * Available benefits may vary depending upon property-specific terms and conditions of employment. #LI-MD1

At IHG, we've made a promise. As one of the world's leading hotel groups, we're here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected - wherever they are in the world. Want to be part of the journey? As the world's first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental️ brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you'd like to embrace a world of opportunities, we'd like to welcome you to the world's most international luxury hotel brand.

Hilton Fort Lauderdale Marina \(********************************************************************************* looking to welcome an On\-Call Banquet Houseperson to join the team\! Our hotel, which features 595 guest rooms, is located on the Intracoastal waterway and just a four\-minute walk to the Broward Convention Center\. Our 10 team members report to the Director of Food and Beverage\. The ideal candidate holds 2 years experience as a Banquet Houseperson\. Able to work the required shifts\. **Shift Pattern:** AM/PM \(weekdays, weekends, holidays as needed\) **Rate of Pay:** $20\.00 per hour **The Benefits** - Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as: + Access to pay when you need it through DailyPay + Medical Insurance Coverage - for you and your family + Mental health resources including Employee Assistance Program + Best\-in\-Class Paid Time Off \(PTO\) + Go Hilton travel program: 100 nights of discounted travel + Parental leave to support new parents + Debt\-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications\* + 401K plan and company match to help save for your retirement + Hilton Shares: Our employee stock purchase program \(ESPP\) \- you can purchase Hilton shares at a 15 percent discount + Career growth and development + Team Member Resource Groups + Recognition and rewards programs Available benefits may vary depending upon property\-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable\. **What will I be doing?** As an On\-Call Banquet Houseperson, you would be responsible for setting and cleaning banquet facilities for functions in the hotel's continuing effort to deliver outstanding guest service and financial profitability\. Specifically, you would be responsible for performing the following tasks to the highest standards: + Set tables and chairs to meet function specifications\. + Clean meeting space including washing meeting room walls at beginning of events + Clean meeting space including, but not limited to, vacuuming, sweeping, mopping, polishing, wiping areas and washing walls before and after events **What are we looking for?** Since being founded in 1919, Hilton has been a leader in the hospitality industry\. Today, Hilton remains a beacon of innovation, quality, and success\. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values\. Specifically, we look for demonstration of these Values: + Hospitality \- We're passionate about delivering exceptional guest experiences\. + Integrity \- We do the right thing, all the time\. + Leadership \- We're leaders in our industry and in our communities\. + Teamwork \- We're team players in everything we do\. + Ownership \- We're the owners of our actions and decisions\. + Now \- We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: + Quality + Productivity + Dependability + Customer Focus + Adaptability **What will it be like to work for Hilton?** Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full\-service hotels and resorts to extended\-stay suites and mid\-priced hotels\. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value\. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands\. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day\. And, our amazing Team Members are at the heart of it all\! **Job:** _Banquets_ **Title:** _Banquet Houseperson \(On\-Call\) \- Hilton Fort Lauderdale Marina_ **Location:** _null_ **Requisition ID:** _HOT0C6YF_ **EOE/AA/Disabled/Veterans**

About us: As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental brand. Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world. At InterContinental Hotels & Resorts we want our guests to feel special, cosmopolitan and In the Know which means we need you to: * Be charming by being approachable, having confidence and showing respect. * Stay in the moment by understanding and anticipating guests' needs, being attentive and taking ownership of getting things done. * Make it memorable by being knowledgeable, sharing stories and showing your style to create moments that make people feel special. A Shining Star Among Downtown Miami Hotels, the InterContinental Miami features the city's premier accommodations, convention, and meeting facilities. Overlooking sparkling Biscayne Bay, we provide a secure, inviting environment in a well-established area of the city. Priding ourselves on being ONE GREAT TEAM and honored as one of the TOP WORKPLACES of South Florida by the Sun Sentinel for the ninth year. Your day to day: As the Guest Relations Representative, you will provide a check-in/check-out environment and hotel experience for VIP and special key guests that distinguishes our brand from the competition and delivers superior service and value. DUTIES AND RESPONSIBILITIES: * Greet VIP guests and conduct special check-in and check-out services for these guests. Communicate with Front Office about arriving VIP guests and communicate any changes needed for their stay in a timely and accurate manner. * Identify return guests and VIPs in advance. Assign premium guest rooms and coordinate closely with other departments to forward relevant information. * Deliver and/or coordinate the delivery of services and/or amenities (such as flowers) to VIP guests. Collect and provide comprehensive information and coordinate VIP and/or IHG One Rewards guest requests regarding hotel services, sporting events, places of interest, restaurants, theater, airline, transportation tickets, limousine rentals, sightseeing tours and any other information of interest. Coordinate and/or confirm reservations as needed. * Respond appropriately to guest requests and complaints. Make appropriate service recovery gestures according to established guidelines in order to ensure total guest satisfaction. Log all guest complaints or concerns, coordinate the dispatch of work orders to the appropriate department and staff, and escalate appropriate issues to management. * May provide assistance with florists, couriers, mail services, rental of small business machines, international calls, etc. for assigned guests. * Perform other duties as assigned. Qualifications and Requirements: High School diploma or equivalent and 1 year of guest/customer service experience. Hotel experience and some college preferred. Must speak fluent English. Other languages preferred. This job requires ability to perform the following: * Frequently standing up or moving within the facility * Carrying or lifting items weighing up to 50 pounds * Handling objects, products and computer equipment * Bending, stooping, kneeling Other: * Communication skills are utilized a significant amount of time when interacting with others; guests and third parties. * Reading and writing abilities are utilized often when compiling departmental records, or guest registration and reservation information. * Basic mathematical skills are used frequently. * May be required to work nights, weekends, and/or holidays. Work Area: Guest Relations Services Center. What we offer: The hourly pay range for this role is $18.00 - $18.50. We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401(k), and many other benefits to eligible employees. Additionally, hotel discounts worldwide are available as well as access to a wide variety of discount programs and the chance to work with a great team of people. Most importantly, we'll give you the room to be yourself. IHG is an equal opportunity employer: Minorities/ Females/ Veterans/ Disabled.

Role Purpose Keeping our hotel running smoothly is vital to our guest's experience - as Maintenance Representative you'll keep everything looking sharp and running like clockwork. From simple repairs to forward-thinking for the next day. With naturally high standards to support our own, you'll approach every task with devotion and pride. Key Accountabilities Repair or replace items around the hotel and refurbish items in guest rooms. By keeping on top of these tasks, you'll keep our hotels looking great and working well. Organise supplies and make sure equipment is ready for the next day Live up to high safety standards - follow guidelines and tell your supervisor about any incidents, dangerous conditions or unsafe equipment Take responsibility for the safety and cleanliness of areas inside and outside the hotel, like the car park and pool Always keep an eye out for improvements - follow the preventative maintenance calendar and keep everything working and efficient at all times Be a friendly face and helping hand to our guests Keep your supervisor or duty manager in the loop and tell them about any low running supplies Look smart and approachable in your uniform Be ready to take on extra duties as and when the team needs you Key Skills & Experiences Experience - you'll have at least one year of maintenance or repair work under your belt. A high school diploma or related vocational training. You'll be familiar with Microsoft Office, a building management programme and/or any other reporting tools like HotSos, Opera, Lutron, Bartech, or Inncom. On top of building equipment and hand tools, you'll have a working knowledge of basic plumbing, electrics and preventative maintenance procedures. CPO certification - if the hotel has a pool, a Certified Pool Operator license would be ideal. Fitness - you'll be on your feet most of the day, and will need to bend and kneel a lot. Compliance - as well as meeting local laws on food handling and serving alcohol, you'll be above the minimum age required and fluent in the local language. Great communication skills, you'll be warm, welcoming and easy to talk to. What we offer: The hourly pay range for this role is $17.50 - $18.00. We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401(k), and many other benefits to eligible employees. Additionally, hotel discounts worldwide are available as well as access to a wide variety of discount programs and the chance to work with a great team of people. Most importantly, we'll give you the room to be yourself. IHG is an equal opportunity employer: Minorities/ Females/ Veterans/ Disabled.

About us: As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental brand. Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world. At InterContinental Hotels & Resorts we want our guests to feel special, cosmopolitan and In the Know which means we need you to: * Be charming by being approachable, having confidence and showing respect. * Stay in the moment by understanding and anticipating guests' needs, being attentive and taking ownership of getting things done. * Make it memorable by being knowledgeable, sharing stories and showing your style to create moments that make people feel special. A Shining Star Among Downtown Miami Hotels, the InterContinental Miami features the city's premier accommodations, convention, and meeting facilities. Overlooking sparkling Biscayne Bay, we provide a secure, inviting environment in a well-established area of the city. Priding ourselves on being ONE GREAT TEAM and honored as one of the TOP WORKPLACES of South Florida by the Sun Sentinel for the nineth year. Your day to day: As Sr. Sales Manager, you will oversee and implement all sales activities for a specific area of responsibility or market segments, including developing new accounts, maintaining existing accounts and implementation of sales strategies. DUTIES AND RESPONSIBILITIES: * Sell hotel room nights through direct client contact; maintain a high level of visibility for the hotel in major market areas through direct sales solicitation; telephone contacts and written communication. * Achieve personal and team sales goals as assigned. * Implement hotel-level tactical sales plans as assigned to achieve greater profitability through increasing average rates, increasing overall occupancy, increasing business volume during off-peak periods, and enhancing the image of the hotel in the local community. * Develop and maintain good relationships with officials and representatives of local community groups and companies, and attend out-of-town conventions and trade shows, to promote new business and increase sales for the hotel. * Produce monthly reports and sales forecasts for assigned area of responsibility. * Actively participate in forecasting and goal setting. Participate in the annual budget process, and development of sales and marketing plans. * Promote teamwork and quality service through daily communication and coordination with other departments. Key departmental contacts include all hotel departments. Review the daily business levels, anticipate critical situations, and plan effective solutions in conjunction with department heads to best expedite these situations. * Interact with outside contacts: * Guests - to ensure their total satisfaction. * Airlines, wholesalers, corporate accounts, travel agencies, ad agencies within local, domestic, and international markets - to ensure repeat business, follow up on events, and generate new business. * Other contacts as needed (Professional organizations, community groups, local media) * May coordinate business group activities at the hotel and work closely with other departments to facilitate services agreed upon by the sales office and prospective clients. * Perform other duties as assigned. * May serve as "manager on duty" as required. ACCOUNTABILITY: This job is an experienced sales professional typically in a large full-service, luxury, resort, or major flagship hotel with competition from major hotel chains and/or with extensive competitive pressure and focuses on key market sectors and top accounts. What we need from you: Qualifications and Requirements: Bachelor's degree in marketing or related field, and 4 years total experience working with a large or a variety of market segments, or an equivalent combination of education and experience in a hospitality or hotel sales and marketing setting. Must speak fluent English. Other languages preferred. This job requires ability to perform the following: * Frequently standing up or moving within and outside of the facility * Carrying or lifting items weighing up to 25 pounds * Handling objects Other: * Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with guests, employees and third parties that reflects highly on the hotel, the brand and the Company. * Reading and writing abilities are utilized often when completing paperwork and management reports, interpreting results, giving and receiving instructions, and training * Mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances are utilized frequently. * Problem solving, reasoning, motivating, organizational and training abilities are used often. * Ability to travel to attend workshops, tradeshows, conventions, etc. * May require a valid Driver's License. * May be required to work nights, weekends, and/or holidays. What we offer: The salary range for this role is $85,000 to $90,000 annually. This job is also eligible for bonus pay. In return we will give you a competitive financial and benefits package which may include healthcare support, dental, vision, disability and life insurance support, and a matching 401k plan. Hotel discounts worldwide are available as well as access to a wide variety of discount programs and the chance to work with a great team of people. Most importantly, we'll give you the room to be yourself. IHG is an equal opportunity employer: Minorities/ Females/ Veterans/ Disabled