InterContinental Hotels Group Resources, Inc. jobs in New York, NY - 431 jobs

Role Purpose The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. As a Front Desk Agent, you'll not only be the person they rely on to handle transactions, offer local insights and anticipate every detail of a friction-free experience. You'll also create the warm atmosphere that makes our guests feel at home in any location. Key Accountabilities Be the warm welcome that kicks off a memorable guest experience. Acknowledge IHG Rewards Club members and returning guests, in person or on the phone Take and manage guest bookings, up-selling opportunities and telling them about ways to improve their stay. Handle cash and credit transactions. Start every stay right by swiftly checking guests in and out - take IDs, hand out room keys, and control and release safety deposit boxes. Stay one step ahead of guests' needs - record and act on their preferences, and handle their messages, requests, questions and concerns. Be a trusted contact for all guests. Help them with anything from bill issues to local knowledge, and loop in management when necessary. Stay safe all the time. Following our safety procedures, you'll report all incidents and wear any protective gear needed. Take pride in your appearance and place as a brand ambassador. Always know what events and activities are on the day's schedule. Jump into other ad-hoc duties when your colleagues need your help. Key Skills & Experiences Communication skills - guests will need to come to you with concerns as well as compliments, so you'll be easy to talk to. Your problem-solving skills will turn issues into opportunities so every guest leaves with great memories. Fluency in the local language - extra language skills would be great, but not essential. Literate and tech-savvy - you'll need a good grasp of reading, writing, basic maths and computers Flexibility - night, weekend and holiday shifts are all part of the job. You'll have a high school diploma or qualification. A college or university degree would be a bonus, but not essential. Experience - ideally you'll have spent at least one year in a front desk or guest service position. Strength - sometimes you'll need to lift, push and pull big objects up to 50lbs (23 kg). This can involve bending and kneeling. Salary- $24.00-$26.00 Hourly

What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! EOE/AA/Disabled/Veterans Placed right in the heart of the action the New York Hilton Midtown is looking for its next Front Office Operations Manager. This hotel offers 1,878 elegantly appointed guestrooms and an impressive 150,000 square feet of versatile event space. With 49 meeting rooms, including the largest ballroom spanning 21,673 square feet, it's an ideal destination for conferences, conventions, and upscale gatherings in the heart of Manhattan. Our ideal candidate will have a minimum of 2 years' experience in a Front Office Manager role, thrive in fast-paced environments, possess excellent communication and multi-tasking skills, and be available to work a fully flexible schedule. Candidate must have experience in a hotel of 500 rooms or more. Open availability is essential, as the position will transition to an overnight role following the training period. Shift Pattern\: During the training period, the schedule will follow a daytime shift pattern. After training, the role will transition to primarily overnight shifts. Flexibility is essential, including the ability to work weekends and holidays. Salary Range: Range for this position is $75,000 annually and will be aligned with the candidate's experience and qualifications. The Benefits - Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as: · Access to pay when you need it through DailyPay · Medical Insurance Coverage - for you and your family · Mental health resources including Employee Assistance Program · Best-in-Class Paid Time Off (PTO) · Go Hilton travel program\: 100 nights of discounted travel · Parental leave to support new parents · Debt-Free Education\: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including college degrees and professional certifications* · 401K plan and company match to help save for your retirement · Hilton Shares\: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount · Career growth and development · Team Member Resource Groups · Recognition and rewards programs * Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable. What will I be doing? As Front Office Operations Manager, you would be responsible for overseeing guest service operations to ensure profitability, control costs and quality standards resulting in total guest satisfaction. Specifically, you would be responsible for performing the following tasks to the highest standards: · Ensures completion of daily objectives while maintaining Hilton's Brand Standards of guest satisfaction by assigning/instructing Guest Service, Front Office, Reservations and Front Desk Agents in the details of work · Oversee room reservations, front office systems, supplies inventory, forecasting and department budget to maximize revenue · Compile and prepare financial reports, including those related to the hotel's rate and availability calendar · Interview, train, supervise, counsel, schedule and evaluate staff; observes performance and encourages improvement · Communicates effectively both verbally and in writing to provide clear direction to staff; encourages a team spirit amongst staff members with leadership and guidance · Attend various operational related meetings to obtain and disseminate pertinent information. #LI-ZR1

The New York Hilton Midtown is looking for a temporary Counter Attendant to join our Herb N' Kitchen team! Our concept restaurant features grab-and-go items, seasonal salads, artisanal sandwiches, and brick oven pizzas. Enjoy our barista coffees in the restaurant or on the go. We use local vendors for seasonal menus, including dishes that feature honey from our rooftop hives. It's all about location in NYC, and the New York Hilton Midtown places you right in the heart of the action. With over 1,800 rooms and 150,000 square feet of banquet space, this property offers advancement opportunities, terrific benefits, and a space for you in the city that never sleeps! The ideal candidate will have previous experience in a similar role, hotel-based experience is preferred, and flexibility to work shifts across weekdays, weekends, and holidays. Shift Pattern: Full availability, including nights, weekends, and holidays needed Pay Range: $32.40 - $43.20 / hour What are the benefits of working for Hilton? Hilton is recognized as the best hospitality workplace in the world and the #1 World's Best Workplace by Great Place To Work US and Fortune! We support the mental and physical well-being of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package, including: * Access to your pay when you need it through DailyPay * Medical Insurance Coverage - for you and your family * Mental Health Resources * Best-in-Class Paid Time Off (PTO) * Go Hilton travel discount program * Supportive parental leave * Matching 401(k) * Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount * Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more) * Career growth and development * Team Member Resource Groups * Recognition and rewards programs * Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable. What will I be doing? As an Herb N' Kitchen Counter Attendant, you would be responsible for greeting and serving guests beverages and/or food. Specifically, you would be responsible for performing the following tasks to the highest standards: * Greet guests and respond to guest requests in a timely, friendly, and efficient manner. * Brew, sell, promote, and prepare beverages according to established recipes and standards. * Take guest beverage orders and accurately input orders in the appropriate point-of-sale system. * Maintains the cleanliness of the work area/outlet. * Accurately total, process, and collect payments from guests to include, but not limited to, using the point-of-sale system, handling money, processing credit and debit cards, making change, and processing gift certificates and cards. * Requisition, stock, and rotate products. * Secure and store all beverages, food, and other equipment items. * Deposit cash drops, secure and balance the bank, and sign out/in keys. #LI-LG1 What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: * Hospitality - We're passionate about delivering exceptional guest experiences. * Integrity - We do the right thing, all the time. * Leadership - We're leaders in our industry and in our communities. * Teamwork - We're team players in everything we do. * Ownership - We're the owners of our actions and decisions. * Now - We operate with a sense of urgency and discipline. In addition, we look for the demonstration of the following key attributes: * Quality * Productivity * Dependability * Customer Focus * Adaptability What will it be like to work for this Hilton Worldwide Brand? One of the most recognized names in the industry, Hilton Hotels & Resorts offers travelers a world of authentic experiences. Hilton remains an innovative, forward-thinking hospitality leader by offering best-in-class products, services, and amenities to ensure that every guest feels cared for, valued and respected. From inaugural balls and international award galas to business events and personal moments, Hilton is where the world makes history, closes the deal, toasts special occasions, and gets away from it all.

What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! The Benefits - Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as\: Access to pay when you need it through DailyPay Medical Insurance Coverage - for you and your family Mental health resources including Employee Assistance Program Best-in-Class Paid Time Off (PTO) Go Hilton travel program\: 100 nights of discounted travel Career growth and development Team Member Resource Groups Recognition and rewards programs * Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable. Pay Range\: The hourly rate is $28.59 per hour and is based on applicable and specialized experience and location. #LI-JS3 The stunning Forbes 4-Star Conrad New York is looking for a Hospitality Coordinator to join the Atrio Team ! Stay inspired and join the pinnacle of luxury in the heart of Lower Manhattan, featuring 463 rooms, 30,000 square feet of banquet space, and 3 food and beverage outlets. This includes a 3-meal restaurant, rooftop bar, and in-room dining. Classification\: Full-Time Shift: Various - must be available to weekdays, weekends, and holidays. Want to learn more? Hotel Website, Instagram, Facebook, Youtube What will I be doing? As a Hospitality Coordinator, you would be responsible for coordinating and implementing department activities and projects. Provide clerical support and assistance to department and management. Respond to guest requests in a timely, friendly and efficient manner Ensure knowledge of menu and restaurant promotions and specials Take guest beverage and/or food orders and input orders in appropriate point-of-sale system Retrieve and deliver food and beverage orders in a timely manner Replenish beverages and ensure guest satisfaction throughout the meal service Serve alcoholic/non-alcoholic beverages in accordance with federal, state, local and company regulations Ensure serving station is well-stocked at all times EOE/AA/Disabled/Veterans

The New York Hilton Midtown is looking for an overnight Utility Steward to join our team! It's all about location in NYC and New York Hilton Midtown places you right in the heart of the action, within walking distance of a multitude of famous attractions, including Central Park, Radio City Music Hall, MOMA, and Broadway. Stop by the theater and transportation desk for tips, tickets, and travel in and around the city. The ideal candidate for this role will have overnight availability, and previous experience as a utility steward at a similar-sized property. Shift Pattern: Overnight shift Pay Range: $29.90 - $39.87 / hour What are the benefits of working for Hilton? Hilton is recognized as the best hospitality workplace in the world and the #1 World's Best Workplace by Great Place To Work US and Fortune! We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including: * Access to your pay when you need it through DailyPay * Medical Insurance Coverage - for you and your family * Mental Health Resources * Best-in-Class Paid Time Off (PTO) * Go Hilton travel discount program * Supportive parental leave * Matching 401(k) * Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount * Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more) * Career growth and development * Team Member Resource Groups * Recognition and rewards programs * Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable. What will I be doing? As a Steward, you would be responsible for transporting and cleaning cooking utensils and serviceware. Specifically, you will be responsible for performing the following tasks to the highest standards: * Wash dishes and operate the dishwasher to clean all chinaware, silverware, and cooking utensils. * Scrub pots and pans. * Burnish, de-tarnish and polish silver. * Stock and maintain supplies and equipment. * Perform cleaning duties including, but not limited to, mopping, and removing trash. * Transport and store clean serviceware. * Train other stewards, as needed. * Prepare and place clean service ware for events and functions. #LI-LG1 What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: * Hospitality - We're passionate about delivering exceptional guest experiences. * Integrity - We do the right thing, all the time. * Leadership - We're leaders in our industry and in our communities. * Teamwork - We're team players in everything we do. * Ownership - We're the owners of our actions and decisions. * Now - We operate with a sense of urgency and discipline. In addition, we look for the demonstration of the following key attributes: * Quality * Productivity * Dependability * Customer Focus * Adaptability What will it be like to work for this Hilton Worldwide Brand? One of the most recognized names in the industry, Hilton Hotels & Resorts offers travelers a world of authentic experiences. Hilton remains an innovative, forward-thinking hospitality leader by offering best-in-class products, services, and amenities to ensure that every guest feels cared for, valued and respected. From inaugural balls and international award galas to business events and personal moments, Hilton is where the world makes history, closes the deal, toasts special occasions, and gets away from it all.

EOE/AA/Disabled/Veterans What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! The Benefits - Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as: Access to pay when you need it through DailyPay Medical Insurance Coverage - for you and your family Mental health resources including Employee Assistance Program Best-in-Class Paid Time Off (PTO) Go Hilton travel program\: 100 nights of discounted travel Career growth and development Team Member Resource Groups Recognition and rewards programs * Available benefits may vary depending upon property-specific terms and conditions of employment. #LI-JS3 The stunning Forbes 4-Star Conrad New York is looking for a Bellperson to join the Guest Services Team! Stay inspired and join the pinnacle of luxury in the heart of Lower Manhattan, featuring 463 rooms, 30,000 square feet of banquet space, and 3 food and beverage outlets. This includes a 3-meal restaurant, rooftop bar, and in-room dining. Want to learn more? Hotel Website, Instagram, Facebook, Youtube Classification\: Full-Time Shift: Various - must be available to weekdays, weekends, and holidays. Pay Rate\: The pay rate for this role is $19.03-$25.38/hour and is based on applicable and specialized experience and location. Union Position: This position is part of the Local 6 Union which requires complete open availability. We are not able to accommodate schedule restrictions and full-time hours are not guaranteed. Hours and schedule are based on seniority and business needs and may be minimal at times until seniority is established. You must be comfortable with a schedule and hours that may vary from week to week. What will I be doing? As a Bellperson, you would be responsible for transferring and storing luggage and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Greet and escort arriving and departing guests to and from their accommodations Retrieve and transport guest luggage Inspect guest rooms and acquaint guests with these rooms and their features Respond to guest inquiries and requests in a timely, friendly and efficient manner Organize and store luggage, as needed, according to guidelines Ensure that management/leadership team is kept fully aware of any relevant feedback from guests and/or other departments Ensure messages and faxes are regularly delivered throughout the day Assist with room moves, special luggage deliveries and/or pulls, and attend the main lobby and front door, as needed Drives property-designated vehicles to and from guest destinations such as guest room or local airport, as needed Assist in the maintenance, appearance and functionality of equipment

Why We're Here We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today. Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you. How We're Different Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day. It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine. That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better. It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too. What You'll Do You're an ambitious individual with a passion for sales and customer service as well as outstanding organization, computer, and property systems management skills. You value customer service and have a genuine approach to helping guests! Some of your responsibilities include: * Complete contracts and proposals with accuracy, and communicate timely and professionally with clients. * Coordinate with Sales Managers to execute group booking accordingly in appropriate systems. Any additional group changes will be updated by the sales coordinator. * Set up accurate billing for each individual group. * Enter pertinent information into Sales, POS and Event Management systems. * Regularly assist in booking individual reservations that fall into special rate categories. * Run group reports through our sales system and continually maintain group bookings in property systems. * Type, answer telephones, send correspondence, etc. (as required) * Take leads both over the phone and email, then process in our sales system. What You Bring * 2 years of experience in hospitality industry. * Bachelor's degree in hospitality preferred. * Flexible schedule, able to work evenings, weekends and holidays. * Strong understanding of customer and market dynamics and requirements. * Strong computer skills and proficient in MS Office. * Well organized, detail oriented with excellent follow-up skills. * Excellent communication skills and passion for creating ridiculously personable experiences for guests! Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here. Be Yourself. Lead Yourself. Make it Count.

The Stage-Rigging Technician is responsible for the safe operation, inspection, and maintenance of all entertainment rigging and automation systems across shipboard venues. In addition to overseeing overhead equipment and backstage movements, this role provides general support during rehearsals and live performances, assisting with set changes, scenic elements, and cue execution. Reporting to the Entertainment Technical Manager, the Stage-Rigging Technician plays a hands-on role in ensuring the integrity and safety of all suspended systems, while supporting the smooth technical flow of shows from behind the curtain. Key Job Responsibilities Key Responsibilities * Safely operate and monitor automated and manual rigging systems during shows, rehearsals, and technical checks. * Perform regular inspections and preventative maintenance on rigging and automation systems, including winches, tracks, pulleys, trusses, and lifts. * Support the setup, breakdown, and movement of scenery, props, and scenic elements in the main theater. * Assist with backstage operations, including quick changes, transitions, and cue execution during live performances. * Conduct repairs and maintenance of stage areas, props, and set pieces. * Enforce and follow all safety protocols for overhead rigging and automated movements. * Maintain clear documentation of inspections, maintenance logs, and safety checks. * Collaborate with performers and production teams during rehearsals to ensure technical readiness. * Identify and resolve rigging or stage-related issues quickly to minimize disruptions. * Provide support to other entertainment technicians as needed during cross-functional work calls. Experience Minimum Qualifications * Technical training or certification in rigging, automation, or stagecraft. * High school diploma or equivalent required. * Minimum 2-3 years of experience with theatrical rigging and automation systems in live entertainment, touring productions, or theme parks. * Familiarity with backstage workflows, scenic handling, and stage operations. * Proficient in operating and maintaining motorized and manual rigging systems. * Working knowledge of automation systems and safety protocols for suspended equipment. * Ability to read rigging plots, technical drawings, and cue sheets. * Capable of troubleshooting mechanical and automation issues under pressure. * Safety-first mindset; prioritizes operational integrity at all times. * Strong communication skills and ability to work independently in live show environments. * Cruise ship experience a plus. Additional Requirements * Must pass and maintain a valid medical certificate of fitness (arranged by the company). * Able to lift up to 50 lbs (23 kg), work at heights up to 36 ft (11 m), and operate in confined, loud, bright, or dark environments. * Comfortable standing and walking for extended periods and adapting to shipboard schedules. * Full-time shipboard travel required; this is a seagoing role with 6-month contract durations. * Shared cabin accommodation, one-stripe officer rank. * Must be comfortable operating in a multicultural, fast-paced environment.

The stunning Forbes 4-Star Conrad New York is looking for a Temporary Busperson to join the Food and Beverage Team ! Stay inspired and join the pinnacle of luxury in the heart of Lower Manhattan, featuring 463 rooms, 30,000 square feet of banquet space, and 3 food and beverage outlets. This includes a 3-meal restaurant, rooftop bar, and in-room dining. Want to learn more? Hotel Website, Instagram, Facebook, Youtube Classification\: Temporary Shift: Various - must be available to weekdays, weekends, and holidays. Pay Rate\: The pay rate for this role is $21.74 per hour and is based on applicable and specialized experience and location. Union Position: This position is part of the Local 6 Union which requires complete open availability. We are not able to accommodate schedule restrictions and full-time hours are not guaranteed. Hours and schedule are based on seniority and business needs and may be minimal at times until seniority is established. You must be comfortable with a schedule and hours that may vary from week to week. What will I be doing? As a Busperson, you would be responsible for setting and clearing dining tables and stocking service stations in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Set and prepare tables for dining, including, but not limited to, folding napkins, cleaning and placing tableware, serving water, etc. Ensure tableware is in good and working condition and report any defects for repair Stock, maintain and clean designated food station(s) Assist food server(s) with table service, including, but not limited to, serving beverages, breads, etc. Retrieve and transport dirty tableware to dishwashing area Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! The Benefits - Hilton is proud to support the mental and physical well-being of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as\: Access to pay when you need it through DailyPay Medical Insurance Coverage - for you and your family Mental health resources including Employee Assistance Program Best-in-Class Paid Time Off (PTO) Go Hilton travel program\: 100 nights of discounted travel Career growth and development Team Member Resource Groups Recognition and rewards programs * Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable. #LI-JS3 EOE/AA/Disabled/Veterans

EOE/AA/Disabled/Veterans What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! The Benefits - Hilton is proud to have an award-winning workplace culture ranking #1 Best Company To Work For in the World. We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including\: Medical Insurance Coverage - for you and your family Mental health resources including Employee Assistance Program Best-in-Class Paid Time Off (PTO) Go Hilton travel program\: 110 nights of discounted travel Parental leave to support new parents 401K plan and company match to help save for your retirement Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount Debt-free education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including\: college degrees and professional certifications* Career growth and development Recognition and rewards programs After undergoing a transformative restoration, Waldorf Astoria New York is set to reignite its magnetic allure. Waldorf Astoria New York is seeking a Director of Purchasing to unveil a new era of luxury which embodies the spirit of New York City. With a fresh, modern expression of its rich, authentic legacy, Waldorf Astoria New York provides guests the exceptional environment and the personalized attention of True Waldorf Service that creates unforgettable experiences for discerning travelers with 375 rooms, 375 Private Residences, 40,000 square feet of event space, holistic spa and wellness programming, and a celebrity chef partnership. In landmark destinations around the world, Waldorf Astoria Hotels & Resorts reflect the culture and history of their extraordinary locations. What will I be doing? You will be responsible for performing the following tasks to the highest standards: Obtain competitive quotations for hotel requirements and ensure that the best product is sourced and purchased, using company nominated suppliers where applicable. Ensure locally nominated supplier information is kept current and adhered to. Accurately manage the database of active local contracts with suppliers Adhere to quality procedures & standards ensuring that all Hilton policies are upheld. Work with Finance to draft the annual budget for the Department. Ensure that department Team Members are informed and coached to Hilton standards. Ensure an accurate, comprehensive system for allocating and reconciling purchase orders. Manage relationships with hotel suppliers and report on their performance. Manage employee relations, recruiting, training and coaching Team Members as required. Lead the operation of the storerooms while upholding company health and safety, quality assurance and control procedures. Compile accurate stock records, maintain proper records of requisition and replenishment transactions. Prepare month end and ad hoc reports in an accurate and timely manner. Execute tasks/requests as instructed by the Hotel Manager. Maintain, monitor, and execute requisitions in the Beverage Storeroom. The annual salary range for this role is $90,000- $110,000 and is based on applicable and specialized experience.

The historic Martinique New York on Broadway, Curio Collection by Hilton is seeking a full-time Front Office Manager to join their guest services team! This 500+ room property is in Manhattan's Koreatown, a five minutes' walk from the Empire State Building, Macy's Herald Square, Madison Square Garden, and Penn Station! This position will be one of multiple front office managers and report to the director of front office operations. They will oversee a union team of 13 guest service agents/7 bellpeople, typically 3-8 team members per shift! The ideal candidate for this position will possess a minimum of 2 years' management experience in either front office or housekeeping with a Local 6 union team. It would be considered an asset for this role to have previous experience with either luxury or lifestyle hotel brands! Shift Pattern: candidates should be available to work both AM, PM and overnight shifts as needed, any day of the week/weekends/holidays as needed Salary Range: $70,000 - $75,000, final offer based on experience The Benefits - Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as: * Access to pay when you need it through DailyPay * Medical Insurance Coverage - for you and your family * Mental health resources including Employee Assistance Program * Best-in-Class Paid Time Off (PTO) * Go Hilton travel program: 100 nights of discounted travel * Parental leave to support new parents * Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications* * 401K plan and company match to help save for your retirement * Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount * Career growth and development * Team Member Resource Groups * Recognition and rewards programs * Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable. What will I be doing? As Front Office Manager, you would be responsible for directing and administering Front Office operations in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: * Manage all Front Office operations to include, but not limited to, guest service and registration (check-in/check-out), room inventory and availability, guest service standards and initiatives, product quality, cost controls and overall profitability, marketing initiatives, systems use and management, budgeting and forecasting, department management, policy and procedure implementation and enforcement and meeting participation and facilitation * Monitor and develop team member performance to include, but not limited to, providing supervision, scheduling, conducting counseling and evaluations and delivering recognition and reward * Monitor and assess service and satisfaction trends, evaluate and address issues and make improvements accordingly * Ensure compliance with Company standards * Meet and greet guests and respond to guest inquiries, requests and issues in a timely, friendly and efficient manner and resolves guest concerns * Initiate and implement up-selling techniques to promote hotel services and facilities to maximize room occupancy and overall revenue * Ensure team members have current knowledge of hotel products, services, facilities, events, pricing and policies and knowledge of the local area and events * Complete audit procedures, as needed * Recruit, interview and train team members #LI-GL1 What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: * Hospitality - We're passionate about delivering exceptional guest experiences. * Integrity - We do the right thing, all the time. * Leadership - We're leaders in our industry and in our communities. * Teamwork - We're team players in everything we do. * Ownership - We're the owners of our actions and decisions. * Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: * Quality * Productivity * Dependability * Customer Focus * Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Serves as an onboard overall people team resource to support onboard leadership and teammates with building and strengthening culture in line with Seabourn Mission, Core Values, brand strategy and Culture Essential behaviors through the DEI lens. The HR Manager leads the onboard HR team and acts as the onboard HR business partner expert, providing pragmatic and sound advice to the Captain and the management team that is in line with both the organizational priorities and based on current employment legislation, and best practice. Effectively promotes and advises shipboard HR policies and programs, liaising with all departments to create an optimal work environment that aligns with and supports the Company strategy, assists with ensuring Global HESS compliance, and supports shipboard management and team members. Partners with senior leaders, ship and shore, to diagnose people requirements and develop effective solutions that support the ship as the business needs evolve. Adheres to confidential requirements of the role and assures that all information by the team is handled confidentiality. Key Responsibilities General Responsibilities * Always maintains visibility with team members and has an approachable demeanor. * Assures that all HR services are delivered to the team members in accordance with the Company expectations. * Supports and partners with the onboard Crew Office team and works together to resolve and escalate any issues or concerns. * Effectively implements any new HR Policies, company initiatives or other applicable internal or external HR related requirements. * Oversees and follows up with department heads on any T&A concerns and discrepancies as elevated. * Oversees and assists the crew office with embarkation tasks as needed. * Assists in any port or various authority inspections and conducts all onboard HR audits as required/applicable. * Produces timely reports as needed. * Attends shipboard meetings as required. Employee Relations * Effectively consults with employees at all levels through listening objectively and providing solutions that support positive business results. * Efficiently and confidentially manages employee relations, harassment and discrimination allegations, and conducts prompt and thorough investigations, in conjunction with the onboard Security Officer, as appropriate. * Liaises with HOD's and Medical team for escalated and high-risk situations. * Acts as a shipboard liaison between team members, officers, management, Fleet HR and the wider shoreside HR team on employee relations issues. * Promptly escalates HR related concerns as required to the Captain and shoreside HR team. * Utilizes conflict resolution tools and mediates for win-win solutions. * Facilitates new-hire surveys and exit interviews; takes appropriate action to resolve any shipboard or other related issues raised as necessary. * Performance management, promotions/succession plan and disciplinary rules and procedures * Oversees performance management process and addresses any concerns as needed. * Works with onboard team to coach management and team as needed and collaborates with LDM to implement any training/coaching as appropriate. * HRM oversees the succession plan process and closely collaborates with onboard leadership and shoreside teams to ensure that appropriate training for candidates on succession plan is implemented by LDM * Facilitates onboard investigations with Captain and Security, prepares the Investigation summary report and provides next steps suggestions. * Works collaboratively with all levels of management to consistently improve business results and meet business objectives through following the Company's disciplinary rules and procedures. * Provides clear and concise guidance with development, delivery, and follow-up of performance improvement plans and appraisal evaluations. Training * Oversees LDM training onboard and assures compliance is adhered to, as well as onboard management and team member requirements are met though collaborating with LDM on any expressed shipboard needs. * Facilitates necessary HRM presentations Culture and Core Values * Always demonstrates commitment to the Company's values, beliefs, goals and initiatives. * Consistently upholds our Core Values and the Culture Essentials. * Promotes a culture of safety, compliance, transparency, care and trust through the lens of diversity, equity and inclusion. Serves as a role model. * Acts as a Company representative and always portrays a positive image of Seabourn to all guests and fellow teammates onboard and ashore. * Always maintains professional, effective, and motivated working relationships across all functions. Deals with feedback positively and strives for continuous improvement. * Fosters teammate's wellbeing, actively engages and supports onboard activities that strive to enhance it. * Promotes a harassment-free environment at all times. * Maintains the confidentiality of sensitive information at all times. Safety and Compliance * Monitors shipboard operations to ensure they are in compliance with HR Policies and Procedures, Global HESS, MLC 2006, relevant Fleet Regulations and other applicable internal, external, and governmental regulations at all times; promptly reports any deficiencies to the Captain. * Provides guidance and coaching to managers and team members, and immediately addresses non-conformities and reports them to the Captain. * Always promotes and advocates the Company's Global HESS culture and programs. Skills, Knowledge and Expertise Qualifications: * Bachelors or Master's degree/diploma in Human Resources or related field. Experience: * Minimum 5 year experience in progressive HR management positions showing growth in responsibility, including managing a team. * Prior shipboard experience preferable. Knowledge, Skills & Abilities: * Able to demonstrate a solid track record of working in a number of different HR disciplines preferably in a large and complex organization. * Experience of managing complex employee relations cases and change management programs. * Knowledge of Maritime industry regulations, laws and MLC 2006 preferable. * Experience of mediation and/or facilitation and the ability to gain mutually acceptable outcomes. * Ability to develop professional relationships and establish credibility quickly. * Able to provide authoritative advice on complex workforce issues and demonstrate advanced influencing/negotiating/presentation skills. * Strong analytical management skills. * Commitment to follow established policies and procedures. * Able to work independent in order to perform objective audit and reporting tasks. * Able to work well and communicate sensitive and contentious information on complex HR issues to team members in all functions. * Ability to multi-task and handle constantly changing priorities. * Leadership, training, and organizational skills demonstrated through past experience. * Ability to keep information confidential at all times. * Excellent communication and interpersonal skills including written and verbal English communication. (Marlins score of 90 and above essential) * Working knowledge of computers and the ability to navigate within a variety of software programs such as Excel, Word and PowerPoint. * Working knowledge of database programs and the ability to work with these types of programs proficiently. Physical & Travel Requirements Physical Demands: * For the safety of yourself and others on board, certain physical abilities are expected to be maintained. * Must be 18 years of age or older * Must be able to perform normal and assigned emergency duties. * Must be able to work varied shifts which can average up to 12 hours per day, every day while on board. * Must be able to climb vertical ladders, and stairways; step over high sills; and manipulate door closing systems. * Must be able to work with arms raised; stand and walk for an extended period; and enter confined spaces. * Must be able to don a lifejacket or immersion suit; crawl; feel for differences in temperatures; handle fire-fighting equipment; and wear breathing apparatus (where required as part of duties). * Must be able to maintain qualification of the Seafarer Medical Examination * Able to pass basic safety course. * Able to work 7 days per week. * This is a minimal description of duties. Other work requirements may be necessary and assigned as business or maritime law dictates. Travel Requirements: * Must be able to obtain all necessary documentation to travel and work onboard.

Department: Hotel - Corporate Employment Type: Fixed Term Contract Reporting To: Senior Manager, Housekeeping Operations Description As a subject matter expert in Housekeeping operations, the Fleet Manager serves as the traveling and shipboard extension of the Senior Manager, Housekeeping. This role oversees the day-to-day SBN Housekeeping operations, ensuring the highest standards of guest satisfaction, operational efficiency, financial responsibility, and team collaboration. The Fleet Manager is responsible for leading and executing initiatives that enhance the guest experience by ensuring consistent communication, implementation, and training of all policies, brand standards, and procedures. Acting as the primary point of contact for shipboard Housekeeping operations, the Fleet Manager provides supervision, support, and guidance to onboard teams. Additionally, this role leads efforts to assess adherence and ensure compliance through operational support visits and formal audits. Key Responsibilities * Champion the company's Culture Essentials initiatives across all shipboard operations. * Establish and maintain adherence to brand standards, ensuring consistency across the fleet. * Foster strong interdepartmental collaboration between Housekeeping and other Rooms Division areas. * Conduct performance assessments of Housekeeping team members during ship visits, ensuring alignment with job descriptions and company goals. * Perform documented quality assurance audits on each vessel to verify compliance with policies and standards. * Monitor and follow up on audit action plans, sharing best practices and driving continuous improvement. * Drive achievement of Housekeeping KPIs, including guest satisfaction, revenue generation, cost control, and team member engagement. * Serve as the subject matter expert and point of contact for systems such as AIMS/iInspector, Micros/Fidelio, and GHESS document management. * Develop and manage scheduled assignments for the Housekeeping management team. * Lead product and service enhancement initiatives, including revenue-generating projects, and oversee implementation. * Identify and implement innovative technologies and processes to improve productivity and reduce manual labor. * Support succession planning and career development by training and mentoring candidates for promotion. * Promote a culture of continuous improvement in product quality and service delivery. Skills, Knowledge and Expertise * Education: * Bachelor's degree in Hospitality, Business Administration, or related field; or equivalent progressive management experience. * Experience: * Minimum 5 years of management experience in the cruise or hospitality industry. * Proven success in leading diverse teams and managing large-scale housekeeping operations. * Technical Knowledge: * Expertise in housekeeping systems and tools (AIMS/iInspector, Micros/Fidelio, GHESS). * Strong understanding of brand standards, compliance requirements, and audit processes. * Leadership & Interpersonal Skills: * Strategic thinker with the ability to see the global picture and plan for growth. * Self-starter with strong motivational skills to inspire a multi-national workforce. * Excellent team-building and collaboration abilities. * Operational Competencies: * Ability to drive KPIs related to guest satisfaction, cost control, and compliance. * Skilled in implementing innovative solutions to improve efficiency and productivity. * Communication: * Exceptional verbal and written communication skills for effective interaction with shipboard and corporate teams.

Role Purpose As Executive Housekeeper, you'll keep all aspects of housekeeping and laundry running smoothly - and ensure high standards are met to deliver memorable and unique guest experiences. Key Accountabilities People * Direct daily activities, plan and assign work ensuring you always have the right staffing numbers. * Develop your team and improve their performance through coaching and feedback, and create performance and development goals for colleagues - recognise good performance. * Educate and train all team members in compliance with federal, state and local laws and safety regulations. Ensure staff are properly trained and have the tools and equipment to carry out job duties. * May assist with deep cleaning projects and/or assist housekeeping staff during high volume periods. Guest Experience * Make sure the quality of housekeeping and laundry services is always superb - we have standards - but it's down to you to make rooms special and memorable for guests. * Schedule routine inspections of all guest rooms and public areas to ensure furnishings, rooms, equipment, linens, public restrooms, lobby, etc. are clean and in good repair to meet guest satisfaction. * Carry out special requests from guests, VIPs, repeat visitors and club members. * Help guests with their questions and complaints to achieve complete guest satisfaction. * Look smart - wear your uniform with pride. Responsible Business * Maintain and order supplies and equipment whilst minimising waste and maintaining "green" initiatives (example: container recycling, and cleaning agents). * Reunite items with owners - and log any lost and found property. * Perform other duties as assigned. May also serve as manager on duty. Financial * Help prepare and monitor the hotel's annual budget with a focus on increasing profitability. * Maintain proper inventory levels managing cost per room for supplies and labour Carry out the special requests from guests, VIPs, repeat visitors and club members. Key Skills & Experiences * High School Diploma / secondary education / equivalent. * Four years' housekeeping/laundry experience preferably in a hotel of similar size, including supervisory experience. Some college preferred. * Must be fluent in local language and other languages preferred. The salary range for this role is $70,000 to $90,000. This job is also eligible for bonus pay. We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401k, and many other benefits to eligible employees.

The stunning Forbes 4\-Star _Conrad New York_ is looking for a **_Hospitality Coordinator_** to join the _Atrio Team_ \! Stay inspired and join the pinnacle of luxury in the heart of Lower Manhattan, featuring 463 rooms, 30,000 square feet of banquet space, and 3 food and beverage outlets\. _This includes a 3\-meal restaurant, rooftop bar, and in\-room dining\._ + **Classification:** Full\-Time + **Shift:** Various - must be available to weekdays, weekends, and holidays\. **Want to learn more?** Hotel Website \(********************************** , Instagram, \(*********************************************** Facebook, Youtube \(***************************************************** **What will I be doing?** As a Hospitality Coordinator, you would be responsible for coordinating and implementing department activities and projects\. Provide clerical support and assistance to department and management\. + Respond to guest requests in a timely, friendly and efficient manner + Ensure knowledge of menu and restaurant promotions and specials + Take guest beverage and/or food orders and input orders in appropriate point\-of\-sale system + Retrieve and deliver food and beverage orders in a timely manner + Replenish beverages and ensure guest satisfaction throughout the meal service + Serve alcoholic/non\-alcoholic beverages in accordance with federal, state, local and company regulations + Ensure serving station is well\-stocked at all times **What are we looking for?** Since being founded in 1919, Hilton has been a leader in the hospitality industry\. Today, Hilton remains a beacon of innovation, quality, and success\. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values\. Specifically, we look for demonstration of these Values: + Hospitality \- We're passionate about delivering exceptional guest experiences\. + Integrity \- We do the right thing, all the time\. + Leadership \- We're leaders in our industry and in our communities\. + Teamwork \- We're team players in everything we do\. + Ownership \- We're the owners of our actions and decisions\. + Now \- We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: + Quality + Productivity + Dependability + Customer Focus + Adaptability **What will it be like to work for Hilton?** Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full\-service hotels and resorts to extended\-stay suites and mid\-priced hotels\. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value\. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across itsglobal brands \(************************************************************ Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day\. And, our amazing Team Members are at the heart of it all\! **The Benefits** - Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as: + Access to pay when you need it through DailyPay + Medical Insurance Coverage - for you and your family + Mental health resources including Employee Assistance Program + Best\-in\-Class Paid Time Off \(PTO\) + Go Hilton travel program: 100 nights of discounted travel + Career growth and development + Team Member Resource Groups + Recognition and rewards programs _\*_ _Available benefits may vary depending upon property\-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable\._ **Pay Range:** _The hourly rate is_ _ $28\.59 _ _per hour and is based on applicable and specialized experience and location\._ \#LI\-JS3 **Job:** _Food and Beverage_ **Title:** _Hospitality Coordinator, Atrio \- Conrad New York Downtown_ **Location:** _null_ **Requisition ID:** _HOT0C73T_ **EOE/AA/Disabled/Veterans**

What are we looking for? We are looking for a Steward who is passionate about maintaining the high standards of cleanliness and service that contribute to achieving Forbes 5-Star status. This role requires a hardworking individual who thrives in a fast-paced environment and is committed to supporting the Food and Beverage and Culinary teams to deliver exceptional service. The ideal candidate will be reliable, physically capable of handling heavy lifting, and an excellent team player who is enthusiastic about contributing to the hotel's luxury service culture. You will play a critical role in ensuring that our service ware and kitchen areas are kept in pristine condition while helping our team achieve excellence through your dedication and hard work. The ideal candidate will possess the following qualifications: • Ability to perform heavy lifting and physically demanding tasks as part of a fast-paced team environment • Strong commitment to maintaining cleanliness and service standards in line with Forbes 5-Star expectations • Team player mentality with the ability to collaborate effectively with colleagues across departments • Proactive approach to supporting team needs and contributing to seamless operations • Passion for delivering outstanding service and maintaining a positive attitude in all tasks • Ability to work independently when needed and stay organized with attention to detail • Physical stamina and strength to handle moving dishes, service ware, and equipment • Ability to handle repetitive tasks without compromising quality • Valid Food Handler Card required prior to offer • Ability to work flexible hours, including nights, weekends, and holidays as required Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! The Benefits - Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as\: Access to pay when you need it through DailyPay Medical Insurance Coverage - for you and your family Mental health resources including Employee Assistance Program Best-in-Class Paid Time Off (PTO) Go Hilton travel program\: 100 nights of discounted travel Parental leave to support new parents Debt-Free Education\: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including\: college degrees and professional certifications* 401K plan and company match to help save for your retirement Hilton Shares\: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount Career growth and development Team Member Resource Groups Recognition and rewards programs Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable #LI-JS3 After undergoing a transformative restoration, Waldorf Astoria New York is set to reignite its magnetic allure. Waldorf Astoria New York is seeking a Steward to unveil a new era of luxury which embodies the spirit of New York City. With a fresh, modern expression of its rich, authentic legacy, Waldorf Astoria New York provides guests the exceptional environment and the personalized attention of True Waldorf Service that creates unforgettable experiences for discerning travelers with 375 rooms, 375 Private Residences, 40,000 square feet of event space, holistic spa and wellness programming, and a celebrity chef partnership. In landmark destinations around the world, Waldorf Astoria Hotels & Resorts reflect the culture and history of their extraordinary locations. A Steward plays a crucial role in maintaining the seamless operation of the hotel's culinary and dining services. In this role, you will be responsible for but not limited to ensuring that all cooking utensils, service ware, and kitchen equipment are impeccably cleaned, organized, and ready for use. This position is vital to supporting the smooth flow of service, maintaining high standards of hygiene, and upholding the luxury service expectations of the hotel. As a Steward, your attention to detail and commitment to maintaining pristine kitchen and dining tools will directly contribute to delivering an exceptional guest experience in line with our luxury service standards and financial success. What will I be doing? As a Steward, you will be responsible for but not limited to maintaining the cleanliness and organization of service ware, ensuring it is ready for use while supporting the hotel's goal of achieving Forbes 5-Star standards. Specifically, you will be responsible for performing the following tasks to the highest standards: Wash dishes and operate the dishwasher Scrub pots and pans to ensure they meet luxury standards Stock and maintain supplies and equipment to ensure smooth operations Transport and store clean service ware, ensuring safety and proper organization to avoid breakage Perform cleaning duties including mopping floors and removing trash from kitchen and dining areas Assist in preparing clean service ware for events and functions, ensuring everything is set for impeccable service Move dishes, glassware, and utensils between locations as needed to support restaurant and banquet services Assist with bottling water and preparing water stations to ensure guest satisfaction Help the restaurant and operations teams achieve Forbes 5-Star standards through attention to detail and commitment to quality The rate of pay for this role is $30.3532 - $40.4709 and is based on applicable and specialized experience. EOE/AA/Disabled/Veterans

At Hotel Indigo we deliver inspired service. In all we do, we are vibrant, curious and original. * Be vibrant by carrying ourselves in a way that says to our guests we are energetic, motivated, confident. * Be curious by being aware of our hotel and neighborhood and going out of our way to help guests learn and discover what's going on. * Be original by building connections with our guests and being imaginative to create memorable experiences. What is the job? As Director of Sales & Marketing at the Hotel Indigo Lower East Side, you'll be at the forefront of a unique and vibrant brand. You'll go beyond simply monitoring results and take an active role in shaping the hotel's success. Your mission will be to craft and execute a dynamic sales and marketing vision, driving strategies that not only meet but exceed revenue and room night goals. You'll lead the charge in creating an undeniable presence in the market, ensuring every tactical plan is a step toward achieving our ambitious targets. Your day to day People * Manage daily sales activities, plan and assign work ensuring you always have the right staffing numbers * Develop your team and improve their performance through coaching and feedback, and create performance and development goals for colleagues - recognize good performance * Train colleagues to make sure they hit hotel revenue goals to the standards we expect and have the tools they need to work effectively * Recommend or initiate any HR elated actions where needed * Drive a great working environment for teams to thrive - connect departments to create sense of one team * Interact with outside contacts: guests, vendors, and other contacts as needed * Develop and maintain great working relationships with key clients and outside contacts to increase revenue Financial * Hit all personal/team sales goals and maximize profitability * Help prepare the departmental budget and financial plans including the hotel marketing plan * Create and implement sales plans that drive measurable incremental occupancy, increase average rates, increase volume, food and beverage and banquet sales * Produce monthly reports and sales forecasts to analyze current/potential market and sales trends, coordinate activities to increase revenue and market share and monitor performance to ensure actual sales meet or exceed established revenue plan * Review monthly reports and sales forecasts to analyze current/potential market and sales trends, coordinate activities to increase revenue and market share and monitor performance to ensure actual sales meet or exceed established revenue plan * Create and develop special events and sales blitzes to showcase the hotel to potential clients. Attend trade shows and major market events locally and nationally to promote new business and increase sales and marketing opportunities for the hotel Guest Experience * Provide guests with information (example: loyalty programs, area attractions, restaurants, facility information) to enhance guest experience * Schedule conventions and/or business group activities at the hotel and coordinate with other hotel-level departments to facilitate services agreed upon by the sales office and prospective clients * Communicate to appropriate departments all pertinent information requirements and special needs for arriving VIP's, large groups, and other key guests * Lead marketing efforts to up sell guests on hotel services, offerings, and amenities Responsible Business * Work closely with key business leaders, officials, and representatives of local community groups within the city to ensure constant high-profile exposure for the hotel * Effectively communicate and market aspects of the hotel that are sustainable or "green" and use information to gain new business opportunities * Work with advertising agencies, consulting firms, and vendors to maximize advertising investments and ensure ads represent brand identity * Raise the awareness and reputation of your hotel and the brand locally - occasionally acting as hotel representative for media related inquiries. * Identify improvements to marketing activities and overall hotel sales performance and work with other departments * Ad-hoc duties - unexpected moments when we have to pull together to get a task done Accountability This is a leadership opportunity at the heart of the Hotel Indigo Lower East Side, a vibrant, 294-room boutique hotel. You'll lead the sales and marketing efforts for a flagship property that embodies the unique spirit of its neighborhood. This is a role for a dynamic individual who thrives on curating exceptional guest experiences and building a powerful brand presence. You will manage a talented team and directly impact the success of this high-profile destination. What we need from you Key Responsibilities * Develop and implement strategic sales and marketing plans aligned with the hotel's business objectives. * Lead, mentor, and manage the sales and marketing teams to achieve revenue targets. * Identify and cultivate new business opportunities across diverse market segments. * Collaborate with revenue management to optimize pricing and inventory strategies. * Oversee digital marketing initiatives, including social media, email campaigns, and online advertising. * Build and maintain strong relationships with key clients, corporate accounts, and local partners. * Analyze market trends and competitor activity to inform strategic decisions. * Represent the hotel at industry events and networking opportunities. Qualifications * Bachelor's degree in Business, Marketing, Hospitality, or related field; MBA preferred. * Minimum of 7 years of progressive sales and marketing experience in lifestyle, luxury or upscale hospitality. * Demonstrated success in leading sales teams and driving revenue growth. * Strong knowledge of digital marketing tools and strategies. * Excellent communication, negotiation, and interpersonal skills. * Ability to analyze data and market trends to make informed decisions. * Proactive, results-oriented, and able to thrive in a fast-paced environment. How do I deliver this? We genuinely care about people and we show this through living out our promise of True Hospitality each and every day. It's what connects every colleague in all IHG hotels. Each IHG hotel brand delivers True Hospitality in their own way, and at the heart of it all are specific, core service skills. * True Attitude: being caring, wanting to make a positive difference, and building genuine connections with guests * True Confidence: having the knowledge and skills to perform your role, and giving guests the confidence that they can trust you, to help and support them during their stay * True Listening: focusing on what your guest is saying, picking up on body language that is often overlooked, and understanding what the guest wants and needs * True Responsiveness: is about providing guests with what they need, and doing so in a timely and caring manner. There's so much more to the job than we can capture here. It's simply about creating great experiences, doing the right thing and understanding people. What we offer Join us and you'll become part of the global IHG family - and like all families, all our individual team members share some winning characteristics. As a team, we work better together - we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve - visit ************************** to find out more about us. At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law. Salary Range: $150,000.00-$175,000.00 USD The statements in this job description are intended to represent the key duties and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job.

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. Bell Attendants are in constant communication with the Front Office and Valet to ensure guests are escorted and their luggage and personal items are transported to and from the guest rooms efficiently. It's important to ensure that guests are comfortable with accommodations and are familiar with room offerings and features. This highly visible role gives opportunity for casual conversation and hotel or local recommendations. Click here to spend a 'day in the life' of a hospitality professional at a full-service hotel via our virtual reality experience.

Department Entertainment Employment Type Fixed Term Contract Location Global Workplace type Onsite Key Job Responsibilities Experience About Holland America Line Holland America has been showing guests the world's rare and renowned treasures for over 150 years. The premium cruise line calls on more than 450 ports in nearly 100 countries across all seven continents and offers itineraries ranging from short getaways to around-the-world Grand Voyages. On board Holland America's perfectly sized ships, guests will find fresh regional cuisine featuring locally sourced ingredients while enjoying the cruise line's award-winning, personalized service. Once the sun goes down, they'll have their pick of music venues boasting some of the most recognizable names in the industry: B.B. King's Blues Club; Rolling Stone Lounge; and Billboard Onboard. Holland America is based in Seattle, Washington.