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Representative jobs at InterContinental Hotels Group Resources, Inc. - 6905 jobs

  • Rep Maintenance Holiday Inn

    Intercontinental Hotels Group 3.9company rating

    Representative job at InterContinental Hotels Group Resources, Inc.

    Role Purpose Keeping our hotel running smoothly is vital to our guest's experience - as Maintenance Representative you'll keep everything looking sharp and running like clockwork. From simple repairs to forward-thinking for the next day. With naturally high standards to support our own, you'll approach every task with devotion and pride. Key Accountabilities * Repair or replace items around the hotel and refurbish items in guest rooms. By keeping on top of these tasks, you'll keep our hotels looking great and working well. * Organise supplies and make sure equipment is ready for the next day * Live up to high safety standards - follow guidelines and tell your supervisor about any incidents, dangerous conditions or unsafe equipment * Take responsibility for the safety and cleanliness of areas inside and outside the hotel, like the car park and pool * Always keep an eye out for improvements - follow the preventative maintenance calendar and keep everything working and efficient at all times * Be a friendly face and helping hand to our guests * Keep your supervisor or duty manager in the loop and tell them about any low running supplies * Look smart and approachable in your uniform * Be ready to take on extra duties as and when the team needs you Key Skills & Experiences * Experience - you'll have at least one year of maintenance or repair work under your belt. * A high school diploma or related vocational training. * You'll be familiar with Microsoft Office, a building management programme and/or any other reporting tools like HotSos, Opera, Lutron, Bartech, or Inncom. * On top of building equipment and hand tools, you'll have a working knowledge of basic plumbing, electrics and preventative maintenance procedures. * CPO certification - if the hotel has a pool, a Certified Pool Operator license would be ideal. * Fitness - you'll be on your feet most of the day, and will need to bend and kneel a lot. * Compliance - as well as meeting local laws on food handling and serving alcohol, you'll be above the minimum age required and fluent in the local language. * Great communication skills, you'll be warm, welcoming and easy to talk to. Rate of pay at $19.00
    $28k-35k yearly est. Auto-Apply 11d ago
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  • Island Passport Club Representative

    Treasure Island Resort & Casino 4.1company rating

    Prescott, WI jobs

    Pay Rate: $16.00 an hour with $2.00 an hour additional shift differential on swing and grave shift ESSENTIAL DUTIES AND RESPONSIBILITIES Welcome guests, answer questions and provide information and support to guests Input, update and maintain accurate player information in the casino management system Issue Island Passport club cards for club members Be knowledgeable about and provide guests with information regarding Island Passport club membership, property-wide events and other property amenities Redeem cash, prizes and comps for guests following department guidelines Meet goals as established by management Maintain a working knowledge of promotional systems Performance point and promotion adjustments following department guidelines KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES Required Knowledge and Certification: High School Diploma/GED or equivalent experience Preferred Knowledge and Certification: 1-year hospitality or guest service experience, preferably in casinos Required Skills: Accurate and detail oriented Highly organized and ability to adapt quickly to changing priorities Excellent verbal and interpersonal communication and problem solving skills Proven high guest service skills Proficient computer skills Microsoft Office (Word, Excel and Outlook) and Windows Required Abilities: Ability to work in a fast paced environment Ability to interact with guests, coworkers and management in a professional and courteous manner Ability to follow established dress code policies and practice good personal hygiene Ability to speak in a clear, concise and pleasant voice Ability to retain large amounts of information regarding the property and its amenities Ability to read and write English PHYSICAL DEMANDS Must be able to walk, stand and/or sit for long periods throughout the day Must have a good sense of balance, and be able to bend, kneel, stoop and twist Must be able to push, pull and grasp objects occasionally Must have the ability to independently lift up to 25 pounds occasionally Must be able to perform repetitive hand and wrist motions WORKING ENVIRONMENT Office, restaurant, gaming floor and convention center environment including flashing lights, frequent loud noises and cigarette smoke and outdoors for guest events Must be willing to work a flexible schedule including all shifts, weekends and holidays Extensive computer use Occasionally must deal with angry or hostile individuals High volume direct public contact
    $16 hourly 11d ago
  • Outside Customer Care Representative

    AMF Bakery 3.9company rating

    Richmond, VA jobs

    WE RISE TOGETHER! At AMF, we are dedicated to working alongside our customers to produce better food for families around the world while creating better lives for our teammates, families, customers, and communities. AMF Bakery Systems is the world's largest manufacturer of high-speed bakery equipment. We provide complete automated bakery solutions for numerous categories, including Soft Bread and roll, Artisan Bread, Cake and Pie, Pizza and Flatbread and Pastry and Croissant. AMF is part of the Markel Food Groups, the leading equipment supplier to food manufactures around the world. Our culture and shared values are spelled out in "The Markel Style" as we encourage and recognize teammates that bring these values to life each day. With the style as our guide, our teams pursue excellence while keeping a sense of humor. Seeking to know our customers' needs, we aim to build financial value for our shareholders while sharing success with others and winning together. We are inspired to work hard and encouraged to challenge management to find better ways of doing things. At AMF, we believe in fostering the professional development and personal potential of our diverse workforce. If you're searching for the next company to call home, AMF Bakery Systems provides a teammate-centered culture with exciting career growth opportunities. We strive to build extraordinary teams by seeking out a wide range of talent, experiences, and diverse backgrounds. Diversity of thought and the collaboration of various life experiences are what drive growth and innovation at AMF. Position Summary The Customer Care Project Manager is responsible for managing aftermarket customer projects-including Maintenance Partnership Programs (MPPs)-while identifying and driving additional revenue from Repair & Modernization (R&M) initiatives. This role works closely with Customer Care Representatives (CCR), Onsite CCRs (OCCR), Regional Account Managers (RAM), and Service teams in both the U.S. and the Netherlands to ensure customer satisfaction and revenue growth. Key Responsibilities Customer Relationship Management Build and maintain strong aftermarket relationships with assigned customers. Lead all MPP team meetings and maintain actionable plans with customers. Provide proactive, responsive communication including troubleshooting, research, and follow-up. Project & Program Management Manage MPP programs, R&M projects, and service visits end-to-end. Follow up on customer visits to resolve technical issues, close punch list items, and develop proposals. Prioritize resources and travel for maximum customer and business impact. Technical & Sales Support Develop and deliver presentations, proposals, service contracts, and parts quotes. Support CCR and RAM teams with lead generation and opportunity closure. Act as the liaison between customers, Technical Service, and CCRs to resolve open issues. Systems & Tools Use AMF systems including CRM and D365 (ERP) to track activity and plan projects. Maintain accurate customer records, call reports, and project documentation. Travel & Field Support Visit customer sites to support MPPs, R&M projects, and technical issue resolution. Foster strong collaboration with European colleagues on technical matters. Required Skills & Experience 3+ years in project management or technical customer support within capital equipment, baking, or food manufacturing industries. Solid understanding of mechanical, electrical, and software systems. Strong problem-solving skills and ability to perform under pressure. Proficient in Microsoft Excel, Word, PowerPoint, and Teams. Excellent communication and customer service skills. Preferred: experience with PLC ladder logic, structured text programming, and troubleshooting. 40% Travel Requirements Desired Skills & Experience Bachelor's degree in business, engineering, or a related field. Baking or food industry background. Additional technical certifications or training. Competencies Customer Focus: Advocates for the customer in every decision. Results-Driven: Consistently meets or exceeds goals with integrity. Relationship Builder: Establishes trust and credibility with customers and colleagues. Problem Solver: Uses analytical and creative approaches to resolve challenges. Values-Led: Demonstrates respect, trust, and teamwork in all interactions.
    $28k-34k yearly est. 5d ago
  • Presell Service Representative

    Community Coffee Company, LLC 4.7company rating

    Houston, TX jobs

    As a Presell Service Representative, you will be responsible for promoting Community Coffee's premium brand. This position is responsible for delivering products and performing services for existing customers. Function Related Activities/ Key Respons Representative, Service, High School, Commercial Driver, Manufacturing, Retail
    $35k-42k yearly est. 5d ago
  • Customer Service Rep

    Avero 3.9company rating

    Elkhart, IN jobs

    Customer Service Representative We are seeking a Customer Service Representative to support a dedicated group of customers and serve as a primary point of contact for order management, parts inquiries, and ongoing customer communication. This role is highly communication-driven and well suited for someone who enjoys problem-solving, learning new systems, and working cross-functionally in a fast-paced, in-office environment. This position supports customers across the aftermarket and parts side of the business and works closely with internal teams to ensure accurate, timely service. Key Responsibilities Serve as the primary point of contact for an assigned group of customers Communicate regularly with customers regarding order status, changes, and part availability Enter, update, and manage orders within the ERP system Handle frequent parts and order-related calls throughout the day Review bills of materials (BOMs) to identify required parts and components Support aftermarket pricing by entering part numbers and reviewing calculated costs Maintain and update pricing information and part lists using Excel Collaborate with internal departments to gather technical or product information as needed Assist customers with replacement and new part requests Occasionally visit local customers and attend trade shows once fully trained Required Skills & Qualifications Strong verbal and written communication skills Customer service experience in a parts-driven, order-based, or technical environment Ability to learn new systems, products, and processes quickly Comfortable working with Excel and maintaining pricing or data lists Detail-oriented with strong organizational skills Able to manage multiple customer inquiries throughout the day Willingness to work fully in-office Preferred (but Not Required) Background in parts, manufacturing, or aftermarket support Experience with ERP systems (SAP experience is a plus; training will be provided) Familiarity with BOMs, part numbers, or technical product structures Experience supporting customers in an industrial or technical setting Work Environment & Schedule Location: In-office, full-time Schedule: Monday-Thursday: 8:00 AM - 5:00 PM Friday: 8:00 AM - 2:30 PM Limited travel may be required once fully trained, including: Occasional local customer visits Select regional or national trade shows (1-2 trips per year) Interview Process Initial interview conducted virtually Final interview conducted in person
    $28k-36k yearly est. 2d ago
  • Outside Sales Representative

    Pursuit 3.7company rating

    Temecula, CA jobs

    I'm partnered with a rapidly growing and industry-disrupting company! They are expanding and are looking to hire an Outside Sales Representative to cover the Temecula, CA territory. This is an awesome opportunity to join a stable company and make a huge impact in an untapped market. If you have existing relationships within real estate and are looking for a unlimited income potential and a company you can truly GROW with - APPLY with your resume! :) Details Base Salary + Uncapped Commission / $100k+ year 1 OTE! TOP REPS making $1M !!!! Free medical insurance + Dental/vision insurance Flexible Spending Account 401K LTD/STD Legal/pet/life insurance Car Allowance + Cell Phone Allowance Why You'll Love It!!! Blue‑ocean opportunity: Grow a territory with little existing competition. Variety of clients: Interact with agents, brokers, commercial clients, and builders. Supportive culture: Work with a tight-knit team invested in your success. (I placed the Hiring Manager for this role, and truly can speak to how INCREDIBLE the leadership team is!) Qualifications MUST HAVE - Existing real estate agent relationships in San Diego market (non-negotiable) Outgoing personality / People Skills / Networking Capabilities
    $100k yearly 4d ago
  • Front Office Representative

    Choice Hotels International, Inc. 4.6company rating

    Chicago, IL jobs

    The role of Front Office Representative requires an individual the ability to provide superior guest service in a fast-paced, hotel environment, ensuring 100% guest satisfaction. Receives and processes incoming guests Ensure a delightful, seamless ar Office Representative, Representative, Office, Hospitality, Hotel, Guest Service, Business Services
    $31k-37k yearly est. 5d ago
  • Sales Representatives Beverage

    Ben E Keith Co 4.8company rating

    Houston, TX jobs

    IS FOR THE GALVESTON TERRITORY* The purpose of the Sales Representative Beverage position is to establish relationships with customers and potential customers resulting in an increase in the sales volume of products offered by Ben E. Keith through establishing new accounts while increasing sales in existing accounts located in their assigned territory. The primary duty of this position is to sell products to On Premise and/or Off Premise accounts. This position also tracks and records product distribution and manages accounts' inventory. • Build healthy business relationships and establish good communication with our retail customers • Work collaboratively with customer to establish their needs and design solutions that fulfill them • Leverage relationships with accounts to sell in new brands • Engage in regular call frequency on assigned retail accounts to sell product, gain distribution, merchandise, and stock product • Promote Ben E. Keith brands at retail through promotions, consumer education and merchandising • Execute all company goals to enhance the sales, distribution, shelf space, display coverage, tap share and merchandising of all brands carried by Ben E. Keith • Build product displays; execute placement of signage and other merchandising material to ensure maximum brand visibility in all assigned retail accounts; maintain the "Look of the Leader" • Remain aware of and execute basic marketing activity as it relates to our sales channels (i.e. ad features, out-of-stocks, retailer policies and concerns) • Identify merchandising opportunities at account and make recommendations to customer • Regularly replace merchandising material at customer accounts to coincide with marketing programs • Ensure maximum visibility of Ben E. Keith products at account (beer shelves, beer caves, displays, etc.) and that products are priced appropriately • Organize and refill back stock, coolers, beer shelves and displays • Maintain designated back stock area at customer location; ensure area is organized and free of trash • Maintain product freshness standards in assigned retail accounts by monitoring and rotating stock regularly • Remain aware of all Ben E. Keith product offerings and the individual value they provide • Regularly monitor inventory to ensure proper stock levels and rotation • Attend daily meetings (morning and/or afternoon) with Area Sales Manager to discuss market opportunities and challenges • Communicate all sales and merchandising opportunities or challenges (product placements, out of stocks, out of code), as well as any competitive activity, to Area Sales Manager • Project a friendly, professional image at all times • Prioritize multiple, competing priorities • Attend meetings as required • Operate all company equipment safely and in a manner consistent with company policy • Ensure company equipment is in safe, working condition; reports any incidents or unsafe conditions immediately to supervisor • Maintain and keep clean assigned company vehicle at all times • Complete assigned surveys (for example, number of Ben E. Keith retail displays compared to competition) in order to gauge internal results versus competition • Assist with special event activity in assigned territory Job Qualifications: * Ability to work in a fast paced environment • Able to coordinate multiple activities and follow through with commitments • Good oral and written communication skills and participate well in a team environment • Must be highly motivated and results oriented, with a strong attention to detail • Must be organized with the ability to handle multiple priorities • Ability to perform basic mathematical calculations • Must be able to read and write English • Must be 18 yrs. or older to apply • Must have a valid Texas driver's license with clean driving record • Ability to move products weighing up to 165 lbs., stoop, kneel, crouch, talk and hear • Proficiency in Microsoft Office (Word, Excel, Power Point) preferred • Basic computer skills preferred • Ability to learn and effectively use the handheld sales unit • High school graduate or GED required Driver safety is important to Ben E. Keith. We use dash cameras which leverage artificial intelligence to recognize safe driving, capture safety events and improve driver safety performance. The videos are also used to exonerate drivers in accidents. All drivers sign a driver consent form upon hire to confirm their understanding.
    $36k-70k yearly est. 2d ago
  • Area Sales Representative - Northern California

    Spindrift 4.3company rating

    San Francisco, CA jobs

    At Spindrift, we're making every beverage a positive force of nature. Founded in 2010, we believe the best flavors come directly from nature. That's why every Spindrift beverage is made the hard way-with real squeezed fruit, never from concentrate. From sourcing the best-tasting fruit globally to maintaining a carefully honed manufacturing process, we believe in doing things the hard way, the intentional way, the better albeit more challenging way, the right way - because, in the end, it's worth it. Spindrift sparkling water is available nationwide, while Spindrift Soda is available in select markets. We are also a proud member of 1% for the Planet, donating to environmental causes. Spindrift is headquartered in Newton, MA. Job Responsibilities Build the Brand “Own the number” mentality - deliver on the company's KPIs for the region Sell and execute incremental display space throughout assigned territory Optimize shelf space and merchandise product and displays to drive sales growth Drive consumer awareness of the brand through point-of-sale material and in store execution of sales promotions Seek every opportunity to educate consumers in stores on what makes our brand the best in the category Ensure quality, rotate product and remove damaged packages Accurately and expertly utilize CRM applications to chronicle daily activities and display execution Deep Relationship Builder with Retailers Build and promote positive rapport with key contacts in stores in order to secure incremental display space Service assigned account base with consistency and purposeful follow-up (approx. 8-12 stops/day) Develop and schedule weekly account visits based on specific business needs Understand customer needs - identify how you, as the primary point of contact, can partner with the customer and enact a plan to drive sales growth for the store and Spindrift Achieve mutually beneficial agreements through skilled negotiation Understand the importance of building trust and credibility with accounts Company Culture Support and contribute to a culture that is consistent with the overall organization and emphasizes the values of the Company Partner with teammates and co-workers on various strategic initiatives throughout the year “Carry the bag” mentality - willingness to do whatever it takes any time and as much as necessary to grow the brand including demos, display selling/building and market blitzes outside of home territory Industry Experience 1-5 years of experience in the beverage or consumer packaged goods industry Sales experience in various classes of trade including Grocery, Mass, Natural & Drug Proven sales success track record Personality Profile Must be able to lift 20lbs continuously throughout the day, in order to build Spindrift displays of 100 cases or more Must possess and be willing to use personal vehicle to travel to and from accounts Ability to travel overnight on occasion based on business needs Thrives in a dynamic, fast-growth, start-up environment Self-motivated with a competitive spirit Excellent verbal/written communication and interpersonal skills Outstanding organization skills Strong attention to detail Willing to do whatever it takes to get the job done; working long & flexible hours, including occasional nights, weekends, and holidays Role model for the Company's culture In addition to the salary range for this position ($60,000 - $70,000), Spindrift offers the following compensation and benefits: Short-term incentive programs specific to level and department Medical, dental, and vision insurance, with a current employer contribution rate of 80% towards monthly premiums, regardless of plan type selected Company-paid life insurance, and a 401k retirement savings plan with a company match Monthly cell phone allowance and car allowance Annual allowances for personal use of Spindrift product, health and wellness, professional development, and social justice education A host of voluntary benefits including but not limited to additional life insurance, short-term disability, long-term disability insurance, etc. In addition to any paid leave benefits required by regulation, the company provides paid parental leave, vacation, sick, personal, bereavement, community service, and holiday time #J-18808-Ljbffr
    $60k-70k yearly 5d ago
  • Guest Service Representative - Hotel Front Desk

    Buffalo Lodging Associates 4.3company rating

    Orlando, FL jobs

    Homewood Suites by Hilton/Orlando-Nearest Universal Studios- 5893 American Way Orlando, FL 32819 We are currently looking for Guest Service Representative to join our Team at our Homewood Suites. A Universal Partner Hotel we are minutes from Orlando fun. Located off I-4, we're one mile from Universal Orlando Resort. As an official Universal Partner hotel, we offer free scheduled shuttle passes to the park. Our Homewood Suites is an extended stay hotel with 122 guest suites. We are 12 miles from Disney World. Our guests also can enjoy our outdoor pool, hot tub, sports court, fire pit, and grills. Hot complimentary breakfast served daily and our evening social on Wednesdays is offered to all our guests. The Homewood Suites is one of the 50 hotel properties owned and managed by the award-winning hotel management company, Buffalo Lodging Associates. The Guest Services Representative/Front Desk Agent is the face of the hotel, and provides superior service to all guests. Responsibilities include: Full Time - Shifts vary - 7am to 3pm and 3pm to 11pm - and some mid shifts -must be flexible and able to work weekends. Greeting guests, complete the check- in/ check-out procedure through the Property management system while obtaining and storing pertinent information. Handles cash, credit card information and goods at the property Identifying the needs of each guest and provides relevant information regarding the hotel services and amenities, to create an accommodating environment for all. Respond to all guest requests in a timely manner. Taking reservations from incoming callers while providing excellence in service and inputs all information into the hotel management system. Updates and cancels reservations in the system as requested by the guest. About Buffalo Lodging Associates: Buffalo Lodging Associates, a hotel management company based out of Canton, MA has put an emphasis on true hospitality since being founded in 1996. While building an extensive portfolio of 50 hotels, we've partnered with the most respected hotel brands in the business including Marriott International, Hilton Worldwide, InterContinental Hotels Group, and Choice Hotel International hotels. Buffalo Lodging Associates is a community of welcoming, committed, and passionate associates driven to provide a best-in-class hospitality experience and operational excellence. What You Bring: The ideal candidate is one who embodies Buffalo Lodging's culture and core values: Excellence, Passion, Integrity, Inclusive. For the most success in this role, requirements are as follows: Customer Service experience, in a hotel setting preferred. Hotel front desk experience and knowledge of Hilton brand system is a plus. High School diploma or equivalent is preferred. Computer knowledge including intranet, Property management system, WORD, and EXCEL is strongly preferred. What We Offer You: At Buffalo Lodging, we are committed to keeping our most important assets - our employees - healthy, happy and productive. To achieve this, we offer a variety of benefits including the following: Paid Weekly (Every Friday!) Medical, Dental & Vision Insurance Competitive 401 (k) Retirement Savings Plan with Generous Employer Match Paid Vacation and Sick Time Paid Holidays Tuition Reimbursement Flexible Spending Account Company Paid Life Insurance Company Paid Short-Term Disability Insurance Long-Term Disability Insurance Employee Assistance Program Hotel Discounts - for You, Your Friends and Family Wellness Programs Monthly Employee Appreciation Activities & Events Learning and Development Opportunities Employee Referral Program
    $22k-28k yearly est. 5d ago
  • Hotel Guest Service Representative- Hilton Garden Inn - 5877 American Way, Orlando, FL

    Buffalo Lodging Associates, LLC 4.3company rating

    Orlando, FL jobs

    Professionally greets, registers, obtain pertinent information and establishes credit prior to assigning rooms to guests. Identifies the needs of each guest and provides relevant information regarding the hotel services and amenities. Responds to all Guest Service, Hotel, Guest, Representative, Garden, Customer Service, Retail
    $22k-28k yearly est. 3d ago
  • Cashier & Guest Service Representative at Metro Pointe

    Boudin Bakery 4.0company rating

    Costa Mesa, CA jobs

    The Cashier / Guest Service Representative (GSR) is the primary point of contact for guests. We are looking for cashiers who enjoy working with the public and have a friendly, outgoing personality. The ideal candidate provides exceptional customer service and displays a positive attitude when interacting with customers and employees. Cashier experience is not necessary. Cashier Responsibilities include: Creating an excellent service experience for our customers Representing the brand positively Operate registers, scanners, scales and credit card/debit card terminals Memorize product locations throughout the store and be able to direct customers or make suggestions Handle exchanges and refunds in a quick, efficient manner Providing prompt service and quality products Maintaining a clean and comfortable environment Upholding all operational standards. We're looking for a Cashier with: A strong commitment to excellent customer service and food quality A knack for providing top-notch interactive service to our customers Positive, helpful attitude toward customers, including the ability to speak clearly and convey information accurately Previous experience in a restaurant/bakery (entry level employees also welcome) Previous experience in a retail store or as a cashier A desire to work in a supportive fun work environment We offer a Cashier the following benefits: Competitive salary: $16.90-$17.00/Hour TIPS - All Boudin Team Members participate in the tip pool averaging an additional $2 - $4+ per hour! Generous meal discounts Employee growth opportunities Flexible schedules A daily loaf of bread About Boudin Bakeries In 1849, Isidore Boudin combined his skill of French bread baking with fermented wild yeast nurtured by the fog-cooled air. This magical combination created The Original San Francisco SourdoughTM -- Boudin. The bread with its dark golden crust, soft, chewy center, and distinctive flavor soon became a local favorite. We are San Francisco's oldest continuously operating business. Much has changed since our boomtown beginnings, but one thing hasn't: our commitment to honor and preserve the art and science of The Original San Francisco SourdoughTM Joining our team As the oldest continuously operating business in San Francisco we have learned that when we break bread together, fresh every day, good things happen. We offer a variety of ways to join a team of hard working, spirited people who take pride every day in building the next 150 years of history for Boudin -- all while having fun!
    $16.9-17 hourly 5d ago
  • Order Entry Associate/ Customer Service Representative

    Nassau Candy 4.1company rating

    Ronkonkoma, NY jobs

    Nassau Candy is a leading importer, manufacturer, and distributor serving customers across confectionery, gourmet foods, promotional products, and apparel. With decades of experience and a national footprint, we are known for speed, quality, and delivering the right product at the right time. We are currently seeking an Order Entry Associate / Customer Service Representative to join our team in Ronkonkoma, NY. This is a full-time, in-office position that plays a critical role in supporting customers and internal teams by ensuring orders are entered accurately, processed efficiently, and communicated clearly through completion. Primary Purpose The Order Entry Associate / Customer Service Representative serves as a central point of coordination between customers, Sales, Production, and Shipping teams. This role is responsible for accurate order entry, proactive communication, and issue resolution to ensure timely and successful order fulfillment. Essential FunctionsOrder Entry & Order Management Accurately enter customer orders into internal systems and verify all order details Track orders from entry through shipment to ensure on-time delivery Identify potential issues related to inventory, ship dates, or special instructions and collaborate with internal teams to resolve Customer Support & Communication Serve as a primary point of contact for customer inquiries and requests Provide timely order status updates and manage customer expectations Troubleshoot discrepancies and resolve service-related issues in a professional and efficient manner Operational & Administrative Support Maintain a high level of accuracy in a fast-paced, deadline-driven environment Support data integrity, documentation, and order-related follow-ups Assist internal teams to ensure orders move smoothly through the fulfillment process Minimum Requirements Minimum of one (1) year of experience in order entry, customer service, or a related support role Strong attention to detail with excellent organizational skills Effective written and verbal communication skills Proficiency in Microsoft Office, including Outlook, Excel, and Word Ability to multitask and prioritize in a fast-paced environment Positive, team-oriented attitude with a strong sense of urgency Experience in promotional products or distribution environments is a plus Compensation & Benefits Competitive compensation with annual performance reviews Paid vacation, PTO, and holidays Comprehensive benefits package including Medical, Dental, Vision, AFLAC, and Pet Insurance Employee discounts on Nassau Candy products Fast-paced work environment with opportunities for growth and development Location & Schedule This is a full-time, in-office position based in Ronkonkoma, NY. On-site collaboration is essential to the success of this role. If you are detail-oriented, customer-focused, and thrive in a fast-moving operational environment, this is an excellent opportunity to join a growing and established organization. Nassau Candy is an Equal Opportunity Employer.
    $43k-60k yearly est. Auto-Apply 60d+ ago
  • * Welcome Center Rep

    Hilton Grand Vacations 4.8company rating

    San Antonio, TX jobs

    As a Welcome Center Representative you would be responsible for: Responsibilities * Check in guests, Qualify Guest, NQ Guest, assigning tour times, modifying tour times, Rescheduling mini-vacation packages, cancelling mini-packages and creating mini-vacation packages. * Must reconcile tickets and bank inventory daily. * Thorough knowledge of local area and major attractions is a must. * Agents must perform confirmation calls for all pre-arrivals. * Verify all late arrivals checked-in their assigned hotel and confirm their assigned tour date and time. * Answer phones professionally and with-in 3 rings. * And other assignments as requested by management. Qualifications When you join Hilton Grand Vacations, you join a group of Team Members dedicated to helping Owners and Guests around the world make every vacation they take a memorable one. Hilton Grand Vacations is a leading vacation ownership company bringing our Guests vacation dreams to life. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. RSALMK.1820.683.20
    $32k-36k yearly est. Auto-Apply 60d+ ago
  • Rep, Comm Sol Inbound Sales

    Dev 4.2company rating

    East Syracuse, NY jobs

    Spectrum Job DescriptionAt A Glance: Our agents earn an hourly base pay starting at $18.00 along with lucrative commissions. In total, top performers have the opportunity to earn as much as $79,000 annually. Start Date: December 17th Fully paid 7 week training program! Exceptional benefits - medical, dental and vision! Free Spectrum Services - Cable, Internet, and Home Phone! (Restrictions May Apply) Tuition Reimbursement - $5,250 a year! 401k Program with 100% Company match on first 6% of employee contribution! Inclusive work environment where mentors help you grow! Full time, entry and midlevel sales roles focusing on incoming sales calls in the communications and entertainment technology space. Advancement potential. Shifts after training: Evenings and weekend availability. This is not a work from home position. The position reports to our East Syracuse, NY location. JOB SUMMARY The Spectrum Community Solutions Inbound Sales Representative role is: A sales position that requires the evaluation and discussion of the features and benefits of our products and services to upgrade new, existing, and former customers who place an inbound call to the call center. This role will focus on: Establishing rapport and building value on the appropriate solution by educating our customers. Ensure customers get the best value by selling multiple customer service options, including but not limited to cable, internet, home phone and mobile. Are you ready for your next big opportunity? Our Community Solutions Inbound Sales Representatives are consultative professionals who leverage their understanding of Spectrum's exceptional suite of products to upsell existing customers who currently receive services through an agreement with their apartment complex, HOA, multiple dwelling unit (MDU) or other living facility. Every time a new resident calls to set up their services is a sales opportunity. Our representatives make a real difference to our community solutions customers and the company. You'll meet sales goals by educating customers about service options and upselling products to increase the value of their investment. It's all about learning and growing. No matter your background, we will help you develop the skills you need to grow with us. This may be a new road for you but the journey is all mapped out. With plenty of dedicated peer and mentor support, our fully paid training programs shape new representatives into successful sales professionals. With a deliberate path to success. We know that the best people to lead are those who have been down the same road before. Most of our supervisors, managers and members of the senior leadership team in Syracuse started as representatives themselves, so they know exactly what kind of support you'll need to grow and have a successful career. Our training program pairs you with a peer mentor who can show you how to navigate Spectrum's billing systems and use the best sales techniques on all call types. The benefits are clear. On top of substantial earning and career development opportunities, Spectrum offers an extensive benefits package including, educational assistance up to $5,240 annually, generous paid time off benefits, comprehensive health care insurance programs, dependent care FSA program, free Spectrum products and services, cable including premium channels, internet and home phone (restrictions may apply). Spectrum contributes to your future by matching 100% up to 6% of your 401k contributions plus 3% of your annual gross wages into a retirement fund. We promote a positive work environment, fun activities and opportunities to support the community. Major duties and responsibilities. Effectively sell Charter products and services to new and existing customers
    $79k yearly 60d+ ago
  • Customer Development Representative

    Crown Linen Service Inc. 4.2company rating

    Brockton, MA jobs

    At Crown Linen Service, Inc., we're more than a linen company. We're a trusted partner helping businesses look their best and run efficiently every single day. We're seeking a dynamic Customer Development Representative (CDR) to drive revenue growth within our established customer base. This is not an account management role, it's a growth role. You'll be in the field uncovering opportunities, deepening relationships, and expanding Crown Linen's footprint through upselling, cross-selling, and value-based solutions that make a real impact for our customers. What You'll Do Sales & Growth Focus Ride service routes and visit customer sites to uncover untapped opportunities within existing accounts. Identify and close upsell and cross-sell opportunities for additional products and value-add services. Develop strategies to grow "share of wallet," increase product placements, item mix, and service usage per account. Partner with sales and service leadership to develop customized customer-growth plans and closing strategies. Collaborate with production and service teams to ensure a smooth rollout of new business wins. Customer Engagement & Value Creation Build strong, trusted relationships with general managers, owners, and key decision-makers through consistent on-site presence. Present tailored solutions that save customers time, improve presentation, reduce linen loss, and enhance operational flow. Position Crown Linen as a strategic business partner, not just a vendor. Gather customer feedback and relay insights that drive innovation and service improvements. Sales Execution & Reporting Maintain a healthy pipeline of opportunities within assigned routes and accounts. Log all activity in the CRM, including visits, proposals, and closed business. Meet or exceed monthly and quarterly goals for incremental revenue growth. Provide weekly updates highlighting wins, opportunities, and competitive activity. What You'll Bring 2-5 years of sales experience - ideally in linen, uniform, foodservice, medical, or other route-based B2B industries. Proven record of success upselling, cross-selling, or expanding services within an existing customer base. Exceptional relationship-building and consultative selling skills. Strong communication and presentation abilities - comfortable in kitchens, offices, and boardrooms alike. Self-starter with a hunter's mindset and a passion for achieving measurable results. Valid driver's license and clean driving record. Proficiency with CRM systems, Microsoft Office, and route-management tools. How You'll Be Measured Incremental revenue growth (upsell/cross-sell) Product placement growth per account Share-of-wallet expansion Number of qualified opportunities identified and closed Customer visit frequency and engagement quality Why You'll Love It Here Competitive base salary ($60K) plus uncapped earning potential (up to $90K OTE). Opportunity to grow within a fast-paced, people-first company with a proud history of service excellence. Supportive leadership, extensive training, and the freedom to own your territory. The satisfaction of helping businesses across hospitality, healthcare, and industry succeed every day. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
    $60k-90k yearly 23d ago
  • Supv Outbound Fulfillment

    Southern Glazer's 4.4company rating

    Lakeland, FL jobs

    What You Need To Know Shape a remarkable future with us. Build a career working for an industry leader that truly invests in their people - and equips them with leading technology, continuous learning, and the ability to bring their best selves to work. As the preeminent wine and spirits distributor, Southern Glazer's isn't just one of Forbes' Top Private Companies; it's a family-owned business with deep roots dating back to 1933. Southern Glazer's is proud of its well-earned positive reputation, continually achieving accolades for our outstanding workplace culture. We take pride in creating a culture where our people are valued, supported, and provided opportunities for growth and belonging. As a full-time employee, you can choose from a wide-ranging menu of our Top Shelf Benefits, including comprehensive medical and prescription drug coverage, dental and vision plans, tax-saving Flexible Spending Accounts, disability coverage, life insurance plans, and a 401(k) plan. We also offer tuition assistance, a wellness program, parental leave, vacation accrual, paid sick leave, and more. By joining Southern Glazer's, you would be part of a team that values excellence, innovation, and community. This is more than just a job - it's an opportunity to build the future of beverage distribution and grow with a company that truly cares about its people. Overview Responsible for providing general supervision to employees in order fulfillment, distribution center. This role will also be responsible for receiving, storing, delivering items, and securing the warehouse. The Outbound Supervisor will use various operations reports to accurately record and measure metrics to ensure efficient production levels. Primary Responsibilities Direct the filling, loading, and checking of product orders for retail customers through the management of team associates Train new team associates and ensures understanding of organization and operation policies and service guidelines Ensure accurate and efficient fulfillment of orders to retail customers Coach, direct, and counsel team associates on overall performance Define productivity expectations and monitors progress regularly Conduct meetings with team associates Identify and recommends opportunities for employee development and performance improvement requirements Participate in the recruitment and hiring of team associates Assist with evening scheduling for night warehouse operations Additional Primary Responsibilities Attend monthly safety meetings Participate in the online training courses each quarter Achieve all operational performance metrics as required Maintain safe working environment according to company and OSHA regulations Perform other related duties as assigned Minimum Qualifications Bachelors Dregree/preferred 3 years of experience or equivalent education and related experience Proficient in Microsoft Office Suite Strong organization, multi-tasking, and time management skills Physical Demands Physical demands include a considerable amount of time walking, bending, reaching, standing, squatting, and stooping Additional hours may be required during October, November, and December and other peak periods Capable of working flexible hours which could include overnight, early morning, and/or late evening May require working at heights of 8 feet or greater May require lifting/lowering, pushing, carrying, or pulling up to 56lbs EEO Statement Southern Glazer's Wine and Spirits, an Affirmative Action/EEO employer, prohibits discrimination and harassment of any type and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. SGWS complies with all federal, state and local laws concerning consideration of a qualified applicant's arrest and/or criminal conviction records. Southern Glazer's Wine and Spirits provides competitive compensation based on estimated performance level consistent with the past relevant experience, knowledge, skills, abilities and education of employees. Unless otherwise expressly stated, any pay ranges posted here are estimates from outside of Southern Glazer's Wine and Spirits and do not reflect Southern Glazer's pay bands or ranges. If you have any questions or concerns about whether this posting complies/adheres with local pay transparency requirements, please contact the SGWS talent acquisition team at *******************
    $26k-35k yearly est. Easy Apply 8d ago
  • Supv Outbound Fulfillment

    Southern Glazer's Wine and Spirits, LLC 4.4company rating

    Lakeland, FL jobs

    What You Need To Know Shape a remarkable future with us. Build a career working for an industry leader that truly invests in their people - and equips them with leading technology, continuous learning, and the ability to bring their best selves to work. As the preeminent wine and spirits distributor, Southern Glazer's isn't just one of Forbes' Top Private Companies; it's a family-owned business with deep roots dating back to 1933. Southern Glazer's is proud of its well-earned positive reputation, continually achieving accolades for our outstanding workplace culture. We take pride in creating a culture where our people are valued, supported, and provided opportunities for growth and belonging. As a full-time employee, you can choose from a wide-ranging menu of our Top Shelf Benefits, including comprehensive medical and prescription drug coverage, dental and vision plans, tax-saving Flexible Spending Accounts, disability coverage, life insurance plans, and a 401(k) plan. We also offer tuition assistance, a wellness program, parental leave, vacation accrual, paid sick leave, and more. By joining Southern Glazer's, you would be part of a team that values excellence, innovation, and community. This is more than just a job - it's an opportunity to build the future of beverage distribution and grow with a company that truly cares about its people. Overview Responsible for providing general supervision to employees in order fulfillment, distribution center. This role will also be responsible for receiving, storing, delivering items, and securing the warehouse. The Outbound Supervisor will use various operations reports to accurately record and measure metrics to ensure efficient production levels. Primary Responsibilities * Direct the filling, loading, and checking of product orders for retail customers through the management of team associates * Train new team associates and ensures understanding of organization and operation policies and service guidelines * Ensure accurate and efficient fulfillment of orders to retail customers * Coach, direct, and counsel team associates on overall performance * Define productivity expectations and monitors progress regularly * Conduct meetings with team associates * Identify and recommends opportunities for employee development and performance improvement requirements * Participate in the recruitment and hiring of team associates * Assist with evening scheduling for night warehouse operations Additional Primary Responsibilities * Attend monthly safety meetings * Participate in the online training courses each quarter * Achieve all operational performance metrics as required * Maintain safe working environment according to company and OSHA regulations * Perform other related duties as assigned Minimum Qualifications * Bachelors Dregree/preferred * 3 years of experience or equivalent education and related experience * Proficient in Microsoft Office Suite * Strong organization, multi-tasking, and time management skills Physical Demands * Physical demands include a considerable amount of time walking, bending, reaching, standing, squatting, and stooping * Additional hours may be required during October, November, and December and other peak periods * Capable of working flexible hours which could include overnight, early morning, and/or late evening * May require working at heights of 8 feet or greater * May require lifting/lowering, pushing, carrying, or pulling up to 56lbs EEO Statement Southern Glazer's Wine and Spirits, an Affirmative Action/EEO employer, prohibits discrimination and harassment of any type and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. SGWS complies with all federal, state and local laws concerning consideration of a qualified applicant's arrest and/or criminal conviction records. Southern Glazer's Wine and Spirits provides competitive compensation based on estimated performance level consistent with the past relevant experience, knowledge, skills, abilities and education of employees. Unless otherwise expressly stated, any pay ranges posted here are estimates from outside of Southern Glazer's Wine and Spirits and do not reflect Southern Glazer's pay bands or ranges. If you have any questions or concerns about whether this posting complies/adheres with local pay transparency requirements, please contact the SGWS talent acquisition team at *******************
    $26k-35k yearly est. Easy Apply 2d ago
  • Supv Outbound Fulfillment

    Southern Glazer's Wine and Spirits 4.4company rating

    Lakeland, FL jobs

    **What You Need To Know** Shape a remarkable future with us. Build a career working for an industry leader that truly invests in their people - and equips them with leading technology, continuous learning, and the ability to bring their best selves to work. As the preeminent wine and spirits distributor, Southern Glazer's isn't just one of Forbes' Top Private Companies; it's a family-owned business with deep roots dating back to 1933. Southern Glazer's is proud of its well-earned positive reputation, continually achieving accolades for our outstanding workplace culture. We take pride in creating a culture where our people are valued, supported, and provided opportunities for growth and belonging. As a full-time employee, you can choose from a wide-ranging menu of our Top Shelf Benefits, including comprehensive medical and prescription drug coverage, dental and vision plans, tax-saving Flexible Spending Accounts, disability coverage, life insurance plans, and a 401(k) plan. We also offer tuition assistance, a wellness program, parental leave, vacation accrual, paid sick leave, and more. By joining Southern Glazer's, you would be part of a team that values excellence, innovation, and community. This is more than just a job - it's an opportunity to build the future of beverage distribution and grow with a company that truly cares about its people. **Overview** Responsible for providing general supervision to employees in order fulfillment, distribution center. This role will also be responsible for receiving, storing, delivering items, and securing the warehouse. The Outbound Supervisor will use various operations reports to accurately record and measure metrics to ensure efficient production levels. **Primary Responsibilities** + Direct the filling, loading, and checking of product orders for retail customers through the management of team associates + Train new team associates and ensures understanding of organization and operation policies and service guidelines + Ensure accurate and efficient fulfillment of orders to retail customers + Coach, direct, and counsel team associates on overall performance + Define productivity expectations and monitors progress regularly + Conduct meetings with team associates + Identify and recommends opportunities for employee development and performance improvement requirements + Participate in the recruitment and hiring of team associates + Assist with evening scheduling for night warehouse operations **Additional Primary Responsibilities** + Attend monthly safety meetings + Participate in the online training courses each quarter + Achieve all operational performance metrics as required + Maintain safe working environment according to company and OSHA regulations + Perform other related duties as assigned **Minimum Qualifications** + Bachelors Dregree/preferred + 3 years of experience or equivalent education and related experience + Proficient in Microsoft Office Suite + Strong organization, multi-tasking, and time management skills **Physical Demands** + Physical demands include a considerable amount of time walking, bending, reaching, standing, squatting, and stooping + Additional hours may be required during October, November, and December and other peak periods + Capable of working flexible hours which could include overnight, early morning, and/or late evening + May require working at heights of 8 feet or greater + May require lifting/lowering, pushing, carrying, or pulling up to 56lbs **EEO Statement** Southern Glazer's Wine and Spirits, an Affirmative Action/EEO employer, prohibits discrimination and harassment of any type and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. SGWS complies with all federal, state and local laws concerning consideration of a qualified applicant's arrest and/or criminal conviction records. Southern Glazer's Wine and Spirits provides competitive compensation based on estimated performance level consistent with the past relevant experience, knowledge, skills, abilities and education of employees. Unless otherwise expressly stated, any pay ranges posted here are estimates from outside of Southern Glazer's Wine and Spirits and do not reflect Southern Glazer's pay bands or ranges. _If you have any questions or concerns about whether this posting complies/adheres with local pay transparency requirements, please contact the SGWS talent acquisition team at *******************_ Southern Glazer's Wine and Spirits provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
    $26k-35k yearly est. Easy Apply 10d ago
  • Customer Success Representative

    Vinventions USA LLC 4.1company rating

    Zebulon, NC jobs

    Job Description Vinventions, a leading global provider of comprehensive wine quality solutions and closures, is looking for an experienced Customer Success Representative with 3+ years of progressive experience providing excellent customer service in a B2B environment. The Inside Customer Success Representative is an integral part of the Direct Sales and Customer Service team responsible for fielding web, email, and phone inquiries- and servicing these inquiries through and beyond the sale. Outbound prospecting and new sales development is also important part of this exciting position. Additional responsibilities include distributor and order processing support. The successful candidate will be a personable, outgoing team player, entrepreneurial in spirit, and motivated to succeed. The candidate will also have excellent interpersonal skills, great written and verbal communication skills, critical thinking skills, and a results-driven focus, with the ability to think quickly and out of the box. Working well in a competitive and dynamic market environment and having a passion for generously serving our customers' needs is a must. A passion for wine is a plus. This is a great opportunity with an innovative, technology-driven, global company that puts customers and employees first. Vinventions believes in empowering each individual, and actively promotes professional and personal growth opportunities for driven employees. Essential Duties and Responsibilities: Deliver best-in-class customer service- responding to customer needs thoroughly, in a timely manner, and with accuracy and detail. Continuously learn and stay up to date regarding Vinventions products and services, our customers, and related industry changes and trends. Proactively field and resolve any customer issues, complaints, and questions. Assist customers with returns issues, order inquiries, and any other requests for information. Accurately enter orders into the computer system(s) from both external customer and inter-company PO's, and actively monitor these orders to ensure their successful production and delivery occur within customer expectations Utilize consultative sales skills Proactively call and email customers to both establish and grow relationships as well as to develop insight into their needs and best strategies to acquire new business Establish, develop, and service new and current customer accounts. Work with Sales and Marketing Team to acquire new customers and business through cold calling, vendor campaigns, and referrals. Research and quote opportunities for product and service fulfillment, effectively using all the available resources to satisfy the customer requirements and achieve Vinventions operational and sales goals. Engage customer contact to learn about future order delivery requirements, forecasts, competitive threats, or new opportunities, and share information in a clean and clear way with the business. Work collaboratively with customers to manage their inventory and schedule their product orders, driving maximum value for the customer and Vinventions. Use proper decorum in all communications with customers both internal and external, in a way that brings credit to Vinventions and enhances the overall relationship. Record sales and lead information in CRM system. Performs other duties as requested, directed, or assigned. Education Requirements: Associates or Bachelor's degree in business, sales, or marketing. If no degree, equivalent experience may be considered as agreed by the hiring manager and Human Resources. Minimum Experience, Knowledge, Skill, and Ability Requirements: Customer service experience preferred. Ability to work autonomously and collaboratively as part of a team Perform order entry and associated customer service and account management tasks (for example: import/export documentation, new customer forms, etc.) Strong organizational, communication, and customer service skills. Basic computer skills, including Outlook, Excel, and Word. Experience with ERP and CRM software tools preferred. Good attention to detail. Able to complete routine paperwork accurately and in a timely manner. A basic understanding of manufacturing processes is helpful. Bi-lingual in Spanish, German, and/or French is helpful.
    $39k-57k yearly est. 3d ago

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