InterContinental Hotels Group Resources, Inc. jobs in Santa Monica, CA - 845 jobs
Director of Finance - Regent Santa Monica Beach
Intercontinental Hotels Group 3.9
Intercontinental Hotels Group job in Santa Monica, CA
Regent Santa Monica Beach, part of IHG Hotels & Resorts' luxury and lifestyle portfolio, presents a new era of indulgence offering 167 opulent guest rooms and suites. Introduced at a generous 720 square feet, rooms feature spa-like and luxurious bathrooms complete with a soaking tub, walk‑in rain shower, double vanity and Perricone MD products, alongside thoughtful mementos through distinct Regent hallmarks.
Poised along a coveted coastline overlooking the Pacific Ocean, the resort celebrates the allure of unexpected harmony through contrasts, delivering inspired stays with a seamless blend of timeless elegance and modern luxury. Regent Santa Monica Beach is home to four dining destinations, each offering unique epicurean discoveries. Orla and Orla Bar by James Beard Award‑winning chef Michael Mina brings the peerless charm and boundless flavor of the Mediterranean to Southern California, while the poolside Azure Bar presents elevated poolside dining and creative cocktails. Sweet July Café debuts in collaboration with Ayesha Curry with exclusive menu items and a curated selection of beloved coffee and tea beverages. The beachfront oasis also boasts a 10,000 square feet Guerlain Wellness spa, outdoor pool (Azure Pool), The Regent Boutique, and state‑of‑the‑art Fitness Center. The opening of Regent Santa Monica Beach marks a historic return of the brand to Los Angeles and represents the Americas flagship. For more information visit RegentSantaMonicaBeach.com.
Job Summary:
As the Director of Finance, you will provide financial leadership to the business. You will play a crucial role in ensuring the development and implementation of property‑wide strategies that will help us achieve our financial goals. Primary responsibilities include financial analysis and financial reporting, budgeting/forecasting, audit and control, working capital, and cash control. Develop and implement capital expenditure plans, owner relations, and owner reporting.
The ideal candidate should be comfortable with balancing the books when it comes to managing the needs of owners, auditors and regulatory agencies while also monitoring and improving profitability.
Reporting to the General Manager, every day is different, but you will mostly:
Promote Regent's service philosophy and style through our people attributes.
Maintain impeccable personal grooming standards to uphold the professional and property style of the resort.
Collaborate and advise department heads on the interpretation and analysis of financial data, recommending courses of action to maximize resort's profitability.
Directing and administering the resort's financial operations including, but not limited to, asset protection, financial reporting, systems management, resort‑wide budget and forecasting, team management, and meeting participation and facilitation.
Prepare and review monthly financial statements, budgets, forecasts/projections, and reporting for corporate and ownership.
Conduct weekly labor review meetings and monthly financial statement reviews with the property leadership team and drive desired results.
Coordinate with BSC to ensure all necessary information is compiled, reviewed, and approved.
Monitor and maintain adequate internal control over revenues, expenses, assets, and liabilities of the resort (customer billing, paycheck distribution, payroll and bank audits, contract review, compliance, etc.) in accordance with current accounting policies, and procedures. Ensure compliance is maintained with company policies, laws, rules, and regulations.
Conduct findings from CSA and internal audit reviews and oversee the resolution of findings.
Oversee and supervise property Accounts Receivable, Accounts Payable, Payroll, and General Accounting functions, ensuring synergy with BSC.
Coach and develop colleagues; hire, assesses, discipline, and document performance.
Act as advisor to staff to help meet established schedules and/or resolve technical or operational problems.
Orients property managers to the accounting function and coaches to effectively manage their department's financial performance.
Other tasks/projects as assigned.
What we need from you:
4-8 years' experience in hotel accounting or auditing with at least one year in an Assistant Controller or similar supervisory role, or an equivalent combination of education and work‑related experience.
Bachelor's degree in finance, Accounting, or a related field.
Professional accounting or finance designation or certification preferred.
In‑depth knowledge of GAAP and the Uniform Standard of Accounts for the Lodging Industry.
Proficiency with MS Word, Excel, PowerPoint, Outlook, and SharePoint.
Experience with PeopleSoft ERP, Opera, Micros, and Essbase is highly desired.
Strong attention to detail and accuracy in financial reporting.
Exceptional communication and presentation skills, with the ability to effectively communicate financial concepts to non‑financial stakeholders.
Ability to work well under pressure and effectively handle multiple priorities and meet deadlines in a fast‑paced and dynamic environment.
Excellent interpersonal skills that build trust and instill confidence in order to motivate and influence others.
Ability to take the initiative to identify, prioritize and implement all elements required for the team to fulfill responsibilities in accordance with core strategic goals.
Skilled in interpreting complex financial data to deliver actionable insights and fostering the development of problem‑solving abilities among direct reports and colleagues when appropriate.
Ability to collaborate with others and act in an objective manner in order to effectively solve problems and stay on track toward accomplishing organizational goals.
Strong project management skills, including the ability to manage details through to completion and ensure project deadlines are met.
What you can expect from us:
The annualpay range for this role is$150,000.00to $220,000.00. This range is only applicable for jobs to be performed at Regent Santa Monica Beach. This position is eligible to participate in the Company's Bonus Plan.
We offer a comprehensive package of benefits including paid time‑off, wellness and sick time, medical/dental/vision insurance, 401k plan, complimentary parking, employee cafeteria meals, and many other benefits to eligible colleagues. Hotel discounts worldwide are available as well as access to a wide variety of discount programs and the chance to work with a great team of people. Most importantly, we'll give you the room to be yourself.
IHG is an equal opportunity employer: Minorities / Females / Veterans / Disabled.
Who we are
Guests have made grand entrances through the doors of Regent Hotels & Resorts for nearly half a century. Born in 1970, our collection of modern hotels and resorts are home to stays both serene and sensational. The type of experiences that elevate above the noise and charm for even the most seasoned of travellers. An invitation to life's most scenic moments. We are the legendary innovative luxury brand, reimagining modern hospitality by sparking fresh perspectives across hand selected hotels and resorts. Regent colleagues are gracious hosts, with emboldened spirit and dynamic as they provide meaningful moments to deliver the greatest of the guest experiences.
Don't quite meet every single requirement, but still believe you're a great fit for the job? We'll never know unless you hit the ‘Apply' button. Start your journey with us today.
The salary range listed is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue‑based metrics, and business or organizational needs.
No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
If you require reasonable accommodation during the application process, please click here.
IHG does not accept applications, inquiries, or unsolicited CVs/resumes from staffing or recruiting agencies. Please click here for our agency policy.
If you are a resident of or applying to a job opening in the State of Washington, please click here to read about applicable benefits.
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$150k-220k yearly 3d ago
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Room Attendant (AM) - Regent Santa Monica Beach
Intercontinental Hotels Group 3.9
Intercontinental Hotels Group job in Santa Monica, CA
About Us:
Regent Santa Monica Beach, part of IHG Hotels & Resorts' luxury and lifestyle portfolio, presents a new era of indulgence offering 167 opulent guest rooms and suites. Introduced at a generous 720 square feet, rooms feature spa-like and luxurious bathrooms complete with a soaking tub, walk-in rain shower, double vanity and Perricone MD products, alongside thoughtful mementos through distinct Regent hallmarks.
Poised along a coveted coastline overlooking the Pacific Ocean, the resort celebrates the allure of unexpected harmony through contrasts, delivering inspired stays with a seamless blend of timeless elegance and modern luxury. Regent Santa Monica Beach is home to four dining destinations, each offering unique epicurean discoveries. Orla and Orla Bar by James Beard Award-winning chef Michael Mina brings the peerless charm and boundless flavor of the Mediterranean to Southern California, while the poolside Azure Bar presents elevated poolside dining and creative cocktails. Sweet July Café debuts in collaboration with Ayesha Curry with exclusive menu items and a curated selection of beloved coffee and tea beverages. The beachfront oasis also boasts a 10,000 square feet Guerlain Wellness spa, outdoor pool (Azure Pool), The Regent Boutique, and state-of-the-art Fitness Center. The opening of Regent Santa Monica Beach marks a historic return of the brand to Los Angeles and represents the Americas flagship. For more information visit RegentSantaMonicaBeach.com.
Job Summary:
As a Room Attendant (PM), your primary responsibility is to maintain a pristine and inviting environment for our guests. You will play a pivotal role in ensuring the guest rooms are immaculate, well-organized, and equipped with all essential Regent amenities. By demonstrating an unwavering commitment to cleanliness, consistent attention to detail, and guest satisfaction. You will contribute to the delivery of a world-class guest experience.
A little bit about your day:
Reporting to the Director of Housekeeping, every day is different, but you will mostly be:
Promote Regent's service philosophy and style through our people attributes.
Maintain impeccable personal grooming standards to uphold the professional and property style of the resort.
Attend shift briefings daily at the start of your shift.
Retrieve assignments and other tools essential for your shift.
Ensure all chemical bottles are appropriately labeled following MSDS (Martial safety data sheet guideline)
Collect and wear PPE (Personal Protected Equipment) at the start of your shift.
Ensure assigned guest rooms are cleaned, organized, and well-maintained to meet cleanliness and service standards.
Ensure the cleaning sequence of service is completely followed and guest rooms are exceptionally clean.
Check room privacy indicators and report accordingly.
Ensure safety and security for guests and their belongings during housekeeping service.
Ensure the cleanliness status of the room is updated in the KYC system using the provided device.
Report any maintenance issues or special cleaning needs, i.e., window washing or carpet shampooing, in the provided KYC device.
Clothing left around the room and shoes neatly cared for per service standard.
Ensure all collateral within the room is clean and up to date.
Ensure the coffee station is stocked with coffee, tea, and condiment items in the coffee tray.
Ensure the room temperature is set to the proper setting.
Ensure all guest laundry requests are immediately picked up and sent to the laundry department.
Conduct a last inspection of the room to ensure cleanliness and presentation.
Ensure compliance with the hotel's lost and found policy, and all items are immediately reported and given to security.
What we need from you:
Minimum 2 years of housekeeping experience in a luxury hotel preferred.
Essential verbal and written communication skills.
Outstanding organizational abilities and skills for taking initiative, problem-solving, multi-tasking, and prioritizing.
Passionate about hospitality and providing an outstanding guest experience.
Carrying or lifting items weighing up to 50 pounds and pushing or pulling up to 100 pounds.
Ability to stand, stoop, and bend repetitively.
Flexible schedule, able to work evenings, weekends, and holidays.
What you can expect from us:
The hourly pay range for this role is $25.32 to $31.65. This range is only applicable for jobs to be performed at Regent Santa Monica Beach.
IHG is an equal opportunity employer: Minorities / Females / Veterans / Disabled.
$25.3-31.7 hourly Auto-Apply 60d+ ago
Hotel Group Sales Leader
Hyatt Hotels Corporation 4.6
Newport Beach, CA job
A prominent hotel in Newport Beach, California is seeking a Sales Manager to lead initiatives in selling guest rooms and services. This full-time managerial role requires providing exceptional service while managing accounts and conducting site inspections. Candidates should have at least four years of hotel sales experience and strong communication skills. The role offers a competitive yearly salary in US dollars and the opportunity to work in a dynamic environment.
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$51k-99k yearly est. 3d ago
Executive Hotel Manager: Luxury Ops & Guest Experience
Hilton Worldwide, Inc. 4.5
Beverly Hills, CA job
A leading global hospitality company is seeking a Hotel Manager for their Waldorf Astoria Beverly Hills. You will oversee operations, ensuring guest satisfaction and team engagement, while upholding luxury standards. The ideal candidate has extensive experience in luxury environments, particularly in leadership roles at high-revenue properties. This position offers a competitive salary range of $210,000 - $230,000 annually along with robust benefits.
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$57k-82k yearly est. 2d ago
Front Office Supervisor
Hilton Garden Inn Lax 4.5
Los Angeles, CA job
Job DescriptionDescription:
About Us
At Concert Hospitality, we bring a commitment to collaborative excellence, a unified vision, and shared principles of partnership to every aspect of hotel management. Our approach is seamless and tailored, ensuring each property under our management offers a unique and exceptional guest experience.
Join our team of Experience Curators!
Concert Hospitality has an amazing opportunity as a Front Desk Supervisor
About Hilton Garden Inn
Hilton Garden Inn offers business and leisure guests upscale and affordable accommodation with modern amenities for a hotel experience that is simply on another level. At Hilton Garden Inn, you'll find an open, inviting atmosphere with warm, glowing service, thoughtful touches and elevated food and beverage experiences that make your stay easier and more comfortable.
You should join our team if you...
Believe that every guest interaction is an opportunity to create a memorable experience.
· Have a passion for hospitality and take ownership of delivering exceptional service.
· Understand that the details make all the difference, and every touchpoint matters.
· Thrive in a fast-paced environment where teamwork and adaptability are key.
· Love being part of a story-creating connections with guests and leading a team to do the same.
You're a great fit for this role if you love...
· Leading and motivating a team to deliver outstanding guest service.
· Handling guest inquiries, concerns, and service recovery with professionalism and empathy.
· Training and mentoring front desk associates to uphold the highest standards.
· Overseeing daily front desk operations, ensuring seamless check-ins and check-outs.
· Working collaboratively with all hotel departments to enhance the guest experience.
We're excited to have you join us because you...
· Have a natural ability to connect with people and a passion for guest satisfaction.
· Present yourself with professionalism, confidence, and a welcoming demeanor.
· Possess strong leadership and team-building skills.
· Communicate effectively, both verbally and in writing.
· Have solid organizational and problem-solving abilities.
· Can manage multiple tasks efficiently, even under pressure.
· Are adaptable and open to evolving procedures and challenges.
Here's the Core of Concert Hospitality: We have a place for you on our team if your passion is to create UNMATCHED COMMITMENTS.
What else do YOU need to know…
This job posting is intended to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities. The order in which duties and responsibilities are listed is not significant. We are an equal opportunity employer.
Requirements:
$38k-48k yearly est. 3d ago
Busperson, Andiamo - Hilton Los Angeles Airport
Hilton 4.5
Los Angeles, CA job
EOE/AA/Disabled/Veterans
Come join the team at Hilton Los Angeles Airport as a Busser! We're located just three miles away from SoFi Stadium, the Intuit Dome, and The Forum. Here you will enjoy a dynamic workplace that provides discounted parking, meals while on shift, and room discounts for you and your family through our Go Hilton Travel discount program for stays at any of our properties worldwide which is why we know that you'll love being a part of the Hilton team!
Wage\: The hourly rate is $22.50 and is based on applicable and specialized experience and location.
Schedule\: Availability from 3pm-11pm required Tuesday-Saturday. Weekdays, weekends and holidays required.
The ideal candidate will possess:
Previous food service experience
Previous fine dining experience a plus
Previous customer service experience
Ability to work in a fast paced environment independently
What will I be doing?
As a Busperson, you would be responsible for setting and clearing dining tables and stocking service stations in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
Set and prepare tables for dining, including, but not limited to, folding napkins, cleaning and placing tableware, serving water, etc.
Ensure tableware is in good and working condition and report any defects for repair
Stock, maintain and clean designated food station(s)
Assist food server(s) with table service, including, but not limited to, serving beverages, breads, etc.
Retrieve and transport dirty tableware to dishwashing area
Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
Hospitality - We're passionate about delivering exceptional guest experiences.
Integrity - We do the right thing, all the time.
Leadership - We're leaders in our industry and in our communities.
Teamwork - We're team players in everything we do.
Ownership - We're the owners of our actions and decisions.
Now - We operate with a sense of urgency and discipline.
In addition, we look for the demonstration of the following key attributes:
Quality
Productivity
Dependability
Customer Focus
Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!
Hilton LAX is and Equal Opportunity Employer -M/F/Veteran/Disability/Sexual Orientation/Gender Identity. The Employer will consider qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chance Initiative for Hiring.
$22.5 hourly Auto-Apply 6d ago
Group Sales Manager
Hyatt Hotels Corporation 4.6
Newport Beach, CA job
At Hyatt Regency Newport Beach West, we believe our guests select our hotel because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.
The Sales Manager is a fully competent individual who has experience in the sales process and function of a hotel. Responsibilities include selling guest rooms, meeting space and other hotel services to customer groups, managing accounts, and conducting site inspections, solicits and generates business. Duties also include preparing and presenting effective proposals, maintaining well organized documentation and reports, utilizes hotel systems, and coordinates customer service requirements as appropriate. The Sales Manager will also participate and may lead event meetings, sales, and other staff meetings. The Sales Manager also works as a team member with the sales and catering staff and in close contact with staff throughout the hotel.
Qualifications
A true desire to satisfy the needs of others in a fast-paced environment
Refined verbal and written communication skills
A minimum of 4 years of hotel sales experience preferred
Must be proficient in computer knowledge
Prefer completion or a Sales Corporate Management Training Program or equivalent sales training
Selling, negotiating, business writing and presentation skills training required
Job Details
Property: Hyatt Regency Newport Beach West
Primary Location: United States, Newport Beach, CA
Pay Basis: Yearly US Dollar (USD)
Schedule: Full-time
Job Level: Manager
Job: Sales
Hyatt Regency Newport Beach West is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
This position is at a location where Hyatt is not the employer. The employer of individuals working at this hotel may be a third‑party management company that is responsible for all employment benefits and obligations at this location.
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$47k-70k yearly est. 3d ago
House Attendant - Regent Santa Monica Beach
Intercontinental Hotels Group 3.9
Intercontinental Hotels Group job in Santa Monica, CA
About Us:
Regent Santa Monica Beach, part of IHG Hotels & Resorts' luxury and lifestyle portfolio, presents a new era of indulgence offering 167 opulent guest rooms and suites. Introduced at a generous 720 square feet, rooms feature spa-like and luxurious bathrooms complete with a soaking tub, walk-in rain shower, double vanity and Perricone MD products, alongside thoughtful mementos through distinct Regent hallmarks.
Poised along a coveted coastline overlooking the Pacific Ocean, the resort celebrates the allure of unexpected harmony through contrasts, delivering inspired stays with a seamless blend of timeless elegance and modern luxury. Regent Santa Monica Beach is home to four dining destinations, each offering unique epicurean discoveries. Orla and Orla Bar by James Beard Award-winning chef Michael Mina brings the peerless charm and boundless flavor of the Mediterranean to Southern California, while the poolside Azure Bar presents elevated poolside dining and creative cocktails. Sweet July Café debuts in collaboration with Ayesha Curry with exclusive menu items and a curated selection of beloved coffee and tea beverages. The beachfront oasis also boasts a 10,000 square feet Guerlain Wellness spa, outdoor pool (Azure Pool), The Regent Boutique, and state-of-the-art Fitness Center. The opening of Regent Santa Monica Beach marks a historic return of the brand to Los Angeles and represents the Americas flagship. For more information visit RegentSantaMonicaBeach.com.
Job Summary:
As a House Attendant, your primary responsibility is to maintain the resort's elegance and comfort, focusing on operations to enhance our guests' stay and satisfaction. You will play a pivotal role in ensuring the guest rooms, corridors, and service areas are immaculate, well-organized, and equipped with essential Regent amenities. By demonstrating an unwavering commitment to cleanliness, attention to detail, and guest satisfaction, you will contribute to the delivery of a world-class guest experience. You will assist room attendants on assigned floors to deliver or retrieve items. Also, you will fulfill guest's delivery or retrieve items requested by guests.
A little bit about your day:
Reporting to the Director of Housekeeping, every day is different, but you will mostly:
Promote Regent's service philosophy and style through our people attributes.
Maintain impeccable personal grooming standards to uphold the professional and property style of the resort.
Retrieve housekeeping assignments and other tools essential for your shift.
Attend daily pre-shift meetings.
Organize all cleaning supplies and equipment.
Ensure all chemical bottles are properly labeled following MSDS (Martial safety data sheet guideline)
Retrieve and wear all PPE (Personal Protective Equipment) and adhere to health and safety protocols during glass care tasks.
Ensure all public areas, service elevator landings, linen closets, and pro-host stations are thoroughly cleaned.
Stock all housekeeping carts with linens, terry, and amenities as outlined in the Hostar pro-host system.
Polish brass fixtures in assigned corridors and public areas.
Ensure all linen closets are adequately stocked with the days' worth of linens, terry, and amenities as outlined with the Hostar pro-host system.
Collect soiled linen and trash from rooms when alerted.
Restock and refill all housekeeping chemicals bottles to ensure an adequate supply for the next day.
Restock and refill all bulk amenities (i.e. shampoo, conditioner, shower gel, hand soap, body lotion, and bar soap) to ensure adequate supply in housekeeping closets.
Assist turndown attendants with refilling ice for evening service.
Arrange items on the cart in an aesthetically pleasing and organized manner.
Ensure all rooms are stocked and provided with the “With Compliments” offerings i.e. sweet snack, savory snack, healthy snacks, and beverages.
Ensure guest rooms are stocked with the following glassware: champagne flutes, wine glasses, rock glasses, water tumblers, coffee mugs, and espresso cups and saucers.
Ensure the Nespresso machine, Kettle, coffee station, and tray are clean and well organized.
Ensure all preferences the guest requests are stocked in the room before arrival.
Monitor expiration dates of perishable items and rotate stock accordingly.
Retrieve dirty glassware from the guest room and place it in the service elevator landing racks for pickup.
Clean windows and balconies as assigned in the guest rooms to the highest standard of cleanliness.
Inspect carpets for all assigned rooms and spot clean as needed.
Ensure guests requests are prompt and professionally delivered within 10 minutes.
Ensure guest requests are delivered and elegantly presented on a tray.
Ensure all maintenance repairs or unsafe conditions are reported in the KYC system.
Notify the housekeeping office of any guest concerns.
Stock closets with miscellaneous supply (such as blankets, pillows, bulk amenities, umbrellas, yoga mats).
Maintain a clean and organized work environment, including equipment and storage areas.
Collect used yoga mats and place them in “used bin” on the nearest closet
Communicate with the front desk and other departments to ensure all guest requests are delivered within 10 minutes, and calls are completed in the KYC system.
Ensure all cleaning equipment is properly maintained and operating instructions are followed.
Comply diligently with all health, safety, and sanitation guidelines to ensure a safe, clean, and healthy environment for guests and colleagues.
Uphold security measures by vigilantly reporting unusual activities or concerns to maintain a safe and secure environment for guests and staff.
Assist with other duties as assigned.
What We need from you:
Minimum 2 years of housekeeping experience in a luxury hotel preferred.
Essential verbal and written communication skills.
Housekeeping experience in a luxury hotel is preferred.
Outstanding organizational abilities and skills for taking initiative, problem-solving, multi-tasking, and prioritizing.
Passionate about hospitality and providing an outstanding guest experience.
Carrying or lifting items weighing up to 50 pounds and pushing or pulling up to 100 pounds.
Ability to stand, stoop, and bend repetitively.
Flexible schedule, able to work evenings, weekends, and holidays.
What you can expect from us:
The hourly pay range for this role is $26.12 to $32.65. This range is only applicable for jobs to be performed at Regent Santa Monica Beach.
IHG is an equal opportunity employer: Minorities / Females / Veterans / Disabled.
$26.1-32.7 hourly Auto-Apply 13d ago
Utility Steward/Dishwasher - Hilton Anaheim
Hilton 4.5
Anaheim, CA job
EOE/AA/Disabled/Veterans
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
Hospitality - We're passionate about delivering exceptional guest experiences.
Integrity - We do the right thing, all the time.
Leadership - We're leaders in our industry and in our communities.
Teamwork - We're team players in everything we do.
Ownership - We're the owners of our actions and decisions.
Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
Quality
Productivity
Dependability
Customer Focus
Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
The Hilton Anaheim is seeking a Utility Steward/Dishwasher to join our team! In this role, you'll help maintain the heart of our kitchen by transporting and cleaning cooking utensils and service ware. You'll play an essential part in supporting our culinary team and contributing to Hilton's commitment to delivering exceptional guest service and hospitality.
Our property has 1,574 rooms, is newly renovated and located in the heart of California's famous Orange County, adjacent to the Anaheim Convention Center and steps from the Disneyland Resort.
If you have a passion for culinary and want to learn and grow in the hospitality industry this is the perfect opportunity! Now is the time to join Hilton, the BEST hospitality brand to work for.
The ideal candidate for this role will possess\:
The ability to work a full shift (8 hours) walking and standing.
The ability to bend, stoop, walk and lift/push/pull up to 50 lbs.
Can work a flexible schedule that includes nights, weekends and holidays.
Previous experience as a Steward, Dishwasher, or in the Housekeeping Department is a PLUS!
Shift Pattern\: Full-Time
Shift Schedule\: 5\:00pm - 1\:30am
Hourly Range\: $22.41 per hour - $28.01 per hour
What will I be doing?
As a Steward, you would be responsible for transporting and cleaning cooking utensils and service ware in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you will be responsible for performing the following tasks to the highest standards:
Wash dishes and operate the dishwasher to clean all chinaware, silverware and cooking utensils
Scrub pots and pans
Burnish, de-tarnish and polish silver
Stock and maintain supplies and equipment
Perform cleaning duties including, but not limited to, mopping and removing trash
Transport and store clean service ware
Train other stewards, as needed
Prepare and place clean service ware for events and functions
$22.4-28 hourly Auto-Apply 15d ago
Massage Therapist (Part-Time) - Regent Santa Monica Beach
Intercontinental Hotels Group 3.9
Intercontinental Hotels Group job in Santa Monica, CA
About Us:
Regent Santa Monica Beach, part of IHG Hotels & Resorts' luxury and lifestyle portfolio, presents a new era of indulgence offering 167 opulent guest rooms and suites. Introduced at a generous 720 square feet, rooms feature spa-like and luxurious bathrooms complete with a soaking tub, walk-in rain shower, double vanity and Perricone MD products, alongside thoughtful mementos through distinct Regent hallmarks.
Poised along a coveted coastline overlooking the Pacific Ocean, the resort celebrates the allure of unexpected harmony through contrasts, delivering inspired stays with a seamless blend of timeless elegance and modern luxury. Regent Santa Monica Beach is home to four dining destinations, each offering unique epicurean discoveries. Orla and Orla Bar by James Beard Award-winning chef Michael Mina brings the peerless charm and boundless flavor of the Mediterranean to Southern California, while the poolside Azure Bar presents elevated poolside dining and creative cocktails. Sweet July Café debuts in collaboration with Ayesha Curry with exclusive menu items and a curated selection of beloved coffee and tea beverages. The beachfront oasis also boasts a 10,000 square feet Guerlain Wellness spa, outdoor pool (Azure Pool), The Regent Boutique, and state-of-the-art Fitness Center. The opening of Regent Santa Monica Beach marks a historic return of the brand to Los Angeles and represents the Americas flagship. For more information visit RegentSantaMonicaBeach.com.
Job Summary:
The Massage Therapist is responsible for providing guests with comprehensive and professional massage, baths, and body therapies. Must have excellent communication skills, problem-solving skills and maintain a high level of customer service standards. Must have the ability to perform services using proper draping techniques, while maintaining the highest level of professionalism at all times. Scheduling, dependability, and flexibility are a must.
A little bit about your day:
Reporting to the Director of Spa, every day is different, but you will mostly:
Promote Regent's service philosophy and style through our people attributes.
Understand and adhere to Regent Spa policies and procedures.
Provide knowledgeable spa services with respect and professionalism.
Maintain tidy work areas and offer spa facility tours.
Cooperate with guests and colleagues, anticipating needs and upholding service standards.
Report guest issues to the Spa Manager on Duty.
Conduct daily client outreach and meet retail goals.
Maintain 20% customer retention.
Ensure safety, sanitation, and disinfection standards.
Clean and sanitize products, rooms, and equipment as per regulations.
Follow state licensing regulations and PPE guidelines.
Make decisions in line with general policies and procedures.
What We need from you:
Minimum 1-3 years of Massage Therapist experience, within a luxury hotel/resort preferred.
Must have current CA Massage Therapy License.
High School diploma or equivalent required.
Ability to stand for extended periods.
Ability to stand, stoop, and bend repetitively.
Carrying, pushing, pulling, or lifting up to 50 pounds.
Proficient in Massage Theory, Anatomy, and Physiology.
Polished, professional, with strong written and verbal English skills.
Organized, timely, and detail-oriented.
Basic computer software skills.
Flexible schedule including days, nights, holidays, weekends, and on-call availability.
What you can expect from us:
The hourly pay range for this role is $42.67 to $77.10 with booked treatments. This rate is only applicable for jobs to be performed at Regent Santa Monica Beach. This is the lowest to highest pay scale we in good faith believe we would pay for this role, and varies on staff charges at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. A colleague's pay position within the pay range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.
Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
Join us and you'll become part of the global IHG family - and like all families, all our individual colleagues share some winning characteristics. As a team, we work better together - we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care, that you notice the little things that make a difference to guests as well as always looking for ways to improve.
In return, we'll give you a competitive financial and benefits package which may include healthcare support, dental, vision, disability and life insurance support, and a matching 401k plan. Hotel discounts worldwide are available as well as access to a wide variety of discount programs and the chance to work with a great team of people. Most importantly, we'll give you the room to be yourself.
IHG is an equal opportunity employer: Minorities / Females / Veterans / Disabled.
$37k-70k yearly est. Auto-Apply 60d+ ago
Maintenance Engineer - InterContinental Los Angeles Downtown
Intercontinental Hotels Group 3.9
Intercontinental Hotels Group job in Los Angeles, CA
About Us
Do you see yourself as a Tradesperson/Engineer? What's your passion? At IHG we're interested in YOU. We employ people who apply the same amount of care and passion to their jobs as they do their hobbies - people who put our guests at the heart of everything they do. And we're looking for more people like this to join our friendly and professional team.
As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental brand. Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world.
Each of our hotels cultivates a distinctive style and ambience where we embrace every opportunity to give our guests a personal and enriching experience. If you'd like to embrace a wider world of experiences and opportunities, we'd like to welcome you to the world's most international luxury hotel brand.
The InterContinental Los Angeles Downtown Hotel is located in the Wilshire Grand building, standing 73 stories tall in the core of Downtown's historic, entertainment, financial, arts, and sports districts. Ideally placed at the heart of the revitalized, energy-charged urban center of the United States' second-largest city, the hotel provides first-class hospitality that seamlessly intertwines with the fabric of the burgeoning Downtown area.
Your Day to Day
Duties and Responsibilities:
Perform maintenance and repairs for assigned area of expertise such as the interior and exterior of buildings, hotel rooms and contents, laundry and kitchen/refrigeration equipment, lighting, heating, air conditioning (HVAC), ventilation, and water treatment systems, and swimming pool-if applicable, etc.
Ensure that assigned equipment is prepared and operational for the following day's work
Follow procedures that ensure the security of inventory and assets such as tools, supplies, equipment, furniture, televisions, etc., replenishes supplies and inventory in a timely and efficient manner, and minimizes waste.
Adhere to federal, state and local regulations concerning safety or other compliance requirements, as well as brand standards and local policy and procedures to ensure quality, safety, and consistency. Report all unsafe conditions or malfunctioning equipment to supervisor. May educate and train hotel staff in the safe and proper use of equipment.
Respond in a courteous and prompt manner to all guest questions, complaints and/or requests to ensure strong guest satisfaction
May also perform other minor maintenance and repairs and/or conduct preventative maintenance duties as needed
Promote teamwork and quality service
Assist with other duties as assigned
What We Need From You
Advanced vocational training plus two years of experience in general building maintenance or construction, or equivalent combination of education and experience. Professional certification and license if required by law.
This job requires ability to perform the following:
Carrying, lifting, pushing and/or pulling items weighing up to 100-300 pounds
Frequently standing up and moving about the facility
Frequently handling objects and equipment to maintain the facility
Frequently bending, stooping, kneeling, climbing and crawling
Other:
Specialized knowledge and skills or certification within a field or discipline such as plumbing, electrician, carpentry, equipment mechanics, HVAC, refrigeration, etc.
Communication skills are utilized a significant amount of time when interacting with the other supervisors, hotel staff and hotel guests
Reading and writing abilities are utilized in order to document or record all tasks completed, to order supplies, to receive their instructions for the day and/or to read equipment repair manuals
Mathematical skills, including basic math, percentages, quantities, and variances are used frequently
May be required to work nights, weekends, and/or holidays
What We Offer
The hourly pay range for this role is $26.71 to $41.26. This range is only applicable for jobs to be performed in Los Angeles, California. This is the lowest to highest pay scale we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the pay range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.
Hotel discounts worldwide are available as well as access to a wide variety of discount programs and the chance to work with a great team of people. Most importantly, we'll give you the room to be yourself.
So, what's your passion? Please click “Apply” and tell us how you could bring your individual skills to IHG.
IHG is an equal opportunity employer: Minorities / Females / Veterans / Disabled
$26.7-41.3 hourly Auto-Apply 51d ago
Consultant, Field Operations - Tucson
McDonald's 4.4
Irvine, CA job
: McDonald's is proud to be one of the most recognized brands in the world, with restaurants in over 100 countries that serve 70 million customers daily. We continue to operate from a position of strength. Our updated growth strategy is focused on staying ahead of what our customers want and realizing further growth potential. Our relentless ambition is why McDonald's remains one of the world's leading corporations after almost 70 years. Joining McDonald's means thinking big and preparing for a career that can have influence around the world.
At McDonald's, we see every day as a chance to create positive impact. We lead through our values centered on inclusivity, service, integrity, community and family. From support of Ronald McDonald House Charities to our Youth Opportunity project and sustainability initiatives, our values keep us dedicated to using our scale for good: good for our customers, people, industry and planet. We also offer a broad range of outstanding benefits including a sabbatical program, tuition assistance and flexible work arrangements.
Department Overview
The Field Operations Consultant role conducts objective restaurant standards evaluations such as Operations Excellence Assessments, Food Safety visits and National Restaurant Building and Equipment Standards assessments. You will analyze restaurant performance across customer experience and operations brand standards. This position also develops a holistic restaurant operations skill set across all restaurant operations systems through ongoing assessment, training, and development.
This position is based out of Tucson, AZ
Duties
+ Conducts objective evaluations (i.e., Running Great Restaurants Visits, Food Safety Visits, Operations Excellence Assessments, Health & Safety Visits, and National Restaurant.
+ Building and Equipment Standards) to analyze restaurant performance across customer experience and McDonald's operations' Brand Standards
+ Protects the McDonald's brand by identifying issues that may pose risks to customer experience and brand perceptions.
+ Supports operational excellence by identifying restaurants that do not meet McDonald's QSC (Quality, Service and Cleanliness) / safety standards.
+ Develops a holistic restaurant operations skill set across all Restaurant operations' systems through ongoing training, learning, and certification in assigned area of expertise.
+ Builds deep expertise in Restaurant Operations and provides expert coaching and root cause analysis to Franchisees.
+ Serves as a Subject Matter Expert to provide support to restaurants as requested by Operators on specific operations initiatives (i.e.. Delivery, Drive-Thru, Digital, etc.)
+ Uses system and initiative Subject Matter Expertise to drive Guest Counts, Sales, and cashflow through support of operations, initiatives, and Owner/Operator priorities by conducting Performance Excellence Sessions
+ Collaborates with Franchise Business Partners to assist in developing a full restaurant consulting toolkit, monitor goals and key metrics, and drive business results.
Qualifications
+ Accurate, consistent evaluator that relies on measurable facts and observations- Strong attention to detail and ability to keep reports and evaluations organized.
+ Effective time management skills to keep up with a demanding evaluation and travel schedule.
+ Quick learner capable of developing both a broad understanding of all Restaurant systems and deep expertise in certain areas.
+ Strong interpersonal skills and ability to build amicable relationships with Franchisee's and restaurant managers.
+ Energetic leader with excellent social, communication and presentation skills. Solid influencing and facilitation skills
+ Coachable learner with the desire for continuous learning
+ Ability to work in an ever-changing environment.
+ Recognizes patterns and develops intuition around common restaurant performance issues.
+ Restaurant experience preferred.
Compensation
Bonus Eligible: Yes
Benefits Eligible: Yes
Salary Range
The expected salary range for this role is $78,281.00 - $97,852.00 per year
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we may also consider your experience, and other job-related factors.
Additional Information:
Benefits eligible: This position offers health and welfare benefits, a 401(k) plan, adoption assistance program, educational assistance program, flexible ways of working, and time off policies (including sick leave, parental leave, and vacation/PTO). Eligibility requirements apply to some benefits and may depend on job classification and length of employment.
Bonus eligible: This position is eligible for a bonus, calculated based on individual and company performance.
McDonald's is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feel-good moments for everyone. McDonald's provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact ************************. Reasonable accommodations will be determined on a case-by-case basis.
McDonald's provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Nothing in this job posting or description should be construed as an offer or guarantee of employment.
Requsition ID: 2774
$78.3k-97.9k yearly 16d ago
Night Auditor
Hilton Garden Inn Lax 4.5
Los Angeles, CA job
Job DescriptionDescription:
About Us
At Concert Hospitality, we bring a commitment to collaborative excellence, a unified vision, and shared principles of partnership to every aspect of hotel management. Our approach is seamless and tailored, ensuring each property under our management offers a unique and exceptional guest experience.
Join our team of Experience Curators!
Concert Hospitality has an amazing opportunity as Night Auditor
About Hilton Garden Inn
Hilton Garden Inn offers business and leisure guests upscale and affordable accommodations with modern amenities for a hotel experience that is simply on another level. At Hilton Garden Inn, you'll find an open, inviting atmosphere with warm, glowing service, thoughtful touches and elevated food and beverage experiences that make your stay easier and more comfortable.
You should join our team if you believe...
That people come first and that every guest, no matter the hour, deserves a warm, seamless arrival and departure experience.
That accuracy, consistency, and accountability are essential to strong hotel operations.
That hospitality is both service and stewardship-caring for our guests
and
our financial integrity overnight.
That the quiet hours of the night are an opportunity to set the next day up for success.
It's empowering to work independently while still being a key part of a collaborative team.
In joining an organization that values your expertise, your reliability, and your ability to represent the hotel when most of the world is asleep.
You're a great fit for this role if you...
Excel at providing exceptional guest service with warmth, confidence, and professionalism-day or night.
Are detail-oriented and take pride in accurate nightly audit processes and financial reconciliation.
Stay calm under pressure, handle guest issues with poise, and are skilled at problem-solving on the spot.
Are comfortable working independently and making sound decisions during overnight hours.
Communicate clearly, both verbally and in writing, to ensure smooth transitions between shifts.
Enjoy multitasking-balancing guest interactions, system tasks, reporting, and operational checks.
Are committed to maintaining a secure, quiet, and welcoming environment throughout the night.
We're excited to have you join us because...
You have experience in guest service, hotel front office operations, or previous night audit roles.
You bring a strong sense of ownership and pride in accurate financial reporting and systems management.
You understand how critical the night audit function is to the success of the entire hotel.
You are dependable, organized, and committed to delivering an exceptional guest experience-even when the lobby is quiet and the world is sleeping.
Here's the Core of Concert Hospitality: We have a place for you on our team if your passion is to create UNMATCHED COMMITMENTS.
What else do YOU need to know…
This job posting is intended to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities. The order in which duties and responsibilities are listed is not significant. We are an equal opportunity employer.
Requirements:
$33k-41k yearly est. 16d ago
Director of Housekeeping - Regent Santa Monica Beach
Intercontinental Hotels Group 3.9
Intercontinental Hotels Group job in Santa Monica, CA
About us:
Regent Santa Monica Beach, part of IHG Hotels & Resorts' luxury and lifestyle portfolio, presents a new era of indulgence offering 167 opulent guest rooms and suites. Introduced at a generous 720 square feet, rooms feature spa-like and luxurious bathrooms complete with a soaking tub, walk-in rain shower, double vanity and Perricone MD products, alongside thoughtful mementos through distinct Regent hallmarks.
Poised along a coveted coastline overlooking the Pacific Ocean, the resort celebrates the allure of unexpected harmony through contrasts, delivering inspired stays with a seamless blend of timeless elegance and modern luxury. Regent Santa Monica Beach is home to four dining destinations, each offering unique epicurean discoveries. Orla and Orla Bar by James Beard Award-winning chef Michael Mina brings the peerless charm and boundless flavor of the Mediterranean to Southern California, while the poolside Azure Bar presents elevated poolside dining and creative cocktails. Sweet July Café debuts in collaboration with Ayesha Curry with exclusive menu items and a curated selection of beloved coffee and tea beverages. The beachfront oasis also boasts a 10,000 square feet Guerlain Wellness spa, outdoor pool (Azure Pool), The Regent Boutique, and state-of-the-art Fitness Center. The opening of Regent Santa Monica Beach marks a historic return of the brand to Los Angeles and represents the Americas flagship. For more information visit RegentSantaMonicaBeach.com.
Job Summary:
The Director of Housekeeping for our ultra-luxury hotel is a key leadership position responsible for overseeing and managing the housekeeping and laundry operations to ensure exceptional cleanliness, organization, and presentation throughout the hotel. This role requires a commitment to delivering unparalleled service and maintaining the highest cleanliness and efficiency standards.
A little bit about your day:
Reporting to the Director of Rooms, every day is different, but you will mostly:
Leadership and Team Management: Provide strong leadership and guidance to the housekeeping team, including managers, supervisors, room attendants, house attendants, laundry attendants, minibar attendants, and uniform colleagues. Foster a positive work environment and culture, promote teamwork, and train and motivate colleagues to deliver exceptional service.
Operational Excellence: Develop and implement standard operating procedures in accordance with Forbes 5-star luxury standards to ensure efficient and effective housekeeping and laundry operations. Monitor and maintain the cleanliness and maintenance of all guest rooms, public areas, heart-of-house areas, and amenities. Continuously strive for excellence and exceed guest expectations in cleanliness and overall guest experience.
Guest Satisfaction: Work closely with other housekeeping team and other departments to ensure a seamless and uplifting experience. Address guest feedback and concerns promptly, striving to exceed expectations and maintain the hotel's reputation for excellence.
Quality Control: Regularly inspect guest rooms and public areas to ensure adherence to the highest cleanliness and quality standards. Address any deficiencies promptly and work closely with other departments to resolve guest issues or concerns related to housekeeping.
Inventory and Supplies Management: Oversee the inventory and ordering of housekeeping supplies, amenities, linens, and cleaning products. Maintain a cost-effective approach while ensuring an ample supply of necessary items to support daily operations.
Budgeting and Cost Control: Prepare and manage the housekeeping department budget, ensuring effective cost control measures are in place. Identify opportunities for cost saving without compromising quality or service.
Training and Development: Develop and implement comprehensive training programs for housekeeping staff, focusing on technical skills, safety procedures, and customer service. Provide ongoing coaching and development opportunities to foster a skilled and knowledgeable team.
Health and Safety Compliance: Ensure compliance with all health and safety regulations and guidelines, including proper handling and storage of cleaning chemicals, adherence to established safety protocols, and implementation of proper ergonomics practices.
Sustainability Initiatives: Implement and promote eco-friendly practices and initiatives within the housekeeping department, such as energy conservation, waste reduction, and environmentally friendly cleaning products.
Collaboration and Communication: Foster effective communication and collaboration with other departments, such as Front Office, Engineering, and Food and Beverage, to ensure seamless operations and guest satisfaction. Coordinate with the Concierge and Front Desk teams to ensure timely guest and special services delivery.
What we need from you:
Bachelor's degree in hospitality management or a related field (preferred).
Proven experience in a leadership role with a union environment within the housekeeping department of an ultra-luxury hotel or a similar upscale hospitality establishment.
Strong knowledge of housekeeping operations, including cleaning techniques, equipment, and industry best practices.
Excellent organizational and time management skills with the ability to prioritize and delegate effectively.
Exceptional attention to detail and commitment to the highest cleanliness and guest service standards.
Excellent interpersonal and communication skills, building positive relationships with staff, guests, and other hotel departments.
Proficiency in hotel property management systems and related software.
Strong problem-solving and decision-making abilities.
Familiarity with sustainability practices and initiatives within the hospitality industry.
What you can expect from us:
The annual pay range for this role is $140,000.00 to $150,000.00. This range is only applicable for jobs to be performed at Regent Santa Monica Beach. This position is eligible for bonus pay.
We offer a comprehensive package of benefits including paid time-off, wellness and sick time, medical/dental/vision insurance, 401k plan, complimentary parking, employee cafeteria meals, and many other benefits to eligible colleagues. Hotel discounts worldwide are available as well as access to a wide variety of discount programs and the chance to work with a great team of people. Most importantly, we'll give you the room to be yourself.
IHG is an equal opportunity employer: Minorities / Females / Veterans / Disabled.
$140k-150k yearly Auto-Apply 56d ago
Sales Coordinator
Hilton Garden Inn Irvine 4.5
Irvine, CA job
Job Description
The Sales Coordinator supports the Sales Department by assisting with sales initiatives, group coordination, and client communications while ensuring exceptional service delivery in alignment with Hilton brand standards. This role works closely with the Director of Sales and Sales Managers to maintain accurate records, prepare reports, coordinate group blocks and events, and support overall revenue efforts.
Key Responsibilities
Sales & Administrative Support
• Assist Sales Managers with correspondence, proposals, contracts, and agreements
• Maintain accurate records in Hilton sales systems (Delphi/PEP or equivalent CRM tools)
• Track group room blocks, cutoff dates, and special requests
• Prepare weekly, monthly, and quarterly sales reports
• Handle incoming sales inquiries professionally and in a timely manner
Client Relations
• Serve as a primary point of contact for clients, ensuring a seamless and professional experience
• Support site visits, client meetings, and property tours
• Coordinate client billing, deposits, contracts, and event details
Event & Group Coordination
• Assist with group reservations, rooming lists, and event requirements
• Coordinate with Front Office, Housekeeping, and Food & Beverage departments
• Monitor group pick-up and communicate updates to Sales Managers and Revenue teams
• Ensure execution of Hilton brand service standards for all group and event bookings
Internal Collaboration
• Liaise with hotel departments to ensure smooth execution of group and event needs
• Communicate changes and special requests promptly
• Assist with materials for sales meetings, revenue meetings, and brand audits
Hilton Brand Standards
• Uphold Hilton Garden Inn brand standards in all client interactions and materials
• Support Hilton corporate sales initiatives and promotions
• Maintain a professional image consistent with brand expectations
Qualifications
Education & Experience
• High school diploma or equivalent required
• College degree in Hospitality, Business, or related field preferred
• 1-2 years of sales, hotel operations, or administrative experience (hospitality preferred)
• Proficiency in Microsoft Office; Hilton systems experience (Delphi/PEP) preferred
Skills & Abilities
• Strong organizational skills and attention to detail
• Excellent written and verbal communication skills
• Ability to multitask and thrive in a fast-paced environment
• Strong customer service and problem-solving abilities
• Team-oriented with the ability to work independently
Work Environment & Schedule
• Flexible schedule required, including occasional evenings, weekends, and holidays based on business needs
• Professional business attire required in accordance with Hilton Garden Inn standards
Benefits
Competitive hourly wage with opportunities for growth within Hilton
Health, dental, and vision insurance
401(k) retirement plan
Paid time off and holiday pay
Hilton Team Member Travel Program, offering discounted stays at Hilton properties worldwide
Comprehensive training programs and career development opportunities
$36k-47k yearly est. 10d ago
Executive Chef - Hotel Indigo Los Angeles Downtown
Intercontinental Hotels Group 3.9
Intercontinental Hotels Group job in Los Angeles, CA
We believe every plate tells a story. So, we're searching for an Executive Chef with a palate for serving up truly memorable dishes. Whenever and wherever our guests choose to dine. Behind the scenes, you'll ensure quality, maintain high standards and keep the kitchen running smoothly.
A little taste of your day-to-day:
Every day is different, but you'll mostly be:
● Making every single meal a feast for the eyes and treat for the tastebuds
● Directing daily kitchen activities as well as coaching and developing a team capable of catering to more than 500 people
● Encouraging and addressing guest feedback
● Helping our Food and Beverage Director plan events
● Working closely with the finance team to forecast, plan and budget
What We need from you:
● Degree or certificate in culinary arts
● 5 years' experience as a chef
● Must speak local language(s)
● At least one year in a supervisory capacity, or equivalent combination of education and culinary/kitchen operations experience
What you can expect from us:
$95K to $105K is the salary range for this role. This job is also eligible for bonus pay.
We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401K, and many other benefits to eligible employees.
We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life - including a full uniform, impressive room discounts and some of the best training in the business.
Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well - both inside and outside of work - and through our my Wellbeing
framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.
So, join us and you'll become part of our ever-growing global family.
$95k-105k yearly Auto-Apply 32d ago
Bellperson - InterContinental Los Angeles Downtown
Intercontinental Hotels Group 3.9
Intercontinental Hotels Group job in Los Angeles, CA
About Us Do you see yourself as a Bellperson? What's your passion? At IHG we're interested in YOU. We employ people who apply the same amount of care and passion to their jobs as they do their hobbies - people who put our guests at the heart of everything they do. And we're looking for more people like this to join our friendly and professional team.
As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental brand. Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world.
Each of our hotels cultivates a distinctive style and ambience where we embrace every opportunity to give our guests a personal and enriching experience. If you'd like to embrace a wider world of experiences and opportunities, we'd like to welcome you to the world's most international luxury hotel brand.
The InterContinental Los Angeles Downtown Hotel is located in the Wilshire Grand building, standing 73 stories tall in the core of Downtown's historic, entertainment, financial, arts, and sports districts. Ideally placed at the heart of the revitalized, energy-charged urban center of the United States' second-largest city, the hotel provides first-class hospitality that seamlessly intertwines with the fabric of the burgeoning Downtown area.
Your day to day
As a Bellperson, you will assist incoming and outgoing guests in transporting luggage to and from guest rooms.
* Promptly and safely transport luggage to and from guest rooms. May secure, tag and store luggage at guest's request.
* Explain and promote hotel facilities, outlets, and services to guest and provide information to guests regarding local attractions and activities.
* Respond appropriately to guest complaints. Inform supervisor of major problems, complaints, disturbances or dissatisfied guests.
* Promote teamwork and quality service through daily communications and coordination with other departments.
* May regularly inspect and clear hotel entrance and surrounding areas of litter and debris.
* Perform other duties as assigned which may include but is not limited to accepting dry cleaning from guest and secure for pick up by dry cleaning company, delivering clean laundry or guest mail/messages, or sundry items to guest rooms, and responding to other special requests.
What we need from you
High School diploma or equivalent, plus some guest service experience or hotel experience preferred. Must speak fluent English. Other languages preferred.
This job requires ability to perform the following:
* Carrying, pushing, or lifting items weighing up to 100 pounds
* Moving about the public areas
* Handling objects such as luggage
* Bending, stooping, kneeling
Other:
* Communication skills are utilized a significant amount of time when interacting with clients, guests and employees.
* Reading and writing abilities are utilized often when completing departmental records/logs, reading road signs, etc.
* May be required to work nights, weekends, and/or holidays.
Kindly note: Any candidates considered for this opportunity must be willing and available to work all shifts, including overnight shifts as needed. While schedule times vary based on business demands, overnight availability is required and only candidates with full availability will be considered.
What We Offer
The hourly pay range for this role is $18.00 to $21.40. This range is only applicable for jobs to be performed in Los Angeles, California. This is the lowest to highest pay scale we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the pay range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.
Hotel discounts worldwide are available as well as access to a wide variety of discount programs and the chance to work with a great team of people. Most importantly, we'll give you the room to be yourself. So what's your passion? Please click "Apply" and tell us how you could bring your individual skills to IHG.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to an individual's, race, color, ethnicity, national origin, religion, sex, veteran status or any other characteristic protected by law. This employer follows the Los Angeles Fair Chance Ordinance and California Fair Chance Act. All qualified applicants, including those with arrest or conviction records, will be considered.
$18-21.4 hourly Auto-Apply 7d ago
Lead Esthetician - Regent Santa Monica Beach
Intercontinental Hotels Group 3.9
Intercontinental Hotels Group job in Santa Monica, CA
About us:
Regent Santa Monica Beach, part of IHG Hotels & Resorts' luxury and lifestyle portfolio, presents a new era of indulgence offering 167 opulent guest rooms and suites. Introduced at a generous 720 square feet, rooms feature spa-like and luxurious bathrooms complete with a soaking tub, walk-in rain shower, double vanity and Perricone MD products, alongside thoughtful mementos through distinct Regent hallmarks.
Poised along a coveted coastline overlooking the Pacific Ocean, the resort celebrates the allure of unexpected harmony through contrasts, delivering inspired stays with a seamless blend of timeless elegance and modern luxury. Regent Santa Monica Beach is home to four dining destinations, each offering unique epicurean discoveries. Orla and Orla Bar by James Beard Award-winning chef Michael Mina brings the peerless charm and boundless flavor of the Mediterranean to Southern California, while the poolside Azure Bar presents elevated poolside dining and creative cocktails. Sweet July Café debuts in collaboration with Ayesha Curry with exclusive menu items and a curated selection of beloved coffee and tea beverages. The beachfront oasis also boasts a 10,000 square feet Guerlain Wellness spa, outdoor pool (Azure Pool), The Regent Boutique, and state-of-the-art Fitness Center. The opening of Regent Santa Monica Beach marks a historic return of the brand to Los Angeles and represents the Americas flagship. For more information visit RegentSantaMonicaBeach.com.
Job Summary:
The Lead Esthetician plays a key role in delivering elevated, results-driven facial and skincare experiences, aligned with the highest standards of luxury spa service and brand excellence. This role requires expert knowledge in all esthetic treatments featured on the spa menu, performed with precision, elegance, and impeccable draping technique.
In addition to providing personalized guest care, the Lead Esthetician serves as a mentor and role model for the esthetics team-supporting daily operations including recruitment, training, scheduling, advanced product and treatment education, inventory management, and quality assurance. This leader fosters a culture of refinement and professionalism, ensuring every guest interaction is marked by understanding their needs, sophistication, and exceptional service.
A little bit about your day
Reporting to the Spa Director, every day is different, you will:
Promote Regent's service philosophy and style through our people attributes.
Embody Guerlain and third-party consultant's philosophy, while upholding all spa policies, procedures, and Forbes 5-Star service standards.
Act as the primary liaison for the Esthetics team, ensuring clear communication and consistent adherence to service and brand standards.
Uphold strict confidentiality at all times, protecting the privacy of both colleagues and guests.
Deliver expert skincare treatments with professionalism, attentiveness, and personalized care.
Provide in-depth consultations and recommend tailored products and enhancements to elevate the guest experience and drive retail performance.
Foster guest relationships to encourage loyalty and repeat visits.
Maintain pristine, well-stocked treatment areas; ensure compliance with sanitation and safety standards in accordance with third party consultant and state guidelines.
Support and mentor Estheticians through training, quality monitoring, and daily performance coaching.
Assist with vendor-led product and protocol training and help facilitate onboarding for new colleagues.
Oversee inventory, product distribution, and ensure equipment is in optimal condition.
Collaborate with Spa Leadership on scheduling, evaluations, and operational tasks, including guest feedback resolution, daily briefings, and departmental meetings.
Participate in all required trainings and support spa initiatives as needed.
Limited travel will be required.
What We need from you:
Minimum 3-5 years of experience in an Esthetician position, preferably in a luxury hotel/resort.
Must have a High School diploma or equivalent, or any other combination of education, training and experience that provides the required knowledge, skills and capabilities.
Must have a current CA Esthetician License.
Previous Supervisory experience, preferred.
Knowledge of Esthetics and Esthetic practices.
Some knowledge of Massage Theory, Anatomy and Physiology.
Must be polished, professional, and have a strong command of both written and verbal English.
Must be organized, proactive, and possess a strong attention to detail.
Basic computer software skills, including Microsoft Office.
Previous experience with Booker, Book4Time, Spa Soft preferred.
Ability to carry, lift, push, pull items weighing up to 50 pounds.
Ability to stand, stoop, and bend repetitively and for extended periods of time.
Flexible schedule, able to work evenings, weekends, and holidays.
What you can expect from us:
The hourly pay range for this role is $42.67 to $77.10 with booked treatments. This range is only applicable for jobs to be performed at Regent Santa Monica Beach. This is the lowest to highest pay scale we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. A colleague's pay position within the pay range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.
Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
Join us and you'll become part of the global IHG family - and like all families, all our individual colleagues share some winning characteristics. As a team, we work better together - we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care, that you notice the little things that make a difference to guests as well as always looking for ways to improve.
In return we'll give you a competitive financial and benefits package which may include healthcare support, dental, vision, disability and life insurance support, and a matching 401k plan. Hotel discounts worldwide are available as well as access to a wide variety of discount programs and the chance to work with a great team of people and complimentary meals and parking. Most importantly, we'll give you the room to be yourself.
IHG is an equal opportunity employer: Minorities / Females / Veterans / Disabled.
$27k-45k yearly est. Auto-Apply 60d+ ago
Accounts Receivable Specialist - Hotel Indigo Los Angeles
Intercontinental Hotels Group 3.9
Intercontinental Hotels Group job in Los Angeles, CA
The Accounts Receivable Specialist is responsible for managing group billing, invoicing, guest refunds, and account reconciliations. This role ensures the timely and accurate processing of receivables, collaborating closely with departments such as Sales & Catering, Front Office, and Reservations to resolve billing disputes and support smooth financial operations. System knowledge, especially OPERA V5, is essential.
KEY RESPONSIBILITIES:
Financial Returns
Prepare and issue group and transient invoices according to contract terms.
Process guest refunds accurately and in compliance with hotel policy.
Investigate and resolve billing discrepancies and disputes promptly.
Prepare adjustments related to sales tax and hotel occupancy tax.
Maintain current aging reports; generate monthly statements and initiate follow-up on delinquent accounts.
Process direct billing requests.
Collaborate with internal departments to ensure all billing and invoicing is accurate and complete.
Assist with end-of-month close processes and reporting.
People
Promote a culture of teamwork and service excellence through proactive communication with all hotel departments.
Partner with Sales & Catering, Reservations, and Front Office teams for smooth group billing setup and execution.
Guest Experience
Ensure timely and professional communication with clients regarding invoices, adjustments, and disputes.
Provide high-level service and responsiveness to internal and external stakeholders.
Responsible Business
Ensure compliance with company internal controls and audit standards.
Maintain organized and accurate files for all AR-related activities.
Identify areas for improvement in AR processes and recommend solutions.
QUALIFICATIONS & REQUIREMENTS:
High school diploma or equivalent; associate degree or coursework in accounting preferred.
Minimum 1 year of experience in hotel accounting or front office operations.
Strong knowledge of OPERA PMS (Version 5 preferred).
Excellent verbal and written communication skills.
Strong attention to detail, organizational skills, and the ability to prioritize.
Ability to work collaboratively with cross-functional teams.
Must be able to work flexible hours, including weekends or holidays as needed.
Physical Requirements:
Light lifting (up to 25 pounds), occasional bending or reaching.
Frequent use of a computer and telephone.
Standing or sitting for extended periods.
WHAT WE OFFER:
We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life - including an impressive room discount and some of the best training in the business.
$27.00 to $29.00 is the hourly pay range for this role based on experience.
We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401k, and many other benefits to eligible full-time employees.
You can apply for this role through the link below (or through the internal career site if you are a current employee).
Remarks: No amount of pay is considered wages or compensation until earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance by always welcoming different backgrounds, experiences, and perspectives.
IHG Hotels & Resorts gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well - both inside and outside of work - and through our my Wellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. So, join us and you'll become part of our ever-growing global family.
At IHG Hotels & Resorts, we've made a promise. As one of the world's leading hotel groups, we're here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognized and respected - wherever they are in the world. Want to be part of the journey?
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
$27-29 hourly Auto-Apply 10d ago
Banquet Houseperson - Hilton Irvine
Hilton 4.5
Irvine, CA job
What are we looking for?
To fulfill this role successfully, you must possess the following minimum qualifications and experience:
Basic knowledge of Meeting Rooms Set up, service standards, guest relations and etiquette
Ability to read Banquet Event Orders and set up diagrams
Knowledge of appropriate table settings and service ware
Must posses strong organizational skills
Ability to work in outdoor areas
Be familiar with all events happening at the hotel
Ability to perform under pressure effectively for extensive periods of time while maintaining professionalism
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
EOE/AA/Disabled/Veterans
The Hilton Irvine is hiring a Banquet Houseperson. We are a union property and cannot guarantee a number of shifts weekly, but do offer benefits (pending eligibility) including insurance, free lunch, paid time off, hotel discounts and other perks!
Schedule\: Must have open and flexible availability to work a variety of AM and PM shifts. Ability to work holidays and weekends is required.
The ideal candidate will possess:
Banquet houseperson or houseman experience is not required, but past banquet set up or banquet experience is ideal.
Ability to read, write and speak English required
Ability to lift 75+ lbs
Open availability including days, nights, weekends and holidays
Wage: Rate is $20.64 - $25.80
A Banquet Houseperson is responsible for set-up, break down and cleaning of all banquet spaces and functions. Assisting guest in functions areas as needed.
What will I be doing?
A Houseperson is responsible for supporting Food and Beverage operations to deliver an excellent Guest and Member experience while ensuring cleanliness of all areas and maintaining equipment. Specifically, you would be responsible for performing the following tasks to the highest standards:
Maintain cleanliness of banquet, meeting and conference areas to meet established cleanliness and quality standards
Cleaning includes, but not limited to, cleaning restrooms, vacuuming, mopping, sweeping, shampooing carpets, cleaning/waxing floors, removing trash, stocking and maintaining supply rooms, reporting maintenance deficiencies for repair/replacement and cleaning and removing spots, insects and debris
Ensure equipment is in full working order and report any defects
Project a professional manner to guests and team members
Assist back of house team when requested
Able to lift and Push Banquet Equipment
Assist with set ups to ensure department runs efficiently
Manage the set up relating to Food and Beverage functions in a timely manner
Lift/Pull/Push at least 50 pounds
Comply with hotel security, fire regulations and all health and safety legislation
Attend training provided by the hotel
$20.6-25.8 hourly Auto-Apply 1d ago
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