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InterContinental Hotels Group Resources, Inc. jobs in Seattle, WA - 494 jobs

  • Housekeeping Supervisor - Holiday Inn Express - Fort Lewis

    Intercontinental Hotels Group 3.9company rating

    Intercontinental Hotels Group job in Fort Lewis, WA

    Supervise and inspect the work of assigned room and/or public area attendants to ensure product quality standards are met and that optimum service is provided to hotel guests according to hotel and company business objectives. DUTIES AND RESPONSIBILITIES: * Assist with scheduling and room assignments to ensure proper coverage. * Monitor performance and recommend disciplinary action in accordance with company rules and policies. Alert management of potentially serious issues. * Ensure all staff is properly trained and have the tools and equipment needed to effectively carry out their respective job duties. * Inspect all assigned areas to ensure furnishings, guest rooms/suites, equipment, linens, and public areas are clean and in good repair to meet guest satisfaction. Advise employees of deficiencies and instruct on corrective action. Provide adequate retraining as needed. * Inspect storage rooms and room attendant carts for neatness, cleanliness, adequate supplies, and good repair. * Respond to guest complaints, special requests and ensure corrective action is taken to achieve complete guest satisfaction. * Control expenses and minimize waste within all areas of housekeeping. * Complete all paperwork and closing duties such as filling out supply requisitions, maintenance request forms, and updating log books, etc. * Promote teamwork and quality service through daily communication and coordination with other departments. * May perform all housekeeping duties necessary including makings beds and vacuuming and cleaning guest rooms to ensure guest satisfaction. * Report, turn in, and/or log all lost and found items according to established procedures. * May regularly assist with deep cleaning projects. * May assist with other duties as assigned. ACCOUNTABILITY: This is typically a 3rd layer of supervision in the housekeeping department in a large hotel, or assists the Executive Housekeeper at a smaller property, and whose primary duties are inspecting guest rooms, suites and public areas and instructing employees on corrective action. QUALIFICATIONS AND REQUIREMENTS: High School Diploma or equivalent plus 1-2 years housekeeping experience, preferably in a hotel of similar size and complexity, including some supervisory training/experience. Must speak fluent English. This job requires ability to perform the following: * Carrying or lifting items weighing up to 50 pounds and pushing and or pulling approximately 200 pounds * Frequently standing up and moving about the facility * Frequently handling objects and equipment to maintain the facility * Frequently bending, stooping, and kneeling Other: * Communication skills are utilized a significant amount of time when interacting with guests and employees. * Reading and writing abilities are utilized often when compiling departmental records, logs, or paperwork. * Basic mathematical skills are used occasionally. * May be required to work nights, weekends, and/or holidays. The hourly pay range for this role is $17.13 to $28.36. This range is only applicable for jobs to be performed in Joint Base Lewis-McChord, WA. This is the lowest to highest pay scale we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the pay range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs. We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401k, and any other benefits to eligible employees. You can apply for this role through the link below (or through an internal career site if you are a current employee). Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
    $17.1-28.4 hourly Auto-Apply 13d ago
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  • Maintenance Supervisor - Holiday Express - Fort Lewis

    Intercontinental Hotels Group 3.9company rating

    Intercontinental Hotels Group job in Fort Lewis, WA

    Supervise a shift, project, or aspect of maintenance/engineering operations which may include scheduling employees, assigning daily work and projects, training and coaching employees, inspecting work for quality and productivity, and initiating corrective and/or disciplinary action as needed. DUTIES AND RESPONSIBILITIES: * Inspect work assignments to ensure that work is completed in a timely manner and within specifications. Monitor performance and recommend and/or initiate disciplinary or other staffing/human resources-related actions in accordance with company rules and policies. Alert management of potentially serious issues. * Perform maintenance and repair work on the interior and exterior of buildings, hotel rooms and contents, laundry and kitchen/refrigeration equipment, lighting, heating, air conditioning (HVAC), ventilation, and water treatment systems, and swimming pool-if applicable, etc. * Schedule and/or perform preventive maintenance duties as outlined in the Preventative Maintenance Program (e.g. HoliKare, CrowneKare, SuiteKare, etc.). * Follow and enforce procedures that ensure the security of inventory such as tools, supplies, equipment, furniture, televisions, etc., replenishes supplies and inventory in a timely and efficient manner, and minimizes waste. * Assist in educating/training employees on current safety issues to ensure compliance with all federal, state and local laws and safety regulations. Inform management of hazardous situations, emergencies or threats to the security of guests, employees or hotel assets. Schedule and/or perform preventative maintenance and repairs as needed. * Ensure that equipment is prepared and operational for the following day's work. * Respond in a courteous and prompt manner to all guest questions, complaints and/or requests to ensure strong guest satisfaction. * Promote teamwork and quality service through daily communication and coordination with other departments. * May assist with other duties as assigned. * May serve as Manager of Duty as required. ACCOUNTABILITY: This job is a third layer of supervision in maintenance/engineering operations at a large full-service, luxury, resort, or major flagship hotel with multiple sites and facilities, or 2nd in command in a smaller, less complex property. Qualifications and Requirements: Some college or advanced vocational training plus two years of experience in general building maintenance and/or construction, or an equivalent combination of education and experience. Hotel maintenance and supervisory experience preferred. Professional certification and license if required by law. This job requires ability to perform the following: * Carrying, lifting, pushing and/or pulling items weighing up to 100-300 pounds * Frequently standing up and moving about the facility * Frequently handling objects and equipment to maintain the facility * Frequently bending, stooping, kneeling, climbing and crawling Other: * Specialized expertise in plumbing, electrical, mechanical, and carpentry fields. Level 3 EPA Certification, HVAC and refrigeration certificate, licensed plumber and/or journeyman status for electrician and carpenter may be required. * Communication skills are utilized a significant amount of time when interacting with the other supervisors, hotel staff and hotel guests. * Reading and writing abilities are utilized in order to document or record all tasks completed, to order supplies, to receive their instructions for the day and/or to read equipment repair manuals. * Mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances are utilized frequently. * Problem solving, reasoning, motivating, organizational and training abilities are used often. * May be required to work nights, weekends, and/or holidays. The hourly pay range for this role is $21.82 to $37.74. This range is only applicable for jobs to be performed in Joint Base Lewis-McChord, WA. This is the lowest to highest pay scale we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the pay range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs. We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401k, and any other benefits to eligible employees. You can apply for this role through the link below (or through an internal career site if you are a current employee). Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
    $21.8-37.7 hourly Auto-Apply 13d ago
  • Assistant Director of Engineering - Hotel Ops Lead (HVAC)

    Hyatt Hotels Corporation 4.6company rating

    Seattle, WA job

    A leading hotel chain in Seattle is seeking an Assistant Director of Engineering to oversee hotel operations, focusing on HVAC, Refrigeration, and Electrical Engineering. The role offers a salary of $70,600 to $106,000 and various benefits, including medical insurance, retirement plans, and tuition reimbursement. Join our engineering team for a chance to develop your skills while enjoying numerous perks and a positive work environment. #J-18808-Ljbffr
    $70.6k-106k yearly 3d ago
  • Revenue Management Analyst

    Holland America Line Inc. 4.7company rating

    Seattle, WA job

    Holland America Line has been exploring the world since 1873. Our ships offer innovative features and enriching experiences focused on destination exploration and personalized travel, inviting guests to savor the journey. We're looking for an experienced Analyst, Revenue Management to fill this role. The Revenue Management Analyst will maintain the database by entering, verifying, and backing up data. Provide supporting documentation and analysis to internal and external auditors as needed. Stay current on evolving Accounting Standards pronouncements and updates under prevailing regulatory bodies (FASB, SEC), incorporating into current Company policy as necessary. Develop, validate, challenge, and explain key trends, indicators, and performance. Support initiatives to drive efficiencies around revenue recognition and reporting processes. Here's a summary of what Holland America Line is looking for in its Analyst, Revenue Management. Is this you? Responsibilities For assigned cruise programs and sailings, lead pricing meetings to provide pricing and inventory recommendations, along with supporting analytics and documentation, to help achieve the highest possible net revenue and occupancy levels. Report on current inventory trends and establish booking curves("paces") for each new program and sailing to measure future progress against. Facilitate and audit pricing actions in reservation and internal YODA (Yield Optimization Demand Analytics) systems to ensure support of promotional pieces and deadlines. Monitor competitive products, pricing, and promotional activity, as well as the overall cruise and vacation industries, to provide perspective and specific information for decision-making. Produce status reports summarizing bookings, revenue, pace, expected and required future progress, current actions, proposed actions, and contingent actions for review at weekly inventory meetings. Use available data to analyze past performance for the same or similar products - booking curves, source of business, achieved yields, and total revenues, etc. Monitor oversells and capacity goals to alleviate buyoffs, buy-downs. Performs other duties as assigned. Requirements 2+ years of related revenue management experience preferred Familiarity with cruise revenue management concepts and/or prior revenue management experience, especially in the travel industry Knowledge of the cruise industry business environment including marketing, sales and operations. Strong analytical, communication & organizational skills essential Ability to analyze data, make decisions and be accountable for bottom-line performance Advanced knowledge of Microsoft Excel and working knowledge of database and report writing tools Must be legally authorized to work in the United States. Holland America is unable to sponsor or take over sponsorship of employment visas at this time (e.g., H-1B status) Effective interpersonal and communication skills What You Can Expect Cruise and Travel Privileges for You and Your Family 401(k) Employee Stock Purchase Plan Training & Professional Development Tuition & Professional Certification Reimbursement Salary range for this role is $59,200 to $79,900. The range is applicable for the labor market where the role is intended to be hired. Final base salary is directly related to each candidates' qualifications and experience uniquely. Our highest responsibility and top priority is compliance, environmental protection and the health, safety and well-being of our guests, the people in the communities we touch and serve, and our shipboard and shoreside employees. Please visit our site to learn more about our Culture Essentials, Corporate Vision Statement and our Core Values at: ******************************************************************** Holland America is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. Americans with Disabilities Act (ADA) Holland America will provide reasonable accommodations with the application process, upon your request, as required to comply with applicable laws. If you have a disability and require assistance in this application process, please contact **********************************. #J-18808-Ljbffr
    $59.2k-79.9k yearly 5d ago
  • Hotel Engineering Leader | HVAC, Electrical & Ops Oversight

    Hyatt Hotels Corporation 4.6company rating

    Seattle, WA job

    A leading hospitality company in Seattle seeks an Assistant Director of Engineering to oversee hotel operations and ensure the maintenance of HVAC, refrigeration, and electrical systems. Ideal candidates should possess strong knowledge in these areas. The role offers a salary range of $70,600 to $106,000 along with a comprehensive benefits package, including medical insurance, 401(k) plan, and discounted rooms at Hyatt locations. #J-18808-Ljbffr
    $70.6k-106k yearly 2d ago
  • Cruise Revenue Optimization Analyst

    Holland America Line Inc. 4.7company rating

    Seattle, WA job

    A leading cruise line company is looking for an experienced Analyst in Revenue Management to drive pricing decisions and support revenue processes. You'll maintain the database, analyze key trends, and lead meetings for pricing recommendations. Candidates should have strong analytical skills, familiarity with revenue management concepts, and advanced Excel proficiency. The role offers great benefits including cruise privileges, a 401(k), and is based in Seattle, WA. #J-18808-Ljbffr
    $61k-76k yearly est. 5d ago
  • Overnight Security Officer - DoubleTree by Hilton Hotel Seattle Airport

    Hilton 4.5company rating

    Seattle, WA job

    EOE/AA/Disabled/Veterans What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline. In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodation, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all! #LI\:BV1 DoubleTree by Hilton Hotel Seattle Airport is looking for Security Officers to join the Security Team! Located next to Seattle-Tacoma International Airport with The Link Light Rail station two blocks from our door. The hotel offers 850 guest rooms and over 34,000 square feet of meeting space. Enjoy fun perks such as Career growth and development PLUS discounted hotel room stays for you and your family WORLDWIDE! Join us and see why Hilton is ranked the best hospitality brand to work for! Shift Pattern: Overnight 10\:00pm - 6\:30am Pay Rate: $24.00 The ideal candidate will have: 2 years hotel security experience. Proven quality-tenured customer service experience. The Benefits - Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as: Medical Insurance Coverage Vision, dental, life and disability insurance Mental Health Resources Best-in-Class Paid Time Off (PTO) Supportive parental leave program Go Hilton travel discount program 401(k) plan Debt-free education\: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more) Career growth and development Team Member Resource Groups Recognition and rewards programs Access your pay when you need it through DailyPay * Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable. What will I be doing? As a Security Officer, you would be responsible for ensuring the safety of guests and team members and the security of the hotel and property in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Patrol the interior of and the perimeter of the hotel and the property to observe and identify potential safety risks, security risks and undesirable conditions. Respond to emergency situations including, but not limited to, safety hazards, fires, medical emergencies, and threats to life and/or property. Promote safe work practices. Initiates preliminary investigations into incidents, as needed. Write reports and ensure accuracy of necessary documentation, as needed. Respond to guest inquiries and requests and resolve guest issues in a timely, friendly, and efficient manner.
    $24 hourly Auto-Apply 17d ago
  • Front Office Supervisor - Hilton Motif Seattle

    Hilton 4.5company rating

    Seattle, WA job

    The Hilton Motif Seattle is looking for its next Front Office Supervisor to join their dynamic team! Located on 5th Avenue in the heart of downtown Seattle, this stylish boutique hotel is nestled between Pike Place Market and Union Street and is surrounded by the city's finest restaurants, shopping, entertainment venues, museums and attractions. This sleek urban style hotel features amenities including a vibrant award-winning restaurant offering an extensive outdoor patio with sweeping city views, over 28,000 square feet of meeting space, and 319 newly redesigned rooms. Come join the Hilton Motif Team, where you will find an award-winning culture that our Team Members love being a part of. From a friendly workplace to competitive health benefits along with career growth opportunities and our Go Hilton travel discount program and complimentary meals while on shift. We know that you will love being a part of the Hilton Motif Seattle team! The ideal candidate should posses: minimum of 1 year of supervisory experience minimum of 1 year of hotel front desk experience Shifts pattern\: must be able to work mornings, evenings, weekends, and holidays are required. Evening shifts can end as late as 3 am. The hourly rate range is $27.50 - $28.50 and is based on applicable and specialized experience and location. The Benefits - Hilton is proud to have an award-winning workplace culture ranking #1 Best Hospitality Company To Work For in the World. We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including: Medical Insurance Coverage - for you and your family Vision, dental, life and disability insurance Mental Health Resources Best-in-Class Paid Time Off (PTO) - you will accrue up to 18 days/144 hours in your first year Supportive parental leave program that runs concurrently with Washington State's Paid Family and Medical Leave program. Our team members receive benefits up to Washington State's maximum threshold per week. Hilton will then “top this up” to the weekly ABBR (Annual Benefit Base Rate). Go Hilton travel discount program\: 110 nights of discounted travel per calendar year Matching 401(k) Debt-free education\: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more) Career growth and development Team Member Resource Groups Recognition and rewards programs Access to your pay when you need it through DailyPay Other Compensation Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount Front Office Upselling Incentive Program - Commission based program paid out monthly and is based on upsell generated revenue. Revenue is calculated at time of guest check-out. Upsell revenue includes room type upgrades, early check-in fee, and late check out fees. Eligible for up to 15% commission pay out. Complimentary meals in the cafeteria while on shift Commuter Benefit - Unlimited city and county public transit for only $20/month What will I be doing? As a Front Office Supervisor, you would be responsible for assigning work and ensuring the completion of daily tasks in Front Office operations in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Assign work and supervise team member performance in all Front Office procedures including, but not limited to, guest check-in and check-out, lobby traffic and flow, luggage assistance, telephone operator services, determining room rates and availability, and night audit operations Respond to guest inquiries and resolve issues and complaints in a timely, friendly and efficient manner Support and assist team members in handling guest inquiries and requests and in resolving guest complaints Assign daily work, lead pre-shift meetings, inform and train team members Assist with night audit coverage as needed What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline. In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! EOE/AA/Disabled/Veterans
    $27.5-28.5 hourly Auto-Apply 14d ago
  • Valet Attendant

    Kimpton Hotels & Restaurants 4.4company rating

    Seattle, WA job

    Why We're Here We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today. Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you. How We're Different Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day. It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine. That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better. It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too. What You'll Do As the Valet Attendant, you'll be responsible for providing a memorable first and last impression to guests as they arrive and leave the hotel. When interacting with guests, you'll maintain a professional, friendly, and helpful attitude using the "Five Hospitality Standards" of eye contact, a smile, speak first, engage in polite conversation, and use the guest's surname. This position also involves assisting guests with their luggage and packages upon arrival and departure and for arranging transportation when necessary. Some of your responsibilities include: Greet all guests upon arrival. Assist guests with luggage to their rooms promptly when checking in and upon checking out. Hail taxicabs and answer questions. Once in guest room, provide the guest with general hotel information. Assist guests by taking luggage to the curb to meet their transportation. Remove trash, papers, cans, bottles, cups, etc. in lobby area between housekeeping runs. Provide guests with general questions and assistance when Concierge is not available. Be knowledgeable of the community and area in which the hotel is located to provide information on special events (sporting, theater, movies, entertainment, and restaurants) to guests. Submit all lost and found articles accompanied by a report. Function as a doorperson as needed. Deliver faxes, messages, packages, flowers, wine, and other items to guests in their rooms. Ensure that the "white zone" is kept free and clear for guest arrival and in the case of an emergency. Notify guests by telephone of delivery of automobiles, packages, or arrival of visitors. We all wear multiple hats here at Kimpton. You may need to take on responsibilities that are outside of this job post at times, as we all do. What You Bring High School Diploma is preferred. 1 year of experience in customer service or similar role. Basic writing skills, professional communication skills. Clean driving record. Flexible schedule, able to work evenings, weekends, and holidays when needed. Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here. Be Yourself. Lead Yourself. Make it Count.
    $40k-49k yearly est. 1d ago
  • Bartender - Embassy Suites by Hilton Seattle Downtown Pioneer Square

    Hilton 4.5company rating

    Seattle, WA job

    The Embassy Suites by Hilton Seattle Downtown Pioneer Square is looking for their next creative Bartender! If you have over 1 year of bartending experience in a high-volume setting, this opportunity is for you! Just steps away from the Lumen Field is where you will find the Embassy Suites by Hilton Seattle Pioneer Square where our Team Members love being a part of our award-winning culture. From a friendly workplace environment to competitive health benefits, career growth opportunities and our Go Hilton travel discount program. In addition, the property offers free meals during shifts. We know that you'll love being a part of the Hilton team that was ranked #1 on Great Places to Work and on Fortune's World's Best Workplaces list! Schedule: This role requires opening availability afternoons and evenings including weekdays, weekends and holidays. Sunday morning/afternoon availability also required. Wage\: The hourly rate for this role is $21.30 per hour and is based on applicable and specialized experience and location. What will I be doing? As a Bartender, you would be responsible for preparing beverages and serving beverages and/or food to guests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Greet guests and respond to guest inquiries and requests in a timely, friendly and efficient manner Mix and garnish beverages according to recipe and portion control standards Present and serve beverages to guests Check guests for proper identification and serve alcoholic beverages to guests in accordance with federal, state, local and company laws and regulations Accurately total, process and collect payments from guests to include, but not limited to, using the point-of-sale system, handling money, processing credit and debit cards, making change and processing gift certificates, cards and vouchers Stock and maintain the bar to include, but not limited to, beer, wine, spirits, paper products, straws and stirrers, condiments, glassware, ice and produce Cut, store and ensure product quality of all beverage-related perishables Respond professionally to inebriated guests, as needed EOE/AA/Disabled/Veterans What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline. In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all! The Benefits - Hilton is proud to have an award-winning workplace culture ranking #1 Best Company To Work For in the U.S. We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including: Low-cost Medical Insurance coverage - only $40 a month for you and your family. Work only 65 hours in the month to be eligible. Vision, dental, life and disability insurance Mental Health Resources Paid Vacation Time - accrue up to 40 hours of vacation in your first year. Sick Time - earn 1 hour of sick time for every 30 hours you work Holiday Pay Go Hilton travel discount program\: 110 nights of discounted travel per calendar year Contribution per hour paid to a pension plan Debt-free education\: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more) Career growth and development Team Member Resource Groups Recognition and rewards programs Access to your pay when you need it through DailyPay Other Compensation Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount Complimentary meals in the Team Member Restaurant while on shift Complimentary use of on-site fitness facility outside of working time Monthly reimbursement of up to $50 for public transportation for the purpose of commuting to work
    $21.3 hourly Auto-Apply 29d ago
  • 2026 Internship - Interior Design

    Holland America Line Careers 4.7company rating

    Seattle, WA job

    Holland America Line has been exploring the world since 1873. Our ships offer innovative features and enriching experiences focused on destination exploration and personalized travel, inviting guests to savor the journey. The Holland America Summer Internship Program is a 10-week paid (hybrid) summer internship opportunity designed to provide exposure and insight to professional careers in the amazing leisure travel, cruise industry. The selected interns will work on departmental projects as well as participate in professional development and enrichment activities. 2026 Program Dates * Program runs 10 weeks from June 15th - August 21st. Eligibility * Eligible candidates are enrolled in a four-year accredited undergraduate program (where they are at least a rising junior) or in a graduate/Ph.D. program and have a GPA of 3.0 or higher. * MUST NOT be a graduating senior in the summer 2026. Compensation * Undergraduate - $25.00/hr, Graduate - $35.00/hr, Ph.D. - $45.00/hr Intern Project Details Are our Interior Design Intern, you'll be responsible for supporting the interior design department with projects related to designing spaces on cruise ships. You will also be responsible for managing the resource library. Responsibilities * Manage resource library in Seattle office. * Assist design department with design presentations to communicate design concepts. * Assist design department with sourcing products for design concepts. * Create 3-D models of spaces or products. * Assist with vendor meetings (receive, set up). * Request/return samples, manage mail, communicate with vendors. * Incorporate Sustainability knowledge and Circularity knowledge in design projects. * Communicate clearly and effectively to illustrate design intent. * Incorporate design creativity and share ideas to enhance design intent. Requirements * 2 years CAD/Revit or similar. * 2 years 3D modeling. * 2 years Adobe Creative Suite. * 2 years using MS office Suite including Word, Excel, Outlook, Powerpoint & MS Teams. * Ability to work independently and in a group environment with excellent communication skills, strong interpersonal and team working skills. * Ability to prioritize and maximize efficiency. * Well organized and able to communicate effectively with colleagues and managers. * The types of duties the students will perform will vary and may require some technical tasks, projects and/or work that may require specific proficiencies, technical abilities and/or computer skills. Majors Preferred * Interior Design What You Can Expect * Gain valuable experience. Gain confidence. * Explore a new career path. * Opens the opportunity to a future full-time job after graduation. * Develop and refine skills. * Network with professionals in the field. * Develop an understanding of the type of working environment, field and industry that align with your career goals. * Obtain job-related skills and experiences that will enhance your qualifications for future opportunities. Deadlines * Our 2026 application period will close on November 30, 2025. Our Culture… Stronger Together Our highest responsibility and top priority is compliance, environmental protection and the health, safety and well-being of our guests, the people in the communities we touch and serve, and our shipboard and shoreside employees. Please visit our site to learn more about our Culture Essentials, Corporate Vision Statement and our Core Values at: https://www.hollandamerica.com/en_US/our-company/mission-values.html Holland America is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. Americans with Disabilities Act (ADA) Holland America will provide reasonable accommodations with the application process, upon your request, as required to comply with applicable laws. If you have a disability and require assistance in this application process, please contact recruiting@hollandamericagroup.com #HAL
    $25-35 hourly 60d+ ago
  • Guest Services | Bell Attendant ($25.30/hour+)

    Hyatt Hotels Corp 4.6company rating

    Seattle, WA job

    If you delight in providing the first impression for guests and are ready to exceed their expectations as they begin and conclude their stay, we encourage you to apply for our Guest Services Bell Attendant position at the Hyatt Regency Seattle! As a Great Place to Work in the U.S. for twelve years running, it's an award-winning culture where you can bring your whole self to work every day, coupled with benefits that empower you to defy expectations and seek excellence. Our Bell Attendant is primarily responsible for welcoming guests to the hotel on the front drive as a Doorperson, obtaining transportation when requested, and communicating and coordinating between Front Desk/Valet/Bell services. Our Bell Attendant ensures guests are escorted and their luggage and personal items are transported to and from the guest rooms efficiently. It's important to ensure that guests are comfortable with accommodations and are familiar with room offerings and features. Bell Attendants may be asked general information about the hotel and surrounding area. This highly visible role gives opportunity for casual conversation and to provide hotel or local recommendations. The hourly rate for this position is $25.30/hour to $25.81/hour. The starting rate for this position is $25.30/hour. This position also has an established rate for colleagues who have remained in the position for four years or more with Hyatt, which is currently offered at $25.81/hour. This position earns additional compensation through gratuities at the guest's discretion. As a colleague, we have you covered with awesome benefits and perks! Benefits * Medical insurance for you and your dependents for less than $115 per month, after 30 days of employment * Vision Insurance * Dental Insurance * 401(k) & Retirement Savings Plan (RSP) * Basic Life Insurance * Short Term Disability Insurance * New Child Leave & Adoption Assistance * Paid Time Off * Full-Time Colleagues: * Vacation Time * 10 days (80 hours) earned upon completing 1-4 years of service * 15 days (120 hours) earned upon completing 5-9 years of service * 20 days (160 hours) earned upon completing 10+ years of service * (2) Floating Holidays per year * (6) Paid Holidays per year * Regular Part-Time Colleagues: Pro-rated vacation hours earned on 1-year anniversary based on average weekly hours worked during the previous 12 months of employment * Compassionate Leave * Seattle Paid Sick & Safe Time * Extended Illness Days - unused sick and safe time in excess of 72 hours converted to Extended Illness Days at the end of each calendar year Perks * Employee Assistance Program * Free Uniforms and Cleaning of your Uniform * Discounted parking * Discounted Rooms at any participating Hyatt location starting on your first day of employment * Up to 12 complimentary rooms at any participating Hyatt location after 90 days of service * Free colleague meals during shift * Hyatt Colleague discount program * Tuition Reimbursement * ORCA Pass subsidy When applying for a position working at a Hyatt hotel, you are pursuing an opportunity to join a culture built on caring and attentive colleagues who have a passion for providing efficient service and creating meaningful experiences. Our values are the guiding principles for our success, giving us the opportunity to open over 1,350 properties worldwide. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or caste. View our Virtual Reality Experience to spend a 'day in the life' of a hospitality professional at a full-service hotel.
    $25.3-25.8 hourly 8d ago
  • On Call Steward

    Kimpton Hotels & Restaurants 4.4company rating

    Seattle, WA job

    Why We're Here We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today. Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you. How We're Different Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day. It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine. That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better. It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too. What You'll Do Ensure guests receive clean and spotless china, silverware, and glassware. Provide Cooks, Bussers, Bartenders, and Servers with support and assistance. Keep all areas clean, dry, and safe for other workers, all the while providing outstanding service to our guests along the way. Some of your responsibilities include: Operate all kitchen and dishwashing equipment safely. Wash dishes, glassware, equipment, and silverware by hand when necessary. Keep area in kitchen clean and free of debris and water. Restock all supplies and stock any deliveries received in a timely and safe manner. Remove all trash and debris from restaurant routinely. Assist other restaurant personnel with tasks. We all wear multiple hats here at Kimpton. You may need to take on responsibilities outside of this job description at times, as we all do. What You Bring Prior experience is preferred. Food Handler Certification (if applicable). Dedicated and hardworking. Able to follow verbal instructions and training, and able to work with minimal direction or supervision to complete assigned tasks. Flexible schedule and are able to work evenings, weekends and holidays when needed. Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here. Be Yourself. Lead Yourself. Make it Count.
    $40k-49k yearly est. 1d ago
  • Inventory Control Analyst

    Holland America Line Careers 4.7company rating

    Seattle, WA job

    Princess Cruises, Holland America Line, and Seabourn offer world-renown vacations at sea to travelers around the globe. This is an opportunity to join a dynamic, unified organization as part of their highly experienced team in our corporate office. We're looking for an experienced Inventory Control Analyst to join our team collaborating on process improvements and adherence. You'll be responsible for providing analytical support driving benchmarking, metrics, continuous improvement, and change management initiatives across inventory work-streams. This role will assist in the collection of data as well as analyzing of vessel's inventory accuracy, compliance to controls, and reporting leading to process improvements and standardization of inventory processes. The Inventory Control Analyst will work closely with shoreside and shipboard Operations collaborating across internal teams as well as other brands within the Corporation. The ideal candidate will be able to proactively engage with cross-functional teams, strong attention to detail, strategic thinking and able to work in an agile and complex organization. The role supports Holland America, Seabourn, Princess Cruises, and other brands as required. Here's a summary of what we are looking for in our Technical Inventory Control Analyst. Is this you? Responsibilities * Data Collection and Analysis Provide analytical support for the shipboard teams associated to inventory accuracy, controls, and reporting. Assist in the creation of SOPs, and process flows. Assist with reviewing/updating system entered data. Ensure the vessels record keeping and ordering process is completed accurately working in collaboration with shoreside Demand Planning and Supply Planning ensuring appropriate inventory levels are properly maintained to meet onboard demands. Assist with process flow and reporting documents. Assist in flagging critical spares for each vessel. * Process Improvement Drive process improvements for data recording/collection methods and standardization of inventory processes. Assist in creating, maintaining, and provided continuous improvement plan for vessel Corrective Actions for data inaccuracies, inventory control gaps, and non-compliance issues. * Collaboration Work closely with shoreside and shipboard Technical and Deck / Maritime Operations, collaborating with the Demand Planning, Inventory Control, and Procurement shoreside teams in both day-to-day reporting as well as longer term projects. Provide analytical support for key strategic and corporate initiatives (MAST, Demand Planning, Supply Planning). Provide analytical support for development of business cases for new technologies, systems and programs to drive maintenance and inventory improvement initiatives. * Benchmarking and Metrics Provide analytical support driving benchmarking, metrics, continuous improvement, reporting and change management initiatives. Assist in the development and maintenance of Power BI dashboards & reports/ policies / SOPs. Gather and share metrics, KPIs, corrective action data, and lessons learned through routine engagement and follow-ups with vessels and shoreside SMEs. Routinely review defined parameters, acceptance ranges, and thresholds to ensure metric s and KPIs remain relevant to stakeholders. Perform quality assurance of inventory reports made by crew identifying gaps to ensure accuracy and consistency. * Problem Solving Anticipate supply chain disruptions, recognize anomalies in consumption or stock levels, and address issues before they escalate into operational delays or audit findings. Requirements * Bachelor's Degree required, preferred field of Data Analytics / Data Engineering. Preferred postgraduate degree in Data Engineering / Data Analytics. * 3+ Years experience in inventory controls and data analysis * Strong analytical and problem solving skills * Expert level knowledge of Excel, Microsoft Office, PowerPoint, and Tableau/Power BI * Excellent verbal and written communication in English * Working understanding of Data Warehouse, data virtualization, and data visualization * Working knowledge of AMOS or similar WMS/ERP * Understanding of Inventory Controls and difference between Inventory Control and Inventory Management * Understanding of Stata/R or MATLAB * Proven track record of process improvement and change management initiatives. * Experience working in a complex, fast-paced environment with cross-functional teams. * Able to multi-task with an understanding of project priorities * Capable of working with multiple large data sets from various sources simultaneously and cleanse dirty data What You Can Expect * Cruise and Travel Privileges for You and Your Family * Health Benefits * 401(k) * Employee Stock Purchase Plan * Training & Professional Development * Tuition & Professional Certification Reimbursement * Base Salary Range: $69,300.00 to $93,600.00. The range is applicable for the labor market where the role is intended to be hired. Final base salary is directly related to each candidates' qualifications and experience uniquely. Our Culture…Stronger Together Our highest responsibility and top priority is compliance, environmental protection and the health, safety and well-being of our guests, the people in the communities we touch and serve, and our shipboard and shoreside employees. Please visit our site to learn more about our Culture Essentials, Corporate Vision Statement and our Core Values at: https://www.hollandamerica.com/en_US/our-company/mission-values.html Holland America is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. Americans with Disabilities Act (ADA) Holland America will provide reasonable accommodations with the application process, upon your request, as required to comply with applicable laws. If you have a disability and require assistance in this application process, please contact recruiting@hollandamericagroup.com #HAL #LI-PG1
    $69.3k-93.6k yearly 46d ago
  • Director of Sales and Marketing - Hilton Motif Seattle

    Hilton 4.5company rating

    Seattle, WA job

    What are we looking for? To fulfill this role successfully, you should demonstrate the following minimum qualifications: Minimum of five (5) Years of Hotel Sales, Catering or Marketing Experience. Management Experience (type)\: Director Four-year college degree preferred Minimum Years of Leadership Experience in a Full Service Hotel\: 2 plus Additional Requirements (i.e., % of travel time, etc.)\: Ability to travel on short notice and adaptable to schedule changes. Experience in hotel management, or related industry, essential. Cross brand or product line experience preferred. Highly professional presentations and communication (oral and written) skills. Proficiency with standard Microsoft Office. Ability to perform critical analysis. It would be helpful in this position for you to demonstrate the following capabilities and distinctions: Additional/advanced degree coursework in business administration, marketing and communications Adaptable experience with business strategy, business planning, and business plan development. Experience in large matrix organizations Ability to speak multiple languages Multiple Brand experience Hilton software programs preferred The annual salary range for this role is $160,000--$210,000 and is based on applicable, specialized experience and location. Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! The Benefits - Hilton is proud to have an award-winning workplace culture ranking #1 Best Hospitality Workplace in the World! We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including: Medical Insurance Coverage - for you and your family . Vision, dental, life and disability insurance Mental Health Resources Best-in-Class Paid Time Off (PTO) - you will accrue 18 days/144 hours in the first year Supportive parental leave program that runs concurrently with Washington State's Paid Family and Medical Leave program. Our team members receive benefits up to Washington State's maximum threshold per week. Hilton will then “top this up” to the weekly ABBR (Annual Benefit Base Rate). Go Hilton travel discount program\: 110 nights of discounted travel per calendar year Matching 401(k) Debt-free education\: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more) Career growth and development Team Member Resource Groups Recognition and rewards programs Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount Complimentary meals in the cafeteria while on shift Hilton offers a best-in market SIP (Short-Term Incentive Plan) to our Sales, Catering & Events teams to reward our employees for their contributions to our company's financial success. The Plan includes a quarterly component worth 20% of bonus eligible earnings. The quarterly incentive may have multiple individually weighted objectives, meaning multiple opportunities to earn a payout. EOE/AA/Disabled/Veterans The Hilton Motif Seattle is looking for a dynamic Director of Sales & Marketing! Located on 5th Avenue in the heart of downtown Seattle, this stylish boutique hotel is nestled between Pike Place Market and Union Street and is surrounded by the city's finest restaurants, shopping, entertainment venues museums and attractions. This sleek urban style hotel features amenities including a vibrant award-winning restaurant offering an extensive outdoor patio with sweeping city views, over 28,000 square feet of meeting space, and 319 newly redesigned rooms. What will I be doing? The primary responsibilities of the Director of Sales & Marketing are to design, develop, and deploy business strategies that are creative, dynamic, and impactful for the Americas and lead the Hotel Sales and Marketing process. As the Director of Sales & Marketing, you will be responsible for overseeing commercial strategies for your hotel. Your goal is to improve the performance of the asset by connecting strategy and business processes. Business processes should be designed to impact all revenue streams, including a deliberate focus on Rooms, Catering, Events and Marketing. Key deliverables for this role are to move the business analytics, processes, including cadence of activities to a "predictive and prescriptive" approach to drive performance. This includes, but is not limited to, development and communication of commercial strategies and standards through a structured cadence and analysis of company revenue performance against established goals. Strategy Produce your hotel's Annual Multi-Year Commercial Strategy Plan, in partnership with on property leaders and regional support. Connect the performance needs for the hotel with the solutions designed by the Hilton enterprise, in each key segment your hotel serves. Directly accountable for setting the strategy and delivery of your hotels revenues including group rooms, banquets, catering, business transient and leisure transient. Work with Commercial Leadership to ensure that Business Review Guidelines (current to 5 years) and Group Pricing & Rate Quotation Strategies are in place in order to maximize all pricing components of sales and catering opportunities and achieve positive group market share. Support hotel B2B marketing, digital marketing, social media, public relations and communications activities. Guide the e-Commerce teams to ensure online hotel content is accurate and effective Work with Commercial Leaders to establish optimal business mix, review and validate revenue forecasts to improve accuracy while developing strategies for different demand periods, and review and approve retail and group pricing strategies. Work with fellow Executive Committee members to ensure profits are maximized in line with GOP and EBITDA targets. Develop and execute departmental expense budget and forecasts Develop and maintain detailed and real time knowledge of all competitor and market activity Responsible for the execution of the Sales and Catering Sales annual SIP (Sales Incentive Program) Leadership Lead weekly, monthly, and quarterly Sales & Marketing Optimization Process for hotel. Convert the outcome of the optimization process into actionable business strategies and articulate those strategies. Contribute to annual Commercial Cadence communication regarding current realities of performance and performance drivers on a monthly, quarterly, and semi-annual basis. Consistently conform to Hilton brand standards and corporate identity and utilize all communication tools Responsible for recruiting and retention of all sales and marketing roles. Lead, engage, and develop team members, including ongoing performance development and Career Development Plans. Conduct performance review for all direct reports and provide feedback for dotted line reports, including but not limited to: Group Sales Business Transient Sales Leisure Sales Catering Sales Marketing Facilitate and lead in a culture that is aligned with Hilton's Inclusion and ESG enterprise goals Ownership, Customer, and Stakeholder Relations Own performance and commercial activity reporting for the hotels (i.e., performance status communication and response plans). In concert with AVPs, Regional Commercial Director and General Manager, present commercial strategies to key business partners and ownership groups. Ensure transparency, relevance, and timeliness in articulating the commercial performance targets, and potential gaps or upside (strengths & weaknesses). Liaise with Hilton Worldwide Sales, regional support and brand teams. Build strong relationships with CVB, community influencers and 3rd party travel partners. High level of engagement with customers from all sales segments Support of team's high impact site visits and pre-convention meetings Support of sales managers sales travel into feeder markets Sales Represent hotel by soliciting, responding to and negotiating with persons requiring large and complex group accommodations (generally over 50 guest rooms) with or without meeting space and/or on-site catering. Represent hotel in significant interactions dealing with customers relative to sales and operational questions, concerns, and issues. Negotiate contracts with customers and commission agreements with third party agencies Initiate the preparation of proposals and/or contracts to advise prospective customers primarily of the hotel guest rooms, but also meeting space and/or banquet date, space and rate availability. Develop and quote prices for same. Engage in outside sales activities to discuss business opportunities and entertain customers in local and assigned markets. Direct site visits and H.O.S.T. programs for respective accounts and participates in tradeshows, industry and customer events.
    $160k-210k yearly Auto-Apply 16d ago
  • Busser

    P.F. Chang's China Bistro 4.5company rating

    Lynnwood, WA job

    P.F. Chang's Pay Range (based on experience): $17.13 - $19.13 / hour + tips All team members: * Competitive pay * Flexible scheduling * Paid on the job training * Opportunities for advancement - we promote from within * Discounted meals * Employee referral program * Exclusive team member discounts * Closed on Thanksgiving and Christmas at most locations For qualifying team members: * 401(k) retirement plan (based on hours worked) * Medical, dental and vision insurance (based on hours worked) * Paid sick leave (in qualifying jurisdictions) Hiring immediately for full-time and part-time hourly dine-in or takeout Bussers, Runners, or Service Assistants. Job Summary: The Busser, Runner, or Service Assistant is responsible for restaurant dine-in and takeout operations, cleaning, running food, bussing restaurant tables and side work. They will assist with catering orders, including delivery when applicable. All Team Members must demonstrate customer service expertise by providing an individualized, exceptional guest experience. Job Responsibilities: * Guiding guests through their experience while taking, placing, and reviewing orders for takeout and catering. * Understands the restaurant menu to identify the different menu items for takeout and catering, able to guide guests on choosing menu items, and ready to answer guest's questions. * Review orders with the Guest (at pick-up or upon delivery) and / or with Delivery Driver ensuring order accuracy. * Delivers amazing hospitality experience to guests anticipating, delivering, and exceeding guests' expectations. * Clears, cleans, and sanitizes restaurant tables, bussing dishes to kitchen dishwasher station and resets tables as needed. Also, removes bus tubs from the bar to kitchen dishwasher station * Restocks, cleans, and maintains all restaurant stations. * Understands restaurant seating layout, how tables are divided into server areas, and how to deliver food within the restaurant. * Will serve food or beverages for dine-in and takeout. Job Requirements: * Previous experience is not required - we will train you! * Excellent customer service skills and etiquette. * Must be able to operate kitchen equipment, including the coffee machine, iced tea machine, lemon slicer, point of sale (POS) system and any other applicable system(s). * Ability to execute proper sanitation practices and safety procedures. * Have a current Food Handler's Card where applicable, or we will help you obtain. * Must be able to communicate effectively. * Ability to multi-task in a fast-paced, team-work environment. Why work for us? Because it's more than a job. We are passionate people doing meaningful work, motivated by our purpose: To Celebrate Life. Family. Food. Apply Now * Search for jobs by keyword or location. * Gather your work history, and if applicable, prepare your resume for submission. * Click "Apply Now" to submit your application.
    $17.1-19.1 hourly 5d ago
  • Events | On-Call Meeting Concierge ($28.60/hour)

    Hyatt Hotels Corp 4.6company rating

    Seattle, WA job

    Join us for an incredible opportunity to begin a career with our Events Team as our On- Call Meeting Concierge! The Meeting Concierge will support our multi-property cluster comprised of Hyatt at Olive 8 and Hyatt Regency Seattle, with a focus of predominantly weekend events. As a Great Place to Work in the U.S. for twelve years running, it's an award-winning culture where you can bring your whole self to work every day, coupled with benefits that empower you to defy expectations and seek excellence. The Meeting Concierge is the liaison between the Event Sales and/or Event Planning Manager and the on-site meeting contact. This position is highly visible and the central point for handling and addressing special needs or requests. It requires detailed knowledge of the hotel meeting facilities, group dynamics, and event details. The Meeting Concierge must be resourceful, professional, and able to effectively communicate with all departments of the Hotels in order to resolve concerns, adapt to changes, satisfy the needs of our clients, and ensure an experience that exceeds our guests expectations. The hourly rate range for this position is $28.60/hour to $29.17/hour. The starting rate for this position is $28.60hour. This position also has an established rate for colleagues who have remained in this position for four years or more with Hyatt, which is currently offered at $29.17/hour. As a colleague, we have you covered with awesome benefits and perks! Benefits Please note, eligibility requirements apply, and not all benefits extend to colleagues with on-call status * Medical insurance for you and your dependents for less than $120 per month, after 30 days of employment * Dental & Vision Insurance * 401(k) & Retirement Savings Plan (RSP) * Basic Life Insurance * Short Term Disability Insurance * New Child Leave & Adoption Assistance * Paid Time Off * 10 days (80 hours) vacation earned upon completing 1-4 years of service * 15 days (120 hours) vacation earned upon completing 5-9 years of service * 20 days (160 hours) vacation earned upon completing 10+ years of service * (2) Floating Holidays per year * (6) Paid Holidays per year * Compassionate Leave * Jury Duty Leave * Seattle Paid Sick & Safe Time * Extended Illness Days - unused sick and safe time in excess of 72 hours converted to Extended Illness Days at the end of each calendar year Perks Please note, eligibility requirements apply, and not all perks extend to colleagues with on-call status * Employee Assistance Program * Free Uniforms and Cleaning of your Uniform * Discounted parking * Discounted Rooms at any participating Hyatt location starting on your first day of employment * Up to 12 complimentary rooms at any participating Hyatt location after 90 days of service * Free colleague meals during shift * Hyatt Colleague discount program * Tuition Reimbursement * ORCA Pass subsidy When applying for a position working at a Hyatt hotel, you are pursuing an opportunity to join a culture built on caring and attentive colleagues who have a passion for providing efficient service and creating meaningful experiences. Our values are the guiding principles for our success, giving us the opportunity to open over 1,350 properties worldwide. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or caste.
    $28.6-29.2 hourly 17d ago
  • Manager, Hotel Interior Design

    Holland America Line Careers 4.7company rating

    Seattle, WA job

    Holland America Line has been exploring the world since 1873. Our ships offer innovative features and enriching experiences focused on destination exploration and personalized travel, inviting guests to savor the journey. We are looking for an amazing Hotel Interior Design Manager to fill this role, located in our Seattle office. The Hotel Interior Design Manager is responsible for shaping the visual and experiential identity of both brands through innovative interior design concepts for newbuilds, refurbishments, and fleet-wide enhancements. This role involves leading the creative process from concept development to presentation, managing FF&E sourcing, and ensuring compliance with IMO safety standards and sustainability goals. The Hotel Interior Design Manager will work closely with senior leadership, shipboard teams, contractors, and vendors to deliver designs that align with brand aesthetics and operational requirements. Responsibilities include overseeing design implementation, negotiating with vendors, managing budgets exceeding $3M, and providing hands-on oversight during shipboard installations. The position also requires expertise in space planning, renderings, and documentation of specifications to maintain design integrity. The ideal candidate will have a bachelor's degree in interior design, at least four years of experience in marine or hospitality environments, and proficiency in Adobe Creative Suite, AutoCAD, and project management tools. Strong communication, leadership, and problem-solving skills are essential to balance creativity with operational and fiscal constraints. This role is pivotal in creating elegant, immersive spaces that enhance guest experience and reinforce brand differentiation. Here's a summary of what Holland America Line is looking for. Is this you? Responsibilities: * Design Development & Presentation: The Hotel Interior Design Manager leads the creative process for interior spaces across newbuilds, refurbishments, and fleet-wide enhancements. This includes developing original design concepts that reflect brand aesthetics and meet operational requirements. The manager prepares detailed presentations for senior leadership, incorporating renderings, material boards, and FF&E specifications. Concepts must balance visual appeal with durability, regulatory compliance, and cost considerations. The role requires translating strategic vision into tangible designs that elevate guest experience while adhering to IMO standards. Presentations often involve custom furniture and fabrics, requiring technical knowledge of maritime safety and stability requirements. The manager ensures all proposed designs align with sustainability goals and lifecycle strategies. By delivering compelling, brand-aligned concepts, this accountability area sets the foundation for successful project execution and reinforces the luxury positioning of Holland America Line. * Cross-Functional Collaboration & Implementation: This accountability focuses on coordinating with internal teams and external partners to bring design concepts to life. The Hotel Interior Design Manager works closely with shipboard teams, project managers, and contractors to ensure seamless implementation of approved designs. Collaboration extends to negotiating with vendors to maintain quality standards while achieving cost efficiencies. The manager provides guidance on space planning and layout to meet safety and operational requirements, including Solis standards for emergency flow. Effective communication is critical to resolve design challenges and adapt plans to shipboard conditions without compromising brand integrity. The role also involves monitoring timelines and ensuring that installations align with project schedules. By fostering strong partnerships and maintaining alignment across stakeholders, this area ensures that design intent translates into functional, aesthetically pleasing environments onboard. Successful execution depends on proactive problem-solving and meticulous attention to detail throughout the implementation process. * FF&E Sourcing & Compliance: The Hotel Interior Design Manager oversees the development and management of FF&E packages for all interior projects. This includes selecting materials and furnishings that meet IMO safety regulations, fire codes, and weight restrictions specific to maritime environments. The manager ensures that all items comply with sustainability objectives, including circularity strategies and end-of-life take-back programs. Detailed documentation of specifications is required for departmental records and future reference. The role demands balancing aesthetic goals with technical constraints, ensuring that every piece is suitable for installation on a cruise ship. Vendor relationships are managed to secure high-quality products that align with brand standards and durability requirements. The manager also monitors compliance during procurement and installation phases to mitigate risk and maintain safety. By integrating sustainability and regulatory adherence into sourcing decisions, this accountability area supports operational efficiency and environmental responsibility. * Budget Management: This area involves full ownership of interior design budgets across multiple projects, collectively exceeding $3 million. The Hotel Interior Design Manager develops cost outlines to support capital project requests and annual reviews. Responsibilities include creating part numbers, processing purchase orders in AmosW, and tracking expenditures against approved budgets. The manager negotiates pricing with vendors to leverage economies of scale and reduce costs without compromising quality. Regular financial reporting ensures transparency and alignment with corporate objectives. Strategic planning is essential to forecast expenses and allocate resources effectively across brands. The role also requires identifying opportunities for cost optimization through design standardization and vendor partnerships. By maintaining rigorous budget control, this accountability area ensures projects are delivered on time and within financial parameters, supporting long-term operational sustainability. * Shipboard Engagement & Installation Oversight: The Hotel Interior Design Manager provides hands-on leadership during shipboard installations and dry dock surveys. This includes traveling to vessels to oversee the execution of design plans and resolve any on-site challenges. The manager acts as the primary design authority onboard, making critical decisions in the absence of the Design Supervisor. Responsibilities include verifying that installations meet design intent, brand standards, and safety requirements. Close coordination with contractors and ship staff ensures timely completion and adherence to quality benchmarks. The role also involves inspecting materials and finishes to confirm compliance with approved specifications. Effective problem-solving is essential to address unforeseen issues during installation without delaying project timelines. By maintaining a strong presence during implementation, this accountability area guarantees that the final product reflects the original vision and delivers an exceptional guest experience. Knowledge & Skills: * Scope: The Hotel Interior Design Manager operates at the intersection of creative design and operational execution, influencing environments across the Holland America Line fleet. This role spans both shoreside and shipboard responsibilities, ensuring design integrity from concept through installation. Its reach includes global coordination with vendors, contractors, and internal teams to deliver projects that meet brand standards and maritime regulations. The position impacts multiple disciplines, including procurement, compliance, and sustainability, requiring collaboration across technical, operational, and guest experience functions. By managing projects that affect public spaces, crew areas, and accommodations, the role directly shapes the onboard experience for thousands of guests annually. The manager also plays a key role in capital planning and lifecycle strategies, aligning design initiatives with corporate objectives. Regular travel to shipyards and dry docks reinforces the role's hands-on involvement in implementation. This scope reflects a blend of strategic influence and tactical oversight, ensuring that every design decision supports brand differentiation and operational excellence. * Impact: The Hotel Interior Design Manager has a significant impact on guest experience and brand perception across two luxury cruise lines. By creating visually compelling and functional spaces, the role enhances onboard hospitality and reinforces each brand's identity. Design decisions influence customer satisfaction, loyalty, and competitive positioning in the premium cruise market. Beyond aesthetics, the manager's oversight of compliance and sustainability contributes to operational safety and environmental stewardship. Budget management ensures cost-effective solutions that support long-term financial performance. The role also sets standards for interior design practices within the organization, serving as a benchmark for quality and innovation. Successful execution of projects affects multiple departments, from operations to marketing, amplifying the role's reach across the business. Every completed installation reflects the manager's ability to integrate creativity, compliance, and fiscal responsibility. This impact underscores the strategic importance of the position in shaping the future of fleet interiors. * Leadership: The Hotel Interior Design Manager provides leadership through influence rather than direct reporting lines, guiding cross-functional teams across shoreside and shipboard operations. The role requires managing resources, timelines, and budgets for multiple concurrent projects, often exceeding $3 million collectively. Leadership responsibilities include defining design intent, setting priorities, and ensuring alignment with brand objectives. The manager collaborates with senior executives, project managers, and contractors, fostering accountability and clear communication throughout the project lifecycle. While the position does not have formal direct reports, it demands strong coordination skills to lead vendors and shipboard teams during installations. Decision-making authority extends to approving materials, resolving design conflicts, and adapting plans under pressure. The manager also mentors junior staff and serves as a subject matter expert, promoting best practices in maritime interior design. By combining creative vision with operational leadership, the role drives excellence across all phases of design execution. This leadership ensures that every project meets the highest standards of quality and guest impact. Requirements * Bachelor's Degree in Interior Design (required). * Proficiency in Adobe Creative Suite, AutoCAD or similar CAD software, and 3D modeling tools. * Strong knowledge of FF&E sourcing, maritime safety standards (IMO), and space planning principles. * Ability to create detailed design presentations, including renderings and material boards. * Familiarity with AMOS or similar systems for purchase orders and part number creation. * Excellent communication and organizational skills, with the ability to manage multiple projects simultaneously. * Willingness and ability to travel for shipboard installations and dry dock surveys. * Minimum 4+ years of professional experience in interior design, preferably in hospitality or marine environments. * Demonstrated experience leading design projects from concept through implementation, including vendor negotiations and budget oversight. * Proven ability to manage FF&E packages and ensure compliance with safety regulations and sustainability goals. * Hands-on experience with shipboard or large-scale installation oversight, resolving design challenges under dynamic conditions. * Strong background in cross-functional collaboration, working with senior leadership, contractors, and shipboard teams. * Experience in budget management for projects exceeding $1M, including cost optimization strategies. * Track record of delivering high-quality, brand-aligned designs under strict timelines and operational constraints. What You Can Expect * Cruise and Travel Privileges for You and Your Family * Health Benefits * 401(k) * Employee Stock Purchase Plan * Training & Professional Development * Tuition & Professional Certification Reimbursement * Base Salary Range: $83,200 to $112,300. The range is applicable for the labor market where the role is intended to be hired. Final base salary is directly related to each candidates' qualifications and experience uniquely. * This position has been approved for a term of up to three years in support of specific project work; the project is expected to take three years to complete, but may end early if the project is completed ahead of schedule. While you will be hired as a full-time employee, the role is tied to the duration of the project and is not intended as a permanent or indefinite position. Our Culture…Stronger Together Our highest responsibility and top priority is compliance, environmental protection and the health, safety and well-being of our guests, the people in the communities we touch and serve, and our shipboard and shoreside employees. Please visit our site to learn more about our Culture Essentials, Corporate Vision Statement and our Core Values at: https://www.hollandamerica.com/en_US/our-company/mission-values.html Holland America is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. Americans with Disabilities Act (ADA) Holland America will provide reasonable accommodations with the application process, upon your request, as required to comply with applicable laws. If you have a disability and require assistance in this application process, please contact recruiting@hollandamericagroup.com #HAL #LI-Hybrid #LI-PG1
    $83.2k-112.3k yearly 9d ago
  • Part Time Night Auditor - Candlewood Suites - McChord Field

    Intercontinental Hotels Group 3.9company rating

    Intercontinental Hotels Group job in Fort Lewis, WA

    Role Purpose The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. As a Front Desk Agent, you'll not only be the person they rely on to handle transactions, offer local insights and anticipate every detail of a friction-free experience. You'll also create the warm atmosphere that makes our guests feel at home in any location. Key Accountabilities * Be the warm welcome that kicks off a memorable guest experience. * Acknowledge IHG Rewards Club members and returning guests, in person or on the phone * Take and manage guest bookings, up-selling opportunities and telling them about ways to improve their stay. * Handle cash and credit transactions. * Start every stay right by swiftly checking guests in and out - take IDs, hand out room keys, and control and release safety deposit boxes. * Stay one step ahead of guests' needs - record and act on their preferences, and handle their messages, requests, questions and concerns. * Be a trusted contact for all guests. Help them with anything from bill issues to local knowledge, and loop in management when necessary. * Stay safe all the time. Following our safety procedures, you'll report all incidents and wear any protective gear needed. * Take pride in your appearance and place as a brand ambassador. * Always know what events and activities are on the day's schedule. * Balance and audit for accuracy room revenue, food and beverage revenue and telephone * revenue; assist in the preparation of all reports relevant to daily revenues. * Balance and audit for accuracy all room and tax charges, cashier's reports, and guest and * house accounts. * Complete and transmit daily management and accounting reports and supporting documents; prepare customer tracking report, market segmentation report, food and beverage revenue report, and other auditing report necessary to ensure the accurate accounting of hotel revenues and expenses. * Transmit credit card batches. * Act as hotel system liaison during night hours. Call in and open tickets with Opera, Protobase, or System Support during the overnight hours if a system fails or issues occur. * Communicate with other hotel departments as necessary to resolve accounting discrepancies and to request or provide information. * Perform all Guest Service Representative functions as required; may assist in booking room reservations; may assist in answering hotel phone calls and notifying guests of messages. * Promote teamwork and quality service through daily communications and coordination with other departments. * May assist with other duties as assigned. * Jump into other ad-hoc duties when your colleagues need your help. Key Skills & Experiences * Communication skills - guests will need to come to you with concerns as well as compliments, so you'll be easy to talk to. * Your problem-solving skills will turn issues into opportunities so every guest leaves with great memories. * Fluency in the local language - extra language skills would be great, but not essential. * Literate and tech-savvy - you'll need a good grasp of reading, writing, basic maths and computers * Flexibility - night, weekend and holiday shifts are all part of the job. * You'll have a high school diploma or qualification. A college or university degree would be a bonus, but not essential. * Experience - ideally you'll have spent at least one year in a front desk or guest service position. * Strength - sometimes you'll need to lift, push and pull big objects up to 50lbs (23 kg). This can involve bending and kneeling. The hourly pay range for this role is $16.66 to $28.80. This range is only applicable for jobs to be performed in Joint Base Lewis-McChord, WA. This is the lowest to highest pay scale we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the pay range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs. We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401k, and any other benefits to eligible employees. You can apply for this role through the link below (or through internal career site if you are a current employee). Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
    $16.7-28.8 hourly Auto-Apply 51d ago
  • Maintenance Repair - SEASW

    Intercontinental Hotels Group 3.9company rating

    Intercontinental Hotels Group job in Seattle, WA

    Keeping our hotel running smoothly is vital to our guest's experience - as Maintenance Representative you'll keep everything looking sharp and running like clockwork. From simple repairs to forward-thinking for the next day. With naturally high standards to support our own, you'll approach e3very task with devotion and pride. Repair or replace items around the hotel and refurbish items in guest rooms. By keeping on top of these tasks, you'll keep our hotels looking great and working well. Organize supplies and make sure equipment is ready for the next day. Live up to high safety standards - follow guidelines and tell your supervisor about any incidents, dangerous conditions, or unsafe equipment. Take responsibility for the safety and cleanliness of areas inside and outside the hotel, like the car park and pool. Always keep an eye out for improvements - follow the preventative maintenance calendar and always keep everything working and efficient. Be a friendly face and helping hand to our guest. Keep your supervisor or duty manager in the loop and tell them about any low running supplies. Look smart and approachable in your uniform Be ready to take on extra duties as and when team needs you. What we Need from You ─ In the hotel industry we cater for our guest needs 24 hours a day, 7 days a week. Even though a shift will be assigned, on occasions we may require working varying shifts across a 7-day period, including weekends, evenings, and public holidays. Experience - you'll have at least one year of maintenance or repair work under your belt. A high school diploma or related vocational training. You'll be familiar with Microsoft Office, a building management program and/or any other reporting tools like HotSos, Opera, Lutron, Bartech, or Inncom. On top of building equipment and hand tools, you'll have a working knowledge of basic plumbing, electrics, and preventative maintenance procedures. CPO certification - if the hotel has a pool, a Certified Pool Operator license would be ideal. Fitness - you'll be on your feet most of the day and will need to bend and kneel a lot. Great communication skills, you'll be warm, welcoming and easy to talk to. What we Offer ─ We'll reward all your hard work with a great salary and benefits - including a great room discount and superb training. Join us and you'll become part of the global IHG family - and like all families, all our individual team members share some winning characteristics. As a team, we work better together - we trust and support each other, we do the right thing, and we welcome different perspectives. You need to show us you care that you notice the little things that make a difference to guests as well as always looking for ways to improve - click here to find out more about us. At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law. IHG is committed to promoting a culture of inclusion where everyone feels safe, respected, and valued. We seek talent from all backgrounds to join our teams and encourage our colleagues to bring their authentic and best selves to work. The below range is the range that we in good faith believe is the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range and this range is only applicable for jobs to be performed in CA, CO, NJ, NY, WA, HI, IL, MN, VT, MA. This range may be modified in the future. The hourly range for this role is $21.30 to $23.07. We offer a comprehensive package of benefits including paid time off, medical, dental, vision insurance, 401(k), and any other benefits to eligible employees. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
    $21.3-23.1 hourly Auto-Apply 15d ago

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