Case Manager jobs at Interfaith Works

PURPOSE: The Jewish Board's Community Behavioral Health treatment programs provide compassionate, high quality, evidence-based services to individuals and families in the communities we serve. Our staff use a culturally affirming, person-centered approach to help individuals and theirfamilies develop skills and resources to improve overall functioning, to instill hope, and to strengthen resiliency. Our programs work closely with community partners to address health disparities in our neighborhoods while also celebrating the strengths and resilience of our communities. POSITION OVERVIEW: This position provides clinical services as part of an Article 31 OMH certified outpatient MHOTRS clinic. The clinics are located in diverse communities and provide services to individuals of all ages and their families and support systems. Clinical services are provided using a trauma-informed, evidence-based, racially & culturally affirming approach. Interventions include, but are not limited to, evaluations; individual, group and/or family therapy; care coordination; and crisis interventions. KEY ESSENTIAL FUNCTIONS : • Conduct comprehensive evaluations and psychosocial assessments • Develop treatment plans in collaboration with clients and family members (as appropriate), to identify treatment needs and interventions and review/revise treatment plans to reflect client's treatment progress and changing problems/goals. • Provide individual, group, family, collateral treatment and crisis services/interventions • Be actively self-reflective & self-aware of how clinical and administrative practice impacts clients, families, and the communities we serve • Approach work with an anti-racist lens and open to continuously learning and evolving • Liaise with families, schools, criminal justice, and other community agencies to coordinate care • Participate in clinical meetings, staff meetings, required training, and supervision. • Open and willing to receive constructive feedback • Maintain documentation according to the standards and time frames established by the Jewish Board, regulatory agencies and/or funding sources • Maintain professional behaviors and ethical standards as established by licensing board, relevant professional association and the Jewish Board policies and procedures. • Must have a strong knowledge of OMH Telehealth guidelines and adherence to the requirements of telehealth practice. • Other duties as assigned. ADDITIONAL FUNCTIONS MAY INCLUDE: • Attending case conferences as needed • Maintaining a steady and active caseload • Meeting the minimum expectations for kept visits EDUCATIONAL / TRAINING REQUIRED: • Master's degree in social work or mental health counseling and New York State clinical licensure in social work (LCSW) or mental health counseling (LMHC-DP). Solid clinical skills and knowledge of evidence-based practices. Prior experience in DBT, Trauma Focused CBT, EMDR preferred, but not required. EXPERIENCE REQUIRED / LANGUAGE PREFERENCE: • Experience treating children or adolescents is preferred. • Fluency in a second language is preferred. COMPUTER SKILLS REQUIRED: • Experience with documenting in electronic health records and using Microsoft Office software • Experience with tele mental health platforms a must VISUAL AND MANUAL DEXIERITY: The candidate should be able to read paper and electronic documents and perform significant data entry into various computer programs WORK ENVIRONMENT / PHYSICAL EFFORT Remote work setting. Position entails a schedule of three weekday evening 1pm-9pm or two weekday evening hours and one weekend (Saturday or Sunday 9-5pm) We are an equal opportunity employer that does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, marital status, veteran status, or any other status protected by applicable federal, state, or local law.

PURPOSE: The Jewish Board's Community Behavioral Health treatment programs provide compassionate, high quality, evidence-based services to individuals and families in the communities we serve. Our staff use a culturally affirming, person-centered approach to help individuals and theirfamilies develop skills and resources to improve overall functioning, to instill hope, and to strengthen resiliency. Our programs work closely with community partners to address health disparities in our neighborhoods while also celebrating the strengths and resilience of our communities. POSITION OVERVIEW: This position provides clinical services as part of an Article 31 OMH certified outpatient MHOTRS clinic. The clinics are located in diverse communities and provide services to individuals of all ages and their families and support systems. Clinical services are provided using a trauma-informed, evidence-based, racially & culturally affirming approach. Interventions include, but are not limited to, evaluations; individual, group and/or family therapy; care coordination; and crisis interventions. KEY ESSENTIAL FUNCTIONS : • Conduct comprehensive evaluations and psychosocial assessments • Develop treatment plans in collaboration with clients and family members (as appropriate), to identify treatment needs and interventions and review/revise treatment plans to reflect client's treatment progress and changing problems/goals. • Provide individual, group, family, collateral treatment and crisis services/interventions • Be actively self-reflective & self-aware of how clinical and administrative practice impacts clients, families, and the communities we serve • Approach work with an anti-racist lens and open to continuously learning and evolving • Liaise with families, schools, criminal justice, and other community agencies to coordinate care • Participate in clinical meetings, staff meetings, required training, and supervision. • Open and willing to receive constructive feedback • Maintain documentation according to the standards and time frames established by the Jewish Board, regulatory agencies and/or funding sources • Maintain professional behaviors and ethical standards as established by licensing board, relevant professional association and the Jewish Board policies and procedures. • Must have a strong knowledge of OMH Telehealth guidelines and adherence to the requirements of telehealth practice. • Other duties as assigned. ADDITIONAL FUNCTIONS MAY INCLUDE: • Attending case conferences as needed • Maintaining a steady and active caseload • Meeting the minimum expectations for kept visits EDUCATIONAL / TRAINING REQUIRED: • Master's degree in social work or mental health counseling and New York State clinical licensure in social work (LCSW) or mental health counseling (LMHC-DP). Solid clinical skills and knowledge of evidence-based practices. Prior experience in DBT, Trauma Focused CBT, EMDR preferred, but not required. EXPERIENCE REQUIRED / LANGUAGE PREFERENCE: • Experience treating children or adolescents is preferred. • Fluency in a second language is preferred. COMPUTER SKILLS REQUIRED: • Experience with documenting in electronic health records and using Microsoft Office software • Experience with tele mental health platforms a must VISUAL AND MANUAL DEXIERITY: The candidate should be able to read paper and electronic documents and perform significant data entry into various computer programs WORK ENVIRONMENT / PHYSICAL EFFORT Remote work setting. Position entails a schedule of three weekday evening 1pm-9pm or two weekday evening hours and one weekend (Saturday or Sunday 9-5pm) We are an equal opportunity employer that does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, marital status, veteran status, or any other status protected by applicable federal, state, or local law.

PURPOSE: The Jewish Board's Community Behavioral Health treatment programs provide compassionate, high quality, evidence-based services to individuals and families in the communities we serve. Our staff use a culturally affirming, person-centered approach to help individuals and theirfamilies develop skills and resources to improve overall functioning, to instill hope, and to strengthen resiliency. Our programs work closely with community partners to address health disparities in our neighborhoods while also celebrating the strengths and resilience of our communities. POSITION OVERVIEW: This position provides clinical services as part of an Article 31 OMH certified outpatient MHOTRS clinic. The clinics are located in diverse communities and provide services to individuals of all ages and their families and support systems. Clinical services are provided using a trauma-informed, evidence-based, racially & culturally affirming approach. Interventions include, but are not limited to, evaluations; individual, group and/or family therapy; care coordination; and crisis interventions. KEY ESSENTIAL FUNCTIONS : • Conduct comprehensive evaluations and psychosocial assessments • Develop treatment plans in collaboration with clients and family members (as appropriate), to identify treatment needs and interventions and review/revise treatment plans to reflect client's treatment progress and changing problems/goals. • Provide individual, group, family, collateral treatment and crisis services/interventions • Be actively self-reflective & self-aware of how clinical and administrative practice impacts clients, families, and the communities we serve • Approach work with an anti-racist lens and open to continuously learning and evolving • Liaise with families, schools, criminal justice, and other community agencies to coordinate care • Participate in clinical meetings, staff meetings, required training, and supervision. • Open and willing to receive constructive feedback • Maintain documentation according to the standards and time frames established by the Jewish Board, regulatory agencies and/or funding sources • Maintain professional behaviors and ethical standards as established by licensing board, relevant professional association and the Jewish Board policies and procedures. • Must have a strong knowledge of OMH Telehealth guidelines and adherence to the requirements of telehealth practice. • Other duties as assigned. ADDITIONAL FUNCTIONS MAY INCLUDE: • Attending case conferences as needed • Maintaining a steady and active caseload • Meeting the minimum expectations for kept visits EDUCATIONAL / TRAINING REQUIRED: • Master's degree in social work or mental health counseling and New York State clinical licensure in social work (LCSW) or mental health counseling (LMHC-DP). Solid clinical skills and knowledge of evidence-based practices. Prior experience in DBT, Trauma Focused CBT, EMDR preferred, but not required. EXPERIENCE REQUIRED / LANGUAGE PREFERENCE: • Experience treating children or adolescents is preferred. • Fluency in a second language is preferred. COMPUTER SKILLS REQUIRED: • Experience with documenting in electronic health records and using Microsoft Office software • Experience with tele mental health platforms a must VISUAL AND MANUAL DEXIERITY: The candidate should be able to read paper and electronic documents and perform significant data entry into various computer programs WORK ENVIRONMENT / PHYSICAL EFFORT Remote work setting. Position entails a schedule of three weekday evening 1pm-9pm or two weekday evening hours and one weekend (Saturday or Sunday 9-5pm) We are an equal opportunity employer that does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, marital status, veteran status, or any other status protected by applicable federal, state, or local law.

PURPOSE: The Jewish Board's Adult Residential Division supports adults with serious and persistent mental illness to live in the community with as much independence as possible. Using a non-judgmental, harm-reduction approach, staff model and guide residents to create and meet personalized recovery goals, develop independent living skills, and live in a healthy and secure manner. Our work is guided by principles that underscore the critical importance of stable housing, use a culturally competent and anti-racist lens, and respect the dignity and legitimacy of each individual's journey. POSITION OVERVIEW: The Social Worker is responsible for supplying necessary clinical intervention within the realm of the program. Provide cultural competent and sensitive services. As part of a therapeutic team within the Agency, work closely with the divisions' medical, psychiatric and psychology staff, to ensure the appropriate treatment interventions for the client. KEY ESSENTIAL FUNCTIONS: Client Engagement • Carries a caseload of residents, and provides services to those residents within the scope of program regulations and agency mission. • Completes client assessments to include, intake assessments, overall client assessments, risk assessments • Evaluates and assesses clients' functioning, and supports clients in meeting individual goals. • Practices person-centered and collaborative service planning with clients, also ensuring service plans are completed and signed by residents according to regulatory guidelines and standards. • Interprets and explains agency policies and procedures to residents. • Develop safety plans • Provide individual and family counseling. • Makes referrals and coordinates services for clients, including but not limited to, medical, mental health, substance abuse prevention and treatment • Advocates on behalf of residents with other services providers. • Links residents to community-based programs and collaborates with other services providers • May run groups under supervision • Participates in audit preparation. • Other duties as assigned. Team Process • Participates in weekly case conference • Participates in intake, assessment, discharge, and follow-up conferences. • Participates in regular staff meetings and trainings. May be asked to travel to offsite meetings and trainings. • Participates in planning and execution of special and holiday events. Documentation • Files incident reports as appropriate. • Completes regular and timely documentation of all resident interactions, including progress and informational notes. • Facilitates monthly roommate meetings when appropriate.RE COMPETENCIES for the position include: • Excellent engagement and assessment skills • Strong verbal and written communication skills • Attention to detail • Ability to work independently as well as with a team CORE COMPETENCIES for the position include: Knowledge and Attributes • In-depth understanding of how mental illness, substance use disorders, or trauma can affect the lives of individuals in the community. • Experience working with individuals living with serious mental illness, substance use disorders, or trauma required. • Knowledge of local and state health and human service systems and their navigation. • Understanding of the demanding processes of stabilization and recovery. • Commitment to working with individuals with serious mental illness, substance use disorders, a history of trauma, and/or homelessness. • Compassion and respect for vulnerable individuals. • Openness to approaching the work through an anti-racist lens, engaging in continuous learning, and putting that learning into practice to support our diverse resident population. • The ability to stay calm in a variety of situations, some of which may be stressful. • Patience and empathy for individuals on their journey to recovery. Skills • Communication: Conveys information clearly and concisely, both verbally and in writing; practices • active listening; engages residents respectfully. • Self-sufficiency and initiative: Assesses, initiates, and completes tasks independently; contributes to the organization's mission and team's goals; researches and pursues professional development opportunities. • Interpersonal relations: Demonstrates cultural sensitivity, interacts with colleagues and residents professionally and respectfully. • Problem-solving: Analyzes situations objectively, generates or researches solutions independently • Quality assurance: Attends to detail, follows standard operating procedures, and consistently produces work of high quality. • Teamwork: Works collaboratively with teams and models collaborative teamwork, takes appropriate action on constructive feedback. • Organizational skills: Manages time effectively; respects deadlines; prioritizes multiple, emerging, and complex demands; demonstrates flexibility. • Crisis management: Identifies situations in the environment that can evolve into a crisis, maintains calm during a crisis, has solid crisis de-escalation skills or is willing to learn specific skills to de-escalate a crisis. • Good judgement: Manages risk and ensures safety of residents independently recognizes and acts on situations requiring intervention by a supervisor or higher authority. EDUCATIONAL / TRAINING REQUIRED: • Master's degree in Social Work, LMSW or LCSW certification preferred • A minimum of 1-year experience in Human Services preferred Additional Qualification needed: • Willingness to work with individuals with experiences of mental illness, and substance use. • Compassion and respect for vulnerable individuals. • Patience and understanding for the sometimes-slow process of stabilization and recovery. COMPUTER SKILLS REQUIRED • Familiarity with working in Windows environment • Ability and willingness to learn new systems and application software VISUAL AND MANUAL DEXIERITY: • Able to read data and documents, including spreadsheets, reports and Electronic Health Records in printed form and on computer screens. • Able to input data into relevant systems • Limited applications of manual dexterity and hand-eye coordination. WORK ENVIRONMENT / PHYSICAL EFFORT • Travel in the community. We are an equal opportunity employer that does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, marital status, veteran status, or any other status protected by applicable federal, state, or local law.

PURPOSE: The Jewish Board's Adult Residential Division supports adults with serious and persistent mental illness to live in the community with as much independence as possible. Using a non-judgmental, harm-reduction approach, staff model and guide residents to create and meet personalized recovery goals, develop independent living skills, and live in a healthy and secure manner. Our work is guided by principles that underscore the critical importance of stable housing, use a culturally competent and anti-racist lens, and respect the dignity and legitimacy of each individual's journey. POSITION OVERVIEW: The Social Worker is responsible for supplying necessary clinical intervention within the realm of the program. Provide cultural competent and sensitive services. As part of a therapeutic team within the Agency, work closely with the divisions' medical, psychiatric and psychology staff, to ensure the appropriate treatment interventions for the client. KEY ESSENTIAL FUNCTIONS: Client Engagement • Carries a caseload of residents, and provides services to those residents within the scope of program regulations and agency mission. • Completes client assessments to include, intake assessments, overall client assessments, risk assessments • Evaluates and assesses clients' functioning, and supports clients in meeting individual goals. • Practices person-centered and collaborative service planning with clients, also ensuring service plans are completed and signed by residents according to regulatory guidelines and standards. • Interprets and explains agency policies and procedures to residents. • Develop safety plans • Provide individual and family counseling. • Makes referrals and coordinates services for clients, including but not limited to, medical, mental health, substance abuse prevention and treatment • Advocates on behalf of residents with other services providers. • Links residents to community-based programs and collaborates with other services providers • May run groups under supervision • Participates in audit preparation. • Other duties as assigned. Team Process • Participates in weekly case conference • Participates in intake, assessment, discharge, and follow-up conferences. • Participates in regular staff meetings and trainings. May be asked to travel to offsite meetings and trainings. • Participates in planning and execution of special and holiday events. Documentation • Files incident reports as appropriate. • Completes regular and timely documentation of all resident interactions, including progress and informational notes. • Facilitates monthly roommate meetings when appropriate.RE COMPETENCIES for the position include: • Excellent engagement and assessment skills • Strong verbal and written communication skills • Attention to detail • Ability to work independently as well as with a team CORE COMPETENCIES for the position include: Knowledge and Attributes • In-depth understanding of how mental illness, substance use disorders, or trauma can affect the lives of individuals in the community. • Experience working with individuals living with serious mental illness, substance use disorders, or trauma required. • Knowledge of local and state health and human service systems and their navigation. • Understanding of the demanding processes of stabilization and recovery. • Commitment to working with individuals with serious mental illness, substance use disorders, a history of trauma, and/or homelessness. • Compassion and respect for vulnerable individuals. • Openness to approaching the work through an anti-racist lens, engaging in continuous learning, and putting that learning into practice to support our diverse resident population. • The ability to stay calm in a variety of situations, some of which may be stressful. • Patience and empathy for individuals on their journey to recovery. Skills • Communication: Conveys information clearly and concisely, both verbally and in writing; practices • active listening; engages residents respectfully. • Self-sufficiency and initiative: Assesses, initiates, and completes tasks independently; contributes to the organization's mission and team's goals; researches and pursues professional development opportunities. • Interpersonal relations: Demonstrates cultural sensitivity, interacts with colleagues and residents professionally and respectfully. • Problem-solving: Analyzes situations objectively, generates or researches solutions independently • Quality assurance: Attends to detail, follows standard operating procedures, and consistently produces work of high quality. • Teamwork: Works collaboratively with teams and models collaborative teamwork, takes appropriate action on constructive feedback. • Organizational skills: Manages time effectively; respects deadlines; prioritizes multiple, emerging, and complex demands; demonstrates flexibility. • Crisis management: Identifies situations in the environment that can evolve into a crisis, maintains calm during a crisis, has solid crisis de-escalation skills or is willing to learn specific skills to de-escalate a crisis. • Good judgement: Manages risk and ensures safety of residents independently recognizes and acts on situations requiring intervention by a supervisor or higher authority. EDUCATIONAL / TRAINING REQUIRED: • Master's degree in Social Work, LMSW or LCSW certification preferred • A minimum of 1-year experience in Human Services preferred Additional Qualification needed: • Willingness to work with individuals with experiences of mental illness, and substance use. • Compassion and respect for vulnerable individuals. • Patience and understanding for the sometimes-slow process of stabilization and recovery. COMPUTER SKILLS REQUIRED • Familiarity with working in Windows environment • Ability and willingness to learn new systems and application software VISUAL AND MANUAL DEXIERITY: • Able to read data and documents, including spreadsheets, reports and Electronic Health Records in printed form and on computer screens. • Able to input data into relevant systems • Limited applications of manual dexterity and hand-eye coordination. WORK ENVIRONMENT / PHYSICAL EFFORT • Travel in the community. We are an equal opportunity employer that does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, marital status, veteran status, or any other status protected by applicable federal, state, or local law.

PURPOSE: The Jewish Board's Adult Residential Division supports adults with serious and persistent mental illness to live in the community with as much independence as possible. Using a non-judgmental, harm-reduction approach, staff model and guide residents to create and meet personalized recovery goals, develop independent living skills, and live in a healthy and secure manner. Our work is guided by principles that underscore the critical importance of stable housing, use a culturally competent and anti-racist lens, and respect the dignity and legitimacy of each individual's journey. POSITION OVERVIEW: The Social Worker is responsible for supplying necessary clinical intervention within the realm of the program. Provide cultural competent and sensitive services. As part of a therapeutic team within the Agency, work closely with the divisions' medical, psychiatric and psychology staff, to ensure the appropriate treatment interventions for the client. KEY ESSENTIAL FUNCTIONS: Client Engagement • Carries a caseload of residents, and provides services to those residents within the scope of program regulations and agency mission. • Completes client assessments to include, intake assessments, overall client assessments, risk assessments • Evaluates and assesses clients' functioning, and supports clients in meeting individual goals. • Practices person-centered and collaborative service planning with clients, also ensuring service plans are completed and signed by residents according to regulatory guidelines and standards. • Interprets and explains agency policies and procedures to residents. • Develop safety plans • Provide individual and family counseling. • Makes referrals and coordinates services for clients, including but not limited to, medical, mental health, substance abuse prevention and treatment • Advocates on behalf of residents with other services providers. • Links residents to community-based programs and collaborates with other services providers • May run groups under supervision • Participates in audit preparation. • Other duties as assigned. Team Process • Participates in weekly case conference • Participates in intake, assessment, discharge, and follow-up conferences. • Participates in regular staff meetings and trainings. May be asked to travel to offsite meetings and trainings. • Participates in planning and execution of special and holiday events. Documentation • Files incident reports as appropriate. • Completes regular and timely documentation of all resident interactions, including progress and informational notes. • Facilitates monthly roommate meetings when appropriate.RE COMPETENCIES for the position include: • Excellent engagement and assessment skills • Strong verbal and written communication skills • Attention to detail • Ability to work independently as well as with a team CORE COMPETENCIES for the position include: Knowledge and Attributes • In-depth understanding of how mental illness, substance use disorders, or trauma can affect the lives of individuals in the community. • Experience working with individuals living with serious mental illness, substance use disorders, or trauma required. • Knowledge of local and state health and human service systems and their navigation. • Understanding of the demanding processes of stabilization and recovery. • Commitment to working with individuals with serious mental illness, substance use disorders, a history of trauma, and/or homelessness. • Compassion and respect for vulnerable individuals. • Openness to approaching the work through an anti-racist lens, engaging in continuous learning, and putting that learning into practice to support our diverse resident population. • The ability to stay calm in a variety of situations, some of which may be stressful. • Patience and empathy for individuals on their journey to recovery. Skills • Communication: Conveys information clearly and concisely, both verbally and in writing; practices • active listening; engages residents respectfully. • Self-sufficiency and initiative: Assesses, initiates, and completes tasks independently; contributes to the organization's mission and team's goals; researches and pursues professional development opportunities. • Interpersonal relations: Demonstrates cultural sensitivity, interacts with colleagues and residents professionally and respectfully. • Problem-solving: Analyzes situations objectively, generates or researches solutions independently • Quality assurance: Attends to detail, follows standard operating procedures, and consistently produces work of high quality. • Teamwork: Works collaboratively with teams and models collaborative teamwork, takes appropriate action on constructive feedback. • Organizational skills: Manages time effectively; respects deadlines; prioritizes multiple, emerging, and complex demands; demonstrates flexibility. • Crisis management: Identifies situations in the environment that can evolve into a crisis, maintains calm during a crisis, has solid crisis de-escalation skills or is willing to learn specific skills to de-escalate a crisis. • Good judgement: Manages risk and ensures safety of residents independently recognizes and acts on situations requiring intervention by a supervisor or higher authority. EDUCATIONAL / TRAINING REQUIRED: • Master's degree in Social Work, LMSW or LCSW certification preferred • A minimum of 1-year experience in Human Services preferred Additional Qualification needed: • Willingness to work with individuals with experiences of mental illness, and substance use. • Compassion and respect for vulnerable individuals. • Patience and understanding for the sometimes-slow process of stabilization and recovery. COMPUTER SKILLS REQUIRED • Familiarity with working in Windows environment • Ability and willingness to learn new systems and application software VISUAL AND MANUAL DEXIERITY: • Able to read data and documents, including spreadsheets, reports and Electronic Health Records in printed form and on computer screens. • Able to input data into relevant systems • Limited applications of manual dexterity and hand-eye coordination. WORK ENVIRONMENT / PHYSICAL EFFORT • Travel in the community. We are an equal opportunity employer that does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, marital status, veteran status, or any other status protected by applicable federal, state, or local law.

Purpose: Care Management is a service that helps children with chronic physical or emotional issues obtain and utilize the medical, social and community services they need to get and stay healthy. Care Coordinators learn all they can about the child and family's unique needs. They work with other care providers to develop a plan of care and help members determine and take the actions needed to make and keep appointments, adhere to medications, obtain educational and health advocacy, and access benefits. Position Overview: The Social Work Supervisor will not only oversee the coordination of services for children with chronic medical and/or behavioral health conditions, but also provide hands-on support to the families we serve. The role involves converting cases from Outreach to Enrollment and managing a small caseload of children with high-risk behaviors. The Social Work Supervisor role is pivotal in connecting children and families to the services needed to stay as healthy as possible and avoid unnecessary trips to the emergency room. In collaboration with the care coordination team, the Social Work Supervisor will assist with completing risks and needs assessments, developing person-centered care plans, scheduling, and tracking appointments, educating members, and coordinating other aspects of members' health and community services. The role will require some evening availability and on-call coverage. As this is an evolving program, additional responsibilities will be added. KEY ESSENTIAL FUNCTIONS: Provides regularly scheduled weekly supervision to care management staff members of the NYC team, and Staten Island as needed. Provides administrative oversight to ensure compliance with TJB, DOH, and CBC standards. Monitors service provision, referrals, and census data to maintain program effectiveness. Manages billing processes, utilizing both electronic and manual systems, to ensure accuracy and timeliness of documentation and assessment completion. Oversees and completes outreach, enrollments, discharge processes, and decisions in alignment with program protocols. Manages caseload of high-risk cases to ensure that appropriate continuity of care is provided. Ensures follow-up on quality assurance activities including corrective action, client satisfaction surveys, and audits. Monitors and addresses high-risk incidents promptly in accordance with organizational policies. Conducts community outreach, fostering strong linkage relationships with service providers. Participates in network/coalition meetings. Covers for the Director in his/her absence. CORE COMPETENCIES for the position include: Expertise in Mental Health: Knowledge of severe mental illness and serious emotional disturbance. Critical Thinking & Problem-Solving: Ability to assess complex situations and implement effective interventions. Trauma-Informed Care: Delivers services with sensitivity to trauma and cultural considerations, incorporating an anti-oppressive lens. Proactive Engagement: Continuously monitors client needs and actively facilitates engagement. Relationship Building: Strengthens connections with individuals, families, and communities through meaningful interactions. Empowerment & Strength-Based Approach: Identifies and leverages individual, family, and community strengths to promote resilience. Intervention Development & Adaptation: Designs, evaluates, and modifies interventions to achieve measurable outcomes. Documentation & Compliance: Accurately records assessments, plans, and interventions to maintain service quality. EDUCATIONAL / TRAINING REQUIRED (List all that is required to achieve this position): • Licensure (LMSW, LCSW, LMHC, LMFT, LCAT) in a Behavioral Health or related field. EXPERIENCE REQUIRED / LANGUAGE PREFERENCE (List what the desire to reach goals): A valid driver's license and access to a vehicle (preferred); A valid NYS ID for all boroughs. A minimum of three years of related experience with the target population is required to work with Children. Experience working in interdisciplinary teams; experience providing care management or care coordination in a medical or behavioral health environment; experience working with the chronically ill. Excellent written communication, verbal communication and customer service skills Fluency in a second language such as Spanish, Mandarin, or Russian is preferred but not mandatory COMPUTER SKILLS REQUIRED (List the computer skills needed): Intermediate computer proficiency and knowledge of Microsoft Office, and ability to learn electronic health records and other software as required. VISUAL AND MANUAL DEXIERITY: Ability to read/input data and documents, including spreadsheets, reports and Electronic Health Records in printed form and on computer screens Able to input data into various agency and city/state electronic health records Limited applications of manual dexterity and hand-eye coordination. Manual dexterity and hand-eye coordination to conduct significant data entry and record keeping required WORK ENVIRONMENT / PHYSICAL EFFORT The work environment varies from office-based interaction with co-workers and members (20-40% of the time) to serving members in their homes and in other community settings (e.g. hospitals, clinics, benefit offices) 60%-80% of the time. While the offices of the Jewish Board are accessible in accordance with the ADA, the sites to which staff may need to travel may or may not be. To perform the essential functions of this job, the candidate must be able to travel within New York City carrying equipment such as a notebook, forms, laptop, mobile hotspot and cell phone weighing up to approximately 10 pounds. To perform the essential functions of this job, the candidate is routinely required to sit (30% of the time), stand (35% of the time), and travel to and from appointments using varied public and private transportation options (35% of the time). Risks/hazards associated with the position are those which may be encountered traveling around New York City. Frequent travel throughout NYC. If you join us, you'll have these great benefits: Generous time off in addition to paid agency holidays and 15 sick days Affordable and high-quality medical/dental/vision plans Tuition assistance and educational loan forgiveness Free continuing education opportunities 403(b) retirement benefits and a pension Flexible spending accounts for health and transportation 24/7 Accessible Employee Assistance Program Life and disability insurance Diversity, equity, and inclusion working groups that are available for you to join, including Confronting Structural Racism (COR), Coalition Against Anti-Semitism (CAAS), and the LGBTQ Steering Committee Who we are: The Jewish Board delivers innovative, high-quality, and compassionate mental health and social services to over 45,000 New Yorkers each year. We are unique in serving everyone from infants and their families to children, teens, and adults. We are proud to employ and serve people of all religions, races, cultural backgrounds, gender expressions, and sexual orientations. We are committed to building diverse, equitable, and inclusive teams to help support our mission, and we strongly encourage candidates from historically marginalized backgrounds to apply to work with us. More on Equal Opportunity: We are an equal opportunity employer that does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, marital status, veteran status, or any other status protected by applicable federal, state, or local law. Salary Hiring Min Rate 65,000 USD

PURPOSE: The Jewish Board's Adult Residential Division supports adults with serious and persistent mental illness to live in the community with as much independence as possible. Using a non-judgmental, harm-reduction approach, staff model and guide residents to create and meet personalized recovery goals, develop independent living skills, and live in a healthy and secure manner. Our work is guided by principles that underscore the critical importance of stable housing, use a culturally competent and anti-racist lens, and respect the dignity and legitimacy of each individual's journey. POSITION OVERVIEW: The Social Worker is responsible for supplying necessary clinical intervention within the realm of the program. Provide cultural competent and sensitive services. As part of a therapeutic team within the Agency, work closely with the divisions' medical, psychiatric and psychology staff, to ensure the appropriate treatment interventions for the client. KEY ESSENTIAL FUNCTIONS: Client Engagement Carries a caseload of residents, and provides services to those residents within the scope of program regulations and agency mission. Completes client assessments to include, intake assessments, overall client assessments, risk assessments Evaluates and assesses clients' functioning, and supports clients in meeting individual goals. Practices person-centered and collaborative service planning with clients, also ensuring service plans are completed and signed by residents according to regulatory guidelines and standards. Interprets and explains agency policies and procedures to residents. Develop safety plans Provide individual and family counseling. Makes referrals and coordinates services for clients, including but not limited to, medical, mental health, substance abuse prevention and treatment Advocates on behalf of residents with other services providers. Links residents to community-based programs and collaborates with other services providers May run groups under supervision Participates in audit preparation. Other duties as assigned. Team Process Participates in weekly case conference Participates in intake, assessment, discharge, and follow-up conferences. Participates in regular staff meetings and trainings. May be asked to travel to offsite meetings and trainings. Participates in planning and execution of special and holiday events. Documentation Files incident reports as appropriate. Completes regular and timely documentation of all resident interactions, including progress and informational notes. Facilitates monthly roommate meetings when appropriate.RE COMPETENCIES for the position include: Excellent engagement and assessment skills Strong verbal and written communication skills Attention to detail Ability to work independently as well as with a team CORE COMPETENCIES for the position include: Knowledge and Attributes In-depth understanding of how mental illness, substance use disorders, or trauma can affect the lives of individuals in the community. Experience working with individuals living with serious mental illness, substance use disorders, or trauma required. Knowledge of local and state health and human service systems and their navigation. Understanding of the demanding processes of stabilization and recovery. Commitment to working with individuals with serious mental illness, substance use disorders, a history of trauma, and/or homelessness. Compassion and respect for vulnerable individuals. Openness to approaching the work through an anti-racist lens, engaging in continuous learning, and putting that learning into practice to support our diverse resident population. The ability to stay calm in a variety of situations, some of which may be stressful. Patience and empathy for individuals on their journey to recovery. Skills Communication: Conveys information clearly and concisely, both verbally and in writing; practices active listening; engages residents respectfully. Self-sufficiency and initiative: Assesses, initiates, and completes tasks independently; contributes to the organization's mission and team's goals; researches and pursues professional development opportunities. Interpersonal relations: Demonstrates cultural sensitivity, interacts with colleagues and residents professionally and respectfully. Problem-solving: Analyzes situations objectively, generates or researches solutions independently Quality assurance: Attends to detail, follows standard operating procedures, and consistently produces work of high quality. Teamwork: Works collaboratively with teams and models collaborative teamwork, takes appropriate action on constructive feedback. Organizational skills: Manages time effectively; respects deadlines; prioritizes multiple, emerging, and complex demands; demonstrates flexibility. Crisis management : Identifies situations in the environment that can evolve into a crisis, maintains calm during a crisis, has solid crisis de-escalation skills or is willing to learn specific skills to de-escalate a crisis. Good judgement: Manages risk and ensures safety of residents independently recognizes and acts on situations requiring intervention by a supervisor or higher authority. EDUCATIONAL / TRAINING REQUIRED: Master's degree in Social Work, LMSW or LCSW certification preferred A minimum of 1-year experience in Human Services preferred Additional Qualification needed: Willingness to work with individuals with experiences of mental illness, and substance use. Compassion and respect for vulnerable individuals. Patience and understanding for the sometimes-slow process of stabilization and recovery. COMPUTER SKILLS REQUIRED • Familiarity with working in Windows environment • Ability and willingness to learn new systems and application software VISUAL AND MANUAL DEXIERITY: Able to read data and documents, including spreadsheets, reports and Electronic Health Records in printed form and on computer screens. Able to input data into relevant systems Limited applications of manual dexterity and hand-eye coordination. WORK ENVIRONMENT / PHYSICAL EFFORT • Travel in the community.

A nonprofit home health organization in New York seeks a Family Advocate to support children and families in accessing essential resources. Responsibilities include assisting clients with public assistance entitlements, engaging families in services, and collaborating with care teams. Candidates should have a Bachelor's degree in social work or equivalent experience, and a valid driver's license. This role offers competitive pay and the opportunity to make a significant impact on the well-being of families in the community. #J-18808-Ljbffr

Family Advocate - Bi-Lingual Mandarin/Cantonese Reports to: Program Director Status: Part Time Hours/Schedule: Monday - Friday Afternoons and Evenings up to 25 hours per week between 1:00pm and 7:00pm Salary Range: $25.00 per hour - $25.00 per hour A Family Enrichment Center (FEC) is a family-centered, place-based primary prevention approach, where all members of the community have access to and may benefit from both structured or spontaneous activities and events (called “offerings”) that strengthen family protective factors to increase child and family well‑being and promote stability. FEC offerings are available to everyone, regardless of current or past child welfare involvement. The goal of the Family Enrichment Center (FEC) is to enhance child and family well‑being by providing access and support to enable the strengthening of family protective factors inherent in its residents and community by building mutual community connections, capacity, and resilience. In partnership with FEC staff, families will drive the planning, development, and sustainable co‑ownership of the centers. Families who participate in the FEC programming will be encouraged to share their expertise by volunteering at the center and given meaningful opportunities to engage with neighbors and peers. The goal of the FEC is to strengthen families' protective factors and build community connections, capacity, and resilience. Position Summary The Family Advocate is responsible for contributing to the day‑to‑day operation of the FEC including building connections with other staff, residents, and community partners; co‑designing and delivering relevant programming and activities (offerings); providing advocacy and making referrals for participants; and creating a warm and inviting gathering place for families and individuals using the protective factors model to support community resilience. Responsibilities Coordinate meetings, provide support, and collaborate with a team of local parents, subject experts, and other residents to deliver monthly events and activities (offerings) held at the FEC. Foster a culture of respect built on the belief that families and communities possess the inherent strengths and knowledge needed to succeed given the right access to opportunities and support. Provide advocacy, outreach, and referrals to connect participants to service providers and other programs that have resources to offer. Engage groups of local community members of all ages and guide them through the co‑designed activities and programming of the FEC. Manage enrollment and attendance at offerings and events. Care for and attend to the physical space of the FEC program to ensure it is safe, welcoming, organized, and appealing to participants and community members. Handle inventory and ordering/purchasing responsibilities to keep the site running and ensure needed food and supplies are stocked for offerings. Effectively utilize tracking and reporting mechanisms and accurately enter data and run reports in the FEC website and other agency databases as needed to obtain program‑level data, compiling statistical or written reports for agency and external stakeholders. Manage the FEC website to communicate with and engage members. Use Appreciative Inquiry and other strength‑based tools to engage community members in co‑designing offerings. Create monthly calendars, website content, and other outreach tools to promote and document offerings. Participate and engage with the FEC team in learning collaboratives facilitated by ACS with other FEC teams from across the city. Other duties as assigned. Qualifications Minimum qualifications include a bachelor's degree and three (3) years of professional experience; or a high school diploma and five (5) years of professional experience in community-driven programs working directly with children, youth, and families. Reside in or near the FEC community, or reside close enough to arrive promptly, in the event of an emergency. Bi‑Lingual either /Mandarin &/or Cantonese is required. Strong interpersonal skills and the ability to warmly connect with and engage children, youth, and adults individually and in groups. Strong verbal and written communication skills. Familiar with the community and its assets and resources, such as other programs, services, supports, local civic groups, and community leaders. Experience in developing and running a group, a club, or coaching a team preferred. Experience caring for children (as a parent, guardian, relative, neighbor, or babysitter) preferred. Ability to perform multiple tasks effectively in a fast‑paced, challenging, and constantly changing environment. Must have a commitment to work from a trauma‑informed, strength‑based, youth and family development perspective. Must be able to work a flexible schedule including evenings and weekends, attending community events as needed. BCS is an Equal Opportunity Employer. Auxiliary aids and services are available upon request to individuals with disabilities. #J-18808-Ljbffr

A community service organization in New York seeks a Family Advocate who will support family engagement and provide advocacy within the Family Enrichment Center. This part-time role requires a bachelor's degree or extensive experience in community programs, along with bi-lingual skills in Mandarin and/or Cantonese. The ideal candidate will coordinate events, manage participant relationships, and foster connections to community resources. Flexible hours are necessary, including evenings and weekends. #J-18808-Ljbffr

Hours Per Week: 35 The Case Manager will be required to work at both of the following locations: Holliswood Older Adult Center ( Three days per week, 8AM-4PM ): 86-25 Francis Lewis Blvd, Jamaica, NY 1427 Brookdale Village Older Adult Center ( Two days per week, 8:30AM-4:30PM ): 1-31 Beach 19th Street, Far Rockaway, NY 11691 General Responsibilities: Under supervision of the Program Director of the Older Adult Center and the Director of Information and Assistance, the Case Manager is responsible to provide Information and Referral and Case Assistance services to participants at the center in person and remotely. Specific Duties and Responsibilities: Provision of specific information about health, welfare, education and social and recreation services available to serve the older adult client. Screens client eligibility for appropriate benefits and entitlements, assists with applying for benefits and provides advocacy in securing benefits and entitlements. Assists with arranging services such as transportation, homecare services, home delivered meals, public assistance, Medicare, Medicaid, emergency cash relief, legal aid, protective services, vocational placement, medical and psychiatric examination and therapy, housing, etc. Conducts community education and support groups. Informs supervisor of situations of crisis or circumstances where the worker requires further guidance. Participates in training and unit meetings Explains and interprets the agency's programs to clients. Works closely with community organizations to meet the needs of the clients. Completes required case records, reports and statistics, utilizing secure electronic databases as required. Performs other related tasks as requested or assigned. Requirements: Graduate of an Accredited College or University with B.S.W./or B.A./B.S. degree, or equivalent work experience. Must be available to participate in coverage of "Cooling Center Hours", “Make Up Days” or other necessary responses for older adult center members when ordered by City funders, which may require working extended hours during the week or weekends. Good oral and written communication skills (including record keeping skills) Some prior group leadership experience is preferred. Must be computer literate, including ability to learn and use program-specific software. Ability to read, write, speak and understand English. Knowledge of Spanish, Russian or Chinese dialects may be helpful Understanding and appreciation of the roles of race, religion, ethnicity, sexual preference, and individual values as they relate to serving clients and families. JASA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, or any other protected classification under federal, state, or local law. #HP

Shift Schedule: Monday-Friday: 8AM-4PMHours Per Week: 35 The Case Manager will be required to work at both of the following locations: Starrett City Older Adult Center ( Three days per week: Tuesdays, Thursdays, and Fridays) HES Older Adult Center ( Two days per week: Mondays and Wednesdays ) This is subject to change based upon program needs. General Responsibilities: Under the supervision of the Program Director of the Older Adult Center and the Director of Information and Assistance, the Case Manager is responsible to provide Information and Referral and Case Assistance services to participants at the center in person and remotely. Specific Duties and Responsibilities: Provision of specific information about health, welfare, education and social and recreation services available to serve the older adult client. Screens client eligibility for appropriate benefits and entitlements, assists with applying for benefits and provides advocacy in securing benefits and entitlements. Assists with arranging services such as transportation, homecare services, home delivered meals, public assistance, Medicare, Medicaid, emergency cash relief, legal aid, protective services, vocational placement, medical and psychiatric examination and therapy, housing, etc. Conducts community education and support groups. Informs supervisor of situations of crisis or circumstances where the worker requires further guidance. Participates in training and unit meetings Explains and interprets the agency's programs to clients. Works closely with community organizations to meet the needs of the clients. Completes required case records, reports and statistics, utilizing secure electronic databases as required. Performs other related tasks as requested or assigned. Requirements: Graduate of an Accredited College or University with B.S.W./or B.A./B.S. degree, or equivalent work experience. Must be available to participate in coverage of "Cooling Center Hours", “Make Up Days” or other necessary responses for older adult center members when ordered by City funders, which may require working extended hours during the week or weekends. Good oral and written communication skills (including record keeping skills) Some prior group leadership experience is preferred. Must be computer literate, including ability to learn and use program-specific software. Ability to read, write, speak and understand English. Knowledge of Spanish, Russian or Chinese dialects may be helpful Understanding and appreciation of the roles of race, religion, ethnicity, sexual preference, and individual values as they relate to serving clients and families. JASA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, or any other protected classification under federal, state, or local law. #HP

Opportunities for a Better Tomorrow (OBT) exists to break the cycle of poverty and inequity through education, job training, and employment. Our vision is to strengthen the workforce by serving as a bridge to economic and educational opportunity for individuals in underserved communities. Through our skills-based training, educational services, and direct job placement efforts, we build upward economic mobility for out-of-school and unemployed youth and adults and provide the skills necessary to gain a competitive edge in the job market. Finally, OBT maintains a commitment to fostering and maintaining a work environment where diversity, equity, and inclusion are woven into our organizational DNA. Position Summary The Case Manager will complete contractually required enrollment steps, a comprehensive assessment and corresponding service planning. This work will be done in collaboration with each youth participant to elevate their experiences, their strengths, their interests, and their voice. While in the program, each participant will meet with the Case Manager regularly to work on barriers to program persistence and success, including the provision and follow through with referrals to other service providers. The Case Manager will also complete all necessary data entry related to this work and support the larger team with other program activities, such as outreach and recruitment, workshops, post-exit placements, etc. The salary range for this position is $50-55,000 annually. Essential Job Functions and Responsibilities Assess each applicant for program fit and match with contractual enrollment criteria. Complete a thorough assessment and design a corresponding service plan in collaboration with each qualifying applicant. Complete necessary enrollment paperwork. Meet with program participants regularly to discuss barriers to program persistence and persistence in a post-exit outcome. Make referrals to other service providers as necessary and ensure participants follow through with all referrals. Complete exit steps at the end of each cohort and assist with the placement into positive outcomes for all youth. Assure quality, timely data entry into both funder-mandated databases and the agency's Salesforce instance. Support a culture of professionalism designed to teach and cultivate a real-world working experience for the youth and young adults served. Assist in identifying and developing services and programs not currently being offered. Collaborate with balance of program team to fulfill all program functions and services that may need additional support. Perform all other duties assigned by supervisor. Knowledge, Skills and Abilities Experience working directly with people from diverse racial, ethnic, and socioeconomic backgrounds. A passionate commitment to OBT's mission and vision. A track record in providing comprehensive case management services to young adults. Familiarity with the public and nonprofit social service systems and entities that target this population. Demonstrated experience developing programmatic systems to enhance program outcomes. The ability to establish strong working relationships with team members, colleagues, participants, and external stakeholders. The ability to consistently develop and refine the program model and processes to create successful outcomes for participants and staff. Experience working on multiple projects and balancing competing priorities. Strong skill set in data management and data tracking; demonstrated experience managing data collection, analysis, and reporting. Education and Experience/Training Bachelor's degree required. A master's degree or additional, substantial professional development in a related field preferred. A minimum of 3 years' experience in a case manager or comparable role.

Job Details Experienced Skeele AOBH - Tully, NY Full Time 2 Year Degree $23.50 - $24.50 HourlyDescription The Case Manager plays a key role in the coordination, management, documentation and support of the treatment and programming of youth within our care. Of equal importance is the Case Manager's role of liaison, developing and maintaining rapport and communication with the county, family and the youth. The Case Manager is a full-time benefit eligible position that is scheduled in a manner that best accommodates the individual and case-by-case needs of treatment programming. Work weeks in excess of 40 hours and weekend hours can be occasionally anticipated. All overtime hours require pre-authorization. The Case Manager is expected to have safe and reliable transportation and use their personal vehicle for case management business when Agency vehicles are not available. Work-related miles driven with a personal vehicle will be compensated at the Agency's published reimbursement rate. Responsibilities: The Case Manager collaborates and communicates with county workers, service providers, program staff and family members; ensuring that the exchange of information, logistical support, and resolution of concerns between the parties are brought to the forefront and managed to an appropriate outcome, while also advocating for a youth's best interests. Communicate and consult regularly with the Clinician with a focus on transferring the clinical implications and goals of treatment to the family, county and program. Collaborate with departments within the agency to ensure congruency of services and treatment. Attend all required meetings deemed necessary by the Case Manager Supervisor. Maintain all required record keeping, reports and documentation in accordance with Agency and State policies and procedures. Provide direct support to families where needed (visitation needs, home assessments etc.) Collaborate with the program management team when treatment, program planning, paperwork and intra-agency communication dictate. Professionally represent the organization from the standpoint of its values, mission and its treatment initiatives and philosophy. Consistently demonstrate and promote principles of Agency wide initiatives, notably those of the Therapeutic Crisis Intervention ( TCI ), Boys Town Psychoeducational Model ( PEM ), and other skills-based models. Understand and adhere to all Agency policies, protocols and procedures . Other Duties as Assigned: Please note this is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Department & Program Specific Responsibilities: Demonstrate high level of written and verbal communication skills. Manage the paperwork demands of the position within the time frames established. Maintain productive and professional relationships with all Agency staff, youth, parents, and community partners. Maintain the highest of ethical standards and conduct. Regular and timely attendance. Ability to work independently and collaborate effectively within a multidisciplinary team. Qualifications Qualifications: Elmcrest's Core Values & Competencies: Honesty: Act with integrity and behave in a manner consistent with our policies, Code of Conduct and any regulatory and ethical guidelines. Utilize practices and techniques professionals train to interact with children, families and co-workers appropriately. Willingness to Learn: Open to new experiences and learning new skills and information that can improve professional development, progressive work environments and support the mission of Elmcrest. Dedication to Purpose: Display the necessary passion and empathetic abilities to serve the Elmcrest mission. Committed to improve the lives of children and families. Social Concern: Value human dignity and have respect for others. Actively seek out diverse approaches and points of view. Self-Examination: Systemically observe, analyze and utilize self-reflection to improve actions or results. Listen to constructive feedback and concerns and maintain positive relationships in the workplace. Competencies: Ability to work independently and without direct oversight. Ability and willingness to takin initiative. Strengths based and client centered. Experience and/or familiarity with mental health related community-based supports. Required Education and Experience: Bachelor's degree in Social Work, behavioral sciences or a related field or Associate's degree with 3 years case management experience. Essential Job Qualifications: Ability to lift 25 pounds without assistance. Ability to sit, squat, crouch and stand for elongated periods of time Ability to lift arms over head in upward reaching motion. Ability to walk up and downstairs up to several times per day. Ability to use systems including but not limited to Word, Excel, Outlook, Teams. Varying levels of travel as determined by departmental needs may be required with this position. Valid NYS drivers license and valid insurance. Equal Opportunity Statement: Elmcrest Children's Center prohibits discrimination of any kind based on race, color, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender expression or identity, sexual orientation, or any other legally protected status. Accommodations: Elmcrest Children's Center will reasonably accommodate qualified individuals with a disability so that they can perform the essential functions of a job unless doing so causes a direct threat to these individuals or others in the workplace and the threat cannot be eliminated by reasonable accommodation or if the accommodation creates an undue hardship to Elmcrest Children's Center. Contact Human Resources with any questions or requests for accommodation. At Will Employment: Your employment with Elmcrest Children's Center is at will. This means your employment is for an indefinite period of time and it is subject to termination by you or Elmcrest Children's Center, with or without cause, with or without notice, and at any time. Nothing in this job description or in any other policy of Elmcrest Children's Center shall be interpreted to be in conflict with or to eliminate or modify in any way, the at-will employment status of Elmcrest Children's Center employees.

Full-time Description The Bridge offers supportive housing and behavioral health services to vulnerable New Yorkers facing behavioral health and substance use challenges. We provide individuals with the tools they need to pursue their dreams and live meaningful lives. The Bridge envisions a world where adults experiencing serious mental illness can live and thrive within their communities. As a recognized leader in developing and operating supportive housing and community-based programs, The Bridge has 70 years of experience helping New Yorkers with mental illness, including those affected by homelessness, incarceration, and institutionalization. Scope of Position: Under the supervision of the Program Director, the Forensic Case Manager will provide supportive services to formerly homeless adults diagnosed with serious mental illness, seniors, veterans, medically frail individuals, and those with a forensic history, all residing in apartments. Essential Position Functions: Provide case management, including benefits assistance, help complete housing applications, provide links to primary and behavioral health care in the community, and housing referrals to formerly homeless adults diagnosed with serious mental illness and/or substance abuse disorders. These services are primarily provided in the client's apartment and in community settings. Assist in identifying strengths, needs, abilities, and goals and create related Support Plans in electronic client records system. Motivate clients to develop skills needed to maintain housing. Assist and encourage individuals to develop natural supports and include these supports in Support Plans and client related meetings. Assist clients with completion of their HRA packet in an effort to locate and obtain more independent housing Timely completion of required documentation for every client contact as per agency policy. Ensure documentation meets regulatory guidelines for level of care. Assist with medication monitoring when needed and review medication cart on a semi regular bias in an effort to maintain client records. Co-facilitate groups if requested in areas including but not limited to wellness, leadership, housing, stability, employment and education, relationships, and healthy decision making. Assist in preparing program for audits. Provide crisis intervention, as necessary. Compliance with requirements, including facilitating appropriate admissions and discharges, maintaining census, documentation and incident reporting Liaise with other departments and outside agencies. Ability to work with consumers/residents, families, and staff in a caring and respectful manner, and with due understanding of and consideration for cultural differences. Conduct apartment inspections on multiple floors, utilizing stairs. Provide escorts to clients throughout the community utilizing public transportation. Provide assistance and instruction to clients with maintaining their home environment in decent living condition. Immediately reports serious incidents, serious incident allegations, incidents, or sensitive situations to supervisors. Completes incident reports in accordance with Bridge policy. Accounts for consumers, performs diligent searches, and files missing person reports on consumers not accounted for in accordance with policy and procedure. Attend staff meetings, supervision and trainings as required. Any other duties as may be assigned. Requirements Bachelor's Degree is required. Experience working with mental health, crisis intervention, and managing trauma-triggered behavior. Excellent time management skills; stress-resistant, flexible, and a team player. Open to feedback; strong organizational skills. Willingness to perform CPR/First Aid/AED/CPI/Naloxone. Preferred experience working with the forensic population. Knowledge of AWARDS is a plus. Hours: Full-Time, 35 hours per week, with a variable schedule that may include weekends. The Bridge Inc. is an Affirmative Action / Equal Opportunity Employer

Job Details New York, NY High School Diploma/GED $40000.00 - $44000.00 HourlyDescription The Bridge offers supportive housing and behavioral health services to vulnerable New Yorkers facing behavioral health and substance use challenges. We provide individuals with the tools they need to pursue their dreams and live meaningful lives. The Bridge envisions a world where adults experiencing serious mental illness can live and thrive within their communities. As a recognized leader in developing and operating supportive housing and community-based programs, The Bridge has 70 years of experience helping New Yorkers with mental illness, including those affected by homelessness, incarceration, and institutionalization. Scope of Position: The Bridge is seeking dedicated and compassionate Case Managers to join our mission of changing lives by offering help, hope, and opportunity to the most vulnerable members of our community. Case Managers provide essential supportive services to formerly homeless adults diagnosed with serious mental illness and/or substance use disorders, helping them maintain stable housing and achieve greater independence. Responsibilities include connecting clients to benefits, healthcare, and community resources; completing timely documentation; conducting home visits; and providing crisis intervention as needed. This role requires strong organizational, communication, and interpersonal skills, as well as a commitment to delivering culturally sensitive, person-centered care in accordance with agency and regulatory standards. Essential Position Functions: Provide case management, including benefits assistance, help complete housing applications, provide links to primary and behavioral health care in the community, and housing referrals to adults diagnosed with serious mental illness and/or substance abuse disorders. Timely completion of required documentation for every client contact as per agency policy, Medicaid, and OMH regulations. Assist in preparing the program for audits. Provide crisis intervention, as necessary. Compliance with requirements, including facilitating appropriate admissions and discharges, maintaining census, documentation, and incident reporting. Liaise with other departments and outside agencies. Ability to work with consumers/residents, families, and staff in a caring and respectful manner, and with due understanding of and consideration for cultural differences. Conduct apartment visits in the community on multiple floors, utilizing stairs. Provide escorts to clients throughout the community utilizing public transportation. Immediately report serious incidents, serious incident allegations, incidents, or sensitive situations to supervisors. Completes incident reports in accordance with Bridge policy. Accounts for consumers, perform diligent searches, and file missing person reports on consumers not accounted for in accordance with policy and procedures. Attend staff meetings, supervision, and trainings as required. Any other duties as may be assigned. Qualifications Bachelor's Degree preferred. Experience working with mental health, crisis intervention, and managing trauma-triggered behavior. Excellent time management and organizational skills. Team player who is stress-resistant, flexible, creative, and open to feedback. Willingness to perform CPR/First Aid/AED/ Naloxone. Preferred knowledge of AWARDS. The Bridge Inc. is an Affirmative Action / Equal Opportunity Employer

This Role is eligible for a Sign-On Bonus. If you are seeing this role in Indeed, Career Builder, Zip Recruiter or any other site, please visit our Career Page ************************************************** to be considered for the opportunity We're Looking for Case Managers! Non-profit specialists can work anywhere…. The BEST work with us. A nationally recognized comprehensive Health and Human Services Agency, with over 60 programs across New York City and greater New York Area. Samaritan Daytop Village, serves over 33,000 New Yorkers annually within your neighborhoods and communities so our success depends on those we employ. The Role Case Manager I is an entry-level counseling/case management position. The Case Manager I provides case management/substance abuse counseling/advocacy services to an assigned caseload and participates as a member of an interdisciplinary treatment team to facilitate the client recovery/rehabilitation process. These goals are accomplished by providing individual and group counseling, making appropriate interventions as needed and contributing to the healthy integrity of the therapeutic/program environment. What You Will Do Depending on site will perform some or all of the following: Provides case management/advocacy services to an assigned caseload. Participates in monitoring therapeutic environment to ensure that behavioral guidelines are followed, a therapeutic milieu is maintained and interpersonal relationships remain positive. Provides individual counseling and facilitation of caseload group meetings and other assigned groups. Provides psycho-education and counseling germane to chemical dependency and relapse prevention. Administers appropriate behavioral interventions as needed. Participates in assessment screenings to determine client needs/preferences; formulates and implements treatment, transition and discharge/continuing care planning collaboratively with individual clients. Facilitates re-socialization process of clients by serving as a role model. Provides role modeling regarding ethical and professional conduct. Assumes staff-on-duty assignments as requested, including observation of urine specimen collection. Assumes responsibility for medication management including the direct observation of clients during medication pass for adherence to their prescribed medication regime. Conducts facility/safety runs and room checks as assigned to visually assess clients for use of alcohol/ drugs or environment of care for unsafe conditions. Ensures maintenance of accurate, complete, timely and high-quality client records and reporting of client information that comply with external regulatory standards and agency policy and procedure. Complies with 42 CFR confidentiality and HIPAA privacy and security regulations. Adheres to all responsibilities and duties of a New York State mandated reporter. Works cooperatively with other staff as a member of the interdisciplinary team. Functions as a liaison/advocate to clients' families and/or other agencies as needed. Provides outreach/education/prevention services to the local community, schools, groups, and agencies as necessary and as approved by management staff. Provides crisis intervention/management, generating referrals to agency or external mental health providers or other service providers, as indicated. Performs other duties as requested. High School Diploma or equivalent. Completion of 350 CASAC clock hours completed preferred. One year of prior Case Manager experience in a Human Services setting. Strong individual and group counseling skills. Working knowledge of substance abuse treatment modalities and client self-help/support modalities. Strong writing skills, competencies in writing goal based/person centered treatment plans and progress notes. Ability to participate in CPR and First Aid training. Good organizational skills Able to read, write, speak and understand English At some sites, bilingual in Spanish is preferred Strong interpersonal skills to interact effectively with clients, staff and outside contacts Proficiency with Microsoft office (Word, Excel, Power Point, Outlook) Willing to travel in the community. Who You Will Be Associates Degree Energetic and flexible self-starter with highly developed skills to respond to changing priorities. A team player. Ability to multi-task and work towards tight deadlines.

Job Details Management New York, NY Full Time Graduate Degree $70000.00 - $72900.00 Salary/year Nonprofit - Social ServicesDescription JOB TITLE FLSA STATUS SALARY PROGRAM MANAGER Coordinator of Intensive Case Management Non-Exempt $70,000-$72,900 Drop-In Center Assistant Director of Mental Health Services WORKDAYS [ X ] Monday [ X ] Tuesday [X ] Wednesday [ X] Thursday [X ] Friday [X ] Saturday [ X] Sunday 35 hours/week to include 4 weekdays and 1 weekend day, with one of these days being remote FUNCTION The Coordinator of Intensive Case Management is responsible for supervising the team of Intensive Case Managers, a subsection of the Mental Health Program. The ICM team provides substance use screenings and assessments, mental health referrals, housing referrals, treatment planning, advocacy, escorts, and coordination of services for homeless clients who are living with significant mental health diagnoses. The Coordinator will also provide site supervision at the Ali's Place (our Drop-In Center) and will provide clinical trainings to agency staff, and assist the Mental Health team as needed. TOP RESPONSIBILITIES Supervise a team of Intensive Case Managers under the SAMHSA contract and ensure program deliverables. Provide site supervision and mental health support at drop-in center such as crisis de-escalation, suicide assessments, trainings, and other relevant needs. Maintain a caseload to provide ongoing intensive case management services (crisis counseling, treatment planning, housing referrals, advocacy, escorts, and discharge planning) to. Coordinating with housing leadership and case managers to manage bed placements into AFC housing programs. Assist the Mental Health team as needed (Crisis debriefing, clinical coordination, trainings). Participate in weekly treatment planning meetings and provide clinical knowledge and expertise about mental health concerns to direct care staff. Attend weekly staff meetings, care coordination meetings, provide individual weekly supervision to team members, supervise interns when applicable. EDUCATION REQUIREMENTS [ ] High School [ ] Vocational Training [ ] Undergraduate Degree [ X] Masters Degree MSW degree from a CSWE accredited school of social work required; LMSW/LCSW preferred. SIFI preferred. SKILL REQUIREMENTS TGNCNB Competency Proficient communication and writing skills. Knowledge of psychosocial needs of LGBTQ/homeless population. Basic assessment and/or interviewing. Computer and technology, data entry and documentation. Familiarity with trauma informed care and harm reduction. PREFERRED QUALITIES Must be knowledgeable in the skills of therapeutic engagement, substance use and abuse, as well as mental illness. Supervisory experience is preferred. Transgender & gender non-conforming people are encouraged to apply. Bilingual (Spanish/French and/or Russian) speakers encouraged to apply. Qualifications Must have LMSW. LCSW preferred.