Interim director-information technology jobs near me - 562 jobs

A specialized professional services firm is seeking a Senior Manager to lead client engagements and mentor teams in San Francisco. The role involves direct client interaction, project management, and enhancing firm relationships. Candidates should have over 7 years of public accounting experience, preferably with a CPA and a strong technical accounting background. Opportunities for growth and a collaborative culture are emphasized, including flexible working arrangements. #J-18808-Ljbffr

The Radiology Partners IT Team is seeking a driven, high-performing, experienced IT Imaging Services (IIS) Optimization Manager aimed at improving the efficiency, performance, and scalability of our IT infrastructure, systems, and processes. The ideal candidate would assist in managing and supporting the Radiology Partners solutions and services. Additionally, the candidate will be responsible for identifying areas for optimization, leading cross-functional projects, and implementing best practices to ensure that our IT operations support business growth, reduce costs, and enhance overall system performance. This role will work remotely with end users who utilize the provided Radiology Partners IT systems. The candidate must have the skills to identify, communicate, and resolve IT Imaging System issues to maximize the efficiency and benefit of the Radiology Partners IT team. This role requires a highly motivated team member dedicated to delivering value and exceptional personalized customer experiences. WHO WE ARE AND WHAT WE DO: Radiology Partners, through its owned and affiliated practices, is a leading radiology practice in the U.S., serving hospitals and other healthcare facilities across the nation. As a physician-led and physician-owned practice, our mission is to transform radiology by innovating across clinical value, technology, service, and economics, while elevating the role of radiology and radiologists in healthcare. Using a proven healthcare services model, Radiology Partners provides consistent, high-quality care to patients, while delivering enhanced value to the hospitals, clinics, imaging centers and referring physicians we serve. WHY RADIOLOGY PARTNERS: * Competitive Benefits package - Eligibility starts the month after hire, with tiered options to choose from. * Compensation Reviews, Career Growth Opportunities * Flexible Remote Schedules * Generous PTO Plans and Paid Holidays * Proudly Certified as a Great Place to Work for Five Consecutive Years POSITION DUTIES AND RESPONSIBILITIES: * Manage the IT Optimization Team aiming to implement IT optimization strategies focused on improving system performance, scalability, and operational efficiency. * Lead and mentor a team of Clinical Application and IT specialists focused on system performance and optimization. * Collaborate with IT leadership to align optimization efforts with broader business and technology goals. * Identify inefficiencies in existing IT operations, systems, and workflows, and propose solutions to streamline processes. * Lead and manage the initiatives to automate repetitive tasks and improve resource utilization across IT services and infrastructure. * Oversee and be accountable for Service Now Problem Ticket management, ensuring that problem tickets are updated and progressing toward final resolution. * Oversee the implementation of performance monitoring tools and practices to track system performance and identify areas for improvement. * Oversee the Optimization Team's efforts toward improving system performance, reducing downtimes, and continuously improving resource utilization. * Identify areas for cost reduction within the IT infrastructure, including hardware, software, and cloud resources. * Work closely with internal teams, including Network Operations, Software Development, Customer Success to align IT systems with business objectives. * Act as a liaison between IT and other service lanes to ensure smooth collaboration and optimization of cross-functional processes. * Provide guidance and training to team members on optimization techniques, best practices, and new technologies. * Lead and manage optimization projects from the inception to completion, ensuring timelines, budgets, and quality standards are met. * Ensure that optimization projects are aligned with Radiology Partners' strategic goals and deliver measurable improvements in efficiency. Identify and mitigate risks related to system performance and reliability, ensuring business continuity. * Ensure optimization efforts comply with security and data privacy regulatory and industry standards. * Promote a culture of continuous improvement, encouraging innovation and new approaches to optimize technology use. * Be highly proficient in the configuration, implementation, testing, and support of worklist products, PACS, Worklists, Vendor Neutral Archive (VNA), and Voice Recognition (VR) systems used by Radiology Partners. * Be highly proficient in configuring and supporting additional Clinical IT products such as Advanced Visualization, AI platforms, Natural Language Processing platforms, Analytics, or other platforms utilized in imaging workflow. * Proficiency in troubleshooting VPN tunnels configurations. * Have a full understanding of how Imaging IT systems work with one another on the server side and diagnostic reading workstations. * Interface with PACS, modalities, advanced visualization tools, and other solution vendors to implement solutions and troubleshoot issues in a timely manner. * Be responsible for IT activities related to user access, incidents, service interruptions, and planned downtimes. Also, document and communicate processes to IT to ensure a consistent user experience. * Identify trends of recurring issues for clients, radiologists, and IT, and manage problems by working with internal and vendor resources to achieve a permanent solution. * Ensure proper notification and communication of ongoing issues to the team and provide work-around solutions until a permanent resolution is established. * Utilize the Service Now ticketing system to document solutions and ensure proper communication of resolutions to customers. * Manage planned and unplanned downtimes following Radiology Partners standard downtime procedures and escalate as needed. * Maintain accurate records of customer interactions, technical issues, and resolutions. * Coordinate upgrades and follow Radiology Partners change management processes. * Serve as the escalation point for any concerns, requests, or work not being managed by IT in a timely manner. * Ensure that systems, solutions, and processes are in place to meet the needs of internal and external clients. * Utilize the Radiology Partners IT Team to ensure the technical needs of the radiologists are met. * Build and maintain strong relationships with customers and provide tailored solutions to ensure their success. * Promote a culture of communication and cooperation among teammates, ensuring that knowledge and resources are shared effectively to enhance team performance and customer satisfaction. * Work closely with clinical and IT leadership and teammates to improve work relationships, build morale, and increase productivity and retention. * Work evenings and overnight as needed * Up to 25% travel * Occasional on-call to support the practices DESIRED PROFESSIONAL SKILLS AND EXPERIENCE: * Minimum of 5-7 years of experience in IT management, with a focus on system performance, optimization, and process improvement. * Bachelor's degree in health information systems or a related discipline preferred, or five years or more of diverse work experience in IT. * Healthcare experience, particularly in radiology, is favored. * Strong customer focus with a proven ability to understand customer and stakeholder insights and develop strategies and IT solutions to meet these customer needs. * Strong analytical and problem-solving skills to diagnose issues and implement effective solutions. * Strong leadership and team management abilities, with experience developing and mentoring staff. * Excellent communication and interpersonal skills, with the ability to collaborate across service lanes and present findings to senior leadership. * Exceptional work ethic with the ability to self-start and work independently or as part of a diverse team. * Detail-oriented and organized with the ability to easily identify areas that require improvement. * Impeccable communication and interpersonal skills necessary to ensure proper alignment with the broader organization and enterprise strategies and to lead the team towards that alignment. * Direct experience in meeting with and customizing solutions at the client level is preferred. * Ability to foster a collaborative environment, encouraging open communication and teamwork to achieve common goals. * A proactive approach to customer success with a commitment to understanding, meeting, and exceeding customer needs. * A fast learner who is adaptable to new technologies and applications. * Possess a positive attitude and demonstrate honesty and integrity in all endeavors COMPENSATION: The salary range for this position is $90,000-$110,000. Final determinations may vary based on several factors including but not limited to education, work experience, certifications, geographic location etc. This role is also eligible for an annual discretionary bonus. In addition to this range, Radiology Partners offers competitive total rewards packages, which include health & wellness coverage options, 401k benefits, and a broad range of other benefits such as family planning and telehealth (all benefits are subject to eligibility requirements). Radiology Partners is an equal opportunity employer. RP is committed to being an inclusive, safe and welcoming environment where everyone has equal access and equitable resources to reach their full potential. We are united by our Mission to Transform Radiology and in turn have an important impact on the patients we serve and the healthcare system overall. We hold that diversity is a key source of strength from which we will build a practice culture that is inclusive for all. Our goal is to empower and engage the voice of every teammate to promote awareness, compassion and a healthy respect for differences. CCPA Notice: When you submit a job application or resume, you are providing the Practice with the following categories of personal information that the Practice will use for the purpose of evaluating your candidacy for employment: (1) Personal Identifiers; and (2) Education and Employment History. Radiology Partners participates in E-verify. Beware of Fraudulent Messages: Radiology Partners will never request payment, banking or other financial information in exchange for interviews or as part of the hiring process. Additionally, we will not send checks for deposit into your bank account at any stage of recruitment. All communication during the interview and hiring process should come from an email address ending in "@radpartners.com." If you suspect you are receiving a fraudulent job offer or solicitation from Radiology Partners or one of our local practices, please email **********************to notify our team.

AAA Club Alliance is looking for a Corporate Travel Technology Manager to join our dynamic Corporate Travel team. The Manager, Corporate Travel Technology is responsible for leading the strategy, integration, and performance of our travel technology platform and team. This role drives continuous improvement, innovation, and operational efficiency across our corporate travel ecosystem - ensuring a seamless traveler experience, optimized internal processes, and strong client satisfaction. The Manager serves as the subject matter expert on our travel technology stack, evaluates and implements new tools and integrations, and effectively represents our products and services to both clients and prospects. Why AAA? At AAA, we provide a reliable and supportive work environment with plenty of opportunities for career growth. Work-Life Balance: Hybrid Schedule: This role follows a hybrid schedule consisting of two remote dates and three on-site workdays at one of the office locations which include Cincinnati, OH, Worthington, OH, Lexington, KY, or Wilmington, DE. Paid Holidays: Celebrate eight paid holidays throughout the year. Generous Paid Time Off: Accrue over three weeks of paid time off during your first year. Paid Volunteer Time Off: Make a difference in your community with paid time off to volunteer. Rewards and Benefits: The starting base compensation for this position is $70,965 to $133,545. Actual pay will be adjusted based on experience, geographic location, and other job-related factors as permitted by law. Annual Bonus and Annual Merit Increase Eligibility. Medical, Dental, Vision, and Prescription Coverage: Take care of your health with our comprehensive benefits package. 401(K) Plan: Save for your retirement with our company-matched 401(K) plan, up to 7%. Tuition Reimbursement: Invest in your future with our tuition reimbursement program. AAA Premier Membership: Enjoy complimentary AAA Premier level membership benefits. Key Responsibilities: Technology Strategy & Innovation Research and evaluate emerging travel technologies and third-party tools to identify opportunities for efficiency gains, revenue growth, and improved client experience. Develop business cases and ROI analyses to support technology investments and enhancements. Recommend and implement creative, automated solutions to reduce manual processes, transaction time, and operational costs. Platform Management & Integration Oversee the deployment, integration, and optimization of all travel technology products and systems (online booking tools, mid-office automation, data management, and reporting solutions). Lead planning, testing, and implementation of new products and processes, ensuring robust communication and change management across the organization. Partner with IT to maintain secure, compliant, and high-performing system operations within the corporate technology framework. Team & Vendor Leadership Manage a multidisciplinary technical team, including online booking experts, data and automation specialists, and implementation staff. Build strong relationships with technology vendors, overseeing performance, service levels, and contract compliance. Collaborate with Operations and Workforce Management leaders to benchmark performance, improve productivity, and deliver consistent service excellence. Client & Internal Partnership Analyze client requirements and design innovative, technology-driven solutions that enhance satisfaction and program value. Support client implementations and presentations as a subject matter expert on our technology platform. Partner with internal Operations teams to streamline workflows, reduce training needs, and enhance policy compliance. Reporting & Quality Oversee travel reporting systems, ensuring accuracy, accessibility, and alignment with client and business needs. Manage the CORE quality control system, auditing, ticketing, and communication processes to maintain operational integrity. Lead the Corporate Travel technology response to ACA TQS5 standards and related compliance initiatives. Other 25-30% Travel is required for this position. Perform additional duties as assigned in support of Corporate Travel strategic objectives. Qualifications Bachelor's degree in Business, Information Systems, or related field (or equivalent experience). 7+ years of experience in corporate travel technology management, travel operations, or systems integration. At least 3 years' leadership experience. Proven experience implementing and managing travel technologies such as online booking tools, GDS integrations, and reporting/analytics platforms. Strong leadership, communication, and project management skills with the ability to influence at all organizational levels. Demonstrated analytical and problem-solving capabilities with a focus on innovation and client satisfaction. Full time Associates are offered a comprehensive benefits package that includes: Medical, Dental, and Vision plan options Up to 2 weeks Paid parental leave 401k plan with company match up to 7% 2+ weeks of PTO within your first year Paid company holidays Company provided volunteer opportunities + 1 volunteer day per year Free AAA Membership Continual learning reimbursement up to $5,250 per year And MORE! Check out our Benefits Page for more information ACA is an equal opportunity employer and complies with all applicable federal, state, and local employment practices laws. At ACA, we are committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and customers. We strive to attract and retain candidates with a passion for their work and we encourage all qualified individuals to apply. It is ACA's policy to employ the best qualified individuals available for all positions. Hiring decisions are based upon ACA's operating needs, and applicant qualifications including, but not limited to, experience, skills, ability, availability, cooperation, and job performance. Job Category: Information Technology

Please know that we do require each candidate to participate in completing the Epic Sphinx test as part of our consideration process. Who We Are: SolutionHealth is an integrated health system uniquely focused on providing access to high-value, primary, and specialty care that meets the growing needs of the communities we serve. Our IT department is diverse, strategic, and innovative focusing on patients, community, clinicians, outcome, safety, and quality. It's an exciting time at SolutionHealth as we continue to advance our technology platforms. About the Job: Responsible for the day-to-day leadership and management of the assigned team. Takes actions to protect the confidentiality, integrity, and availability of data. General schedule Monday-Friday, Eastern time business hours with some flexibility. This position requires an appropriate virtual home office environment, working remotely. The role routinely uses standard office equipment such as computers and mobile devices. Travel is occasionally required to support business requirements for Go-Live installations or training which may require travel by air, vehicle, or train. This position requires a current certification in Resolute HB or Resolute PB, a more suitable candidate will have both and possibly even additional Epic certs. What You'll Do: * Creates a positive and motivating environment, centered in feedback & development, that values, encourages & supports engagement of a diverse staff * Delegates work in a way that is empowering & engaging, assuming responsibility for the outcomes of self & others. Clearly assigns responsibility for tasks and decisions, sets clear objectives and measures, provides immediate feedback while monitoring results * Possesses clinical / business /technical knowledge and skills to enable moving beyond traditional ways of doing things to push past the status quo * Possesses expert operational and systems to act as in an advisory capacity to identify, design, and implement technological solutions to business needs * Fosters a culture of collaborative and transparent communication with staff, internal information technology teams, and management, along with external business partners, stakeholders, and vendors * Provides leadership in difficult situations/conflicts and reads situations quickly to find common ground/achieve cooperation Who You Are: Education: * Bachelor's degree or equivalent in Computer Science or related field or a bachelor's degree in a healthcare-related field. Master's degree in cyber security preferred. Licensure/Certification: * Certification in Resolute HB or Resolute PB, Required Experience: Minimum of 5 years of IT/Clinical/Operational experience in the healthcare industry, as well as management experience is required. Management experience, specifically as an Application Manager, Application Lead, Project Manager or equivalent role is preferred. Relevant software experience is also preferred, specifically with healthcare applications used by the organization. Healthcare Clinical/Business Leaders with significant knowledge of IT applications and demonstrated associated skills may be considered. Why You'll Love Us: * Health, dental, prescription, and vision coverage for full-time & part-time employees * Short-term disability, long-term disability, and life insurance coverage * Competitive pay * Tuition Reimbursement * 403(b) Retirement Savings Plan And more! Work Shift: General schedule Monday-Friday, Eastern time business hours. Occasional requirements to cover special events/staff requirements during hours outside those generally worked maybe necessary. Participation in a leadership on-call schedule rotation is required. SolutionHealth is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, disability status, veteran status, or any other characteristic protected by law.

Symetra has an exciting opportunity to join our team as an IT Category Manager! About the role In this role, you'll lead sourcing and procurement for IT categories including software, SaaS, hardware, cloud, AI, telecom, and professional services. You will negotiate contracts, manage supplier relationships, and drive sourcing strategies to optimize cost, quality, and performance. What You will Do Negotiate and draft complex contracts, amendments, and SOWs. Partner with stakeholders and legal teams to ensure compliance and risk management. Lead RFx processes, market analysis, and supplier evaluations. Develop sourcing strategies and maintain vendor performance metrics. Improve processes to strengthen vendor management capabilities. Handle renewals, renegotiations, and procurement of IT tools and services. Why Work at Symetra Here's what some of our employees have to say about why they work at Symetra: "If you want to work for a company that is always considering its employees while working towards sustainable growth this is that company. Within Symetra, there is always innovation, empowerment, and growth opportunities, all while providing us with a great work/life balance and incredible benefits for a very reasonable cost!" - Cindy J. G., Sr. Product Owner "We're big enough to make an impact on the country, but small enough to care and know who you are and what you're contributing to the organization. All new ideas are welcome!" - Stephanie F., VP Customer Service & Operations What we offer you Benefits and Perks We don't take a "one-size-fits-all" approach when it comes to our employees. Our programs are designed to make your life better both at work and at home. Flexible full-time or hybrid telecommuting arrangements Plan for your future with our 401(k) plan and take advantage of immediate vesting and company matching up to 6% Paid time away including vacation and sick time, flex days and ten paid holidays Give back to your community and double your impact through our company matching Want more details? Check out our Symetra Benefits Overview Compensation Salary Range: $103,300 - $172,200 plus eligibility for annual bonus program Who You Are High school diploma required; bachelor's degree preferred. Certifications or designations relevant to the field highly preferred (CPM, CSMP, CSM, PMP, Six Sigma). 5+ years of relevant experience in IT sourcing and vendor management required. Strong project management and communication skills. Skilled negotiator with strong analytical and problem-solving abilities. Strategic thinker who influences and mentors others. Excellent at relationship building and driving consensus. Collaborative, adaptable, and effective in complex environments. Excels at organization and applies high attention to detail. We empower inclusion At Symetra, we aspire to be the most inclusive insurance company in the country. We're building a place where every employee feels valued, respected, and has opportunities to contribute. Inclusion is about recognizing our assumptions, considering multiple perspective, and removing barriers. We accept and celebrate diverse experiences, identities, and perspectives, because lifting each other up fuels thought and builds a stronger, more innovative company. We invite you to learn more about our efforts here. Creating a world where more people have access to financial freedom Symetra is a national financial services company dedicated to helping people achieve their financial goals and feel confident about the future. In our daily work, we're guided by the principles of Value, Transparency and Sustainability. This means we provide products and services people need at a competitive price, we communicate clearly and openly so people understand what they're buying, and we design products--and operate our company--to stand the test of time. We're committed to showing up for our communities, lifting up our employees, and standing up for diversity, equity and inclusion (DEI). Join our team and help us create a world where more people have access to financial freedom. For more information about our careers visit: careers Work Authorization Employer work visa sponsorship and support are not provided for this role. Applicants must be currently authorized to work in the United States at hire and must maintain authorization to work in the United States throughout their employment with our company. Please review Symetra's Remote Network Minimum Requirements: As a remote-first organization committed to providing a positive experience for both employees and customers, Symetra has the following standards for employees' internet connection: Minimum Internet Speed:100 Mbps download and 20 Mbps upload, in alignment with the FCC's definition of "broadband." Internet Type:Fiber, Cable (e.g., Comcast, Spectrum), or DSL. Not Permissible:Satellite (e.g., Starlink), cellular broadband (hotspot or otherwise), any other wireless technology, or wired dial-up. When applying to jobs at Symetra you'll be asked to test your internet speed and confirm that your internet connection meets or exceeds Symetra's standard as outlined above. Identity Verification Symetra is committed to fair and secure hiring practices. For all roles, candidates will be required (after the initial phone screen) to be on video for all interviews. Symetra will take affirmative steps at key points in the process to verify that a candidate is not seeking employment fraudulently, e.g. through use of a false identity. Failure to comply with verification procedures may result in: Disqualification from the recruitment process Withdrawal of a job offer Termination of employment and other criminal and/or civil remedies, if fraud is discovered

About the Role We're seeking a battle-tested IT Service Manager who thrives in the high-pressure, high-performance world of Managed Service Providers (MSPs). If you know how to balance 100+ open tickets, manage demanding clients, and still keep your team motivated, focused, and accountable - you're exactly who we're looking for. This isn't a cushy corporate IT gig. It's an MSP leadership role - fast-paced, unpredictable, and client-driven. Your mission: keep the service desk running like a well-oiled machine, ensure SLA compliance, manage escalations, and lead a team that delivers excellence every day. Key Responsibilities Own the Service Desk: Oversee all daily operations, ensuring SLA targets are consistently met and client satisfaction remains high. Lead & Develop the Team: Manage, coach, and support L1-L3 engineers - driving accountability, growth, and performance. Ticket & Escalation Management: Prioritize and manage ticket flow efficiently while balancing urgency, client demands, and team workload. Data-Driven Management: Monitor and report on key metrics - response times, resolution rates, SLA adherence, and client satisfaction scores. Continuous Improvement: Enforce process discipline while identifying automation opportunities and workflow optimizations. Client Relationship Management: Build strong client trust, lead difficult conversations, and de-escalate service issues with professionalism and confidence. Cross-Functional Collaboration: Work closely with project teams, vCIOs, and account managers to align support services with overall client strategy. What You Bring Proven MSP Experience: Demonstrated success managing a service desk in an MSP environment. Leadership Skills: Ability to motivate, coach, and hold technical teams accountable in high-pressure settings. Technical Depth: Hands-on experience with Microsoft 365, Azure, networking, and security environments. Tool Expertise: Proficiency with PSA/RMM systems such as ConnectWise, NinjaOne, IT Glue, or equivalent. Crisis Management: Calm, confident handling of client escalations and technical emergencies. Analytical Mindset: Ability to interpret metrics and make informed operational decisions.

Sumitomo Pharma Co., Ltd., is a global pharmaceutical company based in Japan with operations in the U.S. (Sumitomo Pharma America, Inc.), focused on addressing patient needs in oncology, urology, women's health, rare diseases, cell & gene therapies and CNS. With several marketed products and a diverse pipeline of early- to late-stage investigational assets, we aim to accelerate discovery, research, and development to bring novel therapies to patients sooner. For more information on SMPA, visit our website ********************************** or follow us on LinkedIn. Summary We are seeking a highly motivated and experienced Director, IT Supply Chain and Quality to play a pivotal role in our ongoing digital transformation journey. Reporting to the Sr. Director of IT, this leadership position will be responsible for defining the strategic direction, leading the implementation, and ensuring the optimal utilization of SAP S/4HANA across key pharmaceutical business functions. The ideal candidate will possess deep functional and technical expertise in the core SAP modules critical to Production Delivery, Supply Chain, Quality Management (QM), Manufacturing (PP/ME), Extended Warehouse Management (EWM), Intercompany, and Direct Procurement (MM) within a regulated environment. This is a challenging and rewarding opportunity for a seasoned SAP professional to make a significant impact on our organization's operational efficiency, compliance, and effectiveness. Key Responsibilities Strategic Leadership & Roadmap Define and own the SAP S/4HANA functional and solution roadmap aligned with the company's digital transformation strategy and business goals in the pharmaceutical sector. Serve as the primary solution architect and functional expert for all integrated S/4HANA modules (focusing on PP, MM, QM, SD, EWM, and related master data). Lead the translation of complex business requirements into scalable, compliant, and efficient SAP S/4HANA solutions, leveraging best practices, fit-to-standard analysis, and industry knowledge. Manage a portfolio of SAP projects and enhancement initiatives, ensuring alignment with budget, timeline, and quality standards. Implementation & Optimization Direct and govern end-to-end SAP S/4HANA implementation projects from blueprinting, configuration, testing, go-live, through post-implementation support. Oversee the functional design and configuration for core business processes including: Procurement: Direct, Intercompany, and Source-to-Pay processes (MM, integration). Supply Chain & Manufacturing: Production planning (PP), execution (ME integration), inventory management, and material requirements planning (MRP). Quality & Compliance: Quality Management (QM) processes, including batch management, inspection plans, stability studies, and integration with manufacturing and logistics. Warehouse & Logistics: Advanced/Embedded Warehouse Management (EWM) for a regulated warehouse environment. Ensure that all SAP solutions adhere to GXP, FDA, and other regulatory requirements applicable to the pharmaceutical industry, including validation and documentation standards. Team Management & Governance Lead, mentor, and manage a team of internal SAP functional consultants, solution architects, and external system integrators. Establish and enforce robust SAP governance processes, including change management, release management, and documentation standards. Act as the key interface between the IT department, Business Process Owners, and Executive Leadership. Qualifications 15+ years of progressive experience in SAP functional and solution delivery, with at least 7 years of direct experience leading SAP S/4HANA implementation or large-scale transformation projects. Deep, hands-on functional expertise across multiple core SAP modules, specifically: PP (Production Planning), QM (Quality Management), MM (Materials Management), and EWM (Extended Warehouse Management). Demonstrated experience in a highly regulated industry (Pharmaceutical, Biotech, or Medical Device), with a clear understanding of GXP, validation, and compliance requirements. Proven track record of success in a leadership capacity, managing large, complex, cross-functional teams and projects. Education & Technical Skills Bachelor's or Master's degree in Computer Science, Information Technology, Engineering, or a related field. Strong understanding of S/4HANA architecture, Fiori apps, embedded analytics, and modern SAP integration technologies. Exceptional communication, presentation, and interpersonal skills with the ability to influence and align stakeholders at all levels of the organization. The base salary range for this role is $186,880 to $233,600. Base salary is part of our total rewards package which also includes the opportunity for merit-based salary increases, short incentive plan participation, eligibility for our 401(k) plan, medical, dental, vision, life and disability insurances and leaves provided in line with your work state. Our robust time-off policy includes flexible paid time off, 11 paid holidays plus additional time off for a shut-down period during the last week of December, 80 hours of paid sick time upon hire and each year thereafter. Total compensation, including base salary to be offered, will depend on elements unique to each candidate, including candidate experience, skills, education and other factors permitted by law. Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Confidential Data: All information (written, verbal, electronic, etc.) that an employee encounters is considered confidential. Compliance: Achieve and maintain Compliance with all applicable regulatory, legal and operational rules and procedures, by ensuring that all plans and activities for and on behalf of Sumitomo Pharma America (SMPA) and affiliates are carried out with the "best" industry practices and the highest ethical standards. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Mental/Physical Requirements: Fast paced environment handling multiple demands. Must be able to exercise appropriate judgment as necessary. Requires a high level of initiative and independence. Excellent written and oral communication skills required. Requires ability to use a personal computer for extended periods of time. Sumitomo Pharma America (SMPA) is an Equal Employment Opportunity (EEO) employer Qualified applicants will receive consideration for employment without regard to race; color; creed; religion; national origin; age; ancestry; nationality; marital, domestic partnership or civil union status; sex, gender; affectional or sexual orientation; disability; veteran or military status or liability for military status; domestic violence victim status; atypical cellular or blood trait; genetic information (including the refusal to submit to genetic testing) or any other characteristic protected by law.

Director of IT Architecture REMOTE Salary Range: $171,000-$190,000 per year Reporting to the Sr. Director of IT Technology, we are seeking a polished and highly technical Director of IT Architecture to lead the enterprise architecture strategy for a growing healthcare organization. This role oversees Network, Cloud, and Systems Architecture, ensuring technology solutions align with business objectives, regulatory requirements, and emerging healthcare technologies. You will partner closely with IT leadership and business stakeholders to drive innovation, interoperability, security, and cost optimization. Key Responsibilities Strategic Leadership & Architecture Roadmap Define and execute enterprise IT architecture strategy aligned with clinical, operational, and business goals Lead and mentor teams across Network, Cloud, and Systems Architecture Establish governance, standards, and best practices ensuring compliance (HIPAA, HITECH, HITRUST) Evaluate and integrate emerging technologies (AI, ML, microservices) Ensure infrastructure scalability, availability, performance, and strong ROI on architecture initiatives Architecture & Implementation Oversee secure, high-performance network architecture (SD-WAN, VPNs, firewalls) Lead cloud architecture initiatives including hybrid and multi-cloud strategies (AWS-focused) Guide systems architecture supporting enterprise and clinical platforms, including EHR/EMR (Epic) Drive automation and common tooling (Terraform, Kubernetes, Docker, Jenkins, AWS CDK, CloudFormation) Collaboration, Risk & Performance Serve as liaison between IT leadership and architecture teams Partner with Security to enforce cybersecurity frameworks and protect patient data Establish KPIs, manage risk, optimize IT spend, and ensure system reliability and scalability Required Qualifications Bachelor's degree in Computer Science, IT, Healthcare Informatics, or related field 10+ years of progressive IT architecture experience, including 5+ years in leadership Strong experience in: Network Architecture (SD-WAN, security protocols, healthcare data exchange) Cloud Architecture (AWS, Well-Architected Framework, hybrid environments) Observability platforms (Datadog, Dynatrace, New Relic, Prometheus/Grafana) Preferred Qualifications Master's degree Certifications: AWS Solutions Architect Professional, AWS Security, Azure Architect, CISSP, CCNP, HITRUST, or FinOps Key Skills Systems architecture expertise (M365, virtualization, storage, disaster recovery) Healthcare IT standards (HL7, FHIR, DICOM) Strong leadership, communication, and stakeholder engagement skills Strategic mindset with the ability to connect technology decisions to patient care and financial outcomes Interested!? Apply today! You can also... Call or text Olivia Sloane from KA Recruiting at 617-746-2743 Email your resume to olivia@ka-recruiting.com with your contact info and availability

Director of Information Technology (IT) Working with our business partners to create, improve and sustain industry and infrastructure. Orbital Engineering has been driven by this core purpose for more than 50 years - energizing Orbital team members and helping our clients solve challenging and complex problems with innovative engineering, inspection, and construction solutions. Orbital team members are guided by the fundamental beliefs of building trusted relationships, personal accountability, innovation, and excellence in everything we do. Orbital is looking for others to join our team to continue activating our purpose and embrace our values. The Director of Information Technology (IT) is a senior leadership role responsible for building, leading, and modernizing Orbital Engineering's enterprise IT function across infrastructure, cybersecurity, systems administration, and end-user technologies. This position ensures that Orbital's IT environment is secure, scalable, compliant, and aligned with the company's business strategy and the Technology & Innovation (TIN) division's multi-year digital transformation roadmap. This is a fully remote position within the United States. The Director will drive the stability and performance of core business systems (e.g., UKG, Deltek Vantagepoint, Microsoft 365/Entra, Egnyte, Oracle, AWS), oversee enterprise networking and cloud environments, manage vendor relationships, and support ongoing SOC 2 Type II, data governance, and cybersecurity initiatives. This individual partners closely with Operations, Finance, HR, TIN Management, and the CTO to deliver reliable technology services and advance Orbital's future-state IT architecture. Essential Duties and Responsibilities Position duties include, but are not limited to, the following: IT Strategy & Leadership Develop and execute Orbital's enterprise IT strategy in alignment with corporate objectives and the TIN roadmap. Establish an IT operating model, governance structure, and performance standards for all IT services. Lead, mentor, and build a high-performing IT team, including enterprise systems, service desk, networking, cloud, and cybersecurity functions. Serve as the primary advisor to the CTO on enterprise IT needs, risks, and strategic investments. Infrastructure & Cloud Management Oversee corporate networking, servers, cloud environments (Azure, AWS, M365, Entra), and endpoint management. Lead modernization efforts including cloud migration, device lifecycle programs, IT standardization, and identity/access management. Develop policies and procedures for network resilience, server patching, asset management, and disaster recovery. Cybersecurity, Compliance & Risk Lead the operational execution of cybersecurity controls in partnership with the Information Security & Compliance Manager, who owns cybersecurity governance and compliance oversight. Support SOC 2 Type II readiness: evidence collection, control implementation, audit preparation, and continuous monitoring. Maintain security tools, identity governance, vulnerability management, and incident response protocols. Ensure compliance with PII handling procedures, vendor risk management, and data protection standards. Enterprise Systems & Business Applications Provide strategic oversight of Orbital's core enterprise applications, including Deltek Vantagepoint, UKG, Egnyte, Oracle Aconex, and Microsoft 365 collaboration tools. Lead and support the Enterprise Systems Manager, who is responsible for day-to-day system administration, configuration, updates, integrations, and user support. Ensure enterprise systems align with business processes across Operations, Finance, HR, and Project Management, driving efficiency and standardization. Oversee enterprise application governance, security controls, permissioning standards, and application change management, in partnership with the Enterprise Systems Manager. Collaborate with TIN managers to align IT architecture with product, data, and operational demands. IT Service Management (ITSM) & Operations Establish the overall IT service management framework, including SLAs, service delivery standards, and performance expectations. Provide leadership and strategic guidance to the IT Support Manager, ensuring consistent execution of daily support operations. Ensure effective ITSM tools, reporting, and metrics are in place for incident, request, and change management. Oversee major incident escalation, communication, and post-incident review, ensuring issues are resolved quickly and root causes are addressed. Champion a culture of continuous improvement in IT service delivery, user experience, and operational excellence. Monitor service performance data and partner with the IT Support Manager to drive efficiency, consistency, and reliability in IT operations. Vendor Management & Budgeting Manage strategic vendor relationships for hardware, software, cloud services, and MSP partners. Evaluate new technologies and cost-effective solutions that advance Orbital's enterprise architecture. Develop and oversee the IT budget, including forecasting, procurement, licensing, and contract renewals. Qualifications Required: Bachelor's degree in Information Technology, Computer Science, Information Systems, or related field. 10+ years of progressive IT experience, including 5+ years leading IT teams or functions. Strong technical knowledge across infrastructure, networking, cloud, cybersecurity, and enterprise systems. Experience supporting SOC 2, ISO 27001, NIST, or similar security/compliance frameworks. Proven ability to lead organizational change, build processes, and mature IT functions. Demonstrated success implementing IT governance, ITSM processes, and enterprise system improvements. Preferred: Experience in engineering, construction, field services, or industrial environments. Familiarity with Microsoft Cloud, AWS, Deltek, UKG, Egnyte, and Oracle. Certifications: CISSP, CISM, CCSP, ITIL, Azure Administrator/Architect, or similar. Experience participating in or leading digital transformation initiatives Orbital Engineering, Inc. has provided worldwide professional engineering and consulting services since 1969. Our commitment to quality, responsiveness, and attention to detail has earned us the reputation as a leading provider of engineering and design services. A commitment to excellence and hard work will be rewarded with a competitive salary, career advancement opportunities, and an excellent benefits package including medical, dental, vision, prescription drug, 401(k), and supplemental insurance. Orbital Engineering, Inc. is an Equal Opportunity Employer, EEO/AA/M-F-V-D. Orbital Engineering, Inc. seeks diversity among its employees. Reasonable accommodations may be made to enable individuals to perform the essential job functions. #LI-Remote

Pennant Services is seeking an experienced, hands-on IT Director. This role is responsible for overseeing IT hardware deployment and lifecycle management, supporting end users through onboarding and day-to-day operations, and continuously improving IT processes that support clinical and administrative staff. The ideal candidate understands the importance of reliability, security, and responsiveness in a healthcare setting and brings a strong process-driven and service-oriented approach. This role is on-site at our Service Center in Hartford. Key Responsibilities Team Leadership & Management Lead, mentor, and develop a team of IT Technicians supporting clinical and corporate staff Assign workloads, set priorities, and ensure timely resolution of IT requests across multiple locations Establish, maintain, and enforce standard operating procedures aligned with healthcare best practices Provide coaching, performance feedback, and training focused on service excellence and compliance Hardware & Asset Management Oversee procurement, configuration, deployment, and maintenance of IT hardware used in clinical and administrative environments, including laptops, desktops, tablets, and peripherals Manage IT asset inventory, lifecycle tracking, replacements, and secure decommissioning Standardize device builds and configuration processes to ensure consistency, security, and compliance Coordinate hardware deployment and refresh cycles to minimize disruption to patient care and operations End-User Support & Onboarding Own and continuously improve the IT onboarding experience for new hires, ensuring readiness on day one Ensure timely setup of hardware, system access, and required applications for clinical and non-clinical roles Provide responsive, customer-focused technical support for end users in fast-paced healthcare settings Serve as an escalation point for complex or high-impact issues affecting patient care or operations Systems, Access & Security Oversee user account provisioning and access management in accordance with role-based access principles Partner closely with HR, Compliance, and Operations teams to align onboarding and offboarding workflows Ensure adherence to security standards, device management policies, and data protection requirements Support audits and compliance initiatives by maintaining accurate documentation and controls Process Improvement & Documentation Evaluate IT workflows to identify inefficiencies and opportunities to improve service reliability and speed Design and implement scalable, repeatable IT processes that support growth and regulatory requirements Develop and maintain documentation, runbooks, and knowledge base resources for consistent service delivery Track service metrics and use data to drive continuous improvement initiatives Proactively identify risks and implement preventive measures to reduce downtime and support continuity of care Required Qualifications Proven experience in IT support, IT operations, or IT management within healthcare or services-based organizations Experience leading IT staff supporting multi-site or distributed environments Strong knowledge of end-user hardware, device configuration, and troubleshooting Experience supporting employee onboarding and user lifecycle management in regulated environments Demonstrated ability to build, improve, and document operational processes Strong communication skills with the ability to support clinical, administrative, and leadership stakeholders Preferred Qualifications Experience supporting healthcare organizations or other highly regulated industries Familiarity with healthcare compliance and security concepts (e.g., HIPAA, data privacy) Experience with IT service management frameworks and ticketing systems Experience with device management, asset tracking, and identity platforms Ability to balance hands-on technical work with leadership and continuous improvement initiatives Key Attributes Service-oriented leader with a strong sense of accountability and urgency Process-driven with a focus on reliability, consistency, and compliance Calm and effective in high-pressure or time-sensitive situations Highly organized and detail-oriented Proactive problem-solver who prioritizes patient care and operational continuity Why Join Us? Something else that sets us apart from other companies is the quality of our most valuable resources - our people! We are dedicated to living out our culture as defined by our core values, “CAPLICO”: Customer Second - We prioritize and support our team so they can deliver exceptional care. Accountability - Own your work and outcomes. Passion for Learning - Grow continuously with curiosity and culture. Love One Another - Build authentic, respectful, and trusting relationships. Intelligent Risk Taking - Innovate and challenge the status quo. Celebrate - Recognize the small wins, they add up! Ownership - Be the CEO of your role. Additional Benefits: True Work-Life balance - We believe in taking care of yourself before you take care of others! Full benefits package (medical, dental, vision, 401(k) with match) Paid time off, holiday pay, and professional development Your voice matters! - Work with other passionate and high-achieving leaders who care deeply about patient outcomes and team success. About Pennant Services We support over 180 home health, hospice, senior living, and home care operations across 14 states. Our Service Center model empowers local leadership while providing centralized clinical, legal, HR, IT, and compliance support to help ensure high-quality care. ******************** Pennant Service Center 1675 E. Riverside Drive, #150 Eagle, ID 83616 #onsite The employer for this position is stated in the job posting. The Pennant Group, Inc. is a holding company of independent operating subsidiaries that provide healthcare services through home health and hospice agencies and senior living communities located throughout the US. Each of these businesses is operated by a separate, independent operating subsidiary that has its own management, employees and assets. More information about The Pennant Group, Inc. is available at ****************************

Welcome to The Planet Group! We are one of the world's leading diversified professional services organization. We provide high-value outsourced global workforce solutions and consulting services to Fortune 500 and top companies in a multitude of fast-growth sectors. Our family of brands was purposely built to leverage each other and address the professional service needs of leading companies in the life sciences, diversified energy, engineering, financial, healthcare, IT, and digital marketing sectors. Planet Technology is your source for Core Technology, Enterprise Systems, and Creative & Digital talent, as well as other specialized staffing needs. Between our legacy companies, we have served the tech industry for more than 100 years combined. POSITION SUMMARY Planet Technology is seeking Healthcare IT Sales professionals to join us in expanding our Healthcare Information Technology staffing practice on a national scale. The ideal candidate will have a solid history of establishing and developing partnerships with hospital systems/networks, an accomplished sales leader with a proven record of consistent achievement and account retention. Primary responsibilities: Sell Planet Technology as a HCIT consulting business partner to prospective hospital systems/networks through multiple resources - including multimedia marketing campaigns, virtual or in-person client meetings, referrals, social media, etc. Establish and develop business relationships with current and prospective company clients, manage fee negotiations and contracts, conversion rates and bill rates Leverage sales tools to develop comprehensive account strategies to win new business from new and existing accounts Communicate new job openings, closings, and feedback from the client to ensure strong candidate matches and line up interviews in a timely manner Work with other Planet Group sales teams to upsell all Planet Group Staffing and Consulting services Uncover immediate needs in our target market through leads and follow-ups, executing internal and external initiatives to drive profitable growth Create and participate in sales meetings and presentations Identify and attend key conferences and trade shows to increase company visibility and business opportunities Education and Experience: Bachelor's degree 5+ years of Healthcare IT staffing experience Detailed understanding of full EMR/EHR lifecycle Proven team builder and team player who can focus and continuously reinforce efforts to meet goals Ability to develop strong customer relationships and negotiation skills Ability to problem solve and make decisions quickly and effectively Excellent listening and communication skills Exceptional time management skills Ability to work independently and collaborate with peers and Recruiting Team to develop a cohesive environment COMPENSATION & BENEFITS Flexible PTO Medical/Dental/Vision Life Insurance Long/Short Term disability Supplemental Benefits 401K Base Salary Range: $75,000-$110,000k *The base salary rate will be commensurate with experience level and past success. A competitive commission structure based on weekly spread is also provided. You're in Good Company: The Planet Group has been named a Fastest-Growing US Staffing Firm and one of the Largest US Staffing Firms. All of our staffing companies won a “Best of Staffing” award from ClearlyRated, and our CEO was named to SIA's 2021 North American Staffing 100 list Diversity, Equity, and Inclusion: Join a company that puts diversity, equity, and inclusion (DEI) at the forefront. The Planet Group celebrates our differences and fosters an environment where each person can bring their authentic self to work. Employees are encouraged to unleash their innovative, collaborative, and entrepreneurial spirits. Our DEI Committee is focused on listening to employee feedback and providing regular DEI-centric resources and activities such as trainings, celebrations, lunch & learns, employee resource groups, and more. Employee Type: Regular

The Director of IT will lead Talkiatry's information technology operations and enterprise systems, ensuring reliability, security, and a seamless user experience across a fully remote workforce. This leader will oversee the fast growing IT team, manage enterprise tools and applications, and partner across departments to deliver secure, efficient, and scalable IT services that empower clinicians and staff alike. About Talkiatry:Talkiatry transforms psychiatry with accessible, human, and responsible care. We're a national mental health practice co-founded by a patient and a triple-board-certified psychiatrist to solve the problems both groups face in accessing and providing the highest quality treatment. 60% of adults in the U.S. with a diagnosable mental illness go untreated every year because care is inaccessible, while 45% of clinicians are out of network with insurers because reimbursement rates are low, and paperwork is unduly burdensome. With innovative technology and a human-centered philosophy, we provide patients with the care they need-and allow psychiatrists to focus on why they got into medicine. You will: Strategic Leadership: Develop and execute Talkiatry's IT roadmap aligned with organizational goals, emphasizing operational excellence, automation, and security. IT Operations & Infrastructure: Oversee enterprise IT systems, endpoint management, identity and access management, and collaboration tools. Ensure reliable and secure operation across all business systems and devices. SaaS Application Management: Manage Talkiatry's portfolio of SaaS applications, ensuring seamless integration with Entra ID (Azure AD) for identity and access management. Oversee provisioning, access controls, and deprovisioning workflows. Evaluate and onboard new SaaS platforms aligned with business needs. Maintain visibility into license utilization, configuration, and compliance. IT Governance & Security: Partner with the Information Security team to maintain compliance with HIPAA, SOC 2, and other regulatory frameworks. Implement and monitor IT controls and secure operational processes. Vendor & Budget Management: Manage IT vendor relationships, contracts, renewals, and procurement processes. Optimize licensing, spend, and performance across all managed systems. Team Leadership: Lead, mentor, and develop a growing and highly distributed (6+ employee) IT team, fostering a culture of accountability, innovation, and service excellence in a remote-first environment. Cross-Functional Collaboration: Work closely with HR, Operations, and other departments to ensure technology supports organizational needs and employee success. Partner effectively on initiatives such as onboarding/offboarding, system integrations, and workplace enablement. Service Management: Leverage ServiceNow to enhance IT service delivery through structured incident, request, and change management processes. Drive efficiency and measurable service improvements. Enablement: Champion automation and self-service initiatives that improve employee productivity and satisfaction. Innovation & Continuous Improvement: Identify and implement modern IT tools and practices that improve performance, reliability, and the overall employee IT experience. You have: Bachelor's degree in information technology, Computer Science, or related field (Master's preferred) 10+ years of experience in IT operations, with at least 5 years in a senior leadership role Proven experience leading IT teams of 10 or more members, ideally across multiple disciplines (service delivery, infrastructure, applications) Demonstrated experience managing SaaS ecosystems and integrating with identity platforms such as Entra ID (Azure AD) or Okta Hands-on experience implementing and managing ServiceNow or similar ITSM platforms Strong understanding of ITIL frameworks, information security principles, and compliance standards (HIPAA, SOC 2) Excellent interpersonal, communication, and collaboration skills, with a proven ability to build strong partnerships across departments such as HR, Operations, and Security Strategic thinker with the ability to balance hands-on execution and long-term planning Experience supporting a distributed or fully remote workforce Healthcare or other regulated industry experience preferred Why Talkiatry: Top-notch team: we're a diverse, experienced group motivated to make a difference in mental health care Collaborative environment: be part of building something from the ground up at a fast-paced startup Excellent benefits: medical, dental, vision, effective day 1 of employment, 401K with match, generous PTO plus paid holidays, paid parental leave, and more! Grow your career with us: hone your skills and build new ones with our Learning team as Talkiatry expands It all comes back to care: we're a mental health company, and we put our team's well-being first Talkiatry participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. only after a job offer is accepted and Form I-9 is completed. For more information on E-Verify, please visit the following: EVerify Participation & IER Right to Work. At Talkiatry, we are an equal opportunity employer committed to a diverse, inclusive, and equitable workplace and candidate experience. We strive to create an environment where everyone has a sense of belonging and purpose, and where we learn from the unique experiences of those around us. We encourage all qualified candidates to apply regardless of race, color, ancestry, religion, national origin, sexual orientation, age, citizenship, marital or family status, disability, gender, gender identity or expression, pregnancy or caregiver status, veteran status, or any other legally protected status.

Upland Capital Group, Inc. is an AM Best rated “A-” VIII specialty property/casualty insurer headquartered in Dallas, Texas. Through its wholly owned insurance carrier, Upland Specialty Insurance Company, the company markets, underwrites and services specialty insurance products in select markets to include excess transportation, construction casualty, excess casualty, primary general liability, excess public entity, professional liability errors and omissions as well as excess cyber liability. We focus on “old school” underwriting as a craft, add “new school” analytics and technology, and encourage a gritty, growth mindset among people called “we entrepreneurs.” As an Excess and Surplus (E&S) carrier, we face unique and interesting challenges every day. We are seeking a Director, Information Technology to join our team; candidates must be able to work Eastern or Central Standard Time Hours. Primary Function: The Director of IT is accountable for the strategy, delivery, and continuous improvement of enterprise IT services with a primary emphasis on IT Support, asset management, identity and access management (IAM), SaaS/application administration, and third-party service delivery. This role leads IT service management practices (ITSM) practices, oversees Managed Service Providers (MSPs) and key vendors, and ensures high-quality secure, and compliant IT operations aligned to business objectives. The Director will overhaul and own operational excellence across the IT support ecosystem including incident / problem management, employee lifecycle enablement (onboarding / offboarding), asset lifecycle, and the optimization of cloud and application spend. The role partners closely with Security Operations, with Upland's distributed IT staff across multiple departments, and business leaders to drive adoption of enterprise-grade technologies, strengthen security controls (including SSO and identity federation), and deliver a consistently exceptional end-user experience. This leader sets standards, establishes repeatable processes, and communicates clearly, producing and maintaining high-quality technical documentation and executive-ready materials that improve reliability, auditability, and stakeholder confidence. Duties and Responsibilities of our Director of IT: Establish measurable service outcomes (SLA attainment, first-contact resolution) and lead continuous improvement initiatives Define, develop, and deploy an overhaul to the IT Service Desk and Desktop Support operations to improve user experience, operational efficiency, and support scalability. Analyze support trends and metrics to identify opportunities for automation, self-service, and process optimization Oversee onboarding / offboarding, device provisioning, device patching, and hardware / software lifecycle processes to ensure speed, consistency, and control Build and maintain strong cross-functional partnerships with Security, Technology, Operations, HR, and business leaders to align priorities and ensure service readiness Lead MSP and vendor performance management, including SLA / KPI governance, quarterly business reviews, and remediation plans as needed. Own vendor contracts, renewals, licensing, and subscription management to ensure uninterrupted service delivery and favorable commercial outcomes Lead IAM Operations and improvements, including SSO implementations, identity federation, role-based access, and access governance Own active management of cloud spending and application/licensing spend, partnering with Finance to improve transparency, forecasting, and cost governance. Own active management of cloud spending and application/licensing spend, partnering with Finance to improve transparency, forecasting, and cost governance. Provide regular executive reporting on spend drivers, optimization initiatives, and realized savings. Partner with Security Operations to enforce endpoint and application security controls, including patching, device compliance, and secure configuration baselines. Support vulnerability remediation and compliance with applicable frameworks and regulatory requirements (e.g., SOX, GDPR, as applicable). Develop and maintain high-quality technical documentation, including IT standards, policies, runbooks, SOPs, knowledge articles, and onboarding/offboarding guides. Serve as the primary escalation point for complex IT issues, ensuring rapid resolution and minimal business disruption. Conduct quarterly users access reviews for in-scope systems, and support audit compliance and monitoring Serve as the application administrator for enterprise applications not supported or managed by the MSP provider, ensuring proper configuration, access control, and operational continuity Support annual IT forecasting budget Experience, Education, Special Skills Required from our Director, Information Technology: Bachelor's degree and/or Master's Degree in Information Systems, Computer Science, Business or a related discipline (or equivalent experience) 5-8 years progressive IT experience, including leadership in enterprise IT Operations and support functions Experience in insurance or regulated financial services strongly preferred; familiarity with non-admitted carriers a plus Expertise in Jira Service Management Strong expertise in Microsoft Entra ID (Azure AD) and modern identity patterns (SSO, federation, MFA) Working knowledge of cloud architectures, cloud networking concepts, and cloud security principles Familiarity with ITSM tooling and ITIL practices; ITIL certification preferred Experience operating within Agile environments and partnering effectively with engineering and security teams High attention to detail and quality; consistently produces accurate work products suitable for audits and executive review Strong analytical and problem-solving skills Demonstrated experience in providing technical support Comfort with leading multiple tasks and projects simultaneously, prioritize decisions and tasks effectively, and thrive in a fast-paced, dynamic environment Proven ability to be proactive and highly effective in a fully-remote environment Disclosures: Pay Estimate: $150,000 - $170,000 / year Other compensation: annual incentive program Benefits: health insurance including FSA and HSA options and free access to Teladoc, vision, dental, disability and life insurance, parental leave, responsible time off (unlimited vacation days without an accrual system), paid sick time as required by law, 401(k), tuition reimbursement and employee assistance program. Anticipated close date: 1/30/2026

About IEM Industrial Electric Mfg. (IEM) is the largest independent full-line manufacturer of custom power distribution systems in North America. Founded more than 75 years ago in Fremont, California, IEM grew alongside Silicon Valley and today operates over 1.7 million square feet of manufacturing capacity. With $1B+ in annual sales and 10,000+ commissioned projects across technology, data centers, commercial, energy, utilities, healthcare, industrial, and infrastructure markets, IEM continues to deliver exceptional product quality, dependable service, and the flexibility to meet complex technical requirements at scale. Position Summary The Director, Regional IT Support, is responsible for leading all regional IT operations and site support functions across IEM's manufacturing, engineering, and corporate locations. This role owns onsite IT support, regional execution, and local service delivery while ensuring alignment with centrally governed infrastructure standards and service management processes. As IEM continues to expand across North America, this role serves as the executive owner of regional IT operations, ensuring that all sites are supported by reliable, secure, and responsive technology services. The Director partners closely with Infrastructure Operations, Service Desk & ITSM, Infrastructure Architecture, Security, and Business Leadership to ensure site operations are fully enabled and operationally resilient. Key Responsibilities Regional IT Operations & Site Enablement Provide executive leadership for all regional IT support and site operations Own onsite IT services across all manufacturing, engineering, and corporate locations Ensure consistent site uptime, service delivery, and user experience Lead regional IT managers, site leads, and field support teams Serve as the senior IT partner to regional and plant leadership Service Delivery & Operational Accountability Own regional service delivery performance and escalation management Ensure site-level adherence to enterprise ITSM processes and standards Drive consistent support models across all regions Ensure local execution aligns with enterprise architecture and security standards Lead operational readiness for site expansions, relocations, and consolidations Infrastructure & Platform Enablement Partner with Infrastructure Operations on onsite infrastructure needs Support the deployment and operations of network, server, and platform services at regional sites Ensure site environments meet reliability, security, and compliance requirements Support manufacturing, engineering, and plant floor technology environments Incident Response & Business Continuity Own regional incident response and site-level crisis management Lead local outage response and recovery efforts Partner with Infrastructure Operations on root cause remediation Ensure site participation in disaster recovery and business continuity planning Cross-Functional Collaboration Partner with Service Desk & ITSM on service intake, escalation, and performance Partner with Infrastructure Architecture on site design standards and future-state planning Partner with Security on site security controls and compliance Partner with Finance and Business Partners on site investment planning Leadership & Organizational Development Build and lead a high-performing regional IT support organization Develop regional IT leaders and future site IT managers Establish a culture of accountability, customer focus, and operational excellence Drive continuous improvement across site operations and support models Supervisory Responsibilities This position provides direct leadership to regional IT managers, site leads, and onsite IT support teams and serves as the enterprise owner for all regional IT operations. The Director owns site execution and regional delivery but does not own core infrastructure platforms or architecture standards. Qualifications Required Experience 10+ years of IT operations or regional IT support experience 5+ years leading regional or multi-site IT organizations Proven experience operating in manufacturing, industrial, or operationally critical environments Experience supporting plant floor, engineering, and corporate technology environments Strong background in onsite and field IT operations Professional Expertise Regional IT operations and service delivery leadership Site infrastructure and plant technology support Incident response and crisis management Vendor and onsite partner management Leadership Demonstrated executive-level communication and stakeholder engagement Strong operational discipline and accountability Proven ability to lead distributed, multi-site IT teams Strong customer service and business partnership mindset Preferred Bachelor's degree in Information Technology, Engineering, or related field Experience supporting mergers, acquisitions, and site integrations ITIL or similar operational framework experience Experience operating in highly regulated or safety-critical environments Job Location This position is remote with periodic travel to manufacturing and regional sites. Travel is expected up to 25% for site visits, executive reviews, and operational initiatives. Why Join IEM At IEM, you'll join a team that powers some of the world's most ambitious projects. We're engineers, makers, and problem-solvers who thrive on tackling complex challenges and delivering solutions that keep industries moving forward. If you're driven, collaborative, and ready to make an impact, we'd love to hear from you. Your creativity and passion can help us achieve great things-come be part of the journey. Learn more about IEM at ********************* We offer comprehensive and competitive benefits package designed to support our employees' well-being, growth, and long-term success. View a snapshot of our benefits at *********************/careers Recruiting Scams Beware of recruiting scams. IEM never charges candidates fees, and all recruiter emails come from ************* address. If you suspect fraudulent activity, do not share personal information and report it to us at iemfg.com/contact Non-Discrimination Statement IEM does not discriminate against any applicant based on any characteristic protected by law. Privacy Information collected and processed as part of your IEM Careers profile, and any job applications you choose to submit is subject to IEM's Workforce Member Privacy Policy.

IT Support Manager Sangoma Technologies is looking for an accomplished IT Support Manager to lead our technical support team and enhance our commitment to customer satisfaction. As a trusted leader in business communications solutions, we are focused on providing top-notch services that leverage innovative technology to foster better communication. In this pivotal role, you will oversee IT support operations, ensuring our clients receive timely, efficient assistance. You will also play an integral part in developing support strategies, managing a team of IT support technicians, and collaborating with various departments to enhance the overall customer experience. If you thrive in a fast-paced environment and have a passion for technology and customer service, we invite you to help us uphold our reputation for excellence. While this is a remote position in the US, we are accepting candidates from the central and eastern time zones. Your Role: Manage, mentor, and develop a team of IT support technicians. Oversee the daily operations of the technical support department, ensuring the delivery of high-quality service. Develop and implement IT support policies, procedures, and best practices. Coordinate with other departments to resolve complex technical issues and provide customer feedback for continual improvement. Analyze and report on support metrics to identify areas for improvement. Serve as a point of escalation for advanced technical support issues. Maintain a comprehensive knowledge base of support procedures and technical solutions. Ensure team adherence to service level agreements (SLAs) and quality standards. Develop training programs for staff to enhance technical skills and customer service capabilities. Stay current with industry trends and emerging technologies to continuously enhance support services. Participate in IT projects and initiatives to improve overall business operations. Your passion for customer service and results-oriented approach will play a pivotal role in driving satisfaction across our user and partner base. Requirements Your Background: 7+ years of experience in IT support, with at least 3 years in a managerial or supervisory role. Bachelor's degree in Information Technology, Computer Science, or related years of experience in IT. Strong understanding of IT service management (ITSM) frameworks. Strong Microsoft experience and working knowledge of all products. Must have experience in triaging IT ticket requests. Proven leadership and team management skills. Excellent problem-solving and analytical abilities. Exceptional verbal and written communication skills. Ability to work in a fast-paced environment and manage competing priorities. Strong customer service orientation and a commitment to excellence. Familiarity with ticketing systems, remote support tools, and network troubleshooting. Preferred: ITIL certification or other relevant IT service management certifications. Experience working in the telecommunications or software industry. Knowledge of VoIP technologies and Unified Communication systems. Proficient in using performance metrics and KPIs to drive team effectiveness. Benefits What We Offer: Extensive Benefit Options (Health, Vision, Dental, Long & Short-term Disability), effective after a short waiting period Flexible PTO plan & Company Holidays Employee Stock Option Purchase Plan 401K with matching Entrepreneurial work environment partnered with high-growth career opportunities. Equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities. You must be authorized to work in the United States full-time for any employer. No agencies, please.

Job Posting End Date 02-05-2026 Please note the job posting will close on the day before the posting end date. In this role you'll identify, evaluate, and communicate opportunities to mitigate risk, strengthen controls, and enhance customer value as a subject matter expert, managing role over multiple audit projects. Job Description What You'll Do: * Manage and conduct Information Technology audit projects as assigned. Effectively manage multiple audit projects and assist team members while maintaining overall responsibility for work quality, deadlines, and budgets. * Exhibit subject matter expertise in Information Technology and Security. * Prepare complete, clear, and concise documentation of audit work performed and conclusions reached. * Deliver reports that are clear, concise, objective, and constructive. * Demonstrate effective interpersonal and communication skills when interacting with team members and clients. * Conduct client engagement meetings (kick-off, closing, etc.) with senior management. IT Specific * Review General Computing Controls to ensure that IT processes and systems comply with leading practices &/or applicable regulations and standards. * Verify the existence of appropriate controls (e.g., security, integration, automated functionality) for new and existing information systems - application and infrastructure * Participate as a process and controls advisor on system implementation projects to assess adherence to good project management practices, as well as proactive identification and verification of system controls. * Leverage data analytics to execute audits; experience with Power BI is preferred. What We're Looking For: Education: Bachelor of Science degree from an accredited university required. Experience: Eight (8) or more years related experience. Certification: Relevant professional Certification is required. Would be Nice to Have: Advanced degree in a relevant field of study is preferred. Where You'll Work: On-Site What You'll Get: $115,000 - $140,000 In addition to a competitive compensation, AEP offers a unique comprehensive benefits package that aims to support and enhance the overall well-being of our employees. Where Putting the Customer First Powers Everything We Do! At AEP, we're more than just an energy company - we're a team of dedicated professionals committed to delivering safe, reliable, and innovative energy solutions. Guided by our mission to put the customer first, we strive to exceed expectations by listening, responding, and continuously improving the way we serve our communities. If you're passionate about making a meaningful impact and being part of a forward-thinking organization, this is the company for you! #LI-Onsite #AEPCareers Compensation Data Compensation Grade: SP20-009 Compensation Range: $116,255.00 - $151,132.50 The Physical Demand Level for this job is: S - Sedentary Work: Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently. (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met. It is hereby reaffirmed that it is the policy of American Electric Power (AEP) to provide Equal Employment Opportunity in all respects of the employer-employee relationship including recruiting, hiring, upgrading and promotion, conditions and privileges of employment, company sponsored training programs, educational assistance, social and recreational programs, compensation, benefits, transfers, discipline, layoffs and termination of employment to all employees and applicants without discrimination because of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, veteran or military status, disability, genetic information, or any other basis prohibited by applicable law. When required by law, we might record certain information or applicants for employment may be invited to voluntarily disclose protected characteristics.

THIS IS A REMOTE POSITION. Walton Signage is a well-respected, innovative company in the signage industry. The Company serves large, national or corporate accounts with turnkey installation of high quality signage systems and has been listed several times as one of Inc. Magazine's fastest growing companies. This position serves as the strategic and operational leader for Walton Signage's IT department. The role is responsible for overseeing technology infrastructure, cloud architecture, end-user support to ensure reliable and secure business operations. The IT Manager will lead efforts to deliver scalable solutions, drive automation, and align technology initiatives with Walton's corporate objectives. Key Responsibilities Oversee daily IT operations and ensure system uptime, performance, and security across the organization. Manage IT helpdesk, prioritize tickets, and ensure high-quality support for all end users. Own vendor relationships for Security, cloud, infrastructure solutions, Lead implementation of IT projects including hardware rollouts, system upgrades, and workflow automation. Develop, implement, and maintain cybersecurity standards, policies, and training. Monitor IT budgets and control costs related to procurement, licensing, and maintenance. Supervise, mentor, and evaluate IT technical resources. Collaborate with leadership to develop long-term IT strategy and technology roadmap. Maintain accurate documentation for systems, processes, and network configurations. Ensure compliance with internal controls, data governance, and audit requirements. Qualifications Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent experience). 10+ years of progressive IT leadership experience, preferably in a multi-site or project-based organization. Strong technical knowledge of network systems, cloud services, security and identity management Demonstrated ability to manage IT budgets, vendor contracts, and service-level performance. Exceptional troubleshooting, communication, and project management skills. Proven leadership skills with the ability to mentor teams and manage cross-functional initiatives. Strategic thinker with hands-on technical problem-solving ability. Process-oriented mindset with strong documentation and compliance discipline. Excellent interpersonal skills and the ability to work across departments. Ability to thrive in a fast-paced environment and adapt to shifting priorities. Netsuite Experience Experience with EDI, APIs, Integrations Inventory, WMS, Shipping, logistics, project management Preferred Competencies Strategic thinker with hands-on technical problem-solving ability. Process-oriented mindset with strong documentation and compliance discipline. Excellent interpersonal skills and the ability to work across departments. Ability to thrive in a fast-paced environment and adapt to shifting priorities. Netsuite Experience Experience with EDI, APIs, Integrations Inventory, WMS, Shipping, logistics, project management We are an Equal Opportunity and Affirmative Action Employer PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. •While performing the duties of this job, the employee is constantly required to sit and use hands to operate telephone, type and operate computer and mouse. •The employee is frequently required to talk, hear, and bend and twist neck. •The employee may occasionally lift and/or move up to 10 pounds and rarely lift and/or move up to 25 pounds. •Specific vision abilities required by this job include close vision and distance vision. •Travel may be required. Benefits: Walton Signage offers medical benefits on the 1st of the month following start date, 401(k) with 100% match up to 4% and full vesting after 90 days, paid time off, holidays, and competitive compensation commensurate with experience. To apply please complete the preliminary application online.

About Trevor: The Trevor Project is the leading suicide prevention and crisis intervention organization for LGBTQ+ young people. Trevor offers 24/7 crisis services, connecting highly trained counselors with LGBTQ+ young people whenever they need support. To drive prevention efforts, The Trevor Project also operates robust research, advocacy, education, and peer support programs. We've been saving lives every day for over 25 years. Every day, and in every role, our staff contribute to our critical mission of ending suicide among lesbian, gay, bisexual, transgender, queer & questioning young people by embodying our values: Heart-We care deeply and commit to do what matters Integrity-We build trust through our words and actions Community-Together, we are an unstoppable force for good Belonging-We serve as allies to the mission, and to each other Progress-We continually move onward and upward Applicants and staff must be authorized to work for any employer in the United States. The Trevor Project will not sponsor an employment visa for this position. Role: IT&S Infrastructure ManagerLocation: This role will be remote in the continental United States, Alaska, or HawaiiReports to: Director of IT and SecurityClassification: Exempt Full TimeUnion Role? NoSalary Range: $100,000-$120,000 Summary: The IT & Security team at Trevor is focused on providing a people-centric, easy to use, always available, and frictionless experience for all staff, contractors, and volunteers. Equally important is maintaining the highest standards of data security and ensuring proper controls are in place and enforced. As the IT&S Infrastructure Manager, you will oversee the team that manages and supports the organization's network, endpoints, cloud/SaaS applications, identity and access management, security platforms, hardware, and other enterprise applications and suites. This includes day to day management, preventative maintenance, monitoring, continuous improvement, incident response and resolution, and disaster recovery planning. You will ensure that the IT&S Infrastructure Team's strategy and execution is aligned with the departmental and vertical roadmaps, as well as the organization's mission, values, and strategic plan. Roles and Responsibilities: Develop and implement best-in-class policies and documentation for supporting the Trevor IT & Security platforms Ensure the secure handling and protection of highly confidential and sensitive data across IT systems and infrastructure Define requirements for and conduct regular security and performance audits on networks, endpoints, and cloud/SaaS services in alignment with industry best practices Monitor and report on IT&S Infrastructure Team volume, bandwidth, and survey metrics Identify and act on opportunities to improve software platforms, security systems, and other aspects of IT Infrastructure Create, maintain, and regularly test the organization's disaster recovery plan Proactively track and mitigate cybersecurity threats and manage the organization's cybersecurity training program Support the Technology Support Manager in developing content, training, or documentation to help proactively prevent recurring Infrastructure issues that impact staff Act as an escalation point for advanced issues involving IT Infrastructure systems and platforms Monitor the performance of the IT&S Infrastructure Team with a focus on support and professional development through the use of weekly 1:1 meetings, individual development plans, and other appropriate tools Contribute to and facilitate the continuous improvement of the IT & Security Knowledgebase Participate in the development of the verticals budget, workforce plan, strategic plan, and other processes as requested Demonstrate fair, ethical, and equitable business practices Handle sensitive and confidential matters with the utmost discretion and integrity Learn eagerly, share knowledge appropriately, and improve continuously Demonstrate successful planning and problem-solving skills, including multitasking and working well within tight timelines Work, communicate, and collaborate effectively with others Demonstrate attention to detail and accuracy in all work Demonstrate a commitment to fostering and maintaining an environment of belonging Organize and report on the Infrastructure teams projects and tasks to the Director of IT & S. Other relevant duties and responsibilities as assigned Minimum Qualifications: 3 or more years of combined education, work, and/or certification experience with demonstrated expertise in IT and Security planning, implementation, and maintenance. 2 or more years of experience in Information Technology Management. Proficiency in: Identity Access Management Help Desk Support Automation Business Continuity and Disaster Recovery Leading small impactful teams Project management and delegation Proficiency in spoken and written English Why Trevor?Join a mission-driven organization where your work makes a real impact on the lives of LGBTQ+ young people-every single day. Outstanding benefits, including:- Comprehensive health coverage, including plans that support various gender affirmation care needs- Mental health resources, with access to virtual care and a variety of in and out of network options for support- 403(b) retirement plan with a 3% employer match, vesting over three years- Generous paid time off and company holidays to rest and recharge- Employee Assistance Program (EAP) offering confidential emotional support, work-life solutions, financial and legal guidance, and online resources- Remote work flexibility from anywhere in the continental U.S., Alaska, or Hawaii- with provided technology, a home office setup reimbursement, and a monthly internet reimbursement The Trevor Project provides equal employment opportunities (EEO) to all employees and qualified applicants for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, age, disability, genetic information, veteran status, or any other status protected by applicable law or policy. The Trevor Project complies with all applicable laws regarding equal opportunity in employment. The Trevor Project is committed to the full inclusion of all qualified individuals. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations. If a reasonable accommodation is needed to participate in the job application or interview process, please submit a request here. Please do not disclose medical information in this form-this information will be viewed only by our benefits team and will remain secure. This form is only for those requiring a reasonable accommodation to participate in the job application or interview process. This form is not an application - you must still apply through The Trevor Project careers website.

Purpose PLEASE NOTE - THIS IS A JOB DESCRIPTION ONLY. THIS IS NOT A POSTING FOR A VACANCY To see a list of job postings, please click HERE Purpose: Develops, executes and manages information technology strategies for Metro Parks and maintains the integrity of the technology environments supporting the various parks and departments within Metro Parks. This includes providing strategic leadership, oversight, and management of the Metro Parks' information technology services, facilities, hardware, software, and IT staff. Example of Duties Responsibilities: Manages the evaluation, review, and selection of computer equipment, software applications, and telecommunications equipment for all work units. Recommends optimal solutions by weighing the build, buy, or wait options based on understanding of budget and/or time issues. Manages the timely and cost effective delivery of these items. Oversees all IT-related purchasing and budget usage; works with Finance Director to develop and implement annual IT budget. Develops and implements long-range purchasing program for hardware and software. Assures the security of the computer systems and plans disaster recover protocols. Manages the e-mail functions and coordinates with other staff members for website function. Researches, designs, and implements voice and data networks. Troubleshoots hardware and software problems for upgrade, repair, or replacement. Assists parks and work units with their computer, telephone and networking needs. Reviews and sets up service contracts for technology and telephone systems. Oversees and directs telecommunications and technology consultants and vendors. Creates and executes project work plans. Manages project scope or requirement changes. Manages multiple and competing demands while determining the impact on time and budget. Revises plans as appropriate to meet changing requirements of projects. Develops and implements policies and procedures as related to information technology. Researching emerging technology for possible future needs. Provides training to Metro Parks' staff relating to information technology in a language easy to understand for non-technical individuals. Supervises information technology staff including approving leave requests, conducting performance evaluations, establishing goals, administering discipline if warranted, and assigning projects/work. Qualifications Education/Experience: Possession of a Bachelor's Degree in Information Technology, Computer Science or related field and significant experience providing information technology services in an organization or any equivalent combination of experience and training which provides the required knowledge, skills, and abilities. Demonstrated understanding of computer security systems. Broad knowledge of the various aspects of voice and data technologies. Strong understanding of complex computer structures and the ability for repair, upgrade, replacement, or re-installation to computer systems or network control devices. Ability to create training programs, internal systems and editable documents. Must have a thorough knowledge of the organization's software to assist users in problem resolution. Language Skills: Ability to communicate verbally and in writing to coworkers, other professionals, the general public, Franklin County Data Center, and public officials; ability to explain technical information in everyday language which non-technical people can understand; ability to train others. Ability to deal with and defuse difficult, stressful situations calmly. Mathematical Skills: Ability to perform math related to budgets, contracts, reports, etc. consistent with the essential functions of the position. Ability to proofread technical materials, recognize errors and make corrections. Reasoning Ability: Ability to define problems, collect data, establish facts, draw valid conclusions and develop appropriate recommendations to resolve identified problems; ability to gather, collate and classify information about data, people, and things. Ability to design and produce concise and accurate reports that provide management with meaningful data for decision-making. Uses critical and systems thinking. Licenses, Registrations: Possession of a valid Ohio driver license, insurable by Metro Parks' insurance carrier, and ability to conform to the driving standards policy. Physical Demands: While performing the duties of this job, the employee is regularly required to sit for prolonged periods of time, walk/move, talk and hear. The employee is required to use hands and fingers to key data, etc. Lifting of computer equipment is regularly required during service activities. Work Environment: The employee regularly works in an office environment, but is required to work in outdoor weather conditions as needed to address networking, outdoor camera, and telephone line, etc. issues. Outdoor work may occur in extreme weather conditions. The employee is required to travel to parks throughout the District and to other locations as necessary. Any Additional Information: Exhibits a customer service-oriented demeanor. Ability to maintain effective working relationships with coworkers, other professionals, the general public, Franklin County personnel, and public officials. Other Information The above Description represents the essential and most significant duties of this position. It is not intended to exclude other work duties, assignments and responsibilities not mentioned herein. Candidate must successfully complete a background investigation, including a criminal record check, driving record check, references, and finger printing. Supervision Received: Finance Director/Treasurer Given: Information Systems Technician FLSA Status Given the nature of this classification's duties/responsibilities, it has been designated as Exempt under the governing Fair Labor Standards Act and, therefore, is not entitled to formal overtime compensation and/or formal compensatory time. Core Values Attendance: Is at work as scheduled; reports to work on time; follows proper procedures for requesting leave or calling off. Policies & Procedures: Follows established policies and procedures; inquires of supervisor if unclear on policy/procedure, includes following safety policies, procedures and protocols. Professionalism: Handles the responsibilities of the position in an effective manner; maintains integrity and appropriate behavior in dealing with conflicts and challenges with the public, co-workers, and managers; offers differing points of view in an acceptable manner. Team Player: Supports other members of the organization in accomplishing their goals and projects; recognizes and credits others for their contribution in achieving goals. Positive Attitude: Supports Metro Parks established priorities at all times; cultivates team environment; exhibits enthusiasm while carrying out responsibilities; looks for solutions to work conflicts and challenges. Productivity: Thoroughly completes work in a timely manner; organizes and plans assignments well or follows supervisory instructions well with little explanation; follows-up as needed. Quality: Demonstrates technical competence, meets job expectations; completes assignments with few errors. Initiative: Does not wait to be told what to do; appropriately makes suggestions for improvements; does not hesitate when things do not go according to routine and quickly adjust to meet expectations. Interpersonal Communication: Interacts with others with tact and courtesy; communicates clearly and effectively; shares information with supervisor or coworkers to achieve goals; responsive to the public.