Interim director-information technology jobs near me

We are looking for a Director of IT to work for our client. The ideal candidate will play a key role in shaping technology strategy, driving operational excellence, and ensuring scalable infrastructure to support organizational growth. Responsibilities: Collaborate with network leadership to align technology vision, strategy, and roadmaps with business objectives. Communicate technology priorities and data insights to internal and external stakeholders. Identify opportunities for productivity improvements and cost savings through strategic investments. Oversee hardware and software evaluations, ensuring optimal performance and security. Provide data-driven decision-making to support technology operations and network expansion. Implement policies and define approaches for achieving strategic goals within assigned areas. Analyze long-term impacts of new strategies and decisions to ensure sustainability. Maintain consistency and reliability of applications by enforcing standards and procedures. Manage projects to ensure on-time delivery and adherence to budget. Qualifications: 10+ years of leadership experience in IT management. Proven project management expertise with successful delivery of complex initiatives. Exceptional organizational skills and attention to detail. Ability to manage multiple priorities and coordinate cross-functional teams. Strong verbal and written communication skills for engaging with stakeholders at all levels. What Our Client Offers: Competitive executive-level compensation and benefits. Opportunity to lead technology transformation in a growing organization. Collaborative leadership environment with strategic influence. Professional development and advancement opportunities.

The IT Manager oversees all technology operations to ensure secure, efficient, and reliable systems that support the mission and member services. This role manages infrastructure, cybersecurity, and vendor relationships while aligning technology strategies with organizational and financial goals. Key Responsibilities Manage daily IT operations, including core processing systems, digital banking platforms, and network performance. Maintain system security and compliance with FFIEC, GLBA, and NCUA regulations. Oversee system maintenance, upgrades, backups, and disaster recovery planning. Supervise and develop IT staff, fostering a collaborative, service-oriented environment. Partner with leadership to develop technology strategies and budgets. Manage technology vendors, contracts, and performance. Provide timely technical support and clear communication with all departments. Qualifications Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent experience). Minimum 5 years of IT management experience, preferably in a financial institution or banking. Strong knowledge of cybersecurity practices, network infrastructure, and core processing systems.

This unique role shapes client expectations, strategizes successful project delivery, and manages contracts and scopes for clients. This person must encompass attitude (the ability to adapt and work with a team), aptitude (the ability to problem solve and strategically address all situations), and accountability (the ability to have ownership and perspective over the clients, projects, and teams they support). A successful candidate will have a broad knowledge of industry best practices, be self-motivated, and be able to proactively identify potential project risks in order to advise and consult with clients on risk identification, analysis, and mitigation strategies. Project Management responsibilities include project strategy and implementation planning, time and resource management, financial planning, scope management, issue and risk mitigation, project execution and delivery. This person plans, directs, and monitors the work produced by the team(s). He or she is responsible for managing stakeholder relationships, including general, ongoing communications, negotiation of scope and schedule changes, key risks, issue resolution, ongoing progress reporting, and drives new business opportunities from existing project work. As a Business Analyst, they have a desire to understand the client experience and serve as a liaison between functional users and technical staff in the development or modification of typically complex information systems. He or she leads in the discovery inquisition and definition of detailed user business requirements, assures requirements are appropriately addressed in application implementation, and redefines business processes to maximize application usage as required. Responsibilities include creating and executing test plans, performing hands-on functional testing, and leading user acceptance testing. This position will also provide ongoing user support, including troubleshooting and resolution of more complex system issues. As a QA Analyst, they will be responsible for the overall success of a project as it relates to customer expectation and requirements definition, as well as thorough quality assurance activities. Responsibilities: · Develop strategic, detailed proposals, RFP responses, and project scopes. · Drive project success and implement change through effective leadership. · Take ownership and maintain perspective over clients, projects, and teams. · Lead efforts to identify and articulate additional, potentially hidden client needs. · Communicate and collaborate effectively with both functional area experts and technical team members. · Manage multiple projects with competing priorities efficiently. · Oversee user acceptance testing, including the creation and management of test cases. · Plan, direct, and monitor the work produced by the team(s). · Manage stakeholder relationships through ongoing communications, negotiation of scope and schedule changes, key risk identification, issue resolution, and progress reporting. · Identify and drive new business opportunities from existing project work. · Understand client experiences and serve as a liaison between functional users and technical staff. · Lead the discovery and definition of detailed user business requirements. · Ensure requirements are appropriately addressed in application implementations and redefine business processes as necessary. · Create and execute test plans, perform functional testing, and lead user acceptance testing. · Provide ongoing user support, troubleshooting, and resolution of complex system issues. · Ensure overall project success regarding customer expectations and requirements definition through quality assurance activities. Qualifications: · Minimum of 4 years of job-related experience. · Proficiency with Project Management software; familiarity with Azure DevOps and Smartsheet is ideal. · Strong knowledge of the Software Development Lifecycle Process, including both iterative and Waterfall methodologies. · Excellent organizational, professionalism, and time management skills. · Effective analytical and presentation skills. · Strong verbal, written, and interpersonal skills; ability to adapt communication styles to various audiences including management, stakeholders, users, SMEs, and developers. · Strong process analysis and documentation skills; experience with workflow-based enterprise software projects. · Self-motivated and capable of working independently. · Preferred but not required: Experience as both a PM and BA on the same project. · Advanced skills in data organization, analysis, problem-solving, and systems documentation. · Preferred but not required: Knowledge of SQL, databases, and relational data models. · Experience with web application development teams using technologies such as .Net or Java. · Preferred: Experience in enterprise systems integration, change management, or large migrations. · Preferred: Experience or knowledge in technical solutions/architectures such as web services, portals, business process modeling, UI technologies like AJAX, relational databases, and Business Intelligence (coding experience not required). MAPSYS, Inc. has been proudly serving the IT industry for nearly 40 years from its headquarters in Columbus, Ohio. Initially specializing in iSeries (IBM i) infrastructure and application development, the company began expanding into Web and Mobile Development in 2005, and has since built practices in Systems Engineering, IT Staffing & Recruiting, Cloud Solutions, Software Support, and Infrastructure Optimization. From our inception, MAPSYS has sought to navigate the interdependency of business and technology to provide tailored solutions to both the public and private sectors. Our success has been built on the value we place on our Clients/Partner relationships, the diverse range of skills and expertise of our incredible Staff, and our unwavering commitment to build on our wealth of experience to be “Difference Makers”.

Go one better, together. We've built something we're extremely proud of, and we think it's time you became part of it. Working at Oregon Tool, Inc., you'll build your career and do your best work while contributing to the whole of the company. We're for those who lean into challenges and expect that same attitude from the people around them. We're a goal-oriented organization that's firmly committed to creating opportunities for Team Members' talents to shine and inspire the individuals around them so that we all win together. At 2,400 Team Members across the globe, you're more than just a link in a chain. From new products, programs, and business units, Oregon Tool, Inc. gives you the space to make systemic change within our business. How will you make your mark? HOW YOU MAKE AN IMPACT: The IT Manager, Business Operations is responsible for leading a team of IT Business Analysts within IT who are focused on Manufacturing, Procurement, SIOP, and Engineering business functions, while serving as a liaison between mid-level management and IT to collect, analyze, communicate, and validate business needs for changes impacting information systems. Understands business problems and opportunities in the context of the requirements and recommends solutions that enable the specific functional organization to achieve its goals. Additionally, this role is a forward-thinking leadership position, focused on suggesting ways to improve business operations with systems and exploring technology in the market that could add value to the organization in the future. The position is a blend of people leadership and development, stakeholder management, project management, and business systems analysis and solutioning. THE DETAILS: * Leadership: Lead and mentor IT Business Analysts across Operations (Manufacturing, Procurement, SIOP, Engineering). Provide coaching, cross-training, and career development while ensuring compliance with IT structures and leveraging industry trends. Act as a subject matter expert, guiding technical practices in coding, testing, and deployment. * Stakeholder Management: Serve as liaison between business functions and IT, managing release strategies, coordinating transitions, and collaborating across teams to streamline processes. Ensure software solutions meet standards for performance, quality, and security. * Project Management: Direct projects and support team execution, prepare release plans and notes, track metrics, and facilitate business process modeling (as-is/to-be). * Systems Analysis & Solutioning: Design and implement technical solutions across platforms, perform hands-on development, and establish standards and automation to accelerate delivery. Apply advanced problem-solving to resolve complex technical challenges. Availability: * Available to work on site as required by job; eligible for domestic and international travel several times per year up to two weeks' duration QUALIFICATIONS & SKILLS: * Bachelor's degree in business, computer science, information technology, or a related field, or equivalent experience * 7+ years driving business transformation through IT execution * Proven management/supervisory background, motivating and guiding technical IT teams * Expertise in analyzing software systems across Manufacturing, SIOP, Engineering, and Procurement domains * Strong grasp of project management methodologies and feasibility analysis (effort, time, cost) * Exceptional problem-solving and analytical decision-making * Skilled at managing multiple projects in high-pressure environments * Strong leadership, organization, and time management capabilities * Effective communicator in both technical and non-technical contexts * Creative thinker with ability to design innovative solutions * Collaborative team player with experience leading dispersed teams * Proactive learner, adaptable to new technologies and trends * Initiative-driven, translating goals into actionable results * Proficient in Microsoft Office and SAP; experienced in project planning, prioritization, and monitoring At Oregon Tool, we provide a reasonable, good-faith estimate of the compensation range for this role of $155,000 to $175,000. Final offers are based on various factors such as experience, skills, qualifications and internal equity. This range may vary based on geographic location where the position is filled, and most new hires are not typically hired at the top of the range. WHAT WE OFFER: * Medical, Dental, and Vision Benefits available on day one (no waiting period) * 401k matching (100% of first 3%, 50% of next 3% = 4.5% match on 6% contribution) * Earn up to 120 hours vacation during your first year of service * One paid Community Involvement Day available per calendar year * Global company with small company feel * Casual work attire WHO WE ARE: Oregon Tool, Inc. is a global, premium-branded, aftermarket-driven precision-cutting-tool platform. At Oregon Tool, Inc., it is our goal to create, cultivate and sustain a global, inclusive culture, where differences drive innovative solutions to meet the needs of our employees and customers. We invite and encourage applications from all skilled individuals, including from groups that are traditionally underrepresented, not just because it's the right thing to do, but because it makes our company #SharperTogether. To learn more about our company and history visit us at: ****************** Oregon Tool, Inc. will only employ those who are legally authorized to work. Any offer of employment is contingent on a background investigation and drug screen. Oregon Tool, Inc. does not discriminate based on sex, race, color, religion, age, marital status, national origin, citizenship, disability, veteran status, or any other status protected under law. During the application process we will not ask for or collect any confidential, proprietary, or sensitive personally identifiable information (e.g., date of birth; driver's license number; or credit card, bank account or other financial information). If you submit such information, you do so at your own risk, and we will not be liable to you or responsible for consequences of your submission. This notice should not be construed as an offer of employment or creating any terms of employment. #LI-VR1 #LI-Remote #LI-UnitedStates

T-Rex Solutions is seeking a results-driven Senior Computer and Information Systems Manager to support our IRS Development, Infrastructure, Security and Modernization (DISM) program. This individual will champion the IRS Applications Development (AD) Organization's technological advancements for an upcoming opportunity. This critical role is not just about managing IT systems; it's about envisioning and implementing a technological future that aligns with the IRS's strategic goals. The chosen candidate will navigate complex IT landscapes, spearhead the integration of innovative solutions, and ensure that technological implementations enhance operational efficiency, security, and compliance. With a focus on strategic technology planning, this role demands a visionary leader adept at transforming IT challenges into opportunities, ensuring the IRS remains at the cutting edge of technology and service delivery. This is a fully remote program and requires all individuals to pass an IRS investigation and acquire a public trust clearance. Responsibilities: Spearhead the evaluation and strategic integration of emerging technologies to foster innovation and efficiency across IRS operations. Lead the assessment and overhaul of existing IT infrastructures, ensuring optimal performance, scalability, and future-readiness. Champion the development and execution of comprehensive IT strategies, aligning technology investments with organizational goals and compliance requirements. Cultivate strong partnerships with stakeholders, IT teams, and external vendors to ensure cohesive technology implementations and solutions. Guide the adoption and governance of IT best practices, standards, and methodologies, including Agile and DevOps, to enhance project delivery and operational excellence. Oversee the design and implementation of robust cybersecurity measures and data protection strategies, safeguarding sensitive information against emerging threats. Actively monitor technology trends and advancements, providing leadership and direction in the adoption of cloud computing, artificial intelligence, and other transformative technologies. Facilitate the continuous improvement of IT service delivery, ensuring systems and processes are efficient, user-centric, and capable of meeting evolving business needs. Lead educational and training initiatives to enhance team capabilities and foster a culture of technical excellence and innovation.. Requirements: Bachelor's Degree in Computer Science, Information Technology, or a related field 7 years of proven experience in IT management, showcasing a successful track record in the strategic implementation and oversight of complex IT projects US Citizenship required Must be able to pass an IRS public trust investigation Strong technical proficiency in modern technologies such as cloud computing, cybersecurity, data analytics, and machine learning demonstrates the ability to leverage these technologies to solve organizational challenges Exceptional leadership qualities, with the ability to inspire and manage cross-functional teams, fostering an environment of collaboration and innovation Comprehensive understanding of regulatory compliance standards relevant to the IT industry, particularly those impacting federal agencies, such as the Federal Information Security Management Act (FISMA), National Institute of Standards and Technology (NIST) frameworks, and General Data Protection Regulation (GDPR) for international considerations Excellent analytical, strategic thinking, and problem-solving skills, capable of anticipating future IT trends and their potential impact on organizational goals Outstanding communication and interpersonal abilities, with a track record of engaging with stakeholders at all levels, from technical teams to executive leadership Desired Skills: Current IRS clearance desired T-Rex Overview Established in 1999, T-Rex Solutions, LLC is a proven mid-tier business providing data-centric mission services to the Federal government as it increasingly tries to secure and leverage the power of data. We design, integrate, secure, and deploy advanced technical solutions for our customers so they can efficiently fulfill their critical objectives. T-Rex offers both IT and professional services to numerous Federal agencies and is a leader in providing high quality and innovative solutions in the areas of Cloud and Infrastructure Services, Cyber Security, and Big Data Engineering. T-Rex is constantly seeking qualified people to join our growing team. We have built a broad client base through our devotion to delivering quality products and customer service, and to do that we need quality individuals. But more than that, we at T-Rex are committed to creating a culture that supports the development of every employee's personal and professional lives. T-Rex has made a commitment to maintain the status of an industry leader in compensation packages and benefits which includes competitive salaries, performance bonuses, training and educational reimbursement, Transamerica 401(k) and Cigna healthcare benefits. T-Rex is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex (including pregnancy and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors. In compliance with pay transparency guidelines, the annual base salary range for this position is $140,000 - $165,000. Please note that the salary information is a general guideline only. T-Rex considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as market and business considerations when extending an offer. T-Rex offers a diverse and collaborative work environment, exciting opportunities for professional growth, and generous benefits, including: PTO available to use immediately upon joining (prorated based on start date), paid parental leave, individual and family health, vision, and dental benefits, annual budget for training, professional development and tuition reimbursement, and a 401(k) plan with company match fully vested after 60 days of employment among other benefits.

Safari Circuits, GR LLC., a leading electronics manufacturing services provider in Grand Rapids, Michigan, is seeking a proactive and technically skilled IT Systems Engineering Manager to oversee local IT operations while serving as the Cybersecurity Domain Lead. This role combines hands-on infrastructure management with strategic leadership in cybersecurity compliance and risk mitigation. The ideal candidate will ensure the reliability, security, and efficiency of site-level IT systems while driving initiatives aligned with national cybersecurity standards such as NIST 800-171 and CMMC Level 2. This is an on-site position with flexibility to work remotely as projects permit. Key Responsibilities: Manage all IT operations at the site level, including infrastructure, network administration, and end-user support. Lead cybersecurity initiatives, including vulnerability assessments, incident response planning, and compliance documentation. Oversee the implementation and integration of ERP systems with internal databases and analytics platforms. Maintain and enhance SharePoint-based Quality Management Systems (QMS) with automated workflows and access controls. Drive the company's CMMC Level 2 compliance program, including development of the System Security Plan (SSP), POA&Ms, and technical evidence. Coordinate with corporate IT and cross-functional teams to ensure alignment of cybersecurity policies and IT standards. Support cloud migration efforts, including Microsoft 365 services such as Exchange Online, Teams, OneDrive, and SharePoint. Monitor and report on IT performance metrics, security posture, and system uptime. Mentor junior IT staff and promote a culture of security awareness across the organization. Manage all IT operations at the site level, including infrastructure, network administration, and end-user support. Qualifications: Bachelor's degree (or higher) in Engineering, Information Technology, Cybersecurity, Computer Science, or related field. 5+ years of experience managing IT operations in a manufacturing or industrial environment. Strong understanding of cybersecurity frameworks (NIST 800-171, CMMC) and risk management practices. Experience with ERP systems and MES integration. Proficiency in Microsoft 365, SharePoint, SQL, and Power BI. Preferred: Experience leading cybersecurity audits and compliance programs. Familiarity with ISA-95 standards and industrial automation systems. Background in teaching or training technical subjects is a plus. Experience leading cybersecurity audits and compliance programs. Benefits 401(k) matching Health insurance Life insurance Paid time off Tuition reimbursement Promotion opportunities Climate-controlled facility EEO Statement Safari Circuits, LLC. is an Equal Opportunity Employer. Native American & Veteran Hiring Preferences will be applied in accordance with Waséyabek Development Company policy. We are committed to making merit-based hiring decisions. We are proud to be an Equal Opportunity Employer making decisions without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, age, disability, genetic information, citizenship, marital status, height or weight, veteran status, or any other legally protected category.

About the Role We're seeking a battle-tested IT Service Manager who thrives in the high-pressure, high-performance world of Managed Service Providers (MSPs). If you know how to balance 100+ open tickets, manage demanding clients, and still keep your team motivated, focused, and accountable - you're exactly who we're looking for. This isn't a cushy corporate IT gig. It's an MSP leadership role - fast-paced, unpredictable, and client-driven. Your mission: keep the service desk running like a well-oiled machine, ensure SLA compliance, manage escalations, and lead a team that delivers excellence every day. Key Responsibilities Own the Service Desk: Oversee all daily operations, ensuring SLA targets are consistently met and client satisfaction remains high. Lead & Develop the Team: Manage, coach, and support L1-L3 engineers - driving accountability, growth, and performance. Ticket & Escalation Management: Prioritize and manage ticket flow efficiently while balancing urgency, client demands, and team workload. Data-Driven Management: Monitor and report on key metrics - response times, resolution rates, SLA adherence, and client satisfaction scores. Continuous Improvement: Enforce process discipline while identifying automation opportunities and workflow optimizations. Client Relationship Management: Build strong client trust, lead difficult conversations, and de-escalate service issues with professionalism and confidence. Cross-Functional Collaboration: Work closely with project teams, vCIOs, and account managers to align support services with overall client strategy. What You Bring Proven MSP Experience: Demonstrated success managing a service desk in an MSP environment. Leadership Skills: Ability to motivate, coach, and hold technical teams accountable in high-pressure settings. Technical Depth: Hands-on experience with Microsoft 365, Azure, networking, and security environments. Tool Expertise: Proficiency with PSA/RMM systems such as ConnectWise, NinjaOne, IT Glue, or equivalent. Crisis Management: Calm, confident handling of client escalations and technical emergencies. Analytical Mindset: Ability to interpret metrics and make informed operational decisions.

We are seeking a Senior Computer and Information Systems Manager to join our team. The ideal candidate will have a strong background in planning, directing, and coordinating activities in electronic data processing, information systems, systems analysis, and computer programming. You will play a crucial role in ensuring the efficiency and effectiveness of our IT operations and systems. Key Responsibilities: * Project Management: Plan, direct, and coordinate IT-related projects, ensuring they are completed on time, within scope, and within budget. * System Oversight: Manage the day-to-day operations of information systems. * Team Leadership: Lead and supervise a team of IT professionals, providing guidance, support, and performance management. * Systems Analysis: Conduct systems analysis to evaluate the efficiency and effectiveness of current IT systems and recommend improvements. * Strategic Planning: Develop and implement IT strategies and policies aligned with the organization's goals and objectives.

ABOUT ALU At the African Leadership University (ALU), we are more than an academic institution, we are a launchpad for Africa's next generation of leaders. Our mission is bold: to develop ethical, entrepreneurial changemakers who will shape Africa's future. Through an innovative curriculum, hands-on learning, and a vibrant pan-African community, we equip our students to tackle complex challenges, connect the dots across diverse perspectives, and create solutions that drive lasting impact. We don't just teach; we nurture adaptable, globally minded problem-solvers ready to thrive in ambiguity, build from scratch, and lead Africa into a prosperous 21st century. African Leadership University is incorporated in Rwanda as The African Leadership University (ALU) and in Mauritius as the African Leadership College of Higher Education (ALCHE). Each entity is separately accredited to offer qualifications by the Council of Higher Education in Rwanda and the Higher Education Commission in Mauritius. The ALU School of Business (ALUSB) is the engine of education in business, leadership, and entrepreneurship for both campuses. We are dedicated to fostering an open yet secure environment, balancing the safety of students, staff, and visitors with respect for individual rights, and safeguarding responsibilities. HOW WE WORK The ALU Team works in starkly different ways to traditional academic bureaucracies. We approach education from first principles, empower individuals to design, test, and implement creative new ideas, and work closely together to craft transformative learning experiences. We are deeply passionate about our students and excited by the challenge of building something entirely new. The African Leadership University is committed to ensuring the safety and Well-being of all students under our care. As part of this commitment , we have a comprehensive safeguarding policy in place , which outlines our Zero-tolerance approach to any violation of safeguarding. ABOUT THE ROLE The IT Services Manager is accountable for end-to-end stability, security, governance, and performance of the organisation's technology platforms and IT services. This role leads the IT Support function while owning IT Service Management (ITSM), cybersecurity operations, identity governance, incident response, and vendor compliance. This is both a strategic and hands-on role requiring deep operational maturity and security discipline. ROLE RESPONSIBILITIES 1. IT Service Management, Platform Uptime & Operational Security Ensure availability, reliability, security, and performance of all core IT platforms (Google Workspace, Salesforce, NetSuite, intranet, identity systems, network services). Lead ITIL-aligned incident, problem, and change management, embedding security gates into all change and deployment workflows. Monitor infrastructure and SaaS platform logs, taking proactive action on anomalies or security alerts. Define and enforce system SLAs and platform security KPIs (MTTR, MTTD, failed logins, anomalous access patterns, etc). 2. IT Support Team Leadership & Secure Operations Lead and coach the IT Support team to deliver secure, responsive support. Oversee secure device provisioning, endpoint protection installation, OS patching, encryption policies and hardening baselines. Maintain secure onboarding/offboarding processes, ensuring zero-day deprovisioning for user accounts and devices. Uphold strict documentation, SOPs, configuration standards, and security checklists across all support processes. 3. Vendor & Contract Governance with Security Controls Oversee relationships with technical vendors and service providers (e.g., helpdesk, infrastructure, SaaS platforms) Enforce vendor adherence to least-privilege access, MFA requirements, Secure API integrations, data handling & encryption controls, incident reporting timelines Ensure vendors meet performance expectations, SLAs, cybersecurity requirements and compliance obligations Support contract evaluations, renewals, and procurement processes 4. Cybersecurity, Threat Prevention & Compliance Implement, enforce, and continuously strengthen cybersecurity protocols including Identity and Access Management (IAM), Multi-Factor Authentication (MFA) Privileged Access Management (PAM), Endpoint Detection & Response (EDR), Network and SaaS access controls, Password and authentication policies Maintain and audit user directory services (Google Admin, Azure AD) and ensure tight identity governance (role-based access, zero-trust principles). Conduct regular access reviews, audit trails, configuration audits, and logging reviews. Lead or support IT and cybersecurity audits (internal and external) ensuring alignment with GDPR, POPIA, ISO 27001 controls, SOC2-aligned standards, and recommended actions from the Cybersecurity Audit & Remediation Plan (2025). Coordinate vulnerability scans, remediation cycles, patch compliance, and policy enforcement across all endpoints. Own security awareness training and phishing simulations to reduce user risk. Respond to incidents rapidly, including triage, containment, remediation and root-cause analysis. Contribute to organisational disaster recovery planning, and lead DR drills, failover tests, and business continuity readiness. 5. System Lifecycle Support & Documentation Maintain detailed documentation, including system architectures, network diagrams, data flows, access controls, asset inventories, security policies and configuration logs. Ensure all changes go through proper security evaluation, testing, approvals, and rollback planning. Own identity lifecycle processes, including joiner/mover/leaver workflows and role/access policies. Contribute to disaster recovery and business continuity planning, including DR drills and readiness reviews Maintain documentation and workflows related to user identity management, system roles and access policies 6. Service Governance & Continuous Improvement Drive continuous service improvements through user feedback, metrics tracking and post-incident reviews Track and report service quality and security posture metrics to leadership. Establish and improve internal ITSM practices, aligning with frameworks such as ITIL Participate in technology governance forums and audit response processes to ensure service accountability\ Contribute to risk registers, audit responses and compliance certification efforts. Ensure the safety and well-being of all young persons and vulnerable adults with whom we deal, by adhering to ALCHE's comprehensive safeguarding policy, maintaining a zero-tolerance approach to any violations of safeguarding standards. QUALIFICATIONS Bachelors degree in Information Technology, Computer Science or a related field ITIL certification or equivalent experience in IT Service Management required Cybersecurity certifications (Security+, CISM, CISSP, CEH, or similar) Cloud platform security knowledge (Google Admin, AWS, GCP, Azure) Knowledge of compliance frameworks (GDPR, ISO 27001, NIST, SOC2) EXPERIENCE AND SKILLS 8+ years in IT operations or service management, with 5+ years in leadership Proven experience managing multi-platform environments (SaaS, cloud, enterprise systems) Demonstrated competency in cybersecurity operations, IAM, MFA, endpoint security, and access governance Experience leading IT audits, compliance reviews and security hardening initiatives Strong organisational discipline, with ability to enforce standards and drive cultural change toward secure practices Excellent communication and troubleshooting skills, with strong bias for operational stability and secure-by-design approaches

Who We Are We're Sandbox VR, the most advanced virtual reality experience in the world. Our mission is to bring people closer together through world-class immersive experiences. When guests step into one of our stores, our full-body motion tracking gear and Hollywood motion capture cameras make them the stars of their own movies. Groups freely roam our large-open “holodecks” together, relying on each other to succeed in social experiences. Whether it's venturing into space, battling on the high seas, or surviving a zombie apocalypse, our experiences take our guests on a journey they won't forget! Since launching in 2017, we've become the location-based VR industry leader. As we continue to expand globally, there's never been a better time to join the Sandbox VR team. We take pride in the relationships we are building within our communities by providing world-class experiences for our guests and our employees. Here, we value humility and have built a collaborative environment, ensuring that our guests, and our teammates all win collectively. If this sounds interesting to you, we'd love you to join us, as we build the future of entertainment. Sandbox VR is looking for a collaborative Manager, IT Systems Support to play a key role in ensuring the reliability, performance, and growth of our global retail technology systems. You'll collaborate closely with vendors, internal teams, and store operations to deliver stable, efficient IT solutions that power our customer experience around the world.What You Will Be Doing: Provide technical solutions and troubleshooting across Windows environments, networking, and hardware for the System & IT team. Communicate directly with hardware and software vendors to identify and implement effective fixes and system improvements. Ensure seamless system performance across all global retail stores, including occasional on-call support to resolve urgent technical issues and document permanent solutions. Plan and execute system tests and updates, including Windows patches, firmware or BIOS upgrades, and other configuration changes. Roll out and oversee system updates for Hong Kong and international retail locations. Lead and manage the Global IT Tier 1 and Tier 2 support teams, ensuring timely and effective issue resolution. Develop and maintain IT support processes and policies to deliver consistent, high-quality service. Monitor IT system performance and proactively identify areas for improvement. Collaborate across departments to align IT support with organizational goals and operational needs. Oversee the IT ticketing system, ensuring adherence to SLAs and efficient issue tracking. Train IT staff and end-users to maximize technology effectiveness and adoption. Conduct regular performance evaluations and guide professional development for IT support staff. Manage departmental budgets, forecasts, and cost controls. Lead and support hardware and software deployment projects, including new store installations (with potential global travel). Stay current with technology trends to recommend system upgrades and efficiency improvements. Build and maintain strong relationships with vendors and negotiate contracts for hardware, software, and support services. Create and maintain clear documentation for IT systems, support processes, and user guides to promote knowledge sharing. What We're Looking For: 5+ years of experience in IT systems support or management, including oversight of teams with 5 or more direct reports. Proven ability to work cross-functionally with global teams, partners, and departments across multiple time zones. Broad technical expertise across network infrastructure, workstations, laptops, Windows environments, Sandbox VR's proprietary platforms, and third-party applications. Strong analytical and troubleshooting skills with a detail-oriented approach to diagnosing system issues, interpreting logs and dashboards, and identifying root causes. Hands-on experience managing server rooms, servers, structured cabling, and communication networks. Demonstrated experience with system performance tuning and capacity planning. Proficiency in remote deployment, configuration, and support of operating systems across desktops, tablets, and mobile devices. Solid understanding of information security principles and best practices across systems and user devices. Familiarity with MDM (Mobile Device Management) solutions. Bachelor's degree in Information Systems or a related field, or equivalent practical experience/certifications. Technical proficiency with Windows 10 and 11 (hardware and OS), mac OS (hardware and OS), and iOS/tablet hardware. What We're Offering: 4% 401k match Significant equity grants in a rapidly growing organization Robust medical benefits Full remote work from any of our currently approved US states Generous internet & phone stipend Sandbox VR is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

Sangoma Technologies is looking for an accomplished IT Support Manager to lead our technical support team and enhance our commitment to customer satisfaction. As a trusted leader in business communications solutions, we are focused on providing top-notch services that leverage innovative technology to foster better communication. In this pivotal role, you will oversee the IT support operations, ensuring our clients receive timely and efficient assistance. You will also play an integral part in developing support strategies, managing a team of IT support technicians, and collaborating with various departments to enhance the overall customer experience. If you thrive in a fast-paced environment and have a passion for technology and customer service, we invite you to help us uphold our reputation for excellence. While this is a remote position in the US, we are accepting candidates from the central and eastern time zone. Your Role: Manage, mentor, and develop a team of IT support technicians. Oversee the daily operations of the technical support department, ensuring the delivery of high-quality service. Develop and implement IT support policies, procedures, and best practices. Coordinate with other departments to resolve complex technical issues and provide customer feedback for continual improvement. Analyze and report on support metrics to identify areas for improvement. Serve as a point of escalation for advanced technical support issues. Maintain a comprehensive knowledge base of support procedures and technical solutions. Ensure team adherence to service level agreements (SLAs) and quality standards. Develop training programs for staff to enhance technical skills and customer service capabilities. Stay current with industry trends and emerging technologies to continuously enhance support services. Participate in IT projects and initiatives to improve overall business operations. Your passion for customer service and results-oriented approach will play a pivotal role in driving satisfaction across our user and partner base. Requirements Your Background: Bachelor's degree in Information Technology, Computer Science, or a related field. 7+ years of experience in IT support, with at least 3 years in a managerial or supervisory role. Strong understanding of IT service management (ITSM) frameworks. Proven leadership and team management skills. Excellent problem-solving and analytical abilities. Exceptional verbal and written communication skills. Ability to work in a fast-paced environment and manage competing priorities. Strong customer service orientation and a commitment to excellence. Familiarity with ticketing systems, remote support tools, and network troubleshooting. Preferred: ITIL certification or other relevant IT service management certifications. Experience working in the telecommunications or software industry. Knowledge of VoIP technologies and Unified Communication systems. Proficient in using performance metrics and KPIs to drive team effectiveness. Benefits What We Offer: Extensive Benefit Options (Health, Vision, Dental, Long & Short-term Disability), effective after a short waiting period Flexible PTO plan & Company Holidays Employee Stock Option Purchase Plan 401K with matching Entrepreneurial work environment partnered with high-growth career opportunities. Equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities. You must be authorized to work in the United States full-time for any employer. No agencies, please.

Taxwell helps everyday Americans get every tax advantage they deserve by finding credits and deductions they never even knew existed. Our tax preparation software offers easy guidance and ensures your maximum tax refund. We strive to build a team of like-minded experts in both tax and technology who align with our brand purpose, are advocates for our customers and have a fresh, non-traditional approach to the tax industry. Taxwell is a leading digital tax filing platform formed in 2022 from the combination of Drake Software and TaxAct . These two longstanding organizations offer customers professional and do-it-yourself digital and downloadable products that are easy-to-use, best-in-class technology, and provide unparalleled customer support. Taxwell brands are a trusted solution for all users including those with complex tax returns. We strive to attract and retain candidates who exemplify our values: performance, perseverance, progress and partnership. Taxwell is an organization of forward thinkers looking to add industry experts to our growing team . The Manager, IT Infrastructure is responsible for the reliability, security, and scalability of our hybrid environment. This role will manage a small team, own day-to-day operations and troubleshooting, drive our datacenter-to-cloud migration, and partner closely with InfoSec on hardening and compliance. This is a hands-on role that blends people leadership, architecture, operations, and project delivery to keep critical services up, performant, and secure. Light, occasional travel is possible. RESPONSIBILITIES: The primary responsibilities of this position are listed below. To perform the job successfully, the individual must be able to execute each essential duty satisfactorily. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Other duties, assignments and specific projects may be assigned at management discretion. Lead and develop a small infrastructure/operations team; set goals, coach, and manage performance. Own uptime, performance, capacity, patching, and lifecycle management for: Cloud: AWS (organizations, networking, IAM, EC2, backups, cost governance) On-prem: VMware vSphere/ESXi, Pure Storage, Dell servers/storage, Cohesity backups, Cisco networking. Endpoints: NinjaOne RMM Help Drive DC to cloud migration (assessment, landing zones, patterns, refactoring/rightsizing, cutovers, rollback plans, etc.). Partner with Security on vulnerability management and maintain SOC 2, PCI, Indiana STIG compliance frameworks Own relevant vendor relationships & support escalations Aid in contracts, renewals, and resource/capacity planning Oversee relevant disaster recovery testing; ensure RTO/RPO targets. Lead/assist in complex troubleshooting across network, storage, compute, and cloud services. Maintain detailed documentation of systems, configurations, processes, standards, diagrams, recovery procedures, and policies. Utilize and implement automation, scripting, and AI tooling to help the teams accelerate projects, automate processes, and orchestrate Infrastructure IT operations. Work closely with cross functional teams and stakeholders to define requirements, plan, and execute system projects. Perform other related duties as assigned or requested. Education and Experience: Bachelor's degree or higher in Information Technology/Information Systems or related field of study. 6-10+ years in infrastructure/operations, including 2+ years leading engineers QUALIFICATIONS: Expertise in Windows operating systems. Linux is nice to have. Strong VMware administration; familiarity with Cohesity, Pure Storage, and Dell infrastructure. Strong Cisco\Meraki networking fundamentals (routing/switching, firewalls, VPNs, segmentation). Proficiency in AWS and hybrid environments with a focus on infrastructure core services (VPC, EC2, Transit Gateways, IAM, Route53, CloudFormation, S3, RDS, etc.) Experience with automation tools (e.g., CloudFormation , Ansible, NinjaOne, AWS SSM). Familiarity with containerization (e.g., Docker, Kubernetes) and virtualization technologies. Expertise and understanding of complex Active Directory environments. Strong knowledge of cybersecurity best practices and compliance frameworks. Proven incident management and root-cause analysis; excellent stakeholder communication. Able to design and execute migrations, write/run change plans, and coordinate cutovers. Scripting/automation mindset (PowerShell preferred); comfortable with IaC and CI/CD concepts. Strong knowledge of cybersecurity best practices, compliance frameworks (STIG, PCI, SOCII, CIS/NIST) and backup/DR disciplines. CERTIFICATIONS: Relevant certifications such as the following are preferred: AWS Certified Solutions Architect (Associate or Professional) AWS Certified Specialties Cisco CCNP CompTIA Security+ or Network+ Palo Alto PCSFE VMWare Professional or Design SOFT SKILLS: Strong problem-solving and analytical skills. Excellent team oriented and leadership abilities. Ability to work independently and as part of a team. Strong verbal and written communication skills Time management skills to successfully handle individual workload without consistent oversight. Strong interpersonal skills to support positive and productive interactions with end users, team members, management, and peers. At Taxwell, we believe our work benefits from the diverse perspectives of our employees. As such, Taxwell welcomes and celebrates diversity and inclusion and is committed to equal opportunity employment. At Taxwell, you can expect a supportive, open, and inclusive atmosphere and a team that values your contributions. Taxwell is committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants without regard to race, color, religion, sex, national origin, age, d isability, marital status, sexual orientation, gender identity, veteran status, and any other status protected under applicable law. Taxwell considers information gathered in the hiring process, including information on this application, confidential, and only shares it on a need-to-know basis or as required by law. If you need assistance or accommodation due to a disability, you may contact us at ************** or by calling ************ extension 6049 to speak with a member of the HR Talent Acquisition team.

THIS IS A REMOTE POSITION. Walton Signage is a well-respected, innovative company in the signage industry. The Company serves large, national or corporate accounts with turnkey installation of high quality signage systems and has been listed several times as one of Inc. Magazine's fastest growing companies. This position serves as the strategic and operational leader for Walton Signage's IT department. The role is responsible for overseeing technology infrastructure, cloud architecture, end-user support to ensure reliable and secure business operations. The IT Manager will lead efforts to deliver scalable solutions, drive automation, and align technology initiatives with Walton's corporate objectives. Key Responsibilities Oversee daily IT operations and ensure system uptime, performance, and security across the organization. Manage IT helpdesk, prioritize tickets, and ensure high-quality support for all end users. Own vendor relationships for Security, cloud, infrastructure solutions, Lead implementation of IT projects including hardware rollouts, system upgrades, and workflow automation. Develop, implement, and maintain cybersecurity standards, policies, and training. Monitor IT budgets and control costs related to procurement, licensing, and maintenance. Supervise, mentor, and evaluate IT technical resources. Collaborate with leadership to develop long-term IT strategy and technology roadmap. Maintain accurate documentation for systems, processes, and network configurations. Ensure compliance with internal controls, data governance, and audit requirements. Qualifications Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent experience). 10+ years of progressive IT leadership experience, preferably in a multi-site or project-based organization. Strong technical knowledge of network systems, cloud services, security and identity management Demonstrated ability to manage IT budgets, vendor contracts, and service-level performance. Exceptional troubleshooting, communication, and project management skills. Proven leadership skills with the ability to mentor teams and manage cross-functional initiatives. Strategic thinker with hands-on technical problem-solving ability. Process-oriented mindset with strong documentation and compliance discipline. Excellent interpersonal skills and the ability to work across departments. Ability to thrive in a fast-paced environment and adapt to shifting priorities. Netsuite Experience Experience with EDI, APIs, Integrations Inventory, WMS, Shipping, logistics, project management Preferred Competencies Strategic thinker with hands-on technical problem-solving ability. Process-oriented mindset with strong documentation and compliance discipline. Excellent interpersonal skills and the ability to work across departments. Ability to thrive in a fast-paced environment and adapt to shifting priorities. Netsuite Experience Experience with EDI, APIs, Integrations Inventory, WMS, Shipping, logistics, project management We are an Equal Opportunity and Affirmative Action Employer PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. •While performing the duties of this job, the employee is constantly required to sit and use hands to operate telephone, type and operate computer and mouse. •The employee is frequently required to talk, hear, and bend and twist neck. •The employee may occasionally lift and/or move up to 10 pounds and rarely lift and/or move up to 25 pounds. •Specific vision abilities required by this job include close vision and distance vision. •Travel may be required. Benefits: Walton Signage offers medical benefits on the 1st of the month following start date, 401(k) with 100% match up to 4% and full vesting after 90 days, paid time off, holidays, and competitive compensation commensurate with experience. To apply please complete the preliminary application online.

Job Posting End Date 12-12-2025 Please note the job posting will close on the day before the posting end date. At AEP, we're more than just an energy company! We're a team of dedicated professionals committed to delivering safe, reliable, and innovative energy solutions. Guided by our mission to put the customer first, we strive to exceed expectations by listening, responding, and continuously improving the way we serve our communities. If you're passionate about making a meaningful impact and being part of a forward-thinking organization, this is the company for you! Job Description Part of a larger team delivering high quality technology solutions to the business. Design, develop and install software solutions. Build high-quality, innovative and fully performing software in compliance with internal architecture, development & design standards & best practices. Design, modify, develop, write, implement and troubleshoot software programming applications. Support and/or install software applications. Participate in the testing process through test review and analysis, test witnessing and certification of software. Works within a Waterfall or Agile methodology/framework-based team. Collaborates heavily with Project Management, Business Analyst and Infrastructure Job Families. What You'll Do: * Work collaboratively and independently as needed. * Proactive and growth mindset with a willingness to learn and take control of your development. * Adhere to NERC Standards for Power Control Systems and cyber security rules. * Knowledge, experience and willingness to learn in the following areas: * RTU, SCADA, Monarch, PLC, Ladder Logic, C, GUI Display Development, Testing, Training, Automatic Generation Control, Network (ICCP, Modbus, DNP), Server Management, Desktop Client Support, End User Support, Troubleshooting, Project Management * Knowledge of Monarch (GMS) is a plus. * Support and develop the Generation control system. * Connect new Generation resources to the control system. * This position will require on-call 24x7 support which is rotated amongst team members. * Bring skillsets and grow yours while learning many more to support and be part of a great team. Additional Preferred Requirements: * Understanding of NERC CIP security principals. * Understanding of WAN and VPN concepts * Basic understanding of C programming language * Knowledge of Communication Protocols (DNP3, Modbus, ICCP) * Understanding of Ladder Logic desired * Knowledge of RTU (Remote Terminal Units) What We're Looking For: Solution Engineer Sr (SG 7): Education: Bachelor's degree in computer science, engineering, or related technical field is required. Experience: 5 years of relevant work experience is required. An equivalent combination of education and related experience may be considered. Solution Engineer Prin (SG 8): Education: Bachelor's degree in computer science, engineering, or related technical field is required. Experience: 7 years relevant work experience is required. An equivalent combination of education and related experience may be considered. What You'll Get: Solution Engineer Sr (SG7): $85,081- $106,353 Solution Engineer Prin (SG8): $96,110 - $124,940 In addition to a competitive compensation, AEP offers a unique comprehensive benefits package that aims to support and enhance the overall well-being of our employees. Compensation Data Compensation Grade: SP20-007 Compensation Range: $85,081.00 - $124,940.00 The Physical Demand Level for this job is: S - Sedentary Work: Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently. (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met. It is hereby reaffirmed that it is the policy of American Electric Power (AEP) to provide Equal Employment Opportunity in all respects of the employer-employee relationship including recruiting, hiring, upgrading and promotion, conditions and privileges of employment, company sponsored training programs, educational assistance, social and recreational programs, compensation, benefits, transfers, discipline, layoffs and termination of employment to all employees and applicants without discrimination because of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, veteran or military status, disability, genetic information, or any other basis prohibited by applicable law. When required by law, we might record certain information or applicants for employment may be invited to voluntarily disclose protected characteristics.

About this role At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children's educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress. This mission would not be possible without our smartest investment - the one we make in our employees. It's why we're dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive. Your team Join our global team of cyber security experts, protecting our business and developing exciting capabilities on the frontline of cyber defense. Apply your passion and knowledge of cyber security to improve the security of internal and external business workflows by supporting optimal cybersecurity control alignment and empower all employees to protect information our clients and investors entrust us with, and the systems and technology that enable our mission. Your Responsibilities This individual will be part of the Cyber Administration team that is responsible for: * Cyber Diligence - Identify control gaps and potential cyber risks impacting technology infrastructure and the critical service provider ecosystem through supply chain security and pre-M&A assessment activities, new technology security reviews. * Cyber Governance - Provide centralized oversight for cybersecurity policy and risk management, including content management for Information Security's policy library; contracting with service providers and clients; audit, assessment, and attestation activities. * Cyber Partnerships - Support internal stakeholder enablement and client due diligence requests. * Cyber Training & Awareness - Embed a culture of "students of security" through delivery of the global cyber training and awareness program, including via InfoSec communications and maintenance of the InfoSec Hub, training library, and periodic testing (e.g., phishing assessment program, WarGames program). * Talent Management - Manage talent strategy and employee experience for Information Security. BlackRock is committed to building great Cyber Security careers for our people, and we are looking for an individual with a passion for cyber security defense to continue the growth of our exceptional team. You have… * Strong documentation and process-oriented background with leading and managing complex Technology projects. * The ability to effectively influence others to account for the plans and collaborative behaviors for results. * Ability to communicate complex and technical issues to diverse audiences, orally and in writing, in an easily understood, authoritative, and actionable manner. * Ability to identify and assesses the cybersecurity threats, risks and controls to cost-effectively mitigate risks. * Ability to react to high pressure dynamic changing environments. * Excellent prioritization capabilities, with an aptitude for breaking down work into manageable parts, effectively assessing the priority and time required to complete each part. * Ability to work on several tasks simultaneously and pay attention to sources of information from inside and outside one's network within an organization. * Ability to apply original and innovative thinking to produce new ideas and create innovative products, solutions, or approaches. * A discipline and interpersonal skills to work well in a global environment, complementing teams in multiple remote locations. For XDE-Regional - Delaware Only the salary range for this position is USD$110,000.00 - USD$138,000.00 . Additionally, employees are eligible for an annual discretionary bonus, and benefits including healthcare, leave benefits, and retirement benefits. BlackRock operates a pay-for-performance compensation philosophy and your total compensation may vary based on role, location, and firm, department and individual performance. Our benefits To help you stay energized, engaged and inspired, we offer a wide range of benefits including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about. Our hybrid work model BlackRock's hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person - aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock. About BlackRock At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children's educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress. This mission would not be possible without our smartest investment - the one we make in our employees. It's why we're dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive. For additional information on BlackRock, please visit @blackrock | Twitter: @blackrock | LinkedIn: ********************************** BlackRock is proud to be an equal opportunity workplace. We are committed to equal employment opportunity to all applicants and existing employees, and we evaluate qualified applicants without regard to race, creed, color, national origin, sex (including pregnancy and gender identity/expression), sexual orientation, age, ancestry, physical or mental disability, marital status, political affiliation, religion, citizenship status, genetic information, veteran status, or any other basis protected under applicable federal, state, or local law. View the EEOC's Know Your Rights poster and its supplement and the pay transparency statement. BlackRock is committed to full inclusion of all qualified individuals and to providing reasonable accommodations or job modifications for individuals with disabilities. If reasonable accommodation/adjustments are needed throughout the employment process, please email Disability.Assistance@blackrock.com. All requests are treated in line with our privacy policy. BlackRock will consider for employment qualified applicants with arrest or conviction records in a manner consistent with the requirements of the law, including any applicable fair chance law.

Reports To: Manager, IT Operations Compensation Range: $90,000-$110,000 plus bonus and equity *This is a fully remote position. Given the needs of our global team, we prefer availability to work hours consistent with the Pacific Time (PT) or Mountain Time (MT) zone* What We Do: Huntress is a fully remote, global team of passionate experts and ethical badasses on a mission to break down the barriers to cybersecurity. Whether creating purpose-built security solutions, hunting down hackers, or impacting our community, our people go above and beyond to change the security game and make a real difference. Founded in 2015 by former NSA cyber operators, Huntress protects all businesses-not just the 1%-with enterprise-grade, fully owned, and managed cybersecurity products at the price of an affordable SaaS application. The Huntress difference is our One Team advantage: our technology is designed with our industry-defining Security Operations Center (SOC) in mind and is never separated from our service. We protect 4M+ endpoints and 7M+ identities worldwide, elevating underresourced IT teams with protection that works as hard as they do. As long as hackers keep hacking, Huntress keeps hunting. What You'll Do: Huntress is seeking a Helpdesk Team Lead to guide and develop our team of Helpdesk Administrators. You lead the group responsible for frontline IT support across our global remote workforce. You focus on service quality, ticket operations, teammate technical development, and clear communication. You partner closely with IT Operations Specialists on escalations and improvements, while maintaining ownership of the helpdesk workflow and end-user experience. You also support company-wide communications for outages and incidents that affect employee productivity. This role does not include direct people management, but you will play a key part in providing ongoing performance insights, coaching notes, and development observations to the IT Operations Manager. Although this is a lead position, we are seeking a player-coach who is willing to step in during high-demand periods or when additional support is needed. Responsibilities: Support and guide Helpdesk Administrators while promoting a high accountability team environment. Provide coaching, feedback, and training that strengthen troubleshooting skills, communication, and workflow habits. Oversee onboarding for new team members and ensure consistent training across the helpdesk. Manage daily ticket queues, workload distribution, and overall helpdesk flow. Track and support progress toward response and resolution targets. Review ticket quality, follow up on issues, and establish escalation paths to maintain reliable standards. Step into the ticket queue during high-volume periods or when additional hands-on support is needed. Identify recurring issues and raise them to the IT Operations Manager or IT Operations Specialists. Promote clear, friendly, and service-focused communication in all interactions. Reinforce consistent troubleshooting methods, documentation habits, and escalation guidelines. Support updates to helpdesk documentation and end-user guides. Draft and send company-wide communications about outages, incidents, updates, and scheduled maintenance. Collaborate with the IT Operations Manager and IT Operations Specialists to identify workflow improvements, routing changes, and automation opportunities. Help test new tools or process changes to confirm they support frontline needs. Maintain clean and accurate data within the helpdesk platform. Provide feedback on trends, performance, and areas that need additional training or process updates. What You Bring To The Team: 5 or more years in IT support with experience leading and/or mentoring others. Strong understanding of helpdesk fundamentals, including troubleshooting basics, communication, and ticket management. Experience supporting Windows, mac OS, and SaaS environments. Clear written and verbal communication skills and comfort speaking to the global team. Ability to organize workload, guide a team, and maintain structure in a busy support environment. A service-focused mindset that supports a consistent and positive end-user experience. Comfortable working in a remote-first organization. What We Offer: 100% remote work environment - since our founding in 2015 Generous paid time off policy, including vacation, sick time, and paid holidays 12 weeks of paid parental leave Highly competitive and comprehensive medical, dental, and vision benefits plans 401(k) with a 5% contribution regardless of employee contribution Life and Disability insurance plans Stock options for all full-time employees One-time $500 reimbursement for building/upgrading home office Annual allowance for education and professional development assistance $75 USD/month digital reimbursement Access to the BetterUp platform for coaching, personal, and professional growth Huntress is committed to creating a culture of inclusivity where every single member of our team is valued, has a voice, and is empowered to come to work every day just as they are. We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, disability, veteran status, genetic information, marital status, or any other legally protected status. We do discriminate against hackers who try to exploit businesses of all sizes. Accommodations: If you require reasonable accommodation to complete this application, interview, or pre-employment testing or participate in the employee selection process, please direct your inquiries to accommodations@huntresslabs.com . Please note that non-accommodation requests to this inbox will not receive a response. Huntress uses artificial intelligence tools to assist in reviewing and evaluating job applications, including resume screening, skills assessment, and candidate matching and comparisons. These AI tools support our human recruiters in the initial review process but do not make final hiring decisions without human involvement. By submitting your application, you acknowledge this use of AI in our recruitment process. Please review our Candidate Privacy Notice for more details on our practices and your data privacy rights. #BI-Remote

Department: 10706 Enterprise Corporate - Business Analytics Status: Full time Benefits Eligible: Yes Hours Per Week: 40 Schedule Details/Additional Information: Monday-Friday 8:00AM-4:30PM - Flexible Pay Range $32.45 - $48.70 Major Responsibilities: Analyze, develop, and improve BI solutions to meet business needs. Collaborate with operations teams to help design and document metrics that align with strategic objectives and ensure effective use of data. Support the translation of business requirements into well-designed BI solutions that meet organizational goals. Provide accurate and complete documentation for all tasks, following industry standards. Provide support for BI solutions, including problem analysis, design, implementation, and testing. Manage project work and requests using appropriate tools and methodologies. Support training and educating users on reporting tools and support upgrades/changes in all phases. Participate in reporting team on-call pool within the IT ticketing system and support go live/implementations. Seek ways to improve professional skills by maintaining awareness of healthcare environment, EHR technology, and informatics trends in addition to Cogito certification/recertification. Complete projects, requests and work that advance EHR and BI skills. Licensure, Registration, and/or Certification Required: Epic certification(s) in relevant Cogito/reporting application (status of Certified or Accredited). Needs to be obtained within 5 months of starting first Epic class Learning plan requirements to be provided with offer includes any missing Epic Cogito certifications needed to perform role. Additional/alternative certification as appropriate based on BI solution & EHR platform. Education Required: Bachelor's degree in Computer Science or a related field, or equivalent work experience Bachelor's degree in computer science or related field, OR equivalent experience in EHR applications and SQL report writing Experience Required: No experience required with Degree. Equivalent experience in Epic applications and SQL report writing required without a degree. SQL report writing experience preferred. Knowledge, Skills & Abilities Required: Demonstrate analytical and logical thinking, creativity, communication skills Team player with a positive attitude, strong commitment to customer service and a desire to learn healthcare related systems and business processes. Understanding or proficient with database querying and query design Knowledge of BI tools Broad based knowledge and understanding in both hardware and software Proficient with Microsoft products Understanding of EHR workflows and reporting Understanding or proficient with data visualization concepts Physical Requirements and Working Conditions: Travel outside of workplace is required and thus incumbent is exposed to weather and road conditions. Operates all equipment necessary to perform the job. Exposed to normal office environment. Remote work environment This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties Our Commitment to You: Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more - so you can live fully at and away from work, including: Compensation Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training Premium pay such as shift, on call, and more based on a teammate's job Incentive pay for select positions Opportunity for annual increases based on performance Benefits and more Paid Time Off programs Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability Flexible Spending Accounts for eligible health care and dependent care expenses Family benefits such as adoption assistance and paid parental leave Defined contribution retirement plans with employer match and other financial wellness programs Educational Assistance Program About Advocate Health Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation's largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.

What Makes a Honda, is Who makes a Honda Honda has a clear vision for the future, and it's a joyful one. We are looking for individuals with the skills, courage, persistence, and dreams that will help us reach our future-focused goals. At our core is innovation. Honda is constantly innovating and developing solutions to drive our business with record success. We strive to be a company that serves as a source of “power” that supports people around the world who are trying to do things based on their own initiative and that helps people expand their own potential. To this end, Honda strives to realize “the joy and freedom of mobility” by developing new technologies and an innovative approach to achieve a “zero environmental footprint.” We are looking for qualified individuals with diverse backgrounds, experiences, continuous improvement values, and a strong work ethic to join our team. If your goals and values align with Honda's, we want you to join our team to Bring the Future! Job Purpose The Senior Strategic Procurement Specialist through theme development, strategic management and stakeholder alignment is responsible to bring spend within their category under procurement management. Additionally, The Specialist will regularly engage with the business stakeholder community, establish and lead strategies to achieve optimal cost reduction, and ensure the management of supplier relationships and risk. This position is directly responsible for owning the relationships with key site and business unit leadership. Also is responsible for the development / implementation of sourcing strategies and collaboration with internal business partners and suppliers to reduce risks and costs for Honda. The Specialist is accountable to identify, set, and manage metrics to hold suppliers accountable for performance and delivery. This position will drive results through the creation and management of competitive bidding processes and analyzation of data and market trends. Also actively drives the continuous improvement of regional Procurement processes and tools and is responsible for long term planning for the category, creating/driving/implementing initiatives, communicating and influencing customers and suppliers at all levels. The Specialist must work collaboratively, exhibit a strong sense of urgency to meet customer timelines, exhibit an intense curiosity/learning drive, successfully operate in a fast-paced environment, engage/influence key stakeholders, be extremely customer-focused, and consistently display a high level of business acumen. Must be able to successfully manage multiple projects, as well as timely completion to meet the business' objectives. Key Accountabilities Responsible for Supplier Performance / Development / Risk/ Support Segmentation Develop/Execute/Implement the Strategic Sourcing Function in Alignment with Category Lead the team to establish and meet category SEQCDM performance targets and measures, monitor progress and implement countermeasures when necessary Responsible For Category's Legal and Commercial Supplier Contracts Executed to Protect Honda and Business Users Lead project implementation and oversee projects and business plan items, monitor progress and adjust direction as needed Effectively sell ideas, negotiate, collaborate, and build consensus across Honda North America sites (Mfg., Sales, R&D) Apply key customer (upstream, downstream, and end-user) viewpoint in all category activities. Establish, understand, and communicate Total Cost of Ownership to all parties. Build a network of productive relationships across HAM / Honda North America to achieve category plans and targets Qualifications, Experience, and Skills Minimum Educational Qualifications: Bachelor Degree in Business, Supply Chain Management, Finance, or related field or equivalent experience Minimum Experience: 5+ years of experience in either a Purchasing and/or Procurement related role or in a field where job knowledge & skills are applicable based on education Other Job-Specific Skills: Advance computer skills including working knowledge of microsoft suite to include word, excel, powerpoint, etc. Familiarity with sap, ariba or major erp system(s) Understanding of commercial terms and conditions and experience in identifying and negotiating master agreement requirements; ability to identify engagement risk factors and ensure commercial contracts and legal agreements appropriately mitigate risk and protect Honda. Expert understanding of, and experience with, multi-step strategic sourcing processes and category management strategies Able to explain complex data in an understandable manner for a wide range of audiences Plan and implement long-term development strategies for category Strong communication and negotiation skills for all levels of audience Job Dimensions No. of Direct Reports: 0-3 No. of Indirect Reports: 0 Financial Dimensions: All category spend projects >$100k; business users' budgets - analyse and reduce. Liability and insurance risk high level assessment, total cost of contract ownership including hard and soft costs, commodity/labor markets Decisions Expected Responsible for Development / Execution of Category Strategies seeking to maximize spend under management and total value for indirect goods and services; Determine and prioritize sourcing strategies that best support HDMA, AHM and Business Units Develop strategies to support SEQCDM performance target achievement and monitor progress / perform Gap Analysis, as well as negotiation strategy Go/No Go on themes initiated and assignment of theme responsibility to category members Working Conditions On-site position (80-20). Up to 25% Travel - Ability to Travel on Short Notice for N.A. Support ~5-10 Hours per Week OT What differentiates Honda and make us an employer of choice? Total Rewards: Competitive Base Salary (pay will be based on several variables that include, but not limited to geographic location, work experience, etc.) Paid Overtime Regional Bonus (when applicable) Industry-leading Benefit Plans (Medical, Dental, Vision, Rx) Paid time off, including vacation, holidays, shutdown Company Paid Short-Term and Long-Term Disability 401K Plan with company match + additional contribution Relocation assistance (if eligible) Career Growth: Advancement Opportunities Career Mobility Education Reimbursement for Continued Learning Training and Development programs Additional Offerings: Tuition Assistance & Student Loan Repayment Lifestyle Account Childcare Reimbursement Account Elder Care Support Wellbeing Program Community Service and Engagement Programs Product Programs Honda is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, veteran status, or any other protected factor.

Arthur Grand is an IT services firm specializing in Digital Transformation initiatives for Federal, Commercial, State & local customers. Since 2012, Arthur Grand has been successfully supporting and delivering IT services to our customers in the areas of enterprise modernization and transformation with a core focus on emerging technologies including Cloud Solutions (AWS, Azure), Agile Development, Custom Programming, Full Stack Development, DevOps, DevSecOps, CI/CD, Web Development, Mobile APP Development, Data Visualization, Data Warehousing, Financial/ERP System Implementation and Infrastructure Management. Arthur Grand's culture of delivery excellence, combined with a commitment to bring the best talent to provide services, has earned our company an unparalleled reputation for delivering transformative results. Job Description Arthur Grand Technologies is currently seeking a highly motivated and skilled IT Business Development Manager - Contract - Remote for one of our clients. Job Title: IT Business Development Manager Location: Remote Employment Type: Contract About the Role: We are seeking a highly motivated IT Business Development Manager to drive business growth by identifying new opportunities, building strong client relationships, and expanding our IT services portfolio. The ideal candidate will have a proven track record in sales, client acquisition, and account management within the IT consulting, staffing, or technology solutions domain. Key Responsibilities: Identify, develop, and manage new business opportunities in IT consulting, project services, and staffing solutions. Build and maintain strong relationships with clients, decision-makers, and industry partners. Understand client needs and propose relevant IT services, solutions, and talent that address business challenges. Collaborate with internal recruitment, delivery, and technical teams to ensure successful fulfillment of client requirements. Manage the complete sales lifecycle-from lead generation to deal closure and client onboarding. Develop and execute strategic sales plans to achieve revenue and growth targets. Research market trends, competitor activities, and emerging technologies to identify potential growth areas. Prepare and present proposals, contracts, and sales reports to senior management. Attend networking events, conferences, and client meetings to enhance business visibility and partnerships. Required Skills & Qualifications: Bachelor's degree in Business Administration, Information Technology, or related field (MBA preferred). 5+ years of experience in IT business development, staffing, or technology solutions sales. Strong understanding of IT domains (software development, cloud, data analytics, cybersecurity, etc.). Proven success in generating leads, acquiring clients, and meeting sales targets. Excellent communication, negotiation, and presentation skills. Ability to work independently and collaboratively in a fast-paced environment. Proficiency in CRM tools and MS Office Suite. Preferred Qualifications: Experience working with clients in North America or global markets. Familiarity with RFP/RFQ processes and government/enterprise contracting. Existing network of IT decision-makers and vendor partners. Key Performance Indicators (KPIs): New client acquisition and revenue growth. Customer retention and satisfaction. Sales pipeline conversion rate. Achievement of quarterly and annual business targets. Arthur Grand Technologies is an Equal Opportunity Employer (including disability/vets) About Arthur Grand Technologies: Arthur Grand Technologies is a leading provider of staffing and technology consulting services. Our company is managed by a team of professionals who have worked for big 5 consulting firms for 20+ years. We are a minority-owned staff augmentation and technology consulting company. At Arthur Grand Technologies, we value our employees & contractors and strive to provide them with challenging, interesting work, market-relevant benefits, and opportunities for professional growth. If you have the necessary qualifications, and are excited to join a dynamic team. Thank you for considering Arthur Grand Technologies. We look forward to hearing from you soon. Best regards, Richard Tucker Arthur Grand Technologies Inc ******************* Arthur Grand Technologies is an Equal Opportunity Employer (including disability/vets) Additional Information All your information will be kept confidential according to EEO guidelines.