Find The Best Intermodal Customer Service Jobs For You

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Average Salary
$73,239
Average Salary
Job Growth Rate
-2%
Job Growth Rate
Job Openings
100,776
Job Openings

Intermodal Customer Service Careers

There is more than meets the eye when it comes to being an intermodal customer service. For example, did you know that they make an average of $35.21 an hour? That's $73,239 a year!

Between 2018 and 2028, the career is expected to grow -2% and produce -51,600 job opportunities across the U.S.

What Does an Intermodal Customer Service Do

There are certain skills that many intermodal customer services have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed communication skills, computer skills and customer-service skills.

When it comes to the most important skills required to be an intermodal customer service, we found that a lot of resumes listed 32.0% of intermodal customer services included email, while 16.3% of resumes included eta, and 15.4% of resumes included delivery appointments. Hard skills like these are helpful to have when it comes to performing essential job responsibilities.

When it comes to searching for a job, many search for a key term or phrase. Instead, it might be more helpful to search by industry, as you might be missing jobs that you never thought about in industries that you didn't even think offered positions related to the intermodal customer service job title. But what industry to start with? Most intermodal customer services actually find jobs in the transportation and finance industries.

How To Become an Intermodal Customer Service

If you're interested in becoming an intermodal customer service, one of the first things to consider is how much education you need. We've determined that 55.1% of intermodal customer services have a bachelor's degree. In terms of higher education levels, we found that 2.0% of intermodal customer services have master's degrees. Even though most intermodal customer services have a college degree, it's possible to become one with only a high school degree or GED.

Choosing the right major is always an important step when researching how to become an intermodal customer service. When we researched the most common majors for an intermodal customer service, we found that they most commonly earn bachelor's degree degrees or associate degree degrees. Other degrees that we often see on intermodal customer service resumes include high school diploma degrees or diploma degrees.

You may find that experience in other jobs will help you become an intermodal customer service. In fact, many intermodal customer service jobs require experience in a role such as customer service representative. Meanwhile, many intermodal customer services also have previous career experience in roles such as sales associate or office manager.

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Average Salary
$73,239
Average Salary
Job Growth Rate
-2%
Job Growth Rate
Job Openings
100,776
Job Openings

Average Salary for an Intermodal Customer Service

Intermodal Customer Services in America make an average salary of $73,239 per year or $35 per hour. The top 10 percent makes over $107,000 per year, while the bottom 10 percent under $50,000 per year.
Average Salary
$73,239
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Recently Added Salaries

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Event Customer Service
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American Wellness Inc.
American Wellness Inc.
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$35,00007/11/2017
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Customer Service, Aircraft Maintenance
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Embraer Aircraft Holding, Inc.
Embraer Aircraft Holding, Inc.
06/09/2017
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$60,08306/09/2017
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Intermodal Customer Service Demographics

Gender

female

56.5 %

male

38.7 %

unknown

4.8 %

Ethnicity

White

57.6 %

Hispanic or Latino

22.5 %

Black or African American

11.0 %

Foreign Languages Spoken

Spanish

100.0 %
See More Demographics

Intermodal Customer Service Education

Majors

Business
31.1 %

Degrees

Bachelors

55.1 %

Certificate

16.3 %

Associate

16.3 %

Online Courses For Intermodal Customer Service That You May Like

Project Management: Deliver on Time + Scrum Project Delivery
udemy
4.1
(439)

Learn how to Meet Deadlines Consistently with Project Management Essentials using Scrum for Continuous Delivery On Time...

Customer Service Mastery: Delight Every Customer
udemy
4.6
(9,025)

Master Customer Service using this practical customer care course...

Customer Service
udemy
4.5
(3,923)

How to Approach New Customers and Maintain Existing Ones...

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Top Skills For an Intermodal Customer Service

The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 32.0% of intermodal customer services listed email on their resume, but soft skills such as communication skills and computer skills are important as well.

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Top Intermodal Customer Service Employers

1. Schneider National
4.7
Avg. Salary: 
$91,833
Intermodal Customer Services Hired: 
7+
2. Hub Group
4.9
Avg. Salary: 
$70,557
Intermodal Customer Services Hired: 
4+
3. Norfolk Southern Railway
4.4
Avg. Salary: 
$69,865
Intermodal Customer Services Hired: 
3+
4. Alliance Shippers
3.5
Avg. Salary: 
$67,096
Intermodal Customer Services Hired: 
2+
5. CSX
4.8
Avg. Salary: 
$80,099
Intermodal Customer Services Hired: 
2+
6. Southern Refrigerated Transportation
3.8
Avg. Salary: 
$76,096
Intermodal Customer Services Hired: 
1+
Updated October 2, 2020