Intermodal customer service demographics and statistics in the US
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Intermodal customer service demographics by:
Intermodal customer service gender statistics
56.7% of intermodal customer services are women and 43.3% of intermodal customer services are men.
- Female, 56.7%
- Male, 43.3%
Intermodal customer service gender ratio
| Gender | Percentages |
|---|---|
| Female | 56.7% |
| Male | 43.3% |
Intermodal customer service gender pay gap
Women earn 96¢ for every $1 earned by men
Male income
$35,885
Female income
$34,613
Intermodal customer service gender ratio over time
This data breaks down the percentage of men and women in intermodal customer service positions over time. Currently, 56.7% of intermodal customer services are female.
Intermodal customer service gender ratio by year
| Year | Male | Female |
|---|---|---|
| 2010 | 41.38% | 58.62% |
| 2011 | 41.21% | 58.79% |
| 2012 | 42.90% | 57.10% |
| 2013 | 43.39% | 56.61% |
| 2014 | 43.96% | 56.04% |
| 2015 | 43.83% | 56.17% |
| 2016 | 44.46% | 55.54% |
| 2017 | 44.93% | 55.07% |
| 2018 | 43.48% | 56.52% |
| 2019 | 43.00% | 57.00% |
| 2020 | 43.71% | 56.29% |
| 2021 | 43.28% | 56.72% |
Intermodal customer service related jobs gender ratio
We compared intermodal customer services with similar job titles to see how gender ratios vary. As you can see, technical service advisor and courtesy associate have the biggest gender ratio gaps.
| Job title | Male | Female |
|---|---|---|
| Loan Secretary | 4% | 96% |
| Dental Receptionist | 5% | 95% |
| Receptionist Secretary | 6% | 94% |
| Intermodal Customer Service | 43% | 57% |
| Lead Ramp Agent | 86% | 14% |
| Courtesy Associate | 88% | 12% |
| Technical Service Advisor | 89% | 11% |
Male
Female
100%
75%
50%
25%
0%
0%
25%
50%
75%
100%
Intermodal customer service demographics by race
The most common ethnicity among intermodal customer services is White, which makes up 52.3% of all intermodal customer services. Comparatively, 24.7% of intermodal customer services are Hispanic or Latino and 11.6% of intermodal customer services are Black or African American.
- White, 52.3%
- Hispanic or Latino, 24.7%
- Black or African American, 11.6%
- Asian, 5.9%
- Unknown, 4.9%
- American Indian and Alaska Native, 0.6%
Intermodal customer service race
| Intermodal customer service race | Percentages |
|---|---|
| White | 52.3% |
| Hispanic or Latino | 24.7% |
| Black or African American | 11.6% |
| Asian | 5.9% |
| Unknown | 4.9% |
| American Indian and Alaska Native | 0.6% |
Intermodal customer service race and ethnicity over time
See how intermodal customer service racial and ethnic diversity trended since 2010 according to the United States Census Bureau data.
Intermodal customer service race and ethnicity by year
| Year | White | Black or African American | Asian | Hispanic or Latino |
|---|---|---|---|---|
| 2010 | 59.71% | 11.84% | 5.19% | 20.73% |
| 2011 | 59.43% | 12.13% | 5.33% | 20.60% |
| 2012 | 58.63% | 12.01% | 5.14% | 21.46% |
| 2013 | 58.98% | 11.85% | 5.31% | 21.13% |
| 2014 | 58.36% | 11.79% | 5.62% | 21.32% |
| 2015 | 57.74% | 11.54% | 5.40% | 22.43% |
| 2016 | 56.86% | 12.03% | 5.65% | 22.33% |
| 2017 | 57.77% | 11.44% | 5.61% | 22.15% |
| 2018 | 57.59% | 11.02% | 5.78% | 22.53% |
| 2019 | 57.19% | 11.22% | 5.59% | 23.05% |
| 2020 | 54.63% | 10.62% | 5.74% | 23.66% |
| 2021 | 52.31% | 11.59% | 5.91% | 24.68% |
Intermodal customer service wage gap by race
According to our data, asian intermodal customer services have the highest average salary compared to other ethnicities. Black or african american intermodal customer services have the lowest average salary at $35,501.
| Ethnicity | Salary |
|---|---|
| Unknown | $35,552 |
| White | $35,951 |
| Black or African American | $35,501 |
| Asian | $36,589 |
| Hispanic or Latino | $35,845 |
Average intermodal customer service age
See how the average age of intermodal customer services varies based on ethnicity and gender.
Male
Female
Intermodal customer service age by race and gender
| Race | Male age | Female age |
|---|---|---|
| Black or African American | 37 | 39 |
| Unknown | 34 | 36.5 |
| Asian | 38 | 42 |
| Hispanic or Latino | 33 | 35 |
| White | 37 | 44 |
| American Indian and Alaska Native | 38 | 42 |
Intermodal customer service age breakdown
The average age of intermodal customer services is 40+ years years old, representing 49% of the intermodal customer service population.
Intermodal customer service age breakdown
| Intermodal Customer Service Years | Percentages |
|---|---|
| 40+ years | 49% |
| 30-40 years | 25% |
| 20-30 years | 24% |
Intermodal customer service educational attainment
The most common degree for intermodal customer services is bachelor's degree, with 64% of intermodal customer services earning that degree. The second and third most common degree levels are associate degree degree at 19% and associate degree degree at 7%.
- Bachelor's, 64%
- Associate, 19%
- High School Diploma, 7%
- Diploma, 5%
- Other Degrees, 5%
Intermodal customer services by degree level
| Intermodal customer service degree | Percentages |
|---|---|
| Bachelor's | 64% |
| Associate | 19% |
| High School Diploma | 7% |
| Diploma | 5% |
| Other Degrees | 5% |
Intermodal customer service jobs you might like
Intermodal customer service wage gap by degree level
According to the data, intermodal customer services with a Master's degree earn more than those without, at $39,896 annually. With a Bachelor's degree, intermodal customer services earn a median annual income of $38,319 compared to $34,897 for intermodal customer services with an Associate degree.
| Education | Salary |
|---|---|
| Master's Degree | $39,896 |
| High School Diploma or Less | $33,707 |
| Bachelor's Degree | $38,319 |
| Some College/ Associate Degree | $34,897 |
Intermodal customer service employment statistics
Most intermodal customer services work for a private in the professional industry.
Company size where intermodal customer services work
Below, you can see the size of companies where intermodal customer services work.
Intermodal customer service jobs by employer size
| Company size | Percentages |
|---|---|
| < 50 employees | 1% |
| 50 - 100 employees | 9% |
| 100 - 500 employees | 18% |
| 500 - 1,000 employees | 10% |
| 1,000 - 10,000 employees | 25% |
| > 10,000 employees | 36% |
Intermodal customer service jobs by company type
Employees with the intermodal customer service job title have their preferences when it comes to working for a company. For instance, most intermodal customer services prefer to work at private companies over public companies.
Intermodal customer service jobs by sector
| Company type | Percentages |
|---|---|
| Public | 33% |
| Private | 65% |
| Government | 2% |
Intermodal customer service jobs by industry
The most common industries for intermodal customer services are professional, transportation and retail.
Intermodal customer service industry statistics
| Industry | Percentages |
|---|---|
| Professional | 20% |
| Transportation | 15% |
| Fortune 500 | 15% |
| Retail | 9% |
| Internet | 5% |
| Hospitality | 4% |
| Technology | 4% |
| Insurance | 4% |
| Finance | 4% |
| Start-up | 3% |
| Manufacturing | 3% |
| Automotive | 3% |
| Telecommunication | 2% |
| Government | 2% |
| Energy | 2% |
| Non Profits | 2% |
| Health Care | 2% |
| Media | 1% |
| Real Estate | 1% |
Intermodal customer service turnover and employment statistics
Intermodal customer service unemployment rate over time
The unemployment rate for intermodal customer services between 2008 and the most recent data has varied, according to the Bureau of Labor Statistics.
Intermodal customer service unemployment rate by year
| Year | Intermodal customer service unemployment rate |
|---|---|
| 2010 | 11.59% |
| 2011 | 11.00% |
| 2012 | 10.08% |
| 2013 | 8.66% |
| 2014 | 7.64% |
| 2015 | 6.32% |
| 2016 | 5.97% |
| 2017 | 5.66% |
| 2018 | 5.04% |
| 2019 | 4.98% |
| 2020 | 6.69% |
| 2021 | 7.20% |
Average intermodal customer service tenure
The average intermodal customer service stays at their job for 1-2 years, based on the 76 intermodal customer services resumes in Zippia's database.
Intermodal customer service tenure statistics
| Number of years | Percentages |
|---|---|
| Less than 1 year | 23% |
| 1-2 years | 28% |
| 3-4 years | 15% |
| 5-7 years | 16% |
| 8-10 years | 9% |
| 11+ years | 9% |
Intermodal customer service LGBT ratio compared to similar jobs
Review the percent of intermodal customer services that are members of the LGBT community. You can see how this compares to similar jobs in the chart below.
| Job title | LGBT | Job openings |
|---|---|---|
| Shipping Order Clerk | 5.53% | 86,026 |
| Welfare Eligibility Interviewer | 6.73% | 1,877 |
| Intermodal Customer Service | 7.19% | - |
| Index Clerk | 8.60% | 66,339 |
| Commercial Loan Reviewer | 8.99% | 36,035 |
| Shelver | 11.16% | 409 |
| Human Resources Secretary | 15.31% | 49,749 |
Similar intermodal customer service jobs LGBT demographics
| Profession | Percentages of LGBT | Job openings |
|---|---|---|
| Shipping Order Clerk | 5.53% | 86,026 |
| Welfare Eligibility Interviewer | 6.73% | 1,877 |
| Index Clerk | 8.60% | 66,339 |
| Commercial Loan Reviewer | 8.99% | 36,035 |
| Shelver | 11.16% | 409 |
| Human Resources Secretary | 15.31% | 49,749 |
Foreign languages spoken by intermodal customer services
- Spanish, 100.0%
Intermodal customer service languages spoken
| Foreign language | Percentages |
|---|---|
| Spanish | 100.0% |