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Intermodal dispatcher skills for your resume and career
13 intermodal dispatcher skills for your resume and career
1. Data Entry
Data entry means entering data into a company's system with the help of a keyboard. A person responsible for entering data may also be asked to verify the authenticity of the data being entered. A person doing data entry must pay great attention to tiny details.
- Dispatch drivers, Inventory Control, Filing, Data entry, answer multi-line phones.
- Performed data entry into a perpetual inventory and logistic system (e.g.
2. DOT Regulations
- Checked logs for accuracy and DOT regulations.
- Maintained knowledge of current DOT, federal, state, and local laws/regulations for commercial/intermodal carriers.
3. Owner Operators
- Maintained great communication with owner operators, Brokers, Consignees, and Shippers/Receivers.
- Dispatched 40-60 owner operators on domestic deliveries and pick-ups.
4. AS400
- Utilized customer dispatch computer applications on AS400 system.
- Communicated data to drivers using AS400 technology.
5. OTR
- Researched and posted system updates of all outstanding Intermodal and Over The Road (OTR) equipment moves.
- Dispatch of over 100 trucks for OTR and Local Handle various accounts with Steam Ship Lines.
6. Schedule Appointments
- Schedule appointments, Customer service, booking equipment on Rez-1 Assisting on Assessorial charges, and keeping Pro-track updated
- Schedule Appointments for members and generate schedules for the drivers and external vendors.
7. Delivery Appointments
A delivery appointment is the fixed timing determining the processing, dispatching, and delivery of an item. The term is most commonly used in the logistics department, giving the buyers an estimated delivery time. The appointments help both the buyer and seller keep track of the package as it goes through the different stages until finally reaching the consumer.
- Communicate with customers on delivery appointments, freight quotes and availability.
- Set up schedule delivery appointments daily.
8. CSX
- Dispatched cargo via CSX from PMT & NIT in time before fees were applied
- Dispatch loads in and out of the Los Angeles railroads for CSX, XPO, JB Hunt.
9. Customer Orders
- Coordinated customer orders/dispatched trucks and drayman Traced moving containers via rail to the required delivery point.
- Organized transportation operations, specific to site responsibilities, which included ensuring all customer orders have been tendered and accepted.
10. Service Failures
- Tasked with and reducing carrier service failures, as well as assisting customers with scheduling errors and last minute bookings.
- Worked with emergency breakdowns services, expediting the resolution of on road breakdowns, limiting breakdown relating service failures.
11. Computer System
- Upload all pick up orders on our VI computer system.
- Verified that information in the computer system was up-to-date and accurate, Compiled statistical information for special reports.
12. ETA
- Located and provided ETA to clients for empty rail cars available for their needs.
- Work with Streamline websites as well as Swift Transportation, providing updates and ETAs on loads and deliveries.
13. Export
Export is the process of sending and selling products and services to another country.
- Ensured proper documentation and quality containers utilized for export container drays.
- Performed daily dispatching import and export container trucks, customer service, data input accuracy and maintain office operation.
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List of intermodal dispatcher skills to add to your resume

The most important skills for an intermodal dispatcher resume and required skills for an intermodal dispatcher to have include:
- Data Entry
- DOT Regulations
- Owner Operators
- AS400
- OTR
- Schedule Appointments
- Delivery Appointments
- CSX
- Customer Orders
- Service Failures
- Computer System
- ETA
- Export
Updated January 8, 2025