Unit Secretary jobs at Intermountain Healthcare - 27 jobs

Serving the needs of Garfield Heights and the Southeast communities of Cuyahoga County, Marymount Hospital is an acute care, faith-based hospital. Here, caregivers are guided by the Christian values of service, compassion, dignity and respect and live by the mission of providing world-class healthcare. As a part of our team, you will build a rewarding, lifelong career in a diverse and welcoming environment. Cleveland Clinic Marymount Hospital's 3 South nursing unit is an 18-bed observation unit with 8 private patient rooms. The unit is dedicated to providing care to adult patients with a wide variety of medical conditions, including respiratory disorders, anemia, and altered mental status, with a focus on cardiac disorders such as heart failure and arrhythmias. Marymount Hospital's 4 South nursing unit is a 16-bed general medical unit with 8 private patient rooms. Typical nursing care for both units includes IV access, phlebotomy, medication administration, patient education, wound care, IV therapy, and blood product administration. As Health Unit Coordinator (HUC), you will offer unparalleled customer service to patients, families and visitors to enhance the Cleveland Clinic experience. Using your administrative and clerical skills, you will ensure an efficient operational flow of the department, allowing your fellow caregivers to continue providing optimal patient care. A caregiver in this position works days from 7:00 a.m. - 7:30 p.m. with every other weekend and holiday requirements. A caregiver who excels in this role will: * Conduct an in-person greeting, welcome and orientation to the unit for newly admitted and transferred patients. * Respond to patient call lights and make rounds. * Assist with processing patient admissions, transfers and discharges. * Assist patients and families with wayfinding and direct them to available resources. * Assemble and maintain patient medical records and other documents related to patient care. * Assist with unit clerical functions and in trouble-shooting equipment failures, such as call system, portable phones, WOWs and other unit devices. Minimum qualifications for the ideal future caregiver include: * High School Diploma or GED * One year of experience in a customer service-related role * Experience with typing, computer training or equivalent coursework Preferred qualifications for the ideal future caregiver include: * College degree * Microsoft Office experience Physical Requirements: * Requires full range of motion, manual and finger dexterity and eye-hand coordination. * Requires frequent data entry, standing and walking for extensive periods of time. * Requires normal or corrected speech, hearing and vision. * Requires some exposure to communicable disease or body fluids. Personal Protective Equipment: * Follows standard precautions using personal protective equipment as required. Pay Range Minimum hourly: $18.25 Maximum hourly: $24.95 The pay range displayed on this job posting reflects the anticipated range for new hires. A successful candidate's actual compensation will be determined after taking factors into consideration such as the candidate's work history, experience, skill set and education. The pay range displayed does not include any applicable pay practices (e.g., shift differentials, overtime, etc.). The pay range does not include the value of Cleveland Clinic's benefits package (e.g., healthcare, dental and vision benefits, retirement savings account contributions, etc.).

Join Cleveland Clinic and experience world-class healthcare at its best. Cleveland Clinic Lutheran Hospital is a proud Magnet Hospital awarded by the American Nurses Credentialing Center, the highest honor an organization can receive for professional nursing practice. On our team, you will provide stellar patient care, receive endless support and appreciation, and build a meaningful career at one of the most respected healthcare organizations in the world. Based at Lutheran Hospital, the Alcohol and Drug Recovery Center (ADRC) provides high quality evaluation and treatment for individuals with alcohol and drug dependency. Our interdisciplinary team of board-certified psychiatrists, licensed registered nurses, and certified counselors specializes in chemical dependency and delivers compassionate, evidence-based care. Guided by a 12-step philosophy and a deep understanding of addiction as a disease, ADRC offers a supportive environment that fosters innovative treatment approaches and serves approximately 7,000 patients each year. As a Health Unit Coordinator (HUC), you will offer unparalleled customer service to patients, families and visitors to enhance the Cleveland Clinic experience. Using your administrative and clerical skills, you will ensure efficient operational flow of the department, allowing your fellow caregivers to continue providing optimal patient care. This position provides opportunities for growth, including tuition reimbursement, resources to learn and grow, a fulfilling career and comprehensive benefits that invest in your health, your physical and mental well-being, and your future. A caregiver in this role works evenings from 3:00 p.m. - 11:30 p.m. A caregiver who excels in this role will: * Conduct an in-person greeting, welcome and orientation to the unit for newly admitted and transferred patients. * Respond to patient call lights and make rounds. * Assist with processing patient admissions, transfers and discharges. * Assist patients and families with wayfinding and directing them to available resources. * Assemble and maintain patient medical records and other documents related to patient care. * Handle various computer tasks, such as updating schedules and managing patient information. * Assist with unit clerical functions and in trouble-shooting equipment failures, such as call system, portable phones, WOWs and other unit devices. Minimum qualifications for the ideal future caregiver include: * High School Diploma or GED * One year of experience in a customer service-related role * Experience with typing, computer training or equivalent coursework Preferred qualifications for the ideal future caregiver include: * College degree * Microsoft Office experience Physical Requirements: * Requires full range of motion, manual and finger dexterity and eye-hand coordination. * Requires frequent data entry, standing and walking for extensive periods of time. * Requires normal or corrected speech, hearing and vision. * Requires some exposure to communicable disease or body fluids. Personal Protective Equipment: * Follows standard precautions using personal protective equipment as required. Pay Range Minimum hourly: $18.25 Maximum hourly: $24.95 The pay range displayed on this job posting reflects the anticipated range for new hires. A successful candidate's actual compensation will be determined after taking factors into consideration such as the candidate's work history, experience, skill set and education. The pay range displayed does not include any applicable pay practices (e.g., shift differentials, overtime, etc.). The pay range does not include the value of Cleveland Clinic's benefits package (e.g., healthcare, dental and vision benefits, retirement savings account contributions, etc.).

Join Cleveland Clinic Fairview Hospital and experience world-class healthcare at its best. Cleveland Clinic Fairview Hospital is a proud Magnet Hospital awarded by the American Nurses Credentialing Center, the highest honor an organization can receive for professional nursing practice. On our team, you will provide stellar care at one of the top healthcare organizations in the nation. Fairview Hospital's 5 North Complex Medical Care Unit, also known as the Innovation Unit, has a collaborative, supportive and multi-disciplinary team of caregivers. This unit is used to trial, evaluate and develop best practices in technology, nursing, interdisciplinary care and medicine. As a Health Unit Coordinator on this floor, your daily responsibilities will include performing various administrative and clerical tasks to support the organization and flow of the department. Here, you will provide exceptional customer service to patients, families and visitors, ensuring everyone has the best experience possible. This position provides opportunities for growth, including tuition reimbursement, resources to learn and grow, a fulfilling career and comprehensive benefits that invest in your health, your physical and mental well-being, and your future. A caregiver in this role works evenings from 3:00 p.m. - 11:30 p.m. with rotating weekend requirements. A caregiver who excels in this role will: * Conduct an in-person greeting, welcome and orientation to the unit for newly admitted and transferred patients. * Respond to patient call lights and make rounds. * Assist with processing patient admissions, transfers and discharges. * Assist patients and families with wayfinding and directing them to available resources. * Assemble and maintain patient medical records and other documents related to patient care. * Handle various computer tasks, such as updating schedules and managing patient information. * Assist with unit clerical functions and in trouble-shooting equipment failures, such as call system, portable phones, WOWs and other unit devices. Minimum qualifications for the ideal future caregiver include: * High School Diploma or GED * One year of experience in a customer service-related role * Experience with typing, computer training or equivalent coursework Preferred qualifications for the ideal future caregiver include: * College degree * Microsoft Office experience Our caregivers continue to create the best outcomes for our patients across each of our facilities. Click the link and see how we're dedicated to providing what matters most to you: ******************************************** Physical Requirements: * Requires full range of motion, manual and finger dexterity and eye-hand coordination. * Requires frequent data entry, standing and walking for extensive periods of time. * Requires normal or corrected speech, hearing and vision. * Requires some exposure to communicable disease or body fluids. Personal Protective Equipment: * Follows standard precautions using personal protective equipment as required. Pay Range Minimum hourly: $18.25 Maximum hourly: $24.95 The pay range displayed on this job posting reflects the anticipated range for new hires. A successful candidate's actual compensation will be determined after taking factors into consideration such as the candidate's work history, experience, skill set and education. The pay range displayed does not include any applicable pay practices (e.g., shift differentials, overtime, etc.). The pay range does not include the value of Cleveland Clinic's benefits package (e.g., healthcare, dental and vision benefits, retirement savings account contributions, etc.).

Join Cleveland Clinic Fairview Hospital and experience world-class healthcare at its best. Cleveland Clinic Fairview Hospital is a proud Magnet Hospital awarded by the American Nurses Credentialing Center, the highest honor an organization can receive for professional nursing practice. On our team, you will provide stellar care at one of the top healthcare organizations in the nation. Fairview Hospital's Progressive Coronary Care Unit (PK II) is a telemetry unit focused on providing excellent, high-quality care to cardiac patients. Caregivers in this unit are highly engaged and maintain a wide knowledge base with a special emphasis on cardiothoracic surgery, dysrhythmia management, telemetry monitoring, and heart failure. As a Health Unit Coordinator on this floor, your daily responsibilities will include performing various administrative and clerical tasks to support the organization and flow of the department. Here, you will provide exceptional customer service to patients, families and visitors, ensuring everyone has the best experience possible. This position provides opportunities for growth, including tuition reimbursement, resources to learn and grow, a fulfilling career and comprehensive benefits that invest in your health, your physical and mental well-being, and your future. A caregiver in this role works evenings from 3:00 p.m. - 11:30 p.m. with rotating weekend and holiday requirements. A caregiver who excels in this role will: * Conduct an in-person greeting, welcome and orientation to the unit for newly admitted and transferred patients. * Respond to patient call lights and make rounds. * Assist with processing patient admissions, transfers and discharges. * Assist patients and families with wayfinding and directing them to available resources. * Assemble and maintain patient medical records and other documents related to patient care. * Handle various computer tasks, such as updating schedules and managing patient information. * Assist with unit clerical functions and in trouble-shooting equipment failures, such as call system, portable phones, WOWs and other unit devices. Minimum qualifications for the ideal future caregiver include: * High School Diploma or GED * One year of experience in a customer service-related role * Experience with typing, computer training or equivalent coursework Preferred qualifications for the ideal future caregiver include: * College degree * Microsoft Office experience * Healthcare experience Physical Requirements: * Requires full range of motion, manual and finger dexterity and eye-hand coordination. * Requires frequent data entry, standing and walking for extensive periods of time. * Requires normal or corrected speech, hearing and vision. * Requires some exposure to communicable disease or body fluids. Personal Protective Equipment: * Follows standard precautions using personal protective equipment as required. Pay Range Minimum hourly: $18.25 Maximum hourly: $24.95 The pay range displayed on this job posting reflects the anticipated range for new hires. A successful candidate's actual compensation will be determined after taking factors into consideration such as the candidate's work history, experience, skill set and education. The pay range displayed does not include any applicable pay practices (e.g., shift differentials, overtime, etc.). The pay range does not include the value of Cleveland Clinic's benefits package (e.g., healthcare, dental and vision benefits, retirement savings account contributions, etc.).

Thank you for considering a career at Mercy Health! Scheduled Weekly Hours: 24 Work Shift: Nights (United States of America) Provides direct patient care under the guidance of the Registered Nurse or designated health care professional in accordance with federal, state, and local regulations and within the policies, procedures, guidelines of Bon Secours Mercy Health. This position is represented by a collective bargaining agreement. Essential Job Functions Provides basic patient care to include, but not limited to, care and comfort, record vital signs, personal care and hygiene, and mobility, including unit based specialty duties. Acts as liaison between patient and nurse to report changes or concerns to nurse Provides high level customer service to all patients, patient's family, visitors and all employees Provides accurate, precise, timely documentation when applicable for patient care Uses professional, verbal and written communication skills at all times Work Experience Preference for recent experience in acute care and/or long term care facility Required Skills * Ability to clearly communicate to other members of the healthcare team * Ability to understand and follow directions of healthcare team * Knowledge of patient and healthcare safety standards and regulations (i.e. falls, skin breakdown, suicide prevention, environment of care) * Infection prevention and transmission based precautions * Understanding of clerical duties and office based technology * Team dynamics * Patient data collection and documentation (i.e. vital signs, intake/output, change in patient condition) * Basic hygiene and activities of daily living care * Feeding, hydration, and nutrition * Bowel and bladder elimination * Ambulation and patient mobility * Use of clinical technology * Compassionate, relationship based approach in care activities * Accountability for completion of assigned tasks * Escalation of concerns via chain of command Certifications BLS Basic Life Support - American Heart Association (preferred) Nursing Student with First Clinical Rotation complete OR state testing complete (required) Successful Completion of PCT Training Program Education High School/GED (preferred not required) Mercy Health is an equal opportunity employer. As a Mercy Health associate, you're part of a Misson that matters. We support your well-being - personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way. What we offer * Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible) * Medical, dental, vision, prescription coverage, HAS/FSA options, life insurance, mental health resources and discounts * Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders * Tuition assistance, professional development and continuing education support Benefits may vary based on the market and employment status. Department: Oncology Services - Springfield It is our policy to abide by all Federal and State laws, as well as, the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). Accordingly, all applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health- Youngstown, Ohio or Bon Secours - Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employer, please email *********************. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at *********************.

Thank you for considering a career at Mercy Health! Scheduled Weekly Hours: 36 Work Shift: Nights (United States of America) Provides direct patient care under the guidance of the Registered Nurse or designated health care professional in accordance with federal, state, and local regulations and within the policies, procedures, guidelines of Bon Secours Mercy Health. This position is represented by a collective bargaining agreement. Shift: Full Time Nights Essential Job Functions Provides basic patient care to include, but not limited to, care and comfort, record vital signs, personal care and hygiene, and mobility, including unit based specialty duties. Acts as liaison between patient and nurse to report changes or concerns to nurse Provides high level customer service to all patients, patient's family, visitors and all employees Provides accurate, precise, timely documentation when applicable for patient care Uses professional, verbal and written communication skills at all times Work Experience Preference for recent experience in acute care and/or long term care facility Required Skills * Ability to clearly communicate to other members of the healthcare team * Ability to understand and follow directions of healthcare team * Knowledge of patient and healthcare safety standards and regulations (i.e. falls, skin breakdown, suicide prevention, environment of care) * Infection prevention and transmission based precautions * Understanding of clerical duties and office based technology * Team dynamics * Patient data collection and documentation (i.e. vital signs, intake/output, change in patient condition) * Basic hygiene and activities of daily living care * Feeding, hydration, and nutrition * Bowel and bladder elimination * Ambulation and patient mobility * Use of clinical technology * Compassionate, relationship based approach in care activities * Accountability for completion of assigned tasks * Escalation of concerns via chain of command Certifications BLS Basic Life Support - American Heart Association (preferred) Nursing Student with First Clinical Rotation complete OR state testing complete (required) Successful Completion of PCT Training Program Education High School/GED (preferred not required) Mercy Health is an equal opportunity employer. As a Mercy Health associate, you're part of a Misson that matters. We support your well-being - personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way. What we offer * Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible) * Medical, dental, vision, prescription coverage, HAS/FSA options, life insurance, mental health resources and discounts * Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders * Tuition assistance, professional development and continuing education support Benefits may vary based on the market and employment status. Department: Oncology Services - Springfield It is our policy to abide by all Federal and State laws, as well as, the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). Accordingly, all applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health- Youngstown, Ohio or Bon Secours - Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employer, please email *********************. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at *********************.

Join Cleveland Clinic Medina Hospital and experience world-class healthcare at its best. As a proud recipient of the Vizient, Inc.'s Bernard A. Birnbaum, MD, Quality Leadership Award, Medina Hospital is known for its excellence in delivering safe, patient-centered care that is timely, effective, efficient, and equitable. Medina Hospital has also been recognized for its commitment to creating a positive environment that empowers and engages staff by the American Nurses Credentialing Center. Here, you can build a rewarding, lifelong career while receiving endless support and encouragement. Medina Hospital's 2 East unit is a 15-bed nursing unit providing professional care to post-surgical orthopedic and spine patients and is fully equipped to provide care for stable telemetry patients requiring ongoing cardiac monitoring. The unit delivers care to adult and geriatric patients in a manner that accounts for their age and developmental needs, with age-specific competencies required and completed annually. In addition to patients undergoing total joint replacement, the unit manages care for individuals requiring revisions, as well as lumbar and/or cervical decompressions, fusions, and laminectomies. As Health Unit Coordinator (HUC), you will offer unparalleled customer service to patients, families and visitors to enhance the Cleveland Clinic experience. Using your administrative and clerical skills, you will ensure efficient operational flow of the department, allowing your fellow caregivers to continue providing optimal patient care. **A caregiver in this role works evenings from 3:00 p.m. - 11:30 p.m. with rotating weekend and holiday requirements.** A caregiver who excels in this role will: + Conduct an in-person greeting, welcome and orientation to the unit for newly admitted and transferred patients. + Respond to patient call lights and make rounds. + Assist with processing patient admissions, transfers and discharges. + Assist patients and families with wayfinding and direct them to available resources. + Assemble and maintain patient medical records and other documents related to patient care. + Assist with unit clerical functions and in trouble-shooting equipment failures, such as call system, portable phones, WOWs and other unit devices. Minimum qualifications for the ideal future caregiver include: + High School Diploma or GED + One year of experience in a customer service-related role + Experience with typing, computer training or equivalent coursework Preferred qualifications for the ideal future caregiver include: + College degree + Microsoft Office experience **Physical Requirements:** + Requires full range of motion, manual and finger dexterity and eye-hand coordination. + Requires frequent data entry, standing and walking for extensive periods of time. + Requires normal or corrected speech, hearing and vision. + Requires some exposure to communicable disease or body fluids. **Personal Protective Equipment:** + Follows standard precautions using personal protective equipment as required. **Pay Range** Minimum hourly: $18.25 Maximum hourly: $24.95 The pay range displayed on this job posting reflects the anticipated range for new hires. A successful candidate's actual compensation will be determined after taking factors into consideration such as the candidate's work history, experience, skill set and education. The pay range displayed does not include any applicable pay practices (e.g., shift differentials, overtime, etc.). The pay range does not include the value of Cleveland Clinic's benefits package (e.g., healthcare, dental and vision benefits, retirement savings account contributions, etc.). Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities

Join Cleveland Clinic Medina Hospital and experience world-class healthcare at its best. As a proud recipient of the Vizient, Inc.'s Bernard A. Birnbaum, MD, Quality Leadership Award, Medina Hospital is known for its excellence in delivering safe, patient-centered care that is timely, effective, efficient, and equitable. Medina Hospital has also been recognized for its commitment to creating a positive environment that empowers and engages staff by the American Nurses Credentialing Center. Here, you can build a rewarding, lifelong career while receiving endless support and encouragement. Medina Hospital's 2 East unit is a 15-bed nursing unit providing professional care to post-surgical orthopedic and spine patients and is fully equipped to provide care for stable telemetry patients requiring ongoing cardiac monitoring. The unit delivers care to adult and geriatric patients in a manner that accounts for their age and developmental needs, with age-specific competencies required and completed annually. In addition to patients undergoing total joint replacement, the unit manages care for individuals requiring revisions, as well as lumbar and/or cervical decompressions, fusions, and laminectomies. As Health Unit Coordinator (HUC), you will offer unparalleled customer service to patients, families and visitors to enhance the Cleveland Clinic experience. Using your administrative and clerical skills, you will ensure efficient operational flow of the department, allowing your fellow caregivers to continue providing optimal patient care. A caregiver in this role works evenings from 3:00 p.m. - 11:30 p.m. with rotating weekend and holiday requirements. A caregiver who excels in this role will: * Conduct an in-person greeting, welcome and orientation to the unit for newly admitted and transferred patients. * Respond to patient call lights and make rounds. * Assist with processing patient admissions, transfers and discharges. * Assist patients and families with wayfinding and direct them to available resources. * Assemble and maintain patient medical records and other documents related to patient care. * Assist with unit clerical functions and in trouble-shooting equipment failures, such as call system, portable phones, WOWs and other unit devices. Minimum qualifications for the ideal future caregiver include: * High School Diploma or GED * One year of experience in a customer service-related role * Experience with typing, computer training or equivalent coursework Preferred qualifications for the ideal future caregiver include: * College degree * Microsoft Office experience Physical Requirements: * Requires full range of motion, manual and finger dexterity and eye-hand coordination. * Requires frequent data entry, standing and walking for extensive periods of time. * Requires normal or corrected speech, hearing and vision. * Requires some exposure to communicable disease or body fluids. Personal Protective Equipment: * Follows standard precautions using personal protective equipment as required. Pay Range Minimum hourly: $18.25 Maximum hourly: $24.95 The pay range displayed on this job posting reflects the anticipated range for new hires. A successful candidate's actual compensation will be determined after taking factors into consideration such as the candidate's work history, experience, skill set and education. The pay range displayed does not include any applicable pay practices (e.g., shift differentials, overtime, etc.). The pay range does not include the value of Cleveland Clinic's benefits package (e.g., healthcare, dental and vision benefits, retirement savings account contributions, etc.).

Join Cleveland Clinic Union Hospital and experience world-class healthcare at its best. Located in Dover, Ohio, Union Hospital is an award-winning not-for-profit community hospital serving the communities of eastern Ohio. Community and personalized care are at the forefront of Union Hospital's values. At Cleveland Clinic, you will be part of a talented, compassionate, and driven team of caregivers. You will work with state-of-the-art technology and provide stellar patient care. At Cleveland Clinic, you will build a rewarding career with one of the most respected healthcare organizations in the world. Union Hospital's Emergency Department provides top quality emergency care 24 hours a day, 365 days a year. Our team focuses on providing treatment based on each individual patient's specific needs. Our triage process allows us to assess patients by the severity of illness and the needs of the patient - significantly reducing wait times, accomplishing registration immediately and accelerating treatment based on acuity level. As a Health Unit Coordinator, you will be responsible for providing a high level of customer service to patients, families, visitors, and other caregivers to promote and support positive patient experiences. A caregiver in this position works day/night rotation, from 6:00am-6:30pm or 6:00pm-6:30am. Rotating weekends and holidays. A caregiver who excels in this role will: * Conduct an in-person greeting, welcome and orientation to the unit for newly admitted and transferred patients. * Respond to patient call lights and make rounds. * Communicate and facilitate communication with patients, families, other departments and health care team members regarding patient care. * Assist with processing patient admissions, transfers and discharges. * Assist patients and families with wayfinding and direct them to available resources. * Assemble and maintain patient medical records and other documents related to patient care. * Assist with unit clerical functions and in trouble-shooting equipment failures, such as call system, portable phones, WOWs and other unit devices. Minimum qualifications for the ideal future caregiver include: * High School Diploma or GED * One year of experience in a customer service-related role * Experience with typing, computer training or equivalent coursework Preferred qualifications for the ideal future caregiver include: * College degree * Microsoft Office experience Physical Requirements: * Requires full range of motion, manual and finger dexterity and eye-hand coordination. * Requires frequent data entry, standing and walking for extensive periods of time. * Requires normal or corrected speech, hearing and vision. * Requires some exposure to communicable disease or body fluids. Personal Protective Equipment: * Follows standard precautions using personal protective equipment as required. Pay Range Minimum hourly: $18.25 Maximum hourly: $24.95 The pay range displayed on this job posting reflects the anticipated range for new hires. A successful candidate's actual compensation will be determined after taking factors into consideration such as the candidate's work history, experience, skill set and education. The pay range displayed does not include any applicable pay practices (e.g., shift differentials, overtime, etc.). The pay range does not include the value of Cleveland Clinic's benefits package (e.g., healthcare, dental and vision benefits, retirement savings account contributions, etc.).

Join Cleveland Clinic Union Hospital and experience world-class healthcare at its best. Located in Dover, Ohio, Union Hospital is an award-winning not-for-profit community hospital serving the communities of eastern Ohio. Community and personalized care are at the forefront of Union Hospital's values. At Cleveland Clinic, you will be part of a talented, compassionate, and driven team of caregivers. You will work with state-of-the-art technology and provide stellar patient care. At Cleveland Clinic, you will build a rewarding career with one of the most respected healthcare organizations in the world. Union Hospital's Emergency Department provides top quality emergency care 24 hours a day, 365 days a year. Our team focuses on providing treatment based on each individual patient's specific needs. Our triage process allows us to assess patients by the severity of illness and the needs of the patient - significantly reducing wait times, accomplishing registration immediately and accelerating treatment based on acuity level. As a Health Unit Coordinator, you will be responsible for providing a high level of customer service to patients, families, visitors, and other caregivers to promote and support positive patient experiences. **A caregiver in this position works day/night rotation, from 6:00am-6:30pm or 6:00pm-6:30am. Rotating weekends and holidays.** A caregiver who excels in this role will: + Conduct an in-person greeting, welcome and orientation to the unit for newly admitted and transferred patients. + Respond to patient call lights and make rounds. + Communicate and facilitate communication with patients, families, other departments and health care team members regarding patient care. + Assist with processing patient admissions, transfers and discharges. + Assist patients and families with wayfinding and direct them to available resources. + Assemble and maintain patient medical records and other documents related to patient care. + Assist with unit clerical functions and in trouble-shooting equipment failures, such as call system, portable phones, WOWs and other unit devices. Minimum qualifications for the ideal future caregiver include: + High School Diploma or GED + One year of experience in a customer service-related role + Experience with typing, computer training or equivalent coursework Preferred qualifications for the ideal future caregiver include: + College degree + Microsoft Office experience **Physical Requirements:** + Requires full range of motion, manual and finger dexterity and eye-hand coordination. + Requires frequent data entry, standing and walking for extensive periods of time. + Requires normal or corrected speech, hearing and vision. + Requires some exposure to communicable disease or body fluids. **Personal Protective Equipment:** + Follows standard precautions using personal protective equipment as required. **Pay Range** Minimum hourly: $18.25 Maximum hourly: $24.95 The pay range displayed on this job posting reflects the anticipated range for new hires. A successful candidate's actual compensation will be determined after taking factors into consideration such as the candidate's work history, experience, skill set and education. The pay range displayed does not include any applicable pay practices (e.g., shift differentials, overtime, etc.). The pay range does not include the value of Cleveland Clinic's benefits package (e.g., healthcare, dental and vision benefits, retirement savings account contributions, etc.). Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities

USW Bidding Period: 01/09/2026 - 01/13/2026 **USW Bidding Period: 01/09/2026 - 01/13/2026** Join Cleveland Clinic Akron General where we have been providing world-class care to the community for over 100 years. At Akron General, you will work and learn from some of the best caregivers, provide and receive multitudes of support and appreciation, and create the steppingstones toward a rewarding career with one of the world's most respected healthcare organizations. We strive for patient-centered care and comfort, and we are committed to serving the community and treating our patients as family. The 2100 Clinical Decision Unit is a fast-paced unit with a high patient turnover rate (less than 24 hours) located on the hospital's cardiac telemetry floor. This unit treats major diagnoses, such as chest pain, syncope, and dizziness. As a Health Unit Clerk, your role supports the smooth operation of the unit by coordinating communication, schedules, and supplies. Responsibilities include communicating with the waiting room clerk, monitoring the patient board for schedule updates or add-ons, prioritizing patient charts in proper order, ordering and maintaining unit supplies, and printing daily schedules for nursing staff. This role offers an excellent opportunity to work closely with healthcare professionals, allowing you to gain valuable knowledge and experience while becoming part of a supportive team that values communication, collaboration, and delivering an exceptional patient experience. **A caregiver in this position works evenings from 3:00 p.m. - 11:30 p.m.** **including every other weekend and 3 holidays per year requirements.** A caregiver who excels in this role will: + Perform administrative and clerical duties. + Conduct an in-person greeting and welcome newly admitted and transferred patients to the unit. + Communicate with and facilitate communication between patients, families, other departments and healthcare team members regarding patient care. + Assist with processing patient admissions, transfers and discharges. + Provide concierge service to assist patients and families with wayfinding and directing them to available resources. + Assemble and maintain patient medical records and other documents related to patient care. + Troubleshoot equipment. + Respond to patient call lights and make rounds. + Keep nursing stations clean and organized. + Complete mandatory education and training. Minimum qualifications for the ideal future caregiver include: + High School Diploma or GED + One year of experience in a customer service-related role + Prior job experience with typing or computer training or equivalent coursework Preferred qualifications for the ideal future caregiver include: + Microsoft Office experience **Physical Requirements:** + Requires full range of motion, manual and finger dexterity and eye-hand coordination. + Requires frequent data entry, standing and walking for extensive periods of time. + Requires normal or corrected speech, hearing and vision. + Requires some exposure to communicable disease or body fluids. **Personal Protective Equipment:** + Follows Standard Precautions using personal protective equipment as required. **Pay Range** Salaries [which may be] shown on independent job search websites reflect various market averages and do not represent information obtained directly from The Cleveland Clinic. Because we value each individual candidate, we invite and encourage each candidate to discuss salary/hourly specifics during the application and hiring process. Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities

USW Bidding Period: 01/09/2026 - 01/13/2026 USW Bidding Period: 01/09/2026 - 01/13/2026 Join Cleveland Clinic Akron General where we have been providing world-class care to the community for over 100 years. At Akron General, you will work and learn from some of the best caregivers, provide and receive multitudes of support and appreciation, and create the steppingstones toward a rewarding career with one of the world's most respected healthcare organizations. We strive for patient-centered care and comfort, and we are committed to serving the community and treating our patients as family. The 2100 Clinical Decision Unit is a fast-paced unit with a high patient turnover rate (less than 24 hours) located on the hospital's cardiac telemetry floor. This unit treats major diagnoses, such as chest pain, syncope, and dizziness. As a Health Unit Clerk, your role supports the smooth operation of the unit by coordinating communication, schedules, and supplies. Responsibilities include communicating with the waiting room clerk, monitoring the patient board for schedule updates or add-ons, prioritizing patient charts in proper order, ordering and maintaining unit supplies, and printing daily schedules for nursing staff. This role offers an excellent opportunity to work closely with healthcare professionals, allowing you to gain valuable knowledge and experience while becoming part of a supportive team that values communication, collaboration, and delivering an exceptional patient experience. A caregiver in this position works evenings from 3:00 p.m. - 11:30 p.m. including every other weekend and 3 holidays per year requirements. A caregiver who excels in this role will: * Perform administrative and clerical duties. * Conduct an in-person greeting and welcome newly admitted and transferred patients to the unit. * Communicate with and facilitate communication between patients, families, other departments and healthcare team members regarding patient care. * Assist with processing patient admissions, transfers and discharges. * Provide concierge service to assist patients and families with wayfinding and directing them to available resources. * Assemble and maintain patient medical records and other documents related to patient care. * Troubleshoot equipment. * Respond to patient call lights and make rounds. * Keep nursing stations clean and organized. * Complete mandatory education and training. Minimum qualifications for the ideal future caregiver include: * High School Diploma or GED * One year of experience in a customer service-related role * Prior job experience with typing or computer training or equivalent coursework Preferred qualifications for the ideal future caregiver include: * Microsoft Office experience Physical Requirements: * Requires full range of motion, manual and finger dexterity and eye-hand coordination. * Requires frequent data entry, standing and walking for extensive periods of time. * Requires normal or corrected speech, hearing and vision. * Requires some exposure to communicable disease or body fluids. Personal Protective Equipment: * Follows Standard Precautions using personal protective equipment as required. Pay Range Salaries [which may be] shown on independent job search websites reflect various market averages and do not represent information obtained directly from The Cleveland Clinic. Because we value each individual candidate, we invite and encourage each candidate to discuss salary/hourly specifics during the application and hiring process.

Join Cleveland Clinic's Taussig Cancer Center and become part of one of the most respected healthcare organizations in the world. Known for its continuous clinical trials and cancer research, the Taussig Cancer Center ensures all patients receive top-quality patient care and have access to the newest advances in cancer treatment. Surgery/Special Unit Coordinators are the backbone to the Taussig Cancer Center's ambulatory operations. Patients coming to the Taussig Cancer Center are very sick and appreciative of the coordination and scheduling that caregivers in this role do. **A caregiver in this position works days from 8:00am to 5:00pm.** A caregiver who excels in this role will: + Ensure accuracy of system-wide master patient index through validation and capture of patient demographic data. + Validate patient physician information and ensures accurate collection. + Identify patients in need of financial counseling to ensure appropriate payment of services. + Triage appointments, based on diagnosis, patient preferences, and physician specialty. + Coordinate services and provide special instructions as requested by patients, internal physicians and referring physicians. + Perform scheduling both intra- and inter-departmentally as requested by physician orders. + Receive orders and processes as indicated by provider and schedules according to protocol. + Ensure accuracy of all data including appropriate CPT coding and case information (side, equipment, etc.). + Serve as liaison with admitting office regarding hospital reservations, update admission information and cancels reservations. + Act as a resource to all department personnel (surgeons, medical secretaries, nurses, residents, etc.) on daily activity. + Communicate with patients and their families to provide detailed instructions, directions, and resources available. Minimum qualifications for the ideal future caregiver include: + High school diploma or GED + Two years of related experience in an area that provides broad knowledge of medical terminology that includes patient registration, patient billing, insurance processing or appointment/operating room scheduling OR three years of customer service concierge experience + Proficient in personal computers (PC) and general knowledge of PC-based systems and software Preferred qualifications for the ideal future caregiver include: + In-depth knowledge of medical terminology and/or CPT/ICD coding **Physical Requirements:** + Requires frequent standing, walking and sitting for extended periods of time. + Lifting and carrying up to 25 lbs. + Requires manual dexterity to grasp and handle records and to operate PC computer in the course of work and navigate throughout the hospital. + Normal or corrected vision. **Personal Protective Equipment:** + Follows standard precautions using personal protective equipment as required. **Pay Range** Minimum hourly: $16.47 Maximum hourly: $23.61 The pay range displayed on this job posting reflects the anticipated range for new hires. A successful candidate's actual compensation will be determined after taking factors into consideration such as the candidate's work history, experience, skill set and education. The pay range displayed does not include any applicable pay practices (e.g., shift differentials, overtime, etc.). The pay range does not include the value of Cleveland Clinic's benefits package (e.g., healthcare, dental and vision benefits, retirement savings account contributions, etc.). Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities

Join Cleveland Clinic's Main Campus where research and surgery are advanced, technology is leading-edge, patient care is world class and caregivers are family. Here, you will work alongside a passionate and dedicated team, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world. As a Surgery/Special Unit Coordinator, you will play a vital role in supporting both patients and providers by managing all scheduled and unscheduled procedures, admissions, and appointments. This front-line position serves as a key point of contact, handling incoming calls and coordinating physician and outpatient scheduling, including specialized procedures such as Gamma Knife treatments. Caregivers actively navigate multiple systems while managing their workload, ensuring seamless coordination and exceptional service. The position requires strong EPIC expertise, excellent customer service skills, and proficiency in Microsoft Word and Excel. Call volume averages approximately 35 calls per day, with most interactions consisting of outbound calls focused on appointment coordination and follow-up. A caregiver in this position works full-time| days| Monday-Friday| 8:00am-5:00pm| No weekends or holidays. This position transitions to hybrid after 90 days, with one week on-site followed by one week remote, alternating thereafter. A caregiver who excels in this role will: * Ensure accuracy of system-wide master patient index through validation and capture of patient demographic data. * Validate patient physician information and ensures accurate collection. * Identify patients in need of financial counseling to ensure appropriate payment of services. * Triage appointments, based on diagnosis, patient preferences, and physician specialty. * Coordinate services and provide special instructions as requested by patients, internal physicians and referring physicians. * Perform scheduling both intra- and inter-departmentally as requested by physician orders. * Receive orders and processes as indicated by provider and schedules according to protocol. * Ensure accuracy of all data including appropriate CPT coding and case information (side, equipment, etc.). * Serve as liaison with admitting office regarding hospital reservations, update admission information and cancels reservations. * Act as a resource to all department personnel (surgeons, medical secretaries, nurses, residents, etc.) on daily activity. * Communicate with patients and their families to provide detailed instructions, directions, and resources available. Minimum qualifications for the ideal future caregiver include: * High School Diploma/GED * Two years related experience in an area that provides broad knowledge of medical terminology that includes patient registration, patient billing, insurance processing or appointment/OR scheduling (or three years of customer service concierge experience) * Working knowledge of computerized appointment/or scheduling systems, patient billing, insurance processing or other related office functions to coordinate patient access * Knowledge of Microsoft Word and Excel applications * Proficiency in use of personal computer (PC) and general knowledge of PC based systems and software Preferred qualifications for the ideal future caregiver include: * In-depth knowledge of medical terminology and/or CPT/ICD coding * EPIC experience Physical Requirements: * Requires frequent standing, walking and sitting for extended periods of time. * Lifting and carrying up to 25 lbs. * Requires manual dexterity to grasp and handle records and to operate PC computer in the course of work and navigate throughout the hospital. * Normal or corrected vision. Personal Protective Equipment: * Follows standard precautions using personal protective equipment as required. Pay Range Minimum hourly: $16.47 Maximum hourly: $23.61 The pay range displayed on this job posting reflects the anticipated range for new hires. A successful candidate's actual compensation will be determined after taking factors into consideration such as the candidate's work history, experience, skill set and education. The pay range displayed does not include any applicable pay practices (e.g., shift differentials, overtime, etc.). The pay range does not include the value of Cleveland Clinic's benefits package (e.g., healthcare, dental and vision benefits, retirement savings account contributions, etc.).

Join Cleveland Clinic's Taussig Cancer Center and become part of one of the most respected healthcare organizations in the world. Known for its continuous clinical trials and cancer research, the Taussig Cancer Center ensures all patients receive top-quality patient care and have access to the newest advances in cancer treatment. Surgery/Special Unit Coordinators are the backbone to the Taussig Cancer Center's ambulatory operations. Patients coming to the Taussig Cancer Center are very sick and appreciative of the coordination and scheduling that caregivers in this role do. A caregiver in this position works days from 8:00am to 5:00pm. A caregiver who excels in this role will: * Ensure accuracy of system-wide master patient index through validation and capture of patient demographic data. * Validate patient physician information and ensures accurate collection. * Identify patients in need of financial counseling to ensure appropriate payment of services. * Triage appointments, based on diagnosis, patient preferences, and physician specialty. * Coordinate services and provide special instructions as requested by patients, internal physicians and referring physicians. * Perform scheduling both intra- and inter-departmentally as requested by physician orders. * Receive orders and processes as indicated by provider and schedules according to protocol. * Ensure accuracy of all data including appropriate CPT coding and case information (side, equipment, etc.). * Serve as liaison with admitting office regarding hospital reservations, update admission information and cancels reservations. * Act as a resource to all department personnel (surgeons, medical secretaries, nurses, residents, etc.) on daily activity. * Communicate with patients and their families to provide detailed instructions, directions, and resources available. Minimum qualifications for the ideal future caregiver include: * High school diploma or GED * Two years of related experience in an area that provides broad knowledge of medical terminology that includes patient registration, patient billing, insurance processing or appointment/operating room scheduling OR three years of customer service concierge experience * Proficient in personal computers (PC) and general knowledge of PC-based systems and software Preferred qualifications for the ideal future caregiver include: * In-depth knowledge of medical terminology and/or CPT/ICD coding Physical Requirements: * Requires frequent standing, walking and sitting for extended periods of time. * Lifting and carrying up to 25 lbs. * Requires manual dexterity to grasp and handle records and to operate PC computer in the course of work and navigate throughout the hospital. * Normal or corrected vision. Personal Protective Equipment: * Follows standard precautions using personal protective equipment as required. Pay Range Minimum hourly: $16.47 Maximum hourly: $23.61 The pay range displayed on this job posting reflects the anticipated range for new hires. A successful candidate's actual compensation will be determined after taking factors into consideration such as the candidate's work history, experience, skill set and education. The pay range displayed does not include any applicable pay practices (e.g., shift differentials, overtime, etc.). The pay range does not include the value of Cleveland Clinic's benefits package (e.g., healthcare, dental and vision benefits, retirement savings account contributions, etc.).

Join the Cleveland Clinic team where you will work alongside passionate caregivers and provide patient-first healthcare. Here, you will receive endless support and appreciation while building a rewarding career with one of the most respected healthcare organizations in the world. Cleveland Clinic is the first hospital in the nation to make great customer service a cornerstone of our mission. As a Surgery/Special Unit Coordinator, you will be responsible for all scheduled and unscheduled procedures, admissions and/or appointments. This role is essential to maintaining the organization of the unit, allowing caregivers to continue providing the exceptional care our patients deserve and have come to expect from Cleveland Clinic. **A caregiver in this position works** **days from 8:00am to 4:30pm.** A caregiver who excels in this role will: + Ensure accuracy of system-wide master patient index through validation and capture of patient demographic data. + Validate patient physician information and ensures accurate collection. + Identify patients in need of financial counseling to ensure appropriate payment of services. + Triage appointments, based on diagnosis, patient preferences, and physician specialty. + Coordinate services and provide special instructions as requested by patients, internal physicians and referring physicians. + Perform scheduling both intra- and inter-departmentally as requested by physician orders. + Receive orders and processes as indicated by provider and schedules according to protocol. + Ensure accuracy of all data including appropriate CPT coding and case information (side, equipment, etc.). + Serve as liaison with admitting office regarding hospital reservations, update admission information and cancels reservations. + Act as a resource to all department personnel (surgeons, medical secretaries, nurses, residents, etc.) on daily activity. + Communicate with patients and their families to provide detailed instructions, directions, and resources available. Minimum qualifications for the ideal future caregiver include: + High School Diploma/GED + 2 years related experience in an area that provides broad knowledge of medical terminology that includes patient registration, patient billing, insurance processing or appointment/scheduling + OR 3 years of customer service concierge experience + Working knowledge of computerized appointment/or scheduling systems, patient billing, insurance processing or other related office functions to coordinate patient access + Knowledge of Microsoft Word and Excel applications + Proficiency in use of personal computer (PC) and general knowledge of PC based systems and software Preferred qualifications for the ideal future caregiver include: + In-depth knowledge of medical terminology and/or CPT/ICD coding **Physical Requirements:** + Requires frequent standing, walking and sitting for extended periods of time. + Lifting and carrying up to 25 lbs. + Requires manual dexterity to grasp and handle records and to operate PC computer in the course of work and navigate throughout the hospital. + Normal or corrected vision. **Personal Protective Equipment:** + Follows standard precautions using personal protective equipment as required. **Pay Range** Minimum hourly: $16.47 Maximum hourly: $23.61 The pay range displayed on this job posting reflects the anticipated range for new hires. A successful candidate's actual compensation will be determined after taking factors into consideration such as the candidate's work history, experience, skill set and education. The pay range displayed does not include any applicable pay practices (e.g., shift differentials, overtime, etc.). The pay range does not include the value of Cleveland Clinic's benefits package (e.g., healthcare, dental and vision benefits, retirement savings account contributions, etc.). Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities

Join the Cleveland Clinic team where you will work alongside passionate caregivers and provide patient-first healthcare. Here, you will receive endless support and appreciation while building a rewarding career with one of the most respected healthcare organizations in the world. Cleveland Clinic is the first hospital in the nation to make great customer service a cornerstone of our mission. As a Surgery/Special Unit Coordinator, you will be responsible for all scheduled and unscheduled procedures, admissions and/or appointments. This role is essential to maintaining the organization of the unit, allowing caregivers to continue providing the exceptional care our patients deserve and have come to expect from Cleveland Clinic. A caregiver in this position works days from 8:00am to 4:30pm. A caregiver who excels in this role will: * Ensure accuracy of system-wide master patient index through validation and capture of patient demographic data. * Validate patient physician information and ensures accurate collection. * Identify patients in need of financial counseling to ensure appropriate payment of services. * Triage appointments, based on diagnosis, patient preferences, and physician specialty. * Coordinate services and provide special instructions as requested by patients, internal physicians and referring physicians. * Perform scheduling both intra- and inter-departmentally as requested by physician orders. * Receive orders and processes as indicated by provider and schedules according to protocol. * Ensure accuracy of all data including appropriate CPT coding and case information (side, equipment, etc.). * Serve as liaison with admitting office regarding hospital reservations, update admission information and cancels reservations. * Act as a resource to all department personnel (surgeons, medical secretaries, nurses, residents, etc.) on daily activity. * Communicate with patients and their families to provide detailed instructions, directions, and resources available. Minimum qualifications for the ideal future caregiver include: * High School Diploma/GED * 2 years related experience in an area that provides broad knowledge of medical terminology that includes patient registration, patient billing, insurance processing or appointment/scheduling * OR 3 years of customer service concierge experience * Working knowledge of computerized appointment/or scheduling systems, patient billing, insurance processing or other related office functions to coordinate patient access * Knowledge of Microsoft Word and Excel applications * Proficiency in use of personal computer (PC) and general knowledge of PC based systems and software Preferred qualifications for the ideal future caregiver include: * In-depth knowledge of medical terminology and/or CPT/ICD coding Physical Requirements: * Requires frequent standing, walking and sitting for extended periods of time. * Lifting and carrying up to 25 lbs. * Requires manual dexterity to grasp and handle records and to operate PC computer in the course of work and navigate throughout the hospital. * Normal or corrected vision. Personal Protective Equipment: * Follows standard precautions using personal protective equipment as required. Pay Range Minimum hourly: $16.47 Maximum hourly: $23.61 The pay range displayed on this job posting reflects the anticipated range for new hires. A successful candidate's actual compensation will be determined after taking factors into consideration such as the candidate's work history, experience, skill set and education. The pay range displayed does not include any applicable pay practices (e.g., shift differentials, overtime, etc.). The pay range does not include the value of Cleveland Clinic's benefits package (e.g., healthcare, dental and vision benefits, retirement savings account contributions, etc.).

Join Cleveland Clinic and experience world-class healthcare at its best. Cleveland Clinic Hillcrest Hospital is a proud Magnet Hospital awarded by the American Nurses Credentialing Center, the highest honor an organization can receive for professional nursing practice. Here, you will work alongside a dedicated team of caregivers, receive endless support and appreciation, and build a rewarding career. Cleveland Clinic is the first hospital in the nation to make great customer service a cornerstone of our mission. As a Surgery/Special Unit Coordinator, you will be responsible for all scheduled and unscheduled procedures, admissions and/or appointments. This role is responsible for scheduling outpatient appointments, and all cardiac testing procedures for HVTI patients. These would include new or established patients and/or inpatient as needed. You will support 1 Thoracic and 2 Cardiac Surgeons. **A caregiver in this position works M-F, 8:00am-4:30pm** A caregiver who excels in this role will: + Ensure accuracy of system-wide master patient index through validation and capture of patient demographic data. + Validate patient physician information and ensures accurate collection. + Identify patients in need of financial counseling to ensure appropriate payment of services. + Triage appointments, based on diagnosis, patient preferences, and physician specialty. + Coordinate services and provide special instructions as requested by patients, internal physicians and referring physicians. + Perform scheduling both intra- and inter-departmentally as requested by physician orders. + Receive orders and processes as indicated by provider and schedules according to protocol. + Ensure accuracy of all data including appropriate CPT coding and case information (side, equipment, etc.). + Serve as liaison with admitting office regarding hospital reservations, update admission information and cancels reservations. + Act as a resource to all department personnel (surgeons, medical secretaries, nurses, residents, etc.) on daily activity. + Communicate with patients and their families to provide detailed instructions, directions, and resources available. Minimum qualifications for the ideal future caregiver include: + High School Diploma/GED + 2 years related experience in an area that provides broad knowledge of medical terminology that includes patient registration, patient billing, insurance processing or appointment/scheduling + OR 3 years of customer service concierge experience + Working knowledge of computerized appointment/or scheduling systems, patient billing, insurance processing or other related office functions to coordinate patient access + Knowledge of Microsoft Word and Excel applications + Proficiency in use of personal computer (PC) and general knowledge of PC based systems and software Preferred qualifications for the ideal future caregiver include: + In-depth knowledge of medical terminology and/or CPT/ICD coding **Physical Requirements:** + Requires frequent standing, walking and sitting for extended periods of time. + Lifting and carrying up to 25 lbs. + Requires manual dexterity to grasp and handle records and to operate PC computer in the course of work and navigate throughout the hospital. + Normal or corrected vision. **Personal Protective Equipment:** + Follows standard precautions using personal protective equipment as required. **Pay Range** Minimum hourly: $16.47 Maximum hourly: $23.61 The pay range displayed on this job posting reflects the anticipated range for new hires. A successful candidate's actual compensation will be determined after taking factors into consideration such as the candidate's work history, experience, skill set and education. The pay range displayed does not include any applicable pay practices (e.g., shift differentials, overtime, etc.). The pay range does not include the value of Cleveland Clinic's benefits package (e.g., healthcare, dental and vision benefits, retirement savings account contributions, etc.). Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities

Join Cleveland Clinic and experience world-class healthcare at its best. Cleveland Clinic Hillcrest Hospital is a proud Magnet Hospital awarded by the American Nurses Credentialing Center, the highest honor an organization can receive for professional nursing practice. Here, you will work alongside a dedicated team of caregivers, receive endless support and appreciation, and build a rewarding career. Cleveland Clinic is the first hospital in the nation to make great customer service a cornerstone of our mission. As a Surgery/Special Unit Coordinator, you will be responsible for all scheduled and unscheduled procedures, admissions and/or appointments. This role is responsible for scheduling outpatient appointments, and all cardiac testing procedures for HVTI patients. These would include new or established patients and/or inpatient as needed. You will support 1 Thoracic and 2 Cardiac Surgeons. A caregiver in this position works M-F, 8:00am-4:30pm A caregiver who excels in this role will: * Ensure accuracy of system-wide master patient index through validation and capture of patient demographic data. * Validate patient physician information and ensures accurate collection. * Identify patients in need of financial counseling to ensure appropriate payment of services. * Triage appointments, based on diagnosis, patient preferences, and physician specialty. * Coordinate services and provide special instructions as requested by patients, internal physicians and referring physicians. * Perform scheduling both intra- and inter-departmentally as requested by physician orders. * Receive orders and processes as indicated by provider and schedules according to protocol. * Ensure accuracy of all data including appropriate CPT coding and case information (side, equipment, etc.). * Serve as liaison with admitting office regarding hospital reservations, update admission information and cancels reservations. * Act as a resource to all department personnel (surgeons, medical secretaries, nurses, residents, etc.) on daily activity. * Communicate with patients and their families to provide detailed instructions, directions, and resources available. Minimum qualifications for the ideal future caregiver include: * High School Diploma/GED * 2 years related experience in an area that provides broad knowledge of medical terminology that includes patient registration, patient billing, insurance processing or appointment/scheduling * OR 3 years of customer service concierge experience * Working knowledge of computerized appointment/or scheduling systems, patient billing, insurance processing or other related office functions to coordinate patient access * Knowledge of Microsoft Word and Excel applications * Proficiency in use of personal computer (PC) and general knowledge of PC based systems and software Preferred qualifications for the ideal future caregiver include: * In-depth knowledge of medical terminology and/or CPT/ICD coding Physical Requirements: * Requires frequent standing, walking and sitting for extended periods of time. * Lifting and carrying up to 25 lbs. * Requires manual dexterity to grasp and handle records and to operate PC computer in the course of work and navigate throughout the hospital. * Normal or corrected vision. Personal Protective Equipment: * Follows standard precautions using personal protective equipment as required. Pay Range Minimum hourly: $16.47 Maximum hourly: $23.61 The pay range displayed on this job posting reflects the anticipated range for new hires. A successful candidate's actual compensation will be determined after taking factors into consideration such as the candidate's work history, experience, skill set and education. The pay range displayed does not include any applicable pay practices (e.g., shift differentials, overtime, etc.). The pay range does not include the value of Cleveland Clinic's benefits package (e.g., healthcare, dental and vision benefits, retirement savings account contributions, etc.).