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What is an internal communications manager and how to become one

Updated January 8, 2025
4 min read
Quoted experts
Jeyoung (Jenny) Oh Ph.D.,
Jody McBrien

Many companies and organizations asre still learning the value of internal communications. As a result, they can suffer from lower productivity and profits. Strong internal communication is highly important for keeping employees focused and engaged in working for a common purpose. Internal communications managers help businesses accomplish those goals.

A dedicated internal communications manager maintains a clear and active line of communication among all departments. They monitor the communication flow in the organization to ensure timely and efficient communication as well as encouraging teams to meet the deadlines goals set by upper management. In short, internal communications managers strive to improve and strengthen a company's communication processes.

If you are interested in this role, you'll need to have either a bachelor's or master's degree in a business major. The average salary of $52.83 per hour is impressive, but you'll need the right skill set and good work experience to survive in the field.

What general advice would you give to an internal communications manager?

Jeyoung (Jenny) Oh Ph.D.

Assistant Professor of Communication, University of Michigan-Flint

If you work from home, it could be hard to separate your work time from your personal time. Make sure to take some time off to take care of yourself. It is important not only for your work performance but also for your well-being. Also, remember that there are many people who are there to support you, so do not hesitate to ask for help and ask questions. Be proactive and reach out to your colleagues. Set a virtual coffee time with your colleagues or manager to get to know them. If possible, join as many virtual workshops provided to you as you can. Those will help you understand the culture of your organization, and it will also be a great way to get to know your colleagues.
ScoreInternal Communications ManagerUS Average
Salary
7.0

Avg. Salary $89,180

Avg. Salary $59,228

Stability level
8.7

Growth rate 8%

Growth rate 0.3%

Diversity
3.6
Race

American Indian and Alaska Native 0.67%

Asian 8.24%

Black or African American 7.91%

Hispanic or Latino 13.31%

Unknown 4.72%

White 65.15%

Gender

female 65.41%

male 34.59%

Age - 47
Race

American Indian and Alaska Native 3.00%

Asian 7.00%

Black or African American 14.00%

Hispanic or Latino 19.00%

White 57.00%

Gender

female 47.00%

male 53.00%

Age - 47
Stress level
8.7

Stress level is very high

7.1 - high

Complexity level
9.4

Complexity level is advanced

7 - challenging

Work life balance
3.8

Work life balance is poor

6.4 - fair

Internal communications manager career paths

Key steps to become an internal communications manager

  1. Explore internal communications manager education requirements

    Most common internal communications manager degrees

    Bachelor's

    79.5 %

    Master's

    14.8 %

    Associate

    3.7 %
  2. Start to develop specific internal communications manager skills

    SkillsPercentages
    Project Management8.62%
    Employee Engagement8.51%
    Internal Communications Strategy5.20%
    PowerPoint5.15%
    Human Resources4.59%
  3. Research internal communications manager duties and responsibilities

    • Manage and overseen housing operations, administration of HUD programs, supervise maintenance and/or improvements of residential properties.
    • Generate all PowerPoint presentations for the CCTV system.
    • Assist in writing, editing and proofreading of executive letters and memos.
    • Design and publish promotional html emails and wellness newsletter via client's intranet.
  4. Prepare your internal communications manager resume

    When your background is strong enough, you can start writing your internal communications manager resume.

    You can use Zippia's AI resume builder to make the resume writing process easier while also making sure that you include key information that hiring managers expect to see on an internal communications manager resume. You'll find resume tips and examples of skills, responsibilities, and summaries, all provided by Zippi, your career sidekick.

    Choose from 10+ customizable internal communications manager resume templates

    Build a professional internal communications manager resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 10+ resume templates to create your internal communications manager resume.
    Internal Communications Manager Resume
    Internal Communications Manager Resume
    Internal Communications Manager Resume
    Internal Communications Manager Resume
    Internal Communications Manager Resume
    Internal Communications Manager Resume
    Internal Communications Manager Resume
    Internal Communications Manager Resume
    Internal Communications Manager Resume
  5. Apply for internal communications manager jobs

    Now it's time to start searching for an internal communications manager job. Consider the tips below for a successful job search:

    1. Browse job boards for relevant postings
    2. Consult your professional network
    3. Reach out to companies you're interested in working for directly
    4. Watch out for job scams

How did you land your first internal communications manager job

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Average internal communications manager salary

The average internal communications manager salary in the United States is $89,180 per year or $43 per hour. Internal communications manager salaries range between $57,000 and $138,000 per year.

Average internal communications manager salary
$89,180 Yearly
$42.88 hourly

What am I worth?

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How do internal communications managers rate their job?

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Internal communications manager reviews

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A zippia user wrote a review on Mar 2020
Pros

Project concept, execution - meeting business and Customer expectations.


profile
A zippia user wrote a review on Nov 2019
Pros

People relations Results behavioural change

Cons

marketing especially retailing products and or fundraising


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Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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