Internal communications manager job description

Helbiz is a multi-modal, international company looking to revolutionize transportation through sustainability and accessibility. Helbiz is the first micro-mobility company to be listed on NASDAQ and offers an array of mobility products including electric scooters and bicycles to cities around the world. We aim to solve first and last-mile problems in cities and on campuses by offering unique transportation options that are more efficient, more affordable, and reduce our carbon footprint.

As an internal communications manager with Helbiz, you will be responsible for keeping the employees and the management team in your company informed on issues that affect employees in your organization. You will play a key role in the business because you'll be engaging employees and helping to motivate them. You will be working with people at every level, keeping them informed of news and positive developments in the company and ensuring they stay in the loop during upheavals or periods of crisis.

The ideal candidate will be working with people at every level, keeping them informed of news and positive developments in the company and ensuring they stay in the loop during upheavals or periods of crisis.

ResponsibilitiesEstablish an internal communications strategy in conjunction with senior managers Ensure organizational initiatives and projects are successfully communicated to employees and stakeholders Plan, edit, and write content for a variety of internal communications mediums, such as a blog, memo, etc. You may also be required to work on the layout of content. Work cross-functionally with all teams and departments Keep employees abreast of progress, projects, and answer their questions Storyboard or translate ideas to the creative team of art directors and designers Use social media, Slack, and other tools to communicate with staff internally Manage an internal communications officer or whole team

Requirements2 to 4 years of experience in an internal communications role or a similar roleA Bachelor's degree or equivalent qualification obtained preferably in communications, media, or languages.A proven track record in developing and implementing an internal communications strategy and managing change.Strong writing abilities across a variety of channels. Able to flex style and tone Outstanding spoken communication and influencing skills. Excellent time management skills and the ability to meet deadlines / prioritize workload.A strong team player who is able to win consensus.Specific knowledge and experience of online and offline communications techniques.

Benefits & PerksOpportunity to join a fast-paced company within a disruptive industry Ability to shape and establish leadership within the organization and industry Competitive compensation and performance-based bonus structure Competitive benefits package including health benefits, PTO & Paid Sick LeaveThe office environment and perks that accompany a business designed to disrupt the last mile of transportation globally
Helbiz is an Equal Opportunity Employer and is committed to diversity and inclusion in the workplace. Helbiz prohibits the discrimination and harassment of any kind based on race, color, sex, religion, gender identity, gender expression, age, national origin, disability, genetic information, pregnancy, military or veteran status, marital status, or any other protected characteristic as outlined by federal, state, or local laws. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Manager of Internal Evaluation
Reports to: Director of Safety
Location: Wayne, Pennsylvania (“Philly”)
Overview


At Eastern Airlines curiosity and excitement for growth go a long way. In fact, Eastern Airlines was launched by seekers, adventurers and above all fliers. Our rich legacy and pioneering spirit are still evident in our team today.
Our open-hearted attitude, respect for the people we fly and our attention to detail is what sets Eastern Airlines apart from its competitors. Natural curiosity and hunger for wonder are behaviors that make our employees successful.
This summary provides a listing of the knowledge, skills and abilities that are critical components of the position for Manager of Internal Evaluation.
General


This is a full-time, FLSA exempt position that reports to the Director of Safety. The
Manager of Internal Evaluation (MIE) has overall responsibility, as part of the Company’s Safety department, for the day-to-day management of the Safety Internal Evaluation Program (IEP). This person will serve as the chairman of the IEP board. The Manager of Internal Evaluation is an important position which ensures all Eastern Airlines personnel promote safety and regulatory compliance for all Eastern Airlines operations.


Duties and Responsibilities


Develops, implements, and maintains an IEP in accordance with the guidance contained in the current edition of FAA Advisory Circular (AC) 120-59, Internal Evaluation Programs; Develops an annual evaluation schedule through coordination with the IEP board; Ensures all evaluations are conducted on or close to schedule; Reviews all evaluation information and prepares a summary of all evaluations for the IEP board; Prepares finding reports for submission to each operating department with evaluation findings; Reviews departmental corrective action plans for accuracy and effectiveness; Tracks both findings and corrective actions to ensure follow-up and completion; Prepares a monthly summary of evaluation findings and corrective action plans for the Director of Safety; Preparing quarterly and annual reports of the IEP for senior management and the Board of Directors (BOD) Safety Committee; Maintains the electronic database of evaluation information and audit findings; Schedules audits and evaluations in accordance with the IEP guidelines; Conducts audits and evaluations of stations and facilities; Conducts annual oversight evaluations of operating departments; Compiles and analyzes audit and evaluation findings for root cause identification; Recommends corrective actions pursuant to findings; Tracks corrective actions to completion; Maintains a database of audit materials, checklists, findings, root causes, corrective actions, and analysis; Prepares reports for the Director of Safety, the IEP board, and other senior management; Maintains the Company’s IEP manual; In the absence of the Director of Safety, may be called upon to perform duties of the Director of Safety including, liaise with the local FAA Flight Safety District Office, OSHA, NTSB, or other regulatory agencies as directed by President and CEO pertaining to areas of function and responsibility; Manages the budgets needed to ensure necessary resources are provided to the functions assigned to safety; Perform other duties as assigned.

Qualifications
Requires strong knowledge or operations specifications, aviation safety standards, operating practices, and applicable provisions or Federal Aviation Regulations Parts 14 CFR parts 1, 5, 21, 25, 39, 43, 61, 65, 91, 117, 119, 120, 121, 139, 49 CFR parts 40, 171, 172, 175, 830, 1520, 1540, 1542, 1544, and the Company OpSpecs; Have a full understanding of the Company aviation safety standards and safe operating practices;
Have a full understanding of the manual(s) required by CFR § 121.133;
Have a minimum of two (2) years’ experience in the airline industry in station or operations management - preferably supervisory or managerial experience within flight operations, aircraft maintenance, or station management of a 14 CFR Part 121 or Part 135 scheduled air carrier; In lieu of the preceding, at least two (2) years’ experience in U.S. military aviation operations or a supervisory position previously held with a U.S. government department, board, or agency that deals directly with aviation matters may be accepted;
Have successfully completed a recognized comprehensive safety certificate program (this qualification is preferred); *
Be familiar with the Occupational Safety and Health Administration (OSHA), the Environmental Protection Agency (EPA), and other Federal safety regulations; *


* These qualifications can be met by taking a "Certificate of Management in Aviation Safety" course at Embry Riddle.
Be familiar with accepted auditing techniques;
Be familiar with database management;
Have the following Advisory Circulars immediately available for consulting: AC 120-59B - Internal Evaluation Programs AC 120-66B - Aviation Safety Action Program (ASAP) AC 120-82 - Flight Operational Quality Assurance AC 120-92B - Safety Management Systems;
Ability to multitask and work under pressure in a dynamic environment;
Must exercise good judgement at all times;
Travel will be required;
Pass a two (2) year drug and alcohol background check, pre-employment drug test, and criminal history records check (CHRC);
Eligible to work in the United States.

Leading the future in luxury electric and mobility
At Lucid, we set out to introduce the most captivating, luxury electric vehicles that elevate the human experience and transcend the perceived limitations of space, performance, and intelligence. Vehicles that are intuitive, liberating, and designed for the future of mobility.

We plan to lead in this new era of luxury electric by returning to the fundamentals of great design - where every decision we make is in service of the individual and environment. Because when you are no longer bound by convention, you are free to define your own experience.

Come work alongside some of the most accomplished minds in the industry. Beyond providing competitive salaries, we're providing a community for innovators who want to make an immediate and significant impact. If you are driven to create a better, more sustainable future, then this is the right place for you.

As the Manager, Internal Communications (Sales), you will lead efforts including content creation, knowledge base management, and internal communications for our rapidly growing sales organization. In this role, you'll work closely with internal stakeholders to create clear, concise, and easily searchable articles and guides to answer various questions.

The ideal candidate exhibits a can-do attitude and approaches their work with vigor and determination. Candidates are expected to demonstrate excellence in their respective fields, possess the ability to learn quickly and thrive within a fast-paced environment. In addition to the daily requests for message creation, this person will also need to think big and focus on scalable processes and solutions that not only drive results today but support a long-term focus on surprising and delighting customers.

The RoleCreate and edit content (FAQs & talking points) to develop a thorough knowledge base by leveraging subject matter experts throughout the organization Design, develop, and manage Lucid's knowledge base and content calendar Partner with teams including, but not limited to: Product, Marketing, Design, Manufacturing and Engineering teams to develop customer-facing communications that aligns with new products, features, new business processes, and more Create and manage dynamic distribution lists and other internal communication channels to enable rapid dissemination of information Proactively develop standards, processes, and best practices for rapid content creation and communications Gather, analyze, report, and implement improvements to communications channels and related resources based on performance data and feedback Ensure all communications are on-brand, consistent, high quality, and are optimized for clarity/user experience Interact and work closely with Senior Leadership to determine specific messaging needs to align communication goals with department objectives
Qualifications8+ years of experience in content and communication strategy with experience in automotive preferred Experience using analytics to determine communication and content management effectiveness Experience administering and managing a content management system / knowledge base Exceptional writing skills and meticulous attention to detail Ability to rapidly master new technologies, methodologies, and subject matter, in order to transfer this expertise in a digestible way Extreme ownership of communications and content to support end users at all stages of the employee journey Comfort navigating ambiguity, and an ability to create in an undefined, unestablished environment#LI-LM1
At Lucid, we don't just welcome diversity - we celebrate it! Lucid Motors is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity and expression, marital status, and any other characteristic protected under applicable State or Federal laws and regulations.

Notice regarding COVID-19 protocols
At Lucid, we prioritize the health and wellbeing of our employees, families, and friends above all else. In response to the novel Coronavirus all new Lucid employees, whose job will be based in the United States may or may not be required to provide original documentation confirming status as having received the prescribed inoculation (doses). Vaccination requirements are dependent upon location and position, please refer to the job description for more details.

Individuals in positions requiring vaccinations may seek a medical and/or religious exemption from this requirement and may be granted such an accommodation after submitting a formal request to and the subsequent review and approval thereof by our dedicated Covid-19 Response team.

To all recruitment agencies: Lucid Motors does not accept agency resumes. Please do not forward resumes to our careers alias or other Lucid Motors employees. Lucid Motors is not responsible for any fees related to unsolicited resumes.