Internal operations manager work from home jobs

Who We Are Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips - the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world - like AI and IoT. If you want to push the boundaries of materials science and engineering to create next generation technology, join us to deliver material innovation that changes the world. What We Offer Salary: $161,000.00 - $221,000.00 Location: Santa Clara,CA You'll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible-while learning every day in a supportive leading global company. Visit our Careers website to learn more. At Applied Materials, we care about the health and wellbeing of our employees. We're committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits. We are actively recruiting a Strategic Partnerships Manager for our Optical Interconnect program in the Photonics Platforms Business (PPB). PPB is a rapidly growing business within Applied Materials. We are harnessing the power of Applied Material's world-leading material science and nano-fabrication capabilities to enable the next generation of Optical Interconnects for AI Data Centers. The purpose of the Strategic Partnerships Manager role is to develop and nurture deep engagements with our most important partners. Key Responsibilities: Identify and develop deep long term partner relationships. Negotiate and own joint development agreements and programs. Scope and coordinate partner project plans and Statements of Work, in tight collaboration with engineering Team with the Engineering, Technical Project Management, Product Marketing, Manufacturing, and Supply Chain groups. Ensure execution to your commitments Transition Joint Development programs into long term supply arrangement together with the Supply Chain team. Shape partner and internal roadmaps. Keep up to date on the industry ecosystem, and educate the management team on changes, and what they mean. Key skills and experience: Minimum Bachelor's degree, ideally in a technical discipline. MBA a plus 5+ years of relevant professional experience Excellent communication skills, including active listening and questioning to really understand what partners bring to us, and what they need from us Fluent English language and experience communicating with people from different countries on the phone and in-person Ideally candidates from the AI Data Center, AI, or Silicon Photonics industries, but not essential Experience developing strategic partnerships Business savvy - understands business basics Partner empathy Excellent presentation skills Experience influencing action without owning resources Experience in managing projects together with the engineering team Experience managing and leading multiple projects simultaneously Experience negotiating contracts and agreements Startup experience a plus Additional Information Time Type: Full time Employee Type: Assignee / Regular Travel: Yes, 25% of the Time Relocation Eligible: Yes The salary offered to a selected candidate will be based on multiple factors including location, hire grade, job-related knowledge, skills, experience, and with consideration of internal equity of our current team members. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program, as applicable. For all sales roles, the posted salary range is the Target Total Cash (TTC) range for the role, which is the sum of base salary and target bonus amount at 100% goal achievement. Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law. In addition, Applied endeavors to make our careers site accessible to all users. If you would like to contact us regarding accessibility of our website or need assistance completing the application process, please contact us via e-mail at Accommodations_****************, or by calling our HR Direct Help Line at ************, option 1, and following the prompts to speak to an HR Advisor. This contact is for accommodation requests only and cannot be used to inquire about the status of applications.

Join the cybersecurity company that puts security first; literally and without compromise. At KnowBe4, our AI-driven Human Risk Management platform empowers over 70,000 organizations worldwide to strengthen their security culture and transform their workforce from their biggest vulnerability into their strongest security asset. As the undisputed industry standard with unusually high customer retention rates and recognition as a Leader by G2 and TrustRadius, we're not just providing security awareness training - we're redefining what it means to be a trusted security partner in an increasingly complex threat landscape. Our team values radical transparency, extreme ownership, and continuous professional development in a welcoming workplace that encourages all employees to be themselves. Whether working remotely or in-person, we strive to make every day fun and engaging; from team lunches to trivia competitions to local outings, there is always something exciting happening at KnowBe4. The Vice President Revenue Operations directs the Company's investments in Go To Market (Sales, Customer Success, Marketing, SDR/BDR) effectiveness and manages functions essential to GTM productivity. These include strategic planning (TAM analysis and prioritization), execution planning (marketing and sales investment), reporting, quota setting and management, sales pricing and margin strategies, sales process optimization, sales compensation design and administration. The VP Revenue Operations is responsible for the overall productivity and effectiveness of the go to market organization. Reporting to the Chief Revenue Officer, the VP Revenue Operations directly supports the Company's CRO and fosters close working relationships with internal and external stakeholders to ensure the GTM organization's efficient operation and success Responsibilities: GTM strategy Segmentation analysis and strategic prioritization/ investment recommendations CapDB strategy and implementation to optimize sales CAC and accelerate ARR growth Marketing Operations Marketing forecasting and investment strategy; gearing expectations, etc Marketing results reporting Partner with CMO and digital marketing team to rationalize and maximize MarTech stack investments. Optimize ad spend effectiveness and ROI in partnership with digital marketing team Create and maintain reporting that optimizes marketing message effectiveness. Sales Operations Coordinates / Optimizes sales reporting, forecasting, planning, and budgeting. Proactively monitors and strives to maintain high levels of quality, accuracy, and process consistency in the sales organization planning efforts. As needed, coordinates planning activities with other functions and stakeholders within the company. Weekly bookings forecast and compliance processes. Monitors the accuracy and efficient distribution of sales reports and other intel essential to the sales organization. Recommends revisions to existing reports, or assists in the development of new reporting tools as needed. Revenue and Margin Optimization Responsible for translating the overall value proposition into pricing and contracting approach that is aligned with KB4's overall business strategy Optimize the deal modeling process to generate analytics to create guidelines for comparable deals Seeks opportunities to optimize the Company's goals and tradeoffs between growth, revenue/share, and margin. Works in conjunction with the FP&A team and optimizes the pricing tools to meet the targeted sales objectives Participates in analysis of competitive and economic landscape to evaluate threats or opportunities, and develops pricing and margin strategies to optimize growth Analyzes current and historical results to identify actionable opportunities, develops ideas, and make recommendations to improve pricing performance at the customer, segment and product level Drives analytical support for sales, marketing and product leadership of the key drivers of sales and contribution margin performance at a customer, segment and product level Reporting and Compliance Board material development. Work closely with the Company's Director of Strategic Projects (DSP) to develop and implement best operational business practices. Compensation Strategies Optimize sales incentive compensation structures and related quotas to meet company objectives. Supports the equitable assignment of sales force quotas and ensures quotas are optimally allocated to all sales channels and resources. Sales Enablement and Optimization Support the development of sales training programs and is responsible to manage sales-related quarterly OKRs Develop programs to ensure sales rep engagement and a cultural environment essential to a winning sales team. Works to ensure all sales organization objectives are via OKRs and achieved in a timely fashion. Proactively identifies opportunities for sales process improvement. Works closely with sales management to inspect sales process quality and prioritize opportunities for improvement. Assists sales management in understanding process bottlenecks and inconsistencies. Facilitates an organization of continuous process improvement. Implements enabling technologies, including CRM, internationally. Monitors the assigned sales organization's compliance with required standards for maintaining CRM technology invest. Provide genuine recommendations as to the hiring, firing, promotion, and discipline of subordinate employees to which the Company gives significant weight Qualifications: Four year college degree from an accredited institution; masters in business administration (MBA) or equivalent preferred. Minimum ten years of sales, marketing and/or financial senior management experience in a business-to-business sales environment. Minimum five years in a sales operations, business planning, or sales support management role. Experience successfully managing analytically rigorous corporate initiatives. Sales/GTM strategy and planning experience Managing/influencing Business Applications (Salesforce) Proven leadership in Sales and Marketing Operations Developing accurate measure for success with direct connection to compensation strategies The base pay for this position ranges from $220,000 - $250,000, which will vary depending on how well an applicant's skills and experience align with the job description listed above. We will accept applications until 12/16/2025. Our Fantastic Benefits We offer company-wide bonuses based on monthly sales targets, employee referral bonuses, adoption assistance, tuition reimbursement, certification reimbursement, certification completion bonuses, and a relaxed dress code - all in a modern, high-tech, and fun work environment. For more details about our benefits in each office location, please visit ********************************* Note: An applicant assessment and background check may be part of your hiring procedure. Individuals seeking employment at KnowBe4 are considered without prejudice to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other characteristic protected under applicable federal, state, or local law. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please visit ********************************************** No recruitment agencies, please.

YOUR PASSION, ACTIONS & FOCUS is our Strength Become one of our Contributors Join the KnipperHEALTH Team! Vice President of Operational Excellence The Vice President of Operational Excellence will lead strategic and tactical initiatives focused on improving operational efficiency, quality of customer service, and mistake-proofing across all facets of the organization's Marketing and Samples Management (MSM) and Third-Party Logistics (3PL) and warehousing services. This role is pivotal in transforming operational processes-including pick/pack, kitting, shipping/receiving, and warehouse execution-to deliver scalable, compliant, and cost-effective solutions for clients in the medical and pharmaceutical industry. Responsibilities Operational Strategy & Execution Develop and execute a comprehensive operational excellence roadmap across all warehouse operations in collaboration with site leadership and aligned with business goals, quality requirements, and client expectations. Lead continuous improvement programs in pick/pack, shipping, receiving, warehouse layout, and inventory movement. Champion lean methodologies, Six Sigma, and mistake-proofing (poka-yoke) practices to reduce variation and error in core processes. Own the standardization of operational workflows and drive process harmonization across sites and teams. Quality & Compliance Embed quality assurance principles directly into operational workflows and Standard Operating Procedures (SOPs). Partner with QA and Compliance to align warehouse and logistics processes with FDA, DEA, DSCSA, and GMP regulations. Lead root cause analysis and corrective/preventive action programs (CAPA) improvement plans for warehouse and distribution operations based on data information collected through Quality Management System. Implement and refine metrics and dashboards for performance tracking and compliance adherence. Leadership & People Management Lead and mentor a cross-functional team including warehouse supervisors, logistics managers, and quality leads. Drive a culture of accountability, safety, and continuous improvement through effective leadership and communication. Identify talent gaps and champion leadership development within operational teams. Ensure team alignment with organizational KPIs and customer service standards. Cross-Functional Collaboration Collaborate with Warehouse Operations, IT, Quality Assurance, Compliance, HR, and Client Services to optimize end-to-end process flow. Participates in regulatory inspections and audits as Compliance invites/requests. Serve as a key liaison to clients, ensuring operational transparency, issue resolution, and contract adherence. Guide automation initiatives and WMS enhancements to improve process visibility and scalability. The above duties are meant to be representative of the position and not all-inclusive. Qualifications Operational Strategy & Execution Develop and execute a comprehensive operational excellence roadmap across all warehouse operations in collaboration with site leadership and aligned with business goals, quality requirements, and client expectations. Lead continuous improvement programs in pick/pack, shipping, receiving, warehouse layout, and inventory movement. Champion lean methodologies, Six Sigma, and mistake-proofing (poka-yoke) practices to reduce variation and error in core processes. Own the standardization of operational workflows and drive process harmonization across sites and teams. Quality & Compliance Embed quality assurance principles directly into operational workflows and Standard Operating Procedures (SOPs). Partner with QA and Compliance to align warehouse and logistics processes with FDA, DEA, DSCSA, and GMP regulations. Lead root cause analysis and corrective/preventive action programs (CAPA) improvement plans for warehouse and distribution operations based on data information collected through Quality Management System. Implement and refine metrics and dashboards for performance tracking and compliance adherence. Leadership & People Management Lead and mentor a cross-functional team including warehouse supervisors, logistics managers, and quality leads. Drive a culture of accountability, safety, and continuous improvement through effective leadership and communication. Identify talent gaps and champion leadership development within operational teams. Ensure team alignment with organizational KPIs and customer service standards. Cross-Functional Collaboration Collaborate with Warehouse Operations, IT, Quality Assurance, Compliance, HR, and Client Services to optimize end-to-end process flow. Participates in regulatory inspections and audits as Compliance invites/requests. Serve as a key liaison to clients, ensuring operational transparency, issue resolution, and contract adherence. Guide automation initiatives and WMS enhancements to improve process visibility and scalability. Knowledge, Skills & Abilities: Exceptional communication and change management skills. Ability to lead cross-functional teams through complex transformation initiatives. Data-driven mindset with a passion for operational analytics and structured problem solving. Customer-focused with a strong track record of operational delivery in client-centric environments. Agile, decisive, and calm under pressure. PHYSICAL DEMANDS: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Knipper is an equal opportunity employer

The VP, Payment Operations leads the strategy definition and execution of Billtrust's Payment Programs, overseeing onboarding, operation, support, risk / fraud, billing and settlement operations across all payment types and via all third-party relationships. This position is responsible for ensuring scalable, secure, accurate, compliant and efficient day-to-day operations supporting movement of +$130 billion in annual payment volume. The VP, Payment Operations supports a cross-functional team seeking to sell, grow and service payment volume enabling the sales, implementation, support, and finance teams at Billtrust to achieve maximum adoption of Billtrust's payment programs. What You'll Do: Plan, direct, coordinate, and oversee operations activities related to Billtrust products and Payment Programs, ensuring development and implementation of efficient operations and cost-effective systems to meet current and future needs of the organization Promote an increase in departmental productivity and efficiency, effectiveness, and overall profitability through vendor relationships, internal coordination, active monitoring of team activities, and continuous process improvement Drive innovation and appropriate use of new technologies, fintech/banking partners, and/or internal platforms to ensure best in class operations in payment services for customers, partners, as well as potential new revenue-generating opportunities Architect and execute operational transformation initiatives to enhance efficiency, reduce manual processes, and drive straight-through processing rates across all payment types. Establish and monitor key performance indicators (KPIs) including transaction success rates, settlement accuracy, processing times, fraud rates, and customer satisfaction metrics Lead efforts to ensure enterprise-wide compliance with all applicable regulations including PCI DSS, NACHA Operating Rules, card network policies (Visa, Mastercard), ACH regulations, wire transfer requirements, and emerging payment rails Lead enterprise risk assessments and manage business continuity planning for payment operations. Ensure 24/7/365 operational readiness for real-time payment processing requirements. Create strategic vision and collaborate with senior and/or executive leadership to define and ensure success of strategy in alignment with organizational objectives Serve as an escalation point for highly complex, priority issues. Provide direction and guidance to assist with successful resolution Collaborate with product and development teams, providing insight related to payment operations, card network rules, third party vendors, etc. Build, lead, and develop high-performing payment operations organization spanning multiple functional areas and layers. What You'll Bring to the Team: Bachelor's Degree or equivalent experience, advanced degree preferred +10 years of progressive experience in payment operations, with minimum 7 years in leadership roles managing large-scale payment portfolios Proven track record managing payment volumes exceeding $50 billion annually across full customer lifecycle (onboarding, operations, support, settlement) Ability to exercise discretion and independent judgment in making decisions, and interact effectively and positively with all levels of the organization or vendors/partners Deep knowledge of procedures, processes, policies, and regulations across card and payment space, in particular B2B credit card and ACH modalities Previous experience at a payment processor - financial institution, fintech, or payment infrastructure provider Superior understanding of merchant acquiring, payments funds flows, interchange dynamics Ability to communicate and collaborate cross-functionally, with various levels above and below, internally and externally, and to technical and non-technical audiences Demonstrated financial acumen to manage pricing programs, interchange qualifications, cash flow forecasting, cash conversion cycle, etc. Established background in promoting a proactive risk culture and driving control initiatives, including knowledge of regulatory requirements Excellent written and oral communication skills including presentation experience to large and diverse audiences of all levels of an organization Entrepreneurial mindset and a results-driven attitude The expected base salary range for this position is $236,000 - $272,000 annually. Compensation may vary depending on several factors, including a candidate's qualifications, skills, experience, competencies, and geographic location. Some roles may qualify for additional incentives like equity, commissions, or other variable performance-related bonuses. Further details will be provided by our Talent Acquisition team during the interview process. Don't meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Billtrust, we celebrate and support diversity and are committed to creating an inclusive environment for all employees. So, if your experience aligns but doesn't exactly match each and every qualification, apply anyway. You may be exactly what we are looking for! What You'll Get: Work from Anywhere: Your home, a coffee shop, a company paid WeWork.... you decide! A Culture that Lives its Values: Our values are not just words or window dressing, they guide our decisions - big and small - each and every day. Flexible Working Hours: We support your lifestyle- the results are what count. Open PTO: Work-life balance is important. We believe in giving our employees time to truly relax and recharge. Sabbatical: A paid leave to reward longevity and commitment to Billtrust. Paid Parental Leave: To promote parent-child bonding and increase gender equity at home and in the workplace. Opportunities for Growth: Professional development can take many shapes. Join one of our seven ERGs or participate in our Mentor-Mentee, and Leadership development programs- we foster an environment where all employees can grow. Recognition: From Billtrust Bucks and CEO Shoutouts to Culture Champion and CEO Excellence Awards, our employees are recognized for hard work and outcomes achieved. Benefits: Medical, dental, vision, 401(k) with company match, short-term and long-term disability, flexible spending accounts, HSA, and life, cancer, and AD&D insurance. Minimal Bureaucracy: An entrepreneurial environment of ownership and accountability allows you to get work done. Who We Are: Finance leaders turn to Billtrust to control costs, accelerate cash flow and improve customer satisfaction. As a B2B order-to-cash software and digital payments market leader, we help the world's leading brands get paid faster while transitioning from expensive paper invoicing and check acceptance to efficient electronic billing and payments. With over 2,600 global customers and more than $1 trillion invoice dollars processed, Billtrust delivers business value through deep industry expertise and a culture relentlessly focused on delivering meaningful customer outcomes. #LI-Remote

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech. The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States. It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment's notice, and mastering consistency in an ever-changing world. What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First. What does the Vice President of Operations really do? Think of yourself as the leader who will oversee day-to-day operations to support growth and add to the bottom line of the organization. You will focus on strategic planning, and goal-setting, and must be fully accountable for ensuring your entire organization is on track. Not just anyone is qualified for this role. We make sure we get the best of the best! As you tackle your new tasks for the day, you know that it will lead to one thing: You will provide management and oversight of all aspects of the business within your site; demonstrate a commitment to excellence and collaborate well with senior leadership. You are expected to meet the company's objectives, in addition to having a passion for success, and a proven record of successful strategic planning and implementation. You will provide direction and development, formulate policies and strategic plans for future growth, manage daily operations of personnel, purchasing, administration, and other departments; and improve operational efficiency in targeted areas including customer support and engagement. As Vice President of Operations: You will closely monitor revenue margins, develop guidelines for personnel evaluations, staff advancement, and redeployment. It is expected that you are highly collaborative and can build cross-functional relationships with departmental heads and management across the business. You will partner with department heads to maintain an efficient team structure and performance, using analytics, processes, and tools. You will maximize client engagements and work with your leadership team to develop plans to meet future site needs. Being the Vice President, you will maintain profit margins and develop internal control systems to ensure accountability. To achieve this, you need to develop strong relationships with outside partners, vendors, and advisors; as well as internal partners, including department supervisors and co-executives. Requirements: At least 7 years in a Senior Leadership role of a large business or enterprise. Strong financial management and budgeting skills; make sound business decisions based on data and statistics; can structure effective training & development programs and measure their success; leverage the use of the latest technology to enhance the growth of your organization Possess a “people first” leadership style with strong communication, interpersonal and leadership skills Thorough understanding of organizational behavior, workforce planning, metrics, and analytics. Education / Certifications: BS or BA is highly preferred but not required. Work Location / Work Schedule / Travel: 25% travel within the region the position is assigned. How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs. DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know. EEO: TaskUs is proud to be an equal opportunity workplace and is an affirmative action employer. We celebrate and support diversity; we are committed to creating an inclusive environment for all employees. TaskUs people first culture thrives on it for the benefit of our employees, our clients, our services, and our community. We invite you to explore all TaskUs career opportunities and apply through the provided URL ********************************

Who we are: Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. For the first time ever, safety, operations and finance teams can manage their drivers, vehicles, equipment, and fleet related spend in a single system. Combined with industry leading AI, the Motive platform gives you complete visibility and control, and significantly reduces manual workloads by automating and simplifying tasks. Motive serves nearly 100,000 customers - from Fortune 500 enterprises to small businesses - across a wide range of industries, including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector. Visit gomotive.com to learn more. About the Role: Business Operations at Motive is a highly cross-functional group that is responsible for developing our go-to-market strategy, improving go-to-market efficiency, and ensuring that we are hitting our growth targets. Our team is maniacal about and energized by the challenge of getting our hands dirty in any problem across Sales, Marketing, or Customer Success, and finding ways to help us scale more efficiently. We are a low-ego, highly-motivated group that collaborates with cross-functional stakeholders to drive alignment and execution. Examples of major strategic initiatives Business Operations takes on are optimizing the structure of our sales force, experimenting with new sales and marketing motions, and determining how we can leverage AI to improve operations. What You'll Do: Develop comprehensive GTM strategies for new market entry by conducting in-depth analysis of international market opportunities, customer segmentation, and the competitive landscape. Collaborate with senior leadership to prioritize target markets and build the strategic execution plan for launch. Act as the central Program Manager for all new market launches, driving cross-functional alignment and execution across Product, Sales Ops, Marketing, Finance, People, Places, and Legal. Serve as the primary point of contact for coordinating international initiatives, ensuring clear communication and holding teams accountable to timelines. Design and implement a standardized, repeatable playbook for international market entry. Proactively identify, document, and streamline processes to create a more efficient and scalable launch motion, driving a culture of continuous improvement for global expansion. Build and maintain robust analytical models to support market prioritization decisions, forecast potential (e.g., TAM, ROI), and provide actionable insights into the performance of newly launched markets. Proactively identify trends, risks, and opportunities to optimize our international growth. What We're Looking For: 5+ years of relevant experience in banking, consulting or private equity, ideally combined with in-house Strategy & Operations at a rapidly growing SaaS company Bachelor's degree required; MBA is a plus Previous consultant experience one of the following: McKinsey, Boston Consulting Group (BCG) or Bain a plus Advanced communication, presentation, and organization skills Executive presence and comfort communicating with the C-suite Exceptional spreadsheet / data management skills, SQL proficiency preferred Expert with Google Sheets & Excel, with the ability to build data models Intellectual curiosity supported by exceptional analytical skill Strong, demonstrated leadership capabilities Experience working on cross-functional projects with various stakeholders and a demonstrated expertise in managing such projects Able to work in ambiguous, fast paced, environments under tight and unpredictable timelines Located in San Francisco Bay Area a plus Pay Transparency Your compensation may be based on several factors, including education, work experience, and certifications. For certain roles, total compensation may include restricted stock units. Motive offers benefits including health, pharmacy, optical and dental care benefits, paid time off, sick time off, short term and long term disability coverage, life insurance as well as 401k contribution (all benefits are subject to eligibility requirements). Learn more about our benefits by visiting Motive Perks & Benefits. The compensation range for this position will depend on where you reside. For this role, the compensation range is: United States$170,000-$190,000 USD Creating a diverse and inclusive workplace is one of Motive's core values. We are an equal opportunity employer and welcome people of different backgrounds, experiences, abilities and perspectives. Please review our Candidate Privacy Notice here. UK Candidate Privacy Notice here. The applicant must be authorized to receive and access those commodities and technologies controlled under U.S. Export Administration Regulations. It is Motive's policy to require that employees be authorized to receive access to Motive products and technology. #LI-Remote

Job DescriptionDescription Be a Part of our Team! Join a working team that is dedicated to the mission of the work we do! Teaching Strategies is an innovative edtech organization focused on connecting teachers, children, and families. As front runners in the early childhood education market, we build dynamic, top-quality digital products that integrate all of the essential elements of a high-quality solution: curriculum, assessment, professional development, and family engagement. We are building a team of results-oriented individuals who will thrive in a collaborative, work-hard/play-hard culture. We pride ourselves on the impact we have on the early childhood field through supporting teachers who are doing the most important work there is, teaching children to become creative, confident thinkers. Position Overview As Vice President of Revenue Operations (“RevOps”), you will be responsible for building and executing the strategy, analytics, and processes that power our go-to-market (GTM) engine and ensure we consistently hit our targets. You'll serve as the connective tissue among Finance, Marketing, Sales, Operations, and Partner Success, ensuring that our revenue operations are tightly aligned, data-driven, and scalable. This role is ideal for an experienced RevOps professional who thrives in a mid-market SaaS environment-where operational excellence, data integrity, and cross-functional collaboration directly influence growth and retention and position our investors for a successful exit. Specific Roles & Responsibilities: GTM Strategy & Alignment Partner with our Sales, Marketing, and Partner Success leaders to define and operationalize the company's growth strategy and identify ways to capture more of our Total Addressable Market Refine design of our GTM organization, territories, quotas, and headcount Optimize compensation plans and special incentives to best align with our growth strategy Deal Pricing & Execution Support Orchestrate Deal Desk to provide an efficient process for cross-functional alignment Own pricing and packaging/bundling expertise to co-optimize win rates and gross margin Calculate commissions consistent with compensation plans Provide ongoing support to salespeople to win and close deals Analytics, Reporting & Planning Support FP&A team with analytics, reporting, budgeting, and forecasting processes for pipeline, bookings, ARR, retention, and revenue Design and maintain executive dashboards covering pipeline health, win and conversion rates, churn, expansion, and other key metrics Equip marketing with quantitative evaluation of sales enablement investment. Identify and champion insights that inform new deals and improve sales productivity, forecasting accuracy, pipeline velocity, and customer retention Process Optimization Continuously refine GTM workflows and processes to increase efficiency and reduce friction between teams Collaborate with COO team to enforce data hygiene, governance, and compliance across systems and teams Evaluate and integrate new tools that drive productivity, automation, and insights Team Management Manage and develop a small yet high-impact team to deliver on this mandate Qualifications: 8+ years of experience in Revenue Operations, Sales Operations, or Business Operations in B2B SaaS organizations Proven success supporting annual planning, territory design, quota and target setting, and compensation alignment Deep understanding of subscription-based business models, GTM funnel metrics, and customer lifecycle dynamics Proficiency in CRM and analytics tools (Salesforce required; experience with PowerBI, Databricks, or Tableau preferred) Strong leadership, stakeholder management, and communication skills Comfortable balancing strategic planning with hands-on execution and detail Prior experience managing a team Why Teaching Strategies At Teaching Strategies, our solutions and services are only as strong as the teams that create them. By bringing passion, dedication, and creativity to your job every day, there's no telling what you can do and where you can go! We provide a competitive compensation and benefits package, flexible work schedules, opportunities to engage with co-workers, access to career advancement and professional development opportunities, and the chance to make a difference in the communities we serve. Let's open the door to your career at Teaching Strategies! Some additional benefits & perks while working with Teaching Strategies Teaching Strategies offers our employees a robust suite of benefits and other perks which include: Competitive compensation package Employee Equity Appreciation Program Health and wellness insurance benefits 401k with employer match Flexible work environment Unlimited paid time off (which includes paid holidays and Winter Break) Paid parental leave Tuition assistance, professional development, and opportunities for career growth Best in class technology equipment for every employee Penthouse suite in downtown DC seconds away from Washington Nationals Stadium and Audi Field Teaching Strategies is an equal opportunity employer and is committed to fostering a workplace where everyone can thrive. Equal Employment Opportunity (EEO) Family and Medical Leave Act (FMLA) Employee Polygraph Protection Act (EPPA)

Apply here to be considered for our FUTURE Revenue Openings: Our Talent Acquisition team will be reviewing applicants from this posting to determine if your skills and experience align with one of the following Revenue Leadership. This review is for future hiring. Please be aware that this role description is a generalized description and may not have the exact details of the role you could be identified for. Please ensure that you answer our application questions because we will use your answers to help identify you for the right aligned Revenue opportunity. If you are identified as a potential fit, one of our recruiters will reach out to set up a call to discuss our future opportunity. Who we are: We're Cart.com, one of the fastest growing commerce enablement companies in the world. We provide the digital and physical infrastructure that empowers thousands of leading B2B and B2C companies to unify commerce operations across channels and sell and fulfil anywhere their customers are. We're building toward a world where commerce has no bounds. Our enterprise-grade software, services and logistics infrastructure, including our own network of omnichannel fulfillment and distribution centers, enable merchants to navigate an increasingly complex operating landscape and drive efficient growth. Our goal is to be the global backbone of commerce. To achieve it, we're looking for entrepreneurial, innovative and determined teammates who are eager to help our growing base of customers simplify their commerce operations and seamlessly reach their own customers, wherever they are. Sound like you? We'd love to hear from you. Cart.com Fast Facts: 6,000+ customers worldwide 1,600+ employees globally 14 warehouses nationwide, totaling over 8 million square feet of space Our software lists $10+ trillion in product value across channels Our digital and physical operations support $8+ billion in Gross Merchandise Value Our values: Cart.com is building a company that is committed to living out these 6 core values: Be brand obsessed: Our lives are shaped by the brands we interact with daily. We obsess over the brands we serve, and about the things they care about. Think beyond the box: “We've always done it that way” is not a phrase uttered often at our office. We create creative solutions to complex problems. Don't give up: We learn from our challenges and see them for what they are; great building blocks to an amazing brand story. Speak up: We communicate clearly and directly because we care deeply. Communication is the bedrock of our community. Work together: We've built a team that prides itself on diversity of thought and background. Collaboration is better with contrast. Remember to be human: We work hard, but we leave room for the people, places and things that we love. This position is open to applicants or individuals who are located in or willing to move to AZ, CA,CO, CT,DE,FL, GA, HI, IL, IN, KY, MD, MA, MI, MS, NE, NV, NJ, NY, NC,OH, OR, PA, SC, TN, TX, UT, VA, WA. . The Role: As the Senior Manager of Revenue Accounting and Operations at Cart.com, you will oversee all aspects of our revenue accounting functions, including revenue recognition, allocations, and revenue systems. You will build-out and refine global end-to-end processes for revenue, driving accuracy, data quality, and operational efficiency. Your leadership and revenue expertise will be pivotal in developing Cart.com's capabilities, ensuring that the revenue accounting function aligns with our strategic growth objectives. Additionally, you will collaborate with senior leadership to integrate revenue strategies, and maintain compliance with GAAP standards. What You'll Do: Will manage contract reviews to ensure revenue is recognized in accordance with GAAP and lead the preparation of accounting memos supporting revenue positions Manage the month-end revenue close process including creating and reviewing journal entries, reconciliations, allocations and final close analysis while preparing to deliver results and drivers to business unit leaders Provide thought leadership and establish a long-term vision on the order-to-cash cycle for scalability and to meet the requirements of a pre-IPO and future public company Develop, recommend and drive innovative process improvements that leverage technology and maximize overall efficiency while maintaining and strengthening internal controls Serve as the company's subject matter expert on revenue accounting and prepare crisp, technical accounting documentation timely on new issues, leveraging external, professional resources to validate conclusions when required Establish scalable revenue processes, policies and procedures while being a business advisor to support the company's overall strategic objectives and growth plan Collaborate on new initiatives; partner with Billing, Technical Accounting, Treasury and Legal teams as well as Sales to assess the impact on revenue recognition, operational impact, business risk and scalability Be proactive on resolving issues such as cash collections and cash application Strong leadership skills with experience leading, coaching and developing a team of accounting professionals Who You Are: Someone with exceptional analytical, problem-solving, and decision-making skills. A leader with excellent leadership and team management abilities. A communicator with strong communication and interpersonal skills. Detail-oriented and highly organized. Proactive and able to manage multiple priorities in a fast-paced environment. What You've Done: 5+ years of experience in a revenue accounting role 5+ years in a direct people leader role where you led revenue teams 4+ years of direct experience in which you led or played a key role in operational efficiency CPA or CMA with in-depth knowledge of ASC 606. Bachelor's degree in Accounting, Finance, or a related field. Expert knowledge of GAAP and revenue recognition principles. Advanced proficiency in financial software and ERP systems. Demonstrated success in leading revenue teams through rapid growth with the ability to develop and execute effective strategies in a fast-paced environment. Currently, Cart.com does not intend to hire candidates who will need, now or in the future, Cart.com sponsorship through any non-immigrant visa category such as the H-1B, H-1B1, E-3, O-1, or TN. All hiring is contingent on eligibility to work in the United States. We are unable to sponsor or transfer visas for applicants. Cart.com is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Career-defining. Life-changing. At iRhythm, you'll have the opportunity to grow your skills and your career while impacting the lives of people around the world. iRhythm is shaping a future where everyone, everywhere can access the best possible cardiac health solutions. Every day, we collaborate, create, and constantly reimagine what's possible. We think big and move fast, driven by our commitment to put patients first and improve lives. We need builders like you. Curious and innovative problem solvers looking for the chance to meaningfully shape the future of cardiac health, our company, and your career About This Role: iRhythm is looking for a Senior Project Manager who will lead and support large-scale, cross-functional projects that drive operational excellence across Manufacturing and Clinical Operations. In this role you will report the the EVP, Business Operations and be responsible for end-to-end project, process, and change management, collaborating with diverse teams to deliver strategic initiatives that align with long-term business objectives. As the Senior Project Manager, you will interface with executive leadership, project teams, and key stakeholders to ensure successful project execution and organizational impact. What You Will Be Doing Program & Project Management Own end-to-end project management for major initiatives impacting Manufacturing and Clinical Operations, including process transformation, technology implementation, and initiatives to enhance operational scale. Develop and maintain detailed project plans, ensuring timely execution of milestones and deliverables. Clarify, prioritize, and drive project commitments, establishing clear chains of accountability. Monitor project progress, provide scheduled reports on milestones, and proactively communicate risks and mitigation strategies. Analyze project economics, providing actionable feedback on cost-benefit and ROI. Cross-Functional Collaboration Partner with business functions, including Manufacturing, Clinical Operations, IT, and other stakeholders, to define project scope, goals, and deliverables. Build strong relationships across teams to ensure alignment and effective execution. Interface with vendors, in-house personnel, and subject matter experts to maximize resources and efficiency. Process & Change Management Map, define, and optimize business processes to drive efficiency and effectiveness. Implement change management strategies to facilitate smooth transitions to new systems, processes, or programs. Develop comprehensive training programs for end-users impacted by project changes. Leadership Build and lead effective cross-functional project teams. Inspire risk-taking and innovation to maximize business benefit Help develop and drive best practices throughout the organization, establishing frameworks for effective and timely reporting. What We Want To See 10+ years of experience managing large-scale, cross-functional projects in dynamic environments, preferably within a medical device/biotech company. Bachelor's degree in Business Administration or related field. Strong understanding of operational processes in manufacturing and clinical settings. Proven experience with project management tools Agile project management experience; PMP preferred. Financial acumen to assess project risks, resource allocation, and return on investment (ROI), ensuring projects deliver both strategic and economic value. Experience with system validation and compliance-driven projects (e.g., SOX, HIPAA). Excellent communication, interpersonal, and leadership skills; ability to communicate across all levels of the organization. Analytical thinker with strong organizational skills and attention to detail. Ability to handle multiple priorities in a fast-paced environment. Location and Travel Remote- California strongly preferred. Ability to travel approximately 30%. Location: Remote - US Actual compensation may vary depending on job-related factors including knowledge, skills, experience, and work location. Estimated Pay Range $150,0000 - $190,000 As a part of our core values, we ensure an inclusive workforce. We welcome and celebrate people of all backgrounds, experiences, skills, and perspectives. iRhythm Technologies, Inc. is an Equal Opportunity Employer. We will consider for employment all qualified applicants with arrest and conviction records in accordance with all applicable laws. iRhythm provides reasonable accommodations for qualified individuals with disabilities in job application procedures, including those who may have any difficulty using our online system. If you need such an accommodation, you may contact us at ********************* About iRhythm Technologies iRhythm is a leading digital healthcare company that creates trusted solutions that detect, predict, and prevent disease. Combining wearable biosensors and cloud-based data analytics with powerful proprietary algorithms, iRhythm distills data from millions of heartbeats into clinically actionable information. Through a relentless focus on patient care, iRhythm's vision is to deliver better data, better insights, and better health for all. Make iRhythm your path forward. Zio, the heart monitor that changed the game. There have been instances where individuals not associated with iRhythm have impersonated iRhythm employees pretending to be involved in the iRhythm recruiting process, or created postings for positions that do not exist. Please note that all open positions will always be shown here on the iRhythm Careers page, and all communications regarding the application, interview and hiring process will come from ****************** email address. Please check any communications to be sure they come directly ********************* email address. If you believe you have been the victim of an imposter or want to confirm that the person you are communicating with is legitimate, please contact *********************. Written offers of employment will be extended in a formal offer letter from ******************* email address ONLY. For more information, see *********************************************************************************** and *****************************************

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, culture and talent experience and our ability to be compelling to our clients. You'll find an environment that inspires and empowers you to thrive both personally and professionally. There's no one like you and that's why there's nowhere like RSM. As a manager in RSM's growing Process Risk and Controls Practice, you will have the opportunity to draw from your experience and knowledge while continuing to grow your leadership skills through a high degree of client and industry exposure, career development and mentorship opportunities, and a diverse and inclusive culture. The fast-paced and dynamic environment in which we operate will provide you with daily challenges and exciting opportunities. In the Process Risk and Controls Practice we frequently work as or alongside a client's internal audit function, the chief risk officer or risk function, Sarbanes-Oxley project team, and various other members of management tasked with managing risk. Our advisors help our clients with identifying and prioritizing risk and leveraging process and controls to reduce risk exposure. Key Responsibilities Contributions to Firm Culture Model the core RSM values of respect, integrity, teamwork, excellence and stewardship in all interactions with clients and team members Collaborate with colleagues across a variety of levels and disciplines to develop and deliver innovative solutions that provide value to clients Maintain agility to adapt quickly to shifting needs, demands, technology solutions, or process changes and assist others in adapting to change Nurture an environment that understands individuality, promotes authenticity, and values varied perspective in arriving at solutions Client Experience Leverage understanding of industry trends and business acumen to think critically about complex challenges and propose dynamic solutions Identify current and relevant industry thought leadership to share with the client Own management level relationships, and interact with C-suite group. Drive collaboration with external stakeholders Lead risk assessment management interviews and development of internal audit plan Perform review of the deliverables including process narratives/flowcharts, risks and control gaps, suggested remediation and process improvement Lead formal closing meetings with clients to share and confirm deliverables Maintain overall responsibility for engagement economics and manage expectations around billing, monitoring, and collections Demonstrate effective delegation strategies by managing multiple clients, projects, and teams simultaneously with the goal of overseeing a book of business Talent Experience Encourage colleagues to think creatively, strive for growth through development opportunities, and maximize results while working within a team environment Manage, motivate, and mentor teams to cultivate an environment where team member capabilities are optimized and expanded Recruit, develop, and inspire future leaders of the firm through mentorship that focuses on understanding the potential and aspirations of the workforce Maintain willingness to give and receive candid feedback in both written and verbal form; Commit to self-development in response to constructive feedback received Assist with developing training content on areas of personal expertise Business Development Participate in relevant industry associations and events to develop and/or maintain industry focus and relationships Build, maintain, and utilize your internal network to address issues timely and add value to client relationships; begin cultivating an external network with the goal of generating new business opportunities for the firm Assist in writing, developing and delivering thought leadership internally and externally Communicate effectively with prospects, assess needs, and develop clear and accurate project parameters including scoping descriptions, delivery plans, and budgets Contribute to pursuits through development of proposals and other materials Position Qualifications Bachelor's or Master's Degree in business, accounting or related discipline Minimum of 5 years of experience in SOX, internal audit, external audit, or related internal control positions Job relevant certification (e.g. CPA, CIA) Preferred Qualifications Experience leading project based work with milestones and workflow driven by objectives and defined timelines Life Sciences and/or technology industry experience Proficiency in professional writing, spreadsheet, and presentation creation tools Ability to travel to meet client needs and work collaboratively with others in-person and remotely Openness to workday flexibility, agility, remote work environment, leveraging new tools Effective communication skills, both verbally and in writing Effective time management and prioritization skills Established experience in multiple industries or subject-matter expertise in one specific industry Demonstrated success in high pressure scenarios At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life's demands, while also maintaining your ability to serve clients. Learn more about our total rewards at ************************************************** All applicants will receive consideration for employment as RSM does not tolerate discrimination and/or harassment based on race; color; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender; sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the US uniformed service; US Military/Veteran status; pre-disposing genetic characteristics or any other characteristic protected under applicable federal, state or local law. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please call us at ************ or send us an email at *****************. RSM does not intend to hire entry level candidates who will require sponsorship now OR in the future (i.e. F-1 visa holders). If you are a recent U.S. college / university graduate possessing 1-2 years of progressive and relevant work experience in a same or similar role to the one for which you are applying, excluding internships, you may be eligible for hire as an experienced associate. RSM will consider for employment qualified applicants with arrest or conviction records in accordance with the requirements of applicable law, including but not limited to, the California Fair Chance Act, the Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the San Francisco Fair Chance Ordinance. For additional information regarding RSM's background check process, including information about job duties that necessitate the use of one or more types of background checks, click here. At RSM, an employee's pay at any point in their career is intended to reflect their experiences, performance, and skills for their current role. The salary range (or starting rate for interns and associates) for this role represents numerous factors considered in the hiring decisions including, but not limited to, education, skills, work experience, certifications, location, etc. As such, pay for the successful candidate(s) could fall anywhere within the stated range. Compensation Range: $101,000 - $203,000 Individuals selected for this role will be eligible for a discretionary bonus based on firm and individual performance.

Tekmetric is the all-in-one, cloud-based platform helping auto repair shops run smarter, grow faster, and serve customers better. Built by a shop owner and shaped by the needs of the industry, Tekmetric brings together innovation, real-world experience, and a thriving community to help shops thrive - not just survive. From running a shop, to securing payments to engaging customers, our platform simplifies operations so shop owners can focus on what really matters: delivering exceptional service, earning trust, and growing sustainably. Officially founded in Houston in 2017, Tekmetric has grown from a single shop's vision to the industry's leading solution - all by staying true to our values of transparency, integrity, innovation, and a service-first mindset. But we're not just building software. We're building a movement. We're empowering repair shops to rise above the daily grind, create meaningful connections with their customers, and lead the industry forward - one interaction at a time. Come build with us. Join the journey. Shape the future of auto repair. What You'll Do Become a Tekmetric Product Expert Provide detailed account walkthroughs and assist many new customers with implementation. Clearly communicate account setup requirements and expectations with customers and key stakeholders Educate customers on Tekmetric capabilities, and best practices to simplify adoption and align expectations. Record customer implementation needs, requests, and questions in Hubspot and communicate to key Tekmetric leadership. Ensure customers receive superior service. Collaborate with the sales, customer success, operations, support and engineering teams. Leverage feedback for continuous improvement to the onboarding process Develop a deep understanding of customers' business and operational objectives. Listen carefully to information provided by customers and ask clarifying questions to ensure proper use of Tekmetric. Establish strong relationships with new customer stakeholders and deepen relationships with existing customer stakeholders. Run and manage customer data migrations. This is an exciting and rewarding role for anyone that wants to develop or even kick-start their career in customer success! There are many opportunities for career development and progression. What You'll Bring 1-2 years' experience in Customer Onboarding or a customer facing function. Project Management Skills Track record of proactively resolving escalated client service issues while sharing insights with the organization. Experience establishing and growing relationships with all levels within enterprise organizations from Director to C-Suite. Ability to improve team processes and direction. Work closely with the Customer Success team to solve problems collaboratively. Bachelor's degree Preferred Who You Are Successful candidates will also demonstrate many of the characteristics that our core values represent: Build things that matter : You have a love of building something new or improving on current processes and care about making a positive difference. We're all entrepreneurs : You love learning new things and are comfortable working in a startup-like, dynamic environment -- moving quickly, even in the face of ambiguity. You are a self-directed leader who can jump in, structure their own work, and figure out how best to execute a plan yourself and with others. At Tekmetric our leaders are all players and coaches. Yes before no : You keep an open mind and are excited about new ideas and helping others actualize their ideas. You are intellectually curious and analytical in a strategic context. We matter to each other : You care about people and see the success of one is success for us all. You are a highly ethical individual with unquestioned integrity and the experience, confidence, and stature to protect confidential information in a growing company. Why You'll Love Working With Us Health & Wellness That Have You Covered: Enjoy the flexibility of remote work Competitive base salaries that reflect your value. Generous Paid Time Off, because we know you do your best work when you're well-rested. Support for every stage of life-with paid maternity, parental bonding, and medical leave for you or your loved ones. Comprehensive health benefits, including Medical, Dental, Vision, and Prescription coverage. For employee only, we offer plans that cover 100% of premiums and we cover 50% of costs for families. Prioritizing your mental health: get free, confidential counseling through our partnership with BetterHelp. Investing in Your Future (and Present): 401(k) Retirement Savings Plan with 100% employer match on contributions up to 6% - so your future self will thank you. Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA) to make your money go further. Life and Accidental Death & Dismemberment (AD&D) Insurance for added peace of mind. Wellness on your terms: get up to $60/month toward fitness, mental health, or almost anything that helps you feel your best. After one year of employment, enjoy a $300 home office setup bonus to help make your space work for you. Keep growing with support for continuing education - we're invested in your development. Most importantly, we have a stellar team of coworkers, a really cool office, and lots of fun activities! Tekmetric is an equal opportunity employer. We hire hard working individuals, regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status. We know that when our employees feel appreciated and included, they can be more creative, innovative and successful. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

About Us We are BetMGM. We are revolutionizing sports betting and online gaming in the United States. We are a partnership between two powerhouse organizations-MGM Resorts International and Entain Group. You know our name through our exciting portfolio of brands including BetMGM Sportsbook, Borgata online, Party Casino and Party Poker. We aim to bring our ideas into action and find ways to deliver the best quality in gaming platforms. We understand that each card in the deck plays a unique role in any given hand, just as our employees each play a unique role in accomplishing our goals as a company. We strive to create a culture of empathy where our employees feel valued, heard, and comfortable bringing their authentic selves to work. We want to build a product and a workplace that reflect the communities we serve so we approach our work fearlessly, take responsibility when we get it wrong, and ante-up again. We play to win, and we are all-in together. We were recognized as one of Glassdoor's “Best Places to Work”. Locations Jersey City, NJ (Remote), New York (Remote), Connecticut (Remote) About the Role In this role, you will be responsible for overseeing a team of delivery managers that plan and execute internal customer operations projects within the established scope, budget and timeline, as well as participate in corporate projects. The primary focus of this team is our self-service experience which includes the omnichannel customer journey and player interactions with chatbots and automation while working with others to ensure parity of services across channels (e.g.: IVR, chatbot, social, etc.). Because these features tie in to many parts of our organization, you will work closely with all departments across the business and key decision makers such as customer operations, product owners, and technical teams to deliver projects that bring value to our players and our business while being mindful that we operated in a regulated and, often, complex customer environment. What You'll Do (Key Responsibilities): Develop project scopes and work packages by close work with requestors, knowledge experts and business owners Manage project portfolios to track progress Ensure resource availability and allocation Deliver assigned projects on time and within scope and budget Create project documentation Communicate and maintain close relationships with stakeholders Support corporate strategy and drive change What You Bring to the Table (Qualifications) 5+ years of experience working in the contact center platforms or technology space Strong preference given to candidates who have designed and/or actively managed digital contact channels (voice, chat, SMS, WhatsApp, ABC, etc.) 3+ years experience working in a regulated industry; iGaming or gambling industry a plus 3+ years leading teams of direct reports including managing/assigning work, developing talent, and building team culture Ability to deliver projects within deadlines and excellent time management; formal PMP or similar certification a strong plus Great communication and interpersonal skills Strong ability to organize yourself with a results-oriented mindset Critical thinking and creativity to find solutions Understanding of software development process and release cycles Ability to collaborate with stakeholders across and outside of our organization to achieve results Willingness to travel up to 10% We seek individuals who are thrilled by challenge and consistently rise to it by performing in a fast-paced, innovative, and diverse environment that will result in a strong culture that promotes growth and development Who You Are (Essential Requirements) Must be or become licensed through the proper Gaming authorities as a condition of hire and continued employment You're excited about crafting amazing customer experiences by leveraging technology, process, and people Experience with synchronous and asynchronous chat channels is a plus; strong preference for those with experience with Sprinklr, Medallia, Liveperson, Amazon Connect and Zendesk Familiar with and comfortable in an agile-based working environment Be a culture-builder, leveraging the organization's passion for serving our players and Team Members across regulated jurisdictions Influencing skills are essential. BetMGM is not a command-and-control environment An exceptional leader experienced in coaching and developing talent. Able to set a vision and motivate a team to reach a goal while creating a fun and productive culture We continue to innovate and may not have all the systems and tools and people in place. A successful candidate will be comfortable with that level of ambiguity and thrive on the challenge of defining the tools we still need while driving the business forward as we build underlying capabilities We value transparency. There is no “me” culture. Communication and collaboration across the entire team will lead to greater individual and collective success Compensation The annual salary range for this position is $88,000 - $115,500. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate. This position is also eligible for participation in a performance-based bonus plan. Gaming Compliance & Licensing Requirements As an online gaming company, BetMGM is required to comply with state gaming regulations which includes licensing obligations. Applicable employees must be licensed by at least one jurisdictional agency, although certain positions require licensing by multiple agencies. Failure to become licensed or maintain licensure with each agency as required for the role may result in termination of employment. Please note that the licensing process includes comprehensive background checks which may include a review of criminal records, financial history, and personal background verification. In addition, candidates must comply with and support the company's responsible gambling policies, procedures and initiatives. About Our Culture Building BetMGM from the ground up takes effort, energy, and teamwork, but that's what will make leading this industry all the more satisfying. We stay focused on our main goal with the help of these four company pillars: Believe in Your Game - Take your shot! There's a freedom to explore ideas usually only start-ups are lucky enough to experience. Backed by the Best - With our expertise-merged with that of our world-class investors-we have the opportunity to take this business, and ourselves, farther than anyone has ever imagined. Do What's Right - We operate with clarity and simplicity, always doing the right thing by our customers and each other, standing shoulder to shoulder every day. Hustle Hard - Our combined commitment and ambition is what drives us to create some of the most innovative products in the industry. What We Offer As a valued employee, we're committed to giving you the resources and support you need. We offer Medical, Dental, Vision, Life Insurance, Commuter Benefits, Paid Time Off, Holidays, Employee Resource Groups and more! Applicable salary ranges may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. The position is also eligible for an annual bonus. BetMGM LLC is an Equal Opportunity Employer. We provide equal employment opportunities to all qualified individuals, regardless of race, religion, gender, gender identity, age, marital status, national origin, sexual orientation, citizenship status, veteran status, disability, or any other legally protected status. As an organization, we are unwavering in our commitment to maintaining a discrimination-free work environment, and fostering a culture of inclusivity, belonging and equal opportunity for all employees and applicants. We understand that each card in the deck plays a unique role in any given hand, just as our employees each play a unique role in accomplishing our company goals. So, we are committed to an inclusive culture for all and empowering our employees to thrive in meaningful careers. At BetMGM, we play to win, and we are “all in” together. If your experience looks a little different from what we've identified and you think you've got what it takes, we'd love to learn more about you. If you need assistance or accommodation with your application due to a disability, you may contact us at **********************. This job description is not an exclusive or exhaustive list of duties a person in this position may be asked to perform from time to time. #LI-JM1

The Agency is a global, boutique real estate brokerage representing a portfolio of properties across the world's prime markets and celebrated destinations. The Agency is one of the fastest-growing luxury, boutique brands in the world. Our clients and agents benefit from our international team across in-house creative, public relations, and technology. The Agency has closed more than $60 billion in real estate transactions since 2011, comprising over 120+ offices in 11 countries and counting. The Position The Vice President of Global Partner Operations co-manages the successful integration, performance, and growth of The Agency's global partner offices. This role ensures operational excellence through proactive engagement, financial health assessments, strategic planning, and accountability across all markets. Acting as a brand ambassador and liaison between Global Partners and internal departments, this position supports long-term profitability and alignment with The Agency's culture, systems, and standards. This role functions in a consultative capacity. The VP of Global Partner Operations is not responsible for running or managing a Global Partner's business. Each Global Partner is independently responsible for operating, staffing, and growing their own company. The VP's role is to advise, coach, and hold partners accountable to the operational and brand standards of The Agency. Essential Job Functions & Responsibilities Strategic Leadership & Account Management Serve as the primary point of contact for Global Partners, providing consistent business consulting, performance analysis, and accountability. Develop strong leadership and facilitation relationships among Global Partners, fostering collaboration and best practice sharing. Conduct not less than quarterly brainstorming sessions with Global Partners organized by similar company size and market conditions. Collaborate with the SVP, executive leadership, and departmental heads to ensure consistent brand alignment and operational excellence across the network. Financial Performance & Forecasting Conduct annual financial forecasting and mid-year operational reviews with all Global Partners with no less than bi-annual updates. Assist in the collection and review of annual financial statements, awards reporting, and other documentation as requested by SVP or executive leadership. Evaluate office financial performance, identifying trends, risk factors, and opportunities for growth. Support implementation of financial planning tools and frameworks to improve profitability and operational efficiency. Onboarding & Growth Enablement Partner closely with the VP of Franchise Onboarding to ensure smooth transition and onboarding of new Global Partners. Conduct business planning sessions with all new Global Partners during the onboarding process. Support franchise sales efforts as needed, including virtual meetings with prospects, presenting The Agency's value proposition, and assisting with additional materials or analysis as requested by the Franchise Sales team. Market Evaluation & Business Insights Conduct quarterly market evaluations with Global Partners to assess the current market state, analyzing percentage increases or decreases in sales volume and transactions. Measure, monitor, and track progress of each Global Partner, identifying areas for improvement and recommending strategic solutions. Partner with internal departments (Accounting, Marketing, Technology, Training, PR) to align initiatives and maximize value across all Global Partners. Accountability & Team Collaboration Collaborate and actively participate with franchise operations team to ensure quarterly & annual team rocks are achieved. Participate in cross-functional projects designed to enhance operational performance, global consistency, and franchise support. Collaborate with the Core Services to ensure growth and adoption of Core Services partners. Brand Alignment & Engagement Conduct annual compliance and brand standard checks for each Global Partner office. Ensure consistent adoption and usage of The Agency's tools, systems, and platforms. Maintain ongoing communication and relationship management with each office through regular check-ins and visits (virtual or in-person). Demonstrate proactive participation in Forum, Leadership Summit, and other global events as requested, serving as a visible leader and ambassador for the network. Required Skills & Experience 5+ years of experience in real estate brokerage, franchise management, or corporate operations. Proven success in business consulting, financial planning, and performance management. Exceptional verbal and written communication skills. Strong analytical skills with the ability to interpret data and translate insights into actionable strategies. Highly collaborative and solutions-oriented mindset with strong leadership presence. Ability to travel up to 50% of the time domestically and internationally. Benefits & Perks: Equity Paid vacation Professional development budget Comprehensive health benefits 401(k) HSAs FSAs Compensation: Base Salary $130,000 - $150,000 USD, + Annual Bonus potential up to 20% of base salary. Compensation will be determined based on the skills and qualifications of the applicant along with the requirements of the position. It is the policy of The Agency not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because they are a protected veteran.

Research & Evidence (R&E) is a multidisciplinary team comprising methodologists, analysts, and subject matter experts dedicated to producing actionable evidence that informs thought leadership, policy development, and programmatic decisions within the global health, education, and development sectors. R&E collaborates with governments, funders, and communities to support informed decision-making and advance strategic innovation at FHI 360 and beyond. The team adheres to rigorous research standards and ensures the ethical conduct of research. Situated within the Programs and Research Group (PRG), we are currently seeking a strategic and accomplished Director of Research Operations to lead and enhance the operational delivery of global research initiatives across diverse technical domains. This position involves partnership with multiple teams throughout FHI 360, including Global Operations and Services (GOS) and Strategy and Resource Mobilization (SRM). The Director of Research Operations will ensure research projects are conducted efficiently, ethically, and in alignment with organizational objectives. We are looking for candidates with proven experience in managing complex research projects from an operational standpoint. Key Responsibilities: Lead operational strategy and execution for a diverse, multi-country research portfolio. Develop and implement systems to streamline research operations and mitigate risks. Oversee SOPs, compliance with GCP guidelines, and regulatory standards. Collaborate cross-functionally with Legal, Finance, HR, IT, and external stakeholders. Mentor mid-level managers and foster a culture of accountability and innovation. Manage vendor selection and performance oversight. Implement project management tools and dashboards to monitor progress. Conduct post-project reviews to inform future practices. Qualifications: Master's degree (or international equivalent) in Public Health, Social Sciences, Research Administration, or related field. Minimum 10 years of operations experience, with 5+ years in a leadership role. Proven experience managing complex, multi-country research portfolios. Strong knowledge of IRB processes, donor compliance, and international research regulations. Proficiency in Microsoft Office and project management software. Fluent in English. Experience in NGO or nonprofit research settings. Project Management certification preferred. Skills & Attributes: Strategic thinker with strong problem-solving and risk mitigation capabilities. Excellent leadership, negotiation, and stakeholder engagement skills. Ability to influence organizational decisions and drive innovation. Comfortable working in a dynamic, collaborative environment. Technology Requirements: Familiarity with Office 365, SharePoint, Teams/Zoom, and standard office equipment. Work Environment: Typical office setting with regular use of computers and productivity tools. Must be able to remain stationary for extended periods. Travel Requirement: 5-10% The expected US Based hiring salary range for this role is listed below. Candidates FHI 360 pay ranges represent national averages that vary by geographic location. When determining an offer amount, FHI 360 factors in multiple considerations, including but not limited to: relevant years of experience and education possessed by the applicant, internal equity, business sector, and budget. Base salary is only one component of our offer. FHI 360 contributes 7% of monthly base pay to a money purchase pension plan account. Additionally, all US based staff working full-time, which is calculated at 40 hours/week, receive 18 days of paid vacation per year, 12 sick days per year, and 11 holidays per year. Paid time off is reduced pro rata for employees working less than a full-time schedule. US Based Hiring Salary Range: USD 120,000 - 160,000 annually International hiring ranges will differ based on location This job posting summarizes the main duties of the job. It neither prescribes nor restricts the exact tasks that may be assigned to carry out these duties. This document should not be construed in any way to represent a contract of employment. Management reserves the right to review and revise this document at any time. FHI 360 is an equal opportunity and affirmative action employer whereby we do not engage in practices that discriminate against any person employed or seeking employment based on race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, marital status, physical or mental disability, protected Veteran status, or any other characteristic protected under applicable law. Our values and commitments to safeguarding: FHI 360 is committed to preventing any type of abuse, exploitation and harassment in our work environments and programs, including sexual abuse, exploitation and harassment. FHI 360 takes steps to safeguard the welfare of everyone who engages with our organization and programs and requires that all personnel, including staff members and volunteers, share this commitment and sign our code of conduct. All offers of employment will be subject to appropriate screening checks, including reference, criminal record and terrorism finance checks. FHI 360 also participates in the Inter-Agency Misconduct Disclosure Scheme (MDS), facilitated by the Steering Committee for Humanitarian Response. In line with the MDS, we will request information from job applicants' previous employers about any substantiated findings of sexual abuse, exploitation and/or harassment during the applicant's tenure with previous employers. By applying, job applicants confirm their understanding of these recruitment procedures and consent to these screening checks. FHI 360 will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws. FHI 360 will never ask you for your career site username or password, and we will never request money, goods or services during the application, recruitment or employment process. If you have questions or concerns about correspondence from us, please email ******************************. FHI 360 fosters the strength and health of its workforce through a competitive benefits package, professional development and policies and programs that support a healthy work/life balance. Join our global workforce to make a positive difference for others - and yourself. Please click here to continue searching FHI 360's Career Portal.

Team At Pair Team, we're an innovative, mission-driven company reimagining how Medicaid and Medicare serves the most underserved populations. As a tech-enabled medical group, we deliver whole-person care - clinical, behavioral, and social - by partnering with organizations deeply connected to the communities we serve. We're building a care model that empowers clinicians and care teams to do what they do best: provide compassionate, high-impact care. At Pair Team, we leverage AI and automation to reduce administrative burden, streamline coordination, and ensure patients receive timely, personalized support. Our work is powered by a deeply collaborative team of nurses, social workers, community health workers, and medical professionals working alongside product, technology, and operations to close care gaps and improve outcomes for high-need patients. We're one of the largest Enhanced Care Management providers in California and are on track to build the nation's largest clinically integrated network supporting high-need patients. Our model has demonstrated real impact, including a 58% reduction in emergency department visits and a 29% reduction in hospital admissions. At Pair Team, were not just delivering care - we're building the future of more equitable, community-driven healthcare. Our Values Lead with integrity: We keep our commitments and take responsibility for our actions. We are dependable and choose authenticity over perfection. Embrace challenges: We leave our egos at the door and step forward into discomfort instead of back into safety. We help each other to learn and provide feedback using candor and kindness. Break through walls: We go the extra mile for our patients, partners and one another, and we run toward hard things. We are resilient in our push for consistent improvement and challenge the status quo. Act beyond yourself: We build each other up and respect boundaries. We seek first to understand and assume positive intent. Care comes first: We hold ourselves to the highest standards for our patients. We are relentless in the pursuit of our mission, and ensure that we are taking care of ourselves in order to care for others. In the News Forbes: For Pair Team, Accessibility Is About Delivering Healthcare To Those Who Need It The Most TechCrunch: Building for Medicaid's regulatory moment with Neil Batlivala from Pair Team Axios: Pair Team collects $9M for Medicaid-based care About the Opportunity The Regional Operations Director - Field oversees the full operational performance of your assigned region. You will manage a large, distributed field team delivering Enhanced Care Management and community-based care, ensuring your region meets its financial targets, visit expectations, quality standards, and plan-driven requirements. This role requires a strong operator who can balance strategic thinking with hands-on execution. You will identify performance gaps early, use data to guide decisions, and work cross-functionally with Product, Central Operations, Quality/Compliance, Finance, and Recruiting to remove barriers and support scale. You will serve as the operational point of accountability for your region and ensure consistent, reliable, high-quality field execution. This role reports into the SVP of Operations. Internally this role is referred to as Regional General Manager. What You'll Do Lead and develop a high-performing field team (LCMs, RNs, BHCMs), ensuring clear expectations, consistent accountability, and strong performance management Manage operational and financial performance for your region, including OpEx oversight, productivity, workforce planning, and cost-to-serve targets Monitor enrollment, caseload distribution, visit volumes, documentation quality, and program adherence to ensure reliable, high-quality execution Build and maintain regional operating rhythms, dashboards, SOPs, and performance routines that support scale and consistency across the field Partner closely with Product, Central Operations, Quality/Compliance, Finance, and Recruiting teams to remove operational barriers, improve workflows, and support regional growth Operationalize health plan requirements and ensure alignment with internal processes, documentation standards, and program expectations Prepare and share data-driven insights on performance, resourcing, and risks; escalate issues early and drive solutions collaboratively Support hiring, onboarding, and talent development across your region in partnership with Recruiting and People Ops Maintain full compliance with ECM, health plan, and internal quality requirement What You'll Need 5-7+ years years of experience leading operations or regional teams in a high-growth, service-delivery environment; healthcare or Medicaid program experience is a strong plus Experience leading large, distributed field or clinical teams Proven success managing regional or multi-site operational and financial performance Strong understanding of Medicaid populations, plan operations, or value-based care models preferred Data-driven operator with experience using dashboards, metrics, and forecasting to guide decision-making Excellent communication, problem-solving, and cross-functional collaboration skills Comfort working in a fast-paced, evolving environment with changing program requirement Because We Value You Competitive salary: $130,000 - $145,000 (depending on experience) Equity compensation package Flexible vacation policy - take the time you need to recharge Comprehensive health, vision & dental insurance $50 employer contribution to active HSA accounts 401k through Guideline Life insurance and AD&D Work entirely from the comfort of your own home Monthly $100 work from home expense stipend We provide the equipment needed for the role Opportunity for rapid career progression with plenty of room for personal growth! Pair Team is an Equal Opportunity Employer. At Pair Team, we value diversity and strive to provide an inclusive environment for all applicants and employees. All applicants will be considered without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, marital status, age, disability, political affiliation, military service, genetic information, or any other characteristic covered by federal, state, or local law. Pair Team participates in E-Verify to verify employment eligibility for new hires. Any offer of employment at Pair Team is conditioned upon passing a pre-employment background check. Following a conditional job offer, candidates will undergo comprehensive employment background checks, including; criminal history, reference checks, and driving records if a role requires vehicle use. We do not conduct any TA business outside of ***************** emails. If you're ever concerned about spam or fraudulent activity, please reach out to ***********************. Note: Please be aware that while we sincerely appreciate your interest, due to the high volume of requests, we're unable to respond to general position inquiries via email. To apply for a position with us, please submit your application for the role you are interested in. Our team regularly reviews applications and will reach out to candidates whose qualifications align with our current openings listed below. Thank you!

About Wing: Wing offers drone delivery as a safe, fast, and sustainable solution for last mile logistics. Consumer appetites for on-demand services are increasing, but current delivery methods are inefficient, costly, and contribute to road accidents and air pollution. Wing's fleet of highly automated delivery drones can transport small packages directly from businesses to homes on-demand, in minutes. We design, build, and operate our aircraft, and offer drone delivery services on two continents. Our technology is designed to be easy to integrate into existing delivery and logistics networks, offering a scalable drone delivery solution for a broad range of businesses. Wing is a part of Google's parent company, Alphabet, and our mission is to create the preferred means of delivery for the planet. If you're ready to do the greatest work of your life, come join us. About the Role: Wing is looking for a Director of Strategy, Business Operations & Analytics to report to Wing's Chief Business Officer. This role is based remotely in the United States. This leadership position is responsible for providing critical data-driven insights, ensuring cross-functional alignment of goals and execution, and helping to drive new commercial initiatives forward. You will lead multi-disciplined business and technology professionals with high effectiveness, energy, and integrity, ensuring Wing operates effectively across functions, product areas, and geographies to drive both short-term momentum and long-term goals. We're looking for a leader who is intrinsically driven to solve hard problems, turn strategy into successful execution, and develop a reputation for collaboration, creativity, and practicality. What You'll Do: Establish and lead a high-performing team to inform Wing's overall commercial strategy by assessing and sizing new market opportunities. Drive the operational processes and forums that underpin the smooth functioning of the business, including corporate operating rhythms for reviews and decision-making. Monitor the health of the business through the creation of performance dashboards, key performance indicators (KPIs), and tracking Objectives and Key Results (OKRs) at varying levels and across teams. Partner closely with functions like Partnerships, Product, Operations, and Marketing to set functional strategies, execution plans, and track performance. Align Wing's business & financial goals, product planning, and workforce/budget applications to ensure effective operation across functions, levels, and geographies. Turn insights and recommendations into action by collaborating with front-line teams and key cross-functional leaders (e.g., Engineering, Finance, HR, Legal). Support the company through critical milestones such as new product launches, partnership activations, and entry into new markets (domestic & international). Interface effectively with Alphabet executives and advisors, assisting Wing's senior leadership on key topics for corporate governance, forecasting, and growth plans. What You'll Need: 20+ years of experience leading and motivating teams in business or product operations, corporate strategy, management consulting, or functionally equivalent roles with a track record of success and growth. Experience scaling, operationalizing, or commercializing a business or product at a previous company. Bachelor's degree or equivalent practical experience; MBA or equivalent experience Mastery in driving and executing complex, executive/board-level strategy and operations decision-making with a hands-on approach. Exceptional ability to take ownership, interact confidently with all levels, set objectives, and drive results. Track record of setting and eclipsing ambitious goals while working with diverse, cross-geography, cross-functional technology and business teams. Experience in scaling high-performing teams across multiple job functions such as Corporate Strategy, Product Management, Operations, and Analytics/Data Science. Excellent written and verbal communication skills, with ability to tailor to the right audience and confidence to make sound judgment calls with imperfect information. The US base salary range for this full-time position is the salary range below + bonus + equity + benefits. Wing's salary ranges are determined by role, level, and location. Your recruiter can share more about the specific salary range for your location during the hiring process. Salary Range$259,000-$344,000 USD Wing is an equal opportunity employer and it is Wing's policy to comply with all applicable national, state and local laws pertaining to nondiscrimination and equal opportunity. Employment at Wing is based solely on a person's merit and qualifications directly related to professional competence. Wing does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law. If you have a need that requires accommodation during the interview process due to a disability or special need, please let us know by completing our Candidate Accommodations Request Form.

Operations Manager - Customer Success and Strategic Support (Pupil Transportation) Starting Salary $67,500-70,500 Per Year What's in it for you (benefits will vary if not hired for full-time permanent): Health insurance PTO (120 hours accrued per year starting) 13 Paid company-wide Holidays Please note that you may occasionally be required to work on some of the standard paid holidays (e.g. Labor Day or MLK Day) if we have routes running, but you will be compensated by being able to take a day off of your choosing at a later time 401k plan An annual $250 stipend to support any home office needs Competitive salary, commensurate with experience Work in an inclusive, caring and values driven environment Make a critical difference for children, families and educators Weekly Hours: 40-55 Hours/Week General Shift Hours: Preferred standard schedule is approximately 9:00am-5:30pm Central Time to support Eastern, Central, and Western US time zones. However, specific hours will shift depending on business and coverage needs and could be an 8-9 hour shift anywhere from 6:00am Eastern Standard Time to 6:00pm Pacific Standard Time We are seeking an Operations Manager - Customer Success & Support who will provide high-level leadership across our operations department. This person will join a high-growth, high-volume, fast-paced business and play a critical role in helping us to ensure exceptional daily service for hundreds of children and school districts, as well as a fulfilling and sustainable employment experience for drivers and supporting staff. This role carries responsibility for ensuring results in routing, dispatch, and customer success where assigned. The Customer Success & Support Manager may be assigned to a geography, project, or function depending on business needs; for example, covering a region during an absence, strengthening routing performance within a particular geography, or leading escalations and follow-through with districts. This is a hands-on leadership role requiring operational expertise, customer-facing strength, and flexibility to step into high-need areas. This role requires a strong leader who thrives in ambiguity, communicates clearly, and can quickly earn trust with staff, drivers, and district partners. We are seeking a core values-aligned, goal-driven, and enthusiastic operations manager who is comfortable in a remote small business environment. This person should be a proven manager and team leader, have a high standard of excellence, strong analytical thinking, exceptional written and verbal communication skills, and a deep connection to our mission of providing access to opportunity for all students. This position reports to the Director of Operations, and you will collaborate regularly with other managers, and the operations team as a whole. This role does not currently include direct reports but provides leadership, direction, and accountability across multiple teams. Who you are: A strong leader who is confident in giving direction and setting expectations, even without direct reports Flexible and adaptable, thrives in environments where priorities shift daily Customer-focused, with strong relationship-building skills and the ability to restore confidence following service issues Ambitious and eager to grow within the company, open to taking on increasing levels of responsibility Calm under pressure, detail-oriented, and driven to deliver results and exceed metrics Calm but urgent problem-solver; sees solutions where others see problems Strong attention to detail and impeccable follow through Tech-savvy and comfortable with navigating multiple online platforms Energetic, enthusiastic, connector who forms relationships and earns genuine trust quickly, even when working with a diverse, distributed team and customers Role model the company core values and hold others accountable for doing the same; builds community across functional teams and roles Able to exhibit our company competencies at the manager level (review by clicking here) Travel required annually at a minimum, may be more to train new staff members or attend meetings with key district partners What you'll do: Work closely with the Director of Operations to analyze data across the department and develop a weekly action plan to achieve ambitious goals, including fulfillment rate, on time arrivals, district and driver satisfaction, and more Step into regions as needed to provide manager-level leadership when a manager is out, the workload is high, or extra support is required Provide direction, feedback, and accountability to assistants, coordinators, and specialists to ensure goals are met and customers are satisfied Lead escalations during on-call shifts with districts, guardians, or drivers, ensuring concerns are addressed promptly and relationships remain strong Support routing and change requests when needed, ensuring new and existing student rides are implemented smoothly Collaborate with other managers and the Director of Operations on strategic initiatives and process improvements Support recruitment, screening, onboarding, and training of new Operations team members ranging from administrative assistants to managers Model calm, solutions-oriented leadership and coach staff through conflict resolution Serve as a member of Operations Leadership Team, including contributing to department-wide strategic plans and decision making, including critical budget and forecasting decisions/strategy Required Qualifications At least 5 years of relevant experience; at least 3-5 years of leadership or management experience (ops, logistics, etc) Bachelor's Degree or higher in a relevant field Strong written and verbal communication skills. Proficiency with online platforms, data tracking, and remote team tools. Demonstrated ability to provide feedback and coaching across levels. Have a working computer with a camera and microphone Have a reliable internet connection Exhibits all competencies up to Manager (Application) level on Core Competencies Ability to travel up to 30% of the time Must live in one of the following states: AZ, AR, CA, CO, DE, FL, GA, IL, IN, KS, MI, MN, MO, NY, NC, NV, OH, OK, OR, PA, RI, TN, TX, VA, WA, WV Preference for individuals who live in Portland, OR; Kansas City, MO; St. Louis, MO; Harrisburg, PA Preferred qualifications: Master's Degree in a relevant field Strong knowledge of pupil transportation industry processes and regulations High level routing and dispatching experience Experience in customer service or account management 2+ year of full-time remote work experience (remote experience related to COVID or hybrid do not meet this criteria ) Start date: Negotiable within 2 weeks of offer About Us: At BuckledIn, we eliminate transportation as a barrier to children's success. We do this by mobilizing outstanding adults who want to have a positive impact on children. Our drivers transport many school-age students experiencing homelessness, living in foster care, living with mental or emotional special needs, or other circumstances that make traditional yellow school buses a poor transportation option. That's where we come in. We match each student with a part-time driver who takes that student to and from school every day. Many of our drivers are current or former teachers, nurses, nannies, babysitters, personal caregivers, nursing home aides, social workers, parents, and grandparents who are eager to be a positive influence in their student's lives. Our values: Excellence Everywhere - We don't settle-we set the standard. From safety to service, we exceed expectations to protect and support students at every turn. Driven to Learn - Curious, open-minded, and always improving. We embrace feedback, seek new ideas, and grow so we can serve better every day. Trust is Everything - We earn trust through consistency, respect, and follow-through. Our words and actions align, every time.

Job Type: Part time To advance the purpose of InterVarsity, this position provides administrative and operational support to the assigned field supervisor, including office administration, event and meeting planning, records management, and initiation of internal and external communication. Work reflects Biblical standards of excellence, integrity, and partnership. This position exercises a wide degree of creativity, latitude, discretion, and independence to accomplish goals, objectives, and assignments. MAJOR RESPONSIBILITIES Personal: Be a maturing disciple of Jesus Christ: growing in love for God, God's Word, God's people of every ethnicity and culture, and God's purposes in the world Maintain spiritual disciplines for personal and ministry growth Model wisdom and maturity in the balance of family, church, and ministry life Operational and Administrative: At higher levels, may oversee and supervise assigned administrative and operational associates and volunteers Manage daily, weekly, and monthly details of the office, including mail, filing, supplies, phones, and correspondence Maintain files, mailing lists, meeting minutes, contacts, and staff/faculty/volunteer/ministry partner lists Manage supervisor's calendar and update assigned calendars with staff-related events and dates Pay and record office-related invoices; prepare and submit expense and PCard reports to accounting Manage office equipment including Proxe Stations, projectors, camcorders, and display boards Create and manage assigned reports, presentations, and projects Coordinate, plan and manage meetings and events and related resources Negotiate with vendors for supplies and meeting/event logistics and process contracts related to same Manage and track staff application materials, performance reviews, chapter affiliation submissions, Fall Field and Annual Field reports, alumni forms, and related materials Act as Workday Learning Partner, enrolling and tracking completion of courses assigned to staff in Workday Learning, and related duties Monitor the assigned territory's work with the enterprise resource planning (ERP) and constituent relationship management (CRM) software Act as contact between supervisor, team members, and other staff directors, leaders, staff, faculty, and students Oversee compliance with national requirements, processes, and procedures Other duties as assigned Organizational Communication Prepare, direct, and coordinate information between supervisor, campus staff and/or staff on other teams Expedite and manage communication with team members, staff, vendors, program participants and others as needed Manage and develop content for social media; monitor social media trends Website maintenance as assigned Partner with: Human Resources on staff applications and performance reviews Accounting on budgets and expense reports Legal on contractual matters Advancement on ministry partner development Draft and maintain various forms of correspondence and communication Develop and maintain a funding base and prayer support Raise a portion of salary in an amount or percentage agreed upon with supervisor Communicate regularly with current and potential donors, churches, prayer support team members, friends, and family regarding ministry with InterVarsity KNOWLEDGE/SKILLS/ABILITIES Excellent written and verbal communication skills Able to handle sensitive information in a confidential manner Develop and maintain positive working relationships Always demonstrates respect and professionalism Commitment to and ability to work in a diverse environment Appropriately self-manages time, projects, priorities, and assigned work Work is accurate, thorough, timely, and of high-quality Able to identify and resolve problems that inhibit the implementation of plans; perseveres to overcome obstacles and accomplish tasks Works well under pressure, requires minimal supervision, takes initiative, is teachable, is a self-starter, offers suggestions and anticipates needs Skilled at organization, planning, and hosting different types of events and meetings Actively listens and gives appropriate feedback/responses Able and willing to ask others for financial, prayer, and practical help QUALIFICATIONS Annually affirm InterVarsity's Statement of Agreement (Doctrinal Basis and Purpose Statement), as well as embrace InterVarsity's Code of Conduct, affirmations on the ministry of women in InterVarsity, and statements on Biblical multiethnicity and human sexuality Prior or current experience with InterVarsity as a staff member or student preferred Bachelor's degree or equivalent education/experience Two or more years previous administrative, project, and event management experience preferred Project management and event management certification desired Working knowledge of Microsoft applications, including Word, Excel, PowerPoint, Outlook, Teams, Sharepoint, and Publisher Familiarity with web-based applications and tools such as Google Docs, Zoom, Survey Monkey, Mail Chimp, and collaboration technology Familiarity with social media tools such as Facebook, Twitter, Instagram, etc. Available to travel for business to local and out-of-town management meetings, including the triennial Urbana Student Missions Conference and National Staff Conference WORK ENVIRONMENT/PHYSICAL REQUIREMENTS This position leads ministry in an administrative environment. A designated office space may or may not be available. The staff is required to travel to on-campus and off- campus sites as appropriate. Off- campus travel includes, but is not limited to: student ministry conferences, Ministry Partnership Development meetings, and InterVarsity- sponsored training sessions, meetings, and conferences. The staff is regularly required to communicate with others, and routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, etc. This is largely a sedentary role; however, some filing is required. This requires the ability to lift files, open filing cabinets and bend or stand as necessary. The employee must occasionally lift, organize, and set up office products, supplies, boxes, tables, booths and related materials weighing up to 20 pounds. Pay Range: $39,288.00 - $52,392.00 per year Pay: This position is funded through personal fundraising. Accordingly, compensation will vary based on the ability of the individual to secure a donor team to fund the cost of his/her salary. The anticipated salary range for this position on a full-time basis (40 hours/week) is dependent on a variety of factors, including location and cost of living. The actual salary received, including any geographic adjustment to account for location and cost of living, is subject to the individual's ability to raise funds necessary to cover the full amount of such salary within the range set forth in the job posting details. Benefits: We offer a competitive benefits package, including health care and retirement savings with a match. Eligibility is based on employee type and hours worked. Benefits include the following: 403(b) Retirement Savings Plan 403(b) matching contributions Dental insurance Employee assistance program Employee discounts Flexible work schedule Flexible spending accounts Health insurance Health savings account Life insurance Paid time off Parental leave Professional development assistance Vision insurance Equal Employment Opportunity: InterVarsity Christian Fellowship/USA is both an equal opportunity employer and a faith-based religious organization. We conduct hiring without regard to race, color, ancestry, national origin, citizenship, age, sex, marital status, parental status, membership in any labor organization, political ideology, or disability of an otherwise qualified individual. The status of InterVarsity Christian Fellowship/USA as an equal opportunity employer does not prevent the organization from hiring staff based on their religious beliefs so that all staff share the same religious commitment. Pursuant to the Civil Rights Act of 1964, Section 702 (42 U.S.C. 2000e 1(a)) InterVarsity Christian Fellowship/USA has the right to, and does, hire only candidates who agree with InterVarsity's Statement of Agreement: Purpose and Doctrinal Basis because InterVarsity believes that each and every staff plays a vital role in advancing InterVarsity's mission and purposes.

WHO WE ARE At KNAPP (pronounced K-NAP, not Nap!), we “Make Complexity Simple” by offering intelligent solutions for digitizing and automating everything from production and distribution to the last mile and stores. We are the customer's value tech chain partner, which means partnering with the customer to create the most value within each link in their supply chain. Leveraging the latest software, AI and Robotics technology, we continue to disrupt the logistics automation industry for the world's industry leaders in grocery, healthcare, retail, e-commerce, apparel & manufacturing. We are a global company with our US headquarters located just North of Atlanta in Kennesaw, GA. KNAPP specializes in automated solutions for both WMS (Warehouse Management Systems) and WCS (Warehouse Control Systems) for B2B (Business to Business) and B2C (Business to Consumer) customers. We are a growing company of over 7,200 employees worldwide and in over 50 countries that is privately held, with 7% of our revenue reinvested in R&D, ensuring a strong and vibrant future! Join us and see how you can help change the world! For more information, visit *************** WHAT YOU GET TO DO This strategic leadership role oversees the delivery and continuous improvement of Resident Business, Remote Services (including Service Desk and IT Services), Global Plant Services, and Training across North America. The Director will drive operational excellence, standardization, and customer satisfaction while aligning with broader North American strategic goals in collaboration with Senior Leadership stakeholders. Essential Functions and Responsibilities: To perform this job successfully, an individual must be able to perform the following satisfactorily; other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Lead and evolve the on-site and mobile service delivery model across North America, ensuring high performance, customer satisfaction, and alignment with strategic objectives. Oversee Service Desk teams and IT-enabled service platforms to ensure responsive, reliable, and scalable support for customer operations. Collaborate with global counterparts to maintain service standardization while driving operational success and innovation in North America. Lead the Training Team to implement technician development programs, enforce service standards across sites, and promote continuous improvement and reliability. Partner with executive leadership (VP/SVP/EVP) to support and execute North American service strategies. Drive KPIs, process improvements, and service innovation across all domains. Act as a senior escalation point for critical customer issues, ensuring timely resolution and proactive communication. Perform all other duties as assigned. WHAT YOU HAVE Bachelor's degree in Engineering, Business or related field required. MBA preferred. 10+ years of experience in industrial services, operations, or engineering leadership, preferably within the material handling or automation industry. Proven track record of leading large teams or cross-functional departments. Deep understanding of automated systems, conveyor technologies, robotics, and warehouse operations. Strong background in optimizing processes, managing budgets, and improving performance metrics. Experience with remote diagnostics, service desk operations, and IT-enabled support for automated systems. Familiarity with training and certification programs for technicians working on material handling systems. Skilled in navigating complex organizational dynamics. Exceptional communication skills-both verbal and written. Working Conditions and Environment: Authorization to work in the U.S. Up to 35% travel required (domestic and occasional international). Ability to obtain passport and travel to Europe and Canada Professional office etiquette is required at all times Ability to travel by air both domestically (US) and internationally (primarily to Austria and other parts of Europe as well as Canada) Physical requirements: sitting for long periods of time, standing, walking, climbing a ladder, speaking, visual acuity, finger dexterity, listening, reaching at arm's length, and lifting up to 50 pounds. WHAT YOU WILL GET 2 remote days per week Half day Fridays A beautiful new, state-of-the-art, office complex in Kennesaw, GA Industry competitive compensation Great benefits with better than average employer contributions, including health, dental, vision, life insurance, Flexible Spending Accounts, Short & Long Term Disability and more! 401k with a very generous employer match and no vesting! Paid Vacation & Holidays Profit Sharing Paid Parental Leave Subsidized Daycare Tuition Reimbursement Pet Insurance Subsidized food delivery Monthly celebrations Quarterly employee events Corporate Social Responsibility including recycling, sustainability and volunteering KNAPP is an equal opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, age, national origin, veteran, disability status or any other basis protected by law. Due to the safety-sensitive nature of this position, strict adherence to KNAPP's drug-free workplace policy is required. All candidates will be subject to drug-screening in accordance with the policy and will be expected to remain drug-free during their employment. There will be no exception if recreational or medical use of marijuana is permitted in the location of employment and/or residence or if use of marijuana is only during “off-hours.”