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International account manager skills for your resume and career

Updated January 8, 2025

5 min read

Quoted experts

Jonathan Byers,

James Wilkerson Ph.D.

Below we've compiled a list of the most critical international account manager skills. We ranked the top skills for international account managers based on the percentage of resumes they appeared on. For example, 10.7% of international account manager resumes contained account management as a skill. Continue reading to find out what skills an international account manager needs to be successful in the workplace.

15 international account manager skills for your resume and career

1. Account Management

The process of strengthening the relationship between a company and client is called account management. Effective account management has two key objectives, one is to retain loyal customers and the second one is to help the company grow by creating connections with new customers.

Here's how international account managers use account management:

Managed business development activities - including prospecting, account management, customer relationship development, and contract negotiations.
Develop methods of account management that will allow for continuous improvement in customer satisfaction.

2. Product Development

Product development is the complete procedure of creating a product from concept until release of the final product. Product development has many stages after which a product is released into the market. Identifying the need, creating the opportunity, conceptualizing a product, and providing a solution, all are different stages of product development.

Here's how international account managers use product development:

Identify and champion communication to Merchandising of large product development opportunities.
Assisted the Vice-President of manufacturing with product development and performance.

3. Logistics

Logistics is a complete organization and implementation of a problem. Logistics are often considered in a complex business operation, as some works need detailed plannings. Logistics are also used in military action.

Here's how international account managers use logistics:

Accomplished and over exceeded goals set by company parameter regarding customer service, logistics operations cost management and customer retention.
Developed a business plan that analyzed customer needs to determine optimal logistics solutions while also reducing yearly costs.

4. International Business

International Business refers to any company or trade that occurs outside of the United States. International businesses may have branches of their corporations in the United States but are based in a foreign country. However, international business may also refer to the trading of goods or services between two different countries.

Here's how international account managers use international business:

Created infrastructure for international business within the company by persistently championing customer needs and potential ROI to SVP level executives.
Solicited new domestic and international business, built positive relationships with customers and substantially grew account base within territories.

5. R

R is a free software environment and a language used by programmers for statistical computing. The R programming language is famously used for data analysis by data scientists.

Here's how international account managers use r:

Resulted in 100% feature placement and in-stock status at Wal-Mart and Toys R Us.

6. Business Relationships

Here's how international account managers use business relationships:

Developed, established and maintained business relationships with direct customers and channel partners.
Maintained and fostered business relationships with buyers, asst.

7. Business Development

Business development is the ideas or initiatives that work to make business work better. Selling, advertising, product development, supply chain management, and vendor management are only a few of the divisions involved with it. There is still a lot of networking, negotiating, forming alliances, and trying to save money. The goals set for business development guide and coordinate with all of these various operations and sectors.

Here's how international account managers use business development:

Served as a company representative to key external audiences including trade show attendees, business development prospects and international distributors.
Reviewed business development and market trends to determine future areas of company focus, including product and budget recommendations.

8. Client Relationships

Here's how international account managers use client relationships:

Managed client relationships and led weekly client meetings to review operational performance and identify areas for improvement.
Managed day to day client relationships to meet client expectations and solutions.

9. International Clients

Here's how international account managers use international clients:

Established and maintained exceptional business relations with domestic and International clients and vendors.
Utilized wide knowledge of the Export industry to formulate profitable quotations for hundreds of International clients and managed client accounts.

10. International Accounts

Here's how international account managers use international accounts:

Developed monthly sales forecast and operational reports for Senior Management for the purchase of raw materials for international accounts.
Managed and maintained all international accounts and monitored documents and participate the paperless documentation system design and development

11. Forwarders

Here's how international account managers use forwarders:

Coordinated Boeing staff, freight forwarders, and corporate employees; communicated cohesively to meet unique customer needs.
Coordinate customer deadlines with forwarders, and prepare all necessary shipping and customs documents in English and Spanish.

12. Market Research

Market research is a collective effort to collect information related to a consumer's needs and wants. It is a systematic approach that involves recording and analysis of both qualitative and quantitative data. Market research helps a business to identify a target market correctly and identify the gaps in potential consumer's expectations.

Here's how international account managers use market research:

Conduct Market Research with an eye on emerging markets and technology.
Market Research in trends and for specific target markets.

13. Sales Growth

Here's how international account managers use sales growth:

Maintained a 20% sales growth on a quarterly basis in Latin America and the Caribbean.
Initiated sales growth plan to expand market reach, within a competitive business environment.

14. International Trade Shows

Here's how international account managers use international trade shows:

Coordinated and participated in both domestic and international trade shows.
Coordinated International Trade Shows in India, Mexico, China, South Korea, Australia and UAE.

15. Customer Relationships

Customer relationships are the interactions and efforts made by a company to improve its customer service. Customer relationships cover not just all of the essential roles performed by customer support, but also the initiatives made before and after the interaction with a customer.

Here's how international account managers use customer relationships:

Determined pricing based on market intelligence and customer relationships, ensuring gross margin thresholds were maintained, and profitability maximized.
Developed worldwide markets establishing and maintaining customer relationships selling printed circuit board level components.

What skills help International Account Managers find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What skills stand out on international account manager resumes?

Jonathan Byers

Assistant Director, Virginia Polytechnic Institute and State University

- Professional skills related to career development competencies such as strong oral & written communication, teamwork & collaboration, leadership, problem-solving ability & creativity, and professional integrity, but we recommend that applicants do not just list these skills. They should provide evidence of how they have used them in their work experience, volunteer experience, academic experience, etc.
-The ability to use technology effectively to solve problems or improve collaboration; this could relate to social media management, computer hardware or software skills, proficiency with general programs like Microsoft Office Suite (also being able to demonstrate the use of these skills in various experiences).
-With diversity, equity, and inclusion becoming more important in 2020, the ability to appreciate different points of view, accept and appreciate different cultural backgrounds & types of identities, and increased awareness of one's own cultural biases and assumptions can also be important to market on a resume.

What soft skills should all international account managers possess?

James Wilkerson Ph.D.

Business Program Coordinator, Project and Supply Chain Management Program Coordinator, The Pennsylvania State University

Verbal skills (both speaking and writing), negotiation skills, unfailing honesty, ability to empathize with clients' wants, and teamwork skills suitable for working collaboratively with sales and operations staff.

What hard/technical skills are most important for international account managers?

James Wilkerson Ph.D.

Business Program Coordinator, Project and Supply Chain Management Program Coordinator, The Pennsylvania State University

Spreadsheet (Excel) skills (including graph production from data), basic statistical knowledge, and online information search skills.

What international account manager skills would you recommend for someone trying to advance their career?

Kaustav Misra Ph.D.

Associate Dean, Central Connecticut State University

This pandemic taught us many things and one important thing that we have an efficiency gap.

The way of doing business will be much more technology orientated. Hence graduates should be ready to unskill and upskill their credentials. This time it is necessary to forget the old way of doing business and learn new skills to get a job or stay in a current job. Soft skills have become much more important than before, but a different soft skill set would be essential to interact with future market participants. Thus, a gap year should be utilized to unskill-upskill and enhance relevant credentials by getting into short-long term programs, training, and workshops would be highly recommended.

What type of skills will young international account managers need?

Dr. Vallari Chandna

Chair and Associate Professor, University of Wisconsin - Green Bay

Critically, for all graduates, expertise or interests, in sustainability will be important. The reason behind this is the shift in looking at sustainability holistically and not just as something one-person does. This would also give an edge to those with degrees, specifically in sustainability. Graduates with degrees related to sustainability will often be asked to oversee or manage these across-the-board sustainability endeavors. Also, soft skills are highly desired. The ability to be better at time management, work in teams, and have a strong work ethic, will be more desirable. These are all interconnected with remote work as well. Employees who "thrived" in the pandemic were those able to manage their work-life balance, work remotely in teams, all the while performing well. The skills are thus "transferable" to both modalities of work in this way.

What technical skills for an international account manager stand out to employers?

Todd Lee Goen

Instructor & Internship Director, Christopher Newport University

Technical skills are often industry and/or position specific. Applicants should highlight any technical skills related to the position advertisement and those that add value to the position/organization. Most importantly, requirements for technical skills change with time and technological advances. This means employers value workers capable of adapting to change and continually improving and acquiring new technical skills. Thus, it's usually more important to demonstrate you are capable of learning and developing technical skills than it is to have a specific skill set upon hire (although this is not true for some positions/industries).
That said, technical skills related to online presentations, virtual meetings, virtual networking, remote working and the like are hot commodities right now. While most organizations were in the process of adopting many of these technologies and ways of doing business pre-pandemic, the pandemic accelerated the process. Organizations are making it work, but they often don't know best practices or the most efficient means of working in the largely virtual, pandemic environment. Post-pandemic, many of the remote/virtual changes the pandemic brought will stay in some form. Technical skills that support this type of workplace will make applicants stand out to many employers because they need/want to do virtual/remote business better.

Do you want to know more?

List of international account manager skills to add to your resume

The most important skills for an international account manager resume and required skills for an international account manager to have include:

Account Management
Product Development
Logistics
International Business
R
Business Relationships
Business Development
Client Relationships
International Clients
International Accounts
Forwarders
Market Research
Sales Growth
International Trade Shows
Customer Relationships
Sales Strategy

Sales Revenue
International Markets
International Sales
Sales Presentations
Sales Support
Client Satisfaction
Market Trends
Order Entry
Customer Accounts
Product Line
Sales Volume
Revenue Growth
Caribbean
International Shipments
OEM
UK

Sales Targets
Gross Profit
Direct Sales
Client Accounts
Cold Calls
Product Knowledge
Order Processing
PowerPoint
Sales Training
Sales Efforts
EDI
ISO
Facebook
Contract Negotiations

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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