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What does an international account manager do?

Updated January 8, 2025
7 min read

An international account manager is usually responsible for promoting products to international clients through a product sale. Often, their goal is to close a deal or exceed the planned revenue and income of a company. They must know many ways to invest and make accounts grow. They also provide customer service training for employees.

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International account manager responsibilities

Here are examples of responsibilities from real international account manager resumes:

  • Manage order and customer service support for Asian and Caribbean accounts.
  • Manage accounts while providing excellent customer service, help build financial relationships, redirecting calls in upselling credit per customer needs
  • Develop relationships with freight forwarders to handle high value precious metal shipments resulting in improve sales and customer satisfaction.
  • Position require cross-functional collaboration with customs brokers, freight forwarders, direct carriers, supply chain and multiple internal business teams.
  • Tailor and deliver PowerPoint presentations to perspective clients at both executive and line manager level to present capabilities and gain business.
  • Grow existing customer base by upselling and cross-selling additional products and services, negotiating service agreement renewals, and controlling inventory.

International account manager skills and personality traits

We calculated that 11% of International Account Managers are proficient in Account Management, Product Development, and Logistics. They’re also known for soft skills such as Customer-service skills, Leadership skills, and Analytical skills.

We break down the percentage of International Account Managers that have these skills listed on their resume here:

  • Account Management, 11%

    Managed business development activities - including prospecting, account management, customer relationship development, and contract negotiations.

  • Product Development, 9%

    Identify and champion communication to Merchandising of large product development opportunities.

  • Logistics, 8%

    Accomplished and over exceeded goals set by company parameter regarding customer service, logistics operations cost management and customer retention.

  • International Business, 4%

    Created infrastructure for international business within the company by persistently championing customer needs and potential ROI to SVP level executives.

  • R, 4%

    Resulted in 100% feature placement and in-stock status at Wal-Mart and Toys R Us.

  • Business Relationships, 4%

    Developed, established and maintained business relationships with direct customers and channel partners.

Common skills that an international account manager uses to do their job include "account management," "product development," and "logistics." You can find details on the most important international account manager responsibilities below.

Customer-service skills. To carry out their duties, the most important skill for an international account manager to have is customer-service skills. Their role and responsibilities require that "when helping to make a sale, sales managers must listen and respond to the customer’s needs." International account managers often use customer-service skills in their day-to-day job, as shown by this real resume: "visit customers in the caribbean with warranty issues to ensure total customer satisfaction. "

Leadership skills. Another essential skill to perform international account manager duties is leadership skills. International account managers responsibilities require that "sales managers must be able to evaluate how their sales staff performs and must develop strategies for meeting sales goals." International account managers also use leadership skills in their role according to a real resume snippet: "provide sales training and leadership to brokerage and specialist teams. "

Analytical skills. This is an important skill for international account managers to perform their duties. For an example of how international account manager responsibilities depend on this skill, consider that "sales managers must collect and interpret complex data to target the most promising geographic areas and demographic groups, and determine the most effective sales strategies." This excerpt from a resume also shows how vital it is to everyday roles and responsibilities of an international account manager: "developed system to analyze profitability of sales by product line. ".

Communication skills. For certain international account manager responsibilities to be completed, the job requires competence in "communication skills." The day-to-day duties of an international account manager rely on this skill, as "sales managers need to work with colleagues and customers, so they must be able to communicate clearly." For example, this snippet was taken directly from a resume about how this skill applies to what international account managers do: "developed and maintained strong customer relationships through quality service and communication. "

All international account manager skills

The three companies that hire the most international account managers are:

Compare different international account managers

International account manager vs. Manager, account executive

An account executive manager is responsible for handling client accounts and leading the account management procedures to promote the client's brand image in the market and maintain the highest satisfaction. Account executive managers work with the marketing and sales team to identify sales and promotional strategies that would increase revenues and product profits. They also review the current market trends to develop business opportunities according to client needs and public demands. An account executive manager coordinates with the clients for regular updates and informs them of business plan adjustments as needed.

The annual salary of managers, account executive is $416 lower than the average salary of international account managers.Even though international account managers and managers, account executive are distinct careers, a few of the skills required for both jobs are similar. For example, both careers require account management, product development, and business relationships in the day-to-day roles and responsibilities.

These skill sets are where the common ground ends though. The responsibilities of an international account manager are more likely to require skills like "logistics," "international business," "r," and "client relationships." On the other hand, a job as a manager, account executive requires skills like "sales process," "customer service," "virtualization," and "post sales." As you can see, what employees do in each career varies considerably.

Managers, account executive really shine in the technology industry with an average salary of $87,422. Comparatively, international account managers tend to make the most money in the finance industry with an average salary of $93,615.On average, managers, account executive reach similar levels of education than international account managers. Managers, account executive are 4.6% less likely to earn a Master's Degree and 0.0% more likely to graduate with a Doctoral Degree.

International account manager vs. Account development manager

An account development manager's responsibilities revolve around securing and reaching sales targets, creating business plans, developing strategies, and building positive relationships with clients. They must also reach out to clients through calls and correspondence, offer products and services, and address any issues and concerns, resolving them promptly and efficiently. There are also instances when they have to collect and process payments, perform follow-up calls, negotiate contracts, and even open and close accounts. Furthermore, as a manager, it is essential to lead and encourage the team to reach goals, all while implementing the company's policies and regulations.

On average, account development managers earn a $4,684 higher salary than international account managers a year.Only some things about these jobs are the same. Take their skills, for example. International account managers and account development managers both require similar skills like "account management," "product development," and "business relationships" to carry out their responsibilities.

While some skills are similar in these professions, other skills aren't so similar. For example, resumes show us that international account manager responsibilities requires skills like "logistics," "international business," "r," and "business development." But an account development manager might use other skills in their typical duties, such as, "crm," "salesforce," "account development," and "sales territory."

On average, account development managers earn a higher salary than international account managers. Some industries support higher salaries in each profession. Interestingly enough, account development managers earn the most pay in the technology industry with an average salary of $93,723. Whereas international account managers have higher pay in the finance industry, with an average salary of $93,615.account development managers earn similar levels of education than international account managers in general. They're 4.1% less likely to graduate with a Master's Degree and 0.0% less likely to earn a Doctoral Degree.

International account manager vs. Account services manager

An account services manager is in charge of overseeing account procedures and building positive relationships with clients. They typically reach out to clients by performing calls and correspondence to offer products and services, discuss product specifications, perform follow-up calls, and resolve issues promptly and professionally. They also supervise the performance of account service teams, ensuring to reach sales targets and customer satisfaction. Furthermore, as an account services manager, it is essential to lead and encourage the workforce to accomplish sales goals, all while implementing the company's policies and regulations.

On average, account services managers earn higher salaries than international account managers, with a $4,080 difference per year.international account managers and account services managers both have job responsibilities that require similar skill sets. These similarities include skills such as "account management," "business development," and "client relationships," but they differ when it comes to other required skills.

The required skills of the two careers differ considerably. For example, international account managers are more likely to have skills like "product development," "logistics," "international business," and "r." But a account services manager is more likely to have skills like "customer service," "digital marketing," "healthcare," and "pre sales."

Account services managers earn the highest salary when working in the technology industry, where they receive an average salary of $80,874. Comparatively, international account managers have the highest earning potential in the finance industry, with an average salary of $93,615.When it comes to education, account services managers tend to earn lower degree levels compared to international account managers. In fact, they're 5.2% less likely to earn a Master's Degree, and 0.3% less likely to graduate with a Doctoral Degree.

International account manager vs. Corporate account manager

The duties of a corporate account manager depend on one's line of work or industry of employment. Typically, they are responsible for building a company's client base by devising strategies to identify market opportunities, reaching out to clients through calls and correspondence, and securing sales by offering products and services. They may also resolve issues and concerns, answer inquiries, process payments, and create billing plans as necessary. Furthermore, as a corporate account manager, it is essential to lead and encourage team members, all while implementing the company's policies and regulations.

Corporate account managers typically earn higher pay than international account managers. On average, corporate account managers earn a $22,378 higher salary per year.While their salaries may vary, international account managers and corporate account managers both use similar skills to perform their duties. Resumes from both professions include skills like "account management," "business relationships," and "business development. "Each job also requires different skills to carry out their responsibilities. An international account manager uses "product development," "logistics," "international business," and "r." corporate account managers are more likely to have duties that require skills in "healthcare," "gpo," "business reviews," and "customer service. "In general, corporate account managers hold similar degree levels compared to international account managers. Corporate account managers are 4.2% less likely to earn their Master's Degree and 0.1% less likely to graduate with a Doctoral Degree.

Types of international account manager

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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