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International Cars jobs - 34 jobs

  • Automotive Cashier/Receptionist- Honda North- ICL Autos

    International Cars, Ltd. 3.9company rating

    International Cars, Ltd. job in Danvers, MA

    Honda North, an International Cars, Ltd., Inc. company, is looking for a Part-time Receptionist/Cashier. The principal function of the Receptionist is to provide excellent customer service by answering/transferring phone calls, cashing out customers, and assisting management as requested. ICL is employee owned and proud of our dealerships: Honda North, 1 North Pre-Owned and KIA North in Danvers MA, Dover Honda & Dover Chevrolet in Dover NH, Porsche of Stratham, Audi of Stratham and Honda Stratham in Stratham NH and Portsmouth VW in Greenland, NH. What we offer: * Annual Profit-Sharing Bonus * Generous 401(k) match * Earn shares in our Employee Stock Ownership Plan * CLOSED ON SUNDAYS * Only Employee-Owned Auto Dealership Group in New England Responsibilities: * Hours for this position is Tuesday-Thursday 3:30 to 6:00 pm * Answer phone calls in a customer-friendly manner and successfully route them as necessary * Receive customer payments and close out Service Repair Order and Parts Invoices * Receive customer deposits from the Sales and Finance departments * Maintain a welcoming environment by keeping a neat and clean reception area * Spreadsheet data entry and log keeping using Excel * Handles special clerical and accounting projects as instructed by the Accounting Manager * Support other administrative positions as requested Requirements: * Professional presentation and customer-friendly attitude * Exceptional communication skills * High level of attention to detail * Knowledge of Microsoft Word and Excel * Maintaining a positive, can-do attitude * Must have a valid driver's license and a motor vehicle record acceptable to ICL Insurance Company requirements. Be part of a company where all employees are valued, respected, and encouraged! ICL is an active part of the communities in which we operate, and we strive to make positive contributions in the lives of all of our customers. International Cars LTD does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.
    $28k-35k yearly est. 12d ago
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  • Automotive Sales Consultant- Honda North- ICL Autos

    International Cars 3.9company rating

    International Cars job in Danvers, MA

    Job Description Honda North, a International Cars, Ltd., Inc. Company, is seeking Full Time dedicated professionals with a passion for Automobile Sales to join our team! Candidates with experience in customer service, retail sales, or service/hospitality industries are encouraged to apply! ICL is employee owned and proud of our dealerships: Honda North, 1 North Pre-Owned and KIA North in Danvers MA, Dover Honda & Dover Chevrolet in Dover NH, Porsche of Stratham, Audi of Stratham and Honda Stratham in Stratham NH and Portsmouth VW in Greenland, NH. What we offer: Annual Profit-Sharing Bonus up to $14,000! Above market pay! Earn up to 4 weeks paid vacation plus personal time off Employer sponsored healthcare benefits - WE PAY 64% Vision, Flexible Spending Accounts, Short Term Disability Company paid Life Insurance and Long-Term Disability Generous 401(k) match Earn shares in our Employee Stock Ownership Plan Tuition Reimbursement Opportunities for Professional Development and Growth CLOSED ON SUNDAYS Only Employee-Owned Auto Dealership Group in New England Responsibilities: Assist customers in selecting a vehicle by asking engaging questions and listening carefully to their responses. Timely follow-up with clients to ensure referral business. Assists the department manager to meet and ensure departmental objectives of the dealership's annual budget and achieve the departmental goals of the business plan; Provides and ensures exceptional customer service in the vehicle department, maintaining a personal customer satisfaction rating from the manufacturer at or above the company standard; Provides insight and ideas to the department in order to maintain a sustained, competitive advantage; Turn over 100 percent of closed transactions to Business Manager along with properly completed paperwork (insurance information, trade title, etc.). Writes complete sales orders and processes paperwork in accordance with established dealership policies. Prepares sold vehicles for customer delivery prior to customer arrival and perform high-quality and professional demonstrations of new/used vehicles. Delivers vehicles to customers, ensuring that the customer understands the vehicle's operating features, warranty, and paperwork. Knows and understands the federal, state, and local laws which govern retail automobile sales. Sells/leases and delivers a minimum number of units as defined in the dealership sales pay plan. Attends product and sales training courses as requested by sales manager. Keeps abreast of new products, features, accessories, etc., and their benefits to customers. Knows and understands equity and values, and is able to explain depreciation to the customer. Follows up on all post-delivery items, tag/title work and special requests to be sure that all customer expectations are met. Reviews and analyzes actions at the end of each day, week, month, and year to determine how to better utilize time and plans more effectively (CRM). Assists with snow removal. Moves/arranges vehicles on lot. Assure that keys and dealer plates are properly maintained to prevent loss or theft. Requirements: High School Diploma or equivalent Excellent communication skills with a customer focus and friendly attitude Flexible schedule to cover store hours including some weekends & evenings. Strong computer aptitude and organizational skills. Must have a valid driver's license and a motor vehicle record acceptable to ICL Insurance Company requirements Join our team today! Be part of a company where all employees are valued, respected, and encouraged. ICL is an active part of the communities in which we operate, and we strive to make positive contributions in the lives of all of our customers. International Cars LTD does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor. Pre-employment background check and drug screen required.
    $50k-87k yearly est. 6d ago
  • Sales Advisor / Trade Up Customer Service Rep

    Mastria Automotive 3.0company rating

    Raynham, MA job

    Job Description About Us: Mastria Auto Group, with a rich legacy spanning over 50 years, is widely respected in the automotive industry. Our reputation is built on a deep commitment to our employees and customers, guided by our core values of being ethical, professional, customer-focused, intelligent, dedicated, and resourceful. We prioritize work-life balance by closing every day at 6 pm and providing a day off during the week. We are actively seeking motivated and customer focused Subaru Trade-Up Advantage Program Specialist to join our dynamic sales team. If you have a passion for automobiles and enjoy building relationships with customers, we want to hear from you! What We Offer: 5 day work week - 9am to 6pm (Must be able to work Saturdays) Competitive daily compensation with wages on demand. Enjoy a true work-life balance closed on Sundays, with daily closure at 6 pm and a day off during the week. Generous paid vacation and holidays to spend quality time with your loved ones. Free life insurance - $50,000 benefit. Comprehensive medical and dental insurance to care for your family's well-being. 401K with an employer-matched feature for your financial security. An inclusive and supportive team culture that values family principles. Responsibilities: Maintain strong knowledge of current new car inventory, incentives, and Trade-Up offers. Review daily service appointments using the Care Connect Program portal to analyze equity positions and identify qualified customers. Initiate face-to-face conversations to introduce Trade-Up Program and present upgrade opportunities on digital handouts to eligible customers. Explain benefits of trading up to a new Subaru, including updated safety features. Collaborate with service and sales departments to ensure a smooth handoff. Capture and log all customer interactions in CRM with detailed notes and outcomes. Follow up with leads and interested, unsold customers and maintain long-term relationships. Provide backup support on the showroom floor when scheduled/required. Conduct yourself in a professional manner that supports our culture and the Subaru Love Promise. Schedule in-dealership appointments and track activity using our CRM. Present trade values and monthly payment options to customers. Manage process for outbound emails, text messages and phone calls prior to and post customer service visits. Qualifications: Strong interpersonal and communication skills Prior sales or automotive experience is helpful, but not required Comfort with CRM tools, iPad, and general technology Willingness to learn dealership specific tools Professional appearance and a customer-first attitude Self-motivated with a passion for helping people Ability to thrive in a fast-paced environment and multitask across departments Strong follow up skills Prior vehicle sales experience a plus Join our Mastria Auto Group family, where we live and breathe our core values of being ethical, professional, customer-focused, intelligent, dedicated, and resourceful. Apply now to become part of our esteemed and growth-oriented family and advance your career!
    $31k-37k yearly est. 7d ago
  • Lot Attendant / Delivery Coordinator for Sales

    Mascorp Management 3.0company rating

    Raynham, MA job

    About the Role: The Lot Attendant / Delivery Coordinator for Sales plays a critical role in ensuring the smooth operation of vehicle inventory management and delivery processes within a dealership or sales environment. This position is responsible for organizing, maintaining, and coordinating the movement of vehicles on the lot to optimize space and accessibility, directly impacting sales efficiency and customer satisfaction. The role also involves coordinating vehicle deliveries to customers, ensuring timely and accurate handoffs while providing exceptional service that reflects the company's standards. By acting as a liaison between sales teams, service departments, and customers, the Lot Attendant / Delivery Coordinator helps facilitate seamless communication and operational flow. Ultimately, this position supports the overall sales process by managing logistics and enhancing the customer experience from vehicle arrival to delivery completion. Minimum Qualifications: Valid driver's license with a clean driving record. High school diploma or equivalent. Ability to operate vehicles safely and efficiently in various weather and lot conditions. Basic computer skills to manage inventory and delivery scheduling systems. Strong organizational skills and attention to detail. Preferred Qualifications: Previous experience in automotive lot management or delivery coordination. Familiarity with dealership management software and inventory tracking tools. Excellent customer service and communication skills. Ability to multitask and prioritize in a fast-paced environment. Knowledge of vehicle preparation and inspection procedures. Responsibilities: Manage the organization and cleanliness of the vehicle lot to maximize space utilization and ensure easy access to vehicles for sales and service teams. Coordinate and schedule vehicle deliveries to customers, ensuring all necessary documentation and vehicle preparation are completed prior to handoff. Assist sales staff by retrieving vehicles for test drives, presentations, and customer pickups in a timely and professional manner. Maintain accurate records of vehicle locations, delivery schedules, and any movement on the lot using dealership management systems or inventory software. Communicate effectively with sales, service, and administrative teams to ensure smooth coordination of vehicle logistics and resolve any delivery-related issues promptly. Skills: The required skills such as safe vehicle operation and organizational abilities are essential for managing the lot efficiently and ensuring vehicles are delivered on schedule. Basic computer proficiency enables the candidate to accurately track inventory and update delivery statuses, which supports seamless communication across departments. Preferred skills like customer service and familiarity with dealership software enhance the ability to coordinate deliveries smoothly and address customer inquiries effectively. Strong communication skills facilitate collaboration with sales and service teams, ensuring that vehicle logistics align with sales goals and customer expectations. Multitasking and prioritization skills are critical in managing multiple vehicle movements and delivery schedules simultaneously, maintaining operational flow and customer satisfaction.
    $29k-35k yearly est. Auto-Apply 60d+ ago
  • Used Car Sales Manager

    Mascorp Management 3.0company rating

    Raynham, MA job

    Mastria Subaru is looking for the right person to take our used car department to the next level. The right person will join our team with experience and a proven track record. We are looking for that person to lead the store from our current used car position to our goal of 70 plus used cars per month. The correct candidate will have a plan in place for the following. Responsibilities Manage used car inventory, which involves researching, purchasing used cars and pricing vehicles, and acquisition of inventory Handling inventory management Determine used car pricing strategy Used car leads and follow up Assist with advertising and marketing of used cars Maintaining a professional management style that sets the example for enthusiasm and accountability Supporting other operational units within the store to achieve maximum return on opportunity for the dealership Assist new car and used sales associates in closing sales as needed. Work directly with our employees and customers to develop relationships and help to enhance the sales process Build rapport with customers to establish customer network Provide training and support to the sales staff and assist in closing deals Help manage all other aspects of the sales department Offer assistance or direction to any customer who enters the dealership showroom or sales lot. Assist customers in selecting a vehicle by asking questions and listening carefully to their responses. Explain product performance, application, and benefits to prospect What We Offer Best hours in the Auto business! Closed on Sundays Paid holiday Paid vacation Paid life insurance Medical insurance Dental insurance 401k with employer limited match feature State of the art facility Requirements Must have 2 years' experience as Used Car Manager Multi-talented individual who is focused on working with our CRM to find opportunities Strong closing requirements are a must Used car buying experience Enthusiastic with high energy throughout the sales workday Outgoing with a friendly personality, especially while handling objections & negotiating pricing Have quality customer service skills Possess strong communication skills Must have a clean & valid driver's license
    $65k-146k yearly est. Auto-Apply 20d ago
  • Express Automotive Technician

    Mastria Automotive 3.0company rating

    Raynham, MA job

    Job Description About Us: At Mastria Automotive, we're not just about cars; we're about innovation, technology, and the future of automotive service. With multiple locations including Mazda, Nissan, Subaru, VW, and Kia, we are seeking Express Technicians to join our dynamic and tech-savvy team. Benefits: Competitive daily compensation with wages on demand An attractive sign-on bonus to kickstart your journey with us! Comprehensive health and dental insurance 401K with match feature Generous paid time off Ongoing paid training on cutting-edge automotive technology Flexible work schedules to maintain a work-life balance Responsibilities: Performs work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards Inspects vehicle fluid levels, replenishes as necessary Check tire pressure and adds air if necessary Examines assigned vehicle to determine if further safety or service work is required or recommended Communicates with service advisor immediately if additional work is needed, if work outlined is not needed, or if repairs cannot be completed within the promised time Documents all work performed and recommended on the repair order Operates all tools and equipment in a safe manner Perform other duties as assigned Qualifications: Requires being careful about detail and thorough in completing work tasks Maintains organized and neat work area Excellent diagnostic skills Must have a valid driver license Career Path: At Mastria Automotive, we believe in nurturing talent and providing opportunities for professional growth. As a Express Technician, you're not just joining a team; you're embarking on a fulfilling career journey. Our commitment to your development includes: Advanced Training: Ongoing opportunities to earn additional certifications and stay ahead in your field. Leadership Opportunities: Pathways to leadership roles within our service departments. Diverse Specializations: Explore various areas within automotive repair and diagnostics, broadening your skillset. Career Advancement: Internal promotions to roles like Master or Lead Technician. Financial Growth: As you progress, your compensation grows to reflect your expertise and contributions. Join us at Mastria Automotive, where technology and automotive expertise meet! Be part of a dedicated, intelligent, resourceful, customer-focused, professional, and ethical team that thrives on innovation. Your career starts here, and your skills will drive our success in the tech-driven automotive world. Apply now to embark on a journey of professional growth and innovation!
    $31k-45k yearly est. 11d ago
  • Parts Driver

    Mascorp Management 3.0company rating

    Raynham, MA job

    About Us: At Mastria Automotive, family values are at the heart of everything we do. We're more than just a workplace; we're a family. We embrace unwavering core values that prioritize the customer experience, family-oriented culture, and professional growth. As a forward-thinking and tech-savvy automotive group, we're looking for Parts Drivers to join our family and embark on a fulfilling career path while upholding our core values. Our Core Values: Dedication - We are punctual, ready, and focused on our tasks. Intelligent - We embrace change and make informed decisions. Resourceful - We creatively solve problems and make practical decisions. Customer-Focused - We prioritize meeting or exceeding customer expectations. Professional - We maintain professionalism and separate personal issues frm our work. Ethical - We conduct ourselves with honesty, integrity, and responsibility. Why Join Mastria Auto Group? Competitive Compensation - Earn a rewarding salary with the option for same-day pay. Supportive Work Environment - Be part of a welcoming team atmosphere where collaboration and teamwork are valued. Paid Vacation & Holidays - Take the personal time you deserve. Comprehensive Health Benefits - Medical and dental insurance options to keep you and your family healthy. 401(k) Retirement Plan - Secure your future with employer matching contributions. Free Life Insurance ($50,000 Benefit) - Peace of mind for you and your family, fully provided by Mastria. Employee Vehicle Purchase Program - Access exclusive discounts on vehicle purchases. Professional Growth - Ongoing training, development programs, and clear opportunities for advancement within our growing company. Collaborative Team Environment - Be part of a supportive team that values and recognizes your contributions. Paid Volunteer Day - Receive a paid day off to support the charity of your choice, reflecting our dedication to community service and our role as co-sponsors of employee-driven charitable initiatives. Responsibilities: Picks up and delivers parts and equipment to customers, satellite stores, wholesale accounts, and vendors Checks with the parts manager, wholesale representative, and parts counter people, or shipping and receiving clerk before leaving to coordinate any last minute pick-ups or delivers Verifies that invoice matches purchase order for each pick-up Keeps an accurate log of daily deliveries and pick-ups. Requests recipient's signature on each delivery entry Unloads truck each night. Turns in all paperwork and undelivered parts Advises parts manager if delivery trucks need major repairs and maintenance Helps maintain the professional appearance of the parts department Perform other duties as assigned Requirements: Professional demeanor Strong communication skills Highly organized Excellent interpersonal skills Valid driver's license High School Diploma or equivalent
    $39k-50k yearly est. Auto-Apply 18d ago
  • Internet Sales Director

    Mascorp Management 3.0company rating

    Raynham, MA job

    Mastria Auto Group, with a proud history of over 50 years, is widely respected across the automotive industry. Our success is rooted in our unwavering commitment to our employees, customers, and community. Guided by our core values of being ethical, professional, customer-focused, intelligent, dedicated, and resourceful, we strive to create an environment where both people and performance thrive. We prioritize work-life balance by closing daily at 6 pm and providing a designated day off each week. We are now seeking an experienced, strategic, and highly motivated Director of Internet Sales to lead our digital sales operations. This individual will be responsible for driving leads, elevating our online customer experience, managing the Internet Sales team, and partnering with leadership to maximize performance across all digital channels. The ideal candidate is results-driven, process-oriented, and passionate about building high-performing teams while delivering exceptional customer service. What We Offer: • Highly competitive compensation package with wages on demand • A true work-life balance-closed Sundays, daily 6 pm close, and a weekly day off • Generous paid vacation and holidays to support family time and personal wellness • Free life insurance • Comprehensive medical and dental insurance for your family's well-being • 401(k) with employer match to support long-term financial security • A collaborative, supportive team culture built on family values and mutual respect • Long-term stability with opportunities for leadership growth within the organization Key Responsibilities: • Lead, mentor, and develop the Internet Sales team to achieve and exceed monthly and annual targets • Manage all incoming digital leads, ensuring fast response times and a seamless customer experience • Oversee CRM usage, follow-up processes, lead routing, and performance reporting • Collaborate with dealership leadership, BDC, marketing, and sales teams to optimize online conversions • Analyze digital traffic, lead volume, and performance metrics to identify opportunities for improvement • Maintain high standards of professionalism, communication, and accountability across the department • Implement best practices, innovative strategies, and process improvements to drive growth Key Qualities We're Looking For: • A proven leader with experience in automotive internet sales, BDC, or digital retailing • Strong coaching, communication, and team-building skills • Data-driven decision-making and the ability to manage KPIs effectively • A natural motivator who leads by example and drives consistent follow-through • Exceptional customer service mindset and dedication to enhancing the online buying journey • A desire for personal and professional growth - with the ambition to elevate department performance If you are a driven, strategic leader who thrives in a fast-paced environment and wants to grow with a respected, family-driven automotive group, we would love the opportunity to speak with you. Mastria Auto Group offers stability, support, and a clear path to continued success - all we ask is that you bring the passion and vision to lead.
    $52k-133k yearly est. Auto-Apply 45d ago
  • Automotive Service BDC- Honda North- ICL Autos

    International Cars 3.9company rating

    International Cars job in Danvers, MA

    Job Description Honda North, an International Cars, Ltd., Inc. Company , is looking for a detail-oriented person who enjoys talking on the phone for our Service Business Development Center. This individual will be responsible for scanning paperwork as well as assisting with phone calls and setting appointments. They will maintain a relationship with our customer base via e-mail and by phone to increase the dealership sales. This position does not require cold calls. ICL is employee owned and proud of our dealerships: Honda North, 1 North Pre-Owned and KIA North in Danvers MA, Dover Honda & Dover Chevrolet in Dover NH, Porsche of Stratham, Audi of Stratham and Honda Stratham in Stratham NH and Portsmouth VW in Greenland, NH. What we offer: Above market pay Earn up to 4 weeks paid vacation plus personal time off Employer sponsored healthcare benefits - WE PAY 64% Vision, Flexible Spending Accounts, Short Term Disability Company paid Life Insurance and Long-Term Disability Annual Profit-Sharing Bonus up to $14,000 Generous 401(k) match Earn shares in our employee stock ownership plan Tuition Reimbursement Opportunities for Professional Development and Growth CLOSED ON SUNDAYS Only Employee-Owned Auto Dealership Group in New England Requirements: High School Diploma or equivalent Customer focused with a friendly demeanor Flexible schedule to cover store hours, including weekends Must have a valid driver's license and a motor vehicle record acceptable to ICL Insurance Company requirements Be part of a company where all employees are valued, respected, and encouraged! ICL is an active part of the communities in which we operate and we strive to make positive contributions in the lives of all of our customers! International Cars LTD does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor. Pre-employment background check and drug screen required.
    $24k-32k yearly est. 7d ago
  • Internet Sales (Experienced BDC Agents)

    Mascorp Management 3.0company rating

    Raynham, MA job

    Mastria Auto Group has proudly served the automotive community for over 50 years. As a family-owned business rooted in integrity, professionalism, and customer-first values, we are committed to creating a workplace where employees feel supported, valued, and empowered to grow. Our team culture is built on ethics, intelligence, dedication, and resourcefulness-and we prioritize true work-life balance with a daily closing time of 6 PM and a dedicated day off during the week. As we continue to expand, we're looking for driven and experienced BDC professionals to join our growing team. What We Offer: $100k earning potential Competitive daily compensation with wages on demand Hourly pay + commission + bonuses Enjoy a true work-life balance with daily closure at 6 pm and a day off during the week Generous paid vacation and holidays to spend quality time with your loved ones Comprehensive medical and dental insurance to care for your family's well-being 401K with an employer-matched feature for your financial security An inclusive and supportive team culture that value family principles Responsibilities: Understands automobiles by studying characteristics, capabilities, and features; comparing and contrasting competitive models; inspecting automobiles. Managing internet inquiries through dealership website and other online channels. Setting up customer appointments for the sales department. Follow through on customer leads and build relationships with clients to close sales Grow internet sales business and expand current customer base; measured through monthly online percentage. Answer customer calls and establish follows-up with sales appointments Respond to internet, phone, text and live chat inquiries Utilize CRM system daily Qualifications: At least 2 year experience Excellent communication and interpersonal skills. Ability to build rapport and establish trust with customers. Self-motivated with a positive and outgoing personality. Basic knowledge of automotive features and specifications. Strong negotiation and closing skills. Valid driver's license and a clean driving record. If you are passionate about delivering exceptional customer service, possess the required qualifications, and are ready to contribute to the success of Mastria Auto Group, we encourage you to apply.
    $100k yearly Auto-Apply 32d ago
  • Sales Advisor

    Mascorp Management 3.0company rating

    Raynham, MA job

    Job Description About Us: Mastria Auto Group, with a rich legacy spanning over 50 years, is widely respected in the automotive industry. Our reputation is built on a deep commitment to our employees and customers, guided by our core values of being ethical, professional, customer-focused, intelligent, dedicated, and resourceful. We prioritize work-life balance by closing every day at 6 pm and providing a day off during the week. We are actively seeking motivated and customer focused Sales Advisor to join our dynamic sales team. If you have a passion for automobiles and enjoy building relationships with customers, we want to hear from you! What We Offer: Competitive daily compensation with wages on demand Enjoy a true work-life balance with daily closure at 6 pm, closed on Sunday, and day off during the week Generous paid vacation and holidays to spend quality time with your loved ones Paid life insurance Comprehensive medical and dental insurance to care for your family's well-being 401K with an employer-matched feature for your financial security An inclusive and supportive team culture that value family principles Career Path: At Mastria Auto Group, we believe in nurturing talent and providing a clear career path. As a Client Advisors, you'll have the opportunity to several roles including Client Advisor or Sales Manager, taking your career to the next level within our esteemed family. Our commitment to your development includes: Advanced Training: Ongoing training to enhance your leadership skills and sales expertise. Leadership Opportunities: A pathway to becoming a Manager. Financial Growth: As you progress in your career, your compensation will reflect your increased responsibilities and contributions. Responsibilities: Committed to becoming an expert by gaining in-depth knowledge of our brand's vehicles, accessories, and technology. Has a full knowledge and understanding of our company history and its values Gives customers in depth information on the owner's manual and warranty Can demonstrate features of the vehicle, show the customer navigation systems, Bluetooth, etc. Follow up with customers to ensure complete satisfaction Can conduct a dealership orientation welcome tour - introducing customers to various points of interest of the dealership. Give customers a full demonstration of all the services Mastria has to offer. Qualifications: The ideal candidate must have a strong desire to succeed. We're looking for a friendly, tech-savvy individual to fill our Sales Advisor position. This role if heavily focused on customer service. You don't have to have automotive experience to be successful, but you should have experience providing exceptional customer service. Prior experience working with customers and providing an exceptional experience Steady work history and the commitment to starting a new career Outgoing personality with expertise at developing relationships (i.e., a “people person”) Excellent appearance, verbal/written communication, strong negotiation and presentation skills Technology savvy Valid U.S. Driver's license Join our Mastria Auto Group family, where we live and breathe our core values of being ethical, professional, customer-focused, intelligent, dedicated, and resourceful. Apply now to become part of our esteemed and growth-oriented family and advance your career from Client Advisor to Sales Manager!
    $66k-109k yearly est. 4d ago
  • Service Advisor

    Mastria Automotive 3.0company rating

    Raynham, MA job

    Job Description About Us: At Mastria Automotive, family values are at the heart of everything we do. We're more than just a workplace; we're a family. We embrace unwavering core values that prioritize the customer experience, family-oriented culture, and professional growth. As a forward-thinking and tech-savvy automotive group, we're looking for Service Advisors to join our family and embark on a fulfilling career path while upholding our core values. As a Service Advisor, you'll play a crucial role in shaping the future of automotive service while upholding our core values. Our Core Values: Dedication - We are punctual, ready, and focused on our tasks. Intelligent - We embrace change and make informed decisions. Resourceful - We creatively solve problems and make practical decisions. Customer-Focused - We prioritize meeting or exceeding customer expectations. Professional - We maintain professionalism and separate personal issues from our work. Ethical - We conduct ourselves with honesty, integrity, and responsibility. Why Join Mastria Auto Group? Competitive Compensation - Earn a rewarding salary with the option for same-day pay. Supportive Work Environment - Be part of a welcoming team atmosphere where collaboration and teamwork are valued. Paid Vacation & Holidays - Take the personal time you deserve. Comprehensive Health Benefits - Medical and dental insurance options to keep you and your family healthy. 401(k) Retirement Plan - Secure your future with employer matching contributions. Free Life Insurance ($50,000 Benefit) - Peace of mind for you and your family, fully provided by Mastria. Employee Vehicle Purchase Program - Access exclusive discounts on vehicle purchases. Professional Growth - Ongoing training, development programs, and clear opportunities for advancement within our growing company. Collaborative Team Environment - Be part of a supportive team that values and recognizes your contributions. Paid Volunteer Day - Receive a paid day off to support the charity of your choice, reflecting our dedication to community service and our role as co-sponsors of employee-driven charitable initiatives. Responsibilities: Schedule service appointments and gather customer and vehicle data, leveraging our modern digital systems. Welcome customers warmly and promptly, showcasing our tech-savvy approach. Document vehicle issues accurately and digitally on repair orders. Use cutting-edge technology to access service history and recommend additional needed services. Advise customers on car care using the latest manufacturer recommendations. Explain completed work and all charges using digital platforms for transparency. Review repair orders electronically, ensuring work is completed and authorizations are noted. Close repair orders efficiently, thanks to our streamlined digital processes. Embrace a culture of continuous improvement and innovation. Qualifications: Outgoing and friendly personality Excellent customer service skills Self-motivated and eager to learn in a tech-driven environment Strong communication skills High energy and enthusiasm for modern automotive service VW or Audi experience preferred, but not required Join our Mastria Auto Group family, where our core values of ethics, professionalism, customer focus, intelligence, dedication, and resourcefulness define our culture. Be a part of the future of automotive service by applying now. Start an enriching career journey with us and uphold our unwavering commitment to family, growth, and excellence!
    $49k-92k yearly est. 29d ago
  • Automotive Parts Clerk

    Mastria Automotive 3.0company rating

    Raynham, MA job

    Job Description About Us: At Mastria Automotive, family values are at the heart of everything we do. We're more than just a workplace; we're a family. We embrace unwavering core values that prioritize the customer experience, family-oriented culture, and professional growth. As a forward-thinking and tech-savvy automotive group, we're looking for Parts Clerks to join our family and embark on a fulfilling career path while upholding our core values. Our Core Values: Dedication - We are punctual, ready, and focused on our tasks. Intelligent - We embrace change and make informed decisions. Resourceful - We creatively solve problems and make practical decisions. Customer-Focused - We prioritize meeting or exceeding customer expectations. Professional - We maintain professionalism and separate personal issues from our work. Ethical - We conduct ourselves with honesty, integrity, and responsibility. Why Join Mastria Auto Group? Competitive Compensation - Earn a rewarding salary with the option for same-day pay. Supportive Work Environment - Be part of a welcoming team atmosphere where collaboration and teamwork are valued. Paid Vacation & Holidays - Take the personal time you deserve. Comprehensive Health Benefits - Medical and dental insurance options to keep you and your family healthy. 401(k) Retirement Plan - Secure your future with employer matching contributions. Free Life Insurance ($50,000 Benefit) - Peace of mind for you and your family, fully provided by Mastria. Employee Vehicle Purchase Program - Access exclusive discounts on vehicle purchases. Professional Growth - Ongoing training, development programs, and clear opportunities for advancement within our growing company. Collaborative Team Environment - Be part of a supportive team that values and recognizes your contributions. Paid Volunteer Day - Receive a paid day off to support the charity of your choice, reflecting our dedication to community service and our role as co-sponsors of employee-driven charitable initiatives. Responsibilities: Sells parts to all customers, over the counter, through the shop, or on the phone. Assists all customers (retail and shop) in selecting required parts in a friendly, professional, and efficient manner. Informs customers of companion part requirements and specials, and ensures that the customer is exposed to the full product line. Answers phone calls, providing price quotes and other information. Pulls and fills orders from stock. Notifies parts manager of out-of-stock parts or shop materials that need immediate attention. Locates out-of-stock parts from outside source and submit an emergency order, if necessary. Notifies service advisor and the customer when special ordered parts have been received. Makes sure all internal requests for parts are billed on service repair order. Ensures that all charge sales are signed by the customer. Ensures that all customers receive their copy of the invoice. Issues credit for parts returned, ensuring that the original invoice, or its number, is available so that purchase and pricing can be verified. Perform other duties as assigned. Qualifications: Professional demeanor Strong communication skills Highly organized Excellent interpersonal skills High School Diploma or equivalent At least 1 year experience Join our Mastria Auto Group family, where our core values of ethics, professionalism, customer focus, intelligence, dedication, and resourcefulness define our culture. Be a part of the future of automotive parts department by applying now. Start an enriching career journey with us and uphold our unwavering commitment to family, growth, and excellence!
    $35k-42k yearly est. 6d ago
  • Automotive Flat Rate Service Technician- KIA North- ICL Autos

    International Cars, Ltd. 3.9company rating

    International Cars, Ltd. job in Danvers, MA

    KIA North, An International Cars, Ltd., Inc., Company, is seeking a Full Time Flat Rate Technician to join our team! The ideal candidate will function as a skilled-level technician with the ability to perform routine service, diagnoses and repairs in all areas. ICL is employee owned and proud of our dealerships: Honda North, 1 North Pre-Owned and KIA North in Danvers MA, Dover Honda & Dover Chevrolet in Dover NH, Porsche of Stratham, Audi of Stratham and Honda Stratham in Stratham NH and Portsmouth VW in Greenland, NH. What we offer: * Annual Profit-Sharing Bonus up to $14,000! * $65K - $100K+ Annually * Earn up to 4 weeks paid vacation plus personal time off * Employer sponsored healthcare benefits - WE PAY 64% * Vision, Flexible Spending Accounts, Short Term Disability * Company paid Life Insurance and Long-Term Disability * Generous 401(k) match * Earn shares in our Employee Stock Ownership Plan * Tuition Reimbursement * Opportunities for Professional Development and Growth * CLOSED ON SUNDAYS * Only Employee-Owned Auto Dealership Group in New England Requirements: * High School Diploma or equivalent * 2+ years of direct repair experience for both domestics and imports with diagnostics, general repairs and maintenance. * Automotive Trade School graduate (preferred) * Automotive Service Excellence (ASE) Certifications (Preferred) * State Vehicle Inspector Certification a plus! * Occasionally lift and/or move up to 50 pounds * Flexible schedule to cover store hours * Excellent communication skills with a customer focus and friendly attitude * Must have a valid driver's license and a motor vehicle record acceptable to ICL Insurance Company requirements Join our team today! Be part of a company where all employees are valued, respected, and encouraged. ICL is an active part of the communities in which we operate, and we strive to make positive contributions in the lives of all of our customers. International Cars LTD does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.
    $23k-43k yearly est. 18d ago
  • Automotive Service BDC- Honda North- ICL Autos

    International Cars 3.9company rating

    International Cars job in Danvers, MA

    Honda North, an International Cars, Ltd., Inc. Company , is looking for a detail-oriented person who enjoys talking on the phone for our Service Business Development Center. This individual will be responsible for scanning paperwork as well as assisting with phone calls and setting appointments. They will maintain a relationship with our customer base via e-mail and by phone to increase the dealership sales. This position does not require cold calls. ICL is employee owned and proud of our dealerships: Honda North, 1 North Pre-Owned and KIA North in Danvers MA, Dover Honda & Dover Chevrolet in Dover NH, Porsche of Stratham, Audi of Stratham and Honda Stratham in Stratham NH and Portsmouth VW in Greenland, NH. What we offer: Above market pay Earn up to 4 weeks paid vacation plus personal time off Employer sponsored healthcare benefits - WE PAY 64% Vision, Flexible Spending Accounts, Short Term Disability Company paid Life Insurance and Long-Term Disability Annual Profit-Sharing Bonus up to $14,000 Generous 401(k) match Earn shares in our employee stock ownership plan Tuition Reimbursement Opportunities for Professional Development and Growth CLOSED ON SUNDAYS Only Employee-Owned Auto Dealership Group in New England Requirements: High School Diploma or equivalent Customer focused with a friendly demeanor Flexible schedule to cover store hours, including weekends Must have a valid driver's license and a motor vehicle record acceptable to ICL Insurance Company requirements Be part of a company where all employees are valued, respected, and encouraged! ICL is an active part of the communities in which we operate and we strive to make positive contributions in the lives of all of our customers! International Cars LTD does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor. Pre-employment background check and drug screen required.
    $24k-32k yearly est. 9d ago
  • Automotive Cashier/Receptionist- Honda North- ICL Autos

    International Cars 3.9company rating

    International Cars job in Danvers, MA

    Job Description Honda North, an International Cars, Ltd., Inc . company, is looking for a Part-time Receptionist/Cashier. The principal function of the Receptionist is to provide excellent customer service by answering/transferring phone calls, cashing out customers, and assisting management as requested. ICL is employee owned and proud of our dealerships: Honda North, 1 North Pre-Owned and KIA North in Danvers MA, Dover Honda & Dover Chevrolet in Dover NH, Porsche of Stratham, Audi of Stratham and Honda Stratham in Stratham NH and Portsmouth VW in Greenland, NH. What we offer: Annual Profit-Sharing Bonus Generous 401(k) match Earn shares in our Employee Stock Ownership Plan CLOSED ON SUNDAYS Only Employee-Owned Auto Dealership Group in New England Responsibilities: Hours for this position is Tuesday-Thursday 3:30 to 6:00 pm Answer phone calls in a customer-friendly manner and successfully route them as necessary Receive customer payments and close out Service Repair Order and Parts Invoices Receive customer deposits from the Sales and Finance departments Maintain a welcoming environment by keeping a neat and clean reception area Spreadsheet data entry and log keeping using Excel Handles special clerical and accounting projects as instructed by the Accounting Manager Support other administrative positions as requested Requirements: Professional presentation and customer-friendly attitude Exceptional communication skills High level of attention to detail Knowledge of Microsoft Word and Excel Maintaining a positive, can-do attitude Must have a valid driver's license and a motor vehicle record acceptable to ICL Insurance Company requirements. Be part of a company where all employees are valued, respected, and encouraged! ICL is an active part of the communities in which we operate, and we strive to make positive contributions in the lives of all of our customers. International Cars LTD does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor. Pre-employment background check and drug screen required.
    $28k-35k yearly est. 12d ago
  • Sales Advisor / Trade Up Customer Service Rep

    Mascorp Management 3.0company rating

    Raynham, MA job

    About Us: Mastria Auto Group, with a rich legacy spanning over 50 years, is widely respected in the automotive industry. Our reputation is built on a deep commitment to our employees and customers, guided by our core values of being ethical, professional, customer-focused, intelligent, dedicated, and resourceful. We prioritize work-life balance by closing every day at 6 pm and providing a day off during the week. We are actively seeking motivated and customer focused Subaru Trade-Up Advantage Program Specialist to join our dynamic sales team. If you have a passion for automobiles and enjoy building relationships with customers, we want to hear from you! What We Offer: 5 day work week - 9am to 6pm (Must be able to work Saturdays) Competitive daily compensation with wages on demand. Enjoy a true work-life balance closed on Sundays, with daily closure at 6 pm and a day off during the week. Generous paid vacation and holidays to spend quality time with your loved ones. Free life insurance - $50,000 benefit. Comprehensive medical and dental insurance to care for your family's well-being. 401K with an employer-matched feature for your financial security. An inclusive and supportive team culture that values family principles. Responsibilities: Maintain strong knowledge of current new car inventory, incentives, and Trade-Up offers. Review daily service appointments using the Care Connect Program portal to analyze equity positions and identify qualified customers. Initiate face-to-face conversations to introduce Trade-Up Program and present upgrade opportunities on digital handouts to eligible customers. Explain benefits of trading up to a new Subaru, including updated safety features. Collaborate with service and sales departments to ensure a smooth handoff. Capture and log all customer interactions in CRM with detailed notes and outcomes. Follow up with leads and interested, unsold customers and maintain long-term relationships. Provide backup support on the showroom floor when scheduled/required. Conduct yourself in a professional manner that supports our culture and the Subaru Love Promise. Schedule in-dealership appointments and track activity using our CRM. Present trade values and monthly payment options to customers. Manage process for outbound emails, text messages and phone calls prior to and post customer service visits. Qualifications: Strong interpersonal and communication skills Prior sales or automotive experience is helpful, but not required Comfort with CRM tools, iPad, and general technology Willingness to learn dealership specific tools Professional appearance and a customer-first attitude Self-motivated with a passion for helping people Ability to thrive in a fast-paced environment and multitask across departments Strong follow up skills Prior vehicle sales experience a plus Join our Mastria Auto Group family, where we live and breathe our core values of being ethical, professional, customer-focused, intelligent, dedicated, and resourceful. Apply now to become part of our esteemed and growth-oriented family and advance your career!
    $31k-37k yearly est. Auto-Apply 60d+ ago
  • Automotive Flat Rate Service Technician- KIA North- ICL Autos

    International Cars 3.9company rating

    International Cars job in Danvers, MA

    Job Description KIA North, An International Cars, Ltd., Inc., Company , is seeking a Full Time Flat Rate Technician to join our team! The ideal candidate will function as a skilled-level technician with the ability to perform routine service, diagnoses and repairs in all areas. ICL is employee owned and proud of our dealerships: Honda North, 1 North Pre-Owned and KIA North in Danvers MA, Dover Honda & Dover Chevrolet in Dover NH, Porsche of Stratham, Audi of Stratham and Honda Stratham in Stratham NH and Portsmouth VW in Greenland, NH. What we offer: Annual Profit-Sharing Bonus up to $14,000! $65K - $100K+ Annually Earn up to 4 weeks paid vacation plus personal time off Employer sponsored healthcare benefits - WE PAY 64% Vision, Flexible Spending Accounts, Short Term Disability Company paid Life Insurance and Long-Term Disability Generous 401(k) match Earn shares in our Employee Stock Ownership Plan Tuition Reimbursement Opportunities for Professional Development and Growth CLOSED ON SUNDAYS Only Employee-Owned Auto Dealership Group in New England Requirements: High School Diploma or equivalent 2+ years of direct repair experience for both domestics and imports with diagnostics, general repairs and maintenance. Automotive Trade School graduate (preferred) Automotive Service Excellence (ASE) Certifications (Preferred) State Vehicle Inspector Certification a plus! Occasionally lift and/or move up to 50 pounds Flexible schedule to cover store hours Excellent communication skills with a customer focus and friendly attitude Must have a valid driver's license and a motor vehicle record acceptable to ICL Insurance Company requirements Join our team today! Be part of a company where all employees are valued, respected, and encouraged. ICL is an active part of the communities in which we operate, and we strive to make positive contributions in the lives of all of our customers. International Cars LTD does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor. Pre-employment background check and drug screen required.
    $23k-43k yearly est. 7d ago
  • Automotive Parts Clerk

    Mascorp Management 3.0company rating

    Raynham, MA job

    About Us: At Mastria Automotive, family values are at the heart of everything we do. We're more than just a workplace; we're a family. We embrace unwavering core values that prioritize the customer experience, family-oriented culture, and professional growth. As a forward-thinking and tech-savvy automotive group, we're looking for Parts Clerks to join our family and embark on a fulfilling career path while upholding our core values. Our Core Values: Dedication - We are punctual, ready, and focused on our tasks. Intelligent - We embrace change and make informed decisions. Resourceful - We creatively solve problems and make practical decisions. Customer-Focused - We prioritize meeting or exceeding customer expectations. Professional - We maintain professionalism and separate personal issues from our work. Ethical - We conduct ourselves with honesty, integrity, and responsibility. Why Join Mastria Auto Group? Competitive Compensation - Earn a rewarding salary with the option for same-day pay. Supportive Work Environment - Be part of a welcoming team atmosphere where collaboration and teamwork are valued. Paid Vacation & Holidays - Take the personal time you deserve. Comprehensive Health Benefits - Medical and dental insurance options to keep you and your family healthy. 401(k) Retirement Plan - Secure your future with employer matching contributions. Free Life Insurance ($50,000 Benefit) - Peace of mind for you and your family, fully provided by Mastria. Employee Vehicle Purchase Program - Access exclusive discounts on vehicle purchases. Professional Growth - Ongoing training, development programs, and clear opportunities for advancement within our growing company. Collaborative Team Environment - Be part of a supportive team that values and recognizes your contributions. Paid Volunteer Day - Receive a paid day off to support the charity of your choice, reflecting our dedication to community service and our role as co-sponsors of employee-driven charitable initiatives. Responsibilities: Sells parts to all customers, over the counter, through the shop, or on the phone. Assists all customers (retail and shop) in selecting required parts in a friendly, professional, and efficient manner. Informs customers of companion part requirements and specials, and ensures that the customer is exposed to the full product line. Answers phone calls, providing price quotes and other information. Pulls and fills orders from stock. Notifies parts manager of out-of-stock parts or shop materials that need immediate attention. Locates out-of-stock parts from outside source and submit an emergency order, if necessary. Notifies service advisor and the customer when special ordered parts have been received. Makes sure all internal requests for parts are billed on service repair order. Ensures that all charge sales are signed by the customer. Ensures that all customers receive their copy of the invoice. Issues credit for parts returned, ensuring that the original invoice, or its number, is available so that purchase and pricing can be verified. Perform other duties as assigned. Qualifications: Professional demeanor Strong communication skills Highly organized Excellent interpersonal skills High School Diploma or equivalent At least 1 year experience Join our Mastria Auto Group family, where our core values of ethics, professionalism, customer focus, intelligence, dedication, and resourcefulness define our culture. Be a part of the future of automotive parts department by applying now. Start an enriching career journey with us and uphold our unwavering commitment to family, growth, and excellence!
    $35k-42k yearly est. Auto-Apply 60d+ ago
  • Automotive Service BDC- Honda North- ICL Autos

    International Cars, Ltd. 3.9company rating

    International Cars, Ltd. job in Danvers, MA

    Honda North, an International Cars, Ltd., Inc. Company, is looking for a detail-oriented person who enjoys talking on the phone for our Service Business Development Center. This individual will be responsible for scanning paperwork as well as assisting with phone calls and setting appointments. They will maintain a relationship with our customer base via e-mail and by phone to increase the dealership sales. This position does not require cold calls. ICL is employee owned and proud of our dealerships: Honda North, 1 North Pre-Owned and KIA North in Danvers MA, Dover Honda & Dover Chevrolet in Dover NH, Porsche of Stratham, Audi of Stratham and Honda Stratham in Stratham NH and Portsmouth VW in Greenland, NH. What we offer: * Above market pay * Earn up to 4 weeks paid vacation plus personal time off * Employer sponsored healthcare benefits - WE PAY 64% * Vision, Flexible Spending Accounts, Short Term Disability * Company paid Life Insurance and Long-Term Disability * Annual Profit-Sharing Bonus up to $14,000 * Generous 401(k) match * Earn shares in our employee stock ownership plan * Tuition Reimbursement * Opportunities for Professional Development and Growth * CLOSED ON SUNDAYS * Only Employee-Owned Auto Dealership Group in New England Requirements: * High School Diploma or equivalent * Customer focused with a friendly demeanor * Flexible schedule to cover store hours, including weekends * Must have a valid driver's license and a motor vehicle record acceptable to ICL Insurance Company requirements Be part of a company where all employees are valued, respected, and encouraged! ICL is an active part of the communities in which we operate and we strive to make positive contributions in the lives of all of our customers! International Cars LTD does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.
    $24k-32k yearly est. 18d ago

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