Average Salary
$44,712
Average Salary
Job Growth Rate
-2%
Job Growth Rate
Job Openings
148,004
Job Openings

International Customer Service Representative Careers

International customer service representatives are responsible for reviewing assigned international customer orders and ensuring all information is complete. They work with customers to ensure orders are placed correctly, expedite orders when necessary, report on order status, and answer product questions. They also learn product information, track customer inventory levels, and determine the pricing of products.

International customer service representatives earn an average salary of $43,000 annually or $21 per hour. Their duties include answering customer/account requests or inquiries concerning services, products, billing, equipment, claims, and reporting problem areas. They verify that the computer system's information is up-to-date and accurate and pull timely reports to analyze order data.

International customer service representatives typically hold a bachelor's degree in a related field from an accredited university. They are expected to have some years of experience as a customer service representative or in a similar role. Some employers prefer candidates with a keen eye for detail and the ability to handle multiple tasks.

There is more than meets the eye when it comes to being an international customer service representative. For example, did you know that they make an average of $21.5 an hour? That's $44,712 a year!

Between 2018 and 2028, the career is expected to grow -2% and produce -51,600 job opportunities across the U.S.

What Does an International Customer Service Representative Do

There are certain skills that many international customer service representatives have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed communication skills, computer skills and customer-service skills.

When it comes to the most important skills required to be an international customer service representative, we found that a lot of resumes listed 10.5% of international customer service representatives included customer service, while 9.1% of resumes included logistics, and 7.4% of resumes included order entry. Hard skills like these are helpful to have when it comes to performing essential job responsibilities.

When it comes to searching for a job, many search for a key term or phrase. Instead, it might be more helpful to search by industry, as you might be missing jobs that you never thought about in industries that you didn't even think offered positions related to the international customer service representative job title. But what industry to start with? Most international customer service representatives actually find jobs in the manufacturing and retail industries.

How To Become an International Customer Service Representative

If you're interested in becoming an international customer service representative, one of the first things to consider is how much education you need. We've determined that 49.9% of international customer service representatives have a bachelor's degree. In terms of higher education levels, we found that 6.2% of international customer service representatives have master's degrees. Even though most international customer service representatives have a college degree, it's possible to become one with only a high school degree or GED.

Choosing the right major is always an important step when researching how to become an international customer service representative. When we researched the most common majors for an international customer service representative, we found that they most commonly earn bachelor's degree degrees or associate degree degrees. Other degrees that we often see on international customer service representative resumes include high school diploma degrees or master's degree degrees.

You may find that experience in other jobs will help you become an international customer service representative. In fact, many international customer service representative jobs require experience in a role such as customer service representative. Meanwhile, many international customer service representatives also have previous career experience in roles such as cashier or administrative assistant.

What is the right job for my career path?

Tell us your goals and we'll match you with the right jobs to get there.

Average Salary
$44,712
Average Salary
Job Growth Rate
-2%
Job Growth Rate
Job Openings
148,004
Job Openings

International Customer Service Representative Career Paths

Top Careers Before International Customer Service Representative

Cashier
8.7 %

Top Careers After International Customer Service Representative

Cashier
9.2 %

International Customer Service Representative Jobs You Might Like

What is the right job for my career path?

Tell us your goals and we'll match you with the rights job to get there.

Average Salary for an International Customer Service Representative

International Customer Service Representatives in America make an average salary of $44,712 per year or $22 per hour. The top 10 percent makes over $58,000 per year, while the bottom 10 percent under $34,000 per year.
Average Salary
$44,712
Find Your Salary Estimate
How much should you be earning as an Architect? Use Zippia's Salary Calculator to get an estimation of how much you should be earning.

Best Paying Cities For International Customer Service Representatives

City
ascdesc
Average Salarydesc
New York, NY
Salary Range41k - 61k$50k$50,464
La Vergne, TN
Salary Range31k - 48k$39k$39,311
Sarasota, FL
Salary Range30k - 49k$39k$38,628
Elkhart, IN
Salary Range30k - 44k$37k$36,928
$30k
$61k

Recently Added Salaries

CompanyascdescCompanyascdescStart DateascdescSalaryascdesc
International Logistics Customer Service REP
Cornerstone Staffing
08/01/2021
$52,17508/01/2021
International Customer Service Representative
Aerotek
05/10/2021
$41,74005/10/2021
International Customer Service Representative
Randstad
05/01/2021
$43,82705/01/2021
International Customer Service
Godshall Recruiting
03/15/2021
$31,30503/15/2021
International Customer Service Representative
Randstad
01/08/2021
$35,47901/08/2021
See More Recent Salaries

Calculate your salary

Use Zippia's Salary Calculator to see how your pay matches up.

International Customer Service Representative Resumes

Designing and figuring out what to include on your resume can be tough, not to mention time-consuming. That's why we put together a guide that is designed to help you craft the perfect resume for becoming an International Customer Service Representative. If you're needing extra inspiration, take a look through our selection of templates that are specific to your job.

Learn How To Write an International Customer Service Representative Resume

At Zippia, we went through countless International Customer Service Representative resumes and compiled some information about how to optimize them. Here are some suggestions based on what we found, divided by the individual sections of the resume itself.

View International Customer Service Representative Resume Examples And Templates

International Customer Service Representative Demographics

Gender

female

69.0 %

male

26.0 %

unknown

5.0 %

Ethnicity

White

55.6 %

Hispanic or Latino

24.3 %

Black or African American

11.1 %

Foreign Languages Spoken

Spanish

61.4 %

French

9.1 %

Portuguese

8.0 %
Show More International Customer Service Representative Demographics

International Customer Service Representative Education

Majors

Business
37.1 %

Degrees

Bachelors

49.9 %

Associate

21.1 %

High School Diploma

14.3 %
Show More International Customer Service Representative Education Requirements

Online Courses For International Customer Service Representative That You May Like

Customer Service Mastery: Delight Every Customer
udemy
4.6
(9,621)

Master Customer Service using this practical customer care course...

Start Improving Customer Service
udemy
4.1
(2,025)

Creating a Customer Service advantage in Your department or business through communication and Customer Management...

Customer Service
udemy
4.6
(4,254)

How to Approach New Customers and Maintain Existing Ones...

See more
Job type you want
Full Time
Part Time
Internship
Temporary

Top Skills For an International Customer Service Representative

The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 10.5% of international customer service representatives listed customer service on their resume, but soft skills such as communication skills and computer skills are important as well.

Best States For an International Customer Service Representative

Some places are better than others when it comes to starting a career as an international customer service representative. The best states for people in this position are Massachusetts, Connecticut, New Jersey, and Maryland. International customer service representatives make the most in Massachusetts with an average salary of $60,024. Whereas in Connecticut and New Jersey, they would average $57,516 and $55,742, respectively. While international customer service representatives would only make an average of $52,177 in Maryland, you would still make more there than in the rest of the country. We determined these as the best states based on job availability and pay. By finding the median salary, cost of living, and using the Bureau of Labor Statistics' Location Quotient, we narrowed down our list of states to these four.

1. Maine

Total International Customer Service Representative Jobs:
999
Highest 10% Earn:
$63,000
Location Quotient:
2.17
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here

2. Michigan

Total International Customer Service Representative Jobs:
3,242
Highest 10% Earn:
$70,000
Location Quotient:
1.2
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here

3. Connecticut

Total International Customer Service Representative Jobs:
1,137
Highest 10% Earn:
$81,000
Location Quotient:
0.99
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here
Full List Of Best States For International Customer Service Representatives

How Do International Customer Service Representative Rate Their Jobs?

Working as an International Customer Service Representative? Share your experience anonymously.
Rate
Do you work as an International Customer Service Representative?
Rate how you like work as International Customer Service Representative. It's anonymous and will only take a minute.
Rate

Top International Customer Service Representative Employers

1. FedEx
4.6
Avg. Salary: 
$42,370
International Customer Service Representatives Hired: 
63+
2. United
4.7
Avg. Salary: 
$44,401
International Customer Service Representatives Hired: 
32+
3. AT&T
4.7
Avg. Salary: 
$46,000
International Customer Service Representatives Hired: 
31+
4. United Parcel Service
4.7
Avg. Salary: 
$42,180
International Customer Service Representatives Hired: 
27+
5. Alorica
4.2
Avg. Salary: 
$40,092
International Customer Service Representatives Hired: 
26+
6. DHL Supply Chain
4.8
Avg. Salary: 
$44,254
International Customer Service Representatives Hired: 
21+

International Customer Service Representative Videos

Updated August 18, 2021