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International customer service representative resume examples from 2026

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Land interviews using Zippia's AI-powered resume builder.

Updated March 26, 2025
6 min read
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How to write an international customer service representative resume

Craft a resume summary statement

Your resume summary sums up your experience and skills, making it easy for hiring managers to understand your qualifications at a glance. Here are some tips to writing the most important 2-4 sentences of your resume:

Step 1: Start with your current job title, or the one you aspire to. Are you a passionate manager? A skilled analyst? It's a good starting point.

Step 2: Next put your years of experience in international customer service representative-related roles.

Step 3: Now is the time to put your biggest accomplishment or something you are professionally proud of.

Step 4: Read over what you have written. It should be 2-4 sentences. Your goal is to summarize your experience, not recite your resume.

These four steps should give you a strong elevator pitch and land you some international customer service representative interviews.

Please upload your resume so Zippia’s job hunt AI can draft a summary statement for you.

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List the right project manager skills

Use your Skills section to show you have the knowledge and technical ability to do the job. Here is how to make the most of your skills section and make sure you have the right keywords:

  1. Look at the job listing and skills listed. You need to include the exact keywords from the job description to get your resume in front of an actual human. Do you have those skills? Fantastic! Be sure to list them.
  2. Include as many relevant hard or technical international customer service representative skills as possible for each job you apply to.
  3. Be specific with the skills you have and be sure you are using the most up to date and accurate terms.
These five steps should give you a strong elevator pitch and land you some international customer service representative interviews.

Here are example skills to include in your “Area of Expertise” on an international customer service representative resume:

  • Logistics
  • Order Entry
  • Customer Orders
  • International Customer Service
  • Customer Inquiries
  • Forwarders
  • Purchase Orders
  • Inbound Calls
  • International Orders
  • Customer Accounts
  • Customer Complaints
  • Customer Satisfaction
  • Customer Support
  • International Shipments
  • Product Availability
  • Export Compliance
  • Sales Orders
  • Computer System
  • Outbound Calls
  • Delivery Dates
  • RMA
  • AS400
  • Order Management
  • Sales Support
  • Credit Memos
  • Customer Calls
  • Sales Reps
  • Customer Issues
  • AES
  • Open Orders

Zippia’s AI can customize your resume for you.

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How to structure your work experience

Your work experience should be structured:

  1. With your most recent roles first, followed by earlier roles in reverse chronological order.
  2. Job title, along with company name and location on the left.
  3. Put the corresponding dates of employment on the left side.
  4. Keep only relevant jobs on your work experience.

How to write international customer service representative experience bullet points

Your resume is your chance to show your biggest accomplishments. Don't just list your job responsibilities, instead take the opportunity to show why you're really good at what you do. Here is how you do that:

  • Start with strong action verbs like managed, spearheaded, created, etc. Your goal is to show what you did and verbs will help demonstrate your contributions.
  • Use numbers to quantify your achievements. Did you save time with a new report? Increase revenue? How large was the team you managed?
  • Keep it concise. You're highlighting your achievements. Consider if all details you are sharing are relevant, or can be written more efficiently.

Here are effective examples from international customer service representative resumes:

Work history example #1

Customer Representative

DEPAUL UNIV

  • Maintained regular communication with customers prior to departure to provide updated travel information including delayed departure and earlier flight availability.
  • Handled correspondence and customer communication, including the resolution of client problems.
  • Telemarketed and booked VIP reservations.
  • Maintained current VIP player information and respects guest confidentiality by maintaining integrity of guest information.
  • Ensured operations ran smoothly by maintaining communication between bar staff, security personnel and management.

Work history example #2

Customer Service Consultant

Walmart

  • Handled cash input for the store, loan to CSM, and fund verification for customer payroll.
  • Trained in Layaway, Electronic and lawn & garden areas of the store.
  • Maintained communication throughout ordering or checking out process.
  • Cashed customers payroll and income tax return checks.
  • Used assertive yet sensitive communication techniques when dealing with customers.

Work history example #3

International Customer Service Representative

Verizon

  • Devised, monitored and implemented analysis plans for major occurrences.
  • Supported affiliate contract negotiation for Verizon Communications and Verizon Long Distance.
  • Assisted managers in creating presentations and slides with PowerPoint that reflects results of objectives/numbers throughout the year.
  • Explained and sold Verizon Wireless products and services to customers.
  • Provided step-by-step troubleshooting which resulted in increased customer satisfaction.

Work history example #4

Retail Sales Representative

AT&T

  • Trained and developed new associates on POS and CRM processes.
  • Processed payments, completed daily paperwork and bank deposit preparation in adherence to company standards.
  • Excelled in selling Directv to consumers for the Indiana Market.
  • Provided assistance to customers in the selection and purchase of wireless telecommunications products and services.
  • Managed, coordinated, and processed telecommunication voice orders for AT&T resellers and federal government customers.

Zippia’s AI can customize your resume for you.

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Add an education section to your resume

The education section should display your highest degree first.

Place your education section appropriately on your resume. If you graduated over 5 years ago, this section should be at the bottom of your resume. If you just graduated and lack relevant work experience, the education section should go to the top.

If you have a bachelor's or master's degree, do not list your high school education. If your graduation year is more than 15-20 years ago, it's better not to include dates in this section.

Here are some examples of good education entries from international customer service representative resumes:

High School Diploma

2008 - 2008

High School Diploma

2009 - 2009

Highlight your international customer service representative certifications on your resume

If you have any additional certifications, add them to the certification section.

To list, use the full name of the certification and the organization that issued it, along with the date of achievement.

If you have any of these certifications, be sure to include them on your international customer service representative resume:

  1. Certified Pharmacy Technician (CPhT)

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