Systems Engineer jobs at IGT

🌎 Property Management Suite (PMS) Support Specialist | Remote | Global Hospitality Technology 📆 Duration: 6+ months (with potential to extend) 🏠 Location: 100% Remote (US based with occasional travel up to 4 weeks per year for meetings, workshops, or on-site support) We're seeking a Property Management Suite (PMS) Support Specialist to join a global hospitality technology team providing advanced operational and functional support for Opera Cloud PMS and related systems. This role sits within a Level 3 Application Support Team, focused on maintaining global system standards, ensuring smooth hotel operations, and collaborating with both internal teams and external vendors. The ideal candidate will be a proactive problem-solver with deep Opera PMS expertise and strong hospitality operations experience. Key Responsibilities Provide high-level operational and functional support for Opera v5, Opera Cloud, Colleague Advantage, and FreedomPay systems. Investigate, troubleshoot, and resolve complex issues escalated to Level 3 support. Ensure timely incident resolution in line with service-level expectations. Maintain adherence to brand and system configuration standards. Partner with hotel operations, deployment teams, and external vendors to ensure consistent system performance. Evaluate system configurations and enhancements to support a consistent guest and colleague experience. Support system projects, beta testing, and post-installation activities. Maintain documentation, configuration guides, and training materials for hotel teams globally. Required Qualifications 5+ years of experience in hospitality operations (Front Office, Housekeeping, Guest Services, or Reservations). 3+ years of hands-on Opera PMS experience (front-end and configuration). Strong analytical, troubleshooting, and communication skills. Experience working with ticketing or case management systems. Ability to work independently, manage priorities across time zones, and communicate effectively with diverse teams. Experience developing and delivering system training. Preferred Skills Experience with RESERVE CRS, SynXis, or credit card processing platforms. Prior experience providing remote support or application consulting for global hospitality systems. Familiarity with system integrations, data flow, and API connectivity. Participation in UAT, regression testing, or change control environments. Education Bachelor's degree in Hospitality Management, Information Systems, Computer Science, Business Administration, or a related field. Equivalent professional experience in hospitality technology will also be considered.

Apex Systems is currently hiring for an IT Operations Analyst. Key Responsibilities Collaborate with partner to understand pain points, increase efficiencies, and strengthen customer deliverables Effective communication with all stakeholders towards the goal of maximizing Customer Experience Drive on-going process improvements to deliver increased operational efficiency in all processes Collaborate with internal stakeholders to identify issues, obstacles, and drive toward resolution Communicates primarily within functional teams to provide problem resolution updates Strives to understand and leverages technical and incident communication structure Monitors and reacts to output from tools and monitoring systems and applies information to outages and process improvement projects Works on tasks that are single-threaded, may work on multiple incidents or projects simultaneously depending on complexity Adheres to standards, documented procedures, and technical improvements that are already established and implemented Properly escalates more complex instances to more senior team members Skills and Experience Ability to function within a global organization with a matrix leadership model Strong analytical, organizational, and interpersonal skills Good written and verbal communication skills Excellent collaboration and communication skills with the objective of delivering a positive customer experience Proactive and self-motivated Essential Requirements 3+ years of related experience with a bachelor's degree; or equivalent experience Experience with Operations/Support Moderate experience using MS Excel, Access, and/or similar tools Ability to effectively communicate and collaborate across multiple organizational levels and cross functional teams Excellent customer skills IT/Operations support knowledge Advanced troubleshooting and multi-tasking skills Intermediate knowledge of current Windows Client based Operating Systems (Win 10/11) Strong client-facing and communication skills Ability to work cross functionally with other teams Project management skills required

The Systems Administrator reports to the Director of Enterprise Systems and is responsible for the installation, configuration, maintenance, operations and security of the enterprise administrative and academic information systems, including physical and virtual server infrastructure, various on-premises and cloud-based applications, endpoint deployment and management platforms, and monitoring and disaster recovery utilities. The position is expected to provide system provisioning and maintenance in a manner that is consistent with College's goals, industry best practices, and regulatory requirements. Pay Status and Classification: Exempt, Regular full-time Supervisor: Director Of Enterprise Systems & Networking, Information Technology Services Position Purpose: The Systems Administrator reports to the Director of Enterprise Systems and is responsible for the installation, configuration, maintenance, operations and security of the enterprise administrative and academic information systems, including physical and virtual server infrastructure, various on-premises and cloud-based applications, endpoint deployment and management platforms, and monitoring and disaster recovery utilities. The position is expected to provide system provisioning and maintenance in a manner that is consistent with College's goals, industry best practices, and regulatory requirements. Essential Responsibilities and Duties: System Administration: Manages, maintains, and secures Union's physical and virtual computing infrastructure and application services. Installs and configures servers, operating systems, and both on-premises and cloud-based applications. Implements security measures to protect institutional data and prevent unauthorized access. Manages user accounts and access rights in accordance with privacy, security, and compliance best practices. Maintains endpoint deployment platforms, automated system jobs, and disaster recovery systems. Assists team members with technical issues and works with vendors to resolve problems and determine equipment requirements. System Deployment and Maintenance: Supports deployments, upgrades, and migrations to maintain stable and secure environments. Participates in assessing requirements, applying patches, and implementing configuration changes. Assists in evaluating new technologies that enhance system reliability, efficiency, and security. Security and Compliance: Applies secure system configuration, patching, and access controls to protect institutional infrastructure. Monitors system activity to identify and mitigate vulnerabilities. Ensures compliance with institutional policies and supports disaster recovery planning, testing, and documentation. Documentation and Continuous Improvement: Develops and maintains operational and procedural documentation related to enterprise systems. Contributes to emergency procedures and identifies opportunities to automate or improve system administration tasks. Troubleshooting and Issue Resolution: Processes service requests and resolves escalated incidents efficiently. Diagnoses and addresses issues affecting hardware, operating systems, and application services. Performs root cause analysis and collaborates with ITS staff and vendors to prevent recurrence and minimize disruption. Collaboration: Works and partners with all members of the ITS department to be responsive to the needs of users and to work on projects as needed. Shares expertise with colleagues and communicates effectively with users, technical staff, and vendors to ensure reliable service delivery. Qualifications: Bachelor's degree, preferably in Computer Science, Information Science or related field and/or a combination of relevant education, training, certifications, and/or work experience. 3 years systems management experience in production grade server environments preferred. Working knowledge of server virtualization technologies (i.e. VMware vSphere, Microsoft Hyper-V, etc.). Experience managing Active Directory or other LDAP based services. Proficiency in task automation scripting technologies (i.e., PowerShell, Unix Shell, etc.). Experience with Endpoint deployment and management services. Experience working in a team-oriented, collaborative environment. Experience in a service-oriented environment. Ability to support, contribute to, and strengthen a vibrant, culturally diverse, and inclusive learning community of students, alumni, faculty, and fellow colleagues. Compensation: The annual salary range for this position is $78,000-80,000. Except for roles with a set rate of pay, the wage/salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, and training. The stated hiring rate/range represents the College's good faith and reasonable estimate of the rate/range of possible compensation at the time of posting. Location: Schenectady, NY We know some job seekers may not apply for career opportunities unless they meet every qualification in the position description including the preferred qualifications. We are most interested in hiring the best staff and faculty colleagues, and recognize that a successful candidate may come from a less traditional career path. We encourage you to apply, even if you don't believe you meet every one of our preferred qualifications. We offer exceptional benefits including: Generous Vacation, Sick, and Personal Time Winter Recess Break in Addition to Paid Holidays Healthcare, Dental, and Vision Insurance (Flexible Spending and Dependent Care Accounts) Free On-Campus Fitness Facility Access and Discounts for On-Campus Wellness Programs Employee Scholarships toward Certifications, Seminars, Training and Professional Development Pre and Post Tax participation in a 403(b) Retirement Plan Salary Continuation Program in the event of Disability Tuition Assistance Program for Employee, Spouse and/or Dependents Background Checks: In accordance with our background check policy, finalists for hire will undergo a background check that includes education, employment, and criminal convictions. E-Verify Participation: Union College participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the United States. Learn more about E-Verify and your Right to Work (Derecho a Trabajar).

We are seeking an experienced Systems Administrator to join our Corporate IT team at Pluckers Wing Bar. As we continue our growth across Texas and beyond with 30+ restaurant locations, we need a skilled professional who can own our infrastructure and systems administration. This role is critical to maintaining our technology foundation and supporting our IT team's success. The ideal candidate brings proven expertise, can work independently, and values being part of a collaborative team environment where "there is never a task too big or too small." About the Role: This is an excellent opportunity for an experienced IT professional to make a significant impact in a growing restaurant company. You'll own critical infrastructure serving 30+ locations while working alongside a collaborative IT team. We value expertise, initiative, and people who take pride in building reliable systems. If you're looking for a role where your technical skills directly support business growth and you can mentor a developing team, we'd love to hear from you. Benefits: We have among the best pay and benefits in the restaurant business: Our health insurance is among the best in the industry and we cover 100% of health, dental, and vision. 15 paid days off each year + paid holidays. Paid parental leave for qualifying employees. Free meals at Pluckers. Discount programs for theme parks, concerts, and more. A real opportunity for advancement that is only limited by you. About Us: Pluckers is a 30+ unit restaurant chain based in Texas. We plan to continue to aggressively grow in Texas and throughout the United States over the coming years. Pluckers is based in Austin and has been named the Best Restaurant to Work for four times and has finished in the Top 25 Businesses Overall to Work for by the Austin Business Journal. Key Responsibilities: Microsoft 365 & Infrastructure Administration Manage Microsoft 365 environment for 500+ users including user provisioning, licensing (F3/E3), SharePoint, Exchange, and security policies Administer enterprise wireless and network infrastructure across 30+ restaurant locations Manage firewall policies, VPN configurations, SD-WAN, and network security Maintain network documentation including IP schemes, VLAN configurations, and network diagrams Security & Systems Maintenance Implement and maintain endpoint security and device management solutions Monitor security events and respond to potential security incidents Oversee backup strategies and disaster recovery planning Conduct periodic security audits and vulnerability assessments Administer Remote Monitoring and Management (RMM) platform Manage Windows patch deployment and Active Directory, Group Policy, and domain services Technical Leadership & Support Serve as escalation point for Level 2/3 technical issues Provide technical guidance and mentorship to IT support team Collaborate with IT leadership on infrastructure planning and projects Evaluate new technologies and make recommendations for improvements Create and maintain IT documentation, runbooks, and standard operating procedures Support restaurant POS systems and third-party integrated applications as needed Work Environment & Schedule: Location: Corporate Office in Austin with occasional visits to restaurant locations. Schedule: Full-time, Monday through Friday with occasional evening/weekend work for maintenance windows. Travel: Minimal travel required; primarily local site visits in Central Texas area. On-Call: Participate in rotation for after-hours infrastructure emergencies. Career Growth Opportunities: This position offers a clear advancement path within our IT team: Systems Administrator → Senior Systems Administrator Opportunity to shape IT strategy and infrastructure decisions Exposure to emerging restaurant technologies and custom application development Potential to specialize in areas of interest (security, cloud architecture, automation) Qualifications & Requirements: Required: 4-6 years of hands-on IT systems administration experience Strong expertise in Microsoft 365 administration (Exchange Online, SharePoint, Teams, Intune) Proven experience with enterprise network management (routing, switching, wireless, firewalls) Solid understanding of Active Directory, Group Policy, and identity management Experience with endpoint management and security solutions Knowledge of network protocols (TCP/IP, DNS, DHCP, VLANs) Understanding of routing protocols (OSPF, BGP) and VPN technologies (IPSEC) Experience with backup and disaster recovery solutions Experience with SD-WAN technologies for multi-site connectivity Strong troubleshooting skills for complex technical issues Preferred: Multi-location or distributed environment experience (retail, restaurant, or hospitality) Experience with restaurant POS systems and integrated third-party applications Familiarity with security frameworks and compliance requirements (NIST, Zero Trust principles) PowerShell or other scripting abilities for automation Project management experience for IT infrastructure initiatives Network or security certifications (CompTIA Network+/Security+, Microsoft, or vendor-specific) Personal Attributes: Self-motivated with ability to work independently and prioritize effectively Strong communicator who can explain technical concepts to non-technical audiences Problem solver who takes ownership and follows through to resolution Team player who mentors others and collaborates across departments Adaptable to changing priorities in a fast-paced restaurant environment Detail-oriented with commitment to documentation and best practices Salary Description: $75,000 - $92,000 per year, dependent on experience

Job DescriptionAbout us Nourish is on a mission to improve people's health by making it easy to eat well. Nutrition-related chronic disease is the largest and most overlooked crisis in the world. Food can be medicine: working with a Registered Dietitian is one of the most effective interventions available, but Nourish is building an AI-native, patient-friendly healthcare system centered on nutrition that improves outcomes, lowers costs, and helps people live healthier, longer lives. We launched three years ago, are live in all 50 states, and already have thousands of dietitians and hundreds of thousands of patients on the platform. We are growing quickly, have partnered with national health insurance companies and provider groups, and have raised $115M from top-tier VCs including JP Morgan Growth Equity, Thrive Capital, Index Ventures, Y Combinator, Maverick Ventures, Box Group, Atomico, G Squared, and Pinegrove Venture Partners. Our angel investors include world-class healthcare founders from Oscar, Rightway Health, Headway, Spring Health, and Alto Pharmacy, as well as soccer star Alex Morgan and the founders from Olipop and Notion. Learn more about us here and read about our recent Series B here. About the role As Nourish's first GTM Systems Engineer at Nourish, you'll sit at the intersection of business systems, data, and engineering. You'll be building the connective tissue that powers our go-to-market engine and as our first hire, you'll establish and lay the foundation for our fast-growing GTM engine. Reporting directly to our co-founder and CTO, Stephanie, you'll partner closely with GTM, finance, and data stakeholders. You'll own the strategy and execution of key integrations with SFDC, business-critical analytics builds, and go 0 to 1 on automating workflows that enable our Sales and RevOps teams to move faster and operate more intelligently. This is a hands-on role for someone who loves solving complex business problems with elegant, maintainable systems - and wants to have a meaningful impact on how we reach and support more patients. This role is full-time and open to NYC-based or remote candidates. Our NYC office is in the heart of Flatiron. Key responsibilities: Own the architecture, implementation, and ongoing optimization of Nourish's Salesforce ecosystem, ensuring it scales with our growing GTM team Design and maintain integrations and automations across Salesforce, Gong, our data warehouse / pipelines, and other GTM tools to create a unified, reliable data flow Build automations and workflows that improve sales productivity, opportunity tracking, and reporting accuracy Partner with RevOps, Finance, and Data to deliver insightful dashboards and analytics that help leadership measure funnel performance, forecast accurately, and drive efficiency. Evaluate and implement new GTM technologies, APIs, and tools that accelerate revenue operations while maintaining clean, maintainable architecture Develop technical documentation, monitoring, and testing frameworks to ensure systems are reliable and clear to use We'd love to hear from you if you have: 4+ years of experience in systems, RevOps, or GTM engineering roles 4+ years of Salesforce experience Strong technical background integrating systems such as marketing automation tools (Marketo), Zapier/n8n/Clay, and other GTM systems (e.g. Gong) A software engineering mindset. You are rigorous about testing, observability, and data hygiene. You are comfortable owning business-critical automations and pipelines SQL experience (dbt, Snowflake is a plus) Strong cross-functional communication - ability to translate between business, ops, and engineering You believe AI can drive speed, clarity, and automation in GTM orgs More information Compensation & Benefits Mission & Vision & Success Nourish Clinical Philosophy Values Why Nourish Exists Team How We Work

Building on our past. Ready for the future Worley is a global professional services company of energy, chemicals and resources experts. We partner with customers to deliver projects and create value over the life of their assets. We're bridging two worlds, moving towards more sustainable energy sources, while helping to provide the energy, chemicals and resources needed now. Company\: Worley Group, Inc. Position\: Subsea Systems Engineer Worksite\: 5985 Rogerdale Road Houston, TX 77072 Responsibilities\: Plan, schedule, conduct, or coordinate detailed phases of the engineering work in a part of a major project and/or in a total project of moderate scope in a fast-paced changing environment. Work collaboratively in a multi-disciplinary project team and effectively manage several projects simultaneously within set budget and schedule constraints. Independently perform most assignments using advanced software with instructions as to general results expected. Perform work that involves conventional practice but may include a variety of complex features such as conflicting design requirements, unsuitability of conventional materials, and coordination issues with periodic technical guidance on unusual or complex problems and supervisory approval on proposed approach to assignments. Execute and follow governance and procedures with a questioning and analytical approach, ensuring adherence to client requirements through regular progress monitoring and coordination meetings. Prepare sketches, calculations, and substantial input to technical reports demonstrating knowledge of subsea engineering and a good general awareness of other related areas. Perform project/budget controls and work control activities including assessing and scheduling. Participate in regular process progress meetings and provide management with regular reports effectively communicating comprehensive updates on project milestones and developments. Train others on company design guidelines, software, technical library, and quality assurance procedures. Execute other project engineering functions as assigned by management. Maintain communication with internal and external stakeholders and cooperate in exchange of relevant information as required to meet the project objectives. Understand and manage the interrelationship of various internal and external groups, including interface with vendors, to facilitate objectives, provide oversight and ensure projects satisfy stakeholder requirements. Manage subsea equipment vendor applying knowledge of subsea trees, valves, chokes, jumpers, manifolds, and connectors. Deliver a technical system solution to meet customer project requirements, while maximizing execution efficiency and cost effectiveness. Ensure compliance with industry standards (API/ISO) operators standards, internal procedures, and project requirements. Develop and align project engineering execution plans (Cost Time Resources, Document Register, Interface Register, Schedule etc.) and continuously monitor to ensure engineering scope is delivered to plan. Pro-actively address any Project nonconformances to ensure robust preventive actions are implemented and lessons learned shared. Participate in Safety Reviews/HAZOP/HAZID, Environmental Impact Assessments and Risk Assessments. Attend Factory Acceptance Site Integration Tests of new equipment on Contractor's premises; Including but not limited to XT's, Manifolds, Jumper/Connector Systems, Distribution Systems, Umbilicals, HPUs, MCS's. Minimum Requirements\: Bachelor's degree in Mechanical Engineering, Subsea Engineering, Petroleum or Chemical Engineering and 24 months of Subsea/mechanical design engineering experience including experience preparing technical and project documents for multi-disciplinary project work, experience with project/budget controls; and experience with work control activities including assessing and scheduling. Company\: Worley Group, Inc. Position\: Subsea Systems Engineer Worksite\: 5985 Rogerdale Road Houston, TX 77072 Responsibilities\: Plan, schedule, conduct, or coordinate detailed phases of the engineering work in a part of a major project and/or in a total project of moderate scope in a fast-paced changing environment. Work collaboratively in a multi-disciplinary project team and effectively manage several projects simultaneously within set budget and schedule constraints. Independently perform most assignments using advanced software with instructions as to general results expected. Perform work that involves conventional practice but may include a variety of complex features such as conflicting design requirements, unsuitability of conventional materials, and coordination issues with periodic technical guidance on unusual or complex problems and supervisory approval on proposed approach to assignments. Execute and follow governance and procedures with a questioning and analytical approach, ensuring adherence to client requirements through regular progress monitoring and coordination meetings. Prepare sketches, calculations, and substantial input to technical reports demonstrating knowledge of subsea engineering and a good general awareness of other related areas. Perform project/budget controls and work control activities including assessing and scheduling. Participate in regular process progress meetings and provide management with regular reports effectively communicating comprehensive updates on project milestones and developments. Train others on company design guidelines, software, technical library, and quality assurance procedures. Execute other project engineering functions as assigned by management. Maintain communication with internal and external stakeholders and cooperate in exchange of relevant information as required to meet the project objectives. Understand and manage the interrelationship of various internal and external groups, including interface with vendors, to facilitate objectives, provide oversight and ensure projects satisfy stakeholder requirements. Manage subsea equipment vendor applying knowledge of subsea trees, valves, chokes, jumpers, manifolds, and connectors. Deliver a technical system solution to meet customer project requirements, while maximizing execution efficiency and cost effectiveness. Ensure compliance with industry standards (API/ISO) operators standards, internal procedures, and project requirements. Develop and align project engineering execution plans (Cost Time Resources, Document Register, Interface Register, Schedule etc.) and continuously monitor to ensure engineering scope is delivered to plan. Pro-actively address any Project nonconformances to ensure robust preventive actions are implemented and lessons learned shared. Participate in Safety Reviews/HAZOP/HAZID, Environmental Impact Assessments and Risk Assessments. Attend Factory Acceptance Site Integration Tests of new equipment on Contractor's premises; Including but not limited to XT's, Manifolds, Jumper/Connector Systems, Distribution Systems, Umbilicals, HPUs, MCS's. Minimum Requirements\: Bachelor's degree in Mechanical Engineering, Subsea Engineering, Petroleum or Chemical Engineering and 24 months of Subsea/mechanical design engineering experience including experience preparing technical and project documents for multi-disciplinary project work, experience with project/budget controls; and experience with work control activities including assessing and scheduling. Moving forward together We're committed to building a diverse, inclusive and respectful workplace where everyone feels they belong, can bring themselves, and are heard. We provide equal employment opportunities to all qualified applicants and employees without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by law. We want our people to be energized and empowered to drive sustainable impact. So, our focus is on a values-inspired culture that unlocks brilliance through belonging, connection and innovation. And we're not just talking about it; we're doing it. We're reskilling our people, leveraging transferable skills, and supporting the transition of our workforce to become experts in today's low carbon energy infrastructure and technology. Whatever your ambition, there's a path for you here. And there's no barrier to your potential career success. Join us to broaden your horizons, explore diverse opportunities, and be part of delivering sustainable change.

Work on maintaining best practices, as well as maintaining, trace system failures and research possible solutions. Assist other Help Desk staff when deploying new software and upgrade installations. Complete regular backups and performs data recovery, assists in workstation life cycle rotations, monitors servers, works with other administrators to minimize downtime, and prevent data corruption. Provide remote support and escalates issues to supervisors as needed. Provide training for teams in other departments, Serve as Level 2 support to the Help Desk team, Answer technology questions as needed, completing administrative tasks when required, Fill out documentation when requesting new inventory. Follow specific company procedures when handling financial or identity data. Promote positive public and employee relations. Perform other duties as assigned. Job Requirements To perform this job successfully, an individual must be able to perform each job responsibility satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical and Mental Demands: The physical demands described here are representative of those that must be met by the employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and hear. The employee is also regularly required to stand, walk, sit, and use hands to finger, handle, or feel objects, tools or controls. The employee is occasionally required to reach with hands and arms, and to sit, climb or balance, and stoop, stretch, bend, kneel, crouch, or crawl. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Essential responsibilities include moderate physical ability such as lift or maneuver at least thirty (30) pounds, and varied instances of standing/walking. Language Skills: Ability to read, analyze, and interpret documents, such as policy and procedure manuals, maintenance instructions, and other related documents. Ability to respond to common inquiries from other employees or guests. Fluency in English required, second language a plus. Ability to write detailed instructions and correspondence. Ability to effectively present information in one-on-one and group situations. Mathematical Skills & Reasoning Ability: Ability to compute basic mathematical calculations. Ability to decipher various reports and maintains reports upon request. Work Environment: The work environment characteristics described here are representative of those that exists while Team Members are performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is typically moderate. When on the casino, kitchen, restaurant or property floor or some back of house areas, the noise level increases to loud. Must be able to interact with internal and external guests in a professional manner. Due to the unpredictable nature of the hospitality/entertainment industry, Team Members must be able to work varying schedules to reflect the business needs of the property. Work/Educational Experience Minimum 18 years old and able to obtain appropriate license pursuant to the NY State Lottery and Race regulations. Bachelor's Degree in Computer Technology, Computer Science, or a related field with a quantitative emphasis required. Previous experience in a Help Desk capacity - as well as additional industry and software certifications are a plus - may be required. Experience (2+ years) of related systems support experience or commensurate skills or abilities acceptable to the company. An understanding of the gaming industry is preferred. The candidate must be proficient in Microsoft Word, Excel, PowerPoint and Crystal Reports. Previous experience with CRM Applications is plus. Microsoft Technology Associate certification must be obtained within first year of employment. Salary: $71,370 - $88,992

Engineer II, Restaurant Engineer Coppell, TX What does it mean to be a BrinkerHead? It means creating moments that make everyone feel special - whether you're supporting our restaurants, celebrating wins with your team, or sparking ideas that keep Guests coming back. We play like a team, take pride in our culture, and know that life's too short not to work happy. At Brinker's Restaurant Support Center (RSC), every role fuels the success of our brands - Chili's Grill & Bar and Maggiano's Little Italy - and directly impacts Team Members and Guests. From bold ideas to everyday support, we help create a fun atmosphere, great food and drinks, and the kind of hospitality that keeps everyone coming back. Here, you'll discover opportunities for career growth, belonging, wellbeing, and plenty of chances to work hard and have fun. Brinker International is an equal opportunity employer. We're proud to provide a welcoming, respectful environment where everyone can thrive. Job Summary This position is with the Restaurant Technology Systems "RTS" Team at Brinker. The resource should be able to lead the RTS Development efforts at Brinker in a Technical Engineer capacity. The individual would be responsible for RTS related activities, Scripting, Development, Unit Testing and Support, supporting our PCI activities throughout the year, and be a point person during the official audit. Must be able to take ownership of the current RTS environment and guide the future direction of RTS in the organization. Must be able to work with Business Community to gather requirements and translate that to RTS strategy for implementation. Must be a team player with an ability to work with various groups within the IT department. The individual must have the ability to work concurrently on multiple projects. This individual will also provide mentorship and guidance to junior level Engineers on the RTS Team. What You'll Do Ability to build technology products and solutions with an emphasis on point-of-sale and hospitality/casual dining driven products. Develop, debug, deploy and maintain Restaurant Technology-related applications Provide technical expertise in and across all technologies leveraged in the restaurant environment or across the ecosystem. PCI Audit experience Reviewing processes, Collecting evidence. Translate IT security and business-related improvements into technical requirements and design/implementation specifications. Should be able to identify technical\security gaps and potentials. Should be able to create both technical and support documentation. Should be familiar with Level 3+ Support activities. Should be able to work collaboratively with vendors/3rd party technology providers to drive technology solutions. Should be knowledgeable enough on full technology concepts to drive discussion with business community and IT peers. Ability to translate highly complex technical scenarios and issues with an audience of varying levels of technology related experience or understanding. What You Bring to the Team You bring strong experience with Microsoft Windows operating systems, including Windows Server, along with proficiency in Linux environments such as Fedora (preferred) and RedHat. You are skilled in scripting and development using PowerShell (all versions) and C#, and you have working knowledge of Windows desktop development tools and languages. Experience with configuration management tools like Puppet is also valuable. In addition, you have hands-on experience with hospitality and restaurant technologies, including POS software-preferably Aloha-and Kitchen Display Systems, with Connect Smart Kitchen as the preferred platform. You are also familiar with cloud technologies, particularly Google Cloud Platform tools such as Firestore and Firebase, as well as AWS, and you may bring exposure to other cloud platforms as well. Why Brinker At Brinker, we believe life is short, so work happy! That means creating an environment where you can grow your career, feel a sense of belonging and wellbeing, and have fun along the way. Here's how we make that real for our BrinkerHeads at the RSC: Flexibility that fits your life: Hybrid schedules with weekly flex days to work from home. Benefits that support you: Competitive package with medical, dental, and vision coverage; life insurance; paid vacation and holidays; 401(k) with company match; Employee Assistance Program with counseling, financial, legal, and life resources; and Best You EDU, offering education programs and tuition reimbursement. Enjoy our brands: Generous dining discounts at Chili's Grill & Bar and Maggiano's Little Italy . Rewards for your impact: Annual bonus eligibility for every RSC Team Member. Wellbeing at work: On-site gym and fitness classes like yoga and boot camp. A culture worth celebrating: From company-wide events to a casual, collaborative atmosphere, you'll find plenty of ways to connect, work hard, and play hard. Check our Careers page and LinkedIn for more exciting opportunities!

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As an Infrastructure Engineer within PNC's Technology organization, you can be based in Pittsburgh PA, Strongsville OH, Birmingham AL or Dallas TX. This position is primarily based in a location within PNC's footprint. ***PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position. *** Key Responsibilities Assist in developing and maintaining PowerShell scripts for automation and operational tasks. Support Microsoft Configuration Manager (SCCM) and Intune for device management and compliance. Help administer Microsoft 365 (M365) services and contribute to modern workplace initiatives. Perform basic SQL queries and assist with reporting using Power BI. Learn and apply API integration concepts for automation and system interoperability. Provide support for Windows client infrastructure, including troubleshooting and configuration. Participate in ITIL-based processes for incident and change management using ServiceNow. Assist with security-related tasks, including Zscaler configuration and monitoring. Required Skills & Qualifications Foundational Knowledge: Basic PowerShell scripting Familiarity with SQL and reporting tools Understanding of Microsoft Configuration Manager and Intune Exposure to M365 and Windows client environments Process Awareness: General understanding of ITIL principles Soft Skills: Strong willingness to learn and adapt Thrives in a fast-paced, dynamic, and fluid work environment. Displays a high-tolerance for ambiguity and making decisions with incomplete information. Good problem-solving and communication skills Preferred Qualifications Experience in desktop engineering or IT support Familiarity with automation concepts and modern workplace technologies Exposure to ServiceNow or similar ITSM tools ***PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position. *** PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position. **Job Description** + Applies solution design and support while consistently meeting customer needs. Leverages technical knowledge and industry experience to design, build and maintain infrastructure technology solutions. + Develops software components and hardware for projects; aligns these with business strategies and objectives. + Independently solves common problems and updates applications with new technology. + Collaborates with engineers, architects, developers and other staff to meet project objectives. + Analyzes the technological needs of customers and provides ongoing support for clients. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: + **Customer Focused** - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. + **Managing Risk** - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework. **Qualifications** Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position. **Preferred Skills** Competitive Advantages, Customer Solutions, Design, Desktop Engineering, Enterprise Architecture Framework, Information Technology (IT) Support, Machine Learning, Risk Assessments, ServiceNow IT Service Management (ITSM), Technical Knowledge **Competencies** Application Delivery Process, Consulting, Effectiveness Measurement, Industry Knowledge, IT Industry: Trends & Directions, IT Standards, Procedures & Policies, Planning: Tactical, Strategic, Problem Solving **Work Experience** Roles at this level typically require a university / college degree, with 3+ years of relevant / direct industry experience. Certifications are often desired. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered. **Education** Bachelors **Certifications** No Required Certification(s) **Licenses** No Required License(s) **Pay Transparency** Base Salary: $55,000.00 - $152,375.00 Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance. **Application Window** Generally, this opening is expected to be posted for two business days from 12/01/2025, although it may be longer with business discretion. **Benefits** PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives. In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service. To learn more about these and other programs, including benefits for full time and part-time employees, visit Your PNC Total Rewards (******************************* . **Disability Accommodations Statement** If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com . Please include "accommodation request" in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call ************ and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions. **Equal Employment Opportunity (EEO)** PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history. **California Residents** Refer to the California Consumer Privacy Act Privacy Notice (****************************************************************************************************** to gain understanding of how PNC may use or disclose your personal information in our hiring practices.

At Branch, we're transforming how brands and users interact across digital platforms. Our mobile marketing and deep linking solutions are trusted to deliver seamless experiences that increase ROI, decrease wasted spend, and eliminate siloed attribution. Our Branch team consists of smart, humble, and collaborative people who value ownership over all. Everything we do is centered around creating a great product, team, and company that lives and breathes our motto: Build Together, Grow Together, Win Together. As a Staff Systems Engineer, you will lead our platform infrastructure team in building and maintaining the services that power mobile experiences for top companies worldwide. We process billions of API transactions daily and are growing rapidly. We seek a passionate and experienced leader to drive the evolution of our platform infrastructure within a large, complex public cloud environment. If you thrive on solving challenging problems at scale and mentoring teams to deliver exceptional results, we need your expertise! As a Staff Systems Engineer you'll get to: Define and drive the strategic vision and roadmap for platform infrastructure. Lead and drive major platform stability projects by identifying opportunities with significant ROI. Collaborate closely with technical leadership to plan, execute, and deliver measurable improvements across the infrastructure landscape. Architect and implement complex systems that enhance reliability, automation, operability, and performance at scale. Work collaboratively with product engineering teams, security teams and data engineering teams to refine requirements and ensure alignment with business goals. Tackle challenging technical problems head-on, providing solutions that maintain system integrity under pressure. Lead debugging efforts for critical issues and develop robust strategies to prevent future occurrences. Mentor junior engineers and specialists, fostering a culture of continuous learning and development. Contribute to team growth by sharing your expertise and encouraging innovation. Conduct thorough audits of infrastructure costs to identify opportunities for waste reduction. Implement strategies that enhance efficiency without compromising performance or security. Stay abreast of emerging technologies and industry trends. Be prepared to adapt quickly, learning new languages or platforms as needed to meet evolving project requirements. If this does not intimidate you, and you're eager to dive in and get the job done you will be right at home. You'll be a good fit if you have: Must have Linux, AWS, Kafka, Python/Java/Golang & Terraform. Extensive Industry Experience (8+ years): Proven track record in managing production Linux systems within large-scale cloud environments. Leadership and Ownership: Demonstrated ability to lead projects from conception through delivery, ensuring ownership of features and systems with a results-driven approach. High attention to detail and a strong desire for continuous improvement. Distributed Systems Architecture: Strong experience in architecture and administration of large-scale distributed systems (e.g., Aerospike, Kafka, FoundationDB, StarRocks, and Elasticsearch) and high-volume web deployments on frameworks like nginx, Node.js, JVM. Observability and Monitoring Systems: Experience with observability tools such as Prometheus, Grafana, Loki, ELK stack, or similar systems to ensure comprehensive infrastructure monitoring and alerting. Cloud Infrastructure Expertise: Strong experience with AWS services (EC2, RDS, DynamoDB, ELBs, etc.) and designing scalable cloud infrastructure solutions. Familiarity with other major cloud providers is a plus. Configuration Management: Proficiency with modern configuration management tools such as Terraform, SaltStack, Ansible, Packer, etc., to automate infrastructure deployment and management. OSS Database Management: Strong expertise in operating open-source databases on AWS, including Postgres, MySQL, Redis, etc. Developer Operations Management: Experience with scalable CI/CD pipelines and polyglot environments using GitOps practices and Github Actions. Bonus points for any of the following Familiarity with container management and orchestration platforms such as Kubernetes Familiarity with Big Data frameworks and data pipeline management. Familiarity with large monorepo environments and build tools such as Bazel. Familiarity with foundational AI/ML infrastructure building blocks such as AWS Bedrock, AWS SageMaker, etc. Strong experience operating Java and JVM-based systems. Strong experience with network design and DNS infrastructure. This role will be based at our Austin, TX office and follows a Hybrid schedule that will be aligned with our Return to Office guidelines. This role does not qualify for visa sponsorship. In accordance with applicable law, the following represents a reasonable estimated compensation range for this role: the estimated pay range for this role, if based in Austin, TX, is $169,000 - $215,000.Please note that this information is provided for those hired in Austin, TX only. Compensation for candidates outside of Austin, TX will be based on the candidate's specific work location. Actual compensation will be determined based on skills, experience, and geographic location and may be more or less than the amount shown above. The salary range provided represents base compensation and does not include potential equity, which is available for qualifying positions. At Branch, we are committed to the well-being of our team by offering a comprehensive benefits package. From health and wellness programs to paid time off and retirement planning options, we provide a range of benefits for qualified employees. For detailed information on the benefits specific to your position, please consult with your recruiter. Branch is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. If you think you'd be a good fit for this role, we'd love for you to apply! At Branch, we strive to create an inclusive culture that encourages people from all walks of life to bring their unique, diverse perspectives to work. We aim every day to build an environment that empowers us all to do the best work of our careers, and we can't wait to show you what we have to offer! A little bit about us: Branch is the leading provider of engagement and performance mobile SaaS solutions for growth-focused teams, trusted to maximize the value of their evolving digital strategies. The Branch platform provides a seamless experience across paid and organic, on all channels and platforms, online and offline, to eliminate friction and drive valuable action at the moments of highest intent. With Branch, businesses gain accurate mobile measurement and insights into user interactions, enabling them to drive conversions, engagement, and more intelligent marketing spend. Branch is an award-winning employer headquartered in Mountain View, CA. World-class brands like Instacart, Western Union, NBCUniversal, Zocdoc and Sephora acquire users, retain customers and drive more conversions with Branch. Candidate Privacy Information: For more information on the data that Branch will collect through your application, and how we use, share, delete, and retain that information as part of our recruitment and employment efforts, please see our HR Privacy Policy.

Company DescriptionJobs for Humanity is partnering with Capital One to build an inclusive and just employment ecosystem. Therefore, we prioritize individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf or Hard of Hearing, Black, Hispanic, Asian, Military Veterans, the Elderly, the LGBTQ, and Justice Impacted individuals. This position is open to candidates who reside in and have the legal right to work in the country where the job is located. Company Name: Capital One Job DescriptionCenter 1 (19052), United States of America, McLean, VirginiaDistinguished Engineer, Enterprise Data Platforms - Data Creation Come join my teams in Enterprise Data & Machine Learning group to build a highly scalable, well governed, data ecosystem that scales across 1000's of AWS accounts, tens of thousands of database instances and millions of files stored across enterprise. You will also have the opportunity to shape the future of the platform that exchanges terabytes of data daily between Capital One and partners. Distinguished Engineers are individual contributors who strive to be diverse in thought so we visualize the problem space. At Capital One, we believe diversity of thought strengthens our ability to influence, collaborate and provide the most innovative solutions across organizational boundaries. Distinguished Engineers will significantly impact our trajectory and devise clear roadmaps to deliver next generation technology solutions. Deep technical experts and thought leaders that help accelerate adoption of the very best engineering practices, while maintaining knowledge on industry innovations, trends and practices Visionaries, collaborating on Capital One's toughest issues, to deliver on business needs that directly impact the lives of our customers and associates Role models and mentors, helping to coach and strengthen the technical expertise and know-how of our engineering and product community Evangelists, both internally and externally, helping to elevate the Distinguished Engineering community and establish themselves as a go-to resource on given technologies and technology-enabled capabilities Responsibilities: Build awareness, increase knowledge and drive adoption of modern technologies, sharing consumer and engineering benefits to gain buy-in Strike the right balance between lending expertise and providing an inclusive environment where others' ideas can be heard and championed; leverage expertise to grow skills in the broader Capital One team Promote a culture of engineering excellence, using opportunities to reuse and innersource solutions where possible Effectively communicate with and influence key stakeholders across the enterprise, at all levels of the organization Operate as a trusted advisor for a specific technology, platform or capability domain, helping to shape use cases and implementation in an unified manner Lead the way in creating next-generation talent for Tech, mentoring internal talent and actively recruiting external talent to bolster Capital One's Tech talent Basic Qualifications: Bachelor's Degree At least 7 years of Software Architecture or Enterprise Architecture experience At least 5 years of experience in software architecture and design patterns At least 5 years of AWS cloud experience Preferred Qualifications: Masters' Degree Experience with developing strategy and implementing target architectures AWS Solution Architect - Professional or AWS Certified Data Analytics - Specialty certified 8+ years of data governance, data access, data lineage, data monitoring, and security controls experience 7+ years of experience developing in Python, Java, Scala or Node 3+ years of rich experience in modern database technology evaluation and data modeling 3+ years of experience building data products and enterprise level data governance 3+ years of experience in building highly resilient distributed data systems 3+ years in data engineering including experience in distributed data pipelines and test data engineering 3+ years of experience dealing with large number of cross AWS account communications 3+ years of experience in Agile practices Capital One will consider sponsoring a new qualified applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. San Francisco, California (Hybrid On-Site): $285,400 - $325,700 for Distinguished Engineer Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at ************** or via email at [email protected]. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to [email protected] Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Company DescriptionJobs for Humanity is partnering with FM Global to build an inclusive and just employment ecosystem. Therefore, we prioritize individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf or Hard of Hearing, Black, Hispanic, Asian, Military Veterans, the Elderly, the LGBTQ, and Justice Impacted individuals. This position is open to candidates who reside in and have the legal right to work in the country where the job is located. Company Name: FM Global Job DescriptionMore information about this job:Overview: FM Global is a market leading property insurer of the world's largest businesses, providing more than one-third of FORTUNE 1000-size companies with engineering-based risk management and property insurance solutions. FM Global helps clients maintain continuity in their business operations by drawing upon state-of-the-art loss-prevention engineering and research, risk management advising, risk transfer capabilities, and superior financial strength. To do so, we rely on a dynamic, culturally diverse group of employees, working in more than 100 countries, in a variety of challenging roles. With the company's nearly two centuries of knowledge and experience behind you, you will work hands on with some of the world's most influential organizations, helping them understand risk and protect their assets. At FM Global you have the power to influence outcomes and make a difference in the future of your clients. You will develop strong client relationships to advise on risks associated with client businesses as well as develop and implement risk improvement strategies. When you join our team at FM Global, you will use your engineering background to learn how to assess a broad range of industrial facility hazards such as fire hazards, explosion hazards, flood hazard zones, structural collapse potential, mechanical and electrical failures, and more. Initially, assignments will be of limited scope and complexity giving you the opportunity to learn FM Global's loss prevention expertise with the support of experienced mentors and a structured engineering training program. You will gradually begin assessing risks at larger complex industrial sites. Learning and developing continues throughout your career, with promotion and growth opportunities, in a variety of technical career paths. FM Global is currently seeking a senior consultant engineer with experience in industrial and commercial property field risk consulting. This position is based in the Greater Chicago area (working remotely from a home office) and reporting to the FM Global Chicago office. Responsibilities: Responsibilities of a Consultant Engineer include: Identify property hazards (such as fire, explosion, and natural catastrophe hazards) at insured client facilities and deliver practical solutions to minimize or eliminate the hazard. Communicate key risks and priorities to support clients in making sound risk management decisions based on what matters most to their business. Apply consistent risk assessment and risk mitigation guidance, based on use of FM Global Property Loss Prevention Data Sheets and company operating procedures, with an attention to technical detail. Prepare technical engineering reports, with sound engineering-based judgements, decisions, and technical writing to document conclusions. Collaborate with various departments such as Operations Engineering, Client Services, Account Management and Underwriting on risk assessment and risk mitigation strategies. Develop long-lasting relationships with clients and act as a trusted advisor and consultant within your field. Work from a home office, while managing time, meeting report delivery timelines, and working independently with minimal supervision. Expected overnight travel once fully trained is 10% or less. Typical travel responsibilities will be concentrated in a 2 to 3-hour radius around your home office with occasional overnight travel to portions of Illinois, Wisconsin and Indiana. Travel during the training period could be higher depending on location and availability of the designated training mentors. The initial training period is 12-16 months. Qualifications: Minimum Bachelor's degree in Engineering (various engineering disciplines considered). Technical aptitude, knowledge of engineering principles, a sound problem-solving approach, and an eagerness to learn across a broad range of industries and types of hazards. Preferred 5 years' experience in industrial and commercial property field risk consulting. Loss control/risk engineering experience within the insurance industry. Title and compensation will be commensurate with experience. Experience in process safety practices and safety devices. Familiarity with sprinkler protection is a plus. Independent and focused within a home office environment, with strong planning and time management skills. Enjoys working independently. Strong verbal and written English communication skills, geared towards a consulting role. Proficiency in Microsoft Office products. A valid driver's license is required, a company car is provided. This is a field-based role and will require travel to large, complex industrial client sites. Physically able to walk 2-3 miles per day during site evaluations. Physically able to lift 25 pounds, able to climb ladders, and experience heights. FM Global is an Equal Opportunity Employer and is committed to attracting, developing, and retaining a diverse workforce. Title and compensation will be commensurate with experience. The hiring range for this position is $90,000 to $129,400. The final salary offer will vary based on geographic location, individual education, skills, and experience. The position is eligible to participate in FM Global's comprehensive Total Rewards program that includes an incentive plan, generous health and well-being programs, a 401(k) and pension plan, career development opportunities, tuition reimbursement, flexible work, time off allowances and much more.

At Carriage Services, we believe in the concept of “First Who, Then What.” We have learned that leaders, who attract and surround themselves with the best people, achieve great things. Carriage Services is not for everyone. We believe in the Four E's of Leadership-Energy, Energize, Edge, and Execute. Our high-performance culture is demanding. If you can compete at this level, then our Company is for you! Job Description We are looking for a FIELD Network Administrator to join our Houston Support Center located in the Galleria! This position does require 50-60% of travel to our business in the field. Qualified candidates will possess the following: Heavy cabling experience Networking Trouble-shooting Commercial A/V experience The FIELD Network Administrator is responsible for providing technical and administrative support to ensure stability of servers, correct processing of critical applications, and computer/network support relating to software and hardware issues for corporate and field end users, to support the growth of the business and Carriage's overall mission. Supports business operations by monitoring and evaluating the efficiency of software/hardware usage. Adding and maintaining users on the network Installing new software applications or hardware on the network. Monitoring and reporting licenses on applications to ensure compliance. Ensuring all network patches are applied to all servers Monitoring load balance on servers Recommends improvements in network structure, products, and processes Communicates with and supports users in developing and using needed technological solutions Completes technology projects by planning and scheduling required resources to maintain an efficient network operation. Prepares activity reports by collecting, summarizing, analyzing, and quantifying information Planning and maintaining processes and procedures to meet network requirements Qualifications High school diploma or GED // Associates degree HIGHLY preferred. Minimum of four to seven years' relevant information technology experience, including project management experience. Citrix, MCSE and MCSA, Certified Sonicwall Security Administrator and HP ASE certifications are preferred. Proficient in Microsoft Office Suite (Outlook, Word, Excel, Access and PowerPoint) required. Additional Information Heavy cabling experience (60-70% of job is cabling) Networking Trouble-shooting Commercial A/V experience

Job Description FUNCTIONAL SYSTEM ANALYST Salary: 119 - $ 53,016.00 minimum salary or as per Compensation Policy Promotional Method. Purpose of Classification Performs technical work in installing, upgrading the network, financial, and desktop applications within the County Clerks' office. Positions in this class perform routine technology maintenance checks, configuration that works alongside the duties of the County Clerk's Office, along with programming and identify needed corrective actions to resolve discrepancies; answer information technology questions; and maintain systems documents and records ESSENTIAL FUNCTIONS (State the fundamental duties and tasks) Assists, trains and troubleshoots issues within area of specialization; introduces technology that will assist in creating more efficiency for County Clerks' department and its employees. Define business process with your assigned application or system to include writing & supporting required business documentation such as application-based procedures specific to your business. Resolves computer issues and errors that people tend to have regarding functionality and capability; tests upcoming patches to the system to check for new issues or errors that will create minor or major problems with the current flow of everyone's duties before updating. Oversee the development of the product as per the specifications, setup & maintain your respective area of the system or application Provides assistance and information to employees, managers, vendors, citizens, local businesses, and/or and other interested parties regarding assigned technology functions. SECTION II - JOB REQUIREMENTS To perform this job successfully, an individual must be able to perform each essential function duty satisfactory. The requirements listed below are representative of the knowledge, skill, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION AND EXPERIENCE: A Bachelor's Degree in Computer Information Systems, Computer Science, or Cameron County Judiciary experience or related field. Five years' work experience in the respective area of specialization or department; OR any combination of training, education, and experience which provides the required knowledge, skills, and abilities. KNOWLEDGE, SKILLS AND ABILITIES: Knowledge of general office procedures, policies and practices, as well as basic knowledge or computer/video display terminal (VDT) and other general office Knowledge of codes, statutes, and regulations pertaining to the office of the County Clerk as it pertains to State Knowledge of policies, practices and procedures of Cameron Knowledge of basic typing skills (45wpm) and data Skill in communicating clearly and effectively, orally and Perform work using appropriate equipment, tools, materials, and skills, and using them correctly, efficiently, accurately, and Ability to establish and maintain working relationship with Ability to understand and carry out oral and written instructions, giving close attention to detail and Ability to communicate in English and Be adaptable to changes in equipment, assignments, procedures, and Accept work assignments that could require additional training to Ability to project a positive and professional image of the office of the County Ability to provide positive customer SPECIAL REQUIREMENTS: The list of Knowledge, Skills and Abilities is not intended to be all-inclusive and the employer reserves the right to assign additional functions and responsibilities as deemed necessary. Employee may be required to work more than 40 hours during the workweek and attain telecommunication skills. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions and duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and job duties. While performing the duties of this job, the employee is required to stand, sit, and use his/her hands. The employee may be required to handle or feel objects, tools, or controls, and to talk and listen extensively. The employee is required to reach with hands and arms, climb or balance, stoop or kneel. The employee must occasionally lift and/or move up to thirty-five (35) pounds. Specific vision abilities required by this job include close vision and the ability to focus and read standard font characters. SAFETY REQUIREMENTS: Maintain physical conditions appropriate to the performance of assigned duties and responsibilities which may include the following: Sitting for extended periods of time Operating assigned equipment Maintain mental capacity which permits: Making sound decisions and using good judgment Demonstrating intellectual capabilities Effectively handle a work environment and conditions which involve: Working closely with others Working in a multi-task environment Maintain effective audio-visual discrimination and perception needed for: Making observations Reading and writing Operating assigned equipment Communicating with others SECTION III - JOB DIMENSIONS CONTACTS: Employee utilizes tact when dealing with Elected/Appointed Officials, Division/Department Heads, county employees, attorneys, and the general public regarding departmental issues. External Contacts : General public and/or other agencies. Internal Contacts : Constant contact with employees, Department Heads and Elected/Appointed Officials and frequent contact with other County Employees. Communication is primarily face-to-face, via telephone or in writing. RESPONSIBILITY: Job has critical impact on the County Clerk's Office operations. Constant communication with management, county departments, County Courts, is required. DIFFICULTY: Judgment is required to ensure accuracy of primary responsibilities. Initiative is constantly required to achieve work goals. GUIDANCE: Employee receives minimal direction to perform essential functions. Employee develops unique solutions for completing work assignments, working within bounds of common business practices within the Cameron County Clerk's Office and County Policy. ACCIDENT PREVENTION PROGRAM Employee is required to follow all Department and County Safety Regulations. WORKING CONDITION: The work environment characteristics describe here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Duties are usually performed Sitting may be relieved by brief or occasional periods of standing or walking. Work is performed in a normal office environment with some exposure to outdoor temperatures or dirt and Twist, bend, reach, handle, sit and Answer and use a Operate office equipment such as computer/typewriter. Steps and/or stair climbing, balancing and working from elevations may be Maintain professional attire and personal Maintain a clean, neat and orderly work ADA Compliance Physical Ability: Tasks require the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of light weight (5-10 pounds). Tasks may involve extended periods of time at a keyboard or work station. Sensory Requirements: Some tasks require the ability to perceive and discriminate sounds and visual cues or signals. Some tasks require the ability to communicate orally. Environmental Factors: Essential functions are regularly performed without exposure to adverse environmental conditions. This is a Civil Service covered position. Testing requirements will follow section 2.32 of the Civil Service Rules and Regulations Handbook. Probationary period will follow section 2.35 of the Civil Service Rules and Regulations Handbook. Benefits: Cameron County Offers Excellent Fringe Benefits, Including: Health and Life Insurance Protection, Sick and Annual Leave, Retirement System, and Paid Holidays. Cameron County has a mandatory direct deposit payroll program. AA/EEO/MFD EMPLOYER

Salary: 119 - $ 53,016.00 minimum salary or as per Compensation Policy Promotional Method. Purpose of Classification Performs technical work in installing, upgrading the network, financial, and desktop applications within the County Clerks' office. Positions in this class perform routine technology maintenance checks, configuration that works alongside the duties of the County Clerk's Office, along with programming and identify needed corrective actions to resolve discrepancies; answer information technology questions; and maintain systems documents and records ESSENTIAL FUNCTIONS (State the fundamental duties and tasks) Assists, trains and troubleshoots issues within area of specialization; introduces technology that will assist in creating more efficiency for County Clerks' department and its employees. Define business process with your assigned application or system to include writing & supporting required business documentation such as application-based procedures specific to your business. Resolves computer issues and errors that people tend to have regarding functionality and capability; tests upcoming patches to the system to check for new issues or errors that will create minor or major problems with the current flow of everyone's duties before updating. Oversee the development of the product as per the specifications, setup & maintain your respective area of the system or application Provides assistance and information to employees, managers, vendors, citizens, local businesses, and/or and other interested parties regarding assigned technology functions. To perform this job successfully, an individual must be able to perform each essential function duty satisfactory. The requirements listed below are representative of the knowledge, skill, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION AND EXPERIENCE: A Bachelor's Degree in Computer Information Systems, Computer Science, or Cameron County Judiciary experience or related field. Five years' work experience in the respective area of specialization or department; OR any combination of training, education, and experience which provides the required knowledge, skills, and abilities. KNOWLEDGE, SKILLS AND ABILITIES: Knowledge of general office procedures, policies and practices, as well as basic knowledge or computer/video display terminal (VDT) and other general office Knowledge of codes, statutes, and regulations pertaining to the office of the County Clerk as it pertains to State Knowledge of policies, practices and procedures of Cameron Knowledge of basic typing skills (45wpm) and data Skill in communicating clearly and effectively, orally and Perform work using appropriate equipment, tools, materials, and skills, and using them correctly, efficiently, accurately, and Ability to establish and maintain working relationship with Ability to understand and carry out oral and written instructions, giving close attention to detail and Ability to communicate in English and Be adaptable to changes in equipment, assignments, procedures, and Accept work assignments that could require additional training to Ability to project a positive and professional image of the office of the County Ability to provide positive customer SPECIAL REQUIREMENTS: The list of Knowledge, Skills and Abilities is not intended to be all-inclusive and the employer reserves the right to assign additional functions and responsibilities as deemed necessary. Employee may be required to work more than 40 hours during the workweek and attain telecommunication skills. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions and duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and job duties. While performing the duties of this job, the employee is required to stand, sit, and use his/her hands. The employee may be required to handle or feel objects, tools, or controls, and to talk and listen extensively. The employee is required to reach with hands and arms, climb or balance, stoop or kneel. The employee must occasionally lift and/or move up to thirty-five (35) pounds. Specific vision abilities required by this job include close vision and the ability to focus and read standard font characters. SAFETY REQUIREMENTS: Maintain physical conditions appropriate to the performance of assigned duties and responsibilities which may include the following: Sitting for extended periods of time Operating assigned equipment Maintain mental capacity which permits: Making sound decisions and using good judgment Demonstrating intellectual capabilities Effectively handle a work environment and conditions which involve: Working closely with others Working in a multi-task environment Maintain effective audio-visual discrimination and perception needed for: Making observations Reading and writing Operating assigned equipment Communicating with others SECTION III - JOB DIMENSIONS CONTACTS: Employee utilizes tact when dealing with Elected/Appointed Officials, Division/Department Heads, county employees, attorneys, and the general public regarding departmental issues. External Contacts : General public and/or other agencies. Internal Contacts : Constant contact with employees, Department Heads and Elected/Appointed Officials and frequent contact with other County Employees. Communication is primarily face-to-face, via telephone or in writing. RESPONSIBILITY: Job has critical impact on the County Clerk's Office operations. Constant communication with management, county departments, County Courts, is required. DIFFICULTY: Judgment is required to ensure accuracy of primary responsibilities. Initiative is constantly required to achieve work goals. GUIDANCE: Employee receives minimal direction to perform essential functions. Employee develops unique solutions for completing work assignments, working within bounds of common business practices within the Cameron County Clerk's Office and County Policy. ACCIDENT PREVENTION PROGRAM Employee is required to follow all Department and County Safety Regulations. WORKING CONDITION: The work environment characteristics describe here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Duties are usually performed Sitting may be relieved by brief or occasional periods of standing or walking. Work is performed in a normal office environment with some exposure to outdoor temperatures or dirt and Twist, bend, reach, handle, sit and Answer and use a Operate office equipment such as computer/typewriter. Steps and/or stair climbing, balancing and working from elevations may be Maintain professional attire and personal Maintain a clean, neat and orderly work ADA Compliance Physical Ability: Tasks require the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of light weight (5-10 pounds). Tasks may involve extended periods of time at a keyboard or work station. Sensory Requirements: Some tasks require the ability to perceive and discriminate sounds and visual cues or signals. Some tasks require the ability to communicate orally. Environmental Factors: Essential functions are regularly performed without exposure to adverse environmental conditions. This is a Civil Service covered position. Testing requirements will follow section 2.32 of the Civil Service Rules and Regulations Handbook. Probationary period will follow section 2.35 of the Civil Service Rules and Regulations Handbook. Benefits: Cameron County Offers Excellent Fringe Benefits, Including: Health and Life Insurance Protection, Sick and Annual Leave, Retirement System, and Paid Holidays. Cameron County has a mandatory direct deposit payroll program. AA/EEO/MFD EMPLOYER

SURVEILLANCE OBSERVER/NETWORK TECHNICIAN DEPARTMENT: SURVEILLANCE JOB SUMMARY: The Surveillance Observer / Network Technician protects the integrity of all table games, sports book, slots, hard and soft count rooms, cage, keno, cashiers, and other related areas. Video document all irregularities/deviations from normal activities and alert Supervisors when any irregularities or deviations occur. The Observer / Network Technician is also responsible for the proper maintenance and repair of the Surveillance System. They will perform all duties in accordance with TLC Casino Enterprises INC, Four Queens Hotel & Casino, Binion's Gambling Hall & Hotel and Department policies and procedures, and must have a working knowledge of NGCB Surveillance requirements. ESSENTIAL DUTIES AND RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO: Operate Surveillance equipment to ensure accurate video documentation with regard to irregularities or deviations from normal activities in all areas of responsibility. Remain current on all activities that threaten the security of TLC Casino Enterprises INC, Four Queens Hotel & Casino and Binion's Gambling Hall & Hotel. Monitor assigned areas on a continuous basis to ensure complete coverage. Ensure at all times that the “Confidentiality Rules” are observed and enforced. Successfully pass surveillance examinations that reflect current/actual job knowledge when administered by management as outlined in current procedures. Share the responsibility of: answering telephone promptly, initiating video recording requests (table games), performing observations, making assessments on observations, completing assigned tasks and completing assigned projects. Perform routine and systematic cleaning and preventative maintenance of NVR network, video monitors, video cameras, pan/tilt motors and gears, system processor and controls, system peripheral equipment along with digital recording equipment. Perform repairs on equipment as needed. Installs equipment as directed. Assist in ordering and stocking necessary cleaning supplies and parts for existing equipment. Assist in the planning, placement and installation of cameras and support equipment into new or reconfigured casino and/or security areas. Respond to emergency service calls. Maintain confidentiality of information on all Corporate Security and Surveillance personnel, investigations, projects and programs. Troubleshoot, modify and understand large video switching systems within a casino environment. Support all environments as it pertains to digital recording equipment and software. Climb a ladder and drives a lift in a Casino environment (scissor lift operation and safety certificates a plus). Walk or stand for extensive periods of time Other duties as assigned ADDITIONAL RESPONSIBILITIES: Remain alert to any suspicious activity and communicates such to the Director, Senior Manager, Manager, Supervisor of Surveillance and/or other designated person. Report needed repairs of Surveillance equipment to the Department technician via the e-mail or Database system for record accuracy. In the event of the system(s) being down, a written request will be sent to Technician's mailbox. Maintain confidential information on all Corporate Security and Surveillance personnel, investigations, projects and programs. Log all video request releases into the Database system. Conduct camera check at the beginning of each shift to ensure that all equipment is functioning properly. Notify the Nevada Gaming Control Board when a criminal gaming offense occurs. REQUIREMENTS Physical - must possess the ability to: Sit and observe digital video recording for extended periods of time. Verbally communicate in English in person and over the telephone. Operate a video switcher, digital recording equipment and computer with average or above average dexterity. Detect suspicious behavior. Write reports in a factual manner using effective and professional terminology. Maintain excellent vision and hearing. Ability to lift and carry 25 lbs. or more in Surveillance and related equipment Ability to access areas of installation of Surveillance equipment - ceilings, attics, etc. Non-physical - must possess: Specific knowledge of all areas observed - including, but not limited to rules, procedures, cheating methods and card counting schemes. Knowledge of Nevada gaming regulations and statutes and a thorough understanding of all departmental policies and procedures. Self-motivation and be a team player. Minimum of 1 year of Surveillance System experience in providing maintenance, repair and installation of NVRs, video monitors, video cameras, pan/tilt motor and gears, system processor and controls, along with surveillance systems peripheral equipment. Proficiency in Microsoft Office and have substantial computer skill (programming and troubleshooting). Ability to obtain or currently possess American Dynamics certificates (current technicians must obtain the required certifications by 2019): Enterprise Certify Installer Course. Basic Max 100 / Video Blox training. Pro-Watch Certified Installer course. Fiber optic Certified Technician. Network Certified Technician EDUCATION/EXPERIENCE: Candidates/Employees must possess at least two (2) years of casino experience in the video surveillance of table games, slots, hard and soft count rooms, cashiers and related areas. New hires (or Trainees) not meeting these criteria will be required to complete all required functions at their own expense or through the department. Trainees require no experience but Surveillance will consider education in a related field (i.e. Criminal Justice). Trainees will also be required to sign off on a rigorous testing procedure as outlined in this policy and procedure documented within. Associate Degree in Electronics Engineering or equivalent work experience. Working knowledge of computer software programs and digital video recording equipment & software. CERTIFICATE/LICENSE: Employment eligibility for the United States. Valid Nevada Gaming License. Must obtain certificates Enterprise Certify Installer Course. Basic Max 100 / Video Blox training. Pro-Watch Certified Installer course. Fiber optic Certified Technician. Network Certified Technician WORKING CONDITIONS: May be exposed to hot, cold, smoky conditions

Who we are: At the United Center, we bring excitement to life through sports, entertainment, and community. Home to the Chicago Bulls (NBA) and Chicago Blackhawks (NHL), we've welcomed over 70 million fans and host more than 200 events annually, from premier sporting events and concerts to family shows and special industry events. In the role as the Network Technician , you will help our team bring the next round of stories to life on the United Center campus. Ready to take center stage? The Network Technician plays a vital role in keeping our systems connected, secure, and performing reliably. You'll manage network hardware, monitor and optimize performance, and provide technical support to ensure a seamless experience for users. This role also offers opportunities to collaborate with vendors and teams across the organization and provide hands-on engineering support for evening events. What you'll do: Maintain all network switching, routing, wireless hardware, and remote connectivity ensuring security and reliability. Perform onsite evening event support and engineering. Monitor and diagnose performance issues with the network architecture. Provide technical assistance and support to end-users having network-related issues. Defines, documents, and enforces system standards. Maintain knowledge of current industry standards through continued training and certifications. Function as liaison between vendors, consultants, and business partners. Collaborate with any contractors or employees whose work is necessary for the above goals. What you'll need: Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field. 2+ years of network experience. Proven experience managing large and complex networks. Proficiency in networking and voice protocols, including TCP/IP, VoIP, DNS, and DHCP. Strong understanding of wireless infrastructure. Knowledge of installing and troubleshooting various cable types, including copper and fiber optic. Strong organizational and time-management skills. Ability to work cooperatively with others. CCNA or equivalent certifications are preferred. The pay range for this role is $65,000-70,000 annually. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location. The total compensation package for this position may also include annual performance bonus, 401K retirement plan with company match, paid time off and commuter benefits. Additional perks include access to our state-of-the-art gym with free fitness classes, catered meals, fun events and free parking.

Who you are: You have 5+ years of Customer Service experience under your belt and are looking for your next challenge in a hyper-growth, fast-paced, industry disrupting, SaaS company. You are excited to work with emerging technologies and modern tech stack with a collaborative team, where you will have a direct impact on the customer experience. Does this sound like you? If so, keep reading and apply today!What you'll do: Become a Technical escalation and resource for the CS team. Convert technical details into thoughtful understandable Customer responses Identify, reproduce, and document bugs for the engineering teams Make active contributions to help achieve team goals and successes Complete Level 2 support for customers and identify whether the customer request is related to user error, a bug, customer training, or a product feature Assist the Professional Services team as needed with technical implementations. Effectively resolve customer inquiries in a considerate and timely manner via email, chat, and phone What you have: Technically oriented - willing to learn new systems quickly and savvy in tools like Postman, API, Dev Console, Kibana Experience as an Encompass Admin Passionate about customer support and about the role it plays in making a customer-centric team successful Ability to communicate technical problems in a elegant and tactful way Strong communication and writing ability Empathy, diplomacy, tact, and poise under pressure when working through customer issues Why join Polly? We are attacking a trillion-dollar market with gross inefficiencies and seeking to transform the way an entire industry operates We have an experienced leadership team that previously built large and impactful platforms Outstanding opportunity for professional growth and upward mobility Direct engagement with the decision makers and senior business leaders Competitive salaries 100% paid medical/vision/dental/disability/life insurance for full time employees Flexible vacation Hybrid environment; 3x weekly in an innovation hub in Dallas, TX Let's get to know each other. Polly has pioneered the next generation of mortgage capital markets technology with its cutting-edge, data-driven platform. Its enterprise-grade solutions, including the industry's only cloud-native, commercially scalable product, pricing, and eligibility (PPE) engine and first-of-its-kind Polly/™ AI platform, empower the nation's top banks, credit unions, and mortgage lenders to increase profitability, automate workflows, and revolutionize the loan officer and broker experiences. As a mortgage technology trailblazer, Polly is committed to driving meaningful value and ROI through best-in-class innovation that enables unlimited configurability, flexibility, granularity, and scalability. Polly was founded by a seasoned team of mortgage capital markets and technology experts and is headquartered in San Francisco, California. Recognized as a pioneer in mortgage capital markets, as well as in culture and career development, Polly was named to Forbes' America's Best Startup Employers in 2025. This evaluation was based on three key criteria: Employer Reputation, Employee Satisfaction, and Company Growth. To learn more, follow Polly on LinkedIn or visit ************* Polly is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, age, color, national origin, religion, sex, gender identity, sexual orientation, marital status, pregnancy status, disability status, veteran status, or any other legally protected status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Beware of recruitment scams impersonating the Polly brand or our employees. Our team communicates only through official Polly channels, and we will never ask for sensitive information over text or conduct text-only interviews. If you are ever suspicious or in doubt, reach out to us directly at *******************. We care deeply about this network and your experience.

Support, troubleshoot, document, and maintain cloud or enterprise financial software applications (e.g., Oracle Fusion, Blackline, Anaplan) in support of business objectives. Work across IT teams to ensure the applications are configured to fully utilize available technologies. Work with stakeholders to identify opportunities to improve business processes and enhance productivity by leveraging available technologies. Work with stakeholders to create custom reports to better utilize system information. Maintain user accounts, permissions, and complete access requests as needed. Review software update release notes, ensure compatibility, communicate feature changes to stakeholders and end users, and schedule updates to the system. Support new implementations, integrations, and enhancements across all platforms. Essential Functions of the Job * Configure, support, troubleshoot, and maintain cloud enterprise software applications 60% * Act as escalated support for end-users who are experiencing difficulties in using systems. Research and identify the root causes for problems and own their resolution. Engage vendor support as needed. * Act as a technical and functional expert and power user to the organization in all supported applications. * Demonstrate ability to pay persistent attention to detail, while maintaining an overall view of the situation and the "big picture" * Ensure documentation is current on all new and existing applications and processes * Load, manipulate, audit, and report on data and make complex mass changes, conversions, or other direct data updates to data, as considered necessary. * Establish and monitor processes to assess the quality of data and monitor the use of data throughout the organization * Propose, document, and implement new or revised processes to improve data integrity and promote the consistent use of data * Assist with broadening internal knowledge of application configurations through knowledge transfer training and documentation * Coordinates and performs in-depth QA tests, including end-user reviews, and test script execution for modified and new systems * As the subject matter expert, support business partner initiatives including implementations of new technology, integrations and optimizations within existing tech stack. 30% * Coordinates with Red Robin staff to evaluate system capabilities and translate operational requirements into configuration and developmental changes * Actively participate in the application communities, training and regional user groups to ensure awareness of current trends and innovation * Provide frequent and clear communications regarding the status of initiatives, keeping stakeholders informed of changes and work that is in progress * Be resourceful in a fast-paced environment * Work closely with product owners and leadership to ensure product innovation and solutions are current and in line with strategic direction * Appy technical expertise and data analysis to support solution design. * Provide reporting for end users to ensure data driven decisions are being met Additional Responsibilities 10% * Execute user access requests as needed. * Execute offboarding activities as needed. * Support quarterly/yearly SOX audit activities * Other duties as assigned by Supervisor Compensation Range: $116,300.00 - $160,025.00 Red Robin is an Equal Opportunity & E-Verify Employer