Internet ecommerce specialist job description

We're not just expanding our footprint across the country. We're also growing across the web, which allows our customers to buy our products faster and more conveniently than ever before. And from planning to pricing, it's our eCommerce team that keeps our digital strategy in motion. Help us blaze bold new trails and find innovative ways to connect our customers to quality products.

In this role, the eCommerce Specialist will oversee ALDI’s online product catalog and to ensure that the product information is as up-to-date as possible. The ideal candidate will have experience working with product level data and work cross-functionally with the Buying department. In this role, you will collaborate with other business teams to ensure that the online storefront shows appropriate inventory. In addition to overseeing product accuracy online, you will work with project teams to ensure the Curbside pickup process is a seamless shop-to-customer experience. The objective of this role is to oversee product category performance for the online storefront.

Full-Time
Aurora, IL
This role is eligible to participate in ALDI’s Hybrid Work Program, which allows remote work up to 3 days per week (i.e., work remotely up to 3 days per week; work in-office at least 2 days per week)


Duties and Responsibilities:
Must be able to perform duties with or without reasonable accommodation.


• Applies data mining techniques to extract actionable insights from large-scale, high-dimensional data on regular and or ad hoc basis.
• Maintains a thorough understanding of the company and Buying department to effectively communicate product information and availability online.
• Utilizes data presentation software to clean, transform, and visualize actionable information for the business.
• Develops thorough analyses, quantifying the results of business strategies and approaches.
• Compiles data from disparate sources, leveraging both qualitative and quantitative, to build holistic views of eCommerce program: including user experience, efficiencies metrics and key performance indicators.
• Utilizes various computer applications for database management, report generation and tracking spreadsheets.
• Serves as the primary liaison between internal Buying teams and Customer Interaction teams in coordination of direct leader.
• Distills complex analyses into presentations and recommendations for non-technical business units.
• Works cross-functionally with internal analytics teams to align analysis measurement methodologies and reporting strategies.
• Communicates technical needs and requirements into specific deliverables for the IT development team.
• Leads or supports training for team members.
• Collaborates with team members and communicates relevant information to direct leader.
• Upholds the security and confidentiality of documents and data within area of responsibility.
• Other duties as assigned.


Job Qualifications:
ALDI Acts Competencies:
Perform within ALDI Acts competencies as outlined below.


• Drives for Success: Seizes opportunities and proactively takes concrete actions to complete tasks. Goes the “extra mile” and persistently overcomes obstacles to improve outputs.
• Focuses on the Customer: Seeks to understand underlying customer needs to create value. Drives the team to maintain focus on customers.
• Focuses on Quality: Takes an efficient, analytical approach to solve problems or produce outputs in an accurate and timely manner. Ensures quality and accuracy of results.
• Manages and Supports Projects: Effectively plans, executes and supports project needs to support management and the larger ALDI business.
• Organizes and Executes with Accuracy: Leverages a systematic, efficient and organized approach while ensuring quality and accuracy of results.


Job-specific Competencies:
Knowledge/Skills/Abilities


• Gives attention to detail and follows instruction.
• Ability to stay organized and multi-task efficiently.
• Ability to work both independently and within a team environment.
• Establishes goals and works toward achievement.
• Effective time management; maximizes productivity.
• Develops and maintains positive relationships with internal and external parties.
• Excellent verbal and written communications skills.
• Prepares written material to meet purpose and audience.
• Analyzes and interprets data.
• Proficient in Microsoft Office Suite.


Education and Experience:


• Associate's Degree in Business, eCommerce or a related field required.
• A minimum of 3 years of relevant experience required.
• Or, a combination of education and experience providing equivalent knowledge.
• Experience in eCommerce, Retail Strategies and/or Competitive Data preferred.
• Experience with product category data is a plus.


Physical Requirements:


• Work is performed in an office environment where a computer, telephone and other office equipment are used as needed to perform duties.
• Regularly required to sit, reach, grasp, stand and move from one area to another.
• Constantly and repeatedly use keyboard/mouse.
• Occasionally required to push, pull, bend, lift and move up to 25 lbs.


Travel:


• No travel required.
ALDI offers competitive wages and benefits, including:
401(k) Plan Company 401(k) Matching Contributions Employee Assistance Program (EAP) PerkSpot National Employee Discount Program
In addition, eligible employees are offered:
Medical, Prescription, Dental & Vision Insurance Generous Vacation Time & 7 Paid Holidays Short and Long-Term Disability Insurance Life, Dependent Life and AD&D Insurance Voluntary Term Life Insurance
Click here to learn more about the benefits ALDI has to offer


ALDI is committed to equal opportunity for all employees and applicants. As a proud Equal Opportunity Employer (EOE), we do not discriminate based on race, color, national origin, ancestry, citizenship status, religion, sex, sexual stereotyping, sexual orientation, gender, gender identity, gender expression, age, marital status, mental or physical disability, medical condition, genetic information, military or veteran status, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), or any other protected characteristic. Employment may be contingent upon ALDI's receipt of an acceptable and job-related drug test, motor vehicle report, and/or reference check, as applicable and permissible by law.

The Specialist of Ecommerce Performance will be responsible for surfacing actionable insights based on quantitative and qualitative data for Inspire Brand's Digital Experience Performance (DXP) team. This role will specialize in understanding Inspire Brands' ecommerce websites/apps' business performance, reporting findings, and making recommendations that drive conversion growth for the channels.

This is a critical role with the DXP team, and key to Inspire's journey in elevating and growing our existing suite of digital solutions. To assist with delivering on our aggressive multi-year roadmap and priorities, you will partner closely with other Digital Experience Performance team members, as well as our Brand Digital and Product teams to deliver actionable performance insights with a focus on the ecommerce business - how menu, merchandising, content, and other business inputs perform within the channels.
**RESPONSIBILITIES**

+ Produce actionable insights around ecommerce business performance within the website/app experiences that improve performance through recommendation of menu & merchandising/marketing optimizations, testing, or implementation of brand business strategies

+ Consistently monitor core performance metrics, research competitors, and leverage production environments to identify opportunities for exploration or testing

+ Maintain expert level knowledge of the menu, merchandising, and marketing impact to Inspire Brands' ecommerce websites and apps

+ Measure menu & merchandising testing results within team SLA timing after test completion, and make actionable recommendations to business partners based on findings

+ Translate data-driven insights into clearly communicated stories for stakeholders to leverage and action upon

+ Share insights through presentations to wide array of cross-functional stakeholders, from daily partners to executives

+ Support business stakeholders with ad hoc reporting that informs prioritization of product enhancements or business objectives

+ Demonstrate an understanding of the QSR industry and how various business factors impact performance of core ecommerce and experience KPIs

+ Develop and maintain strong relationships with key stakeholders and partners both within the DXP team and cross-functionally across Inspire

**EXPERIENCE & EDUCATION QUALIFICATIONS**

+ Bachelor's degree required

+ Minimum 2 years of website/app analytics experience, strongly preferred to be within ecommerce business

**REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES**

+ Self-starter that can operate with mix of autonomy and guidance from managers

+ Inquisitive nature and passion for solving problems

+ Strong analytical and problem-solving skills

+ Ability to leverage website and app experience performance tools (Google Analytics, Omniture, Webtrends, etc.) and Behavioral/survey tools (Hotjar, Apptentive, etc.)

+ Proficiency in core Microsoft Office tools (Excel, Word, PowerPoint)

+ Ability to work in a fast-paced, highly collaborative environment on complex and varied assignments across multiple stakeholders

+ Strong verbal and written communication skills for interaction with leadership, peers, staff, and vendors, and strong attention to detail

+ Experience in data visualization tooling (Tableau, Google Data Studio, Power BI) and/or tag management (Tealium, Google Tag Manager, etc.) is a nice-to-have

_Inspire Brands is a multi-brand restaurant company whose portfolio includes nearly 32,000 Arby's, Baskin-Robbins, Buffalo Wild Wings, Dunkin', Jimmy John's, Rusty Taco and SONIC Drive-In restaurants worldwide._

_We're made up of some of the world's most iconic restaurant brands, but we're much more than just a restaurant company. We're a team of hundreds of thousands who individually and collectively are changing the way people eat, drink and gather around the table. We know that food is much more than a staple-it's an experience. At Inspire, that's our purpose: to ignite and nourish flavorful experiences._

Established in 1984 as Midwest Air Technologies, Inc. (MAT Holdings, Inc.) is a $1.4 billion multi-national company with manufacturing operations, distribution centers and sourcing offices worldwide. The company's core businesses include the production, sales and service of products in the fencing and hardware, automotive and power equipment sectors. MAT is a family of companies and products offering countless opportunities enabled by our global presence in 12 countries and 18,000 employees.

The eCommerce Specialist will be responsible for driving and growing sales with Amazon Vendor Central. The eCommerce Specialist will be responsible for managing and visualizing data in Excel (inventory, pricing, fill rate reports), assembling/creating digital content for email marketing campaigns and monitoring the overall aesthetic of our sales channel presence.
Role Requirements

+ Confident working with large Excel files (VLookup, Pivot Tables, Charts & Graphs, Conditional Formatting etc.).

+ Possesses understanding of basic web technologies and software (browsers, basic HTML a plus, FTP, dropbox, MS office suite etc.).

+ Familiarity with SEO to monitor and optimize digital content and make suggestions to improve listing performance and health.

+ Familiarity with 1P vs 3P marketplaces.

+ Understanding of EDI & API technologies.

+ Manage & develop consumer-friendly content, ensuring relevancy and accuracy.

+ Follow brand guidelines and web style guides to uphold brand standards.

+ Participate in project brainstorming and concept development.

+ Participate in online strategy development with executive team.

+ Plan and manage online marketing calendars.

+ Update/Upload/Import/Export content managed areas (copy & media).

+ Investigate and report any operational/technical issues.

+ Produce status reports to track your efforts, tasks and timelines.

+ Ensure marketing content is current and refreshed as necessary.

Competencies

+ Proficient with Excel functions and formulas (VLookup, Pivot Tables, Charts & Graphs, Conditional Formatting etc.).

+ A thorough working knowledge of Amazon Vendor Central.

+ Data management experience.

+ Analytical skills.

+ Demonstrated ability to create and measure data-driven sales initiatives.

+ Ability to multi-task, prioritize workload and adhere to deadlines.

+ Ability to create channel sales analysis reports.

+ Work collaboratively with peers, teammates and management with minimal direction.

+ Excellent written and verbal skills.

+ Creativity and enthusiasm.

Qualifications

+ Above average Excel knowledge.

+ Bachelor's Degree or Associates Degree with 5 years of demonstrated experience.

+ 3rd party marketplace experience a plus; Amazon Seller Central and eBay Motors.

+ Basic understanding of SEO best practices.

All your information will be kept confidential according to EEO guidelines.