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  • Hematology Clinical Account Manager/ Sr. Clinical Account Manager (Cleveland, OH)

    Sobi-Swedish Orphan Biovitrum AB (Publ

    Remote internet manager job

    Statistics show that women and underrepresented groups tend to apply to jobs only if they meet 100% of the qualifications. Sobi encourages you to change that statistic and apply. Rarely do candidates meet 100% of the qualifications. We look forward to your application! At Sobi, each person brings their unique talents to work as a team and make a difference. We are dedicated to developing and delivering innovative therapies to improve the lives of people who live with a rare disease. Our edge comes from our team of people and our commitment to patients. Our Mission And Culture At Sobi North America Get Us Excited To Come To Work Every Day, But Here Are a Few More Reasons To Join Our Team Competitive compensation for your work Generous time off policy Summer Fridays Opportunity to broaden your horizons by attending popular conferences Emphasis on work/life balance Collaborative and team-oriented environment Making a positive impact to help ultra-rare disease patients who are in need of life saving treatments Job Description The Clinical Account Manager (CAM) acts as the primary customer contact for sales demand creation by executing marketing strategy and promoting Sobi products as lead by the Regional Sales Director. In this strategic role, the CAM provides current and comprehensive clinical knowledge of Sobi's products and effectively communicates the on-label clinical benefits of the products. As a sales leader, the CAM is expected to achieve territory sales by executing Plan of Action (POA) marketing strategies, which includes delivering branded sales messages to customers, representing Sobi at local meetings, and achieving or exceeding sales targets. Please note this is a remote position but candidate must reside within the territory (Cleveland, OH) Responsible for representing Sobi's products and services to a defined customer base, generating and growing sales and consistently achieving or exceeding sales goals within a specific geographic area and actively promotes the appropriate use of Sobi products to healthcare professionals in accordance with all Corporate, PhRMA, and OIG guidelines Comprehensive understand of Sobi and competitor products in their therapeutic area, and an in-depth knowledge of the disease states. Develops and implements a territory business plan to meet customer needs and achieve sales goals and weekly analysis of territory sales data to help prioritize physician targeting and ensure accurate reporting of physicians Strict compliance with all regulatory agencies, state, and federal law is required. Prepares territory budget plans for customer contacts, local symposia, and other miscellaneous external expenditures Assists in the identification and resolution of issues and opportunities and communicates proactively to sales and marketing management. Reports all adverse events to Sobi's Drug Safety department as appropriate per required guidelines Performs all administrative functions require of the position, including reporting call activity and customer information into the appropriate call reporting system in a timely manner, submitting expenses, etc. Qualifications Located within the territory BA/BS in business or science Minimum of 5 years' with dedicated hospital selling experience in the Pharmaceutical or Biotechnology industry, with minimum of 3 years' specialty sales experience in the Pharmaceutical or Biotechnology industry A CAM will have a minimum of 3 years' of biologics sales experience that will utilize a specialty pharmacy or 8 years with dedicated hospital selling experience. Experience with a transition of care/patient journey process from the hospital to the outpatient setting Demonstrated history of high sales performance Experience with single source pharmacies, reimbursement programs, managed care, and formulary Strong work ethic, ability to develop priorities, and manage time appropriately in a large, assigned geography. Travel within the assigned territory, including overnights, which could be as high as 40-50% in some cases. Must be based in, or located near given geographic territory (relocation will not be provided) This individual will also be responsible for accurately performing all administrative functions require of the position, including reporting call activity and customer information into the appropriate call reporting system in a timely manner, submitting expenses, etc., and travel within the assigned territory, including overnights, which could be as high as 40-50% in some cases. Must be based in or located in close proximity to given geographic territory (relocation will not be provided). Additional Information Compensation and Total Rewards at Sobi At Sobi, we are dedicated to providing our employees with a comprehensive and industry-competitive total rewards package. Our compensation philosophy is designed to recognize and reward talent, ensuring that your contributions are valued and reflected in your overall rewards. Benefits Your total compensation at Sobi goes beyond just your base salary and annual bonus. It also includes a robust suite of benefits, such as: A competitive 401(k) match to support your financial future. Tuition and wellness reimbursements to invest in your personal and professional growth. A comprehensive medical, dental, and vision package to prioritize your health and well-being. Additional recognition awards to celebrate your achievements. The base salary range for this role is 120,000 - 190,000. Each individual offer will be determined based on several factors, including your experience, qualifications, and location. Additionally, this role is eligible for both short-term and long-term bonuses, as outlined in the plan details. All Sobi employees need to demonstrate behaviors in line with Sobi's core values: Care, Ambition, Urgency, Ownership and Partnership. Are you ready to be on the Sobi team? Come join a culture that empowers every person to be the person that makes a difference for rare disease. Why Join Us? We are a global company with over 1,700 employees in more than 30 countries and are committed to the societies where we operate. With a deeply skilled management team directing our day-to-day wins, and a Board with a stellar track record, we're ready to take on the world's diseases, ailments and adversity. Our people believe they have the power to make a positive impact in others' lives because that's exactly what we do here. If you're seeking a career that taps into your talents in a way that makes the world a better, healthier place, we just may have a job for you. We know our employees are our most valuable asset, and our culture conveys that. We offer a competitive benefits package, to support the health and happiness of our staff. Sobi Culture At Sobi, we refuse to accept the status quo. This is because we have witnessed first-hand the challenges facing those affected by rare diseases, and have used this knowledge to shape our business to find new ways of helping them. As a specialized biopharmaceutical company, we are dedicated to rare diseases. And we see this focus as a strength. By effectively turning our research into ground-breaking treatments, we help make medicine more accessible and open up more possibilities for patients and more opportunities for those caring for them. This has been our approach since day one, but we know we can't change the world of rare diseases on our own. Accomplishing this requires strong partnerships with patients, partners and stakeholders across the entire value chain. Together, we define how our business can create solutions that serve the needs of those affected by rare diseases while facilitating sustainable growth. An Equal Opportunity Employer Sobi is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions at Sobi are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity, protected veterans and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status or protected groups by the laws or regulations in the locations where we operate. Sobi is an affirmative action and equal opportunity employer. Disabled/Veterans. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access this website to apply for a vacancy as a result of your disability. You can request reasonable accommodations by sending an email to ******************* COVID-19 Policy For the safety of our employees and all individuals with whom we interact professionally, Sobi North America requires all new hires in the U.S. to be fully vaccinated for COVID-19 with proof of vaccination status. We will consider requests for reasonable medical or religious accommodations, as well as any state-specific exemptions, as required by applicable law.
    $73k-118k yearly est. 1d ago
  • Territory Manager - Ohio

    Desmos Jewels 4.0company rating

    Internet manager job in Columbus, OH

    Job Title: Territory Manager - Ohio Department: Sales Reports To: Managing Director - North America About Desmos: Desmos is an emerging force in fine jewelry, combining Italian craftsmanship with contemporary design to create timeless, meaningful pieces. With a commitment to quality, innovation, and storytelling, Desmos is expanding its footprint in North America-and we're looking for an entrepreneurial Territory Manager to establish and grow our presence in Ohio. Position Overview: As the Territory Manager for Ohio, you will play a pivotal role in launching and building Desmos' presence from the ground up across the state. This is a unique opportunity to lead market development, forge strategic retail partnerships, and lay the foundation for long-term success in the territory. The ideal candidate will have at least 3 years of experience in the jewelry industry and currently reside in either Cleveland or Columbus. Key Responsibilities: Territory Development • Identify and onboard new retail partners and boutiques that align with the Desmos brand • Research market dynamics and build a go-to-market plan specific to the Ohio market • Cultivate a strong pipeline of prospects through networking, cold outreach, and referrals Sales Strategy & Execution • Develop and execute regional sales strategies to achieve targets • Conduct product presentations and sales pitches tailored to prospective partners • Negotiate and close initial orders and reorder opportunities • Cultivate strong, long-term partnerships to ensure account success and reorder growth • Track and analyze account performance to optimize strategy and sales potential Brand Building • Serve as a brand ambassador, introducing Desmos to a new customer base and retail landscape • Ensure consistent brand messaging, product placement, and storytelling at all retail touchpoints • Support in-store activations, seasonal campaigns, and regional events to drive awareness and engagement Account Management & Support • Provide retail partners with tools, training, and guidance to effectively sell Desmos products • Regularly visit stores to maintain visual standards, build relationships, and offer support • Act as a local resource for product education, merchandising, and brand messaging Qualifications: • Must reside in Cleveland or Columbus, Ohio • At least 3 years of experience in the jewelry industry • Highly self-motivated and driven to succeed-you're a natural go-getter who thrives in building something from the ground up • Strong organizational skills and the ability to manage time, priorities, and a large geographic territory • Excellent communication and interpersonal skills-you know how to connect with people and build lasting relationships • Comfortable with outreach, cold calls, and initiating conversations with new partners or clients • Open to frequent travel across the region (70-80% travel) • Tech-savvy and adaptable; able to work with CRM systems, spreadsheets, and digital tools
    $21k-39k yearly est. 5d ago
  • Account Manager - Remote

    INDI Staffing Services

    Remote internet manager job

    At INDI, we're passionate about empowering individuals and businesses worldwide. Our cutting-edge recruiters connect leading companies with top talent, fostering a dynamic environment where innovation thrives. Join us in shaping the future of work. At INDI, we're passionate about empowering individuals and businesses worldwide. Our cutting-edge recruiters connect leading companies with top talent, fostering a dynamic environment where innovation thrives. Join us in shaping the future of work. Overview of the role: The Account Manager position focuses on building lasting client relationships through strategic needs identification and compelling service presentations. This role combines revenue growth initiatives with relationship management, requiring expertise in negotiation, deal closure, and strategic account planning while conducting market research to identify expansion opportunities. Key responsibilities: - Conducting in-depth research on prospects and identifying potential business opportunities. - Using proprietary sales tools to contact and convert leads into clients. - Contacting potential clients via email to establish rapport and set up meetings. - Reaching out by phone and holding quality conversations to generate qualified prospects. - Working closely and collaboratively to develop and implement appropriate prospect strategies and plans. - Working internally with Sales Management and Marketing teams to ensure proper quality and quantity of presentations. - Providing complete and appropriate solutions to boost revenue growth and profitability. - Presenting, promoting, and selling services using solid arguments to existing and prospective customers. - Establishing, developing, and maintaining positive business and customer relationships. Requirements: - Account Management Experience: 5+ years in account management, client partner, or engagement manager positions within the IT/Tech Industry. - Relationship Development: Proven track record in closing deals and cultivating long-term client partnerships. - Communication Excellence: Outstanding selling, communication, and negotiation abilities. - Organizational Skills: Strong prioritizing, time management, and organizational capabilities. - Additional skills preferred: - Technical Background: Previous experience as a Software Engineer with Computer Science, Software Engineering, or IT-related degree. - Industry Network: Established connections with potential clients in the IT industry or other verticals. What to expect from us: - Home Office Setup: Complete hardware and software provision for your workspace. - Flexible Hours: Design your own work schedule for optimal work-life balance. - Paid Leave: PTO, parental leave, and other special leaves. - Competitive Compensation: Excellent package including base salary and commissions, well above market average. - Healthcare Coverage: Vision and Dental benefits. - Life Insurance: Comprehensive coverage. - 401K Plan: Retirement savings program. - Sales Support: Strong sales operations, travel and events coordination teams. - Growth Opportunities: Advance at the pace of your learning curve. - Diverse Environment: Multicultural work setting. - Innovation Culture: Resources and support for professional development. If you are interested in being part of a team composed of the best professionals and working 100% goal-oriented in an innovative environment, do not hesitate to apply! Benefits: • Flexibility: Choose where and how you work for enhanced creativity and innovation. • Tailored Compensation: Personalize your earnings to suit your financial goals. • Tech-Driven Tools: Access cutting-edge resources for seamless collaboration and productivity. • Autonomous Workflow: Take control of your schedule to achieve work-life balance. • Well-being: Enjoy generous leave policies for rest and rejuvenation. • Diversity & Inclusion: Thrive in a diverse and inclusive environment. • Collaboration: Engage with industry leaders for collective growth. • Development: Access mentorship and growth opportunities for continuous advancement. If you are interested in being part of a team composed of the best professionals and working 100% goal-oriented in an innovative environment, but with the structure and resources of a multinational market leader, do not hesitate to apply!
    $60k-106k yearly est. 4d ago
  • Account Manager -Chicago South

    Bako Diagnostics

    Remote internet manager job

    Chicago South / Northwest Indiana Sales Account Manager The primary accountability for the sales function and for the Sales Account Manager individually is to drive profitable growth within their assigned geography in a manner consistent to corporate mission and values. A high performing Sales Account Manager delivers profitable organic growth through the use of consultative practices that educate a prospective customer on the clinical utility of Bako's products and services. The Sales Account Manager holds lead accountability for acquiring and retaining new customers (those within their first year of using Bako). A Sales Account Manager should leverage available resources to create and implement tactics to achieve the company's revenue and activity targets within their assigned geography. The Sales Account Manager is ultimately responsible for the revenue performance of their geography. Knowledge, Critical Skills/Expertise, Position Requirements (Education, Experience, Licensure/Certifications) • Completed a professionally administered consultative sales course, e.g. Integrity Sales • Demonstrated ability to learn complex technical topics & articulate what was learned well. Ideal candidate will have knowledge of basic life sciences. • Demonstrated experience in working independently with attention to detail • Ability to learn and employ software platforms that are required, e.g., Salesforce, Microsoft Office • Bachelor's degree or equivalent required • Two to five years of sales experience • Health care services experience a plus • Demonstrated analytical skills; capacity to use workflow tools and salesforce automation • Experience in Clinical/Anatomic Laboratory (particularly Podiatry or Dermatology) is a plus Tasks, Duties and Responsibilities • Interacts with physicians, employees and clients in a positive manner consistent with the mission and values of Bako Diagnostics. • Clinical Utility/Consultative Selling: The Sales Account Manager as their primary skill/attribute will possess a deep understanding of the clinical utility of Bako/Strata/CTS products and services. The Sales Account Manager will use a consultative process, specifically Integrity Sales, to outline how the clinical utility of the company's products and services will serve to meet the need of a prospective customer and their patients. The Sales Account Manager will stay abreast of best practices in consultative sales as well as the clinical utility of all existing and new products developed. • Initiative/Drive: The Sales Account Manager is internally motivated to serve our customers and his colleagues. The Sales Account Manager will support the appropriate strategies and tactics entered into by the company and its management (internal and external audiences). The Sales Account Manager will support the esprit de corps within their team that is consistent with company's values. The Sales Account Manager ensures that he/she is well trained, well informed and aligned to company's objectives. Docusign Envelope ID: 8F3F50DC-8CB3-4FDD-A668-4EF65F17F863 • Tools & Processes: The Sales Account Manager is capable of utilizing the company's tools to improve the allocation of their personal resources. Salesforce.com and the functionality within are critical to the success of the Sales Account Manager and the company. The Sales Account Manager will ensure that they engage fully in all training and become wholly facile with the tool. The Sales Account Manager will understand and use the analytical tools the company has developed for the use of the Sales Account Manager to improve outcomes (request training where the Sales Account Manager does not have appropriate skill sets) and update Salesforce.com as directed by the Director of Sales. • Company: The Sales Account Manager will complete all required training and operate within all established company policies and compliance guidelines. The Sales Account Manager on occasion will contribute to cross-functional teams that advance the completion of projects. The Sales Account Manager communicates appropriately, promptly, succinctly and through appropriate tools to internal team. The Sales Account Manager will be cognizant of all relevant company goals and specifically the expectations of performance for their role. The Sales Account Manager will operate within established expense budgets and guidelines. • Customers & Markets: The Sales Account Manager will be an advocate for customer needs. The Sales Account Manager will have the capacity to concisely frame market information for improvement of the company's performance. The Sales Account Manager is capable of articulating the market/customer information in a manner that those outside the commercial function will understand, e.g. what, who and meaning to the company. The Sales Account Manager is encouraged to engage with Company and industry content on LinkedIn, which is emerging as the leading social media platform for the podiatry industry. Working Conditions Remote work arrangement. Travel within established territory is required to manage sales territory. Occasional overnight travel may be required to attend medical conferences and corporate meetings. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, use hands, reach with hands and arms, and talk or hear. The employee is occasionally required to stand, walk and stoop, kneel, or crouch. The employee may occasionally lift and/or move up to 30 pounds (as needed during trade shows). Positions Supervised No formal supervisory responsibilities. Requirements listed are representative of minimum levels of knowledge, skills, and/or abilities. This position description is not meant to imply that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform any other job duties requested by the supervisor. Employee
    $52k-88k yearly est. 5d ago
  • Sales Manager (Pet Industry, Key Accounts & Regional Chains)

    HICC Pet

    Remote internet manager job

    About Us We are a dynamic, growth-driven pet care brand dedicated to creating high-quality, science-backed pet products (grooming and wellness essentials) for North American pet parents. As we expand our market footprint in the pet specialty and regional chain space, we're seeking a results-oriented Sales Manager with deep pet industry expertise and established relationships in North America's key pet retail channels. This remote role will own our most critical accounts and regional partnerships, driving revenue growth through strategic channel management and data-informed product curation. Key Responsibilities Key Account Management & Relationship Growth Own end-to-end sales for tier-1 pet retail accounts, including PetSmart, Pet Supplies Plus, Mud Bay, and All the Best extra, leveraging existing relationships with decision-makers (e.g., category managers, regional buyers) to expand product distribution, negotiate favorable terms (pricing, promotions, shelf placement), and hit annual sales targets Conduct proactive account maintenance: lead quarterly business reviews, resolve supply chain or merchandising issues, and co-create joint marketing initiative to boost sell-through. Regional Chain Development Identify and onboard high-potential regional pet retail chains by tailoring pitches to their unique shopper demographics. Build long-term loyalty with regional partners through personalized support: aligning product assortments with local pet trends, providing in-store training for staff, and optimizing inventory levels to avoid stockouts. Channel Strategy & Product Curation Demonstrate sensitivity to channel-specific needs: curate product assortments that fit each retailer's positioning and adjust strategies based on shopper insights Develop data-backed channel strategies: analyze POS data and sales trends to identify growth opportunities and outperform competitors. Deep Channel Operations & Cross-Team Collaboration Oversee end-to-end channel operations: coordinate with supply chain teams to ensure on-time delivery to retail distribution centers, work with marketing to align brand messaging with retailer campaigns, and train internal teams on account-specific requirements. Forecast sales performance for key accounts and regional chains, track pipeline progress, and report monthly/quarterly results to the leadership team. Required Qualifications Pet Industry Expertise: 5+ years of sales experience in the North American pet industry, with a proven track record of managing pet specialty or regional retail accounts. Prior experience with PetSmart, Pet Supplies Plus, Mud Bay, or All the Best is a must. Channel Relationships: Established, active connections with decision-makers at target accounts (e.g., national category buyers, regional managers) - ability to leverage these relationships to accelerate partnership growth. Strategic & Curation Skills: Demonstrated ability to develop channel-specific strategies and curate products that drive sales. Remote Work Readiness: Proficient in remote collaboration tools (CRM platforms like HubSpot) and self-motivated to manage accounts across North America and Canada. Data Fluency: Comfortable analyzing sales data, POS trends, and shopper insights to inform decisions (experience with retail analytics tools a plus). Preferred Qualifications Experience scaling regional pet chains from 5+ locations to 100+ locations. Familiarity with pet industry trends (e.g., Health & Wellness, Supplement, Solution treatment) and how to align them with channel needs. HICC America Corp. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to status as a protected veteran or a qualified individual with a disability, or other protected status such as race, color, religion, sex, sexual orientation, gender identity, national origin or age. HICC America Corp. has adopted a drug-free workplace policy. Working under the influence of drugs or alcohol is not permitted. Any employment offer from HICC America Corp. is contingent upon the candidate having and maintaining a valid U.S. Work Authorization status throughout employment.
    $51k-94k yearly est. 3d ago
  • Sales Account Manager

    The Bazaar 3.7company rating

    Remote internet manager job

    Location: On-site at The Bazaar Headquarters// Remote Work Optional depending on experience and job fit. Job Type: Full-Time Compensation: Total On Target Earnings is 105K. 75K base +1% of sales (uncapped commission) About The Bazaar: The Bazaar is a 65-year-old, family owned, leader in the closeout and off-price distribution industry, specializing in consumer-packaged goods (CPG). With a strong reputation for sourcing and distributing high-quality products at unbeatable prices, we serve a diverse range of retailers and businesses. Our team is dedicated to delivering exceptional value and fostering long-term partnerships in the marketplace. Who this Job is perfect for: A person with Experience and Passion for CPG distribution selling to retailers, E-com, and Wholesalers around the world. A gritty and high energy salesperson who builds relationships very well. Someone who thrives in a family business environment. This is not a corporate culture, we believe in quick decisions, hustle, and total honesty. You will be judged on your effort and performance daily! You will spend a ton of time building meaningful relationships with your customers, this is a great job for someone who loves people. Position Overview: We are seeking a Account Manager to drive revenue growth, expand customer relationships, and manage key accounts in the closeout and off-price retail space. The ideal candidate will have a proven track record in sales, strong negotiation skills, and experience in CPG, distribution, or wholesale trade. This role requires a strategic thinker who can identify new opportunities, manage complex deals, and build lasting partnerships with retailers and suppliers. Key Responsibilities: In collaboration with leadership, develop and execute a strategic sales plan to expand market presence and revenue streams. Manage and grow existing customer accounts by identifying, selling and building strong relationships across all departments in your assigned national accounts. Actively seek new business opportunities at the national and regional levels. Build and maintain strong relationships with key decision-makers (C-Level) at retail partners. Negotiate pricing, terms, and contracts to maximize profitability. Stay ahead of industry trends, market conditions, and competitor activities. Collaborate with internal teams (procurement, logistics, and finance) to ensure seamless execution of deals. Meet and exceed sales individual and team targets through proactive pipeline management and customer engagement. Utilize CRM and ERP systems to track sales performance, customer interactions, and forecasts. Qualifications & Skills: Ideally you have 5-10 years of experience in sales, account management, or business development, preferably in CPG, wholesale, or closeout distribution. Strong negotiation, communication, presentation and interpersonal skills. Ability to manage complex sales cycles and close high-value deals. Proven ability to meet or exceed sales targets and revenue goals. Proficiency in CRM and ERP systems for tracking sales performance. Excellent analytical and problem-solving skills (Big deal these days) Detail-oriented and research-driven individual Outstanding time management and organizational skills. Ability to prioritize daily work flow well. Ability to travel as needed to meet with customers and attend industry events. Why Join Us? Competitive salary with performance-based incentives. No cap on earnings. Opportunity to work with a Family-owned company in a fast-paced industry. Collaborative team environment with opportunities for career growth. Exposure to a diverse portfolio of products and customers. You will build and run your own book of business. You will "eat what you kill", so to speak.
    $30k-47k yearly est. 1d ago
  • Sales Manager

    Newman Roofing, LLC

    Internet manager job in Sunbury, OH

    Newman Roofing Company, based in Central Ohio since 1992, has established itself as the region's most trusted roofing contractor. Known for expert craftsmanship and exceptional customer service, Newman Roofing prioritizes the needs and safety of families and communities. Offering reliable roof repair and replacement solutions, the company is dedicated to delivering high-quality, durable services, backed by a commitment to excellence and customer satisfaction. Role Description This is a full-time, on-site role for a Sales Manager located in Sunbury, OH. The Sales Manager will lead and manage sales operations by developing effective strategies to meet revenue objectives and strengthen customer relationships. Daily responsibilities include leading the sales team, setting achievable sales goals, monitoring performance, analyzing sales data, and maintaining strong customer relationships. Additionally, the Sales Manager will collaborate cross-functionally with teams to ensure seamless sales operations and deliver optimal client solutions. Qualifications Minimum 3 years of proven experience in sales management position Strong leadership and team management experience with the ability to mentor and motivate sales teams Excellent communication, negotiation, and relationship-building skills Experience analyzing sales metrics and using data-driven decision-making methods Ability to work independently and handle on-site responsibilities effectively Background in the construction or roofing industry is a plus Bachelor's degree in Business Administration, Sales, Marketing, or equivalent professional experience
    $51k-100k yearly est. 5d ago
  • Client Experience and Loyalty Manager | Remote, USA

    Optiv 4.8company rating

    Remote internet manager job

    will be fully remote and can be hired anywhere in the continental U.S. The Client Experience & Loyalty manager will drive the strategic development, operational execution and ongoing client experience lifecycle to increase customer satisfaction, loyalty, and lifetime value, as well as reduce churn. This role sits at the intersection of marketing, sales, service, and revenue operations, collaborating across internal teams to deliver go-to-market programs and the Optiv Promise. The primary goal is to build long-term relationships with clients to develop ongoing business and increase client satisfaction. How you'll make an impact * In partnership with the GTM team, own the voice of the client across all channels and touchpoints and serve as the point of contact for high-value or at-risk clients * Manage client satisfaction surveys. Use data to drive continuous improvement in client interactions and service delivery * Build an ongoing feedback framework to collect and assess feedback and provide ongoing improvements * Increase referral rate, i.e., client's willingness to recommend/refer Optiv * Expand existing Client Loyalty program to improve lifetime experience * Analyze customer data to track client behavior preferences and feedback to identify trends and opportunities * Foster a culture centered around client advocacy, responsiveness, and continuous improvement * Collaborate with enablement teams to ensure alignment of training offerings * Partner with finance and revenue teams to understand ROI of client retention strategies * In partnership with Sales and Enablement, operationalize and track the Optiv Promise * In partnership with the Portfolio Manager, stay on top of industry trends, technology, and client requirements to inform strategic direction * Monitor client engagement trends to identify attrition risks early * Implement best practices for onboarding, adoption, and customer lifecycle management * Collaborate with Marketing to provide recommendations on client events and provide executive support * Collaborate with Client Advisory teams to receive client feedback on existing offerings, understand customer adoption and client satisfaction, receiving and managing field feedback * Performs other duties as assigned * Complies with all policies and standards What we're looking for * Bachelor's Degree preferred or a related field * 4-7 years proven customer-facing sales, relationship management, escalation management, or customer success experience, preferably within the cybersecurity industry * Confident leading meetings with external executive stakeholders, making and influencing decisions, documenting progress, and resolving issues quickly and collaboratively * Familiarity with Salesforce Reporting, Dashboards, CPQ, and Opportunities is preferred * Experience in untangling complex processes, and providing succinct, data-driven recommendations to leaders * Proven success in building and maintaining relationships with senior leaders * Ability to clearly articulate information into simple, digestible, and actionable messages across all levels of the company, including the executive team, and bring people on the journey #LI-SM #LI-Remote What you can expect from Optiv * A company committed to championing Diversity, Equality, and Inclusion through our Employee Resource Groups. * Work/life balance * Professional training resources * Creative problem-solving and the ability to tackle unique, complex projects * Volunteer Opportunities. "Optiv Chips In" encourages employees to volunteer and engage with their teams and communities. * The ability and technology necessary to productively work remotely/from home (where applicable) EEO Statement Optiv is an equal opportunity employer. All qualified applicants for employment will be considered without regard to race, color, religion, sex, gender identity or expression, sexual orientation, pregnancy, age 40 and over, marital status, genetic information, national origin, status as an individual with a disability, military or veteran status, or any other basis protected by federal, state, or local law. Optiv respects your privacy. By providing your information through this page or applying for a job at Optiv, you acknowledge that Optiv will collect, use, and process your information, which may include personal information and sensitive personal information, in connection with Optiv's selection and recruitment activities. For additional details on how Optiv uses and protects your personal information in the application process, click here to view our Applicant Privacy Notice. If you sign up to receive notifications of job postings, you may unsubscribe at any time.
    $65k-113k yearly est. Auto-Apply 7d ago
  • Client Growth Manager - Americas

    Entravision 4.3company rating

    Remote internet manager job

    Smadex is the most advanced mobile-first programmatic solution for mobile user acquisition, performance CTV, and mobile retargeting. Trusted by leading advertisers across the globe, our AI-powered technology drives performance for top mobile gaming companies and high-growth brands. Founded in Barcelona in 2011 and acquired by Entravision (NYSE: EVC) in 2018, Smadex operates with a multicultural, globally distributed team and a culture defined by innovation, accountability, and growth. Client Growth Manager - Americas TEXAS | Full Time Summary To help us maintain & advance our strong position in the industry, Smadex is looking for a growth-oriented Client Growth Manager to lead and develop a portfolio of clients across North America. This is a remote position in the US. Your mission: As a Client Growth Manager, you will own a portfolio of North American clients and serve as their primary strategic partner. Your focus: drive measurable revenue growth, deepen client relationships, and consistently unlock new scale opportunities through cross-sells and up-sells. You will thrive here if you: Have a sharp eye for identifying growth initiatives to expand your portfolio of business Enjoy building long-standing customer relationships. Are energized by the evolving ad tech world, are adaptable, and thrive in a fast-paced dynamic team. Consider a growth-oriented mindset part of your DNA. Your day to day activities to enable customer growth include monitoring the performance of user acquisition, retargeting & CTV campaigns, collaborating closely with Sales & Ad Operations teammates to ensure alignment with client goals and performance, and spotting opportunities to expand and scale budgets. More about what you will do: Own and grow a portfolio of direct clients and agencies across diverse verticals, with clear accountability for revenue expansion, retention, and relationship health. Proactively manage portfolio performance: monitor daily KPIs, analyze UA/retargeting/CTV trends, and partner closely with AdOps to recommend optimizations aligned to client goals. Lead high-value client touch points: run weekly/bi-weekly check-ins, share performance insights, set next steps, and build confidence through consistent, proactive communication. Identify and activate growth opportunities: anticipate client needs, propose upsell/cross-sell solutions, and leverage Smadex capabilities to expand spend. Serve as the voice of the client internally: escalate blockers early, collaborate with Sales, AdOps, Product, and GCE teams, and ensure smooth execution across workflows. Produce and present strategic reviews including QBRs, wrap-ups, and post-mortems with clear recommendations and data-driven insights. Manage monthly billing and reconciliation including spend confirmations, dispute resolution, and revenue forecasting hygiene. Represent Smadex externally: travel for client meetings and industry events to strengthen partnerships and unlock new opportunities. Daily tools used: Google Suite, PowerBI (Microsoft Fabric) Slack, Salesforce, Smadex DSP. Benefits Competitive base salary + performance-driven incentive plan Flexible working hours & remote-first work environment Professional development and clear career pathing Highly engaged leadership and supportive team culture Comprehensive medical, dental, and vision benefits + 401(k) International travel opportunities Summer Fridays Inclusive, collaborative culture built on accountability and innovation Skills and Requirements 2-3+ years of Account Management, Client Growth, or equivalent experience, ideally within a DSP or mobile-focused programmatic environment. Strong programmatic knowledge including MMPs, tracking links, postbacks, APIs, SKAN/ATT, and DSP/SSP ecosystem familiarity. Exceptional communication skills (written and verbal) are mandatory Analytical strength and operational discipline: ability to identify trends, prioritize effectively, and manage multiple clients with organized rigor. Proactive, self-motivated growth mindset: you anticipate, communicate early, and drive solutions forward. Strong negotiation skills and confidence in managing client expectations. Comfort working across global time zones (particularly Smadex Barcelona HQ) and collaborating with multicultural teams. Ability and willingness to travel (valid passport required). *Please note that we do NOT provide VISA sponsorship. Candidates without a legal permit to work in the United States will not be considered. POSITION TYPE/EXPECTED HOURS OF WORK This is a Full Time position. Actual schedule and hours may vary. SUPERVISORY RESPONSIBILITY Reports directly to Sr. Director Client Growth- US Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Entravision Communications Corporation participates in the E-Verify system operated by the US Department of Homeland Security and the Social Security Administration and will use E-Verify to confirm work eligibility for all new hire employees. Entravision Communications is an Equal Opportunity Employer. We encourage women and minorities to apply
    $80k-99k yearly est. 2d ago
  • Client Insights Manager

    Carrum Health

    Remote internet manager job

    At Carrum, we are transforming how we pay for, deliver and experience healthcare. If you are passionate about changing healthcare and want to finally get rid of surprise bills, poor quality, and high prices, while thriving in an entrepreneurial, cutting-edge environment, we would love to connect with you. In 2014 Carrum reinvented the Centers of Excellence (COE) category in digital health. Today, 95% of the US population lives within 50 miles of a Carrum COE and our providers rank in the top 10% nationally. Our team's execution has been recognized by the venture community and we've raised more than $96M in aggregate from investors like OMERS, Tiger Global Management and Wildcat Ventures. Our impact has been externally proven in a 2021 RAND Corporation study and featured as a Harvard Business School (HBS) case study. As we continue to expand the team responsible for implementing and managing enterprise clients, we are looking for a Client Insights Manager to help us execute operationally. This role will play a critical role in our ability to support and maintain our growing book of business. Reporting to the Sr. Director of Client Success Operations, you will own key operational activities and be crucial in helping to manage the client lifecycle for Carrum's enterprise clients. This is a tremendous growth opportunity for someone looking to be challenged on a daily basis, learn from an experienced team, and build a career in Client Success. The Client Insights Manager will build and refine the analytical, operational, and educational foundation that enables Carrum's Client Success organization to deliver exceptional outcomes for our employer clients. This role blends data analytics, reporting strategy, instructional design, operational rigor, and cross-functional collaboration to elevate how our teams - and our clients - understand and use data. In this role, you will also design and optimize key reporting frameworks (e.g., ABRs, QBRs), enhance Tableau data sources, evaluate and implement CRM or reporting tools, and support CS operational processes across the organization. You will collaborate closely with Business Intelligence, Product, Analytics, Finance, Billing, Legal, Provider Operations, and other teams to ensure seamless workflows and data-driven decision-making. Additionally, the Client Insights Manager will support core Client Success operational workflows - including supplemental client reporting, patient escalation research, and cross-functional initiatives with Billing, Legal, Provider Operations, and other teams. As the organization grows, there will also be an opportunity to develop and deliver training programs for both internal Client Success team members and external clients. You will create curriculum, instructional materials, and courses that help new and existing CSMs understand reporting best practices, interpret data effectively, and communicate insights with clarity. The salary range for this role is $120,000 - $140,000 plus bonus, depending on level of experience and geographic location. You're excited about this opportunity because you will... Reporting, Insights & Analytics Design, maintain, and enhance client-facing reporting templates for ABRs, QBRs, and other client presentations. Evaluate third-party CRMs, analytics platforms, and workflow tools to improve automation and operational rigor. Improve and optimize Tableau data sources and dashboards to increase accuracy, reliability, and efficiency. Liaise between Client Success and BI/Product teams to define reporting needs and develop enhancements that make dashboards more intuitive and actionable. Translate complex data into clear, actionable insights that empower Client Success Managers and strengthen client storytelling. Provide insights-driven support for Carrum's largest enterprise clients, including ad hoc data requests and deep-dive analyses. Client Success Operations Create and improve operational procedures and workflows that enhance efficiency across CS operations. Lead implementation, configuration, rollout, and ongoing management of new tools, including documentation, enablement, and training. Serve as the internal subject-matter expert on CS tools, reporting systems, and operational processes. Partner with Finance to automate workflows and develop consistent, templated reporting. Lead or support cross-functional initiatives with Billing, Legal, Provider Operations, and others to streamline workflows and enhance the overall client experience. Offer occasional onsite event support as needed. Identify opportunities to reduce operational inefficiencies and strengthen data integrity across the organization. Develop and maintain documentation, playbooks, process standards, and instructional materials to ensure consistent execution and scalable team practices. Training, Education & Enablement Create and implement instructional materials, training modules, and courses for internal CS teams and clients-covering topics such as interpreting report data, generating meaningful client insights, and presenting data effectively. Develop onboarding curriculum for new CSMs to ensure strong foundational knowledge of reporting, analytics, and best practices in client storytelling. Centralize and standardize client training, providing consistent, scalable education that reduces the need for CSM-led one-off training. Facilitate live or recorded training sessions, workshops, and refreshers to build team competency in reporting tools, dashboards, and client insights frameworks. Develop playbooks, documentation, and learning resources that elevate team performance and knowledge retention We're excited about you because you bring… 5-8+ years of experience in Client Insights, Client Success Operations, Business Operations, Data Analytics, Training/Enablement, or a related field (healthcare experience a plus). Experience designing training programs, curriculum, or instructional materials-preferably within a technical, data-driven, or client-facing environment. Strong background in BI/reporting tools with expertise in Tableau (Looker, Power BI, or similar also beneficial). Experience evaluating, implementing, or administering CRM and workflow platforms (Salesforce, HubSpot, Gainsight, or similar). Demonstrated ability to manage complex, cross-functional projects from scoping to execution. Experience working with enterprise clients and supporting high-stakes client engagements. Advanced Excel/Google Sheets skills; SQL or strong data analysis experience a plus.. Exceptional analytical and communication skills-the ability to turn data into insights and insights into compelling narratives. Highly organized, detail-oriented, and able to manage multiple initiatives simultaneously. Comfortable working in a dynamic, fast-paced environment with evolving priorities. Why you'll love working with us... We're a hard-working, humble, and compassionate group motivated to solve the hard problems in healthcare today. You'll work with talented, experienced co-workers from companies like Booz & Company, Livongo, 98point6, Google, and Optum. We believe in using data to inform decisions, technology to make our jobs easier, and creative thinking to pave the future. We are working with some of the most recognized and esteemed names in the country. Top hospitals like Johns Hopkins, Mayo Clinic, Stanford Health Care, Scripps Health, and Rush Health have joined our platform. Employers who use our benefit include US Foods, United Airlines, and large public sector organizations like the self-insured schools of California, and the State of Maine. We empower team members to be autonomous and provide a collaborative environment where you get support and healthy feedback. You can bring your authentic self to work every day and are encouraged to help others do the same. We carve out time to let go of work to celebrate our successes and have fun. We're a remote-first company with employees all over the United States and two office locations in San Francisco and Chicago. We support our employees during the work day and beyond with flexible working hours, generous time off, paid parental leave, and opportunities to connect with coworkers both virtually and in-person. We embrace our team's diversity of thought, experience, and interests and know that doing so makes us stronger as a company. Carrum has an active employee-led Diversity, Equity, Inclusion, and Justice (DEIJ) committee and several employee resource groups (ERGs). Our ERGS help employees build stronger connections through social, educational, and community activities. You'll feel proud that the work you do each day directly impacts people's lives in big and meaningful ways. Other benefits: Stock option plan Flexible schedules and remote work Chicago and San Francisco offices available Self-managed vacation days, within reason Paid parental leave Health, vision, and dental insurance 401K retirement plan About Carrum We're a health tech company that brings value-based care to the masses. We help employers deliver a memorable patient experience, immediately lower healthcare costs, and drive better outcomes and achieve this through the power of technology and human-centered design. Since launching in 2014, we've partnered with Fortune 500 employers and top hospitals across the nation. We've been recognized by Harvard Business School and featured in TechCrunch, The Los Angeles Times, Washington Post, and Modern Healthcare. We believe we're only scratching the surface of our opportunity and we're looking for incredible people like you to help us realize our full impact. Carrum Health is an equal opportunity employer and encourages all applicants from every background and life experience.
    $120k-140k yearly Auto-Apply 9d ago
  • Strategic Client Manager - Global IP Network

    Nttlimited

    Remote internet manager job

    Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can grow, belong and thrive. The Strategic Client Manager is responsible for generating new revenue from the sale of high bandwidth IP transit services together with associated other value-added services, to ISPs and Internet-centric companies, both domestically and internationally. This role requires management and growth of large scale named accounts with significant analysis of technical and commercial terms as well as hunting for prospective new logos. The SCM will be responsible for leading the strategy and success of the customer's overall engagement with GIN, closely coordinating all activities with other functional teams within GIN. In this role you will: Generate new sales consistent with monthly NIMRR targets. Prepare commercial and technical service proposals and ensure such proposals are technically and commercially sound. Develop and maintain strong relationships with key business executives and stakeholders in prospect and customer organizations. Development of close working relationships with NTT international affiliate companies Work closely with Sales Engineering, Customer Solutions, Order Management, Operations, and other key eco-system team members to drive successful and meaningful customer experience with GIN. Development of a quarterly business plan consistent with department objectives. Track, manage, and report ongoing activity relative to plan. Flexibility to work outside of standard 8am-5pm local time zone hours. Ability to travel up to 50%, or as needed. This role is perfect for you, if you: Good knowledge of key global IP Networks & Service providers, Ethernet service offerings, CDN and DDoS services. Must have advanced technical understanding of IP transit concepts like ASN, BGP and peering and positioning value with purchasers. Minimum of 5-7 years of sales experience selling to wholesale consumers of bandwidth including but not limited to gaming, hosting and CDN companies. Good knowledge of all Microsoft Office applications. Good knowledge of Salesforce.com or similar CRM. A track record of over-achieving sales quotas Bachelor's Degree in Business, Marketing, Finance, or a related field preferred. Skills and Core Competencies Development of complex multi-component business solutions within the Technology and/or ISP industries Successful track record with Wholesale and/or Major Accounts - experience with global sales preferred A track record of over-achieving sales targets Thorough understanding of the underlying technologies and economics of the Internet. Must be familiar with the unique technical requirements of large network customers. Excellent communication skills, both verbal and written. Must be able to efficiently communicate to senior management both within and outside the company. Ability to prepare and deliver professionally structured and written customer proposals with limited supervision. Ability to work efficiently with finance, sales engineering, legal, IP engineering resources Flexibility to work outside of standard 9am-6pm local time zone hours. Travel, as permitted, to customer meetings, trade events and other business events as may be required Working Conditions: This is a home office-based position, with some travel for company/sales meetings as well as to client sites. Flexibility to work outside of standard 9am-6pm local time zone hours may be required at times to support this global team. Target Base Salary: $110,000-$130,000K (based on experience) plus variable commissions. NTT intends to offer a base pay within this range dependent upon factors such as experience and job-related requirements. Base pay is one part of the Total Rewards offerings that NTT provides to employees. We also provide benefits offerings to include medical, dental, vision, life insurance, supplemental life insurance, spouse and child life insurance, STD, LTD, Flex Spending Accounts and the Company's 401(k) retirement plan. Join our growing global team and accelerate your career with us. Workplace type: Remote Working About NTT DATA NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today. Third parties fraudulently posing as NTT DATA recruiters NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters-whether in writing or by phone-in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from *************** email address. If you suspect any fraudulent activity, please contact us .
    $89k-139k yearly est. Auto-Apply 55d ago
  • School Client Manager

    Dream Opportunity

    Remote internet manager job

    SCHOOL CLIENT MANAGER (NATIONAL / USA) About The Dream Opportunity: The Dream Opportunity is not just a job, it is a purpose. Dream Opportunity is a global nonprofit that teaches low-income students about how to obtain corporate and high-income careers. We partner with large companies where students learn about careers they may not have known existed, participate in professional development workshops with corporate employees, and also obtain access to internships/entry-level jobs. The companies we are currently in partnership with are J.P. Morgan Chase, Amazon, Blackstone, AT&T, Kellogg's, Warner Bros. Discovery (CNN, HBO, Cartoon Network, DC Comics), Yahoo, Ernst & Young, Informa, Paramount (MTV, VH1, Nickelodeon), Versace and more! This job listing is for a role in The Dream Opportunity's Global Schools Department, where you will work with schools all around the world to introduce our program to their students and school districts. QUALIFICATIONS Minimum of 7+ years of professional experience in school/client management Demonstrable experience of building and maintaining excellent client relationships Excellent written and verbal communication skills in English Strong organizational skills and attention to detail Ability to meet deadlines A proven track record of hitting and/or over delivering on targets Past experience working with educators or corporate clients is a plus Master's degree or higher Proven track record in fundraising (schools, districts, or federal funding) RESPONSIBILITIES Acquisition: Establish connections with new schools. Meet with school administrators to introduce them to what our organization does. (We provide training on how to do this) Development: Work with school administration and faculty to introduce our professional development workshops to their schools and pair our corporate partners with their schools/students' needs/interests Retention: Implement strong retention strategies to create long-term school partnerships and integrate our programs into the school curriculum. Funding: Support the team in identifying and applying for relevant funding streams through partnerships with school districts and state agencies. This includes learning how to align our programming with existing funding such as Perkins V grants, Career and Technical Education (CTE) funds, Title I, work-based learning (WBL) initiatives and more. Assist with collaborating with school staff to help integrate our program into district-supported budgets and state-funded programs. Benefits 12 paid federal holidays off 13 paid time off (PTO) days in addition to holidays Parental, Bereavement, and Medical Leave: Paid leave policies are available for new parents, bereavement, and medical needs. Details are outlined in your offer letter. Remote Work Options: Flexible remote work opportunities based on role and performance. Participation in local and global in-person events may be required. Travel Opportunities: Selected staff may travel nationally and internationally to lead events and meetings, making a global impact. NOTE Extensive training will be provided to help staff carry out all listed responsibilities and be successful in this role. Salary is based on experience and qualifications. Applicants must be available to work in Eastern Standard Time Zone (EST) business hours. Please note that this position is open to U.S. citizens only.
    $89k-139k yearly est. 60d+ ago
  • Client Experience Manager

    Next Gen 3.6company rating

    Remote internet manager job

    The Client Experience Manager I is responsible for aligned Application Services clients and their experience throughout the duration of their contract. Manage all operational aspects of aligned clients, inclusive of but not limited to: daily Support case review, project management for upgrades and ancillary solution projects, and client relationship management. Build and maintain strong relationships with clients to understand their needs and expectations. Drive client outcomes while working with cross-functional teams. Develop and implement the roadmap strategy, operations, and communications to improve the overall client experience. Design, communicate, and implement comprehensive, executable project plans, status reports and documentation that meet the needs of cross-functional stakeholders. Monitor progress and performance of Support cases; take action to resolve operational problems and minimize delays. Identify, develop, and gather the resources to resolve complex Support issues and active projects. Establish strong formal and informal networks with cross-functional partners to drive engagement and ensure changes are understood / accepted across the organization. Lead meetings and provide appropriate documentation from agendas and tasks through to lessons learned. Travel to client sites on an as needed basis. Approximately 25% expected travel. Perform other duties that support the overall objective of the position. Education Required: Bachelor's Degree. Or, any combination of education and experience which would provide the required qualifications for the position. Experience Required: 6+ years experience in Project Management, Account Management and/or Support. Demonstrated experience in continuously improving processes to drive measurable outcomes. Extensive knowledge and experience with leading complex projects and process improvement initiatives. Healthcare IT Project Management experience is a plus. License/Certification Required: PMP Certification, NextGen Solution Certifications are a plus. Knowledge, Skills & Abilities: Knowledge of: Application of principles, concepts, practices, integration, scope, and time management standards of project management. Skill in: Leadership and collaboration skills. Effective communication and interpersonal skills. Detail orientated; strong analytical thinker with a willingness to share knowledge and mentor others. Aptitude for assessing information critically, recognizing trends and able to recommend ideas for improvement and process innovation. Strong conflict resolution skills and ability to deliver difficult messages while instilling a sense of partnership and trust with the client. Emotional intelligence. Ability to: Use influence to drive projects and support cases to successful completion. Communicate, influence, establish trust, and demonstrate results with multiple stakeholder groups will be critical to success for this position. Navigate organizations to get things accomplished; autonomously lead and operate projects and execute independently. Balance competing priorities and multiple projects in a fast-paced environment. Strong ability to gauge business needs and requirements to prioritize work and workflow. Be passionate about contributing to an organization focused on continuously improving client experiences. The company has reviewed this to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the company reserves the right to change this job description and/or assign tasks for the employee to perform, as the company may deem appropriate. NextGen Healthcare is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
    $51k-77k yearly est. Auto-Apply 12d ago
  • Client Enablement Manager

    K1X

    Remote internet manager job

    Who We Are: K1X is the leading data distribution platform for alternative investments. Simply put, our mission is to digitize the K-1 ecosystem. Our AI-powered K-1 extraction technologies surpass all other competition, and we're the first to produce a digital K-1. Learn more at *********** Role Overview: At K1x, the Client Enablement team is the strategic engine behind successful onboarding, adoption, and transformation. This department is purpose-built to ensure clients not only implement our platform, but fully realize its long-term value across their organization. We focus on enablement - not just support - delivering structured onboarding, tailored training, and adoption frameworks that drive measurable outcomes. Responsibilities: Onboarding & Implementation Lead new client onboarding from kickoff through go-live, ensuring a structured and timely implementation experience. Tailor onboarding plans to align with each client's business structure, tax workflows, and resource constraints. Coordinate with technical teams to ensure accurate system configuration and data integration. Training & Enablement Deliver targeted training to functional user groups (preparers, reviewers, centralized pooled teams), ensuring they are confident in using the platform. Create enablement materials and host live working sessions to build internal champions and self-sufficiency. Adoption Acceleration Design and execute adoption plans by practice area to drive early usage and accelerated time to value, tracking utilization milestones and surfacing high-impact workflows. Monitor usage trends and proactively identify at-risk accounts or underutilized features. Collaborate with account managers to drive multi-practice adoption and cross-functional alignment. Client Transformation & Change Management Serve as a trusted advisor during transformation efforts, including recommended modifications to workflow, team structuring, or offshore enablement. Support clients in developing internal playbooks and best practices that scale adoption sustainably. Partner with executive sponsors and practice leaders to define and measure success criteria. Cross-Functional Collaboration Work with Product to relay feedback from the client base and document opportunities for enhancements. Align with Sales and Strategic Accounts to support expansion opportunities and maintain alignment with client goals. Interface with Support for post-implementation needs, ensuring smooth handoffs and issue resolution. Requirements 3-5 years of experience in tax, tax technology, client enablement, or transformation-focused roles within public accounting or in-house tax departments. Proven track record of leading onboarding, workflow transformation, or process improvement initiatives in tax environments. 3+ years working with tax e-filing platforms, tax automation tools, or tax compliance software Strong understanding of complex tax workflows, especially for K-1 reporting or 990 filings Demonstrated project management skills with the ability to coordinate cross-functional teams, manage timelines, and ensure accountability across client and internal stakeholders. Effective communicator with a client-first mindset and the ability to simplify complexity Experience using K1x products (K1Aggregator or 990 Tracker) is a plus Analytical mindset with the ability to derive insights from usage data, client feedback, and system trends to inform strategies and guide transformation. Benefits Unlimited Vacation Policy + Sick Time + Holidays Paid Parental Leave Fully Remote Opportunity Healthcare Benefits and 401K Growing Startup Culture
    $71k-109k yearly est. Auto-Apply 60d+ ago
  • Client Manager (Transportation and Logistics Insurance)

    Epic Stores 4.5company rating

    Remote internet manager job

    Come join our team! There are many reasons why EPIC Insurance Brokers & Consultants has become one of the fastest-growing firms in the insurance industry. Fueled and driven by capable, committed people who share common beliefs and values and “bring it” every day, EPIC is always looking for people who have “the right stuff” - people who know what they want and aren't afraid to make it happen. Headquartered in San Francisco and founded in 2007, our company has over 3,000 employees nationwide. With locations spread out across the U.S., our local market knowledge and industry expertise helps support our clients' regional and global needs. We have grown very quickly since our founding, and we continue to see growth and success thanks to our hard-working and growth-minded employees. Our core values are: Owner mindset, Inspire trust, Think big, and Drive results. If these values and growth align with what you're looking for in your next career? Then consider joining our amazing team! LOCATION: Milwaukee, WI, remote. 1 x a month Travel to Chicago office. WHAT YOU'LL DO: A detailed list of job duties includes (but is not limited to): 3+ years Insurance Client Management, logistics industry preferred. Client Relationship Management: Serve as the primary point of contact for clients, fostering strong relationships and ensuring satisfaction. Policy Renewals & Negotiations: Handle client renewals, market policies, and negotiate pricing and conditions with underwriters to secure optimal coverage. Cross-Selling & Business Development: Identify opportunities to cross-sell additional insurance products and expand business within existing accounts. Marketing Coordination: Collaborate with the marketing team to develop and distribute promotional materials that enhance client engagement. Operational Collaboration: Work closely with the operations team to streamline processes and ensure seamless service delivery. COMPENSATION: The national average salary for this role is $85,000.00 - $95,000.00 in base pay and exclusive of any bonuses or benefits. The base pay offered will be determined based on your experience, skills, training, certifications and education, while also considering internal equity and market data. WHY EPIC: EPIC has over 60 offices and 3,000 employees nationwide - and we're growing! It's a great time to join the team and be a part of this growth. We offer: Generous Paid Time off Managed PTO for salaried/exempt employees (personal time off without accruals or caps); 22 PTO days starting out for hourly/non-exempt employees; 12 company-observed paid holidays; 4 early-close days Generous leave time options: Paid parental leave, pregnancy disability and bonding leave, and organ donor/bone marrow donor leave Generous employee referral bonus program of $1,500 per hired referral Employee recognition programs for demonstrating EPIC's values plus additional employee recognition awards and programs (and trips!) Employee Resource Groups: Women's Coalition, EPIC Veterans Group Professional growth & development: Mentorship Program, Tuition Reimbursement Program, Leadership Development Unique benefits such as Pet Insurance, Cancer Insurance, Identity Theft & Fraud Protection Coverage, Legal Planning, Family Planning, and Menopause & Midlife Support Additional benefits include (but are not limited to): 401(k) matching, medical insurance, dental insurance, vision insurance, and wellness & employee assistance programs 50/50 Work Culture: EPIC fosters a 50/50 culture between producers and the rest of the business, supporting collaboration, teamwork, and an inclusive work environment. It takes both production and service to be EPIC! EPIC Gives Back - Some of our charitable efforts include Donation Connection, Employee Assistance Fund, and People First Foundation We're in the top 10 of property/casualty agencies according to “Insurance Journal” To learn more about EPIC, visit our Careers Page: ************************************************ EPIC embraces diversity in all its various forms-whether it be diversity of thought, background, race, religion, gender, skills or experience. We are committed to fostering a work community where every colleague feels welcomed, valued, respected and heard. It is our belief that diversity drives innovation and that creating an environment where every employee feels included and empowered, helps us to deliver the best outcome to our clients. California Applicants - View your privacy rights at: ******************************************************************************************* #LI-TM1
    $85k-95k yearly Auto-Apply 21d ago
  • Client Advisory Manager

    Veris Insights

    Remote internet manager job

    The Company You'll Join: It is our mission to create an exceptional firm that betters the world of work. Through granular candidate insights, in-depth employer benchmarking, continuous market pulses, actionable strategies, and recruiting feedback platforms, the team at Veris Insights is advancing the way companies across North America approach recruiting, employer branding, DEI (diversity, equity, and inclusion), and talent management. We work with hundreds of Fortune 1000 organizations to help them solve their hardest talent challenges and it is our aspiration to be nothing less than the single, unequivocal best partner to every one of these leaders in that pursuit. The Team You'll Join: Our Client Success team (internally known as Member Experience) is the face and heart of Veris Insights. We work as an extension of our clients' teams, ensuring they feel supported, understood, and equipped to tackle their biggest challenges. As part of the University Recruiting Council, you'll partner directly with early talent leaders across the country. Our mission is to translate Veris Insights research into actionable strategies that strengthen recruiting outcomes while building trusted advisor relationships with clients. This work spans advising on candidate behaviors and experiences, shaping early talent program design, and facilitating strategy sessions that influence how leading employers attract and engage the next generation of talent. How You'll Grow: This role blends strategic consulting, facilitation, and relationship management. You'll have complete ownership of a portfolio of clients and expand your ability to lead high-level conversations. You will deepen skills in executive presence, consultative advising, storytelling, and problem-solving while benefiting from ongoing coaching in a feedback-rich environment. The Client Success team invests deeply in growth, autonomy, and meaningful impact, creating opportunities to stretch your skills and see your influence on client strategies firsthand. Who You Are: Strategic and incisive: You can quickly cut through complexity and surface clear, actionable recommendations.Relationship-first: You excel at building trust and credibility with senior stakeholders.Confident facilitator: You bring energy and executive presence to every interaction, whether leading a workshop or presenting insights.Adaptable problem-solver: You thrive in ambiguity and pivot easily as client needs evolve.Collaborative teammate: You're motivated by working in a fast-paced, mission-driven environment.Key Responsibilities: Client Advising & Relationship Management Serve as the primary point of contact for 25-35 University Recruiting Council clients. Build trusted advisor relationships, ensuring clients see Veris Insights as indispensable partners. Onboard, consult, and grow relationships with clients, tailoring support to their unique recruiting challenges. Key Responsibilities: Research Translation & Facilitation Translate research and data into actionable recommendations for early talent leaders. Lead engaging presentations, workshops, and strategy sessions, both virtually and in person. Stay current on talent acquisition, university recruiting, and labor market trends, and bring that intelligence to clients. Key Responsibilities: Strategic Problem-Solving & Execution Diagnose client needs and design solutions that move their recruiting strategies forward. Manage client data and insights with accuracy and accountability. Balance multiple client priorities with agility and focus, ensuring high-quality execution across all engagements. The Requirements: 4+ years in client-facing roles such as consulting, talent acquisition, employer branding, or customer success. Demonstrated experience facilitating, storytelling, and providing strategic advice to senior stakeholders. Strong communication and business writing skills, with the ability to synthesize and present insights clearly. Comfort with data interpretation and translating findings into compelling narratives. Ability to manage multiple priorities in a fast-paced, remote-first environment. The Nice-To-Haves: Familiarity with university recruiting, early talent strategy, or labor market research. Experience with Google Suite, Planhat, or similar CRM platforms. The Compensation & Benefits Package: Salary: $80,000-$92,500 annually, depending on experience Location: Remote-first within the U.S., with ability and willingness to be in our DC office for team off-sites, strategic planning, or other key moments where in-person connection adds value Time Off: Unlimited PTO, plus monthly mental health days Health & Wellness: Medical, dental, and vision coverage, plus a $1,000 annual wellness stipend Retirement: 401(k) with up to 4% employer match Family Support: Paid parental leave Work Authorization: Applicants must be authorized to work in the U.S. without current or future visa sponsorship. Unfortunately, we are unable to consider OPT/CPT holders. Please keep in mind: Research has shown that candidates from underrepresented backgrounds only apply to jobs when they meet 100% of the requirements vs. their majority counterparts, which apply at a much higher rate if they meet 50-60% of the requirements. So, with that being said, if you are interested in the role, we would love to hear how you can leverage your talents to be an awesome culture add. Our Values & Culture, In Brief: Talent is in our DNA. It is what we study, who we serve, and the quality we most pride ourselves on internally. In order for our team members to be at their best, we provide individualized benefits and support. At the most basic level, benefits include unlimited PTO, health insurance benefits, and career development opportunities. We believe a well-rounded and diverse team is the key to our success. To provide the widest range of experiences and perspectives in our member service and internal culture, we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Please let our recruiter know if there are any accommodations we can provide for you to ensure an equitable and comfortable recruitment process. We highly value diversity, equity, and inclusion, and this shows up in everything we do. Our research has a significant focus on the experiences of candidates from diverse backgrounds. Internally, we have Employee Resource Groups for BIPOC and LGBTQ+ employees, and Affinity Groups to support women and neurodiversity. Furthermore, we've established a Diversity Council to promote a workplace environment that is safe, respectful, and inclusive for all and acts as an active partner to People Ops and Leadership in service of our broader firm-wide DEI goals.
    $80k-92.5k yearly Auto-Apply 60d+ ago
  • Lead Client Experience Manager

    Phreesia 4.2company rating

    Remote internet manager job

    We are seeking a digital media leader with strong communication and problem-solving skills to join us as a Lead Client Experience Manager on our Network Solutions team (Learn more about Network Solutions at *************************************** In this client-facing role, you will work with digital advertising agency buyers and Life Science companies to demonstrate the value that Phreesia could provide to their brands. You will lead a team and work cross-functionally to deliver successful, effective, targeted patient engagement and/or HCP digital campaigns. We are the perfect next step in your career if you are working in the pharmaceutical agency/media world and are ready to advance your career in new directions. This is a work-from-home position with the expectation that you live within the New York City/commutable area to meet internally or with clients on a weekly basis. What You'll Do: Generate new business with media buying agencies/AORs/Life Science companies for appropriate brands that have patient and/or HCP-facing strategic imperatives Cultivate thoughtful relationships to provide engagement solutions/media solutions to align with our clients' marketing strategies Navigate with a great deal of independence to negotiate and increate opportunities to hit sales goals Prepare/present capabilities presentations and product demonstrations Lead strategic initiatives internally and externally that will help drive innovation and contribute to corporate goals Develop strategic and creative account plans for managing agencies/ Life Science companies and their respective brand opportunities Lead and manage a high performing team of ~4 Client Experience Managers/Associates as you contribute to team goals What You'll Bring: Bachelors Degree and 8+ years of account or client facing experience in digital sales, media or creative agencies, healthcare publishing, or digital advertising Healthcare experience required; Point of Care, Out of Home, Programmatic, Pharmaceutical (DTC and/or HCP) and/or OTC experience highly valued Expertise with digital media vernacular and measurement Proven people management and leadership experience Enthusiasm to connect with clients within the NYC area as well as occasional travel to clients outside of the NYC area Expertise to create client presentations that impress and lead to securing new business Total Cash Compensation for U.S.-based employees ranges from $230,000-$270,000, inclusive of base salary and variable incentive, and is dependent on qualifications. In addition, Phreesia offers a a highly competitive and comprehensive Total Rewards package. Who We Are: At Phreesia, we're looking for smart and passionate people to help drive our mission of creating a better, more engaging healthcare experience. We're committed to helping healthcare organizations succeed in an ever-evolving landscape by transforming the way healthcare is delivered. Our SaaS platform digitizes appointment check-in and offers tools to engage patients, improve efficiency, optimize staffing, and enhance clinical care. Phreesia cares about our employees by providing a diverse and dynamic work environment. We're a five-time winner of Modern Healthcare Magazine's Best Places to Work in Healthcare award and we've been recognized on the Bloomberg Gender Equality Index. We are dedicated to continuously improving our employee experience by launching new programs and initiatives. If you thrive in a culture of recognition, value inclusivity, professional development, and growth opportunities, Phreesia could be a great fit! Top-rated Employee Benefits: 100% Remote work + home office expense reimbursements Competitive compensation Flexible PTO + 8 company holidays Monthly reimbursement for cell phone + internet + wellness 100% Paid 12-week parental leave to our U.S. employees, as well as a generous parental benefit to our employees in Canada Variety of insurance coverage for people (and pets!) Continuing education and professional certification reimbursement Opportunity to join an Employee Resource Group. Learn more here: *********************************** We strive to provide a diverse and inclusive environment and are an equal opportunity employer.
    $90k-121k yearly est. Auto-Apply 6d ago
  • Client Manager - Mid-South Area

    DGR Systems

    Remote internet manager job

    DGR Systems, a rapidly growing premier technology consulting company, is seeking a Client Manager to join our dynamic sales team. This role will focus on client engagement and business development across the Mid-South region, including Memphis, TN; Jackson, TN; Jackson, MS; Shreveport, LA; Little Rock, AR; and surrounding areas. As part of the sales team, you will be responsible for working with an existing client base, generating leads, executing campaigns, developing net new client relationships, and driving new business. You will be empowered with an unlimited territory and uncapped earning potential. The ideal candidate will be self-motivated with strong ambition, have a fanatically client focused work ethic, prior IT sales experience, and an intense desire to win. This exciting position will maximize your skills and provide opportunities for continued growth and development. Existing knowledge of security solutions and Microsoft licensing a plus. Requirements Candidate must have current experience working in the IT industry. 5 or more years of experience in a professional IT sales environment. Prior inside or outside sales experience in the IT field a must, cyber security sales experience preferred. Knowledge of OEM direct and distribution sources of supply and associated quote to order process. Passion for relationship building, creative problem-solving and strong verbal and written communication skills. High level of enthusiasm, a strong work ethic, and highly self-motivated. Ability to demonstrate resiliency in adverse situations. Aptitude to manage numerous requests and time demands concurrently while maintaining organizational skills and meeting sales goals. Experience with CRMs tools as well as LinkedIn Sales Navigator. Work with a sense of urgency, while multi-tasking and maintaining accuracy. Ability to prioritize sales efforts to maximize close and win ratios. Natural curiosity and a desire to learn, grow and develop sales and technology skillset. Be a team player with a positive attitude. Ability to travel to meet customers and partners in person. Candidate would likely live in or near Memphis, TN and or willing to travel to cover areas in and around these cities: Memphis, TN Jackson, TN Little Rock, AR Jackson, MS Shreveport, LA Responsibilities Maintain and grow existing client base while prospecting net new clients/logos. Execute on outbound sales campaigns to engage prospective clients, create excitement, articulate the value of IT solutions. Prospect, respond to, and qualify incoming leads. Execute sales strategy and manage the full sales lifecycle from quote and order management to close and client follow-up. Research current and potential customers to identify new leads, understand their business and educate them on the value of working with DGR Systems. Maintain a strong working knowledge of specific OEM solutions (Microsoft, Fortinet, HPE, etc.), registration programs, and pricing strategies. Remain up to date on rebates and incentives, utilizing them to close and win business. Accurately respond to customer requirements within SLA time frames. Benefits Why DGR? DGR Systems helps solve the most complex business and operational challenges for their customers. Our team of top-level industry experts takes an innovative and straightforward approach to consulting, design, deployment, and ongoing Assurance Services to meet customer needs. At a glance, DGR Systems was founded in 2009 in Tampa, Florida, and provides full-service solutions in the areas of Modern Workplace (Endpoint Solutions, Collaboration), Security (Identity and Access Management, Zero Trust, Information Protection) Modern Infrastructure and Cloud, and Applications (Collaboration Apps, SQL Reporting, Power Platform). With an impressive depth of experience across the Microsoft technology solution stack combined with our focus on integrating solutions from multiple leading vendors, we help organizations design and execute against their most challenging digital transformations. At DGR Systems, our culture is built around one simple standard: Excellence is our Baseline - and we deliver on that standard with every customer, every day. Core Values DGR Systems core values are an essential and enduring tenant of our organization. They are a small set of timeless guiding principles describing who we are, how we treat people and how we run our business. Passion - Love what you do and make it evident through your approach to your work and the attitude you display. Ownership -Be accountable for outcomes. Take initiative to start and move things forward to make something better. Integrity -Do the right thing. Always. Every time. Without exception. Navigation - Find solutions to problems. Evolve, adapt, and embrace change around you for tomorrow will be different than today. Teamwork - Be approachable and engage with the team around you constantly. We win or lose together. Full-Time Team Member Benefits DGR Systems is committed to the health and welfare of our team members. This commitment involves offering a comprehensive benefits program to help prepare team members and their family for planned as well as unplanned life events. Group Health Care Plans (Medical, Dental & Vision) Company Paid Life Insurance (Basic & AD&D) Company Paid Short Term & Long Term Disability Company Paid Family Leave (Maternity, Paternity) Voluntary Insurance Options (Voluntary Life, Accident Insurance, Critical Illness Insurance) 401(k) with Company Match Paid Time Off (Vacation, Sick & Public Holidays) Certification Reimbursement Work From Home Program Wellness Resources We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas.
    $52k-89k yearly est. Auto-Apply 60d+ ago
  • Business Insurance Client Manager - Commercial Lines

    The Jones Co 4.5company rating

    Remote internet manager job

    Career Opportunity - Business Insurance Client Manager If you are looking for: An employer that provides tremendous growth and invests in your learning A professional work environment where teammates are supportive and accountable An opportunity to teach new tools and technology to your clients and community Standard working hours, with options for remote work and flexible schedules A competitive salary with outstanding benefits A family-oriented employer that has been in business for over 60 years Then we should talk, because we are always looking for: Self-motivated individuals with an “old-fashioned” work ethic and positive attitude Someone with a proven ability to support and potentially lead a team A quick learner who can grasp new concepts & ideas in a fast paced environment A client-focused professional who is able to listen, communicate, and teach technology Summary This position is directly responsible for assisting in the production of new accounts and the retention of existing insurance accounts. Provides prompt, efficient, friendly, high-quality service to designated accounts in support of Producer activities. Communicates consistently and positively with clients to reinforce our “Client-first” service philosophy. Builds and maintains good relationships with clients and office staff. Follows agency established procedures and guidelines to perform assigned duties. Qualification Requirements To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Minimum Qualifications 2 years insurance experience NC Department of Insurance Property & Casualty License OR ability to obtain license within the first 30 days of employment Knowledge, Skills, and Abilities Ability to discuss, support, and sell insurance products in states where the agency functions. Ability to use personal computer, calculator, agency automation system, and proficiency in various software programs, including but not limited to Microsoft Office (Word, Excel and Outlook) Applied EPIC, etc. Must have excellent communication skills; written and verbal. Must be an assertive self-starter with the ability to influence others. Must excel at being client focused and able to work in a team-oriented environment Should have demonstrated effective presentation skills through both verbal and written communication Supervisory Responsibilities May have some supervisory responsibilities as the business grows. Essential Functions Gathers information and risk management recommendations for new business/renewals Works closely with Producers on new prospects to maximize success Conducts periodic service calls for designated accounts Involves Producer and/or Management on claims, payment problems, loss control, and renewals Performs special projects at the request of designated clients upon approval of manager Maintains a concern for timeliness and completeness when interacting with clients, agency and company personnel to minimize potential for errors & omissions claims Completes applications for designated renewal business and analyzes renewal process with Producer to have a common understanding Receives phone calls and office visitors requesting quotes, changes to existing coverage and/or new policies. Completes changes/requests within 24 hours of receipt Reviews existing accounts to determine if additional lines of insurance should be solicited and does so by mail email and/or phone prior to renewal Receives and reviews all terminations and cancellations to determine action Handles premium collection through form letters and requests cancellation of policies when necessary Follows up on outstanding claims and provides assistance in their resolution Monitors audits done by carriers and manages the Agency's handling of these audits Maintains continuing education as needed for insurance license Maintains appropriate professional insurance designation (CIC, CISR, or CPSR) Performs other functions as assigned by management Physical Demands This is primarily a sedentary role; however, some filing is required, which would require the ability to lift files, open filing cabinets and bend or stand, as necessary. Work Environment This job operates in a clerical, office setting. This position routinely uses standard office equipment such as computers, phone, copier, filing cabinets and fax machine. Travel Occasional travel may be required. Disclaimer: The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of the position. All employees may have other duties assigned at any time. We are committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. In addition to federal law requirements, we comply with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
    $60k-89k yearly est. Auto-Apply 60d+ ago
  • Internet Sales Coordinator

    Byers Mazda

    Internet manager job in Columbus, OH

    Automotive Internet Sales Coordinator/Finance Manager At Byers Automotive, we strive to make every customer a customer for life. As a family owned and operated business since 1897, we know happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at Byers Automotive is absolutely critical to its success. Our promise is to keep delivering the same award winning service and value that our community has come to expect from our dealership through the years. Benefits Medical, Dental & Vision Flexible Spending Accounts Short & Long Term Disability Life Insurance 401K Plan + Company Match Vacation Pay Paid Holidays Growth opportunities Paid Training Employee vehicle purchase plans Family owned and operated Long term job security Health and wellness Flexible Work Schedule Discounts on products and services Byers is an Equal Opportunity Employer conducting business in a drug free work environment. Responsibilities Answer customer calls and establish follows-up with sales appointments Respond quickly to internet, phone and live chat inquiries using email, phone and live chat scripts and templates Provide customers with initial product information & direct them to the appropriate dealership resources Present initial financing options based on customer needs Follow up with leads that are not ready to make an appointment or no-show Participate in team & process development sessions - keeping positive relationships with teammates, sales teams and dealership management Utilize CRM tracking system daily Qualifications At least one previous role based in strong customer service experience Team player attitude Prompt and courteous Enthusiastic personality Must have strong computer skills Willing to submit to a pre-employment background check & drug screen
    $32k-48k yearly est. Auto-Apply 1d ago

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