Top Internet Sales Consultant Skills

Below we've compiled a list of the most important skills for an Internet Sales Consultant. We ranked the top skills based on the percentage of Internet Sales Consultant resumes they appeared on. For example, 11.7% of Internet Sales Consultant resumes contained Customer Service as a skill. Let's find out what skills an Internet Sales Consultant actually needs in order to be successful in the workplace.

The six most common skills found on Internet Sales Consultant resumes in 2020. Read below to see the full list.

1. Customer Service

high Demand
Here's how Customer Service is used in Internet Sales Consultant jobs:
  • Managed and addressed a wide variety of customer service and administrative tasks to resolve customer issues quickly and effectively.
  • Demonstrated excellent customer service by providing accurate price quotes, and information on vehicles, availability and incentives.
  • Provided excellent customer service when contacting potential leads and conducting face to face consultations.
  • Provided customer service and information to individuals interested in financing a vehicle.
  • Cultivate relationship with clients to support customer service and future opportunities.
  • Provide excellent customer service and efficient shipping quotes regarding product inventories.
  • Applied excellent communication skills to provide consumer with superb customer service.
  • Provided customer service by answering client's questions regarding vehicle inventory.
  • Derive repeat customers for future business profits via positive customer service.
  • Ensured 100% satisfaction by routinely utilizing outstanding customer service skills.
  • Implemented new training and processes for improved customer service satisfaction.
  • Delivered stellar customer service while troubleshooting a technical support call.
  • Delivered excellent customer service while working to troubleshoot technical issues.
  • Provided excellent customer service and buying experience for customers.
  • Implement excellent & professional customer service during every call.
  • Provided high-level customer service; ensured quality standards.
  • Displayed superior communication and customer service skills.
  • Respond accordingly and deliver great customer service.
  • Set up PPC keywords and bidding, Social Media and SEO work, customer service, phone skills, sales, computer
  • Used the internet as a main component of my success -Provided excellent customer service which was reflected in my SFE scores

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2. New Vehicle

high Demand
Here's how New Vehicle is used in Internet Sales Consultant jobs:
  • Used my customer service skills to call on leads for customers looking to buy a used or new vehicle.
  • Assist customers with features of their new vehicle and answer any last questions related to their vehicle features.
  • Follow up with all customers to help in their decision process when buying a new vehicle
  • Set appointments for customers to come in and view their potential new vehicle.
  • Schedule sale appointments for customer interested in purchasing a new vehicle.
  • Maintained current and new vehicle incentives on the website.
  • Generated fluid tickets for new vehicle inventory & processing.
  • Bring customer through finance and deliver new vehicle.
  • Stock new vehicles into Reynolds and Reynolds.
  • Submitted all new vehicles sold, submitted incentives, & certified pre-owned vehicles to General Motors.
  • Sell pre-owned and new vehicles to customers.

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3. Dealership

high Demand
Here's how Dealership is used in Internet Sales Consultant jobs:
  • Serve as a liaison between third-party online automotive research tools and the dealership by coordinating inventory availability with client requests.
  • Encouraged a business relationship between three enthusiastic individuals developing a new RV dealership.
  • Maintained Facebook profile and dealership website during transition period between Internet Managers.
  • Developed professional relationships with customers and dealerships to identify vehicle needs.
  • Manage dealership website to ensure accuracy in pricing and inventory.
  • Increase dealership reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
  • Consulted and brought in customers to the dealership based on leads coming through the Internet, email, telephone or text.
  • Schedule appointments and follow-ups with customers following vehicle sale to prepare them for the service aspect of AutoNation's dealership network.
  • Work as a contributing member of the Sales team by partnering with dealerships in meeting monthly sales goals and revenue targets.
  • Analyze customers notes to see what they're interested in and how I can get them to come into the dealership.
  • Communicate with potential buyers until they are ready to set an appointment and visit the dealership to view the vehicle.
  • Determined the needs for clients as well as interfaced with phone clients about the dealerships qualifications for purchasing a vehicle.
  • Act as liaison between potential buyers and dealership management to achieve financial goals of dealership within budget of the customer.
  • Set and reach a monthly, quarterly, and yearly goal for automobile sales and purchases for the dealership.
  • Respond to customer inquiries within a reasonable time and persuade the client to visit our dealership within 48 hours.
  • Called and/or e-mailed all prospective clients repeatedly to get them to come in and consider buying from the dealership.
  • Call, text, email customers who submit inquiries online and follow up with dealership's customer database.
  • Identified and pursued new customer leads, reaching out via phone and email to encourage on-site dealership visits.
  • Perform customer service duties as serve as a liaison between the customer and various departments within the dealership.
  • Schedule sales appointment for the potential customer to visit the dealership LANGUAGES and look at the vehicle.

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4. Email

high Demand
Here's how Email is used in Internet Sales Consultant jobs:
  • Designed and developed promotional materials for merchandise and email campaigns targeting new and existing customers.
  • Answered email information requests from potential customers about features and availability of vehicle.
  • Provide technical support for customer websites to include domain and email configuration.
  • Communicated with business oriented customers through email and other electronic means.
  • Create targeted marketing campaigns via email communications for prospects.
  • Contacted prospects by telephone, email and written correspondence to explain company services and how the service could benefit their business.
  • Set appointments, follow up with non-shown appointments, manage appointment book, confirm appointments with follow up email, calls.
  • Receive inquiries about interest in vehicles, make calls about private offers, emailing customers to invite them into the store.
  • Maintain a high level of customer service, dealing with potential buyers over the phone, email or face to face.
  • Scheduled service, sales and detailing appointments with customers through phone, in person, chat, text and email.
  • Assist customers with their vehicle purchasing needs, through various forms of communication including in person, email and phone.
  • Drive sales by identifying customers needs while building rapport through email, phone, and face to face interactions.
  • Place upwards of 100 phone calls a day and 200 emails, maintaining accounts and customer interest in product.
  • Handle all emails to and from customers wanting to purchase new vehicle and/or requesting more information on vehicles.
  • Call, email, text, and manage incoming internet leads, set appointments for the sales staff.
  • Maintained and grew customer base through meetings, emails, and follow up calls and networking opportunities.
  • Work all deals either through the emails or after scheduling an appointment to come in the showroom.
  • Assisted customers with inquiries and provided all pertinent information via email and phone call follow up.
  • Collect customer's name, multiple phone numbers and email address from all incoming sales calls.
  • Communicate with customers via email and phone to inform them of new products features promotions etc.

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5. Online

high Demand
Here's how Online is used in Internet Sales Consultant jobs:
  • Conducted research within various business segments utilizing online directories and social networking sites based on vertical specific segments.
  • Responded to phone/online sales lead and entered information into customer relationship databases' automotive management system.
  • Established work with on-demand collaboration, online meeting, web conferencing and videoconferencing applications.
  • Directed customers to product information resources, including online sources and comparisons.
  • Maintained inventory of motorcycles online and corresponded with customers for sales.
  • Contacted individuals that were interested in developing an online business.
  • Developed Internet sales leads and implemented online promotions.
  • Implemented and maintained online inventory system.
  • Managed online automotive sales listings.
  • Consulted, recommended and enabled the right online product and service strategies to help customers with their business or personal needs.
  • Increased department sales and gross profit through lead generation from online search engines, video testimonials, social media and CRM.
  • Consulted with customers to find out their online plans in order to find additional products that would help them succeed.
  • Consult with customers and small/medium businesses on products and services pertaining to our company with the goal of online presence.
  • Exceeded weekly, monthly quality indicators to the 14th highest recognized revenue in the Trader Online sales group.
  • Followed up with online sales inquiry each morning and executed timely responses to inquiries throughout the day.
  • Obtained leads online, generated sales, and assisted in locating financing of new and used vehicles.
  • Managed inbound support calls from new and existing customers regarding creation or maintenance of their online accounts.
  • Define the online marketing strategy & research, analyze & monitor marketing trends in competitive environment.
  • Worked with these buyers both online and in person during the car selection and purchase process.
  • Generated sales of advertising, website creation including: design, online catalogs and CAD drawings.

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6. Internet Sales

high Demand
Here's how Internet Sales is used in Internet Sales Consultant jobs:
  • Coordinated activities and collaborated with other departments regarding Internet sales.
  • Promoted Internet sales to local businesses through the various business and civic groups.
  • Developed e-commerce sales program that increased Internet sales by over 50%.
  • Managed sales leads generated from company's internet sales division.
  • Developed the dealer's first internet sales team.
  • Promoted to Internet Sales within one month.
  • Process and follow up internet sales leads.
  • Achieved 2-3% internet sales growth.
  • Stop Date: Sept. 5, 2011Was doing internet sales for 4yrs.
  • Work with the Internet sales team.

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7. Car Sales

high Demand
Here's how Car Sales is used in Internet Sales Consultant jobs:
  • Perform all tasks to generate, qualify and process new and used car sales in accordance with Colorado State Laws.
  • Work directly with the BDC Manager, Pre-Owned and New car Sales Manager to ensure customer satisfaction.
  • Finished 2008 as top new car salesman.
  • Worked with Used Car Sales Manager on marketing strategies Up-sold clients with extended warranties, after market accessories and services contracts.
  • Maintained over 10% closing ratio for new and pre-owned car sales.
  • Specialized in certified used car sales

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8. Internet Leads

high Demand
Here's how Internet Leads is used in Internet Sales Consultant jobs:
  • Responded to internet leads with courtesy, accuracy, and professionalism.
  • Follow internet leads and lot show ups in pursuit of sales.
  • Maintained rolling average of 18% closing ratio for internet leads.
  • Arrange appointments via Internet leads and cold call qualified sales prospects.
  • Respond to internet leads via e-mail, phone and text.
  • Job Responsibilities:*I take lot ups and internet leads.
  • Responded to internet leads and followed up with clients.
  • Responded to all incoming internet leads and phone calls.
  • Maximize internet leads to generate sales.
  • Schedule appointments, answer internet leads.
  • Qualify and follow up on 100-200 Internet leads per month regarding new and pre-owned vehicle availability, price, and options.
  • Provide price quotes to all internet leads as well as follow up with a phone call to the customer.
  • Follow up on Internet leads to insure that they are answered a reasonable amount of time.
  • Maintain database of internet leads, update files, and referrals through Dealer.com/Dealertrak.
  • Tasked with the duties of responding to Internet leads in a timely manner.
  • Responded to internet leads by setting up appointments on a dailybasis.

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9. Phone Calls

high Demand
Here's how Phone Calls is used in Internet Sales Consultant jobs:
  • Collected information through client phone calls to identify and report product problems deescalate customers to diligently resolve issues.
  • Handle inbound and outbound phone calls to customers that are interested in buying or selling a car.
  • Deliver world class customer support via inbound phone calls to Go Daddy customers all over the world.
  • Answered phone calls and instant chats from customers interested in purchasing lighting or home d cor products.
  • Assist customers in their purchase process through e-mails, phone calls and personal contact.
  • Make follow up phone calls to previous day sales customers to ensure complete satisfaction.
  • Expressed customer appreciation through phone calls and handwritten letters.
  • Answer sales phone calls and set appointments with clients.
  • Turned incoming phone calls in to appointments and sales.
  • Greet all customers, answer all phone calls.
  • Placed outbound phone calls to potential leads.
  • Answered inbound sales phone calls.
  • Answer incoming sales phone calls.

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10. Sales Goals

high Demand
Here's how Sales Goals is used in Internet Sales Consultant jobs:
  • Meet internal sales goals Inventory Management Specialist
  • Developed sales strategies to consistently exceed challenging sales goals and maintained a 100% average on Customer Satisfaction Index Report.
  • Work productively with co-workers and upper management toward monthly sales goals and create a positive work environment for everyone.
  • Advised customers the benefits of purchasing DSL and computer networking equipment, while achieving monthly sales goals and quotas.
  • Aspired to surpass sales goals on a regular basis, love to reach bonus levels.
  • Worked closely with sales representatives in a team environment to achieve or exceed sales goals.
  • Meet and exceed monthly sales goals while presenting vehicles and displaying exceptional customer service.
  • Established both personal and team monthly sales goals to meet and exceed.
  • Achieve sales goals ever month to earn a full commission based income.
  • Collaborated with sales managers to ensure all sales goals were achieved.
  • Track and monitor sales goals, ensuring attainment of corporate objectives.
  • Work effectively in teams and individually to reach competitive sales goals.
  • Establish lasting relationships with clients, and achieve sales goals.
  • Meet and exceed established sales goals and objectives.
  • Prepared monthly sales goals and budget forecasts.
  • Assist other sales reps with customer negotiations to help achieve sales goals Participate and complete all required GM training.
  • Answered a multi-line phone, and reached all sales goals to earn bonuses monthly.
  • Achieved sales goals and worked as a team to complete sales spiffs.
  • Key Accomplishments: Exceeded sales goals within first month of employment.

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11. CRM

high Demand
Here's how CRM is used in Internet Sales Consultant jobs:
  • Utilize CRM to accurately and effectively track activity, and update lead, opportunity information and account information.
  • Maintained customer follow-ups and developed service customer relationships utilizing the CRM software.
  • Performed field-testing of all technology that enabled cross-talk for wireless device and the CRM solution throughout the business group.
  • Recorded and logged events and efforts with customer relationship management (CRM) software.
  • Enter internet and phone leads in CRM(Customer Relations Management).
  • Receive leads through our CRM and contact customers to make appointments.
  • Maintain an ongoing customer database (E-Lead CRM software program).
  • Resolved and entered customer related comments and concerns into CRM database.
  • Continue to make contact with customers and enter notes in CRM.
  • Updated client information and inquiries through CRM and Microsoft applications.
  • Update and maintain CRM database for leads and existing customers.
  • Utilized a company CRM to aid in sales and prospecting.
  • Maintained detailed notes and customer s information in CRM.
  • Monitored and contacted Internet leads generated within CRM.
  • Keep all information current and logged into CRM.
  • Record prospect contact information in ADP CRM.
  • Follow up with customers using CRM system.
  • Add customers to CRM or other database.
  • Maintained customer database in CRM tool.
  • Entered customer data into CRM database.

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12. Product Knowledge

high Demand
Here's how Product Knowledge is used in Internet Sales Consultant jobs:
  • Received many recognition certificates from both AutoNation and General Motors for excellent performance in sales and product knowledge.
  • Shared product knowledge, answered questions and negotiated sales/financing deals.
  • Received extensive automotive sales and product knowledge training.
  • Achieved Toyota Certified Sales Consultant status and used this sales training and product knowledge to exceed monthly sales quotas.
  • Assist customers with the purchase of their vehicle using sales skills, product knowledge, and superior customer service.
  • Stayed up to date on any and all product knowledge by taking seminars and educational classes.
  • Relayed pricing and inventory information as well as product knowledge to clients via phone and email.
  • Maintained up-to-date product knowledge and information about the vehicle, the customer requested see.
  • Gain product knowledge and use it to sell both new and used vehicles.
  • Assist customers with automotive needs- Kept up with product knowledge- Meet monthly sales quotas
  • Versed in finance, high customer satisfaction, product knowledge, high referral business
  • Provide excellent customer service by finding customer needs and providing product knowledge.
  • Provided superb product knowledge to customers via phone calls and emails.
  • Maintain strong product knowledge on all assigned products and solutions.
  • Demonstrate product knowledge and sell based on customer needs.
  • Certified in product knowledge, knowledge of auto finance.
  • Ford Master Certified in Product Knowledge and Sales.
  • Gain product knowledge to demonstrate key features.
  • Attend sales & product knowledge meetings.
  • Assisted customers in product knowledge.

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13. Ebay

high Demand
Here's how Ebay is used in Internet Sales Consultant jobs:
  • Developed inventory database for tracking parts listed on eBay.
  • Categorized and documented parts and equipment for eBay store listings.
  • Sell vehicles, keep track of Marketing websites such as cars.com, carsforsales.com, eBay, etc.
  • Key contributions: Increased internet exposure by starting our 1st eBay store.
  • Uploaded automobile profiles on eBay, Craigslist, and other media outlets.
  • Marketed and sold a variety of items on Ebay.
  • Updated vehicle website postings through EBay, Craigslist, Nexteppe, Auto Trader, etc.

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14. Potential Customers

high Demand
Here's how Potential Customers is used in Internet Sales Consultant jobs:
  • Attract potential customers by answering Microsoft Windows Proficient product and service questioned received by phone or internet.
  • Provide excellent Customer Service to potential customers.
  • Demonstrated vehicles to potential customers.
  • Communicated with potential customers giving them detailed price quotes and answering any questions or concerns they have.
  • Take incoming sales calls and assist potential customers in the market for a new or used vehicle.
  • Created social media profiles to enable direct access to current and potential customers.
  • Prospected daily for potential customers and kept consistent rapport with previously sold customers.
  • Followed up with potential customers, sold customers, and current leads.
  • Prospect daily for potential customers maintain consistent rapport with previous sold customers.
  • Participated in putting together a deal that works for our potential customers.
  • Assisted potential customers with the purchase of a new or used vehicle.
  • Present potential customers with automobile options to fit their needs.
  • Build trust with potential customers via the phone and e-mail.
  • Uncover needs of potential customers and present products and solutions.
  • Make outbound & receiving prospecting calls to potential customers.
  • Conduct in depth needs assessments of potential customers.
  • Prospect daily for potential customers; maintain consistent rapport with previously soldcustomers.

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15. Company Website

average Demand
Here's how Company Website is used in Internet Sales Consultant jobs:
  • Developed and maintained company website with accurate marketing information to drive new leads.
  • Maintained and photographed vehicle inventory on company website.
  • Maintain company website and third party listings with inventory updates and promotional offers.
  • Update vehicle inventory and prices on company website.
  • Participated in training for Fishbowl inventory software Manage company website merchandise orders confirm payout shipments using Paypal or checks.
  • Monitor company website content/inventory to ensure consistency, format, and quality.

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16. Scheduling Appointments

average Demand
Here's how Scheduling Appointments is used in Internet Sales Consultant jobs:
  • Complete quotes; return email/voicemail, other administrative functions to include running credit applications, scheduling appointments and processing transaction paperwork.
  • Specialized in contacting and scheduling appointments with secondary credit applications via the internet.
  • Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.
  • Answer numerous internet based leads, getting pricing quotes for customers, scheduling appointments for demonstration and test drive.
  • Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.
  • Generated leads by marketing on associated websites, responding to Internet inquires and scheduling appointments with potential clients.

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17. Sales Floor

average Demand
Here's how Sales Floor is used in Internet Sales Consultant jobs:
  • Maintained productivity of sales floor and display areas as a team leader.
  • Work on the sales floor and assist customers with their questions.
  • Worked on sales floor and in Internet Office.
  • Assist sales floor staff as needed.
  • Work the sales floor as needed.
  • Monitored sales floor to ensure customer satisfaction.

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18. Outbound Calls

average Demand
Here's how Outbound Calls is used in Internet Sales Consultant jobs:
  • Conducted 100 outbound calls to solicit new customers in need of auto purchase or lease.
  • Meet quota of 250 outbound calls daily to customers to meet with Product Specialist.
  • Completed 100 outbound calls daily, with average conversion rate of 95%.
  • Make outbound calls to new customers when title and tags arrive.
  • Make outbound calls to customer about interest in vehicles.
  • Make outbound calls to customers inquiring about Toyota vehicles.
  • Make 60-80 outbound calls a day
  • Completed on average 60 daily outbound calls generating appointment's and monitored market conditions, product innovations.
  • Handle inbound and outbound calls * Customer service * Making quota for end of the month sales

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19. Appointment Setting

average Demand
Here's how Appointment Setting is used in Internet Sales Consultant jobs:
  • Focus on efficient, effective talk-offs to ensure the highest success rate in appointment setting and sales volume.
  • Lead management, follow up, appointment setting, relationship building, closing.
  • Maintained 60% appointment setting ratio throughout time as an operator.
  • Create traffic for the dealership by appointment setting.
  • Focus on efficient, effective talk-offs to ensure the highest success rate in appointment setting and sales volume.

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20. Sales Process

average Demand
Here's how Sales Process is used in Internet Sales Consultant jobs:
  • Initiated the sales process through email and phone calls, relaying product knowledge, answering questions to result in confirmed appointments.
  • Maintained 17 websites for incoming phone calls, internet sales processing, custom size questions, quotes & special sales.
  • Negotiated close of sale throughout sales process in cooperation with creative, operations, marketing, and finance staff.
  • Worked a sales process to determine the right vehicle that fit the customer needs and budget.
  • Helped introduce F&I products during the sales process and trained on deal structuring.
  • Consult with potential clients, gather relevant personal and financial information during sales process.
  • Manage phases of comprehensive sales process that begins with inbound calls and concept sales.
  • Provided potential car buyers with a no-pressure sales process to solve their purchasing needs.
  • Completed an internet sales process to set and confirm appointments for the dealership.
  • Track and respond to all Internet Leads, engaging client is sales process.
  • Walked customer through the sales process with high customer service as the priority.
  • Guide clients through the sales process, converting leads to closed sales.
  • Maintain an exceptional knowledge of product, market trends and sales processes.
  • Performed the complete sales process from meet & greet to financing & delivery
  • Work with customers on all issues during the sales process
  • Set appointments, guide customers through the sales process.
  • Negotiate the sales process with the customer.
  • Handle sales process from appointment to delivery.
  • Maintained detailed documentation of the sales process and customer correspondence to be reviewed by management via the CRM.
  • Worked through the sales process with the customer in a timely manner up to and including through financing.

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21. Internet Inquiries

average Demand
Here's how Internet Inquiries is used in Internet Sales Consultant jobs:
  • Received all Internet inquiries regarding different types of vehicles that we had in stock.
  • Call Internet inquiries And set up appointments
  • Answered all internet inquiries and ensured inventory was kept up-to-date with appropriate information and photos.
  • Converted Internet inquiries and inbound/outbound phone calls into scheduled appointments.
  • Managed customer communications in response to internet inquiries.
  • Manage Internet inquiries regarding inventory sales.

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22. Test Drive

average Demand
Here's how Test Drive is used in Internet Sales Consultant jobs:
  • Set up test drive appointments with all customers with the focus that all customers are prospective buyers and long term customers.
  • Communicate with clients through telephone, email, and text messaging in order to discuss inventory and schedule test drive appointments.
  • Make appointments for customer to come in to look at, and test drive, the vehicle of their interest.
  • Demonstrate automobiles by explaining characteristics, capabilities, and features, taking test drives, comparing and contrasting competitive models.
  • Interviewed customers to determine their needs and wants, presented vehicles, took test drives and prepared credit applications.
  • Present the car and give them product knowledge on the vehicle and take a test drive while building rapport.
  • Scheduled VIP appointments for customers to come test drive or receive a free appraisal on their current vehicle.
  • Answer questions and set appointment to come to dealership to test drive and meet with sales consultant.
  • Make calls and send people and convince them to come into the showroom for test drives.
  • Make appointments for customers to come in and meet with sales consultants and test drive vehicles.
  • Take customer through the sales process, test drive, finance arrangements, to vehicle delivery.
  • Identify buying signals on Initial interview, presentation, walk-around, and during test drive.
  • Call customers to get them to come in for a test drive on the vehicle.
  • Identified buyer's needs and discussed benefits of the vehicle during the test drive.
  • Scheduled appointments for customers to test drive vehicles they were interested in.
  • Schedule appointment to demonstrate and take customer on test drive of vehicles.
  • Test drives, present vehicle product information, pricing and incentives.
  • Set appointments for the customer to come test drive the car.
  • Help guests to test drive vehicles to demonstrate industry leading features.
  • Performed automobile demos with briefing or vehicle features including test drives.

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23. Sales Department

average Demand
Here's how Sales Department is used in Internet Sales Consultant jobs:
  • Developed nonexistent Commercial sales department* Number one sales consultant two consecutive years
  • Follow up and reschedule missed or late service and sales department appointments.
  • Set up, schedule and monitor sales department appointments.
  • Set appointments for service and sales departments Maintained a high level of customer service and professionalism in all aspects of position.
  • Set an appointment for astore visit.-Take incoming calls for the sales department -Customers will call in on a specific vehicle.
  • Develop, maintain, and measure the internet and business development processes in the Sales department.

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24. Prospective Customers

average Demand
Here's how Prospective Customers is used in Internet Sales Consultant jobs:
  • Communicated information regarding vehicle features, availability, and price to prospective customers.
  • Corresponded via email, live chat and telephone with prospective customers, providing information to inform their buying decisions.
  • Followed up with current & prospective customers via phone and e-mail and maintain positive relations and customer satisfaction.
  • Send quotes to prospective customers via email, text or phone call.
  • Provided SEM/SEO presentations and support to prospective customers at trade shows.
  • Follow up with existing and prospective customers to confirm satisfaction.
  • Followed up with prospective customers and nurtured relationships with current customers as well as regularly scheduled customer appointments.
  • Followed up with prospective customers by returning emails/ voicemails.
  • Follow up with same prospective customers to arrange appointments with sales consultants for further customer development.
  • Follow up with prospective customers and return email / voicemail and text messages.
  • Follow up with prospective customers via calling, emailing or texting.

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25. Data Entry

average Demand
Here's how Data Entry is used in Internet Sales Consultant jobs:
  • Performed clerical work such as data entry, answered incoming calls, faxing and coping documents.
  • Conduct front desk operations, data entry, and developing of advertising and marketing materials.
  • Performed duties on data entry equipment, and supervise the maintenance administration functions within the unit.
  • Fast pace department dealing with numbers, computers, phones, data entry, and customers.
  • Answer customer inquiries regarding automobiles on lot * Data entry in company's internal computer system
  • Answered phones, data entry, filed, and completed paperwork.

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26. Customer Questions

average Demand
Here's how Customer Questions is used in Internet Sales Consultant jobs:
  • Answer customer questions and relay detailed information as requested.
  • Worked in customer service queue, responding to customer questions and concerns via e-mail.
  • Answer customer questions pertaining to vehicles of interest.
  • Answered customer questions about product availability anddelivery times.
  • Answered customer questions about product availability and scheduled appointment times.
  • Research merchandise to anticipate customer questions and avoid complaints.

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27. Internet Department

average Demand
Here's how Internet Department is used in Internet Sales Consultant jobs:
  • Manage the internet department Educate the customers with product and over the phone and e-mail Worked with the different CRM
  • Worked in the internet department interacting with customers on the phone and the internet about vehicle sales.
  • Set the highest amount of sales in the internet department in the history of the dealership.
  • Promoted to New Car Sales Supervisory position in company's New Car Sales Internet Department.
  • Led internet department and advertising presence via Auto Trader, eBay and VinSolutions.
  • Sell products that enhance the homes of the customers who call our internet department
  • Calculate weekly incentive amount for internet department employees for payroll.
  • Top performer in the Internet department.
  • Promoted to the internet department to respond to internet inquiries with with a phone call and email within minutes.
  • Helped management achieve sales bonuses from Acura due to the Internet Department's high performance.

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28. CSI

average Demand
Here's how CSI is used in Internet Sales Consultant jobs:
  • Maintained excellent customer relations, exceeded manufacturer CSI standards.
  • Involved in sales and marketing; consistent top sales producer with high CSI.
  • Maintained a high (CSI) Customer Satisfaction Index score.
  • Maintained %100 on all CSI scores.
  • Assisted in achieving departmental gross profit and performance standards through dedicated specialized telephone activity designed to enhance Sales and CSI.
  • Profit Maximization Exceeding Sale Quotas Team Leadership Good CSI Customer Satisfaction Closing Sales Client Relationship Management

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29. Toyota

average Demand
Here's how Toyota is used in Internet Sales Consultant jobs:
  • Achieved Toyota Quality Management System Certification.
  • Received Toyota President's Award in 2014 for maintaining Toyota's high standards for customer satisfaction.
  • Work with Business development associates of Toyota.
  • Certified Toyota and Scion Sales Consultant.
  • Transferred from Toyota of Murfreesboro in the same job capacity.
  • Maintained excellent customer satisfaction ratings for department per Toyota Motors customer surveys.

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30. New Clients

low Demand
Here's how New Clients is used in Internet Sales Consultant jobs:
  • Recruited new clients by introducing the concept of web sites and Internet marketing, search engine placement and Internet network solutions.
  • Established new clients, processed customer invoices, and maintained positive relationships.
  • Nurtured 60+ active accounts while actively acquiring new clients.
  • Network with customers to bring in new clients.
  • Increased revenues by developing new clients and upselling existing clients.
  • Initiated business with new clients utilizing successful marketing and merchandising skills.

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31. Customer Base

low Demand
Here's how Customer Base is used in Internet Sales Consultant jobs:
  • Identified market niche within territory and increased customer base through cold calling, pursuit of leads and networking.
  • Maintain consistent sales with a focus on customer service, which aids in retaining customer base.
  • Implemented marketing strategies, which resulted in growth of customer base by 40%.
  • Pursued all website inquiries to increase sales and potential customer base.
  • Maintain a customer base of over 10,000.
  • Formulated communication strategy to retain retail leasing customer base via electronic platforms including social media and e-mail.
  • Reviewed financing and warranty details.Key Accomplishments: Fostered developing customer base with emerging referral network.
  • Provided excellent service to a diverse customer base by providing information on products, quoting prices and completing sales.

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32. Sales Appointments

low Demand
Here's how Sales Appointments is used in Internet Sales Consultant jobs:
  • Identified client's needs and generated sales appointments for our professional Sales & Leasing Representatives.
  • Schedule sales appointments, greet customers, and confirm information.
  • Respond to customer inquiries promptly and professionally Schedule sales appointments and reschedule appointments.
  • Set sales appointments Manage social media presence
  • Schedule sales appointments and reschedule no show appointments.
  • Respond to incoming leads, set sales appointments, make follow up calls, pull credit applications.

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33. BDC

low Demand
Here's how BDC is used in Internet Sales Consultant jobs:
  • Worked with our BDC reps to help develop the best cold calling strategies.
  • Developed multiple websites, marketing budgets and developed strategies including BDC process management.
  • Created BDC and filled in as BDC Manager whenever one was not employed to increase showroom traffic.
  • Hire, manage, train, and motivate a group of BDC specialist.
  • Developed BDC department and hired 8 employees to manage department.
  • Hired and fired BDC team members and managers.

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34. Timely Fashion

low Demand
Here's how Timely Fashion is used in Internet Sales Consultant jobs:
  • Responded to leads in a timely fashion, answering questions, providing information and helping guide customers throughout the car buying experience
  • Followed up with all clients and leads in a timely fashion to ensure satisfaction and increased sales.
  • Answered all inbound and outbound inquiries in the most timely fashion.
  • Answered all sales and leasing inquiries by phone or email, within a timely fashion
  • Respond to call incoming leads within a timely fashion.
  • Communicated merchandise needs and issues to appropriate supervisors in a timely fashion.

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35. Credit Reports

low Demand
Here's how Credit Reports is used in Internet Sales Consultant jobs:
  • Pulled prospective buyers credit reports and determined which banks of the over forty lenders would offer approval.
  • Pulled credit reports and working with finance department to get an approval for purchase.
  • Evaluated credit reports and structured deals for proper advance/lender.
  • Maintained confidentiality while handling potential and existing customers' credit applications and credit reports.
  • Pull up credit reports and maintain strict confidentiality concerning customer's information.
  • Obtained credit reports and determined customer's creditworthiness by analyzing customer credit applications.

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36. Nissan

low Demand
Here's how Nissan is used in Internet Sales Consultant jobs:
  • Reason for leaving: offered more salary and hours at Victory Nissan.
  • Maintained current certification on product and practice with Nissan USA.
  • Certified Nissan sales consultant responsible for selling new Nissan vehicles.
  • Install, configure Layer 2 and Layer 3 network devices for Casa Nissan.
  • Certified to sell and deliver new Nissan and Infiniti automobiles.
  • Manage the VIN solutions program for Casa Nissan.
  • Pursued leads with request for more information on the gunn nissan webpage.

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37. Sales Consultants

low Demand
Here's how Sales Consultants is used in Internet Sales Consultant jobs:
  • Managed a team of 5 sales consultants to help close deals, track and manage reports along with other duties.
  • Worked closely with other sales consultants and management to develop sales strategies and tactics for the company.
  • Maintained ranking in the top 5% of all sales consultants in volume and gross profit.
  • Assisted in training of new sales consultants and remained in top 10% of monthly sales.
  • Trained new sales consultants through the Mentor Program and helped them increase their sales.
  • Scheduled 1-2 appointments daily for sales consultants to meet with customers.
  • Assist in on the job training of new Sales Consultants
  • Led all Sales Consultants in net new business.
  • Secure appointments for onsite sales consultants for an average of 80 new homes communities resulting in a 75 percent show rate.
  • Attend all staff meetings, trainings and educational classes as required for sales consultants.

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38. Honda

low Demand
Here's how Honda is used in Internet Sales Consultant jobs:
  • Relayed the features and benefits of the complete line of Honda vehicles to potential customers.
  • Attend and complete Honda In-Network product and sales training as required.
  • Top Checkered Flag Honda Sales Consultant when promoted.
  • Achieved Honda EXCELL?ertification as Certification Manager.
  • Collaborate with American Honda Motor Company Dealer Zone Manager on assessing market area consulting needs and developing market area action plans.
  • Obtain Honda Certification required by Dealer and Manufacturer to sell New/Used vehicles.

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39. Buying Process

low Demand
Here's how Buying Process is used in Internet Sales Consultant jobs:
  • Assist customers with vehicle buying process by establishing rapport and qualifying their needs and wants.
  • Followed up with customers to ensure customer service and vehicle buying process was outstanding.
  • Make appointments for interested customers, and continuously followed up throughout the buying process.
  • Assisted clients from start to finish in their research and car buying process.
  • Call and/or receive calls regarding emails and questions about the buying process.
  • Offered world class customer service through the car buying process.
  • Educate customers about the car buying process.
  • Assist customers in the buying process, deliver the Duval Difference to them and provide excellent customer service.

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40. Previous Customers

low Demand
Here's how Previous Customers is used in Internet Sales Consultant jobs:
  • Worked with leads from previous customers that visited the premises and that requested information from the internet site.
  • Develop buyers by maintaining rapport with previous customers; responding to inquiries and cold calling.
  • Conduct follow up calls to previous customers in order to close deals with them.
  • Designed and implemented direct mail campaigns to previous customers and cold leads.
  • Implemented an outstanding follow up system with all leads and previous customers.
  • Call all previous customers to follow up with their vehicle purchase.
  • Network with previous customers to promote new sales.

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41. New Accounts

low Demand
Here's how New Accounts is used in Internet Sales Consultant jobs:
  • Averaged 100-120 calls daily to ensure a strong sales funnel that would all a forecast of 25 new accounts monthly.
  • Generated new accounts by implementing effective networking and content marketing strategies.
  • Set up new accounts, upgrades, and generated leads through networking while educating customers on the latest products and features.
  • Developed new accounts, generated growth and profitability, adapt to changing circumstances with innovative sales strategies.
  • Added over 240 new accounts in last 2 years totaling over 440 doctors and clinics.
  • Increased new-business revenue by 35% through e-commerce sales and development of new accounts in South Florida & Latin America.

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42. Product Information

low Demand
Here's how Product Information is used in Internet Sales Consultant jobs:
  • Researched customer inquiries and responded with product information.
  • Provided product information directly to customers.
  • Respond to client inquiries regarding product information and loan applications pursuant to guiding the automotive purchase process.
  • Educate customers on buy/lease options and direct them to product information resources.
  • Certify in all new Product Information.
  • Maintain up-to-date knowledge about product information and promotions such as pricing, leasing programs, different incentives, campaigns and tradeshows.

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43. Vehicle Sales

low Demand
Here's how Vehicle Sales is used in Internet Sales Consultant jobs:
  • Conducted sales and oversight of vehicle sales through the internet sales department of principle dealer location.
  • Generated new and used vehicle sales on a commission-based salary.
  • Hold sales responsibility for online and on lot vehicle sales.
  • Assist Manager with all incoming vehicle sales leads.
  • License in Lincoln and Ford vehicle sales.
  • Average of 20+ vehicle sales per month
  • Ford and Lincoln Vehicle sales Certified.

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44. Technical Support

low Demand
Here's how Technical Support is used in Internet Sales Consultant jobs:
  • Apply Excellent spoken and written communication and to provide products and services as well as second to none technical support.
  • Handled technical support for the client account's hardware, software, network issues.
  • Help customers solve problems by providing technical support over the phone.
  • Provide technical support to small businesses for issues with their websites.
  • Provided technical support and increased functionality of the vast product line.
  • Provide technical support on a wide range of services.
  • Assist customers with troubleshooting and technical support.
  • Provide technical support on mobile devices and PCs Consultant the company on all matters pertaining to network upgrades and design.

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45. Chevrolet

low Demand
Here's how Chevrolet is used in Internet Sales Consultant jobs:
  • Obtained both Honda & Chevrolet Sales Certification
  • Completed all Chevrolet Certification training.
  • Certified in several brands including Chevrolet trucks, Nissan, Ford, Dodge, and Honda.
  • Averaged 14 retail units per month in a high volume Chevrolet dealership.
  • Obtained both Honda & Chevrolet Sales Certification Accomplishments Maintained Elite CSI Status.
  • Certified in all Chevrolet training within 2 weeks of hiring.
  • Inform customers of Chevrolet, GMC, and Chrysler products.
  • Help run the Don Brown Chevrolet Twitter and Vine accounts
  • Managed internet to on-site traffic for Chevrolet, Hyundai, and pre-owned vehicles.
  • Trained other's in "walk around" roleplaying activities with various Chevrolet cars and trucks.

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46. Customer Information

low Demand
Here's how Customer Information is used in Internet Sales Consultant jobs:
  • Utilized various computer programs to maintain customer database and prospect logs, which included personal customer information.
  • Offered customer service and filled inventory and customer information.
  • Collected and analyzed customer information.
  • Worked on monthly marketing strategies, printed reports, gathered customer information and kept accurate database.
  • Respond to all phone calls immediately, gather customer information, answer questions and set appointments.
  • Use CRM software daily to track leads, share information, and retrieve customer information.
  • Assisted customers in the buying process and updated and maintained current customer information.
  • Maintain relationships with customers through routine follow-up contacts Maintain accurate and up-to-date customer information in the company database.
  • Gather customer information, coordinate appointments.Professional Skills: Typing: Advanced Communication Skills: Advanced Word Excel

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47. Customer Database

low Demand
Here's how Customer Database is used in Internet Sales Consultant jobs:
  • Maintained customer database and updating as needed.
  • Maintained and organized a customer database.
  • Created new revenue streams through prospecting existing customer database.
  • Maintain a customer database to capture future sale opportunities.
  • Maintain customer database and follow-ups using ADP, EXCEL and Dealer Socket.
  • Recorded accurate and efficient records in the customer database.

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48. Internet

low Demand
Here's how Internet is used in Internet Sales Consultant jobs:
  • Develop from inception to completion targeted email marketing campaigns based on current promotions and new community information to specific internet leads.
  • Responded to customer Internet inquiries, scheduled appointments, managed dealership websites and solicited positive customer feedback.
  • Worked specifically with chiropractors in a call center environment and provided internet marketing and website optimization.
  • Respond to internet customer inquiries providing information requested as quickly as possible while closing for appointments.
  • Followed up and responded to internet leads and customer questions on vehicle specifications and availability.
  • Provided telephone and internet support for company e-stores and customer accounts.
  • Processed leases of Lexus Automobiles and performed internet telephone sales.
  • Coordinated internet sales and scheduled appointments for prospective buyers.
  • Maintained and updated company website while generating internet sales.
  • Hired as Internet sales consultant represent six vehicle manufacturers.
  • Developed innovative ways of generating organic internet searches.
  • Identified and reported internet related system problems.
  • Maintained dealership website and internet customer database.
  • Maintained rapport with internet advertising companies.
  • Appointed to the Internet Dept requires exceptional follow up skills, which was recognized as one of my many strong suits.
  • Provided technical knowledge and expertise to customers who contacting the dealership via the internet pertaining to the purchase of a new vehicle
  • Increased internet sales and negotiated over $7,000 profit on a $15,000 vehicle to the favor of the customer.
  • Enhanced my listening and visualization skills as I meet the customer s needs from communications through the internet and telephone.
  • Called out on Internet leads to acquire new customers and also assisted existing customers in the renewal of their warranties.
  • Managed a large database of internet sales inquiries and prospects for the sale of new and used motor vehicles.

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49. Repeat Business

low Demand
Here's how Repeat Business is used in Internet Sales Consultant jobs:
  • Maintain an ongoing relationship/communication with customers in order to encourage networking and repeat business.
  • Maintained ongoing relationships with customers to encourage networking and repeat business.
  • Maintain a thorough follow up system through ATS that encourages current, repeat business and customer referrals.
  • Continue relationships with past customers to ensure repeat business and future referrals.
  • Provided an exceptional sales experience that created repeat business within six months.
  • Manage and data mine a large customer database for repeat business.
  • Increase closing rates monthly/ exceeded monthly quota/improve customer satisfaction and repeat business.
  • Maintain a relationship in good standing in order to generate repeat business, and upsell dealer services.
  • Maintained "owner follow up system" that encouraged future and repeat business.

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50. High Volume

low Demand
Here's how High Volume is used in Internet Sales Consultant jobs:
  • Generated consultation appointments with high volumes of telemarketing and achieved new, repeat-customer prospects.
  • Manage a high volume of customer inquiries in order to schedule an appointment with a member of the sales team.
  • Respond to incoming calls in high volume call center environment from new and existing customers.
  • Input client information into system database, and answer high volume telephone calls.
  • Answer a high volume of calls and direct customers to appropriate department.
  • Fast paced high volume sales of web hosting and e-commerce solutions to small businesses, hotels, dental and medical offices.

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20 Most Common Skill for an Internet Sales Consultant

Customer Service15%
New Vehicle12.3%
Dealership8.9%
Email7.6%
Online7.2%
Internet Sales6.7%
Car Sales6.7%
Internet Leads5.8%

Typical Skill-Sets Required For An Internet Sales Consultant

RankSkillPercentage of ResumesPercentage
1
1
Customer Service
Customer Service
11.7%
11.7%
2
2
New Vehicle
New Vehicle
9.6%
9.6%
3
3
Dealership
Dealership
7%
7%
4
4
Email
Email
5.9%
5.9%
5
5
Online
Online
5.6%
5.6%
6
6
Internet Sales
Internet Sales
5.2%
5.2%
7
7
Car Sales
Car Sales
5.2%
5.2%
8
8
Internet Leads
Internet Leads
4.5%
4.5%
9
9
Phone Calls
Phone Calls
4%
4%
10
10
Sales Goals
Sales Goals
2.9%
2.9%
11
11
CRM
CRM
2.5%
2.5%
12
12
Product Knowledge
Product Knowledge
1.9%
1.9%
13
13
Ebay
Ebay
1.9%
1.9%
14
14
Potential Customers
Potential Customers
1.8%
1.8%
15
15
Company Website
Company Website
1.7%
1.7%
16
16
Scheduling Appointments
Scheduling Appointments
1.5%
1.5%
17
17
Sales Floor
Sales Floor
1.3%
1.3%
18
18
Outbound Calls
Outbound Calls
1.3%
1.3%
19
19
Appointment Setting
Appointment Setting
1.3%
1.3%
20
20
Sales Process
Sales Process
1.2%
1.2%
21
21
Internet Inquiries
Internet Inquiries
1.2%
1.2%
22
22
Test Drive
Test Drive
1.1%
1.1%
23
23
Sales Department
Sales Department
1.1%
1.1%
24
24
Prospective Customers
Prospective Customers
1%
1%
25
25
Data Entry
Data Entry
1%
1%
26
26
Customer Questions
Customer Questions
0.8%
0.8%
27
27
Internet Department
Internet Department
0.8%
0.8%
28
28
CSI
CSI
0.8%
0.8%
29
29
Toyota
Toyota
0.8%
0.8%
30
30
New Clients
New Clients
0.8%
0.8%
31
31
Customer Base
Customer Base
0.8%
0.8%
32
32
Sales Appointments
Sales Appointments
0.7%
0.7%
33
33
BDC
BDC
0.7%
0.7%
34
34
Timely Fashion
Timely Fashion
0.7%
0.7%
35
35
Credit Reports
Credit Reports
0.7%
0.7%
36
36
Nissan
Nissan
0.7%
0.7%
37
37
Sales Consultants
Sales Consultants
0.7%
0.7%
38
38
Honda
Honda
0.6%
0.6%
39
39
Buying Process
Buying Process
0.6%
0.6%
40
40
Previous Customers
Previous Customers
0.6%
0.6%
41
41
New Accounts
New Accounts
0.6%
0.6%
42
42
Product Information
Product Information
0.6%
0.6%
43
43
Vehicle Sales
Vehicle Sales
0.6%
0.6%
44
44
Technical Support
Technical Support
0.6%
0.6%
45
45
Chevrolet
Chevrolet
0.5%
0.5%
46
46
Customer Information
Customer Information
0.5%
0.5%
47
47
Customer Database
Customer Database
0.5%
0.5%
48
48
Internet
Internet
0.5%
0.5%
49
49
Repeat Business
Repeat Business
0.5%
0.5%
50
50
High Volume
High Volume
0.5%
0.5%

36,852 Internet Sales Consultant Jobs

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