What does an internet sales representative do?

Internet Sales Representatives are employed by companies that conduct business on online platforms or with a sizable following in social media. They are in charge of communicating with clients and performing activities directly related to achieving the company's sales goals. Internet Sales Representatives are responsible for creating sales strategies. They should be familiar with the current sales and marketing trends, especially in the industry landscape.
Internet sales representative responsibilities
Here are examples of responsibilities from real internet sales representative resumes:
- Manage bdc staff, work overtime training new employees.
- Handle all service leads and CSI for Hyundai store.
- Manage incoming pricing requests for both Mazda and Subaru.
- Manage creation and deployment of new technology intranet portal via SDLC.
- Manage internet to on-site traffic for Chevrolet, Hyundai, and pre-own vehicles.
- Manage to communicate through live chat or message to foreign and national customers via eBay website.
- Train individuals for the BDC.
- Certify specialist with Volkswagen and Hyundai.
- Monitor lead sources for ROI and adjust buys accordingly.
- Sell new and pre-own Toyota automobiles and various American brands.
- Inform customers of Chevrolet, GMC, and Chrysler products.
- Increase ROI while maintaining a high level of customer satisfaction.
- Design and build a custom CMS using a PHP framework.
- Provide internet responses to requests for information and pricing of NISSAN products.
- Show and demonstrate the full line of Chrysler vehicles to all customers.
Internet sales representative skills and personality traits
We calculated that 40% of Internet Sales Representatives are proficient in Internet Sales, Customer Service, and Lead Management. They’re also known for soft skills such as Analytical skills, Leadership skills, and Communication skills.
We break down the percentage of Internet Sales Representatives that have these skills listed on their resume here:
- Internet Sales, 40%
Developed all Internet sales and departmental procedures and produced Sales procedure manual.
- Customer Service, 8%
Provide customer service to existing customer offering additional assistance and keeping lines of communications open between customer and sales representative.
- Lead Management, 8%
Utilize lead management tools effectively.
- CRM, 5%
Delivered administrative support to senior management using customer based CRM data software.
- BDC, 4%
Service BDC Appointment Coordinator: Effectively Prospect current leads and Potential New Customers.
- Schedule Appointments, 4%
Schedule appointments accordingly for dealership visits.
"internet sales," "customer service," and "lead management" are among the most common skills that internet sales representatives use at work. You can find even more internet sales representative responsibilities below, including:
Analytical skills. The most essential soft skill for an internet sales representative to carry out their responsibilities is analytical skills. This skill is important for the role because "sales managers must collect and interpret complex data to target the most promising geographic areas and demographic groups, and determine the most effective sales strategies." Additionally, an internet sales representative resume shows how their duties depend on analytical skills: "update customer database with contact details and interest information from prospective customers. "
Leadership skills. Another soft skill that's essential for fulfilling internet sales representative duties is leadership skills. The role rewards competence in this skill because "sales managers must be able to evaluate how their sales staff performs and must develop strategies for meeting sales goals." According to an internet sales representative resume, here's how internet sales representatives can utilize leadership skills in their job responsibilities: "skilled with microsoft products skilled with crm software skilled with adp software excellent communication skills well organized determined worker leadership skill"
Communication skills. Another skill that relates to the job responsibilities of internet sales representatives is communication skills. This skill is critical to many everyday internet sales representative duties, as "sales managers need to work with colleagues and customers, so they must be able to communicate clearly." This example from a resume shows how this skill is used: "managed high-volume lead handling, including emails and phone communications while achieving top 5 in departmental gross profit and performance standards"
The three companies that hire the most internet sales representatives are:
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Internet sales representative vs. Business development representative
A business development representative's role is to find new business and client opportunities through market research and networking. They are primarily responsible for participating in creating strategies to enhance client relations, improve sales, and reach out to potential clients through calls, correspondence, and meetings. Moreover, it is also their responsibility to perform follow-up calls, offer recommendations, and even build rapport to strengthen client base. As a representative, it is essential to coordinate with managers and supervisors and adhere to policies and regulations.
While similarities exist, there are also some differences between internet sales representatives and business development representative. For instance, internet sales representative responsibilities require skills such as "crm," "csi," "technical support," and "repeat business." Whereas a business development representative is skilled in "business development," "work ethic," "bdr," and "sales cycle." This is part of what separates the two careers.
Business development representatives really shine in the manufacturing industry with an average salary of $49,583. Comparatively, internet sales representatives tend to make the most money in the technology industry with an average salary of $41,840.business development representatives tend to reach similar levels of education than internet sales representatives. In fact, business development representatives are 2.1% more likely to graduate with a Master's Degree and 0.1% less likely to have a Doctoral Degree.Internet sales representative vs. Sales development representative
A sales development representative qualifies leads at the sales funnel's initial stages. Sales development representatives need to conduct research for prospective clients and qualify the leads before handing them to the sales team. They develop sales strategies to attract buyers or solicit potential customers. They need to build relationships with their customers to determine their needs and qualify the viability of interests to drive sales. Also, they collaborate with the sales executives making certain that corporate targets and goals are met.
While some skills are similar in these professions, other skills aren't so similar. For example, resumes show us that internet sales representative responsibilities requires skills like "internet sales," "crm," "bdc," and "schedule appointments." But a sales development representative might use other skills in their typical duties, such as, "sdr," "lead generation," "account executives," and "linkedin."
On average, sales development representatives earn a higher salary than internet sales representatives. Some industries support higher salaries in each profession. Interestingly enough, sales development representatives earn the most pay in the start-up industry with an average salary of $54,512. Whereas internet sales representatives have higher pay in the technology industry, with an average salary of $41,840.sales development representatives earn similar levels of education than internet sales representatives in general. They're 1.0% more likely to graduate with a Master's Degree and 0.1% less likely to earn a Doctoral Degree.Internet sales representative vs. Internet sales consultant
Internet sales consultants are skilled professionals who are responsible for conducting sales activities over the internet to achieve the sales objectives of a company. These consultants must identify and contact potential customers to create business opportunities and schedule appointments with them to make product presentations. They are required to maintain updated with product information so that they can respond to customer queries promptly and professionally. Internet sales consultants must also stay aware of the current trends in online marketing as well as their competitors.
The required skills of the two careers differ considerably. For example, internet sales representatives are more likely to have skills like "technical support," "strong customer service," "excellent organizational," and "outbound phone calls." But a internet sales consultant is more likely to have skills like "pre sales," "phone calls," "internet leads," and "sales consultants."
Internet sales consultants typically earn similar educational levels compared to internet sales representatives. Specifically, they're 0.5% more likely to graduate with a Master's Degree, and 0.5% more likely to earn a Doctoral Degree.Internet sales representative vs. Sales representative internship
In a sales representative internship, an intern's duties depend on the directives of a supervising staff or manager. Typically, they are responsible for gaining industry insights while performing clerical tasks such as preparing and processing documents, greeting visitors, disseminating and organizing files, and running errands as needed. They may also participate in communicating with clients through calls and appointments to offer products and services, ensuring client satisfaction. Furthermore, as an intern, it is essential to familiarize and abide by the company's policies and regulations, including its vision and mission.
Even though a few skill sets overlap between internet sales representatives and sales representative interns, there are some differences that are important to note. For one, an internet sales representative might have more use for skills like "internet sales," "lead management," "crm," and "bdc." Meanwhile, some responsibilities of sales representative interns require skills like "kids," "sales presentations," "powerpoint," and "outbound calls. "
In general, sales representative interns hold similar degree levels compared to internet sales representatives. Sales representative interns are 2.4% more likely to earn their Master's Degree and 0.8% more likely to graduate with a Doctoral Degree.Types of internet sales representative
Updated January 8, 2025











