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What is an internet technical support technician and how to become one
What general advice would you give to an internet technical support technician?
Kate Marek Ph.D.
Director and Professor, Dominican University
Avg. Salary $49,852
Avg. Salary $59,228
Growth rate 10%
Growth rate 0.3%
American Indian and Alaska Native 0.44%
Asian 9.23%
Black or African American 10.86%
Hispanic or Latino 15.99%
Unknown 5.26%
White 58.21%
Genderfemale 33.70%
male 66.30%
Age - 41American Indian and Alaska Native 3.00%
Asian 7.00%
Black or African American 14.00%
Hispanic or Latino 19.00%
White 57.00%
Genderfemale 47.00%
male 53.00%
Age - 41Stress level is high
7.1 - high
Complexity level is challenging
7 - challenging
Work life balance is good
6.4 - fair
Internet technical support technician career paths
Key steps to become an internet technical support technician
Explore internet technical support technician education requirements
Start to develop specific internet technical support technician skills
Skills Percentages Customer Service 26.93% Inbound Calls 9.53% Windows 7.89% DSL 4.17% Mac 4.07% Complete relevant internet technical support technician training and internships
Accountants spend an average of 3-6 months on post-employment, on-the-job training. New internet technical support technicians learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as an internet technical support technician based on U.S. Bureau of Labor Statistics data and data from real internet technical support technician resumes.Research internet technical support technician duties and responsibilities
- Work involve managing departmental computer support for approximately 400 PC/MAC workstations and 8 servers, and to 80 faculty/staff.
- Set up personal and domain email accounts; dial up accounts and later on, DSL account.
- Provide over the phone support to customers of various ISP's within the states of Ohio and Wisconsin.
- Provide phone technical support for Bellsouth DSL, supporting various wireless routers and modems on all windows environments.
Prepare your internet technical support technician resume
When your background is strong enough, you can start writing your internet technical support technician resume.
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Choose from 10+ customizable internet technical support technician resume templates
Build a professional internet technical support technician resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 10+ resume templates to create your internet technical support technician resume.
Apply for internet technical support technician jobs
Now it's time to start searching for an internet technical support technician job. Consider the tips below for a successful job search:
- Browse job boards for relevant postings
- Consult your professional network
- Reach out to companies you're interested in working for directly
- Watch out for job scams
How did you land your first internet technical support technician job
Are you an internet technical support technician?
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Average internet technical support technician salary
The average internet technical support technician salary in the United States is $49,852 per year or $24 per hour. Internet technical support technician salaries range between $30,000 and $81,000 per year.
What am I worth?
How do internet technical support technicians rate their job?
Internet technical support technician reviews
You get to help a lot of people in many different ways as well as learning new things about technology
I have aids now due to the painfulness of sitting down all day
I decided to go to technical support because I've been fascinated by technology all my life and I love working with the people as well. I want to use my technical know-how to solve directly the problems that customers have. I want to be the person who makes life easier and more enjoyable for people who have had a problem. This is what I like most as a technical Support.
I don't like sitting around being inactive. So I'll keep my self always busy
I enjoy the challenges and learning new things . Technology is always evolving.
Customer is unwilling to provide you with necessary information in order to assist them.
Updated January 8, 2025
