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Working as an Internet Technical Support Technician

There is more than meets the eye when it comes to being an internet technical support technician. For example, did you know that they make an average of $17.39 an hour? That's $36,163 a year!

Between 2018 and 2028, the career is expected to grow 10% and produce 83,100 job opportunities across the U.S.

What Does an Internet Technical Support Technician Do

There are certain skills that many internet technical support technicians have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed speaking skills, writing skills and listening skills.

When it comes to the most important skills required to be an internet technical support technician, we found that a lot of resumes listed 13.3% of internet technical support technicians included customer service, while 9.8% of resumes included email issues, and 7.1% of resumes included troubleshoot. Hard skills like these are helpful to have when it comes to performing essential job responsibilities.

When it comes to searching for a job, many search for a key term or phrase. Instead, it might be more helpful to search by industry, as you might be missing jobs that you never thought about in industries that you didn't even think offered positions related to the internet technical support technician job title. But what industry to start with? Most internet technical support technicians actually find jobs in the telecommunication and technology industries.

How To Become an Internet Technical Support Technician

If you're interested in becoming an internet technical support technician, one of the first things to consider is how much education you need. We've determined that 31.8% of internet technical support technicians have a bachelor's degree. In terms of higher education levels, we found that 3.1% of internet technical support technicians have master's degrees. Even though some internet technical support technicians have a college degree, it's possible to become one with only a high school degree or GED.

Choosing the right major is always an important step when researching how to become an internet technical support technician. When we researched the most common majors for an internet technical support technician, we found that they most commonly earn bachelor's degree degrees or associate degree degrees. Other degrees that we often see on internet technical support technician resumes include high school diploma degrees or diploma degrees.

You may find that experience in other jobs will help you become an internet technical support technician. In fact, many internet technical support technician jobs require experience in a role such as customer service representative. Meanwhile, many internet technical support technicians also have previous career experience in roles such as cashier or technical support technician.

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Average Salary$36,163
Job Growth Rate10%

Internet Technical Support Technician Jobs

Internet Technical Support Technician Career Paths

Top Careers Before Internet Technical Support Technician

Cashier
13.9 %

Top Careers After Internet Technical Support Technician

Cashier
11.4 %

What is the right job for my career path?

Tell us your goals and we'll match you with the rights job to get there.

Average Salary for an Internet Technical Support Technician

Internet Technical Support Technicians in America make an average salary of $36,163 per year or $17 per hour. The top 10 percent makes over $55,000 per year, while the bottom 10 percent under $23,000 per year.
Average Salary
$36,163

Best Paying Cities

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Recently Added Salaries

Job TitleCompanyCompanyStart DateSalary
Internet Technical Support Technician
Internet Technical Support Technician
ISPN Helpdesk Services
ISPN Helpdesk Services
07/01/2019
07/01/2019
$25,04407/01/2019
$25,044

Calculate your salary

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Internet Technical Support Technician Demographics

Gender

male

62.0 %

female

34.9 %

unknown

3.1 %

Ethnicity

White

63.5 %

Asian

15.1 %

Hispanic or Latino

9.6 %

Foreign Languages Spoken

Spanish

87.5 %

Russian

6.3 %

Polish

6.3 %
See More Demographics

Internet Technical Support Technician Education

Majors

Business
18.6 %

Degrees

Bachelors

31.8 %

Associate

24.5 %

High School Diploma

24.5 %

Top Colleges for Internet Technical Support Technicians

1. Stanford University

Stanford, CA

In-State Tuition
$51,354
Enrollment
7,083

2. University of Pennsylvania

Philadelphia, PA

In-State Tuition
$55,584
Enrollment
10,764

3. Northwestern University

Evanston, IL

In-State Tuition
$54,568
Enrollment
8,451

4. University of Southern California

Los Angeles, CA

In-State Tuition
$56,225
Enrollment
19,548

5. California State University - Bakersfield

Bakersfield, CA

In-State Tuition
$7,309
Enrollment
9,142

6. SUNY at Binghamton

Vestal, NY

In-State Tuition
$9,808
Enrollment
13,990

7. San Diego State University

San Diego, CA

In-State Tuition
$7,488
Enrollment
30,018

8. Boston University

Boston, MA

In-State Tuition
$53,948
Enrollment
17,238

9. New York University

New York, NY

In-State Tuition
$51,828
Enrollment
26,339

10. Worcester Polytechnic Institute

Worcester, MA

In-State Tuition
$50,530
Enrollment
4,571
See More Education Info

Entry Level Jobs For Becoming An Internet Technical Support Technician

Job type you want
Full Time
Part Time
Internship
Temporary

Top Skills For an Internet Technical Support Technician

The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 13.3% of internet technical support technicians listed customer service on their resume, but soft skills such as speaking skills and writing skills are important as well.

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Top Internet Technical Support Technician Employers

1. Comcast
4.7
Avg. Salary: 
$57,992
Internet Technical Support Technicians Hired: 
44+
2. AT&T
4.8
Avg. Salary: 
$46,585
Internet Technical Support Technicians Hired: 
38+
3. Teleperformance
3.8
Avg. Salary: 
$26,863
Internet Technical Support Technicians Hired: 
26+
4. Mediacom Communications
4.1
Avg. Salary: 
$42,856
Internet Technical Support Technicians Hired: 
26+
5. CenturyLink
4.7
Avg. Salary: 
$44,882
Internet Technical Support Technicians Hired: 
24+
6. Sykes Enterprises
3.8
Avg. Salary: 
$26,152
Internet Technical Support Technicians Hired: 
17+

Internet Technical Support Technician Videos

Recently Added Internet Technical Support Technician Jobs

Updated October 2, 2020