Internet Technical Support Technician Overview
Working as an Internet Technical Support Technician
There is more than meets the eye when it comes to being an internet technical support technician. For example, did you know that they make an average of $17.39 an hour? That's $36,163 a year!
Between 2018 and 2028, the career is expected to grow 10% and produce 83,100 job opportunities across the U.S.
What Does an Internet Technical Support Technician Do
There are certain skills that many internet technical support technicians have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed speaking skills, writing skills and listening skills.
When it comes to the most important skills required to be an internet technical support technician, we found that a lot of resumes listed 13.3% of internet technical support technicians included customer service, while 9.8% of resumes included email issues, and 7.1% of resumes included troubleshoot. Hard skills like these are helpful to have when it comes to performing essential job responsibilities.
When it comes to searching for a job, many search for a key term or phrase. Instead, it might be more helpful to search by industry, as you might be missing jobs that you never thought about in industries that you didn't even think offered positions related to the internet technical support technician job title. But what industry to start with? Most internet technical support technicians actually find jobs in the telecommunication and technology industries.
How To Become an Internet Technical Support Technician
If you're interested in becoming an internet technical support technician, one of the first things to consider is how much education you need. We've determined that 31.8% of internet technical support technicians have a bachelor's degree. In terms of higher education levels, we found that 3.1% of internet technical support technicians have master's degrees. Even though some internet technical support technicians have a college degree, it's possible to become one with only a high school degree or GED.
Choosing the right major is always an important step when researching how to become an internet technical support technician. When we researched the most common majors for an internet technical support technician, we found that they most commonly earn bachelor's degree degrees or associate degree degrees. Other degrees that we often see on internet technical support technician resumes include high school diploma degrees or diploma degrees.
You may find that experience in other jobs will help you become an internet technical support technician. In fact, many internet technical support technician jobs require experience in a role such as customer service representative. Meanwhile, many internet technical support technicians also have previous career experience in roles such as cashier or technical support technician.
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Internet Technical Support Technician Jobs
Internet Technical Support Technician Career Paths
In addition to switching up your job search, it might prove helpful to look at a career path for your specific job. Now, what's a career path you ask? Well, it's practically a map that shows how you might advance from one job title to another. Our career paths are especially detailed with salary changes. So, for example, if you started out with the role of computer technician you might progress to a role such as technical support specialist eventually. Later on in your career, you could end up with the title information technology manager.
What is the right job for my career path?
Tell us your goals and we'll match you with the rights job to get there.
Average Salary for an Internet Technical Support Technician
Best Paying Cities
Recently Added Salaries
Job TitleCompany  | Company | Start Date | Salary |
|---|---|---|---|
ISPN Helpdesk Services Internet Technical Support Technician Internet Technical Support Technician | ISPN Helpdesk Services ISPN Helpdesk Services | 07/01/2019 07/01/2019 | $25,04407/01/2019 $25,044 |
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Top Colleges for Internet Technical Support Technicians
1. Stanford University
Stanford, CA
2. University of Pennsylvania
Philadelphia, PA
3. Northwestern University
Evanston, IL
4. University of Southern California
Los Angeles, CA
5. California State University - Bakersfield
Bakersfield, CA
6. SUNY at Binghamton
Vestal, NY
7. San Diego State University
San Diego, CA
8. Boston University
Boston, MA
9. New York University
New York, NY
10. Worcester Polytechnic Institute
Worcester, MA
Entry Level Jobs For Becoming An Internet Technical Support Technician
Top Skills For an Internet Technical Support Technician
The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 13.3% of internet technical support technicians listed customer service on their resume, but soft skills such as speaking skills and writing skills are important as well.
- Customer Service, 23.8%
- Troubleshoot, 8.2%
- Outbound Calls, 7.4%
- Windows, 6.6%
- Online, 5.7%
- Other Skills, 48.3% See All Internet Technical Support Technician Skills
How Do Internet Technical Support Technician Rate Their Jobs?
Top Internet Technical Support Technician Employers
Internet Technical Support Technician Videos
