Internet technical support technician demographics and statistics in the US
Internet technical support technician demographics research summary. Zippia estimates internet technical support technician demographics and statistics in the United States by using a database of 30 million profiles. Our internet technical support technician estimates are verified against BLS, Census, and current job openings data for accuracy. Zippia's data science team found the following key facts about internet technical support technicians after extensive research and analysis:
- There are over 41,819 internet technical support technicians currently employed in the United States.
- 33.7% of all internet technical support technicians are women, while 66.3% are men.
- The average internet technical support technician age is 42 years old.
- The most common ethnicity of internet technical support technicians is White (58.2%), followed by Hispanic or Latino (16.0%), Black or African American (10.9%) and Asian (9.2%).
- In 2022, women earned 96% of what men earned.
- 11% of all internet technical support technicians are LGBT.
- Internet technical support technicians are 65% more likely to work at private companies in comparison to public companies.
On this page
Internet technical support technician demographics by:
Internet technical support technician gender statistics
33.7% of internet technical support technicians are women and 66.3% of internet technical support technicians are men.
- Male, 66.3%
- Female, 33.7%
Internet technical support technician gender ratio
| Gender | Percentages |
|---|---|
| Male | 66.3% |
| Female | 33.7% |
Internet technical support technician gender pay gap
Women earn 96¢ for every $1 earned by men
Male income
$52,255
Female income
$50,288
Internet technical support technician gender ratio over time
This data breaks down the percentage of men and women in internet technical support technician positions over time. Currently, 33.7% of internet technical support technicians are female.
Internet technical support technician gender ratio by year
| Year | Male | Female |
|---|---|---|
| 2010 | 60.26% | 39.74% |
| 2011 | 61.41% | 38.59% |
| 2012 | 63.11% | 36.89% |
| 2013 | 63.73% | 36.27% |
| 2014 | 64.18% | 35.82% |
| 2015 | 66.28% | 33.72% |
| 2016 | 66.44% | 33.56% |
| 2017 | 66.33% | 33.67% |
| 2018 | 67.19% | 32.81% |
| 2019 | 65.64% | 34.36% |
| 2020 | 66.24% | 33.76% |
| 2021 | 66.30% | 33.70% |
Internet technical support technician related jobs gender ratio
We compared internet technical support technicians with similar job titles to see how gender ratios vary. As you can see, dell certified systems expert and software applications architect have the biggest gender ratio gaps.
| Job title | Male | Female |
|---|---|---|
| Informatics Nurse Specialist | 13% | 87% |
| Clinical Support Specialist | 22% | 78% |
| Clinic Administrator | 23% | 77% |
| Internet Technical Support Technician | 66% | 34% |
| Senior Data Center Engineer | 98% | 2% |
| Software Applications Architect | 98% | 2% |
| Dell Certified Systems Expert | 99% | 1% |
Male
Female
100%
75%
50%
25%
0%
0%
25%
50%
75%
100%
Internet technical support technician demographics by race
The most common ethnicity among internet technical support technicians is White, which makes up 58.2% of all internet technical support technicians. Comparatively, 16.0% of internet technical support technicians are Hispanic or Latino and 10.9% of internet technical support technicians are Black or African American.
- White, 58.2%
- Hispanic or Latino, 16.0%
- Black or African American, 10.9%
- Asian, 9.2%
- Unknown, 5.3%
- American Indian and Alaska Native, 0.4%
Internet technical support technician race
| Internet technical support technician race | Percentages |
|---|---|
| White | 58.2% |
| Hispanic or Latino | 16.0% |
| Black or African American | 10.9% |
| Asian | 9.2% |
| Unknown | 5.3% |
| American Indian and Alaska Native | 0.4% |
Internet technical support technician race and ethnicity over time
See how internet technical support technician racial and ethnic diversity trended since 2010 according to the United States Census Bureau data.
Internet technical support technician race and ethnicity by year
| Year | White | Black or African American | Asian | Hispanic or Latino |
|---|---|---|---|---|
| 2010 | 66.81% | 11.30% | 5.83% | 13.02% |
| 2011 | 67.51% | 11.39% | 5.98% | 12.52% |
| 2012 | 66.25% | 11.63% | 6.23% | 13.16% |
| 2013 | 65.18% | 10.87% | 7.03% | 13.54% |
| 2014 | 64.89% | 11.08% | 6.68% | 14.25% |
| 2015 | 64.80% | 10.55% | 7.86% | 14.13% |
| 2016 | 64.59% | 10.51% | 7.84% | 14.03% |
| 2017 | 63.80% | 10.18% | 8.29% | 14.43% |
| 2018 | 63.92% | 10.13% | 8.38% | 14.16% |
| 2019 | 62.11% | 10.05% | 9.08% | 15.29% |
| 2020 | 60.07% | 10.63% | 8.86% | 15.45% |
| 2021 | 58.21% | 10.86% | 9.23% | 15.99% |
Internet technical support technician wage gap by race
According to our data, asian internet technical support technicians have the highest average salary compared to other ethnicities. Black or african american internet technical support technicians have the lowest average salary at $49,036.
| Ethnicity | Salary |
|---|---|
| Unknown | $50,172 |
| White | $51,552 |
| Black or African American | $49,036 |
| Asian | $60,910 |
| Hispanic or Latino | $50,433 |
Average internet technical support technician age
See how the average age of internet technical support technicians varies based on ethnicity and gender.
Male
Female
Internet technical support technician age by race and gender
| Race | Male age | Female age |
|---|---|---|
| Black or African American | 44 | 43 |
| Unknown | 40 | 45 |
| Asian | 41 | 41 |
| Hispanic or Latino | 37 | 39.5 |
| White | 41 | 46 |
| American Indian and Alaska Native | 41 |
Internet technical support technician age breakdown
The average age of internet technical support technicians is 40+ years years old, representing 56% of the internet technical support technician population.
Internet technical support technician age breakdown
| Internet Technical Support Technician Years | Percentages |
|---|---|
| 40+ years | 56% |
| 30-40 years | 30% |
| 20-30 years | 15% |
Internet technical support technician educational attainment
The most common degree for internet technical support technicians is bachelor's degree, with 35% of internet technical support technicians earning that degree. The second and third most common degree levels are associate degree degree at 32% and associate degree degree at 19%.
- Bachelor's, 35%
- Associate, 32%
- High School Diploma, 19%
- Diploma, 6%
- Other Degrees, 8%
Internet technical support technicians by degree level
| Internet technical support technician degree | Percentages |
|---|---|
| Bachelor's | 35% |
| Associate | 32% |
| High School Diploma | 19% |
| Diploma | 6% |
| Other Degrees | 8% |
Internet technical support technician jobs you might like
Internet technical support technician wage gap by degree level
According to the data, internet technical support technicians with a Master's degree earn more than those without, at $66,288 annually. With a Doctorate degree, internet technical support technicians earn a median annual income of $61,691 compared to $53,365 for internet technical support technicians with an Bachelor's degree.
| Education | Salary |
|---|---|
| Master's Degree | $66,288 |
| High School Diploma or Less | $44,992 |
| Bachelor's Degree | $53,365 |
| Doctorate Degree | $61,691 |
| Some College/ Associate Degree | $46,524 |
Internet technical support technician employment statistics
Most internet technical support technicians work for a private in the telecommunication industry.
Company size where internet technical support technicians work
Below, you can see the size of companies where internet technical support technicians work.
Internet technical support technician jobs by employer size
| Company size | Percentages |
|---|---|
| < 50 employees | 11% |
| 50 - 100 employees | 14% |
| 100 - 500 employees | 15% |
| 500 - 1,000 employees | 9% |
| 1,000 - 10,000 employees | 23% |
| > 10,000 employees | 28% |
Internet technical support technician jobs by company type
Employees with the internet technical support technician job title have their preferences when it comes to working for a company. For instance, most internet technical support technicians prefer to work at private companies over public companies.
Internet technical support technician jobs by sector
| Company type | Percentages |
|---|---|
| Education | 2% |
| Public | 31% |
| Private | 65% |
| Government | 3% |
Internet technical support technician jobs by industry
The most common industries for internet technical support technicians are telecommunication, professional and technology.
Internet technical support technician industry statistics
| Industry | Percentages |
|---|---|
| Telecommunication | 18% |
| Professional | 15% |
| Fortune 500 | 14% |
| Technology | 13% |
| Media | 6% |
| Finance | 6% |
| Internet | 4% |
| Hospitality | 4% |
| Manufacturing | 4% |
| Transportation | 2% |
| Government | 2% |
| Health Care | 2% |
| Retail | 2% |
| Education | 2% |
| Pharmaceutical | 1% |
| Automotive | 1% |
| Construction | 1% |
| Start-up | 1% |
| Non Profits | 1% |
| Real Estate | 1% |
| Agriculture | 1% |
| Insurance | 1% |
Internet technical support technician turnover and employment statistics
Internet technical support technician unemployment rate over time
The unemployment rate for internet technical support technicians between 2008 and the most recent data has varied, according to the Bureau of Labor Statistics.
Internet technical support technician unemployment rate by year
| Year | Internet technical support technician unemployment rate |
|---|---|
| 2010 | 7.58% |
| 2011 | 6.70% |
| 2012 | 5.32% |
| 2013 | 5.21% |
| 2014 | 4.89% |
| 2015 | 4.00% |
| 2016 | 3.51% |
| 2017 | 3.56% |
| 2018 | 3.06% |
| 2019 | 3.58% |
| 2020 | 4.61% |
| 2021 | 4.34% |
Average internet technical support technician tenure
The average internet technical support technician stays at their job for 1-2 years, based on the 800 internet technical support technicians resumes in Zippia's database.
Internet technical support technician tenure statistics
| Number of years | Percentages |
|---|---|
| Less than 1 year | 35% |
| 1-2 years | 42% |
| 3-4 years | 10% |
| 5-7 years | 7% |
| 8-10 years | 3% |
| 11+ years | 4% |
Internet technical support technician LGBT ratio compared to similar jobs
Review the percent of internet technical support technicians that are members of the LGBT community. You can see how this compares to similar jobs in the chart below.
| Job title | LGBT | Job openings |
|---|---|---|
| LAN Analyst | 7.31% | 63,017 |
| Senior Staff Consultant | 8.42% | 133,501 |
| Senior Systems Developer | 8.46% | 345,300 |
| Certified Information Systems Security Professional | 8.59% | 234,446 |
| Senior Switch Technician | 9.03% | 13,113 |
| Quality Assurance Assistant | 10.54% | 67,706 |
| Internet Technical Support Technician | 10.88% | - |
Similar internet technical support technician jobs LGBT demographics
| Profession | Percentages of LGBT | Job openings |
|---|---|---|
| LAN Analyst | 7.31% | 63,017 |
| Senior Staff Consultant | 8.42% | 133,501 |
| Senior Systems Developer | 8.46% | 345,300 |
| Certified Information Systems Security Professional | 8.59% | 234,446 |
| Senior Switch Technician | 9.03% | 13,113 |
| Quality Assurance Assistant | 10.54% | 67,706 |
Foreign languages spoken by internet technical support technicians
The most common foreign language among internet technical support technicians is Spanish at 87.5%. The second-most popular foreign language spoken is Russian at 6.3% and Polish is the third-most popular at 6.3%.
- Spanish, 87.5%
- Russian, 6.3%
- Polish, 6.3%
Internet technical support technician languages spoken
| Foreign language | Percentages |
|---|---|
| Spanish | 87.5% |
| Russian | 6.3% |
| Polish | 6.3% |
