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Top 50 Internet Technical Support Technician Skills

Below we've compiled a list of the most important skills for a Internet Technical Support Technician. We ranked the top skills based on the percentage of Internet Technical Support Technician resumes they appeared on. For example, 13.6% of Internet Technical Support Technician resumes contained Customer Service as a skill. Let's find out what skills a Internet Technical Support Technician actually needs in order to be successful in the workplace.

These Are The Most Important Skills For A Internet Technical Support Technician

1. Customer Service
demand arrow
high Demand
Here's how Customer Service is used in Internet Technical Support Technician jobs:
  • Assisted customers with inquiries regarding internet connections providing exceptional customer service by correcting issues.
  • Hand picked for DSL installation representative during customer service software application transition.
  • Provided customer service and retention of customers.
  • Provided customer service and professionalism.
  • Helped build Webster City Auto Center's Web presence Skills Used Customer Service Social Networking Web Creation Sales Software Integration
  • Work in team setting to collectively address customer service and accomplish company goals and sales quotas.
  • Offered first call resolution while maintaining a low average handle time and excellent customer service.
  • Provided excellent customer service and phone support for DSL customers via inbound phone calls.
  • Call Center Customer Service, Floor Manager, Project Manager 1 year 7 months
  • Worked closely with team members to meet or exceed all customer service requirements.
  • Collaborated and developed in training new techs on internet and customer services.
  • Resolved broadband service interruptions, improving customer service satisfaction by 15%.
  • Provided excellent customer service and assuring all technical needs are met.
  • Provide the highest of customer service to our high-speed Internet customers.
  • Supervised daily operations, risk management, and customer service.
  • Performed sales and upgrades in addition to Customer Service
  • Answer customer service calls and take orders.
  • Demonstrate excellent customer service Provide awareness of Frontier Anti Virus and Identity Theft Protection services.
  • Charleston, WV * Mar 2010 - Nov 2011 Provide customer service and support the FiOS network.
  • Trouble shoot internet and tv issues for frontier customers Great customer service skills

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12 Customer Service Jobs

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2. Email Accounts
demand arrow
high Demand
Here's how Email Accounts is used in Internet Technical Support Technician jobs:
  • Set up personal and domain email accounts; dial up accounts and later on, DSL account.
  • Assisted customers with setting up email accounts and email issues they were experiencing.
  • Set up of dialup and email accounts for customer and troubleshooting of connections on and Apple Computers.

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3. Phone Calls
demand arrow
high Demand
Here's how Phone Calls is used in Internet Technical Support Technician jobs:
  • Gathered information through client phone calls to identify and report product problems.
  • Worked on the internet support team taking phone calls.

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4. Troubleshoot Internet
demand arrow
high Demand
5. Internet
demand arrow
high Demand
Here's how Internet is used in Internet Technical Support Technician jobs:
  • Provided business customers with network and internet consultation and support * Averaged $3000/month in sales in upgrading business customers communications equipment
  • Assisted and walked customers through installing and configuring software for mobile internet connectivity.
  • Monitored and analyzed area network and internet connectivity for possible issues or outages.
  • Scheduled and conducted service maintenance visits and installations of internet equipment.
  • Responded to telephone inquiries regarding internet or telephone connectivity issues.
  • Answered user inquiries regarding computer software or hardware operations to resolve problems with phone and internet services.
  • Can troubleshoot issues with cable modems as well as other faults in the Internet system.
  • Checked new internet ticketing users' tickets to verify they are using the program correctly.
  • Initiated and documented trace route command results, checking for internet connectivity.
  • Provided basic support for IPTV (Internet TV) Customers.
  • Maintained an internet ticketing user database for over 500 users.
  • Helped customers solve internet related problems over the phone.
  • Helped customers establish new internet and phone service connections.
  • Provided over the phone internet support for customers.
  • Assisted customers with internet or website technical issues.
  • Help applicants trouble shoot any internet errors.
  • Communicated telephonically and/or via electronic mail any internet and software related issues.
  • Take inbound calls from customer regarding their account.. Help them fix their problem with their internet.
  • Used company tools and resources to troubleshoot, repair or escalade phone and internet connection issues.
  • Assisted customer with internet issues and upsold products and services

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6. DSL
demand arrow
high Demand
Here's how DSL is used in Internet Technical Support Technician jobs:
  • Experience with DSL provisioning and installation, Red back system for DSL network, Bay Networks and MAX 5000 modem banks.
  • Set up DSL accounts, and worked closely with local vendors such as SBC, and COVAD.
  • Assist customers with registration, email creation, modem/filter setup, conduct DSL signal testing.
  • Assist customers with DSL and computer related issues and maintained highest call amount.
  • Helped DSL customers configure computer settings to connect to internet services.
  • Provided over the phone technical support for Bell South DSL customers.
  • Diagnose wireless, DSL, and dial up connection issues.
  • Received additional training for DSL/Cable modems.
  • Help customer's setup DSL modems.
  • Answer calls in call center troubleshooting Dialup, DSL, and Cable Internet connections.
  • Analyze DSLAM, Line, Wiring, Redback & DMarc statistics to identify location of problem for field technicians.

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7. Technical Support
demand arrow
high Demand
Here's how Technical Support is used in Internet Technical Support Technician jobs:
  • Provided technical support for CenturyTel customers who experienced internet or computer problems.
  • Provided Technical Support for PeoplePC internet customers.
  • Aided DriveCam with customer and technical support
  • Provided over-the-phone Technical Support for customers experiencing issues with their DSL service, and assisting them to regain Internet access.
  • Handled calls pertaining to web sales and technical support in setting up sites or servers for customers.
  • Provided technical support for connectivity issues including incidents with modem and signal levels at the site.
  • Handle Inbound Technical Support calls in a large inbound call center for a large communication company.
  • Created and supported static IP scripts for modems and provided remote modem technical support.
  • Provided Tier 2 Technical Support for end users of POTS and ISDN services.
  • Performed level I/II/III technical support and internet support remotely and by phone.
  • Managed call flow and responded to technical support needs of customers.
  • Provide technical support & customer service for customers.
  • Provided technical support to CenturyLink's HSI customers.
  • Provide Technical support for Sprint PCS customers.
  • Promoted to Technical Support Lead.
  • Call Center) Specializing in technical support TSR 1 Multiple calls taken daily utilizing intranet and various office software.
  • Created daily reports using Access queries for internet company Provided technical support for client with issue with internet and computers
  • Provided high speed internet hardware and software technical support for 70K customers in the greater Chicagoland area.
  • Performed phone technical support for Business Track website and Payeezy Gateway.
  • Handle incoming customer technical support calls Resolve customer connectivity issues Troubleshooting customers network issues

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8. Internet Connectivity Issues
demand arrow
high Demand
Here's how Internet Connectivity Issues is used in Internet Technical Support Technician jobs:
  • Provide courteous and professional support resolving internet connectivity issues, including customer education, account maintenance and customer retention.
  • Assisted customers with internet applications and internet connectivity issues.
  • Resolved basic setup issues, Internet connectivity issues, Email client setup.
  • Handled phone calls from customers with internet connectivity issues Walked customers through basic troubleshooting of various issues

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9. Modem Set-Up
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high Demand
10. Filter Set-Up
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high Demand
11. Network Settings
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high Demand
Here's how Network Settings is used in Internet Technical Support Technician jobs:
  • Helped customers configure PC and network settings to allow secure internet connection.

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12. Online
demand arrow
high Demand
Here's how Online is used in Internet Technical Support Technician jobs:
  • Maintain company website and advertise cars online - www.pittstopautosales.com Helping in Sales and maintenance Maintain company computers and network.
  • Process online internet requests as provided by customer
  • Implemented Online Classified ad-taking system.
  • Use split testing to ascertain the best performing marketing channels for the product via direct mail, email and online ads.
  • Received a high volume of incoming calls originating from Maryland, D.C. and Virginia for online technical support.
  • Provide tech support for online customers for PNC bank for their banking and bill pay activities.
  • Verified users, addressed, resolved and documented issues with customer online Capital one accounts.
  • Provided technical support for the Texas Online website and Bank of America employee website.
  • Help customers with the new online billing system that was implemented.
  • Assist customers with online banking suite of products.
  • Support customers with online Internet and account issues.
  • Unblock online accounts and reset security questions.
  • Answer calls assist customers in getting online
  • Worked in call center assisting customers with online banking issues and offered company products during support calls.
  • Answer customer inquiries regarding Chase credit card accounts Assist customers with online banking setup Provide support and resolution for Internet Online Banking
  • Assisted customers with their online account access Bridge to sales Assisted customers with their credit card billing Reset passwords and screen names

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40 Online Jobs

No jobs at selected location

13. Mac
demand arrow
high Demand
Here's how Mac is used in Internet Technical Support Technician jobs:
  • Maintained and operated IBM compatible and Apple/Mac computers in Windows environment.
  • Received additional training for Macintosh machines.
  • Provided phone support for Cox High Speed Internet subscribers with setting up their cable modems with Windows or Mac operating systems.
  • Performed troubleshooting of email problems, dial up problems, set up news users over the phone and general Windows/Mac questions.
  • Assist residential and business customers in setting up DSL and LAN services for Microsoft Windows and Mac Operating Systems.
  • Support for both Windows based PC's and Apple Macintosh computers.
  • Configured high speed internet and email on Windows and Macintosh computers.
  • Add modem MAC addresses to accounts.
  • up) Configured internet connection in all Platforms (Windows/Mac).

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14. Dial-Up
demand arrow
high Demand
Here's how Dial-Up is used in Internet Technical Support Technician jobs:
  • Answered phones, managed customer files, accounts receivable* Bookkeeping with QuickBooks* First line technical support for dial-up and DSL internet users
  • Provided technical support for Direct TV, Dial-up internet, DSL internet, Wireless internet and Wild Blue internet customers.
  • Delivered quality service and support via a call center for dial-up internet and business class customers.
  • Provided over the phone technical support for Wireless, DSL, and Dial-Up customers.
  • Provided support with the installation of client software and client TCP/IP configuration for dial-up.
  • Helped customers troubleshoot dial-up, ISDN, DSL, hosting and E-mail problems.
  • Provided support for internet, email, modems, ISDN, and dial-up networking
  • Configured client hardware and dial-up networking software to connect to the internet.
  • Trouble shoot dial-up, modem, windows and browser conflicts.
  • Accessed site errors that involved Dial-Up-Networking and software conflicts.
  • Provided level one and level two tech support to dial-up internetcustomers via phone and email.

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15. ISP
demand arrow
average Demand
Here's how ISP is used in Internet Technical Support Technician jobs:
  • Displayed courtesy and strong interpersonal skills with all customer interactions.
  • Escalated unresolved issues with detailed information for dispatched tech.
  • Display professional and positive demeanor.
  • Provide efficient and professional trouble shooting Use troubleshooting to issue proper resolution or dispatch a Technician to further investigate.
  • Provided over the phone support to customers of various ISP's within the states of Ohio and Wisconsin.
  • Interact daily with internal partners in dispatch, field repair, line provisioning, and customer satisfaction.
  • Liaised with clients and dispatch team to ensure technicians scheduled for on-site service, as requested.
  • Provided internet connectivity from customer to ISP via dial-up, wireless, DSL and Satellite connections.
  • Interact with client departments (test desk, field service, dispatch) regarding escalations.
  • Provided telephone technical support for a downstate ISP with which we were contracted.
  • Dispatch technicians to resolve customer internet, cable and telephone issues.
  • Diagnose and resolved ISP connectivity problems at the user level.
  • Provided support to customers for all ISP related issues.
  • Researched errors and settled all disputes.
  • Cut computer repair time by 50% through testing various antivirus/antispyware software.
  • Supported installation, registration, provisioning, and truckroll dispatches of Speedstream DSL and Webstar Scientific Atlanta cable modems.
  • Job Responsibilities: 1st level Support Cable Modem Support Billing Support Administrative Support Email Creation and support 2nd level Dispatch

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16. Internet Technical Support
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average Demand
Here's how Internet Technical Support is used in Internet Technical Support Technician jobs:
  • Advanced to satellite internet technical support.
  • Provided internet technical support to customers.
  • Provided internet technical support by phone for 3 years prior to being promoted to Webmaster.
  • Answered phone for internet technical support department.
  • Escalate appropriate technical issues to Internet Technical Support Associategroup.

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17. Trouble Shooting
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average Demand
Here's how Trouble Shooting is used in Internet Technical Support Technician jobs:
  • Received training for trouble shooting entire networks at multiple housing sites, from houses to apartments.
  • Provided trouble shooting for new and existing customers experiencing issues with Internet Service.
  • Job details: Helping customers with technical issues with their cable service Up selling product Trouble shooting problems over the phone

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18. DNS
demand arrow
average Demand
Here's how DNS is used in Internet Technical Support Technician jobs:
  • Helped with the DNS centralization of all corporate and non-corporate Web sites.
  • Pinged and trace routed www.yahoo.com for DNS/IP connectivity to Internet.
  • Performed DNS CBS Department training.

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19. Trouble Tickets
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average Demand
Here's how Trouble Tickets is used in Internet Technical Support Technician jobs:
  • Identify repair/trouble issues and escalate repair/trouble tickets.
  • Earned a reputation for quickly responding to trouble tickets, prioritizing user requests, and resolving complex issues.
  • Created trouble tickets and declared service outages using Remedy TTS.

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20. Tcp/Ip
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average Demand
Here's how Tcp/Ip is used in Internet Technical Support Technician jobs:
  • Received multiple calls from customers and ensured TCP/IP settings, Internet browser, and computer settings were correct.
  • Diagnosed TCP/IP, network and modem issues and implemented real-time resolutions.

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21. Comcast
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average Demand
Here's how Comcast is used in Internet Technical Support Technician jobs:
  • Provided exceptional support for Comcast's home networking product, which included configuration, file and print sharing and troubleshooting.
  • Aided Tier II agents in resolving escalated customer issues relating to Comcast Business class Internet products.
  • Served as a sales representative for Comcast High Speed Internet products and services.
  • Provided technical support for Comcast High Speed Internet and Digital Telephone users.
  • Call Center -Technical Support for Comcast Cable -Customer Service for Humana Pharmacy -Account Representative for United Health Care

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22. Voip
demand arrow
average Demand
Here's how Voip is used in Internet Technical Support Technician jobs:
  • Provisioned and setup cable modems, routers and VOIP equipment over the phone.
  • Provided technical support of VOIP issue's.

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23. Providers
demand arrow
average Demand
Here's how Providers is used in Internet Technical Support Technician jobs:
  • Provided upper level support for customers of two national Internet Service Providers and many Texas-based Internet Service Providers.
  • Worked as a technical support representative in an outsourcing company for internet service providers across the nation.
  • Provided member and providers with claim transactions, and benefit inquiries.
  • Work at Helpdesk for Internet Service Providers Association.

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24. Internet Connection Problems
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average Demand
Here's how Internet Connection Problems is used in Internet Technical Support Technician jobs:
  • Worked in Internet support, helping customers solve Internet connection problems, customer relations

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25. Computer Hardware
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average Demand
Here's how Computer Hardware is used in Internet Technical Support Technician jobs:
  • Analyze problems to develop solutions involving computer hardware and software.
  • Repaired and maintained computer hardware components.

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26. LAN
demand arrow
average Demand
Here's how LAN is used in Internet Technical Support Technician jobs:
  • Provided support for the server network of newspaper Web sites in Baltimore, Detroit, San Antonio and Orlando.
  • Redesigned an efficient server network for the newspaper Web sites in Baltimore, Detroit, San Antonio and Orlando.
  • Plan and design a way to streamline computer builds cutting time by 75% using data-imaging software.
  • Maintain a continuous dialog with the Supervisors, Management and LAN Department on all technical related issues.
  • Help LAN department when needed, setting up PC's on the network and installing software.
  • Configured both wide area network (WAN) and local area network (LAN) routers.
  • Assisted customers with installation of cable modems, wireless routers and LAN configuration.
  • Develop a daily planning system; prioritize important or urgent tasks.
  • Plan the best use of time by using time-management tools.
  • Configured LAN and client home networks.
  • Diagnosed conflicts for high-speed LAN/WAN connections.
  • Configured advanced LAN hardware (Linksys and 3COM Routers), ensuring minimal disruption.
  • Use of Access-based client Db) Working knowledge of software, LAN/WAN and Internet necessary.

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27. Technical Assistance
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average Demand
Here's how Technical Assistance is used in Internet Technical Support Technician jobs:
  • Represented our client (Cox Communications) by providing over-the-phone technical assistance for customer cases that required escalation
  • Provide technical assistance for guests attempting to connect to enterprise wireless solutions.
  • Provided technical assistance for Internet subscribers of various contracted companies.
  • Provided technical assistance for Cable Television.
  • Conferred with customers, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support.

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28. Data Entry
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average Demand
Here's how Data Entry is used in Internet Technical Support Technician jobs:
  • Handled multifaceted sales consultant tasks (e.g., data entry, filing, records management, privacy issues and customer service.

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1 Data Entry Jobs

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29. Customer Accounts
demand arrow
average Demand
Here's how Customer Accounts is used in Internet Technical Support Technician jobs:
  • Utilize company programs to update and correct customer accounts through internet and telecommunications connections.
  • Set up the installation, configuration, modification and trouble-shooting of internet hardware * Opens customer accounts by recording account information.
  • Reviewed, credited, and updated customer accounts including shipping equipment to customers and creating work orders for Field Technicians
  • Handled data entry input for customers by scheduling service, and setting up new customer accounts.
  • Use Powercode to manage customer accounts and information.

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30. High Volume
demand arrow
low Demand
Here's how High Volume is used in Internet Technical Support Technician jobs:
  • Handle high volume telecommunication environment.
  • Receive and respond to a high volume of telephone inquiries from internal and/or external customers.
  • Provided tech support to computer system users in a high volume call center.
  • Answered a high volume of calls a day.

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31. Windows XP
demand arrow
low Demand
32. VPN
demand arrow
low Demand
Here's how VPN is used in Internet Technical Support Technician jobs:
  • Supported 3rd party wireless devices, set up VPN, and managed wireless networks.
  • Connect to outer office computers remotely through VPN for troubleshooting internet network problems.
  • Aided business customers with leased lines, ATM, frame relay, VPN, and MPLS.

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33. Email
demand arrow
low Demand
Here's how Email is used in Internet Technical Support Technician jobs:
  • Help customers setup/troubleshoot their DSL internet, emails, mobile phones, land line phones, voice mails and caller IDs.
  • Front line support via telephone and e-mail for troubleshooting customer website, mobile web, email, DNS problems.
  • Provided tiered support of email issues for customers, including Mac Mail, Outlook, and Thunderbird.
  • Provide customer assistance for registration, email creation, DSL physical line signal testing and modem/router set-up.
  • Provided business-clients with efficient support, responded to phone calls, emails, and in-person requests.
  • Used applications to view customers modem activity, billing information, and email account information.
  • Provide tech support over the phone for Internet, email, and computer related issues.
  • Walk customer through setting up an email account on various devices and programs.
  • Utilize company website to assist in customer account set up and email.
  • Educated customers on operating systems, browser and email client issues.
  • Guided customers through Internet troubleshooting and set up email clients.
  • Respond to questions and support issues via email and phone.
  • Can resolve email issues, such as changing passwords.
  • Handled provisioning issues, and diagnosed email problems.
  • Administered user accounts, reset email passwords.
  • Attended to Customers via Electronic Email.
  • Modified customer internet services as requested Created/Modified domain /email aliases on Network Server.
  • Configured email in Outlook and Outlook Express Troubleshoot no browse issues in Internet Explorer and Firefox web browsers.
  • Supported email and web site administration.
  • Answer calls for customer whom has lost internet connection and needs help reconnecting Help customers with email issues and email clients

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34. OS
demand arrow
low Demand
Here's how OS is used in Internet Technical Support Technician jobs:
  • Position Description - I spearheaded the internet division of sales for the company and implemented and maintained the computer network.
  • Assisted clients with analysis, troubleshooting and mitigating issues with Microsoft Windows '98, 2000 and XP.
  • Used a database of customers to create mailing labels and letters with Microsoft Word mail merge.
  • Attend job-related training: refresher training, new product or service updates, and product cross-training
  • Performed accounts receivable, bank deposits and billing, including filling the postage meter.
  • Diagnose computer, Modem, Router, E-mail and Network challenges with customers.
  • Diagnosed and resolved RF power and setting up appointments to repair problems.
  • Maintained an inventory of printers for over five divisions using Microsoft Access.
  • Identify potential customer needs and recommend solutions based on those needs.
  • Identified and solved technical issues with a variety of diagnostic tools.
  • Identified problems, diagnosed causes and determined corrective actions.
  • Disabled/checked firewall software to rule out issued with OS.
  • Perform troubleshooting to diagnose and resolve issues.
  • Post server outage updates to internal web-site.
  • Complete training in multiple software diagnostic tools.
  • Exported information to Microsoft Excel spreadsheet.
  • Used diagnostic software to detect errors.
  • Checked for viruses and spyware to ensure OS was not deficient.
  • Use of Microsoft Excel, Word, Outlook, and Power point.
  • Incorporated Microsoft Networking functions as well as Citrix and pcAnywhere.

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35. Residential Customers
demand arrow
low Demand
Here's how Residential Customers is used in Internet Technical Support Technician jobs:
  • Assisted business and residential customers with member registrations and connectivity troubleshooting for their internet service.
  • Served as primary contact for residential customers.

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36. Email Creation
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low Demand
37. Problem Resolution
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low Demand
Here's how Problem Resolution is used in Internet Technical Support Technician jobs:
  • Access resources on the Internet to aid in problem resolution.

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38. Business Customers
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low Demand
Here's how Business Customers is used in Internet Technical Support Technician jobs:
  • Assist residential/business customers with all internet connection issues.
  • Designed and maintained web sites for business customers.
  • Provided IT help desk support to new and existing residential and business customers.

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39. New Accounts
demand arrow
low Demand
Here's how New Accounts is used in Internet Technical Support Technician jobs:
  • Created customer installation CD's to speed up and improve the ease of setting up new accounts
  • Reset passwords, set up new accounts, some minimal billing provided using Platypus billing software.
  • Provided support by fielding calls from customers to troubleshoot access to Internet via new accounts.
  • Performed creation of new accounts using company provide software tools.

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40. Pppoe
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low Demand
41. Billing Questions
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low Demand
Here's how Billing Questions is used in Internet Technical Support Technician jobs:
  • Helped customers with their billing questions.

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42. Telephone Support
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low Demand
Here's how Telephone Support is used in Internet Technical Support Technician jobs:
  • Provided telephone support for installation and configuration of dial-up networking services for residential customers.
  • Provided Telephone support for HSA for Cable Modem network.

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43. Customer Complaints
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low Demand
Here's how Customer Complaints is used in Internet Technical Support Technician jobs:
  • Guaranteed positive customer experiences and resolved all customer complaints.
  • Resolved customer complaints and concerns with strong verbal and negotiation skills.

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44. Proprietary Software
demand arrow
low Demand
Here's how Proprietary Software is used in Internet Technical Support Technician jobs:
  • Analyzed connectivity issues & computer problems utilizing proprietary software, personal knowledge & training.
  • Answered incoming calls and assisted customers with proprietary software installation and configuration to access the internet via dial up.

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45. Isdn
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low Demand
46. Mediacom
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low Demand
47. Pop3
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low Demand
Here's how Pop3 is used in Internet Technical Support Technician jobs:
  • Resolved email and account issues, relating to SMTP and POP3.
  • Configured customer POP3 email software, Microsoft Outlook tosend/receive email.

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48. Technical Problems
demand arrow
low Demand
Here's how Technical Problems is used in Internet Technical Support Technician jobs:
  • Diagnose technical problems with the end user and troubleshoot computer, browser settings, and modem equipment.

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49. On-Site Service Calls
demand arrow
low Demand
Here's how On-Site Service Calls is used in Internet Technical Support Technician jobs:
  • Schedule on-site service calls when necessary.

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50. Physical Line Signal
demand arrow
low Demand

Internet Technical Support Technician Jobs

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Aw snap, no jobs found.

20 Most Common Skills For An Internet Technical Support Technician

Customer Service

16.9%

Email Accounts

12.5%

Phone Calls

8.7%

Troubleshoot Internet

8.2%

Internet

7.3%

DSL

5.3%

Technical Support

4.9%

Internet Connectivity Issues

4.3%

Modem Set-Up

4.2%

Filter Set-Up

4.2%

Network Settings

3.8%

Online

3.3%

Mac

3.0%

Dial-Up

2.3%

ISP

2.1%

Internet Technical Support

2.0%

Trouble Shooting

2.0%

DNS

1.7%

Trouble Tickets

1.7%

Tcp/Ip

1.5%
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Typical Skill-Sets Required For An Internet Technical Support Technician

Rank Skill
1 Customer Service 13.6%
2 Email Accounts 10.1%
3 Phone Calls 7.0%
4 Troubleshoot Internet 6.6%
5 Internet 5.8%
6 DSL 4.3%
7 Technical Support 4.0%
8 Internet Connectivity Issues 3.5%
9 Modem Set-Up 3.4%
10 Filter Set-Up 3.4%
11 Network Settings 3.0%
12 Online 2.7%
13 Mac 2.4%
14 Dial-Up 1.8%
15 ISP 1.7%
16 Internet Technical Support 1.6%
17 Trouble Shooting 1.6%
18 DNS 1.4%
19 Trouble Tickets 1.4%
20 Tcp/Ip 1.2%
21 Comcast 1.2%
22 Voip 1.1%
23 Providers 1.1%
24 Internet Connection Problems 1.0%
25 Computer Hardware 1.0%
26 LAN 1.0%
27 Technical Assistance 0.9%
28 Data Entry 0.9%
29 Customer Accounts 0.9%
30 High Volume 0.8%
31 Windows XP 0.7%
32 VPN 0.7%
33 Email 0.7%
34 OS 0.6%
35 Residential Customers 0.6%
36 Email Creation 0.5%
37 Problem Resolution 0.5%
38 Business Customers 0.5%
39 New Accounts 0.5%
40 Pppoe 0.4%
41 Billing Questions 0.4%
42 Telephone Support 0.4%
43 Customer Complaints 0.4%
44 Proprietary Software 0.4%
45 Isdn 0.4%
46 Mediacom 0.4%
47 Pop3 0.4%
48 Technical Problems 0.4%
49 On-Site Service Calls 0.4%
50 Physical Line Signal 0.4%
{[{skill.rank}]} {[{skill.name}]} {[{skill.percentageDisplay}]}%
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27,471 Internet Technical Support Technician Jobs

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