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The Procurement Specialist works to ensure proper, timely, and reliable procurement of goods and services for the employees of the Boston Public Health Commission (BPHC). This position is responsible for working with assigned bureaus on the complete procurement chain process ensuring proper BPHC and governmental Procurement guidelines and policies are followed. The responsibilities of this position include, but are not limited to, the following: Review, verify and process requisitions; create and maintain Purchase Orders and Contracts Upload contracts to a Contract Repository System, track contract status, follow up on bottlenecks Maintain contracts from origination to fulfillment. Serve as point-of-contact to vendors Assist Director with preparation of Request for Response (RFRs), draft detailed scope of services, participate in the analysis and review of responses Partner with key stake holders by training them to understand the importance of Equitable Procurement Conduct PowerPoint presentations that reflect current data on BPHC Equitable Procurement successes Collaborate with finance departments on accurate setup of projects and approval authorizations Collaborate with Information Technology/System on accurate routing setup Work with Accounts Payable to resolve questions that arise from incomplete or inaccurate invoices Produce various data analysis reports as needed for internal and external reporting purposes Identify key reporting metrics by categories and types Participate in different projects with third party software consultants for system improvement updates Provide contract information and back up documentation support for internal and external audits Maintain a high level of integrity and confidentiality with bureaus and programs to protect data Participate and engage in BPHC and Procure to Pay team meetings and activities as required Support Procure to Pay office for continuous business process Improvement to increase efficiencies Perform additional miscellaneous duties as requested by Procure to Pay Director or Chief Financial Officer

The Compliance and Credentialing Associate reports to the Compliance and Credentialing Specialist. This position is responsible for identifying and addressing potential regulatory issues to the Compliance and Credentialing Specialist. Compliance program activities include advising, training, independent testing & monitoring, reporting, escalation, and oversight to the LCSW, LICSW, LADAC and other clinicians. The Associate will be facilitating successful maintenance of Clinicians by performing ongoing monitoring processes of all required program clinicians in accordance with industry and contractual standards. Maintains a communication tracking spreadsheet for the credentialing and compliance program Assists Manager with the maintenance logs for confidential reporting, and investigation of compliance Coordinates with the Compliance and Credentialing Specialist in response to identified compliance questions, quality assurance concerns, or federal/state inquiries or Assist Supervisor with efforts to communicate credentialing and compliance program protocols, including written materials and training programs designed specifically to promote understanding of compliance issues, laws and regulations, and consequences of non-compliance. Utilizes available resources; attend seminars and training programs, develop peer contacts, and research various industry information resources (i.e., Internet sites, newsletters, ) as necessary. Assist Manager with maintaining a consistent management reporting process that provides timely and relevant information on all aspects of compliance, quality assurance and credentialing issues. Reviews reported issues, concerns, or questions related to compliance and credentialing matters and presents to Manager for review. In coordination with the Compliance and Credentialing Specialist, provide a timely response, and participates in compliance investigations, including maintaining the confidentiality of information reported by individuals in order to protect both the individual and the subject of the investigation. Meets regularly with program director(s) regarding program finance needs. Use independent judgment and discretion to make recommendations to Revenue Department management on issues that impact the program and staff as it relates to program operations/services and BPHC Maintains a working knowledge of Medicaid Time Study for the Health Baby Health Child program and medical insurance as it relates to third party billing. Assists with Carelogic System maintenance as needed. Performs other duties as required by management.

The Administrator of Workforce Development and Income Maximization leads the Bureau's efforts to increase income and benefits and build marketable job skills for individuals experiencing homelessness, and to help individuals attain competitive employment to help individuals transition to and succeed in permanent housing. The Administrator oversees the direction and coordination for the Servings Ourselves employment program, training and mentoring for the Bureau's Peer Support Specialists, and developing and increasing the Bureau's asset development offerings. This role requires exceptionally close coordination with other Bureau departments, specifically Emergency Shelter Services/facilities and Housing. DUTIES: Responsible for the overall direction and management of the Bureau's work force development and income maximization services In partnership with HSB Bureau and Associate Bureau Director, leads the development of the Serving Ourselves (SOS) program's mission, scope, and curriculum, setting and tracking program objectives, and building buy-in and teamwork across the Bureau. Oversees the operation of the SOS program, leading a team of a program manager, work supervisors and case managers to provide individuals with on-the-job training, educational and career development services, job search skills, and basic case management to equip participants to transition out of supported employment to community and permanent employment. Develops policies and oversees the hiring, training, and supervision of SOS program participants (Client Workers) and the development and implementation of personnel practices and related curriculum. Works collaboratively and closely coordinates with shelter operation staff and Quincy Street Kitchen to ensure that the SOS program is meeting the Bureau's operational janitorial and kitchen needs. Oversees the training and mentorship of the Bureau's Peer Support Specialists, developing training curriculum and structure for these staff to effectively utilize their lived experience and transition to their new roles as staff members. Develops and oversees systems and personnel to help individuals experiencing homelessness to navigate and access entitlement programs with goal of increasing income to enable individuals to successfully transition out of homelessness and into housing. Serves as part of BPHC leadership team improving access to mainstream benefits by working collaboratively with other Commission Bureaus and external partners. Assumes lead role in developing career opportunities for program graduates by forging relationships with area employers and other workforce development partners. Integrates the Bureau's housing pathways work to move individuals out of homelessness and into housing, into all facets of the role. Works collaboratively with the Homeless Services administration in the development and implementation of policies and procedures for the Bureau. Serves as member of management team negotiating collective bargaining agreements. Responsible for recruitment, hiring, training, evaluation, and discipline of all staff persons in assigned departments. Responsible for the ongoing development of assigned departments. Participates in all levels of organizational planning by participating on ad-hoc committees, facilitating meetings as necessary. Shares Homeless Services beeper coverage duties. Represents the Bureau in Commission wide committees as assigned. Attends Administrators and Directors meetings. Responsible for ensuring that staff comply with required data collection procedures on Efforts to Outcomes (ETO) software, tracking program outcomes on ETO, running regular reports, and seeking to use data to inform program needs and requirements. Performs other duties as required.

The Community Healing Response Network (CHRN) is a network of Hospitals, health centers, and community organizations dedicated to supporting individuals and communities heal from incidents of community gun violence. Services are divided into three key areas: Immediate Support, Therapeutic Services, & Community Engagement, and include: Resource Navigation, On-Scene Support, Coping and Healing Groups, Bereavement Services, Behavioral Health Services, Community Engagement & Education. CHRN offers free and confidential services for individuals, families, and communities affected by community violence including: Access to support line 24/7, 365 days a year. Immediate support services for any individual affected by community violence. Support for individuals and families during community events. Events include vigils, memorials, and funeral services. Referral to on-going behavioral health services for individuals and families. Trauma education and support at community meetings. Community outreach to distribute basic trauma health information and support ways to cultivate healing. Community coping and healing groups. CHRN is hiring per diem staff to respond to incidents of community violence. Responders will travel to scenes of community gun violence to support community members and facilitate healing. The required duties of responders are described below. DUTIES The Responder must be available to deploy the per diem response team members to provide PFA and immediately respond to on-call emergencies for crisis response when scheduled for on-call support and management of trauma support line. Provide and enhance immediate and ongoing safety and provide physical and emotional comfort. Calm and orient emotionally overwhelmed or distraught individuals. Help survivors identify immediate needs and concerns and gather additional information as appropriate. Offer practical assistance and information. Connect survivors as soon as possible to social support networks, including family members, friends, neighbors, and community helping resources. Support adaptive coping, acknowledge coping efforts and strengths, and empower survivors. encourage adults, children, and families to take an active role in their recovery. Provide information that may help survivors cope effectively with the psychological impact of disasters. Follow BPHC policies and procedures including HIPAA, complaints and grievances and electronic record keeping. Understand and can apply trauma-informed practice and treatment. Complete all documentation in a timely manner according to specifications. Complete all required training for all Community Based Services employees upon employment and annually thereafter. Provide referral, intake, discharge, and case monitoring information on all clients for inclusion into the appropriate information systems. Attending relevant meetings and training courses as scheduled.

The mission of the Boston Public Health Commission (BPHC) is to work in partnership with communities to protect and promote the health and well-being of all Boston residents, especially those impacted by racism and systemic inequities. The BPHC envisions a thriving Boston where all residents live healthy, fulfilling lives free of racism, poverty, violence, and other systems of oppression. All residents will have equitable opportunities and resources, leading to optimal health and well-being. The BPHC sets an expectation that all staff and leadership commit, individually and as part of the BPHC team, to hold ourselves accountable to establishing a culture of antiracism and advance racial equity and justice through each of our bureaus, programs, and offices. We are seeking a Public Health Fellow to support an exceptional opportunity to work alongside leadership and to bridge the gap between complex scientific analysis and clear, impactful communication. This position is for a period of six months and is located within the Center for Public Health Science and Innovation. The Fellow will collaborate closely with leadership teams across the Commission to ensure crucial public health information is conveyed with clarity and precision. Reporting to the Director of Epidemiology and Evaluation this role ensures the accurate and accessible dissemination of research findings and technical information to diverse audiences, including stakeholders, academic peers, and the public. By employing expertise in research synthesis, manuscript development, and editorial precision, the position supports the creation of high-quality publications and reports that advance knowledge, inform policy, and contribute to evidence-based decision-making in public health. The ideal candidate will have a demonstrated interest in population health dynamics and social determinants of health. Competitive applicants will have superior writing skills, robust quantitative skills, and an aptitude for translational research in population health and social epidemiology. Essential Functions Draft and submit well-crafted, high-quality manuscripts that meet publication requirements in peer-reviewed journals. Lead and actively participate in the preparation of written reports and oral presentations summarizing data analysis results, including detailed description of statistical methods, detailed analysis of results, and synthesis of conclusions for internal and external meetings, scientific conferences, and academic journals. Conduct critical literature review of epidemiological and surveillance studies for study design and publication efforts. Collaborate with leadership to present study findings clearly and accurately. Ensure adherence to submission guidelines for journals. Support development of content for social media, newsletters, and web pages to communicate study outcomes to improve the visibility of research initiatives with measurable audience engagement across communication channels. Create and support creation of visually engaging materials to simplify complex information for non-technical audiences. Collaborate effectively in a team environment. Keeps abreast of the latest statistical techniques, their implementation and interpretations. Perform other duties as directed by leadership.

Administration Work to help BPHC advance as an antiracist organization by meeting or exceeding the standards set by the BPHC Anti-Racism Policy. Model and implement the BPHC Core Values in daily work and interactions with colleagues, clients, and community partners, including promoting a collaborative workplace culture. Provide administrative support to the Division, including overseeing the Communicable Disease Control Division's budget of ~3 million dollars. Develop and implement workforce retention and succession plans to ensure continuity of operations. Lead the recruitment, training, supervision, and evaluation of all staff in the Communicable Disease Control Division. Serve as a member of the Infectious Disease Bureau leadership team. Participate in regular IDB leadership meetings and staff meetings, as well as represent the Communicable Disease Control Division in BPHC meetings, as requested. Provide direct supervision to the Head Nurse and all administrative staff. Meet with the Medical Director, Head Nurse, and Nurse Managers on a regular basis to review priority topics, including but not limited to staffing and administration, clinical operations, development of agendas for clinical and Division meetings, identification of staff training needs, priority case investigations, and review of infectious disease data. Assist with the scheduling and facilitation of clinical and Division meetings. Participate in collective bargaining negotiations, caucus discussions and working meetings. Perform other duties as requested. Communicable Disease Control Operations Responsible for the prevention and control of cases, case investigations, and cluster/outbreak response activities within Boston. Ensure application of CDC procedures and protocols and develop new protocols and policies in collaboration with the Medical Director as needed; assist CDC nurses in enforcing rules and regulations pertaining to communicable disease control. Direct investigations and follow-up activities involving outbreaks in Boston. Activities include, but are not limited to, supporting public communications efforts, coordinating contact testing, written and verbal communications and recommendations and communication and coordination with the Massachusetts Department of Public Health (MDPH). Provide assistance and monitor case investigation and follow-up for communicable diseases to ensure that they are conducted in accordance with MDPH standards and procedures. Work with the Center for Public Health Science and Innovation and the Information Technology Services teams to coordinate the collection, reporting, analysis and report generation of data and dashboards from surveillance activities; make recommendations for prevention strategies based on data trends. Assist in the creation of periodic surveillance reports concerning communicable disease trends; provide disease specific reports for Medical Director and Executive Office, as requested. Ensure BPHC compliance with all MDPH reporting requirements related to infectious diseases. Design and support appropriate use of protocols for equitable disbursement of incentives and other client supports. Oversee animal bite reporting and follow-up for the city of Boston. Work in partnership with the Boston Medical Center to staff the TB clinic, including ensuring appropriate staffing, supervision of all TB clinic staff, and compliance with regulatory standards. Participate in regular meetings with nurses providing TB case management to review cases and provide support to case managers and clients. Support planning and implementation of vaccination clinics as necessary. Serve as a technical consultant for BPHC in the areas of infection prevention, and outbreak prevention and mitigation. Available for "on-call" duties for communicable disease emergencies on evenings and weekends to respond to suspected or diagnosed cases of reportable communicable diseases. Partnerships & Collaboration Provide information to healthcare professionals, infection control specialists, medical directors of local universities, collaborating city agencies, and other key partners on reporting. requirements and control measures for communicable diseases. Make recommendations to health care professionals and city partners concerning appropriate infection control and prevention strategies and infectious disease testing and treatment. Work in a bi-directional capacity with IDB's Division of Education and Community Engagement to develop education and training to priority groups and Boston residents, more broadly based on data trends. Conduct presentations as necessary on communicable diseases for health professionals and community partners. Work in cooperation and collaboration with the MDPH and other agencies in conducting research on local disease clusters or disease outbreaks. Coordinate communicable disease control activities with staff from other BPHC Bureaus, including development of infection prevention protocols. Work with the Grants Development Office to identify and respond to new funding opportunities and manage grants.

The Boston Public Health Commission's Homeless Services Bureau (HSB) provides emergency shelter, job training, behavioral health support, and housing services to unhoused individuals in Boston. We serve close to 5,000 individuals every year, and are one of the largest providers of emergency shelter in New England. We aim to make homelessness in Boston rare, brief, and one time. We do that by problem-solving with new guests at the front door to try to prevent anyone from entering homelessness to begin with. For individuals who do become homeless and use our shelters, we help them quickly move out of homelessness and find a safe place to call home. Once housed, we provide in-home supports to ensure someone does not return to homelessness. We use a Housing First and racial justice framework, which is built on the foundation that housing is a social determinant of health, a basic need that everyone deserves, and does not require sobriety. We believe that everyone, with the right support, can succeed in housing. We foster evidence-based approaches such as trauma-informed care, harm reduction, and motivational interviewing in the delivery of our services, and ensure services are low-threshold and accessible to our guests. Housing: Our housing team helps clients quickly find and move out of homelessness and into permanent housing and then helps clients succeed in housing. Through housing navigation staff engage clients in housing conversations, help them access all possible housing options, and coordinate unit viewings, lease signings, and move-in logistics. Through landlord relations and housing location, staff build rapport with current and potential landlords, explain program details, and help locate viable housing opportunities. Through housing stabilization staff ensure that clients succeed in housing and do not return to homelessness by providing in-home support and connecting clients to community-based services. Through asset development and income maximization, staff help clients increase their income and apply to and connect to public benefits so that that they can be successful in housing. Housing staff work quickly and creatively to identify solutions to help each client. Staff are assigned to focus on specific areas of housing support as described below. This position focuses primarily on [insert specific function]. DUTIES: As assigned, responsible for the delivery of services to help clients find, move to, and remain in permanent housing. Housing Navigation: As assigned Housing Assistant Coordinator Outreaches to and builds rapport with clients to engage them in housing. Assists clients to navigate and stay up to date on all possible housing options they may qualify for, including but not limited to subsidized housing, market rate/private housing, shared housing, and permanent supportive housing. Completes intakes and assessments on participants to determine housing choices, needs, and barriers, which includes completing housing histories and viewing credit reports and criminal background checks. Creates individual housing plans and identifies strategies to help clients remove barriers and find appropriate housing options. Assists clients in obtaining all required documents for various housing opportunities. Searches for housing opportunities and assists clients in interacting with potential landlords and housing providers. Housing Location and Landlord Liaising: As assigned Housing Assistant Coordinator Searches online and through all available resources for affordable rental housing options. Creates, maintains, and regularly updates an inventory of housing options. Outreaches to potential new landlords and recruits them to become landlord partners in the program. Completes and coordinates required housing documents including rent reasonableness checklists and housing inspections. Helps client understand their leases and facilitates rent sharing agreements when necessary. Matches clients' needs and choices with housing options. Working with housing navigators, provides mediation and advocacy with landlords as needed to resolve concerns or problems to help the client maintain stable housing. Coordinates move-in logistics, including understanding and signing the lease and obtaining furniture initial start-up funds. Department-wide responsibilities Engages all clients using a Housing First approach, delivers services using principles of trauma-informed care and harm-reduction, and promotes racial equity. Actively coordinates with other departments to provide integrated services to guests. Maintains up to date and accurate service plans, client files, and client records/documents, entering timely and accurate data into BPHC's and the City's HMIS databases. Coordinates referrals and connects clients to key services to help them find and succeed in housing, including but not limited to external housing navigation services, benefits and income maximization, community-based resources, and stabilization services. Transports clients to critical appointments to find and/or maintain housing. Participates in regular team meetings and trainings.

The Recovery Specialist /Coordinator (RSC) for AHOPE will assist with harm reduction counseling, HIV /HCV /STI testing, and health navigation at AHO PE and through all satellite/mobile outreach sites. The RSC will provide referrals for medical and behavioral health services, including all modalities of substance use treatment. Under the direction of AHOPE leadership, the RSC will provide engagement and risk reduction services using a 'non-judgmental, non-coercive approach' for people who use drugs. DUTIES Coordinates, monitors, develops, and implements Recovery Specialist programming at AHOPE. Coordinates and monitors program activities to ensure effective operations and compliance with established standards and/or contracted goals & objectives. Provides peer recovery support services to participants with substance use disorder (SUD) to achieve sustained recovery. Follow and meet with participants through the continuum when indicated. Works collaboratively with members of AHOPE team and promotes the shared philosophy about respective, comprehensive, and coordinated delivery of referral services. Facilitates participant access to recovery-oriented substance use disorder treatment, resources, and community education groups around overdose prevention, safer sex, and safer drug use. Works with Bureau staff on determining the appropriate level of care, community resources, and placement opportunities. Monitors participant progress in treatment and advocates for services. Assists participants in navigating the healthcare system and social service systems. Accompanies participants to appointments and court. Provides transportation as needed. Provides support in treatment programs and emergency department settings as needed. Works with treatment providers, hospital, and BEST team staff as needed. Facilitates communication between participants and treatment providers and physicians. Provides support and referrals to families and friends supporting participants through the recovery process. Provides overdose prevention training and safety planning as needed. Assists with participant intake procedures. Monitors completion of participant's intake, psychosocial assessments, and treatment plans. Reviews and analyzes information and data concerning the BPHC program, to determine effectiveness; makes recommendations for changes in procedures; provides technical assistance and advice to program staff; responds to inquiries and maintains liaison with various external agencies to provide information concerning the program. Collaborates with various private, state, local and federal partners to exchange information and/or resolve problems. Attend meetings as assigned. Serve as a critical team member on a multi disciplinary team of providers serving people who use drugs (PWUDs) throughout the city. Represents BPHC in the community. Coordinates activities which may include fiscal monitoring; grant writing; monitoring of funded programs or agencies to ensure compliance; report preparation and writing; and assisting with developing and distributing communications, brochures, and educational materials. May supervise employees. Complete documentation and intake procedures as appropriate. Maintain accurate and up-to-date records. Performs other duties as required.

The Mission of the Homeless Services Bureau is to improve the quality of life of Boston's homelessness citizens by providing emergency shelter, social services, and housing searching services. We strive to affirm the dignity and human rights of each and every person that we serve. Homeless Services partners with governmental agencies, private homeless services providers, and homeless advocates to seek solutions to end homelessness. The Homeless Services Bureau is committed to helping individuals with any challenges that may have led to homelessness. We offer a broad range of services and over 800 beds in the City of Boston. We recognize that each homeless individual has his or her own story. DUTIES Assists in the daily operation of high-volume institutional kitchen. Assists in preparing meals for both on-site and external contracts and catering customers. Assists in ensuring quality control measures and proper sanitation practices are followed for food preparation, storage and delivery. Works with offsite programs and customers to ensure food delivered is stored at proper temperatures within the appropriate timelines. Responsible for receiving, storing, rotating, dating and inventory control of food items. Stocks serving area and dining room supplies. Maintains order and cleanliness in all stock areas, refrigerators and freezers. Drives SOS kitchen truck to pick up and deliver food, supplies and other items to external sites/programs and customers. Loads and unloads truck. Fills requisition for supplies from other sites and programs, ensuring proper authorizations. Assists in the delivery/receiving of donations and keeps proper records. Attends biweekly kitchen staff meetings and weekly food production meetings. Work to help BPHC become an antiracist organization by meeting or exceeding the standards set by the BPHC Anti-Racism Policy. Performs other duties as required.

Responsible for the day-to-day operations and management of the Environmental Follow-up Component of lead cases. Supervises Health Inspectors in conduct of lead case management activities. Ensures that sources of lead exposure are investigated and abated within appropriate time frames. Provides data and information to support the Director in the writing of reports & grant applications for the component and interacts with other areas of EHO. Also responsible for the quality and thoroughness of all environmental follow-up counseling and advocacy activities. Assists with development and formulation of program policy and procedures. Coordinates the training of new inspectors with the senior health inspectors and program managers. Provides clarification on inspection and deleading policies and procedures and reviews all audits with inspectors. Reviews daily inspection reports and environmental activity forms. Assists inspectors with difficult and troublesome cases in the office and in the field. Spot-checks cases and inspector performance in the field. Provides data and information to support the Director in the writing of monthly and quarterly reports on inspections and abatements. Reviews patient updates, inspector's cases and attends weekly post clinic meetings. Assigns cases for inspection. Ensures that enforcement proceedings are timely according to the law. Reviews enforcement cases with the General Counsel's Office. Assists the General's Counsel's Office in the preparation and litigation of cases as needed. Provides technical assistance to private inspectors and contractors. Assists the Lead Program & EHO Directors with program implementation and services delivery as needed. Counsels landlords, owner-occupiers, tenants, contractors and general public about lead law, regulations and safety measures. Facilitates Lead Determination collaboration with ISD. Assigns cases where elevated lead levels, illegal deleading, parent request and complaints for lead determination have been made. Assist with the recruitment and training of new employees for the environmental follow-up unit and EHO in general. Facilitates and encourages the exchange of information from the environmental follow-up staff and other program units with new employees. Investigates public complaints and takes necessary actions for remediation. Works to help BPHC advance as an antiracist organization by meeting or exceeding the standards set by the Boston Public Health Commission Anti-Racism Policy. Performs other duties as required.

PROGRAM DESCRIPTION: The Boston Public Health Commission (BPHC) Recovery Services Bureau (RSB) offers comprehensive programming and resources aimed at reducing the harms associated with substance use, including providing treatment services, recovery supports, and youth prevention. RSB operates across the continuum of care, spanning outreach and engagement, drug user health, naloxone distribution, residential treatment, referral services, and more. RSB has over 150 personnel working across more than 10 programs. Within RSB, the Strategic Partnerships Division manages activities interfacing with the public and external partners, such as communications, intergovernmental relations, community affairs, and policy development. Additionally, the Strategic Partnerships Division oversees a portfolio of programs and initiatives reaching into the community, serving acute populations and extending "upstream" and outwards to youth, families, and neighborhoods. These projects include the Boston Opioid Settlements Project, Overdose Data to Action, Nubian Square Task Force, multiple dayspaces and engagement teams, CopeCode Club prevention campaign, community technical assistance, harm reduction housing/low-threshold shelter oversight, and more. The Division funds and manages multiple contracts with community providers, and actively seeks new grant and funding opportunities and initiatives in response to changing needs, evidence-approaches, and policies. More broadly, the Division establishes and maintains partnerships in furtherance of RSB activities, contributing to ensuring effective coordination across governmental, nonprofit, and private sectors. The Director of Strategic Partnerships is a senior level role within RSB, responsible for leading and managing the Strategic Partnerships Division. The position will play a key role in facilitating coordination across RSB services as well as internal and external partners to address substance use and related issues, including unsheltered homelessness. They will shape and advance policies rooted in racial equity, reflecting scientific evidence and needs identified in Boston. We are looking for a dynamic, strategic leader to oversee the Division, forge and foster partnerships within BPHC and other City departments, and ensure programs are delivered with ongoing community input and data-driven approaches. The ideal candidate for Director will be a creative, collaborative, and versatile leader. This position will work closely with BPHC senior leaders and collaborate with the City's Coordinated Response Team on addressing unsheltered homelessness and substance use in the City. Additionally, this role will work closely with other BPHC Bureaus and Offices to collaborate in the development of new initiatives to address substance use disorder and homelessness, including the Homeless Services Bureau, Boston Emergency Medical Services, Center for Public Health Science and Innovation, Office of Racial Equity and Community Engagement, Center for Behavioral Health & Wellness, and more. Additionally, the Director of Strategic Partnerships will regularly represent BPHC in public settings or external meetings with the broader substance use prevention, treatment and harm reduction provider network across both the City and State as we collaborate with community and key partners on planning, strategic initiatives, and funding opportunities. DUTIES: Key duties and responsibilities fall under categories outlined below. This position will also carry out other duties as required by the evolving nature of responding to substance use-related needs in the City of Boston. All positions at BPHC shall work to help BPHC become an antiracist organization by meeting or exceeding the standards set by the BPHC Anti-Racism Policy. Leadership and Management Lead the Division's team, actively developing the identity and activities in response to evolving science, local needs, challenges, and opportunities Manage the Division, overseeing and supporting the project management done by direct reports Serves as a member of the senior RSB leadership team and represents the Bureau as needed Provide supervision, professional development, coaching, performance reviews for direct reports, and address personnel needs, approve timesheets, and provide other human resources Promote a workplace culture that fosters staff wellness, reflective processes, and trauma-informed support for staff Work in a confidential capacity with the Recovery Services Bureau Director, and BPHC Executive Office team to address policy, program operations, and personnel-related matters Regularly seek and apply for funding opportunities that proactively expands the Division's capacity Strategic Partnerships and Coordination Build and maintain strong community partnerships, collaborating with City, State, Federal, private, and non-profit organizations to enhance the continuum of care, including acute treatment, residential and housing, and reentry services Coordinate with a variety of partners like BPHC's Homeless Services Bureau, the City's Coordinated Response Team and other relevant entities, to address the overlapping issues of substance use disorder and unsheltered homelessness Establish new strategic initiatives and partnership in response to program need Maintain ongoing communication and planning with partners and funders to meet established program needs and new innovations Establish and develop collaborations with health care providers, housing providers, substance use treatment providers, harm reduction providers, volunteer and nonprofit organizations, advocacy groups, community and consumer groups, community health centers, hospitals and community-based organizations providing care to people who use drugs and are in recovery Intergovernmental Relations Coordinate with BPHC Intergovernmental Relations (IGR) to collaborate with City, State, Federal public safety entities to advocate for evidence-based policies in areas of substance use, housing, employment, and re-entry Work with IGR to promptly respond to requests from governmental and legislative bodies Attend and support hearings as needed, including advocating for legislative priorities Represent BPHC in working groups, public forums, and committees pertaining to substance use policy Participate in coalitions and learning communities, such as the Big Cities Health Coalition Communications Collaborate with BPHC Communications on communications strategy and key messaging related to substance use, including press releases and media requests Develop talking points for leadership and public-facing staff Contribute to the development of other communications materials such as social media, digital website, advertisements, and flyers As assigned, represent BPHC at hearings, speaking engagements, and in other public settings. Community Programs Oversee the portfolio of Strategic Partnership programs, such as the Opioid Settlements Projects, Community Affairs programs, harm reduction housing operations, youth prevention, and Overdose Data to Action, including through direct management and support of other managers Lead the Division's team to develop, implement, and evaluate new programs and initiatives targeting substance use prevention, treatment, and recovery. This includes addressing disparities in services, enhancing housing, employment, and re-entry opportunities, and improving access to treatment resources Oversee budgets for city contracts and grant-funded initiatives. Work with the Bureau Administrator and BPHC Finance Department and program staff to ensure financial integrity and support for innovative responses to substance use Collaborate with the RSB Community Affairs Manager in the Division on ongoing community engagement and outreach activities, including monitoring and evaluation of community engagement outcomes Support the Community Affairs Manager in conducting outreach to communities, families, and individuals affected by addiction, connecting them to relevant resources Serve as a liaison to the community, fielding concerns and responding, and leading and attending community dialogues and events as they relate to recovery services Directly address disparities in recovery services at the grassroots level, ensuring all Boston neighborhoods have equitable access to exceptional substance use-related care Policymaking Collaborate with RSB and BPHC Executive Office leadership to develop and iterate strategic priorities, ensuring BPHC provides compassionate and evidence-based substance use services across its continuum Provide strategic guidance on coordinated citywide response to addressing unsheltered homelessness and substance use disorder in Boston Oversee the team's research, analysis, and production of policy writing and advocacy materials, in collaboration with RSB and BPHC senior leadership; both internal programmatic decisions and external policies Other Activities Engage in efforts to implement BPHC's 2024-2027 Strategic Plan Oversee data collection and analysis to continuously evaluate the effectiveness of programs and identify areas for improvement Contribute to the broader scientific and programmatic literature on substance use and racial equity by developing materials like practice guidance, collaborating with academic partners, and submitting Boston's learnings to Requests for Information and conferences Reflect on emerging technologies and innovations and explore how to incorporate into RSB operations

Seeking a motivated team member to support Start Strong, an internationally recognized, youth-led violence prevention program. This role uses positive youth development and trauma-informed practices to promote healthy relationships, prevent teen dating violence, and uplift youth leadership. Key Duties Advance BPHC's Anti-Racism Policy. Design/update peer leadership curricula and activities. Support Real Love Real Talk podcast content/production. Implement youth activities/events at O'Bryant High School. Work independently, using judgment on operations/services. Meet regularly with the Director; represent the program in staff/policy matters. Other duties as assigned. Skills & Qualities Strong youth facilitation/engagement skills. Experience with curriculum design and/or media (podcasts, digital). Trauma-informed and culturally responsive practice. Independent, reliable, collaborative. CORI/SORI background check required. Benefits & Growth Professional development, mentorship, networking, training. Possibility of extension beyond May.

DUTIES AND RESPONSIBILITIES: Peer Support Specialists function as role models to peers, exhibiting competency in personal recovery and use of coping skills to serve as a consumer advocate and provide consumer information and peer support to help clients move out of shelter and into housing. Responsibilities include: Perform a wide range of tasks to help clients regain independence within the community, regain mastery over their own recovery process, and move out of shelter into permanent housing. Engage and build relationships and rapport with shelter guests, engaging them in Behavioral Health services. Coordinate, plan, and conduct Behavioral Health education classes, groups and events. Assist clients in applying for and obtaining vital documents-including social security cards, IDs, and birth certificates. Assist clients in completing various housing and housing-related applications, including BHA applications. Bring MATCH-enrolled clients on apartment viewings and lease signings as needed. Transport clients to related appointments, including medical, psychiatric, BHA, RMV, social security office, job fairs, furniture bank , etc. Assist clients obtaining any documentation for SSI/SSDI applications. Schedule appointments for clients with key partners and providers including the Mayor's Health Line, community day shelters, Assist in locating clients to inform them of key housing events and opportunities. Accompany staff on wellness checks and other visits requiring multiple staff for safety reasons. Receive certification for peer support from the Department of Mental Health Performs other duties as assigned.

This position reports directly to Senior Revenue Analyst. The Revenue Specialist performs a variety of tasks associated with billing and collections of open Accounts Receivable and provides quality customer services to each bureau regarding third party billing issues. Responsibilities include but are not limited to the following: Manage daily, weekly, and monthly submissions of claims to the third-party payers including corrections and appeals. Bill per diem and ancillary charges such as Residential and mental health to appropriate payors, meeting all government and third-party regulations. Approve claim submissions and batching for each program to payers and upload batches to Virtual gateway Refile claims edits using Change Health Care/Emdeon portal. Review CARC code denials and submit appeals to health insurance within the insurance filing period and provide feedback to Senior Revenue Analyst and Director on how these claims were resolved. Contact payers for OFFSET information to post the zero-pay remit. Post 835 Files and manual post remits from payers and ensure entries are recorded accurately. Monitor balances to ensure claim should be appealed or proper contractual adjustments or write off posted. Work closely with programs on resolving any issues regarding claims and clients. Review Authorizations with programs and payers. Review client enrollments and re-enrollments prior to submission of claims. Work with Account Receivable Specialist to ensure EFT payments were received prior to posting payments and keep a log of payments that were received. Research payments that are unapplied or mis-posted using Lockbox/Payspan or third-party web portals Run Eligibility using NEHEN, MMIS and other portals and update Carelogic if insurance has changed and notify programs for possible authorization. Be able to effectively handle multiple tasks at one time. Understand and maintain patient confidentiality. Operate out of multiple systems as assigned (billing system {Carelogic}, payer portals, emails etc.) and work in a team environment. Contact health insurance carriers for explanation of denials as well as appeal status and answer incoming calls. Assist with the preparation of information needed for any audits i.e., 835, 837 etc. Manage yearly CPT/Modifier code additions/changes related to third party billing and yearly notifications from health insurance carriers regarding authorizations. Collaborate with other members within Finance and all the Bureaus across the Boston Public Health Commission. Cross Train within the Finance Department to promote team building and professional development. Assigned special projects and other duties as needed.

Works as part of the Mental Health and Social Services team Provides clinical assessment, referral and placement services to homeless guests entering emergency shelter who report, or present with signs of, mental illness. Completes Mental Health Triage assessments on new shelter guests to determine immediate level of need. Identifies high-risk behaviors in new guests and provides direct crisis intervention and clinical support to the team. Assertively moves guests on a quick path out of shelter by implementing a diversion plan or making a referral to housing department. Works in collaboration with the Clinicians of the Social Work Department, to ensure that clients presenting with acute mental health symptoms are assessed for the most appropriate services and/or referral. Assists guests with DMH eligibility applications and, in collaboration with the Social Work Department, coordinates DMH services for clients including outreach services from the Homeless Outreach Team of DMH. Works in collaboration with the Recovery Services Bureau for placement into substance abuse and dual-diagnosis treatment if needed. Collaborates with external social services agencies and acts as liaison to hospitals, mental health facilities and inpatient/outpatient programs. Responsible for providing referrals to psychiatric care and providing follow-up on hospitalized guests to coordinate appropriate discharge plans. Develops and maintains referral sources for homeless guests by establishing contacts and working in collaboration with area social services agencies. Works closely with all internal departments in order to coordinate and facilitate services. Maintains up to date and accurate progress notes and records for the department, including HMIS. Assists in compiling records and statistical reports. Attends assigned meetings and trainings. Provides psycho-educational groups to guests and staff. Transports clients via program van. Other duties as assigned.

Assists in daily running of high-volume institutional kitchen and all off site locations and the preparation and cooking of 1800+ meals per day. Responsible for weekly inventory control and ordering of supplies. Responsible for scheduling of all staff. Assists in preparing meal. Provides supervision and training to assigned staff, including Cooks and Kitchen Assistants. Provides on the job training and supervision to kitchen client workers. Prepares weekly time sheets and employment paperwork. Responsible for on going progress reports and evaluations of all participants. Ensures and oversees proper sanitation practices in food preparation ad cooking, as well as prep areas. Responsible for proper food rotation, labeling and dating of food, where appropriate. Responsible for scheduling maintenance and repairs of vehicles and equipment. Collaborates with job placement staff to ensure job readiness of participants. Works in multi-disciplinary team approach with case managers, cooks and other social services and health services departments of the shelter to enhance individualized training for participants. Assists volunteer food groups with food preparation and service as needed. Attends bi-weekly kitchen staff meetings and weekly food production meetings. Flexible scheduling required due to operational needs. Occasional driving needed. Performs other duties as required.

Working to help BPHC become an antiracist organization by meeting or exceeding the standards set by the BPHC Anti-Racism Policy. Under supervision, performs work of routine difficulty to ensure that Boston EMS equipment and supplies are clean and available for use; responds to special events as needed; and performs related cleaning and safety procedures duties as required. Manages and tracks supplies using computer-based inventory management application. Orders linen, oxygen, housekeeping items, bottled water and forms; maintains literature rack; orders, stocks and maintains documentation on "controlled" items such as dopamine and lidocaine pre-mixed solutions. Inspects medical equipment such as defibrillators, resuscitation equipment and other EMS equipment for proper functions and arranges service for such equipment; performs manual inventories of supplies and equipment within warehouse and trailers. Receives and documents incoming shipments of supplies and equipment; places received items into inventory; breaks down bulk supplies and repack for distribution, stocks shelves in "pick" area; rotates inventory items to prevent "outdating"; picks up requisitioned and/or purchased items from BMC and vendors using two-wheeler or EMS vehicle; issues uniforms and personal protection equipment; fills requisitions for supplies; prepares and delivers medical & IV supplies, housekeeping supplies and equipment, linen, forms, mail, bottled water and oxygen tanks to ambulance stations, Dispatch Operations, Headquarters and TQI as needed. These duties and those referenced below involve lifting of supplies up to 50 pounds or more. Maintains EMS equipment; makes minor repairs and adjustments such as greasing and repairing wheelcot stretchers, flexi cots, stair chairs, scoop stretchers, rebuild demand valves, D and M tank regulators, aspirators, flow meters and replacing other parts as needed; assembles first aid/trauma, oxygen, burn, pediatric, neo-nate, latex free, and poison kits, laryngoscope sets, ALS trauma bags, BVMs, suction units, and multilators per established regulations. Performs preliminary inspection of EMS Fleet vehicles to prepare for the Department of Public Health (DPH) inspections, i.e., ensures that vehicles are clean and stocked with supplies and the equipment is in good working condition. Cleans and stocks spare ambulances to ensure readiness when needed. Maintains supplies (rotating stock, replacing outdated items, etc.) and equipment for Special Operations vehicles as needed. Assists in the preparation, assembly and break down of supplies and equipment utilized for special events, details, harbor and bike units, etc.; responds to fire standbys, multiple casualty incident and other special operations as needed. Retrieves soiled and contaminated equipment and linen from hospital emergency rooms and ambulance stations. Cleans and decontaminates equipment utilizing low and/or high-level disinfectants as required. Maintains documentation for equipment retrieved, cleaned and decontaminated; maintains documentation for the activation and/or disposal of high-level disinfectant, i.e., Cidex as per EMS Infection Control Policy. Stencils or engraves "Boston EMS" logo on durable equipment. Perform housekeeping duties in supply center such as sweeping/washing floors, dusting/washing shelves and counter tops; emptying wastebaskets and barrels, cleaning restroom and decontamination room; collects and delivers all trash to BEMS dumpster; collects and delivers all contaminated waste to BMC "trash room"; collects and delivers all soiled linen to BMC "soiled linen" room. Maintains parking lot area. Ensures supply center is properly secured at the end of the shift; washes and stocks vehicles as needed. Assist BEMS stations in emergencies as required. Performs other duties as required.

Boston EMS is the provider of emergency medical services for the City of Boston and is a nationally recognized leader in the field of pre-hospital emergency medicine. The department leverages the latest advances in both medicine and technology to bring high-quality, compassionate care to the people of Boston. This position leads and manages technology and information systems for Boston EMS, ensuring the reliability, security, and continuous operation of critical applications and hardware. The role serves as both technical lead and project manager for complex information technology initiatives, aligning system development with EMS operational needs while supervising and supporting the information technology systems team. DUTIES: Oversee Boston EMS' technology and information systems, including procurement, contracts, maintenance, and sustainment. Ensure reliability of all ITS applications and hardware. Serve as the technical lead and department project manager for multiple large-scale complex information technology and system initiatives essential to Boston EMS operations. Understand EMS operational use and ensure deliverables align with current and future needs. Supervise the Boston EMS ITS team, offering support, guidance, and professional development opportunities. Hands on manager, helping support and manage server and desktop hardware, operating systems, and applications for EMS environment. Meet regularly with internal stakeholders, including the Office of the Chief, Electronic Patient Care Report (ePCR) Office, Office of the Medical Director, Field and Dispatch Operations, and Training to effectively understand and address ITS needs. Work closely with BPHC IT services and meet weekly with BPHC Technology Services Director to ensure active communication, alignment and compliance. Promote innovation in the provision of emergency medical services and internal processes through technology and information systems, building upon what is working well, implementing best practices and collaboratively exploring new ideas. Lead efforts to optimize system and data security, as well as continuity of operations, including built-in redundancies and failover plans. Ensure applications critical to EMS operations remain operational 24/7/365. This includes active awareness, accessibility during off hours to address critical issues, and ability to effectively advocate for Boston EMS on matters that present risk to such systems. Support the collaborative development and implementation of data-driven projects. May include creation of databases, reference materials, templates, and reports in various formats, including presentations, data visualization tools, and statistical software programs. Enhance the department's overall analytics, primarily focused on department operations. Serve as a resource and content expert for the department in this process. Build relationships and networks with other city departments to promote collaboration, sharing of best practices and informing city services. Support the collaborative maintenance and enhancements of the department's multiple reporting and data tools. Participate in inter-agency working groups pertinent to information technology services. Work to help BPHC advance as an antiracist organization by meeting or exceeding the standards set by the BPHC Anti-Racism Policy. Performs other duties as required.

We are seeking dedicated and motivated interns to join our team as Alcohol and Drug Counseling Interns. This internship provides a structured and supervised learning environment for students pursuing education in Alcohol and Drug Counseling or related behavioral health fields. Interns will gain hands-on experience working with diverse populations through both individual case management and group facilitation, using evidence-based and trauma-informed approaches. Key Responsibilities: Works to help BPHC advance as an antiracist organization by meeting or exceeding the standards set by the BPHC Anti-Racism Policy. Maintain a small caseload (1--2 clients) for individualized case management by providing: Collaborate with clients to complete biopsychosocial assessments and develop treatment plans Ongoing counseling and case management including aftercare service Crisis intervention and referral services to mental health services Psychoeducation education Clinical documentation, reporting, and record keeping Provide individual case management services using harm reduction, motivational interviewing, and solution-focused modalities Facilitate 2--4 weekly therapeutic groups incorporating Cognitive Behavioral Therapy (CBT), Motivational Interviewing, Group Theory, and Stages of Change Deliver both structured, evidence-based and process-oriented group sessions Ensure compliance with all confidentiality and documentation standards as per 42 CFR Part II, HIPAA, Department of Public Health (DPH), and Boston Public Health Commission (BPHC) policies Learn and apply laws and professional standards related to client confidentiality Engage in ongoing evaluation, assessment, and intervention strategies with individuals and groups Participate in regular supervision and training to support skill development and preparation for future licensure Learning Outcomes: Gain real-world experience using psychological theories and therapeutic frameworks including CBT, Trauma-Informed Care, Narrative Therapy, Group Theory, Stages of Change, and Harm Reduction Develop a professional clinical language for documentation Learn best practices in ethical and legal standards for clinical work Strengthen ability to work effectively with diverse populations and within a multidisciplinary team Receive supervision aligned with educational and licensure requirements Program Description: Transitions: Transitions is a short-term, residential Transitional Support Services (TSS) program serving up to 65 adults of all genders living with alcohol and/or substance use disorders and is funded and licensed by the Bureau of Substance Addiction Services (BSAS), Department of Public Health (DPH). The program is located in the Mattapan neighborhood of Boston.