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Interviewer Careers

Interviewers help job seekers to find employment, and employers find qualified clients. You will put together the best applicants for a job role. To get this done, you will obtain details from the employers and from the job seekers through their curriculum vitae. You will have an understanding of the educational requirements and credentials needed for the job roles as you are the intermediary between the job seekers and employers. In addition to this, you will negotiate the salary pay rates and working hours with the job seekers.

The interviewer is expected to have excellent interpersonal communication skills in person and over the phone. He should be able to work under pressure. Basic knowledge of computers, good typing skills, and data entry are required. Educational requirement is a Bachelor's degree in psychology, guidance, business administration, while a master's degree is an added advantage. The interviewer should expect $25,500 yearly.

What Does an Interviewer Do

Information clerks perform routine clerical duties such as maintaining records, collecting data, and providing information to customers.

Duties

Information clerks typically do the following:

  • Prepare routine reports, claims, bills, or orders
  • Collect and record data from customers, staff, and the public
  • Answer questions from customers and the public about products or services
  • File and maintain paper or electronic records

Information clerks perform routine office support functions in an organization, business, or government. They use telephones, computers, and other office equipment such as scanners and fax machines.

Correspondence clerks respond to inquiries from the public or customers. They prepare standard responses to requests for merchandise, damage claims, delinquent accounts, incorrect billings, or complaints about unsatisfactory services. They also may review the organization’s records and type response letters for their supervisors to sign.

Court clerks organize and maintain court records. They prepare the calendar of cases, also known as the docket, and inform attorneys and witnesses about court appearances. Court clerks also receive, file, and forward court documents.

Eligibility interviewers conduct interviews both in person and over the phone to determine if applicants qualify for government assistance and benefits. They answer applicants’ questions about programs and may refer them to other agencies for assistance.

File clerks maintain electronic or paper records. They enter and retrieve data, organize records, and file documents. In organizations with electronic filing systems, file clerks scan and upload documents.

Hotel, motel, and resort desk clerks, also called front desk clerks, provide customer service to guests at the establishment’s front desk. They check guests in and out, assign rooms, and process payments. They also keep occupancy records; take, confirm, or change room reservations; and provide information on the hotel’s policies and services. In addition, front desk clerks answer phone calls, take and deliver messages for guests, and handle guests’ requests and complaints. For example, when guests report problems in their rooms, clerks coordinate with maintenance staff to resolve the issue.

Human resources assistants provide administrative support to human resources managers. They maintain personnel records on employees, including their addresses, employment history, and performance evaluations. They may post information about job openings and compile candidates’ résumés for review.

Interviewers conduct interviews over the phone, in person, through mail, or online. They use the information to complete forms, applications, or questionnaires for market research surveys, census forms, and medical histories. Interviewers typically follow set procedures and questionnaires to obtain specific information.

License clerks process applications for licenses and permits, administer tests, and collect application fees. They determine if applicants are qualified to receive particular licenses or if additional documentation needs to be submitted. They also maintain records of applications received and licenses issued.

Municipal clerks provide administrative support for town or city governments by maintaining government records. They record, maintain, and distribute minutes of town and city council meetings to local officials and staff and help prepare for elections. They also may answer requests for information from local, state, and federal officials and the public.

Order clerks receive orders from customers and process payments. For example, they may enter customer information, such as addresses and payment methods, into the order entry system. They also answer questions about prices and shipping.

Reservation and transportation ticket agents and travel clerks take and confirm passengers’ reservations for hotels and transportation. They also sell and issue tickets and answer questions about itineraries, rates, and package tours. Ticket agents who work at airports and railroads also check bags and issue boarding passes to passengers.

How To Become an Interviewer

Information clerks typically need a high school diploma and learn their skills on the job. Employers may prefer to hire candidates with some college education or an associate’s degree, depending on the occupation.

Education

Candidates typically need a high school diploma for most positions. However, employers may prefer to hire candidates with some college education or an associate’s degree. This is particularly true for eligibility interviewers, human resources assistants, and municipal clerks. Courses in social sciences, as well as word processing and spreadsheet applications, are particularly helpful.

Training

Most information clerks receive short-term on-the-job training, usually lasting a few weeks. Training typically covers clerical procedures and the use of computer applications. Those employed in government receive training that may last several months and include learning about various government programs and regulations.

Advancement

Some information clerks may advance to other administrative positions with more responsibilities, such as office supervisor or office manager. With completion of a bachelor’s degree, some human resources assistants may become human resources specialists.

Important Qualities

Communication skills. Information clerks must be able to explain policies and procedures clearly to customers and the public.

Integrity. Information clerks, particularly human resources assistants, have access to confidential information. They must be trusted to adhere to the applicable confidentiality and privacy rules governing the dissemination of this information.

Interpersonal skills. Information clerks who work with the public and customers must understand and communicate information effectively in order to establish positive relationships.

Organizational skills. Information clerks must be able to retrieve files and other important information quickly and efficiently.

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Average Salary
$25,500
Average Salary
0
Job Openings
3,528
Job Openings

Interviewer Career Paths

Top Careers Before Interviewer

Cashier
19.4 %

Top Careers After Interviewer

Cashier
14.8 %

Interviewer Jobs You Might Like

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Tell us your goals and we'll match you with the rights job to get there.

Average Salary for an Interviewer

Interviewers in America make an average salary of $25,500 per year or $12 per hour. The top 10 percent makes over $36,000 per year, while the bottom 10 percent under $18,000 per year.
Average Salary
$25,500
Find Your Salary Estimate
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Best Paying Cities

City
ascdesc
Average Salarydesc
Chicago, IL
Salary Range32k - 48k$40k$39,589
Los Angeles, CA
Salary Range28k - 42k$35k$34,877
Portland, OR
Salary Range25k - 36k$31k$30,636
Philadelphia, PA
Salary Range23k - 35k$29k$28,919
Baltimore, MD
Salary Range23k - 35k$29k$28,872
Columbus, OH
Salary Range23k - 34k$28k$28,490
$16k
$48k

Recently Added Salaries

Job TitleCompanyascdescCompanyascdescStart DateascdescSalaryascdesc
OPS Telephone Interviewer
OPS Telephone Interviewer
University of Florida
University of Florida
06/26/2021
06/26/2021
$22,95706/26/2021
$22,957
Survey Interviewer
Survey Interviewer
Kelly Services
Kelly Services
06/26/2021
06/26/2021
$29,21806/26/2021
$29,218
Telephone Interviewer-(Day/Night/Weekend/Wfh Options/24-S)
Telephone Interviewer-(Day/Night/Weekend/Wfh Options/24-S)
NORC at The University of Chicago
NORC at The University of Chicago
06/25/2021
06/25/2021
$29,21806/25/2021
$29,218
Telephone Interviewer-(Day/Night/Weekend/Wfh Options/24-S)
Telephone Interviewer-(Day/Night/Weekend/Wfh Options/24-S)
NORC at The University of Chicago
NORC at The University of Chicago
06/25/2021
06/25/2021
$29,21806/25/2021
$29,218
Phone Interviewer
Phone Interviewer
Issues and Answers
Issues and Answers
06/24/2021
06/24/2021
$20,87006/24/2021
$20,870
See More Recent Salaries

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Interviewer Resumes

Designing and figuring out what to include on your resume can be tough, not to mention time-consuming. That's why we put together a guide that is designed to help you craft the perfect resume for becoming an Interviewer. If you're needing extra inspiration, take a look through our selection of templates that are specific to your job.

Learn How To Write an Interviewer Resume

At Zippia, we went through countless Interviewer resumes and compiled some information about how best to optimize them. Here are some suggestions based on what we found, divided by the individual sections of the resume itself.

View Detailed Information

Interviewer Demographics

Gender

female

63.1 %

male

31.3 %

unknown

5.6 %

Ethnicity

White

65.1 %

Hispanic or Latino

14.1 %

Black or African American

12.3 %

Foreign Languages Spoken

Spanish

67.1 %

French

8.9 %

Mandarin

3.0 %
See More Demographics

Interviewer Education

Majors

Business
19.8 %

Degrees

Bachelors

36.7 %

Certificate

20.1 %

High School Diploma

18.0 %

Top Colleges for Interviewers

1. Stanford University

Stanford, CA • Private

In-State Tuition
$51,354
Enrollment
7,083

2. University of Pennsylvania

Philadelphia, PA • Private

In-State Tuition
$55,584
Enrollment
10,764

3. Northwestern University

Evanston, IL • Private

In-State Tuition
$54,568
Enrollment
8,451

4. Maine Maritime Academy

Castine, ME • Private

In-State Tuition
$13,478
Enrollment
979

5. University of Southern California

Los Angeles, CA • Private

In-State Tuition
$56,225
Enrollment
19,548

6. California State University - Bakersfield

Bakersfield, CA • Private

In-State Tuition
$7,309
Enrollment
9,142

7. SUNY at Binghamton

Vestal, NY • Private

In-State Tuition
$9,808
Enrollment
13,990

8. Villanova University

Villanova, PA • Private

In-State Tuition
$53,308
Enrollment
6,819

9. San Diego State University

San Diego, CA • Private

In-State Tuition
$7,488
Enrollment
30,018

10. Bentley University

Waltham, MA • Private

In-State Tuition
$49,880
Enrollment
4,177
See More Education Info

Online Courses For Interviewer That You May Like

Survey Data Collection and Analytics
coursera

This specialization covers the fundamentals of surveys as used in market research, evaluation research, social science and political research, official government statistics, and many other topic domains. In six courses, you will learn the basics of questionnaire design, data collection methods, sampling design, dealing with missing values, making estimates, combining data from different sources, and the analysis of survey data. In the final Capstone Project, you'll apply the skills learned thro...

Statistics / Data Analysis: Survey Data and Likert Scales
udemy
4.7
(287)

How to Process Survey Data and Analyze Likert Scales In SPSS...

Data Collection: Online, Telephone and Face-to-face
coursera

This course presents research conducted to increase our understanding of how data collection decisions affect survey errors. This is not a "how-to-do-it" course on data collection, but instead reviews the literature on survey design decisions and data quality in order to sensitize learners to how alternative survey designs might impact the data obtained from those surveys. The course reviews a range of survey data collection methods that are both interview-based (face-to-face and telephone) and...

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Top Skills For an Interviewer

The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 12.2% of interviewers listed telephone interviews on their resume, but soft skills such as integrity and interpersonal skills are important as well.

  • Telephone Interviews, 12.2%
  • Data Entry, 11.3%
  • Research Projects, 8.6%
  • Communication, 7.7%
  • Customer Service, 7.4%
  • Other Skills, 52.8%
  • See All Interviewer Skills

Best States For an Interviewer

Some places are better than others when it comes to starting a career as an interviewer. The best states for people in this position are Alaska, Illinois, California, and North Dakota. Interviewers make the most in Alaska with an average salary of $40,551. Whereas in Illinois and California, they would average $39,408 and $35,438, respectively. While interviewers would only make an average of $32,455 in North Dakota, you would still make more there than in the rest of the country. We determined these as the best states based on job availability and pay. By finding the median salary, cost of living, and using the Bureau of Labor Statistics' Location Quotient, we narrowed down our list of states to these four.

1. North Dakota

Total Interviewer Jobs:
4
Highest 10% Earn:
$44,000
Location Quotient:
2.63
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here

2. Alaska

Total Interviewer Jobs:
2
Highest 10% Earn:
$47,000
Location Quotient:
1.46
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here

3. Illinois

Total Interviewer Jobs:
23
Highest 10% Earn:
$56,000
Location Quotient:
1.18
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here
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Top Interviewer Employers

We've made finding a great employer to work for easy by doing the hard work for you. We looked into employers that employ interviewers and discovered their number of interviewer opportunities and average salary. Through our research, we concluded that The Nielsen Company was the best, especially with an average salary of $20,601. NORC at the University of Chicago follows up with an average salary of $22,813, and then comes Market Strategies with an average of $19,400. In addition, we know most people would rather work from home. So instead of having to change careers, we identified the best employers for remote work as an interviewer. The employers include ICF, Nielsen Holdings, and Public Consulting Group

1. Nielsen Holdings
4.7
Avg. Salary: 
$20,601
Interviewers Hired: 
1,115+
2. NORC at the University of Chicago
4.4
Avg. Salary: 
$22,813
Interviewers Hired: 
720+
3. Market Strategies
4.3
Avg. Salary: 
$19,400
Interviewers Hired: 
534+
4. Gallup
4.6
Avg. Salary: 
$21,042
Interviewers Hired: 
522+
5. Maritz Holdings
4.6
Avg. Salary: 
$19,429
Interviewers Hired: 
350+
6. Abt SRBI
4.2
Avg. Salary: 
$19,680
Interviewers Hired: 
309+
Updated October 2, 2020