St. Norbert College (SNC), a nationally ranked, private, Catholic, liberal arts college, is seeking a part-time Survey Research Interviewer. This position conducts phone interviews and collects/enters data from interviews on various survey projects, maintaining the quality, quantity, and confidentiality of the data.
Regular shifts are Monday-Friday, 9:00 AM - 3:00 PM or 4:30 PM - 9:30 PM, remotely or on campus. Weekend hours are available and usually optional, though they may be required 2-4 weekends per year. Hours are based on project needs and are typically heavier from June through February. In general, this position works 16 - 20 hours per week.
Specific responsibilities:
Conduct phone interviews to collect information for various research projects. Contact and ask questions of respondents over the telephone using survey questions that are standardized and must be read exactly as written.
Meet call center dialing quality and quantity goals. Maintain strict confidentiality of the information gathered.
Enter data from interviews into the database accurately, meeting quality and quantity goals.
Perform general and administrative office functions.
Required Minimum Qualifications:
High School Diploma or equivalent
Experience with interviewing either in person or over the phone is strongly preferred.
Dedicated to working in a mission-driven environment, with a profound respect for and commitment to preserving the rich traditions of Catholicism, Norbertine values, and the liberal arts.
Ability to work independently and efficiently.
Skilled at organizing projects and seeing them through to completion.
Ability to read clearly from a script with a professional telephone manner.
Interpersonal skills, including listening, rapport building, and conflict resolution.
Ability to enter data quickly and accurately into an online system.
Ability to follow up with survey participants to obtain missing data or clarify existing data.
Knowledge of computer programs, especially Google Suite, and the ability to learn upgrades and new programs as needed.
Ability to sit and type for the majority of a shift.
The College may consider any equivalent amount of credentials, licensures, training, or experience that provides the necessary knowledge, skills, and abilities to perform the duties and responsibilities of this job.
Application instructions:
Applications will be reviewed upon receipt until the position is filled.
St. Norbert College (SNC), a Catholic, Norbertine and Liberal Arts College provides an educational environment that fosters intellectual, spiritual and personal development. As the only Norbertine institution of higher learning in the world, our roots, traditions, and commitments create a unique and enriching educational experience for our students.
At SNC, our commitment to
communio
- the Norbertine ideal of a community united as one - is grounded in the principles of dignity, truth and justice. Consistent with these principles, St. Norbert is proud to provide equal employment opportunities to all employees and applicants for employment.
We seek those who will embrace our mission and commitment to building a vibrant, diverse and spiritually engaged community (************************************************
Non-Exempt
Scheduled Weekly Hours:
16
The duties and responsibilities listed in this are intended to describe the general nature and level of work that may be performed. The omission of specific statements of duties does not exclude them from the job if work is similar, related or a logical assignment to the job. Percentage of time may vary widely depending on the needs of the position during any particular time period. This job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.
$41k-48k yearly est. Auto-Apply 60d+ ago
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Part Time Quality Reviewer (Nights/Weekends)
Transperfect 4.6
Interviewer job in Milwaukee, WI
For over 20 years, TransPerfect has provided comprehensive language and technology solutions to help our clients communicate and conduct business more effectively in a global marketplace. Equipped with a quality management system certified to both the ISO 9001:2008 and EN 15038:2006 standards, TransPerfect provides a full array of language and business support services, including translation, interpretation, multicultural marketing, website globalization, subtitling, voiceovers, staffing services, multicultural marketing, training and learning, and legal support services. TransPerfect also offers a suite of cutting edge technologies that significantly reduce costs and improve consistency throughout the translation process, making TransPerfect the vendor of choice for the world's leading multinationals.
With annual revenues of over $470 million, TransPerfect is the world's largest privately held provider of language services and technology solutions. From offices in more than 85 cities on six continents, TransPerfect offers a full range of services in 170+ languages to clients worldwide. With an unparalleled commitment to quality and client service, TransPerfect is fully ISO 9001 and EN 15038 certified. TransPerfect has global headquarters in New York, with regional headquarters in London and Hong Kong.
TransPerfect offers a comprehensive benefits package including: medical, dental, vision, 401k, paid time-off, company sponsored life insurance, short term and long term disability, flexible spending account options, and a pro-active and accessible HR department that focuses on the staff's health and happiness.
Job Description
Responsibilities include, but are not limited to:
• Performing quality inspections by following Iverson's process in any language and for any of the following steps:
- Review of the work done by translators and editors (language review)
- Review of the work done by formatters (formatting check)
- Review of the final deliverables (final review)
• Determining whether projects are non-conforming products
• Detailing questions to investigate with a linguist
• Managing own task load and schedule
• Asking for clarifications
Qualifications
• Bachelors or equivalent
• Ability to provide consistent high-quality work while meeting deadlines
• Ability to multi-task in a fast-paced environment
• Ability to adhere to and abide by the customer's and company's quality standards
• Ability to learn from feedback
• Ability to work well with people from a variety of backgrounds and cultures
• Ability to work independently
Desired Skills:
• Advanced knowledge of one language
• Experience working on a PC
• Experience with MS Word and its track changes feature
• Experience with Adobe Acrobat commenting feature
• Experience working with fonts a plus
• Experience with translation memory applications a plus (SLDX, Wordfast)
Additional Information
Please Apply Here: ***********************************************************************************************************
$51k-62k yearly est. 1d ago
HEDIS Record Reviewer
Integrated Resources 4.5
Interviewer job in Milwaukee, WI
Integrated Resources, Inc is a premier staffing firm recognized as one of the tri-states most well-respected professional specialty firms. IRI has built its reputation on excellent service and integrity since its inception in 1996. Our mission centers on delivering only the best quality talent, the first time and every time. We provide quality resources in four specialty areas: Information Technology (IT), Clinical Research, Rehabilitation Therapy and Nursing.
Job Description
The
HEDIS
Record
Reviewer
performs accurate and efficient medical
record
review and abstraction for
HEDIS
reporting to support
client
critical quality initiatives. Medical
record
review and abstraction is performed in the
client
office and at various provider offices in the community, involves paper and electronic medical records, requires capturing and securing documentation, and involves using an electronic reporting system.
Qualifications
State of Wisconsin licensed
RN
Previous experience with
HEDIS
Medical
Record
Review & Abstraction experience
highly preferred
Previous experience with medical records/familiarity with medical records (both paper and electronic)
Proficiency with PC-based systems and the ability to learn new information systems and software programs quickly.
Ability to interact effectively with healthcare providers.
A personal vehicle, valid State of Wisconsin motor vehicle operator's license and conformity with insurance coverage limits is also required.
Additional Information
Kind Regards,
Kavita Kumari
Clinical Recruiter
732 844 8726
Integrated Resources, Inc.
$48k-68k yearly est. 1d ago
Clinical Reviewer, Occupational Therapy
Evolent 4.6
Interviewer job in Madison, WI
**Your Future Evolves Here** Evolent partners with health plans and providers to achieve better outcomes for people with most complex and costly health conditions. Working across specialties and primary care, we seek to connect the pieces of fragmented health care system and ensure people get the same level of care and compassion we would want for our loved ones.
Evolent employees enjoy work/life balance, the flexibility to suit their work to their lives, and autonomy they need to get things done. We believe that people do their best work when they're supported to live their best lives, and when they feel welcome to bring their whole selves to work. That's one reason why diversity and inclusion are core to our business.
Join Evolent for the mission. Stay for the culture.
**What You'll Be Doing:**
As an Occupational Therapist, Clinical Reviewer you will be a key member of the utilization management team. We can offer you a meaningful way to make a difference in patients lives, in a non-clinical environment. You can enjoy better work- life balance on a team that values collaboration and continuous learning while providing better health outcomes.
Collaboration Opportunities:
+ Routinely interacts with leadership and management staff, Physicians, and and other CR's whenever input is needed or required.
Job Summary
Functions in a clinical review capacity to evaluate all cases, which do not pass the authorization approval process at first call while promoting a supportive team approach with call center staff. Initial clinical reviewers are supported by Physician clinical review staff (MDs) in the utilization management determination process.
Job Description
+ Reviews charts and analyzes clinical record documentation in order to approve services that meet clinical review criteria.
+ Conducts ongoing activities which monitor established quality of care standards in the participating provider network and for other clinical staff.
+ Conducts regular audits, as assigned, to ensure guidelines are applied appropriately.
+ In states where required, refers all cases that an approval cannot be rendered to the Physician Clinical Reviewer. In States where allowed, will make denial determinations as a specific case warrants.
+ Converses with medical office staff in order to obtain additional pertinent clinical history/information; notifies of approvals and denials, giving clinical rationale.
+ Provides optimum customer service through professional/accurate communication while maintaining NCQA and health plans required timeframes.
+ Documents all communication with medical office staff and/or treating provider.
+ Practices and maintains the principles of utilization management by adhering to policies and procedures.
+ Participates in on-going training programs to ensure quality performance in compliance with applicable standards and regulations.
**The Experience You'll Need (Required):**
+ Current, unrestricted state licensure as a Occupational Therapist
+ A occupational therapist must hold a state license in occupational therapy and hold an occupational therapy degree from an accredited education program and pass the national certification examination.
+ 5+ years clinical experience is preferred
+ Strong interpersonal and communication skills.
+ Strong clinical, communication, and organizational skills
+ Energetic and curious with a passion for quality and value in health care
+ Computer Proficiency
+ Not under current exclusion or sanction by any state or federal health care program, including Medicare or Medicaid, and is not identified as an "excluded person" by the Office of Inspector General of the Department of Health and Human Services or the General Service Administration (GSA), or reprimanded or sanctioned by Medicare.
+ No history of disciplinary or legal action by a state medical board
To ensure a secure hiring process we have implemented several identity verification steps, including submission of a government issued photo ID. We conduct identity verification during interviews, and final interviews may require onsite attendance. All candidates must complete a comprehensive background check, in-person I-9 verification, and may be subject to drug screening prior to employment. The use of artificial intelligence tools during interviews is prohibited and monitored. Misrepresentation will result in immediate disqualification from consideration.
**Technical Requirements:**
We require that all employees have the following technical capability at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet router. These at-home technical requirements are subject to change with any scheduled re-opening of our office locations.
**Evolent is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.** **If you need reasonable accommodation to access the information provided on this website, please contact** ************************** **for further assistance.**
The expected base salary/wage range for this position is $. This position is also eligible for a bonus component that would be dependent on pre-defined performance factors. As part of our total compensation package, Evolent is proud to offer comprehensive benefits (including health insurance benefits) to qualifying employees. All compensation determinations are based on the skills and experience required for the position and commensurate with experience of selected individuals, which may vary above and below the stated amounts.
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$50k-62k yearly est. 5d ago
Clinical Reviewer
The Rogers Company 4.8
Interviewer job in Oconomowoc, WI
The Clinical Reviewer receives and reviews prospective patient screening materials (to include admissions screening interview [ASI] and various internal or external records), delivers clinical/programmatic recommendations to department and division team members, collaborates with providers and performs other duties as directed by their supervisors.
Job Duties & Responsibilities:
Provide clinical/programmatic recommendations based on guidance issued by Rogers Medical Directors, and Associate Medical Directors for prospective patients and their families/significant others.
Review and evaluate completed admission screenings to provide a recommendation on appropriate program, level of care, and (if appropriate) mode of delivery for prospective patient.
Review materials to include admissions screening interview (ASI), transfer documentation (TRF/TCF), external provider documentation, charted history from prior Rogers treatment encounters, external treatment summaries, test reports, or letters from interested others.
Review and demonstrate an understanding of the various treatment programs offered at Rogers, as well as their basic inclusion and exclusion criteria.
Review and demonstrate an understanding of the levels of care provided at Rogers, as well as basic metrics used to determine when each is considered appropriate or necessary for a given patient presentation.
Review and demonstrate an understanding of the various modes of treatment delivery available at Rogers, as well as of the latest organizational guidance regarding when each is considered appropriate or necessary for a given patient presentation.
Interact with team members, external providers and referents in a respectful manner reflecting positively upon the organization at all times.
Adhere to materials provided to ensure clinical accuracy and consistency. Convey recommendations and suggestions in a manner that facilitates managing patient/family expectations related to services provided. If necessary, promptly initiate contact with referring providers or treatment teams to determine accurate clinical/programmatic recommendation for patients.
Provide clear guidance to team on clinical reasoning of recommendation and/or justification for level of care for most accurate relay to patients/families.
Document progress using the visual tracking/management system provided.
Attend all pertinent MDI huddles as directed by medical/clinical and admission Leader.
Complete reviews/recommendations and all required supporting work and documentation in a timely manner in order to ensure quality prospective patient experience.
Facilitate report and documentation of suspected cases of physical, sexual abuse and/or neglect according to applicable state laws and according to System policy and procedure.
Implement understanding of the System policies and procedures.
Implement understanding of the Mandatory Reporting state laws across all RBH locations/states.
Provide leadership and guidance in the delivery of clinical recommendations.
Evaluate the outcome of departmental and divisional initiatives and assist with modification of the review and recommendation processes accordingly.
Assist with the development and evaluation of the processes and modalities used to complete the review process.
Participate and/or facilitate interdisciplinary meetings for process planning, updating and progress monitoring.
Communicate professionally and accurately.
Refer to and work with other departments and agencies as needed and according to departmental policies.
Report pertinent data to the attending provider and others on the team, verbally or in writing as necessary, and prioritize effectively and consistently in situations requiring immediate attention versus postponement.
Immediately communicate difficult problems with referents, patients, family members/significant others and co-workers.
Ask for supervision to assist with problem resolution, when appropriate.
Attend and participate in all department meetings and provide feedback concerning departmental issues.
Develop and maintain relationships with medical staff and other providers across RBH for ongoing re-review or other case communication.
Demonstrate strong interdisciplinary approach, facilitating effective communication among departments.
Display a positive attitude and participate as a team member.
Provide support and education as requested by supervisors to Patient Access and Admissions teams for growth and development of team members and to improve review process and understanding.
Communicate in a respectful and assertive manner to team members and other System personnel.
Adhere to organizational philosophy.
Conduct self in a professional manner.
Demonstrate organizational skills that promote timely responses.
Communicate with all individuals in a positive and professional manner.
Identify concerns and provide input for resolution.
Use solution-focused mindset in situations to resolve individual issues with peers in a positive and calm manner.
Promote positive team-oriented approach to patient access. Maintain a supportive and collaborative environment with all disciplines.
Demonstrate a positive and professional attitude toward parties outside the facility (patients, families, visitors, vendors, etc.)
Use courteous, cooperative, and respectful behavior when working with patients, families, physicians, visitors, and employees.
Display leadership and positive role-modeling.
Project a professional image in attire, grooming, and presentation.
Display professionalism in all aspects of the position.
Arrive on time, prepared for work responsibilities.
Adhere to Code of Ethics, Code of Conduct, maintain confidentiality, and abide by professional license code of ethics.
Support changes in staffing/scheduling as department and division needs require.
Accept reassignment in a positive manner.
Demonstrate willingness to adjust work schedule to meet departmental and divisional needs.
Recognize need for support, seek appropriate assistance when needed, continually remain alert to peers who need assistance, and offer assistance when needed.
Apply good practice principles to job duties.
Complete orientation, annual competencies, educational requirements, and required training relevant to the position.
Provide appropriate, timely documentation in the patient medical record.
Attend and participate in staff meetings, group and individual supervision meetings, and in-services relevant to position.
Participate in projects, tasks, and opportunities to improve skills and expand competency.
Comply with the organization's policies and procedures.
Adhere to all established standards of practice.
Participate in on-call rotation if applicable.
Demonstrate acceptance and training of students/interns in the department as requested.
Promote Mission and goals of the organization.
Perform other duties as assigned.
Participate in site committees.
Be punctual and prepared.
Demonstrate effective communication skills and good organization skills.
Actively participate in discussions, recognize, and contribute to activities leading to improvement.
Rogers Operating System (ROS).
Gain understanding of the ROS and MDI process.
Participate in the ROS program on an ongoing basis.
Create and apply ROS projects that lead to improvement.
Apply the ROS model to your department's activities.
Demonstrate measurable goals and achievement.
Participate in daily huddles with team(s) assigned.
Demonstrate understanding of Joint Commission, State, and other regulatory agency compliance regulations.
Be knowledgeable in the application of standards relevant to outpatient behavioral health program.
Increase knowledge and awareness of regulations and involve self in educating others.
Provide for patient safety and the safety of the facility.
Intervene appropriately to maintain patient safety.
Communicate any patient safety concerns to the Patient Access and/or Admissions Leadership and Senior Clinical Director.
Report any safety hazards promptly to the Senior Clinical Director.
Document safety incidents via the incident reporting portal.
Adhere to all System guidelines for safety.
Follow emergency protocols.
Additional Job Description:
Education/Training Requirements:
Master's Degree in Psychology, Nursing, Social Work, or related field, from an accredited school of Social Work, Professional Counseling, or Family Therapy with a minimum of two (2) years' experience in health care and at least two (2) years in a psychiatric setting, preferred.
Full, independent licensure as a Registered Nurse, Licensed Professional Counselor (LPC), Licensed Marriage and Family Therapist (LMFT), Licensed Clinical Social Worker (LCSW) or equivalent in state practicing, i.e., LPCC, LMHC.
Previous admitting triage experience required.
Attend all mandatory in-services and other in-services relevant to the position. Be responsible for all educational requirements and related obligations pertaining to the license of the program/unit license regulatory requirements governing the program(s).
With a career at Rogers, you can look forward to a Total Rewards package of benefits, including:
Health, dental, and vision insurance coverage for you and your family
401(k) retirement plan
Employee share program
Life/disability insurance
Flex spending accounts
Tuition reimbursement
Health and wellness program
Employee assistance program (EAP)
Through UnitedHealthcare, UMR and HealthSCOPE Benefits creates and publishes the Machine-Readable Files on behalf of Rogers Behavioral Health.
To link to the Machine-Readable Files, please visit
Transparency in Coverage (uhc.com)
$37k-50k yearly est. Auto-Apply 14d ago
Reviewer Appraiser
Us Bank 4.6
Interviewer job in Brookfield, WI
At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at-all from Day One.
Job Description
Reviews appraisal reports from a wide variety of bank channels. Reviewer Appraiser positions review all types of residential appraisal reports, including complex and small income properties located throughout the country. Valuations are reviewed for accuracy, consistency and to ensure they are USPAP compliant, well supported and credible. Analyzes quality and statistical data for the assigned property under review. Develops a summary of collateral and communicate to the customer for the lending decision.
Basic Qualifications
* High school diploma or equivalent
* Four to six years of related appraisal experience
* Valid, active license to appraise with qualifications as determined by state requirements
* Must have active Certified or Certified General appraisal license.
Preferred Skills/Experience
* Advanced knowledge of appraisals and the appraisal process, including Government Sponsored Entities, USPAP and U.S. Bank policy and procedures
* Excellent verbal and written communication skills
* Strong analytical and decision-making skills
* Ability to manage multiple tasks/projects and deadlines simultaneously
* Proficient computer navigation skills using a variety of software packages including Microsoft Office applications
If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.
Benefits:
Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):
* Healthcare (medical, dental, vision)
* Basic term and optional term life insurance
* Short-term and long-term disability
* Pregnancy disability and parental leave
* 401(k) and employer-funded retirement plan
* Paid vacation (from two to five weeks depending on salary grade and tenure)
* Up to 11 paid holiday opportunities
* Adoption assistance
* Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.
E-Verify
U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.
U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.
Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.
Posting may be closed earlier due to high volume of applicants.
$49k-64k yearly est. 2d ago
HEDIS Record Reviewer
Integrated Resources 4.5
Interviewer job in Milwaukee, WI
Integrated Resources, Inc is a premier staffing firm recognized as one of the tri-states most well-respected professional specialty firms. IRI has built its reputation on excellent service and integrity since its inception in 1996. Our mission centers on delivering only the best quality talent, the first time and every time. We provide quality resources in four specialty areas: Information Technology (IT), Clinical Research, Rehabilitation Therapy and Nursing.
Job Description
The HEDIS Record Reviewer performs accurate and efficient medical record review and abstraction for HEDIS reporting to support
client
critical quality initiatives. Medical record review and abstraction is performed in the
client
office and at various provider offices in the community, involves paper and electronic medical records, requires capturing and securing documentation, and involves using an electronic reporting system.
Qualifications
State of Wisconsin licensed RN
Previous experience with HEDIS Medical Record Review & Abstraction experience highly preferred
Previous experience with medical records/familiarity with medical records (both paper and electronic)
Proficiency with PC-based systems and the ability to learn new information systems and software programs quickly.
Ability to interact effectively with healthcare providers.
A personal vehicle, valid State of Wisconsin motor vehicle operator's license and conformity with insurance coverage limits is also required.
Additional Information
Kind Regards,
Kavita Kumari
Clinical Recruiter
732 844 8726
Integrated Resources, Inc.