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  • QuickBooks Online Mid-Market Premium Specialist

    Intuit 4.8company rating

    Intuit job in California or remote

    We are seeking passionate and driven individuals to deliver a differentiated support experience for our Mid-Market customers. This exciting opportunity focuses on businesses with over $2.5 million in annual revenue, addressing their unique opportunities and complex needs. The role requires a blend of deep technical product support, financial acumen, and strategic customer service. The ideal candidate will be a tech-savvy problem-solver with a strong background in bookkeeping principles, passionate about leading change, collaborating with internal teams, and providing a world-class customer experience. Mindset: Daily demonstration of our Prosperity Principles: Advocacy, Ownership, and Expertise. Enthusiasm for leading change and effective collaboration with supporting functions. Excellent verbal and written communication skills, with the ability to convey technical information in an accessible manner. Demonstrated ability to problem-solve and multitask efficiently in a dynamic environment. Comfort with ambiguity and adaptability to changing priorities. A collaborative team player who actively contributes to collective goals. Qualifications: What You'll Bring Experience: 1-3 years of experience using QuickBooks Online, with preferred experience in QuickBooks Payments, QuickBooks Payroll, Proconnect, or QuickBooks Money OR a completed Intuit Academy Bookkeeping Certification. Proven experience in a customer support role, preferably within a tech or SaaS environment Credentials: An active QuickBooks Online Level 1 Certification is required and must be provided before your start date. Technical & Financial Acumen: A strong understanding of bookkeeping principles and financial terminology. Demonstrated ability to analyze complex challenges, identify root causes, and communicate effective solutions. Hybrid Work Requirement: Minimum requirement of 2 days in the office 4 hours per day A dedicated high-speed internet connection (DSL, cable, or fiber) is required for Work from Home. Responsibilities: What You'll Do Deliver Expert Support: Provide superior technical and consultative support for Mid-Market QuickBooks users. Troubleshoot and resolve complex software-related issues via phone, and chat, in a professional and reassuring manner. Apply prosperity principles to customer solutions. Be a Customer Champion: Act as the voice of the Mid-Market customer, demonstrating ownership of their success. Partner with teams such as; Learning & Development, Sales, and Product Management, to relay client feedback and drive improvements to the product and customer experience through strong advocacy. Lead and Innovate: Create high-quality customer interactions that instill confidence. Identify trends and opportunities within the Mid-Market segment to help pioneer a differentiated service model, leveraging expertise in the field. Empower Customers: Guide clients through the advanced functionalities of QuickBooks Online, including invoicing, complex bookkeeping, account setup, payroll, and more, fostering their prosperity through effective use of the platform. Maintain Expertise: Stay current with all updates, new features, and functionalities of the QuickBooks Online platform to serve as a trusted advisor, demonstrating continuous commitment to expertise. Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is California $23.00 - $29.50. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.
    $23-29.5 hourly 9h ago
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  • Director, Customer Experience

    Intuit 4.8company rating

    Intuit job in San Diego, CA

    As Director of the Assisted Services Growth team, you will be responsible for building and leading the customer experience practice to drive innovation in the way we attract and serve our Assisted customers to drive exponential growth and retention. This role will design experiences that elevate human expertise and connection, powered by AI, to drive scale. This team will have their fingers on the pulse of our Assisted customers' needs, will sweat the details to ensure we deliver awesome experiences and operate with velocity. You will also provide operational and thought leadership by setting strategy, developing priorities and managing programs that drive a highly effective and scalable organization, through innovation and experimentation. **Responsibilities** + Build and execute a vision for Assisted customer experiences that is aligned to our strategic Consumer Ecosystem priorities, for seamless, transparent and frictionless experiences that drive exponential growth and retention leveraging human expertise and AI. + Design new brick and mortar customer and expert experiences that attract new Assisted customers seeking local support, with seamless integration with virtual experiences. + Establish a 'sales through service' culture and expand scope to include lead management and conversion capabilities and best practices. + Build comprehensive customer lifecycle management program inclusive of year-round expert led customer engagement model and seamless ecosystem cross-sells and servicing across Quickbooks and TurboTax. + Lead, organize and scale the CXM practice within the organization to optimize our Assisted customer experiences. This includes aggregating quantitative and qualitative insights, and collaborating with marketing, product management and development teams to build, fix and enhance our products and experiences.. + Uses advocacy and inquiry to disrupt and challenge the status quo, proposing broad and strategic solutions to ensure product and experience design eliminates friction and provides the best possible experience. + Establish business goals to deliver our vision through customer and expert measures focused on growth, customer experience and scalability. + Stay on top of industry leading trends This position will report into the Assisted Services team within Consumer Ecosystem Customer Success and sits on a cross-functional Leadership Team. You will contribute to the strategic plans and associated products and services, proactively collaborating with Product Management, Marketing, Sales and Customer Success leaders to drive growth. **Qualifications** A critical element of your role will be to create a well-integrated and highly effective team, partnering across multiple teams and segments. You will ensure an engaged workforce through frequent communication, goal setting, performance management and creating a positive environment of trust, transparency and clear expectations. Proven track record of success and significant experience in a fast-paced organization, leading customer centric operations and teams. The ideal candidate is a: + Team & Talent Builder: Has substantial senior leadership experience, managing senior level employees and/or other managers. A talent steward with a proven history of hiring, managing and developing high performing and highly engaged teams. Can coach and train others within teams and across the organization about the importance of curiosity in bold, large scale problems. + Boundaryless Leader: Cross-functional leadership experience, partnering to influence different functions at all levels. Can create alliances with other leaders across the organization to ensure solutions are backed up with data and being implemented with a systemic and strategic approach. + Strategic Thinking: Defines the overall strategy to ensure business growth and utilizes powerful messages to lead and promote a culture focused on problem solving. Uses external expertise, data and network to ensure best practices and trends are being leveraged. + Pace Setter: Role-models and operates with a sense of urgency to ensure teams are delivering with velocity. + Product Management & Experience Design Expert: Customer champion with a design mindset and demonstrated strengths in product management or experience design. Have led the creation of online and brick and mortar experiences, with a seamless customer handoff between the two (from concept through production). + Business Leader: Business acumen with proven ability to deliver programs that accelerate organizational growth objectives. Must possess experience in developing clear compelling business cases that support prioritization of work. Aligns teams and initiatives around the organization to our short, medium and long term business goals. + Customer Service & Support Expert: Demonstrated strength managing or working with customer support organizations and operations (direct or via BPO). + Change Leader: Experience in a dynamic work environment, managing and executing complex system and organizational change initiatives. + Communicator: Excellent written and verbal communication skills including an ability to communicate complex issues simply. Proficient in MS Word, Excel, and PowerPoint. Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit : Careers | Benefits (************************************************************* ). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. The expected base pay range for this position is: EOE AA M/F/Vet/Disability. Intuit will consider for employment qualified applicants with criminal histories in a manner consistent with requirements of local law.
    $150k-199k yearly est. 60d+ ago
  • Assistant General Counsel, Litigation

    Intuit Inc. 4.8company rating

    Intuit Inc. job in Mountain View, CA

    Come join our amazing team of leaders, learners and world‑class professionals. Intuit's litigation team is a small, dynamic, high‑performing team that is responsible for overseeing litigation, investigation matters involving government entities and regulators, responses to third‑party requests for information, and a wide range of other matters. We champion Intuit's priorities, role‑model its values, and protect our Company, employees and customers. We're seeking an attorney with significant litigation experience to join our team as an Assistant General Counsel, Litigation. This role will report to the Vice President, Deputy General Counsel who oversees the litigation team, which is part of the overall Legal team at Intuit. This position is global in scope and covers all Intuit Inc. products and services. Responsibilities Managing and resolving a wide range of lawsuits and pre‑litigation disputes to achieve good business and legal results and facilitate smart risk‑taking Driving responses to investigation matters and inquiries involving regulators and other government entities Developing all aspects of strategy for managing and resolving cases and investigations Conducting internal investigations and fact development, including working with witnesses Working in close partnership with colleagues in the Legal Department and business partners across the company, to achieve good business and legal results and facilitate smart risk‑taking Helping manage Intuit's responses to third‑party requests for information, complying with the law and passionately protecting the data of our Company, employees and customers Supervising outside counsel and legal service providers, managing budgets and supporting litigation and investigations reporting Drafting policies and internal procedures, and conducting training to educate business partners; adding rigor to all aspects of internal processes and champion data‑driven decisions Qualifications JD in good standing with at least one U.S. state bar and the ability to practice law in your local jurisdiction 15+ combined years of experience in litigation and investigations with a top‑tier law firm, in‑house legal department, and/or government office (e.g., U.S. Attorney's office, state Attorney General's office, FTC, SEC, etc.). Strong preference will be given to prior corporate in‑house experience. A good litigator's mindset: goes the extra mile to get the job done right and sees opportunities in everything to deliver awesome results; understands that the details are critical and the stakes can be high; takes lots of pride in the work; identifies issues proactively and develops solutions; loves to win A good business partner's mindset: comfort and skill at balancing risk and opportunity; thinks creatively and enables the business to make smart decisions Curious and continuous learner: enjoys jumping into new problems and learning new things; asks 'why' and 'how can we improve;” quickly understands the facts; develops long‑term knowledge and deep expertise Team‑player: thrives in a team environment and setting up teammates for success; good at building relationships across the company; shows empathy for our customers, colleagues and other stakeholders; open to feedback and collaboration; comfortable in the driver's seat or working as a contributor on a larger team Ability to independently and successfully manage significant case load and big cross‑company projects for multiple internal stakeholders with competing deadlines Very organized; an ability and interest in prioritizing the most critical work and finding ways to scale; understands the importance of process and rigor; innovates where appropriate to improve processes High level of enthusiasm and a positive attitude Excellent communication skills and proven ability to interact with business professionals at different levels Integrity without compromise; accountability for and commitment to their work; and a drive to build and maintain good connections with their teammates and colleagues across the business Ability to produce clear and succinct written legal analysis and business communications, and counsel and manage clients, including senior management Ability to effectively frame issues to drive strategic thinking and execution Comfortable and adept at balancing risk and opportunity, and thinking creatively to enable the business to make smart decisions Good judgment Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit : Careers | Benefits). Pay offered is based on factors such as job‑related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. The expected base pay range for this position is: Bay Area California $242,000‑ 327,500 Southern California $ 223,000‑ 301,500 Washington DC $ 218,000‑ 294,500 #J-18808-Ljbffr
    $218k-242k yearly 4d ago
  • Growth Consultant, AppDev, Google Customer Solutions

    Google LLC 4.8company rating

    San Francisco, CA job

    Apply share * link Copy link * email Email a friend info_outline XApplicants in San Francisco: Qualified applications with arrest or conviction records will be considered for employment in accordance with the San Francisco Fair Chance Ordinance for Employers and the California Fair Chance Act.Note: By applying to this position you will have an opportunity to share your preferred working location from the following: New York, NY, USA; San Francisco, CA, USA. Minimum qualifications: * Bachelor's degree in engineering, computer science, data science or equivalent practical experience. * 5 years of experience in cloud, consulting, business or media analytics, digital media, marketing, financial analysis, or another quantitative field. * Experience using SQL to extract and manipulate data, or with other programming or scripting languages such as R, Python or ad tech automation. Preferred qualifications: * Experience with Cloud platforms or a foundational understanding of AI principles and their application to business growth. * Experience in consulting business or data science to influence changes in their resource and budget allocations. * Understanding of statistical modeling and quantitative analysis techniques and ability to analyze large datasets with the goal of delivering actionable insights. * Familiarity with machine learning methodologies including data cleansing, normalization, feature engineering, model training/validation and automation. * Proficiency in Portuguese or Spanish. * Excellent problem-solving, project management, and investigative skills. About the job Businesses of all shapes and sizes rely on Google's unparalleled advertising solutions to help them grow in today's dynamic marketing environment. You bring a passion for sales, knowledge of online media, and commitment to maximize customer success. You act like an owner, move with velocity through change, finding innovative ways to consistently deliver extraordinary and incremental outcomes for both Google and our customers. You build trusted relationships with customers, uncovering their business needs and translating them into powerful solutions to achieve their most ambitious goals. You achieve as a team with sellers, shape the future of advertising in the AI-era, and make a real impact on the companies and users that trust Google with their most important goals. In this role, you'll work with the most sophisticated Apps customers in AMER and LATAM to help them optimize their user acquisition strategy with Google Ads. You will deliver client engagements on data science/measurement consulting projects (e.g., pLTV, event selection, incrementality), lead hypothesis-driven client analysis to surface actionable insights, and develop Google SQL/Workspace Scripts/Python scripts to enable advanced client reporting and ad tech automation. You will be passionate about building and coding tools, excited to leverage cloud infrastructure and AI technologies to solve business problems, analyzing data, and strategizing in a changing environment. You'll work with AppDev Sales Leadership, Global Growth Consultants and key cross-functional teams to help find new business opportunities for our business and customers. You'll present to leadership, get buy-in and influence their decision making. You'll coordinate and execute growth projects. Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you'll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers and we have fun doing it. The US base salary range for this full-time position is $110,000-$157,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google. Responsibilities * Partner with internal and external products, research, data, and measurement teams to deliver full measurement solutions to customers. * Own the measurement conversation and be comfortable leading client conversations and projects related to measurement. * Advise Google clients and agencies on best practices for marketing analytics within the broader context of industry standards and options. Provide ongoing customer consultation on how to implement best practices. * Scale measurement impact internally by upskilling AppDev sales growth managers.
    $125k-171k yearly est. 6d ago
  • Summer 2026 AI Science Intern

    Intuit 4.8company rating

    Intuit job in San Diego, CA

    **This position is for students currently enrolled in a degree program. To qualify, applicants must be returning to their academic institution at the end of Summer 2026, with a graduation date of December 2026 and beyond. If you do not meet these criteria, we invite you to explore other opportunities available on our careers website.** At Intuit, we believe in the power of early talent. Our internship and co-op program provides hands-on experience, mentorship, and opportunities to contribute to real-world projects that impact millions. We get up every morning with our hearts beating fast, driven by the knowledge that we're transforming the world of consumer and small business finance. It's why our products continue to resonate with 50 million consumers around the globe. Ready to dive deep into the world of AI and make a real impact? As an AI Science Intern at Intuit, you won't just be observing; you'll be on the front lines. You'll work side-by-side with our world-class AI Scientists and Machine Learning Engineers, collaborating with Data Analysts, Software Engineers, and product managers. This is your chance to uncover critical insights and develop powerful machine learning models that directly understand and enhance customer experiences across Intuit's beloved products.. Some projects previous AI Science interns have worked on: + Improving customer experiences by applying adversarial deep learning to ranking algorithms and assessing call quality using transcript data. + Innovating with NLP and Deep Learning to link form lines to documentation, build temporal recommendation models, and develop unsupervised knowledge acquisition for Q&A systems. + Forecasting and Prediction through transaction time series forecasting, real-time churn prediction, and predicting cognitive biases with financial data. + Enhancing Model Training by exploring active learning for event labels and creating customer intent classifiers for digital assistants. **Responsibilities** + Gather, clean, and perform exploratory analysis on large datasets to uncover patterns and prepare them for modeling. + Build, train, and evaluate various machine learning and deep learning models. + Dive into cutting-edge AI research and methodologies to inform new solutions and stay ahead of the curve. + Analyze model results and data to extract meaningful insights and provide actionable recommendations. + Develop proofs-of-concept for innovative, AI-driven features or solutions. + Work closely with diverse teams, clearly communicating your findings and progress to both technical and non-technical stakeholders. + Create clear documentation for your research, model architectures, code, and experimental results. **Qualifications** + Desire to learn and grow within a technical environment. + Excellent verbal and written communication skills. + Familiar with machine learning techniques (regression, classification, clustering, optimization, etc) and understand their mathematical foundations + Ability to explore, discover and import data from multiple sources and make them machine learning ready + Design and test hypotheses about causes and cures + Strong programming skills (Python and Scala preferred) + Experience in developing machine learning solutions to solve real-world problems + Experience with Hadoop or Spark + Published works in top tier data science and machine learning conferences such as KDD, ICML, NIPS, ICLR, ACL, SIGIR, WWW, CVPR, SIGMOD, etc. is a plus + **Currently enrolled in a PhD program in Computer Science or a related technical field. Alternatively, a Bachelors or Masters program with prior relevant experience.** + **A graduation date at least 4 months after the end of the internship** + **Must be legally authorized to work in the US on a full-time basis during the duration of the internship** + **Ability to work onsite for a minimum of 3 days per week in one of the following Intuit locations: Mountain View, San Diego, New York, or Atlanta** **About Intuit, Inc.** Join our mission to power prosperity around the world. Intuit has been revolutionizing the financial industry since the company was founded over 40 years ago. Through innovations in our evolving suite of products including TurboTax, QuickBooks, Credit Karma, and Mailchimp, we help consumers, small business owners, and the self-employed achieve their financial goals. From uncovering data patterns for how wealth is created to designing conversational interfaces that deliver personalized experiences, we're using AI, ML, and Intuit's unrivaled set of data to help millions reach financial freedom. At Intuit, diversity and inclusion isn't just something we do -- it's part of who we are. Our culture has earned us a spot on "Best Companies to Work For" lists year after year. When our workforce composition reflects our customers and communities, we believe we can develop deeper customer empathy, accelerating innovation to solve the biggest problems our customers face. We're dedicated to living our mission of powering prosperity, not just through our products, but through our social impact initiatives. Through Intuit's Prosperity Hubs, we're bringing new jobs, teaching new skills, and supporting small businesses in distressed communities to help local economies rebuild and thrive.Learn more about our Intern, Co-op, and full-time opportunities: **************************************************** Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit : Careers | Benefits (************************************************************* ). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. The expected base pay range for this position is: **_Mountain View, CA:$36.50 - $73.79 USD_** EOE AA M/F/Vet/Disability. Intuit will consider for employment qualified applicants with criminal histories in a manner consistent with requirements of local law.
    $34k-41k yearly est. 60d+ ago
  • Account Executive - Medium Enterprise

    Workday 4.8company rating

    Pleasanton, CA job

    Your work days are brighter here. We're obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we're shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you'll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We're in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you'll do meaningful work with Workmates who've got your back. In return, we'll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul. So, if you want to inspire a brighter work day for everyone, including yourself, you've found a match in Workday, and we hope to be a match for you too. About the Team Workmates pride themselves on winning while having fun! That means supporting each other while driving accountability for amazing results and performance. This team is no different. Everything we do inspires a brighter work day for all. The Enterprise Sales team at Workday helps the company to continue to grow by balancing integrity and innovation, ensuring Workmates have the environment to bring their best self, and get better by pushing and developing themselves and the Workmates around them. About the Role Here at Workday, our Account Executives are key players in our Field Sales organization. With a net new revenue focus, they are the fuel for Workday's new customer growth. This fantastic team of hardworking professionals play a key role in guiding new customers on a journey that can see them leave the limitations of legacy platforms behind and move forward with a new class of enterprise management cloud. As a team, we believe that in partnering with our customers to craft relevant solutions that deliver long lasting value is super important. We want to make sure that our customers are positively satisfied from day one and forever ongoing. In this role, you will: •Develop strategy for prioritizing, targeting, and closing key opportunities in assigned territory •Perform account planning for assigned accounts, coordinating with pre-sales and other resources to ensure strategic alignment •Initiate and support sales of Workday solutions within Medium Enterprise prospects and shares Workday value propositions •Maintain accurate and timely customer/prospect, pipeline, and service forecast data About You Basic Qualifications •4+ years of experience selling SaaS/Cloud based ERP / HCM / Financial / Planning / or Analytics solutions to C-levels from a field sales position. •4+ years experience negotiating deals with a variety of C-Suite Executives to close opportunities •4+ years experience in engaging in a programmatic approach to generate and develop leads within your territory Other Qualifications •Proven track record in a high-velocity sales cycle, including prospecting for a portion of opportunities •Understanding of the the strategic competitive landscape of the industry by staying up to date with trends and customer needs so you can effectively position Workday solutions within accounts •Experience leveraging and partnering with internal team members on account strategies •Excellent verbal and written communication skills Workday Pay Transparency Statement The annualized base salary ranges for the primary location and any additional locations are listed below. Workday pay ranges vary based on work location. As a part of the total compensation package, this role may be eligible for the Workday Bonus Plan or a role-specific commission/bonus, as well as annual refresh stock grants. Recruiters can share more detail during the hiring process. Each candidate's compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need, among other things. For more information regarding Workday's comprehensive benefits, please click here. Primary Location: USA.CA.PleasantonPrimary Location Base Pay Range: $137,300 USD - $167,800 USDAdditional US Location(s) Base Pay Range: $137,300 USD - $167,800 USD Our Approach to Flexible Work With Flex Work, we're combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter. Pursuant to applicable Fair Chance law, Workday will consider for employment qualified applicants with arrest and conviction records. Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans. Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process! At Workday, we value our candidates' privacy and data security. Workday will never ask candidates to apply to jobs through websites that are not Workday Careers. Please be aware of sites that may ask for you to input your data in connection with a job posting that appears to be from Workday but is not. In addition, Workday will never ask candidates to pay a recruiting fee, or pay for consulting or coaching services, in order to apply for a job at Workday.
    $137.3k-167.8k yearly Auto-Apply 60d+ ago
  • EX - Product Design Internships (UX, Visual and Content Design) - Summer 2026

    Servicenow 4.7company rating

    San Diego, CA job

    It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500 . Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description Work matters. It's where we spend a third of our lives. And the workplace of the future is going to be a great place. We're dedicated to bringing that to life for people everywhere. That's why we put people at the heart of everything we do. Join our team and inspire digital transformations by creating new and compelling experiences for Global 500 companies - enabling people around the world to get more done, faster than ever before! ServiceNow is a global company that builds global products. What makes us great is the collective minds of diverse individuals within the Experience Organization, contributing to building innovative software that make workflows smarter. We embrace representation in and from all professional and personal backgrounds and cultures to help propel passion and innovation in all our products. Who YOUR TEAM is: We're the Experience Organization! We work on some of ServiceNow's highest visibility offerings including the Platform UI, Agent Workspace, Service Portal, and the mobile app that are driving innovation across the company. Who You Are: Learn from a team of experts in UX Design, Visual Design, Interaction Design, and Front-End Development. Working closely with designers on ServiceNow's Design System and Platform design teams. Creating new concepts with wireframes, producing high-fidelity mockups, writing detailed documentation, and critically assessing designs. Crafting visuals that help illustrate and help reinforce storytelling from end-to-end. Experiencing first-hand the creative processes as they exist in an Enterprise software environment. Developing your current skills even further and adding even more skills to your toolbox Qualifications Currently pursuing a Bachelors degree in Design related degrees Graduating December 2026, or later Able to work full time for 12-weeks during the summer Portfolio of work is required at time of interview Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. Proficient using Sketch, Photoshop, or other relevant design tools Understands user interface design, heuristic methods, or other usability evaluation techniques, perception, cognition, task analysis, experimental design and statistics Knowledge of web and mobile technologies, including social networking and messaging information architecture and other productivity applications Open to learn and actively seeking feedback and advice from peers The ability to work independently and as part of a team, and bring a willingness to learn through design thinking and execution Bonus points for having basic knowledge of front-end development technologies, such as HTML, CSS, and/or JavaScript Excellent written and verbal English communication skills, including the ability to articulate and explain your design decisions Expected to demonstrate a high level of initiative, good sense of humor, and a “make it work” ethos For positions in this location, we offer a base pay of $38.25 - $49.04, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.
    $38.3-49 hourly 60d+ ago
  • Lighthouse Principal Customer Event & Engagement Manager

    Intuit 4.8company rating

    Intuit job in Mountain View, CA

    We are seeking a highly organized, proactive, and strategically-minded Principal to play a vital role in scaling the Intuit Lighthouse program. This individual will be responsible for leading the strategy, planning, and execution of high-impact customer events to ensure seamless customer engagements. This role requires exceptional organizational and communication skills, and the ability to thrive in a highly matrixed, cross-functional team environment. You will contribute significantly to the program's overall success by demonstrating strong leadership potential and strategic thinking, aligned with program goals. **Responsibilities** + Lead the end-to-end planning, coordination, and execution of Lighthouse small to large scale events with customers and accounting firms, establishing and maintaining a standard process. + Drive personalized customer journeys for events, structuring sessions towards thought-leadership and gathering actionable customer feedback. + Develop and execute comprehensive customer event communication plans for events, including save-the-date messages, invitations, event websites, teasers, and post-event follow-ups. + Lead event decision-making processes, including evaluating requests from the executive team or self-initiated within Lighthouse, determining budget needs, securing approvals, and owning financial project management. + Strategically vet availability of key Intuit leaders and external factors for optimal event timing. + Define event KPIs aligned with Lighthouse goals, determine desired attendee outcomes, and draft comprehensive agenda frameworks. + Oversee customer selection and registration processes, including creating wish lists, managing attendee considerations, exploring registration platforms, and establishing contingency plans for attendee goals. + Manage all event project management artifacts, including workback timelines of critical milestones, DACE (roles & responsibilities) documents, and risk management/contingency plans. + Collaborate with legal teams to ensure compliance, reviewing MSAs, SOWs, and managing likeness/releases for content capture. + Develop and execute comprehensive customer communication plans for events, including save-the-date messages, invitations, event websites, teasers (sizzle reels, confirmed speakers, agenda previews), agenda customization, "Know Before You Go" guides, and post-event follow-ups. + Lead production pre-production efforts, including identifying event types (panels, fireside chat, peer-to-peer, breakouts), venue/room booking, establishing look & feel, coordinating fabrication, stagecraft, seating, and all food & beverage needs (catering, bar, coffee cart, off-site meals). + Manage event programming, including session length, style, Q&A, interactivity, and comprehensive speaker preparation, including rehearsals and content validation. Explore "Whizbang" elements such as unconferences, AMA modules, product reveals, and interactive elements. + Oversee content capture strategies for events, including production plans, testimonials, photography, and post-production utilization. + Coordinate extensive internal outreach and scheduling with Executives, C-Suite, PD teams, Marketing, and the Lighthouse team to ensure seamless participation and alignment. + Manage all on-site event operations, including attendee arrivals, check-in, badging, gifting, wayfinding, recharging stations, and special needs considerations. + Conduct post-event retrospectives, collect feedback ("Gold Star" evaluation), translate achievements into highlight documents, and perform budget reconciliation. + Proactively identify and resolve roadblocks before they become major issues, whether navigating product challenges, streamlining integrations, or advocating for customer needs internally. + Act as a trusted consultant, providing expert guidance, best practices, and thought leadership to help clients achieve their goals, mastering Intuit's product ecosystem. + Build genuine relationships with key client stakeholders, including executive-level contacts, to understand their priorities, pain points, and desired business outcomes. + Bridge the gap between product and business value, clearly articulating how Intuit solutions can help customers overcome challenges and achieve tangible results. + Manage a comprehensive data set of Lighthouse customers, tracking engagement activities, frequency, and overall health. + Skillfully manage challenging stakeholder dynamics and navigate conflicts to reach positive outcomes. **Qualifications** + Bachelor's degree in Business Administration, Project Management, Communications, or a related field or equivalent work experience. + 10+ years of progressive experience in customer event management, customer engagement, event management, or program management, preferably within a SaaS or B2B technology company + Proven ability to strategically manage multiple complex projects simultaneously, prioritize effectively under pressure, and consistently meet deadlines. + Strong analytical and problem-solving skills with a demonstrated ability to extract actionable insights from large datasets using advanced functions + Exceptional written and verbal communication skills, with extensive experience communicating effectively with executive-level stakeholders and adapting communication style to diverse audiences. + Proficiency in project management methodologies (Agile, Waterfall) and experience using project management software (e.g., Asana, Jira, Monday.com). + Strong interpersonal skills and the ability to build and maintain strong, genuine relationships with internal and external stakeholders at all levels, demonstrating leadership and influence. + Experience working within a customer-centric organization and a highly matrixed environment is highly desirable. + Strong organizational skills and meticulous attention to detail, with a proven track record of ensuring nothing slips through the cracks when managing high volumes of interactions. + Demonstrated expertise in strategic planning and customer segmentation, tailoring engagement based on specific needs. + Experience with developing and managing customer advocacy programs or initiatives. Bonus Points + Experience working with upper-mid-market clients. + Familiarity with the accounting or financial software industry, or experience using QuickBooks/FinTech products. + Experience with CRM systems (e.g., Salesforce, HubSpot) and leveraging them to manage customer relationships and track engagement. + Demonstrated expertise in social media strategy and execution, including content creation and campaign management, related to B2B customer success. Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit : Careers | Benefits (************************************************************* ). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. The expected base pay range for this position is: Bay Area California $ 197,000- 266,500 EOE AA M/F/Vet/Disability. Intuit will consider for employment qualified applicants with criminal histories in a manner consistent with requirements of local law.
    $197k-266.5k yearly 60d+ ago
  • Manager 2, AI Science

    Intuit 4.8company rating

    Intuit job in Mountain View, CA

    Intuit is seeking a **Manager 2, AI Science** to join Intuit AI team. Come join our collaborative and creative group of AI scientists and machine learning engineers and build models that directly affect hundreds of thousands of our customers. In this role you will be building and deploying machine learning models using both analytical algorithms and deep learning approaches. We are waiting for you to join us and do the best work of your life. **Responsibilities** + Lead and create a team of AI scientists + Mentor and hire the best AI scientists in the valley + Apply artificial intelligence and machine learning techniques to solve complex questions or fuel new business opportunities + Deliver breakthrough benefits to Intuit users/customers across small business & consumer products using individual, enriched, and aggregated data + Provide leadership in advanced engineering, AI science and analytics in the development of current or future products or technologies + Provide technical leadership across multiple teams, by understanding a key technology space deeply enough to help guide strategy + Provide/inspire AI science innovations that fuel the growth of Intuit as a whole + Understand and teach proven methods and hacking skills in working with divergent data types at scale, to explore and extrapolate data-driven insights using advanced, predictive statistical modeling and testing applied to data acquired and cleansed from a range of sources + Provide to business stakeholders the entrepreneurial guidance essential for appropriately interpreting and building on findings, and fully exploiting the insights revealed through the research Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing pay equity for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. **Qualifications** + BS, MS, or PhD in an appropriate technology field (Computer Science, Statistics, Applied Math, Econometrics, Operations Research, Physics, etc.) + 2+ plus years experience as an established technical leader/Manager of AI science teams that have successfully delivered data-driven software products. + Innovative and disruptive technology leader solving long term strategic outcomes + Expert command of AI and machine learning, statistical modeling, state-of-the-art tools, and engineering best practices + Experience in leading teams who have expertise in data mining algorithms and statistical modeling techniques such as clustering, classification, regression, decision trees, neural nets, support vector machines, genetic algorithms, anomaly detection, recommender systems, and natural language processing. + Impeccable attention to detail and strong ability to convert complex data into insights and action plans + Strategic thinker, flexible problem solver, great listener and team orientation + Able to effectively communicate a vision and inspire others to innovate + You thrive on ambiguity and enjoy the frequent pivoting that's part of the exploration. You are extremely passionate about applying practically Machine Learning to real customer problems, powering the next generation experiences for large scale applications. Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit : Careers | Benefits (************************************************************* ). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. The expected base pay range for this position is: Bay Area California,CA: $231,000 - $312,500. EOE AA M/F/Vet/Disability. Intuit will consider for employment qualified applicants with criminal histories in a manner consistent with requirements of local law.
    $231k-312.5k yearly 60d+ ago
  • Staff Fraud Analyst - TurboTax Fraud

    Intuit 4.8company rating

    Intuit job in Mountain View, CA

    Intuit is a global platform company that is on a mission to power prosperity around the world for consumers, small businesses and the self-employed. Across our four leading brands - Turbo Tax, Credit Karma, QuickBooks, and Mailchimp - Intuit serves over 100M customers and is one of the few companies in the world to have both a thriving consumer and small business ecosystem. Intuit is known for its in We are seeking a Fraud Analyst to join our Trust & Safety team. In this role, you will play a crucial part in safeguarding our products from fraudulent activities. Your primary responsibility will be to analyze data to uncover patterns of fraud, aiming to gain a comprehensive understanding of how bad actors operate. This requires a keen eye for detail, strong analytical skills, and familiarity with data visualization techniques. You will be responsible for creating intuitive dashboards that will allow your stakeholders to monitor and mitigate these fraudulent patterns efficiently. You 'll be a good fit to this role if you are: + A problem solver with strong analytical skills. + A creative and critical thinker. + Unafraid to question fundamental assumptions. + Naturally inquisitive and always looking to expand your knowledge. + Capable of working independently and making decisions with little direction. + Capable of communicating ideas clearly and concisely. **Responsibilities** + Transform data into actionable and relevant insights for your stakeholders. + Formulate well-defined requirements for data engineering teams, ensuring that stakeholders have access to lucid, accurate, and consistent datasets. + Build and maintain dashboards to assess the efficacy of our controls in mitigating fraud, while ensuring minimal impact on our customers. + Equip fraud policy teams with a comprehensive understanding of the ecosystem, enabling them to recognize opportunities for improvement and optimization of their solutions. + Perform in-depth exploration and analysis of both internal and external data sources. + Identify developing patterns of fraudulent activities within Intuit's extensive range of products. + Communicate regularly with leadership, peers, and stakeholders, highlighting achievable goals and measurable business outcomes. + Work closely with local and global teams in policy, product, data engineering, data science and R&D. **Qualifications** Required Qualifications: + +6 years of experience analyzing complex datasets, and providing business + recommendations. + +4 years of experience working in an e-commerce, payments, or financial services + company. + +4 years of experience building dashboards and data visualization. + Extensive SQL experience, specifically in your current role. + Proven ability to work independently and make decisions with minimal direction within + assigned timelines. + Able to express thoughts and ideas in fluent and concise manner. Preferred Qualifications: + Background in fraud prevention, with emphasis on tax fraud. + Bachelor's degree, or foreign equivalent, in computer science, information systems + management, engineering (any field), or closely related quantitative discipline. + Experience building ETL pipelines. + Experience with Tableau/QlikView or and other data visualization software. + Experience with Github / Splunk / Python Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit : Careers | Benefits (************************************************************* ). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. The expected base pay range for this position is: Bay Area California $ 172,000- 232,500 EOE AA M/F/Vet/Disability. Intuit will consider for employment qualified applicants with criminal histories in a manner consistent with requirements of local law.
    $172k-232.5k yearly 37d ago
  • Sr. Outbound Product Manager Intern (MBA) - Summer 2026

    Servicenow 4.7company rating

    San Diego, CA job

    It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500 . Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description *Location for internships will vary based off team growth strategies.* Internship Program Overview At ServiceNow, we're looking for students who want to learn, grow, and take a giant step early in their careers, all while making a giant impact. We offer 12-week summer internship opportunities across various business functions. Interns will participate in executive speaker series, career development workshops, philanthropic efforts, and team-building activities. Additionally, interns will have access to online learnings and a dedicated summer coach to further grow their careers with us. At ServiceNow, our technology makes the world work for everyone, and our people make it possible. To learn more, check out our Early Career Page! Product Team Overview We are looking for full-time MBA students (3-6 years of experience) to join our Product Management team at ServiceNow. As a Product Manager, you will work on complex high-tech problems by undertaking research, designing, and executing analysis, and helping frame and structure complex problems. You will work closely with other team members and stakeholders to accelerate our impact and directly contribute to our overall business strategy. This is an excellent opportunity if you are looking to get a taste of product management at a high-growth enterprise software company! Product Management is a team sport at ServiceNow. We have a unique organization structure in which multiple Product Management roles work together to contribute to a product's success. Outbound Product Managers enable Go-To-Market teams on product innovation and evangelize the product with customers and partners. Considered the product experts, they generally serve as the bridge between the inbound PM and the product marketing team to ensure the product gets to our customers. A few key responsibilities of Outbound PMs include: Enable our go to market partners Define pricing & packaging (in collaboration with our pricing team) Provide best practice content and guidance Package and deliver in-depth competitive analysis for go to market partners Drive customer usage and adoption programs Occasionally provide onboarding and renewal help Additional possible responsibilities include: Support senior program managers and/or product managers across the entire project lifecycle to deliver critical programs for Service Now initiatives. Work and collaborate directly with Product Managers, Product Design, & Development Teams to build new features and improve adoption on existing features. Build familiarity with scrum process and willingness to contribute to team deliverables. Understand product strategy that sets us up for success as we look to grow to $15B+ in revenue. Research and collect product requirements from key buyer audiences and end-users to determine areas of opportunity for product enhancements. Oversee the product or project timeline, deadlines, milestones as it is being built by development/engineering and communicate with stakeholders to keep them updated. Contribute to the complete product lifecycle, from researching market needs and competition, analyzing customer data, writing product requirements, and delivering product features to market. Understand the technical and business impacts of product decisions that inform tradeoff decisions to optimize against product delivery and customer value. We're currently hiring for both Outbound and Inbound Product Manager Internship roles. Please apply to the one that aligns most closely with your interests and strengths. If we see a strong fit for the other role during the process, we'll absolutely consider you for both opportunities. To help your application stand out, we encourage you to use the “Note to Hiring Manager” section to briefly share why you're excited about either the Outbound or Inbound path - and what makes you a strong fit. Qualifications *Location for internships will vary based off team growth strategies.* Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. Currently enrolled in an accredited university as a full-time student pursuing an MBA degree in Product Management, Engineering, Business Management, Analytics, Computer Science, Information Systems, Applied Sciences, or a related field. 3 - 6 years of related experience (not to exceed 6 years of experience) Graduating Spring/Summer 2027 preferred Experience defining and capturing product requirements and transforming them into a product roadmap Strategic mindset: able to drive product strategy that achieves substantial customer value and business outcomes; able to make trade-off decisions considering what's desirable, viable, and technically feasible. Strong prioritization skills and the discipline to focus on high impact activities Deep curiosity about customer needs, along with building customer relationships and delivering high value solutions Exceptional problem-solving and analytical skills and a proven process of data-validated, hypothesis-driven, experiment-tested decisions. Preferred: Experience or awareness with Agile and the Software Development Lifecycle Preferred: experience working with developers and designers to craft delightful customer experiences in a highly collaborative environment Preferred: Demonstrated project management experience from previous internship, or academic or personal projects For positions in this location, we offer a base pay of $61.79/hr, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.
    $61.8 hourly 60d+ ago
  • Network Engineer, Edge Network Operations, Cloud

    Google 4.8company rating

    Sunnyvale, CA job

    _corporate_fare_ Google _place_ Thornton, CO, USA; Sunnyvale, CA, USA **Early** Experience completing work as directed, and collaborating with teammates; developing knowledge of relevant concepts and processes. _info_outline_ XThe application window will be open until at least December 26, 2025. This opportunity will remain online based on business needs which may be before or after the specified date.Note: By applying to this position you will have an opportunity to share your preferred working location from the following: **Thornton, CO, USA; Sunnyvale, CA, USA** . **Minimum qualifications:** + Bachelor's degree in Computer Science, Engineering, a related field, or equivalent practical experience. + 1 year of experience with network routing protocols, design and troubleshooting, with network equipment providers. + Experience in one or more programming languages such as C++, Go, or Python. **Preferred qualifications:** + Experience with network design. **About the job** Google is proud to boast a network that provides service to millions of Internet users around the world. The Network Engineering team is responsible for operating that network reliably and at scale. As a member of the team, you have a direct impact on design and feature enhancements to keep our systems running smoothly. You also ensure that network operations are safe and efficient by monitoring network performance, coordinating planned maintenance, adjusting hardware components and responding to network connectivity issues. Google's complex network generates a constant stream of challenges which require you to continually be innovative with an evolving set of technologies. Keeping the network reliable ensures that our users stay connected with our suite of applications, products and services. The US base salary range for this full-time position is $113,000-$161,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more aboutbenefits at Google (************************************* . **Responsibilities** + Provide high-touch operational support for Google cloud platform (GCP) customers. + Help customers resolve issues with network services, and assist with troubleshooting issues with connectivity and performance. + Validate and test customer configurations in an interop lab environment. + Write workflow automation to improve the customer experience. Information collected and processed as part of your Google Careers profile, and any job applications you choose to submit is subject to Google'sApplicant and Candidate Privacy Policy (./privacy-policy) . Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy (******************************************************* ,Know your rights: workplace discrimination is illegal (**************************************************************************** ,Belonging at Google (******************************** , and How we hire (**************************************** . If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form (*************************************** . Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting. To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes. Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also ******************************* and ************************************************************* If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form: ***************************************
    $119k-159k yearly est. 12d ago
  • ServiceNow Security Organization (SSO) - Associate Security Product Business Analyst Intern

    Servicenow 4.7company rating

    San Diego, CA job

    It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500 . Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description The ServiceNow Security Organization delivers world-class, innovative security solutions to reduce risk and protect the company and our customers. We enable our customers to migrate their most sensitive data and workloads to the cloud, accelerating our business so that we are the most trusted SaaS provider. We create an environment where our employees are proud to work and can make a positive impact What you get to do in this role: Guide product strategy that sets us up for success as we look to grow to $10B+ in revenue Communicate product priorities Work with multiple teams to guide projects through development and bring high-quality products to life Integrate usability studies, research and market analysis into product requirements to enhance user satisfaction Work with multiple teams Think strategically, learn fast and communicate with impact. Develop multi-mode communications that convey a clear understanding of the needs of different audiences Qualifications To be successful in this role you have: Current enrollment in a full-time Bachelor's program in Computer Science or a related discipline at an accredited university. Graduating December 2026, or later Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. The discipline to focus on high impact activities Experience defining and capturing product requirements and transforming them into a product roadmap Deep curiosity about customer needs, and desire in building customer relationships and delivering customer-centric solutions For positions in this location, we offer a base pay of $47.82/hr, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.
    $47.8 hourly 60d+ ago
  • Manager 2, AI Science

    Intuit 4.8company rating

    Intuit job in Mountain View, CA

    Intuit is a global platform company that is on a mission to power prosperity worldwide for consumers, small and mid-market businesses and the self-employed. To achieve this, the Fintech Risk organization is looking for a strong AI science Manager leader to expand and strengthen our AI team supporting Lending solutions. As a strategic and results-oriented AI Science Manager, you will drive operational excellence by leading our team of talented AI scientists and MLEs. This role requires an expert in developing high-performing teams, championing continuous improvement and expansion, collaborating across the organization to execute both functional and strategic initiatives and fostering a culture of accountability and innovation. Responsibilities * Leadership: Lead a team to manage the efficient growth and execution of our AI solutions for credit risk l for lending and capital domain at the corporate level. Develop high performing teams by understanding and facilitating team dynamics, recognizing and developing great talent, recommending and implementing process improvements, and ensuring you have an engaged team, always leading by example. Build, lead, and mentor a team of AI scientists and MLEs, ensuring growth in technical depth, business acumen, and leadership skills. * Provide technical leadership in applying advanced statistical, machine learning, AI and experimental design methods to complex problems. * Customer Obsession: Lead the execution of new AI solutions from ideation towards production in the domain for direct lending credit risk and capital, this includes building quarterly work plans for the team, monitoring execution, working with stakeholders to maintain suitable prioritization and support the team by leading from the front. While solving the biggest problem for our customer via AI, you will also need to maintain operational excellence via observability and advanced MLE techniques and run the business alongside execution of new initiatives. Build scalable structures and processes, provide clarity and direction in a fast-paced and ambiguous environment, enabling teams to focus on high-impact opportunities while adapting to evolving business priorities. * Innovation: Lead and influence cross-functional teams using AI and Data driven insights and influence innovative solutions in complex situations. * Provide clear, actionable recommendations to senior leaders to influence shaping of strategic decisions through data-driven insights. * Scope and Planning: Translate business and AI strategies into multiple short-term and long-term well defined analytical projects, and manage end-to-end execution. * Role-models "win-together" while challenging status quo and driving changes across teams regardless of organizational structure. Qualifications * MS, or PhD in Statistics, Computer Science and engineering, AI, ML,Applied Math, , or related field. * 10+ years of experience in ML, AI, statistics and related fields, with a proven track record of delivering measurable business impact and bringing AI solutions into production . * 3+ years of experience in application of AI and Data science in Credit risk direct lending and capital. Knowledge and domain expert in other related subject areas within a fintech, payment processing, or online banking operations organization in an advantage * 3+ years of experience in leading and managing a high performing team. * A coach that loves developing people, embraces empowerment, accountability, and a high-performance culture creating a team that is constantly seeking new and innovative ways to deliver value and a better customer experience. You have a track record of identifying and developing exceptional talent to build high performing, highly engaged teams. * Excellent communication skills, including in business writing and presentations at an executive level. Use data to create and tell a story that motivates, inspires, and ultimately galvanizes others to create and then implement innovative, best-in-industry improvements. Create visibility upwards, downwards, and across the organization to ensure transparency and alignment. * Demonstrated ability to work in a matrix environment and ability to both influence and develop strong partnerships at all levels. * Collaborative, reliable, and highly analytical partner with an ability to make data-driven decisions and to translate identified opportunities into action plans. Demonstrated ability to expertly lead cross-functional projects and to guide the organization through change. * Possesses a high level of intellectual curiosity focused on identifying the root cause of problems to generate results and exhibiting the highest personal and professional standards of integrity and ethics. * Strong money movement domain expertise required, in the domains of direct lending, capital, credit and financial risk. * Bachelor's degree (Business, Management, Economics, Accounting, or Finance preferred) or equivalent work experience. Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. The expected base pay range for this position is:
    $101k-137k yearly est. Auto-Apply 10d ago
  • Regional OmniChannel Sales Manager

    Intuit 4.8company rating

    Intuit job in Mountain View, CA

    We are seeking a dynamic and strategic Regional Business Manager to own a piece of a local business management system across a defined territory, determining and recommending actions to be taken cross-functionally to improve business outcomes. This newly created position is both tactical-focused on monitoring dashboards closely, generating hypotheses, conducting root case analysis, and creating powerful, prioritized actions -and strategic, with an emphasis on building the foundations for long-term regional growth and revenue accountability. This role is an "anomaly detector" and will sound the alarm early and often, especially during our peak tax season, to both allow for relentless incremental improvements and prevent any noticed issue from preventing maximum business goal attainment. In this role, you will work closely with cross-functional teams as a thought partner and multiplying resource to improve outcomes in your region and influence the architecture of long-term regional growth plans, including location strategy, service design, and our customer journey. Success in this role will require an ability to thrive in ambiguity, to roll up your sleeves and dig into the weeds, having a strong bias to action and moving at a rapid pace, and an exceptional ability to glean insights from data, even when the full picture or a perfect forecast or comparison is not available. If you are passionate about achieving results, building scalable processes, scaling successful programs, and building strong influence and connective tissue in a fast-paced environment, we invite you to apply and be part of an exciting journey! **Responsibilities** OWN PERFORMANCE & FUNNEL REPORTING + Be the single source of truth on how the business is performing in your region, enabling consistent information flow + Build deep knowledge of traffic / funnel behaviors incl. in different geographies, to quickly spot anomalies FIND ROOT CAUSES & OPTIONS TO ADDRESS + Act together with your fellow regional leads as the SWAT team to facilitate test & learn, surface issues & opportunities + Own and facilitate the processes by which issues are explored and resolved TRANSLATE LEARNINGS AND RE-DEPLOY + Own and facilitate the processes by which learnings and changes are actioned across teams + Ensure the frontline doesn't invest time in handling issues that can be solved further upstream ADDITIONALLY, + Monitor and analyze regional E2E (top, middle, bottom) funnel performance metrics, including agent performance, customer acquisition costs (CAC), revenue per lead, CTR, and lead conversion rates. + Advocate for new data assets and dashboards that you need to dive into the right details ( _what gets measured, gets managed_ _)._ + Determine how to interpret unique data on a highly granular level that could include local events, weather, local knowledge, local competition. + Influence A/B testing initiatives specific to regional GTM, brand awareness, and sales campaigns, CTAs, page designs, and offer structures to deliver the highest ROI. + Use data insights to course correct and adjust strategies in all related functional areas, by partnering with those functions internally. + Serve as a key voice for regional lead management processes, using data insights to help define qualification criteria to deliver the right prospects to the right sales experience. Leads begin from digital entry points, call entry points (inbound, outbound, support), and physical location lead capture. + Collaborate with Data Science teams, as well as Concierge and Expert management teams, to enhance data segmentation and prioritization, enabling precision forecasting and attribution for regional sales pipelines. + Partner with leadership to assist in quota design, sales performance metrics, and overall compensation alignment for the regional sales. Your insights can help power how we build our business. + Serve as the liaison between your function and other teams, including technology, product, design, and concierges, to deliver seamless and high-performing regional workflows. + Meet daily with drivers of the overall TurboTax Online expansion effort to share your insights and collaborate to diagnose shifts in performance. + Codify learnings. Create executive summaries of how each week is changing and momentum is building. Craft narratives from the data to share how your region, and our overall strategic project, is performing. **Qualifications** + Experience in large matrixed organizations that move at a fast pace + Strong knowledge of the customer journey and strong customer empathy + Demonstrated success in driving tangible results through data-driven decision-making, driving large revenue-influencing projects, optimizing funnels or project performance. + Exceptional communication and collaboration skills with the ability to engage stakeholders across diverse functional areas. + Strategic Problem Solving: Uses data to break down complex problems, proactively prioritizing the most impactful work, and driving continuous improvement across the organization. + Operational Excellence: Efficiently executes and manages projects from start to finish, establishes clear structures and metrics to keep teams on track. Simplifies, standardizes, and automates processes to drive efficiency and reduce manual effort + Stakeholder Management: Builds trusted relationships to influence stakeholders and drive alignment toward common goals. Connects activities to business outcomes and communicates effectively to manage change. + Analytical: Develops data-driven strategies by analyzing business levers and external trends to drive growth and inform decisions. Accesses and uses data from various sources to identify root causes and generate clear, actionable insights. + Domain Expert: Develops and applies in-depth knowledge in needed business areas to develop effective practices and achieve business goals. Leverages current and emerging tools to improve processes and stays up-to-date on industry best practices. + Preferred + Background in data analysis, marketing insights, digital sales funnel management, omnichannel retail + Experience with quota-influencing or revenue-accountable activities in a regional setting. + Familiarity with hybrid GTM strategies (e.g., PLG, ABM, regional sales models, and inside sales frameworks). Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit : Careers | Benefits (************************************************************* ). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. The expected base pay range for this position is: Bay Area California: $ 105,500- 142,500 Southern California: $ 97,500- 132,000 EOE AA M/F/Vet/Disability. Intuit will consider for employment qualified applicants with criminal histories in a manner consistent with requirements of local law.
    $105.5k-142.5k yearly 60d+ ago
  • Staff Financial Analyst, Corporate FP&A

    Intuit 4.8company rating

    Intuit job in Mountain View, CA

    The Corporate Financial Planning and Analysis (FP&A) team at Intuit is responsible for company-wide financial planning, forecasting, reporting and analysis. As the central planning group for the company, Corporate FP&A plays a unique and critical role in driving business decisions and optimizing financial outcomes. Corporate FP&A determines and communicates financial goals and targets to each of Intuit's business segments, then consolidates and monitors financial performance against those goals to ensure that Intuit is reaching its objectives. The group is also charged with developing presentations to the CEO, CFO and Board of Directors regarding company financial performance. Reporting to the Group Finance Manager, Corporate FP&A, this Staff Financial Analyst will develop and deliver strategic, data driven insights as they perform research, analysis and reporting in support of our mission. The ideal candidate will be an inquisitive self-starter, with a deep understanding of financial theory, proven business acumen, strong analytical and modeling skills, and hands-on FP&A experience. **Responsibilities** + Serve as key contributor on the team that is responsible for driving world-class execution of Corporate FP&A processes and deliverables including monthly close reporting, forecasting / current estimate / target setting, Headcount forecasting, guidance setting, earnings and Board of Directors prep. + Deliver data-driven analytics that unlock trends and insights to promote business outcomes that accelerate our growth trajectory. + Lead cross-functional teams to design, improve, and implement new financial and operational processes to ensure we meet our financial commitments. + Be a thought partner to senior business leaders with a focus on driving change and providing financial leadership. + Prepare and deliver clear, insightful presentations to the Intuit executive audience. **Qualifications** + 7+ years of FP&A experience or equivalent tenure from related positions in highly dynamic finance roles (Corporate FP&A, Investment Banking, Private Equity / Venture Capital, Management Consulting or analytics experience preferred) + Deep experience deriving data-driven insights from analysis, formulating those insights into concise storylines, and delivering presentations to senior executives to influence decisionmaking + Excellent oral and written communication skills, along with the ability to translate business results into insight and consumable narratives for executive audiences (e.g. presentations, dashboards, etc.) + Additional experience leading strategic or business performance initiatives and/or organizational change initiatives as a part of prior responsibilities + Self-starter with a desire to quickly learn and excel; willing and able to initiate, manage, and execute projects to influence and drive decisions with minimal supervision + Trusted business partner who delivers operational excellence by understanding the needs of the business and identifying opportunities to improve financial results + Solutions oriented, with track record of identifying and implementing creative solutions + Ability to work independently, deal with ambiguity, operate in a cross-functional matrixed organization, and meet deadlines in a high-growth environment focused on driving business results + Advanced Excel financial modeling, analytical and problem solving skills; Hyperion Essbase experience a plus + Degree in Finance, Accounting or Business Management, or equivalent work experience; MBA and/or CFA preferred Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit : Careers | Benefits (************************************************************* ). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. The expected base pay range for this position is: $150,000 to $203,000. EOE AA M/F/Vet/Disability. Intuit will consider for employment qualified applicants with criminal histories in a manner consistent with requirements of local law.
    $150k-203k yearly 50d ago
  • Remote Senior Cybersecurity Legal Counsel

    Workday, Inc. 4.8company rating

    Remote or McLean, VA job

    A leading AI management firm is seeking a Senior Cybersecurity Legal Counsel in McLean, Virginia. This role focuses on managing the Cybersecurity legal program and providing legal expertise on data security and incident response. The ideal candidate will have over 7 years of legal experience, particularly in cybersecurity, and a J.D. degree. This position allows for a flexible work schedule, balancing remote and in-office work, and offers a competitive compensation package including a base salary range of $176,400 to $264,600 USD. #J-18808-Ljbffr
    $176.4k-264.6k yearly 4d ago
  • Summer 2026 - (Master's Students) Fraud and Risk Intern

    Intuit 4.8company rating

    Intuit job in Mountain View, CA

    Intuit's Money Risk team harnesses the power of data, technology, and people to protect our customers, partners, and business from fraud and abuse. The team is looking for a Senior Business Data Analyst Intern who is passionate about data and excited to partner with product managers, engineers, and data scientists to deliver fresh insights and intelligent solutions to fight fraud. **Our Award-Winning Summer Internship Program** + Work assignments that are critical to the business with written goals + Extensive training to jump start your career development + Exposure to our leadership team + Daily engagement with our Marketing team + Visibility of career progression and growth + Reviews and written evaluations and the opportunity to be considered as a full time employee + Opportunity to share what you've learned and teach your team + Social and Networking events **Responsibilities** + Translate business questions into verifiable hypotheses, create experiments to test them, and generate recommendations based on the findings + Leverage data to understand fraudulent/financial risk behavior, identify trends that indicate elevated risk, and to inform policy decisions. + Proactively identify ways to improve existing processes and suggest projects that address key issues while providing an awesome and delightful customer experience. + Deliver accurate metrics related to risk activity, policy rules, and operating effectiveness via dashboards using disparate data sources and systems. + Curate and standardize risk-related datasets used as the foundation for all Intuit-wide fraud + Use SQL, Python, Tableau, and spreadsheets to quickly analyze, manipulate and visualize small to large datasets to guide fraud and risk policy + Create clear concise diagrams to document data flows and business processes. + Vigorously validate the integrity and quality of data required for performing analysis. + Partner with fraud investigation teams, policy makers, product managers, and data scientists to deliver data insights and analysis that inform critical decisions and help us reach our goals. **Qualifications** + Strong business acumen and exceptional analytical ability with 1-2 years of relevant experience. Experience in Fraud Prevention or Risk preferred. + Advanced SQL and coding skills to perform data, profiling, segmentation and aggregation. + Experience with statistical analysis in support of justifying policy recommendations is preferred + Significant experience with relational databases (Oracle, SQL Server, MySQL, Vertica) preferred. + Good working experience with data analytics and visualization tools (Excel, Python, Tableau, QlikView, etc.). + Outstanding communication skills with the ability to deftly negotiate, prioritize across technical and non-technical teams, influence decision makers and build consensus with teams. + Detail-oriented with a high degree of accountability, organization and empathy. + Master's degree preferred. Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit : Careers | Benefits (************************************************************* ). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. The expected base pay range for this position is: Mountain View, CA: $47.60-64.40/hr EOE AA M/F/Vet/Disability. Intuit will consider for employment qualified applicants with criminal histories in a manner consistent with requirements of local law.
    $47.6-64.4 hourly 57d ago
  • Senior Account Strategist, Mid-Market Sales, Google Customer Solutions

    Google 4.8company rating

    Los Angeles, CA job

    _corporate_fare_ Google _place_ Los Angeles, CA, USA **Mid** Experience driving progress, solving problems, and mentoring more junior team members; deeper expertise and applied knowledge within relevant area. _info_outline_ XThis role may also be located in our Playa Vista, CA campus. Applicants in the County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. **Minimum qualifications:** + Bachelor's degree or equivalent practical experience. + 5 years of experience in sales, business development, advertising, account management, marketing, or consulting. + Ability to travel up to 20% of the time. **Preferred qualifications:** + Master's degree in a Business related field. + Experience in assessing and achieving client success via business techniques, including effective questioning, objection handling, and engaged promotions. + Experience in launching and managing paid digital advertising campaigns in Ads and other digital marketing platforms. + Experience working with channel business, advertisers, agencies, or clients. + Ability to manage and prioritize a portfolio in an advertising or businesses media context, and achieve goals to drive growth. + Ability to build compelling narratives and utilize storytelling as a client engagement strategy. **About the job** Businesses of all shapes and sizes rely on Google's unparalleled advertising solutions to help them grow in today's dynamic marketing environment. You bring a passion for sales, knowledge of online media, and commitment to maximize customer success. You act like an owner, move with velocity through change, finding innovative and strategic ways to consistently deliver extraordinary and incremental outcomes for both Google and your customers. You build trusted relationships with customers, uncovering their business needs and translating them into powerful solutions to achieve their most ambitious goals. You achieve as a team with sellers, shape the future of advertising in the AI-era, and make a real impact on the millions of companies and billions of users that trust Google with their most important goals. Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you'll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it. The US base salary range for this full-time position is $103,000-$148,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more aboutbenefits at Google (************************************* . **Responsibilities** + Build and manage relationships with clients virtually, or face to face by meeting with multiple clients on a daily basis and developing an understanding of their business issues, marketing objectives, and success metrics. + Plan for, and achieve, growth goals including but not limited to quarterly business growth and productivity goals, through the presentation of Google advertising products/solutions that will help clients to meet their marketing objectives. + Own a portfolio of medium and large-size businesses by thoroughly understanding growth drivers, identifying opportunities for growth, managing risks, and build multi-quarter plans for achievement. + Develop forward thinking, data-driven analyses and consultative recommendations that align with customer goals, and quantify high-impact opportunities with clear recommendations to present to customers. + Build an in-depth idea of how Google advertising products work and can be used to help customers. Information collected and processed as part of your Google Careers profile, and any job applications you choose to submit is subject to Google'sApplicant and Candidate Privacy Policy (./privacy-policy) . Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy (******************************************************* ,Know your rights: workplace discrimination is illegal (**************************************************************************** ,Belonging at Google (******************************** , and How we hire (**************************************** . If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form (*************************************** . Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting. To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes. Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also ******************************* and ************************************************************* If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form: ***************************************
    $93k-138k yearly est. 60d+ ago
  • Director, Portfolio Management - Information Systems

    Servicenow 4.7company rating

    Santa Clara, CA job

    It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500 . Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description Digital Technology We're not yesterday's IT department, we're Digital Technology. The world around us keeps changing and so do we. We're redefining what it means to be IT with a mindset centered on transformation, experience, AI-driven automation, innovation, and growth. We're all about delivering delightful, secure customer and employee experiences that accelerate ServiceNow's journey to become the defining enterprise software company of the 21st century. And we love co-creating, using, and highlighting our own products to do it. Ultimately, we strive to make the world work better for our employees and customers-when you work in ServiceNow Digital Technology, you work for them. Come join the Digital Technology IT Portfolio Management Office (PMO) team and work with a talented group of portfolio strategists and program managers ServiceNow transformation programs. This team is responsible for driving, through best-in-class portfolio and program management, enterprise initiatives that enable ServiceNow Sales, Marketing, Services and Channel businesses with advanced technology and analytics. As a member of the DT PMO team, you will be instrumental in delivering some of the most innovative and cutting-edge strategies, technologies and products to market. We are truly a team, supporting each other and celebrating our successes! This position reports to the VP, Portfolio Management Office Key responsibilities • Strategic alignment and execution - Provide strategic advice and support to DT leadership, ensuring all initiatives align with and support the company's overall mission and long-term business goals. • Portfolio governance - Guide the process for evaluating, prioritizing, and approving new initiatives, and maintain the overall portfolio roadmap. • Financial and resource management - Oversee capital planning, budget allocation, and resource management to ensure investments deliver maximum business value and ROI. • Process and methodology development - Establish and maintain standard project management methodologies, governance structures, and best practices across the organization • Performance monitoring - Track and report on portfolio performance, key performance indicators (KPIs), and other metrics to guide data-enabled outcomes for the executive team • Risk and change management - Manage and escalate portfolio-level risks and obstacles that could impact strategic initiatives. • Stakeholder management - Act as a strategic advisor to executives, providing guidance on investments and reporting on portfolio status, risks, and issues. • Team administration - Direct, mentor, and develop PMO team members, including project and portfolio owners, to build organizational capability. Qualifications Required skills and experience • 15 years of portfolio and program/project experience, including work in a cross-functional PMO setting • Portfolio and program experience in a large (ideally global) Enterprise Tech or Global Enterprise setting • Proven experience guiding teams and influencing stakeholders at an executive level. • Deep understanding of portfolio, program and project management concepts, methodologies, and best practices. • Ability to develop and implement functional strategies and policies that support the PMO's vision. • Experience with capital planning, budget management, and financial reviews for large-scale initiatives. • Strong ability to communicate effectively and build relationships with various departments and principals Preferred • Priority given to those with relevant certifications in project management or agile For positions in this location, we offer a base pay of $170,300 - $298,100, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.
    $170.3k-298.1k yearly 12d ago

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