Intuit jobs in Denver, CO

Reports to: Senior TL, Business Process Improvement of Change Enablement The Business Integration Lead will lead the Change Management efforts within World Wide Grocery Stores. They will play a key role in ensuring key strategic initiatives meet the change and project objectives on time and on budget by increasing Team Member speed of adoption. This position will work on several projects and change deliverables simultaneously and ensure timely completion of all project goals. The Business Integration Lead will work with leadership to identify change requirements and provide guidance to, the Change Enablement TMs assigned to create actionable deliverables based on Change Management assessments and plans. They will also create and/or provide input to deliverables working closely with project, training, and communications resources. While the Change Integration Lead does not have direct supervisory responsibility, this person must be comfortable working in a matrixed environment, and acting as a coach to global, OA and store leaders helping them in their roles as leaders and sponsors of change. This position will be responsible for identifying, understanding and facilitating Change process change leading to single Change practices across OAs where appropriate. Key job responsibilities • Serve as the lead Change expert for assigned business areas • Work with internal Team, business partners, and key Stakeholders to develop a Change Management strategy for each major sub-project. This would include Change Impact Summaries, Communication and Training Plans as well post-assessment activities to facilitate successful adoption of new initiatives • Become an expert in multiple Change areas to facilitate understanding of Change requirements and operational decisions needed as well as facilitate agreement on companywide processes in support of project or program goals. • Develop strategic, collaborative partnerships with regional business partners to understand their business needs and priorities in support of Change Management activities • Collaborate with Change Process Analyst on assigned projects to understand the Change Management impact of process changes and incorporate into action plans • Execute Change Management plans and activities in support of change and adoption activities • Create communication and training collateral at times on own and at times with communication and/or training expert support • Support and coach managers and leaders in their change sponsorship role • Present Change Management information and updates to a variety of audiences including Steering Committees and Regional and Global Leadership groups • Collaborate with business partners on systems deployment plans and coordinate successful execution of rollout schedules • Escalate Change Management related risks as appropriate BASIC QUALIFICATIONS- 3+ years of program or project management experience - Experience using data and metrics to determine and drive improvements - Experience working cross functionally with tech and non-tech teams - Experience leading and implementing large scale, process-related Change Management initiatives, preferably in retail operations and/or supply chain. - Retail Change experience preferably in retail operations, purchasing or operational finance - Ability to look at big picture to determine holistic Change Management implications of multiple sub-projects - Strong verbal and written communication skills including a demonstrated strength in presenting complex concepts and ideas to a variety of audiences - Demonstrated ability to build relationships and collaborate effectively in a matrixed environment with many different Change entities across the organization - Comfort with ambiguity and ability to respond quickly and appropriately to shifting priorities - A passion for advocating for our Team Members, their needs and the experience they have with our systems - Previous success building consensus amongst groups with differing points of view - Experience with Change process re-engineering - Ability to travel to various stores and regions up to 20% at times PREFERRED QUALIFICATIONS- Prosci certification or comparable change management certification preferred Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $66,800/year in our lowest geographic market up to $142,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit ******************************************************** This position will remain posted until filled. Applicants should apply via our internal or external career site.

BPO Hunting Sales - Service Line Specialist - IOA (Intelligent Operations and Automation) Level: Director About the Role We are seeking a seasoned Service Line Specialist to join our Intelligent Operations and Automation (IOA) business within the Communications, Media, and Technology (CMT) team. This individual contributor role is pivotal in driving growth and innovation in our BPO/Digital Operations segment. The ideal candidate will possess 15-25 years of experience with a strong track record in consultative and empathetic selling, particularly within SaaS, online, and platform-based businesses. The role demands a dynamic professional who is well-networked within the technology and digital native industry and understands the culture and vibe of this fast-paced ecosystem. While the candidate will own and manage existing client relationships, 50-70% of the focus will be on acquiring new logos and expanding our footprint. The ability to navigate complex internal and external stakeholder environments to close large multi-million dollar deals is essential. Work model: We believe hybrid work is the way forward as we strive to provide flexibility wherever possible. Based on this role's business requirements, this position requires 3 days a week at the Client/Cognizant site mainly in the Bay Area / California / Washington area. Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programs. The working arrangements for this role are accurate as of the date of posting. This may change based on the project you're engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations. In this role, you will: · Drive portfolio growth and strategy development across performance metrics for the assigned portfolio. · Provide thought leadership, leading the mind-share conversation across client leadership levels and internal senior management. · Partner with industry bodies, analysts, and advisors to align Cognizant's strategic priorities for the industry segment and service offerings. · Develop positive relationships with senior client executives and partner for mutual success. · Drive outstanding client propositions, partnering with Solutions, Delivery, Process Excellence, and Automation teams. Lead end-to-end management of the account operations including account forecasting, budgeting, and overall P&L. · Manage accountability against Measurable Revenue/Profit Growth within set timelines. What you need to have to be considered: · Solid knowledge of the technology industry, particularly with large tech platform companies. · Experience leading an annual revenue scale of $20Mn+ and handling TCV of ~ $10-30Mn. · Extensive experience in the scale operations domain, advising clients on strategic priorities including but not limited to optimum location strategy, business value proposition, engagement model transformations, and demonstrating industry standard methodologies. · Relationships at senior levels within the relevant industry segments, especially in the Alphabet group companies. · Exposure across operations service domains including Enterprise services, Digital customer experience, ML operations, and Content services. · Minimum of 15-25 years of industry experience preferred with a minimum of the last 10+ years in the Digital native technical landscape. · Knowledge of how matrix structures work across global markets. · Strong analytical and consultative selling approach. We're excited to meet go-getters who believe they can make an impact and share our mission. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role. The annual base salary for this position is between $198,000 - $218,000. The specific salary is dependent on experience and other qualifications. This position is also eligible for Cognizant's discretionary annual incentive program, based on performance and subject to the terms of Cognizant's applicable plans. Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements: · Medical/Dental/Vision/Life Insurance · Paid holidays plus Paid Time Off · 401(k) plan and contributions · Long-term/Short-term Disability · Paid Parental Leave · Employee Stock Purchase Plan

About the role As a SAP ISU Solution Architect, you will make an impact by developing and overseeing integrated SAP IS-U/CIS solutions across billing, customer service, device management, and exception handling. You will be a valued member of the Utilities team and work collaboratively with project managers, technical teams, and other stakeholders to deliver high-quality solutions. In this role, you will: Develop and oversee integrated SAP IS-U/CIS solutions across billing, customer service, device management, and exception handling. Lead the design and execution of Conference Room Pilots (CRPs) and solution scope workshops. Apply best practices from the utilities sector, including regulated and deregulated markets. Advise on SAP IS-U modules such as Financial Contract Accounting (FICA), Billing, Device Management/Advanced Metering Infrastructure (DM/AMI), and CRM. Ensure technical integrity and integration across SAP modules and third-party systems. Work model Remote with travel for milestones based in the US What you need to have to be considered 10+ years in SAP solution architecture, with significant time in utilities-focused roles. Deep knowledge of SAP IS-U and S/4HANA Utilities architecture. Experience with integration points across SAP modules and third-party systems. Proven track record in large-scale SAP implementations. These will help you stand out Experience in regulated and deregulated utility markets. Strong leadership and communication skills. Ability to lead CRPs and solution workshops effectively. Knowledge of advanced metering infrastructure (AMI) and device management. *Please note, this role is not able to offer visa transfer or sponsorship now or in the future* Salary and Other Compensation This position is also eligible for Cognizant's discretionary annual incentive program, based on performance and subject to the terms of Cognizant's applicable plans. Benefits Cognizant offers the following benefits for this position, subject to applicable eligibility requirements: Medical/Dental/Vision/Life Insurance Paid holidays plus Paid Time Off 401(k) plan and contributions Long-term/Short-term Disability Employee Stock Purchase Plan Disclaimer The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Amazon delivery partner opportunity - Earn $15.50 - $20.00/hr What is Amazon Flex?It's simple! Use your vehicle and smartphone to earn extra money delivering with a brand you trust. With Amazon Flex, you only deliver when you want to. Amazon Flex pays delivery partners for completing delivery blocks. When you schedule a block, you'll know when you're delivering, for how long, and how much you can earn before you begin. No experience necessary. Choose the delivery blocks that fit your schedule, then get back to the things you enjoy most. Deliver. Earn. Achieve. Repeat. Whether you're saving up for something special or just want some extra money for day-to-day expenses, most drivers earn $15.50 - $20.00 an hour* delivering packages. You also get to choose which weekday(s) you get paid. You can decide to get paid every day to get your money faster, or pick just one day so you can streamline your finances. Make your earnings go further with Amazon Flex Rewards. With Amazon Flex Rewards, you have access to perks that include cash back and exclusive savings on essential items you may need as an Amazon Flex delivery partner. From tires, fuel and auto services to slip-resistant shoes - plus tools to help navigate insurance, expenses, and taxes - there are plenty of ways to save money and time. Deliver smiles, backed by Amazon. Packages make great passengers. Start delivering today. *Most drivers earn $15.50 - $20.00 an hour. Actual earnings will depend on your location, any tips you receive, how long it takes you to complete your deliveries, and other factors. Self-employed / No-contract Who can deliver with Amazon Flex? You must be 21 years old, have a valid U.S. driver's license, access to a mid-sized or larger vehicle, and have an iPhone or Android smartphone. Questions?Contact Amazon Flex Driver Support at ************ (5 a.m. - 7 p.m. PT) or click “apply” below to learn more.

Shopbop.com is looking for a strategic Head of Lifecycle Marketing to lead and evolve our global Email and Push notification programs, while driving growth for our mobile App. This role is critical to driving revenue growth and customer engagement through a best-in-class customer marketing experience. The Head of Lifecycle Marketing will own the strategic vision for Shopbop's lifecycle marketing initiatives, leading a team that includes established marketers. They will partner with CRM to architect customer journey strategies and oversee the evolution of our personalization and automation capabilities. The Head of Lifecycle Marketing will own reporting and goal-setting for the Email, Push, and App channels and advocate for innovations that drive long-term growth. The right candidate will be analytical, customer-focused, thrive in a fast-paced environment with many competing priorities, and partner across teams effectively. They will bring strategic vision, analytical depth, and cross-functional leadership skills to transform our customer engagement. This role sits within the Marketing organization, reporting to the Head of Digital Commerce & Content Key job responsibilities • Define comprehensive strategic vision for Email, Push notifications, and App channels aligned with Shopbop's business goals and growth targets. • Guide the evolution of our lifecycle marketing program across all stages of the journey (acquisition, retention, lapsed, etc.) informed by customer insights, strategic testing, and optimization • Lead strategic planning, forecasting, and goal-setting across channels, providing executive-level insights and recommendations. • Architect next-generation personalization and automation strategies to enhance customer lifetime value • Develop segmentation to improve targeting and relevancy of campaigns • Champion technology investments and platform enhancements to enable advanced capabilities • Collaborate on the evolution of customer loyalty initiatives, improving program value and driving engagement across customer segments • Design framework for testing, measuring, and optimizing channel performance and customer engagement • Develop strategic partnerships across CRM, Product, Tech, and Creative to drive transformation initiatives • Maintain a high bar for marketing creative and copy across all messaging touch points • Own the marketing budget for Email & Push channels, including 3rd party vendor relationships and contracts • Stay abreast of industry trends in email/push marketing, CRM, and marketing automation • Mentor and develop team members while fostering a culture of innovation and customer obsession BASIC QUALIFICATIONS- 7+ years of professional non-internship marketing experience - 5+ years of developing and managing acquisition marketing or channel programs experience - Experience using data and metrics to drive improvements - Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables) - Experience building, executing and scaling cross-functional marketing programs - Experience developing and executing campaigns across a multitude of timezones and languages - Strong technical understanding and fundamental knowledge of email tools and systems (Salesforce preferred) - Proficiency with HTML and email coding - Experience devising marketing campaigns to support mobile App - Experience using analytics platforms and advanced Microsoft Excel and Office skills - Strong analytical and problem-solving skills - Highly organized, excellent attention to detail while seeing the big picture - Excellent communication (written and verbal) and interpersonal skills - Experience managing 3rd party vendor relationships - Comfortable leading presentations and communicating with senior leadership - 2+ years of managerial experience - Bachelor's degree in a related field PREFERRED QUALIFICATIONS- Experience working in an online fashion setting - Strong interest in and familiarity with fashion - Experience with SMS marketing Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $106,400/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit ******************************************************** This position will remain posted until filled. Applicants should apply via our internal or external career site.

As part of the AWS Solutions organization, we have a vision to provide business applications, leveraging Amazon's unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations. We will accomplish this by accelerating our customers' businesses through delivery of intuitive and differentiated technology solutions that solve enduring business challenges. We blend vision with curiosity and Amazon's real-world experience to build opinionated, turnkey solutions. Where customers prefer to buy over build, we become their trusted partner with solutions that are no-brainers to buy and easy to use. The Team Just Walk Out (JWO) is a new kind of store with no lines and no checkout-you just grab and go! Customers simply use the Amazon Go app to enter the store, take what they want from our selection of fresh, delicious meals and grocery essentials, and go! Our checkout-free shopping experience is made possible by our Just Walk Out Technology, which automatically detects when products are taken from or returned to the shelves and keeps track of them in a virtual cart. When you're done shopping, you can just leave the store. Shortly after, we'll charge your account and send you a receipt. Check it out at amazon.com/go. Designed and custom-built by Amazonians, our Just Walk Out Technology uses a variety of technologies including computer vision, sensor fusion, and advanced machine learning. Innovation is part of our DNA! Our goal is to be Earths' most customer centric company and we are just getting started. We need people who want to join an ambitious program that continues to push the state of the art in computer vision, machine learning, distributed systems and hardware design. Key job responsibilities Everyone on the team needs to be entrepreneurial, wear many hats and work in a highly collaborative environment that's more startup than big company. We'll need to tackle problems that span a variety of domains: computer vision, image recognition, machine learning, real-time and distributed systems. As a Sr. Applied Scientist, you will help solve a variety of technical challenges and mentor other scientists. You will be the thought leader of the team. You will tackle challenging, novel situations every day and given the size of this initiative, you'll have the opportunity to work with multiple technical teams at Amazon in different locations. You should be comfortable with a degree of ambiguity that's higher than most projects and relish the idea of solving problems that, frankly, haven't been solved at scale before - anywhere. Along the way, we guarantee that you'll learn a ton, have fun and make a positive impact on millions of people. A key focus of this role will be developing and implementing advanced visual reasoning systems that can understand complex spatial relationships and object interactions in real-time. You'll work on designing autonomous AI agents that can make intelligent decisions based on visual inputs, understand customer behavior patterns, and adapt to dynamic retail environments. This includes developing systems that can perform complex scene understanding, reason about object permanence, and predict customer intentions through visual cues. About the team AWS Solutions As part of the AWS solutions organization, we have a vision to provide business applications, leveraging Amazon's unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations. We will accomplish this by accelerating our customers' businesses through delivery of intuitive and differentiated technology solutions that solve enduring business challenges. we blend vision with curiosity and Amazon's real-world experience to build opinionated, turnkey solutions. Where customers prefer to buy over build, we become their trusted partner with solutions that are no-brainers to buy and easy to use. About AWS Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve. BASIC QUALIFICATIONS- 3+ years of building machine learning models for business application experience - PhD, or Master's degree and 6+ years of applied research experience - Experience programming in Java, C++, Python or related language - Experience with neural deep learning methods and machine learning PREFERRED QUALIFICATIONS- Experience in visual design expertise with ability to produce fresh, simple, elegant and exceedingly usable layouts and interactions and iconography - Demonstrated experience in AI agent architecture design, including decision-making frameworks and behavioral modeling; - Experience with advanced computer vision techniques including scene graph generation, visual relationship detection, and spatial reasoning - Knowledge of modern visual-language models and multi-modal AI systems - Experience implementing reinforcement learning for autonomous agent behavior - Experience in professional software development Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $150,400/year in our lowest geographic market up to $260,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit ******************************************************** This position will remain posted until filled. Applicants should apply via our internal or external career site.

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day. Call Center Representative - Onsite in San Antonio, TX Address: 2822 General Hudnell Dr. San Antonio, TX Are you passionate about helping others and delivering exceptional service? Join our dynamic team where you become the first point of contact for our client's customers. With paid training, competitive pay at $15/hr, and a range of incentives and benefits, you'll be empowered to make a real impact every day. What We Offer: Full-Time Employment: Reliable schedule and stability. Competitive Pay: $15/hr Shift differentials: $1.50 extra per hour for shifts between 6 PM-6 AM on weekdays, and/or $1.00 extra per hour for shifts between 6AM-6PM on weekends. Paid Training & Overtime: Get the training you need to excel and take advantage of overtime opportunities. Incentive Plan: Potential to earn up to an additional $350 per month after training by meeting performance metrics. Career Growth: Opportunities to advance your career in a supportive, innovative environment. Full Benefits: Comprehensive benefit options and a great work environment that values your success. What You'll Do: Efficiently manage a high volume of inbound calls in a fast-paced environment. Access cardholder accounts to provide information about payments and benefits deposited by state or federal agencies. Assist cardholders with inquiries regarding transactions and account statuses. Listen actively to understand customer needs and offer clear, accurate information. Process transactions efficiently via web-based applications and handle research requests with precision. Maintain in-depth knowledge of company and client programs, policies, and technology. Communicate in a warm, empathetic manner while ensuring confidentiality and compliance with all regulations. Support team operations during peak times or absences to help maintain seamless service. What We're Looking For: An effective communicator who can clearly explain complex information. A dedicated professional with a strong work ethic and problem-solving skills. A customer service enthusiast who excels in navigating multiple screens and applications while guiding customers to the best solution. Ready to commit to 100% attendance during our three-to-five-week paid training period. Requirements: Must be at least 18 years old with a High School Diploma or equivalent. Must have 6 months of Customer Service, Call Center or Dispatch experience. Complete a background check, credit check, and security fingerprinting. Due to varying state and local minimum wage laws, we are currently only able to hire candidates residing in states where our compensation structure complies with applicable wage regulations. As a result, we may be unable to consider applicants from certain states or municipalities at this time. Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated hourly rate for this role is $15.00 Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form. Complete the form and then email it as an attachment to ********************. You may also click here to access Conduent's ADAAA Accommodation Policy.

Here at Amazon, we embrace our differences. We are committed to furthering our culture of diversity and inclusion of our teams within the organization. How do you get items to customers quickly, cost-effectively, and-most importantly-safely, in less than an hour? And how do you do it in a way that can scale? Our teams of hundreds of scientists, engineers, aerospace professionals, and futurists have been working hard to do just that! We are delivering to customers, and are excited for what's to come. Check out more information about Prime Air on the About Amazon blog (*********************************************************************************************** If you are seeking an iterative environment where you can drive innovation, apply state-of-the-art technologies to solve real world delivery challenges, and provide benefits to customers, Prime Air is the place for you. Come work on the Amazon Prime Air Team! Prime Air is seeking an experienced Sr. Material Compliance Engineer, Environmental and Product Compliance, who will develop design-for-compliance specification and plan, troubleshoot and resolve compliance issues that arise in the course of Prime Air's NPI and other business processes. This leader will have a strong background in Environmental and Product Compliance with a demonstrated ability to lead and get the right things done quickly and effectively. We're looking for people who innovate and love solving hard problems. The right candidate will also be a strong integrator who prioritizes well and communicates effectively. You will work hard, have fun, and of course, make history! Export Control License: This position may require a deemed export control license for compliance with applicable laws and regulations. Placement is contingent on Amazon's ability to apply for and obtain an export control license on your behalf. Key job responsibilities 1) Implement Prime Air's material and product compliance strategy, roadmap, and specification in the area of hazardous substances, and material safety to meet business objectives such as new product launch, new site launch, new technology development, onboarding new ODMs, etc. 2) Create procedures and guidelines to mitigate compliance issues early in the design phase, and ensure that hardware meets governmental and industry regulations in international markets. 3) Deliver compliance risk assessment, design-for-compliance specification, design review, and certifications/declarations during product development to ensure new hardware design meeting technical compliance requirement in the global market. 4) Influence internal and external partners and stakeholders to align on a compliance solution or mitigation path that favors our business objectives during product development and operation. 5) Engage closely with hardware and supplier teams on product development to determine the impact of the proposed regulatory changes on HW design, performance, reliability, and compliance. 6) Develop key metrics to evaluate material and product compliance engineering program's performance, and build implementation plans to confirm our performance and compliance, against program metrics, internal company requirements, and regulations 7) Participate in design reviews to ensure EMC/EMI and RF (Ka/Wi-Fi/BT) mitigations are properly implemented in the designs. BASIC QUALIFICATIONS- Experience in developing functional specifications, design verification plans and functional test procedures - Experience working with interdisciplinary teams to execute product design from concept to production - Experience with the project management of technical projects - Bachelor's degree in mechanical engineering, electrical engineering, material science, physics or equivalent - 5+ years of product compliance experience in the area of restricted substance compliance including REACH/RoHS/POPs, TSCA, etc. - 5+ years of experience in product development in electronic, consumer, or aerospace industry. - 5+ years of experience leading regulatory compliance certification campaigns for electronics and battery assemblies. PREFERRED QUALIFICATIONS- Master's degree in electrical engineering, computer engineering, or equivalent - 10+ years of product compliance experience in the area of restricted substance compliance including REACH/RoHS/POPs, TSCA, etc. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $128,600/year in our lowest geographic market up to $213,600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit ******************************************************** This position will remain posted until filled. Applicants should apply via our internal or external career site.

We are looking for an innovative Store Designer to join the Store Development Team for Amazon and Whole Foods Market retail stores. This position will be responsible for the implementation and customization of brand design standards. We are an exciting, fast-moving business unit, where everyone on the team needs to be entrepreneurial, wear many hats and work effectively in a highly collaborative environment. You are the right person for this job if you are a creative problem solver with an strong curiosity and drive for learning and a passion for customers. You must demonstrate the ability to efficiently drive multiple projects throughout all phases of design, permitting and construction administration. We are looking for people who want to join an ambitious, innovative and customer obsessed program. In this position you will collaborate with internal and external cross-functional teams at many levels. The ideal candidate is a self-starter who thrives in a fast-paced, ambiguous environment and has a deep passion for innovative retail design. We are looking for someone who is obsessed with creating world-class shopping experiences for our customers. Excellent project management and communication skills, both written and verbal are required. Key job responsibilities • Translating brand design standards and concepts in an innovative yet fiscally responsible way • Completing test fits and feasibility studies for your designs • Working with key internal and external stakeholders in the production of comprehensive design development package and documents as needed to communicate design • Coordinating with construction team on budget considerations and value engineering efforts • Communicating with cross-functional teams and senior leadership • Driving and creating Schematic Design Packages • Reviewing construction documents, shop drawings and landlord documentation • Providing Construction Administrative support as needed A day in the life If you thrive in an ever-changing progressive environment, then we want to talk to you. This position will work closely with cross-functional teams, external consultants and vendors throughout the store development process. Oversight of consultant performance is critical. This candidate must have a professional and positive demeanor and possess the ability to communicate effectively with business partners at every level, including leadership. In this role you must be able to act as the primary source of contact but still have the confidence to ask for help. About the team The Worldwide Retail Growth & Development Design team approaches every site with customer obsession from the ground up to offer seamless grocery shopping experiences, whether customers are shopping in-store or online. We are at the forefront of revolutionizing a diverse grocery store network transforming the shopping experience through innovative store design. Our thoughtful designs work backwards form the customer to create experiences that transform everyday grocery shopping into an effortless journey. We optimize store layouts to create intuitive and efficient shopping environments while ensuring our designs are customer obsessed and prioritize workflow efficiency. BASIC QUALIFICATIONS- • Bachelor's degree (BA/BS) in architecture or interior design - • 5+ years of commercial retail design or architecture experience - • Intermediate Revit skills required PREFERRED QUALIFICATIONS- • Grocery experience strongly preferred - • Architectural or Interior Design FF&E background preferred - • Adobe Suite, Bluebeam, Enscape, SketchUp, SmartSheet - • Knowledge of current sustainability trends and practices preferred - • Proven track record of owning projects from start to finish - • Ability to manage change though multiple projects in various phases of design - • Experience with design development, construction documents, permitting and construction administration - • Demonstrated ability to work effectively in an extremely fast paced, ambiguous environment Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $58,200/year in our lowest geographic market up to $124,500/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit ******************************************************** This position will remain posted until filled. Applicants should apply via our internal or external career site.

Cognizant is one of the world's leading professional services companies, helping clients become data-enabled and data-driven in the digital era. Our industry-based, consultative approach helps companies evolve into modern businesses. By leading clients in leveraging technologies essential to modern enterprises such as IoT, artificial intelligence, digital engineering & cloud, we enable new business and operating models that unlock new value in markets around the world. Cognizant's unwavering focus on our clients is led by over 350,000 associates, who deliver services and solutions tailored to specific industries and the unique needs of the organizations we serve. Overview We have an exciting opportunity for a senior level Account Executive to sell the full suite of Cognizant's services and solutions into named client organizations. This role will have responsibility for pursuing 12 to 20 major lines of business within CPG verticals. Accounts will typically be oriented geographically to location but may include marquee accounts throughout the U.S. Service offerings will include: Application Development & Maintenance, Business Process Outsourcing, ER&D, and Information Technology Outsourcing. The Account Executive will work with a client partner and team that will support all Sales pursuits. An offshore team will support targeted marketing into designated accounts. Key Responsibilities Pursue 12-20 major accounts. Accounts are both new logos and existing accounts focused on hunting activities Act as the account lead on assigned accounts, setting the sales strategy, and taking overall responsibility for developing and nurturing the client relationship Drive growth through hunting new opportunities Build and manage client relationships. Manage the shaping and closure of opportunities on assigned accounts, leveraging Cognizant specialists to support as necessary Serve as day-to-day contact for the client where there is thin coverage of Client Partner support Scale accounts at pace Required Qualifications Minimum 10 years' experience selling consulting services CPG industries. Minimum 8 years' experience working for a Global Consulting Firm, Onshore/Offshore sales with minimum of $14M annual quota. (This may vary depending on the maturity of the Vertical that the AE is selling) Minimum 5 years' experience selling similar Service Offerings - Applications Development & Maintenance, Business Process Outsourcing, and Information Technology Outsourcing Demonstrated success selling deals in the $5 to $50M range Demonstrated consecutive quarterly and yearly quota achievement in complex selling environments utilizing a solution selling model Bachelor's degree Preferred Experience Advanced degree (MBA or Masters) Proven ability to contribute to new business development efforts and to lead and manage multiple tasks in a dynamic environment Must be detail oriented and able to manage and maintain all facets of complex assignments Demonstrable problem-solving abilities with the aptitude to identify strategic solutions to business problems with enterprise-wide implications Demonstrate the flexibility to work among diverse corporate environments, industries, and technical and non-technical audiences Top Reasons to Join Our Team Excellent compensation/benefits. A strong financial incentive package that includes a solid base salary with a highly attractive commission's plan. Further incentives include award programs, club trips, and excellent benefits package. Wide exposure to industry, product, and functional standard methodologies; as well as outstanding teams supporting your sales pursuits. Encouraging management team that rewards initiative & success. Exciting, industry leading practice where you can truly build a long-term career. Congenial, collaborative, and goal-oriented environment; the opportunity to work with and learn from a diverse, highly experienced team of business professionals. Tremendous opportunities for growth with a real career path promoting career advancement. Benefits Cognizant offers the following benefits for this position, subject to applicable eligibility requirements: Medical/Dental/Vision/Life Insurance Paid holidays plus Paid Time Off 401(k) plan and contributions Long-term/Short-term Disability Paid Parental Leave Employee Stock Purchase Plan Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, based on applicable law. A Good fit for the Cognizant culture A person who possesses a true passion for changing organizations for the better, and desires to do so within a goal, yet professional atmosphere filled with business professionals who all manifest a belief in partnership, innovation, and excellence. Our “Cultural Value Drivers” are well-known and clearly communicated within the organization: Open, Visible, Driven, Empowered, Opportunity-Filled, Flexible & Collaborative. Work Authorization Must be legally authorized to work in the United States without the need for employer sponsorship, now or any time in the future.

We are looking for an Oracle ERP Cloud GL & Fusion Accounting Hub Support Consultant to join our onsite team for a leading banking client. This role focuses on ensuring smooth system operations, resolving critical issues, and implementing enhancements to improve functionality and user experience. Work Model · This role is classified as Remote, but the successful candidate must be prepared to travel to Buffalo, NY up to 2 times per month. *Please note, this role cannot offer visa transfer or sponsorship now or in the future* T The anticipated budget for this role is $112,500 - $132,000/year In this role you will: Monitor and manage scheduled jobs and integrations in Oracle ERP Cloud and Fusion Accounting Hub. Coordinate with offshore teams for timely issue resolution and job completion. Perform root cause analysis and provide L2/L3 support for GL and FAH modules. Gather requirements for enhancements, design configurations, and collaborate with development teams for customizations and testing. What you need to have to be considered: Strong hands-on experience in Oracle ERP Cloud - General Ledger (GL) and Fusion Accounting Hub (FAH), plus AP and FA modules. Proficiency in monitoring and debugging scheduled jobs, including ESS jobs and integrations. Solid understanding of accounting rules, journal processing, and financial reporting. Excellent communication and stakeholder management skills; ability to work independently and coordinate with offshore teams. Prior experience in banking or financial services domain is highly desirable. This will make you look good: Oracle Cloud Financials Certification. Experience in handling audits, maintaining compliance, and creating SOPs and user guides. Ability to work independently while collaborating with global teams. Familiarity with banking industry standards and internal compliance policies.

Highlights $1,200 - $1,600 average per week Regional runs - home weekly Class A CDL Truck Driver Big Money. Bold Moves. Drive Alabama. CDL-A Driver Opportunities - Cash In on Your Career. We offer excellent opportunities for Class A Dry Bulk drivers seeking to strive and flourish in the transportation industry, focusing on their professional as well as personal development. No tank or hazmat endorsements required. Pay & Benefits Pay: Roll On. Bank Big. $1,200 - $1,600 average per week Regional runs - home weekly Some weekend work required No pneumatic experience required No tank or hazmat endorsements required Benefits That Build Your Bank Great balance of home time, pay and benefits Family owned and operated since 1948 Medical, vision, and dental insurance, starting as low $17/ week Health Savings Account (HSA) w/ company contributions 401(k), with company percentage match Performance and referral bonuses Clean inspection bonus program Weekly pay and many other great benefits 24-hour dispatch Late model equipment Paid tanker training - Orientation No tank or hazmat endorsements required Requirements Minimum 25 years of age Valid Class-A CDL (no endorsements required) Minimum 18 months of verifiable tractor-trailer experience

Amazon Supply Chain Services (ASCS) is seeking an experienced Business Development leader to join our team. This is a unique opportunity to join a centralized corporate team that works with our strategic ASCS customers (Top 10 Enterprise customers in every industry) to develop and execute high-impact partnerships by aligning interests and objectives across Amazon's diverse portfolio of supply chain businesses and services. Key job responsibilities This role will be highly visible at the most senior levels of ASCS and Amazon. You will need to work collaboratively to build a comprehensive strategy for ASCS customers with internal leadership teams across 6+ supply chain services (first, middle and last mile), who are all externalizing parts of Amazon's supply chain to be deliver value to customers and their direct customers beyond amazon.com. You will work across multiple services to help evaluate, negotiate and ultimately cross-sell transportation and logistics services thus informing an overall strategy for execution of end-to-end supply chain sales. You will also help establish commercial frameworks for negotiation, including integrated proposals across multiple services. You will be responsible for sharing customer feedback from key strategic accounts on how to deliver an enterprise-grade commercial, operational, and product solution to a diverse and often senior group of stakeholders, and can influence leadership at internal organizations who may be reluctant to change or having competing priorities. You dive deep and provide thoughtful analysis, but have a bias for action, focused on quickly gaining enough context to enable informed decision-making. You will be required to handle multiple projects and act as a trusted advisor to Amazon and customer executives, and position position ASCS offerings as a lever to impact strategic priorities such as growth, risk management, and innovation. BASIC QUALIFICATIONS- 7+ years of developing, negotiating and executing business agreements experience - 7+ years of professional or military experience - Bachelor's degree - Experience developing strategies that influence leadership decisions at the organizational level PREFERRED QUALIFICATIONS- Experience as a founder or executive focused on related segments, or as a practice leader or business unit owner - Experience selling to Fortune 1000 or Global 2000 organizations - Strong oral and written communication skills to explain complex issues and influence stakeholders internally and externally. - Strong understanding of supply chain technologies, business models, and trends. - Ability to build and maintain a network of relationships to help navigate complex situations and foster long-term opportunities. - 10+ years in in technology or supply chain business development, consulting, or investment banking experience - Knowledge of Amazon's supply chain ecosystem and service offerings - Experience with digital transformation initiatives in supply chain - Experience with buy vs. build analysis and considerations. - Experience structuring and negotiating successful partnership go-to-market sales motions. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $158,400/year in our lowest geographic market up to $262,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit ******************************************************** This position will remain posted until filled. Applicants should apply via our internal or external career site.

MANTECH seeks a motivated, career and customer-oriented Information Technology Assurance Specialist III to join our team in El Segundo, CA. The Information Technology Assurance Specialist's primary function is working with Special Access Programs (SAPs) supporting SMC Directorates and/or AFSPC Operational Units. The position will provide “day-to-day” support for Collateral, Sensitive Compartmented Information (SCI) and Special Access Program (SAP) activities. Responsibilities include but are not limited to: Establish complex operational software configuration controls and system interfaces for computer system(s) assigned. Maintain file servers, Firewalls, network access, Security Monitoring Systems and system documentation as required. Analyze and troubleshoot system anomalies to ensure optimum equipment performance. Prepare system for operational use and support operational tests. Review, prepare, and update AIS accreditation packages, notify customer when changes occur that might affect AIS accreditation/certification, perform AIS self-inspections, identify AIS vulnerabilities and implement countermeasures, and ensure AIS and network nodes are operated, maintained, and disposed of in accordance with security policies and practices. Provide security coordination and review of all system test plans, guest networks Client Support, Help Desk & troubleshooting, and Personal-Issue Laptop Support. Perform VTC System Administration, Scheduling, & Configuration, Account Creations, changes, & deletions, Hardware/Software System Configuration, upgrades and modifications, Media Control & Accountability, and COMSEC account/equipment management. Minimum Qualifications: Bachelor's degree in a related field or 4 additional years of equivalent experience will be considered in lieu of degree. 8+ years total related experience 6+ years of relevant SCI experience. Must have CompTIA Sec + certificate as outlined in DoD Directive 8570.01-M for Information Assurance Technician Level 2 and Information Assurance Manager Level 1 within 6 months of the date of hire. Must complete training on Joint Security Implementation Guidance (JSIG) and Risk Management Framework (RMF) Information Security Continuous Monitoring (ISCM) (if supported organization requires development of AIS accreditation packages). Willingness to travel with the scope of the Program's Area of Responsibility (AOR) (note- could be extensive and will include both air and ground transportation). Preferred Qualifications: 3+ years of SAP related experience highly desired. Working knowledge of Local Area Network (LAN) and Wide Area Network (WAN) technologies and data backup technologies to include communication security (COMSEC) integration. Working knowledge of JAFAN 6/0, DCID/JAFAN 6/3, DCID/JAFAN 6/9, and Joint DODIIS/Cryptologic SCI Information Systems Security Standards, Common Criteria, and System Security Policy as they relate to C&A for Legacy systems. Working knowledge and current relevant experience with PL1 & PL2 systems; experience with PL3 & PL4 cross domain solutions desired. Clearance Requirements: Current Top- Secret Clearance with SCI Eligibility Eligibility for access to Special Access Program Information Willingness to submit to a Counterintelligence polygraph Physical Requirements: Must be able to remain in a stationary position 50%. Needs to occasionally move about inside the office to access file cabinets, office machinery, etc. Constantly operates a computer and other office productivity machinery, such as a calculator, machine and computer printer. Frequently communicates with co-workers, management and customers, which may involve delivering presentations. Must be able to exchange accurate information in these situations.

MANTECH seeks a motivated, career and customer-oriented Personnel Security Specialist II to join our team in El Segundo, CA. The Personnel Security Specialist's primary function is to handle personnel security functions in support of the customer's facility and organization. The position will provide day to day PERSEC services for Collateral, Sensitive Compartmented Information (SCI) and Special Access Program (SAP) activities. Responsibilities include but are not limited to: Build and Maintain tracking spreadsheets/databases for customer PERSEC activities. Provide support for the security awareness and education programs. Perform miscellaneous administrative support functions as directed by the contractor site lead and/or the Government Security Representative. Review, track, and monitor security clearance processing activities with appropriate government personnel to achieve appropriate clearance actions. Conduct Defense Central Index of Investigations (DCII), Joint Personnel Access System (JPAS), and SAPNP reviews of candidates being submitted for SAP access. Perform data entry and record checks in the Joint Access Database (JADE) and maintain all customer sponsored personnel access information. Receive and/or transmit classified visit requests as necessary to meet customer needs. Minimum Qualifications: Bachelor's degree; an additional 4 years of related experience might be considered for a degree. 6 + years of related experience. 4 + years of relevant SCI or SAP experience. Must be familiar with security policy/manuals and the appropriate ICDs/JAFANs/DOD Manuals and other guiding policy documents. Clearance Requirements: Current Top Secret Clearance with SCI Eligibility. Eligibility for access to Special Access Program Information. Willingness to submit to a Counterintelligence polygraph. Physical Requirements: Must be able to remain in a stationary position 50%. Needs to occasionally move about inside the office to access file cabinets, office machinery, etc. Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine and computer printer. Frequently communicates with co-workers, management and customers, which may involve delivering presentations. Must be able to exchange accurate information in these situations.

At Amphenol Custom Cable we are seeking an experienced Lead Technician to oversee and execute the installation, termination, testing, and troubleshooting of low-voltage systems - including structured cabling, security, and related systems. As a Lead Technician, you will guide installers and helpers on-site, ensuring every project meets our high standards for quality and safety. This role requires strong technical ability, leadership, and problem-solving skills, as well as the independence to handle complex installations with minimal supervision. Key Responsibilities Lead and monitor installation crews and technicians on job sites. Train and mentor team members on best practices, safety protocols, and quality standards. Install, terminate, and test low voltage cabling (Cat5e, Cat6, and fiber optic). Perform system troubleshooting, diagnostics, and repairs. Collaborate with project managers to clarify requirements and resolve technical issues. Complete project documentation, timecards, and reports per company procedures. Maintain proper use and care of company tools, vehicles, and assets. Maintain vendor certifications. Ensure worksites are safe, organized, and meet company and customer standards. Qualifications 5+ years of experience in low-voltage installation. 2+ years in a lead or supervisory role. Proficiency in copper and fiber optic cable installation and termination (Cat5e, Cat6, SC, ST, LC). Ability to read and interpret wiring diagrams and installation instructions. Experience with telecommunication room build-outs (racks, ladder racks, wire management, backboards). Understanding of industry standards and testing requirements for various cable categories. Strong communication, leadership, and organizational skills. Education & Requirements High school diploma or GED required; BICSI certification a plus. Valid driver's license with a clean driving record. Ability to lift up to 50 lbs. and work on ladders or lifts as needed. At Amphenol Custom Cable, you will work with a skilled team committed to delivering top-quality solutions in telecommunications infrastructure. If you are a hands-on leader ready to take your technical expertise to the next level, we'd love to hear from you.

A leading technology company is seeking a Patent Litigator in Washington DC. The successful candidate will have over 5 years of major law firm or in-house patent litigation experience. Responsibilities include formulating strategy, providing legal counsel, and managing patent cases. This role offers a competitive salary range of $180,300 to $271,300, along with comprehensive benefits and opportunities for professional development. #J-18808-Ljbffr

Designer - Women's Sleep and Intimates **Portfolio Required (Hybrid - Manhattan) The Designer will be responsible for supporting the design and development of new and existing products. This position assists in executing the style, appearance, and fit characteristics of apparel categories, contributing to both seasonal concepts and continuous product improvement. The Designer works under close direction and often receives task-based assignments rather than full ownership of a product line, while still performing some original concept development. Key Responsibilities Assist in creating product designs through sketching, CAD illustration, fabric research, and concept development Contribute to the identification and selection of key fabrics, colors, prints, patterns, and materials Shop the retail market to research trends, consumer preferences, and competitive insights Support the development of prototypes by partnering closely with Technical Design to ensure accurate fit, function, and construction Maintain design accuracy through clear communication, updated files, and consistent documentation Collaborate with cross-functional teams throughout the design and development cycle Utilize PLM tools to manage styles, updates, and technical specifications Prepare presentations, design boards, sketches, and other visual materials as needed Qualifications Bachelor's degree in Design or equivalent experience 2-3 years of professional apparel design experience Strong understanding of garment construction, fit, and fabrication Experience supporting multiple categories, including lounge or fully fashioned knitwear preferred Technical Skills Strong CAD illustration skills Tech pack creation with technical knowledge of sleepwear, lounge construction, and fully fashioned knits Centric PLM proficiency and efficiency Ability to work under tight deadlines with strong attention to detail What Stands Out in a Candidate Demonstrated expertise in tech pack creation and garment construction Advanced CAD illustration capabilities with a clear, detailed portfolio Strong PLM (Centric) proficiency Experience contributing trend-relevant concepts in lounge or fully fashioned categories

Job Title: Business Level Bilingual Mandarin - Dispatch Specialist - Hayward, CA (No Experience Needed) Term: Full time and Permanent Working hours: 5am - 2pm (Weekend need to be available) Pay Ranges: $21.00/hr to $22.00/hr Benefit details 401K match is 4% after 6 months, PTO: 10 days per year, Sick Leave: 5 days, Medical/vision/dental insurance all provided with different plan options Benefits start 1st of month after 60 days. Overview We are seeking a highly organized and proactive Dispatch Specialist to join our dynamic operations team. In this critical role, you will be the central hub of communication for our Delivery Service Partners (DSPs) and drivers, ensuring the efficient execution of daily routes and the highest standards of delivery performance. Your ability to solve problems in real-time, monitor key metrics, and support our field team will be essential to our success. Key Responsibilities: Route Management & Dispatch: Schedule and dispatch DSPs and drivers to assigned routes based on induction schedules, customer demands, and on-the-fly requests. Real-Time Driver Support: Provide live support to drivers during delivery hours, assisting with exception handling, navigation issues, and delivery problems to ensure successful first-attempt deliveries. Performance Monitoring & Training: Monitor driver performance against company standards, including photo quality and delivery success rates. Partner with management to coach and train drivers on best practices as outlined in the company delivery guide. Issue Resolution & Communication: Proactively contact drivers, DSPs, and recipients via softphone (calls/text) and company-provided systems to verify and resolve delivery issues, ensuring accuracy and customer satisfaction. Field Support & Escalation: Periodically conduct ride-alongs with drivers within assigned territories to directly observe, diagnose, and resolve chronic delivery problems. Delivery Failure Analysis: Meticulously monitor, review, and validate the reasons for all failed delivery attempts. Work with drivers to address and correct any discrepancies in their reporting. Returns Processing: Efficiently process all returned undeliverable packages at the sorting center to facilitate valid redelivery attempts or final disposition. Team Collaboration: Assist management with DSP and driver recruitment, screening, onboarding, and performance monitoring activities. Qualifications & Skills: HS diploma or equivalent required; associate or bachelor's degree is a plus. Proven experience in a dispatch, logistics, or fleet coordination role. Exceptional communication and interpersonal skills, with the ability to relay information clearly and calmly under pressure. Strong problem-solving abilities and a proactive approach to identifying and resolving issues. Tech-savvy, with proficiency in using laptops, dispatch software, and communication tools (softphones, SMS). Ability to analyze data and driver metrics to identify trends and areas for improvement. Highly organized with the ability to manage multiple tasks and priorities simultaneously. Willingness to periodically conduct ride-alongs in the field. A valid driver's license is required.