Quality Manager
Skokie, IL job
Midland Manufacturing, part of OPW, a Dover Company is a leader in the rail tank car valves and fittings industry. Our innovative rail products are manufactured and engineered for the safe and efficient loading, transporting, and unloading of hazardous and non-hazardous bulk products.
For over 125 years, OPW has led the way in designing and manufacturing world-class retail fueling, fluid handling and car wash system solutions for the safe and efficient handling and distribution of fuels and critical fluids. OPW makes above ground and below ground products for both conventional, vapour recovery and clean energy applications in the retail and commercial markets. Additionally, OPW supplies loading arms, valves and dry-break couplings, tank truck equipment, rail car valves and equipment, and car wash systems. OPW has manufacturing operations in North America, Europe, Latin America and Asia Pacific, with sales offices around the world. OPW is part of the Dover Corporation, which is publicly traded on the New York Stock Exchange under 'DOV'. To learn more about OPW's 125 years of providing industry-leading solutions, visit our website at ******************
Dover is a diversified global manufacturer with annual revenue of over $8 billion. We deliver innovative equipment and components, specialty systems, consumable supplies, software and digital solutions, and support services through five operating segments: Engineered Products, Clean Energy & Fueling, Imaging & Identification, Pumps & Process Solutions and Climate & Sustainability Technologies. Dover combines global scale with operational agility to lead the markets we serve. Recognized for our entrepreneurial approach for over 60 years, our team of approximately 24,000 employees takes an ownership mindset, collaborating with customers to redefine what's possible. Headquartered in Downers Grove, Illinois, Dover trades on the New York Stock Exchange under "DOV." Additional information is available at dovercorporation.com
Overview
The Quality Manager is a critical member of the leadership team for Midland Manufacturing and will act as a strong partner to the Engineering, Sales, and Operations teams to ensure compliance with applicable quality and regulatory standards. This position provides strategic leadership and direction to Midland's Quality organization by driving the management of the organization's quality management systems and programs related to the inspection, sampling, testing, and packaging of manufactured parts and finished products for highly regulated products. The Quality Manager supports, directs, and provides guidance to all quality and regulatory activities, trials, and existing product modifications.
Primary/Essential Duties and Responsibilities
Ensure compliance with all quality regulations, standards, and corporate policies including but not limited to ISO 9001:2015 and AAR M-1003 for assigned department
Provide leadership and governance of all activities related to the lifecycle processes of the quality systems and programs, including defining the strategic direction, responsibility, authority, and communication to assure its safe and effective performance
Responsible for development and maintenance of quality systems to comply with regulations, standards and corporate policies that govern the business such as ISO 9001:2015 and AAR M-1003
Lead the implementation of strategies to sustain and improve the Quality organization to support the product lifecycle management from concept to product realization
Responsible for design and operating effectiveness of internal controls, including a self-assessment and report to management
Manages and participates in the development of regulatory and industry standards. Provides direction and oversight of evaluation of the regulatory impact of changes associated with product design change
Manages and participates in the development and implementation of quality control specifications, standards, and programs for parts, products, and processes
Lead a team of quality professionals in such areas as auditing, complaint handling, corrective and preventive action, document control, engineering, and regulatory
Manages the continuous review of quality control programs and the formulation of new or revised policies and procedures to effect improvements, reduce costs and enhance efficiency
Manages the establishment of programs to evaluate the precision and accuracy of production and processing equipment and testing, measurement, and analytical facilities
Reviews data on product defects and recommends modifications
Responsible for qualifying suppliers and monitoring vendor quality
Ensure safe and effective workplace
Desired Characteristics, Competences and Capabilities
Experience leading functional quality teams
Expertise in QMS development and maintenance such as ISO 9001 and AAR M-1003
Experience with risk management, corrective action, complaint handling, document and record control, product realization, and managing outsourced processes, activities, and products
Strong project management skills
Demonstrated analytical and organizational skills
Ability to formulate/articulate new policies and procedures to effect improvements, reduce costs and enhance efficiencies
Ability to work collaboratively and maintain effective working relationships with co-workers
In-depth knowledge and experience in application of quality problem solving tools/methodologies and ability to effectively lead problem-solving activities
Ability to effectively problem-solve
Ability to communicate effectively at all levels of the organization with an open, honest and direct communication style
Qualifications/Requirements
Bachelor's degree in Engineering or technically related field
Certifications in one or more of the following desired: CQE, CMQ or Six Sigma
Five years of successful experience in the Quality field. Experience in the rail industry is a plus
Minimum of three years of leadership experience within a manufacturing environment
Pysical Demands and Environmnetal Conditions
This position is performed in a combination of manufacturing environment and office environment. May be exposed to loud operating machinery, cold temperatures, chemicals, and vapor
Position requires a combination of sitting, standing, and walking
Position will require use of computer, copy machine, other office equipment, Microsoft 365 product suite
Work Arrangement: Onsite
Pay Range: $122,373.00 - $175,911.00
We consider several job-related, non-discriminatory factors when determining the pay rate for a position, including, but not limited to, the position's responsibilities, a candidate's work experience, a candidate's education/training, the position's location, and the key skills needed for the position. Pay is one of the Total Rewards that we provide to compensate and recognize employees for their work.
Benefits: Benefits for this position include: a 401(k) savings plan with employer contributions; medical, dental and vision insurance; wellness programs; health savings account, health care and dependent care flexible spending accounts; company paid short-term disability and long-term disability; company paid employee basic life and AD&D insurance; supplemental employee and dependent life insurance; optional accident, hospital indemnity and critical illness insurance; adoption, surrogacy, and fertility benefits and assistance; commuter benefits; parental, military, jury duty, and bereavement leaves of absence; paid time off, including 10 paid holidays per calendar year; paid vacation days beginning at 120 hours annually; 40 paid sick leave hours annually or as provided under state and local paid sick leave laws; tuition assistance is available; business travel services; employee discounts; and an employee assistance program that includes company paid counseling sessions and legal services. Eligibility for benefits is governed by applicable plan documents and policies.
All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law.
Attention Applicants: If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, please let us know. Likewise, if you are limited in the ability to access or use this online application process and need an alternative method for applying, we will determine an alternate way for you to apply. Please contact opwaccommodations@acmecryo.com for assistance with an accommodation. Kindly specify Job Requisition Number / Job Title and Location in response.
Job Function : Manufacturing & Operations
#LI-LM1
Senior Line Engineer
Los Angeles, CA job
Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network. Come join us to create what's next. Let's define tomorrow, together.
Description
At United, we have some of the best aircraft in the world. Our Technical Operations team is full of aircraft maintenance technicians, engineers, planners, ground equipment and facilities professionals, and supply chain teams that help make sure they're well taken care of and ready to get our customers to their desired destinations. If you're ready to work on our planes, join our Tech Ops experts and help keep our fleet in tip-top shape.
Job overview and responsibilities
Senior Line Engineers are part of a service engineering team that provide 24/7 engineering technical support for United Airlines Worldwide fleet of operational aircraft to ensure the timely return to service. Provide engineering support for a wide range of aircraft systems, maintenance programs, engines as well as operational engineering functions. Studies, analyzes, and seeks solutions to problems related to the design, operation, maintenance, performance, modification, or repair of aircraft, and their components. Uses a structured, logical, and analytical approach in problem solving. Defines maintenance program, configuration, and serviceability criteria ensuring safe and legal operations. Analyzes and implements regulatory requirements. Evaluates the effects of modifications or new equipment on reliability and performance. Evaluates the benefits of the cost impact of a fleet decision to ensure an optimum balance of cost, asset utilization, quality, and reliability. Authors, designs, tests, and manages projects. Communicates with customers on technical issues, work scope recommendations, and failure investigations. Interfaces with internal and external organizations regarding specific aircraft and component issues.
This position leads and develops potentially complex solutions and implementation plans, project justification, cost/benefit analysis, management of project implementation, technical support, and obtaining FAA approvals as required.
Coordinate work with other operational groups to ensure airworthiness, safety, regulatory compliance, operational reliability, and operational efficiency.
Organize and manage the priorities for assigned responsibilities and accomplish the work processes to meet all the deliverables for operational needs, projects, and program changes/technical specification revisions.
Shifts are dependent on work location and assignment and will be designated during the interview process as required. It is important to note that shifts may change based on the needs of the operation.
Work Schedule: 7.00pm PST- 6.30am PST
Qualifications
What's needed to succeed (Minimum Qualifications):
Bachelor's degree or related experience in Engineering (Mechanical, Electrical, Aerospace), related technical field or equivalent relative work experience
Senior Line Engineer I: 5-8 years
Senior Line Engineer II: 8 years +
Ability to interpret complex and technical Engineering and OEM documents.
Highly detailed level project development and management for regulatory compliance modifications, and overall ownership of specific systems
Must have the ability to communicate detailed, technical information under time-bound and stressful situations.
Successful candidate will have working knowledge of airline or OEM operations.
Knowledge of Code of Regulations (CFRs), airworthiness design and substantiation criteria, aircraft and equipment design and operational characteristics
Must be available to work any shift including nights and weekends as well as holidays.
Must be legally authorized to work in the United States for any employer without sponsorship.
Successful completion of interview required to meet job qualification.
Reliable, punctual attendance is an essential function of the position.
What will help you propel from the pack (Preferred Qualifications):
OEM Structural Repairs for Engineers Training (Boeing/Airbus) with portfolio of designing major repairs for aircraft structures; metallic or composite
Work within specific ATA Airline Chapters
Airline or Industry experience with general ATA Chapters which could encompass, aircraft systems, structures, power plant and avionics disciplines
Excellent communication and technical writing ability
Knowledge of FARS (specifically parts 21, 25, 26, 43, 121, & 145)
CATIA/AUTOCAD experience
The base pay range for this role is $97,945.00 to $133,540.00.
The base salary range/hourly rate listed is dependent on job-related, factors such as experience, education, and skills. This position is also eligible for bonus and/or long-term incentive compensation awards.
You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges.
United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.
Amazon Package Delivery Driver - Earn $22.00 - $35.50/hr
Buffalo, NY job
Amazon delivery partner opportunity - Earn $22.00 - $35.50/hr
What is Amazon Flex?It's simple! Use your vehicle and smartphone to earn extra money delivering with a brand you trust. With Amazon Flex, you only deliver when you want to. Amazon Flex pays delivery partners for completing delivery blocks. When you schedule a block, you'll know when you're delivering, for how long, and how much you can earn before you begin. No experience necessary. Choose the delivery blocks that fit your schedule, then get back to the things you enjoy most.
Deliver. Earn. Achieve. Repeat.
Whether you're saving up for something special or just want some extra money for day-to-day expenses, most drivers earn $22.00 - $35.50 an hour* delivering packages. You also get to choose which weekday(s) you get paid. You can decide to get paid every day to get your money faster, or pick just one day so you can streamline your finances.
Make your earnings go further with Amazon Flex Rewards.
With Amazon Flex Rewards, you have access to perks that include cash back and exclusive savings on essential items you may need as an Amazon Flex delivery partner. From tires, fuel and auto services to slip-resistant shoes - plus tools to help navigate insurance, expenses, and taxes - there are plenty of ways to save money and time.
Deliver smiles, backed by Amazon.
Packages make great passengers. Start delivering today.
*Most drivers earn $22.00 - $35.50 an hour. Actual earnings will depend on your location, any tips you receive, how long it takes you to complete your deliveries, and other factors.
Self-employed / No-contract
Who can deliver with Amazon Flex? You must be 21 years old, have a valid U.S. driver's license, access to a mid-sized or larger vehicle, and have an iPhone or Android smartphone.
Questions?Contact Amazon Flex Driver Support at ************ (5 a.m. - 7 p.m. PT) or click “apply” below to learn more.
Senior Housekeeping Supervisor
Valhalla, NY job
Workdays/shifts
:
Varying shifts, days/hours (open availability preferred). More details will be provided during the interview process.
Employment Type: Full-time
Pay Range: $27.30 per hour - $27.30 per hour
Working with Sodexo is more than a job; it's a chance to be part of something greater because we believe our everyday actions have a big impact. You belong in a company that allows you to act with purpose and thrive in your own way.
What You'll Do: As a Senior Housekeeping Supervisor at Sodexo, you are a master multitasker and a quality-of-life improver. You may work in any type of facilities location on client premises.
Responsibilities include:
Provide supervision at the direction of management on site to coordinate activities of workers and/or service employees engaged in facilities operations or services at either larger complex facilities or locations in the areas of commercial, health care, schools, universities or other establishments.
Coordinate and support, at the direction of management, key functions and between 3 and 10 employees during the normal course of business.
Attends work and shows for scheduled shift on time with satisfactory regularity
Other duties may be assigned and can differ among accounts, depending on business necessities and client requirements.
What You Bring:
Successful candidates will be team-oriented, adaptable, reliable, and nurturers of a healthy/safe working environment for all.
3 or more years of related work experience. Previous supervisory experience required.
Additional Requirements: Not Applicable (N/A)
Link to full Job description
What We Offer:
Flexible and supportive work environment, so you can be home for life's important moments.
Access to ongoing training/development and advancement opportunities to turn your job into a career
Full array of benefits that support you and your family's wellbeing, including paid time off, holidays, medical, dental, vision, tuition reimbursement, 401k, discount programs, and more.
In addition to Sodexo's standard, some locations may offer additional site-specific benefits, including free “shift” meals (and/or allowances/per diems), uniforms, safety shoes, public transportation support and/or parking.
Link to benefits summary
Overall, Sodexo strives to offer comprehensive summaries of our benefits packages and detailed descriptions of the positions candidates are applying for. However, due to the contractual nature of our business, some job duties and employee benefits may vary based on the unit/work location. We encourage you to discuss any questions about Sodexo's benefit offerings during the interview process.
Who we are:
At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.
Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you're happy at work. This is why we embrace culture and belonging as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. Should you need assistance with the online application process, please complete this form.
Information Technology Assurance Specialist
Los Angeles, CA job
MANTECH seeks a motivated, career and customer-oriented Information Technology Assurance Specialist III to join our team in El Segundo, CA.
The Information Technology Assurance Specialist's primary function is working with Special Access Programs (SAPs) supporting SMC Directorates and/or AFSPC Operational Units. The position will provide “day-to-day” support for Collateral, Sensitive Compartmented Information (SCI) and Special Access Program (SAP) activities.
Responsibilities include but are not limited to:
Establish complex operational software configuration controls and system interfaces for computer system(s) assigned.
Maintain file servers, Firewalls, network access, Security Monitoring Systems and system documentation as required.
Analyze and troubleshoot system anomalies to ensure optimum equipment performance.
Prepare system for operational use and support operational tests.
Review, prepare, and update AIS accreditation packages, notify customer when changes occur that might affect AIS accreditation/certification, perform AIS self-inspections, identify AIS vulnerabilities and implement countermeasures, and ensure AIS and network nodes are operated, maintained, and disposed of in accordance with security policies and practices.
Provide security coordination and review of all system test plans, guest networks Client Support, Help Desk & troubleshooting, and Personal-Issue Laptop Support.
Perform VTC System Administration, Scheduling, & Configuration, Account Creations, changes, & deletions, Hardware/Software System Configuration, upgrades and modifications, Media Control & Accountability, and COMSEC account/equipment management.
Minimum Qualifications:
Bachelor's degree in a related field or 4 additional years of equivalent experience will be considered in lieu of degree.
8+ years total related experience
6+ years of relevant SCI experience.
Must have CompTIA Sec + certificate as outlined in DoD Directive 8570.01-M for Information Assurance Technician Level 2 and Information Assurance Manager Level 1 within 6 months of the date of hire.
Must complete training on Joint Security Implementation Guidance (JSIG) and Risk Management Framework (RMF) Information Security Continuous Monitoring (ISCM) (if supported organization requires development of AIS accreditation packages).
Willingness to travel with the scope of the Program's Area of Responsibility (AOR) (note- could be extensive and will include both air and ground transportation).
Preferred Qualifications:
3+ years of SAP related experience highly desired.
Working knowledge of Local Area Network (LAN) and Wide Area Network (WAN) technologies and data backup technologies to include communication security (COMSEC) integration.
Working knowledge of JAFAN 6/0, DCID/JAFAN 6/3, DCID/JAFAN 6/9, and Joint DODIIS/Cryptologic SCI Information Systems Security Standards, Common Criteria, and System Security Policy as they relate to C&A for Legacy systems.
Working knowledge and current relevant experience with PL1 & PL2 systems; experience with PL3 & PL4 cross domain solutions desired.
Clearance Requirements:
Current Top- Secret Clearance with SCI Eligibility
Eligibility for access to Special Access Program Information
Willingness to submit to a Counterintelligence polygraph
Physical Requirements:
Must be able to remain in a stationary position 50%.
Needs to occasionally move about inside the office to access file cabinets, office machinery, etc.
Constantly operates a computer and other office productivity machinery, such as a calculator, machine and computer printer.
Frequently communicates with co-workers, management and customers, which may involve delivering presentations. Must be able to exchange accurate information in these situations.
Personnel Security Specialist
Los Angeles, CA job
MANTECH seeks a motivated, career and customer-oriented Personnel Security Specialist II to join our team in El Segundo, CA.
The Personnel Security Specialist's primary function is to handle personnel security functions in support of the customer's facility and organization. The position will provide “day-today” PERSEC services for Collateral, Sensitive Compartmented Information (SCI) and Special Access Program (SAP) activities.
Responsibilities include but are not limited to:
Build and Maintain tracking spreadsheets/databases for customer PERSEC activities.
Provide support for the security awareness and education programs.
Perform miscellaneous administrative support functions as directed by the contractor site lead and/or the Government Security Representative.
Review, track, and monitor security clearance processing activities with appropriate government personnel to achieve appropriate clearance actions.
Conduct Defense Central Index of Investigations (DCII), Joint Personnel Access System (JPAS), and SAPNP reviews of candidates being submitted for SAP access.
Perform data entry and record checks in the Joint Access Database (JADE) and maintain all customer sponsored personnel access information.
Receive and/or transmit classified visit requests as necessary to meet customer needs.
Minimum Qualifications:
Bachelor's degree; an additional 4 years of experience may be considered in lieu of degree.
6 + years of related experience.
4 + years of relevant SCI experience.
Must be familiar with security policy/manuals and the appropriate ICDs/JAFANs/DOD Manuals and other guiding policy documents.
Preferred Qualifications:
2+ years of SAP-related experience.
Clearance Requirements:
Current Top Secret Clearance with SCI Eligibility.
Eligibility for access to Special Access Program Information.
Willingness to submit to a polygraph.
Physical Requirements:
Must be able to remain in a stationary position 50%.
Needs to occasionally move about inside the office to access file cabinets, office machinery, etc.
Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine and computer printer.
Frequently communicates with co-workers, management and customers, which may involve delivering presentations. Must be able to exchange accurate information in these situations.
Amazon Package Delivery Driver - Earn $15.00 - $18.00/hr
Nacogdoches, TX job
Amazon delivery partner opportunity - Earn $15.00 - $18.00/hr
What is Amazon Flex?It's simple! Use your vehicle and smartphone to earn extra money delivering with a brand you trust. With Amazon Flex, you only deliver when you want to. Amazon Flex pays delivery partners for completing delivery blocks. When you schedule a block, you'll know when you're delivering, for how long, and how much you can earn before you begin. No experience necessary. Choose the delivery blocks that fit your schedule, then get back to the things you enjoy most.
Deliver. Earn. Achieve. Repeat.
Whether you're saving up for something special or just want some extra money for day-to-day expenses, most drivers earn $15.00 - $18.00 an hour* delivering packages. You also get to choose which weekday(s) you get paid. You can decide to get paid every day to get your money faster, or pick just one day so you can streamline your finances.
Make your earnings go further with Amazon Flex Rewards.
With Amazon Flex Rewards, you have access to perks that include cash back and exclusive savings on essential items you may need as an Amazon Flex delivery partner. From tires, fuel and auto services to slip-resistant shoes - plus tools to help navigate insurance, expenses, and taxes - there are plenty of ways to save money and time.
Deliver smiles, backed by Amazon.
Packages make great passengers. Start delivering today.
*Most drivers earn $15.00 - $18.00 an hour. Actual earnings will depend on your location, any tips you receive, how long it takes you to complete your deliveries, and other factors.
Self-employed / No-contract
Who can deliver with Amazon Flex? You must be 21 years old, have a valid U.S. driver's license, access to a mid-sized or larger vehicle, and have an iPhone or Android smartphone.
Questions?Contact Amazon Flex Driver Support at ************ (5 a.m. - 7 p.m. PT) or click “apply” below to learn more.
Centralized Scheduler
Mount Kisco, NY job
Opportunities with Optum in the Tri-State region (formerly CareMount Medical, ProHEALTH New York and Riverside Medical Group). Come make a difference in the lives of people who turn to us for care at one of our hundreds of locations across New York, New Jersey and Connecticut. Work with state-of-the-art technology and brilliant co-workers who share your passion for helping people feel their best. Join a dynamic health care organization and discover the meaning behind Caring. Connecting. Growing together.
Gastroenterology Office part of Optum, has an immediate opening for a friendly, patient focused and detailed oriented Centralized Scheduler to join our team. The Centralized Scheduler is responsible for the completion of set processes and protocols. Works cooperatively with all members of the care team to support the vision and mission of the organization, deliver excellent customer service and adhere to Lean processes. Supports the teams in meeting financial, clinical and service goals.
Schedule: Monday through Friday a 40-hour work week to be determined by the supervisor between the hours of 8:30 am to 5:30 pm.
Location: 110 South Bedford Road, Third Floor, Mount Kisco, New York 10549
Primary Responsibilities:
Greets patients, family members and guests with a friendly smile
Obtain accurate and updated patient information, such as name, address and insurance information
Perform insurance verification on the date of service
Scheduling appointments and procedures in an organized and efficient manner
Answering incoming and outgoing telephone calls promptly and courteously
Follow the Payment Security policy and procedures according to Optum Medical guidelines
Ability to maintain a work queue list- complete any pending actions i.e. referrals, scheduling appointments
Check In and Check Out patients
Perform referral documentation promptly
Performs certain follow-up services for patients in a prompt and courteous manner, such as scheduling specialist appointments, scheduling follow-up appointments and obtaining copies of lab results or specialist reports
Adhere to the standards identified via Sparq regarding Optum Employee Policies
Work cohesively with fellow employees to achieve specific team goals
Comfortable working in high pace environment
Participate in planning, coordinating, and implementing care in conjunction with the multidisciplinary team in accordance with the Plan of Care
Assure the continuity of care through scheduling and tracking systems
Provide effective communication to patient / family team members and other health care professionals as evidenced by documentation, case conferences, communication notes, and evaluations
Comply with administrative policies to ensure quality of care
All employees are expected to keep abreast of current medical requirements relevant to their position, which includes maintaining patient confidentiality and abiding by all HIPAA and OSHA requirements
Crosstrain and help in other locations if needed
Performs other duties as assigned
What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include:
Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
Medical Plan options along with participation in a Health Spending Account or a Health Saving account
Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
401(k) Savings Plan, Employee Stock Purchase Plan
Education Reimbursement
Employee Discounts
Employee Assistance Program
Employee Referral Bonus Program
Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)
More information can be downloaded at: *************************
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
High School Diploma/GED (or higher)
1+ years of computer proficiency experience (multi-tasking through multiple applications including Microsoft Outlook, Excel and Word)
1+ years of customer service or healthcare related experience
Ability to travel to other offices if needed
Preferred Qualifications:
Experience working with an electronic health record
Knowledge of medical terminology
1+ years of experience working in a front office medical position performing duties such as scheduling appointments, checking patients in/out, insurance verification, collecting co-pays and maintaining medical records
Soft Skills:
Ability to work independently and maintain good judgment and accountability
Demonstrated ability to work well with health care providers
Strong organizational and time management skills
Ability to multi-task and prioritize tasks to meet all deadlines
Ability to work well under pressure in a fast-paced environment
Excellent verbal and written communication skills; ability to speak clearly and concisely, conveying information in a manner that others can understand, as well as ability to understand and interpret information from others
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16.00 to $27.69 per hour based on full-time employment. We comply with all minimum wage laws as applicable.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
#RPO #RED
Auto-ApplyBusiness Process SME
Cooksville, IL job
Experience in writing user stories in the proper user story formats Seeking a Business Process Subject Matter Expert (SME) to lead process analysis, design, optimization, and governance efforts.
The SME will partner with business stakeholders, IT, and project teams to translate strategic objectives into efficient and compliant end-to-end processes that improve effectiveness, reduce risk, and enable automation.
Key responsibilities
Act as the primary business authority on end-to-end processes within the assigned domain, providing deep operational knowledge and decision support.
Analyze current-state processes to identify inefficiencies, bottlenecks, compliance gaps, and opportunities for automation or cost reduction.
Design and document future-state processes, detailed process maps, policies, procedures, and standard operating procedures (SOPs).
Define business requirements, acceptance criteria, and process KPIs to support solution delivery, automation, and continuous improvement.
Collaborate with stakeholders to prioritize process changes, build business cases, and estimate benefits and risks.
Work closely with IT, solution architects, and developers to ensure technical solutions align with business needs and process design.
Support implementation of process changes, including testing, training, and adoption activities; validate that solutions meet business requirements.
Establish and maintain process governance, controls, and compliance standards; monitor process performance and lead remediation where needed.
Mentor and enable process owners and frontline teams to sustain improvements and incorporate best
Executive Editor, HCP Omnichannel Content
Atlanta, GA job
**Please only local candidates to Atlanta GA
83738
TSR is a premier National U.S. Staffing company with over 50 years of staffing excellence.
Our client, a leading medical publishing company is hiring an Executive Editor, HCP Omnichannel Content for a 6+ months RTH contracting assignment.
Must have skills:
Bachelors degree in Journalism, Communications, Marketing, Design or a related field
Minimum of 3 years of experience in digital content ideation and development
Strong storytelling skills and creative thinking about how to engage audiences
Understanding of how to use AI to help drive optimal creation
Experience with a variety of content types: text, imagery, multimedia, interactive and channel-drive types (e.g., social)
Deep knowledge of health and medical topics, ideally with some familiarity with healthcare professional needs
Preferred skills:
Demonstrated strong content judgement
Advanced editing and storytelling skills
Curiosity about audiences, ideas and information
Ability to interpret and explain statistical data
Pay: $47-48/hour W2
Location: Atlanta GA (hybrid)
Responsibilities:
The editor ideates and creates tests of omnichannel content to support our audience-first strategy, with a primary focus on engaging healthcare professionals (HCPs)
This position also helps maintain successful omnichannel content tests with ongoing content, ensuring performance stays stable or grows
This position partners tightly with our marketing innovation team to ideate and execute our ideas for attracting and engaging audiences across our channels and platforms
The ideal candidate has strong creative abilities, excellent communication and organizational skills, and an understanding of medicine and science
Adept at managing multiple projects and changing priorities and working within a matrixed organization
Strategic Patent Litigator for Global IP
Washington, DC job
A leading technology company is seeking a Patent Litigator in Washington DC. The successful candidate will have over 5 years of major law firm or in-house patent litigation experience. Responsibilities include formulating strategy, providing legal counsel, and managing patent cases. This role offers a competitive salary range of $180,300 to $271,300, along with comprehensive benefits and opportunities for professional development.
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Director of Customer success - Life sciences
Santa Rosa, CA job
Looking for a workplace where people realize their full potential, are recognized for the impact they make, and enjoy the company of the peers they work with? Welcome to Zensar! Read on for more details on the role and about us.
Job Title: Director -Customer Success - Life sciences
Location: Redwood city, CA
Position type: Fulltime
What's this role about?
The Director of Customer Success will lead a high-performing team dedicated to ensuring exceptional client experiences and driving measurable outcomes for life sciences organizations. This role is pivotal in building long-term strategic client-partnerships, maximizing customer value, and supporting business growth through proactive engagement and consultative guidance.
*Description for Internal Candidates
Key Responsibilities:
Customer Relationship Management:
Act as the voice of the customer internally, to influence service & operational enhancements
Serve as the executive sponsor for key accounts
Set and maintain client expectations
Ensure alignment between client objectives and service delivery
Build and maintain strong relationships with senior stakeholders
Strategic Leadership:
Develop and execute a comprehensive customer success strategy aligned with organizational goals.
Partner with Sales, Delivery & Operations teams to ensure seamless onboarding, delivery/adoption, and retention.
Leverage data-driven insights to identify trends, risks, and opportunities for upsell and cross-sell.
Operational Excellence:
Implement scalable processes and tools to improve efficiency and customer experience.
Establish KPIs and performance metrics to measure service performance and customer satisfaction.
Establish the client-governance model and lead facilitation of quarterly business reviews with the client
Drive continuous improvement initiatives across the customer lifecycle.
Measurable KPIs:
Revenue Growth from Existing Accounts: Drive 10-20% YoY growth through upsell/cross-sell initiatives.
Customer Health Score: Maintain an average health score of 8/10 or higher across all accounts.
Client Team Performance: Achieve 100% completion of quarterly success plans and maintain employee engagement scores above 80%.
Qualifications:
Education:
Bachelor's degree in Life Sciences, Business, or related field; advanced degree (MBA, MS) preferred.
Experience:
10+ years in Customer Success, Account Management, or Consulting within the life sciences industry.
10+ years in Pharmaceutical or Life Sciences industry.
10+ years providing IT-related services or performing IT-related functions within Life Sciences industry
Proven track record of managing enterprise-level clients and delivering measurable business outcomes.
Strong leadership experience with ability to build and scale teams.
Skills:
Deep understanding of pharmaceutical/biotech market dynamics and regulatory environment.
Exceptional written & verbal communication, negotiation, and executive presence.
Analytical mindset with proficiency in CRM and customer success platforms
Advantage Zensar
We are a digital solutions and technology services company that partners with global organizations across industries to achieve digital transformation. With a strong track record of innovation, investment in digital solutions, and commitment to client success, at Zensar, you can help clients achieve new thresholds of performance. A subsidiary of RPG Group, Zensar has its HQ in India, and offices across the world, including Mexico, South Africa, UK and USA.
Zensar is all about celebrating individuality, creativity, innovation, and flexibility. We hire based on values, talent, and the potential necessary to fill a given job profile, irrespective of nationality, sexuality, race, color, and creed. We also put in policies to empower this assorted talent pool with the right environment for growth.
At Zensar, you Grow, Own, Achieve, Learn.
Learn more about our culture: *****************************************
Ready to #ExperienceZensar?
Begin your application by clicking on the ‘Apply Online' button below.
Be sure to have your resume handy!
If you're having trouble applying, drop a line to ******************.
Manual QA Tester
New York, NY job
QA Tester with primarily Manual testing expertise and the ability to put together a test plan needed for a
1 year contract
role
HYBRID 3 day
s a week to downtown NYC
P&C insurance experience is ideal.
This role is suitable for 2-5 years of experience maximum
Interview and start asap
No 3rd Party Candidates will be Considered
Job Description:
The Junior QA Analyst will contribute to the quality assurance lifecycle by executing manual test cases, validating system functionality, and documenting defects with clarity and precision. This role includes reviewing requirements, developing detailed test plans and test cases, and supporting cross-functional workstreams to ensure high-quality delivery. The ideal candidate is detail-oriented, highly organized, and eager to grow their skills in QA, data-focused initiatives, and P&C insurance processes.
Key Responsibilities:
Execute manual test cases for web, mobile, and data-driven applications
Assist in creating and maintaining test plans, test cases, and supporting QA documentation
Validate data journeys, data transformations, and end-to-end workflows across systems
Identify, document, and track defects using standard QA tools
Participate in workstreams involving business requirements, data pipelines, and P&C insurance workflows
Collaborate with developers, product owners, data teams, and senior QA resources
Support functional, regression, integration, and user acceptance testing efforts
Review requirements and acceptance criteria for clarity, accuracy, and testability
Qualifications:
Basic understanding of QA methodologies, SDLC, and manual testing practices
Exposure to data concepts such as data flows, data quality, and data transformations
Familiarity with P&C insurance processes is a plus
Experience with issue-tracking tools (e.g., Jira)
Strong attention to detail, analytical thinking, and documentation skills
Ability to work within structured processes and cross-functional workstreams
Vertex Solutions Inc. is an Equal Opportunity Employer and does not discriminate on the basis of race, color, creed, national origin, ancestry, religion, age, citizenship, sex, marital or veteran status, disability or handicap, sexual orientation or any other basis prohibited by applicable law.
MIT/WinClient Touch Services Technician (L3)
Chandler, AZ job
Immediate need for a talented MIT/WinClient Touch Services Technician (L3). This is a 03+ months contract to hire opportunity and is located in Chandler, AZ(Onsite). Please review the job description below and contact me ASAP if you are interested.
Job ID: 25-94822
Pay Range: $17 - $18/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
Key Responsibilities:
Factory Computing Support
Troubleshoot and repair software/hardware issues at the system, module, and component levels.
Support Windows-based factory equipment and related infrastructure.
Collaborate with IT Networks, Windows teams, GOS Service Desk, and Process Integration (PI) for cross-functional troubleshooting.
Parts & Inventory Management
Assist with ordering, forecasting, stocking, and proper disposal of computing hardware.
Maintain accurate documentation and communication regarding parts usage.
Customer & Team Interaction
Communicate effectively with internal customers, Client technicians, and hardware/software specialists.
Provide excellent customer service and clear written/verbal communication.
Server Install Support
Rack and mount servers in datacenter environments.
Connect network cables and perform cable management.
Configure iLO based on documented procedures.
Perform basic hardware/software troubleshooting.
Patch servers and client systems as required.
Network Physical Touch (Smart Hands) Support
Provide onsite Level 1 physical touch support in coordination with remote L2/L3 teams.
Replace cabling or hardware components to resolve incidents and service requests.
Assist data center teams with daily infrastructure deployments within SLA.
Perform rack & stack installations for network and server equipment.
Manage cabling installations, removals, and pathway systems (TOR switches, cable trays).
Move network gear and communications hardware as needed.
Key Requirements and Technology Experience:
Must have skills ["Windows Client Support", "Hardware Troubleshooting", "Factory IT Support", "Datacenter Smart Hands", "WinClient Support", "Windows Imaging", "Server Rack & Stack", "Network Cabling", "Electro-Mechanical Troubleshooting", "Cleanroom/Manufacturing IT Support"]
Experience: 3-5 years of technical experience preferred.
Technical Skills:
Windows imaging and intermediate Windows OS troubleshooting.
Knowledge of Windows 10/11 and Microsoft Outlook, Excel, Word.
Basic networking and datacenter hardware familiarity.
Physical Requirements:
Ability to lift up to 50 lbs independently.
Ability to walk, sit, stand, crawl, kneel for extended periods.
Comfortable working in hot enclosed environments (data center hot aisles).
Ability to climb ladders and work at heights.
Work Style:
Ability to work independently or in teams of 3-4.
Strong ownership mindset with the ability to multitask and prioritize.
Flexibility in a dynamic factory environment.
Preferred:
Cleanroom experience.
Technical certifications (optional).
Associate degree or certification in a technical discipline preferred.
Equivalent hands-on experience accepted.
Technical certifications are a plus.
Our client is a leading IT Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.
Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.
Associate Project Manager
Naperville, IL job
Agilant Solutions is seeking an Associate Project Manager to join our team. In this role, you will support the Senior Manager, PMO and collaborate with cross-functional teams to help ensure successful project delivery. You will assist with coordinating project activities, communicating with stakeholders, monitoring timelines, and keeping project documentation organized and up to date. This is an excellent opportunity for someone who is eager to learn, grow, and contribute to meaningful initiatives.
Job Requirements
Assist the Project Manager with planning and executing projects using Agile methodologies.
Coordinate project tasks, schedules, and cross-team handoffs.
Communicate with team members, stakeholders, and clients to help ensure project requirements are clear and met.
Monitor project timelines and budgets and flag potential delays or risks.
Track project progress and provide regular updates to the project team and stakeholders.
Ensure project documentation is accurate, organized, and maintained throughout the project lifecycle.
Assist with identifying risks, managing issues, and documenting scope changes.
Participate in project meetings and contribute input, next steps, and follow-up items.
Help maintain project plans, timelines, and task boards (e.g., Jira, ADO, or similar tools).
Support the project team with coordination, communication, and task management to help keep work moving forward smoothly.
Personal Skills
Strong communication and interpersonal skills with a proactive approach to sharing updates.
Excellent organizational skills and high attention to detail.
Ability to manage multiple tasks and prioritize effectively.
Comfortable working independently and within a team environment.
Willingness to learn, take direction, and expand responsibilities over time.
Clear and concise verbal and written communication skills, especially when documenting tasks or project details.
Positive attitude, accountability, and a problem-solving mindset.
Professional Experience
Bachelor's degree in a relevant field or equivalent experience.
1-2 years of project management or related experience.
Familiarity with project management tools (e.g., Jira, ADO, Smartsheet, Trello, or similar).
Basic understanding of Agile methodologies and software development lifecycles.
Proficiency in Microsoft Office, especially Excel and PowerPoint.
Compensation
45k-52k per year
16 paid days off and 10 paid holidays per year
Comprehensive benefits including Health, Dental, Vision, Life Insurance, and 401(k)
Paid training and advancement opportunities
Equal Opportunity
True Solutions, Inc is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. All employment is decided based on qualifications, merit, and business need.
Content Author - CMS
Sunnyvale, CA job
Austin, TX or Sunnyvale, CA
As a Content Author, you'll be responsible for the hands-on execution, validation, and maintenance of multilingual web content across our website using our Content Management System (CMS),Digital Asset Management (DAM); and custom web tools.
Working closely with different cross functional teams and EPMs,
Experience on localization, you'll implement requested updates to web content.
Your day to day responsibilities including authoring, validating, submitting content for localization, uploading and organize assets, and performing validations across browsers and devices to ensure a consistent high quality user experience.
You'll also troubleshoot issues within the CMS, including component behavior, layout problems, and any publishing errors, applying your attention to detail and platform expertise to ensure content is accurate, consistent, and delivered on schedule.
Incident Manager
Santa Clara, CA job
Job Title: Incident Manager
Employment Type: Full-Time
About the job
We are seeking an experienced Incident Manager who is responsible for overseeing the lifecycle of IT incidents within the ServiceNow platform, ensuring rapid restoration of services, minimizing business impact, and maintaining high service quality. This role demands strong leadership, coordination, and communication skills to manage high-pressure situations and drive continuous improvement.
Who we are
iOPEX is a new-generation Digital services provider offering optimized Digital Engineering, Operations and Studio services. We are process innovators focused on extracting the best out of the investments that clients have already made. At iOPEX, we help companies realize that golden ratio where their technology and business are in complete synergy, making the company greater than the sum of its parts. Founded in 2009, the demand for our specialized process optimization and digital engineering services has helped us grow 60% YoY. We have over 3,000 employees across multiple offices in Americas, Europe and Asia.
Key Responsibilities:
Incident Management:
Monitor, detect, and log incidents using ServiceNow.
Classify and prioritize incidents based on impact and urgency.
Lead and coordinate resolution efforts for P1 and P2 incidents.
Ensure timely escalation and assignment to appropriate support teams.
Maintain a general overview of incidents, focusing on restoration via workarounds or permanent fixes.
Communication & Coordination:
Act as the central point of contact during major incidents.
Provide regular updates to stakeholders, including executives, technical teams, and business units.
Facilitate knowledge transfer and hand-offs during major incidents.
Root Cause Analysis & Reporting:
Oversee post-incident reviews and root cause analysis (RCA).
Generate incident reports, trend analysis, and performance metrics.
Ensure completeness and accuracy of closed incidents.
Process & Platform Improvement:
Provide feedback to improve ServiceNow workflows and platform capabilities.
Refine incident management policies and procedures.
Collaborate with Problem, Change, and Release Management teams.
Team Leadership & Training:
Mentor and train incident analysts and support staff.
Promote best practices and continuous learning within the team.
Qualifications:
8+ years of experience in IT Incident Management, preferably in large-scale enterprise environments.
Strong understanding of SaaS GTM processes ( Lead to Order)
Strong hands-on experience with ServiceNow ITSM platform.
Solid understanding of ITIL framework (Incident, Problem, Change Management).
ITIL v3/v4 Foundation certification preferred.
Excellent communication, coordination, and stakeholder management skills.
Ability to lead cross-functional teams under pressure.
Preferred Skills:
Familiarity with monitoring tools and automation in incident detection.
Strategic thinking and adaptability in dynamic environments.
Fashion Designer
New York, NY job
Designer - Women's Sleep and Intimates
**Portfolio Required
(Hybrid - Manhattan)
The Designer will be responsible for supporting the design and development of new and existing products. This position assists in executing the style, appearance, and fit characteristics of apparel categories, contributing to both seasonal concepts and continuous product improvement. The Designer works under close direction and often receives task-based assignments rather than full ownership of a product line, while still performing some original concept development.
Key Responsibilities
Assist in creating product designs through sketching, CAD illustration, fabric research, and concept development
Contribute to the identification and selection of key fabrics, colors, prints, patterns, and materials
Shop the retail market to research trends, consumer preferences, and competitive insights
Support the development of prototypes by partnering closely with Technical Design to ensure accurate fit, function, and construction
Maintain design accuracy through clear communication, updated files, and consistent documentation
Collaborate with cross-functional teams throughout the design and development cycle
Utilize PLM tools to manage styles, updates, and technical specifications
Prepare presentations, design boards, sketches, and other visual materials as needed
Qualifications
Bachelor's degree in Design or equivalent experience
2-3 years of professional apparel design experience
Strong understanding of garment construction, fit, and fabrication
Experience supporting multiple categories, including lounge or fully fashioned knitwear preferred
Technical Skills
Strong CAD illustration skills
Tech pack creation with technical knowledge of sleepwear, lounge construction, and fully fashioned knits
Centric PLM proficiency and efficiency
Ability to work under tight deadlines with strong attention to detail
What Stands Out in a Candidate
Demonstrated expertise in tech pack creation and garment construction
Advanced CAD illustration capabilities with a clear, detailed portfolio
Strong PLM (Centric) proficiency
Experience contributing trend-relevant concepts in lounge or fully fashioned categories
Wireless Network Engineer
San Jose, CA job
This role involves designing, deploying, and optimizing enterprise wireless networks utilizing Cisco Meraki and Juniper Mist platforms. The Wireless Design Engineer will lead wireless architecture development, perform wireless surveys, and deliver secure WLAN solutions across various environments, ensuring high performance and scalability.
Onsite Requirements
This role is onsite in Santa Clara, CA, requiring presence five days per week.
Responsibilities
Design, implement, and support enterprise WLAN solutions using Cisco Meraki and Juniper Mist.
Conduct predictive, active, and passive wireless surveys utilizing tools such as Ekahau or AirMagnet.
Develop and maintain wireless architecture documentation including high-level and low-level designs.
Perform RF design, channel planning, and power tuning to optimize performance and capacity.
Lead wireless network deployments, upgrades, and ongoing optimization processes.
Monitor and troubleshoot wireless networks using Meraki Dashboard and Mist AI analytics.
Implement WLAN security features such as WPA2/WPA3-Enterprise, 802.1X, and RADIUS, along with VLAN segmentation and QoS strategies.
Qualifications
At least 5 years of relevant experience in wireless network design and deployment.
Proven expertise with Cisco Meraki and Juniper Mist wireless platforms.
Experience conducting wireless surveys and RF planning.
Strong understanding of WLAN security protocols, VLAN configuration, and network troubleshooting.
Ability to develop detailed architecture documentation.
Familiarity with wireless monitoring and analytics tools.
Desired Skills
Experience with wireless capacity planning and performance tuning.
Knowledge of additional wireless security standards and network segmentation strategies.
Prior experience working in corporate, campus, or distributed environments.
Business Systems Product Manager
Elk Grove, CA job
This is a direct hire opportunity and hybrid to Elk Grove, CA
Product experience is required.
Microsoft Dynamics experience is required.
Responsibilities - Other duties may be assigned:
· Build, enhance and maintain business systems / solutions used to manage the internal business processes (e.g. billing, subscription services, customer support activities, etc.).
· Work directly with internal customers to perform discovery and requirements gathering activities.
· Write epics and user stories and prioritize backlog based on product strategy and vision.
o Create detailed documentation and requirements that will be used by the system architects, developers and QA team members to make functional changes to the product. The documentation will include technical details related to data updates, API calls, database structure, UI technologies (e.g. Angular), data flows, use cases, etc.
· Work with internal customers and technology teams to gather and analyze internal product feedback.
o Document and analyze product feedback for defects to be remediated and new functionality to be developed.
· Collaborate with the Business leadership to assess, determine and document product development priorities.
· Drive the delivery of valuable, usable and feasible solutions.
o Understand complex systems, functionality, datasets, API services, data flows, etc. so that he/she can identify areas that need further investigation and definition to ensure that product development efforts will result in an effective product for the business.
· Set the vision for product development and create product roadmaps.
· Work with cross-functional teams to align efforts and evangelize the product strategy throughout the organization.
o Communicate competently and confidently in meetings with the teams to gather requirements, elicit information on technical challenges and describe the current and future system functionality.
· Partner with 3rd parties to extend product offerings.
· Assist cross-functional groups with product launch activities including, but not limited to product demos, product training, and support processes.
· Act as a scrum Product Owner in absence of a formal Product Owner.
· Communicate the product strategy, roadmap, deliverables, performance, etc. to stakeholders and C-level employees within the organization.
· Help define product KPIs and participate in the monitoring and reporting of the data.
· Attend release sessions and provide Go/No-Go decision within the process.
· Perform Business Analyst responsibilities in absence of an assigned Business Analyst.
Position Requirements:
· BA/BS Bachelor's Degree
· 3+ years of professional experience in Product Management or Product Development
· 2+ years of managing cross-functional teams
· Demonstrated ability to perform thorough discovery activities, translate information into customer needs and create meaningful requirements
· Professional Agile experience, including story writing and backlog prioritization/management
· Excellent communication and presentation skills
· Experience with Microsoft Dynamics, Zuora, Drupal platform, etc. is a plus