ServiceNow Business Data Analyst
Senior business data analyst job at Intuit
We are seeking an experienced people analyst to join our team of People Data Analysts at Intuit. The team acts as consultants to Intuit leadership and HR COEs to bring insight and stronger actions to how we drive people strategies across Intuit. A core focus on this new role will be to lead the Data & Analytics workstream within the implementation of ServiceNow, thinking end to end how data is created, governed and presented within the platform. This role is critical to supporting Intuit's HR priority: _AI Driven Employee Experiences_ . Having a strong analyst leading work in this space with a strategic understanding of the ServiceNow data ecosystem will enable Intuit to deliver on its customer adoption and operational excellence goals.
**Responsibilities**
This ServiceNow Business Data Analyst will partner with cross-functional teams both from HR and the business to ensure data accuracy, scalability, and actionable insights. This role is expected to execute the following responsibilities:
+ Lead cross-functional ServiceNow data workstreams focused on case analysis, reporting, dashboards, and data governance.
+ Identify and scope advanced analytics and AI use cases within ServiceNow to elevate insights and predictive capabilities.
+ Develop deep understanding of ServiceNow case data, reporting structures, and integrations with data lake tables and marts.
+ Drive analysis from cases to identify trends, friction points, and improvement opportunities.
+ Design dashboards and reporting solutions in ServiceNow to support business leaders and operational teams.
+ Partner with ServiceNow product owners and engineering to ensure data quality, cleanliness, and AI-readiness.
+ Define and implement data governance standards across ServiceNow data domains.
+ Collaborate across PART and other stakeholder groups to share knowledge and build scalable solutions.
**Qualifications**
Success Metrics
+ Delivery and adoption of ServiceNow case dashboards by leadership and stakeholders.
+ Implementation of 3+ advanced analytics or AI use cases leveraging ServiceNow case data.
+ Establishment of data governance framework for ServiceNow analytics.
+ Positive feedback from stakeholders on insights and reporting quality.
+ Demonstrated impact of VOE case analysis on business strategy and employee experience improvements.
Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit : Careers | Benefits (************************************************************* ). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. The expected base pay range for this position is:
Bay Area California $163,000 - $220,500
Southern California $144,000 - 195,000
EOE AA M/F/Vet/Disability. Intuit will consider for employment qualified applicants with criminal histories in a manner consistent with requirements of local law.
IT Business Analyst, AI-Driven Support
Santa Clara, CA jobs
Our Mission At Palo Alto Networks everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we're looking for innovators who are as committed to shaping the future of cybersecurity as we are.
Who We Are
We believe collaboration thrives in person. That's why most of our teams work from the office full time, with flexibility when it's needed. This model supports real-time problem-solving, stronger relationships, and the kind of precision that drives great outcomes.
Job Description
Your Career
As an IT Business Analyst, you will be the strategic force transforming our Customer Support operations through AI, focusing on maximizing efficiency and delivering proactive service via our core platforms.
Architect Intelligent Case Management: Deliver an AI-powered framework built on SFDC Service Cloud and Omnichannel that optimizes the entire support lifecycle, specializing in intelligent case routing and maximizing case deflection through enhanced customer self-service.
Accelerate Operational Responsiveness: Drive significant efficiency improvements and reduce feature time-to-market by embedding AI into core SFDC workflows, maximizing the value of our support technology stack.
This is an in office role in our HQ (Santa Clara, CA)
Your Impact
You will be the functional expert, translating strategic AI goals into actionable requirements and processes, primarily focused on Salesforce Service Cloud.
AI-First Support Strategy & Roadmap: Define, champion, and execute a forward-looking roadmap for IT Customer Experience (CX) products, prioritizing AI to create predictive, proactive, and personalized support experiences.
SFDC Functional Ownership & Design: Own the complete product functional lifecycle from ideation to delivery, crafting precise requirements for Salesforce Service Cloud features like case routing, case deflection, and self-service portals.
KCS, Knowledge & Self-Service Optimization: Lead functional design around Knowledge-Centered Service (KCS) adoption, integrating AI to enhance knowledge health, drive customer self-service, and improve case deflection rates.
Customer Journey Mapping & VoC Integration: Utilize advanced analytics and Voice of the Customer (VoC) data to perform customer journey mapping. Manage the feedback loop with engineering to inform design and prioritize permanent root cause fixes.
Cross-Functional AI Orchestration: Bridge business needs with R&D, IT Architecture, and engineering. Drive the successful integration of AI models (e.g., for case classification) with core systems, especially Omnichannel routing logic, to deploy intelligent solutions.
Predictive Analytics & Proactive Solutions: Leverage machine learning insights from CRM data to identify case trends, proactively prioritizing fixes, and influencing the product backlog to prevent future issues.
Define AI Success Metrics & Optimization: Establish and monitor comprehensive success criteria and functional metrics for AI features within the SFDC environment, including model performance, data quality, case deflection rate, and process ROI.
Qualifications
Your Experience
10+ years of business analysis or product management experience in IT CX, with a demonstrated focus on implementing and optimizing AI-powered solutions.
Bachelor's or Master's degree in Computer Science, Business, or a related field with a strong understanding of AI/ML concepts and their application. MBA degree is a plus.
Deep expertise in Salesforce Service Cloud and Omnichannel routing and configuration, specifically in optimizing case deflection and customer self-service channels.
Proven experience defining requirements for: AI-driven Case Management Systems (SFDC), Omnichannel Optimization, and intelligent Predictive Support Modeling.
Robust technical aptitude with a deep understanding of software development lifecycle, cloud-native architectures, and data requirements for machine learning platforms.
Exceptional communication and presentation skills, with the ability to articulate complex AI product requirements and functional designs to diverse audiences.
Proficiency in Agile/Scrum methodologies, with experience leading refinement sessions and collaborating with engineering teams.
Additional Information
The Team
Working at a high-tech cybersecurity company within Information Technology is a once-in-a-lifetime opportunity. You'll join the brightest minds in technology, creating, building, and supporting tools and enabling our global teams on the front line of defense against cyberattacks.
We're connected by one mission but driven by the impact of that mission and what it means to protect our way of life in the digital age. Join a dynamic and fast-paced team of people who feel excited by the prospect of a challenge and feel a thrill at resolving technical gaps that inhibit productivity.
Compensation Disclosure
The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $126000- $205500/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here.
Our Commitment
We're problem solvers that take risks and challenge cybersecurity's status quo. It's simple: we can't accomplish our mission without diverse teams innovating, together.
We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com.
Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.
All your information will be kept confidential according to EEO guidelines.
Is role eligible for Immigration Sponsorship? No. Please note that we will not sponsor applicants for work visas for this position.
Staff Business Data Analyst
Senior business data analyst job at Intuit
Intuit is looking for an experienced and highly motivated Staff Business Data Analyst to join the Global Sourcing & Procurement (GSP) team. In this role, you will lead the management and optimization of reporting tools, dashboards, and systems that power GSP's insights and operations. You'll collect, analyze, and translate data into actionable insights while implementing best-in-class solutions that enhance user experience and streamline business processes.
The ideal candidate is a data-driven problem solver with a proven track record in developing and maintaining dashboards and reporting tools. You excel at communicating complex information clearly to stakeholders and have a passion for building and managing mission-critical data solutions that drive business impact.
**Responsibilities**
+ Quickly ramp up to develop a deep understanding of the systems, dashboards and reporting tools utilized by the GSP team.
+ Thoughtfully manage a new dashboard & reporting pipeline and build new reporting capabilities for the GSP team as needed.
+ Refine process automation to efficiently compile data from multiple sources and develop reporting methods/dashboards to drive transparency into performance.
+ Enhance and streamline existing GSP reporting tools and capabilities to enable faster and more accurate insights into business performance.
+ Leverage strong analytical skills to identify actionable insights from large datasets, transforming complex data into clear, concise presentations for leadership. Develop impactful reports and presentations that inform decision-making, influence strategy, and drive business growth.
+ Partner across GSP to continuously improve processes and tools to drive scale.
+ Integrate AI capabilities into dashboards and reporting tools to deliver predictive insights and intelligent recommendations to stakeholders; develop AI prototypes.
+ Stay up to date with industry standards and best practices; explore and evaluate new tools and technologies for reporting.
+ Maintain data integrity, confidentiality and availability by strictly adhering to data stewardship principles and guidelines.
+ Manage complex processes and ambiguous situations while collaborating with multiple individuals and teams.
+ Communicate effectively in both verbal and written form with business partners.
**Qualifications**
+ 7+ years of experience working in data, analytics or other relevant roles.
+ Bachelor's degree in mathematics, Statistics, or a related field.
+ Demonstrated experience with Qlik Sense is required, including developing and managing data visualizations and dashboards. Familiarity with other modern reporting tools such as AWS Quicksight is a plus, along with a willingness to learn and implement new software.
+ Efficient in handling large-scale datasets and proficient in using data manipulation tools and databases (SQL, NoSQL).
+ Experience with requirements gathering and process documentation.
+ Excellent analytical and problem-solving skills, with attention to detail and a high degree of accuracy.
+ Experience leveraging AI and machine learning tools to automate analysis, generate insights, or improve data-driven decision making.
+ High degree of organization, individual initiative, intellectual curiosity, personal accountability, and a commitment to driving results in a fast-paced environment while managing multiple priorities simultaneously.
+ Well-rounded interpersonal and communication skills with the capacity to build strong relationships and collaborate with multiple stakeholders.
Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit : Careers | Benefits (************************************************************* ). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. The expected base pay range for this position is:
EOE AA M/F/Vet/Disability. Intuit will consider for employment qualified applicants with criminal histories in a manner consistent with requirements of local law.
Business Innovator
Mountain View, CA jobs
**B** **u** **s** **i** **n** **e** **s** **s** **I** **n** **n** **o** **v** **a** **t** **o** **r** Business Strategy Mountain View, CA (HQ) **About X:** X is Alphabet's moonshot factory with a mission of inventing and launching moonshot technologies that could someday make the world a radically better place. We are a diverse group of inventors and entrepreneurs who build and launch technologies that aim to improve the lives of millions, even billions, of people. Our goal: 10x impact on the world's most intractable problems, not just 10% improvement. We approach projects that have the aspiration and riskiness of research with the speed and ambition of a startup. As an innovation engine, X focuses on repeatedly turning breakthrough-technology ideas into the foundations for large, sustainable businesses.
**About the Team:**
This senior role sits within the critical Business Innovation team at X. We partner and embed with our deep-tech project teams to accelerate and transform our moonshots from the earliest and riskiest stages into de-risked, investable ventures. We work with our moonshot projects to build and iterate on their moonshot investment theses, setting the holistic business foundations for successful moonshots. We prove and build our path to the moon through early contact with the real world across market and ecosystem validation, business model and GTM iterative de-risking, product creation, investment readiness, and internal and external partnerships.
**About the Role:**
We are seeking experienced business innovators with deep expertise in business building and commercialisation who are motivated by a passion to change the world for the better.
This role seeks motivated individuals that enjoy working in small, interdisciplinary teams, have a growth mindset, a passion for problem-solving directed at achieving meaningful business and commercial breakthroughs, and are comfortable with uncertainty, exploration, and iteration.
As a Business Innovation team member, you will work closely with several cross-disciplinary teams across the factory, Alphabet and external partners.
**How you will make 10x impact:**
+ Lead market, business, product and partnerships strategy for specific moonshot projects including diving into exciting experiments and shaping key strategic initiatives
+ Roll up your sleeves on projects as an embedded Business Innovation team member with radical collaboration to accelerate our moonshots
+ Apply first principles systems thinking with the ability to set hypotheses and test them in the market with stakeholders and partners to progressively de-risk moonshot projects from a business perspective
+ As 'player-coaches', show up as critical thought partners and co-builders with our project leads
+ Support the investment readiness process for internal ventures preparing to graduate
+ Leverage our convening power and resources at X and Alphabet in your pursuit of accelerating moonshots
**What you should have:**
+ 10 years of professional business experience with a significant focus on deep tech either through entrepreneurship, investing, management consulting or operating in a technical industry
+ Growth mindset with a strong propensity to learn and innovate through proactive problem, market, customer discovery
+ Deep analytical rigour, including demonstrable expertise with financial modelling for market, business and product development strategy. Specifically, deep experience and comfort with:
+ Market discovery and analysis including stakeholder/expert interviews
+ Product marketing analysis (e.g. identifying and translating current unmet needs to moonshot product requirements, identifying target customer/user segments, revenue models and pricing)
+ Go-to-market strategy and sequencing
+ Business financial modeling (e.g. market sizing, unit economics, pro forma P&Ls)
+ Ability to create significant strategic partnerships around early stage technology or ventures including sourcing, building alignment and closing strategic partnerships
+ Strong understanding of deep tech, emerging technologies, and the unique challenges of commercializing research and early technology innovations
+ Exceptional project management with a track record of successful, end-to-end project or deal execution, or entrepreneurial venture-building
+ Outstanding communication and interpersonal skills including ability to effectively communicate both technical and non-technical information to mixed audiences
+ Ability to work effectively, lead through influence, and build strong relationships in a fast-paced, dynamic, and ambiguous environment
**It'd be great if you also had these:**
+ MBA or equivalent strongly preferred
+ Demonstrated ability to de-risk a new product idea from a business perspective
+ Proven entrepreneurial background with experience as a founder or as an early employee at an early-stage startup
+ Hands-on experience designing and executing go-to-market strategies for novel technology products
+ Motivated by purpose and passion; you fall in love with problems, not solutions
The US base salary range for this full-time position is $227,000 - $312,000 + bonus + equity + benefits. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your location during the hiring process.
Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits.
**An Equal Opportunity Workplace**
At X, we don't just accept difference - we celebrate it, we support it, and we thrive on it for the benefit of our employees, our products and our community. We are proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
If you have a disability or special need that requires accommodation, please contact us at
x-accommodation-request@x.team
.
Global Threat Analyst, Business Actions and Risk, GSRS
Sunnyvale, CA jobs
_corporate_fare_ Google _place_ Boulder, CO, USA; New York, NY, USA; +3 more; +2 more **Mid** Experience driving progress, solving problems, and mentoring more junior team members; deeper expertise and applied knowledge within relevant area. _info_outline_
XThe application window will be open until at least December 14, 2025. This opportunity will remain online based on business needs which may be before or after the specified date.
This role may also be located in our Playa Vista, CA campus.
Applicants in the County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
Note: By applying to this position you will have an opportunity to share your preferred working location from the following: **Boulder, CO, USA; New York, NY, USA; Los Angeles, CA, USA; Sunnyvale, CA, USA** .
**Minimum qualifications:**
+ Bachelor's degree or equivalent practical experience.
+ 4 years of experience leading security intelligence and risk mitigation strategies.
+ 2 years of experience analyzing and interpreting data, preparing intelligence and risk analysis, and solving problems impacting threats, vulnerabilities, or risks to the company.
**Preferred qualifications:**
+ 5 years of experience in advanced open source research, investigations, and security risk analysis.
+ 5 years of experience partnering with cross-functional teams and external counterparts to support leaders and build sustainable global programs.
+ Experience in leading and influencing stakeholders without direct authority or organizational familiarity.
+ Experience with envisioning, coordinating, and scoping complex projects or analysis from start to finish.
+ Ability to convey complex analytical findings in clear, concise written/verbal formats, tailoring communication to technical and non-technical audiences.
+ Excellent teamwork and dependability, including effective cross-team collaboration.
**About the job**
Security is at the core of Google's design and development process: it is built into the DNA of our products. The same is true of our offices. You're an expert who shares our seriousness about security and our commitment to confidentiality. You'll collaborate with our Facilities Management team to create innovative security strategies, investigate breaches and create risk assessment plans for the future. You believe that providing effective security doesn't come at the expense of customer service - you will be our bodyguard (and our long lost pal).
Google's Global Security and Resilience Services (GSRS) Global Intelligence's mission is to inform business decisions with trusted security risk analysis to protect Alphabet's people, property, and ideas.
In this role, you will join the Business Actions and Risk team, which is a creative team of analysts who provide forward-looking assessments to a wide range of Google decision-makers and leaders across Alphabet's product areas. You will apply well-honed judgment, security acumen, and open-source research skills to conduct strategic risk assessments, intelligence briefings, and manage vendor performance. This role requires you to have people management skills to build trust across teams, informing your analysis and positioning you as a key partner for security risk insight. You thrive in a dynamic environment with engaging priorities, and are committed to personal and professional growth.
The US base salary range for this full-time position is $102,000-$146,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.
Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more aboutbenefits at Google (************************************* .
**Responsibilities**
+ Assess risk to Google facilities, operations, and personnel across product areas, based on ongoing or future events, to inform security posture and resource allocation to security counterparts.
+ Oversee a team of external vendors, ensuring high-quality intelligence production through quality and performance tracking, and the application of analytic tradecraft.
+ Evaluate, author, and disseminate accurate and timely global intelligence to appropriate stakeholders, ensuring assessments effectively communicate risk based on impact, credibility, and likelihood.
+ Use publicly available sources and advanced open-source research to identify and evaluate potential threats or concerns to Google's people, property, and ideas.
+ Develop, maintain, and continually improve intelligence processes to meet changing business requirements and prevent strategic surprise for business leaders.
Information collected and processed as part of your Google Careers profile, and any job applications you choose to submit is subject to Google'sApplicant and Candidate Privacy Policy (./privacy-policy) .
Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy (******************************************************* ,Know your rights: workplace discrimination is illegal (**************************************************************************** ,Belonging at Google (******************************** , and How we hire (**************************************** .
If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form (*************************************** .
Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also ******************************* and ************************************************************* If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form: ***************************************
Business Systems Analyst, Supply Chain Systems
Sunnyvale, CA jobs
_corporate_fare_ Google _place_ Sunnyvale, CA, USA; Austin, TX, USA **Mid** Experience driving progress, solving problems, and mentoring more junior team members; deeper expertise and applied knowledge within relevant area. _info_outline_ XNote: By applying to this position you will have an opportunity to share your preferred working location from the following: **Sunnyvale, CA, USA; Austin, TX, USA** .
**Minimum qualifications:**
+ Bachelor's degree or equivalent practical experience.
+ 5 years of experience designing and implementing supply chain or logistics systems.
+ 5 years of experience building integrated systems throughout the entire life-cycle (e.g., analyze, design, build, test, implement, and support).
**Preferred qualifications:**
+ 5 years of experience working with cross-functional teams to define requirements and manage technical projects.
+ 5 years of experience in implementing vendor software/building supply chain applications.
+ Experience with data analysis, and domain critical Key Performance Indicators (KPIs) and reporting/dashboarding.
+ Excellent technical process analysis to translate business requirements into comprehensive solution design.
**About the job**
At Google, we work at lightning speed. So when things get in the way of progress, the Business Systems Integration team steps in to remove those roadblocks. The team identifies time-consuming internal processes and then builds solutions that are reliable and scalable enough to work within the size and scope of the company. You listen to and translate Googler needs into high-level technical specifications, design and develop recommended systems and consult with Google executives to ensure smooth implementation. Whether battling large system processes or leveraging our homegrown suite of Google products for Googlers themselves, you help Googlers work faster and more efficiently.
With your technical expertise, you build business applications and influence the design of features that improve the reliability of our applications and systems. You also define the scope of technical projects and oversee execution.
Behind everything our users see online is the architecture built by the Technical Infrastructure team to keep it running. From developing and maintaining our data centers to building the next generation of Google platforms, we make Google's product portfolio possible. We're proud to be our engineers' engineers and love voiding warranties by taking things apart so we can rebuild them. We keep our networks up and running, ensuring our users have the best and fastest experience possible.
The US base salary range for this full-time position is $126,000-$181,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.
Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more aboutbenefits at Google (************************************* .
**Responsibilities**
+ Partner with internal teams to define and implement end-to-end supply chain solutions that improve internal business processes. Integrate third-party products into an Enterprise Resource Planning (ERP) system.
+ Identify, assess, estimate, and solve business issues, where analysis of situations/scenarios or data requires an in-depth evaluation of variable factors including security.
+ Develop, build, and deploy applications using various platforms and technologies tied to specific ERP systems. Work closely with developers to translate business requirements into technical solutions.
+ Define best practices for solution design, solution development, systems configuration, test documentation/execution, issue identification and resolution.
+ Architect innovative solutions to automate business systems. Provides direction for architecture, design, build, and support activities required for enterprise software platforms and drive for excellence, performance, and security.
Information collected and processed as part of your Google Careers profile, and any job applications you choose to submit is subject to Google'sApplicant and Candidate Privacy Policy (./privacy-policy) .
Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy (******************************************************* ,Know your rights: workplace discrimination is illegal (**************************************************************************** ,Belonging at Google (******************************** , and How we hire (**************************************** .
If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form (*************************************** .
Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also ******************************* and ************************************************************* If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form: ***************************************
Global Threat Analyst, Business Actions and Risk, GSRS
Los Angeles, CA jobs
_corporate_fare_ Google _place_ Boulder, CO, USA; New York, NY, USA; +3 more; +2 more **Mid** Experience driving progress, solving problems, and mentoring more junior team members; deeper expertise and applied knowledge within relevant area. _info_outline_
XThe application window will be open until at least December 14, 2025. This opportunity will remain online based on business needs which may be before or after the specified date.
This role may also be located in our Playa Vista, CA campus.
Applicants in the County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
Note: By applying to this position you will have an opportunity to share your preferred working location from the following: **Boulder, CO, USA; New York, NY, USA; Los Angeles, CA, USA; Sunnyvale, CA, USA** .
**Minimum qualifications:**
+ Bachelor's degree or equivalent practical experience.
+ 4 years of experience leading security intelligence and risk mitigation strategies.
+ 2 years of experience analyzing and interpreting data, preparing intelligence and risk analysis, and solving problems impacting threats, vulnerabilities, or risks to the company.
**Preferred qualifications:**
+ 5 years of experience in advanced open source research, investigations, and security risk analysis.
+ 5 years of experience partnering with cross-functional teams and external counterparts to support leaders and build sustainable global programs.
+ Experience in leading and influencing stakeholders without direct authority or organizational familiarity.
+ Experience with envisioning, coordinating, and scoping complex projects or analysis from start to finish.
+ Ability to convey complex analytical findings in clear, concise written/verbal formats, tailoring communication to technical and non-technical audiences.
+ Excellent teamwork and dependability, including effective cross-team collaboration.
**About the job**
Security is at the core of Google's design and development process: it is built into the DNA of our products. The same is true of our offices. You're an expert who shares our seriousness about security and our commitment to confidentiality. You'll collaborate with our Facilities Management team to create innovative security strategies, investigate breaches and create risk assessment plans for the future. You believe that providing effective security doesn't come at the expense of customer service - you will be our bodyguard (and our long lost pal).
Google's Global Security and Resilience Services (GSRS) Global Intelligence's mission is to inform business decisions with trusted security risk analysis to protect Alphabet's people, property, and ideas.
In this role, you will join the Business Actions and Risk team, which is a creative team of analysts who provide forward-looking assessments to a wide range of Google decision-makers and leaders across Alphabet's product areas. You will apply well-honed judgment, security acumen, and open-source research skills to conduct strategic risk assessments, intelligence briefings, and manage vendor performance. This role requires you to have people management skills to build trust across teams, informing your analysis and positioning you as a key partner for security risk insight. You thrive in a dynamic environment with engaging priorities, and are committed to personal and professional growth.
The US base salary range for this full-time position is $102,000-$146,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.
Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more aboutbenefits at Google (************************************* .
**Responsibilities**
+ Assess risk to Google facilities, operations, and personnel across product areas, based on ongoing or future events, to inform security posture and resource allocation to security counterparts.
+ Oversee a team of external vendors, ensuring high-quality intelligence production through quality and performance tracking, and the application of analytic tradecraft.
+ Evaluate, author, and disseminate accurate and timely global intelligence to appropriate stakeholders, ensuring assessments effectively communicate risk based on impact, credibility, and likelihood.
+ Use publicly available sources and advanced open-source research to identify and evaluate potential threats or concerns to Google's people, property, and ideas.
+ Develop, maintain, and continually improve intelligence processes to meet changing business requirements and prevent strategic surprise for business leaders.
Information collected and processed as part of your Google Careers profile, and any job applications you choose to submit is subject to Google'sApplicant and Candidate Privacy Policy (./privacy-policy) .
Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy (******************************************************* ,Know your rights: workplace discrimination is illegal (**************************************************************************** ,Belonging at Google (******************************** , and How we hire (**************************************** .
If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form (*************************************** .
Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also ******************************* and ************************************************************* If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form: ***************************************
Quantitative Business Analyst, YouTube
San Bruno, CA jobs
_corporate_fare_ YouTube _place_ New York, NY, USA; San Bruno, CA, USA **Mid** Experience driving progress, solving problems, and mentoring more junior team members; deeper expertise and applied knowledge within relevant area. _info_outline_ XNote: By applying to this position you will have an opportunity to share your preferred working location from the following: **New York, NY, USA; San Bruno, CA, USA** .
**Minimum qualifications:**
+ Bachelor's degree in Engineering, Mathematics, Quantitative Science, a related technical field or equivalent practical experience.
+ 3 years of experience working in data analytics, consulting, data science, engineering, or a technical operations role.
+ 3 years of experience in statistical problem-solving, and analyzing data sets using SQL or comparable coding.
**Preferred qualifications:**
+ Master's degree in Statistics, Computer Science, Engineering, Mathematics, Data Science, or a related quantitative field.
+ 5 years of experience in the analytics space (e.g., Business Intelligence, Data Science, Business Analyst, etc.).
+ Experience with applied data science concepts and technical skills (e.g., experimentation, statistics, machine learning).
+ Ability to track record of presenting technical solutions and business recommendations to executive stakeholders.
+ Knowledge of the YouTube creator ecosystem.
**About the job**
The YouTube team is responsible for leading global, cross-functional, initiatives to drive the unprecedented growth and health of the YouTube creator and partner ecosystem. The core capabilities of the team include planning and business operations, incentives design and operations, and business strategy and operations for the three regions: Americas, EMEA, and APAC.
As a Quantitative Business Analyst, you will be part of the engine driving the activation of key YouTube products globally and at scale. You will combine investigative expertise with problem-solving to design, evaluate, optimize, and operationalize our central incentives systems. In this role, you will gain direct and frequent exposure to executive leaders as you present your compelling proposals and demonstrate their impact.At YouTube, we believe that everyone deserves to have a voice, and that the world is a better place when we listen, share, and build community through our stories. We work together to give everyone the power to share their story, explore what they love, and connect with one another in the process. Working at the intersection of cutting-edge technology and boundless creativity, we move at the speed of culture with a shared goal to show people the world. We explore new ideas, solve real problems, and have fun - and we do it all together.
The US base salary range for this full-time position is $117,000-$167,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.
Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more aboutbenefits at Google (************************************* .
**Responsibilities**
+ Conduct in-depth analyses and translate data into operational recommendations to help achieve our Objectives and Key Results (OKRs) and product adoption goals. Analyze the outcomes driven by our incentive programs, surface key insights, and propose data-driven recommendations.
+ Design, pilot, and operationalize scaled product activation strategies to drive YouTube's biggest product priorities like shopping, fan funding, podcasts, etc. Identify and execute on opportunity areas for improving YouTube's central scaled incentives system through design levers like pricing, goals, etc.
+ Partner with cross-functional stakeholders in product activation, segmentation, partnerships teams, and technology and insights to drive impact.
+ Navigate YouTube's data warehouse to access and work with relevant data using SQL and other query languages.
+ Practice within the analyst community, leading effective training on development lifecycle, technical infrastructure, modeling, and data concepts.
Information collected and processed as part of your Google Careers profile, and any job applications you choose to submit is subject to Google'sApplicant and Candidate Privacy Policy (./privacy-policy) .
Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy (******************************************************* ,Know your rights: workplace discrimination is illegal (**************************************************************************** ,Belonging at Google (******************************** , and How we hire (**************************************** .
If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form (*************************************** .
Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also ******************************* and ************************************************************* If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form: ***************************************
Business Analyst, New Products, YouTube Trust and Safety
San Bruno, CA jobs
_corporate_fare_ YouTube _place_ San Bruno, CA, USA **Mid** Experience driving progress, solving problems, and mentoring more junior team members; deeper expertise and applied knowledge within relevant area. **Minimum qualifications:** + Bachelor's degree in Engineering, Math, Quantitative Science, or related technical field, or equivalent practical experience.
+ 3 years of experience working in data analytics, management consulting, data science, or a technical operations role.
+ 3 years of experience in statistical problem solving and analyzing data sets using SQL or comparable coding language (e.g. Python, R, Java, C++).
+ Experience working with multiple datasets/data warehouses and use from such data sets using relevant programs and coding.
**Preferred qualifications:**
+ Master's degree in a quantitative field (e.g., Statistics, Computer Science, Engineering, Mathematics, Data Science, etc.).
+ 2 years of experience with designing experiments, developing statistical models, measurement, and identifying business opportunities.
+ Experience working in Trust & Safety Operations.
+ Experience in project management and process optimization with data analytics.
+ Ability to effectively communicate analysis and recommendations across a wide range of non-technical audiences.
+ Excellent verbal, written, and presentation skills with strong attention to detail and experience influencing executive leadership on analytical decision making.
**About the job**
Fast-paced, dynamic, and proactive, YouTube's Trust & Safety team is dedicated to making YouTube a safe place for users, viewers, and content creators around the world to create, and express themselves. Whether understanding and solving their online content concerns, navigating within global legal frameworks, or writing and enforcing worldwide policy, the Trust & Safety team is on the frontlines of enhancing the YouTube experience, building internet safety, and protecting free speech in our ever-evolving digital world.
As a Business Analyst on YouTube Trust and Safety, you'll partner closely with executive and cross-functional stakeholders (Product, Engineering, Policy Development, Operations) to translate critical business questions into data-driven risk assessments and strategic safety insights. You will work with key business partners to architect metrics, build statistical models, and develop automated investigation frameworks that drive decision-making and optimize Trust and Safety investments.
In this role, with your analytical expertise, you will help deliver on YouTube's mission to give everyone a voice, show them the world and build a community. Your role will be critical in upholding the transparency mandate for the YouTube Trust and safety and crafting the best narrative for executives and the outside world.
It is important for you to toggle between the 10,000 foot view of "What is the most meaningful story for outside world" and the 10 foot view of "day-to-day tactical improvements in business performance and its drivers e.g more automation using classifiers, better tools to take violative content down faster". You will help deliver on YouTube's mission to give everyone a voice, show them the world and build a community.
At YouTube, we believe that everyone deserves to have a voice, and that the world is a better place when we listen, share, and build community through our stories. We work together to give everyone the power to share their story, explore what they love, and connect with one another in the process. Working at the intersection of cutting-edge technology and boundless creativity, we move at the speed of culture with a shared goal to show people the world. We explore new ideas, solve real problems, and have fun - and we do it all together.
The US base salary range for this full-time position is $117,000-$167,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.
Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more aboutbenefits at Google (************************************* .
**Responsibilities**
+ Develop metrics and risk profiling frameworks to ensure safe feature launches across YouTube surfaces. Quantify and assess feature risks and drive right-size Trust and Safety investments.
+ Build automated data pipelines and investigation frameworks to monitor launch safety, detect emerging abuse, and show ops performance. Provide low-latency reporting and sampling strategies for high-risk feature launches.
+ Collaborate with Data Engineering and Product partners to launch broader metrics for new features and influence future roadmap. Contribute to solving technical issues by developing, validating, and documenting new features/solutions.
+ Support leadership with agile, ad-hoc data analysis and presentations. Translate complex business questions into actionable insights and narrate data stories to cross-functional partners.
+ Design, build, and drive actionable insights on metrics that influence business decision-making for TnS's cross-product safety team, synthesizing information to optimize performance and deliver exceptional execution.
Information collected and processed as part of your Google Careers profile, and any job applications you choose to submit is subject to Google'sApplicant and Candidate Privacy Policy (./privacy-policy) .
Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy (******************************************************* ,Know your rights: workplace discrimination is illegal (**************************************************************************** ,Belonging at Google (******************************** , and How we hire (**************************************** .
If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form (*************************************** .
Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also ******************************* and ************************************************************* If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form: ***************************************
ServiceNow Security Organization (SSO) - Associate Security Product Business Analyst Intern
San Diego, CA jobs
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.
Job Description
The ServiceNow Security Organization delivers world-class, innovative security solutions to reduce risk and protect the company and our customers. We enable our customers to migrate their most sensitive data and workloads to the cloud, accelerating our business so that we are the most trusted SaaS provider. We create an environment where our employees are proud to work and can make a positive impact
What you get to do in this role:
* Guide product strategy that sets us up for success as we look to grow to $10B+ in revenue
* Communicate product priorities
* Work with multiple teams to guide projects through development and bring high-quality products to life
* Integrate usability studies, research and market analysis into product requirements to enhance user satisfaction
* Work with multiple teams
* Think strategically, learn fast and communicate with impact.
* Develop multi-mode communications that convey a clear understanding of the needs of different audiences
Qualifications
To be successful in this role you have:
* Current enrollment in a full-time Bachelor's program in Computer Science or a related discipline at an accredited university.
* Graduating December 2026, or later
* Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
* The discipline to focus on high impact activities
* Experience defining and capturing product requirements and transforming them into a product roadmap
* Deep curiosity about customer needs, and desire in building customer relationships and delivering customer-centric solutions
For positions in this location, we offer a base pay of $47.82/hr, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.
Additional Information
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact ***************************** for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. 2025 Fortune Media IP Limited. All rights reserved. Used under license.
ServiceNow Security Organization (SSO) - Associate Security Product Business Analyst Intern
San Diego, CA jobs
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500 . Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.
The ServiceNow Security Organization delivers world-class, innovative security solutions to reduce risk and protect the company and our customers. We enable our customers to migrate their most sensitive data and workloads to the cloud, accelerating our business so that we are the most trusted SaaS provider. We create an environment where our employees are proud to work and can make a positive impact
**What you get to do in this role:**
+ Guide product strategy that sets us up for success as we look to grow to $10B+ in revenue
+ Communicate product priorities
+ Work with multiple teams to guide projects through development and bring high-quality products to life
+ Integrate usability studies, research and market analysis into product requirements to enhance user satisfaction
+ Work with multiple teams
+ Think strategically, learn fast and communicate with impact.
+ Develop multi-mode communications that convey a clear understanding of the needs of different audiences
**To be successful in this role you have:**
+ Current enrollment in a **full-time Bachelor's** program in Computer Science or a related discipline at an accredited university.
+ **Graduating December 2026, or later**
+ Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
+ The discipline to focus on high impact activities
+ Experience defining and capturing product requirements and transforming them into a product roadmap
+ Deep curiosity about customer needs, and desire in building customer relationships and delivering customer-centric solutions
For positions in this location, we offer a base pay of $47.82/hr, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.
**Work Personas**
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here (************************************************************************************************************************************* . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
**Equal Opportunity Employer**
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
**Accommodations**
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact ***************************** for assistance.
**Export Control Regulations**
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.
ServiceNow Security Organization (SSO) - Associate Security Product Business Analyst Intern
San Diego, CA jobs
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500 . Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.
Job Description
The ServiceNow Security Organization delivers world-class, innovative security solutions to reduce risk and protect the company and our customers. We enable our customers to migrate their most sensitive data and workloads to the cloud, accelerating our business so that we are the most trusted SaaS provider. We create an environment where our employees are proud to work and can make a positive impact
What you get to do in this role:
Guide product strategy that sets us up for success as we look to grow to $10B+ in revenue
Communicate product priorities
Work with multiple teams to guide projects through development and bring high-quality products to life
Integrate usability studies, research and market analysis into product requirements to enhance user satisfaction
Work with multiple teams
Think strategically, learn fast and communicate with impact.
Develop multi-mode communications that convey a clear understanding of the needs of different audiences
Qualifications
To be successful in this role you have:
Current enrollment in a full-time Bachelor's program in Computer Science or a related discipline at an accredited university.
Graduating December 2026, or later
Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
The discipline to focus on high impact activities
Experience defining and capturing product requirements and transforming them into a product roadmap
Deep curiosity about customer needs, and desire in building customer relationships and delivering customer-centric solutions
For positions in this location, we offer a base pay of $47.82/hr, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.
Additional Information
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.
ServiceNow Security Organization (SSO) - Business Continuity Analyst Intern
San Diego, CA jobs
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.
Job Description
The ServiceNow Security Organization delivers world-class, innovative security solutions to reduce risk and protect the company and our customers. We enable our customers to migrate their most sensitive data and workloads to the cloud, accelerating our business so that we are the most trusted SaaS provider. We create an environment where our employees are proud to work and can make a positive impact.
What you get to do in this role:
* Support with conducting Business Impact Analysis (BIA)
* Helping with BIA refresh report
* Updating business continuity plans for business processes
* Helping the team in facilitating business continuity and crisis management tabletop exercises
* Supporting the team with cloud disaster recovery exercise and report
* Support with reviewing site risk assessment process for ServiceNow's critical sites
* Helping with the post exercise review
* Support with coordinating with different resiliency teams (Disaster recovery, crisis management, cloud availability)
* Support with building BCM program training materials
* Understanding of ServiceNow's BCM application
* Support with building BCM AI use cases
Qualifications
To be successful in this role you have:
* Current enrollment in a full-time Master's program in Computer Science or a related discipline at an accredited university.
* Graduating December 2026, or later
* Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
* 2+ years related experience or equivalent combination of education and experience
* Automation knowledge (Python, bash scripting) and experience hardening Linux, Windows, or Mac systems
* Background working with data logging applications (e.g. Splunk)
* Knowledge of vulnerability scanning tools (Qualys, Nessus)
* A defensive security mindset
* Ability to explain complex issues to executives and customers
* GSEC, GCIH, CEH, GCIA or CISSP certifications are a plus
For positions in this location, we offer a base pay of $43.04, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.
Additional Information
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact ***************************** for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. 2025 Fortune Media IP Limited. All rights reserved. Used under license.
ServiceNow Security Organization (SSO) - Business Continuity Analyst Intern
San Diego, CA jobs
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500 . Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.
The ServiceNow Security Organization delivers world-class, innovative security solutions to reduce risk and protect the company and our customers. We enable our customers to migrate their most sensitive data and workloads to the cloud, accelerating our business so that we are the most trusted SaaS provider. We create an environment where our employees are proud to work and can make a positive impact.
**What you get to do in this role:** ** **
+ Support with conducting Business Impact Analysis (BIA)
+ Helping with BIA refresh report
+ Updating business continuity plans for business processes
+ Helping the team in facilitating business continuity and crisis management tabletop exercises
+ Supporting the team with cloud disaster recovery exercise and report
+ Support with reviewing site risk assessment process for ServiceNow's critical sites
+ Helping with the post exercise review
+ Support with coordinating with different resiliency teams (Disaster recovery, crisis management, cloud availability)
+ Support with building BCM program training materials
+ Understanding of ServiceNow's BCM application
+ Support with building BCM AI use cases
**To be successful in this role you have:**
+ Current enrollment in a **full-time Master's program** in Computer Science or a related discipline at an accredited university.
+ **Graduating December 2026, or later**
+ Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
+ 2+ years related experience or equivalent combination of education and experience
+ Automation knowledge (Python, bash scripting) and experience hardening Linux, Windows, or Mac systems
+ Background working with data logging applications (e.g. Splunk)
+ Knowledge of vulnerability scanning tools (Qualys, Nessus)
+ A defensive security mindset
+ Ability to explain complex issues to executives and customers
+ GSEC, GCIH, CEH, GCIA or CISSP certifications are a plus
For positions in this location, we offer a base pay of $43.04, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.
**Work Personas**
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here (************************************************************************************************************************************* . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
**Equal Opportunity Employer**
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
**Accommodations**
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact ***************************** for assistance.
**Export Control Regulations**
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.
ServiceNow Security Organization (SSO) - Business Continuity Analyst Intern
San Diego, CA jobs
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500 . Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.
Job Description
The ServiceNow Security Organization delivers world-class, innovative security solutions to reduce risk and protect the company and our customers. We enable our customers to migrate their most sensitive data and workloads to the cloud, accelerating our business so that we are the most trusted SaaS provider. We create an environment where our employees are proud to work and can make a positive impact.
What you get to do in this role:
Support with conducting Business Impact Analysis (BIA)
Helping with BIA refresh report
Updating business continuity plans for business processes
Helping the team in facilitating business continuity and crisis management tabletop exercises
Supporting the team with cloud disaster recovery exercise and report
Support with reviewing site risk assessment process for ServiceNow's critical sites
Helping with the post exercise review
Support with coordinating with different resiliency teams (Disaster recovery, crisis management, cloud availability)
Support with building BCM program training materials
Understanding of ServiceNow's BCM application
Support with building BCM AI use cases
Qualifications
To be successful in this role you have:
Current enrollment in a full-time Master's program in Computer Science or a related discipline at an accredited university.
Graduating December 2026, or later
Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
2+ years related experience or equivalent combination of education and experience
Automation knowledge (Python, bash scripting) and experience hardening Linux, Windows, or Mac systems
Background working with data logging applications (e.g. Splunk)
Knowledge of vulnerability scanning tools (Qualys, Nessus)
A defensive security mindset
Ability to explain complex issues to executives and customers
GSEC, GCIH, CEH, GCIA or CISSP certifications are a plus
For positions in this location, we offer a base pay of $43.04, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.
Additional Information
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.
Digital Technology (DT) - Business Operations Analyst Intern
San Diego, CA jobs
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.
Job Description
We are seeking a Business Operations Analyst to join our team and support strategic initiatives across the Office of the CDIO. This role is ideal for a Master's student looking to gain hands-on experience in strategy, operations, and analytics. You will work closely with senior leaders and contribute to projects that drive operational efficiency and organizational impact.
What you get to do in this role:
* Partner with the DT Business Operations Lead and leadership team to manage and accelerate operational rhythms and processes for Digital Technology, a global organization of over 1,500 employees.
* Utilize a strong understanding of business processes, services, and technology to identify opportunities for improvement, simplification, standardization, and automation.
* Analyze business performance data and develop insights to inform decision-making.
* Support financial planning, forecasting, and resource allocation processes.
* Create dashboards, reports, and presentations for executive stakeholders.
* Participates in stakeholder communications, sends status reports by preparing materials, facilitating sessions, and documenting outcomes.
Qualifications
To be successful in this role you have:
* Current enrollment in a full-time master's program in Computer Science or a related discipline at an accredited university.
* Graduating December 2026, or later.
* Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
* Highly data-driven, analytical mindset and great attention to detail & passion for data integrity
* What it takes to produce outcomes - technically astute, a solid communicator, intellectually curious, and a fast learner
* Strong analytical and problem-solving skills; proficiency in Excel and data visualization tools (Snowflake and Power BI preferred).
* Excellent communication and stakeholder management skills.
* Ability to work independently and manage multiple priorities in a fast-paced environment.
* Familiarity with enterprise tools (ServiceNow, Power Platform) is a plus.
Additional Information
For positions in this location, we offer a base pay of $32.66/hr, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact ***************************** for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. 2025 Fortune Media IP Limited. All rights reserved. Used under license.
Digital Technology (DT) - Business Operations Analyst Intern
San Diego, CA jobs
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500 . Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.
We are seeking a Business Operations Analyst to join our team and support strategic initiatives across the Office of the CDIO. This role is ideal for a Master's student looking to gain hands-on experience in strategy, operations, and analytics. You will work closely with senior leaders and contribute to projects that drive operational efficiency and organizational impact.
**What you get to do in this role:**
+ Partner with the DT Business Operations Lead and leadership team to manage and accelerate operational rhythms and processes for Digital Technology, a global organization of over 1,500 employees.
+ Utilize a strong understanding of business processes, services, and technology to identify opportunities for improvement, simplification, standardization, and automation.
+ Analyze business performance data and develop insights to inform decision-making.
+ Support financial planning, forecasting, and resource allocation processes.
+ Create dashboards, reports, and presentations for executive stakeholders.
+ Participates in stakeholder communications, sends status reports by preparing materials, facilitating sessions, and documenting outcomes.
**To be successful in this role you have:**
+ Current enrollment in a **full-time master's** program in Computer Science or a related discipline at an accredited university.
+ **Graduating December 2026, or later.**
+ Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
+ Highly data-driven, analytical mindset and great attention to detail & passion for data integrity
+ What it takes to produce outcomes - technically astute, a solid communicator, intellectually curious, and a fast learner
+ Strong analytical and problem-solving skills; proficiency in Excel and data visualization tools (Snowflake and Power BI preferred).
+ Excellent communication and stakeholder management skills.
+ Ability to work independently and manage multiple priorities in a fast-paced environment.
+ Familiarity with enterprise tools (ServiceNow, Power Platform) is a plus.
For positions in this location, we offer a base pay of $32.66/hr, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.
**Work Personas**
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here (************************************************************************************************************************************* . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
**Equal Opportunity Employer**
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
**Accommodations**
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact ***************************** for assistance.
**Export Control Regulations**
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.
Digital Technology (DT) - Business Operations Analyst Intern
San Diego, CA jobs
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500 . Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.
Job Description
We are seeking a Business Operations Analyst to join our team and support strategic initiatives across the Office of the CDIO. This role is ideal for a Master's student looking to gain hands-on experience in strategy, operations, and analytics. You will work closely with senior leaders and contribute to projects that drive operational efficiency and organizational impact.
What you get to do in this role:
Partner with the DT Business Operations Lead and leadership team to manage and accelerate operational rhythms and processes for Digital Technology, a global organization of over 1,500 employees.
Utilize a strong understanding of business processes, services, and technology to identify opportunities for improvement, simplification, standardization, and automation.
Analyze business performance data and develop insights to inform decision-making.
Support financial planning, forecasting, and resource allocation processes.
Create dashboards, reports, and presentations for executive stakeholders.
Participates in stakeholder communications, sends status reports by preparing materials, facilitating sessions, and documenting outcomes.
Qualifications
To be successful in this role you have:
Current enrollment in a full-time master's program in Computer Science or a related discipline at an accredited university.
Graduating December 2026, or later.
Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
Highly data-driven, analytical mindset and great attention to detail & passion for data integrity
What it takes to produce outcomes - technically astute, a solid communicator, intellectually curious, and a fast learner
Strong analytical and problem-solving skills; proficiency in Excel and data visualization tools (Snowflake and Power BI preferred).
Excellent communication and stakeholder management skills.
Ability to work independently and manage multiple priorities in a fast-paced environment.
Familiarity with enterprise tools (ServiceNow, Power Platform) is a plus.
Additional Information
For positions in this location, we offer a base pay of $32.66/hr, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.
Business Planning and Pricing Principal, Google Cloud
San Francisco, CA jobs
_corporate_fare_ Google _place_ New York, NY, USA; Seattle, WA, USA; +3 more; +2 more **Advanced** Experience owning outcomes and decision making, solving ambiguous problems and influencing stakeholders; deep expertise in domain. _info_outline_ XApplicants in San Francisco: Qualified applications with arrest or conviction records will be considered for employment in accordance with the San Francisco Fair Chance Ordinance for Employers and the California Fair Chance Act.Note: By applying to this position you will have an opportunity to share your preferred working location from the following: **New York, NY, USA; Seattle, WA, USA; San Francisco, CA, USA; Sunnyvale, CA, USA** .
**Minimum qualifications:**
+ Bachelor's degree or equivalent practical experience.
+ 11 years of experience in management consulting, product management and strategy, or analytics in a technology company.
+ Experience working with and analyzing data, and managing multiple cross-functional programs or projects.
+ Experience in product strategy, planning, financial analysis, pricing, business generation strategy, performing analysis, commercialization.
**Preferred qualifications:**
+ Master's degree or PhD.
+ Experience with R, SQL, spreadsheets, or similar analytics tools.
+ Experience working with product and engineering teams.
+ Experience in economics.
+ Excellent written and verbal communication skills.
**About the job**
Product and Business Strategy Leaders bring together teams across Google's functions to help products execute optimally. Our team pushes Google to scale at key points that refine our products and infrastructure by executing efficiently, bringing solid business sense and sound judgment, and working effectively across organizational lines.
Our roles often include components of strategy (e.g. analyzing and understanding new trends in the industry, building business plans), operations (e.g. running the cadence of organizations, connecting the operating lines between our functions), and communications. Our team partners with senior leadership to run important functions that cross-cut our existing organizations and deliver high impact projects. We help Engineers, PMs, UX, and all of our other functions to build amazing products that delight our users, and then get those products into their hands.
The US base salary range for this full-time position is $171,000-$254,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.
Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more aboutbenefits at Google (************************************* .
**Responsibilities**
+ Collaborate with Google Cloud's leadership across functions to prioritize and define innovative packaging and pricing architecture for Google Cloud products and services.
+ Create business generation principles, frameworks, and policies at scale across core AI product portfolios.
+ Develop and leverage customer insights to inform business generation strategies.
+ Establish pricing policies and structures across customer segments and channel structures.
+ Leverage policies and structures to ensure business generation and customer loyalty of products and solutions, and use them as a strategic lever to differentiate Google Cloud and drive market disruption.
Information collected and processed as part of your Google Careers profile, and any job applications you choose to submit is subject to Google'sApplicant and Candidate Privacy Policy (./privacy-policy) .
Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy (******************************************************* ,Know your rights: workplace discrimination is illegal (**************************************************************************** ,Belonging at Google (******************************** , and How we hire (**************************************** .
If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form (*************************************** .
Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also ******************************* and ************************************************************* If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form: ***************************************
Business Planning and Pricing Principal, Google Cloud
Sunnyvale, CA jobs
_corporate_fare_ Google _place_ New York, NY, USA; Seattle, WA, USA; +3 more; +2 more **Advanced** Experience owning outcomes and decision making, solving ambiguous problems and influencing stakeholders; deep expertise in domain. _info_outline_ XApplicants in San Francisco: Qualified applications with arrest or conviction records will be considered for employment in accordance with the San Francisco Fair Chance Ordinance for Employers and the California Fair Chance Act.Note: By applying to this position you will have an opportunity to share your preferred working location from the following: **New York, NY, USA; Seattle, WA, USA; San Francisco, CA, USA; Sunnyvale, CA, USA** .
**Minimum qualifications:**
+ Bachelor's degree or equivalent practical experience.
+ 11 years of experience in management consulting, product management and strategy, or analytics in a technology company.
+ Experience working with and analyzing data, and managing multiple cross-functional programs or projects.
+ Experience in product strategy, planning, financial analysis, pricing, business generation strategy, performing analysis, commercialization.
**Preferred qualifications:**
+ Master's degree or PhD.
+ Experience with R, SQL, spreadsheets, or similar analytics tools.
+ Experience working with product and engineering teams.
+ Experience in economics.
+ Excellent written and verbal communication skills.
**About the job**
Product and Business Strategy Leaders bring together teams across Google's functions to help products execute optimally. Our team pushes Google to scale at key points that refine our products and infrastructure by executing efficiently, bringing solid business sense and sound judgment, and working effectively across organizational lines.
Our roles often include components of strategy (e.g. analyzing and understanding new trends in the industry, building business plans), operations (e.g. running the cadence of organizations, connecting the operating lines between our functions), and communications. Our team partners with senior leadership to run important functions that cross-cut our existing organizations and deliver high impact projects. We help Engineers, PMs, UX, and all of our other functions to build amazing products that delight our users, and then get those products into their hands.
The US base salary range for this full-time position is $171,000-$254,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.
Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more aboutbenefits at Google (************************************* .
**Responsibilities**
+ Collaborate with Google Cloud's leadership across functions to prioritize and define innovative packaging and pricing architecture for Google Cloud products and services.
+ Create business generation principles, frameworks, and policies at scale across core AI product portfolios.
+ Develop and leverage customer insights to inform business generation strategies.
+ Establish pricing policies and structures across customer segments and channel structures.
+ Leverage policies and structures to ensure business generation and customer loyalty of products and solutions, and use them as a strategic lever to differentiate Google Cloud and drive market disruption.
Information collected and processed as part of your Google Careers profile, and any job applications you choose to submit is subject to Google'sApplicant and Candidate Privacy Policy (./privacy-policy) .
Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy (******************************************************* ,Know your rights: workplace discrimination is illegal (**************************************************************************** ,Belonging at Google (******************************** , and How we hire (**************************************** .
If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form (*************************************** .
Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also ******************************* and ************************************************************* If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form: ***************************************