Intuit jobs in Tucson, AZ - 41 jobs

Join the Intuit Customer Success team as a Principle Service Delivery Manager in our Expert Network, shaping best in class product support experiences for our high-value customers. Be at the center of growth in our Expert Network, where we're looking for talented individuals to help optimize our greatest resource: our people and processes. You'll be pivotal in delivering an awesome service experience for Quickbooks customers. Support experiences are at the heart of how we win and deliver differentiation in the market. Our approach to customer success is ever-evolving and always focused on achieving the highest levels of customer satisfaction. We do this through customer-focused thinking, which will significantly impact our customer retention and growth, and therefore increase revenue. We are deeply customer obsessed and solve for customer pain through data-driven insights and an innovative mindset. The Expert Network teams are at the core of this as we innovate, experiment, learn, pivot, and scale In this role, you will be a critical contributor within a team that is at the center of creating and delivering world-class customer experiences and an environment that facilitates our experts in doing the best work of their lives. You will be responsible for driving strategic initiatives and operational improvements to deliver world-class customer experiences through our partner network. As a key advocate and voice for customer and expert needs, you will play a crucial role in scaling support to achieve product support and growth targets. You will be accountable for identifying opportunities, driving performance enhancements across multiple partner expert teams with efficiency and rigor, leading change, and advocating for platform improvements. **Responsibilities** + Champion Customer and Expert Experience: Drive initiatives and collaborate with internal and external partners to deliver experiences that resolve customer issues, drive loyalty, and enable revenue growth within the Expert Network. + Optimize Operational Performance: Analyze and improve the operational performance of our Expert Network, contributing to the achievement of experience, financial, and performance targets. + Strategic Thought Partner: Serve as a critical strategic thought partner in improving the product support experience and evolving the role of our product support experts who support our mid-market and accountant customers. + Design Scalable Solutions: Design and implement solutions that drive customer growth and scale across our service offerings. + Foster Innovation: Champion a culture of innovation through experimentation and partner with our continuous improvement and technology teams to remove friction and position our experts to deliver exceptional experiences. + Drive End-to-End Thinking: Collaborate cross-functionally with sales, product, and Customer Success teams, advocating for our customers and experts, and helping to deliver product and services experiences that exceed customer expectations. + Data-Driven Insights: Partner with forecast, demand, and experience teams to analyze data and improve accuracy and precision in our forecast and operational performance. + Financial Acumen: Work with Ops Strategy & Finance Partners to align on operational and financial plans and contribute to delivering to target. + Strategic Direction: Provide thought leadership on the strategic direction and priorities of our GBSG Expert Services organization and contribute to compelling expert talent strategies to exceed our Mid-Market and Accountant expectations. + Process Excellence: Establish and refine robust processes to ensure high-caliber service delivery and performance. + Adapt to Dynamic Growth: Excel in a dynamic growth environment where high-velocity change is seen as an opportunity to grow and innovate. + Leverage Technology: Partner with technology teams to bring the power of the platform to our expert teams, harnessing Intuit Assist, RPA, and the Intuit Expert Platform. + Cultivate Advocacy: Create and promote an "advocacy" culture and mindset across the organization, which places emphasis on delighting customers in everything that we do. **Qualifications** Experience: 8+ years of proven success and significant experience in a fast-paced organization, driving customer-centric operations and initiatives. The ideal candidate is a: + Customer Experience Advocate: Demonstrated ability to remove friction and deliver stellar customer experiences. + Premium Experience Delivery: Experienced in driving delivery for high-value, complex customer groups. + Influence & Collaboration: Proven track record of influencing cross-functional teams and stakeholders without direct authority, fostering strong partnerships, and guiding others. + Boundaryless Leader: Demonstrated cross-functional collaboration experience, partnering to influence different functions at all levels. + Product & Business Acumen: Customer champion with a design mindset and demonstrated strengths in improving or designing new customer and expert experiences. Has developed clear and compelling business cases that support prioritization of work and investments. + Customer Success & Support Expert: Proven ability to contribute to and enhance large-scale customer success teams and foster a high-performance culture in a virtual environment through internal and partner workforce. Experience delivering customer experiences for accountant and mid-market customers a plus. + Change Leader: Experience in a dynamic work environment, managing and executing complex systems and organizational change initiatives. + Communicator: You will be fluent in English and have excellent written and verbal communication skills, including an ability to communicate complex issues simply. Proficient in MS Word, Excel, and PowerPoint. + Education: Bachelor's degree or equivalent practical experience. MBA or focus in Business or Operations Management a plus. Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit : Careers | Benefits (************************************************************* ). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. The expected base pay range for this position is: Southern California: $185,000.00 - 250,000.00 EOE AA M/F/Vet/Disability. Intuit will consider for employment qualified applicants with criminal histories in a manner consistent with requirements of local law.

* This is a 6 month seasonal role* The Live Expert Service Desk Supervisor's role is to oversee the Service Desk staff and ensure that end users are receiving the appropriate assistance. This includes the responsibility of managing all procedures related to the identification, prioritization, and resolution of end-user help requests, including the monitoring, tracking, and coordination of Service Desk functions. The Service Desk Supervisor will also contribute to problem resolution by providing the leadership team with trends to escalate to partner teams. * This is a 6 month seasonal role. * Closing Shift Needed. * Expected to be in office 3 days a week. Responsibilities Strategy & Planning * Establish and enforce Service Desk service level agreements in consultation with end users to establish problem resolution expectations and timeframes. * Analyze performance of Service Desk activities and documented resolutions, identify problem areas, devise, and deliver solutions to enhance the quality of service and prevent future problems. * Assist in hiring, training, and preparing Service Desk technicians to respond to customer questions and complaints and troubleshoot problems with services or products. Operational Management * Manage the processing of incoming contacts to the Service Desk to ensure courteous, timely, and effective resolution of end user issues. * Enforce request handling and escalation policies and procedures. * Monitor and test fixes to ensure problems have been adequately resolved. * Prepare reports and analyze data to assist management as they determine goals. * Assess the need for any system reconfigurations (minor or significant) based on request trends and make recommendations. * Oversee the development, implementation, and administration of Service Desk staff training procedures and policies. * Perform quality analysis of technician's calls, chats, and ticket documentation weekly to ensure compliance and provide feedback to technicians as needed. Qualifications Knowledge & Experience * Expected to be onsite 3 Full Days. * Has demonstrated progressive experience in the supervision of a technical support team. * Proven track record of developing and providing Service Level Agreements and Service Desk deliverables. * Solid relationship management and performance management skills. * Ability to motivate and direct staff members and subordinates. * Strong understanding of the organization's goals and objectives. * Exceptional written and oral communication skills. * Exceptional interpersonal skills, with a focus on listening and questioning skills. * Strong documentation skills. * Ability to conduct research into a wide range of computing issues as required. * Ability to absorb and retain information quickly. * Ability to present ideas in user-friendly language to non-technical staff and end users. * Keen attention to detail. * Proven analytical and problem-solving abilities. * Ability to effectively prioritize and execute tasks in a high-pressure environment. * Exceptional customer service orientation. * Experience working in a team-oriented, collaborative environment. Formal Education * 3 years of experience in related field Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. The expected base pay range for this position is:

**General Information** Press space or enter keys to toggle section visibility City Boulder, Colorado Springs, Denver, Flagstaff, Phoenix, Scottsdale, Tucson State/Province Arizona, Colorado Country United States Department IT_SERVICES_(SALES) Date Tuesday, April 1, 2025 Working time Full-time Ref# 20036818 Job Level Individual Contributor Job Type Experienced Job Field IT_SERVICES_(SALES) Seniority Level Associate Currency USD - United States - US Annual Base Salary Minimum 43,200 Annual Base Salary Maximum 86,400 The salary range above represents the low and high end in the local currency of Xerox's salary range for this position and is reflected in an annualized amount. Actual salaries will vary based on factors including, but not limited to, geographic location, market competition, and/or the successful applicant's education, experience, knowledge, skills, and abilities. The range listed is just one component of Xerox's total compensation package for employees. Employees are also afforded a comprehensive suite of benefits, to view those details please visit Xerox Careers for your applicable country. If you are not reviewing this job posting on Xerox Careers (***************************************** , we cannot guarantee the validity of this posting. For a list of our current internal postings, please visit Xerox Careers (***************************************** . **Sales:** Your actual On Target Earnings (OTE), which is inclusive of base salary and incentive compensation, will depend on factors such as your skills, qualifications, experience, and work location. **Description & Requirements** Press space or enter keys to toggle section visibility **About Xerox Holdings Corporation** For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we've expanded into software and services to sustainably power the hybrid workplace of today and tomorrow. Today, Xerox is continuing its legacy of innovation to deliver client-centric and digitally-driven technology solutions and meet the needs of today's global, distributed workforce. From the office to industrial environments, our differentiated business and technology offerings and financial services are essential workplace technology solutions that drive success for our clients. At Xerox, we make work, work. Learn more about us at ************* . **Join our collaborative team with clear progression opportunities and** **uncapped commission potential** **.** As a SLED Client Executive, you will be responsible for identifying, developing, and managing relationships with SLED agencies and departments. You will play a critical role in driving revenue growth, building strategic partnerships, and delivering IT solutions tailored to meet SLED clients' needs. **This position must be based in either Arizona or Colorado.** **Key Responsibilities** + Business Development: Identify and pursue new sales opportunities within the SLED market. + Relationship Building: Establish and maintain relationships with key stakeholders, decision-makers, and procurement officers in SLED agencies. + Sales Strategy: Develop and execute sales plans to meet or exceed revenue and growth targets. + Proposal Management: Collaborate with internal teams to respond to RFPs, RFIs, and RFQs, ensuring alignment with client requirements. + Market Expertise: Stay informed about federal procurement processes, regulations, and trends in government IT spending. + Product Knowledge: Present Xerox portfolio of IT solutions, including managed services, hardware, software, and cloud technologies, to SLED clients. + Pipeline Management: Maintain accurate records of opportunities, forecasts, and activities in the CRM system. + Compliance: Ensure all sales activities comply with SLED contracting rules and regulations. + Collaboration: Work closely with technical teams, contract managers, and marketing to deliver customized solutions for clients. **Qualifications** + Bachelor's degree in Business, IT, or a related field, or equivalent experience. + 3+ years of sales experience in the federal government sector. + Demonstrated success in meeting or exceeding sales quotas. + Familiarity with SLED procurement processes. + Strong understanding of IT products and services, including cloud, hardware, and managed services. + Excellent communication and negotiation skills. + Proficiency with CRM tools and Microsoft Office Suite. **Preferred** + Established relationships with federal agencies and system integrators. + Experience working with or selling through government contracting vehicles. + Knowledge of SLED IT initiatives and policies. **Xerox Benefits** Why You'll Love Xerox + Competitive base salary with uncapped commission potential. + Comprehensive benefits package, including health, dental, vision, and retirement plans. + Opportunities for career advancement in a growing organization. + Supportive and collaborative team environment focused on success. \#LI-REMOTE \#LI-ZD1 Xerox is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, sex, marital status, sexual orientation, physical or mental disability, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. Learn more at ************* and explore our commitment to diversity and inclusion: https://*************/en-us/jobs/diversity People with disabilities who need a reasonable accommodation to apply or compete for employment with Xerox may request such accommodation(s) by sending an e-mail to **********************************. Be sure to include your name, the job you are interested in, and the accommodation you are seeking.

The **Sales Performance & Conversion Quality Manager** **is a high-impact individual contributor who fundamentally understands how customer conversations influence decisions and outcomes in an inbound-outbound team environment.** **This role blends sales knowledge, behavioral insight, and conversation analysis to define what "good" looks like and to build the framework that improves performance across teams.** The ideal candidate can break down customer conversations, isolate the moments that drive or derail conversion, identify where conversations fall short, and transform these insights into a structured, scalable quality framework. This includes defining behavioral markers, shaping scoring logic (human and AI), identifying performance patterns across teams, and guiding leaders on where to focus for improved customer confidence and stronger business results. **Does This Sound Like You?** + Can you listen to a sales call and immediately understand why a customer converted-and precisely which conversation behaviors influenced that positive outcome? + Can you identify, define, and refine the behavioral markers that consistently separate high-performing sales calls from those that underperform? + Can you take subjective call patterns and translate them into a scalable, data-driven framework that shapes training, AI scoring logic, processes, and program strategy? + Can you advise senior leaders and cross-functional partners on exactly what needs to change, why performance is where it is, and what specific actions will drive measurable improvement? If you are a strategic "builder" who thrives on turning unstructured conversations into quantifiable revenue growth, this high-impact, high-visibility role may be for you. **Responsibilities** **Sales Conversation Performance & Insight Development** + Analyze inbound and outbound customer conversations to identify the behaviors that influence trust, decision-making, and conversion. + Distinguish the moments in a call that drive positive outcomes - and where breakdowns occur. + Connect conversation patterns with performance trends to identify root causes and recommend improvements. **Quality Strategy & Framework Development** + Own and evolve the sales and service QA strategy, integrating AI and human-led scoring to deliver insights that reflect the behaviors and moments that drive customer confidence and conversion + Define the behavioral and process markers that represent high-quality sales conversations and ensure the framework scales across teams and partners + Guide the design and use of the overall scoring model, including how evaluations are structured and which QA solutions best support program objective and success. **Performance Strategy & Leadership Guidance** + Advise stakeholders on what's driving or hindering performance, and what actions will deliver measurable improvement. + Identify opportunities across inbound, outbound, and follow-up workflows that impact conversion and customer confidence. + Present insights clearly and influence leaders across Sales, Training, Product, and Operations. + Help shape strategy for improving agent effectiveness, customer outcomes, and end-to-end sales performance. **Cross-Functional Partnership** + Collaborate with Contact Center BPOs, Training, Sales, Enablement, Product, and Operations to integrate insights into coaching, process updates, and experience improvements. + Align stakeholders around behavioral expectations and quality standards that support performance uplift. **Experimentation, Testing & Continuous Improvement** + Run A/B tests on conversational behaviors, scripts, coaching approaches, or process changes. + Validate whether recommended behaviors drive improved conversion or experience. + Measure and communicate the impact of changes, using both qualitative and quantitative insights **Required Experience** + 5+ years in a sales-oriented contact center environment analyzing customer calls with proven ability to identify behavior-to-outcome patterns that drive sales performance. + Experience building or using behavioral scorecards, conversation frameworks, or sales QA models. + Strong analytical and storytelling skills - able to translate insights into targeted actions for coaching, training, product, or operational improvement. + Demonstrated experience influencing cross-functional leaders and driving measurable improvements. + Comfort working in dynamic, ambiguous environments and building structure from scratch. **Preferred Experience** + Experience supporting or scaling sales quality programs in inbound / outbound sales teams. + Familiarity with conversation intelligence tools (Gong, Observe.AI, NICE, Talkdesk, Five9). + Experience partnering with Contact Center BPOs, training, enablement, product, or operations teams. + Background in sales quality, sales coaching, conversation intelligence, or performance strategy. **Qualifications** + Proven experience in Quality Assurance leadership, with strong focus on sales and customer experience. + Deep understanding of sales processes, quality frameworks, and customer experience drivers. + Ability to identify and validate sales behaviors that drive conversion and retention. + Strong record of leveraging customer insights and QA reporting to influence strategy and outcomes. + Experience collaborating with Enablement, Sales, and Customer Success to improve agent performance. + Track record of building or scaling new functions or teams preferred. + Excellent cross-functional influence, analytical, and communication skills. + Ability to travel 25% of the time Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit : Careers | Benefits (************************************************************* ). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. The expected base pay range for this position is: Atlanta, GA: $137,500.00 $161,480.00 $185,500.00 Plano, TX: $137,500.00 $161,480.00 $185,500.00 Los Angeles, CA: $159,000.00 $186,898.00 $215,000.00 Mountain View, CA: $164,500.00 $193,537.00 $222,500.00 Reno, NV: $137,500.00 $161,480.00 $185,500.00 San Diego, CA: $159,000.00 $186,898.00 $215,000.00 Tucson, AZ: $137,500.00 $161,480.00 $185,500.00 EOE AA M/F/Vet/Disability. Intuit will consider for employment qualified applicants with criminal histories in a manner consistent with requirements of local law.

**Introduction** Joining the IBM Technology Expert Labs teams means you'll have a career delivering worldclass services for our clients. As the ultimate expert in IBM products, you'll bring together all the necessary technology and services to help customers solve their most challenging problems. Working in IBM Technology Expert Labs means accelerating the time to value confidently and ensuring speed and insight while our clients focus on what they do best running and growing their business. Excellent onboarding and industry-leading learning culture will set you up for a positive impact, while advancing your career. Our culture is collaborative and experiential. As part of a team, you will be surrounded by bright minds and keen co-creators-always willing to help and be helped-as you apply passion to work that will positively impact the world around us. **Your role and responsibilities** As a Delivery Consultant, you will work closely with IBM clients and partners to design, deliver, and optimize IBM Technology solutions that align with your clients' goals. In this role, you will apply your technical expertise to ensure world-class delivery while leveraging your consultative skills such as problem-solving issue- / hypothesis-based methodologies, communication, and service orientation skills. As a member of IBM Technology Expert Labs, a team that is client focused, courageous, pragmatic, and technical, you'll collaborate with clients to optimize and trailblaze new solutions that address real business challenges. Help clients Install, configure, upgrade and perform health checks for IBM DB2 on z/OS. **Required technical and professional expertise** · z/OS: - System Programmer set of general knowledge skills (ISPF/SDSF, RACF, JES parameters, SMP/E, SYS1.PARMLIB, SYS1.PROCLIB members.) Should have an in-depth knowledge of the basic to intermediate tasks required in day-to-day administration, basic SQL (Structured Query Language), understand how to create databases and database objects, and have a basic knowledge of database security and transaction isolation. Skills in z/OS · Operations set of skills (JCL,Commands) · Experience with implementation and usage of DB2 on z/OS · Working knowledge of DB2 v13 for z/OS in a system administration capacity · Knowledge of Subsystem Parameters (DSNZPARMs) · Experience or working knowledge of DB2 Data Sharing groups · Experienced with DB2 version upgrades, system tuning, and DB2 subsystem customization · Familiar with various database monitoring tools such as OMEGAMON/DB2 and MAINVIEW for DB2. · Experience with IBM and OEM DB2 tools including any of the following: DB2 Admin Tool, Query Monitor, High Performance Unload, SQL Performance Analyzer and QMF **Preferred technical and professional experience** · Knowledge of IBM DB2 Analytics accelerator (IDAA) · Knowledge of DB2 Application performance tuning · Ability to work well in team environment as well as independently without direction · Mainframe systems software programming experience · Proficient with z/OS, TSO/ISPF, JES2, RMF, SMF · Good problem-solving, analytical, and critical thinking skills · Identifies and resolves less clearly defined problems using established procedures and/or protocols as guidelines IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

**Introduction** Key Responsibilities - Identify, develop, and close new business opportunities within target markets - Advise clients on cloud strategy, migration and modernization, cloud native / serverless and adoption of Agentic AI solutions - Collaborate with technical and delivery teams to architect tailored, client-centric solutions - Lead the full sales cycle, managing pipeline, proposals, forecasting, and signings through to delivery - Drive signings and revenue growth by positioning and promoting our Cloud Migration and Modernization Services - Participate in billable client engagements when not involved in bid/proposal or business development work **Your role and responsibilities** Associate Partner - GTM, Cloud Migration and Modernization ServicesWe are seeking a highly motivated, results-driven Associate Partner to lead go-to-market (GTM) efforts in Cloud Migration and Modernization Services. In this strategic role, you will advise clients on strategy, innovation, and implementation of complex, cloud-based transformational solutions to drive greater efficiency and unlocking new business value. You will play a key role identifying new business opportunities, accelerating sales growth, and building strong client relationships to drive cloud migration, modernization, and cloud-native development with a cloud-agnostic approach and accelerated by Agentic AI and Automation. **Required technical and professional expertise** Technical and Professional Expertise - Expertise in developing and closing deals for Cloud Migration and Modernization Services - Deep understanding of Agentic AI architectures, solutions, and their impact on modern enterprise workflows - Cloud-agnostic viewpoint with expertise in at least one leading hyperscalers (AWS, Azure, GCP, etc.) - Proven ability to design and deliver client centric, scalable transformation and modernization programs - Drive and provide solution based on "Asset led Accelerated Delivery (Including Agentic AI and Gen AI Assistants)" model - Ability to build a comprehensive cloud material and present to clients, based on IBM methods, assets, and accelerators - Define compelling value propositions, differentiators, and solution messaging for Business and IT stakeholders - Track record in building executive relationships and driving C-level conversations - Strong negotiation, communication, and networking abilities - Ability to maintain accurate sales forecasts and meet/exceed revenue targets **Preferred technical and professional experience** Hiring manager and Recruiter should collaborate to create the relevant verbiage. IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Introduction At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk. Your role and responsibilities As a QA/Test Developer intern, you will: * Work with client-server architectures, networking protocols, application development, and databases * Create and configure Infrastructure as a Service (IaaS), Platform as a Service (PaaS) and Software as a Service (SaaS) applications * Create Application Programming Interfaces (APIs) that are clean, well-documented, and easy to use, (i.e,, REST APIs). * Design and code server applications firmware, and databases that are reusable, scalable, and meet critical architecture goals * Need an understanding of, or experience with, Agile and Cloud dev Ops development methodologies * Design and implement large scale systems that enable continuous delivery on-premises and in the cloud. Required education High School Diploma/GED Required technical and professional expertise Must have basic knowledge in one or more of the following technology areas: * Understanding of software development concepts. * C++, C, Java, Golang, Ruby, Python, Perl, SQL. * Working knowledge of servers, applications, dev Ops tools (Git, Jenkins),and databases. * Familiarity with APIs. * Basic knowledge of operating systems and how they work (i.e. Operating systems courses); Container technologies; Internet Services; and/or Managed Services. * Communication skills and the ability to learn new technologies and procedures. Preferred technical and professional experience * 1 year experience in one or more of the following technology areas: C++, C, Java, Golang, Ruby, Python, Perl, SQL. * 1 year experience with APIs. * Experience in JSON, Web Services. * Understanding of virtualization concepts and cloud operations. * Familiarity with Linux * Interest and experience in automation and AI ABOUT BUSINESS UNIT IBM Systems helps IT leaders think differently about their infrastructure. IBM servers and storage are no longer inanimate - they can understand, reason, and learn so our clients can innovate while avoiding IT issues. Our systems power the world's most important industries and our clients are the architects of the future. Join us to help build our leading-edge technology portfolio designed for cognitive business and optimized for cloud computing. YOUR LIFE @ IBM In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better. Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background. Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do. Are you ready to be an IBMer? ABOUT IBM IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world. Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business. At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world. IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status. OTHER RELEVANT JOB DETAILS Supplemental 1 employees may be eligible for up to 8 paid holidays, minimum of 56 hours paid sick time and the IBM Employee Stock Purchase Plan. IBM offers paid family medical leave and disability benefits to eligible employees where required by applicable law. This position was posted on the date cited in the key job details section and is anticipated to remain posted for 15 days from this date or less if not needed to fill the role. We consider qualified applicants with criminal histories, consistent with applicable law. IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship. The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year.

Introduction As you have witnessed during your IBM experience, at IBM we have an amazing opportunity to transform the world with technology. By using the vast amounts of information available today to identify new patterns and make new discoveries. Join the forward-thinking teams at IBM solving some of the world's most complex problems - there is no better place to grow your career! Your role and responsibilities This position is for intern to full time conversions for starts in January 2026 and later. By applying to this position, you are applying to the same role for which you were a co-op or intern at IBM in 2025. Required education Bachelor's Degree Preferred education Bachelor's Degree Required technical and professional expertise Successful completion of a 2025 IBM Co-op or Internship ABOUT BUSINESS UNIT IBM Corporate Headquarters (CHQ) team represents a variety of functions such as marketing, finance, legal, operations, HR, and more, all working together to solve some of the world's most complex problems, help our clients achieve success and build collaborative work environments for IBMers. YOUR LIFE @ IBM In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better. Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background. Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do. Are you ready to be an IBMer? ABOUT IBM IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world. Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business. At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world. IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status. OTHER RELEVANT JOB DETAILS IBM offers a competitive and comprehensive benefits program. Eligible employees may have access to: * Healthcare benefits including medical & prescription drug coverage, dental, vision, and mental health & well being * Financial programs such as 401(k), cash balance pension plan, the IBM Employee Stock Purchase Plan, financial counseling, life insurance, short & long- term disability coverage, and opportunities for performance based salary incentive programs * Generous paid time off including 12 holidays, minimum 56 hours sick time, 120 hours vacation, 12 weeks parental bonding leave in accordance with IBM Policy, and other Paid Care Leave programs. IBM also offers paid family leave benefits to eligible employees where required by applicable law * Training and educational resources on our personalized, AI-driven learning platform where IBMers can grow skills and obtain industry-recognized certifications to achieve their career goals * Diverse and inclusive employee resource groups, giving & volunteer opportunities, and discounts on retail products, services & experiences We consider qualified applicants with criminal histories, consistent with applicable law. This position was posted on the date cited in the key job details section and is anticipated to remain posted for 21 days from this date or less if not needed to fill the role. The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year.

Introduction At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk. Your role and responsibilities IBM is seeking a motivated and detail-oriented IT Administrator Intern with an interest in Site Reliability Engineering (SRE) to join our team. This internship offers hands-on experience in enterprise IT systems management while introducing you to modern reliability engineering practices. You'll work alongside experienced professionals to support infrastructure operations and contribute to automation and performance initiatives. Your Role and Responsibilities•Assist in maintaining and supporting enterprise IT systems including servers, virtual machines, and cloud environments.•Monitor system performance and help identify reliability issues.•Support automation efforts for routine administrative tasks using scripting tools.•Participate in incident response and post-incident analysis.•Help document system configurations, operational procedures, and reliability metrics.•Collaborate with cross-functional teams on infrastructure and service delivery Required education High School Diploma/GED Preferred education Bachelor's Degree Required technical and professional expertise * Currently pursuing a degree in Computer Science, Information Technology, or a related field.•Basic understanding of operating systems (Linux, Unix, Windows, z/OS, zVM) and networking fundamentals.•Familiarity with scripting languages (e.g., Python, Bash).•Strong analytical and problem-solving skills.•Effective communication and collaboration abilities. Preferred technical and professional experience * Exposure to cloud platforms (IBM Cloud, AWS, Azure).•Interest in SRE principles such as automation, observability, and fault tolerance.•Familiarity with monitoring tools (e.g., Grafana, Prometheus).•Experience with version control systems (e.g., Git) and CI/CD concepts. ABOUT BUSINESS UNIT IBM Systems helps IT leaders think differently about their infrastructure. IBM servers and storage are no longer inanimate - they can understand, reason, and learn so our clients can innovate while avoiding IT issues. Our systems power the world's most important industries and our clients are the architects of the future. Join us to help build our leading-edge technology portfolio designed for cognitive business and optimized for cloud computing. YOUR LIFE @ IBM In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better. Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background. Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do. Are you ready to be an IBMer? ABOUT IBM IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world. Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business. At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world. IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status. OTHER RELEVANT JOB DETAILS Supplemental 1 employees may be eligible for up to 8 paid holidays, minimum of 56 hours paid sick time and the IBM Employee Stock Purchase Plan. IBM offers paid family medical leave and disability benefits to eligible employees where required by applicable law. This position was posted on the date cited in the key job details section and is anticipated to remain posted for 15 days from this date or less if not needed to fill the role. We consider qualified applicants with criminal histories, consistent with applicable law. IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship. The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year.

Introduction At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk. Your role and responsibilities Are you a seasoned Product Manager with a proven track record of successful product ownership and growth? Colleagues regard you as someone who navigates customer outcomes, business impacts, and functional tradeoffs with unparalleled skill. Your communication style leaves team members feeling respected, heard, and understood. Now, imagine channeling your expertise to shape the technology of tomorrow-a force that powers the world around us and yields an impact to be proud of.As a cross-portfolio Product Manager for IBM, you will play a vital role in assisting with projects spanning the entire cloud portfolio. Your focus will be on product management process agility and optimization. You will collaborate with product owners and cross-functional teams. You will help curate insights from customers that flow into the Idea hub and engage the right product teams to progress them. You will innovate ways to help drive efficiency in our product management processes. This is an exciting opportunity to learn the ropes of product management in a fast-growing market, and to contribute to the success of our products. What You'll Do * Collaborate with the broader IBM product organization to help support the portfolio and business. * Become an expert in IBM's product management methodologies, design thinking and new product introduction. Support product teams in defining product requirements, user stories, and specifications * Collaborate with cross-functional teams (engineering, design, marketing, and sales) to ensure timely product delivery * Analyze competitors, market trends and customer feedback to identify new product opportunities Required education High School Diploma/GED Preferred education Bachelor's Degree Required technical and professional expertise * Pursuing a Bachelors or master's in computer science or computer engineering or any related field in Product Management. * Experience in Product Management or equivalent practical experience building or deploying products in a Cloud based software organization * Experience in implementing agile practices and design thinking * Strong written communication and presentation skills * Problem solving and Business Analysis skills * Ability to work 3 days a week from the office. Preferred technical and professional experience * Track record of high-quality, self-directed, timely execution, * Attention to detail. * Technical expertise and ability to communicate, work & build trust with stakeholders * Experience with Cloud & technology ABOUT BUSINESS UNIT IBM Systems helps IT leaders think differently about their infrastructure. IBM servers and storage are no longer inanimate - they can understand, reason, and learn so our clients can innovate while avoiding IT issues. Our systems power the world's most important industries and our clients are the architects of the future. Join us to help build our leading-edge technology portfolio designed for cognitive business and optimized for cloud computing. YOUR LIFE @ IBM In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better. Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background. Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do. Are you ready to be an IBMer? ABOUT IBM IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world. Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business. At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world. IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status. OTHER RELEVANT JOB DETAILS Supplemental 1 employees may be eligible for up to 8 paid holidays, minimum of 56 hours paid sick time and the IBM Employee Stock Purchase Plan. IBM offers paid family medical leave and disability benefits to eligible employees where required by applicable law. This position was posted on the date cited in the key job details section and is anticipated to remain posted for 21 days from this date or less if not needed to fill the role. We consider qualified applicants with criminal histories, consistent with applicable law. IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship. The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year.

**Introduction** At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk **Your role and responsibilities** As a Developer at IBM, you'll get to work on the systems that are driving the quantum revolution and the AI era. Join our team of creators - the people who help move IBM forward by using their imagination to envision solutions, their curiosity to experiment with new ideas, and their ever-growing skills into action for customers to make better decisions with greater speed on the most trusted platforms in today's market. IBM has openings for Hardware Development Engineers to develop, test and provide customer support for hardware, firmware and semiconductors that make up our industry- leading IBM products. We are an elite team of engineering professionals that pioneer innovations for the cutting-edge microprocessors and hardware used in IBM infrastructure including IBM zSystems, IBM Power Systems, IBM Storage, and IBM Quantum Systems. Development engineers participate in various aspects of the development, test, and support process, such as: * Design, develop, and validate cable assemblies, harnesses, and interconnect solutions for IBM Tape Libraries. * Collaborate with mechanical, electrical, and systems engineering teams to ensure proper routing, signal integrity, and compliance with EMC standards. * Generate and manage documentation: wiring diagrams, cable drawings, specifications, and BOMs using tools such as Catia * Work with suppliers and manufacturing teams to ensure quality and manufacturability of cable components. * Perform troubleshooting and root cause analysis for cable-related issues during prototyping and production. * Ensure adherence to IBM's hardware development processes and industry standards. * Candidates with at least three months of computer or electrical engineering experience in cable assemblies, harnesses, and interconnectivity are preferred. **Required technical and professional expertise** A Bachelor's Degree in: Electrical Engineering, Computer Engineering, Computer Science, Mechanical Engineering, Materials Science, Chemical Engineering, Physics, Optics Engineering, Biomedical Engineering or related majors. Prior (project or internship) experience in computer hardware or testing. Strong verbal and written communication skills. Passion for technology and engineering. Growth minded, trusted, team focused, courageous, resourceful, and outcome focused. **Preferred technical and professional experience** Preferred candidates with a Master's Degree and/or at least three months of computer or electrical engineering experience in cable assemblies, harnesses, and interconnectivity are preferred. IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Introduction IBM Infrastructure is a catalyst that makes the world work better because our clients demand it. Heterogeneous environments, the explosion of data, digital automation, and cybersecurity threats require hybrid cloud infrastructure that only IBM can provide. Your ability to be creative, a forward-thinker and to focus on innovation that matters is all supported by our growth-minded culture as we continue to drive career development across our teams. Collaboration is key to IBM Infrastructure success, as we bring together different business units and teams that balance their priorities in a way that best serves our client's needs. IBM's product and technology landscape includes Research, Software, and Infrastructure. Entering this domain positions you at the heart of IBM, where growth and innovation thrive. Your role and responsibilities What You'll Do * Conduct market, customer, and competitive research to identify opportunities and inform product strategy. * Collaborate with Engineering, Sales, Marketing, and Finance to define and deliver product capabilities. * Translate customer needs and technical capabilities into clear product requirements and user stories. * Participate in product planning, roadmap development, and go-to-market activities. * Support product launches and monitor performance metrics to drive continuous improvement. * Engage with customers and stakeholders to gather feedback and validate product direction. About You * Recently graduated with a Bachelor's or Master's degree in Business, Computer Science, Engineering, or a related field. * Strong communicator with excellent written and verbal skills. * Analytical thinker with the ability to interpret data and derive actionable insights. * Self-motivated, resourceful, and comfortable working in fast-paced, multidisciplinary environments. * Able to make decisions with incomplete information and follow through on execution. * Collaborative team player who thrives in cross-functional settings. Required education High School Diploma/GED Preferred education Bachelor's Degree Required technical and professional expertise * Bachelor's or Master's degree in Business, Computer Science, Engineering, or related field. * Strong analytical and problem-solving skills. * Excellent communication and presentation abilities. * Experience working in teams, including during internships or academic projects. * Proficiency in Microsoft Office tools (Excel, PowerPoint, Word). * Familiarity with AI tools and productivity platforms. Preferred technical and professional experience * Knowledge of hardware and software development concepts. * Passion and desire to make the best products in the industry hands-down. ABOUT BUSINESS UNIT IBM Systems helps IT leaders think differently about their infrastructure. IBM servers and storage are no longer inanimate - they can understand, reason, and learn so our clients can innovate while avoiding IT issues. Our systems power the world's most important industries and our clients are the architects of the future. Join us to help build our leading-edge technology portfolio designed for cognitive business and optimized for cloud computing. YOUR LIFE @ IBM In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better. Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background. Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do. Are you ready to be an IBMer? ABOUT IBM IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world. Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business. At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world. IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status. OTHER RELEVANT JOB DETAILS IBM offers a competitive and comprehensive benefits program. Eligible employees may have access to: * Healthcare benefits including medical & prescription drug coverage, dental, vision, and mental health & well being * Financial programs such as 401(k), cash balance pension plan, the IBM Employee Stock Purchase Plan, financial counseling, life insurance, short & long- term disability coverage, and opportunities for performance based salary incentive programs * Generous paid time off including 12 holidays, minimum 56 hours sick time, 120 hours vacation, 12 weeks parental bonding leave in accordance with IBM Policy, and other Paid Care Leave programs. IBM also offers paid family leave benefits to eligible employees where required by applicable law * Training and educational resources on our personalized, AI-driven learning platform where IBMers can grow skills and obtain industry-recognized certifications to achieve their career goals * Diverse and inclusive employee resource groups, giving & volunteer opportunities, and discounts on retail products, services & experiences We consider qualified applicants with criminal histories, consistent with applicable law. This position was posted on the date cited in the key job details section and is anticipated to remain posted for 21 days from this date or less if not needed to fill the role. IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship. The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year.

Introduction At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk. Your role and responsibilities Software Developers at IBM are the backbone of our strategic initiatives to design, code, test, and provide industry-leading solutions that make the world run today - planes and trains take off on time, bank transactions complete in the blink of an eye and the world remains safe because of the work our software developers do. Whether you are working on projects internally or for a client, software development is critical to the success of IBM and our clients worldwide. At IBM, you will use the latest software development tools, techniques and approaches and work with leading minds in the industry to build solutions you can be proud of. The Electronic Design Automation (EDA) organization within IBM develops software tools used in the logic design and functional verification of enterprise class microprocessors. EDA engineer's responsibilities include research, design, architect, develop and deploy solutions that are driven by technology, manufacturing or customer requirements that automate the implementation of advanced processor chips are responsible for improvements to the design automation process. They also implement solutions for the chip design process that respond to timing and manufacturing specifications due to advancement in technology. To be successful in this role, the candidate should be able to work well in a team, have an interest in learning, be able to work/investigate on their own and be aware of testing best practices. EDA develops tools in the support of hardware and semiconductors development that make up our industry leading IBM products. We are an elite team of Software Engineering professionals that pioneer innovations for the cutting-edge design of microprocessors and hardware used in IBM infrastructure including IBM zSystems, IBM Power Systems, IBM Storage, and IBM Quantum Systems. Development engineers on our team will participate in various aspects of the development, test, and support process such as Electronic Design Automation Software. We are looking for strong algorithmic programmers who want a challenge and enjoy working with teams to solve engineering problems with software Required education High School Diploma/GED Preferred education Bachelor's Degree Required technical and professional expertise * BS/MS majoring in Computer Science, Computer Engineering or Electrical Engineering * Experience with an object-oriented programming language such as C/C++/Java/Rust * Experience with a scripting language such as Python * Knowledge of Digital Circuit/Logic design/Algorithms/Data Structures * AI/ML skills * Excellent verbal, written and interpersonal communication skills. * Collaborative skills and ability to work in fast-paced agile environments. * Quick learner with business acumen. Preferred technical and professional experience * Knowledge of computer architecture and micro-architecture * Programming projects with complex requirements * Understanding of Digital/VLSI Circuits * Linux experience ABOUT BUSINESS UNIT IBM Systems helps IT leaders think differently about their infrastructure. IBM servers and storage are no longer inanimate - they can understand, reason, and learn so our clients can innovate while avoiding IT issues. Our systems power the world's most important industries and our clients are the architects of the future. Join us to help build our leading-edge technology portfolio designed for cognitive business and optimized for cloud computing. YOUR LIFE @ IBM In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better. Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background. Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do. Are you ready to be an IBMer? ABOUT IBM IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world. Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business. At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world. IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status. OTHER RELEVANT JOB DETAILS Supplemental 1 employees may be eligible for up to 8 paid holidays, minimum of 56 hours paid sick time and the IBM Employee Stock Purchase Plan. IBM offers paid family medical leave and disability benefits to eligible employees where required by applicable law. This position was posted on the date cited in the key job details section and is anticipated to remain posted for 21 days from this date or less if not needed to fill the role. We consider qualified applicants with criminal histories, consistent with applicable law. IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship. The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year.

Introduction At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk. Your role and responsibilities IBM is seeking a motivated and detail-oriented IT Administrator early professional hire with an interest in Site Reliability Engineering (SRE) and/or Networking Reliabillity Engineering (NRE) to join our team. These roles offers hands-on experience in enterprise IT systems management while introducing you to modern reliability engineering practices. You'll work alongside experienced professionals to support infrastructure operations and contribute to automation and performance initiatives. Your Role and ResponsibilitiesSpecific to administrator & SRE role:•Assist in maintaining and supporting enterprise IT systems including servers, virtual machines, and cloud environments.•Monitor system performance and help identify reliability issues.•Support automation efforts for routine administrative tasks using scripting tools.•Participate in incident response and post-incident analysis.•Help document system configurations, operational procedures, and reliability metrics.•Collaborate with cross-functional teams on infrastructure and service delivery Your Role and Responsibilities Specific to administrator & SRE role:Specific to Networking Admininistrator and NRE role:•Assist in configuring, monitoring, and maintaining network devices including routers, switches, and firewalls.•Support day-to-day network operations, troubleshooting connectivity issues and escalating as needed.•Participate in network performance analysis and reporting.•Learn and apply automation techniques to reduce manual tasks and improve reliability.•Collaborate with cross-functional teams on network upgrades, deployments, and incident response.•Document network configurations, procedures, and reliability metrics.Networking Support - Monitor network connectivity and troubleshoot issues related to DNS, DHCP, TCP/IP, and routing. - Collaborate with network teams to resolve latency or packet loss problems. - Validate firewall rules and ensure secure communication between services. Required education High School Diploma/GED Preferred education Bachelor's Degree Required technical and professional expertise * Bachelor's degree in Computer Science, Information Technology, Network Engineering, or a related field (or equivalent experience).•Basic understanding of operating systems (Linux, Unix, Windows, z/OS, zVM) and networking fundamentals.•Familiarity with scripting languages (e.g., Python, Bash).•Strong analytical and problem-solving skills.•Effective communication and collaboration abilities.•Familiarity with monitoring tools (e.g., Wireshark, SolarWinds, Grafana).•Understanding of cloud networking (IBM Cloud, AWS, Azure).•Interest in NRE principles such as fault tolerance, observability, and incident response.•Interest in SRE principles such as automation, observability, and fault tolerance. Preferred technical and professional experience * Exposure to cloud platforms (IBM Cloud, AWS, Azure).•Experience with version control systems (e.g., Git) and CI/CD concepts.•Internship or academic project experience in network administration or reliability engineering.•Certifications such as Juniper JNCIA, CompTIA Network+, Cisco CCNA, or equivalent are a plus. ABOUT BUSINESS UNIT IBM Systems helps IT leaders think differently about their infrastructure. IBM servers and storage are no longer inanimate - they can understand, reason, and learn so our clients can innovate while avoiding IT issues. Our systems power the world's most important industries and our clients are the architects of the future. Join us to help build our leading-edge technology portfolio designed for cognitive business and optimized for cloud computing. YOUR LIFE @ IBM In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better. Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background. Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do. Are you ready to be an IBMer? ABOUT IBM IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world. Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business. At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world. IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status. OTHER RELEVANT JOB DETAILS IBM offers a competitive and comprehensive benefits program. Eligible employees may have access to: * Healthcare benefits including medical & prescription drug coverage, dental, vision, and mental health & well being * Financial programs such as 401(k), cash balance pension plan, the IBM Employee Stock Purchase Plan, financial counseling, life insurance, short & long- term disability coverage, and opportunities for performance based salary incentive programs * Generous paid time off including 12 holidays, minimum 56 hours sick time, 120 hours vacation, 12 weeks parental bonding leave in accordance with IBM Policy, and other Paid Care Leave programs. IBM also offers paid family leave benefits to eligible employees where required by applicable law * Training and educational resources on our personalized, AI-driven learning platform where IBMers can grow skills and obtain industry-recognized certifications to achieve their career goals * Diverse and inclusive employee resource groups, giving & volunteer opportunities, and discounts on retail products, services & experiences We consider qualified applicants with criminal histories, consistent with applicable law. This position was posted on the date cited in the key job details section and is anticipated to remain posted for 21 days from this date or less if not needed to fill the role. IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship. The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year.

Introduction IBM Infrastructure is a catalyst that makes the world work better because our clients demand it. Heterogeneous environments, the explosion of data, digital automation, and cybersecurity threats require hybrid cloud infrastructure that only IBM can provide. Your ability to be creative, a forward-thinker and to focus on innovation that matters, is all support by our growth minded culture as we continue to drive career development across our teams. Collaboration is key to IBM Infrastructure success, as we bring together different business units and teams that balance their priorities in a way that best serves our client's needs. IBM's product and technology landscape includes Research, Software, and Infrastructure. Entering this domain positions you at the heart of IBM, where growth and innovation thrive. Your role and responsibilities We're seeking a motivated, analytical, and organized individual to join our Technology Lifecycle Services (TLS) team as an Entry-Level Product or Entry level Project Manager. These roles combine product development and project execution responsibilities, offering a unique opportunity to shape next-generation service offerings while ensuring successful delivery for our clients. You'll work cross-functionally with product management, engineering, solution design, sales, marketing, and service delivery teams to define offerings, analyze market opportunities, and manage projects that meet contractual, financial, and quality standards. This position is ideal for individuals passionate about both the lifecycle of technology services-from concept to launch to client success-and the operational excellence required to deliver them. Key Responsibilities * Support the development, management, and evolution of lifecycle service offerings across hardware, software, and hybrid environments. * Conduct market and competitive analyses to identify client needs and growth opportunities. * Collaborate with engineering, solutioning, and delivery teams to define service scope, pricing models, and value propositions. * Develop offering documentation, value narratives, and internal enablement materials. * Track key performance metrics to assess adoption, profitability, and client satisfaction. * Oversee the successful execution of contractual deliverables for assigned clients. And ensure all services and solutions meet agreed quality standards and financial objectives. * Contribute to continuous improvement initiatives in delivery models, automation, and client experience. Required education High School Diploma/GED Preferred education Bachelor's Degree Required technical and professional expertise Required Skills & Qualifications * Pursuing or recently completed a degree in Business, Computer Science, Engineering, Information Systems, or a related field * Strong analytical and problem-solving skills with attention to detail * Interest in product or offering management, digital transformation, or enterprise IT services * Excellent written and verbal communication skills * Ability to work collaboratively in cross-functional, global teams * Familiarity with cloud, AI, or infrastructure technologies is a plus * Ability to drive relentless towards a business target * Must be a self-starter with excellent ability to work independently Preferred technical and professional experience Preferred Qualifications * Experience with product lifecycle management, project management discipline, agile development, or service design * Knowledge of financial modeling, business case development, or pricing strategy * Exposure to enterprise clients or managed services environments * Demonstrated curiosity and adaptability in learning new technologies ABOUT BUSINESS UNIT IBM Systems helps IT leaders think differently about their infrastructure. IBM servers and storage are no longer inanimate - they can understand, reason, and learn so our clients can innovate while avoiding IT issues. Our systems power the world's most important industries and our clients are the architects of the future. Join us to help build our leading-edge technology portfolio designed for cognitive business and optimized for cloud computing. YOUR LIFE @ IBM In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better. Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background. Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do. Are you ready to be an IBMer? ABOUT IBM IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world. Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business. At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world. IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status. OTHER RELEVANT JOB DETAILS Supplemental 1 employees may be eligible for up to 8 paid holidays, minimum of 56 hours paid sick time and the IBM Employee Stock Purchase Plan. IBM offers paid family medical leave and disability benefits to eligible employees where required by applicable law. This position was posted on the date cited in the key job details section and is anticipated to remain posted for 15 days from this date or less if not needed to fill the role. We consider qualified applicants with criminal histories, consistent with applicable law. IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship. The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year.

**Introduction** At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk **Your role and responsibilities** As a Developer at IBM, you'll get to work on the systems that are driving the quantum revolution and the AI era. Join our team of creators - the people who help move IBM forward by using their imagination to envision solutions, their curiosity to experiment with new ideas, and their ever-growing skills into action for customers to make better decisions with greater speed on the most trusted platforms in today's market. IBM has openings for Software Development Engineers to develop, test and provide support for hardware, firmware and oftware that make up our industry- leading IBM Storage products. We are an elite team of engineering professionals that pioneer innovations for the cutting-edge Software and hardware used in IBM infrastructure including IBM Storage Scale System, IBM DS8000, IBM FlashSystem, IBM Ceph and IBM Protect. Development engineers participate in various aspects of the development, test, and support process. **Required technical and professional expertise** - Hold a Bachelor's or Master's Degree in: Electrical Engineering, Computerr Engineering, Computer Science, Mechanical Engineering, or related majors. - Prior (project or internship) experience in computer hardware or testing. - Interest in backend software development and willingness to learn about high-end storage products - Academic or demonstrated experience developing software or support for software applications - Knowledge in Bash, Python, C/C++, Databases, Javascript, or REST APIs - Knowledge of the Linux operating system, including being comfortable using the command line interface - Firm grasp of software development methodologies (e.g., Agile, DevOps), CI/CD pipelines, version control (Git), and automated testing. -Demonstrated ability to break down complex technical challenges, propose innovative solutions, and drive them to completion. - Strong verbal and written communication skills. - Passion for technology and engineering. - Growth minded, trusted, team focused, courageous, resourceful, and outcome focused. **Preferred technical and professional experience** Proficiency in one or more of the following technology areas: - Deep understanding of Python and experience developing software that interacts with hardware, preferably storage systems. - Proven experience with Python libraries commonly used in storage management and data processing. - Familiarity with storage concepts such as block storage, object storage, file systems, RAID configurations, and data integrity techniques. - Experience working directly with storage hardware APIs or protocols (e.g., SCSI, NVMe command sets, vendor-specific APIs). - Proficiency in Python for tasks related to hardware testing and automation. - Experience with developing Python-based tools for monitoring and managing storage performance and health. - Knowledge of data serialization formats relevant to storage systems (e.g., JSON, YAML, Protocol Buffers). - Experience with Python in embedded systems or interacting with low-level hardware interfaces via libraries. - Familiarity with performance analysis and optimization techniques in Python, particularly in the context of data I/O. IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

**Introduction** At IBM Global Sales, we bring together innovation, collaboration, and expertise to help clients solve their most complex business challenges. Working across industries and geographies, you'll partner with colleagues, clients, and partners to co-create solutions that drive digital transformation and lasting impact.Success in Global Sales is built on curiosity, empathy, and collaboration. You'll connect technical understanding with strong people skills, building trusted relationships and shaping solutions that improve business and society. With world-class onboarding, continuous learning, and a supportive culture, IBM offers the tools and opportunities to grow your career. Join us and be part of a global team that's passionate about driving innovation and making a difference. **Your role and responsibilities** As a Delivery Consultant, you will work closely with IBM clients and partners to design, deliver, and optimize IBM Technology solutions that align with your clients' goals. In this role, you will apply your technical expertise to ensure world-class delivery while leveraging your consultative skills such as problem-solving issue- / hypothesis-based methodologies, communication, and service orientation skills. As a member of IBM Technology Expert Labs, a team that is client focused, courageous, pragmatic, and technical, you'll collaborate with clients to optimize and trailblaze new solutions that address real business challenges. Help clients, Perform z/OS Software installations. Use z/OSMF, Implement best practices and have coding skills to automate System tasks. **Required technical and professional expertise** z/OS: - System Programmer set of skills (ISPF/SDSF, RACF, JES parameters, SYS1.PARMLIB, SYS1.PROCLIB members.) Skills in z/OS Experience with implementation and usage of z/OS Management Facility (z/OSMF) and z/OS SW installations (z/OS releases, other software using z/OSMF) **Preferred technical and professional experience** *Analytical/critical/outside-the-box thinking in problem solving * Ability to work well in team environment as well as independently without direction * Mainframe systems software programming experience * z/OS application modernization such as working with z/OSMF and zCX * z/OS experience with ISPF/SDSF, RACF, Any z/OS software. * Proficient with TSO/ISPF, JES2, RMF, SMF IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Introduction As a Hardware Test Engineer at IBM, you'll get to work on the systems that are driving the future of computing. Join our team of creators - the people who help move IBM forward by using their imagination to envision solutions, curiosity to experiment with new ideas, and put their ever-growing skills into action for customers to make better decisions with greater speed on the most trusted platform in today's market. Your role and responsibilities IBM has openings for Hardware Test Engineers to test and provide customer support for hardware and firmware that make up our industry-leading IBM products. We are an elite team of engineering professionals that pioneer innovations for the cutting-edge microprocessors and hardware used in IBM Systems. Test Engineers participate in various aspects of the test and support process such as but not limited to: * Assist in the testing of hardware components including processors, memory modules, and I/O systems * Collaborate with firmware and systems engineering teams to ensure seamless hardware-software integration * Help diagnose and resolve hardware issues through testing, debugging, and failure analysis * Support lab testing efforts, including hardware bring-up, functional verification, and environmental testing * Ideal candidates will possess demonstrated test and communication skills * Contribute to technical documentation for procedures and test results Required education High School Diploma/GED Required technical and professional expertise * Bachelor's or master's Degree in: Electrical Engineering, Computer Engineering, Computer Science, or related majors. * Prior (project or internship) experience in computer hardware or testing. * Strong verbal and written communication skills. * Passion for technology and engineering. * Growth minded, trusted, team focused, courageous, resourceful, and outcome focused. Preferred technical and professional experience Proficiency in one or more of the following technology areas: * Microprocessor/ASIC Design Skills: VHDL, Verilog, RTL, SPICE, TCL, UVM, verification, and testing * Computer Architecture coursework: VLSI Design, Microprocessors, Computer Architecture and Organization, Signal Integrity (Electromagnetics, RF, etc) * Programming Skills: C/C++ or another object-oriented language, Git, Linux, GDB or another debugger, Agile practices * Scripting Skills: Python, APDL, TCL, Bash, Perl, or Java * Proficiency in CAD tools and 3D modeling * Familiarity with various hardware architectures: VLSI, FPGA, MIPS, RISC-V, Arm, x86, Arduino, Quantum systems * Familiarity with Linux, including system administration and KVM * Troubleshooting, investigation, and problem resolution * Experience with IBM platforms such as Z or Power * Experience building and deploying containerized applications * Interest and experience in automation and AI ABOUT BUSINESS UNIT IBM Systems helps IT leaders think differently about their infrastructure. IBM servers and storage are no longer inanimate - they can understand, reason, and learn so our clients can innovate while avoiding IT issues. Our systems power the world's most important industries and our clients are the architects of the future. Join us to help build our leading-edge technology portfolio designed for cognitive business and optimized for cloud computing. YOUR LIFE @ IBM In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better. Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background. Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do. Are you ready to be an IBMer? ABOUT IBM IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world. Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business. At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world. IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status. OTHER RELEVANT JOB DETAILS IBM offers a competitive and comprehensive benefits program. Eligible employees may have access to: * Healthcare benefits including medical & prescription drug coverage, dental, vision, and mental health & well being * Financial programs such as 401(k), cash balance pension plan, the IBM Employee Stock Purchase Plan, financial counseling, life insurance, short & long- term disability coverage, and opportunities for performance based salary incentive programs * Generous paid time off including 12 holidays, minimum 56 hours sick time, 120 hours vacation, 12 weeks parental bonding leave in accordance with IBM Policy, and other Paid Care Leave programs. IBM also offers paid family leave benefits to eligible employees where required by applicable law * Training and educational resources on our personalized, AI-driven learning platform where IBMers can grow skills and obtain industry-recognized certifications to achieve their career goals * Diverse and inclusive employee resource groups, giving & volunteer opportunities, and discounts on retail products, services & experiences We consider qualified applicants with criminal histories, consistent with applicable law. This position was posted on the date cited in the key job details section and is anticipated to remain posted for 21 days from this date or less if not needed to fill the role. IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship. The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year.

**_*This is a 6 month seasonal role*_** The Live Expert Service Desk Supervisor's role is to oversee the Service Desk staff and ensure that end users are receiving the appropriate assistance. This includes the responsibility of managing all procedures related to the identification, prioritization, and resolution of end-user help requests, including the monitoring, tracking, and coordination of Service Desk functions. The Service Desk Supervisor will also contribute to problem resolution by providing the leadership team with trends to escalate to partner teams. + **_This is a 6 month seasonal role._** + **_Closing Shift Needed._** + **_Expected to be in office 3 days a week._** **Responsibilities** **Strategy & Planning** + Establish and enforce Service Desk service level agreements in consultation with end users to establish problem resolution expectations and timeframes. + Analyze performance of Service Desk activities and documented resolutions, identify problem areas, devise, and deliver solutions to enhance the quality of service and prevent future problems. + Assist in hiring, training, and preparing Service Desk technicians to respond to customer questions and complaints and troubleshoot problems with services or products. **Operational Management** + Manage the processing of incoming contacts to the Service Desk to ensure courteous, timely, and effective resolution of end user issues. + Enforce request handling and escalation policies and procedures. + Monitor and test fixes to ensure problems have been adequately resolved. + Prepare reports and analyze data to assist management as they determine goals. + Assess the need for any system reconfigurations (minor or significant) based on request trends and make recommendations. + Oversee the development, implementation, and administration of Service Desk staff training procedures and policies. + Perform quality analysis of technician's calls, chats, and ticket documentation weekly to ensure compliance and provide feedback to technicians as needed. **Qualifications** Knowledge & Experience + Expected to be onsite 3 Full Days. + Has demonstrated progressive experience in the supervision of a technical support team. + Proven track record of developing and providing Service Level Agreements and Service Desk deliverables. + Solid relationship management and performance management skills. + Ability to motivate and direct staff members and subordinates. + Strong understanding of the organization's goals and objectives. + Exceptional written and oral communication skills. + Exceptional interpersonal skills, with a focus on listening and questioning skills. + Strong documentation skills. + Ability to conduct research into a wide range of computing issues as required. + Ability to absorb and retain information quickly. + Ability to present ideas in user-friendly language to non-technical staff and end users. + Keen attention to detail. + Proven analytical and problem-solving abilities. + Ability to effectively prioritize and execute tasks in a high-pressure environment. + Exceptional customer service orientation. + Experience working in a team-oriented, collaborative environment. Formal Education + 3 years of experience in related field Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit : Careers | Benefits (************************************************************* ). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. The expected base pay range for this position is: EOE AA M/F/Vet/Disability. Intuit will consider for employment qualified applicants with criminal histories in a manner consistent with requirements of local law.