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Intuit jobs in Washington, DC - 522 jobs

  • Sales Performance & Conversion Quality Manager

    Intuit 4.8company rating

    Intuit job in Washington, DC

    The **Sales Performance & Conversion Quality Manager** **is a high-impact individual contributor who fundamentally understands how customer conversations influence decisions and outcomes in an inbound-outbound team environment.** **This role blends sales knowledge, behavioral insight, and conversation analysis to define what "good" looks like and to build the framework that improves performance across teams.** The ideal candidate can break down customer conversations, isolate the moments that drive or derail conversion, identify where conversations fall short, and transform these insights into a structured, scalable quality framework. This includes defining behavioral markers, shaping scoring logic (human and AI), identifying performance patterns across teams, and guiding leaders on where to focus for improved customer confidence and stronger business results. **Does This Sound Like You?** + Can you listen to a sales call and immediately understand why a customer converted-and precisely which conversation behaviors influenced that positive outcome? + Can you identify, define, and refine the behavioral markers that consistently separate high-performing sales calls from those that underperform? + Can you take subjective call patterns and translate them into a scalable, data-driven framework that shapes training, AI scoring logic, processes, and program strategy? + Can you advise senior leaders and cross-functional partners on exactly what needs to change, why performance is where it is, and what specific actions will drive measurable improvement? If you are a strategic "builder" who thrives on turning unstructured conversations into quantifiable revenue growth, this high-impact, high-visibility role may be for you. **Responsibilities** **Sales Conversation Performance & Insight Development** + Analyze inbound and outbound customer conversations to identify the behaviors that influence trust, decision-making, and conversion. + Distinguish the moments in a call that drive positive outcomes - and where breakdowns occur. + Connect conversation patterns with performance trends to identify root causes and recommend improvements. **Quality Strategy & Framework Development** + Own and evolve the sales and service QA strategy, integrating AI and human-led scoring to deliver insights that reflect the behaviors and moments that drive customer confidence and conversion + Define the behavioral and process markers that represent high-quality sales conversations and ensure the framework scales across teams and partners + Guide the design and use of the overall scoring model, including how evaluations are structured and which QA solutions best support program objective and success. **Performance Strategy & Leadership Guidance** + Advise stakeholders on what's driving or hindering performance, and what actions will deliver measurable improvement. + Identify opportunities across inbound, outbound, and follow-up workflows that impact conversion and customer confidence. + Present insights clearly and influence leaders across Sales, Training, Product, and Operations. + Help shape strategy for improving agent effectiveness, customer outcomes, and end-to-end sales performance. **Cross-Functional Partnership** + Collaborate with Contact Center BPOs, Training, Sales, Enablement, Product, and Operations to integrate insights into coaching, process updates, and experience improvements. + Align stakeholders around behavioral expectations and quality standards that support performance uplift. **Experimentation, Testing & Continuous Improvement** + Run A/B tests on conversational behaviors, scripts, coaching approaches, or process changes. + Validate whether recommended behaviors drive improved conversion or experience. + Measure and communicate the impact of changes, using both qualitative and quantitative insights **Required Experience** + 5+ years in a sales-oriented contact center environment analyzing customer calls with proven ability to identify behavior-to-outcome patterns that drive sales performance. + Experience building or using behavioral scorecards, conversation frameworks, or sales QA models. + Strong analytical and storytelling skills - able to translate insights into targeted actions for coaching, training, product, or operational improvement. + Demonstrated experience influencing cross-functional leaders and driving measurable improvements. + Comfort working in dynamic, ambiguous environments and building structure from scratch. **Preferred Experience** + Experience supporting or scaling sales quality programs in inbound / outbound sales teams. + Familiarity with conversation intelligence tools (Gong, Observe.AI, NICE, Talkdesk, Five9). + Experience partnering with Contact Center BPOs, training, enablement, product, or operations teams. + Background in sales quality, sales coaching, conversation intelligence, or performance strategy. **Qualifications** + Proven experience in Quality Assurance leadership, with strong focus on sales and customer experience. + Deep understanding of sales processes, quality frameworks, and customer experience drivers. + Ability to identify and validate sales behaviors that drive conversion and retention. + Strong record of leveraging customer insights and QA reporting to influence strategy and outcomes. + Experience collaborating with Enablement, Sales, and Customer Success to improve agent performance. + Track record of building or scaling new functions or teams preferred. + Excellent cross-functional influence, analytical, and communication skills. + Ability to travel 25% of the time Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit : Careers | Benefits (************************************************************* ). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. The expected base pay range for this position is: Atlanta, GA: $137,500.00 $161,480.00 $185,500.00 Plano, TX: $137,500.00 $161,480.00 $185,500.00 Los Angeles, CA: $159,000.00 $186,898.00 $215,000.00 Mountain View, CA: $164,500.00 $193,537.00 $222,500.00 Reno, NV: $137,500.00 $161,480.00 $185,500.00 San Diego, CA: $159,000.00 $186,898.00 $215,000.00 Tucson, AZ: $137,500.00 $161,480.00 $185,500.00 EOE AA M/F/Vet/Disability. Intuit will consider for employment qualified applicants with criminal histories in a manner consistent with requirements of local law.
    $137.5k-222.5k yearly 29d ago
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  • Office of the President (OOP) Executive Resolution Manager

    Intuit 4.8company rating

    Intuit job in Washington, DC

    Join the Office of the President (OOP) Executive Team as a full-time Executive Resolution Manager and be a part of our world class customer support team. OOP handles high velocity customer escalations on behalf of Intuit's Executive staff by working directly with customers and collaborating internally across all of Intuit's Business Units (BUs) in effort to quickly achieve issue resolution. Our team is an Ambassador to the Intuit brand and works to learn from trending issues to eliminate customer pain points for not only the customer who escalated, but for all customers facing the issue. We seek individuals who are passionate about delivering world-class customer experience and a deep commitment to influencing and driving systemic change throughout the ecosystem. Ideal candidates are detail-oriented, have extreme-ownership, bias for action and customer obsession mindsets, and have a thorough understanding of Intuit products and services. **Responsibilities** **Responsibilities:** · As an Intuit Ambassador, conduct yourself in a way that represents our brand positively. · Serve as the primary point of contact and Case Manager for executive escalations, managing the entire process from start to finish. · Utilize OOP's case management system to effectively track and prioritize escalations, and collaborate with internal teams to achieve timely issue resolution. · Communicate confidently and effectively with customers, executives, and cross-functional stakeholders throughout the escalation process, providing regular updates as needed including a close-loop resolution summary. · Analyze customer concerns and provide timely recommendations to improve products, services, and processes across the organization. · Conduct deep dives on customer journeys leading to escalation, leveraging existing data to support the voice of the customer mechanisms across the company. · Use Root Cause Analysis to identify the underlying cause of problems and develop clear and concise Executive Summaries to summarize the preventative actions taken. · Build and maintain positive relationships with internal stakeholders and cross-functional teams, promoting effective collaboration and improving operational efficiencies across the company. · Using insights gathered from OOP escalation to design improve experiences for Customers, working with business unit customer experiences team · In summary, the Executive Resolution Manager role requires someone who can not only manage complex and high-visibility customer escalations but also communicate effectively and collaborate cross-functionally to drive change and improve the overall customer experience. This person should have a deep understanding of Intuit's products and services, be able to analyze data and insights to inform decision-making, and be comfortable leading and influencing others without direct authority. Additionally, this person should have a strong focus on customer empathy, problem-solving, and attention to detail, while being able to adapt to changing priorities and business needs. **Qualifications** **General** · Flexible and adaptable to work occasional weekend shifts and adjust to business needs · Effective communicator that can quickly adjust elevation across varying levels of employees up to CEO · Ability to communicate technical concepts and jargon in a clear and easy-to-understand way for non-technical audiences. · Demonstrated ability to work independently and within a team, with strong organizational and time management skills · Detail-oriented and can manage complex assignments, exercising good judgment in decision-making · Bachelor's Degree Preferred **Executive & Stakeholder Management** · Analytical thinker who makes data-driven decisions and transforms insights into actionable plans · Exceptional communication skills, including business writing and presentations across different levels of the organization · Ability to use data to motivate, inspire, and drive implementation of innovative and best-in-class improvements · Proven track record in leveraging data and insight-backed strategies to drive execution · Strong cross-functional collaboration skills with a "win-together mentality" · Able to navigate complex and matrixed organizational structures, build trust, and influence stakeholders at all levels. · Experience with developing and implementing communication strategies for high-stakes or sensitive situations, such as managing executive escalations. · Ability to coach and train team members and colleagues on effective communication skills, both written and oral. · Comfortable working in a fast-paced, high-pressure environment while maintaining a calm and professional demeanor. **Project Management** · Strong project management skills to prioritize and drive cross-functional initiatives · Demonstrated understanding of project management processes, strategies, and methods · Business acumen and creativity to generate innovative ideas and identify new opportunities to advance the business **Customer Facing** · Ability to de-escalate and empathize with customers, providing excellent and highly detailed customer service · Proven record of solving complex customer inquiries, with high visibility to Executive Leadership · Familiarity with multiple Intuit product lines (preferred) Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit : Careers | Benefits (************************************************************* ). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. The expected base pay range for this position is: Southern California $ 159,000- 215,000 Washington DC $ 137,500 - 185,500 EOE AA M/F/Vet/Disability. Intuit will consider for employment qualified applicants with criminal histories in a manner consistent with requirements of local law.
    $68k-90k yearly est. 51d ago
  • GTM Leader for Cloud Migration & Modernization (AI-Driven)

    IBM Computing 4.7company rating

    McLean, VA job

    A leading technology company based in McLean, Virginia is seeking an Associate Partner to lead go-to-market efforts for Cloud Migration and Modernization Services. The ideal candidate should have expertise in cloud transformation and the ability to drive significant business growth through effective client engagement and innovative solutions. This position offers an exciting opportunity to collaborate with diverse teams and help shape the future of cloud services. #J-18808-Ljbffr
    $77k-96k yearly est. 3d ago
  • Associate Partner - GTM for Migration and Modernization Services

    IBM Computing 4.7company rating

    Washington, DC job

    Introduction Key Responsibilities Identify, develop, and close new business opportunities within target markets Advise clients on cloud strategy, migration and modernization, cloud native / serverless and adoption of Agentic AI solutions Collaborate with technical and delivery teams to architect tailored, client‑centric solutions Lead the full sales cycle, managing pipeline, proposals, forecasting, and signings through to delivery Drive signings and revenue growth by positioning and promoting our Cloud Migration and Modernization Services Participate in billable client engagements when not involved in bid/proposal or business development work Your role and responsibilities Associate Partner - GTM, Cloud Migration and Modernization ServicesWe are seeking a highly motivated, results-driven Associate Partner to lead go-to-market (GTM) efforts in Cloud Migration and Modernization Services. In this strategic role, you will advise clients on strategy, innovation, and implementation of complex, cloud-based transformational solutions to drive greater efficiency and unlocking new business value. You will play a key role identifying new business opportunities, accelerating sales growth, and building strong client relationships to drive cloud migration, modernization, and cloud-native development with a cloud-agnostic approach and accelerated by Agentic AI and Automation. Required technical and professional expertise Technical and Professional Expertise Expertise in developing and closing deals for Cloud Migration and Modernization Services Deep understanding of Agentic AI architectures, solutions, and their impact on modern enterprise workflows Cloud-agnostic viewpoint with expertise in at least one leading hyperscalers (AWS, Azure, GCP, etc.) Proven ability to design and deliver client centric, scalable transformation and modernization programs Drive and provide solution based on "Asset led Accelerated Delivery (Including Agentic AI and Gen AI Assistants)" model Ability to build a comprehensive cloud material and present to clients, based on IBM methods, assets, and accelerators Define compelling value propositions, differentiators, and solution messaging for Business and IT stakeholders Track record in building executive relationships and driving C-level conversations Strong negotiation, communication, and networking abilities Ability to maintain accurate sales forecasts and meet/exceed revenue targets Preferred technical and professional experience Hiring manager and Recruiter should collaborate to create the relevant verbiage. IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status. #J-18808-Ljbffr
    $158k-237k yearly est. 3d ago
  • Associate Partner: SAP UX Architect & Strategy

    IBM Computing 4.7company rating

    Washington, DC job

    A leading technology company seeks an Associate Partner - SAP User Experience Architect with a robust background in UX design and experience in SAP applications. This role focuses on enhancing SAP's user experiences while driving innovation through client engagement and collaboration. Candidates should have at least 10 years in UX design and excellent communication skills. A hybrid work model allows flexibility for working from various locations in the U.S. #J-18808-Ljbffr
    $71k-91k yearly est. 5d ago
  • Strategic Finance Director, US Federal SaaS

    Workday, Inc. 4.8company rating

    McLean, VA job

    A leading enterprise software firm is seeking a Finance Director to support the US Federal Go-To-Market team. This role is crucial for managing financial governance and decision-making for government contracts, requiring significant experience in the technology sector. The successful candidate will ensure compliance with federal regulations while providing strategic financial insights. A collaborative and dynamic work environment awaits the right leader. #J-18808-Ljbffr
    $117k-156k yearly est. 5d ago
  • Account Executive - Customer Base Major Accounts

    Workday, Inc. 4.8company rating

    McLean, VA job

    Your work days are brighter here. We're obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we're shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you'll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We're in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you'll do meaningful work with Workmates who've got your back. In return, we'll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul. So, if you want to inspire a brighter work day for everyone, including yourself, you've found a match in Workday, and we hope to be a match for you too. About the Team Workmates pride themselves on winning while having fun! That means supporting each other while driving accountability for amazing results and performance. This team is no different. Everything we do inspires a brighter work day for all. The Enterprise Sales team at Workday helps the company to continue to grow by balancing integrity and innovation, ensuring Workmates have the environment to bring their best self, and get better by pushing and developing themselves and the Workmates around them. About the Role Here at Workday, our Account Executives are key players in our Field Sales organization. Our Customer Base sales team uses their extensive experience and consultative selling skills to initiate and support sales of Workday Solutions within Workday's existing customers. This fantastic team of hardworking professionals play a key role in driving incremental add-on business into strategic major accounts. As a team, we believe that partnering with our customers to craft relevant solutions that deliver long lasting value is super important. We want to make sure that our customers are positively satisfied from day one and forever ongoing. In this role, you will: •Be responsible for developing and maintaining relationships with existing customers with a focus on upselling via deal management •Perform account planning for assigned accounts, coordinating with pre-sales and other resources to ensure strategic alignment •Drive strategic add-on and renewal business of Workday solutions within Major Account customers •Coordinate cross functionally with Workday's internal teams (pre-sales, digital, value & bid-management, marketing, technical and sales support) About You Basic Qualifications •8+ years of experience selling SaaS/Cloud based ERP / HCM / Financial / Planning / or Analytics solutions to C-levels from a field sales position. •8+ years experience collaborating with internal teams (pre-sales, value, inside sales) to achieve quota and run multiple deals at once •8+ years experience managing 18+ month long sales cycles end to end and nurturing the relationship throughout •8+ years experience forming relationships at the executive level within both existing and new business units; while sharing Workday value propositions Other Qualifications •Understanding of the strategic competitive landscape by staying up to date with trends and customer needs so you can effectively position Workday solutions within accounts •Able to quickly establish trust with key stakeholders •Experience partnering with internal team members on account strategies for short and long term territory management •Excellent verbal and written communication skills Workday Pay Transparency Statement The annualized base salary ranges for the primary location and any additional locations are listed below. Workday pay ranges vary based on work location. As a part of the total compensation package, this role may be eligible for the Workday Bonus Plan or a role-specific commission/bonus, as well as annual refresh stock grants. Recruiters can share more detail during the hiring process. Each candidate's compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need, among other things. For more information regarding Workday's comprehensive benefits, please click here. Primary Location: USA.NY.New York City Primary Location Base Pay Range: $150,800 USD - $184,400 USD Additional US Location(s) Base Pay Range: $150,800 USD - $184,400 USD Our Approach to Flexible Work With Flex Work, we're combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter. Pursuant to applicable Fair Chance law, Workday will consider for employment qualified applicants with arrest and conviction records. Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans. Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process! At Workday, we value our candidates' privacy and data security. Workday will never ask candidates to apply to jobs through websites that are not Workday Careers. Please be aware of sites that may ask for you to input your data in connection with a job posting that appears to be from Workday but is not. In addition, Workday will never ask candidates to pay a recruiting fee, or pay for consulting or coaching services, in order to apply for a job at Workday.
    $150.8k-184.4k yearly Auto-Apply 25d ago
  • SAP S/4HANA Infrastructure Lead (BASIS)

    IBM Computing 4.7company rating

    Washington, DC job

    Introduction A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe. You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio; including Software and Red Hat. Curiosity and a constant quest for knowledge serve as the foundation to success in IBM Consulting. In your role, you'll be encouraged to challenge the norm, investigate ideas outside of your role, and come up with creative solutions resulting in ground breaking impact for a wide network of clients. Our culture of evolution and empathy centers on long-term career growth and development opportunities in an environment that embraces your unique skills and experience. Your role and responsibilities The SAP S/4HANA Infrastructure Lead applies senior level expertise/capabilities to deliver Basis services to client to maintain database integrity, table indexing, change pointers, etc., performs technical upgrade, perform analysis of, document, report, escalate, triage and resolve database performance issues. Analyzes, designs, builds, and/or configures activities necessary for the initial build or periodic refresh of components for the SAP environments. Performs / Executes COOP for backup and recovery of production and non-production environments. Develops / Maintains project schedules for various consecutive projects / efforts, manages CHARMs and Transports through Solution Manager or applicable tool to migrate SAP ERP changes through the non-production and production environments. Required technical and professional expertise 10+ years of SAP, 2-5yr S/4HANA Basis implementation and post-production support experience Experience with cloud and on-premise SAP implementations and multiple SAP implementation projects Expertise on the technical foundation of SAP systems, ensuring stability, security, performance, and team leadership while overseeing system administration, upgrades, and project implementations Knowledge of available infrastructure, related system software, system integration techniques, and network management Demonstrable experience with contemporary project management tools and methodologies as well as ability to evaluate programmatic data, resolve inconsistencies and propose solutions to project issues Must be able to obtain and maintain a Secret NATO security clearance or higher Preferred technical and professional experience 10+ years BASIS experience Linux OS Certification, CompTIA Security+ certification SAP Certified Associate - SAP S/4HANA System Administration Bachelor's degree in Computer Science, Information Systems, Engineering, Math, Business or other related scientific or technical discipline. 4 years of SAP BASIS or equivalent COTS experience may be substituted for a Bachelor's degree IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status. #J-18808-Ljbffr
    $68k-86k yearly est. 2d ago
  • Vulnerability Management Analyst - US Federal

    Workday 4.8company rating

    McLean, VA job

    Your work days are brighter here. We're obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we're shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you'll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We're in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you'll do meaningful work with Workmates who've got your back. In return, we'll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul. So, if you want to inspire a brighter work day for everyone, including yourself, you've found a match in Workday, and we hope to be a match for you too. About the Team Workday has launched Workday Government, a new wholly owned subsidiary dedicated to serving the U.S. Government, to address its specific needs and accelerate modernization efforts. The Governance, Risk and Compliance (GRC) team works on compliance with US Government security frameworks including FedRAMP, IL-4, CMMC, and others for our civilian and defense customers. About the Role This role will support one or more direct or indirect contracts with the U.S. Federal Government which, due to federal government security requirements, mandates that all Workday personnel working on the contracts be United States citizens (naturalized or native). The GRC team is seeking a Vulnerability Management Analyst who will work with system owners and engineering teams to remediate issues. The role requires strong organization and interpersonal skills, and the technical ability to understand, interpret and prioritize findings from commercial scan tools. The role also requires contributing to the Planning of Actions and Milestones (POAMs) and communicating status to the leadership team. Responsibilities: Analyze and organize scan results and prioritize vulnerabilities for remediation based on risk requirements. Establish strong relationships with engineering teams to track and report status and remediation timelines. Contribute to the Planning of Actions and Milestones (POAMs). Support Continuous Monitoring (ConMon) and participate in audit activities related to vulnerability management. Report status to leadership teams. About You Required Qualifications: Outstanding communication and organization skills. Self-driven, motivated professional with experience working with multiple stakeholders. Strong ability to understand and interpret results from commercial scanning tools and provide related guidance for remediation. Strong ability to manage complex datasets in spreadsheets. Previous experience in managing POAMs for FedRAMP authorized environments. Working knowledge of security standards like FedRAMP, DoD IL-4/5, NIST 800-171, NIST 800-53 and the Risk Management Framework (RMF). Experience in cloud computing, preferably with a major hyperscaler like AWS, Google, etc. Proficiency in using tools like Jira for managing tickets and tasks. Preferred Qualifications: Relevant industry certifications (e.g., Security+, CEH, CISSP). Previous experience as an assessor, Information Systems Security Engineer (ISSE) with a 3PAO or Cloud Services Provider (CSP). Previous experience with US Federal Government defense or civilian agencies. Ability to write simple scripts (e.g. Python) to improve productivity. Workday Pay Transparency Statement The annualized base salary ranges for the primary location and any additional locations are listed below. Workday pay ranges vary based on work location. As a part of the total compensation package, this role may be eligible for the Workday Bonus Plan or a role-specific commission/bonus, as well as annual refresh stock grants. Recruiters can share more detail during the hiring process. Each candidate's compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need, among other things. For more information regarding Workday's comprehensive benefits, please click here. Primary Location: USA.VA.McLean (Tyson's Corner) Primary Location Base Pay Range: $111,600 USD - $167,500 USD Additional US Location(s) Base Pay Range: $101,000 USD - $179,400 USD Our Approach to Flexible Work With Flex Work, we're combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter. Pursuant to applicable Fair Chance law, Workday will consider for employment qualified applicants with arrest and conviction records. Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans. Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process! At Workday, we value our candidates' privacy and data security. Workday will never ask candidates to apply to jobs through websites that are not Workday Careers. Please be aware of sites that may ask for you to input your data in connection with a job posting that appears to be from Workday but is not. In addition, Workday will never ask candidates to pay a recruiting fee, or pay for consulting or coaching services, in order to apply for a job at Workday.
    $101k-179.4k yearly Auto-Apply 31d ago
  • Principal Customer Success Executive Banking

    Servicenow, Inc. 4.7company rating

    Vienna, VA job

    It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500 . Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. **What you get to do in this role:** + You will Identify areas of risk and takes steps to prevent customer or revenue churn + You will be responsible for working closely with Sales Teams to define and execute product adoption and customer retention plans + As a Customer Success Executive, you will provide prescriptive guidance on internal project/program governance and help the customer create the appropriate governance models and makes sure that all parties adhere to it. + You will help the customer identify incidents where contractual SLAs were missed and takes necessary action + Improving the overall satisfaction of the customer, as well as the satisfaction of their internal customers, is the key to success in this role. **To be successful in this role you have:** + Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. + The ideal candidate will have significant experience collaborating with senior IT and business leaders. They must have a track record of successfully demonstrating the ability to translate corporate strategy/objectives with the applied use of ServiceNow technology in the context of the client's environment. + PMP preferred, project management experience required. + A minimum of 10 years in a similar client facing or appropriately relevant role, in operating account or client relationship management + Experience in any of the following critical subject areas, with a demonstrated history delivering consulting services: + IT Strategy and Planning + IT Operations and Management + Human Resources + Security Operations + Customer Service Management + IT Processes + IT Governance + IT Portfolio, Program and Project Management + IT Project Delivery (SDLC) + Experience with project problem diagnosis, solution development, client communications, facilitation of decision making, documentation, managing client expectations, and team leadership JV20 For positions in this location, we offer a base pay of $177,100 - $310,000, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. **Work Personas** We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here (************************************************************************************************************************************* . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. **Equal Opportunity Employer** ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. **Accommodations** We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact ***************************** for assistance. **Export Control Regulations** For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.
    $96k-130k yearly est. 36d ago
  • Principal Product Advisor, ME Engagement Management

    Workday 4.8company rating

    McLean, VA job

    Your work days are brighter here. We're obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we're shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you'll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We're in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you'll do meaningful work with Workmates who've got your back. In return, we'll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul. So, if you want to inspire a brighter work day for everyone, including yourself, you've found a match in Workday, and we hope to be a match for you too. About the Team Join our team and experience Workday! It's rewarding to work in a company where people truly believe in what they're doing. At Workday, we are committed to bringing passion and customer focus to the business of enterprise applications. We work hard, and we are serious about what we do. We also like to have fun! In fact, fun is one of our company's core values. We put people first, celebrate diversity, drive innovation, and do good in the communities where we live and work. The Growth organization is within our Product & Technology team. Our mission is to enable our customers to adopt Workday products and solutions in the most effective and efficient manner and with the highest quality to ensure lasting customer success. The GO Implementation Strategy team focuses on building, optimizing, and scaling deployment approaches, tooling, and automation so that Workday deployments are repeatable, high quality, and insight-driven across our ecosystem. About the Role This role is a primary driver of the end-to-end engagement, project management, testing, and training approach within GO deployments. You will define how Workday projects should be governed and executed from an engagement perspective, shaping the methods, tooling, and content that delivery teams and partners use to manage scope, schedule, risk, testing cycles, and end‑user readiness. You are responsible for continuously improving project governance frameworks, testing strategies, and training approaches, and for leveraging deployment tools and automation to make these practices consistent, scalable, and insight‑driven. You will translate delivery learnings, escalations, and engagement health metrics into concrete improvements to our deployment playbooks, templates, and workflows, ensuring teams have clear guidance to run successful projects. As a Principal Product Advisor, you lead complex, cross-functional initiatives with a high degree of autonomy, partner closely with senior stakeholders across Product, Services, and Sales, and act as a key subject matter expert for engagement management, project execution, testing quality, and training effectiveness across GO deployments. About You Basic Qualifications Demonstrable expertise in enterprise SaaS project and engagement management, with a focus on delivery governance, risk management, and customer success for cloud implementations. 5+ years leading or advising on enterprise software deployments (preferably Workday or similar SaaS), with accountability for project plans, stakeholder alignment, timelines, and outcomes. Significant experience designing and executing structured testing cycles (e.g., SIT, UAT, regression, cutover validation) and defining testing tools, processes, and acceptance criteria. Strong hands-on experience with project and portfolio management tools, testing or QA tooling, and enablement/training platforms (e.g., work management tools, test management tools, learning or adoption platforms). Other Qualifications Highly adaptable; comfortable navigating evolving product and deployment strategies Communicates and collaborates effectively with cross-functional partners (Product, Services, Engineering, Partners, and Customer teams). Learns new technologies and related product areas quickly, including AI/ML-driven tools and emerging deployment automation capabilities. Can handle multiple competing priorities and drive progress across parallel initiatives in a structured way. Has strong analytical and problem-solving abilities, with a track record of breaking down ambiguous implementation challenges into scalable, tool- and workflow-based solutions. Explains complex and technical concepts in simple, accessible terms to audiences with varying levels of technical knowledge. Mentors consultants and delivery teams, provides guidance on deployment best practices, and can lead virtual teams or workstreams to deliver cross-organizational outcomes. Comfortable using AI tools (such as generative AI assistants) to design or enhance implementation workflows, documentation, and training content. Previous consulting experience, either as an internal consultant or with a consulting/software company, is a plus. Willing to travel up to 25% of the time, as required by business needs. Workday Pay Transparency Statement The annualized base salary ranges for the primary location and any additional locations are listed below. Workday pay ranges vary based on work location. As a part of the total compensation package, this role may be eligible for the Workday Bonus Plan or a role-specific commission/bonus, as well as annual refresh stock grants. Recruiters can share more detail during the hiring process. Each candidate's compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need, among other things. For more information regarding Workday's comprehensive benefits, please click here. Primary Location: USA.VA.McLean (Tyson's Corner) Primary Location Base Pay Range: $155,400 USD - $233,000 USD Additional US Location(s) Base Pay Range: $140,600 USD - $249,700 USD Our Approach to Flexible Work With Flex Work, we're combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter. Pursuant to applicable Fair Chance law, Workday will consider for employment qualified applicants with arrest and conviction records. Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans. Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process! At Workday, we value our candidates' privacy and data security. Workday will never ask candidates to apply to jobs through websites that are not Workday Careers. Please be aware of sites that may ask for you to input your data in connection with a job posting that appears to be from Workday but is not. In addition, Workday will never ask candidates to pay a recruiting fee, or pay for consulting or coaching services, in order to apply for a job at Workday.
    $140.6k-249.7k yearly Auto-Apply 4d ago
  • Strategic Oracle Solutions Architect - Finance & ERP

    IBM Computing 4.7company rating

    Washington, DC job

    A leading technology company is seeking an Oracle Solution Architect to enhance agencies' operational performance. The ideal candidate will possess extensive experience in Oracle applications, particularly in finance, and will work to modernize technologies and processes. A minimum of 8 years in the field is required. This role offers an opportunity to make impactful changes in a dynamic environment. #J-18808-Ljbffr
    $84k-115k yearly est. 5d ago
  • Sr Partner Development Manager

    Workday 4.8company rating

    McLean, VA job

    Your work days are brighter here. We're obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we're shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you'll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We're in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you'll do meaningful work with Workmates who've got your back. In return, we'll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul. So, if you want to inspire a brighter work day for everyone, including yourself, you've found a match in Workday, and we hope to be a match for you too. About the Team The Federal Partner team is passionate about developing partnerships that accelerate innovation and growth to drive Industry differentiation, expanded reach and customer success. This is an outstanding opportunity to be part of the team that is driving a rapid change of paradigm, to embrace a modern ecosystem and implement a unified partner strategy. The team's mission is to deliver winning partner engagements focused on time, scale and route to market, aligned to our operational goals and core values. About the Role This incredible opportunity is to grow and lead partner relationships with a set of strategic Federal Partners at Workday. Working in concert with our Federal Sales and Services leadership team, the Federal Partner Manager will identify strategic Partners, recruit, onboard, and co-sell with them. The Partner Manager ensures relationships between Partners and Workday are positioned in a unique and differentiated light, allowing Workday to achieve its strategic business objectives and drive new subscription revenue. The successful candidate will have strategic and operational skills in order to develop and translate a business plan into results and experience running partnerships with a Cloud based company. About You Basic Qualifications 3+ years of professional experience in a Federal Partner Management role with a Government SaaS, Cloud based software solution 3+ years of professional experience in Business Development, Software/Services Sales, and/or Channel Management in the Government / Regulated Industry market Other Qualifications Previous experience leading SI and alliance partnerships and business development. Experience recruiting new services partners in the Federal market. Experience implementing key partner programs to generate additional pipeline and revenue. Sales and/or Marketing experience with a consistent track record of supporting complex go-to-market initiatives. Organization and project management skills. Proven results in working across matrixed organizations, with complex team-based sales environments, and able to influence sales organizations and partner GTM motions. Cloud Technology, Data, Analytics, API, and platform experience and understanding. Understanding of GTM motions, including co-selling, and re-selling. Experience in public market facing activities. Location: DC Area Moderate Travel: 25-40% Workday Pay Transparency Statement The annualized base salary ranges for the primary location and any additional locations are listed below. Workday pay ranges vary based on work location. As a part of the total compensation package, this role may be eligible for the Workday Bonus Plan or a role-specific commission/bonus, as well as annual refresh stock grants. Recruiters can share more detail during the hiring process. Each candidate's compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need, among other things. For more information regarding Workday's comprehensive benefits, please click here. Primary Location: USA.VA.McLean (Tyson's Corner) Primary Location Base Pay Range: $128,200 USD - $192,400 USD Additional US Location(s) Base Pay Range: $116,000 USD - $206,200 USD Our Approach to Flexible Work With Flex Work, we're combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter. Pursuant to applicable Fair Chance law, Workday will consider for employment qualified applicants with arrest and conviction records. Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans. Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process! At Workday, we value our candidates' privacy and data security. Workday will never ask candidates to apply to jobs through websites that are not Workday Careers. Please be aware of sites that may ask for you to input your data in connection with a job posting that appears to be from Workday but is not. In addition, Workday will never ask candidates to pay a recruiting fee, or pay for consulting or coaching services, in order to apply for a job at Workday.
    $116k-206.2k yearly Auto-Apply 56d ago
  • Product Manager Intern 2026

    IBM Corporation 4.7company rating

    Herndon, VA job

    Introduction At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk. Your role and responsibilities Are you a seasoned Product Manager with a proven track record of successful product ownership and growth? Colleagues regard you as someone who navigates customer outcomes, business impacts, and functional tradeoffs with unparalleled skill. Your communication style leaves team members feeling respected, heard, and understood. Now, imagine channeling your expertise to shape the technology of tomorrow-a force that powers the world around us and yields an impact to be proud of.As a cross-portfolio Product Manager for IBM, you will play a vital role in assisting with projects spanning the entire cloud portfolio. Your focus will be on product management process agility and optimization. You will collaborate with product owners and cross-functional teams. You will help curate insights from customers that flow into the Idea hub and engage the right product teams to progress them. You will innovate ways to help drive efficiency in our product management processes. This is an exciting opportunity to learn the ropes of product management in a fast-growing market, and to contribute to the success of our products. What You'll Do * Collaborate with the broader IBM product organization to help support the portfolio and business. * Become an expert in IBM's product management methodologies, design thinking and new product introduction. Support product teams in defining product requirements, user stories, and specifications * Collaborate with cross-functional teams (engineering, design, marketing, and sales) to ensure timely product delivery * Analyze competitors, market trends and customer feedback to identify new product opportunities Required education High School Diploma/GED Preferred education Bachelor's Degree Required technical and professional expertise * Pursuing a Bachelors or master's in computer science or computer engineering or any related field in Product Management. * Experience in Product Management or equivalent practical experience building or deploying products in a Cloud based software organization * Experience in implementing agile practices and design thinking * Strong written communication and presentation skills * Problem solving and Business Analysis skills * Ability to work 3 days a week from the office. Preferred technical and professional experience * Track record of high-quality, self-directed, timely execution, * Attention to detail. * Technical expertise and ability to communicate, work & build trust with stakeholders * Experience with Cloud & technology ABOUT BUSINESS UNIT IBM Systems helps IT leaders think differently about their infrastructure. IBM servers and storage are no longer inanimate - they can understand, reason, and learn so our clients can innovate while avoiding IT issues. Our systems power the world's most important industries and our clients are the architects of the future. Join us to help build our leading-edge technology portfolio designed for cognitive business and optimized for cloud computing. YOUR LIFE @ IBM In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better. Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background. Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do. Are you ready to be an IBMer? ABOUT IBM IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world. Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business. At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world. IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status. OTHER RELEVANT JOB DETAILS Supplemental 1 employees may be eligible for up to 8 paid holidays, minimum of 56 hours paid sick time and the IBM Employee Stock Purchase Plan. IBM offers paid family medical leave and disability benefits to eligible employees where required by applicable law. This position was posted on the date cited in the key job details section and is anticipated to remain posted for 21 days from this date or less if not needed to fill the role. We consider qualified applicants with criminal histories, consistent with applicable law. IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship. The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year.
    $66k-86k yearly est. 11d ago
  • Incident Coordinator/Cyber Incident Commander - US Federal

    Workday 4.8company rating

    McLean, VA job

    Your work days are brighter here. We're obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we're shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you'll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We're in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you'll do meaningful work with Workmates who've got your back. In return, we'll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul. So, if you want to inspire a brighter work day for everyone, including yourself, you've found a match in Workday, and we hope to be a match for you too. About the Team The Workday's National Security Group (NSG) is responsible for all aspects of cybersecurity and compliance for Workday's US Department of Defense and Intelligence Community customer regions. The NSG Governance, Risk, Compliance (GRC) Team enables business agility while maintaining a strong security posture via intelligent risk-taking, optimized controls management, and iterative security governance. The NSG GRC team's mission is to enable and maintain Workday's National Security offerings through certification, continuous monitoring, consultation and deep stakeholder alignment. We act as a trusted advisor across Workday to help maintain and enhance our customer's trust. About the Role This role will support one or more direct or indirect contracts with the U.S. Federal Government which, due to federal government security requirements, mandates that all Workday personnel working on the contracts be United States citizens (naturalized or native). This critical role serves as the central point of command for all major cybersecurity incidents, outages, and customer-impacting events within Workday's highly regulated FedRAMP Moderate and IL4 environments. The Commander will lead the full incident lifecycle, from initial triage and containment through eradication and recovery. This involves making rapid, risk-based decisions under pressure, directing cross-functional responders (SOC, Engineering, SRE, Cloud teams), and driving resolution. Key responsibilities include: Communication & Compliance: Own all executive and customer communications. Ensure incident handling strictly adheres to compliance frameworks including FedRAMP, DoD IL4/IL5, and NIST 800-53. Support CISA/JAB/DISA/Customer notifications and customer evidence requests. Maintain IR playbooks, escalation paths, and communication templates. Direct cross-functional teams through triage, containment, eradication, and recovery. Validate evidence collection and maintain chain-of-custody as required. Provide accurate, timely status updates during ongoing or high-severity incidents. Communicate effectively with executives, legal, GRC, customer success, and partner teams. Incident Command: Act as primary Incident Commander, owning the incident bridge, assigning tasks, and ensuring rapid progression toward resolution. Documentation & Readiness: Produce official Incident Reports e.g. RCA, maintain IR playbooks, and lead post-incident reviews and readiness exercises to ensure continuous improvement. Process & Quality Focus: Systematically track incident metrics (MTTD, MTTR) and drive organizational adoption of best practices learned from incident reviews. About You Required Qualifications: Experience: 5-10 years in incident response, SOC, cybersecurity operations, or SRE/DevOps, including demonstrated experience leading complex incidents in cloud/SaaS environments. Compliance Knowledge: Strong understanding of FedRAMP, DISA SRG, NIST 800-53 and IR best practices. Technical Skills: Experience with EDR, SIEM, cloud forensics, and architectures (AWS/Azure/GCP, SaaS). Core Competencies: Exceptional communication, crisis leadership, rapid triage, and the ability to remain calm and decisive under pressure. Strong emotional intelligence and cross-cultural communication skills to manage diverse, high-stress teams. Preferred Qualifications: Prior Incident Commander or CSIRT leadership experience. Relevant certifications such as GCIH, GCIA, CISSP, or CCSP. Experience supporting federal audits, 3PAOs, or highly regulated customer environments. Proven ability to mentor junior team members and build long-term capabilities within the broader Security and Engineering organizations. Workday Pay Transparency Statement The annualized base salary ranges for the primary location and any additional locations are listed below. Workday pay ranges vary based on work location. As a part of the total compensation package, this role may be eligible for the Workday Bonus Plan or a role-specific commission/bonus, as well as annual refresh stock grants. Recruiters can share more detail during the hiring process. Each candidate's compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need, among other things. For more information regarding Workday's comprehensive benefits, please click here. Primary Location: USA.VA.McLean (Tyson's Corner) Primary Location Base Pay Range: $139,000 USD - $208,500 USD Additional US Location(s) Base Pay Range: $125,800 USD - $223,400 USD Our Approach to Flexible Work With Flex Work, we're combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter. Pursuant to applicable Fair Chance law, Workday will consider for employment qualified applicants with arrest and conviction records. Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans. Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process! At Workday, we value our candidates' privacy and data security. Workday will never ask candidates to apply to jobs through websites that are not Workday Careers. Please be aware of sites that may ask for you to input your data in connection with a job posting that appears to be from Workday but is not. In addition, Workday will never ask candidates to pay a recruiting fee, or pay for consulting or coaching services, in order to apply for a job at Workday.
    $125.8k-223.4k yearly Auto-Apply 39d ago
  • Chief Information Security Officer (CISO), Workday Government

    Workday 4.8company rating

    McLean, VA job

    Your work days are brighter here. We're obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we're shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you'll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We're in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you'll do meaningful work with Workmates who've got your back. In return, we'll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul. So, if you want to inspire a brighter work day for everyone, including yourself, you've found a match in Workday, and we hope to be a match for you too. About the Team Workday has launched Workday Government, a new wholly owned subsidiary dedicated to serving the U.S. Government, to address its specific needs and accelerate modernization efforts. About the Role As the Chief Information Security Officer (CISO), Workday Government, you will be a pivotal executive leader, shaping and executing Workday's comprehensive cybersecurity strategy specifically tailored for the highly regulated and mission-critical needs of our federal government clients. This role serves as the ultimate authority and advocate for federal cybersecurity within Workday, ensuring our products, services, and operational environments not only meet but exceed the most stringent security, compliance, and resilience requirements. You will bring profound expertise in federal government cybersecurity frameworks, regulations, and executive-level experience in building, maturing, and leading complex security programs within the federal space. Critical to this role is proven experience establishing and maintaining secure cloud and on-premise network environments, including air-gapped regions, and successfully navigating the accreditation processes for SaaS platforms within these sensitive environments. You will be instrumental in maintaining our federal accreditations and pursuing new ones as Workday's federal footprint expands. This role requires a visionary leader with a hands-on approach, capable of not only defining strategy but also diving into the operational complexities of federal cybersecurity. A key responsibility will be building and scaling a dedicated federal cybersecurity team from the ground up, fostering a culture of excellence and operational rigor. Furthermore, you will be directly responsible for designing, establishing, and maturing a Security Operations Center (SOC) specifically tailored to meet federal compliance requirements for monitoring and responding to threats in highly sensitive environments. Key Responsibilities As the CISO, Workday Government, you will lead and direct all aspects of federal cybersecurity, including: Strategic Vision & Leadership: Define and articulate the long-term federal cybersecurity vision and strategy, aligning with Workday's business objectives and federal agency requirements. Serve as the executive security liaison for federal agencies, building and nurturing high-trust relationships with key government security officials, auditors, and regulatory bodies. Advise the executive leadership team on critical federal cybersecurity risks, investments, and strategic initiatives. Champion a robust security culture across the organization, with a strong focus on federal compliance and best practices. Establish and chair a Security Governance Council across stakeholders to ensure alignment and effective decision-making. Act as the primary security point-of-contact for government customers, prime contractors, integrators, FedRAMP PMO, DISA, and agency sponsors, and actively participate in industry groups (e.g., ISACs, INSA, NIAC) and working groups for federal cybersecurity. Team & Capability Building (Hands-On): Recruit, build, and lead a high-performing, dedicated federal cybersecurity team from its foundational stages. This includes defining roles, hiring top talent, and establishing effective team structures and processes. Architect, establish, and continuously mature a federal-compliant Security Operations Center (SOC). This involves selecting and implementing security tools, defining operational playbooks, establishing monitoring processes, and ensuring adherence to federal reporting requirements. Provide hands-on technical guidance and expertise to the team as needed, particularly during incident response, architectural reviews, and complex problem-solving. Mentor and develop cybersecurity professionals, fostering an environment of continuous learning and technical excellence tailored for federal security challenges. Federal Compliance & Risk Management: Direct and oversee comprehensive compliance with all relevant federal cybersecurity frameworks and regulations, including FISMA, FedRAMP (all levels, including High and IL4/Secret/Top Secret), NIST 800-53/800-171, CMMC (all levels), ICD 503, ITAR, CJIS, DFARS, OMB A-130, and other intelligence community directives. Lead and manage the end-to-end FedRAMP authorization process for all relevant Workday offerings, from initial strategy and documentation to security control implementation, continuous monitoring, and re-authorization efforts. Establish and enforce enterprise-wide federal risk management frameworks, conducting regular, advanced risk assessments and implementing sophisticated mitigation strategies to protect highly sensitive government data and systems. Drive continuous risk assessment and mitigation strategy. Assist in obtaining and maintaining Authority to Operate (ATO) for Workday Government offerings. Lead and manage audits and assessments by third-party or government agencies (e.g., GAO, DoD IG, DHS). Ensure robust data loss prevention (DLP), access control mechanisms, secure disposal procedures, and advanced audit logging capabilities are implemented and continuously optimized for federal environments. Cyber Defense & Incident Response (Federal Focus): Architect, implement, and continuously refine a sophisticated cyber defense strategy for all federal environments, including air-gapped and cross-domain solution (CDS) architectures. Oversee the development, implementation, and rigorous testing of federal-specific incident response and threat management plans, ensuring rapid, effective, and compliant resolution of security incidents within government sector operations, in line with FISMA/NIST SP 800-61. Coordinate with US-CERT, CISA, and government customers during major incidents. Maintain playbooks and conduct red team/blue team exercises. Direct comprehensive threat intelligence gathering and analysis pertinent to the federal landscape, proactively identifying and mitigating emerging threats, vulnerabilities, and nation-state actor activities. Ensure the SOC capabilities are optimized for federal compliance, including offline log analysis and secure data handling procedures. Participate in classified threat briefings, if cleared. Secure Federal Architecture, Engineering & Product Support: Provide executive leadership and strategic guidance for the secure design, development, and deployment of Workday's SaaS solutions in federal environments, ensuring security-by-design principles are deeply embedded from conception. Design and maintain secure architectures (on-prem, cloud, hybrid). Approve and oversee System Security Plans (SSPs) and RMF lifecycle activities. Enforce Zero Trust Architecture (ZTA) principles. Oversee vulnerability scanning and security operations (SIEM, SOAR). Collaborate extensively with engineering, product development, and infrastructure teams to integrate cutting-edge security architectures that meet future-state federal requirements. Ensure secure coding practices and oversee STIG compliance and code scanning (SAST/DAST/IAST). Support CI/CD pipelines with built-in security gates and interface with government DevSecOps teams. Insider Threat & Personnel Security: Collaborate closely with the Facility Security Officer (FSO) or Human Resources on personnel vetting and insider threat programs. Ensure proper handling of classified information, if applicable. Oversee background check compliance and clearance levels (public trust, secret, TS/SCI etc.). Security Awareness, Training, and Policy Development: Direct and manage all security audits, assessments, and continuous monitoring activities for federal systems, including rigorous penetration testing, vulnerability management, and third-party security reviews. Develop and enforce robust security policies and procedures specifically tailored to federal regulations and industry best practices. Author security policies tailored to federal environments. Drive comprehensive security awareness programs for cleared and uncleared personnel. Conduct security training aligned with DoD/DHS requirements. Contract & Supply Chain Risk Management: Ensure secure development lifecycle (SDLC) for software built under federal contracts. Conduct supply chain risk assessments (per EO 14028, OMB, and NIST 800-161). Ensure subcontractors and partners meet required controls (e.g., NIST 800-171 for CUI). Metrics & Reporting: Report regularly on the federal cybersecurity posture to executive leadership and the Board (if applicable). Provide all required reports to federal agencies, including FISMA scorecards, Plan of Action and Milestones (POA&M) updates, and incident reports. About You Education: Bachelor's degree in Computer Science, Cybersecurity, or a related technical field is required. A Master's degree or higher in a relevant discipline is strongly preferred. Experience: Minimum of 15+ years of progressive leadership experience in cybersecurity, with at least 7+ years in a senior leadership or executive role specifically focused on federal government cybersecurity programs. Demonstrated executive-level experience in building and scaling cybersecurity teams, including establishing a Security Operations Center (SOC) from the ground up, with a clear focus on federal compliance. Proven executive-level experience leading and successfully managing multiple FedRAMP authorization processes (Moderate, High, and/or DoD IL4/IL5/IL6/Secret/Top Secret) for SaaS or cloud service offerings. Extensive hands-on and strategic knowledge of federal cybersecurity frameworks and regulations, including NIST SP 800-53, FISMA, CMMC (all levels), ICD 503, and classified environment security principles. Proven track record of designing, implementing, and operating security programs within secure network environments, including air-gapped and cross-domain solution (CDS) architectures. Deep technical and operational understanding of cloud security principles and best practices for highly sensitive federal data. Experience obtaining and maintaining government security clearances at the TS/SCI - Counterintelligence Scope Polygraph level. Executive-level communication and interpersonal skills, with a proven ability to engage effectively with senior government officials, C-suite executives, and technical teams. Certifications: CISSP, CISM, or similar executive-level security certifications are highly desirable. Relevant federal-specific certifications (e.g., FedRAMP 3PAO experience, DoD 8570/8140 compliance, CMMC Assessor) are highly desirable. DoD 8570/8140 certifications (e.g., CISSP, GSLC) may be required if classified work is involved. Desired Attributes Strategic Visionary: Ability to define and execute a long-term federal cybersecurity strategy that aligns with rapidly evolving threats and regulatory landscapes. Executive Presence: Exceptional communication, presentation, and negotiation skills, capable of influencing senior stakeholders and government officials. Hands-On Leader: A leader who is not afraid to dive into technical details and actively contribute to problem-solving, while also guiding the team strategically. Results-Oriented Leader: A proven track record of delivering measurable security improvements and successful accreditation outcomes in complex federal environments. Problem Solver: Superior analytical and critical thinking skills to address intricate security challenges and make sound, timely decisions. Adaptable & Resilient: Thrives in a dynamic, high-stakes environment, demonstrating composure and leadership during crisis situations. Passion for Public Service: A genuine commitment to securing critical government missions and protecting national interests. Workday Pay Transparency Statement The annualized base salary ranges for the primary location and any additional locations are listed below. Workday pay ranges vary based on work location. As a part of the total compensation package, this role may be eligible for the Workday Bonus Plan or a role-specific commission/bonus, as well as annual refresh stock grants. Recruiters can share more detail during the hiring process. Each candidate's compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need, among other things. For more information regarding Workday's comprehensive benefits, please click here. Primary Location: USA.VA.Home Office Primary Location Base Pay Range: $279,800 USD - $419,800 USD Additional US Location(s) Base Pay Range: $279,800 USD - $419,800 USD Our Approach to Flexible Work With Flex Work, we're combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter. Pursuant to applicable Fair Chance law, Workday will consider for employment qualified applicants with arrest and conviction records. Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans. Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process! At Workday, we value our candidates' privacy and data security. Workday will never ask candidates to apply to jobs through websites that are not Workday Careers. Please be aware of sites that may ask for you to input your data in connection with a job posting that appears to be from Workday but is not. In addition, Workday will never ask candidates to pay a recruiting fee, or pay for consulting or coaching services, in order to apply for a job at Workday.
    $124k-160k yearly est. Auto-Apply 60d+ ago
  • Senior Compliance Manager - Sanctions

    Intuit 4.8company rating

    Intuit job in Washington, DC

    We are seeking a highly motivated and experienced Sanctions Compliance Manager, Sanctions, to join our Sanctions Compliance Office. In this critical role, you will be responsible for conducting in-depth investigations into potential sanctions violations, ensuring adherence to global sanctions regulations, and mitigating financial crime risks. This is an excellent opportunity for a detail-oriented professional with a strong understanding of sanctions compliance and a proven track record in complex investigations to make a significant impact. **Responsibilities** + Lead and conduct complex, end-to-end investigations into potential sanctions violations, including but not limited to; OFAC, UN, EU, CA, UK and other relevant international sanctions regimes. + Analyze high-risk transactions, customer profiles, and other data points to identify suspicious activity and potential breaches of sanctions regulations. + Gather, analyze, and interpret large volumes of information from various internal and external sources to build comprehensive case files. + Prepare detailed, well-reasoned, and concise investigative reports, clearly articulating findings, conclusions, and recommendations to senior management and relevant stakeholders. + Collaborate closely with internal stakeholders, including Legal, Compliance, Operations, and Business Units, to ensure timely resolution of alerts and effective risk mitigation. + Stay abreast of new and evolving sanctions regulations, typologies, and enforcement actions, and provide guidance and training to partnering teams. + Participate in the development and enhancement of sanctions compliance policies, procedures, and controls. + Contribute to the continuous improvement of the sanctions investigations process, identifying efficiencies and best practices. + Mentor and provide guidance to junior analysts, fostering their professional development. Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is: Bay Area California $124,500- 168,500 Southern California $114,500.00 - 155,000.00 Washington DC $108,000.00 - 146,500.00 This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit : Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing pay equity for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. **Qualifications** + Bachelor's degree in Finance, Economics, Criminal Justice, or a related field. Advanced degree or professional certifications (e.g., CAMS, CGSS) highly preferred. Equivalent work experience considered. + **5+ years of progressive experience** in sanctions investigations, financial crime compliance, or a related field within a financial institution, regulatory body, or consulting firm. + **In-depth knowledge of global sanctions regimes** , including OFAC, UN, EU, CA, UK and other major international sanctions lists. + Proven ability to conduct **complex, end-to-end investigations** , from initial alert to final report. + Strong analytical and critical thinking skills with the ability to synthesize complex information and draw sound conclusions. + Excellent written and verbal communication skills, with the ability to articulate complex issues clearly and concisely to diverse audiences. + Proficiency in using various financial crime compliance systems and tools (e.g., transaction monitoring systems, sanctions screening tools, case management systems). + Ability to work independently and as part of a team in a fast-paced, dynamic environment. + Team-player: thrives in a team environment and setting up teammates for success; good at building relationships across the company; shows empathy for our customers, colleagues and other stakeholders; open to feedback and collaboration; comfortable in the driver's seat or working as a contributor on a larger team + Ability to independently and successfully manage significant case load and big cross-company projects for multiple internal stakeholders with competing deadlines + Very organized; an ability and interest in prioritizing the most critical work and finding ways to scale; understands the importance of process and rigor; innovates where appropriate to improve processes Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit : Careers | Benefits (************************************************************* ). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. The expected base pay range for this position is: Bay Area California $ 124,500- 168,500 Southern California $ 114,500- 155,000 Washington DC $ 108,000- 146,500 EOE AA M/F/Vet/Disability. Intuit will consider for employment qualified applicants with criminal histories in a manner consistent with requirements of local law.
    $124.5k-168.5k yearly 60d+ ago
  • Associate Partner: Cloud Migration & Modernization GTM Lead

    IBM Computing 4.7company rating

    Herndon, VA job

    A leading technology company in Virginia seeks a motivated Associate Partner for Cloud Migration and Modernization Services. This role involves advising clients and leading go-to-market efforts to drive sales growth. Candidates should have expertise in cloud solutions, strong negotiation skills, and the ability to build executive relationships. Join us in transforming businesses with innovative cloud strategies and solutions. #J-18808-Ljbffr
    $142k-214k yearly est. 4d ago
  • Software Application Engineer

    Workday 4.8company rating

    McLean, VA job

    Your work days are brighter here. We're obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we're shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you'll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We're in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you'll do meaningful work with Workmates who've got your back. In return, we'll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul. So, if you want to inspire a brighter work day for everyone, including yourself, you've found a match in Workday, and we hope to be a match for you too. About the Team Workday, founded in 2005, stands as a groundbreaking force in the human capital and financial management industry, with a global presence and a diverse array of customers. Across our offices worldwide, our teams are united by a shared dedication to innovation, collaboration, and excellence! Joining our team means embarking on a journey of opportunity to advance your career and contribute to impactful solutions that shape industries. Whether you thrive with solving sophisticated business problems, collaborating with agile teams, or championing innovation and software design, Workday offers an environment where your talents can thrive. Our Product Development and QA organization spans across various products, serving a wide range of customers worldwide. Every project you undertake with us contributes to Workday's outstanding culture, core values, and dedication to excellence. We're proud to have received numerous awards and accolades for our products, outstanding workplace culture, and commitment to sustainability. With your talent, we continue to lead the way in cloud technology and make a difference in the lives of our customers worldwide! About the Role Collaborate with Product Managers and QA Engineers on functional design and analysis of requirements Design and develop a product in a metadata-driven development environment Build and maintain robust, efficient and maintainable code using an object-oriented framework and class modeling Troubleshoot customer reported issues Mentor and learn from other team members through pair programming, code reviews, hackathons, etc. This role will support one or more direct or indirect contracts with the U.S. Federal Government which, due to federal government security requirements, mandates that all Workday personnel working on the contracts be United States citizens (naturalized or native). About You This role may require a security clearance at the TS/SCI w/CI Poly level. Applicants must have the ability to obtain and maintain a U.S. government issued security clearance. An active TS/SCI w/CI Poly is preferred. Basic Qualifications: 5+ years experience with UML, Web application development or SaaS (Software as a Service) technologies 5+ years of experience with design and development using an object-oriented language such as Java, Python, C#, C++, etc. 5+ years of experience designing/developing business applications 5+ years of experience with design and analysis of software for performance Bachelor's degree in a computer related field or equivalent work experience Other Qualifications: Must be a collaborative teammate with good verbal and written communication skills Experience with JSON, REST, and GraphQL is a plus Strong knowledge and application of key design patterns in object-oriented development Experience in developing applications that prioritize usability and configurability Workday Pay Transparency Statement The annualized base salary ranges for the primary location and any additional locations are listed below. Workday pay ranges vary based on work location. As a part of the total compensation package, this role may be eligible for the Workday Bonus Plan or a role-specific commission/bonus, as well as annual refresh stock grants. Recruiters can share more detail during the hiring process. Each candidate's compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need, among other things. For more information regarding Workday's comprehensive benefits, please click here. Primary Location: USA.VA.McLean (Tyson's Corner) Primary Location Base Pay Range: $117,900 USD - $176,900 USDAdditional US Location(s) Base Pay Range: $106,700 USD - $189,600 USD Our Approach to Flexible Work With Flex Work, we're combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter. Pursuant to applicable Fair Chance law, Workday will consider for employment qualified applicants with arrest and conviction records. Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans. Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process! At Workday, we value our candidates' privacy and data security. Workday will never ask candidates to apply to jobs through websites that are not Workday Careers. Please be aware of sites that may ask for you to input your data in connection with a job posting that appears to be from Workday but is not. In addition, Workday will never ask candidates to pay a recruiting fee, or pay for consulting or coaching services, in order to apply for a job at Workday.
    $106.7k-189.6k yearly Auto-Apply 3d ago
  • Senior Federal Deployment Manager | Active Security Clearance

    Palo Alto Networks 4.8company rating

    Reston, VA job

    Our Mission At Palo Alto Networks everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we're looking for innovators who are as committed to shaping the future of cybersecurity as we are. Who We Are This role is remote, but distance is no barrier to impact. Our hybrid teams collaborate across geographies to solve big problems, stay close to our customers, and grow together. You will be part of a culture that values trust, accountability, and shared success where your work truly matters. Job Description Your Career The Palo Alto Networks Xpanse Deployment Management team is responsible for the successful implementation, execution and relationship management of all national security engagements. This team sits between Sales, Product, and Engineering to deliver maximum analytical value to our end users, ensure strong product engagement, drive renewals and expansions, solicit product feedback, and scope new product features. As a Senior Deployment Manager, you will serve alongside mission-focused, cross-functional teammates to identify processes, product features, and deployment strategies that pave the way for Xpanse to scale quickly both within existing customers and to new customer bases. Senior Deployment Managers will work with senior team members and executives across Palo Alto Networks to continually improve product performance and impact, effect customer satisfaction and retention, and facilitate rapid feedback loops between Product and our users. Your Impact Onboarding Training users on the technical functions of the Expander and ILI platforms Conducting leadership briefings at customer sites to ensure understanding of Xpanse's capabilities and engagement progress Definiting workflows, implementing Expander and ILI into existing toolkits, and understanding their most pressing challenges Embedding with the customer to maximize impact and operationalization Account Management Driving user engagement and adoption; understanding the unique bureaucratic environments in which the user operates Leading customer training with Xpanse products and services Managing relationships with user-level and executive-level stakeholders Providing analytical support at customer request; guiding customers through analytic workflows within Expander, participating at all stages of customer investigations to drive wins; this requires mastering our product capabilities and providing ongoing QA support for Expander and ILI Technical troubleshooting (in collaboration with Engineering team) Serving as “customer advocate” with members of product management and engineering to improve our products Soliciting and documenting customer feedback using qualitative and quantitative methods Writing and disseminating detailed engagement progress reports to relevant team members across the team Renewals and Expansion Working closely with Sales to facilitate contract renewals and customer expansions on products and services Qualifications Your Experience 7+ years of experience in technical client engagement and/or technical intelligence analysis Familiarity with government and military organizational structures, e.g., how mission priorities and workflows influence technology adoption Ability to systematically analyze challenges and drive measurable improvements in user adoption Strong communication and presentation skills with the ability to brief senior leaders Demonstrated ability to learn and absorb new technical domains quickly Advanced understanding of broad cybersecurity issues (plus, not a requirement) Proven track record of thriving in cross-functional environments and building trust across Sales, Product, and Engineering Active U.S. TS/SCI security clearance required at time of hire Travel expectations of 30% annually Additional Information The Team Our theater-based Technical Solutions team collaborates with large organizations around the world to accelerate platform adoption and ensure long-term customer success. As part of our Worldwide Technical Solutions organization, you find fulfillment in empowering our technical sellers with access to AI-driven tools and automation, demos and sandboxes, design and deployment guides, and comprehensive technical training and certifications, with the ultimate goal of maximizing their effectiveness as a technical seller and enabling them to solve the most complex security challenges. Compensation Disclosure The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $142,000 - $230,000/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here. Our Commitment We're problem solvers that take risks and challenge cybersecurity's status quo. It's simple: we can't accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at [email protected]. Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines.
    $142k-230k yearly 26d ago

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