At Intuitive, we are united behind our mission: we believe that minimally invasive care is life-enhancing care. Through ingenuity and intelligent technology, we expand the potential of physicians to heal without constraints. As a pioneer and market leader in robotic-assisted surgery, we strive to foster an inclusive and diverse team, committed to making a difference. For more than 25 years, we have worked with hospitals and care teams around the world to help solve some of healthcare's hardest challenges and advance what is possible. Intuitive has been built by the efforts of great people from diverse backgrounds. We believe great ideas can come from anywhere-we strive to foster an inclusive culture built around diversity of thought and mutual respect. We lead with inclusion and empower our team members to do their best work as their most authentic selves. Passionate people who want to make a difference drive our culture-our team members are grounded in integrity, have a strong capacity to learn, the energy to get things done, and bring diverse, real world experiences to help us think in new ways. We actively invest in our team members to support their long-term growth so they can continue to advance our mission and achieve their highest potential. Join a team committed to taking big leaps forward for a global community of healthcare professionals and their patients. Together, let's advance the world of minimally invasive care. Primary Function of Position: The primary objective of an Engineering Technician is to provide troubleshooting, testing, repairs, and MRB evaluation services to Ion systems manufacturing line meeting Quality and productivity goals within manufacturing. This person will play a significant role in the areas of Failure Analysis, First Pass Yield and MRB review. Roles and Responsibilities: *
Follow Production escalation process and provide engineering evaluation of any interruptions to production line. * Perform quick triage of the issue and recommend best course of action to keep production moving. Perform simple reworks on the spot (cable crimping, solder components, tap threads, clean optics, adjust alignments etc.). * Document all activities during escalation support in formal records. * Review parts in MRB. Analyze failures in detail. Make decisions on dispositions. Document all findings in formal records. * Diagnose failures on Systems Mfg line (System level failures, Sub-assembly failures, Test fixture failures). * Perform failure analysis to component level and investigate root cause. Recommend corrective / preventive actions. * Execute engineering level tests and collect data to support design of experiment activities or characterize a device. * Support production with electronics/PCA programming and functional testing in the early phase of new product launches to shake out bugs, suggest improvements. * Redline process instructions and drawings. * Follow all corporate, safety, SOP, DOP procedures and regulations. * Maintain calibration of all equipment. * Perform other engineering technician duties as needed. Skill/Job Requirements: * Minimum 5 years of experience in component level troubleshooting on PCAs, as well as on integrated electromechanical assemblies. * Ability to perform troubleshooting with minimal supervision. * Effectively use of troubleshooting and measurement equipment like oscilloscopes, multimeters, function generators, custom test platforms. * Understand wiring diagrams, schematics, assembly drawings, fab drawings, mechanical component drawings. * Document findings of investigation in quality notifications which are part of official Device History Records. * Electronic and Mechanical assembly skills (Examples: soldering, crimping, box build, fiber handling, optical component handling, cable routing, and use of RTV/epoxy). * Working knowledge of computers, word processing and spreadsheet applications for documentation and data presentation. * Ability to read, modify, an execute test scripts for debug. * Ability to learn quickly and adapt to variety of technologies that allow effective troubleshooting. Examples: Digital and Analog Electronics components, optical components, servo components, machined parts, sheet metal parts, cable assemblies. * Good communication skills to be able to partner effectively with production techs, supervisors, training department as well as Mfg/Design/Test Engineers. * Sense of urgency and Multi-tasking is essential to be able to support production line effectively. Education/Experience: * Minimum AS degree, trade school, military technical training or equivalent. * A minimum of five years of troubleshooting experience, or equivalent combination of education and experience. Due to the nature of our business and the role, please note that Intuitive and/or your customer(s) may require that you show current proof of vaccination against certain diseases including COVID-19. Details can vary by role. Intuitive is an Equal Employment Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws. We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.