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Investigations director skills for your resume and career
15 investigations director skills for your resume and career
1. Oversight
Having oversight of someone means to monitor a process or a situation. If someone has oversight of something, they are responsible for the completion of the project. Oversight is usually given to experts as they monitor their juniors or newbies as they go through a project.
- Provided oversight for or directly conducted over 200 investigations.
- Tasked with the oversight of day-to-day operational flow of the 3rd party SIU investigations.
2. Law Enforcement Agencies
- Facilitated over 300 seminars internationally for corporations, associations, federal agencies, law enforcement agencies, universities and school districts.
- Coordinate and conduct investigations and interviews with corporations, attorneys and law enforcement agencies.
3. Ethics
Ethics is a branch of knowledge that involves recommending, defending, and systemizing aspects of right and wrong behavior.
- Spearheaded global investigations of fraud and ethics violations in business units throughout the company.
- Appointed to the Ethics & Accreditation Committee of the National Association of Professional Background Screeners (NAPBS).
4. Litigation
- Conducted contract litigation investigation of civil court matters.
- Consulted with other divisions, including Legal, on matters involving criminal and general law and litigation.
5. Fraud Investigations
Frаud investigations аrе dеѕіgnеd to еxроѕе frаudulеnt оffеnсеѕ such аѕ іnѕurаnсе аnd credit саrd fraud аnd to рunіѕh thе perpetrator of a frаudulеnt and іllеgаl асt аnd tо соllесt еvіdеnсе to protect the vісtіmѕ іn ԛuеѕtіоn.
- Served as liaison between Fraud Investigations Division and prosecutors, including consulting on specialized aspects of insurance and related criminal statutes.
- Handle all internal/external fraud investigations and employee relations.
6. SIU
SIU stands for special investigative unit. It is a civilian investigative agency that conducts criminal investigations, detect and prevent fraudulent activities, and take action against crimes. A special investigator who works as part of the SIU usually travels to different areas to gather evidence, conduct interviews with various parties, collect statements from witnesses, and maintain records.
- Promoted as part of WellPoint's SIU restructuring.
- Developed the company's first QA process for SIU
7. Incident Response
Incident response is defined as the process by which a company or organization handles a cyber attack or a data breach. Along with dealing with the initial attack, this also deals with the possible consequences of the breach. The goal of incident response is to limit the damage caused by the attack.
- Collaborated with Chief Privacy Officer on incident response and analysis.
- Enhanced incident response capabilities and formulated 24/7 response services.
8. Direct Reports
- Managed thirteen direct reports by guiding and developing them to achieve positive results on behalf of the Retail and Corporate organizations.
- Report to the Chief Operating Officer and manage a team of 11 direct reports with over 100 indirect reports.
9. Medicare
Medicare is a federal government insurance program that offers health care coverage to people who are 65 and above. In some cases, younger people with disabilities whose status is identified by the SSA can also avail the insurance program. Medicare covers the health expenses of people who are not able to afford it plus it protects the payee from rising health care costs.
- Analyzed changes in Medicare and Federal Employee Programs to revise policies and procedures to ensure departmental goals and objectives were compatible.
- Coordinated external Medicare, OPM, FEP and NC Department of Insurance audits.
10. Medicaid
- Managed the relationship with the state's Medicaid agency, including analysis of proposed improvements to payment policies.
- Helped procure vendors for revamping Medicaid practices.
11. Anti-Fraud
- Market anti-fraud services and collaborate with peers to diagnose emerging risk.
- Create and execute the corporate anti-fraud learning strategy.
12. Internal Investigations
Investigations that are conducted to inquire about any organization's internal matters and operations are termed an internal investigation. Internal investigations are commonly held due to the allegations of embezzlement, corruption, harassment, or other charges. Some companies also conduct internal investigations to keep themselves diligent and safeguard themselves from any unwanted charges.
- Led and participated in internal investigations, Coordinated with local, state and federal law enforcement, Office of Homeland Security.
- Conducted internal investigations of employees in overseas offices * Regularly interacted with US and UK Embassies and INTERPOL.
13. Loss Prevention
The steps taken by a business to prevent theft is called loss prevention. There are multiple methods for loss prevention for example usage of automated cash handling, secure physical location, product security staff buy-in, and attentive customer service.
- Developed and implemented corporate security and loss prevention policies.
- Organized and manage the unit's loss prevention, emergency and safety programs in compliance with company policies and procedures.
14. Risk Assessments
The process of analyzing and identifying the acts or events that have the potential to negatively affect an individual, asset, or business is called risk assessment. Risk assessments are important because they form an integral part of an organization as well as occupational safety plans
- Performed internal audits, risk assessments, and Sarbanes-Oxley reviews at Austrian and international entities.
- Developed and managed security systems layouts and installations based on risk assessments and site evaluations on a worldwide basis.
15. Conduct Investigations
- Train employees, conduct investigations as directed by director.
- Conduct investigations on assigned cases to determine evidence of fraudulent activity.
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List of investigations director skills to add to your resume
The most important skills for an investigations director resume and required skills for an investigations director to have include:
- Oversight
- Law Enforcement Agencies
- Ethics
- Litigation
- Fraud Investigations
- SIU
- Incident Response
- Direct Reports
- Medicare
- Medicaid
- Anti-Fraud
- Internal Investigations
- Loss Prevention
- Risk Assessments
- Conduct Investigations
- Insurance Fraud
- Performance Management
- Fraud Detection
- Corporate Security
- Management System
- Surveillance Equipment
- Federal Agencies
- CCTV
- Federal Law Enforcement
- Securities
- Background Checks
- Global Investigations
- FCPA
- Local Law Enforcement
- Anti-Money Laundering
- Training Programs
- Background Investigations
- Security Assessments
- Unemployment Insurance
- Law Enforcement Officials
- Private Sector
- Subpoenas
- External Investigations
Updated January 8, 2025