About the Company
For over 40 years, APEX Investigation has been dedicated to reducing insurance risk and combating fraud through trusted, high-quality investigations. We build lasting client relationships through integrity, clear communication, and timely, actionable results. Specializing in suspicious claims across multiple coverage areas-including workers' compensation, property, casualty, and auto liability-we provide critical information that supports efficient claims resolution, cost control, and reduced financial loss.
About the Role
The Claims Investigator plays a critical role in the investigation of insurance claims-primarily workers' compensation-by conducting recorded statements, field investigations, scene and medical canvasses, and producing clear, well-documented reports.
This position requires adaptability, strong communication skills, sound judgment, and the ability to manage both fieldwork and detailed administrative responsibilities. Travel and variable schedules are a regular part of this role.
Key Responsibilities
Case Management & Communication
Receive, review, and manage assigned cases from start to completion.
Communicate professionally with clients, claimants, witnesses, and other involved parties.
Provide timely case updates and correspondence in accordance with company guidelines via CaseLink.
Maintain objectivity and professionalism in all interactions.
Investigative Field Work
Conduct recorded statements at various locations, including claimants' homes, workplaces, medical offices, and public settings.
Ask open-ended questions, interpret responses, and conduct appropriate follow-up without reliance on scripted questionnaires.
Perform scene and neighborhood canvasses, including walking on varied terrain.
Meet with treating physicians and medical offices as required.
Travel to designated locations, including overnight stays when necessary.
Respond to rush cases within business hours when required.
Documentation & Reporting
Enter case updates, notes, hours worked, mileage, and expenses into CaseLink on a daily basis.
Upload all obtained statements, documents, recordings, photographs, and evidence to CaseLink the same day they are acquired.
Compose clear, concise, and grammatically correct case updates within 24 hours of obtaining statements.
Prepare and submit comprehensive investigative reports within 72 hours of final update submission.
Evidence & Records Handling
Retrieve records from agencies and entities both in-person and remotely.
Take clear photographs and video when necessary and label all electronic files accurately.
Securely collect, store, and maintain custody of evidence when required.
Maintain organized and protected case files and establish backup procedures to safeguard data in the event of technical failure.
Additional Responsibilities
Identify and recommend additional investigative services outside the scope of the original assignment when appropriate.
Work overtime as needed to meet case demands and deadlines.
Maintain an efficient, safe, and organized telecommuter workspace.
Physical & Work Environment Requirements
Ability to sit for extended periods performing computer-based work and report writing.
Ability to stand for extended periods while conducting interviews and canvasses.
Ability to lift and carry items weighing between 5-30 lbs (e.g., laptop, briefcase, equipment).
Ability to operate digital audio recording equipment.
Qualifications
Experience with workers' compensation claims and investigative processes.
Strong written and verbal communication skills.
Ability to work independently, manage time effectively, and meet strict deadlines.
Willingness and ability to travel up to (but not limited to) 150 miles per assignment.
Possession of a personal credit card with available balance for reimbursable business expenses.
Proficiency with case management systems; CaseLink experience preferred.
Access to a personal scanner for document upload and record handling.
Preferred Qualifications
Prior experience conducting recorded statements and field investigations.
Experience with process service assignments.
Familiarity with evidence handling and documentation standards.
Background in insurance investigations or a related field.
$48k-67k yearly est. 1d ago
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SUPERVISING CRIMINAL INVESTIGATOR II, EMPLOYMENT DEVELOPMENT DEPARTMENT
State of California 4.5
Investigator job in Sacramento, CA
THIS POSITION MAY BE ELIGIBLE FOR A HYBRID WORK SCHEDULE. THE AMOUNT OF TELEWORK IS AT THE DISCRETION OF THE DEPARTMENT AND IS SUBJECT TO CHANGE AS BUSINESS NEEDS ARISE. is located in Sacramento, Sacramento County.
The Supervising Criminal Investigator (SCI) II position is in the Investigation Division (ID) under the direction of the ID Chief, also known as Division Chief. The SCI II, also known as Manager, is accountable for effectively and efficiently managing the assigned investigative operations. The SCI II is administratively responsible for the pursuance of investigations resulting in prosecution of fraud activity committed against the Employment Development Department (EDD) programs (except internal cases). This involves specialized criminal investigations derived from any source that include, but are not limited to, the following: doctor, disability, employer, underground economy, forgery, and impostor fraud. The SCI II supervises designated SCI Is and is accountable for assessing their positive and effective supervision of investigators and other assigned subordinate staff.
Assists the Division Chief in planning and directing work as required, and may act in the Division Chief's absence when assigned. Acts as the Area Manager and has responsibility for developing and maintaining positive and effective relationships with the managers of all EDD offices, and with the administrators of all districts in the area. Provides supervision and guidance to all staff and directly manages/supervises all area administration and support activities. This primarily involves personnel, budget, training, planning, research, equipment, supplies, clerical operations and line supervision.
Works in coordination with the Southern California SCI II on coordinated activities of investigator staff and assumes responsibilities of Northern California District operations in the absence of the incumbent.
Effective July 1, 2025, specific Bargaining Units and associated Excluded State employees are subject to a salary reduction between 2% - 4.62% in exchange for hours in the Personal Leave Program 2025 (PLP 2025) per month. For more details, please click here to visit the California Department of Human Resources (CalHR) website.
You will find additional information about the job in the Duty Statement.
Working Conditions
Visa Sponsorship
This position is not eligible for visa sponsorship. Applicants must be authorized to work in the US without the need for visa sponsorship by the start date of employment.
This position is headquartered at the New Labor Agency Building (NLAB), a newly remodeled high-rise building. Located in the heart of Downtown Sacramento and in close proximity of the State Capitol and the Golden1 Center, this beautiful and modern building provides the following amenities: Break areas, wellness/lactation rooms, coffee points, a fitness center with private showers, a Career Center for EDD Employees, a micro market, building-wide WiFi, an outdoor terrace, bike storage, nearby public transit options, and much more.
Apply today for the opportunity to work in this state-of-the-art building!
Travel and investigative activities could be anywhere in California and possibly out of state if authorized by the Chief of the Investigation Division. May at times include irregular working hours.
Minimum Requirements
You will find the Minimum Requirements in the Class Specification.
* SUPERVISING CRIMINAL INVESTIGATOR II, EMPLOYMENT DEVELOPMENT DEPARTMENT
Additional Documents
* Job Application Package Checklist
* Duty Statement
Position Details
Job Code #:
JC-504296
Position #(s):
************-006
Working Title:
Supervising Criminal Investigator II
Classification:
SUPERVISING CRIMINAL INVESTIGATOR II, EMPLOYMENT DEVELOPMENT DEPARTMENT
$9,840.00 - $13,459.00
New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.
# of Positions:
1
Work Location:
Sacramento County
Telework:
Hybrid
Job Type:
Permanent, Full Time
Work Shift:
8:00am - 5:00pm
Work Week:
Monday - Friday
Department Information
The Employment Development Department (EDD) is one of the largest State departments with employees at hundreds of service locations. For more than 70 years, the EDD has connected millions of job seekers and employers in an effort to build the economy of the Golden State. In order to continue our mission, we are constantly looking for the best and the brightest to join our ranks. Working at EDD presents many opportunities. If you strive to make a difference, we invite you to seek a career with EDD.
Department Website: *********************
Special Requirements
THIS POSITION REQUIRES PASSING A BACKGROUND INVESTIGATION, MEDICAL, AND PSYCHOLOGICAL EXAMINATION.
Requires possession of a valid California Driver's License, and the Commission on Peace Officer Standards and Training (POST) Specialized Investigator Basic, and Supervisory Certificates. The SCI II will be required to attend the POST Management Course within the first 18 months of hire.
It is strongly encouraged to apply through your CalCareer Account at **********************
Please only submit ONE application. Electronic applications submitted through your CalCareer Account are highly recommended and will be received/processed faster than other methods of filing.
If you are unable to apply electronically through your CalCareer account, please mail a completed and signed State Examination/Employment Application STD Form 678 and application package to the mailing address provided in the "Application Instructions' section below and ensure the following:
* Clearly indicate the Job Code #, Position Number and the Classification Title of this position in the "Examination or Job Title(s) For Which You Are Applying" section located on Page 3 of your State Examination/Employment STD Form 678.
* Clearly indicate the basis of your eligibility (list, transfer, reinstatement, etc.) in the "Explanations" section located on Page 3 of your State Examination/Employment Application STD Form 678.
* Remove and do not submit the "Equal Employment Opportunity" questionnaire (Page 10) with your completed State Examination/Employment Application STD Form 678. This page is for examination use only.
* Do not include your full Social Security Number on your documents and/or do not provide any LEAP information.
Examination/Assessment
To apply for this position, you must obtain list eligibility by taking and passing the examination. If you already have list eligibility for this classification, you do not need to retake the examination unless your list eligibility has expired.
For more information about the State hiring process, click here. To watch tutorials on how to apply for a State job, click here.
Application Instructions
Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 1/23/2026
Who May Apply
Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s).
Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
How To Apply
Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at ********************** When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:
Address for Mailing Application Packages
You may submit your application and any applicable or required documents to:
Employment Development Department
Mail In Address
Attn: Job Control #504296
Human Resource Services Division, MIC 54
PO Box 826880
Sacramento, CA 94280-0001
Address for Drop-Off Application Packages
You may drop off your application and any applicable or required documents at:
Employment Development Department
Drop Off Address
Attn: Job Control #504296
EDD/Human Resource Services Division
1416 9th Street, 1st floor lobby
Sacramento, CA 95814
08:00 AM - 04:30 PM
Required Application Package Documents
The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:
* Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at ********************** All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
* Resume is optional. It may be included, but is not required.
* Degree and/or School Transcripts
* Statement of Qualifications -
A Statement of Qualifications (SOQ) is Required.
Please see "Statement of Qualifications Requirements" section for more information about the SOQ.
Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.
Desirable Qualifications
In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:
Applicants with a current Peace Officer Standards and Training (POST) Regular Basic or Specialized Investigators' Basic Management Course Certificate.
* Experience and demonstrated ability to develop and maintain cooperative working relationships with local, state, and federal law enforcement agencies.
* Demonstrated ability for developing and maintaining positive and effective relationships with managers and administrators of different branches and offices to accomplish common goals.
* Experience and knowledge in the management of complex and large-scale law enforcement operations and investigations.
* Ability to perform workload and staffing analysis and to make recommendations for appropriate staffing levels based on workload and budget availability.
* Demonstrated ability to maintain an awareness of fraud trends and issues and take action to mitigate impacts to the organization.
* Experience in drafting issue papers to address operational and/or administrative areas in need of improvement.
* Knowledge and experience applying and evaluating legal principles and proposed new laws and the impact they can have on an organization.
* Experience in measuring short and long-term performance and program outcomes related to initial and ongoing implementation of a strategic plan.
* Demonstrated ability to think strategically, globally, and show a willingness to adapt to change and evolving technology to improve business processes.
* Ability to communicate effectively with others as demonstrated through strong written and verbal communication skills, strong negotiating skills, and the ability to represent the department effectively internally and with external partners."
Benefits
Benefit information can be found on the CalHR website, ***************** and the CalPERS website, *******************
Contact Information
The Hiring Unit Contact is available to answer questions regarding the position or application process.
Department Website: *********************
Hiring Unit Contact:
Anita Lo
**************
*******************
Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.
EEO Contact:
EEO Officer
**************
Accessibility@edd.ca.gov
California Relay Service: ************** (TTY), ************** (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.
Statement of Qualifications Requirements
A Statement of Qualifications (SOQ) is Required. The SOQ serves as documentation of each candidate's ability to present information clearly and concisely in writing. The SOQ is not a resume or cover letter. Resumes and/or Cover Letters DO NOT take the place of the SOQ.
In addition to the Examination/Employment Application (STD. 678), all interested applicants must submit a Statement of Qualifications (SOQ). The SOQ is a written response to the applicant's qualifications for the position, and ability to present information clearly and concisely in writing. Specifically, the SOQ should include detailed and concise information on how the candidate's education, training, experience, and competencies meet the minimum and desirable qualifications.
In your SOQ describe your personal experience, knowledge, and competencies as they relate to each "Desirable Qualifications" factor listed under the "Desirable Qualifications" section of this bulletin. The Desirable Qualifications factors must be addressed and numbered in the same order as listed. Do not consolidate responses. The SOQ should not exceed three (3) pages in length, with one-inch margins, single spaced and with a font size of Arial 12.
Applicants who fail to submit the SOQ as instructed and/or fail to submit all the required documents may be eliminated from the examination process.
Background Investigation Requirement
The position(s) may require an applicant to pass a background investigation. However, applicants will not be asked to provide information about a conviction history unless they receive a conditional offer of employment.
The department will make an individualized assessment of whether the conviction history has a direct or adverse relationship with the specific duties of the job and the work performed by the department. The department will consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency, nature and seriousness, and age at the time of the offense(s).
The investigation will consist of completion of a personal history statement and fingerprinting checks with the Federal Bureau of Investigation, Department of Justice, and/or local law enforcement agencies. Anyone failing to pass the background investigation will be provided information on how to appeal the process. A criminal conviction may not result in an automatic determination of "Not Qualified."
ADDITIONAL DEPARTMENT INFORMATION
The Employment Development Department may require a new probation in accordance with applicable probationary period rules.
Click on the link to complete the Employment Development Department Recruitment Survey: EDD Recruitment Survey
Merit System Principles
Information regarding Merit System Principles provided to public employees by the State Civil Service Act can be found on the CalHR website at *******************************************************************************************
Equal Opportunity Employer
The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.
$59k-95k yearly est. 8d ago
Impartial Workplace Investigator
5 Star Recruitment 3.8
Investigator job in Rancho Cordova, CA
We are seeking a highly skilled and experienced attorney investigator to join a reputable team specializing in workplace investigations.
This role involves conducting impartial investigations for public and private sector clients across various industries, ensuring timely and professional handling of high-profile matters.
The ideal candidate will demonstrate a strong background in workplace investigations, excellent written and verbal communication skills, and a commitment to meeting high performance standards in a dynamic and collaborative environment.
Key Responsibilities:
Conduct workplace investigations based on client needs, covering a wide range of issues such as harassment, discrimination, and ethics violations.
Manage investigations independently while ensuring adherence to best practices and client expectations.
Prepare detailed investigation reports with clear findings and recommendations.
Collaborate with the team during onboarding and provide support for complex investigations as needed.
Maintain responsive and professional communication with clients throughout the investigation process.
Meet annual billable requirements of at least 1,700 hours.
Requirements:
Juris Doctor (J.D.) and active licensure to practice law in California (in good standing).
Minimum of three years of third-party workplace investigation experience.
AWI membership or certification (preferred; willingness to obtain may be considered).
Exceptional written and verbal communication skills.
Proven ability to work under deadlines and manage multiple cases simultaneously.
Requirements:
Juris Doctor (J.D.) and active licensure to practice law in California (in good standing).
Minimum of three years of third-party workplace investigation experience.
AWI membership or certification (preferred; willingness to obtain may be considered).
Exceptional written and verbal communication skills.
Proven ability to work under deadlines and manage multiple cases simultaneously.
$83k-141k yearly est. 60d+ ago
Entry-Level Investigator
Ethos Risk Services
Investigator job in Sacramento, CA
Job Description
ABOUT US:
Ethos Risk Services is a leading insurance claims investigation and medical management company, specializing in surveillance and fraud detection. At the forefront of, we provide accurate data and actionable insights that translate into better decision-making for our clients. To learn more, visit: *******************************
JOB SUMMARY:
Have you ever thought about becoming a Private Investigator? Are you ready to kick-start your career in a rapidly growing industry? Want to get paid to learn how to investigate fraud and conduct covert surveillance in the real world? Our Full-Time Entry-Level Field Investigator position will help launch your career by providing you with an industry leading FULLY PAID Investigator Training Program - no prior experience necessary!
KEY RESPONSIBILITIES:
Case Preparation: Conduct preliminary investigations using social media and analyzing database research.
Field Surveillance: Perform covert surveillance from your vehicle by tracking and capturing high-quality video evidence of surveillance targets.
Report Writing: Draft detailed and court-ready investigative reports summarizing activity and key findings.
Documentation: Finalize case file by submitting case reports and uploading video footage via personal laptop at the end of the day.
Communication: Work closely with field supervisor, receiving regular guidance and mentorship.
QUALIFICATIONS:
Driver's License: Active driver's license that is not currently suspended or revoked.
Personal Vehicle: A well-maintained vehicle that is always reliable (preferably with tinted windows). Proof of auto insurance coverage is required.
Travel Expectations: While we aim to keep assignments within a reasonable drive of your residence, occasional further travel and overnight stays (covered by the company) may be required.
Technology: A reliable laptop, cell phone, and internet service are needed for communication and administrative tasks.
Required Skills: Strong computer & internet proficiency. Excellent communication, verbal & writing skills.
WHAT WE OFFER:
Paid Investigator Training Program: Fully paid training program led by industry experts with ongoing development and support. Initial training will be held via virtual classroom then transition into on-the-job training.
Paid Licensing: We pay for all your licensing fees! Our licensing team will guide you through the process of acquiring all investigator licensing to ensure a smooth process.
Surveillance Equipment: We will provide you with necessary surveillance equipment. After a year of employment, it is yours to keep!
Pay Increases & Milage Reimbursement: There are several performance milestones within your training & first year of employment that will reward you with pay increases. Additionally, we offer a mileage reimbursement program.
Health Insurance/Retirement: Medical, Dental Vision, Life/Disability Insurance + 401k
WORKING CONDITIONS:
Most surveillance cases start at 6:00AM. End time can vary depending on activity and a typical workday can vary from 3-12 hours.
Weekends/holidays are common workdays as claimants are more likely to be active.
This is an independent role often requiring long hours alone in your vehicle, regardless of weather conditions.
Must remain alert with no external distractions, ready to use videography equipment to document subjects.
Ethos Risk Services is an equal opportunity employer that does not discriminate on the basis of religious creed, sex, national origin, race, veteran status, disability, age, marital status, color or sexual orientation or any other characteristic.
A background check will be conducted, in accordance to the local state law and regulations.
Job Posted by ApplicantPro
$85k-147k yearly est. 6d ago
Security Investigator
Military, Veterans and Diverse Job Seekers
Investigator job in Sacramento, CA
The Security Investigator (SI) reports directly to the Security Manager or Sr. Security Manager.
The SI will support the Security Program and the Chief Security Officer (CSO) of corporate security by developing and operating a comprehensive program for the prevention, detection, investigation, litigation and prosecution of fraud and theft across all functional and geographic units. The SI will also have primary responsibility for performing threat assessments and implementing a security audit protocol and other administrative duties. Other responsibilities will be determined on an as-needed basis.
Control Responsibilities:
Responsibilities include preparing threat and risk assessments and implementing a security audit protocol, as well as supporting the Company related to anti-fraud controls.
Lead security staff on ongoing risks, security best practices and policy and control requirements through briefings and awareness programs.
Challenge conventional thinking to obtain the most efficient solutions to issues.
Job Scope:
This position requires a dynamic, self-motivated individual capable of both strategic and tactical decision-making and a high level of expertise related to conducting, documenting, and reporting on security investigations.
Essential Functions:
At the direction of the CSO, develop and operate a comprehensive program for the prevention, detection, investigation, litigation and prosecution of fraud and theft throughout the Company.
Attain and maintain the highest level of expertise regarding fraud and theft, investigative techniques, and legal requirements and limitations relating to corporate investigations, including new developments and current trends in those areas.
Develop, implement, and continually improve a system to identify potentially fraudulent policies that merit investigation independent of internal or external referrals.
Manage the life-cycle of the investigation: Receive initial referral from internal or external source of a matter to be investigated; review the referral for necessity and completeness; log and track the investigation; collaborate with the CSO on investigative steps needed when necessary; recommend and execute courses of action to move investigations to resolution to include conducting off-site and telephonic interviews; determine whether forwarding the investigation results to a law enforcement or prosecutorial agency is appropriate and, if so, provide the agency with a thorough, organized, well-documented, and clearly-explained information packet.
Procure and analyze various reports and documents pertaining to corporate investigations.
Coordinate effectively with other with key internal partners including Internal Audit, Compliance, HR, SAI and Legal to share information and expertise, define investigative strategies and goals and maximize the use of investigative results to protect the interests of the Company.
Prepare detailed reports and presentations regarding investigative methods, objectives, findings and recommendations accompanied by realistic assessments of the Companys legal and financial exposure.
Comply with Company policies as well as statutory and regulatory requirements governing investigative methods, practices, training and reporting. Prepare and submit reports documenting compliance with all such requirements.
Provide testimony relating to internal and criminal investigations in a variety of legal settings, including depositions, hearings and trials.
At the request of the CSO, assist in the creation and presentation of anti-fraud training programs and materials to Company employees.
Identify and analyze patterns and trends in theft and fraud on a local and national basis
Perform and document ongoing risk and threat assessments of facilities.
Assist in the development and implementation of security policies and procedures.
Work with corporate Internal Audit, Compliance, and other related functions to implement business fraud controls related to cash, inventory, corruption, fraudulent disbursements, etc.
Assist in the development of a security audit program and implement that program across facilities.
Assist in the development and communication of ongoing security and anti-fraud awareness programs for employees and business unit leaders.
Promote the Companys culture by upholding the highest standards of collaboration, performance, and ethical conduct.
Job Conditions:
Frequent air and car travel required to visit multiple locations. Exposure to physical operations ranging from marine terminals to steel mill shop floor. Pressure is experienced in decision making concerning applications of security and regulatory requirements versus production requirements and in meetings where there may be hostility or threatening situations. Periodic overtime is required.
Qualifications and Skills Required:
The candidate must have five or more years of experience in the security profession.
The candidate must be able to demonstrate excellent decision-making, problem solving and analytical skills, often with insufficient time or information.
The candidate must be able to collect and analyze data from diverse sources that is often complex, voluminous, and technical and spot issues and detects gaps in available information. Uses intuition and experience to enhance understanding and interpretation of data. Determines the costs and benefits of alternative courses of action.
The candidate must be a self-starter and can manage time and set priorities, often in time-sensitive situations.
The candidate must also exhibit a professional demeanor, including treating others with dignity and respect and reacting well under pressure.
The candidate must have sound judgment and the confidence and willingness to make difficult decisions and be able to explain his or her decisions.
Excellent communication skills are required including writing, and formal and informal speaking situations. This requires the ability to communicate complex and technical concepts to non-experts effectively and efficiently.
The candidate must be able work cross-functionally and across geographies.
The candidate should be familiar with the issues and operations of corporate functions such as finance, legal, HR, compliance, safety, audit, IT, public affairs, and facilities.
The candidate must have an appreciation for international cultures, languages, business practices and regulations.
Certified Fraud Examiner or equivalent certification.
$85k-147k yearly est. 60d+ ago
Fraud and Waste Investigator
Humana 4.8
Investigator job in Sacramento, CA
**Become a part of our caring community and help us put health first** The Fraud and Waste Professional 2 conducts investigations of allegations of fraudulent and abusive practices. The Fraud and Waste Professional 2 work assignments are varied and frequently require interpretation and independent determination of the appropriate courses of action.
**Where You Come In**
The Fraud and Waste Professional 2 coordinates investigation with internal and external entities including compliance, internal business partners, and law enforcement. Assembles evidence and documentation to support successful adjudication, where appropriate. Prepares complex investigative and audit reports. Understands department, segment, and organizational strategy and operating objectives, including their linkages to related areas. Makes decisions regarding own work methods, occasionally in ambiguous situations, and requires minimal direction and receives guidance where needed. Follows established guidelines/procedures.
**What Humana Offers**
We are fortunate to offer a remote opportunity for this job. Our Fortune 100 Company values associate engagement & your well-being. We also provide excellent professional development & continued education
**Use your skills to make an impact**
**WORK STYLE:** Remote anywhere in US, work at home. While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.
**WORK HOURS:** Monday-Friday, 8 hours/day, 5 days/week, ideally, associates will work on EST (regardless of their home time zone). Must start between 6AM-9AM (in the employee's time zone), some flexibility might be possible, depending on business needs.
**Required Qualifications - What it takes to Succeed**
+ Bachelor's degree or equivalent work experience
+ Minimum 2 years of investigative and/or claims experience
+ Knowledge of healthcare payment methodologies
+ Strong organizational, interpersonal, and communication skills
+ Inquisitive nature with ability to analyze data to metrics
+ Computer literate (MS Word, Excel, Access)
+ Strong personal and professional ethics
+ Ability to travel up to 5%, to attend trainings and meetings, as required
**Preferred Qualifications**
+ Bilingual in Spanish
+ Bachelor's degree and/or additional degrees and/or certifications (MBA, J.D., MSN, Clinical Certifications, CPC, CCS, CFE, AHFI).
+ Understanding of healthcare industry, claims processing and investigative process development.
+ Experience in a corporate environment and understanding of business operations
**Additional Information**
**Work at Home Requirements**
- At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested
- Satellite, cellular and microwave connection can be used only if approved by leadership
- Associates who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.
- Humana will provide Home or Hybrid Home/Office associates with telephone equipment appropriate to meet the business requirements for their position/job.
- Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information
**Interview Format**
As part of our hiring process for this opportunity, we will be using an exciting interviewing technology called Hire Vue (formerly Modern Hire) to enhance our hiring and decision-making ability. Hire Vue (formerly Modern Hire allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.
If you are selected to move forward from your application prescreen, you will receive correspondence inviting you to participate in a pre-recorded Voice Interview and/or an SMS Text Messaging interview. If participating in a pre-recorded interview, you will respond to a set of interview questions via your phone. You should anticipate this interview to take approximately 10-15 minutes.
If participating in a SMS Text interview, you will be asked a series of questions to which you will be using your cell phone or computer to answer the questions provided. Expect this type of interview to last anywhere from 5-10 minutes. Your recorded interview(s) via text and/or pre-recorded voice will be reviewed and you will subsequently be informed if you will be moving forward to next round of interviews.
Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.
**Scheduled Weekly Hours**
40
**Pay Range**
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
$65,000 - $88,600 per year
This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.
**Description of Benefits**
Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
Application Deadline: 01-22-2026
**About us**
Humana Inc. (NYSE: HUM) is committed to putting health first - for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.
**Equal Opportunity Employer**
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our ***************************************************************************
$65k-88.6k yearly 5d ago
Fraud Prevention and Risk Investigations - Sr Investigator
Golden 1 Credit Union 4.3
Investigator job in Sacramento, CA
TITLE: SR INVESTIGATORSTATUS: EXEMPTREPORTS TO: FRAUD PREVENTION AND RISK INVESTIGATIONS MANAGERDEPARTMENT: FRAUD PREVENTION AND RISK INVESTIGATIONSJOB CODE: 11453 PAY RANGE: $85,100.00 - $87,000.00 ANNUALLY GENERAL DESCRIPTION: The Senior Investigator is a highly experienced level position in the department. Independently processes high risk functions to ensure all applicable regulations with FACTA and criminal prosecutions are being followed. The Senior Investigator is responsible for investigating complex cases involving possible fraud with loan, deposit, card, and escalated fraud cases on behalf of members and the Credit Union. Responsible for law enforcement cases from preparation, to processing and finalizing case disposition, including testifying in court. Subject Matter Expert (SME); has analytical and decision-making abilities and good judgment and may provide assistance to others as needed. Responsible for ensuring that the staff have adequate training related to Fraud, helps prepare staff for certification readiness, annual risk assessments, and may work closely with internal and external auditors and examiners throughout their engagement to ensure accuracy, timeliness and completeness of deliverables. Responsible for departmental metric and management level reporting. Responsible for training and coaching of new and existing employees across various business lines and execute special investigations involving Secret Service and Internal Investigations.
TASKS, DUTIES, FUNCTIONS:
Takes lead in handling complex investigations. Apply complex skills and techniques appropriate for this position to identify and mitigate fraud, including but not limited to; elder abuse, unauthorized transactional activities, falsifying loan applications, irregular IP usages, plastic card usage patterns, reports of unusual or suspicious member activity which would be in violation of BSA reporting requirements, trends that may suggest a card compromise or other fraud is underway and take steps to mitigate losses to the credit union. Compiles detailed reports on fraud cases, submits to and discusses cases with law enforcement. Refers only the most difficult issues to management.
Review and recommend action in pursuit of recovery. Closely documents every phase of the review process using advanced knowledge of state/federal regulations and Visa requirements. Support the credit unions core value for financial stability, ensuring members can rely on the company's financial strength and security by conducting investigations, reviews and analysis relating to new account openings, ongoing account monitoring and all fraud requirements mandated by federal law. Regularly communicates and interacts with members, law enforcement, branch/department personnel and merchants, to provide assistance on all fraud and dispute matters.
Collect, evaluate and document all evidence obtained during an investigation for recovery or legal action.
Provides documentation for legal proceedings which may include acting as a witness.
Files Mandate reporting for Elder/Dependent abuse cases via SOC to appropriate counties and law enforcement.
Inform management of significant concerns and provide recommendations to reduce risk and/or losses.
Respond or post Investigation requests to CrimeDex, an online service network dedicated to stopping crime that may include different forms of fraud for example, missing person cases, auto theft and other forms of organized crime.
Assist the BSA/Compliance department regarding Fraud and AML (FRAML) concerns, provide training/education to members, and acts as a resource for all team members regarding a variety of fraud scenarios. Assist in development and facilitation of fraud prevention and awareness for all branch and HQ staff as applicable.
Assist with auditing Specialist and Investigator roles' BSA narratives prior to submitting to BSA department.
Follow current fraud trends and gather information via industry events, forums, and publications. Work with other financial institutions, law enforcement, and processors to identify and mitigate fraud in the industry with the goal to reduce losses to the credit union. Prepare daily, weekly and/or monthly reports identifying industry fraud trends, internal trending and or potential fraud activities, as requested.
Research member accounts in all systems related to transaction history and item research, as required, to effectively identify and react to potential fraud. Makes decisions regarding, account closures and restrictions. Evaluate member transactions and relationship for unusual, suspicious, or high-risk activity, for potential SAR filing.
Work at uncovering various internet-based cybercrimes including skimming and phishing, and respond accordingly to minimize losses, with reports to leadership, law enforcement, and notification to members as necessary.
Complete courses/training related to department related certification programs with the intent to become a certified professional.
Facilitate completed training courses for all Financial Investigations staff.
Comply with all established internal audit, security and credit union rules, regulations and departmental procedures. Assist with the maintaining of satisfactory audits and examinations.
Maintain confidentiality of documentation and communications to and from members, law enforcement, other institutions and vendors.
Responds to law enforcement agencies and financial institutions requesting documentation and/or images to support investigations involving credit union losses and National Security Letters. Provides relevant testimony and expertise at criminal proceedings.
Assist with Fraud and Forensic Internal Investigation as necessary.
Be able to perform all duties within the department and other duties as assigned.
PHYSICAL SKILLS, ABILITIES, AND EXERTION UTILIZED IN THE PERFORMANCE OF THESE TASK:
Effective oral and written communication skills required to assist other staff, constructively follow-up on member inquiries, communicate clearly with management, and perform other related tasks.
Must possess sufficient manual dexterity to skillfully operate an on-line computer terminal and other standard office equipment, such as financial calculators, personal computer, facsimile machine and telephone.
ORGANIZATIONAL CONTACTS & RELATIONSHIPS:
INTERNAL: All business units and departments as needed.
EXTERNAL: Federal, state, and local law enforcement, vendors and business partners, and industry peers as needed.
QUALIFICATIONS:
EDUCATION: Bachelor's degree in Criminal Justice or comparable field preferred or comparable years of experience in fraud prevention and risk investigations.
EXPERIENCE: 7+ years previous FRAML/Card Fraud Experience with an emphasis in the investigation and processing of deposit, loan or card fraud, dispute claims according to Visa Regulations, AML reporting and all other fraud related regulation experience, or a minimum of law enforcement experience in an investigative role.
KNOWLEDGE / SKILLS:
Advanced knowledge of the fraud investigations, anti-money laundering and dispute processes.
Maintain a thorough understanding of state and federal laws and regulations related to credit union compliance including OFAC Sanctions, Executive Orders, FACTA, Reg. CC, Reg. E, UCC, Check 21, Bank Secrecy Act and Anti-Money Laundering laws appropriate to position.
Advanced organizational skills, including the ability to prioritize daily activities and multi-task to complete assignments and assist the team.
Strong attention to detail in investigating files with an emphasis on timelines and recovery.
Effective oral and written communication skills, ten key, advanced PC knowledge of Windows environment, and filing logic; knowledge of Credit Union and Visa, products, services, policies, and procedures.
Must be self-motivated and capable of exercising sound judgement, working both independently as well as in a team environment.
Ability to effectively communicate with internal and external contacts.
Strong sense of ethics and professionalism.
Positive and enthusiastic personality with the ability to handle sensitive member situations in a caring/considerate manner.
PHYSICAL REQUIREMENTS:
Prolonged sitting throughout the workday with occasional mobility required.
Corrected vision within the normal range.
Hearing within normal range. A device to enhance hearing will be provided if needed.
Occasional movements throughout the department daily to interact with staff, accomplish tasks, etc.
LICENSES / CERTIFICATIONS:
None required with a goal of attaining at least one of the following certifications or equivalent: Professional Certified Investigator (PCI), Certified Fraud Investigator (CFI), Certified Financial Crimes Investigator (CFCI), Certified Credit Union Compliance Expert (CUCE), Certified Fraud Examiner (CFE), Bank Secrecy Act Compliance Specialist (BSACS) as well as, or Certified Anti-Money Laundering Specialist (CAMS).
THIS PROVIDES AN OVERVIEW OF THE GENERAL SCOPE AND LEVEL OF WORK EXPECTED TO BE PERFORMED, BUT IT IS NOT AN EXHAUSTIVE LIST OF ALL DUTIES OR RESPONSIBILITIES ASSOCIATED WITH THE POSITION. THE CREDIT UNION RESERVES THE RIGHT TO MODIFY, ADD, OR REMOVE DUTIES AS NEEDED WITHOUT ADVANCE NOTICE. EMPLOYEES MAY BE REQUIRED TO PERFORM ADDITIONAL TASKS AND DUTIES AS DIRECTED BY THEIR SUPERVISOR, PROVIDED SUCH TASKS ARE WITHIN THE EMPLOYEE'S KNOWLEDGE, SKILLS, AND ABILITIES, OR CAN BE PERFORMED WITH REASONABLE TRAINING. NOTHING IN THIS JOB DESCRIPTION ALTERS THE AT-WILL EMPLOYMENT RELATIONSHIP OR LIMITS THE CREDIT UNION'S RIGHT TO ASSIGN OR REASSIGN DUTIES AND RESPONSIBILITIES TO THIS POSITION AT ANY TIME.
REV. 7/1/2024
$85.1k-87k yearly 8d ago
Senior Financial Investigator
Professional Risk Management Inc. 3.8
Investigator job in Roseville, CA
a) The contractor shall support the processes and procedures associated with a financial investigation. This support shall include, but is not limited to, the introduction of specific tools and techniques to analyze financial information.
b) The contractor shall provide support to fully develop the forfeiture aspects of an on- going investigation.
c) The contractor shall analyze financial records obtained by the FBI Case Teams through internal and external databases and submit reports documenting the results. Specifically, the contractor shall review bank statements; deposits and debit transactions, including checks, letters of credit, Currency Transaction Reports (CTRs), loan applications, and related records that are obtained pursuant to Federal and State subpoenas and search warrants executed by the Government. The contractor shall review the documents to determine hidden assets and false statements that are used to hide illicit assets from investigators and to make the assets appear to be legitimate.
d) The contractor shall review, process, and analyze information sufficient to assist in determining the amount to seek for forfeiture to identify and trace assets during investigations and assist the Government in perfecting its interest in the property.
e) The contractor shall repatriate assets that are subject to forfeiture.
f) The contractor shall identify the individuals and entities making deposits and all related bank accounts, properties, investments, and other assets that may be identified from the documentation.
g) The contractor shall maintain detailed case documentation and database files of financial investigative research to trace proceeds of criminal activities and investigative interests in targeted property .
h) The contractor shall research and analyze information derived from various investigative and business-related automated systems including, but not limited to, Choice Point, Autotrack, TECS, FINCEN, CLEAR, THREADS, Accurint, ISYS, Lexis-Nexis, PACER, CourtLink, West Law, NADA, Used Price.com, and other tools. Other tools include law enforcement databases that provide forfeiture specific case support to the Government in civil and criminal forfeiture matters. Examples of research and analysis tasks include: analyzing and documenting the ownership interests of targeted properties; analyzing financial records to trace the proceeds of criminal violations to their current form; creating a database from financial records to document the source of targeted property; preparing seizure warrants, civil complaints, and forfeiture counts; preparing exhibits on the source and ownership of targeted property; documenting and cataloguing evidence on the source and ownership of targeted property; and identifying, analyzing, and documenting potential substitute assets.
i) The contractor shall perform tasks and services necessary to complete ingestion, processing, and analysis of varied datasets acquired during investigations by leveraging existing government toolsets. This support requires that the contractor collaborate and consult with government data scientists, system engineers, and software developers to extract insight from proprietary data that result in investigative and law enforcement outcomes.
j) The contractor shall provide additional services, including the parsing of dialed number strings, to identify values and property that may be subject to forfeiture in a particular investigation and to perfect the Government's interest in forfeitable property.
k) The contractor shall organize and conduct detailed examinations of information generated during complex criminal/civil investigations as well as alternative sources for the purpose of conducting financial analyses of personal/business assets of targeted organizations/individuals.
l) The contractor shall assist with the development of sufficient probable cause to enable the Government to pursue seizure warrants, temporary restraining orders, civil complaints, and forfeiture counts against targeted property and parties.
m) The contractor shall provide investigative support to the Government with coordinated planning to mitigate excessive risks in seizing targeted property. This includes assessing impacts on the local community. An example would be the seizure of an occupied apartment complex.
n) The contractor shall prepare documents and catalog case exhibits on the source and ownership of targeted properties.
o) The contractor shall perform analytical research to identify and record potential substitute assets.
p) The contractor shall identify witnesses and subjects and assist the case agent/attorney during - interviews and courtroom proceedings regarding the ownership and source of targeted property of ongoing case investigations.
q) The contractor shall conduct detailed link analyses, specific to Forfeiture, utilizing the results of financial analysis and other investigative techniques, such as Title III surveillance to determine relationships between the subjects of the investigation and the events that lead to the alleged forfeitability of property and proceeds.
r) The contractor shall provide courtroom testimony and depositions regarding their investigative analysis and identification of assets derived from specific unlawful activities.
$79k-126k yearly est. Auto-Apply 60d+ ago
Background Investigator I
Shingle Springs Band of Miwok Indians 3.7
Investigator job in Placerville, CA
Under the direct supervision of the Director of Backgrounds & Licensing, the Background Investigator I will conduct basic and routine background investigations relative to the licensing and suitability of gaming employees as a means of protection and maintaining the integrity of gaming. The investigations may require limited, local travel to El Dorado and adjoining counties to conduct public records research or other investigative contacts. Related duties include providing assistance to other gaming commission operations such as the Compliance Unit and the Internal Audit Unit that may require investigative or other technical assistance from time to time. This is the first level of the Background Investigator positions, with the greatest focus on learning and application of Background Investigator I skills.
ESSENTIAL FUNCTIONS
Conduct thorough intake interviews with potential gaming employees, vendors, and management personnel and conduct detailed assessment and reviews of the applications being submitted by all individuals and businesses seeking to obtain gaming or vendor licenses from the Shingle Springs Gaming Commission.
Obtain complete and legible fingerprints from all gaming license applications by use of either manually inked and rolled impressions or by use of a Live Scan fingerprinting system; transmits those fingerprints either manually or electronically to federal and/or state agencies and maintains accurate and current records of all fingerprint submissions and systematically documents the investigative process.
Conduct reviews and assessments of qualifications for applicant licensing based upon criminal history records and other criteria.
Maintain accurate records and security of all sensitive and/or confidential information obtained from business entities, credit bureau, database providers, government, or Tribal gaming agencies relative to individual applicants.
Conduct comprehensive background investigations by use of professional investigative techniques and documents each aspect of the investigation; preparing written requests for the release of information and forwarding such requests to references, current and/or former employers, businesses, schools/colleges/universities, Tribal, State and Federal agencies and accurately documents the submittals and responses to each inquiry.
Prepare detailed investigative reports or summaries of investigative findings; prepares recommendations for gaming license denials and/or favorable determinations of suitability for the Commission Chairman.
Perform on-line data base searches on gaming license applicants' credit reports or profiles, civil and criminal histories, residence histories and other related investigative research and maintains such records and the return information related to each search.
Assist in the assessment of existing investigative protocols and provides input and recommendations for the development or guidelines designed to refine and strengthen the background investigations and licensing process for all gaming license applicants.
Develop cooperative working relationships with other Tribal gaming commissions' investigative units, the local courts and various government agencies or departments where public records are maintained, law enforcement agencies and state and federal regulatory agencies.
Provide support and services to other Shingle Springs Gaming Commission units and the management of the gaming operation.
Utilize and accurately maintain the various tracking systems and programs the gaming commission has in place for keeping track of gaming licensing renewals, billings, gaming license suspensions, conditions, or revocations and/or denials.
Operate the Shingle Springs Gaming Commission Identification badge system, take ID photos of licensees, identify level of access based upon job positions then enable and program the ID badges and record each badge by number and name in the control system; accurately record and maintain the ID badge records for subsequent transmittal to State Gaming Agencies or other regulatory agencies for use by Unit Manager.
Provide data entry in other existing commission databases for records storage.
Understand and use computers and various software programs, telephones, cellular phones, fax machines, electronic mail, as well as have a working understanding of basic accounting principles, use of spreadsheets and basic business records.
MINIMUM QUALIFICATIONS
Must be at least 21 years of age.
High School Diploma or equivalent required.
Experience in a similar position may be considered in lieu of education if the applicant's additional qualifying knowledge and skills closely relate to the position's skill set.
Must be of excellent moral character and integrity and be willing to complete a contractual Conflict of Interest, Confidentiality and Non-Gaming Agreements.
Must qualify for a gaming license and pass a background investigation that is as stringent as a gaming management employee.
Maintain a current, valid, and unrestricted driver's license.
Must have one (1) or more years of verifiable full-time experience in performing Indian gaming background investigations or performing investigations in another field such as criminal, criminal defense, gaming compliance, civil litigations or in regulatory matters.
Must have excellent verbal and written communication skills.
Must understand basic legal concepts, civil and criminal court processes and have a general understanding of state and federal gaming statutes.
NATIVE PREFERENCE
Preference in hiring is given to either the most qualified applicant or a Native American candidate who meets the minimum qualifications. When two (2) or more Native American candidates have comparable qualifications, the following order of preference shall apply: (1) Members of Shingle Springs Band of Miwok Indians; (2) Spouses or domestic partners (certified through Tribal Court) of members of Shingle Springs Band of Miwok Indians; (3) Parents of children of the Shingle Springs Band of Miwok Indians; (4) All other documented Native Americans; (5) All other applicants in accordance with Title 25, U.S. Code, Section 472 and 473. Applicants claiming Native preference must submit verification of Indian eligibility.
$59k-100k yearly est. 3d ago
PLANT CAPA INVESTIGATION LEADER
Direct Staffing
Investigator job in Fairfield, CA
Fairfield, CA EXP 2-5 yrs DEG Bach RELO BONUS Job Description. The primary responsibilities of the CAPA Coordinator are multifunctional and include management of the plant Exception Report and Corrective action/Preventative Action (CAPA) program, Customer Complaints and NPI.
Primary responsibilities include implementation and maintenance in the following areas:
Initiating Exception Report, assessed impact and writing investigations and/or reviewing investigations.
Investigating complaints and summarizing reports, trending complaints, establishing corrective actions and provide weekly and monthly update to Site Management team.
Coordinate and oversee all new products, and other new projects that involved Quality Systems
Facilitate Planned Deviation meeting/schedule coordination and plant planned deviation implementation.
Problem analysis and corrective action (CAPA).
Technical resource within plant when it comes to problem solving
Training on the ER/CAPA system (as needed)
Major Responsibilities:
Assemble CAPA information for quarterly management review presentations to the plant staff. Reports metrics to all levels of the organization
Monitor and analyze plant CAPA metrics and information. Ensure all deadlines are met for action items
Coordinate and oversee all new products, and other new projects that involve Quality Systems.
Ensure that ER/CAPA documentation is compliant with Division and Corporate policy/procedure requirements. Ensure investigations are approved by correct areas.
Train new personnel on the CAPA system.
Assist manufacturing and other departments in identifying root cause and implementing effective corrective actions for those circumstances where quality standards are not met.
Investigate and complete complaint investigations as requested and per timelines provided from Division. Review batch records for critical data and post summary to the complaint database.
Facilitate Planned Deviation meeting/schedule coordination, plant Planned Deviation implementation, Electronic Planned Deviation coordination, Planned Deviation follow up and close out. Create and maintain supplemental forms and DOPs within the QDMS system.
Facilitate communications and coordinate activities to support NPI initiatives to assure successful launches of new products.
Arbitrate and resolve differences among various departments to assure that proposed changes follow the Plant, Division, and Corporate guidelines.
Coordinate document changes with Plant and Division representatives
Ensure Customer Complaint responses are being addressed in timely manner and coordinate to ensure all follow up pertaining to Customer Complaint activities are follow through, this include obtaining/requesting samples for analysis.
Weekly/Monthly/Quarterly/Annual Metric Reporting (CAPA, work order discrepancies, ER's, SQE's, Alert Levels/Trends, released on time and in full (MPS))
Can send out samples as needed.
Can document and lead a CAPA meeting as needed.
Responsible for implementing and maintaining the effectiveness of the quality system.
The CAPA Coordinator is responsible for initiating, assessing impact, writing the investigation, Corrective Action plan (if needed), implementing and maintaining the effectiveness of the CAPA Quality System.
Assembles CAPA information for weekly, monthly and quarterly management review presentations to the plant staff. Reports required metrics to all levels of the organization.
Monitors and analyzes plant CAPA metrics and information. Ensure all deadlines are met for action items.
Investigating complaints and summarizing reports, trending complaints, establishing corrective actions and provide weekly and monthly update to Site Management team.
Reviews non-conformances that impact plant operations and products and provides recommendations and corrective actions and effectiveness plans. Ensures that ER/CAPA documentation is compliant with Division and Corporate policy/procedure requirements. Ensure investigations are approved by correct areas.
Responsible for New Product Introduction, Customer Complaints, and Batch disposition (if needed).
Assists manufacturing and other departments in identifying root cause and implementing effective corrective actions for those circumstances where quality standards are not met.
Training of new personnel and refresher training on the CAPA system.
Other responsibilities assigned by Plant Quality System Manager.
Accountability / Scope/Budget:
The CAPA Coordinator reports to the Manager, Plant Quality Systems. The CAPA Coordinator's responsibility impacts all nutritional products produced in the plant and the preservation of the company's continued well-being through compliance to regulations and avoidance of major business interruptions from regulatory agencies such as the FDA. This position is responsible for all exception reports and ensures they are in compliance to company policies, procedures, and established regulatory standards. They are also responsible for all Customer Complaints and NPI launches at the site. This position requires a high degree of independence and must perform all tasks with minimum supervision.
Education:
Bachelor's Degree required in Science or Technical Field.
Background:
Knowledge of applicable regulatory standards and Good Manufacturing Practices.
Four years quality assurance experience preferred.
Must have strong written and verbal communication skills.
Must be organized and able to prioritize duties and responsibilities.
Must demonstrate initiative, innovation and sound analytical problem solving skills.
Must be able to interact with all levels and disciplines of employees.
Must be able to manage multiple, high priority projects.
Must be attention to detail, multi-tasking and flexible in work hours
IDEAL CANDIDATE
CAPA experience
FDA interaction
Additional Information
All your information will be kept confidential according to EEO guidelines.
Direct Staffing Inc
$52k-106k yearly est. 1d ago
As Needed Field Investigator- Sacramento, CA
J T Becker & Co Inc.
Investigator job in Sacramento, CA
Job DescriptionDescription:
Becker & Company is seeking skilled and experienced Field Investigators to join our team on an "as needed" basis. This role is perfect for a licensed investigator looking for flexible hours while providing expert investigative services. We investigate all types of insurance claims including workers' compensation, suspected fraud, liability and aimed at mitigating expenses for our clients and delivering high-quality results.
We are seeking a detail-oriented and proactive investigator to join our team. The ideal candidate will conduct a variety of investigations, including Surveillance and Special Investigations Unit (SIU) assignments, within an assigned geographical area. Surveillance assignments require the investigator to obtain videotape documentation of the subject and for SIU assignments the investigator must complete the assignment as per the instructions given by the case manager.
Key Responsibilities:
Adhere to specific requirements of an assignment based upon the case manager's instructions
Review all case materials prior to conducting investigative activity
Complete video surveillance on identified individuals for the allotted amount of time and utilizes established investigative techniques to secure covert video footage
Conduct investigations such as securing recorded statements, scene inspections, activity checks and securing documents as assigned
Complete written notes on each case assignment in a timely manner
Submit all videotaped results, photographs, and digital recordings via e-mail by the next business day
Meet established deadlines set by the client
Communicate effectively with the assigning case manager with regularity regarding the progress of assignments
Ensure confidentiality of all information obtained
Requirements:
Possess a valid state issued driver's license
Possess a current private investigator license (if applicable)
Must be dependable and able to meet deadlines
Must be a self-starter capable of working with limited supervision
Possess investigative tools (Laptop, Video Cameras, Digital Recorder, etc.)
Possess strong writing and verbal communication skills
Experience conducting surveillance as a field investigator
Experience completing SIU claim investigations
Possess a reliable vehicle
$41k-70k yearly est. 22d ago
Surveillance Investigator
Frasco 4.1
Investigator job in Stockton, CA
Part-time Description
Job Title: Surveillance Investigator
Job Type: Part-Time, Billable Hours, Non-exempt
Eager to start your career in a growing industry? Get paid to learn the ropes of fraud investigation and real-world surveillance. Frasco offers fully paid investigator training to help you launch your career!
Is surveillance right for you? Watch this: ****************************
Compensation:
Hourly Rate: $22 - $30 per hour (Weekly Pay), Commensurate with experience and performance
Travel Time: Travel commute time is compensated at 100% of regular hourly rate, after standard commute deduction
Mileage Reimbursement: $0.55 per mile for all portal-to-portal and mobile surveillance mileage
Paid Administrative Time: Paid at regular hourly rate (report writing, administrative time, etc.)
Paid Training: Paid at regular hourly rate
About Us: Frasco has been in business for 60 years as a family-owned full-service investigation company with hundreds of investigators and regional office nationwide. Our vibrant company culture, driven by core values of integrity, innovation, and excellence, fosters a supportive and collaborative environment where every individual is valued. We are committed to diversity and inclusion, encouraging applications from all backgrounds. Join us to make a meaningful impact and thrive in a positive, respectful workplace.
Responsibilities:
Review assignments to determine case objectives and develop or follow action plans
Utilize various surveillance equipment and technology
Perform surveillance and activity checks, documenting video footage and relevant information
Conduct surveillance indoors and outdoors, involving extended periods of walking, standing, or sitting
Drive safely and effectively in varied weather and traffic conditions
Move swiftly and discreetly to observe subjects
Maintain high standards of communication and confidentiality, adhering to ethical and legal guidelines
Prepare detailed reports with timestamps and supporting evidence for legal use
Adapt to changing circumstances and work flexible hours, including nights, weekends, and holidays
Attend and testify at hearings as required
Requirements
Job Requirements
Exceptional writing and communication skills
Strong attention to detail and commitment to accuracy and quality
Ability to work independently and meet established deadlines
Strong critical thinking skills
Self-starter with accountability for results and performance
Flexible schedule, including weekends
Ability to travel to and from assignments daily
Qualifications and Equipment:
Valid driver's license with good driving record
Minimum Auto Insurance Coverage: $100,000 per person, $300,000 per accident bodily injury, and $50,000 property damage
Reliable personal vehicle,
tinted windows preferred
HD camcorder, covert camera, smartphone, computer or laptop, and internet connectivity
Windows 11 or greater required, with 8+gb of RAM preferred
Mac OSX 13 or greater required for iMac
Preferred Experience:
High school diploma or associate's degree in criminal justice or related field
Military background; insurance or investigations experience
Start your career with a leader in the investigations industry that is financially stable, is experiencing growth, and whose history spans over 60 years!Ready to make a difference? Apply now!
All replies are confidential Equal Opportunity Employer
PM18
$22-30 hourly 60d+ ago
Surveillance Investigator
Allied Universal Compliance and Investigations
Investigator job in Sacramento, CA
Overview
Advance Your Career in Insurance Claims with Allied Universal Compliance and Investigation Services. Allied Universal Compliance and Investigation Services is the premier destination for a career in insurance claim investigation. As a global leader, we provide dynamic opportunities for claim investigators, SIU investigators, and surveillance investigators. Our team is committed to innovation and excellence, making a significant impact in the insurance industry. If you're ready to grow with the best, explore a career with us and make a difference.
Job Description
Allied Universal is hiring a Surveillance Investigator. The Surveillance Investigator will perform discreet mobile and stationary surveillance of a Claimant to confirm current activities and capabilities to assist with the administration of an Insurance claim.
Multiple positions available!
Pay Rate: $20 - $24 / hr
Must possess a valid driver's license with at least one year of driving experience
RESPONSIBILITIES:
Conduct independent investigations of insurance claims across a range of coverage types, including workers' compensation, general liability, property and casualty, and disability
Utilize various surveillance techniques and equipment to monitor subjects covertly
Document and report observations, activities, and any relevant information in a clear and concise manner
Collaborate with other investigators and law enforcement agencies as needed to gather information and coordinate efforts
Maintain confidentiality and adhere to legal and ethical standards in conducting surveillance operations
QUALIFICATIONS (MUST HAVE):
High school diploma or equivalent
Post offer, must be able to successfully complete the Allied Universal Investigations' training/orientation course
Prior educational or professional exposure to witness interviews or video monitoring
Prior educational or professional incident reporting and/or investigations experience
Flexibility to work varied and irregular hours/days including weekends and holidays
Ability to type reports in Microsoft Word format with minimal grammatical and punctuation errors
Proficient in utilizing laptop computers, video cameras and cell phones
Capable of maintaining focus and multitasking effectively in a dynamic environment
Demonstrated ability to manage stressful situations with composure and professionalism
Ability to work in a very independent environment
PREFERRED QUALIFICATIONS (NICE TO HAVE):
Associate's Degree or higher, preferably in Criminal Justice
Security/Loss Prevention experience
Military experience
Law enforcement experience
Prior insurance investigations experience
BENEFITS:
Medical, dental, vision, basic life, AD&D, and disability insurance
Enrollment in our company's 401(k)plan, subject to eligibility requirements
Seven paid holidays annually, sick days available where required by law
Vacation time offered at an initial accrual rate of 3.08 hours biweekly for full time positions. Unused vacation is only paid out where required by law
Closing
Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: ***********
If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: ***********/offices.
Requisition ID
2026-1513847
$20-24 hourly 6d ago
Surveillance Investigator
Security Director In San Diego, California
Investigator job in Sacramento, CA
Advance Your Career in Insurance Claims with Allied Universal Compliance and Investigation Services. Allied Universal Compliance and Investigation Services is the premier destination for a career in insurance claim investigation. As a global leader, we provide dynamic opportunities for claim investigators, SIU investigators, and surveillance investigators. Our team is committed to innovation and excellence, making a significant impact in the insurance industry. If you're ready to grow with the best, explore a career with us and make a difference.
Job Description
Allied Universal is hiring a Surveillance Investigator. The Surveillance Investigator will perform discreet mobile and stationary surveillance of a Claimant to confirm current activities and capabilities to assist with the administration of an Insurance claim.
Multiple positions available!
Pay Rate: $20 - $24 / hr
Must possess a valid driver's license with at least one year of driving experience
RESPONSIBILITIES:
Conduct independent investigations of insurance claims across a range of coverage types, including workers' compensation, general liability, property and casualty, and disability
Utilize various surveillance techniques and equipment to monitor subjects covertly
Document and report observations, activities, and any relevant information in a clear and concise manner
Collaborate with other investigators and law enforcement agencies as needed to gather information and coordinate efforts
Maintain confidentiality and adhere to legal and ethical standards in conducting surveillance operations
QUALIFICATIONS (MUST HAVE):
High school diploma or equivalent
Post offer, must be able to successfully complete the Allied Universal Investigations' training/orientation course
Prior educational or professional exposure to witness interviews or video monitoring
Prior educational or professional incident reporting and/or investigations experience
Flexibility to work varied and irregular hours/days including weekends and holidays
Ability to type reports in Microsoft Word format with minimal grammatical and punctuation errors
Proficient in utilizing laptop computers, video cameras and cell phones
Capable of maintaining focus and multitasking effectively in a dynamic environment
Demonstrated ability to manage stressful situations with composure and professionalism
Ability to work in a very independent environment
PREFERRED QUALIFICATIONS (NICE TO HAVE):
Associate's Degree or higher, preferably in Criminal Justice
Security/Loss Prevention experience
Military experience
Law enforcement experience
Prior insurance investigations experience
BENEFITS:
Medical, dental, vision, basic life, AD&D, and disability insurance
Enrollment in our company's 401(k)plan, subject to eligibility requirements
Seven paid holidays annually, sick days available where required by law
Vacation time offered at an initial accrual rate of 3.08 hours biweekly for full time positions. Unused vacation is only paid out where required by law
Closing
Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: ***********
If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: ***********/offices.
Requisition ID 2026-1513847
$20-24 hourly Auto-Apply 6d ago
Surveillance Investigator
Digistream Investigations 3.5
Investigator job in Sacramento, CA
DigiStream Investigations, a fast-growing, national private investigation firm, seeks a talented addition to our investigation team in the Sacramento, CA Region.
This isn't your average desk job - being a Private Investigator means you'll have a career with excitement, travel, autonomy, and purpose. This role is meant for an individual with an adventurous and curious spirit, and the drive to provide our clients with the evidence they need to defend their cases for potentially fraudulent Worker's Compensation claims.
Work Schedule: Full-time, 40-55 hours per week average, 10-11 hours per day average, depending on travel distance to the case and back to your home (commute time in the company vehicle is "on the clock")
Starting Hourly Pay Rate: $20 hourly (entry-level), frequent overtime
Employee Benefits: Health, Dental, Vision, and Life insurance offered, and 401(k) retirement plan with 4% Company Match offered
What you'll get:
A foot in the door to the investigations/security/law enforcement fields
Experience conducting covert investigations
A job you'll love going to - no one day is the same
Opportunities for growth within the company via our Private Investigator Promotion Track
Unlike most PI companies, DigiStream provides full benefits, a company vehicle, and paid travel
Professional, hands-on training program developed over the course of 25 years
Team-building events and comradery with fellow team members
The skills you learn here can lead to jobs in:
FBI / Law Enforcement
ATF / US Border Patrol / State Crime Lab
Law / Paralegal / Legal Assistant
Security / Corporate InvestigationsInvestigative Journalism
What a day in the life of an investigator looks like:
Monitoring, following, and videotaping subjects as they conduct their day-to-day activities
Vehicle and foot pursuit of subjects while maintaining cover
Activity varies from filming someone at a grocery store or restaurant to filming them at a sporting event or a casino
Crafting pre-surveillance strategies based on the setup location and case details
Detailed report writing on the activities observed/captured and submission of video evidence
Regular communication with team leader on setup positions, activity and tactics
View our Recruitment Trailer: ****************************
What you'll need to apply:
High school diploma or GED
Must be 21 years or older
50 hours per week on average (includes commute & drive time)
Willingness to travel and stay overnight on remote assignments (as needed)
Availability to work any day of the week, including weekends and holidays
Ability to start work as early as 5:00 am daily with occasional work into the evenings
Must currently live in the Sacramento, CA area
Ability to pass DMV check & background check
Confident driving skills
Compensation/benefits/promotions:
Starting pay: $20.00 per hour
Employee Benefits: Health, dental, vision, life insurance, and 401(k) with up to 4% company match
Performance incentives
Paid travel to and from local and remote assignments
Cellphone reimbursement
Equipment provided including video camera, laptop, tripod, fuel & maintenance card
Company-provided surveillance vehicle
We hire at the entry level and promote from within based on performance
Note: Position does
not
require daily commute to an office or motor pool as your surveillance vehicle is entrusted to you and is kept at your residence on a daily basis. Travel to and from assignments will begin and end at your residence.
**Only apply if you have availability to work any of the 7 days of the week, and only if you can work a 5 day per week schedule with an average of 10-12 hours per day, including weekends and holidays**
$20 hourly Auto-Apply 14d ago
Investigator
Ethos Risk Services
Investigator job in Sacramento, CA
ABOUT US: Ethos Risk Services is a leading insurance claims investigation and medical management company, specializing in surveillance and fraud detection. At the forefront, we provide accurate data and actionable insights that translate into better decision-making for our clients.
JOB SUMMARY:
Our dynamic Ethos team is seeking an Experienced Field Investigator to conduct surveillance and investigative activities to identify potential fraudulent insurance claims. This role involves performing both stationary and mobile surveillance, obtaining video and photographic evidence, and preparing thorough, detailed reports for clients.
KEY RESPONSIBILITIES:
Case Preparation: Prepare for surveillance assignment by reviewing Ethos' preliminary reports and case information.
Field Surveillance: Perform covert surveillance from your vehicle by tracking and capturing high-quality video evidence of surveillance targets.
Report Writing: Draft detailed and court-ready investigative reports summarizing activity and key findings.
Documentation: Finalize case file by submitting case reports and uploading video footage via personal laptop at the end of the day.
Communication: Work closely with the field supervisor and operations teams, receiving regular guidance and mentorship.
REQUIREMENTS:
Previous Experience: Demonstrated proficiency in covert surveillance techniques, capturing high-quality video footage, and preparing thorough, well-organized investigative reports.
Driver's License: Valid driver's license and proof of automobile insurance.
Personal Vehicle: A well-maintained vehicle that is always reliable (preferably with tinted windows).
Surveillance Equipment: A handheld camcorder with high-quality zoom and a covert camera device. Use of stabilization equipment (gimbals, tripods, etc.) is strongly encouraged.
Technology: A reliable laptop, cell phone, and internet service are needed for communication and administrative tasks.
Private Investigator License: Active Private Investigator license or willingness to obtain one (where required by state).
WORKING CONDITIONS:
While we aim to keep assignments within a 2-hour drive of your residence, occasional further travel and overnight stays (covered by the company) may be required
Most surveillance cases start at 6:00AM. End time can vary depending on activity and a typical workday can vary from 3-12 hours.
Weekends/holidays are common workdays as claimants are more likely to be active.
This is an independent role often requiring long hours alone in your vehicle, regardless of weather conditions.
Must remain alert with no external distractions, ready to use videography equipment to document subjects.
Ethos Risk Services is an equal opportunity employer that does not discriminate on the basis of religious creed, sex, national origin, race, veteran status, disability, age, marital status, color or sexual orientation or any other characteristic.
A background check will be conducted, in accordance to the local state law and regulations.
$85k-147k yearly est. 27d ago
INVESTIGATOR
State of California 4.5
Investigator job in Sacramento, CA
BACKGROUND CHECK, FINGERPRINTING, PSYCHOLOGICAL SCREENING, AND MEDICAL EXAMINATION ARE REQUIRED. Do you enjoy working in a fast-paced environment with variety in your work? The California Department of Insurance (CDI) is seeking a dynamic Detective with recent experience in State service as a peace officer investigating auto, workers' compensation, property and casualty insurance fraud and ability to generate clear and concise correspondence and investigative reports.
If this is you, then CDI may be the employer for you!
Under supervision of a Supervising Fraud Investigator I, Investigators are assigned law enforcement responsibilities of various complexity and volume commensurate with their background and training from entry level to highly complex duties and casework. Investigators conduct criminal investigations of felony violations of State and Federal law relating to insurance fraud and white-collar crime. Incumbents may work alone, with a team, or as a lead criminal investigator assigned to conduct investigations of criminal enterprises and profiteering and assist in the prosecution of cases involving these groups in both State and Federal courts; and conduct investigations involving a broad range of felony violations, both State and Federal judicial systems. Incumbents perform a full range of peace officer duties and responsibilities in the accomplishment of their assignments in accordance with the California Penal Code, Section 830.3.
This position is designated under the Conflict of Interest Code. The position is responsible for making or participating in governmental decisions that may potentially have a material effect on personal financial interests. The appointee is required to complete a Statement of Economic Interest (Form 700), which includes an Assuming Office filing within 30 days of appointment, annual filings, and a Leaving Office filing within 30 days of physical separation. Non-compliance with the Conflict of Interest Code requirements may result in the voiding of appointment, financial penalties, or enforcement actions.
Effective July 1, 2025, the California Department of Human Resources (CalHR) implemented the Personal Leave Program (PLP) 2025 and related Pay Differential 386. PLP 2025 requires employees to receive a reduction in pay in exchange for monthly hours of PLP 2025 leave credits. The salary range(s) included on this job posting do not reflect the reduction in pay. For more information, visit the CalHR Website (******************
In addition to the regular salary, this classification is eligible for the following pay differentials:
* Recruitment & Retention - $200/month (For Investigators assigned to offices in the following counties: Los Angeles County, Santa Clara County, Solano County)
* Education - select link for details- Pay Differential 244
* Longevity - select link for details- Pay Differential 245
These positions may be filled as Limited Term/Full-Time if the candidate needs to complete the Peace Officers Standards and Training (POST) requirements. Upon successful completion, the incumbent will be appointed to the Investigator position Permanent/Full-Time. If the candidate has already met POST requirements through an academy, then he/she will be appointed Permanent/Full-Time upon hire.
New to state service? Learn how to apply here.
Please, take two minutes to check us out or provide your feedback.
You will find additional information about the job in the Duty Statement.
Working Conditions
* Must be able to work in a law enforcement environment that includes the presence of firearms.
* Must qualify and carry a firearm.
* A valid California driver license is required.
* Must be 21 years of age.
* Must be able to work both indoors and outdoors, depending on the situation in which investigator is involved, at any given time.
* There is a reasonable expectation of contact with dangerous suspects.
* Frequent sitting, standing, walking, and carrying is required.
* Must be able to work in a high-rise building.
* Some travel is required within and/or outside the state of California via private or public transportation. (i.e., automobile, airplane,, etc.) Travel may include overnight stay.
This position is eligible for hybrid telework. The amount of telework is at the discretion of the Enforcement Branch and based on CDI's current telework policy. While CDI supports telework, in-person attendance will be required based on operational needs. Employees are expected to be able to report to work with minimal notification if an urgent need arises, as determined by the Department.
Minimum Requirements
You will find the Minimum Requirements in the Class Specification.
* INVESTIGATOR
Additional Documents
* Job Application Package Checklist
* Duty Statement
Position Details
Job Code #:
JC-502517
Position #(s):
************-001
************-013
************-035
************-007
Working Title:
Detective
Classification:
INVESTIGATOR
$6,339.00 - $8,558.00 A
$7,306.00 - $10,609.00 B
New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.
# of Positions:
4
Work Location:
San Diego County
Telework:
Hybrid
Job Type:
Permanent, Full Time
Department Information
The CDI is the consumer protection agency for the nation's largest insurance marketplace and safeguards all of the state's consumers by fairly regulating the insurance industry. With annual direct premiums of $340 billion, California is the largest insurance market in the United States and the fourth largest insurance market in the world.
Nearly 1,400 dedicated employees work at CDI to oversee more than 1,400 insurance companies and license more than 425,000 agents, brokers, adjusters, and business entities.
ENFORCEMENT BRANCH
FRAUD DIVISION
SAN DIEGO REGIONAL OFFICE
This recruitment is for the San Diego Regional Office located at:
10021 Willow Creek Road, Suite 100
San Diego, CA 92131
Department Website: ***************************
Special Requirements
* The position(s) require(s) a Background Investigation be cleared prior to being hired.
* The position(s) require(s) Medical Clearance prior to being hired.
* The position(s) require(s) Psychological Evaluation clearance prior to being hired.
Please attach (upload) all the required documents to verify that you meet the minimum qualifications for this position (i.e., degree, transcript, license, certificate). If you fail to provide the required documentation, your application package will be marked as incomplete and not considered for an interview.
* Exam list eligibility - refer to exam link above.
* Transfer eligibility, if applicable, for current/former civil service employees
* Criminal Record Supplement Questionnaire
* Degree or Transcript
* Statement of Qualifications
* POST Verification (if applicaple)
* A valid California driver license
CRIMINAL RECORD SUPPLEMENTAL QUESTIONNAIRE (CRSQ) IS REQUIRED. CLICK HERE TO ACCESS THE CRSQ FORM
Application Instructions
Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 1/26/2026
Who May Apply
Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.
Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
How To Apply
Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at ********************** When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:
Address for Mailing Application Packages
You may submit your application and any applicable or required documents to:
Department of Insurance
CDI Jobs Inquiries
Attn: Classification & Consultation Unit
Human Resources Management Division
300 Capitol Mall, 13th Floor
Sacramento, CA 95814
Address for Drop-Off Application Packages
You may drop off your application and any applicable or required documents at:
Department of Insurance
CDI Jobs Inquiries
Classification & Consultation Unit
Human Resources Management Division
300 Capitol Mall, 13th Floor
Sacramento, CA 95814
08:00 AM - 05:00 PM
Required Application Package Documents
The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:
* Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at ********************** All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
* Resume is optional. It may be included, but is not required.
* Criminal Record Supplemental Questionnaire
* Degree and/or School Transcripts
* Statement of Qualifications - Instructions may be found in the Statement of Qualifications Section of this job posting.
Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.
Desirable Qualifications
In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:
* Recent experience in State service as a peace officer investigating auto, workers' compensation, property and casualty insurance fraud;
* Ability to generate clear and concise correspondence and investigative reports;
* Ability to liaison with other law enforcement and prosecuting agencies in the region;
* Graduate of Regular Basic Course (RBC) academy or Specialized Investigators' Basic Course (SIBC) academy desired; and
* Fluency in non-English language is preferred but not required. Bilingual candidates are encouraged to indicate their fluency via Question #5 of the STD. 678.
Benefits
* Free Parking
* Alternate Work Week Schedule
* Flexible Work Hours
* Remote Work Options
* Medical Benefits - including health, dental, and vision insurance
* Employee Wellness Program
* Employee Assistance Program
* On the Job Training
* Career Services Program
* Recognition Program
* Paid Holidays and leave
* Defined benefit retirement program
* Savings Plus Program (401 (k), 457)
* Every 12 months, based on performance evaluation, employees may receive a 5% salary increase until they reach the maximum salary for the position.
Benefit information can be found on the CalHR website and the CalPERS website.
Contact Information
The Hiring Unit Contact is available to answer questions regarding the position or application process.
Department Website: ***************************
Hiring Unit Contact:
Classifiction & Consultation Unit
**************
********************************
Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.
EEO Contact:
EEO Officer
**************
********************
California Relay Service: ************** (TTY), ************** (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.
Examination Information
Step 1 - If you have not taken the Investigator examination, or if your eligibility has expired, and/or you have no other type of eligibility, you MUST take the examination to be eligible for appointment. Please click the link provided below for the examination information and instructions.
EXAMINATION BULLETIN: INVESTIGATOR
Step 2 - Submit your application including all required documents, by using the "Apply Now" button found at the top of this bulletin.
Statement of Qualifications
All interested applicants are required to submit a completed Statement of Qualification (SOQ) with the application. The SOQ must be submitted as a separate attachment, be no more than two pages, single spaced and 12 point, Arial font. Your SOQ must be titled "Statement of Qualification - Investigator" and contain the following question and your response.
1. Describe how your education, training and/or work experience has prepared you to be a peace officer that investigates auto, healthcare, disability, workers' compensation, property and casualty insurance fraud.
Resumes do not take the place of the SOQ. Applicants who fail to submit the SOQ will be eliminated from the interview process.
Equal Opportunity Employer
The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.
$82k-142k yearly est. 28d ago
Plant Capa Investigation Leader
Direct Staffing
Investigator job in Fairfield, CA
Fairfield, CA
EXP 2-5 yrs
DEG Bach
RELO
BONUS
Job Description.
The primary responsibilities of the CAPA Coordinator are multifunctional and include management of the plant Exception Report and Corrective action/Preventative Action (CAPA) program, Customer Complaints and NPI.
Primary responsibilities include implementation and maintenance in the following areas:
Initiating Exception Report, assessed impact and writing investigations and/or reviewing investigations.
Investigating complaints and summarizing reports, trending complaints, establishing corrective actions and provide weekly and monthly update to Site Management team.
Coordinate and oversee all new products, and other new projects that involved Quality Systems
Facilitate Planned Deviation meeting/schedule coordination and plant planned deviation implementation.
Problem analysis and corrective action (CAPA).
Technical resource within plant when it comes to problem solving
Training on the ER/CAPA system (as needed)
Major Responsibilities:
Assemble CAPA information for quarterly management review presentations to the plant staff. Reports metrics to all levels of the organization
Monitor and analyze plant CAPA metrics and information. Ensure all deadlines are met for action items
Coordinate and oversee all new products, and other new projects that involve Quality Systems.
Ensure that ER/CAPA documentation is compliant with Division and Corporate policy/procedure requirements. Ensure investigations are approved by correct areas.
Train new personnel on the CAPA system.
Assist manufacturing and other departments in identifying root cause and implementing effective corrective actions for those circumstances where quality standards are not met.
Investigate and complete complaint investigations as requested and per timelines provided from Division. Review batch records for critical data and post summary to the complaint database.
Facilitate Planned Deviation meeting/schedule coordination, plant Planned Deviation implementation, Electronic Planned Deviation coordination, Planned Deviation follow up and close out. Create and maintain supplemental forms and DOPs within the QDMS system.
Facilitate communications and coordinate activities to support NPI initiatives to assure successful launches of new products.
Arbitrate and resolve differences among various departments to assure that proposed changes follow the Plant, Division, and Corporate guidelines.
Coordinate document changes with Plant and Division representatives
Ensure Customer Complaint responses are being addressed in timely manner and coordinate to ensure all follow up pertaining to Customer Complaint activities are follow through, this include obtaining/requesting samples for analysis.
Weekly/Monthly/Quarterly/Annual Metric Reporting (CAPA, work order discrepancies, ER's, SQE's, Alert Levels/Trends, released on time and in full (MPS))
Can send out samples as needed.
Can document and lead a CAPA meeting as needed.
Responsible for implementing and maintaining the effectiveness of the quality system.
The CAPA Coordinator is responsible for initiating, assessing impact, writing the investigation, Corrective Action plan (if needed), implementing and maintaining the effectiveness of the CAPA Quality System.
Assembles CAPA information for weekly, monthly and quarterly management review presentations to the plant staff. Reports required metrics to all levels of the organization.
Monitors and analyzes plant CAPA metrics and information. Ensure all deadlines are met for action items.
Investigating complaints and summarizing reports, trending complaints, establishing corrective actions and provide weekly and monthly update to Site Management team.
Reviews non-conformances that impact plant operations and products and provides recommendations and corrective actions and effectiveness plans. Ensures that ER/CAPA documentation is compliant with Division and Corporate policy/procedure requirements. Ensure investigations are approved by correct areas.
Responsible for New Product Introduction, Customer Complaints, and Batch disposition (if needed).
Assists manufacturing and other departments in identifying root cause and implementing effective corrective actions for those circumstances where quality standards are not met.
Training of new personnel and refresher training on the CAPA system.
Other responsibilities assigned by Plant Quality System Manager.
Accountability / Scope/Budget:
The CAPA Coordinator reports to the Manager, Plant Quality Systems. The CAPA Coordinator's responsibility impacts all nutritional products produced in the plant and the preservation of the company's continued well-being through compliance to regulations and avoidance of major business interruptions from regulatory agencies such as the FDA. This position is responsible for all exception reports and ensures they are in compliance to company policies, procedures, and established regulatory standards. They are also responsible for all Customer Complaints and NPI launches at the site. This position requires a high degree of independence and must perform all tasks with minimum supervision.
Education:
Bachelor's Degree required in Science or Technical Field.
Background:
Knowledge of applicable regulatory standards and Good Manufacturing Practices.
Four years quality assurance experience preferred.
Must have strong written and verbal communication skills.
Must be organized and able to prioritize duties and responsibilities.
Must demonstrate initiative, innovation and sound analytical problem solving skills.
Must be able to interact with all levels and disciplines of employees.
Must be able to manage multiple, high priority projects.
Must be attention to detail, multi-tasking and flexible in work hours
IDEAL CANDIDATE
CAPA experience
FDA interaction
Additional Information
All your information will be kept confidential according to EEO guidelines.
Direct Staffing Inc
$52k-106k yearly est. 60d+ ago
Fraud Prevention and Risk Investigations - Investigator II
Golden 1 Credit Union 4.3
Investigator job in Sacramento, CA
TITLE: INVESTIGATOR IISTATUS: NON-EXEMPTREPORTS TO: FRAUD PREVENTION AND RISK INVESTIGATIONS MANAGERDEPARTMENT: FRAUD PREVENTION AND RISK INVESTIGATIONSJOB CODE: 11452 PAY RANGE: $33.86 - $37.00 HOURLY GENERAL DESCRIPTION: The Investigator II is an experienced level position within the Fraud department. Responsible for detecting, reviewing, and reporting potential suspicious activities filtered by various AML systems. As an Investigator II, you will investigate external inquiries via law enforcement request, internal investigations for other groups (fraudulent instruments and inquiries), and other related transactional activity. Supports leadership and the investigations team in maintaining compliance with Golden 1 Credit Union's fraud prevention program. Assist with training and coaching of new and existing employees across various business lines and execute special investigations.
TASKS, DUTIES, FUNCTIONS:
Utilizes knowledge of credit union systems, processes, and contacts as resources for conducting investigations. Develops a plan of action and gathers, analyzes, and compiles evidence for multiple case assignments. Prepares case documentation and writes a complete final summary report of investigation.
Investigate and respond to check fraud claims as received by members and/or other financial institutions.
Investigate suspicious activity cases generated by the internal automated AML/BSA monitoring system or Unusual Activity Referrals reported by branch personnel and other lines of business.
Review cases assigned for closure to ensure Verafin case has proper coding, and all steps are taken prior to closing account in DSUI.
Assesses internal controls and procedures associated with assigned cases, identifying control breakdowns and makes recommendations to prevent future losses. Assists with determining new procedures to prevent, detect, and investigate fraudulent activity. Reviews fraud data to ensure accuracy for reporting and audit purposes. Assist with computer crime investigations and investigate breaches of information security policies as requested.
Prepares recommendations as to whether a member's transactional activity is fraudulent and thereby requiring a BSA UAR referral. The recommendation will be based on an analytical assessment of internal and external data sources, internet, and other sources to provide the rationale for recommended courses of action.
Reviews individuals' and entities' accounts reported in a police report utilizing different management systems to determine if other suspicious activity noted in the accounts should be reported. Prepares police report and/or BSA UAR referral if necessary.
Performs red flag alert reviews on account activity for submitted fraud closures, determines if the previously reported fraudulent activity has continued or ceased. Files supplemental police report if additional suspicious activity is identified and works with BSA SAR Investigator on continued 90-day fraud referrals.
Assist with auditing Investigator I BSA narratives prior to submitting to BSA department.
Maintains current information on various systems as well as required files and documentation. Ensures records are complete and available for review and audit as needed. Complies with regulatory requirements, security, and applicable policies and identifies control and procedural issues.
Serves as resource to branches/departments inquiries related to financial investigations questions to provide best information possible regarding fraud to better serve the members and the Credit Union's interest.
Assists with the timely completion and investigation of assigned 314(b) requests.
Completes annual BSA/AML/OFAC training requirements and keeps current with Money Laundering and Terrorist Financing trends.
Provides support, guidance, and training of new staff and serves as the quality control reviewer for alerts, cases, and BSA UAR referrals.
Assists in collecting documentation for examiners, auditors, law enforcement, and governmental agencies regarding fraudulent activity and BSA/AML monitoring records.
Participates in moderate to complex project initiatives as the primary subject matter expert.
Maintain a thorough understanding of state and federal laws and regulations related to credit union compliance including bank secrecy and anti-money laundering laws appropriate to the position.
Assists and identifies other investigative efforts within the department, including creating and working moderately complex cases.
Understand CTR filing requirements and be able to answer basic questions.
Assists with the training of new staff and acts as a resource for all team members regarding a variety of loss prevention and fraud scenarios.
Assists in development and facilitation of fraud prevention and awareness for all branch and HQ staff as applicable.
Maintain accurate tracking of work performed, which will be used in department performance measurements.
Prepare police reports for all losses over the established thresholds or established behaviors outlined in department procedures. Work with law enforcement as required, providing updates or additional information as needed.
Responds to law enforcement agencies and financial institutions requesting documentation and/or images to support investigations involving credit union losses. Perform other duties as assigned.
Perform other duties as assigned.
PHYSICAL SKILLS, ABILITIES, AND EXERTION UTILIZED IN THE PERFORMANCE OF THESE TASK:
Effective oral and written communication skills required to assist other staff, constructively follow-up on member inquiries, communicate clearly with management, and perform other related tasks.
Must possess sufficient manual dexterity to skillfully operate an on-line computer terminal and other standard office equipment, such as financial calculators, personal computer, facsimile machine and telephone.
ORGANIZATIONAL CONTACTS & RELATIONSHIPS:
INTERNAL: All business units and departments as needed.
EXTERNAL: Federal, state, and local law enforcement, vendors and business partners, and industry peers as needed.
QUALIFICATIONS:
EDUCATION: Bachelor's degree or combination of experience and education.
EXPERIENCE: Minimum of 5-6 years of financial institution or law enforcement experience and Fraud, AML, or card fraud experience.
KNOWLEDGE / SKILLS:
Ability to effectively communicate with internal and external contacts.
Knowledge of Credit Union products, services, policies & procedures.
Operating knowledge of Visa regulations, AML/BSA, OFAC and Federal/State Regulations.
Good organizational skills, including the ability to prioritize daily activities and multi-task to complete assignments.
Strong attention to detail in working and investigating files with emphasis on deadlines.
Effective oral and written communication skills.
Basic Excel skills
Knowledge to operate facsimile machine, ten key, microfiche, electronic banking equipment, basic PC knowledge of Windows environment, and office filing logic.
Must be self-motivated and capable of working both independently as well as in a team environment.
Must be aware of high-risk activities to ensure regulatory compliance with check fraud regulations and Reg. E, Customer Identification Program (CIP), Customer Due Diligence/Enhanced Due Diligence, 314(b) Information Sharing requests, OFAC, and all investigations pertaining to potential fraud schemes or cybercrime.
PHYSICAL REQUIREMENTS:
Prolonged sitting throughout the workday with occasional mobility required.
Corrected vision within the normal range.
Hearing within normal range. A device to enhance hearing will be provided if needed.
Occasional movements throughout the department daily to interact with staff, accomplish tasks, etc.
LICENSES / CERTIFICATIONS:
None required with a goal of attaining at least one of the following certifications or equivalent: Professional Certified Investigator (PCI), Certified Fraud Investigator (CFI), Certified Financial Crimes Investigator (CFCI), Certified Credit Union Compliance Expert (CUCE), Certified Fraud Examiner (CFE), Bank Secrecy Act Compliance Specialist (BSACS) as well as, or Certified Anti-Money Laundering Specialist (CAMS).
REV. 1/24/2025
$33.9-37 hourly 10d ago
As Needed Field Investigator- Sacramento, CA
J T Becker & Co
Investigator job in Sacramento, CA
Becker & Company is seeking skilled and experienced Field Investigators to join our team on an "as needed" basis. This role is perfect for a licensed investigator looking for flexible hours while providing expert investigative services. We investigate all types of insurance claims including workers' compensation, suspected fraud, liability and aimed at mitigating expenses for our clients and delivering high-quality results.
We are seeking a detail-oriented and proactive investigator to join our team. The ideal candidate will conduct a variety of investigations, including Surveillance and Special Investigations Unit (SIU) assignments, within an assigned geographical area. Surveillance assignments require the investigator to obtain videotape documentation of the subject and for SIU assignments the investigator must complete the assignment as per the instructions given by the case manager.
Key Responsibilities:
Adhere to specific requirements of an assignment based upon the case manager's instructions
Review all case materials prior to conducting investigative activity
Complete video surveillance on identified individuals for the allotted amount of time and utilizes established investigative techniques to secure covert video footage
Conduct investigations such as securing recorded statements, scene inspections, activity checks and securing documents as assigned
Complete written notes on each case assignment in a timely manner
Submit all videotaped results, photographs, and digital recordings via e-mail by the next business day
Meet established deadlines set by the client
Communicate effectively with the assigning case manager with regularity regarding the progress of assignments
Ensure confidentiality of all information obtained
Requirements
Possess a valid state issued driver's license
Possess a current private investigator license (if applicable)
Must be dependable and able to meet deadlines
Must be a self-starter capable of working with limited supervision
Possess investigative tools (Laptop, Video Cameras, Digital Recorder, etc.)
Possess strong writing and verbal communication skills
Experience conducting surveillance as a field investigator
Experience completing SIU claim investigations
Possess a reliable vehicle
How much does an investigator earn in Arden-Arcade, CA?
The average investigator in Arden-Arcade, CA earns between $66,000 and $188,000 annually. This compares to the national average investigator range of $42,000 to $119,000.
Average investigator salary in Arden-Arcade, CA
$111,000
What are the biggest employers of Investigators in Arden-Arcade, CA?
The biggest employers of Investigators in Arden-Arcade, CA are: