About Us: Insight Service Group (ISG) is a national investigative services firm specializing in cost containment and anti-fraud related services. We provide comprehensive solutions that help our clients mitigate risk and enhance their operational integrity.
About Us:
Insight Service Group (ISG) is a national investigative services firm specializing in cost containment and anti-fraud related services. We are dedicated to maintaining the highest standards of integrity and transparency within our operations. Our Special Investigations Unit (SIU) plays a vital role in identifying and mitigating risks associated with fraud and misconduct.
SIU Investigator Job Description:
We are seeking a meticulous and experienced SIU Investigator to join our team. The ideal candidate will be responsible for conducting comprehensive investigations into potential fraud and misconduct. This role involves a variety of investigative tasks aimed at gathering evidence and supporting our commitment to ethical practices.
Key Responsibilities as an SIU Investigator:
Conduct scene recreations to analyze incidents thoroughly.
Assess and document intersection light sequences relevant to investigations.
Obtain both recorded and written statements from witnesses, claimants, and involved parties.
Retrieve necessary documents and materials to support investigations.
Procure notarized affidavits to enhance the credibility of evidence.
Perform wellness checks to ensure the safety and well-being of individuals involved.
Conduct unannounced visits as part of investigative protocols.
Engage in neighborhood and witness canvassing to gather additional information.
Compile detailed reports that include time-stamped photos and/or videos to support findings.
Qualifications
SIU Investigators must have the following qualifications:
Insurance Experience, Worker's Compensation, Auto, Liability, or similar SIU / Surveillance experience.
A reliable vehicle, computer, and cell phone.
A digital video camera with date and time stamp capability
Be proficient in web-based systems, and ability to write detailed reports.
Ability and willingness to travel as necessary.
Ability to work independently and complete cases successfully with little supervision
We are hiring employees not subcontractors.
***MUST BE ELIGIBLE FOR PRIVATE INVESTIGATOR EMPLOYEE REGISTRATION***
Agency: CPMY.0001910
$62k-106k yearly est. 2d ago
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SIU Investigator P&C (Mid-level) - Desk
United Services Automobile Association (USAA 4.7
Investigator job in Little Rock, AR
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful.
The Opportunity
We are looking for a SIU Investigator (mid-level). This is a Desk position. Within defined guidelines and framework, protects USAA and our members from potential fraudulent claims by investigating questionable, suspect claims activity in compliance with state insurance fraud-related laws and regulations and policies and procedures.
This role is remote eligible. However, you must live in one of the following States: Oklahoma, Mississippi, Arkansas, Alabama or Louisiana. There may be occasional business travel involved.
What you'll do:
* Applies knowledge and understanding of fraud schemes and investigation strategies on any questionable or suspect first or third part claims.
* Participates in the development of fraud prevention strategies.
* Applies knowledge of P&C insurance industry products, services, and processes in investigating claims to include P&C insurance policy contracts, coverages and internal claims handling process and procedures.
* Applies knowledge of state laws and regulations pertaining to insurance fraud in investigating claims.
* Collects evidence of potential fraud through field or remote interviews and thorough searches of investigative databases, internal resources, Internet resources, public records, and forensic tools.
* Makes recommendations within defined authority guidelines.
* Prepares and presents detailed and comprehensive verbal and written investigative reports summarizing the results of the investigation and recommended outcome.
* Develops and maintains external relationships with industry, law enforcement and other contacts involved in fraud investigation, detection, and prevention.
* May serve as a resource team member on specific matters through demonstrated skill or training.
* Assists with the delivery of fraud awareness training initiatives in a defined environment.
* Handles CAT duty responsibilities as business requires.
* Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.
What you have:
* High School Diploma or General Equivalency Diploma (GED).
* 2+ years claims adjusting experience, or P&C SIU/Fraud Investigation experience OR 4+ years prior investigative law enforcement (to include military) or relevant fraud industry investigation experience.
* Proven investigatory skills.
* Experience obtaining statements from various parties to incidents, witnesses, and suspects.
* Ability to gather broad range of evidence and draw conclusions based on the objective details related to the applicability of fraud.
* Demonstrated ability to organize and prioritize workload, performing multiple tasks and devising solutions to problems.
* Familiarity with using computers and various software packages to enter and extract data for analysis from relevant data sources and systems.
* Knowledge of city, state and local regulations, legal concepts, understanding of contracts, case law, medical treatment, and medical terminology.
What sets you apart:
* SIU experience conducting low to complex P&C fraud investigations OR a combination of Claims and Law Enforcement Investigations OR Military Investigative experience.
* Designations such as CFE, CIFI, SCLA, ACLS, FCLS, LPCS, AIC, CPCU, CCLS, or other.
* US military experience through military service or a military spouse/domestic partner
Compensation range: The annualized range for this position is: $77,120 - $147,390. However, it is an hourly position.
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, visit our benefits page on USAAjobs.com
Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.
USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
$77.1k-147.4k yearly 9d ago
Contract Investigator - Fayetteville, AR
Omniplex World Services Corporation, A Constellis Company
Investigator job in Fayetteville, AR
OMNIPLEX World Services Corporation is seeking talented individuals committed to excellence, honesty, and integrity to join our team. We are a trusted provider of high quality background investigations programs to Department of Homeland Security (DHS) and the intelligence community at locations throughout the United States. OMNIPLEX is seeking to fill immediate and upcoming openings for Contract Investigators. A Contract Investigator works for us on an as needed basis and no hours are guaranteed. We prefer Contractors to be available to work a minimum of ten hours per week where work is available. Candidate must be willing to travel within a 35-50 mile radius from city location.
Candidate must be local to Fayetteville, AR
QUALIFICATIONS:
U.S. Citizenship;
H.S. Diploma or equivalent;
Minimum of 1 year of specialized Federal Background investigative experience within the last 5 years;
Must have some FIS Experience;
Reliable personal vehicle, valid driver's license, and satisfactory driving record;
Willing to travel on temporary duty assignments as needed (by car or plane);
Successfully pass background checks and all required training;
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists;
Ability to interpret a variety of instructions furnished in oral, written, diagram, or schedule form;
Ability to read, analyze, and interpret professional journals, technical procedures, or governmental regulations;
Ability to write reports and business correspondence;
Ability to work in a MS Window based operating environment, including proficiency with Microsoft Office (Word, Excel, PowerPoint), Internet and E-mail;
Current (within the last 2 years) Single Scope Background Investigation (SSBI) or active Secret level security clearance based on an SSBI and able to obtain the required security clearance.
Job Duties and Responsibilities:
Conduct in-person, one-on-one subject interviews to obtain factual information about the individual's background and character, in accordance with agency guidelines and instructions.
Obtain factual information from a variety of personal and record sources to produce a report of investigation that contains all pertinent facts of an individual's background and character in accordance with agency guidelines and instructions.
Travel throughout the geographic area of responsibility to conduct investigations at various places of employment, residence, and education institutions as cases are assigned.
Must be willing to travel in and around assigned location within 30-50 miles (or more) as needed
Engage in dialogue on a regular basis with managers and representatives at contractor facilities, various U. S. Government organizations, and law enforcement agencies to develop and maintain effective and cooperative working relationships.
Adapt to changing situations and environments as they occur and be able to interact with people from all walks of life and socioeconomic levels.
Demonstrate strong verbal and written communications skills and exhibit professional demeanor in all situations.
Work load based on availability of cases in geographic area.
Some voluntary, temporary duty assignments in other areas of the country (typically 2-4 weeks at a time) are possible.
Other duties as required.
Desired Experience and Education:
Background Investigator Training that meets the National Training Standards (NTS)
Prior background investigations experience supporting government contracts.
Associate or Bachelor degree in Criminal Justice or a related field.
Current Top Secret clearance
WORKING CONDITIONS:
Work is typically based in the investigator's home office as well as in the investigator's personal vehicle traveling to various field locations to conduct interviews. Coverage area varies and could include some extended drives. Work hours vary depending on availability of leads and do not always fall within normal business hours, to include potential weekend hours or third-shift appointments.
PHYSICAL REQUIREMENTS:
Requires intermittent standing, writing/typing, walking, sitting, and driving throughout the workday, and may include for multiple hours.
$52k-95k yearly est. 60d+ ago
INVESTIGATOR I
State of Arkansas
Investigator job in Little Rock, AR
Information Job Series: Inspectors and Investigators - Investigators Classification: Investigator I Class Code: IIV02P Pay Grade: SGS04 Salary Range: $43,088 - $63,770 The Investigator I is a junior professional tasked with supporting the investigation process by gathering and analyzing information to help uncover facts related to various internal or external inquiries. Working under the guidance of more experienced investigators, this role involves performing preliminary research, collecting evidence, conducting interviews, and preparing basic reports. The Investigator I plays a critical role in ensuring that initial findings are thorough, accurate, and organized, thereby laying the foundation for more comprehensive investigations. This classification is ideal for individuals who exhibit curiosity, attention to detail, and a strong desire to build a career in investigative work.
Primary Responsibilities
Assist in the planning and execution of investigations by gathering background information and reviewing relevant documents. Support senior investigators with initial data collection and research efforts. Collect, catalog, and secure physical and digital evidence in accordance with established protocols. Document findings with clear, concise notes for review. Participate in interviewing witnesses, subjects, or other relevant parties under supervision. Compile and summarize interview notes to aid in the investigative process. Assist in preparing preliminary reports that detail findings, observations, and emerging trends. Ensure all documentation is precise and organized to support follow-up investigations. Maintain confidentiality and integrity of sensitive information at all times. Engage in on-the-job training to familiarize yourself with investigative tools, techniques, and legal procedures. Stay current with emerging investigative trends and technologies to improve efficiency and accuracy.
Knowledge and Skills
Ability to objectively gather, analyze, and interpret data from a variety of sources. Strong written and verbal communication abilities to help document findings clearly and conduct interviews effectively. Comfortable using basic investigative tools and software for data collection and evidence management. A strong commitment to maintaining confidentiality and upholding ethical standards throughout the investigative process. Flexibility to adjust to new responsibilities, protocols, and advancements in investigative technology.
Minimum Qualifications
High School Diploma or GED. Demonstrated ability to work effectively under supervision and a willingness to learn on the job are essential.
Licensure/Certifications
N/A OTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE.
Capability to prepare and present oral and written information. General technology skills, including Microsoft Excel and Microsoft Word, are preferred.
Nearest Major Market: Little Rock
$43.1k-63.8k yearly 3d ago
Code Enforcement Investigator I- Department of Housing & Community Development
City of Baltimore 4.0
Investigator job in Benton, AR
Salary Range: $50,797.00 - $61,402.00 Annually
Hiring Salary Range:
$50,797.00 - $61,402.00 Annually
Our Benefits
The city offers a comprehensive benefits package which includes medical, prescription drug, dental, vision, optional life, AD&D, and FSA plans. This office also supplies wellness programs, support groups, and workshops. You can learn about our benefits here: **************************************************************
Get to Know Us
Welcome to the City of Baltimore! Experience the reward of a fulfilling career and enjoy the added element of excitement in a vibrant, diverse atmosphere. The City of Baltimore offers limitless opportunities to help drive social impact, both on the job and in the community, while serving its citizens. Join us in making Baltimore a great place to live and work. In the City of Baltimore, we hire great people and provide them with the skills and opportunities to grow toward their career aspirations. If you are looking for a career change or interested in learning more, explore our opportunities and benefits plans. We are excited to have you as a part of the City of Baltimore Team!
Job Summary:
A Code Enforcement Investigator I investigates alleged violations of environmental and housing code regulations and laws and participates in identifying violators and planning their apprehension, indictment and conviction. Work of this class involves no supervisory duties or responsibilities.
Incumbents receive moderate supervision from a technical supervisor. Employees in this class work a conventional workweek that may include evenings, weekends and holidays. The employees work in an office and on site of violations where such conditions as seasonal weather extremes, hazardous waste, and hostile confrontations may be encountered. Work involves moderate physical exertion involving long periods of stooping, standing, climbing and jumping.
Minimum Qualifications:
On or before the date of filing the application, each candidate must:
Education: Have a high school diploma or G.E.D. certification from an accredited institution.
AND
Experience: Have two years of experience investigating environmental, housing or other code violations, conducting environmental health or related code inspections, enforcing ordinances, regulations and public laws, or in monitoring and enforcing compliance with program requirements.
OR
Equivalency Notes: Each additional year of education at an accredited college or university may substitute for six months of the experience requirement.
Licenses, Registrations, and Certificates: Have a valid Maryland Class C Noncommercial driver's license or an equivalent driver's license and eligible to obtain a Baltimore City driver's permit. PROVISIONAL DRIVER'S LICENSE ARE NOT ACCEPTABLE.
NOTE: YOU MUST UPLOAD A COPY OF YOUR VALID DRIVER'S LICENSE WITH APPLICATION AT TIME OF APPLYING.
*APPLICATION DEADLINE:
Please submit your application no later than
12:00 AM
on the closing date
to be eligible for consideration.
Knowledge, Skills, & Abilities:
Knowledge of investigative methods, techniques, practices and procedures.
Knowledge of environmental hazards and housing code violations.
Knowledge of environmental and housing codes and regulations.
Skill in conducting investigative interviews and eliciting cooperation of individuals and businesses.
Skill in investigative methods.
Ability to comprehend, interpret and apply environmental regulations and housing codes.
Ability to comprehend, interpret and apply rules, regulations and policies relevant to criminal and civil investigations.
Ability to utilize sound judgement and remain calm under stressful situations.
Ability to communicate effectively, both orally and in writing.
Ability to establish and maintain effective working relationships with superiors, co-workers, governmental employees and officials and enforcement officers.
Ability to deal effectively with the general public.
Ability to observe and identify objects and activities that serve as evidence of an environmental or housing code crime or violation.
Ability to testify as an expert witness in court and defend findings.
Ability to prepare narrative reports explaining investigative activity and findings and justifying persecution of a case.
Ability to utilize photographic equipment to photograph and document criminal evidence.
Ability to utilize personal safety clothing and apparatus including respirators, batons and handcuffs.
Ability to maintain confidentiality of sources and records.
Background Check
Eligible candidates under final consideration for appointments to positions identified as positions of trust will be required to complete authorization for a Criminal Background Check and/or Fingerprint must be successfully completed.
Probation
All persons, including current City employees, selected for this position must complete a mandatory six-month probation.
Eligibility
Qualified candidates will be considered for vacancies as they arise, for a period of at least six months. The decision of the Director of Human Resources with respect to acceptable minimum qualifications is final.
Education Accreditation
Applicants' education must be obtained from an accredited institution. Education credentials obtained out of the US must be evaluated for US equivalency. Evaluation agencies information may be obtained at **************
Selection Process
All candidates indicating the minimum qualifications on their applications will be placed on the eligible list without further examination. The training and experience of each candidate will be evaluated for appropriateness and quantity. It is essential, therefore, that you give complete and accurate information on your application. Vagueness or omission may prevent you from being considered for this position. Qualified candidates will not be listed in rank order.
Examination Process
Applicants must provide sufficient information on their application to show that they meet the minimum qualifications for this recruitment. Successful applicants will be placed on the employment certified eligible list for at least six months.
The examination will consist of a rating of your education, training, and experience as presented on your application and as they relate to the requirements of the position. You may be required to complete supplemental questions to further examine specific Knowledge, Skills and Abilities of the position. Therefore, it is important that you provide complete and accurate information on your application.
Financial Disclosure
This position is required to complete a Financial Disclosure pursuant to Sections 7-7, 7-8, and 7-9 of the City Ethics Law.
The initial financial disclosure must be submitted within 30 days of hire.
NOTES: Incumbents must be eligible to obtain a Certificate of Appointment as a Special Enforcement Officer by the Police Commissioner of the City of Baltimore prior to hire. Revocation of the Certificate of Appointment by the Police Commissioner is grounds for dismissal. Certificate of Appointment as a Special Enforcement Officer requires the applicant to:
Ø Be 21 years of age: and
Ø Satisfactorily pass a fingerprint and background investigation conducted by the Baltimore City Police Department.
Those eligibles who are under final consideration for appointments to positions in this class will be required to authorize the release of criminal conviction information.
Employees must participate in, and successfully complete on-going skill development training related to investigation and enforcement of environmental laws and ordinances.
Your Recruiter: Maya McEachern
If you have any questions please contact Maya McEachern HR Specialist II via email at ********************************.
Baltimore City Government is an Equal Employment Opportunity Employer, and we are committed to a workplace that values diversity, equity, and inclusion. The City of Baltimore prohibits discrimination on the basis of race, color, religion, age, sex, ancestry, creed, national origin, disability status, genetics, marital status, military service, sexual orientation, gender identity/expression or any other characteristic protected by federal, state or local laws. Applicants requiring accommodation during the hiring process should contact Human Resources directly. Do not attach your request for accommodation to the application.
BALTIMORE CITY IS AN EQUAL OPPORTUNITY EMPLOYER
$50.8k-61.4k yearly Auto-Apply 2d ago
Senior Investigator, Special Investigations Unit (Aetna SIU)
CVS Health 4.6
Investigator job in Benton, AR
At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate.
And we do it all with heart, each and every day.
Position Summary- Conducts investigations to effectively pursue the prevention, investigation and prosecution of healthcare fraud and abuse, to recover lost funds, and to comply with state regulations mandating fraud plans and practices.
- Conducts investigations of known or suspected acts of healthcare fraud and abuse.
- Communicates with federal, state, and local law enforcement agencies as appropriate in matters pertaining to the prosecution of specific healthcare fraudcases.
- Investigates to prevent payment of fraudulent claims committed by insured's, providers, claimants, customer members, etc.
- Facilitates the recovery of company and customer money lost as a result of fraud matters.
- Provides input regarding controls for monitoring fraud related issues within the business units.
- Delivers educational programs designed to promote deterrence and detection of fraud and minimize losses to the company- Maintains open communication with constituents within and external to the company.
- Uses available resources and technology in developing evidence, supporting allegations of fraud and abuse.
- Researches and prepares cases for clinical and legal review.
- Documents all appropriate case activity in tracking system.
- Makes referrals and deconflictions, both internal and external, in the required timeframe.
- Cost effectively manages use of outside resources and vendors to perform activities necessary for investigations.
- Exhibits behaviors outlined in Employee Competencies- Attending and presenting at quarterly state meetings.
Required Qualifications- 1+ years' experience working with Medicaid.
- 3+ years' in healthcare field working in fraud, waste and abuse investigations and audits.
- Proficient in researching information and identifying information resources.
- Experience working in Microsoft Word, Excel, Outlook products.
- Experience working with database search tools and use in the Intranet/Internet to research information.
- Ability to utilize company systems to obtain relevant electronic documentation.
- Ability to travel and participate in legal proceedings, arbitrations, depositions, etc.
Preferred Qualifications- Knowledge of New Jersey Medicaid- Credentials such as a certification from the Association of Certified Fraud Examiners (CFE)- An accreditation from the National Health Care Anti-Fraud Association (AHFI).
- Billing and Coding certifications such as CPC (AAPC) and/or CCS (AHIMA)- Knowledge of Aetna's policies and procedures- Ability to interact with different groups of people at different levels and provide assistance on a timely basis.
Education- Bachelor's degree and/or an Associate's degree with three additional years working in health care fraud, waste, and abuse investigations and audits.
Anticipated Weekly Hours40Time TypeFull time Pay RangeThe typical pay range for this role is:$46,988.
00 - $122,400.
00This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.
The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.
This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
Our people fuel our future.
Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be.
In addition to our competitive wages, our great benefits include:Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
For more information, visit *************
cvshealth.
com/us/en/benefits We anticipate the application window for this opening will close on: 02/07/2026Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
$47k-122.4k yearly 5d ago
Senior Fraud Investigator
Bank OZK 4.8
Investigator job in Little Rock, AR
Why Bank OZK Founded on a legacy of more than 120 years in banking, Bank OZK is much more than just a company. We're nationally recognized as an industry leader in financial services. That means we combine exceptional service with innovative technologies to deliver smart solutions to our clients across the country. We're investing in small businesses, fueling economies in local communities and changing skylines in the largest cities across America. Here, we're not simply filling roles. We're fostering even greater careers.
The foundation for a great career starts with an exceptional team and a comprehensive benefits package. We believe in providing our dedicated team members with the best resources to support their physical, mental and financial wellbeing, including generous PTO, 401(k) matching, health, dental, vision (and pet!) insurance as well as special perks and discounts. Learn more about Bank OZK benefits (********************************* .
Job Purpose & Scope
Responsible for performing complex fraud incident investigations and case management, including collaboration with internal and external stakeholders to mitigate and recover loss to the Bank.
Essential Job Functions
+ Performs fraud incident management for instances described within the Bank's Fraud Risk Management Program.
+ Performs complex fraud investigations derived from escalated fraud alerts and other various sources, such as branch personnel or law enforcement.
+ Conducts complex fraud investigations and link analysis that may include multiple subjects, incidents, and jurisdictions.
+ Keeps management apprised on the status and progression of assigned complex fraud
+ Leads, trains, mentors, and/or coaches team members.
+ Conducts fraud awareness training for employees, customers, or the public, as
+ Supports Fraud Risk Management on retail training and operations with training initiatives as
+ Supports management by completing special projects, and other duties as
+ Develops and maintains professional working relationships with local law enforcement and peer bank fraud professionals.
+ Investigates possible elder abuse and reports to the appropriate groups and
+ Works with operations and front-line employees to protect customer information and prevent
+ Forms initial determinations regarding additional actions to be taken and recommends possible SAR filings to management and/or the AML Investigations team, in accordance with
+ Works with law enforcement to resolve fraud incidents and represents the Bank in court proceedings as required.
+ Regularly exercises discretion and judgment in the performance of essential job
+ Maintains good punctuality and attendance to
+ Follows Bank policy, procedures, and guidelines.
Knowledge, Skills & Abilities
+ Knowledge of banking laws and
+ Ability to prepare and provide comprehensive investigative reports to law enforcement for criminal prosecution including the collection, preparation, and preservation of evidence.
+ Ability to effectively conduct complex investigations and link
+ Ability to communicate effectively both verbally and in
+ Ability to work independently with minimal
+ Ability and willingness to continuously build knowledge and
+ Ability to work effectively in a team
+ Ability to mentor and train other team members.
+ Ability to maintain
+ Ability to speak clearly and persuasively in positive and negative
+ Ability to read and analyze data to identify fraudulent/suspicious
+ Ability to complete tasks accurately and
+ Ability to manage several tasks simultaneously and learn
+ Ability to communicate effectively with all levels of management and
+ Ability to deal with frequent change, delays, and unexpected
+ Ability to travel on company business, including occasional overnight travel or extended
+ Ability to work extended hours to meet a goal, as
+ Skill in using computer and Microsoft Office, including Word, Excel, and Outlook.
Basic Qualifications
+ Bachelor's degree or commensurate work experience
+ Minimum of four (4) years of work experience in fraud investigations, bank security, bank loss prevention, and/or Bank Secrecy Act reporting, required.
+ Prior experience providing court testimony in fraud related cases
+ Certification in a relevant discipline (i.e., Certified Fraud Examiner-CFE, Certified Financial Crimes Investigator-CFCI, Certified Anti-Money Laundering Specialist-CAMS) or willingness to obtain certifications, preferred.
Job Expectations
Job Expectations: O perate customary equipment and technology used in a business environment, with or without accommodation.
Note: This description is not an exhaustive list of all job functions, duties, skills, and job standards required. Other job functions, duties, skills, and standards may be added. Management reserves the right to add or change the job requirements at any time.
#LI-BS1
EEO Statement
Bank OZK is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by federal, state, and local law. Member FDIC.
$39k-64k yearly est. 60d+ ago
As Needed Field Investigator- Hot Springs, AR
J T Becker & Co
Investigator job in Hot Springs, AR
Becker & Company is seeking skilled and experienced Field Investigators to join our team on an "as needed" basis. This role is perfect for a licensed investigator looking for flexible hours while providing expert investigative services. We investigate all types of insurance claims including workers' compensation, suspected fraud, liability and aimed at mitigating expenses for our clients and delivering high-quality results.
We are seeking a detail-oriented and proactive investigator to join our team. The ideal candidate will conduct a variety of investigations, including Surveillance and Special Investigations Unit (SIU) assignments, within an assigned geographical area. Surveillance assignments require the investigator to obtain videotape documentation of the subject and for SIU assignments the investigator must complete the assignment as per the instructions given by the case manager.
Key Responsibilities:
Adhere to specific requirements of an assignment based upon the case manager's instructions
Review all case materials prior to conducting investigative activity
Complete video surveillance on identified individuals for the allotted amount of time and utilizes established investigative techniques to secure covert video footage
Conduct investigations such as securing recorded statements, scene inspections, activity checks and securing documents as assigned
Complete written notes on each case assignment in a timely manner
Submit all videotaped results, photographs, and digital recordings via e-mail by the next business day
Meet established deadlines set by the client
Communicate effectively with the assigning case manager with regularity regarding the progress of assignments
Ensure confidentiality of all information obtained
Requirements
Possess a valid state issued driver's license
Possess a current private investigator license (if applicable)
Must be dependable and able to meet deadlines
Must be a self-starter capable of working with limited supervision
Possess investigative tools (Laptop, Video Cameras, Digital Recorder, etc.)
Possess strong writing and verbal communication skills
Experience conducting surveillance as a field investigator
Experience completing SIU claim investigations
Possess a reliable vehicle
$22k-32k yearly est. 60d+ ago
Lead Investigator, Special Investigative Unit-(Kentucky)
Molina Healthcare Inc. 4.4
Investigator job in Benton, AR
Under direct supervision of the Manager, SIU, the Team Lead is responsible to lead a small team of investigators and provide oversight on daily investigative activities as a back-up to the SIU Manager. This position will be accountable for tracking on investigations conducted by his/her team and will provide oversight and guidance throughout the life of an investigation as well as QA reviews and approvals. In addition to leading a team of investigators and analysts, the Team Lead will ensure the Manager is aware of any major case developments, and ensure cases are being investigated according to the SIU's standards. Position must have thorough knowledge of Medicaid/Medicare/Marketplace health coverage audit policies and be able to apply them in ensuring program compliance via payment integrity programs. The position must have the ability to determine correct coding, documentation, potential fraud, abuse, and over utilization by providers and recipients. The position will review claims data, medical records, and billing data from all types of healthcare providers that bill Medicaid/Medicare/Marketplace.
KNOWLEDGE/SKILLS/ABILITIES
* Ensure investigators are managing their cases effectively and in accordance with SIU policies, processes, quality standards, and procedures.
* Ensure that investigators are managing their respective State Reporting requirements and assignments effectively and timely.
* Manage the flow of day-to-day investigations.
* Perform assessment that QA measures were complete and signed-off
* Provide guidance to investigators as needed on investigative techniques, tools, or strategy.
* Effectively investigate and manage complex and non-complex fraud allegations.
* Develop and maintain relationships with key business units within specific product line and geographic region.
* Provides direction, instructions, and guidance to Investigative team, particularly in the absence of the SIU Manager.
* Provide training to team members as needed.
* Communicate clear instructions to team members, listen to team members' feedback.
* Monitor team members' participation to ensure the training provided is effective, and if any additional training is needed.
* Create, edit, and update assigned reports to apprise the company on the team's progress.
* Distribute reports to the appropriate personnel.
JOB QUALIFICATIONS
Required Education
* High School/GED
* Associates degree or bachelor's degree in Health Information Management, Health Care Administration, Finance, Criminal Justice, Law Enforcement, or related field (applicable FWA experience would be accepted in lieu of education experience)
Required Experience
* Associates degree or bachelor's degree in Health Information Management, Health Care Administration, Finance, Criminal Justice, Law Enforcement, or related field (applicable FWA experience would be accepted in lieu of education experience)
* At least five (5) years' experience working in a Managed Care Organization or health insurance company
* Minimum of two (2) years' experience working on healthcare fraud related investigations/reviews
* Proven investigatory skill; ability to organize, analyze, and effectively determine risk with corresponding solutions; ability to remain objective and separate facts from opinions
* Knowledge of investigative and law enforcement procedures with emphasis on fraud investigations
* Knowledge of Managed Care and the Medicaid and Medicare programs as well as Marketplace
* Understanding of claim billing codes, medical terminology, anatomy, and health care delivery systems
* Understanding of datamining and use of data analytics to detect fraud, waste, and abuse
* Proven ability to research and interpret regulatory requirements
* Effective interpersonal skills and customer service focus; ability to interact with individuals at all levels
* Excellent oral and written communication skills; presentation skills with ability to create and deliver training, informational and other types of programs
* Advanced skills in Microsoft Office (Word, Excel, PowerPoint, Outlook), SharePoint and Intra/Internet as well as proficiency with incorporating/merging documents from various applications
* Strong logical, analytical, critical thinking and problem-solving skills
* Initiative, excellent follow-through, persistence in locating and securing needed information
* Fundamental understanding of audits and corrective actions
* Ability to multi-task and operate effectively across geographic and functional boundaries
* Detail-oriented, self-motivated, able to meet tight deadlines
* Ability to develop realistic, motivating goals and objectives, track progress and adapt to changing priorities
* Energetic and forward thinking with high ethical standards and a professional image
* Collaborative and team-oriented
* Required License, Certification, Association
* Valid driver's license required.
Preferred Experience
* Healthcare Anti-Fraud Associate (HCAFA), Accredited Health Care Fraud Examiner (AHFI) and/or Certified Fraud Examiner (CFE) preferred.
To all current Molina employees: If you are interested in applying for this position, please apply through the intranet job listing.
Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V.
#PJCorp
#LI-AC1
Pay Range: $57,394 - $117,808.76 / ANNUAL
* Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.
About Us
Molina Healthcare is a nationwide fortune 500 organization with a mission to provide quality healthcare to people receiving government assistance. If you are seeking a meaningful opportunity in a team-oriented environment, come be a part of a highly engaged workforce dedicated to our mission. Bring your passion and talents and together we can make a difference in the lives of others. Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V.
$35k-56k yearly est. 54d ago
Part-Time Surveillance Investigator
The Robison Group 4.2
Investigator job in Little Rock, AR
Are you looking for a company who believes in world class employee culture and focuses on growing YOU professionally?
Alpine Intel is dedicated to innovation across the property, auto, liability, and workers comp insurance fields - helping our customers reach peak performance throughout the policy life cycle. Through our operating brands, HVACi, StrikeCheck, National Fire Experts, Donan Engineering, BSC Forensics, Component Testing Laboratories, The Robison Group, VRC Investigations, TechLoss, Mecanica Scientific Services, and HMI we are respected as the industry leader for our scale and our track record of conducting expert, specialized, and accurate investigations. Headquartered in Charlotte, North Carolina, our team of experienced professionals provides high-quality solutions nationwide. Alpine Intel is looking for bright candidates with a passion for problem solving to join our growing team.
Individuals selected for the position will be expected to perform investigations of workers compensation claims, liability investigations, multi-line insurance claims, criminal and civil background checks, and other investigative tasks.
The majority of cases worked in this position require stationary and mobile video surveillance.
PRINCIPAL RESPONSIBILITIES FOR SURVEILLANCE:
Thoroughly complete assigned cases.
Testify to the collected facts obtained in any hearing or court of law as needed.
Assist other investigators on challenging cases.
Make sound judgments both during the investigation and with future handling recommendations.
Turn in updates, evidence, and report in timely manner.
Upload surveillance video upon completion of investigation.
The nature of this job requires early hours, long days, and travel into surrounding areas.
WHO SHOULD APPLY:
We are looking for people who are enthusiastic about investigations, those who thrive in a diverse work environment, and individuals who have a commitment to the very highest standards of honesty, integrity and respect.
Candidates with at least one year of PI experience are strongly encouraged to apply.
POSITION QUALIFICATIONS:
Self-motivated, determined, and intuitive.
Strong initiative and work ethic.
Ability to identify critical issues quickly and accurately
Demonstrated observational, organizational, and listening skills.
Excellent oral and written communication.
Ability to work independently, as well as in a team.
Flexible schedule working weekends, holidays, and possible evenings.
Candidate must own a reliable computer, preferably a laptop.
Access to high-speed internet and a scanner or fax machine.
Must have strong computer and internet skills.
Proficient with a digital camera.
Must own reliable transportation.
Possess a valid driving license.
Upon hire, candidate will be asked to submit a driving record provided by the state DMV or Secretary of State.
Applicants must pass an extensive background check.
Must be able to pass a drug test with negative results (except when undergoing documented medical treatment).
College Degree preferred.
TRAINING
The Robison Group provides remote and/or in-classroom training to ensure that individuals are set up for success before moving into their roles.
COMPENSATION & REIMBURSEMENTS:
Paid travel time and reimbursement for mileage, tolls, and other per diem items.
Hourly Rate is commensurate with education and experience.
OPPORTUNITIES FOR GROWTH WITHIN THE COMPANY INCLUDE:
SIU work, Field Supervisor, Field Operations Manager, Case Management, etc.
$34k-47k yearly est. 41d ago
Experienced Covert Surveillance Investigator - Part Time - Little Rock, AR
Meridian Investigative Group
Investigator job in Little Rock, AR
Part-time Description
JOB PURPOSE
Conduct covert field surveillance with an emphasis on worker's compensation fraud and insurance fraud.
DUTIES AND RESPONSIBILITIES
Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Conduct covert field surveillance via both stationary and mobile surveillance.
Obtain professional quality video and photographic documentation of subjects.
Prepare and file comprehensive investigative reports using the information that was collected from surveillance investigations.
Upload video, photographs, audio files, and documents into the case management system.
Conduct scene investigations, interviews, recorded statements, etc.
Prepare written and recorded Statements from in-person interviews.
Provide legal testimony.
Other duties as assigned
Requirements
SKILLS AND QUALIFICATIONS
Minimum two years experience working as an investigator.
Ability to conduct covert field surveillance assignments.
Ability to communicate effectively, both orally and in writing.
Ability to gather data, compile information, and prepare reports.
Ability to provide legal depositions and testimony.
Ability to gather and organize evidence.
Ability to investigate and analyze information.
Knowledge of legal documentation procedures and requirements.
LICENSES /CERTIFICATIONS REQUIREMENTS
Valid state-issued driver's license.
Current auto insurance.
MUST be able to obtain a Private Investigator license in the state where work is performed.
REQUIRED EQUIPMENT
A reliable vehicle.
Smartphone with access to the app store. Android OS7 or higher, Apple iOS 11 or higher.
Laptop computer with Microsoft Word, Windows, and wireless Internet connection.
Digital video camera with upload capability and accurate time and date stamp.
Covert camera.
WORKING CONDITIONS
As an hourly, non-exempt status employee, your job may require extended work hours and significant work travel. This includes occasional overnight travel, weekend and/or evening work, and working on holidays.
The worker is subject to inside environmental conditions: Protection from weather conditions but not necessarily from temperature changes.
The worker is subject to outside environmental conditions: No effective protection from weather.
The worker is subject to both environmental conditions: Activities occur inside and outside.
PHYSICAL REQUIREMENTS
The physical demands described here are representative of those that must be met by an employee to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk and hear. The employee is frequently required to stand, walk, stoop, kneel, crouch, or crawl.
The employee must regularly lift and/or move up to 10 pounds and frequently lift and/or move up to 50 pounds.
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Work involves individuals to stay seated/sedentary for long periods of time.
Work involves moderate exposure to unusual elements, such as extreme temperatures, exposure to the sun, and various days and hours of scheduled work.
Salary Description Up to $30.00 per hour based on experience
$30 hourly 60d+ ago
Experienced Covert Surveillance Investigator - Part Time - Little Rock, AR
Meridian Bank 4.6
Investigator job in Arkansas
JOB PURPOSE
Conduct covert field surveillance with an emphasis on worker's compensation fraud and insurance fraud.
DUTIES AND RESPONSIBILITIES
Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Conduct covert field surveillance via both stationary and mobile surveillance.
Obtain professional quality video and photographic documentation of subjects.
Prepare and file comprehensive investigative reports using the information that was collected from surveillance investigations.
Upload video, photographs, audio files, and documents into the case management system.
Conduct scene investigations, interviews, recorded statements, etc.
Prepare written and recorded Statements from in-person interviews.
Provide legal testimony.
Other duties as assigned
Requirements
SKILLS AND QUALIFICATIONS
Minimum two years experience working as an investigator.
Ability to conduct covert field surveillance assignments.
Ability to communicate effectively, both orally and in writing.
Ability to gather data, compile information, and prepare reports.
Ability to provide legal depositions and testimony.
Ability to gather and organize evidence.
Ability to investigate and analyze information.
Knowledge of legal documentation procedures and requirements.
LICENSES /CERTIFICATIONS REQUIREMENTS
Valid state-issued driver's license.
Current auto insurance.
MUST be able to obtain a Private Investigator license in the state where work is performed.
REQUIRED EQUIPMENT
A reliable vehicle.
Smartphone with access to the app store. Android OS7 or higher, Apple iOS 11 or higher.
Laptop computer with Microsoft Word, Windows, and wireless Internet connection.
Digital video camera with upload capability and accurate time and date stamp.
Covert camera.
WORKING CONDITIONS
As an hourly, non-exempt status employee, your job may require extended work hours and significant work travel. This includes occasional overnight travel, weekend and/or evening work, and working on holidays.
The worker is subject to inside environmental conditions: Protection from weather conditions but not necessarily from temperature changes.
The worker is subject to outside environmental conditions: No effective protection from weather.
The worker is subject to both environmental conditions: Activities occur inside and outside.
PHYSICAL REQUIREMENTS
The physical demands described here are representative of those that must be met by an employee to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk and hear. The employee is frequently required to stand, walk, stoop, kneel, crouch, or crawl.
The employee must regularly lift and/or move up to 10 pounds and frequently lift and/or move up to 50 pounds.
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Work involves individuals to stay seated/sedentary for long periods of time.
Work involves moderate exposure to unusual elements, such as extreme temperatures, exposure to the sun, and various days and hours of scheduled work.
Salary Description Up to $30.00 per hour based on experience
$30 hourly 60d+ ago
Experienced Surveillance Investigator
Fraud Fighters, Inc.
Investigator job in Arkansas
Prodigy Investigations is seeking e xperienced Surveillance Investigator candidates in Arkansas, Florida, Illinois, Kansas, Louisiana, Missouri, North Carolina, New Mexico, Oklahoma, Oregon, South Carolina, Texas, and Washington. These will initially be part-time positions.
PRODIGY INVESTIGATIONS OFFERS TOP PAY FOR SUPERIOR RESULTS. Our clients include insurance carriers, self-insured corporations, public agencies, and third party administrators. We provide five-star customer service and a 100% Customer Satisfaction Guarantee!
Job Description:
Follow specific case instructions
Conduct video surveillance of subjects to document their activities, which involves covertly monitoring them from a stationary vehicle-based position, tailing subjects when they leave, and following them on foot when necessary
Obtain covert video of subjects, when opportunities arise
Provide updates throughout the surveillance
Submit surveillance summaries, chronological reports of subjects' activities, and video evidence on a daily basis
Meet established due dates
Candidate Requirements / Qualifications:
Valid driver's license
Appropriately equipped surveillance vehicle
Ability to obtain steady, fluid, and clear video of subjects
HD video camera & covert video camera equipment
Fluent in social media and internet research
Clear and effective communication, both verbally and in writing
Must be willing to travel
Dependable and able to meet deadlines
Curious, vigilant, and observant
Highly motivated and a self-starter
Must have flexible availability: holidays and weekends, last-minute cases
Helpful Experience: Workers Compensation/ Liability Claim Surveillance.
Urgently hiring in: AR, FL, IL, KS, LA, MO, NC, NM, OK, OR, SC, TX, and WA.
$31k-46k yearly est. Auto-Apply 60d+ ago
FOOD SERVICE UTILITY (FULL TIME AND PART TIME)
Compass Group USA Inc. 4.2
Investigator job in Little Rock, AR
Morrison Living Morrison Living is hiring immediately for full time and part time FOOD SERVICE UTILITY positions. * Schedule: Full and part time schedule. Days and hours may vary. More details upon interview.
* Requirement: Restaurant experience required.
* Pay Range: $15.00 per hour to $16.50 per hour.
WHAT'S IN IT FOR YOU A fun work environment, robust benefits package, great team members, and a career with one of the top hospitality companies in the nation. You'll work with a talented and supportive team that makes a real impact in the lives of those we serve.
YOU'D MAKE A GREAT ADDITION TO OUR TEAM Our culinary team is the core of our business. If you enjoy creating memorable experiences and are passionate about hospitality and culinary excellence, you will be a great addition to the Morrison Living team!
Job Summary
Summary: Maintains kitchen work areas, and keeps equipment and utensils clean and orderly.
Essential Duties and Responsibilities:
* Sweeps and mops floors to comply with safety and sanitation standards.
* Washes worktables, walls, refrigerators, meat blocks and other food prep surfaces.
* Removes trash and places it into designated containers. Steam cleans or hoses out garbage cans.
* Transfers supplies and equipment between storage and work areas.
* Assists with banquet table and front of the house set up.
* Assist with loading or unloading and delivering supplies and product.
* Distributes supplies, utensils and portable equipment as needed.
* Complies with outlined sanitation and safety requirements.
* Performs other duties as assigned.
BENEFITS FOR OUR TEAM MEMBERS
* Full-time and part-time positions offer the following benefits to associates: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft Protection, Pet Insurance, Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
* Full-time positions also offer the following benefits to associates: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs)
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.
***********************************************************************************************
Morrison Living is a member of Compass Group. Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.
Applications are accepted on an ongoing basis.
Application Deadline: applications are accepted ongoing until all openings are filled for this position. If an applicant is declined due to the position being filled, they may still be considered for future opportunities and are always welcome to reapply.
Morrison Living maintains a drug-free workplace.
$15-16.5 hourly 26d ago
FOOD SERVICE UTILITY (FULL TIME AND PART TIME)
Morrison Living 4.6
Investigator job in Little Rock, AR
Job Description
Morrison Living is hiring immediately for full time and part time FOOD SERVICE UTILITY positions.
Schedule: Full and part time schedule. Days and hours may vary. More details upon interview.
Requirement: Restaurant experience required.
Pay Range: $15.00 per hour to $16.50 per hour.
WHAT'S IN IT FOR YOU A fun work environment, robust benefits package, great team members, and a career with one of the top hospitality companies in the nation. You'll work with a talented and supportive team that makes a real impact in the lives of those we serve.
YOU'D MAKE A GREAT ADDITION TO OUR TEAM Our culinary team is the core of our business. If you enjoy creating memorable experiences and are passionate about hospitality and culinary excellence, you will be a great addition to the Morrison Living team!
Job Summary
Summary: Maintains kitchen work areas, and keeps equipment and utensils clean and orderly.
Essential Duties and Responsibilities:
Sweeps and mops floors to comply with safety and sanitation standards.
Washes worktables, walls, refrigerators, meat blocks and other food prep surfaces.
Removes trash and places it into designated containers. Steam cleans or hoses out garbage cans.
Transfers supplies and equipment between storage and work areas.
Assists with banquet table and front of the house set up.
Assist with loading or unloading and delivering supplies and product.
Distributes supplies, utensils and portable equipment as needed.
Complies with outlined sanitation and safety requirements.
Performs other duties as assigned.
BENEFITS FOR OUR TEAM MEMBERS
Full-time and part-time positions offer the following benefits to associates: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft Protection, Pet Insurance, Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
Full-time positions also offer the following benefits to associates: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs)
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.
For positions in Washington State, Maryland, or to be performed Remotely,
click here
or copy/paste the link below for paid time off benefits information.
***********************************************************************************************
Morrison Living is a member of Compass Group. Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.
Applications are accepted on an ongoing basis.
Application Deadline: applications are accepted ongoing until all openings are filled for this position. If an applicant is declined due to the position being filled, they may still be considered for future opportunities and are always welcome to reapply.
Morrison Living maintains a drug-free workplace.
$15-16.5 hourly 27d ago
Supervisor - Success & Investigative Services
Modivcare
Investigator job in Arkansas
Are you passionate about making a difference in people's lives? Do you enjoy working in a service-oriented industry? If so, this opportunity may be the right fit for you!
Modivcare is looking for an experienced Supervisor - Success & Investigative Services to join our team. This role is responsible for overseeing the Success & Investigative Services team, fostering positive relationships with customers, providers, and agencies to ensure a high level of customer service and reduce complaints and grievances. This role focuses on identifying trends, supporting staff through coaching and performance management, and driving improvement initiatives to enhance member experience and operational performance.
This role will ultimately be on-site in the Little Rock area.
This role…
Monitors complaints for immediate and effective reduction, focusing on top complaint categories.
Identifies training needs based on call quality monitoring and performance data.
Participates in call quality calibration meetings and appeals processes.
Oversees complaint and call quality processes, handling escalated calls as needed.
Assists the team in managing overflow complaints and provides problem-solving support.
Implements departmental policies and resolves staff concerns while serving as liaison across departments.
Collaborates with cross-functional leaders to improve processes and member experience.
Measures team performance against contractual and internal targets, and coaches underperformers.
Investigates root causes of complaints and implements solutions to benefit both members and the business.
Applies critical thinking to resolve issues and recommend best practices.
Communicates timely and relevant updates to all team members.
May lead projects and perform other duties as assigned.
We are interested in speaking with individuals with the following…
Bachelor's Degree required.
Four (4) plus years of experience, including 1-3 years of call center and/or clinical leadership experience.
Up to one (1) plus years of leadership responsibility.
Or equivalent combination of education and/or experience.
Experience coaching team members to improve performance.
Ability to work independently and within teams.
Strong interpersonal and engagement skills.
Experience with process improvement initiatives.
Positive attitude and energetic work style.
Proficiency in Microsoft Word, Excel, Outlook, and PowerPoint.
Excellent verbal and written communication skills.
Skilled at managing multiple tasks simultaneously.
Salary: $60,800 - $82,100
Bonus eligible based on individual and company performance.
Modivcare's positions are posted and open for applications for a minimum of 5 days. Positions may be posted for a maximum of 45 days dependent on the type of role, the number of roles, and the number of applications received. We encourage our prospective candidates to submit their application(s) expediently so as not to miss out on our opportunities. We frequently post new opportunities and encourage prospective candidates to check back often for new postings.
We value our team members and realize the importance of benefits for you and your family.
Modivcare offers a comprehensive benefits package to include the following:
Medical, Dental, and Vision insurance
Employer Paid Basic Life Insurance and AD&D
Voluntary Life Insurance (Employee/Spouse/Child)
Health Care and Dependent Care Flexible Spending Accounts
Pre-Tax and Post --Tax Commuter and Parking Benefits
401(k) Retirement Savings Plan with Company Match
Paid Time Off
Paid Parental Leave
Short-Term and Long-Term Disability
Tuition Reimbursement
Employee Discounts (retail, hotel, food, restaurants, car rental and much more!)
Modivcare is an Equal Opportunity Employer.
EEO is The Law - click here for more information
Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled
We consider all applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, handicap or disability, or status as a Vietnam-era or special disabled veteran in accordance with federal law. If you need assistance, please reach out to us at ***************************
$21k-30k yearly est. Auto-Apply 23d ago
SIU Investigator P&C (Mid-level) - Desk
USAA 4.7
Investigator job in Little Rock, AR
**Why USAA?** At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful.
**The Opportunity**
We are looking for a SIU Investigator (mid-level). **This is a Desk position.** Within defined guidelines and framework, protects USAA and our members from potential fraudulent claims by investigating questionable, suspect claims activity in compliance with state insurance fraud-related laws and regulations and policies and procedures.
**This role is remote eligible. However,** **you must live in one of the following States: Oklahoma, Mississippi, Arkansas, Alabama or Louisiana.** There may be occasional business travel involved.
**What you'll do:**
+ Applies knowledge and understanding of fraud schemes and investigation strategies on any questionable or suspect first or third part claims.
+ Participates in the development of fraud prevention strategies.
+ Applies knowledge of P&C insurance industry products, services, and processes in investigating claims to include P&C insurance policy contracts, coverages and internal claims handling process and procedures.
+ Applies knowledge of state laws and regulations pertaining to insurance fraud in investigating claims.
+ Collects evidence of potential fraud through field or remote interviews and thorough searches of investigative databases, internal resources, Internet resources, public records, and forensic tools.
+ Makes recommendations within defined authority guidelines.
+ Prepares and presents detailed and comprehensive verbal and written investigative reports summarizing the results of the investigation and recommended outcome.
+ Develops and maintains external relationships with industry, law enforcement and other contacts involved in fraud investigation, detection, and prevention.
+ May serve as a resource team member on specific matters through demonstrated skill or training.
+ Assists with the delivery of fraud awareness training initiatives in a defined environment.
+ Handles CAT duty responsibilities as business requires.
+ Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.
**What you have:**
+ High School Diploma or General Equivalency Diploma (GED).
+ 2+ years claims adjusting experience, or P&C SIU/Fraud Investigation experience OR 4+ years prior investigative law enforcement (to include military) or relevant fraud industry investigation experience.
+ Proven investigatory skills.
+ Experience obtaining statements from various parties to incidents, witnesses, and suspects.
+ Ability to gather broad range of evidence and draw conclusions based on the objective details related to the applicability of fraud.
+ Demonstrated ability to organize and prioritize workload, performing multiple tasks and devising solutions to problems.
+ Familiarity with using computers and various software packages to enter and extract data for analysis from relevant data sources and systems.
+ Knowledge of city, state and local regulations, legal concepts, understanding of contracts, case law, medical treatment, and medical terminology.
**What sets you apart:**
+ SIU experience conducting low to complex P&C fraud investigations OR a combination of Claims and Law Enforcement Investigations OR Military Investigative experience.
+ Designations such as CFE, CIFI, SCLA, ACLS, FCLS, LPCS, AIC, CPCU, CCLS, or other.
+ US military experience through military service or a military spouse/domestic partner
**Compensation range:** The annualized range for this position is: $77,120 - $147,390. However, it is an hourly position.
**Compensation:** USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
**Benefits:** At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, visit our benefits page on USAAjobs.com
_Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting._
_USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran._
**If you are an existing USAA employee, please use the internal career site in OneSource to apply.**
**Please do not type your first and last name in all caps.**
**_Find your purpose. Join our mission._**
USAA is unlike any other financial services organization. The mission of the association is to facilitate the financial security of its members, associates and their families through provision of a full range of highly competitive financial products and services; in so doing, USAA seeks to be the provider of choice for the military community. We do this by upholding the highest standards and ensuring that our corporate business activities and individual employee conduct reflect good judgment and common sense, and are consistent with our core values of service, loyalty, honesty and integrity.
USAA attributes its long-standing success to its most valuable resource: our 35,000 employees. They are the heart and soul of our member-service culture. When you join us, you'll become part of a thriving community committed to going above for those who have gone beyond: the men and women of the U.S. military, their associates and their families. In order to play a role on our team, you don't have to be connected to the military yourself - you just need to share our passion for serving our more than 13 million members.
USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.
California applicants, please review our HR CCPA - Notice at Collection (********************************************************************************************************** here.
USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.
$77.1k-147.4k yearly 10d ago
Fraud Investigator
Bank OZK 4.8
Investigator job in Little Rock, AR
Why Bank OZK Founded on a legacy of more than 120 years in banking, Bank OZK is much more than just a company. We're nationally recognized as an industry leader in financial services. That means we combine exceptional service with innovative technologies to deliver smart solutions to our clients across the country. We're investing in small businesses, fueling economies in local communities and changing skylines in the largest cities across America. Here, we're not simply filling roles. We're fostering even greater careers.
The foundation for a great career starts with an exceptional team and a comprehensive benefits package. We believe in providing our dedicated team members with the best resources to support their physical, mental and financial wellbeing, including generous PTO, 401(k) matching, health, dental, vision (and pet!) insurance as well as special perks and discounts. Learn more about Bank OZK benefits (********************************* .
Job Purpose & Scope
Responsible for performing fraud incident investigations and case management, including collaboration with internal and external stakeholders, to mitigate and recover loss to the Bank.
Essential Job Functions
+ Performs fraud incident management for instances described within the Bank's Fraud Risk Management Program.
+ Performs fraud investigations derived from escalated fraud alerts and other various sources, such as branch personnel or law enforcement.
+ Conducts moderately complex fraud investigations and link analysis that may include multiple subjects, incidents, and jurisdictions.
+ Keeps management apprised on the status and progression of assigned fraud investigations.
+ Develops and maintains professional working relationships with local law enforcement and peer bank fraud professionals.
+ Investigates possible elder abuse and reports to the appropriate groups and agencies.
+ Works with operations and front-line employees to protect customer information and prevent loss.
+ Forms initial determinations regarding additional actions to be taken and recommends possible SAR filings to Management and /or the AML Investigations team, in accordance with procedures.
+ Works with law enforcement to resolve fraud incidents and represent the bank in court proceedings as required.
+ Supports management projects, and performs other duties as assigned.
+ Regularly exercises discretion and judgment in the performance of essential job functions.
+ Maintains good punctuality and attendance to work.
+ Follows Bank policy, procedures, and guidelines.
Knowledge, Skills & Abilities
+ Knowledge of banking laws and regulations.
+ Ability to communicate effectively both verbally and in writing.
+ Ability to work independently with minimal supervision.
+ Ability and willingness to continuously build knowledge and skills.
+ Ability to work effectively in a team environment.
+ Ability to maintain confidentiality.
+ Ability to speak clearly and persuasively in positive and negative situations.
+ Ability to read and analyze data to identify fraudulent/suspicious behavior.
+ Ability to complete tasks accurately and timely.
+ Ability to manage several tasks simultaneously and learn quickly.
+ Ability to communicate effectively with all levels of management and staff.
+ Ability to deal with frequent change, delays, and unexpected events.
+ Ability to travel on company business, including occasional overnight travel or extended trips.
+ Ability to work extended hours to meet a goal, as required.
+ Ability to prepare and provide comprehensive investigative reports to law enforcement for criminal prosecution including the collection, preparation, and preservation of evidence.
+ Ability to effectively conduct investigations and link analysis.
+ Skill in using computer and Microsoft Office, including Word, Excel, and Outlook.
Basic Qualifications
+ Bachelor's degree or commensurate work experience required.
+ Minimum of two (2) years of work experience in fraud investigations, bank security, bank loss prevention, and/or Bank Secrecy Act reporting, required.
+ Certification in a relevant discipline (i.e., Certified Fraud Examiner-CFE, Certified Financial Crimes Investigator-CFCI, Certified Anti-Money Laundering Specialist-CAMS) or willingness to obtain certifications, preferred.
Job Expectations
Job Expectations: O perate customary equipment and technology used in a business environment, with or without accommodation.
Note: This description is not an exhaustive list of all job functions, duties, skills, and job standards required. Other job functions, duties, skills, and standards may be added. Management reserves the right to add or change the job requirements at any time.
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EEO Statement
Bank OZK is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by federal, state, and local law. Member FDIC.
$39k-64k yearly est. 60d ago
Surveillance Investigator
The Robison Group 4.2
Investigator job in Little Rock, AR
Individuals selected for the position will be expected to perform investigations of workers compensation claims, liability investigations, multi-line insurance claims, criminal and civil background checks, and other investigative tasks.
The majority of cases worked in this position require stationary and mobile surveillance.
PRINCIPAL RESPONSIBILITIES FOR SURVEILLANCE:
Thoroughly complete assigned cases.
Testify to the collected facts obtained in any hearing or court of law as needed.
Assist other investigators on challenging cases.
Make sound judgments both during the investigation and with future handling recommendations.
Turn in updates, evidence, and report in timely manner.
Upload surveillance video upon completion of investigation.
The nature of this job requires early hours, long days, and travel into surrounding areas.
WHO SHOULD APPLY:
We are looking for people who are enthusiastic about investigations, those who thrive in a diverse work environment, and individuals who have a commitment to the very highest standards of honesty, integrity and respect.
Candidates with at least one year of PI experience are strongly encouraged to apply.
POSITION QUALIFICATIONS:
Candidates MUST hold a current and valid Arkansas Private Investigator license.
Self-motivated, determined, and intuitive.
Strong initiative and work ethic.
Ability to identify critical issues quickly and accurately
Demonstrated observational, organizational, and listening skills.
Excellent oral and written communication.
Ability to work independently, as well as in a team.
Flexible schedule working weekends, holidays, and possible evenings.
Candidate must own a reliable computer, preferably a laptop.
Access to high-speed internet and a scanner or fax machine.
Must have strong computer and internet skills.
Proficient with a digital camera.
Must own reliable transportation.
Possess a valid driving license.
Upon hire, candidate will be asked to submit a driving record provided by the state DMV or Secretary of State.
Applicants must pass an extensive background check.
Must be able to pass a drug test with negative results (except when undergoing documented medical treatment).
College Degree preferred.
TRAINING
The Robison Group provides remote and/or in-classroom training to ensure that individuals are set up for success before moving into their roles.
COMPENSATION & REIMBURSEMENTS:
Paid travel time and reimbursement for mileage, tolls, and other per diem items.
Hourly Rate is commensurate with education and experience.
OPPORTUNITIES FOR GROWTH WITHIN THE COMPANY INCLUDE:
SIU work, Field Supervisor, Field Operations Manager, Case Management, etc.
Link to this job 0 0 Location Little Rock, AR Department Surveillance Employment Type Part time Minimum Experience Mid-level
$34k-47k yearly est. 60d+ ago
As Needed Field Investigator- Little Rock, AR
J T Becker & Co
Investigator job in Little Rock, AR
Becker & Company is seeking skilled and experienced Field Investigators to join our team on an "as needed" basis. This role is perfect for a licensed investigator looking for flexible hours while providing expert investigative services. We investigate all types of insurance claims including workers' compensation, suspected fraud, liability and aimed at mitigating expenses for our clients and delivering high-quality results.
We are seeking a detail-oriented and proactive investigator to join our team. The ideal candidate will conduct a variety of investigations, including Surveillance and Special Investigations Unit (SIU) assignments, within an assigned geographical area. Surveillance assignments require the investigator to obtain videotape documentation of the subject and for SIU assignments the investigator must complete the assignment as per the instructions given by the case manager.
Key Responsibilities:
Adhere to specific requirements of an assignment based upon the case manager's instructions
Review all case materials prior to conducting investigative activity
Complete video surveillance on identified individuals for the allotted amount of time and utilizes established investigative techniques to secure covert video footage
Conduct investigations such as securing recorded statements, scene inspections, activity checks and securing documents as assigned
Complete written notes on each case assignment in a timely manner
Submit all videotaped results, photographs, and digital recordings via e-mail by the next business day
Meet established deadlines set by the client
Communicate effectively with the assigning case manager with regularity regarding the progress of assignments
Ensure confidentiality of all information obtained
Requirements
Possess a valid state issued driver's license
Possess a current private investigator license (if applicable)
Must be dependable and able to meet deadlines
Must be a self-starter capable of working with limited supervision
Possess investigative tools (Laptop, Video Cameras, Digital Recorder, etc.)
Possess strong writing and verbal communication skills
Experience conducting surveillance as a field investigator
Experience completing SIU claim investigations
Possess a reliable vehicle
How much does an investigator earn in Hot Springs, AR?
The average investigator in Hot Springs, AR earns between $39,000 and $120,000 annually. This compares to the national average investigator range of $42,000 to $119,000.