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Investigator jobs in Richmond, VA

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  • Risk Investigator

    Koalafi

    Investigator job in Richmond, VA

    At Koalafi, we believe in a world where no one has to put an important purchase on hold. That's why we're making it easier for more people to pay for big purchases over time. Retailers across the country rely on us to offer flexible lease-to-own financing to their non-prime consumers, while increasing sales and strengthening customer loyalty. Their 2M+ customers love us because we provide a flexible way for them to make payments and give them an opportunity to improve their credit. Our 200+ Koalafi teammates enjoy inspiring and challenging work that accelerates their careers. Interested in learning more about how we're transforming the financing experience and joining our team? What You'll Do: Fraud is a fast-evolving challenge in the financial industry-identity theft alone accounts for an estimated $700 billion in annual losses. At Koalafi, we're on a mission to provide simple, transparent point-of-sale financing that helps people get what they need, while protecting the integrity of our platform. As a Risk Investigator, you'll be at the heart of that mission. You'll play a critical role in protecting Koalafi's customers, merchant partners, and business by identifying, investigating, and mitigating fraud risks-while collaborating with teams across the company to make smart, informed decisions in the face of complexity. Monitor and investigate risk signals across both customer and merchant activity, using tools like internal systems, third-party platforms, and open-source research. Conduct onboarding reviews for new merchants, identifying red flags or inconsistencies during due diligence. Continuously monitor and assess merchant performance, following up on signs of potentially fraudulent or abusive behavior. Investigate applications flagged for fraud, including synthetic or manipulated identities, cases involving vulnerable individuals, or misuse of trusted relationships. Identify emerging fraud trends by spotting systemic patterns and proposing solutions or process changes to address them. Manage inbound fraud claims with professionalism and empathy, balancing customer care and risk mitigation. Collaborate closely with partners across Sales, Operations, Fraud Analytics, and Compliance to build a cohesive and informed response to complex fraud scenarios. Document findings clearly and consistently, contributing to team knowledge and process improvements. Support ad hoc investigations into novel or unusual fraud risks that don't fit established patterns. About You (Qualifications) High school diploma, GED, or equivalent experience 2+ years of fraud detection, investigation, or related experience Strong attention to detail and pattern recognition-you're energized by solving puzzles others might miss A self-starter mindset with a strong sense of ownership Comfortable navigating challenging conversations with merchants and partners Proficiency in tools like Microsoft Excel and Word; familiarity with fraud databases or investigative platforms is a plus Clear and concise communication skills, both verbal and written Collaborative spirit and ability to work cross-functionally Commitment to confidentiality and a strong ethical compass Flexibility to occasionally work evenings or weekends as fraud trends demand Location Requirement: This position requires regular in-person attendance at our office (Richmond, VA). Candidates must already be located within a commutable distance to our office location, as relocation assistance is not available at this time. Bonus: Fluency in Spanish is strongly preferred Why choose Koalafi: A career at Koalafi means opportunities to tackle exciting challenges every single day. We take pride in a culture of innovation, trust, and ownership. You'll get outside your comfort zone, build meaningful relationships, and most of all, take charge of projects that ultimately help people get the things they need most. Benefits: At Koalafi, you will have a direct impact on our products and help shape the company's success. We offer competitive compensation & benefits packages to keep you at your best: Comprehensive medical, dental, and vision coverage 20 PTO days + 11 paid holidays 401(k) retirement with company matching Student Loan & Tuition Reimbursement Commuter assistance Parental leave (maternal + paternal) Inclusion and Associate Engagement Programs Who we are & what we value: We focus on what's most important We set clear expectations and deliver We embrace challenges to reach our full potential We ask, “How can this be better?” We move fast together
    $46k-82k yearly est. Auto-Apply 2d ago
  • Clinical Investigator

    Insight Global

    Investigator job in Richmond, VA

    Insight Global is seeking a Clinical Investigator who will serve as the Principal Investigator for clinical research studies, ensuring compliance with regulatory standards and overseeing the overall conduct of trials. This role combines clinical oversight with business development responsibilities, offering flexibility and growth opportunities. Key Responsibilities - Act as Principal Investigator for assigned clinical trials - Engage with sponsors and CROs to support business development and secure new studies - Assist with feasibility assessments for upcoming studies - Attend Site Initiation Visits (SIV) and Pre-Investigator Visits (PIV) - Conduct patient visits, including informed consent and clinical assessments - Review patient charts and triage patients for study eligibility - Oversee staff training and ensure adherence to study protocols - Maintain regulatory compliance and data integrity throughout the study lifecycle We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ********************.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: **************************************************** Skills and Requirements - Licensed physician (MD or DO) in the state of Virginia - Prior experience as a Principal Investigator in clinical research - Background in Cardiology or Internal Medicine - Established connections with Contract Research Organizations (CROs)
    $46k-82k yearly est. 19d ago
  • Investigator

    Ethos Risk Services

    Investigator job in Richmond, VA

    Job Description ABOUT US: Ethos Risk Services is a leading insurance claims investigation and medical management company, specializing in surveillance and fraud detection. At the forefront, we provide accurate data and actionable insights that translate into better decision-making for our clients. JOB SUMMARY: Our dynamic Ethos team is seeking an Experienced Field Investigator to conduct surveillance and investigative activities to identify potential fraudulent insurance claims. This role involves performing both stationary and mobile surveillance, obtaining video and photographic evidence, and preparing thorough, detailed reports for clients. KEY RESPONSIBILITIES: Case Preparation: Prepare for surveillance assignment by reviewing Ethos' preliminary reports and case information. Field Surveillance: Perform covert surveillance from your vehicle by tracking and capturing high-quality video evidence of surveillance targets. Report Writing: Draft detailed and court-ready investigative reports summarizing activity and key findings. Documentation: Finalize case file by submitting case reports and uploading video footage via personal laptop at the end of the day. Communication: Work closely with the field supervisor and operations teams, receiving regular guidance and mentorship. REQUIREMENTS: Previous Experience: Demonstrated proficiency in covert surveillance techniques, capturing high-quality video footage, and preparing thorough, well-organized investigative reports. Driver's License: Valid driver's license and proof of automobile insurance. Personal Vehicle: A well-maintained vehicle that is always reliable (preferably with tinted windows). Surveillance Equipment: A handheld camcorder with high-quality zoom and a covert camera device. Use of stabilization equipment (gimbals, tripods, etc.) is strongly encouraged. Technology: A reliable laptop, cell phone, and internet service are needed for communication and administrative tasks. Private Investigator License: Active Private Investigator license or willingness to obtain one (where required by state). WORKING CONDITIONS: While we aim to keep assignments within a 2-hour drive of your residence, occasional further travel and overnight stays (covered by the company) may be required Most surveillance cases start at 6:00AM. End time can vary depending on activity and a typical workday can vary from 3-12 hours. Weekends/holidays are common workdays as claimants are more likely to be active. This is an independent role often requiring long hours alone in your vehicle, regardless of weather conditions. Must remain alert with no external distractions, ready to use videography equipment to document subjects. Ethos Risk Services is an equal opportunity employer that does not discriminate on the basis of religious creed, sex, national origin, race, veteran status, disability, age, marital status, color or sexual orientation or any other characteristic. A background check will be conducted, in accordance to the local state law and regulations. Job Posted by ApplicantPro
    $46k-82k yearly est. 12d ago
  • Contract Investigator - Richmond, VA

    Omniplex World Services Corporation, A Constellis Company

    Investigator job in Richmond, VA

    OMNIPLEX World Services Corporation is seeking talented individuals committed to excellence, honesty, and integrity to join our team. We are a trusted provider of high quality background investigations programs to Department of Homeland Security (DHS) and the intelligence community at locations throughout the United States. OMNIPLEX is seeking to fill immediate and upcoming openings for Contract Investigators. A Contract Investigator works for us on an as needed basis and no hours are guaranteed. We prefer Contractors to be available to work a minimum of ten hours per week where work is available. Candidate must be willing to travel within a 35-50 mile radius from city location. Candidate must be local to Richmond, VA QUALIFICATIONS: U.S. Citizenship; H.S. Diploma or equivalent; Minimum of 1 year of specialized Federal Background investigative experience within the last 5 years; Must have some FIS Experience; Reliable personal vehicle, valid driver's license, and satisfactory driving record; Willing to travel on temporary duty assignments as needed (by car or plane); Successfully pass background checks and all required training; Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists; Ability to interpret a variety of instructions furnished in oral, written, diagram, or schedule form; Ability to read, analyze, and interpret professional journals, technical procedures, or governmental regulations; Ability to write reports and business correspondence; Ability to work in a MS Window based operating environment, including proficiency with Microsoft Office (Word, Excel, PowerPoint), Internet and E-mail; Current (within the last 2 years) Single Scope Background Investigation (SSBI) or active Secret level security clearance based on an SSBI and able to obtain the required security clearance. Job Duties and Responsibilities: Conduct in-person, one-on-one subject interviews to obtain factual information about the individual's background and character, in accordance with agency guidelines and instructions. Obtain factual information from a variety of personal and record sources to produce a report of investigation that contains all pertinent facts of an individual's background and character in accordance with agency guidelines and instructions. Travel throughout the geographic area of responsibility to conduct investigations at various places of employment, residence, and education institutions as cases are assigned. Must be willing to travel in and around assigned location within 30-50 miles (or more) as needed Engage in dialogue on a regular basis with managers and representatives at contractor facilities, various U. S. Government organizations, and law enforcement agencies to develop and maintain effective and cooperative working relationships. Adapt to changing situations and environments as they occur and be able to interact with people from all walks of life and socioeconomic levels. Demonstrate strong verbal and written communications skills and exhibit professional demeanor in all situations. Work load based on availability of cases in geographic area. Some voluntary, temporary duty assignments in other areas of the country (typically 2-4 weeks at a time) are possible. Other duties as required. Desired Experience and Education: Background Investigator Training that meets the National Training Standards (NTS) Prior background investigations experience supporting government contracts. Associate or Bachelor degree in Criminal Justice or a related field. Current Top Secret clearance WORKING CONDITIONS: Work is typically based in the investigator's home office as well as in the investigator's personal vehicle traveling to various field locations to conduct interviews. Coverage area varies and could include some extended drives. Work hours vary depending on availability of leads and do not always fall within normal business hours, to include potential weekend hours or third-shift appointments. PHYSICAL REQUIREMENTS: Requires intermittent standing, writing/typing, walking, sitting, and driving throughout the workday, and may include for multiple hours.
    $46k-82k yearly est. 60d+ ago
  • Investigator Senior

    Carebridge 3.8company rating

    Investigator job in Richmond, VA

    Supports the Payment Integrity line of business Hybrid 1: This role requires associates to be in-office 1-2 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace. Alternate locations may be considered. * Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law. Carelon Payment Integrity is a proud member of the Elevance Health family of companies, Carelon Insights, formerly Payment Integrity, is determined to recover, eliminate and prevent unnecessary medical-expense spending. The Investigator Senior is responsible for the independent identification, investigation and development of complex cases against perpetrators of healthcare fraud in order to recover corporate and client funds paid on fraudulent claims. Health insurance experience required with understanding of health insurance policies, health insurance claims handling and provider network contracting. How will you make an impact: * Claim reviews for appropriate coding, data mining, entity review, law enforcement referral, and use of proprietary data and claim systems for review of facility, professional and pharmacy claims. * Responsible for independently identifying and developing enterprise-wide specific healthcare investigations and initiatives that may impact more than one company health plan, line of business and/or state. * May interface internally with Senior level management and legal department throughout investigative process. * May assist in training of internal and external entities. * Assists in the development of policy and/or procedures to prevent loss of company assets. * May be called upon to represent the Company in court proceedings regarding research findings. * Develops and maintains a high degree of rapport and cooperation with the Federal, State and local law enforcement and regulatory agencies which can assist in investigative efforts. Minimum Requirements * Requires a BA/BS and minimum of 5 years related experience in healthcare insurance and healthcare insurance investigation, law enforcement; or any combination of education and experience, which would provide an equivalent background. Preferred Qualifications, Skills & Capabilities * Professional certification of CFE, AHFI, CPC, Paralegal, RN, JD or other job related designation preferred. * Knowledge of Plan policies and procedures in all facets of benefit programs management with heavy emphasis in negotiation preferred. For candidates working in person or virtually in the below location(s), the salary* range for this specific position is $78,400 to $141,120. Locations: California, Colorado, District of Columbia (Washington, DC), Maryland, Minnesota, New York, Washington State In addition to your salary, Elevance Health offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary offered for this specific position is based on a number of legitimate, non-discriminatory factors set by the Company. The Company is fully committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, and local pay equity laws. * The salary range is the range Elevance Health in good faith believes is the range of possible compensation for this role at the time of this posting. This range may be modified in the future and actual compensation may vary from posting based on geographic location, work experience, education and/or skill level. Even within the range, the actual compensation will vary depending on the above factors as well as market/business considerations. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact ******************************************** for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.
    $78.4k-141.1k yearly Auto-Apply 59d ago
  • SIU Investigator

    Allied Universal Compliance and Investigations

    Investigator job in Ashland, VA

    Overview Advance Your Career in Insurance Claims with Allied Universal Compliance and Investigation Services. Allied Universal Compliance and Investigation Services is the premier destination for a career in insurance claim investigation. As a global leader, we provide dynamic opportunities for claim investigators, SIU investigators, and surveillance investigators. Our team is committed to innovation and excellence, making a significant impact in the insurance industry. If you're ready to grow with the best, explore a career with us and make a difference. Job Description Allied Universal is hiring a Special Investigations Unit (SIU) Investigator. Special Investigations Unit (SIU) Specialists investigate claims with red flags that suggest fraudulent behavior In relation to an Insurance claim. The SIU Specialist must use their extensive knowledge of Insurance policies and the components of fraud to determine If claims warrant reporting to the appropriate state agency for prosecution. Private Investigator's license required prior to applying Must possess a valid driver's license with at least one year of driving experience RESPONSIBILITIES: Independently investigate suspected fraudulent insurance claims for a variety of coverage to include workers' compensation, general liability, property and casualty and disability Acquire and gather information through use of own discretion, and guidance from clients and case managers, by means of data collection, interviews, research and collaboration with other SIU entities, law enforcement and state Departments of Insurance Create and maintain detailed documentation for investigations, file reviews, audits, training tasks, consulting projects, and other assignments as directed Produce professional and expert reports, memos, and letters that are clear, concise, and grammatically correct Run appropriate database indices if necessary and verify the accuracy of results found Independently develop a strategic plan to achieve assignment objectives, ensuring thorough documentation and effective communication with clients and their Special Investigation Unit Supervisor QUALIFICATIONS (MUST HAVE): Must possess one or more of the following: Bachelor's degree in Criminal Justice High School diploma or higher with a minimum of five (5) years of demonstrated professional law enforcement experience with specific attention to investigations related to fraud Ability to be properly licensed as a Private Investigator as required by the state where work Is completed Post offer, must be able to successfully complete the Allied Universal Investigations training/orientation course Minimum of five (5) years of demonstrated experience conducting complex insurance investigations or adjusting complex insurance claims Proficient understanding and application of anti-fraud laws, insurance regulations, and compliance standards within their home state and designated regional area. Proficient in utilizing laptop computers and cell phones. Special Investigative Unit (SIU) Compliance knowledge Ability to type 40+ words per minute with minimum error Flexibility to work varied and irregular hours and days including weekends and holidays PREFERRED QUALIFICATIONS (NICE TO HAVE): Military experience Law enforcement Insurance administration experience Familiarity with California SIU regulations One or more of the following professional industry certifications: Certified Fraud Investigator (CFE) Certified Insurance Fraud Investigator (CIFI) Fraud Claim Law Associate (FCLA) Fraud Claim Law Specialist (FCLS) Certified Protection Professional (CPP) Associate in Claims (AIC) Chartered Property Casualty Underwriter (CPCU) BENEFITS: Medical, dental, vision, basic life, AD&D, and disability insurance Enrollment in our company's 401(k)plan, subject to eligibility requirements Seven paid holidays annually, sick days available where required by law Vacation time offered at an initial accrual rate of 3.08 hours biweekly for full time positions. Unused vacation is only paid out where required by law. Closing Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: *********** If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: ***********/offices. Requisition ID 2025-1481350
    $46k-83k yearly est. 14d ago
  • SIU Investigator

    Security Director In San Diego, California

    Investigator job in Petersburg, VA

    Advance Your Career in Insurance Claims with Allied Universal Compliance and Investigation Services. Allied Universal Compliance and Investigation Services is the premier destination for a career in insurance claim investigation. As a global leader, we provide dynamic opportunities for claim investigators, SIU investigators, and surveillance investigators. Our team is committed to innovation and excellence, making a significant impact in the insurance industry. If you're ready to grow with the best, explore a career with us and make a difference. Job Description Allied Universal is hiring a Special Investigations Unit (SIU) Investigator. Special Investigations Unit (SIU) Specialists investigate claims with red flags that suggest fraudulent behavior In relation to an Insurance claim. The SIU Specialist must use their extensive knowledge of Insurance policies and the components of fraud to determine If claims warrant reporting to the appropriate state agency for prosecution. Private Investigator's license required prior to applying Must possess a valid driver's license with at least one year of driving experience RESPONSIBILITIES: Independently investigate suspected fraudulent insurance claims for a variety of coverage to include workers' compensation, general liability, property and casualty and disability Acquire and gather information through use of own discretion, and guidance from clients and case managers, by means of data collection, interviews, research and collaboration with other SIU entities, law enforcement and state Departments of Insurance Create and maintain detailed documentation for investigations, file reviews, audits, training tasks, consulting projects, and other assignments as directed Produce professional and expert reports, memos, and letters that are clear, concise, and grammatically correct Run appropriate database indices if necessary and verify the accuracy of results found Independently develop a strategic plan to achieve assignment objectives, ensuring thorough documentation and effective communication with clients and their Special Investigation Unit Supervisor QUALIFICATIONS (MUST HAVE): Must possess one or more of the following: Bachelor's degree in Criminal Justice High School diploma or higher with a minimum of five (5) years of demonstrated professional law enforcement experience with specific attention to investigations related to fraud Ability to be properly licensed as a Private Investigator as required by the state where work Is completed Post offer, must be able to successfully complete the Allied Universal Investigations training/orientation course Minimum of five (5) years of demonstrated experience conducting complex insurance investigations or adjusting complex insurance claims Proficient understanding and application of anti-fraud laws, insurance regulations, and compliance standards within their home state and designated regional area. Proficient in utilizing laptop computers and cell phones. Special Investigative Unit (SIU) Compliance knowledge Ability to type 40+ words per minute with minimum error Flexibility to work varied and irregular hours and days including weekends and holidays PREFERRED QUALIFICATIONS (NICE TO HAVE): Military experience Law enforcement Insurance administration experience Familiarity with California SIU regulations One or more of the following professional industry certifications: Certified Fraud Investigator (CFE) Certified Insurance Fraud Investigator (CIFI) Fraud Claim Law Associate (FCLA) Fraud Claim Law Specialist (FCLS) Certified Protection Professional (CPP) Associate in Claims (AIC) Chartered Property Casualty Underwriter (CPCU) BENEFITS: Medical, dental, vision, basic life, AD&D, and disability insurance Enrollment in our company's 401(k)plan, subject to eligibility requirements Seven paid holidays annually, sick days available where required by law Vacation time offered at an initial accrual rate of 3.08 hours biweekly for full time positions. Unused vacation is only paid out where required by law. Closing Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: *********** If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: ***********/offices. Requisition ID 2025-1481350
    $46k-82k yearly est. Auto-Apply 14d ago
  • Investigator

    United Parks & Resorts Inc.

    Investigator job in Williamsburg, VA

    Busch Gardens is a place of thrills, fun and positive, lasting memories. And that's just what its like to work here! As a key member of our team, you'll play a major role in bringing happiness and excitement to people from around the world. If you're dedicated, dependable and driven to deliver exceptional guest service, this is a place for you! What you get to do: * Detect and contact shoplifters following the five elements of apprehension * Perform guest surveillance to detect and deter vandalism, unauthorized vending, and sexual predators while blending in with park guests * Conduct personnel surveillance in support of investigator or uniform security activities * Complete written reports on all activity * Assist in other areas of the department with tasks and duties when needed * Consistently practices safe work habits including but not limited to use of personal protective equipment, lifting, driving, and reporting of unsafe situations. * Consistently demonstrates courteous and professional behavior in all work aspects with all team members and guests. * Works as part of a team to increase productivity and while providing excellent guest service. * Provides excellent guest service to guests and employees. * Maintains a professional appearance that meets SEA grooming standards. What it takes to succeed: * Must be at least 19 years old. * Must have at least a high school diploma or equivalent. * Two (2) years of industry experience dealing with retail sales loss prevention * Strong investigative skills related to shoplifter apprehensions. Applicant must be able to verify their loss prevention experience * Must have valid driver's license and be able to obtain a SEA drivers' license. * Must have or become CPR, AED and First Aid certified * Must have a working knowledge of the English language with excellent verbal and written communication skills. * Must possess basic computer/Window's software knowledge * Must be able to write comprehensive and accurate reports based on observations and interviews. * Effectively manage conflict both verbal and physical * Must pass background screening and relevant written security exams. * Must be able to multitask while maintaining a positive attitude to ensure excellent guest service. * Must be able to stand, walk, and work for prolonged periods of time in extreme weather conditions. * Must be willing to work a flexible schedule to include weekdays, weekends, evenings, and holidays * Consistently practices safe work habits including, but not limited to the use of personal protective equipment, lifting and reporting of unsafe situations * Must be willing to comply with and ensure team members comply with all SEA grooming guidelines and employment standards. * Must be able to successfully complete all legal, company and department training requirements to include but not limited to passing required tests and certifications within established timelines. The perks of the position: Ambassadors will enjoy a fun, fast-paced environment, and great teammates, as well as: * FREE park admission * Discounts on park admission tickets and passes for family and friends * Park discounts on food, merchandise, etc. * Scholarship opportunities * Exclusive employee events and giveaways EEO Employer: SEAWORLD PARKS & ENTERTAINMENT IS AN EQUAL OPPORTUNITY EMPLOYER. ALL APPLICANTS WILL BE CONSIDERED WITHOUT REGARD TO AGE, RACE, COLOR, RELIGION, SEX, NATIONAL ORIGIN, SEXUAL ORIENTATION, PREGNANCY, GENDER IDENTITY OR EXPRESSION, DISABILITY OR COVERED VETERAN STATUS.
    $46k-82k yearly est. Auto-Apply 60d+ ago
  • Marine Investigator

    Sedgwick 4.4company rating

    Investigator job in Richmond, VA

    By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve. Newsweek Recognizes Sedgwick as America's Greatest Workplaces National Top Companies Certified as a Great Place to Work Fortune Best Workplaces in Financial Services & Insurance Marine Investigator **PRIMARY PURPOSE** **:** To perform detailed admiralty claims investigation and analysis through examination of the loss, collection of detailed witness statements and examinations under oath (EUO's) and comprehensive background checks. **ESSENTIAL FUNCTIONS and RESPONSIBILITIES** + Responsible for inspecting the loss site to determine estimates for the loss. Responsible for documenting, where and how injuries/damage occurred and understanding the nature and type of injuries or damage. Performs both onsite, photographic, and inspection of other documents provided to assess the cause of loss and what will be covered. + Responsible for interviewing involved parties and documenting written and/or recorded statements to determine course of action related to settlement and/or next steps. + Generates detailed reports communicating with internal adjusters and with outside clients which could be insureds or other stakeholders. + Runs and interprets formal background checks related to claims through online resources, evaluating the results as it relates to policy language and advises client of the outcome. + Handles medical claims (under P&I coverage) from beginning to end requesting medical documentation and records from the insured or claimant; conducts detailed evaluation of long-term medical needs under maintenance and cure. + Handles shipping and seaman claims related to lost wages evaluating the appropriate compensation based on knowledge of marine investigations. **ADDITIONAL FUNCTIONS and RESPONSIBILITIES** + Performs other duties as assigned. + Supports the organization's quality program(s). + Travels as required. **QUALIFICATIONS** **Education & Licensing** Bachelor's degree from an accredited college or university preferred. Private investigator license preferred (40-hour course), class C investigators license or course for class conceal and carry (CC) license preferred. **Experience** Four (4) years of related experience or equivalent combination of education and experience required. **Skills & Knowledge** + Extensive knowledge of complex marine inspection and failure + Ability to read and interpret insurance policies + Excellent oral and written communication skills, including presentation skills + PC literate, including Microsoft Office products + Analytical and interpretive skills + Strong organizational skills + Excellent interpersonal skills + Proven management/leadership skills + Excellent negotiating skills + Ability to create and complete comprehensive, accurate and constructive written reports + Ability to work in a team environment + Ability to meet or exceed Performance Competencies **WORK ENVIRONMENT** When applicable and appropriate, consideration will be given to reasonable accommodations. **Mental** **:** Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines **Physical** **:** Computer keyboarding, travel as required + Ability to stand and/or walk for long periods of time + Ability to kneel, squat or bend + Ability to work outdoors in hot and/or cold weather conditions + Ability to climb, crawl, stoop, kneel, reaching/working overhead + Ability to lift/carry up to 50 pounds + Ability to push/pull up to 100 pounds + Ability to drive up to 4 hours per day **Auditory/Visual** **:** Hearing, vision and talking The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time. As required by law, Sedgwick provides a reasonable range of compensation for roles that may be hired in jurisdictions requiring pay transparency in job postings. Actual compensation is influenced by a wide range of factors including but not limited to skill set, level of experience, and cost of specific location. For the jurisdiction noted in this job posting only, the range of starting pay for this role is $49,486.00k - $69,280.00k . A comprehensive benefits package is offered including but not limited to, medical, dental, vision, 401k and matching, PTO, disability and life insurance, employee assistance, flexible spending or health savings account, and other additional voluntary benefits. Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace. **If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.** **Sedgwick is the world's leading risk and claims administration partner, which helps clients thrive by navigating the unexpected. The company's expertise, combined with the most advanced AI-enabled technology available, sets the standard for solutions in claims administration, loss adjusting, benefits administration, and product recall. With over 33,000 colleagues and 10,000 clients across 80 countries, Sedgwick provides unmatched perspective, caring that counts, and solutions for the rapidly changing and complex risk landscape. For more, see** **sedgwick.com**
    $46k-72k yearly est. 9d ago
  • Senior Financial Investigator

    Professional Risk Management Inc. 3.8company rating

    Investigator job in Richmond, VA

    AFISS 2 JOB DESCRIPTION (FBI) The contractor shall support the processes and procedures associated with a financial investigation. This support shall include, but is not limited to, the introduction of specific tools and techniques to analyze financial information. The contractor shall provide support to fully develop the forfeiture aspects of an on- going investigation. The contractor shall analyze financial records obtained by the FBI Case Teams through internal and external databases and submit reports documenting the results. Specifically, the contractor shall review bank statements; deposits and debit transactions, including checks, letters of credit, Currency Transaction Reports (CTRs), loan applications, and related records that are obtained pursuant to Federal and State subpoenas and search warrants executed by the Government. The contractor shall review the documents to determine hidden assets and false statements that are used to hide illicit assets from investigators and to make the assets appear to be legitimate. The contractor shall review, process, and analyze information sufficient to assist in determining the amount to seek for forfeiture to identify and trace assets during investigations and assist the Government in perfecting its interest in the property. The contractor shall repatriate assets that are subject to forfeiture. The contractor shall identify the individuals and entities making deposits and all related bank accounts, properties, investments, and other assets that may be identified from the documentation. The contractor shall maintain detailed case documentation and database files of financial investigative research to trace proceeds of criminal activities and investigative interests in targeted property The contractor shall research and analyze information derived from various investigative and business-related automated systems including, but not limited to, Choice Point, Autotrack, TECS, FINCEN, CLEAR, THREADS, Accurint, ISYS, Lexis-Nexis, PACER, CourtLink, West Law, NADA, Used Price.com, and other tools. Other tools include law enforcement databases that provide forfeiture specific case support to the Government in civil and criminal forfeiture matters. Examples of research and analysis tasks include: analyzing and documenting the ownership interests of targeted properties; analyzing financial records to trace the proceeds of criminal violations to their current form; creating a database from financial records to document the source of targeted property; preparing seizure warrants, civil complaints, and forfeiture counts; preparing exhibits on the source and ownership of targeted property; documenting and cataloguing evidence on the source and ownership of targeted property; and identifying, analyzing, and documenting potential substitute assets. The contractor shall perform tasks and services necessary to complete ingestion, processing, and analysis of varied datasets acquired during investigations by leveraging existing government toolsets. This support requires that the contractor collaborate and consult with government data scientists, system engineers, and software developers to extract insight from proprietary data that result in investigative and law enforcement outcomes. The contractor shall provide additional services, including the parsing of dialed number strings, to identify values and property that may be subject to forfeiture in a particular investigation and to perfect the Government's interest in forfeitable property. The contractor shall organize and conduct detailed examinations of information generated during complex criminal/civil investigations as well as alternative sources for the purpose of conducting financial analyses of personal/business assets of targeted organizations/individuals. The contractor shall assist with the development of sufficient probable cause to enable the Government to pursue seizure warrants, temporary restraining orders, civil complaints, and forfeiture counts against targeted property and parties. ThecontractorshallprovideinvestigativesupporttotheGovernmentwithcoordinated planning to mitigate excessive risks in seizing targeted property. This includes assessing impacts on the local community. An example would be the seizure of an occupied apartment complex. The contractor shall prepare documents and catalog case exhibits on the source and ownership of targeted properties. The contractor shall perform analytical research to identify and record potential substitute assets. The contractor shall identify witnesses and subjects and assist the case agent/attorney during - interviews and courtroom proceedings regarding the ownership and source of targeted property of ongoing case investigations. The contractor shall conduct detailed link analyses, specific to Forfeiture, utilizing the results of financial analysis and other investigative techniques, such as Title III surveillance to determine relationships between the subjects of the investigation and the events that lead to the alleged forfeitability of property and proceeds. The contractor shall provide courtroom testimony and depositions regarding their investigative analysis and identification of assets derived from specific unlawful activities.
    $57k-104k yearly est. Auto-Apply 60d+ ago
  • Patient Abuse Investigator (Health Care Compliance Spec I)

    DHRM

    Investigator job in Williamsburg, VA

    Title: PATIENT ABUSE INVESTIGATOR (HEALTH CARE COMPLIANCE SPEC I) State Role Title: Compl Offcrs, Exc Ag, Const, Hlth Safety, Transp Hiring Range: $30.00/hr Pay Band: 4 Agency Website: ****************************************** Recruitment Type: General Public - G Job Duties This is an hourly position - only paid for hours worked. The purpose of this position is to assist the Hospital Director/CEO, Patient Relations Director, and support Eastern State Hospitals Patient Rights programs by conducting patient 201 abuse and neglect investigations into allegations of patient abuse and neglect in all patient programs. Conducts patient complaint investigations in all patient programs. This position is considered essential personnel and would be required to work in the event of an emergency, pandemic, or facility need. Minimum Qualifications • Virginia Driver's License. • Experience in patient abuse/neglect investigation procedures or equivalent. Additional Considerations • Previous investigator experience preferred. • Experience in an in-patient program/setting for mentally ill, intellectually disabled, developmentally disabled or substance abuse patients preferred. • Previous training in patient abuse/neglect investigations preferred. Special Instructions You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position. May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor. Contact Information Name: EASTERN STATE HOSPITAL Phone: ************ / REFER TO PAGEUP FOR APPLICATION STATUS Email: EMAIL APPLICATION MATERIAL NOT ACCEPTED In support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at ************. Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.
    $30 hourly 2d ago
  • Claims Investigator - Experienced

    Command Investigations

    Investigator job in Richmond, VA

    Seeking experienced investigators with commercial or personal lines experience, with multi-lines preferred to include AOE/COE, Auto, and Homeowners. SIU experience is highly desired, but not required. We are seeking individuals who possess proven investigative skill sets within the industry, as well as honesty, integrity, self-reliance, resourcefulness, independence, and discipline. Good time management skills are a must. Must have reliable transportation, digital recorder and digital camera. Job duties include, but are not limited to, taking in-person recorded statements, scene photos, writing a detailed, comprehensive report, client communications, as well as meeting strict due dates on all assignments. If you have the desire to operate at your highest professional level within an organization that values and rewards excellence, please submit your resume. Only the finest individuals are considered for hire. Visit our website and find out why at ****************** The Claims Investigator should demonstrate proficiency in the following areas: AOE/COE, Auto, or Homeowners Investigations. Writing accurate, detailed reports Strong initiative, integrity, and work ethic Securing written/recorded statements Accident scene investigations Possession of a valid driver's license Ability to prioritize and organize multiple tasks Computer literacy to include Microsoft Word and Microsoft Outlook (email) Full-Time benefits Include: Medical, dental and vision insurance 401K Extensive performance bonus program Dynamic and fast paced work environment We are an equal opportunity employer.
    $40k-55k yearly est. Auto-Apply 60d+ ago
  • Licensed Covert Surveillance Investigator - Part Time - Richmond, VA

    Meridian Bank 4.6company rating

    Investigator job in Richmond, VA

    JOB PURPOSE Conduct covert field surveillance with an emphasis on worker's compensation fraud and insurance fraud. DUTIES AND RESPONSIBILITIES Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Conduct covert field surveillance via both stationary and mobile surveillance. Obtain professional quality video and photographic documentation of subjects. Prepare and file comprehensive investigative reports using the information that was collected from surveillance investigations. Upload video, photographs, audio files, and documents into the case management system. Conduct scene investigations, interviews, recorded statements, etc. Prepare written and recorded Statements from in-person interviews. Provide legal testimony. Other duties as assigned Requirements SKILLS AND QUALIFICATIONS Minimum two years experience working as an investigator. Ability to conduct covert field surveillance assignments. Ability to communicate effectively, both orally and in writing. Ability to gather data, compile information, and prepare reports. Ability to provide legal depositions and testimony. Ability to gather and organize evidence. Ability to investigate and analyze information. Knowledge of legal documentation procedures and requirements. LICENSES /CERTIFICATIONS REQUIREMENTS Valid state-issued driver's license. Current auto insurance. MUST possess a Private Investigator license in the state where work is performed. REQUIRED EQUIPMENT A reliable vehicle. Smartphone with access to the app store. Android OS7 or higher, Apple iOS 11 or higher. Laptop computer with Microsoft Word, Windows, and wireless Internet connection. Digital video camera with upload capability and accurate time and date stamp. Covert camera. WORKING CONDITIONS As an hourly, non-exempt status employee, your job may require extended work hours and significant work travel. This includes occasional overnight travel, weekend and/or evening work, and working on holidays. The worker is subject to inside environmental conditions: Protection from weather conditions but not necessarily from temperature changes. The worker is subject to outside environmental conditions: No effective protection from weather. The worker is subject to both environmental conditions: Activities occur inside and outside. PHYSICAL REQUIREMENTS The physical demands described here are representative of those that must be met by an employee to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk and hear. The employee is frequently required to stand, walk, stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 10 pounds and frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Work involves individuals to stay seated/sedentary for long periods of time. Work involves moderate exposure to unusual elements, such as extreme temperatures, exposure to the sun, and various days and hours of scheduled work. Salary Description Up to $35.00 per hour based on experience
    $35 hourly 60d+ ago
  • Sub-Contract Surveillance Investigator

    Gii-Pii

    Investigator job in Richmond, VA

    Responsibilities ● Thoroughly complete assigned cases. ● Testify to the collected facts obtained in any hearing or court of law as needed. ● Assist other investigators as needed. ● Make sound judgments and decisions while in the field. ● Turn in required documentation, evidence, and video in a timely manner. Position Requirements ● Must own reliable transportation, proof of auto insurance. ● Must have own liability insurance coverage. ● Must have own Investigator/Private Detective license per state designation. ● Basic computer knowledge, knowledge of the internet, strong organization, and good communication skills. ● Self-motivated, adaptable, and patient. ● Clear and valid driver's license. ● Flexible schedule. ● Access to high-speed internet and a laptop computer. ● Possess surveillance camera (current with HD video capability). ● Must possess strong computer and internet skills. ** Individuals are required to obtain their own Private Investigation license in designated state. Job Type: Contract Schedule: 8 hour shift Monday to Friday Night shift Weekends as needed Experience: Military: 1 year (Preferred) Surveillance: 2 years (Required) License/Certification: Private Investigator License (Required) Driver's License (Required) Work Location: On the road
    $34k-55k yearly est. Auto-Apply 60d+ ago
  • Surveillance Investigator

    Advantage Surveillance LLC 3.6company rating

    Investigator job in Richmond, VA

    ***$1,000 Sign On Bonus*** For the past 27 years, Advantage Investigations has been the Nation's only insurance defense investigation firm that invests in the operational capabilities necessary to produce consistent, high-quality results-ultimately helping our clients "See What's True." With over 200 licensed private investigators Nationwide, Advantage uses strategic planning and technology to give our clients greater clarity on a claimant's daily activities. Providing Covert Surveillance, Claims Investigations, Net-Sweep Investigations, USP and more, we're able to save our clients time and money on insurance fraud cases. Advantage Investigations is seeking a Full Time Surveillance Investigator in the Richmond, VA area. The qualified candidate will be responsible for conducting covert surveillance, investigating daily activities, obtaining video evidence, and provide a clear report of all activities for our operations team. As a surveillance investigator, you will be provided with a comprehensive training program, door to door pay, vehicle allowance, fuel card, top-of-the-line equipment, as well as other generous benefits. This position requires daily travel within the investigator's area/territory. ** Current VA Private Investigator License or completion of the pre-licensing course required ** Duties & Responsibilities: Conducting surveillance including covert, stationary, and mobile Conducting surveillance throughout their home state and surrounding states. Recording subject activity on a video recording device. Preparing and completing a written report of observations Uploading Video Evidence and a surveillance report Qualifications & Requirements: Private Investigator License required - Licensing differs between states Current VA Private Investigator License preferred Previous experience related to surveillance is preferred Access to a suitable surveillance vehicle for day-to-day use Valid Driver's License Ability to provide MVR (driving record) Willingness to travel throughout home state and surrounding states for work Varying weekly work schedule includes weekend and holiday availability Good oral and written communication skills Self-motivated, ability work independently Meet state mandated requirements to obtain and maintain a Private Investigator license multiple states Pass a Drug Screen. Compensation: Investigators are paid door to door at an hourly rate commensurate with experience within $20.00 to $25.00 an hour. Employees are paid on a bi-weekly basis. There will be a $1,000 sign on bonus with pay out details to be provided. Company Benefits: Door to Door hourly pay Monthly Vehicle Allowance Monthly Cell Phone Allowance Fuel Card provided Equipment Provided Medical, Dental, Vision, and disability insurance Life Insurance Paid Lodging (when applicable), and per diem pay when out of town 401(k) - with match 2 weeks of PTO (paid time off) Parental Leave Advantage Investigations is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
    $20-25 hourly Auto-Apply 13d ago
  • Surveillance Investigator - Petersburg

    Maryland Live! Casino & Hotel

    Investigator job in Petersburg, VA

    Why We Need Your Talents: With our rapid projected expansion, the Live! Casino & Hotel Brand is searching for the right talent to grow with the organization and help drive our future success. The Surveillance Investigator has the responsibility for observation and investigation of Live! Casino in real time, previous events and potential actions and activities of guests, team members and others which may result in loss of assets inclusive of cash, tokens/chips, coupons and property. The Surveillance Investigator will also investigate and monitor actions to protect and limit if not eliminate company liability from lawsuits and litigation as well as Supervise Surveillance Team Members. Responsibilities Where You'll Make an Impact: * Observe and investigate casino operations for irregular activities such as cheating or theft by team members and guests, using audio and video equipment. * Monitor establishment activities to ensure adherence to all state gaming regulations and company policies and procedures. * Operate monitor room equipment. * Report all violations and suspicious behaviors to supervisors, verbally and/or in writing. * Complete proper reports and documentation as needed. * Develop and implement surveillance department effective investigative policies, procedures and processes. * Supervises department team members on procedures for protecting casino assets and internal controls to ensure the safety and security of the team members and guests. * Assist in the training of Surveillance Operators. * Develop and maintain relationships with representatives of the State Gaming Agency. * Work with Risk Manager to investigate risk claims. * Meet with departmental management and leaders as necessary. * Protect company assets. * Other duties as assigned. Skills to Help You Succeed: * Knowledge of computers and CCTV equipment. * Must be able to read/write in the English language. * Excellent customer service skills. * Ability to analyze and interpret departmental needs and result. * Experience with investigative and report writing responsibilities would be a plus. * Ability to solve routine problems. * Ability to maintain mental concentration for significant periods of time. * Ability to perform assigned duties under frequent time pressure. * Ability to work all shifts on a rotating basis as designated. * Willingness and ability to learn and understand gaming laws and regulations. Qualifications Must-Haves: * Two (2) year associates or technical degree in a related fields or equivalent work experience in Security or Surveillance within a comparable industry requiring knowledge and experience with sophisticated digital surveillance equipment. * You will be exposed to an alcohol and smoking environment and must be able to work in such an environment. * Must have the ability to secure and maintain licensure as required by Virginia Gaming Control Board or any other applicable regulatory entity as may be required to perform assigned duties, or as required by Live's operating standards. NOTICE TO APPLICANTS:If an applicant has been convicted of a misdemeanor or felony involving unlawful conduct of wagering, fraudulent use of a gaming credential, unlawful transmission of information, touting, bribery, embezzlement, distribution or possession of drugs, excluding misdemeanor possession of marijuana, or any crime considered by the Department to be detrimental to the honesty and integrity of casino gaming in the Commonwealth, they will be unable to license. What We Offer Perks We Offer You * Comprehensive Health Coverage * Retirement Savings with Company Match * Leadership Skills Development & Mentorship Programs * Tuition Reimbursement * Exclusive Discounts on Travel, Services, Goods and Entertainment Life at Live! Individuals that are chosen to be part of the Live! Management Team can expect: * To support and build a strong team, while valuing and celebrating our diversity * To be given the power and responsibility to prioritize service to our guests and community. * To be given the tools, resources, and opportunity to grow in their career. * To be part of an exciting experience unlike any other in the Industry. * To work hard and have fun. Live! is a 24-hour, 7 days per week high energy casino environment which includes potential exposure to alcohol and smoking
    $34k-54k yearly est. Auto-Apply 7d ago
  • Risk Investigator

    Koalafi

    Investigator job in Richmond, VA

    At Koalafi, we believe in a world where no one has to put an important purchase on hold. That's why we're making it easier for more people to pay for big purchases over time. Retailers across the country rely on us to offer flexible lease-to-own financing to their non-prime consumers, while increasing sales and strengthening customer loyalty. Their 2M+ customers love us because we provide a flexible way for them to make payments and give them an opportunity to improve their credit. Our 200+ Koalafi teammates enjoy inspiring and challenging work that accelerates their careers. Interested in learning more about how we're transforming the financing experience and joining our team? What You'll Do: Fraud is a fast-evolving challenge in the financial industry-identity theft alone accounts for an estimated $700 billion in annual losses. At Koalafi, we're on a mission to provide simple, transparent point-of-sale financing that helps people get what they need, while protecting the integrity of our platform. As a Risk Investigator, you'll be at the heart of that mission. You'll play a critical role in protecting Koalafi's customers, merchant partners, and business by identifying, investigating, and mitigating fraud risks-while collaborating with teams across the company to make smart, informed decisions in the face of complexity. * Monitor and investigate risk signals across both customer and merchant activity, using tools like internal systems, third-party platforms, and open-source research. * Conduct onboarding reviews for new merchants, identifying red flags or inconsistencies during due diligence. * Continuously monitor and assess merchant performance, following up on signs of potentially fraudulent or abusive behavior. * Investigate applications flagged for fraud, including synthetic or manipulated identities, cases involving vulnerable individuals, or misuse of trusted relationships. * Identify emerging fraud trends by spotting systemic patterns and proposing solutions or process changes to address them. * Manage inbound fraud claims with professionalism and empathy, balancing customer care and risk mitigation. * Collaborate closely with partners across Sales, Operations, Fraud Analytics, and Compliance to build a cohesive and informed response to complex fraud scenarios. * Document findings clearly and consistently, contributing to team knowledge and process improvements. * Support ad hoc investigations into novel or unusual fraud risks that don't fit established patterns. About You (Qualifications) * High school diploma, GED, or equivalent experience * 2+ years of fraud detection, investigation, or related experience * Strong attention to detail and pattern recognition-you're energized by solving puzzles others might miss * A self-starter mindset with a strong sense of ownership * Comfortable navigating challenging conversations with merchants and partners * Proficiency in tools like Microsoft Excel and Word; familiarity with fraud databases or investigative platforms is a plus * Clear and concise communication skills, both verbal and written * Collaborative spirit and ability to work cross-functionally * Commitment to confidentiality and a strong ethical compass * Flexibility to occasionally work evenings or weekends as fraud trends demand * Location Requirement: This position requires regular in-person attendance at our office (Richmond, VA). Candidates must already be located within a commutable distance to our office location, as relocation assistance is not available at this time. * Bonus: Fluency in Spanish is strongly preferred Why choose Koalafi: A career at Koalafi means opportunities to tackle exciting challenges every single day. We take pride in a culture of innovation, trust, and ownership. You'll get outside your comfort zone, build meaningful relationships, and most of all, take charge of projects that ultimately help people get the things they need most. Benefits: At Koalafi, you will have a direct impact on our products and help shape the company's success. We offer competitive compensation & benefits packages to keep you at your best: * Comprehensive medical, dental, and vision coverage * 20 PTO days + 11 paid holidays * 401(k) retirement with company matching * Student Loan & Tuition Reimbursement * Commuter assistance * Parental leave (maternal + paternal) * Inclusion and Associate Engagement Programs Who we are & what we value: * We focus on what's most important * We set clear expectations and deliver * We embrace challenges to reach our full potential * We ask, "How can this be better?" * We move fast together
    $46k-82k yearly est. Auto-Apply 51d ago
  • SIU Investigator

    Allied Universal Compliance and Investigations

    Investigator job in Petersburg, VA

    Overview Advance Your Career in Insurance Claims with Allied Universal Compliance and Investigation Services. Allied Universal Compliance and Investigation Services is the premier destination for a career in insurance claim investigation. As a global leader, we provide dynamic opportunities for claim investigators, SIU investigators, and surveillance investigators. Our team is committed to innovation and excellence, making a significant impact in the insurance industry. If you're ready to grow with the best, explore a career with us and make a difference. Job Description Allied Universal is hiring a Special Investigations Unit (SIU) Investigator. Special Investigations Unit (SIU) Specialists investigate claims with red flags that suggest fraudulent behavior In relation to an Insurance claim. The SIU Specialist must use their extensive knowledge of Insurance policies and the components of fraud to determine If claims warrant reporting to the appropriate state agency for prosecution. Private Investigator's license required prior to applying Must possess a valid driver's license with at least one year of driving experience RESPONSIBILITIES: Independently investigate suspected fraudulent insurance claims for a variety of coverage to include workers' compensation, general liability, property and casualty and disability Acquire and gather information through use of own discretion, and guidance from clients and case managers, by means of data collection, interviews, research and collaboration with other SIU entities, law enforcement and state Departments of Insurance Create and maintain detailed documentation for investigations, file reviews, audits, training tasks, consulting projects, and other assignments as directed Produce professional and expert reports, memos, and letters that are clear, concise, and grammatically correct Run appropriate database indices if necessary and verify the accuracy of results found Independently develop a strategic plan to achieve assignment objectives, ensuring thorough documentation and effective communication with clients and their Special Investigation Unit Supervisor QUALIFICATIONS (MUST HAVE): Must possess one or more of the following: Bachelor's degree in Criminal Justice High School diploma or higher with a minimum of five (5) years of demonstrated professional law enforcement experience with specific attention to investigations related to fraud Ability to be properly licensed as a Private Investigator as required by the state where work Is completed Post offer, must be able to successfully complete the Allied Universal Investigations training/orientation course Minimum of five (5) years of demonstrated experience conducting complex insurance investigations or adjusting complex insurance claims Proficient understanding and application of anti-fraud laws, insurance regulations, and compliance standards within their home state and designated regional area. Proficient in utilizing laptop computers and cell phones. Special Investigative Unit (SIU) Compliance knowledge Ability to type 40+ words per minute with minimum error Flexibility to work varied and irregular hours and days including weekends and holidays PREFERRED QUALIFICATIONS (NICE TO HAVE): Military experience Law enforcement Insurance administration experience Familiarity with California SIU regulations One or more of the following professional industry certifications: Certified Fraud Investigator (CFE) Certified Insurance Fraud Investigator (CIFI) Fraud Claim Law Associate (FCLA) Fraud Claim Law Specialist (FCLS) Certified Protection Professional (CPP) Associate in Claims (AIC) Chartered Property Casualty Underwriter (CPCU) BENEFITS: Medical, dental, vision, basic life, AD&D, and disability insurance Enrollment in our company's 401(k)plan, subject to eligibility requirements Seven paid holidays annually, sick days available where required by law Vacation time offered at an initial accrual rate of 3.08 hours biweekly for full time positions. Unused vacation is only paid out where required by law. Closing Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: *********** If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: ***********/offices. Requisition ID 2025-1481350
    $46k-82k yearly est. 14d ago
  • Contract Investigator - Williamsburg, VA

    Omniplex World Services Corporation, A Constellis Company

    Investigator job in Williamsburg, VA

    OMNIPLEX World Services Corporation is seeking talented individuals committed to excellence, honesty, and integrity to join our team. We are a trusted provider of high quality background investigations programs to Department of Homeland Security (DHS) and the intelligence community at locations throughout the United States. OMNIPLEX is seeking to fill immediate and upcoming openings for Contract Investigators. A Contract Investigator works for us on an as needed basis and no hours are guaranteed. We prefer Contractors to be available to work a minimum of ten hours per week where work is available. Candidate must be willing to travel within a 35-50 mile radius from city location. Candidate must be local to Williamsburg, VA QUALIFICATIONS: U.S. Citizenship; H.S. Diploma or equivalent; Minimum of 1 year of specialized Federal Background investigative experience within the last 5 years; Must have some FIS Experience; Reliable personal vehicle, valid driver's license, and satisfactory driving record; Willing to travel on temporary duty assignments as needed (by car or plane); Successfully pass background checks and all required training; Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists; Ability to interpret a variety of instructions furnished in oral, written, diagram, or schedule form; Ability to read, analyze, and interpret professional journals, technical procedures, or governmental regulations; Ability to write reports and business correspondence; Ability to work in a MS Window based operating environment, including proficiency with Microsoft Office (Word, Excel, PowerPoint), Internet and E-mail; Current (within the last 2 years) Single Scope Background Investigation (SSBI) or active Secret level security clearance based on an SSBI and able to obtain the required security clearance. Job Duties and Responsibilities: Conduct in-person, one-on-one subject interviews to obtain factual information about the individual's background and character, in accordance with agency guidelines and instructions. Obtain factual information from a variety of personal and record sources to produce a report of investigation that contains all pertinent facts of an individual's background and character in accordance with agency guidelines and instructions. Travel throughout the geographic area of responsibility to conduct investigations at various places of employment, residence, and education institutions as cases are assigned. Must be willing to travel in and around assigned location within 30-50 miles (or more) as needed Engage in dialogue on a regular basis with managers and representatives at contractor facilities, various U. S. Government organizations, and law enforcement agencies to develop and maintain effective and cooperative working relationships. Adapt to changing situations and environments as they occur and be able to interact with people from all walks of life and socioeconomic levels. Demonstrate strong verbal and written communications skills and exhibit professional demeanor in all situations. Work load based on availability of cases in geographic area. Some voluntary, temporary duty assignments in other areas of the country (typically 2-4 weeks at a time) are possible. Other duties as required. Desired Experience and Education: Background Investigator Training that meets the National Training Standards (NTS) Prior background investigations experience supporting government contracts. Associate or Bachelor degree in Criminal Justice or a related field. Current Top Secret clearance WORKING CONDITIONS: Work is typically based in the investigator's home office as well as in the investigator's personal vehicle traveling to various field locations to conduct interviews. Coverage area varies and could include some extended drives. Work hours vary depending on availability of leads and do not always fall within normal business hours, to include potential weekend hours or third-shift appointments. PHYSICAL REQUIREMENTS: Requires intermittent standing, writing/typing, walking, sitting, and driving throughout the workday, and may include for multiple hours.
    $46k-82k yearly est. 60d+ ago
  • Surveillance Investigator

    Security Director In San Diego, California

    Investigator job in Richmond, VA

    Advance Your Career in Insurance Claims with Allied Universal Compliance and Investigation Services. Allied Universal Compliance and Investigation Services is the premier destination for a career in insurance claim investigation. As a global leader, we provide dynamic opportunities for claim investigators, SIU investigators, and surveillance investigators. Our team is committed to innovation and excellence, making a significant impact in the insurance industry. If you're ready to grow with the best, explore a career with us and make a difference. Job Description Allied Universal is hiring a Surveillance Investigator. The Surveillance Investigator will perform discreet mobile and stationary surveillance of a Claimant to confirm current activities and capabilities to assist with the administration of an Insurance claim. Private Investigator's license required prior to applying. Must possess a valid driver's license with at least one year of driving experience RESPONSIBILITIES: Conduct independent investigations of insurance claims across a range of coverage types, including workers' compensation, general liability, property and casualty, and disability Utilize various surveillance techniques and equipment to monitor subjects covertly Document and report observations, activities, and any relevant information in a clear and concise manner Collaborate with other investigators and law enforcement agencies as needed to gather information and coordinate efforts Maintain confidentiality and adhere to legal and ethical standards in conducting surveillance operations QUALIFICATIONS (MUST HAVE): High school diploma or equivalent Post offer, must be able to successfully complete the Allied Universal Investigations' training/orientation course Prior educational or professional exposure to witness interviews or video monitoring Prior educational or professional incident reporting and/or investigations experience Flexibility to work varied and irregular hours/days including weekends and holidays Ability to type reports in Microsoft Word format with minimal grammatical and punctuation errors Proficient in utilizing laptop computers, video cameras and cell phones Capable of maintaining focus and multitasking effectively in a dynamic environment Demonstrated ability to manage stressful situations with composure and professionalism Ability to work in a very independent environment PREFERRED QUALIFICATIONS (NICE TO HAVE): Associate's Degree or higher, preferably in Criminal Justice Security/Loss Prevention experience Military experience Law enforcement experience Prior insurance investigations experience BENEFITS: Medical, dental, vision, basic life, AD&D, and disability insurance Enrollment in our company's 401(k)plan, subject to eligibility requirements Seven paid holidays annually, sick days available where required by law Vacation time offered at an initial accrual rate of 3.08 hours biweekly for full time positions. Unused vacation is only paid out where required by law Closing Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: *********** If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: ***********/offices. Requisition ID 2025-1481329
    $34k-55k yearly est. Auto-Apply 14d ago

Learn more about investigator jobs

How much does an investigator earn in Richmond, VA?

The average investigator in Richmond, VA earns between $36,000 and $107,000 annually. This compares to the national average investigator range of $42,000 to $119,000.

Average investigator salary in Richmond, VA

$62,000

What are the biggest employers of Investigators in Richmond, VA?

The biggest employers of Investigators in Richmond, VA are:
  1. Ethos Risk Services
  2. Koalafi
  3. Sedgwick LLP
  4. Insight Global
  5. Omniplex World Services Corporation, A Constellis Company
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