Network Administrator jobs at Invictus International Consulting

Our team owns the Client Management Systems, Application infrastructure, and Collaboration tools globally for Amazon. We build complex multi-platform solutions that help our customers get more done whilst improving their user experience. We are looking for Systems Engineer with a mac OS-focused infrastructure and development background. We are using AWS products to evolve traditional enterprise tools and services at a large scale. If you are passionate about AWS and have experience automating large-scale mac OS infrastructure deployments, keep reading. In this role, you and your team will directly influence the mac OS end-point management at Amazon. You will use native AWS services, external 3rd party services and DevOps patterns to manage a growing fleet of mac OS client devices. We are looking for a motivated team member to deliver results to our customers. This is a hands-on position where your daily activities will range from new system development to supporting the customers that depend on your services. You will use AWS products and DevOps patterns to build the next generation of mac OS-based management tools. Key job responsibilities · Contribute to automation efforts for a team advancing a service ownership culture with a primary focus on the mac OS clients · Embrace the AWS ecosystem and drive innovation on top of it · Instill a culture that drives DevOps, holds a high-quality bar with code reviews, drives automation efforts to empower, and removes barriers for your team · Translation of complex functional and technical requirements into detailed architecture and design · Working with others on the engineering team to participate in day-to-day development activities, contributing to architecture decisions, participating in designs, design reviews, and implementation. · Build services that can scale across hundred of thousands clients used by Amazonians worldwide · Deliver quality features on-time and on-budget and execution against project plans and delivery commitments. · Maintain current technical knowledge of rapidly changing technology, always on the lookout for new technologies, and work with management and development teams to evolve current processes. A day in the life Review change requests and prioritize OS configuration tasks. Attend team meetings to discuss ongoing projects and challenges. Test new configurations in sandbox environments, documenting issues and collaborating with the security team. Prepare and execute deployment plans, starting with non-critical systems. Monitor deployments, troubleshoot issues, and make necessary adjustments. Respond to urgent configuration problems as they arise. Stay updated on OS patches and maintain accurate documentation. Prepare reports on deployment progress and plan future rollouts. Balance proactive improvements with reactive problem-solving to ensure optimal system performance. Continuously update knowledge and skills to keep pace with evolving OS technologies. BASIC QUALIFICATIONS- 4+ years of site reliability engineering (SRE), systems engineering, systems administration, DevOps, security administration, or network administration experience - Bachelor's degree in Systems Engineering, Computer Science, or related field or relevant work experience - Experience in site reliability engineering (SRE), systems engineering, systems administration, DevOps, security administration, or network administration - Experience in systems engineering - Experience in any of the following: Python, Java, Perl, PHP, Ruby, Bash, Shell or equivalent - 5+ years of engineering work managing large-scale services experience PREFERRED QUALIFICATIONS- Knowledge of TCP/IP and networking protocols such as HTTP and DNS - Experience designing and developing scripts to automate operational burdens and reviewing scripting changes to ensure they meet the standards for maintainability, scalability and security - Experience working in 24/7 production environment - Knowledge of configuration management systems, such as Puppet, Chef, Ansible, or related systems - 7+ Years mac OS administration at scale Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $94,000/year in our lowest geographic market up to $207,900/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit ******************************************************** This position will remain posted until filled. Applicants should apply via our internal or external career site.

MANTECH seeks a motivated, career and customer-oriented Systems Engineer III to join our team in Annapolis Junction, Maryland. ManTech is currently seeking Systems Engineer III to join our team at Annapolis Junction, MD. We are seeking a Senior Systems Engineer who is a seasoned IT professional responsible for designing, implementing, and a top-level trouble shooter supporting a high-level architecture of an organization's backend infrastructure. You will communicate with other project personnel, Government stakeholders, and senior executives. Responsibilities include but are not limited to: Administer and maintain IT infrastructure by utilizing expert-level knowledge of the Linux operating system, along with deep expertise in server administration, virtualization, and cloud platforms like AWS or Azure, to manage the organization's backend systems. Develop and implement automation solutions through creating scalable automation services using strong scripting and orchestration skills, with proficiency in tools like Python, Bash, and Ansible. Design and manage system architecture by applying systems engineering principles to design, implement, and manage the high-level architecture of the organization's backend infrastructure. Ensure network and system security through a strong understanding of networking and security fundamentals, including TCP/IP, firewalls, and VPNs, to protect the organization's infrastructure. Communicate with stakeholders - Interact directly with government personnel, senior executives, and other project members to discuss technical issues and project status. Provide technical guidance and troubleshooting as a top-level troubleshooter, addressing technical considerations, problems, and issues for both internal teams and government stakeholders. Minimum Qualifications: Bachelor's degree in STEM field or Highschool and 13 years of experience; Associates and 11 years of experience in lieu of degree, a candidate holding a relevant master's degree may be granted 2 years' experience credit for that extra education, a candidate holding a relevant PhD degree may be granted 4 years' experience credit for that extra education. 5 years of position-relevant work experience. DoD 8570.01-m IAT Level II. Strong proficiency in scripting and automation, with hands-on experience in Python, Bash, and an infrastructure orchestration tool like Ansible. Experience in front-end web development to create internal tools and solutions. Proven background as an Orchestration Engineer or in a similar role focused on building scalable automation services. Solid grasp of TCP/IP networking, firewalls, VLANs, and VPNs. Expert-level knowledge of the Linux operating system. Preferred Qualifications: Experience with full-stack development, including creating and interacting with databases and APIs. Knowledge of Infrastructure as Code (IaC) principles, preferably with experience using Terraform. Familiarity with public cloud platforms (AWS, Azure, GCP) and container technologies (Docker, Kubernetes). Proficiency with virtualization platforms such as VMware vSphere or Microsoft Hyper-V. Exceptional troubleshooting and problem-solving skills, with a talent for systematically diagnosing and resolving complex technical issues. A foundational understanding of traditional Systems Administration principles Clearance Requirements: Must have a current/active TS/SCI Physical Requirements: The person in this position must have the ability to perform tasks while stationary 50% of the time at a computer, with specific emphasis on visual acuity for close-range work. Occasionally move about inside the office to access file cabinets, office machinery, or to communicate with co-workers, management, and customers, via email, phone, and or virtual communication, which may involve delivering presentations

Network Deployment (Network Support) 2 Months Contract Richmond, VA Hours of Coverage and Locations Installation services for inside network transformation will take place from 8:00 PM to 5:00 AM, Monday through Friday. This section outlines the activities, requirements, and responsibilities associated with network deployment for the network refresh/installation project. The primary goal is the physical deployment and turn-up of WAN, LAN, and WLAN environments at each client site. Deployment Scope, Activities, and Responsibilities The deployment scope encompasses various activities, from pre-installation preparations to the actual installation of network devices. Key Deployment Activities and Roles: Network Installation Activities: This includes installing Wireless Access Points, Switches, and Routers, along with performing cable management. Provider Summary of Obligations for Deployment Services: Scheduling resources and completing services per Installation Guide. Performing inside deployment activities: (4-hour visit for 1 engineer). This involves replacing approximately 10 network devices, powering down old devices, installing and cabling up new devices, and ticket updates. Network Technical Skills Cabling Knowledge: Understanding of Ethernet standards (e.g., Cat5e, Cat6, Cat6a). Familiarity with different types of cables and connectors (RJ45, patch panels). Installation Techniques: Proficiency in running, terminating, and testing cables. Knowledge of best practices for cable management and organization. Testing and Troubleshooting: Experience using cable testers and other diagnostic tools (e.g., ethernet testers). Ability to troubleshoot common connectivity issues. Network Fundamentals: Basic understanding of networking concepts (e.g., IP addressing, subnetting). Familiarity with switches, routers, and other networking hardware. Safety Procedures: Knowledge of safety protocols for working in various environments (e.g., avoiding electrical hazards). Soft Skills Problem-Solving: Ability to analyze issues quickly and develop effective solutions on-site. Attention to Detail: Precision in installation and testing to ensure compliance with standards. Communication: Ability to communicate effectively with clients and team members about technical issues and solutions. Time Management: Skill in prioritizing tasks to meet project deadlines efficiently. Adaptability: Flexibility to work in various environments and adjust to unforeseen challenges #LI-CGTS #TS-3262

Network Deployment (Network Support) 2 Months Contract Washington, DC Hours of Coverage and Locations Installation services for inside network transformation will take place from 8:00 PM to 5:00 AM, Monday through Friday. This section outlines the activities, requirements, and responsibilities associated with network deployment for the network refresh/installation project. The primary goal is the physical deployment and turn-up of WAN, LAN, and WLAN environments at each client site. Deployment Scope, Activities, and Responsibilities The deployment scope encompasses various activities, from pre-installation preparations to the actual installation of network devices. Key Deployment Activities and Roles: Network Installation Activities: This includes installing Wireless Access Points, Switches, and Routers, along with performing cable management. Provider Summary of Obligations for Deployment Services: Scheduling resources and completing services per Installation Guide. Performing inside deployment activities: (4-hour visit for 1 engineer). This involves replacing approximately 10 network devices, powering down old devices, installing and cabling up new devices, and ticket updates. Network Technical Skills Cabling Knowledge: Understanding of Ethernet standards (e.g., Cat5e, Cat6, Cat6a). Familiarity with different types of cables and connectors (RJ45, patch panels). Installation Techniques: Proficiency in running, terminating, and testing cables. Knowledge of best practices for cable management and organization. Testing and Troubleshooting: Experience using cable testers and other diagnostic tools (e.g., ethernet testers). Ability to troubleshoot common connectivity issues. Network Fundamentals: Basic understanding of networking concepts (e.g., IP addressing, subnetting). Familiarity with switches, routers, and other networking hardware. Safety Procedures: Knowledge of safety protocols for working in various environments (e.g., avoiding electrical hazards). Soft Skills Problem-Solving: Ability to analyze issues quickly and develop effective solutions on-site. Attention to Detail: Precision in installation and testing to ensure compliance with standards. Communication: Ability to communicate effectively with clients and team members about technical issues and solutions. Time Management: Skill in prioritizing tasks to meet project deadlines efficiently. Adaptability: Flexibility to work in various environments and adjust to unforeseen challenges. #LI-CGTS #TS-3262

Network Deployment (Network Support) 2 Months Contract Hours of Coverage and Locations Installation services for inside network transformation will take place from 8:00 PM to 5:00 AM, Monday through Friday. This section outlines the activities, requirements, and responsibilities associated with network deployment for the network refresh/installation project. The primary goal is the physical deployment and turn-up of WAN, LAN, and WLAN environments at each client site. Deployment Scope, Activities, and Responsibilities The deployment scope encompasses various activities, from pre-installation preparations to the actual installation of network devices. Key Deployment Activities and Roles: Network Installation Activities: This includes installing Wireless Access Points, Switches, and Routers, along with performing cable management. Provider Summary of Obligations for Deployment Services: Scheduling resources and completing services per Installation Guide. Performing inside deployment activities: (4-hour visit for 1 engineer). This involves replacing approximately 10 network devices, powering down old devices, installing and cabling up new devices, and ticket updates. Network Technical Skills Cabling Knowledge: Understanding of Ethernet standards (e.g., Cat5e, Cat6, Cat6a). Familiarity with different types of cables and connectors (RJ45, patch panels). Installation Techniques: Proficiency in running, terminating, and testing cables. Knowledge of best practices for cable management and organization. Testing and Troubleshooting: Experience using cable testers and other diagnostic tools (e.g., ethernet testers). Ability to troubleshoot common connectivity issues. Network Fundamentals: Basic understanding of networking concepts (e.g., IP addressing, subnetting). Familiarity with switches, routers, and other networking hardware. Safety Procedures: Knowledge of safety protocols for working in various environments (e.g., avoiding electrical hazards). Soft Skills Problem-Solving: Ability to analyze issues quickly and develop effective solutions on-site. Attention to Detail: Precision in installation and testing to ensure compliance with standards. Communication: Ability to communicate effectively with clients and team members about technical issues and solutions. Time Management: Skill in prioritizing tasks to meet project deadlines efficiently. Adaptability: Flexibility to work in various environments and adjust to unforeseen challenges. #LI-CGTS #TS-3262

experience with Azure system admin Candidate Profile: Strong experience with Microsoft Azure administration (ideally 3+ years) Systems/network engineering background Microsoft certifications (AZ-104 preferred) Comfortable with hybrid cloud environments and onsite support

Join GDT and be part of a dynamic team where innovation meets excellence! At GDT, our employees are the cornerstone of our success. GDT offers a people-first culture focused on inclusivity, growth, and innovation. Employees have access to career development opportunities, cutting-edge technology, and a collaborative environment. Employees are empowered to make a meaningful impact and are recognized for their contributions. As a global IT services company, we prioritize attracting, empowering, and retaining top-tier talent dedicated to delivering exceptional results. 6-month CTH About the Role We are seeking an F5 Support Engineer with strong experience across F5 APM, F5 ASM/Advanced WAF, and Microsoft identity platforms (including Microsoft Entra ID / Azure AD). In this role, you will support secure application delivery, identity-based access, and enterprise web application protections. You will work closely with our Senior F5 Engineer to maintain and enhance F5 services that integrate with Microsoft identity, SSO, MFA, conditional access, federation, and Zero Trust access models. This position is ideal for someone who understands how F5 and Microsoft identity platforms work together to provide secure, seamless access to applications. What You'll Do Provide operational support for F5 BIG-IP, including APM, ASM/Advanced WAF, and LTM Support enterprise identity and access integrations between F5 APM and Microsoft Entra ID (Azure AD) Manage and update APM access policies, SSO configurations, authentication flows, and MFA integrations Assist in maintaining and tuning web application firewall (ASM/AWAF) policies Perform routine F5 changes: virtual servers, pool updates, certificates, health monitors Troubleshoot Tier 1-2 F5-, APM-, and identity-related access issues; escalate complex problems to the Senior F5 Engineer Monitor device health, traffic flows, web security events, and user authentication patterns Support conditional access, federation, and Zero Trust access models as implemented through F5 and Microsoft identity Participate in maintenance windows and change control for F5 and identity access updates Document configurations, access policies, authentication mappings, and operational procedures What You Bring F5 Big-IP Support experience Hands-on experience with F5 APM Experience with F5 ASM/Advanced WAF for web application security Working knowledge of Azure AD / Microsoft Entra ID, including SSO, MFA, conditional access, and identity federation 2-4+ years of experience in networking, security, or application delivery Understanding of authentication protocols: SAML, OAuth2/OIDC, Kerberos, or LDAP Strong foundational networking knowledge (TCP/IP, HTTP/HTTPS, DNS, VLANs) Experience with SSL/TLS certificates and secure application delivery concepts Ability to troubleshoot authentication flows, policy behavior, and application access issues Sorry, no 3rd parties or CTC GDT IS AN EQUAL OPPORTUNITY EMPLOYER. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sex, marital status, gender identity or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.

Linux & HP-UX System Administrator - L3 Support Contract 12 years of experience required Visa: USC, Green card, E3 visa, TN visa Job description: Job Summary: We are seeking an experienced L3 System Administrator with deep expertise in Linux (RHEL/SUSE) and HP-UX environments. This role involves advanced troubleshooting, performance tuning, patching, clustering, and automation across mission-critical infrastructure. The ideal candidate will be responsible for ensuring high availability, security, and compliance of Unix/Linux systems. Key Responsibilities: Linux Administration (RHEL/SUSE) Perform OS installation, patching, upgrades, and security hardening. Manage Red Hat Satellite Server for patching and lifecycle automation. Configure and troubleshoot LVM, NFS, SAN storage, and cluster file systems. Conduct crash diagnostics using kdump, kexec, and core dump analysis. Implement clustering solutions (RedHat Cluster, SUSE HAE). Optimize performance using tools like perf, strace, and OSWatcher. HP-UX Administration Manage LVM, cluster file system creation, and volume resizing. Handle failover/failback operations in ServiceGuard cluster environments. Perform OS patching, firmware updates, and advanced troubleshooting. Use tools like SAM, Ignite-UX, GlancePlus, and MeasureWare. Automation & Monitoring Develop scripts using Ansible and Shell for automation and monitoring. Configure logging and health checks using rsyslog, OSWatcher, etc. Security & Compliance Collaborate with security teams for vulnerability remediation. Implement system hardening and ensure compliance with IT policies. Incident & Problem Management Provide L3 support for critical incidents and root cause analysis. Document resolutions and contribute to knowledge base and SOPs. Required Skills: 7-10 years of experience in Linux and HP-UX system administration. Strong expertise in RHEL 7/8/9, SUSE Linux, and HP-UX 11.x. Proficiency in Red Hat Satellite Server, LVM, clustering, and SAN/NAS storage. Advanced troubleshooting and performance tuning skills. Strong scripting knowledge (Shell, Ansible). Preferred Qualifications: Certifications: RHCSA/RHCE, SLES, HP-UX Certified System Administrator. Experience in cloud-based Linux environments (AWS, Azure). Familiarity with ITIL processes and enterprise-grade monitoring tools. Ritesh Rawat Raas infotek corporation 262 Chapman road, Suite 105A, Newark, DE-19702 Phone: ************ Ext: 142, Email: **************************** Website: raasinfotek.com

Title: Desktop Support Technician Job Type: Contract to hire Hours: Monday-Friday, 8AM-5PM Pay Rate: $27-$30/hr. DOE GTS Technology is hiring a Public Safety Desktop Support Technician to provide high-quality IT support both onsite and over the phone. This role is responsible for troubleshooting and resolving hardware, software, and network issues including Cradlepoint devices, Dell Rugged systems, Windows 10/11, Microsoft 0365, and general break/fix support ensuring client staff remain productive and supported. Responsibilities Serve as the first point of contact for technology-related requests and incidents. Troubleshoot and resolve issues with desktops, laptops, peripherals, Cradlepoint, and Dell Rugged devices in person and over the phone. Install, configure, upgrade, and maintain Windows 10/11 and O365 applications. Provide network and connectivity support (LAN, wireless, DNS, DHCP, TCP/IP). Document issues/resolutions and escalate when needed. Participate in an on-call rotation (evenings/weekends) Must pass drug test and Criminal Justice Information Systems (CJIS) background check upon hire. Qualifications Associate degree in Computer Science, MIS, or related field (or equivalent experience). 2+ years of IT support experience with hardware/software troubleshooting. 2+ years of Microsoft 365, Active Directory, networking fundamentals, and break/fix support. 2+ Microsoft Intune, MDM, and Endpoint management Strong communication, customer service, and problem-solving skills. Valid Driver's License; ability to lift up to 50 lbs. GTS Technology Solutions, Inc. is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, national origin, age, disability, genetic information, or any other protected status in accordance with applicable federal, state, and local laws. As part of our hiring process, we conduct background checks on all final candidates. These checks are conducted in compliance with the guidelines set forth by the U.S. Equal Employment Opportunity Commission (EEOC). We ensure that the information obtained from background checks is used fairly and does not unlawfully discriminate against any individual. GTS Technology Solutions, Inc. is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, national origin, age, disability, genetic information, or any other protected status in accordance with applicable federal, state, and local laws. As part of our hiring process, we conduct background checks on all final candidates. These checks are conducted in compliance with the guidelines set forth by the U.S. Equal Employment Opportunity Commission (EEOC). We ensure that the information obtained from background checks is used fairly and does not unlawfully discriminate against any individual. GTS Technology Solutions participates in E-Verify to confirm the employment eligibility of all newly hired employees. If you are offered a position with GTS Technology Solutions, your employment will be contingent upon successful verification of your identity and legal authorization to work in the United States through E-Verify. For more information about E-Verify, please visit E-Verify's official website.

The Senior System Administrator will be responsible for administering and maintaining systems across both SIPR and NIPR networks. This includes oversight of system performance, security hardening, troubleshooting, patch management, and supporting modernization efforts in both on-premises and cloud environments. The role requires an individual comfortable operating in highly regulated DoD environments, applying STIGs, supporting RMF compliance, and ensuring system readiness for mission demands. Key Responsibilities Administer and maintain Linux and Windows server environments across SIPR and NIPR networks. Lead advanced troubleshooting, diagnostics, and root-cause analysis for complex system issues. Implement and maintain compliance with STIGs, RMF controls, and DoD cybersecurity policies. Manage AWS resources, including EC2 instances, IAM, VPC configurations, storage, and security settings. Oversee system upgrades, patching cycles, configuration management, and performance tuning. Support network-connected system operations, including DNS, DHCP, routing, and switching interactions. Develop and maintain technical documentation, configuration baselines, and system procedures. Collaborate with cybersecurity, engineering, and operations teams to ensure system integrity and mission readiness. Provide mentorship and technical guidance to junior administrators and support staff. Required Qualifications Active Top Secret clearance. 6-10+ years of experience in system administration supporting DoD or similarly regulated environments. Proficiency with Linux (RHEL preferred) and Windows Server administration. Experience working in both classified and unclassified environments. Strong understanding of RMF, STIGs, and DoD security standards. Hands-on experience managing AWS cloud environments. Solid understanding of networking fundamentals (TCP/IP, routing, switching, DNS, DHCP). Active Security+ certification (required under DoD 8570 IAT II guidelines).

Job Title: Desktop Support Tech/ L2 Pay Rate: $21.50/hr on W2 Duration: 06+ Months (Possibility of Extension) Key Responsibilities The candidate should be a highly motivated team player with the skills and ability to effectively manage changing priorities, to create, maintain, and publish relevant support documentation to assist all end users in quickly resolving their incidents and service requests, ultimately promoting greater self-sufficiency among users. Support remote Desktop Engineering teams in Application Packaging, Software Distribution, Image Management, Mobile Device Management, End User Workspace Security Management, and Desktop Virtualization. Can offer priority services for executive and VIP users. Take ownership of issues by analyzing problems to implement quick solutions and restore service to the customer, escalating to other support teams as needed. Can provide services like a rotating fleet, similar to the Apple Genius Bar. To provide exceptional customer service, ensuring all customers are treated efficiently and appropriately. Use strong verbal communication skills to engage effectively with both technical and non-technical colleagues at all organizational levels. Be open to participating in training to stay updated with the latest technology and internal system processes. Install, upgrade, support, and troubleshoot Windows, Mac, and other authorized desktop software and applications. Provide onsite support to TCS, customers, and OEM SMEs for installing, upgrading, and troubleshooting network and compute devices. Provide advanced support for complex issues regarding End User Workspace hardware, software, and applications. To accurately record, update, and document requests using the IT service desk system. Install, upgrade, support, and troubleshoot end-user workspace hardware, including desktops, laptops, printers, mobile devices, video conferencing equipment, and any other authorized peripheral devices. To contribute in reporting to TCS and customer requirements. Comply any additional tasks assigned that are within the individual's skill set. Carry out routine preventative maintenance tasks on both devices and software. Follow and implement the instructions given by Subject Matter Experts. To help users with any recorded IT-related incidents when requested. Technical Knowledge A solid understanding of IT principles, including networks, hardware, and domains. Proficient in leading software applications, including MS Office, Lotus Notes or HCL notes in use?, and MS Outlook. Skilled in operating systems such as Windows and Mac software. Extensive experience in troubleshooting hardware and software for end-user devices. In-depth knowledge of mobile devices, particularly Android phones and iPhones. Have experience in building, configuring, replacing, and troubleshooting hardware components for end-user computers. Candidates should have experience in supporting devices such as printers and meeting room equipment. Understanding the principles of data backup. Familiarity with virtual environments, Mobile Device Management (MDM), and Virtual Private Network (VPN) systems. Strong knowledge and hands-on experience with systems like SCCM, MDM, Citrix, and similar platforms to enhance end user workspace services. Basic knowledge of infrastructure (compute and network) hardware architecture is necessary to understand the procedures shared by L2 teams during troubleshooting and H&E (hardware and engineering) support.

The IT Help Desk Support professional provides day-to-day technical support to end users across the organization. This position is responsible for troubleshooting and resolving hardware, software, and network issues, as well as managing user accounts in Microsoft 365 and Active Directory. The role requires strong customer service skills, attention to detail, and the ability to handle multiple requests efficiently in a fast-paced environment. Responsibilities: Serve as the first point of contact for user inquiries and technical issues, received through phone, email, or the ticketing system. Troubleshoot and resolve problems related to desktop and laptop computers, printers, mobile devices, and other peripherals. Provide support for Windows and mac OS operating systems, Microsoft 365 applications, Teams, and SharePoint. Perform Microsoft 365 user account management, including creating and modifying accounts, assigning licenses, setting mailbox permissions, and resetting passwords. Manage Active Directory accounts, security groups, and access permissions. Set up and configure new user workstations, software, and peripheral equipment. Assist with network connectivity issues, including VPN access, wireless connections, and IP configurations. Maintain accurate documentation of issues and resolutions in the IT ticketing system. Escalate complex or recurring issues to higher-level technical staff as needed. Perform regular system maintenance, updates, and security checks. Support onboarding and offboarding activities, ensuring proper IT access and asset management. Follow established IT policies and procedures to ensure system security and compliance. Contribute to internal knowledge base articles and end-user training materials. Qualifications: 1 to 4 years of experience in IT support, service desk, or related technical role. Working knowledge of Microsoft 365 administration and account management. Familiarity with Active Directory, Exchange Online, and Teams. Experience supporting Windows operating systems and Microsoft Office applications. Understanding of basic networking concepts such as DNS, DHCP, and VPN. Strong communication and problem-solving skills with a focus on customer service. Ability to prioritize and manage multiple requests in a busy environment.

Integration Systems Administrator Duration: 24 Months The Integration Systems Administrator will support, maintain, and optimize enterprise integration systems, application servers, and middleware platforms to ensure high availability, performance, and security. This role is critical in enabling the integration team by providing stable and efficient infrastructure for enterprise applications and data integration processes. The position requires expertise in administering middleware tools, J2EE application servers, and EnergyIP Meter Data Management systems. The Integration Systems Administrator will collaborate with internal and external teams to troubleshoot issues, enhance system functionality, and maintain best practices for system performance and security. Key Responsibilities: Administer and maintain enterprise integration platforms, including IBM MQ, IBM ACE (App Connect Enterprise), MuleSoft, Active MQ, Kafka, and J2EE application servers such as IBM WebSphere Application Server, WebLogic, and Tomcat. Support and maintain the EnergyIP Meter Data Management system, ensuring system reliability and optimal performance. Manage and monitor integration servers and middleware tools to ensure 24x7x365 availability and performance. Implement, configure, and optimize high-availability and disaster recovery configurations for middleware platforms. Perform patching and upgrading of integration systems, middleware tools, and application servers in compliance with organizational policies and industry best practices. Provide second-level support for troubleshooting and resolving system performance issues, including root-cause analysis. Collaborate with integration developers to deploy APIs, services, and workflows on middleware platforms. Automate system administration tasks using scripting languages such as Shell, Perl, and DataWeave. Maintain system security by managing passwords, file permissions, and network access. Regularly review system performance metrics and alerts to proactively identify potential issues. Document system configurations, processes, and troubleshooting procedures. Provide cross-training and knowledge-sharing sessions with team members to ensure operational readiness. Act as a liaison between IT infrastructure and the integration team to facilitate smooth deployments and upgrades. Participate in on-call rotations to provide round-the-clock support for critical systems. Performs other duties as assigned. Minimum Skills: Minimum Knowledge and Abilities: Extensive experience with middleware tools such as IBM MQ, IBM ACE, MuleSoft, Active MQ, Kafka, and EnergyIP Meter Data Management systems. Expertise in administering J2EE application servers, including IBM WebSphere Application Server, WebLogic, and Tomcat, on both UNIX and Windows platforms. Proficient in troubleshooting and tuning JVMs for optimal performance. Strong experience with file-based integration techniques (e.g., FTP, SFTP, AWS S3, Azure Blob). Familiarity with API administration and service-oriented architectures (SOAP, REST). Proficiency in scripting and automation using Shell, Perl, DataWeave, and SQL. Hands-on experience installing and managing middleware tools in high-availability configurations. Strong understanding of system security principles, including SSH, file permissions, and security packages. Preferred Qualifications: Master's degree in Information Systems or related field from an accredited university. IBM ACE certification. Utility Industry experience.

IDR is seeking a IT Infrastructure Engineer to join one of our top clients for a full-time opportunity in Fort Worth, TX. This role offers a chance to work within a dynamic IT environment focused on network and systems administration. The organization supports a fast-paced, family-oriented culture that encourages professional growth. Position Overview for the IT Infrastructure Engineer: Wear multiple hats across networking and systems administration responsibilities Support Microsoft Azure, Windows Server, VMware virtualization, and Remote Desktop Services Automate tasks and scripting using PowerShell Contribute to a fast-paced team environment with a focus on long-term growth Work in-office, with Summer Work-from-home Fridays, requiring a commitment of 50 hours per week Requirements for the IT Infrastructure Engineer: 0-5 years of experience in IT Infrastructure (Systems Administration and/or Networking) Bachelor's degree from a credible, four-year university (3.25 GPA or more) Hands-on experience with Microsoft Azure Experience supporting Windows Server, VMware virtualization, and Remote Desktop Services Proficiency with PowerShell for automation and scripting What's in it for you? Competitive compensation package Full Benefits; Medical, Vision, Dental, and more! Opportunity to get in with an industry leading organization. Why IDR? 25+ Years of Proven Industry Experience in 4 major markets Employee Stock Ownership Program Dedicated Engagement Manager who is committed to you and your success. Medical, Dental, Vision, and Life Insurance ClearlyRated's Best of Staffing Client and Talent Award winner 12 years in a row.

Take2 has proven experience bridging the intersection of technology and people solutions. As a proven, trusted provider for our Federal and commercial clients, we provide the right solutions, at the right time through trusted partnerships, customized to solve our client's unique business challenges. Take2 invests time, discipline, and rigor into our technology and people solutions, as well as utilizes our proprietary People Cloud. Whether we are bridging the gap between IT talent and our customers' business challenges, Take2 will work as a partner to best resolve client needs. Take2 is hiring an experienced Cloud Systems Engineer. This role requires you to be eligible for a Federal clearance to interview. This position is onsite and will require you to work out of Washington, D.C. Overview The C&CA Systems team is seeking cloud professionals proficient in administering AWS GovCloud cloud service platform. Become part of a team responsible for building a cloud business platform within the Federal Reserve Board. At least five years of demonstrated experience supporting cloud platforms. As a Senior Cloud Systems Engineer, we require 10 years of experience in the field of technology including application development, 5 of which focused on supporting cloud technologies. Education Preference Candidates should possess a bachelor's degree in computer science, information technology, or a related field. Clearance Requirements Public Trust Onsite Requirements On-Site Responsibilities Design and create custom cloud applications tailored to project needs. Set up and configure DevSecOps pipelines for secure cloud environments. Partner with cloud platform and development teams to manage and enable cloud infrastructure supporting business applications. Deploy, migrate, and maintain secure systems for IaaS, PaaS, and SaaS environments. Develop software following SDLCs including DevOps, Agile, Lean, or Iterative methodologies. Utilize high-level programming languages such as Python, PowerShell, or Infrastructure as Code tools like Terraform or AWS CloudFormation. Implement automation, CI/CD pipelines, and containerization practices, with experience using GitLab or Azure DevOps preferred. Work with AWS service offerings and government cloud environments, ensuring compliance with security standards. Apply knowledge of cloud architectures, web servers, load balancers, and storage solutions like AWS Load Balancer. Support cloud migration efforts and optimize solutions for cost efficiency. Incorporate security best practices, including cloud federation technologies such as SAML, Okta, OAuth, and OpenID Connect. Qualifications Ten years of experience in technology, including five years supporting cloud platforms. Proficiency with AWS environments, especially AWS GovCloud. Experience designing and deploying secure cloud solutions across IaaS, PaaS, and SaaS. Strong understanding of cloud-based architectures, security, and cost optimization. Skilled in programming languages and infrastructure as code, especially Python 3.x, PowerShell, AWS CloudFormation, Terraform, or AWS CDK. Knowledge of RESTful Web Services, AWS API Gateway, and cloud security protocols. Experience with CloudWatch, CloudTrail, Lambda, RDS, Aurora, and other AWS components. Familiar with highly secure operating environments, FISMA, FedRAMP, and related compliance standards. Desired Skills Additional experience with data lakes, lake formation, and analytics architectures. Containerization expertise using Docker, Kubernetes (EKS, ECS, Fargate). Familiarity with the AWS Well Architected Framework and enterprise observability platforms like Splunk. Knowledge of Data Quality testing tools such as Great Expectations or Glue Data Quality. Direct management of AWS services including CloudTrail, CloudWatch, S3, RDS/PostgreSQL, and Lambda.

Mechanicsville, VA 23116 Hybrid 6+ Months With possibility of extension Short Description: The Client Information Technology Division (ITD) is seeking an architect to join the Client Enterprise Architecture team. Complete Description: The Client Information Technology Division (ITD) is seeking an architect to join the Client Enterprise Architecture team. This individual will work with key members focusing on strategic planning, design, and the long-term vision, ensuring network solutions align with the organization. All computer networks need to be configured in such a way that all end users can securely and efficiently access the applications, data, and tools, this also involves implementing the network to meet rigorous security standards alongside installing and configuring hardware elements. Candidates must be able to provide documentation throughout the design and deployment process as a reference for future network enhancements or maintenance. Provide overall technology guidance, road maps, principles, standards, and best practices around networking Responsibilities Document comprehensive network designs that integrate multiple network technologies, such as LANs, WANs, wireless networks, and VPNs, to support the organization's business operations and communication needs. Cloud centric network design, including multi-tenant, multi-region (intra US) deployments and multi-vendor technologies across IaaS, PaaS and SaaS tiers Data centric network design for efficient data transfers within the agency and across agencies and with other business partners and public or otherwise external data sources Incorporate network solutioning with our emerging Cloud FinOps practice to support cost analysis and cost modeling for networking related cost Design and document the entire network implementation process Monitoring network performance and taking follow-up steps to resolve latency issues and security concerns Creating documentation throughout the design and deployment process for future reference Develop patterns and standards for all network designs The ability to analyze data traffic and system performance to determine future upgrades. Work with our IT staff and thirds-party equipment and software vendors to ensure the network needs are met. Research new technologies and solutions, and asses new technologies for adoption Define multisite network operations and software applications. Train, mentor, and transfer skills to the extended team. Works on highly complex projects that require in-depth knowledge across multiple specialized architecture domains and networking layers. Aligns architecture strategy with business goals. Defines, explains, and advocates technology strategy. Experience in technical design and architecture around network equipment and network software systems. - 10 Years Experience in design, build and maintain multi-tier networks - 6 Years Experience in handling issues that arise with large networks, prioritize network security and compliance, understanding security protocols, firewalls, - 10 Years Advanced Network Design and Architecture planning, proficiency in Network Simulation and Modeling Tools Network Security Frameworks and Best Practices - 6 Years Conduct site assessment of current remote site WAN/LAN/WLAN environments, identifying network problem areas and develop hierarchical based network - 6 Years Experience with Project data and documentation tools & experience with developing network design documentations and presentations using VISIO - 10 Years Designed and implemented multiple global Azure cloud solutions to support revenue generation. Worked to move key servers to cloud based services like - 5 Years Network Security Frameworks and Best Practices, Cloud Networking and Virtualization Technologies, Internet of Things (IoT) Infrastructure and Protocol - 10 Years

Systems Engineer I (Linux Focus | Contract-to-Hire | 100% Onsite - Denton, TX) Duration: Contract to Hire Work Schedule: Standard 8-5 with flexibility; onsite required with occasional remote accommodations for life events Work Authorization: Must be authorized to work in the United States without current or future sponsorship Background Check: Must pass a Criminal Justice Information Systems (CJIS) background check upon hire We're seeking a motivated Systems Engineer I to join a dynamic public-sector technology team supporting critical infrastructure and enterprise systems. This role is ideal for an early-career professional who's ready to deepen their hands-on experience in Linux (especially Red Hat), virtualization, and data center operations. You'll work closely with a senior systems engineer to stabilize core infrastructure, support private cloud initiatives, and gain exposure to enterprise monitoring and automation tools. The position is contract-to-hire, with a targeted conversion to full-time employment (estimated salary around $60,000). Systems Operations & Support (70%) Perform daily administration and support for Linux servers (Red Hat preferred) and related infrastructure. Assist with patching, backups, and monitoring using tools such as Nagios, SolarWinds, and WhatsUp Gold (or similar systems). Support virtualization platforms and contribute to the ongoing transition away from VMware. Help stabilize listservs, maintain monitoring systems, and support the buildout of a private cloud environment. Participate in general data center operations, ensuring reliability, uptime, and environmental stability. Documentation & Collaboration (20%) Maintain runbooks, system diagrams, and operational documentation for configuration, patching, and incident response. Follow established change management and problem resolution processes. Collaborate closely with internal IT teams and provide professional, customer-focused support. Projects & Professional Growth (10%) Contribute to infrastructure modernization and automation initiatives, including patching and vulnerability management tools such as AutoBox and Rapid7. Expand skills in scripting, infrastructure automation, and cloud administration (Azure, AWS). Pursue growth within a clearly defined Systems Engineer career track (I → II → III) with associated salary advancement. Education/Experience Qualifications Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent hands-on experience). Practical experience with Linux systems administration (Red Hat strongly preferred) required. Familiarity with virtualization and monitoring systems such as Nagios, SolarWinds, or WhatsUp Gold. Understanding of data center operations, networking fundamentals, and patch management processes. Strong troubleshooting, documentation, and communication skills. Relevant certifications (CompTIA Linux+, Red Hat, Microsoft, AWS, etc.) a plus. Why You'll Love This Opportunity Work on mission-driven infrastructure projects that support public-sector services and operations. Learn from senior engineers in a collaborative, hands-on environment. Gain experience across Linux, virtualization, and private cloud technologies. Defined career growth path with long-term conversion potential. Excellent benefits upon full-time conversion - including pension-style retirement, competitive insurance, and potential tuition reimbursement. GTS Technology Solutions, Inc. is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, national origin, age, disability, genetic information, or any other protected status in accordance with applicable federal, state, and local laws. As part of our hiring process, we conduct background checks on all final candidates. These checks are conducted in compliance with the guidelines set forth by the U.S. Equal Employment Opportunity Commission (EEOC). We ensure that the information obtained from background checks is used fairly and does not unlawfully discriminate against any individual. GTS Technology Solutions participates in E-Verify to confirm the employment eligibility of all newly hired employees. If you are offered a position with GTS Technology Solutions, your employment will be contingent upon successful verification of your identity and legal authorization to work in the United States through E-Verify. For more information about E-Verify, please visit E-Verify's official website.

We are seeking an enthusiastic and motivated professional to join our service delivery team in a hybrid role that blends project coordination, technical telecom/network operations, and order management. This position supports the full lifecycle of service delivery-from order intake to billing-ensuring high levels of customer satisfaction, operational efficiency, and continuous improvement. It is ideal for candidates looking to grow in IT, networking, and customer service domains. Key Responsibilities: Customer & Project Coordination Serve as the single point of contact for assigned customer accounts. Coordinate with Sales, Service Delivery, Product, and Technical teams to implement solutions. Manage critical dates, handle escalations, and ensure timely delivery of services. Participate in weekly/monthly review calls with clients and leadership to track progress and address challenges. Maintain strong communication with internal teams and customers to improve processes and enhance satisfaction. Order Management & Documentation Validate and process orders through multiple channels, ensuring accurate entry into systems. Execute customer quotes and manage orders for local exchange carriers. Handle escalations for special and expedited order requests. Maintain close working relationships with Sales/Customer Care Managers to ensure timely and accurate order entry. Document all issues, troubleshooting steps, and resolutions in the ticketing system. Support billing processes and maintain technical documentation. Technical & Operational Support Read and interpret maps, building plans, and utility demarcation points. Support network planning, builds, and disconnect projects with technical accuracy. Troubleshoot Layer 1 and Layer 2 technologies (Ethernet, SONET, STM, E1/T1). Perform Root Cause Analysis (RCA) for missed metrics and drive improvement plans. Contribute to operational automation initiatives to optimize delivery cycles. Continuous Learning & Process Improvement Stay updated on new products, systems/tools, and process changes. Apply critical thinking to evaluate order packages and improve workflows. Continuously enhance job skills through training and professional development. Qualifications: Required: Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time. Associate's degree, high school diploma, or bachelor's degree in IT, Computer Science, Networking, or a related field. 0-1 years of experience in telecom/network operations or customer service. Strong customer service, problem-solving, and analytical skills. Effective verbal, written, and interpersonal communication skills. Proficiency in Windows-based applications (Word, Excel, etc.). Strong organizational skills and attention to detail. Ability to manage multiple projects in a fast-paced environment. Preferred: 0-1 years of experience in telecommunications or IT. Understanding of technical products and services. Basic project management skills or certification. Experience working in a global delivery model. Knowledge of order processing and provisioning workflows. The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face. Travel may be required as per the job requirements. Pay: $40,000 ($19.23/hour) Along with competitive pay, as a full-time Infosys employee you are also eligible for the following benefits: Medical/Dental/Vision/Life Insurance Long-term/Short-term Disability Health and Dependent Care Reimbursement Accounts Insurance (Accident, Critical Illness , Hospital Indemnity, Legal) 401(k) plan and contributions dependent on salary level Paid holidays plus Paid Time Off About Us Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem. EEO Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.

Title: Systems Engineer I Clearance: TS/SCI with the ability to obtain and maintain a CI polygraph Job Details: * Analyze user requirements, concept of operations documents, and high level system architectures to develop system requirements specifications * Analyze system requirements and lead design and development activities * Guide users in formulating requirements, advises alternative approaches, and conducts feasibility studies * Provide technical leadership for the integration of requirements, design, and technology * Incorporate new plans, designs, and systems into ongoing operations * Develop system architecture and system design documentation * Guide system development and implementation planning through assessment or preparation of system engineering management plans and system integration and test plans * Interact with the government regarding system engineering technical considerations, and for associated problems, issues or conflicts * Responsible for the technical integrity of work performed and deliverables associated with the systems engineering AOR * Communicate with other program personnel, government overseers, and senior executives * Manage very complex and/or high risk programs * Supervise assigned technical staff, including subordinate managers * Establish state-of-the-art techniques for designing, developing, modifying and troubleshooting highly complex computer operating hardware system * Design operating/hardware systems; formulate system concepts and architecture, specific requirements, and develop implementation approaches * Identify and direct resolution of complex hardware/software interface issues; SME on emerging technologies; direct the development of systems specifications and technical documentation * Provide technical direction for the development, engineering, interfacing, integration, and testing of all components of complex hardware/software systems to include requirements elicitation, analysis and functional allocation, conducting systems requirements reviews, developing concepts of operation and interface standards, developing system architectures, and performing technical/non-technical assessment and management as well as end-to-end flow analysis * Conduct and/or approve end-to-end system trade analyses to optimize system operations over its life-cycle through the proper balance of non-functional system performance areas Requirements: * Bachelor's degree from an accredited institute in an area applicable to the position; an additional 4 years of experience be substituted in lieu of a degree * Minimum two (2) years of relevant experience in addition to education level * Must possess current DoD 8570 IAT II and Microsoft Certified Professional (or equivalent) certification * Experience working in a DoD or IC environment desired * Current active TS/SCI clearance, with the ability to obtain and maintain a CI polygraph Equal Opportunity Employer/Veteran/Disabled